Reviews of Jewelry Repair Professionals. (Jeweler) in Louisville (Kentucky).

Jewelry Repair Professionals

112 Reviews

100 Comments

Jeweler

Jewelry repair service

9617 Whipps Mill Rd, Louisville, KY 40242, United States

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Description

Information of Jewelry Repair Professionals, Jeweler in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Jewelry Repair Professionals

Sunday

Closed

Monday

10 am–6 pm

Tuesday

10 am–6 pm

Wednesday

10 am–6 pm

Thursday

10 am–6 pm

Friday

10 am–6 pm

Saturday

Closed

Popular times

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Reviews of Jewelry Repair Professionals

Miss Lady

Fixed my figaro bracelet in 15 minutes! Other necklace was broke in 2 pieces and took a week to repair. Looks good. Affordable prices and good service. Glad I found this place. Thanks!

Michelle Hamilton

I had a pendant for my necklace that didnt fit. I was going to send it back. I decided to Google a jewelry repair business. This is the first that came up. The location was convenient. The service was phenomenal. The staff is very friendly and kind. You made my day!!!!! Thank you ❤️

Rachel Maddox

Exceptional Service! They cleaned and repaired my husband's Mezuzah, that was passed down from his father. It was dirty and the back had separated. . . They made it look better than new! They also had a nice selection of silver chains for a few pendant gifts. Wonderful, friendly Service, and so affordable!

Jordan Foster

Great family owned business that is FAR SUPERIOR than any BIG Jewelry store. Had a chain that was broken fixed in less than 15min. I drove over 40 min because Wesley and his Family said they would take care of me and they did! 5 STARS for a reason!! Thanks for everything!! Even stayed open after hours to do the job on the spot!!!

Janet Rumohr

Needed a prong tightened on my solitaire. Walked in and spoke to a sweet lady. Her husband spent 5 minutes repairing it while I waited. Stop going to big box jewelry stores. The people here are professional and fair. I highly recommend them.

Josh

Stopped in for a battery replacement and to fix the band on my watch. Took them maybe 3 minutes. I was in and out fast, great price, and the people were very nice. I’ll be back.

Aaron Dyche

I called several jewelers to find someone to help me resize an engagement ring by the next day and they beat everyone in Louisville when it came to price and quality. They didn't charge me a significant amount more to rush to resizing, they inspected the ring for quality, and offered to improve the settings of all of the gems. Definitely have a loyal customer now.

Amy Fillers

So glad we found this place! They were extremely knowledgeable and helpful. This will definitely be where I do all my business going forward for jewelry repairs, etc.

John David Baumgarten

Allen and his family were really great to meet and I will definitely be making them my go-to jewelers. Don't let the size of the shop fool you-- this place is the real deal. After I spent months working with my fiance to find the perfect setting to put an heirloom stone, I realized I had no idea where to go to actually put the stone in the setting. This step was harder than I thought by far, especially because it meant I had to trust whoever I was giving my grandmother and mother's diamond to work on. I didn't know where to go that would actually do the work in town and not just ship it off to possibly get lost or replaced with an imposter. I also try to shop local for these sorts of things. I tried all the big stores, and got offers ranging from $300 to $600 just to set the stone (because I didn't buy the setting or stone from them). Then I realized that a better route might be to look for a jewelry repair shop instead of a jewelry store. Glad I did! I read all the good google reviews on here and called for a quote-- $125 to put a one carat stone with an odd, outdated cut in a platinum setting that didn't actually quite fit. It came back looking better than I could have imagined. After I traded in some scrap, it set me back $70. I will definitely be buying the bands and anything else I ever buy that is made of metal. My fiance is in love with her ring, and I couldn't be happier with the level of professionalism or price.

Anna Claire Massey

This company is amazing! I went and got my grandmothers old wedding ring fixed and they did an outstanding job on it. When I went to go pick it up I was in shock, because I’ve never seen this ring so sparkly before. It made me so happy. They are super sweet there and very good with their prices. I told them I would like if as soon as possible and they got it done in a day. They are just amazing!! I highly recommend going to Jewelry Repair Professionals!

Shida Sang (Shida)

Amazing! Amazing job! My ring had two diamonds missing plus other damages! The owner took such great care in restoring and replacing my diamonds! He got the job done in a timely manner and my ring actually looked better than the day I bought it! If your looking for a business that actually, Cares about their client’s jewelry! Stop in here ! I promise you will not regret it !

Maria Bombard

So professional and helpful! They have gone out of their way every time I've been there to make the experience easy and get my repairs done quickly and with quality work! I had my engagement ring in for repairs prior to pictures and when the picture date was moved up due to weather they got it done two days earlier than promised so I would have it in time!!

Brandon Manahan

We had my fiance's ring re-sized here recently, and they were fantastic. Explained each step and recommendation and took care of us while we waited. You could tell that they care about doing a good job and making customers comfortable in the process. Worth the 30-minute drive from La Grange, and we'll come back again when we need repair or service.

Seth Marcum

Very thankful for Jewelry Repair Professionals. They created a bracelet for me to gift my girlfriend on Christmas that was exactly like the picture that I showed them, if not better. Great people that provide a quality service!

AD solutions KY (ADS)

Highly recommend. They will treat you like family. Great Jeweler. Honest prices on repair. Knowledgeable family owned jewelry store

Candace Phillips

I came in today and brought my ring in because the diamond fell out. Within a few minutes it was fixed and it was like it never fell out. They are kind and knowledgeable. I will now bring any jewel that needs to be fixed to them. Thank you again!

Mara Maldonado

Went to 2 other jewelers before I found Jewelry Repair Professionals. These folks are the best! They answered every question and I felt very comfortable having them resize my 38 year-old wedding ring. I just picked up my ring - it fits perfectly and looks gorgeous! They did the work ahead of schedule and at lower cost than the other jewelers. I'm 100% satisfied and highly recommend them.

Emily Beckett

The diamond fell out of my engagement ring and I had been holding on to it, trying to decide if I wanted to mail it back to the location that sold it to my husband (to repair), or if I wanted to get it fixed somewhere in town. Of course I wanted to take my treasured possession to someone I trust. As a result, I did my due diligence and found that the Jewelry Repair Professionals were highly rated and well recommended. Upon visiting, the owner of the store immediately put me at ease and said that he would be happy to fix my ring and gave me a very reasonable price to do so. When I picked it up, I swear I fell in love with my husband all over again after looking at the repaired engagement ring, (lol)! Not only was the diamond beautifully placed back in its setting, (snug & secure) but it was shiny and sparkly. So much so that my wedding band looked dingy in comparison. The owner of the store said that he would shine my band up at no cost. How sweet is that! I was extremely pleased with the service & will definitely be visiting again when the need arises. If you are looking for a reliable, trustworthy, professional & friendly repair store....look no further. You will not be disappointed.

Ryan McCaslin

I had a diamond ring that was passed down to me from my family that I wanted to get placed in a new setting and also have appraised. With so many jewelry stores in Louisville and a barrage of radio ads for so many of them I decided I wanted a smaller more personal experience. After searching online and reading all the reviews from various locations I decided on Jewelry Repair Professionals. As soon as I walked into their small store I immediately was welcomed and the owner Allen who is a master Jeweler spent almost 20 minutes with me looking at the diamond, explaining my options, giving a bit of the history of the diamond, and answering all my questions I had without any pushiness or up-selling. He put me at ease and I felt a genuineness and sincerity that is rare these days. Their pricing was very fair and the turn around time was faster than originally estimated. The engagement ring in the new setting all cleaned up looks spectacular and my fiance is still blown away. Do not be fooled by their small appearance or lack of big fancy store and radio ads they are the real deal and treat their customers amazingly well. I will be going back for the wedding bands and all my jewelry needs in the future, and I implore anyone looking for a quality jeweler that you can trust to go here. I based my decision on all the reviews they have and hope that mine will further solidify them as the best in Louisville. Thanks again!! PS I was not asked to leave a review nor was I offered any incentives of any kind to leave this review. I know a lot of places do to drum up reviews but they did not and I respect that.

michelle Brown-Maddox

Extremely nice and professional. Reasonable prices. I'm new to the area and happy I have found a great jewelry store for my needs. 12/8/20 I want to add that I recently had a jewelry repair request to add some semi precious gemstones to a gold necklace in a design I picked out, and the employees at Jewelry Professionals exceeded my expectations! The result was stunning with attention to the detailed work involved! If you have any need for repair or jewelry design for a Christmas present or otherwise, I would continue to highly recommend this fine group of jewelers. 😊

Katie Pfannmoeller

I received a pair of earrings as a gift but unfortunately the posts were a bit too thick. I walked in and they took care of the problem in less than 10 minutes! The gentlemen there was very kind. I would recommend this business to anybody looking for jewelry repair no matter how big or small the issue is.

Teresa Lindeman

I recently had my ring resized and setting repaired at this company. I explained to them that the ring was for my granddaughter to be given from her fiance as an engagement ring. They did all the repairs in a very timely manner and very reasonably priced. The ring turned out amazing. The ring was more beautiful than the original condition. I highly recommend this company. This is a family owned business with friendly professionals that do exceptional work, I would recommend this company to anyone looking for a trustworthy company. This is a local hidden gem in our community. Were truly blessed to have them in our community. a

AHT LLC

This is the place to go for sure!!! My husbands Rolex needed to have the pin put back in place. The repair was made in minutes and no problems. These people are so incredibly nice and professional. They have high quality top notch merchandise and service. 5 stars

Scotti Farris

Wonderful experience, today, at Jewelry Repair Professionals, Gentleman was kind & honest. I love my purchase & how quickly job was performed. Will return with all my jewelry needs.

Robert Atkinson

They are very nice people and give a fair price. Prepared two pieces of jewelry for me and worked out a deal on a ring. There are a thousand times better than any of the big time Jewelers in Louisville.

Sean Duggan

Went engagement ring shopping. First stop was Jared's. Found a style I liked, but I wanted to see if I could buy locally. Someone recommended Jewelry Repair Professionals, so I checked them out. It's a small store, and they keep costs down by not having a lot of on-hand inventory. Everyone that works there is great. Nice, professional, and genuinely interested in getting you what you want for as little cost to you as possible. I showed them a picture of the setting I'd found at Jared's. They ended up getting me the ring for thousands less than I'd have paid at a chain store. Fiance loves the ring, I'm happy with the price and the service. Can't recommend Jewelry Repair Professionals enough.

Cecilia Baer

All I can say is WOW!! I am so impressed with the amazing work of my ring!! If anyone is looking for repairs to be done, you HAVE to go see this local company!! Background info with pictures.... I had my baby 6 months ago, and gained way too much weight from 12 weeks on! Well, I tried to force my ring on, and the results landed me at the fire station to get it cut off! Well, I definitely thought it was a goner, but I am so happy I brought it here to see what they could do with it! I have fallen back in love with my ring! Not to mention, Jared quoted me $1k, which is where I got this ring from, and I got this whole fix, with new diamonds that had fallen out, fixed the prongs to hold the diamonds in, got it sized larger, re-formed and everything, for $150!!!! For all that work, I definitely expected to pay so much more! They do repairs, but I’m sure they would help with designing your personal jewelry as well, looking at the skills they have!!!

Charlie Miller sr

I highly recommend this family owned business. Great service and staff. Large variety of loose stones to chose from if you lost a stone like my wife did . She loves the new stone .

Emma Kubash

They were so friendly and went above and beyond to help me get my ring resized before I had to leave for a trip, especially since they were also preparing to close the shop for a vacation. The ring looked beautiful and fit perfectly, I would definitely recommend them for any jewelry repair!

Fatima Elkabti

I love supporting local family businesses and, as far as jewelry repair goes, this is it! Professional, communicative and reasonably priced. Allen and his family helped me size down infinity pave rings that I thought might be challenging. When the work ran a little late, they kept me updated. I appreciate their work and will be back!

Larry Walker

I recently had an engagement ring resized and rhodium dipped. I can tell you now you can stop looking for a jeweler. This is the only place you should be going. They are a small family owned shop and absolutely know what they are doing! The quality of the craftsmanship is amazing. They have our business from here on. Thank you all for going above and beyond for us and getting our ring done faster than we ever expected.

Barbara Winters

My family and I have been working with Mr. Allen Lee for over 12 years. He is knowledgeable, personable, and is an absolute perfectionist. Mr. Lee has made several rings, a necklace, and multiple repairs for us; all at a reasonable price. We used to see him at big name stores and were so happy to see he had opened his own shop. At Jewelry Repair Professionals you feel welcomed just as if you were family. With my last ring Mr. Lee was very patient with my indecisiveness. We talked over the best options for me and there was never any pressure. He makes you feel at ease with the whole process and works diligently on your jewelry. He continued to check with me and wanted to make sure I was happy throughout. The finished product of my ring is gorgeous and I receive a lot of compliments on it. I am always amazed when I pick up my jewelry from his shop of the craftsmanship.

Clark Absher

From loose stones to a great in store selection, I highly recommend Jewelry Repair Professionals - the name says it all. Allen and Wes are the best jewelry repair team in the city. Thank you for always finding exactly what I need. I will definitely be back.

Erin

I will definitely be back! Very reasonable repair pricing as well as turnaround time. I purchased a new chain for a family heirloom pendant (arrived 2 days after ordering!) and they adjusted the length right then & there so I wouldn’t have to go another day without my necklace on. Very professional & knowledgeable staff (with a cute puppy!). #Shopsmall

Monica Lawrence

I found a jeweler that does great work! Family owned and very friendly staff. I highly recommend Jewelry Repair Professionals!

Tee Bowersox

Jewelry Repair Professionals live up to every bit of their name. Professional, knowledgeable, and friendly. With a variety of services many same day, as well as a beautiful collection of jewelry on display, this family owned business is my go to local jewelry and repair store.

Brittney Yanke

I'm so lucky to have found Jewelry Repair Professionals to work with me on constructing my 10 year anniversary upgrade. I brought in some pictures, my existing rings and a new center stone. They were able to not just provide what I was wanting, but exceeded my expectations. I'm so glad I could give my business to this amazing family owned local jeweler.

steven quinn

The places that spend a ton of money on advertising have nothing on this place. I can't speak highly enough of Allen and his family; they are freindly and beyond competent. I never thought that I would have a "go to" jeweler, but after my first experience with them I can say that this is my family's go to jeweler. In short they are trustworthy, straightforward, and will not compromise on craftsmanship or quality. To elaborate, this was a place I ventured out to, to investigate after casting the engagement ring that I would present to the woman who is now my wife. Allen assessed the stones, the ring and told me offhand that the stones would not fit, that they were off, and different stones would be needed. He examined it with a loupe to be sure, measured it in front of me, and that's when I realized that MY original measurements had been off, by .02 mm. But he caught it, by eye, almost immediately. Allen found a supplier to replace the stones AND set them at a TOTAL lower price than other jewelers had quoted me, without seeing the ring or the complications involved. Working with her hands everyday, my wife has knocked a stone loose once or twice and Allen has tightened them right back up! I like to think he did it for free because he likes us, but I think it just goes back to that old school ethic of guaranteeing your work. As they were so integral in our engagement and marriage, we've decided that jewelry repair professionals will be our family jeweler for life. If you value integrity and craftsmanship; don't be fooled by the modest appearance of the business- THESE are the people to see!

Anna Pinaire

This place is wonderful! The jeweler was able to fix English locks on my earring whereas the other jewelers kept saying, "Oh, we cannot do that." I am very happy I finally found somebody that creative and professional. The prices are very reasonable. Dont look anywhere else. This is the place to go.

Kurt “Alphahoff” Althoff

Look no further! Not only is the business owned by a master jeweler, it is operated by him and his family. They do custom work, sizing and appraisals as well. Allen and his family are warm and wonderful. I brought a challenge to this place and they got it done. It is beautiful. If she was not going to say yes to me, she will at least say yes to the ring. The ring is in their google photos. Check it out! Emerald Cut in a vintage setting. Just like the rest of the consumers out there, I know nothing about a jewelers job. Allen took the time to explain everything. Someone that does that deserves my respect, money, and loyalty.

chelcia nemec

LOVE these people!!! SO I took in a junky ring to be repaired because it is my favorite even though it's costume jewelry at best. They were very knowledgeable and friendly! They explained all bout my crappy metal ring, my words not theirs, and were able to repair it for me. I offered them payment but they said that because they couldn't guarantee the repair (it's a really cheap ring) that they did not want to take my money. The man even showed me how to repair it myself should it break again. This is a real family owned and operated business with high integrity. I feel like they take their work and their word seriously! I will definitely send my business their way in the future!

Haley Thompson

I lost a heart-shaped stone and was leaving town soon. Went here on a last chance effort after visiting several other places that didn't have any heart-shaped stones. The were so nice and found several stones that would work for my ring. I was there maybe 30-45 while they set the stone and polished it. I will forever bring any jewelry back to them for repairs. Very reasonably priced too!

nathan farmer

I went into the store with a broken pendant that was given to my wife by her father. It was broken in two. JRP were absolutely amazing and fixed it. Outstanding service and beyond fair pricing. I will be a return customer in the future.

paul p

So refreshing to see good people doing good work. Quality work friendly customer service every time.

Diane McMahan

I just had the most wonderful experience at this place. The owner and his son were so sweet and really made my day. I had just come from a very unpleasant situation at another jewelry shop where I was treated poorly and stopped in Jewlery Repair Professionals and their name says it all. What wonderful people. I will never go anywhere else. If you have any repair needs come see these guys!

Hannah Casciola

Awesome business! They resized my wedding ring and fixed one of my bracelets. They are so kind and professional!

Andy Watson

Great jewelry shop for all jewelry needs! Selection and options are tremendous. Staff and owners are very helpful. My wife and I recently upgraded our wedding ring set for our tenth anniversary. We got exactly what we wanted, great shop!

Marcos Fuster

I went there to get my 14 karat chain fixed that my puppy had broken earlier in the week. When I asked them to please take a look at it to see if it needed repairing they fixed it completely free of charge. Thank goodness there are still people like this in the world absolutely great service

Joe Crawhorn

The main jeweler here was very honest, knowledgeable, and straight forward. When it comes to such things as jewelry where most folks are personally unable to qualify the nuances of the materials used in value on their own, it's good to deal with a vendor/Craftsman that shows personal integrity. I spoke with the older of the two gentleman on site when I stopped in, he was very direct, and honest, he throughly answered, and explained the answer to every question I posed. When the subject was that he was unfamiliar with (my jewelry interest tend to fall within the realm of very obscure techniques, and extremely rare materials) he was upfront, and honest about it, and didn't try to sidestep to pressure me into something I didn't want for a quick buck. These are the local guys many of the chain jewelry stores contract for their repairs, so if you're looking to cut out a middleman mark up for an out of pocket repair this is the place to go. I wouldn't think twice in entrusting my valuable accessories to the craftsmen on site that I met.

Mandy Overall

The owner is amazing. Not only are they professional, honest, their store is clean, the jewelry prices are reasonable, but they are also prompt at getting my jewelry back to me after every cleaning and inspectionI recommend this company to everyone.

Grace Brock

I had a necklace that was tangled and couldn't fix it myself. I took it up to the store and they fixed it for me in about 5 minutes while I waited FREE OF CHARGE. They were very nice and polite. They told me not to worry about paying and just to tell people about them and come back to see them. I said I will!

jason wohlgemuth

I not only buy all my jewelry from Allen but when I was in a bad accident he made a house call and came by to cut a ring off my finger. He didn't say...well, I'll be there tomorrow. He came immediately and helped out. Allen and Wes are second to none and are the epitome of great people. Once you meet them you're treated like family from the start.

Hannah Durbin

My sisters and I had our moms wedding ring altered into a bracelet. The people who work here are so friendly and did amazing work, she loved it! Highly recommend!

Chasity Montgomery

Friendly staff, Quick turnaround, Amazing work! Will definitely be using them again! Best repair shop in Louisville.

Colin Garcia

They repaired my broken (vintage) platinum wedding band and made it look better than it has in a decade. Excellent workmanship, price, and turn around. Highly recommended!!

cheryl ricklefs

Received my mom's engagement ring had to have broken band fixed.they did a absolutely beautiful job. I received my grandma's mothers ring had to have it resized they did a beautifu job.

Paula McGuffey

Jewelry repair pros were exceptional in their professionalism and assistance when I needed quick appraisals of pieces that were inherited. I highly recommend them.

Joey Chambers

This place is the best! Small family owned business. Their work is the best. They resized a ring for me during Valentine’s Day week. They had the ring done early even though they were super busy. The ring looked great. You couldn’t tell it had been resized. The fee was very reasonable. I highly recommend them and will go back again! Say hi to their do Artie he is a sweetheart. I will not go any place else.

Matt Clark

Family owned and operated, very reasonably priced and some of the nicest people you will ever meet. Had them repair grandfather's silver watch, with apprehension mind you, and 1 week later I was utterly elated at what they handed me back... fixed the small dent it had, polished and worked like new... barely cost me anything. Highly recommended versus anything out of a retail store. Ask for Wes :)

Jennifer Easterling

I bought a necklace for my son someplace else and before I could give it to him it broke. I called here and they were so kind and helpful. They fixed my necklace on the spot so that I could give it to my son for his birthday. Couldn’t have had a better experience! Thank you guys!

Aljunon Sarver

Place is Awesome, I love Bulova brand styling.Mine needed repair I came in and was helped, Wesley immediately started to assess the damage, gave me a ticket and had my Bulova repaired within the hour ill definitely be coming back

Shannon Collier

Amazing and very friendly. I took my necklace to get fixed and he did a fabulous job and the price was reasonable. Will definitely use in the future

Chris Hamann

They were extremely friendly, the price was extremely reasonable (my wedding band snapped), it only took half an hour to fix and clean, and Artie is an extremely sweet pup. Great all around!

DJ Brock

These guys are an awesome father and son team! I highly recommend not only their services but also their great selection of jewelry and watches.

SJ U

Went for the first time. Friendly and Knowledgeable Staff, Very Reasonable Prices and Great Work!! Will not be the last time.

Sara Davis Woosley

Fixed my wedding ring prongs while I waited. Very friendly and family atmosphere. Will definitely return!

Robert Mcmahon

We will never go to any other jewelry repair place except for this one!!!! Staff are some of the nicest and people you will ever meet and their work is ABSOLUTELY BREATHTAKING!!!!