Reviews of JEM Jewellers To schedule an appointment https://JEMJewellersAppointmentCalendarLink.as.me/. (Jeweler) in Indianapolis (Indiana).

JEM Jewellers To schedule an appointment https://JEMJewellersAppointmentCalendarLink.as.me/

77 Reviews

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Information of JEM Jewellers To schedule an appointment https://JEMJewellersAppointmentCalendarLink.as.me/, Jeweler in Indianapolis (Indiana)

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This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of JEM Jewellers To schedule an appointment https://JEMJewellersAppointmentCalendarLink.as.me/

Brenna Ryan

Absolutely fantastic! Jan and Melissa are a joy to work with. They helped my husband custom-make my engagement ring a few years ago, and they just helped me design my wedding bands. They were responsive, prompt, and did a fantastic job at creating a beautiful, custom piece. We don't even live in Indiana anymore, but we still can only trust Jem Jewellers!!

Deborah Frederick

Melissa & Jan are a delight to work with. They have made several Mother's bracelets for me over the last several years. Great craftsmanship & customer service! Highly recommend.

Janet Perotti

I wish there were more than 5 stars!!! I own A LOT of jewelry. My latest purchase was through JEM Jewelers - so very glad I did! Not only do they have super fast and efficient customer service, the workmanship on my custom bracelet is absolutely outstanding!! I was quoted a three week wait - but happily received it in half the time! It was carefully packaged for shipping and came is a beautiful box. My item is a custom Mother's bracelet. I was able to have each of my three daughters names spelled out in individual block letters tennis bracelet style. This piece is nothing short of amazing. Thank you Jem Jewelers for your time and efforts creating my dream Mother's bracelet!!!!

janet mcnaught

JEM Jewelers are the best! Customer service is top notch, no matter what the price point. Jan Marten goes above and beyond to schedule appointments around your schedule and stands behind her work. I have been going to JEM Jewelers for many years and have always been impressed.

Joy Arquette

This was my first visit to JEM Jewellers, and what an amazing experience! Jan made me feel like family from the moment I walked in the door. Her shop is filled with beautiful jewelry, and gifts for any occasion. And custom made pieces are her specialty! Among other jewelry that I brought in for repair, they will be repairing my wedding band and engagement ring. Jan assured me that they will look good as new! I will certainly be visiting JEM in the future for all of my jewelry needs!

Heather Braun

Jan and her entire staff at JEM Jewellers are absolutely amazing!!! They have a motto “If you can dream it we can make it” and they most definitely make dreams come true!! Jan designed my wedding ring and it is unbelievably stunning! She has a vision and the ability to design the perfect piece for any occasion! In addition to their outstanding customer service with custom-made, one of a kind items, they have a wonderful selection of many gorgeous jewelry items in stock as well. JEM Jewellers is always my first choice for fine jewelry purchases!

Amy Elizabeth Jones

I recently found JEM Jewelers because I needed the prongs on my wedding ring fixed. I was so impressed with their quality of work and level of service that I decided to have not one but three custom rings designed. Jan is an absolute pleasure to work with!!! I absolutely loved my weekly brainstorming sessions with her as we came up with ideas. Their jeweler William is so talented and extremely knowledgable. You cannot go wrong by using this place and I would highly recommend.

Tim Duke

The staff is amazing at helping you find the right piece of jewelry. A few times now I've come to them with only vague ideas on what I wanted for my wife. They were patient and very helpful helping me find the exact perfect solution. Going so far as to custom design a pendant necklace that amazes anyone who sees it. A+++

Parker Bettag

Jan is the best jeweler in Indiana. She always has time for her clients and will jump through all the hoops to ensure her clients are COMPLETELY satisfied no matter the budget. If you’re looking for a handcrafted, unique piece that’ll last a life time look no further than Jem Jewelers.

Valerie Miklozek

I can't say enough good things about Jan and JEM Jewellers. First and foremost, the quality and service are unsurpassed. On my first visit to JEM, I felt as if I had known Jan for years, and I completely trust her opinion and expertise. Jan was especially helpful to my sister when she was replacing her wedding set, and it is simply stunning! I have recommended JEM to my friends and family and will continue to do so! It is nice nowadays to know someone you can trust to do excellent work and who will stand behind it.

Yasmin C

My engagement and wedding rings are both from JEM and they are amazing. I get tons of compliments on my sparkly diamond and setting. Working with Jan is great because she really makes sure you are 100% happy with your purchase and is always willing to make adjustments and answer questions. I definitely plan on ordering all future custom pieces from JEM!

Kent Ray

Jem Jewelers not only offers a selection of the highest quality jewelry but equals that with the highest quality service. They have been my go to for many years. Jan is incredibly good at helping me make the right choice for every occasion! I’m grateful to have discovered them!!!! Kent/Carmel

Elizabeth Zeiter

I had the pleasure of working with Jan from JEM Jewellers! She designed my engagement ring and wedding band and I get compliments everywhere I go. She is very knowledgeable and honest, which was great since I don't know the first thing about the four C's of diamonds. Jan also helped me pick out the most amazing diamond for my best friend when her fiance was ready to propose. She definitely has an eye for beauty and design. I have seen a lot of her custom pieces and am in love with everything!!! I am looking forward to working with Jan in the near future and feel comfortable referring family and friends to her. Thank you Jan!!!

Matt Zore

I went to JEM Jewellers to shop for an engagement ring, and I am glad I went there first because I don't think any other store could top them. Jan and her staff were incredibly helpful in finding me the perfect ring for my fiancee. I really liked that the ring was customized how I wanted it, and I like the fact that the ring is one-of-a-kind. My fiancee loves the finished product and says she continues to get frequent compliments about the ring. I highly recommend JEM Jewellers for anyone looking for a stress-free shopping experience with terrific customer service.

Kate Devine

Jan , William, and Cyndi did a phenomenal job in working with my husband and me to create a new wedding set for our 10-year anniversary. I wanted something personal and unique, and I wanted to use all of my stones from my original setting. I was looking for a very specific vintage style (and working within a budget), and Jan worked tirelessly to ensure we were happy with the result. She listened to everything I said, and together with William, they created my custom set that absolutely exceeded my expectations. It was clear from the beginning that they have a true passion for what they do and that their goal is complete customer satisfaction. I am proud to wear my rings, and I frequently have complete strangers tell me how beautiful they are. As an aside, I don't usually consider a jewelry store to be a particularly kid-friendly place, but on the occasions when we brought our young children (6&8) along, Jan and crew were more than accommodating and always shared chocolate and other goodies! I will be forever thankful that we wandered into her store early last year.

Nick

I recently got an engagement ring from JEM Jewellers, and it was definitely the best jewelry buying experience I've ever had! Jan was really great and a huge help; she helped me design a custom ring, and my fiancee absolutely loves it! She keeps saying how perfect it is, and it's just how she always imagined it would be; and the fact that it's the only one like it in the world makes it even more special. I would highly recommend JEM Jewellers to anyone looking to really blow a girl away with a very special piece of jewelry.

Barbara Waymire

JEM Jewelers is wonderful. The personal understanding that you receive is exceptional. I love the one on one experience and building a personal relationship with the ladies. JEM has a plethora of unique and one of a kind items to choose from and will order or get whatever you need. They also do personal designs and have great gift giving ideas.

Linda Buckland

Shopping at JEM Jewellers has been a wonderful experience. The shop is beautiful and everyone makes you feel so welcome and appreciated. They do everythimg from buying gold, to selling gorgeous jewelry, and designing and making very special custom jewelry pieces. Jan, the owner, is very creative and customer focused, and creates a professional, yet fun environment in her store. I have received more compliments than I can count about the custom ring that Jan designed for me. Also, the store is easy to get to on the main street of Clay Terrace. Just look for the purple awning.

Alexander Ryker

I shopped all over the Indianapolis area for my wife's engagement ring, and Jem Jewellers was by far the best option! Their prices are great, and their diamonds are top quality! We had a very specific vision for our wedding bands that they were able to execute perfectly. Right before our five year anniversary, my wife sustained an injury that required her to get her ring cut off. We went back to Jem Jewellers to get it repaired, really uncertain if they even could. Not only could they repair the ring, but we were amazed that they remembered us! The staff is so friendly and so helpful! You can tell immediately just walking in that they genuinely care about their customers from all the wedding and engagement pictures of former customers hung on the wall. I would highly recommend Jem Jewellers to anyone looking for fine jewelry for any occasion!

Tiffany caliendo

Jan was so amazing at finding the perfect piece of jewelry to fit my style and taste. I just had to give her an idea of my taste and within minutes she put together the perfect piece of jewelry. She had such an eye for all of her designs and had a ton of knowledge behind the quality of her jewelry. I would recommend JEM Jewellers to anyone who is looking for a fun piece to wear every day or to the men in our lives looking to design a customer piece for their special someone!

Jose Murillo

JEM has been my go-to jeweler for a couple years now. Jan helped me design a custom engagement ring and put in extra effort to find the perfect stone. We received outstanding service and value on our wedding bands as well. I've picked up several gifts since then and my wife has loved them all.

Dustin Detzler

I recently purchased an engagement ring for my fiance at JEM Jewellers and I could not have been more happy and pleased with the experience. We went to a variety of jewelry stores around Indianapolis and none compared to JEM. They were all very pushy and it made the experience uncomfortable. At JEM however, Jan and Maryan make the experience easy, fun and stress free. They help you find what you are looking for and do not force anything. I will be back here and have recommended them to a number of friends and family already.

PJ Scott

I cannot say enough good things about this business. Having recently relocated to the area I was in search of a jeweler for repairs, etc. I have taken many repairs to them and the work has always been excellent and the price fair. I have made many purchases in the store for myself and as gifts. With my 25th anniversary coming up I decided to update my engagement ring. I met with Jan and we went over some options and designs she had on her iPad. I loved her suggestions and left my ring with her. I picked it up yesterday and it surpasses my expectations by far. My ring was completely re-worked and halos added along with a new shank and they created a beautiful diamond band to go with the ring. I could not be happier with the results. The owner and all the staff are so friendly and helpful. I am so glad I found them and will never take my jewelry business anywhere else.

suzanne fammartino

I love JEM and will never go anywhere else. Wonderful owners and very honest. Cleaned my wedding ring better then any one has ever done... Back to that original sparkle!!! They design all their jewelry in house and it's original and beautiful.They are the best💕💕 see you soon! Suzanne and Gary …

Brittany Deal

Jan at JEM Jewellers is absolutely amazing. I told her what I wanted and she was able to make me the PERFECT ring. Her customer service is excellent and she truly has a passion for making her clients happy! I have found my forever jeweler! Thank you JEM Jewellers!

Phil LaDuke

JEM definitely goes the extra mile to help. Recently I had a college class ring resized and after a few days the thin side of the ring broke in two. JEM did some research on the manufacturer of the ring and found it was under warranty. They sent it in and got it repaired but when it came back JEM noted that the stone had not been replaced so they contracted the manufacturer and got them to also replace the stone which I did not expect. Thanks to JEM the ring is like new!! Mary Ann is the best and I highly recommend using JEM for your jewelry needs!!! Customer service is alive and well at JEM!

Michael Lucas

I have relied on JEM Jewellers and Jan Marten for gifts and gift advice for years. I visit the store several times a year for gifts as well as simple tasks like ring cleanings and battery changes. My historical purchases have included an engagement ring, watches, necklaces, bracelets, etc., some including customizations. Even with the simple tasks, JEM provides quality service, calling when my items are in, gift wrapping, etc. JEM makes it easy for jewelry to be my go-to gift for occasions for my wife.

Parker Ahr

Jan was absolutely wonderful to work with! She was able to come in below my budget with an absolutely gorgeous stone for my engagement ring. My fiancé is in love with the ring that Jan and I designed. We will be returning to design our wedding bands very soon! “Everyone at work is drooling over my ring. You did good babe.”- Fiancé

Jordan Clinkenbeard

The quality of service and product that my wife and I received from JEM Jewellers can never be matched. My (now) wife went in for initial questions / gauging what her dream ring would be with the attentive and professional help from Jan Marten. Jan blew her away with over-delivering on size and brilliance with also keeping her specific tastes in mind. Needless to say, JEM made me look like an absolute stud the night I popped the question! We will always shop for jewelry from this location, even though we now live in Arizona. JEM Jewellers made us feel like family and as we continue to grow as family, we will continue to be patrons of this genuine, honest, and friendly store.

Karen Fanning

My shopping experiences at JEM Jeweller's have always been wonderful! I have purchased numerous gifts to the delight of the receivers. I had Jan, Maryan and their staff design a unique medic alert bracelet that I wear continuously and often receive compliments on it's beauty while it's funtionality is key. The girls and I all have necklaces from JEM that we wear regularly. I know when suggesting to family and friends to shop at JEM that they will get great service and quality jewelry at a resonable price.

Katie Fanning

My fiancé purchased my engagement ring from JEM Jewellers and I could not be happier! My ring is absolutely gorgeous and everything I ever dreamed of thanks to the fabulous ladies at JEM. They had such great suggestions when designing the ring and were just so very helpful. For me, one thing that truly set JEM Jewellers apart from all the other jewelry stores was that I know my ring is one of a kind. With something as personal and special as an engagement ring, I take great pride in knowing that my ring was designed specifically for me and I am not going to come across another person that has my exact same ring. I am so grateful that we went to JEM Jewellers, they truly made the experience unforgettable!

Nick Brooks

INCREDIBLE! If you haven't gathered from the other comments Jan and her team are absolutely amazing. I recently purchased an engagement ring and my fiance loves loves LOVES it! Guys, if you are like me and are clueless about diamonds, rings, styles, etc. and are worried about what to do, have no fear! Everyone at Jem Jewelers is so kind and considerate. They really take the time to get to know YOU, to make sure you are getting the PERFECT ring. You are sure to get the utmost quality here, no matter what size budget you are working with. They pour their heart and soul into all their work. It truly shows in every interaction (and of course in the finished product!). I cannot say thank you enough to everyone at Jem Jewelers who helped me through this process. Thank you so much! P.S. (My fiance is STILL talking about how much she loves her ring :) )

Elizabeth Blass

My new favorite piece of jewelry is from JEM Jewellers. I received the most gorgeous silver hoop earrings as a gift. The stones are perfectly set and they have the most unique clasp. They sparkle brilliantly! My compliments to Jan and JEM Jewellers.

Ryan Larkin

I would high recommend to anyone! Walking into this place just shares an amazing and beautiful atmosphere. I walked in right away and Jan helped me out with everything I needed. I was searching for a couple different ring design options and Jan put together a spectacular, one of a kind, engagement ring that tailored to all my ideas. There is no where else to purchase or even look for a ring besides JEM Jewelers. The Price, Quality, Selection and Customer Service and 5 stars and 2 thumbs up.

Matt Van Hoof

Buying an engagement ring is a very intimidating experience because you're being asked to spend more money than you ever have on something that you know almost nothing about. Jem Jewellers was extremely helpful at helping me pick out the perfect engagement ring for my fiance. They did not pressure me. I truly felt like they had my best interests at heart. I will go to them for all of my future jewelry needs. You only do this once in your life (ideally), might as well do it right.

Jamila Nwokorie

I LOVE jewelry and am a stickler about customer service!! I had visited JEM jewellers a couple of time, both with and without purchasing and each time felt that when I ventured in, that I was welcomed and important to their clientele. A few years ago when my Grandmother passed away, my mother had gone through her ENORMOUS amount of jewelry she collected to discern what was what. She later asked me if there was a place that I thought she could take it to that would tell her what was real, how much was it worth, etc. I immediately thought of JEM. They went through every piece of jewelry to figure out what she had. They treated my mom and I as if we had known them for years and was engaged throughout the process, and even taught us a little about metals!!! In the end my mother had a bag that she thought was all fake stuff, but being as thorough as they are, they found one of my Grandmother's wedding rings!! Jan was so thoughtful in suggesting to use the diamond's and create a wonderful pendant for me. Now I have my Grandmother with me everyday. If you want a place that will treat you like a friend and not just a customer, if you want to go to a place that thrives on having great customer service, and providing and creating unique individual pieces??? Then what are you waiting for....visit JEM Jewellers!!!

Juan Parra

This is the best jewelry store. Miss Jan is so professional, so knowledgeable, and best customer service I have ever had. I got my fiancé’s engagement ring here and it was just absolutely stunning. This is the place to go and the place you have been looking for when it comes to jewelry!

Sheri Watts

JEM Jewellers is the epitome of excellence, class, elegance, grace and style! "Customer First" isn't just a slogan to Jan but is exhibited each and every time you enter the store, whether offering a free jewelry polish to those that might just be accompanying potential customers entering the store or going above and beyond to find that special diamond for the couple that's about to be married! Jan truly "gets it" and sincerely puts the customer's needs ahead of sales by giving outstanding customer service, regardless of whether the customer actually makes a purchase or not. Jan is unselfish, truly cares about people and offers a warm smile to each and every customer that enters her store. Do yourself a favor and visit her store at Clay Terrace in Carmel, Indiana! You'll not only be treated like one of the beautiful, precious gems in the store, but you'll soon be writing an "Excellent" review of your own!

Joe Wheeler

As yelpers know, I am not one to dole out 5 star reviews......BUT JEM really deserves it. I am just amazed at the personal attention and quality of her protection and services. Being a male, jewelry is tough :) However, Jan and her staff have helped me every steps of the way and in return I have gotten glowing returns from wife. If things are not perfect, JEM really steps up and ensures that it is. Isn't satisfied with anything less, which is rare in most business these days (from my experience of course). Anyways, I hope all reading this gives JEM a chance, they will not be disappointed!

Natalie Tupper

Great experience every time I visit JEM Jewellers! It is rare that I find a jewelry store where I feel comfortable in. The ladies at JEM Jewellers are great!! I never feel like a dollar sign! It is obvious that they are extremely passionate about what they do. It's a refreshing experience every time I go!!

PLA One

This is the best jewelry store in metro Indy, bar none! The owners are always on site. Jan Marten is so talented and experienced and can custom design jewelry for you and she always makes excellent suggestions for design as well as clasps, A huge plus is they have an in-house jewelry service and repair expert, who is on site as well.

Ali Marten

Jan and her team are hands down the best in Indianapolis. She is passionate about what she does and truly cares about her customers. Not to mention, she is a creative genius if you're looking to have a piece custom designed. You will get the absolute best service and quality at Jem...I highly recommend them.

ellynn levin

It was a pleasure to meet Jan and have such individual attention.

Bobbie Townsend

I had an excellent experience with JEM Jewellers! All of my questions were answered quickly and my ring was beautiful. I will not hesitate to do business with them again!

Hannah Barbato

Absolutely delighted with Jem. They did a great job resizing my Grandmother’s ring. Wonderful customer service. I look forward to going back as their jewelry is beautiful. Thanks, Jem!

Brendan Teeley

Excellent quality repair to a couple rings, resized one and replaced a diamond on another. Proving again why we go to JEMs for any jewelry purchase.

carolyn moore

Jan is always accommodating and the service to fix my clasp while I waited was perfect. They have a beautiful selection of items and I always walk out with something! Great service!

Alan Falkowsky

I took a watch in today for a minor repair, was greeted promptly, I met the owner Jan, watch was fixed and back to me in 5 minutes from the jeweler.....what a great experience! I highly recommend!!

Carol Logan

Love Jem! Have bought several ready made pieces and had some custom made. All of good quality. Customer service is outstanding....they really know there customers.

John Hoefle

The service is the best! The business owner cannot do enough for you, I have purchased items for my wife and the experience was well worth it. It is also rewarding to support small business when the owner works so hard to take special care for her customers.

Varsal

Amazing place, I had 4 of my watches fixed and they did everything in their power to fix them speedily. They were all very friendly and I had a great conversation with the receptionist during my wait.

Beth L

Fantastic results on the touch-ups, resizing, and cleaning of our wedding rings. Lovely people to work with in a pleasant environment.

kevin Roberts

Attentive to detail, thoughtful and knowledgeable.

Stephen Chapman

Jan was amazing and guided me through resizing and some subtle changes to a piece that made me very happy. Personal service matters in this business and this place is a 10!

J A

Very nice people, and great diamond selections! Price is fair too! Definitely recommend 👌 …

Kristian Andreas

Love the customer service and the people that work here they make your jewelry the way you want it and as sturdy as you need it for a great place will always choose this place as my jewelry place :) .

Thomas Perry

JEM had a great variety and they were able to help my wife and I find exactly what we wanted!

John Bossnack

The ladies at JEM were really helpful and great to work with. When I have the opportunity in the future I will make sure to check them out again.

jayme lewis

Love this hidden gem. Lisa was so helpful and accommodating!! You should go out of your way to stop by.

Kim Lawless

Nice and inviting atmosphere and always friendly, welcoming and helpful. They have even delivered items right to my door. A MUST try :)

George Allen

My experience here was nothing short of great! Staff is extremely knowledgeable with very personable customer service.

Tim Deskin

Very responsive, excellent products, and great pricing!

April Giannini

Friendly and helpful. Great service on repairs!

Bob Balcerzak

Great craftmenship and a great price.

Neil

Very friendly and knowledgeable people.

Mary Ann Newcomb

Great service!!!

Amanda Polston

My wedding rings were smashed to the shape of footballs. They repaired them, beyond our expectations. When returned to us, the rings looked just the same, as when my husband purchased them 15 years ago. Thank you!

Adam Yovanovich

allean Whiteside

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