Reviews of Siegel Jewelers. (Jeweler) in Grand Rapids (Michigan).

Siegel Jewelers

246 Reviews

181 Comments

Jeweler

Jeweler

2845 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512, United States

Description

Information of Siegel Jewelers, Jeweler in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Siegel Jewelers

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Siegel Jewelers

Adrienne Pennington

Went in to service my engagement ring- clean and rhodium plate it. Then I noticed the awesome estate jewelry section and decided to take a peek. Ended up purchasing a long necklace that the saleswoman helped me get made into a bracelet and shorter necklace. She was knowledgeable, professional and made me feel comfortable. The jeweler work was excellent. Engagement ring work was affordable and flawless. The necklace and bracelet turned out great, I love them!

Joe B

It was a pleasure working with the Siegel team to build a beautiful engagement ring for my new fiancée! After sharing with Jim what I was looking for, he ordered a setting and diamonds for me to look at in-store before committing. I appreciated the low pressure sales environment, reasonable prices, quality of work, and efficient responsiveness. I would recommend Siegel Jewelers to others shopping for engagement rings!

Nicola Schulten (Impeccable Equerry LLC)

Hands down the best jewellers in Grand Rapids! Amazing craftsmanship for repairs, and always a beautiful selection of estate and fine jewellery for many tastes. The staff are friendly, very knowledgable and no pressure. I highly recommend Siegel Jewellers!

Carolyn DeVries

Before my husbands passing 2 1/2 years ago he would love to frequent Seigles Jewelers heritage jewelry. For 41 years until his death I could always count on beautiful pieces for my birthday and Christmas presents. Needless to say I have many beautiful pieces and great memories surrounding the beautiful gift from Seigles Jewelers. Thank you! C. DeVries

Mary Humphrey

Came in for watch battery replacement. Work was done while I waited, took just a very short time. Great service, friendly and attentive staff. Thank you.

Jessica Ann Tyson

I truly enjoyed my trip to Siegel Jewelers today. Laurie was very knowledgeable and the genuine care that they put into their products ‘sparkles’ in the community. 🥰 …

A Stib

I left my wedding ring for them to replace a diamond and they did a wonderful job, so then I brought in a necklace clasp and they also fixed it so I can enjoy wearing it again. Beautiful estate jewelry and excellent customer service. Would highly recommend this store!

John VanderRoest

I’m 78 years old have done business with them ( and only them) for 40 years. Quality is absolutely the best, service is impeccable, and the selections are large and varied to suit one needs!

Colby Wheeler

I went in there to sell some old jewelry I received a fair price and I ended up buying a few new pieces. Laurie Was helping me out and she was very knowledgeable and terrific!! Everything was done in a very timely manner. I would definitely recommend Siegel’s.

Connie Marsh

Siegel’s staff are very knowledgeable, helpful and friendly. Service for repairs is exceptional. I’ve been a customer for over 30 years. They are the best!!

Lorena Gutierrez

The girl who helped me was friendly and knowledgeable. They told me they will have my ring ready in about a week which was perfect since I needed to resize it bigger. The next day I received a message the ring was done. I was so surprised it was done so quickly. Great job, the ring looks great and it fit perfectly. I will definitely come back here. Thank you!

Abigail Blackman

I came to Siegel with a watch repair and was immediately greeted by staff when I entered. Even though they had stopped carrying the particular brand close to 20 years ago, they were able to find a replacement clasp that perfectly matches the original. I appreciated that they were totally upfront about the pricing, which was very reasonable. The repair was turned around incredibly quickly, and I am very happy to have my watch functional once again!

Shelley

The people here have been very patient, kind, and helpful as I've worked through what to do with jewelry that I've inherited. I've greatly appreciated their advice.

Annette Bourland

This family-owned, Grand Rapids based business is the very best. I highly recommend their services.

Bill Crawford

Alway very professional and friendly. I needed an item mailed to our summer home. They took care of all the logistics. I bought my wife’s wedding ring there in 1965. Family owned through 5 generations.

Trevor Ekin

Absolutely incredible experience and I will be highly recommending Siegel Jewelers too all my friends. My first day there, I made it clear that I was looking for an education before buying my engagement ring and Riley spent about 45 minutes with me explaining all of the intricacies I needed to pay attention to in my research. I conducted some more research and went in to make the final purchase, made sure to coordinate so I could meet with Riley again, and she walked me through all the finalizing steps to make the purchase - She even offered me a celebratory beer after! Haha I didn't feel overwhelmed, pressured, undermined, nothing; it was an overall exceptional experience and again, I fully intend on recommending all of my friends making engagement plans to stop by here on their engagement shopping journey! Thank you guys so much for making this special life event so much more special!

Jessica Thiss

My wedding & engagement rings are from Siegal’s and I’ve been stopping back in for routine cleanings ever since. Recently by my mistake I accidentally got my ring stuck and a diamond popped out. I took the diamond & the ring into Siegal’s and they fixed it within 24 hours for no extra charge without any questions asked. Every time I stop in they’re friendly and helpful and I would recommend this jewelry store to anyone.

Ben Jarfarian

Best jeweler in town! Family owned and operated in GR for many decades! Exceptional customer service and selection. I went in to browse engagement rings and was surprised that Siegel jewelers could accommodate evertything I was looking for, I ended up customizing an engagement band with a loose diamond that was beautiful. No pressure to sell me something I didn't want or know about. Riley was very knowledgeable in her diamonds and we worked together to pick the perfect one! I'm very happy with the engagement ring I bought! I'd recommend Siegels to anyone looking for quality jewelry and knowledgeable staff without the pressure to buy. (My fiancé loves the ring and gets complements daily!) Thanks again Siegel Jewelers you guys are the best! Shout out to the watch guy too he knows his stuff.

Kimberly Kenyon

My husband purchased my engagement ring and wedding band here years ago and I have always brought it back to Siegal for service. They are quick, efficient and they always make it look just as beautiful as it did the day he gave it to me. Their service turnaround time is very quick also. First class jeweler! I highly recommend coming to single dealer if you need to purchase Jewelry and Get first class Customer service.

Haley Hofmann

I am so glad I took my ring here to get resized! Polly took such good care of us and of my son as well. She was very professional and gave me great suggestions. I’m able to wear my wedding ring and bands now and was absolutely impressed with how it turned out and how clean it was when I got it back. I also want to say thank you to Polly for getting the main guy from the back to ensure that my rings would fit! This place is absolutely amazing and will definitely be returning for my future needs! Such an amazing company and a great group of people! Thank you so much

Ginger Christie

I had a good experience getting my ring resized with Siegel Jewelers! They worked very quickly and had my ring available the next day which was much faster than I was expecting! I also thought the price was very fair. Even though I'm a newbie to jewelry they made me feel comfortable and treated me kindly throughout the entire process. I will definitely return for my jewelry needs when I am in the area.

Michele Rau

My kid has two rings that had gotten twisted out of shape, and we wanted to see if we could get them fixed professionally. They are just very inexpensive rings, but they fixed them within 5 minutes for us, and checked and cleaned my ring too, without charging us anything. Siegel's did an excellent job of resizing my wedding ring a few years ago, and my husband will be taking his ring in for resizing soon as well.

Val

My "go to" place for fine jewelry! I give this place 5 stars for quality pieces and awesome customer service! I just bought a ring and I've received so many compliments! Thank you Siegel's Jewelers ❤

Rebecca VM

My experiences were positive ones. I brought in some jewelry for appraisal, cleaning and repair. Polly did an amazing job walking through the many options of what to do with the jewelry and answered questions patiently, even purchasing some pieces I no longer had use for. They fixed my necklace within the timeframe given and I look forward to wearing it with confidence that it won't break!

Jay Begrow

I had a very positive experience at Siegel Jewelers. My family has been shopping here for decades so I knew just where to go for my first big jewelry purchase. After meeting Polly I felt comfortable and ready to shop. From the education to the service, I have nothing but good things to say. Ended up finding the perfect engagement ring and wedding bands. They even worked with the designer in California to overnight the ring back a week early so I could propose while family was in town. Above and beyond. Thank you Polly and Siegel Family!

ingrid brang

Associate was so helpful and knowledgeable! She helped me create earrings using my great grandmothers diamonds. They turned out beautiful, better than I ever imagined. Thank you!

ptph

We first came to the Siegel jewelry store in Woodland Mall in December 1980. My husband bought me my first diamond pendant necklace from the senior Mr Siegel then. And for the past 32 years, every piece of fine jewelry I've ever owned was purchased at Siegel. I have learned so much about fine jewelries from the salespeople at Siegel. We had been a loyal customer of Siegel Jewelers until we left Michigan in 2012 to retire in Texas, and even so, every time we return to Michigan, we would stop by the store to visit. Our favorite salesmen, Paul & Joe, have since retired as well but the new salespeople are just as attentive and excellent. Living in Texas, we would send our jewelries back to Siegel in Grand Rapids, Michigan for repair as we trust only Siegel to do the best job possible. I would recommend Siegel to anyone who appreciates fine jewelries, good workmanship and excellent customers' service.

Judith Alber

I somehow managed to get my watch caught between the seat and the counsel in my van. The watch closure became bent and would no longer stay closed. The watch also needed a new battery. Yesterday we took my watch to Siegel Jewelry. Twenty minutes and $28 later we left with a working watch which now stayed closed. Amazing service, amazing people amazing time frame, amazing price. Thank you!

Thomas Boivin

With the start of this issue for watch repair, I looked on-line for a reputable jeweler for the repair of my watch. Even though residing in Wisconsin, businesses where I reside had much lower positive reviews, I decided to go with Siegel's for repair even though their business is located in Lower Michigan. I contacted by phone explaining what occurred with my watch and damage.. The person then transferred my call to Matt (watch service rep). I was in contact with Matt either by phone or email. Matt kepted me in the loop on what was wrong, different options for the repair along with cost options. If I had questions during the process, I received a response within a few hours. So very satisfied with their customer service department. Would recommend this business anytime to others.

Randy Kaboos

I love everything about this shop. The people who work there are so nice and i do not get that feeling at other jewlery businesses i have been too. Even the store dog is nice. Just like to go there.

Jessie Schelter

I came here to have my wedding ring cut off when my finger became swollen and sore. They removed it quickly and at no cost. I returned to have it re-sized and cleaned. They had it ready for me 24 hrs later sparkling and fitting much better. They were very friendly, helpful, and I would highly recommend them.

James Hayward

Very friendly and knowledgeable staff. They knew the exact and best place to have my Opal ring repaired. It turned out better than new. I am very happy with the service I got from Siegel Jewelers.

Jane Bitsicas

Had a wonderful experience at their annual estate jewelry event. The staff was welcoming, and Polly was so helpful, and really knowledgeable about the various vintage pieces. What a pleasure to shop at great family owned small business.

Terri Tyler

100 percent satisfaction. Best customer service around. I have been shopping here over 30 years. Wonderful staff.

Darcy Traxler

I have always been impressed with the quality of the items that Siegel Jewelers has. I was able to find an Estate Piece that fit my needs perfectly and the price was exactly in our budget. They are always willing to take in jewelry for trade-up and I love that because i can always keep shopping and know tgat i am making a great investment! The staff is always top notch. I am remembered when I come in, i am always greeted warmly like I am the only person that matters in the store at that moment. Always a fantastic experience!!

Bethany Faith

The staff at Siegel Jewelers is awesome! They learn what styles you like and are so professional, helpful, down to earth and most of all, they never pressure you to buy. I've worked with Shelby three times now and she is awesome! She knows what I am looking for and works with both my budget and style helping me find just what I love. This my favorite & only jewelry store!

Linda Detz

This was my first time at this new Siegel Jewelers location and I was very impressed how beautiful and large the selection of jewelry was there! The staff was very friendly and welcoming. I was happy to know they have their own watchmaker on staff because several watches needed attention. I know I will be visiting this store in the future!

Alexandra Hall

My fiancee got my engagement ring from Siegel and had nothing but good things to say about his experience. The day after he proposed I had a question about the ring, took it in, and was greeted with repeated congratulations from the staff. They took time to examine my ring, fix something that was off, and even cleaned another ring at no charge while I waited. They were so friendly and helpful. I can't wait to go back and see them for our wedding bands!

Elebration -

I just purchased an immaculate engagement ring. It was a stressful and overwhelming task until I worked with the staff here. They helped me find the perfect ring. After proposing we took the ring to a local jewelry store to have a brace put on until we have it fitted and even the workers there were impressed. I am one hundred and ten percent satisfied with my purchase and would recommend Siegel Jewelers to anyone! And the price was beyond affordable!! 5 stars across the board!!

Azra Fazil-Jamal

My second visit at Siegel Jeweler's was just as fantastic as my first. Whether you spend $10 or $100, you will be warmly welcomed and treated like a VIP guest! I went in to get extra links taken out of my fiancé's watch. It took only a few minutes and they even cleaned my engagement ring for free while I waited even though it was purchased from a different jewelry store! I happily go here for all my jewelry and repair needs!

Kelsey Lugin

Not only did I walk in with my engagement ring (embarrassingly) stuck firmly on my finger from shoving it on my ring finger due to excitement, the staff took great care of taking the ring off and maintaining its beauty. Furthermore, the cold weather made my fingers smaller than usual when picking up the ring and caused my newly-resized ring to feel too large. Staff gave me the recommendation to wait-it-out and I feel SO much better after wearing the ring for a few days. Lastly, they estimated the resizing to take 3 days, but it was finished in roughly 24 hours!! I am extremely happy with my decision to take my ring to Siegels and thankful for their kind and professional manner.

Brian Gavin

I have been incredibly impressed by the staff at Siegel Jewelers. The first time that I went in it was to have a watch bracelet adjusted. Even though it was a very minor repair they treated me with perfect professionalism and courtesy. When I came back a year later to shop for an engagement ring they did a fantastic job educating me about what to look for in a diamond, as well as different things to consider about the ring itself. It was a no-pressure atmosphere, which I appreciated. We found a ring that my girlfriend will love, and with the help of the folks at SIegel I was able to find a beautiful diamond to go with it. I never had any hesitation making this purchase (the largest in my life) from Siegel, and will happily shop there again. Thank you!

Scott G

I had several mechanical watches that needed attention. A vintage watch from my grandfather that needed servicing, a new watch not keeping good time and a project watch I was working on but had gotten stuck. I spent a while looking for a watchmaker in the Grand Rapids area until I found Matt at Siegel Jewelers. Professional watchmaking is becoming a lost art. Matt was immediately responsive to emails answering questions and giving advice. The new watch that needed regulating and the project watch were done very quickly and have been running great. Servicing and mainspring on the vintage watch is a larger job and is understandably going to take longer. I am looking forward to having it back in top condition and will likely add to this review at that time. Thanks Matt!

Joe Buddy

I went in to have a ring I just purchased appraised to make sure it was worth what I paid for it. They were very kind, handled me immediately, and were very professional. I always remember places that have good customer service, and in the future for my jewelry needs, I'll be back!

AZRA FAZIL

I had a wonderful experience at Siegel Jewelers for a jewelry repair. Immediately upon entering, I was greeted and taken care of. Polly was amazing! She really took the time to get to know me and even pronounce my name correctly. My repair was ready the very next business day, exactly as they had predicted. They were also open until 7 pm, which allowed me to drop in after work around 5 pm- so convenient! When I returned to pick up my repair, Polly knew me by name. My repair only cost me $22, and yet I was treated as if I was a princess who walked in to buy diamonds! I will definitely be back with my entire family!

Pamela Stewart

I love to shop local and Siegel’s has been my trusted go-to for many years for special gifts and fine jewelry. Today Shelby helped me find the perfect gift for an infant baptism. I have always been delighted with the merchandise, and more important, the outstanding customer service.

Catherine Biggart

Wonderful family jewelry store. Entire staff is knowledgable and professional. Love this store and have been shopping there for decades.

Quizzylish

First off let me say that the service and help I received from Shelby was second-to-none. Everyone was very helpful and courteous and Shelby made sure everything went smoothly. My wife was extremely happy and loved the jewelry she received. I checked out other jewelers in the area, some chains as well, but went straight back to Siegels and will continue to do so in the future. Thanks!!!!

Andy Simmons

I wanted to surprise my wife by adding a diamond to her ring. Polly at Siegel was totally on board helping. They stealthily made a great reason to get her ring in to their possession and they helped me even more by creating a delay in returning it to her! I went and picked the ring up the day before she was supposed to and surprised her with it!! It worked perfectly! FIVE STARS and thank you for how smoothly the entire process went! Thank you Siegel!

eeejer 21

Gave them a watch to appraise, and within 2 weeks thry gave me the watch back with info. Quick, easy, very nice customer service. Big thanks the the watch guy, as he appraised my watch and gave me an estimate on repair. He really knows his stuff!

April Moayyer

Excellent service! I brought in my husband's Invicta watch for repair and Lydia was kind, patient and very communicative. I will be back!

Douglas Wallin

I had a gold chain with a broken link so I brought it in to see what they could do. The place was clean and simple in an elegant sort of way. I was helped within 5 minutes (only because all available clerks were busy) and the lady I talked to was very nice. She quoted me my price up front and even checked some things on the chain that I wouldn't have thought about to make sure the repair was worth it. The price was reasonable and the repair done in a timely manner (2 days). Definitely would recommend Siegels for any type of jewelry repair.

D. Rockman

I went into Siegels looking for help with shortening a Skagen watch band. I was prepared to leave the watch so they could do the work. The next thing I know, the band has been shortened and cleaned up and the store clerk is handing my watch to me. I ask him, "What do I owe you?" His response was "You don't owe us anything. But if you'd like to write a review on Google, that would be great." Well, here I am doing just that...excellent service, excellent customer relations, and all around a rare event these days. Thanks so much to Siegel Jewelers. I highly recommend them!!

Kestrel Bennett

Stopped in here on a tight deadline after running into multiple stores and I was helped right away to find a special small ring! Incredible cordial and helpful, very knowledgeable on their rings and stones (as well as patient as I stared at 2 different rings for about 10 minutes). You can definitely tell off the bat that this is a family owned business! I could not recommend them more

Sue Dix

I love Siegel Jewelers. I have been buying Christmas ornaments from them for 30 years or so, and I always have a wonderful experience. The people are warm and friendly and helpful and genuinely glad that I came to make my small purchase.

Andrea Turner

I always enjoy the unrushed, no pressure feeling I get when I go in to Siegel Jewelers. It is always evident when I am there that there are many lifelong, even intergenerational customers that have relationships with the sales associates there. It has a family feel. The jewelery is cherished and admired by the knowledgable, attentive staff. Siegel is my only jeweler.

Andrea Hines

These guys were one of the only ones around able to fix my high end watch. They got it done the same day and for a reasonable price and were also able to help me get a gift for my wife. Would highly recommend coming here they are wonderful people and helped me out so much.

Colleen Reed

Brought my diamond ring in to be reset. The guy did an awesome job. Both time Riley waited on me. Very upbeat. Sweet personality. People like that make my day.

marywmiller

We have been a Siegel Jewelers customer since buying our engagement rings in 1985. Now our son bought his rings there and we just bought our 35th anniversary rings. You are family at Siegel’s. The only place to shop for our jewelry.

Brian McArthur

Purchasing the engagement ring initially was great, service was superior. We purchased our wedding rings months after and the service was hit or miss, one individual in particular. We had the ring cleaned and inspected recently and was told the ring looked wonderful. A couple months later we found a missing diamond in the cushion, when we dropped it off for repair the same individual that inspected it a few months back dropped the ring on the ground. After repair I picked the ring up today and this same individual dropped the ring again on the ground prior to handing me the repaired clean ring. Everyone I have worked with has been a joy but one apple spoils the bunch. I’ll continue to shop here but will avoid the individual due to the lack of respect and ownership of customers assets.

Tyler DeKryger

Excellent experience from picking an engagement ring to picking up the wedding band. Everyone we worked with was kind and helpful. They provided the information needed to help us make an informed decision. They also went the extra mile to make sure that our budget was as important as what we wanted. I would recommend everyone that we worked with but would highly recommend Joslyn.

Eric

Tremendous experience Joel was intelligent Honest very knowledgeable and really helped my wife to have confidence in her decision I am grateful for his fairness to us on our tradein.

Janmarie Rossi

Excellent service. Incredible jewelry experts!!!!

Ally Henderson

Always so helpful and friendly. Joe has helped me with a few different watch batteries/links - he is prompt, gives me updates while my items are being worked on, and he's efficient! I was out the door in 10 minutes and had a battery changed and links removed. Great, affordable prices, too. Unmatched by anyone else in the area!

Casey Brady

This was the fourth jeweler I visited looking for an engagement ring and Polly went above and beyond to answer all of my questions and was very patient with me. I was on a difficult timeline and she was able to expedite the delivery and preparation of the ring I wanted. We will definitely be returning to see Polly for the wedding bands and I wouldn't hesitate to recommend her to anyone.

Lisa VanArragon

Siegel’s has wonderful selection and outstanding customer service. The week before Christmas I brought my engagement ring for repairs and they took care of it in two days for a very reasonable price. Thank you Siegels!!

Heather Moss

Their staff is always very knowledgeable and helpful. They recently helped me upgrade my wedding ring and it was a fantastic experience overall.

Sarah Susan Bradstreet

Polly was the best!! She listened to everything I wanted in an engagement ring and she delivered!! It was a fairly lengthy process and she kept in communication with us every step of the way! My ring is perfect! If you're looking for engagement rings, go to Siegel and ask for Polly! She explains everything in detail and answers all your questions! Best experience we've ever had! Thank you Polly! (:

George Slater

I brought in an antique pocket watch that hadn't worked for as long as I'd had it. They were very courteous and made me feel welcome. They repaired it for a reasonable price and I couldn't be happier with the service. Great people. Great service. I'd go back again in a heartbeat.

Nancy Wax

Gorgeous jewelry, great customer service. Went to have links taken out of my watch. I will happily come back to shop for a wide selection of fine jewelry!

James Farris

Great service and assistance with all my jewelry purchases and repairs. Invaluable assistance with solar watch settings. I have been a customer for years and highly recommend Siegel jewelers!

Lynne & Pete K.

Had a silver plated antique candelabra repaired by Danny, the jeweler. He welded the very heavy top part to the base of the candelabra. He did an amazing job! Couldn't even tell where the repair was. Plan on using it as our advent centerpiece for the holidays. Thank-you, Danny.

Siena Riffia

This is a lovely store. The people who work at Siegels are really friendly and nice to talk with. They have a beautiful selection of jewelry. I loved looking at their heritage items. I have my eyes set on an imcredible watch fashioned from a gold coin. I forgot to look at the date but it is amazing. Ive never seen anything like it. Any way 5 stars for Siegel Jewelry. If you're wondering, i had them do some work on my charm bracelet and dreamed over their selections of jewels.

Michael D

While we like our wedding bands and appreciated the knowledgeable staff, they did mess up our order. One of the bands got delayed and then we weren’t notified when it was ready to be picked up. Didn’t receive a text notification nor a phone call like they did for the first band even though they claimed to have sent a text. Triple check to make sure they understand your order and just call them to ask if it’s ready. Don’t trust their notification alerts.

Marilyn Talsma

5 star service. Watch repair outstanding. Multiple Generations of the Siegel family create the best experience one expects from the BEST Jeweler in West Michigan !

Ann Martin

Siegel Jewelers was able to repair my watch when my neighborhood Jeweler could not. They fixed the watch in the time period that they said they would. The staff is friendly and polite.

Jennifer

My go-to jeweler in Grand Rapids! In addition to having gorgeous diamonds and gems, they can pretty much fix any piece of jewelry. I recently got my necklace stuck inside my coat zipper and Danny (the best jewelry-fix-it-man ever) was able to get it out without cutting my necklace or my zipper!

Jan Strauss

The staff was wonderful - fixed my broken rings, they look like new. I got 3 estimates - mostly because I live closer to the other jewelers, but the cost difference was huge. I will always choose Siegel's first.

Patricia Vonk

Wonderful service and I now own a beautiful piece of jewelry that I will enjoy wearing every day. Thank you for the professional way I was treated and the cleanliness of the store. We all wore masks and I felt very comfortable.

Pat S

The diamond fell out of my wedding ring I got in 1968 and fortunately I was able to find it. It was finished early and it looks brand-new thank you so much

Dan Tighe

I was greeted quickly by the staff and attended to promptly. They helped me design a ring that turned out beautifully. They custom-made the ring and had it to me within one week. Great service and knowledgeable staff.

Diane Herzog

There are so many things to love about Siegels . . . the welcoming atmosphere, wonderful treasures, and don't forget Maddie the golden retriever :) One of the things we most love is working with Polly. She is a true gem--ready to provide interesting details about each piece and being knowledgable, genuine and intentional about finding what you love the most. We always go to Siegel Jewelers when we are looking for something special.

STEPHEN PROMINSKI

they are fantasitc on repairs. reasonable pricing on services given by all in their sales and repairs. Meghan is my "favorite" worker there.

Alyssa Nance

I love Siegel Jewelers! They have great customer service and will help you decide what you want and help out office with appraisals. CJ is great to work with and will always hook us up with the best person to work with!

Karen O'Rourke

Great service. Timely with my repair. Small business, not a large chain. They have become my go to jeweler.

Coleman Harrison

So fast and friendly!! Got a watch battery replaced in less than 10 minutes. Good price and amazing customer service. Definitely recommend.

Jo Olinger

Always warm welcoming. Nice pricing on estate jewelry and knowledgeable staff .

Ben Kramer

Great service! Came in to get a repair on a watch. They were all kind and jumped to instantly help. I did not buy the watch there. I would highly recommend coming in and making a purchase!

Mary Bennett

Wonderful, honest. Good prices on estate jewelry

Sam Miller

Ed help me over the phone and provided great service with locating a gift for my wife. This was my first purchase for Siegel Jewlers. My experience was effortless. I will be returning in the future.

Sally Mcalpine

I had a diamond enhancer that needed to be expanded to support my solitaire and was told by two other jewelers that it couldn't be done. Siegel's not only took on the project but got it done and resized in 24 hours so I would have it for my trip. I love it. Thoughtful staff and excellent workmanship.

Kathy Klooster

Staff was warm and personable, willing to clean and check my rings. So glad they were able to replace a missing prong on my diamond ring for a very reasonable price.

Terre “Terre” Miller

I've known the Siegels for over 45 years they are an amazing family, and all of the employees are wonderfully trained. Best Is continued experience ever!!!!

D Lanesky

Family owned and operated for many years. They have a bench guy who can fix almost anything. Jason is a gem knowledgeable person. They specializes in antique, vintage and estate jewelry. Every month something special going on. Has a $100 special every month that is definitely worth the price.

Adam Bauman

Great experience financing that isn't available anywhere else. Definitely will be a long term customer. And a big thank you to Austin for helping with the selection of our engagement ring!

Eleanor Gatewood

I've had the best experiences at Siegel for appraisals, quotes on projects, browsing, and gem and jewlery information. Jerrod, the in-house Gemologist, is the kindest, most knowledgeable, accommodating, sharp person I've encountered in the entire gem and jewelry world! He helped me for hours today, and cemented my devotion to Seigel as my new jewler. Bravo Siegel for landing Jerrod for your team!

Doug & Sonja Hoezee

Great family business to work with. The resized my wedding ring exactly how I had hoped it would turn out for a fair price. I highly recommend this excellent local business.

Angelo Agon

Exceptional quality and service for decades and decades. That means a lot to me. My favorite jewelry store by a long shot!

Dawn McPherson

The staff is absolutely fantastic!! I would highly recommend Siegel Jewelers to anyone looking for the perfect piece of jewelry! Always my go to jeweler!!!!

Alex Sanchez

Have to thank Austin and the Siegel team for making my engagement possible . I had a plan for my proposal within a short window of opportunity and Siegeljewelers delivered. The ring looks great and I'm very happy with the service Austin and the team provided.

Megan DeShetler

I went in to ask some questions about cleaning a ring I have. They were so helpful and accommodating. He cleaned my ring for free and then made sure I didn't have any other questions. I'll definitely be going back.

Happy S-K

I love this place. This is the only jewelry store I go to get my jewelry fix! They charge at a reasonable price and the staffs ‘ especially Polly are great ! They deliver excellent customer service.

Teri-Jo Mettler

Brought in jewelry that I inherited but didn't wear & Siegel gave me a very fair value to use towards items I will wear. I'm very excited to pick out some beautiful pieces

laurie schaal

Everyone was so friendly and helpful! I’m tickled pink to find my beautiful diamond with pink sapphire ring that spoke to me once I laid eyes on it!

Amy Wolbert

Siegel’s resized and remounted my diamond ring. The service was superb and the workmanship was outstanding. No one does it better.

Elizabeth Burnette

Remarkably well done ring repair. The ring looks as if the onyx scratches and broken band never happened. I have one very happy daughter. And, great customer service :0)

Joel Vanderveen

The best Jewelry in Grand Rapids. The selection, the heritage and the knowledge of the staff is amazing. Don't get some cheezy fad ring from the mall - go to Seigels and get something that will look as good on your 25th anniversary as it did on your wedding day.

RIck McQuigg

Great service at an excellent price. Thanks so much for your help to repair my favorite watch

Evelyn Mosier

Great place to shop for quality jewelry.

Sharon Ellens

Siegel’s fixed my necklace clasp for a reasonable cost. Very professional and friendly people, and quick turn-around.

Joe Camp

Met at door with a smile(Shelby). Very quick, friendly pickup of order. Welcomed by Ed, store manager, as well. Only downer was that appraisal not ready. Will be mailed so no big deal. Will be back.

Mimi M

I had a positive experience at Siegel Jewelers with personal attention. Besides lovely jewelry, they have a variety of unique gifts.

Katherine Pinkham

I was super impressed with the service I received on a recent purchase. My purchase was shipped overnight, and I received texts alerting me to it’s arrival and options to gift wrap.

Darcy Johnson

Knowledgeable and friendly service! Highly recommend!!

Paul Schweitzer

Great service and value. They had to cut my ring off my finger because it had not been off in over 30 years. They resized it and refurbished it and it looks great. Super friendly staff!

Caren Boer

I always get such personalized service from Siegel Jewelers. Their prices are the most reasonable that I have found, and I love their estate sales!!

Briana Yarhouse

I got treated like I had a million bucks even though I was spending 15 dollars on a watch battery. Thanks Ed for checking me out and inviting me to the Christmas party. Have a Merry Christmas!

Candee Vandomelen

One of the only jewelry stores I found that does watch repairs, even if you didnt purchase it there. Great service and friendly staff.

Dan Betts

Nice working with fourth generation Siegel Brothers.

Brent Johnson

Crystal was extremely friendly and helpful. Both watches had new batteries in less than 15 mins

Emily Paszkowski

Very friendly and accommodating staff! Ran short on time and they waited for me to show up to pick up my appraisal. Was really happy with the service that I received.

Brenda Moore

Excellent service; top notch, personal attention. In the words of Tina Turner, Polly is “simply the best!”

Joe

Recently had a watch repaired here, and the work was exemplary. Staff was extremely knowledgeable and helpful, and the work time on the repairs was half what they estimated.

wendy docter

Siegels is the only place I will shop for jewelry. They always offer excellent service and stand behind all their work.

Cindy Warber

I love the quality of the jewelry we buy here and how they follow through on their protection warranty.

Leanne Gusky

Siegel’s has always taken care of our family through the years and continues to provide excellent service.

Jesus lara

Stopped in to get my watch repaired the service was excellent and staff was very helpful and attentive!! Overall great experience!!!

Steven Smith

Great service as always. Friendly and very prompt. Needed my battery changed in my watch.

이은우

Especially, a staff, Jarrod, was very kind and nice to us. This shop carries fairly good stuffs.

trisha torres

So thankful for the friendly and helpful staff. Polly is so nice. Enjoy shopping here

Gerry Rozeboom

My watch was inspected and repaired expeditiously and I was helped by friendly and professional staff

Mary Ellen Gase

Excellent help today, thank you. I always enjoy my visits to Siegel Jewelers.

Joseph Leblanc

The staff was quick, kind and courteous! Loved my experience! Thanks Poly!!

Brian Morel

Wonderful people. Always friendly. Only place I will go to get my watch repaired.

Tony Cherette

Great experience working with Jarrod the other day. A perfect gemologist with excellent skills.

Teri Dilworth

Seigels Jewelers gives personalized customer service. Very much appreciated.

Kim Grover

They do an excellent and fair ring appraisal. Quick, easy and so friendly!

Max Doty

Sold me an item I love. Very personable and lovely people ! High recommendations

Arbie Hill

Thank You Melissa for helping my Dad and me pick out the perfect gift. You are a pleasure to work with!

jackfromiraq

Very impressed! Joel is a GEM!!! Highly recommend!

Tom Wolters

Very good shopping experience. Polly was very friendly, helpful, and knowledgeable.

Jay Hodo

Me my first shopping experience for her very very very good was excellent service in in a timely manner

Diana Baranoski

The staff are friendly and knowledgeable. The service was amazing and the finished product was spectacular !

tammy

Quick and great repair services on jewelry. Reasonable and convenient.

Simon Smallwood

Everyone was so friendly and helpful! Would recommend them to anyone! Worth the 2 hour drive!

Lori DeHaan

Great service, fairly priced!! Highly recommend!

Sleepy In Illinois

Great selection of estate jewelry from one of Grand Rapids oldest jewelry stores.

Charen Buyce

I found them very help with any jewely needs. A great place to do business.

Ricky Gee

Very welcoming atmosphere, friendly staff and above all excellent and efficient service.

David McAllister

Always a great experience. Wonderful selection and fantastic customer service!

Sherri Jahnke

Great service lovely ladies they took the time to walk me through the whole thing

M Edwin

Awesome service, very friendly staff, I would highly recommend Siegel to anyone

Fred R

Great service and no bait and switch on the advertised monthly special.

Alex Van Wingen

Great Service. Worked with me and made the experience feel special.

Debra Black

Welcoming, professional, friendly and very knowledgeable about their product.

Linda Gubhaju

Very nice and friendly staff. Take their time to work with you.

Richard Gill

Very helpful and easy to business with, very customer friendly 👍 …

Kate Van Wingen

Great service and beautiful jewelry.

Betti Allen

Always friendly and helpful! Great selection

Patricia Lucas-Simerson

Very knowledgeable and friendly team at Siegel.

Susan Scherphorn

Nice spot to sell or buy from friendly staff

Pat Bowers

Great experience! Consultant extremely helpful!!

Judy Subar

Excellent service and work resizing ring

Nick Brewer

Great staff, Always welcoming.

Andrew Yockey

Expert profesional service

cindy dellinger

Excellent customer service.

Jacquellyn Bremer

Polly was extremely helpful

Crista Scotty Hines

Great customer service

Kenneth Root

Great service and support

Joe Gehrke

Very Friendly Staff!!!!

Alec Papale

I purchased my engagement ring here for my fiancé and it was perfect. Riley was super helpful and made the process a breeze. Super thankful for all the help through it and could not have had a better experience.

Katie Doyle

Barbra White

Steve Jesnek

תמי אמש

Maria VanderLei

Thomas Magnifico

Erik Krautmanis

Pat Roy

Heidi VanSledright

Heidi Bailey

Contact

Photos