Reviews of Jensen Jewelers. (Jeweler) in Grand Rapids (Michigan).
Jensen Jewelers
3473 Kelly St, Hudsonville, MI 49426, United States
Description
Information of Jensen Jewelers, Jeweler in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Jensen Jewelers
Sunday
Closed
Monday
10 am–8 pm
Tuesday
10 am–6 pm
Wednesday
Closed
Thursday
10 am–8 pm
Friday
10 am–6 pm
Saturday
9:30 am–4 pm
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Reviews of Jensen Jewelers
Carson Kunnen
Roxanne was the best help for us in purchasing an engagement ring! We went to several other stores, but none had lower prices than Jensen Jewelers. They were super personable and professional — all while genuinely caring for us as people. We will definitely be going back for our wedding bands!
Kelsey Perkns
We purchased my engagement ring from here and loved the entire experience. We shopped around many jewelers in the area and they were by far the best. They had an excellent selection of Lab Grown diamonds. The specific diamond I wanted is rare and was not in stock but they ordered it immediately and had it just two days later! They are very fast, friendly and helpful! They are also very honest and trustworthy. I would 100% recommend going there for all your jewelry needs!
Ryan Fulton
I purchased an engagement ring from Jensen. I started the process in July and by the time I picked out everything I was able to pick it up in August. Great experience, quality, price and customer service! I would highly recommend to anyone in the market for all jewelry. They have a wide variety of everything and if they don’t, they can get it. 5/5
Hanna Davis
NO BETTER JEWELRY STORE! My engagement ring, wedding band, and husbands wedding band were all from Jensen Jeweler's. They made the experience so fun and so exciting. We love our rings so much and it was a pleasure working with Dan, Cassidy and Sophie! Would highly recommend them to anyone. There are so many options, and so many good prices. We couldn't be happier!
Hannah
The best service, the best prices, lifetime warranties and complementary polishing and cleaning/inspection!! Can’t say enough about them. Absolutely amazing company and service. Have my wedding band and engagement band from them as well as another unique gold jade ring I wear every day. I get so many compliments on both!
Ashley Stone
7 years ago we shopped everywhere for a wedding ring, and fell in love with Jensen jewelers. Their rings are well made, beautiful, and unique. I recently got my ring resized and the quality is the same- my ring fits great, they checked it for any imperfections and gave it a good cleaning. I recommend Jensen jewelers to everyone!
Melissa Owens
My husband and I had a wonderful time with the employees at Jensen’s when we bought my engagement ring 10 years ago, I have brought it back for free re-plating and cleaning every year since - the staff are always welcoming and helpful. They recently fixed another ring’s prongs for me as well as resized it; the employee who helped me felt like an old friend and teared up with me when I told the story behind it. Would 100% recommend Jensen’s for a lifelong jeweler - they truly treat you like family!
Carson Cross
Jensen Jewelers was the perfect place to find the perfect ring. I found them online when researching local jewelers, decided on a whim to give it a look, and ended up finding the exact ring that my girlfriend has been dreaming of for the exact price we could afford. Hannah was the most amazing help in this process because of her incredible patience as I looked at a lot of different ring/diamond combinations, her understanding and willingness to help me find a ring that was in my budget, and, most importantly, her engaging and genuine joy and involvement in this experience. Hannah didn’t come off as a Jeweler trying to sell me the best and most expensive diamond who didn’t really care about my life; Hannah worked with me, got to know my story a bit, and shared true pure joy with my girlfriend and I when we found THE ring and couldn’t contain our excitement. I am so beyond grateful for Hannah and Jensen Jewelers, and I will be shopping here from now on when it comes to jewelry.
Mary Spicketts
I went to Jensen to have a diamond set in a ring for my daughter and the salesperson was so incredibly helpful and offered such great advice that I decided to have my wedding ring resized with them as well. The discount on the estate ring and the sizing of mine was pleasantly very affordable! Not to mention the rings were both ready within less than a week! Highly recommend and will definitely return!
Charles Beasley
My fiancé and I found her the perfect engagement ring after getting really good help/direction/advice/customer service from Jensen Jewelers. I’d highly recommend them to anyone because they showed professionalism, great customer service, good pricing, had a great selection of rings, and they have cheap full-coverage insurance you can get for your jewelry as well. 5 out of 5 stars easily!
Aaron Denbow
Thank you to Jensen for an excellent experience. After looking at other jewelry stores I can say that Jensen easily has the best selection as well as a warm, inviting atmosphere. Working with Cindy was a pleasure. She spent quite a bit of time with my wife and I; not trying to sell us anything, but helping us find the right style by asking questions, getting to know us, and showing all available options. Dan even stopped by and chatted for a bit. We were also offered water by another staff member during our visit. Jensen has certainly earned our business.
Diane Tobin
We purchased my wedding ring at Jensen Jewelers over 10 years ago. I recently had to have a small diamond replaced and the ring cleaned. They did this for no expense and my ring looks brand new. Highly recommend them and their knowledgeable staff who are eager to please.
Kelly O'Mara
We recently purchased my engagement ring after searching many jewelry stores that carry estate jewelry. I was looking for something very specific and unique and Jensen’s large selection of estate jewelry is amazing. The ring did need to be resized, which they do for you right in the store, and it took less than a week. When I picked my ring up, I also brought my grandmother’s wedding ring in that has been missing a diamond for many years, and they found a diamond to fit it perfectly. I’m looking forward to picking it up and being able to wear her ring on my right hand! It has been a great experience each time I go into the store. Everyone is so kind and friendly that work there. Thanks for a wonderful experience!
Grant Mensonides
The fiancé lost a small stone off the band of her engagement ring. Jensen offers a fantastic warranty that completely covered its replacement, included a cleaning, and they even rushed the process for me. All for no cost. World-class service that I would recommend again and again.
Also got the chance to meet the owners, whose son I knew in college. Good people, with a fantastic family-owned business.
This place is worth your time!
Dawn Zwiers
Jensen did a fabulous job adding a new diamond to my old wedding band. I had lost my diamond 20+ years ago and my husband recently bought me a new diamond for our anniversary. It's absolutely beautiful and I'm very happy with the job they did for the price.
Kelsey Hammond
We had the BEST experience with Mitch. Everyone that works there is absolutely amazing and really cares about getting you exactly what you want. I cannot recommend them enough for all your jewelry needs, I’m so pleased with my ring!
Corrina Anderson
My boyfriend and I have done business at Jensen Jewelers a couple times now and are overly satisfied with our experience. We specifically have worked with Mitch. He’s definitely a man who is dedicated to his customers and providing them exactly what they need. During our first visit he provided us the steps we needed to take to be able to fix my boyfriend‘s watch (mind you when we brought it to a big name jeweler they turned us away), a week later we brought the watch back with the additional parts and he took the time out of his day to fix not only my boyfriend’s watch, but also mine. He also helped us while looking at engagement rings, was able to explain everything that we wanted to know, and was not pushy in any way. We’ve already recommended Jensen Jewelers to our friends & will continue to do so!
Mary Reichardt
Such a great experience. Excellent customer service. Associates were extremely helpful in guiding me with my purchases. Definitely will be back for all future jewelry needs. Thank you Jensen Jewelers!
Kristie Mccoy
Taralynn was an absolute pleasure to work with. She listened to my vision, was very detailed with questions and making sure the design was brought to life. Communication was constant throughout the entire process. The end result was exactly what I not only asked for, it is stunning. This was very important for us to not use big box stores, as small business owners we understand the importance of not only keeping money local, also the customer service is superior. I am so thankful for meeting Cindy and Dan and trusting their business to create my dream ring.
Dan Jensen
Jensen jewelers was amazing to work with when buying my wife’s engagement ring. They helped me pick out the perfect diamond and the perfect ring. Their selection was better than anywhere else and I got an amazing price!
McKenna Stam
My new engagement ring had bent a bit (I did not purchase it from Jensen), and I was able to take it in to Jensen’s and it looks brand new! The fixed it within the timeframe they estimated, and also at a really good price. They were also overall very friendly and helpful.
Nicole McGarry
Very prompt and friendly service! Everyone had a smile on their face! She looked at my ring, tightened my prongs, and gave them a new sparkly cleaning! Highly recommend taking any jewelry needs here!
Kurt Parris
Jensen Jewelers, can’t say enough great things about them. I purchased an engagement ring from them, wedding band, and a 5 year ring. They do all the work right in house, including re-sizing. The larger companies ship repairs out, and it takes 2-3 weeks. Just great up front honest people who don’t try to upsell or pressure you into buying something.
Bruce Boersma
I bought my wife's wedding ring there 12 years ago. I take it there every year for inspection, cleaning and rhodium treatment. This is a free service that they offer and they always turn it around in a day or two. I highly recommend Jensen Jewelers for any jewelry that you are planning to purchase.
T Redlig
Been in there a couple of times. Nice place. Gotta see how it goes when I bring my watch back in on Monday. They recently put a battery in it and it hasn't been right since. So we'll see come tomorrow...
So, initially I brought a ring in at the same time for a repair. Picked it up today and it's beautiful. Good job. Had them take a look at my watch again and it still isn't right. Can't really say what the heck happened and is it a coincidence it "broke" when I had them work on it? I don't know but, my wife's grandma's diamond ring they repaired is awesome looking, so 4.75 ⭐⭐⭐⭐✨ stars.
Barb Steffes
Jensen's is the place! They fixed the head on my Wedding Ring. It didn't take long at all and the staff is very friendly and helpful! Great place! Highly recommend!
John Carter
We were looking for a 30 year anniversary setting. Staff was very friendly and knowledgeable. We had a great experience and would recommend Jensen Jewelers to anyone.
Blake Snyder
My girlfriend and I recently stopped into Jensen Jewelers and were instantly given a warm welcome by a member of their team named Mitch. We were in to get advice about how to go about getting our watches resized (since mine was passed down from my grandpa and needed new links in order to fit me). Mitch said that if we could find a replicate watch he would take good care of us the next time we were in. He then took the time to get to know us personally and our love story which led into looking at engagement rings (which was a fun and zero pressure experience for when the time comes). We stopped in a week later with what we needed and asked for Mitch specifically and he did what he had promised. My girlfriend and I now can both wear our watches and couldn’t be happier with the experience. I will 100% come back to Jensen and recommend jewelry needs to anyone I know and advise they do business with Mitch! Thanks again, the work is much appreciated! :)
Mackenzie & Rourke M
Could not be happier with our experience at Jensen’s!! Hannah was such a huge help throughout the entire experience of picking out an engagement ring and wedding bands. She even went above and beyond when we wanted to customize one of our wedding bands. We are thrilled with our entire experience and will remain Jensen customers!!
Aaron Miedema
We have been very pleased throughout multiple experiences with Jensen Jewelers!
Everyone is extremely friendly and helpful!
Highly recommend!!
sharon litty
The Ladies that helped me pick out my gorgeous ring my husband wanted to get me for our 40th anniversary couldn’t have been nicer and pleasant to work with. I absolutely love my ring and I get so many compliments on it! Thank you Jensens!!!
Jade Brown
We have enjoyed each of our visit to Jensens! Truly love my engagement ring, and glad to have gone back to purchase wedding bands!
Tracey Weberg
The staff at Jensen Jewelers are friendly and accommodating. The beautiful jewelry we purchased was affordable and high quality.
Krystal Melton
My husband had purchased me a special necklace from another jeweler and the lobster clamp recently broke. I took it back to the original jewelry and they were going to share more to have the clamp fixed than it would to get a new chain. Jensen fixed it within a week for half the cost and also cleaned the pendant to the point that it looks new!
Lauren Nykamp
We have purchased multiple pieces from Jensens over the years and every time we are happy with the piece and the customer service is second to none.
Tyler H
Great customer service. I asked for a rush because I was leaving on vacation, and they were able to squeeze me in. I got lucky, but it was nice they were willing to go beyond the sale, and make my vacation perfect.
Susan Roedema
It was a very informative yet fun visit. Mich helped me pick out the perfect ring with the perfect stone. I would recommend this place to everyone and I will be back.
Cheryl Kovacich
Mitch was so helpful and friendly!! I love the atmosphere at Jensen Jewelers. It is worth the drive to shop here.
Susan Braun
Jensen Jewelers is top notch! I worked with Hannah up front and Kalynn was my master behind the scenes jewelry artist! Both ladies are professional, friendly, and very helpful. I bought a wedding set at another store and they made sure the set was taken care of and fit me perfectly. I also had diamonds from my previous wedding set put into a lovely new ring. I am 100% happy with everything! They even helped my husband pick out a new wedding band that he loves. I will be coming to this jeweler exclusively while we still live in Michigan!
Ryann Russo
I had the pleasure of working with Grace while coming here to get my jewelry cleaned. She was very knowledgeable and extremely helpful. They got all of my jewelry done in one day and all of the pieces came out looking brand new. I’m so happy with my experience here!
Becca Nelson
Very sweet. I got my ring resized and I had it back quicker than what they told me :) yay! Wonderful staff.
suzanne selvig
My experience with Jensen Jewelers has been nothing but positive! Your always greeted with a warm friendly smile. They're very honest, helpful and never pushy. I will continue to go there for all my jewelry needs!
Rob Kittredge
They lived up to their reputation of great customer service! I had a pretty unique situation when purchasing an engagement ring, and Angela and Mardell were understanding, accommodating and overall wonderful to work with. The ring turned out awesome and we couldn't be happier!
Hayden Aspiranti
Jensen Jewelers has taken care of my fiancé and I since day one. They had no issue accommodating our budget and made the purchasing process extremely easy. Then, when it came to resizing and all else, they took care of the process very quickly. It has been a pleasure working with both Dan and Taralynn. Highly recommend Jensen Jewelers!
Bethany Peschke
The best place to buy jewelry! The staff is wonderful and very helpful. I will add though that my husband went to pick up my ring from being cleaned and one staff member asked him if he wanted to wear it out. He wasn’t thrilled about that at all and didn’t find it funny.
Carol Smith
They are wonderful! Everytime I went in for cleaning, etc. They were always willing to help. When I decided to buy a diamond for my ring, I was shown a few diamonds to choose from. I am so happy with my new ring. Can't recommend them enough. Give them 5 stars!!!!!
Dominic Bartnick
Do Not Hesitate to Buy Here
Jensen has been amazing to us. I have dealt with other jewelers and no one compares when it comes to what matters. We had an issue with our diamond and months after purchase, they switched it out and resized the ring in an hours time. Absolutely wonderful staff. Skip the "mall jeweler" and head over to Hudsonville.
Jodene Smith
They provide quality service & a great selection of items. We appreciate they take pride in their repair work also.
Patricia Groeneveld
Jensen custom made a necklace for our great niece from our late mother's earring. It is beautiful. So pleased with their work and craftsmanship!
Kelly Figurski
all i have to say is just. WOW. The rep who assisted us (my boyfriend and I) helped us find a necklace, precisely in our price range; and it is exactly what I wanted!! Jensen offers a large variety of jewelry from rings to necklaces. hopefully he plans to go back!! 💍💍 …
Sam Mulderink
Very helpful staff! Mardell helped me. I was expecting a pushy salesman but she listened really well to everything we were saying and I could tell she was really focusing on trying to find just the right engagement ring for us. I was going to buy online for the lower prices, but they matched and so I bought here instead! Would highly recommend to anyone. Mardell was really wonderful and I could really tell she cared
Shayna Tiffany
My fiancé and I bought our engagement/wedding rings from here. Mardell was an absolutely pleasure to work with! Made the experience very enjoyable. Highly recommend!
Jean Krzewski
Love Jensen Jewelers! The fabulous sales clerk found exactly what I was looking for. The high quality work, which was done super quickly, made for an outstanding experience. Many thanks to Jensen!
Gideon Sall
Amazing service and calm atmosphere, Grace helped us find the perfect ring without any pressuring like we had felt at other places. Very very happy with their service!
Devin Daniels
Taralynn has been helping us get a custom piece, she’s been extremely patient, thoughtful and educational. She goes above and beyond, 10/10 recommend Jensen to anyone looking for jewelry
Lauren Lynn
Great place, I am so glad my husband got my wedding ring from them! It is so convenient to go in and get my ring checked, fixed and cleaned for free, and with excellent customer service.
Kara VanDyke
Jensen’s always treats us so well when we’re in town and need my ring serviced. Thanks for all you do for us!
Jake Ymker
I had an amazing experience with the staff here. I was able to find what I was looking for in an engagement ring with the help of the staff, they were able to create what I was looking for in a matter of minutes. They were very quick having the ring ready for me to pick the next day. We are most definitely going back for our wedding bands.
Crystal Busscher
I needed a repair done on my wedding ring and they not only did this timely, but it looked amazing and at a reasonable cost.
Scott Van Uffelen
Wonderful selection with great prices! I appreciated that they listened to what I was asking and not trying to tell me what to buy. Wonderful and relaxing experience. Thank you Lettie!
Polly KAY
I always find what I am looking for at Jensen Jewelers!
I have always enjoyed everyone that waited on me too!!
I looked all over for a special bracelet for my daughter this Christmas an just could not find the perfect one!!!
Then i found it at Jensen !!
They had the special one for her an she loves it!!
I even had a chain put on it so she would not have to worry about loosing it!
It is always nice shopping at local dealers!!!
Connor Kooyers
Professional and Friendly Jewerly Shop. Wide range of inventory at respectable prices. Check them out!
Nathan Schroeder
Buying an engagement ring is a daunting and nerve wracking experience but everyone I talked to at Jensen’s made the experience pleasant and fun. They’re all so kind and knowledgeable and helped me find the perfect ring for my fiancée in minutes. She loves it and it’s perfect for her style! I couldn’t recommend Jensen’s more to anyone looking for a ring!
Kelly Gilbert
Some amazing !! I will be back great customer service and she got a ring off for me and made my wedding ring shine!!! Highly recommend!!
Linda Holmes
I found my perfect ring within 5 minutes in the store. Service is immediate, friendly and helpful. They do not try to sell you, they try to satisfy you with exactly what you have in mind. I told Mardell, the lady that helped us that I wanted contemporary. She led me to the exact ring that I had seen when I first arrived and the same ring my daughter also found for me. I LOVE it!!
Tom Hunter
My wife and I have visited Jensen Jewelers in Hudsonville and have been very rewarded. Jensen Jewelers has an estate section. But they also have a vast collection of silver & gold coins & gold and silver jewelry. We have bought some very nice jewelry and some awesome coins. What has been to our benefit has been the professional knowledge of Geoff and Mark. By virtue of their recommendations we are extremely satisfied with our shopping experience at Jensen Jewelers.
Janet Carter
This was our first visit to Jensen Jewelers. What a fine experience. They repaired my damaged wedding ring to better than new and had it ready to wear before Christmas even though we came in that same week! We will return!
jan white
Fantastic Jeweler! Friendly, informative, HONEST and do an excellent job. They have done repairs on two different pieces for me and both have turned out super! HIGHLY RECOMMEND!! And, very reasonably priced!
David Burkey
They are a great company. They have a good selection at a great price. They also have some nice policies. For example, if your ring you purchased doesn't fit quite right they will fit it or replace it.
The employees are very nice, they have good opinions and make good suggestions, and they don't try to nickel and dime you.
I definitely plan on using Jensen Jewelers in the future.
Brenda DeKock
My husband purchased my rings for an anniversary gift. 18 years later I suddenly discovered the diamond was loose.
While looking at my diamond the wonderful clerk noticed my wedding band was tight. So we had them sent out to get resized and polished.
My rings came back and they were beautiful! Just like new.
Everyone was very kind and helpful I highly recommend Jensen’s.
Lynsey Degraaf
My engagement and wedding band both came from Jensen jewelers. My fiancé had a great experience in the few trips he took while deciding on the engagement ring. The sales staff was friendly, took the time to educate him and didn’t pressure him like he experienced other places. When we bought my band there later we were again met with friendliness, helpfulness, and had all our questions answered. When I called back a few weeks ago and asked if they would be able to resize both my rings within a few hours instead of the standard week, they were extremely accommodating being I don’t live super close and my job doesn’t give me much time to come in. They had my rings done in 3 hours while I stayed in town. If you want a nice calm, non-pushy environment to shop in, I highly recommend. They have great options with estate diamonds as well which can be more budget friendly. We will be back to Jensen jewelers in the future
Susan Diedering
I lost my diamond out of my setting after 17 years. I stopped in to Jensen Jewelers and they helped me select a new diamond (bigger) for my ring. We were on a tight time frame as I was returning to Florida. I felt like a new engaged woman admiring my ring again. It is beyond beautiful. Thank you! Thank you! I would recommend Jensen Jewelers,
Jayne Paffhausen
Left my ring for a good cleaning and a it came back looking absolutely beautiful
Looks like a brand new ring and again. Thank you Jensen
Tonya Wolverton
Jensen jewelers has been nothing short of wonderful from the time we purchased our ring to all the care and services they have continued to offer. Friendly and quick and such great attention to great customer service!! Thank you!!
Adam VanGeest
My name is Anthony not sure why it says Adam up above lol. I have been purchasing all my jewelry at Jensens for the past 15 years. There staff is amazing and they truly do have the best prices and amazing quality! If your in the market for anything from ear rings to engagement rings I highly suggest checking them out! I promise you won’t be disappointed! I’ll be heading back very soon for a little something for myself.
Karla Bandstra
We went to Jensen’s looking to replace my original 37 year old wedding ring set with something more updated. Taralynn did a great job talking with us and understanding what we were looking for. Their selection is great! We went back multiple times until we knew we had the right ring/stone picked out. Taralynn was very patient and never pressured us to make a decision. We are extremely happy with our decision! But, honestly it would be hard to make a bad decision at Jensen’s!!
RENEE EUREKA
We had a great experience with Jensen Jewlers! My wedding ring is 22 years old and needed some serious TLC, they fixed it up and it looks like new again! They also had an amazing sale going on, it was 70% off of their estate jewlery! It is definitely worth your time to go check them out!!!
Sarah Vanden Heuvel
I am so happy with the service at Jensen Jewelers! The staff greet customers promptly with a warm smile and are very knowledgeable. The woman who helped me offered great tips on how to keep my daughters necklaces from becoming knotted, at home and when traveling. She was also happy to clean my wedding ring and examine it for any loose prongs, at no cost and in a timely manner. I will continue to give Jensen my business and refer friends and family! Keep up the great work!
Cara Lynn
Where can I even begin with Jensen Jewelers! Walking in, we were instantly greeted, by the most friendliest staff! My fiancée and I went to look at engagements rings and wedding bands, and we were not disappointed. The staff was so friendly and educated us on every aspect. Tara Lynn and Dan were so helpful and made our overall experience so worth going there! We will always return with smiles on our faces!
DJ Reau
I currently live in Chicago and when I started looking for an engagement ring a few of my friends mentioned that I should check out Jensen’s. So I emailed them and worked with Grace, through email she was able to help me pinpoint exactly what I wanted and answered all my questions and questions I didn’t even know I had. When I showed up the the store, I was in and out under an hour because she already had everything ready for me. I was very impressed with the level of customer service and the amount of help I was able to get before I even stepped in the door. Thank you Grace!
Sara DeYoung
Jensen Jewlers has taken care of my wedding ring a couple of times. They do great work. Very helpful, very nice and ready to take time to help you. It always comes back well taken care of and sparkling. Thanks again for doing a great job!!
Conner Brown
I had a great experience there. They were very good at teaching and explaining the diamonds for an engagement ring. They also were willing give some assistance based on my budget. I am planning on getting my ring from them soon.
Hunter Geoghegan
Jensen Jewelers had absolutely amazing customer service, the team was super helpful with bringing out tons of options and making great suggestions and I ended up with a stunning ring. The Fiancée 💍 loved it! …
Audra Gritters
We had fantastic customer service at Jensen and NO high pressure sales!! We will be going to Jensen for all of our future jewelry purchases. They have a great selection as well!!
Paul Goll
They have large selection of products. Very friendly and helpful. Highly recommend.
Teresa Suwyn
We came to get out first resize on my wedding ring and they were so helpful and patient. They were also able to finish it the same day since we came from far away! Great place
Jan Bowerman
Mardella was a wonderful salesperson. She was patient and listened to what I was thinking when looking for a ring and necklace. The prices were very reasonable and fair. I have received many compliments, even from our former jeweler when I stopped in to have my largest setting ring inspected due to warranty. Wish we would have purchased it from Jansen. Won’t make that mistake again!
margaret lipps
Wonderful jewelry collection in Hudsonville
Mardell is a beautiful sales women and honest
mary ellen muilenburg
Customer service was great and very reasonable turn around time to repair my wedding ring.
Tim Gilbert
A very welcoming, Christian company that invests back into our community.
Elliana Harig
I can't recommend Jensen Jewelers enough! I take my ring there for absolutely everything! Amazing customer service, phenomenal staff, even better jewelry quality and super fast turn around times! Highly highly recommend them!
Matthew Barylski
Jensen Jewelers is excellent at what they do. I've bought jewelry from them, had a necklace and engagement ring repaired, had jewelry appraised, and had rings cleaned. I've been very please with every service that I've experienced with them.
Deb Vandermyde
I had heard about Jensen’s pre-owned diamonds from a friend. I am SO glad I chose to go there! My husband wanted to upgrade my wedding ring for our 30th anniversary. I was hesitant because I don’t like to spend money. I had been to several other retailers, including friends who sold jewelry. Jensen, by far, had the best selection AND the best prices! Grace was an absolute pleasure to work with. She was knowledgeable, kind and very patient with me. I got a beautiful setting and didn’t break the bank! Jensen will forever be our jeweler of choice!
Gloria Roon
Very friendly workers. Quickly diagnosed the problem with my ring, and fixed it beautifully.
Austin Jager
Mardell and team where such a great group to work with! They are extremely knowledgeable and know their stuff!! I would highly recommend them to anyone.
Beth Dykhouse
Roxanne was AMAZING to work with! She listened to my wants and needs and provided me with several excellent choices. We made an appointment and were able to select a beautiful diamond that we love! To top it off, she exceeded my expectations with both her skills and the fact that I was able to pick up my ring just DAYS after I purchased it. Thanks, Roxanne! We will be back and I will send everyone I know your way. You're the best!
Tom Mulder
Everyone at Jensen Jewels is great! They are friendly, helpful and keep their word with guarantees. Everyone there is knowledgeable and trustworthy. I would highly recommend them for engagement rings or any other occasion.
Donna Wassink
I had the best experience at Jensen's! They were totally professional and yet so personal!! What a great place to shop! Grace was so helpful with my diamond purchase. I would definitely use Jensen's again.
Kristin Gottshalk
I worked with Grace and she was amazing. They have a wonderful inventory and can really work with you to find what you are looking for.
Susanna Shepard-karbowski
All the folks at Jensen Jewelers were extremely helpful, from helping me scrap some old and broken jewelry, to resetting some unused stones into a beautiful setting. They were very understanding when my ring sizes needed to be tweaked. 22 years ago I had them create a wedding band for my husband. They were great then and are still maintaining that high level of service and craftsmanship.
Mary Thompson
You have to ask for the new guy, Mitch! He amazing and will go above and beyond to make sure you get what are looking for!
Tom P
Came here initially to get my wife’s ring fixed. Started looking at their great selection of estate jewelry, and that actually turned into getting a brand new, beautiful diamond ring for my wife. Taralynn, and all the sales associates were so incredibly patient and helpful with me as I was trying to figure out what I wanted to get. The prices were very fair and the selection was great. Have already recommended others to come shop here over any other jewelry shops around.
Harmony Charles
I love Jensen's!! I bought my husband's wedding band here years ago. Recently, I had an earring converted into a necklace after I lost it's mate, and it looks beautiful! Just yesterday I dropped off a ring to be sized. They told me it could be a week wait, and I got a text today that it was done and ready to be picked up! The sales associates are all very friendly, not pretentious at all, which I love! I won't bring my fine jewelry ANYWHERE else! Thanks Jensen's!
Jake Paquin
I went to other jewelry stores in the search for the perfect engagement ring and was never happy with the customer service I received until I went to Jensen Jewelers. They helped me find the perfect ring that was within my budget. We are definitely coming back to get our wedding bands.
George Brander
Jensen jewelers did a phenomenal job of enlarging my father's wedding band. It had a design on it which they were able to save. My husband is now proudly wearing it as a wonderful memory of a special father. My husband also purchased a beautiful estate ring for myself. It is gorgeous. I keep looking down at my finger . It is perfect. Thanks Jensen jewelers for being warm ,welcoming and giving good advice. You are 5 stars.
Madeline Bent
I love this place! They are always so helpful, accommodating and understanding. I brought my engagement ring to them to be cleaned 2 days before my wedding and they had it ready for me the same day! The staff is kind and they have tons of cool choices for a man’s ring, too.
Naomi Klooster
Jensen Jewelers is incredible!! They helped my sweet fiancé create my sentimental engagement ring out of some family diamonds. Jensen Jewelers were able to create my dream engagement ring! They took their time to help me find the perfect band to match my engagement ring. I would highly recommend going to Jensen's!
Erica VanBeek
Jensen always goes above and beyond. They have the best customer service and treat you like family. My husband and I have purchased both rings and watches and the quality is amazing. We love Jensen!
Justine Girou
Taralynn and her fellow associates were so helpful and knowledgeable about the jewelry I was picking out. I told them who it was for, and they gave me suggestions for pieces that would fit perfectly! I had to special order, and they came in well within my “need by” date! So glad I chose to shop at Jensen, I’m going to go back for sure!
Stephanie Nagelkirk
So happy with my ring! The staff was so great to work with! Great customer service!
Israel Acklin
I went to Jared’s to browse around , then I went to Jensen’s Jewelry, I was impressed with their selection, pricing. It didn’t take long for me to find wedding bands for my wife, I. We couldn’t be any more happier with the service, and quality of our rings. If u want a place that values you, your decisions go check out Jensen’s, u will not be disappointed.
Amy Cross
Jensen Jewelers has been fantastic! We drive 40 minutes because we trust their quality & integrity with our most precious jewelry, such as my engagement ring. We wouldn’t trust anyone else, thank you Jensen’s!
Alex Thibodeau
I couldn't have asked for a better experience than I received at Jensen--and I looked! I visited just about every jeweler in West Michigan looking for the perfect ring and, in fact, I ended up coming back to my very first stop, Jensen Jewelers. Taralynn was exceptional and went above and beyond to provide options that exactly fit my criteria. She was incredibly kind to my mother who was with me at the first appointment and was patient, knowledgeable, and communicative through every aspect of the process. She has remembered me every time I've come into the store since and has now earned the trust of my fiancée as well. We just got the ring resized and cleaned (for free) and it looks even more beautiful than the day I bought it. Couldn't say enough good things about Jensen and the experience we've had there.
Ema Brace
The jewelers at Jensen were extremely helpful and kind. They made me feel like they truly cared and also remained professional throughout the whole experience. I would recommend and choose Jensen Jewelers again!
Taylor Maas
Mitch was fantastic! Highly recommend Jensen Jewelers 🤩 …
Chris Davis
Bought my wife’s engagement ring and wedding band at Jensen Jewelers and couldn’t have had a better experience. Best part, I was able to find exactly what she wanted. Great deals, great people.
Rob Meade
I originally went to Zales and ordered my ring on January 2, 2022. The ring arrived at the store on January 12, 2022 however as of January 20, 2022 I still hadn’t received a phone call or email from Zales telling me I could pick up the ring so I started getting nervous because I was proposing to my girlfriend on January 23. So I googled the phone number and seen the store had been temporarily closed. Digging into it more I found out the stores had been closed since January 14. So I waited one more day and new I had to go get a new ring from somewhere else. On January 21 I went to Jensen’s in Hudsonville. Taralynn completely saved me. She was so friendly and within 20 minutes helped me pick out the perfect ring. And in less than 2 hours the ring was sized, received a phone call and a text telling me I could pick it up. Such great, friendly and quick service and needless to say the ring at Zales will be returned. My now fiancé said “of course” when I got down on my knee. And I owe a huge thank you to Jensen’s and shoutout to Taralynn for taking care of me. We will be back to Jensen’s to pick out our wedding bands as they have now become my preferred jeweler as they should be yours.
Erica Post
They were incredible to work with to resize my ring that I didn't even purchase from them! They were reasonably priced compared to everywhere else I checked, and had it done in a week, even over a holiday! 10/10 will be returning for any jewelry needs I have in the future!
Eldora Dodds
I had a custom ring made, providing my own stones. Grace was absolutely perfect and patient to work with. My ring came out gorgeous, even better than I expected. I will certainly recommend them and return for future purchases. Best jewelery store ever!!
Abigail Al Bassam
Year after year, Jensen continues to keep my ring looking beautiful. I love that I can always bring my ring back to have it cleaning and make it sparkle again!
Rose Reason
I had two heirloom pieces that needed adjustments. One needed to be resized and the other had loose diamonds in the setting. Jensen Jewelers did a beautiful job! The pieces came back clean and were professionally done. The staff is also incredibly friendly. Thank you!
Maria Hall
The Service I received at Jensen jewelers was excellent. They went above to beyond to make sure the Quality of there work is done right. They stand by there work. My husband went to them back when we got engaged 14 years ago because of there honesty and quality of work. That is the same reasons why we are still going there today. We drive over 45 min to get to Jensen’s because they are worth it.
Thank you so much my ring 💍 looks amazing!!
Amy Grant Brandsen
Jensen is the place to go! I recently brought my engagements ring to them to “upgrade” it 15 years later. For years I had wanted to add a halo to the center diamond. The staff helped me choose the best option to do this and stayed right in my price point. Today I was able to pick up my ring and I literally shrieked with happiness when I saw it! They did exactly what I asked for and my ring has now become my “dream ring”...it looks phenomenal! They also resized my wedding band and the set looked just as bright and shiny as it did all those years ago. Thank you so much for doing such an excellent job, Jensen Jewelers!
Geoffrey Gaynor
Not just the best jewelry store in Michigan, but hands down the best jewelry store in all of the Midwest. I get all my jewelry work done here and couldn’t recommend them enough. They see you as more than just a customer, and really go above and beyond to provide a great shopping experience.
Vanessa Johnson
Staff is very personable and good at their job. Roxane is very knowledgeable and friendly she will help get you whatever it is you are looking for. They are quick to answer any questions you have and make your overall experience worth it. You won’t regret supporting Jensen Jewelers, I highly recommend!!
Emily Pratt
I loved everything about Jensen Jewelers!! All the staff were welcoming and very helpful. They had many options to choose from for many different occasions and are so patient with their customers. Highly recommend making the trip and I will definitely be shopping here more often!! 11/10.
Alex Snoeyink
We had a wonderful experience at Jensen! I had my grandmothers ring/moms earrings reset into a beautiful band, my new diamond set east/west and my fiancé’s ring all done here. I would highly recommend any heirloom resets/custom work at Jensen!
Teejay Morgan
Jensen Jewelers is the absolute go to for fine jewelry! The staff is very friendly and the choices are very high quality. Nothing but compliments from everyone who sees my ring! I plan on going back for any future needs and definitely i'd recommend friends and family!! 5 Stars!!
Shandra Bloom
I love the customer service that I got. Everyone is great that works with you, pleasant attitudes and smiles. I had some repair work done and am very pleased with the quality workmanship that they did.
Sally Walter
Me and my husband were referred to Jensen jewelers by a trusted friend. Roxanne helped us with a couple pieces of jewelry, we had many questions and she answered all of them!! Loved the service and would highly recommend her for your custom jewelry pieces.
charlene heinig
Jensen Jewelers was so helpful and spent time to make sure I had everything I needed. Quick, knowledgeable, experienced, trustworthy service. We have been a customer for over 10 years and 2 generations now. Thank you!
Preston
I’m typically not a reviewer, but in this case I felt I just needed to. Jensen Jewelers provided me the best customer service I could’ve asked for. Any questions I had, my representative answered with ease and provided very useful information about the engagement ring I was buying!! My fiancé ended up loving it, and i’ll forever be grateful for this experience! Thank you Jensen!!
Tammy Rappuhn
My wedding ring didn’t fit and the gold was worn away and chipped. They fixed it all and resized it in just a few days and made it look like new again! Very happy with their service!
Nichole Stanfield
We brought our wedding rings in to be rhodium plated. When she brought them out to me I was shocked, they looked like brand new rings. Highly satisfied as always.
Timothy Vandyke
TL; DR; LOOK HERE FIRST
Jensen Jewelers was amazing to work with for my engagement ring. I am so thankful that they were local to me.
I had a design in mind for a ring and showed them just a few pictures and within a week they had a design ready to show me. I was able to text them when not available to come in to discuss the design.
They also let me look through several loose diamonds to pick the perfect diamond for the center stone.
Finally, they gave a great price. I was looking at Kay's selections of rings first and Jensen offered me significantly more for what the prices were. I was very impressed with their prices and service. I cannot recommend them enough.
BVD
Only exceptional service everytime I walk in the door. Every employee makes it a special experience.
Amy Ayandho
Usually i never do reviews or even care to but i just had to let people know that this is the place if you need good customer service and fabulous jewelry. The service I received at jensens was remarkable. They made sure to aid to my needs quick and helped me pick out the perfect necklace for my mom and she hasn’t taken the necklace off since! Most jewelers i go to are really in it just for the money but the workers at jensens made sure i got exactly what i wanted and actually cared.
Fernando Vergara
Best place to get your engagement ring. The personalized attention was incredible in the whole process. I'm so glad that I was able to work with them and my fiancee is extremely delighted with her ring. I wouldn't think twice if you're looking for that perfect ring
Mary H
I thoroughly enjoyed our experience with Cindy as she helped my son choose the perfect engagement ring for his girlfriend. The selection is huge! Excellent experience. We loved Jensen Jewelers so much that we returned to have my diamond from our wedding (27 years ago) placed in a new setting. Mardell was delightful, patient and very knowledgeable. My new ring is STUNNING! She suggested placing a new stone in my old wedding band, so we chose my birthstone. The goldsmith does exceptional work in a timely manner. I would give 10 stars if I could!
Jacob Armstrong
You really can’t go wrong with coming here. Not only do they have good prices and are willing to work with your budget but the HOSPITALITY AND FRIENDLINESS are f the people who work here is IMPECCABLE! With everything going on in the world this past year it seemed to me that everyone just isn’t as “friendly” as they once were, however coming here definitely restored my faith in people! I’m not a review type of guy but this really needed to be heard! Great work guys!
Brooke Taylor
Jensen Jewelers is the BEST! Grace and Mardell were both so helpful with our wedding ring selections! We had a little trouble with the fit of The Captain's (my fiance) wedding band and they didn't stop until we got it right! Their selection was amazing and I get SO many compliments on how beautiful my diamond is. Thank you, Jensen!! Brooke (aka Tommy and Brooke)
max reid
The whole experience was incredible. The sales representative Grace was extremely knowledgeable, helped my soon to be fiancee pick out the most beautiful ring I have ever seen and my fiancee loved it. The amount of quality and diamond we got for the money was amazing. I am beyond satisfied and we will definitely be going back to get our wedding bands.
Drew Timmer
Jensen was our first visit. My gal pal had no clue what she liked in a ring, so she had tons of questions and wanted to try everything on. Rings she thought she might like looked different in person and on her finger, so it took us a little bit to figure it out. But we found one we both really LOVED! The folks at Jensen were AWESOME with her. They weren't pushy (like a few other placed we visited), and asked great questions to help her narrow it down. They were kind, patient, and very helpful. We seriously has such a great experience looking that I knew I wanted to buy from them. They gave me a great rate and made it work within my budget. Their selection of engagement rings is fantastic. As a fun little bonus, they gave us a cool gift after the proposal. =) Highly recommend! (see photo for how happy she is!)
Jem
We shopped at Jensens Jewelers to upgrade my engagement and wedding ring. The service was above and beyond. Roxanne listened to what I wanted and fit our budget and helped us pick the perfect piece! I will continue to shop here for all our jewelry needs. Thanks for all your help!
Whitney DeVos
Love Jensen’s! They are always so kind and willing to help. We bought our wedding rings there and continue to go back to maintain them.
Linda “Elkaypea”
I came into Jensen’s to have a 50 yr. old, very worn thin engagement ring’s diamond set into a new prong and mounted onto my wide wedding band. The staff was friendly and very helpful! It was ready for pick up 3 days earlier than promised and I couldn’t be happier with how it turned out! You would never know that the diamond had been added. It was better than I imagined and brought me to tears! Thank you Jensens for your fine work and service!
Matt Dankert
After shopping around for awhile I finally found Jensen jewelers! They have outstanding customer service and they’re all very knowledgeable with jewelry. They have a great selection and made my experience there very welcoming! I also had the pleasure of meeting the owners Dan and Cindy who definitely keep their store top notch! Couldn’t ask for a better experience and I’ll be shopping there again!
Sarah Hoekman
My boyfriend and I had a great time shopping for my engagement ring and his wedding band! Grace was such a huge help in getting our fingers sized, finding rings similar to a style I found online, and even showed us what the final ring would look like with the diamond in! Such a great experience and I would highly recommend anyone go here to find a great engagement ring at an affordable price! Great service, great products.
Jan Niehof
They were very helpful and courteous. They sized my ring and shined up. It's lovely! The first time I was in there, to drop of my ring, they didn't bat an eye that I was in barn jeans. When I returned, I had been visiting an Aunt. They treated me very well no matter how I dressed. I love the ring that was purchased there!
Toni Herner
I have been a customer of Jensen Jewelers for almost 20 years. I have never been disappointed. The quality of their workmanship, their beautiful inventory, and professional staff has always been impeccable. I highly recommend.
Kimberly Bosscher
I highly recommend Jensen Jewelers! Not only do they have a beautiful display of a wide variety of jewlery, their staff is very friendly and very helpful. Love the small town jeweler! We have been go here for years with our jewerly needs
Kristi Wyn
Jensen Jewelers is a top-notch jewelry store. Their utmost desire is for their customers to be happy and to provide quality jewelry. Mardell was absolutely wonderful. I had lost my center diamond on my wedding ring while running errands one day. Luckily, it was insured. I went to Jensen and Mardell was wonderful with helping with the insurance claim and finding me the ring of my dreams. I couldn't be happier! I have a big smile every time I look at it. Thanks, Jensen Jewelers, for a wonderful experience!!
Benjamin Hoekman
Jensen Jewelers is truly the BEST jewelry store in all of West Michigan! All of these five star reviews you’re seeing online are TRUE! My fianceé and I are so happy with the genuine hospitality we received from Grace. We never felt pressured into buying anything, unlike our experience viewing the selection at other jewelers. Plus, the engagement band and diamond that we picked was in our price range, thanks to Jensen’s incredible sales. We will certainly be back to purchase our wedding bands!!
Becky Ahearne
Excellent friendly service. Repaired and refinished my wedding set promptly. Reasonable prices, too!
Den B
Service and work was wonderful. My ring was fixed quickly and looks beautiful again. Could not be happier, will definitely go there again for all my jewelry needs, thank you Jensen.
Yvonne Veldhoff
I definitely had a 5 star experience with Jensen Jewelers. Mardell was my sales person and I felt like she really cared by being extremely helpful and friendly. I did have to make a number of trips until the band/shank was ready (order, try on, resize) and she offered to have my ring brought to my home to save me an additional trip! This was my 3rd ring from Jensen and I will go back there before I consider going elsewhere. Thank you!
Jamie Pettit
Wish I could give them more than five stars. My now fiancé picked out the perfect ring and shared how seamless and easy it was to work with Jensen. They also gave him an amazing deal and the ring is top notch quality. Will definitely be coming back here for wedding bands before we get married. I am in love with my ring!
Ben Timmerman
Stopped in with my wife’s wedding ring that she bent the band on and they were able to get it corrected while I waited! They were super kind and helpful, I was worried since I did not purchase the set from them but they jumped right on it. I chose to go there because of many recommendations from family and friends, I strongly agree that this is the place to go. They will be getting more of my business in the future.
Mandy Huisinga
Needed a repair. Jensen was timely, reasonably priced, and did a great job!
Kyle Castano
I purchased my wedding band from Jensen Jewelers. I could not have been more pleased with my/our experience there. The staff, the selection, the store. Overall a great experience and excellent service. I have actually recommended Jensen to many people when hearing them talk about making a jewelry purchase. I know for myself personally, after being a customer of Zales and Kay and now going to Jensen, I will always give them my business for the foreseeable future. If you like that mom and pop shop feel and want to support local, this is the perfect place. Thank you again to all the staff for making it such a fun and painless process. Until next time!
- Kyle
Lee Anne Barr
I was in a new area of town and had a bracelet that I needed repaired. Thought I’d find any jewelry store to do this. Well I saw Jensen Jewelers and walked in. Immediately there was a woman with a very friendly smile and a sweet personality who greeted me. It was a very small job that took about 5-minutes. I was treated as if I bought the biggest diamond in the store. To say the least, I will definitely shop here again. It was a joy being treated so nicely.
Emily Nachtegall
Had a wonderful experience at Jensen’s Jewelers! Taralynn was so wonderful and very helpful! I would very much recommend going to there to get any type of jewelry!
They re sized my ring for me and it looked amazing! 😊
Andrew Harris
I searched high and low to find a small family run jewelry business that would go above and beyond in the service of their customer. I really needed to find someone to listen to our needs in finding the perfect engagement ring. We had the wonderful pleasure to work with Taralynn, Grace, and several others that I quickly identified their dedication to service and knowledge of their product. We didn't feel rushed in making a purchase and all our questions were answered. We highly recommend Jensen Jewelers and their staff for a wonderful experience. Since buying our engagement ring, several other purchases have been made, and they did an awesome repair on a Sapphire ring I brought in to them. If you want to buy, these are your guys and gals at Jensen Jewelers. Can't wait to visit this highly organized and clean wonderful business. You will enjoy every minute of your visit there.
2nd review. December 11th 2021
Well we came back to Jensen’s to find a Christmas gift for my new wife, and requested to work with our favorite jewelry expert Taralynn . All representatives of Jensen’s are experts, Taralynn is our favorite to work with because she listen to exactly what we are looking for and shows us wonderful examples in that category of jewelry. While we were there Jensen’s cleaned her wedding band as well and it always looks very beautiful after they are done, and handled very well. We love this place. Everyone there is so helpful and courteous. Thanks for bringing the bling and joy into our life.
Dhiren Adhikari
I went there to look at the rings with my fiancé. I had the best experience here. Two women helped my fiancé in selecting the rings and helped us stay within our budget. They were very kind! I recommend this place for their kindness. They are also very professional.
Rachel Ritzenthaler
My fiancé got my engagement ring from Jensen and the experience was so amazing we also got our wedding bands from here! The prices are hot and the staff is so comforting and knowledgeable during the whole process. Everyone should get their jewelry from Jensen Jewelers, it’s the best!!
Cheyne Holdren
I picked out an engagement ring with my fiance a few weeks ago from here. The staff was extremely helpful and attentive to both me and my fiance. They catered to all of my needs and made sure our expierience was as stress free as possible. I would most definitely recommend to all my friends.
Lisa Goodman
I Would definitely return and recommend Jensen jewelers.
Michele Dietzman
We have always loved Jensen’s and would never use another jeweler for any repairs or resizing we need to have done. They always go above and beyond and offer the best customer service! They have an incredible inventory and will help you with custom pieces as well. You can feel secure leaving your jewelry with them as they have an on site jeweler and everything is done right there. We highly recommend Jensen’s.
Tracy Shassberger
I love Jensen Jewelers. They are very friendly and very helpful. They have a beautiful and clean store. I am so happy. I love love my ring. Its perfect.
John Ludwig
Excellent customer service and convenience, beautiful jewelry, packaging and gift wrapping!
Tom O'Callaghan
The experience was fantastic. Dave Jensen and his team did an amazing job helping me to find the perfect engagement ring. They were all very knowledgeable and willing to help. I would recommend anyone looking to buy a ring to start at Jensen's!
Kelly Nordmann
We had gone to multiple jewelry stores in 3 different cities and when we stopped at Jensen Jewelers we knew right away this was where we wanted to purchase our wedding rings. All the employees are super friendly, very helpful & extremely patient. The other jewelry stores I felt like I was just another person walking in the door and just trying to sell me anything they could. At Jensen they make you feel like you are their only customer no matter how many other customers are in the store with you & will do anything they can to make sure you are 110% satisfied. My husband purchased my engagement ring from Jensen as well and is absolutely beautiful!! I also bought some gorgeous earrings from here to wear on my wedding day. Thank You Jensen Staff!!
Terry Kramer
Came from Wayland and definitely glad I did! Thank you guys for caring for your customers!
bjfeen
I have been married almost 30 years and I treasure the ring my husband gave to me. I never take it off, so the gold was getting thin and in need of a lot of repairs. I brought it to Jensen Jewelers and I can't believe what a beautiful job they did. They were very upfront with my options and cost to repair it. They were very willing to work with me so I could afford it. When the jeweler realized just how much work needed to be done, they called me to see if I would be okay with waiting a little longer so it would be done right. When I picked it up, they kept their word on the cost of the repairs and my ring looks like it did the day my husband proposed to me. It is absolutely gorgeous! I'm not one to post, but I would highly recommend bringing your business to them if you need jewelry repairs. Thank you Jensen Jewelers!
Holly Bockheim
My aunts best friend passed away and gave her a ring right before passing , my aunt then lost it while moving. And I haven’t seen her smile since so I decided to go looking for a ring that resemble the one her friend gave her. I’ve been to five different jewelers and on my way home I passed by Jensen‘s. I live in town and pass by all the time that I must have forgot that they were there. Not even five minutes of walking into the store I find a ring that looks like it could possibly be the exact same one my aunt had been gifted. It just looked a bit cleaner LOL. I’ve haven’t seen my aunt so happy in a long time.
Not only does Jensen have beautiful jewelry but they also can provide you with a beautiful experience with another person ❤️ Thank you Jensen!!! You guys just earned a FOR LIFE CUSTOMER
Kelsey Prosch-Jensen
My fiancé proposed with a family diamond with the intention of us putting it into a new setting together. After looking into a couple places to help, we are so glad we went to Jensen’s. They listened to our needs, likes and dislikes and helped us pick out a modern setting while still drawing attention to the special family diamond.
Mark Venema
We bought our wedding rings at Jensens over 10 years ago. We have enjoyed regular free cleanings and have found their service to be far beyond our expectations well after the purchase! They have also repaired other jewelry items for us too (often for free or little charge) You guys are awesome!
Natalie Topalian
Jensen has always delivered an incredible experience - from my fiancé purchasing my engagement ring, to getting my wedding band, every cleaning, and soldering. They truly go above and beyond and I love recommending them to my friends!!
Bethany Lee Dunning
I always love the quick turn around on my ring maintenance. The staff is very friendly and always helpful with whatever my needs may be.
Rachel Terpstra
Recommend! I went in to find something for my girlfriend of two years. Staff was super friendly and outgoing. They helped me pick out the perfect necklace and ring for her. She absolutely LOVED it. Great quality & service, definitely going back in the future.
Benjamin Ellis
While picking out an engagement ring, the staff was very helpful in helping me find some possible rings based on the looks I wanted. They explained the process really well about picking the Diamond and how long it would take to put the ring together. In the end I got a really beautiful ring from them.
Ann LaCroix
Great experience! Worked with Mark on selling some old jewelry and then purchased a diamond earring to replace one that I lost. Also, had a ring resized and another treated with rhodium plating instead of replacing the gold with white gold. It looks beautiful. Great service and the pricing was much better that my local jewelers in Grand Haven area.
Janet Villar
I love Jensen Jewelers! They have a great selection of many kinds of jewelry, and they have very competitive pricing. The best part is the friendly atmosphere and quick turnaround on orders. I would highly recommend them!
Cate Wiler
I am so happy with the work that Jensen Jeweler's provided by sizing my wedding ring. They completed the work in less that 24 hours! They checked the prongs, cleaned and polished the ring. It is dazzling and fits perfectly! Thank you for the great service.
Janel Joppie
I highly suggest going to Jensen. They have been my jeweler for 26 years. I bought my wedding set,
Anniversary set and necklaces and earrings. They are always so kind and never pushy. I love supporting local business as well.
S Sova
I had a wonderful experience, I would recommend them to everyone they're amazing people with great prices!!
Nick Klaasen
I wanted to purchase an engagement about a month ago and I was referred to Jensen Jewelers by a few people. I can say that it was definitely the best choice to go with them. The moment I walked in the door, I was greeted by all the workers and Dan Jensen. They took the time to look at pictures of rings that I had and to explain all of the important things to look for when purchasing a Diamond. I was able to ask any questions I had and they didn't push me to buy anything when I was there. They were kind, helpful and very informative. I had such a wonderful experience buying an engagement ring there. I recommend going to Jensen Jewelers over any other Jeweler.
jazmine
I saw all the 5 star reviews so i decided to drive on up to Hudsonville to see what everyone is raving about, especially since i have a few rings that need to be resized since losing a nice amount of weight. All the staff members are super knowledgeable and friendly. I also enjoyed looking at the estate jewlery after we were done talking prices for my rings. I ended up walking out with a beautiful ring that I definitely didn't plan on buying. will be back soon !!
Noah PreFontaine
Cannot say enough good things about my experience with Jensen Jewelers! I came into the store not planning on making a purchase right away, but I ended up buying a ring that same visit. Don't get me wrong, the sales people were not pushy in the slightest. I purchased a beautiful ring the same day because the people at Jensen are so helpful, patient, and listen to exactly what you want. They were very detailed in customizing the ring to my needs, and when I picked it up I was blown away with how perfect it was. I've never felt so at ease, welcomed, and taken care of at a jeweler like I was at Jensen. I will be back and I will be recommending them to everyone I know. Thanks so much Jensen!
Ashley VanGessel
We found Jensen Jewelers online because they were having a great sale. We stopped in and were immediately greeted with a friendly and knowledgeable staff member, Julie. She made our experience great from our first visit through the end of the buying process. She helped create a unique ring that gets complimented on a daily basis. We never felt pressured and felt we were given adequate time to make such a big choice. We loved working with Jensen, recommend it to others without hesitation, and plan to work with them again in the future! Thanks to Jensen for making our shopping experience memorable!
Mary Hunderman
Everyone was helpful and friendly. My rings looked like I just got engaged 31 years earlier!! We were referred by Sharon Vandenberg. Even tho we live 40 minutes away it was very worth it. Thanks so much.
Bob & Khristy Hansen
I had my ring built at Jensen’s many years ago from my first wedding ring and anniversary band. They combined the stones in a great arrangement that to this day I still love. Jensens also keeps it sparkling with their service of polish.
Peggy DeVree
Always helpful and patient while you're deciding!
Lisa O'Callaghan
Our son Tom purchased his engagement ring at Jensen Jewelers! Wow what a great experience! The salesperson was super professional, knowledgeable and helped him pick the perfect ring in his price range! I would recommend everyone to check out Jensen Jewelers in Hudsonville first!!
Pam Adler
Had my rings repaired and Jensen’s did an awesome job. Mardel kept me informed throughout the process and also helped me choose a new diamond for my wedding ring! Their service is impeccable and the quality of their work is outstanding! I highly recommend them to service all your jewelry needs!
Kim Schreur
I recently had my engagement diamond reset into a new band. I was very pleased with the customer service given. I felt that I was listened to and they helped me to find just the right setting; while being respectful of my budget. I have always been happy with selection and service at Jensen's.
aiden borst
I was really struggling to find the right ring for my girlfriend until I went to Jensen Jewelers. They were very kind and helpful and had all the knowledge needed to get me the right ring for my girl. She absolutely loves it and it just wouldn’t have been the same if I’d have gone anywhere else. Thanks Jensen Jewelers!
Ethan Schutter
Absolute AMAZING! My girlfriend did not expect me to get something this nice, it was also such a great experience. The people there knew what they were talking about with great recommendations and customer service. For my future gifts, there is no way i’m going anywhere else. definitely going back, hands down one of the best jewelers around.
Tom Goris
Mardell at Jensen’s made our wedding ring buying a breeze! She offered great insight and knowledge, and opinions, into the ring styles and qualities to me, who knows nothing about jewelry. When we weren’t finding the right engagement ring, she took my (very specific) ideas and desires, and had a custom ring put together that exceeded our expectations! I really appreciated how responsive she was both in person and online throughout the whole process. The computer renderings really helped visualize things, and the prices were great too!
Aera DV
Friendly, professional, great at communicating, and helpful!
My husband bought my wedding ring from here and was also able to customize its design. The staff was great in explaining the different options, services and types of diamonds to make sure I got a beautiful and lovely ring.
Whenever I go in to have it cleaned, they give me their full attention and do a thorough job inspecting and cleaning it.
I'd highly recommend!
Abbi Garrison
We had a great experience purchasing both an engagement ring and our wedding bands here. We are very thankful for the help and professionalism we received buying our rings.
Bill Mccabe
Recently had my wife’s diamond ring (that was purchased at Jensen several years ago) cleaned and my wife could not have been happier with the results. I wholeheartedly and enthusiastically recommend Jensen Jewelers.
Mary Brander
Five stars to Jensen jewelry. The staff was warm and welcoming. They were so gracious to clean and repair my rings. I look forward to finding the perfect estate jewelry ring. High five to Jensen jewelry for personal service.
Sydney Huizenga
Our service at Jensens has always been fantastic! They helped bring my custom wedding band idea to life by providing personable service, great communication and amazing selections. They are definitely my #1 jeweler recommendation in the West MI area!
brian harder
Outstanding and warm hands on service. Gave us time to discuss/review options between my wife and I. A no pressure environment. We have shopped other jewelers but, always return to Jensen.
Thomas Starks
I worked with Taralynn from Jensen Jewelers, and she made the experience so fun and exciting. Just by showing her a few pictures, she was able to assist in creating the perfect engagement ring. I wouldn't go anywhere else in the greater Grand Rapids area. Jensen is top of the line!
Adam Kimball
Jensen Jewelers does fantastic work! The selection of products and services is very nice, but what stood out even more was the customer service. I went in to get a ring for my girlfriend with very minimal knowledge about sizes or styles or stones or anything. Luckily, the salesperson was knowledgeable, helpful, and kind. I would definitely recommend Jensen to anybody in the market for quality jewelry!!
Dorene Culp
I needed two rings repaired, one of which also needed the diamond replaced. Mardell (I hope I spelled her name correctly) was very kind and helpful. She gave me plenty of options for new diamonds that would fit the original setting. She went over the different qualities of each one, and she didn't make any assumptions about what I would like or what I might be able to afford. About a week later, when I went to pick up my rings, they were beyond what I expected!!! Beautifully done, and so shiny!!! It was as if they were brand new! I will treasure these special rings for years to come!!!
Ashlin Edema
Jensen Jewelers is amazing! They helped my fiance pick out a beautiful ring. Their staff is very nice and helpful. I brought my ring in on a Tuesday night around 5:30 pm to get resized and I got a call the next day on Wednesday at 7:00 pm letting me know it was ready and I could pick it. I would highly recommend this store to anyone! Thank you so much Jensen Jewelers. 😄
Shanice Duckett
Came for a promise ring left with an engagement ring! The staff was amazing and very attentive to my wants and needs my fiancé and I were both very pleased with the customer service!! We will definitely be returning for our next set of jewelry I haven’t stopped smiling yet I just love my ring !!
Elizabeth Decot
The staff is always friendly, polite, and personal. They always have the most beautiful rings. I highly recommend Jensen Jewelers for both their staff and their jewelry selection.
Stacey Lake
Jensen Jewelers is hand down the best in the business. The staff is friendly and accommodating. My Fiancé raves about the experience he had with them picking out my ring, and we've recently gone back to look for wedding bands. I love my ring and wouldn't go anywhere else.
Dicia Horner
My now husband and I had an absolutely terrific experience at Jensen Jeweler's!! My ring is absolutely stunning and we found he loved as well! Jensen was great in so many ways. We loved the welcoming package we first received when we got engaged--there were a lot of helpful coupons in there! Aside from that, Jensen did a great job and was extremely timely when cleaning and soldering my ring. We couldn't be happier with our experience here!
Kelsey Favier
Mine and my fiance's experience with Jensen's was AMAZING (especially working with Taralynn)!! They worked so diligently yet patiently with us over the past few months to custom make my engagement ring from my great grandmother's ring, and we definitely look forward to purchasing our wedding bands from them too!
Mary Dewitte
Jensen Jewlers fixed a sentimental piece of jewelry for me. The were very friendly and timely. The piece was inexpensive UT they treated like it was a precious gem.
K wolf
We went to purchase a new ring! I could not be happier with our experience! We walked through the door and had two people asking us questions within seconds! Amazing customer service and we are more than thrilled with our new ring. We will definitely return to Jensens for all our future jewelry needs!
Ellie Briggs (Briggis)
My first time buying jewelry and I’m glad I went here! I was so overwhelmed but the sales associates were so kind and helpful. They also gift wrapped my item so it made a beautiful Valentines gift! I will definitely be back.
Andrew Hendrickson
Jensen Jewelers is my goto place for beautiful and memorable jewelry for my wife. Great people and incredible jewelry.
Thanks Andrew H
David Sterns
I was Greeted with Smiles and Excellent customer Service. Made me feel as if my business was very much wanted No hesitation on the 5 Star review, I highly recommend Jensen Jewelers for your Jewelry needs. Very Professional 5 Stars
Jackey VanDyke
You ever see an ad for a place so much you get to the point where you think it’s a sign?
I’ve been getting Jensen ads since mid January 2021 and finally decided to go into their location and see what I could find because coming up in the next few weeks my aunt was coming from New Jersey to celebrate her “dirty thirty” and I wanted to get her a little something to remember her trip!
Once I walked in Jensens not only was I greeted with such HOSPITALITY but they helped me pick out a perfect ring for my aunt within my price range as a 16 year old!
This is definitely your sign to follow those ads 😂Thanks guys!
Jesse “Jnic” Nichols
They were amazing to me. First time I have gone to a jewelers and instead of feeling pushed I felt taken care of. Also, they were great to me pricing wise and I was able to find something beautiful and real for not a whole bank's worth. Great experience and shout out to Grace who helped me while I was there! Jeweler 5/5
Lauren Chase
I went in to get my wedding ring soldered together.
I am super happy with the work that they did! My ring is perfectly combined and it took less than 24 hours before it was done.
Mark Davis
My experience with Jensen Jewelers has been nothing but positive! The team is so friendly and while shopping around I found that I got SO much for my money here. I’ll never shop anywhere else for my jewelry needs. Totally thrilled!!!!
Benjamin DeKryger
I don’t know the first thing about picking out fine jewelry, so I was in a rough spot when picking out my engagement ring. Fortunately, Jensen Jewelers was well prepared to help me out. The staff was friendly and very experienced. It was a great relief knowing that I paid the best price for the best diamond. I highly recommend Jensen Jewelers.
Penny Pratt
Beautiful atmosphere. Helpful, cheerful employees. Went above and beyond to try to accommodate.
Dawn B
Very nice place nice people working there. I brought in a big box of silver plated stuff. I didn't realize it was silver plated. They were really nice the guy helping me even helped carry my box back out. Thank you so much for being so nice and going the extra steps.
Megan Brutsche
I am IN LOVE with my engagement ring from Jensen Jewelers. I walked in to get it resized, & I was greeted immediately and with a smile. I am from out of town, so they pulled some strings and managed to resize my ring less than 2 hours! Nothing, but great things to say about Jensen Jewelers!
Jacob Adams
First let me start off by saying that I live in Lansing Michigan. I heard about Jensens through a coworker who had worked there before! She told me that if I ever happen to get engaged to come here for the ring!
Never did I think I would’ve gotten engaged so soon but I always kept Jensens in the back of my mind because of this coworkers recommendation. After emailing back and forth with a sales associate I was able to come pick of my fiancé’s dream engagement ring! Happy wife happy life they say!
Kenda Klotz
I just recently discovered a hidden gem- Jensen Jewelers! The customer service was phenomenal- thanks Grace! The quality, choice and timeliness of receiving my jewelry exceeded my expectations!
Helga Roelofs
Before my husband passed away, he gave me a 10-year anniversary ring and my mom passed away this spring leaving her Mother’s ring. Jensen Jewelers took my vision and made it a reality! They took the Mother’s ring stones which were my daughters birthstones and added a few more and made a band for the anniversary ring. Now I have a beautiful ring that reminds me of two people I miss and love!
Lauren Schaap
My husband loved working with Jensen on my engagement ring. They were knowledgeable and friendly and were able to help him create something perfect for me!
I have since been in to have it cleaned and they have been wonderful to work with them as well. Always making my ring look brand new!
Macey Merwin
I had a great experience at Jensen jewelers in Hudsonville! The staff was very attentive & was able to help find exactly what I wanted very fast! Excellent service & options! I’ll definitely be coming back & suggest others to go!
Heather Hines
We had a great engagement ring shopping experience, all adjustments like sizing and such were done in a timely manner and wonderful work. All things were done in shop your ring doesn't have to be shipped off somewhere to be worked on. We also received a bridal bag which has coupons and ideas to help with wedding planning. I would recommend Jensen's Jewelers to everyone!
Paul Vermylen III
I inherited some jewelry, and brought it in to have the stones identified. They have a GIA trained Graduate Gemologist there named Geoff who not only gave excellent service, but was able to tell me exactly what I had and really interesting information about the gemstones. Hudsonville is lucky to have Jensen, and Jensen is lucky to have Geoff. Thanks Geoff!!! I will definitely be back!!!
Alex Bolthouse
Amazing experience! Prices are very fair, selection is incredible and the sales lady was so helpful by helping me pick out the perfect ring for my bride. The owner, Dan was helpful too and helped assure me in my choices. His knowledge of jewelry is so expansive... My experience couldn't have been better. It was easy, and I felt so comfortable. Most importantly, I didn't feel pressured to buy anything like most jewelry stores.
Evan Matthews
Absolutely wonderful service!! The people who work there are so helpful and kind. Not to mention I got an amazing deal on a beautiful ring. I even noticed a small problem with the ring after staring at it and they fixed it with no charge!! Would highly recommend these jewelers.
Hugh Michael
The staff was very helpful and they had exactly what my daughter wanted for Christmas! Thanks!
Maggie Capisciolto
My husband has bought four rings from Jensen Jewelers and we will never go anywhere else! Every time we step foot in the door we a greeted with smiles and the best customer service! Jensen has the best selection of jewelry and I always receive SO many compliments of my rings!
Sylena Jade
After inheriting my great great grandmother‘s ring I decided to get it cleaned and resized to fit me so I could wear it and remember her every day. I talked to my mother about where to go and she told me she swears by Jensen Jewelers, at first I was hesitant because I’ve never heard of this place but decided to give it a go! I mean that is my mom after all! Once I walked in I knew this was the place to be !!! the staff was beyond friendly and helpful and had my ring ready for me within a matter of DAYS 1000% will go back for any jewelry needs I have!
Tammy Barense
My new ring is beautiful. I've been debating for years how to upgrade my engagement diamond. I had some ideas. The staff added options and offered suggestions with no pressure. They even ordered the matching wedding band for me to "see" before deciding. Of course, it was beautiful, too. I'm beyond thrilled.
Gayle Eward
The jewelry choices were great and the staff was exemplary. The person working with us was always available but gave us our space as well. My daughter chose a pair of earrings for her Christmas present and lit up like the Christmas tree when walking out of the store with her gift.
Melodie Kepto
Great customer service and great diamond! All around I highly recommend working with Jensen jewelers as they were so patient and knowledgeable in helping my fiancé find the perfect ring for me! I also have large knuckles (apparently) and small fingers so, they have been great at helping with the re-sizing process!! Definitely go to them! :)
Gina Boldt
My Husband and I bought our wedding rings as well as my engagement ring from Jensens. They provided excellent service and helped us pick out the perfect rings! We will continue to buy beautiful jewelry from their company for years to come!
Allison Bruursema
We choose to shop at Jensen because we knew they were real people who understood how big of a purchase buying a ring is/was. We were so impressed with how Bonnie instantly asked us about our “dream ring” and then instantly had 4 or 5 rings styles in mind. She made shopping for something so important and special so easy. We went into ring shopping nervous of being caught into a sales pitch and that was the complete opposite experience we had at Jensen’s. Their follow up emails and communication were amazing and not too pushy. We would highly recommend Jensen’s for their service, quality, and kindness.
Brianna Bosch
We’ve loved all of our experiences at Jensen Jewelers! Mardell has been great to work with and super helpful with finding jewelry that we love within our budget.
Marissa Banks
My fiance and I had visited several jewelry stores looking at engagement rings before we went to Jensen Jewelers and at the other stores we felt like we weren't getting the level of service we deserved when picking out one of the most important pieces of jewelry in your life. When we walked into Jensen we could tell almost instantly that this place was different. Our consultant Tara was AMAZING, with her help I was able to get the custom ring of my dreams. The entire staff is wonderful and so helpful at making sure you are taken care of. I would highly recommend Jensen Jewelers to anyone looking for great old-fashioned service and stunning jewelry design. We are so looking forward to going back and picking out our wedding bands, and we definitely will not be shopping at other jewelry stores in the future.
Z S
The crew at Jensen was extremely helpful and friendly. I stopped in to look at engagement rings. They took the time to explain diamonds, and gold quality to me. After looking at some examples they didn’t have any settings that were what my finance had hinted at, so they let me look through the catalog. They orderd the 2 I picked and had them there in days. After choosing, they had my diamond set and ready in 2 days. They have been very fast at everything, resizing the ring took less then 24 hrs after my fiancé has it fit. I highly recommend Jensen they had amazing service, great pricing, and a fast turn around on sizing.
Kylie Page
My Fiance and I looked at several different jewelry stores and were not pleased with the quality and pricing of the diamonds. Jensen Jewelers was very helpful, understanding, and friendly. Their quality of diamonds and customer service surpasses all other jewelry stores. We felt comfortable in the store and knew we were making the right decision when choosing Jensen as our Jeweler. We highly recommend them for your next jewelry purchase!
Betsy Fernandez
Jensen Jewelers is the only place that I will buy my fine jewelry! They are kind, personable, and never pushy. You will find the same faces year after year, and never will you have to send off your jewelry for work that takes weeks. They have always had my repairs or services done in less time than expected. Please stop in here after a visit to a chain jeweler. You will have much better service, and get a significantly better product than you think you can afford!!
Jason Jamieson
I purchased my wife's engagement ring here and they were able to work with me and find the perfect diamond/color. She loves her ring and we decided to pick up our wedding rings there as well, and it was an equally perfect experience. Highly recommended to anyone and everyone.
Joel King
This is coming from a man that knows nothing about diamonds or rings. I also dislike salesmen that want to pressure you into the ring that brings them the highest commission. What I found was the perfect customer service and the perfect ring. I showed them a picture of the ring that my now fiance liked, and they found several rings that were close from their suppliers. They even ordered my ring at no cost to me just to look at it. They helped me out when my fiance wanted to stop and look at rings. I called ahead and they played along like I had never been there before. She never found out until I told her later. My fiance is extremely picky about the places she shops. She had been shopping with her cousin and could not stand any of the pushy salesmen at the other big chain stores, but here she felt no pressure what-so-ever and felt that the sales people at Jensen's were more interested in what she wanted and not about their payday. If we need any other rings this will be our first and only stop. Oh yeah, SHE SAID YES!! Thank You so much!
Nathan Gay
I purchased a Cuban link chain a few months back and I went back in to get it resized. After the chain was resized it appeared they cleaned and shined up the necklace as it looks way better than it did. There was great customer service provided and it made me feel welcome when trying to find the perfect piece of fine jewelry. 10/10. Will return to purchase my next piece!
Mike Wilcox
Grace was an amazing person to work with and I feel like she really went the extra mile to find a specific wedding band that I was looking for. She ordered a couple into the store for me to look at and I definitely took home a winner. I look forward to working with Grace and Jensen Jewelers in the future.
Thanks again Grace!
Cheers,
Mike
Christina VanderVelde
My daughter had been saving money to buy a birthstone ring and they were so sweet to her and helped her find just the right one at just the right price. When we came in for pick up they remembered her and treated so special. We’ve been coming here for over 15 years because it’s where we purchased our wedding jewelry and it warms my heart to see my daughter become a customer as well.
Lanae Mass
Amazing experience at Jensen Jewelers! Picking out the perfect pair of earrings can be hard but here it was easy! Friendly staff, GREAT prices, and amazing quality!! I've had my earrings for months now and they still look good as new! Would highly recommend!!!
Jermaine Jamison-Boston
Working with Jensen Jewelers was an amazing experience, I directly work with Bonnie and she was extremely helpful and great to work with, along with all the other staff at Jensen Jewelers. They offered a impressive selection and an even better payment plan so thankful I went with Jensen Jewelers. My fiancé absolutely loves her engagement ring :-) any guy looking for places to shop for engagement rings I highly suggest checking out Jensen jewelers.
Cade Young
All the employees are extremely helpful and kind. I won’t buy jewelry from any other place. If you know nothing about jewelry, they will get you up to speed and find you exactly what you are looking for. They also have awesome deals and quick turn around a on resizing and jewelry fixes!
Alexandra Mazure
The customer service is fantastic! I came in to get my ring resized and they got it back to me in a very quick and timely manor! The staff is courteous and polite and they make sure you leave a happy customer. Highly recommend!
Stan Drenth
This was a total surprise...my husband of 44 years bought me my third wedding ring...this one with diamonds. Very friendly people. They help adjust the ring and keep it from twirling around my finger. Beautiful workmanship and so close to home.
Amanda Reichard
My husband bought my wedding ring here and I am SO in love with it. I couldn’t have picked a more perfect ring for myself! He looked for quite a while and couldn’t find “THE ring” until he went to Jensen’s. We are from Illinois, so he went to a lot of stores before hearing about Jensen’s. He raved about how good of a deal he got on the ring, how unique their selection was, how helpful all of the staff were, and how easy it was to shop there. I always refer people to this place when they mention that they are ring shopping - they might as well just look at Jensen’s first instead of wasting their time at the other stores!
Lanae Mass
I decided to pick Jensen Jewelers to find my engagement ring and I've never been so pleased with a jewelers customer services, or prices! Amazing selection on all fine jewelry as well as very friendly staff. Highly recommend shopping here for an engagement ring! Such gorgeous options :)
Gavin Maas
Being from hudsonville I thought it’s only right to come here when I finally decided to get the guts to ask Paige to marry me. Thank god I did. Being it’s a global pandemic my job has had very sparse job opportunities for me which in turns makes my budget a little “less” to work with. After explaining my situation to one of the sales associates she instantly had 15 engagement rings lined up within my price range! Seeing I still had options even though I’m limited on money really meant a lot to me! Jensens you earned a life long customer for sure!
Jacob Dykstra
Loved my experience at Jensen Jewelers. I was able to get a lot more for my money here than at any other store I went to for an engagement ring. I found that they had much more price flexibility on diamonds and bands. They were very helpful with all my questions and I ended up getting a great deal on a ring that my fiance loves.
Shelly Kunzi
Jensen Jewelers keeps us coming back for their great amazing selections and excellent customer service. We have used them for repairs, upgrading my diamond, customizing my engagement band and basically all of jewelry
wants and needs! Thanks Dan and staff for providing a gem of a jewelry store!
Katie Lewis
I went to Jensen Jewelers because I had a diamond on my wedding band that was loose. My ring was not purchased there, but they were still happy to help! For a very small fee they were able to fix the loose diamond and they even polished my ring. The whole process took less than 15 minutes, and they also replaced the battery in my watch while I waited. They were very kind and helpful! I will definitely go back and recommend them to others! Thanks Jensen Jewelers!
Ashley VanHalen
I first wanna say thank you to the Jensen family for making my mom‘s birthday one she will never forget.
Like everyone I’m sure, Due to the pandemic my mother hasn’t been able to celebrate her birthday with her family in two years but this year was the year everyone was going to finally get back together and I wanted to make it special for my mom so I decided to pick her up a ring from Jensen‘s and let’s just say she hasn’t taken it off sense. Her birthday was back in March guys!
Judith Stroh
Wonderful job resetting my wedding ring. Very friendly and wonderful to work with.
Ryan Cunningham
Incredible customer service. They listened to what I was looking for and put together the perfect ring. On top of that, they knew I was leaving town that weekend so they had the diamond set in 12-hours so I didn’t need it shipped.
Not only did she say yes, she couldn’t stop looking at the ring for the rest of the weekend :)
Laura Kooima
Jensen Jewelers are the BEST! Beautiful jewelry that is different than other Jewelers. Knowledgeable, friendly, helpful staff. Prices are reasonable for the beautiful pieces. They have lots to chose from in necklaces, earrings, etc in every price range. The only place I buy jewelry.
Jason Ives
Jensen Jewelers was the best place I went to look for an engagement ring. They were so friendly and never pressured me. They helped me pick out the perfect ring. I would 100% recommend these guys to someone else
Kelly Dixon
So impressed with this jewelry store! Mardell was so helpful and professional and her vision was outstanding. She designed exactly what I wanted and was able to integrate my current diamonds into the new ring beautifully. Excellent service, amazing results. Thank you, Jensen!
Erin Noha
My experience with looking at engagement rings was slim to none before I walked into Jensen Jewelers in Hudsonville, but they didn't make me feel inexperienced or stressed! I was able to find a style I loved with an attendant that was understanding, honest, friendly, helpful, and not pushy at all!
Overall, it was a great experience and I'm so glad that we picked this place to get my beautiful ring! If you value local businesses with good customer service and quality jewelry, this is the place to go!
John Sultini
I wondered into Jensen Jewelers one Friday afternoon with the goal of pi king out the perfect engagement ring. I had exchanged emails with Bonnie prior to my visit. Boy, I was so happy that I had Bonnie help, because frankly, I had no clue what direction to go. I never felt rushed, or pressured to buy anything and it was an overall great experience. My fiance loved the ring and we stop in to see Bonnie whenever we are in town. I highly recommend Jensen Jewelers.
-John
Sarah Tenckinck
Jensen has provided an awesome experience for us! You can tell they actually care about what kind of jewelry you're interested in without pressuring you to try others, provide honest opinions and are more than willing to remain in your budget. Would highly recommend the family-feel that Jensen offers!
Mason Witte
Unlike other jewelry stores I have been to, Jensen Jewelers employees help you with gratitude and are not pushy at all. You won't feel intimidated here, and the service is great! I had a wonderful person help me create an engagement ring. At first I thought the process of making a ring would be daunting, but it wasn't difficult at all here. After emailing a few pictures of what I wanted the ring to look like, Jensen Jewelers was on it right away. They sent me CAD designs of what the ring would look like and all it's dimensions. They also created a plastic version of the ring for me to look at in person before officially settling on the design. During this process, I made suggestions of how I wanted the ring to look, and they made sure those adjustments happened. It's clear that Jensen wants you to have the perfect jewelry for that special person. I HIGHLY recommend Jensen Jewelers!
Alexys Knight
I went engagement ring shopping with my mom all around Grand Rapids. Jensen Jewelers had the most friendly staff and they didn't pressure me at all. Tara was great! She wrote my wish list down, making it super easy for my fiancé to pick out the perfect ring for me. We recently went back to pick out our bands and they gave us such a good price even though my band was customized!
Kristen DeHaan
My fiance and I loved working with Jensen Jewelers! We worked with Christy, and she made the experience fun and easy. You can tell that the staff at Jensen Jewelers cares about you and we felt very invested in during the process. They are patient in answering questions, and finding rings to meet any budget. The atmosphere is very positive!
Lynn Glaser
My husband surprised me by bringing me in to Jensen Jewelers to shop. What one of their young ladies found for me was the most beautiful bracelet with the deepest color purple tanzanite stones I have ever seen plus it had lots of diamonds too. She said she found it in their estate jewelry. The customer service she provided was worth every star!!
Sherry Jensen
My husband purchased a gorgeous, princess cut diamond ring from Jensen Jewelers years ago. Recently, we up-graded the diamond, and they did an excellent job with the remount. They are professional, and easy to work with.
Melissa Welsh
My experience at Jensen was nothing short of exceptional. Everyone we worked with was so kind and taught me so much about diamonds and settings, more than I would have ever thought I'd know! They showed us a ton of different styles, and they had a lot of unique settings, which I was drawn to. The setting I ended up picking, reminded me of my antique style, while also still being modern and unlike anything I had ever seen before. I was so thrilled that Jensen had something to reflect my personal style. They spent so much time explaining all of the important traits of diamonds, and even showed us some diamonds to differentiate the quality. I have recommended Jensen to a ton of friends since our experience there. I am so grateful to have this beautiful ring from Jensen and wouldn't trade it for anything!
Kalah Swanson
Tara was extremely helpful and approachable from the first day we walked in. She walked us through all the different variations of diamonds, styles, and other details. She made our wedding ring shopping experience so easy and fun. My fiancé picked out one of the rings I fell in love with at Jensen's and I could not be happier! If you're looking for rings or any other excellent quality jewelry for a wonderful price, please check out Jensen Jewelers. We can't thank them enough for everything.
Harvey Becker
We have started using Jensen’s due to “our” jeweler leaving another business and working at Jensen’s. We have used Jensen’s to inspect, adjust and clean our existing jewelry. And, while in the store found some of their estate jewelry my wife fell in love. Jensen’s offered us a fair price and added an extra safety catch onto the bracelet for our security. We have had an appraisal done for our insurance carrier’s requirements and it was done quickly. Jensen’s people are prompt, courteous, knowledgeable and helpful. Never did we feel pressured and always felt like we are valued customers. We highly recommend them for all your jewelry needs.
Diane Van Zoest
Every time I go in someone is immediately available and so cheerful. Never have I felt pushed to buy anything snd any adjustments made to my purchase is done in a matter of days, not weeks
JB
I am very delighted at the wonderful and friendly customer service here! Mardell took the time to really listen to what I was looking for in a custom ring and it turned out perfectly! Her attention to detail, as well as listening to the needs of the customer, is sometimes a" rare gem" in this day and age.
Highly recommend Jensen Jewelers!
Hannah Sperry
Jensen Jewelers went above & beyond! Hannah worked with me & she was the best!
Glenn Glaser
I bought my wife a stunning tanzanite and diamond bracelet from the estate jewelry section. She absolutely loves it! The warm friendly environment with EXCELLENT SERVICE prompts me to make Jensen's my jeweler of choice. I would highly recommend you check them out!!
Kathy Daniels
We were given my in laws wedding bands for our wedding. They held an inscription which was important to keep. We wanted to do something to make them ours. We had an inkling of an idea, and Jensen jewelers helped us to solidify that plan.
Our rings were perfect. My mother in law who gave them to us, loves them too!!
Impeccable, above and beyond service!!!
Pia Stoepker
My husband and I bought both our wedding rings as well as my engagement ring at Jensen. The whole experience was amazing. The staff was so helpful through the entire process and made sure that everything turned out perfectly.
Barb Bosman
I worked with Bonnie at Jensen Jewelers to purchase my dream black and white diamond ring. It had to be custom made to get the perfect ring I was looking for. Due to it being custom made we did run into a problem with the ring, but Bonnie went above and beyond to get the problem corrected as smoothly and quickly as she possibly could have. She was very kind, understanding and very professional in handling the entire experience from the moment I first walked in the door. I would highly recommend Bonnie and Jensen Jewelers to anyone!! Thank you Bonnie!!!
Once again I had the privilege of working with Jensen Jewelers to have a wedding band custom made to go with my custom made wedding ring. I worked with Taralynn who went above and beyond to make sure the band was exactly what I wanted!! Due to some confusion, Taralynn used superior customer service to make sure that I was not affected by the confusion!!!
I would highly recommend Jensen Jewelers for any of your jewelry purchases!! Thank you Taralynn for a great experience!!!
Kyle Kuiper
When I was preparing to propose I was in college and didn't have that much money, but I saved what I could hoping to find the perfect ring. I went to 10 other jewelry stores, and none of them even came close to how good Jensen's was to me. The other places kept overshooting my budget and then trying to push me to buy and their selections were all basically the same. Jensen's however had so much more variety. GORGEOUS unique engagement bands for way cheaper than everywhere else. Plus they had diamonds on sale too. My wife cried when I proposed and gets compliments on her ring almost daily. You guys are the absolute best. THANK YOU!
Mary Ellen Bouwkamp
Needed watch batteries and a clock repaired. They were able to give me a referral to a local repair shop for the clock and got my watches working again. Beautiful selection of estate jewelry.
Brenda Veldheer
Great selection of beautiful jewelry. Grace is a sweetheart to work with. Bought many pieces of new and estate jewelry here. Highly recommend.
Devon J
My fiancé and I had such a great experience finding his ring here. He needed a ring with hinges to accommodate his large knuckles, and they knew just what to do with that and found him the perfect ring that fits him great! The sales associates were beyond helpful, always going the extra mile. They would even offer to shine up my ring for me that was from somewhere else every time we came in. They get the job done well and with personal service and a fair price. I communicated with them about engraving my fiancé's ring as a surprise, and they worked with the engraver and made it all happen for a great price and in a really low-effort way. Jensen Jeweler's is awesome! Every time I left the store, I felt impressed. I would definitely recommend them.
jenny Humphrey
This is pretty much the ONLY place to get a wide variety of jewelry in hudsonville that isn’t too overpriced. Staff is very friendly so it isn’t overwhelming if you have no clue what you want. Overall I’m impressed with the quality of the two rings I purchased here, everything that was promised to me was delivered!!
Angela Buck
My husband surprised me for our 18 year anniversary and wanted to upgrade my diamond. They’re selection of pre-owned diamonds is amazing! I found a new setting that I LOVE and a gorgeous diamond. And better yet, they allowed me to trade in my old ring towards the new one. Seriously, the best deals and the nicest ladies. I won’t be going anywhere else!
Krista Strom
One of my newly engaged coworkers recommended Jensen's selection, customer service and quality. I passed this information on to my fiancé who ultimately bought my engagement ring from Jensen's, having nothing but good things to say about the staff, the rings and even the negotiation that took place to make our engagement happen (with my dream ring). We stopped in to get it resized and look at wedding bands shortly after the engagement and staff were friendly, helpful and attentive. We will be back for our wedding bands! Highly recommend.
Lefty XDDD
These guys know their jewelry. They all talk like they know what they are doing, BECAUSE THEY DO! I’ve never had such great customer service at such a nice jeweler. I went in going to buy one thing, went out with two and an eye out for another item. Such a great place and can’t wait to go back for my next pieces.
Chrissy Easdon
Grace and Hannah were just wonderful. They knew just what would look good on me. They made everything easy. Would recommend this store highly. Thanks ladies !
Stacey Manning
Mardell was extremely helpful in the design of my beautiful engagement and wedding rings. My fiancée was pleased with the price, and the turnaround time for a custom built wedding set was amazing.
Jamie Brewer
Wow, I don’t have enough kind words to say about my experience at Jensen Jewelers. Great selection and even better customer service! I couldn’t of possibly had a better experience!
Kenny Schoonbeck
Just so you know, I gave her the ring and she said YES! - I'm a college guy, so I don't know much about jewelry but Jensen Jewelers helped me find the right ring and don't try to push anything on me. I felt like I was being told the truth from the start of the search to the end of it. I would go there again over any big chain in the mall. They also offer phenomenal service with the jewelry that is purchased with services such as free re-sizing and cleanings when needed. They were respectful of my wishes and considered my requests with great care. I would give them 10/5 stars if I could. You will not regret going here first. Absolutely worth the drive.
Keep up the GREAT work Jensen!
Austin Hoff
Jensen's was super easy to work with and had a great staff! Bonnie helped me pick out a beautiful necklace for my girlfriend and she wasn't pushy at all. We had to order the necklace and they made sure it was ready to pick up in time for my girlfriend's birthday. Definitely recommend this place!
Alison Mass
Such a welcoming and warm experience! The staff at Jensen helped educate me and my fiancé as we had never really been jewellery shopping before. They made sure the process was exciting and truly unique without being overwhelming. Their diamond selection was crazy!
Caleb Rozeboom
It was the perfect ring and it made the best weekend ever!! She was so excited and surprised and happy and so was I! Thanks for a great staff who was inviting and got a great ring ordered in no time!
Glen Sironen
I’ve gotten a lot of jewelry from Jensen Jewelers and never been disappointed. The staff is wonderful to work with and are knowledgeable, warm and friendly.
It’s also a locally owned family business... And they will customize most anything you would want.
Mary Jayne Bradt
Because of an injury I had to have my ring resized. They were very helpful. She checked the prongs and let me know they were worn. So they built up the prongs and enlarged the size. Picked it up this morning and it is beautiful. They did a phenomenal job and the work is done locally. It looks brand new after 57 years.
Taylor Boice
Everything about our experience at Jensen was great! From the first time in the store, everyone was extremely helpful and knowledgeable in helping us find the right ring for us. The people at Jensen made ring shopping a breeze and the prices and quality of the jewelry were second to none! I look forward to going back to Jensen for future jewelry purchases.
justin weener
Jensen was very helpful in the search for the perfect engagement and wedding bands. For someone who had no knowledge in jewelry prior to shopping with them, they enabled me a lot of trust in their product. My Fiancé is very pleased with the end results. I would recommend Jensen to just about anyone.
Kim Parlmer
My fiancé got my engagement ring at Jensen's and I couldn't be happier!! He said the customer service was amazing and the prices were excellent. He brought in pictures of what I was looking for and said the ladies helped him nail it down! I've since been in to get the ring appraised and have also been impressed with the friendly atmosphere. Thanks Jensens!!
Leah DeWitte
Jensen's is absolutely wonderful to work with!!!!! My husband and I had an absolutely terrible experience with another jeweler and had been burned quite badly. So we where extremely discouraged and lost walking into Jensen's but after talking to a few people there we knew we where on the right track right away. Every time we dealt with anyone at Jensen's they went above and beyond to help my husband and I . Their selection is great and to top it off you have the ability to do custom work with their fabulous designers. The service of a local mom and pop business and options galore of some of the most beautiful pieces out there. There is no question that we will only ever go back to them.
Krista Kenway
AMAZING! The staff are so friendly and helpful! You dont feel like you're being pushed to buy something you can't afford! Amazing prices-- my engagement ring and wedding band are from Jensen! This is the only place we go :)
Taylor Bilkovsky
Such an amazin jewelry store with amazing staff! I came in looking for a certain ring that my grandma use to wear and they found the perfect ring with a diamond almost exactly the same! So happy & satisfied with my experience!
Annie Gilbert
We had great service with Angela! She was very polite & kind, & was not pushy at all! We had a wonderful time picking out wedding bands with her, & we’ll certainly be back!
Joel Horstman
Fantastic Jeweler. When I bought the engagement ring, my girlfriend was not present, she didn't tell me which kind she wanted, we never even looked through rings at all before the day I first walked into this jewelry store with not even a mild understanding of jewelry. I never tried another place before, but growing up in Hudsonville and going to school with a Jensen kid, it seems only right to buy from the local guys whose values you can trust and appreciate.
They didn't disappoint. They were very welcoming, even with the traffic they occasionally have in a smaller store. When I was helped, they gained an understanding of my who I was, who my girlfriend was and helped me pick out a ring that matched her personality and my budget. I never felt pressured to spend as much as Possible. Highly recommend.
Sean Mapes
The sales staff at Jensen Jewelers is the best. I had no idea what I was getting myself into buying an engagement ring, at first it was overwhelming. But everyone at Jensen Jewelers was so helpful and patient. Their goldsmith, Glen, did such an amazing job on the ring. I couldn't be happier.
Joe Rodriguez
Everything was great about our experience at Jensen Jewelers! Christy did a wonderful job of helping me find exactly what I was looking for and never made me feel pressured into buying something that I wasn't ready to buy. Dan does a phenomenal job with his local business and I will recommend his business to all my friends in the future. Thanks!!
Betty Hansen
I LOOOOVE Jensen Jewelers!!!!! They were SO kind in helping me find a few items for myself and my daughter!! They are my favorite jewelers, kind, patient, and really listened to what I was looking for!! Jensen Jewelers, YOU ROCK!! Won’t go anywhere else for my jewelry needs!! Thanks again!! Betty Hansen
Abigail Boyd
Purchased my engagement ring from Jensen Jewelers! Had excellent customer service and very knowledgeable staff to work with. We would highly recommend stopping in and checking out their selection of rings!! We will definitely be back to purchase wedding bands from Jensen's!
Savannah W
Coming here was the best choice we made! We went to a big chain store and left stressed and unhappy. I suggested trying Jensen jewelers and we did not regret it! Much less overwhelming and the costumer service was amazing! I believe her name was Mardell who helped us and I cannot thank her enough! I have followed the page on Facebook and always thought the contests and sales they have are great! We were lucky and came in during a sale so the ring I picked ended up being in our price range. We were able to walk out with my ring that day and I still, over a week later can't stop looking at it! Thank you again for all the help and gift basket! We will definitely be back for his wedding band and be repeat customers!
Justin Wildeboer
I worked with Taralynn at Jensen earlier this year for an engagement ring. When starting the process, I was very skeptical on who to trust as I had never bought a piece of jewelry before. After searching Google, and visiting a couple others I put Jensen on my list of places to consider as they seemed very accommodating. It turned out that was truly the case, and not just sales fluff. After being shown multiple options for various stores, I had decided I wanted a custom made ring. While other stores could have done a custom ring, Jensen was able to turn it around much faster, and it was done before promised! Taralynn also spent a lot of time to help me understand what to look for in a diamond beyond specs on a piece of paper, I took this knowledge while looking at other jewelers and Jensen had by far the best deal on an amazing diamond that I couldn't find elsewhere. Even compared to Blue Nile prices! My fiancee couldn't be happier with everything about the ring and it makes me happy to see her show it off. I never paid much attention to other's engagement rings but now that I've been through this I can see how much better this diamond looks compared to others even considering price! We'll certainly be back for our bands :)
hpsebas
i recently bought some jewelry for my girlfriend and she absolutely loved it !, the material was very good, the prices are fair! they had good service they greeted me at the door, i will be coming back for sure.
Taylor Yonker
Jensen’s does a great job!! I picked out rings I liked and they wrote down the size and rings numbers and when my now fiancé went back, they knew exactly what to show him. They have great customer service and I would recommend them to anyone and everyone!! Best jewelers to work with!! Thank you Dan Jensen for all you do!
Preston Clark
As an avid shopper, I was genuinely impressed with the level of customer service when I went in just for a spontaneous shopping trip. I felt like I was being taken care of and they were looking out for what I wanted and what was in my best interest and price range! 10/10 would recommend!
Jeremy Kamp
Very happy with my experience at Jensen! I bought an engagement ring there not too long ago, and not having ANY experience buying jewelry before they helped make the process very simple and enjoyable. I would highly recommend to anyone I know.
Minae Kroeze
Truly a pleasure to work with. I could not be happier with my engagement ring and would recommend them to everyone! My mom's ring was from Jensens nearly 20 years ago, and I would not have dreamt of getting my ring from anywhere else as they still back my moms ring! They are the best!
Isabelle Adsmond
My fiance picked out a beautiful engagement ring at Jensen Jewelers with the help of the wonderful staff. The gold band and diamonds are stunning! We will definitely be returning soon to find our perfect wedding rings.
Samantha
We have had an amazing experience at Jensen Jewelers! Kellie helped us pick out our custom made engagement ring and it turned out better than I could have imagined. I highly recommend them to all my family/friends!
Will Saldivia
I went here in search of jewelry for my amazing girlfriend, the staff was lovely and so helpful. My girlfriend LOVED the ring I got her and I will be coming back soon to get her something for her birthday!! Great store definitely recommend.
C. J. Petlick
Jensen's friendly, helpful staff worked with us to design and create a custom set of rings. They were great communicators throughout the process, and we are very pleased with the results. Highly recommended!
Allison Danhof
My fiancé had the best experience at Jensen Jewelers with Jenny. She was extremely helpful and was in constant communication in order to find the perfect engagement ring. She answered all of our questions and went above and beyond to make this a great experience. We will for sure be back to buy our wedding bands and refer others! Thanks Jenny and Jensen Jewelers!
Holly Lamb
My wedding band lost a stone. The service was so friendly and easy to work with. My stone was replaced within a week, no questions asked!! I will be referring everyone to Jensen Jewelers
cam brisbin
I bought my wife an engagement ring here for a great price, she loved it. We went back for our wedding bands and they gave us an great discount and were very kind and helpful while we shopped around. Truly recommend it buying your rings here.
Rebecca Smith
My fiancé purchased my engagement ring and band from Jensen Jewelers and all I can say is WOW!!!! They are the most beautiful rings I could have ever imagined! Everyone has been so friendly and helpful. I would highly recommend 😊 …
Ken S
I bought my engagement ring here. Given that I was a broke college kid, they heard me out on budget and didn’t try to up sell me on a ring or a payment plan. They have a wide variety of unique rings. My wife loves hers and has never seen one like it.
There is a prominent slogan for jewelry out there that says “he went to.....” they need to change it to “You should go to Jensen.”
Kylie Haack
I am totally obsessed with my ring! My fiancé went in for help to custom make it. He said they were so helpful and so polite! He went in with just few different pictures and they helped him create my dream ring! He said they were and totally honest with what they thought would be best! He got my ring for an amazing price, his mind was blow for what we got and what he paid for it! I couldn’t be happier with them! I would suggest them to everyone they are the best!
Bryce Kooienga
Everyone there is very friendly and willing to help. They always work with my budget and do not try and push me into anything more expensive. Very professional people. They always have sales as well. Jensen Jewelers will always be getting my business.
Andy Grypma
Jensen Jewelers was Awesome! Sarah was really great to work with. I didn't really know much about diamonds and she helped me learn the process and found the exact ring I was looking for, by the picture i brought in. I highly recommend this place and am very happy with the outcome.
Karen Tackmann
Our experiences with Jensen Jewelers have all been fabulous. We recently lost our family jeweler and wanted to fix and upgrade a wedding ring for our 35th anniversary. We chose Jensen from online reviews and found them to be completely true. We’ve since had a necklace made from our original diamonds and our son purchased an engagement ring. From Mardell’s guidance on the sales floor, to the craftsmanship and design, to the follow through -everything was exemplary. We have and will continue to recommend Jensen Jewelry and Mardell to everyone.
Kerri Rozeboom
I buy jewelry regularly and love finding pieces that catch my eye. Not only do they have beautiful jewelry, but the staff here are excellent and they are always extremely helpful! Can’t say enough about how patient, courteous, and friendly they were!
Trav
Staff is terrific! they helped me with every need possible and didnt make me feel pressured into anything. very respectful people that work here! it is an elegant environment with fine jewelry. Roxanne was the biggest help!
Janet
Excellent service! Great designers. They know what they are doing in the jewelry world. Highly recommend this store. Great value & selection, and provide fast appraisals for valuables.
Logan Bylsma
Jensen could do a better job of maintaining a digital customer profile so the customer can more easily work with any employee throughout the purchase process. For example, I had Jensen order in a custom engagement ring for me, which required some back and forth communication about ring specifications, delivery timing, etc. When I was not able to reach the gal I initially worked with, other employees often had to ask me all the basic questions I had already answered in order to be able to help me. The gal I worked with initially only wrote the notes about my order on a personal note pad, and other employees could not easily reference that when I called or stopped in.
Regardless, Jensen seemed to me much more honest and genuine than the chain jewelers, and that is so important to me as a customer. I would certainly use Jensen for any future jewelry needs.
John Olszewski
Great customer service and AWSOME ring selections!!
bombshell blow dry bar
As a bridal expert it was amazing to see that these guys knew exactly what they were doing when it came to engagement rings! A beautiful selection from white gold to rose gold! Customer service was excellent, and I really appreciated how they approached their sales! Not pushy, very genuine! 10/10!!!
Taylor
After a poor experience at another jeweler, we were blown away by the great help of the staff at Jensen. They were kind, informative, not pushy, and made sure to work within our budget. I’d definitely recommend going to Jensen Jewelers!!
Aaron Verbrugge
Mardell was amazing to work with, no pressure and provided lots of options. Very happy to support Jensen and will absolutely go back for future purchases.
Missy Arnold
Very knowledgeable staff and super friendly and helpful. I special ordered a charm and it came back quicker than expected. Shop local, much better than the corporate box jewelry stores!
Jared Feyer
I came in just to look for a necklace for my girlfriend and Bonnie was so helpful in finding me the perfect necklace at a great value. I was extremely satisfied with both the customer service and value at Jensens. I will definitely be returning in the future for an engagement ring.
Beth Van Norman
Great experience! Went in to sell my husband's coins. Bittersweet for me, but the men I worked with handled everything with care, were kind and honest. Will definitely go back!
Robbie Crump
From beginning to end, everything here was a breeze. They took care of all my needs, and were able to help me find the most beautiful necklace for my anniversary with my girlfriend. I’ll be coming back here for the engagement ring some day for sure!
Jakob Lee
Today we went and picked out wedding bands. The staff at Jensen Jewelers made us feel welcome and went above and beyond to make this work for us even during the quarantine. They were really helpful and I would recommend them to anyone.
Hannah Claire
So I live down the street and I never really thought about going into Jensens before. Just wasn’t really my scene if that makes sense lol.
However for my schools play I was required to dress as a queen and the prob jewelry they have had for yearrrrrs just wasn’t cutting it for me as a queen! So I decided to come into Jensens just to browse!….
Let’s just say I left paying $500 for some of the best jewelry a queen could wear!!!
Spencer Zacharias
Jensen Jewelers is incredible. I cannot say enough about the customer service they provide. Christy, the store manager, is as friendly and helpful as they come. She was prompt, credible, and genuine. My fiancé is thrilled about her engagement ring and equally excited about her wedding band. Thank you Christy and Jensen Jewelers for a wonderful experience!
Kassie Roon
Everyone was SOO helpful when we were shopping for engagement rings. We were super picky and the Jensen's staff went above an beyond to help us find the right rings! They even custom ordered my wedding band! They stand behind their rings and offer free cleanings/polishings to keep our rings looking good! We are grateful for the local small business that puts their customers first!
Erin x
My Fiance bought my engagement ring and it didn't fit.
went in got it re-sized, still, to my dismay, didn't fit. they stuck to their word and helped me get to the right size in a timely matter and for free. everyone there was so nice and willing to help.
I will only recommend Jensen Jewelers
Rachel
Best Jewelry store around. We drive in from Holland for all our jewelry needs. Friendly knowledgeable staff. Quick quality service and priced right!
Tom Lorenz
Nothing but great things to say about my experience at Jensen Jewelers! Sarah was awesome! I told her what I wanted, and she helped me pick out a beautiful engagement ring for my fiancé! Staff is very friendly and knowledgable. Will definitely be going back for wedding bands and future purchases!
patrick foster
Very phenomenal place , greeted with open arms and wide smiles this jewelry store had exactly what I was looking for in no time at all Would recommend anyone that is looking for any sort of present or just trying to make themselves fashionable ! Excellent job Jensen jewelers
Ezra Heethuis
They treated me well and helped me find what I was looking for.
The pricing is honest.
Their staff are very friendly and not pushy.
They have a good selection of estate jewelry too!
shari rupp
Jensen Jewelers came through for me! My brother passed and his wife gave me his South west BoLo tie. The tie fell apart on me. When no one else could find the tie part,they did! They also fix some sliver that was Miss ing. Bless you Jensen's for this! I now can wear a part of my brother with me! I highly recommend them!!
Conner Grant
I bought my wife's engagement ring here and then got our wedding bands here. The staff was really helpful and the pricing was fair. I customized my wife's engagement ring and had no issues finding exactly what I wanted. I was happy that I decided to get the rings here.
Micah Woller
Great service with a super friendly and helpful staff! They have a great selection of jewelry and they helped me pick out the perfect engagement ring that my fiance absolutely loves! Very reasonable prices as well! Definitely happy with my experience here!
Danielle Mapes
Whenever I go in to Jensen, I leave in a better mood. I know it's just a jewelry store, but there's something about it that feels like so much more! The staff is awesome and they always seem to remember my name. I've recommended this shop to multiple friends, who also had positive experiences, too. It's reassuring to buy such important purchases from people I can trust and rely on.
Austin Steenwyk
I went into Jensen Jewelers looking for either a necklace or bracket for my girlfriend's birthday and found one of both that I had to get. One of Jensen's workers Mardell was extremely helpful and patient as I went back and forth before making my decision on a necklace and bracelet. Not only is their customer service great, but so is their very high quality of jewelry for a great price! Only have great things to say about Jensen Jeweler’s of Hudsonville.
Lynn Kamps
Jensen Jewelers always offers very professional and friendly service! I have had them repair may items over the years and their service is always top notch!
Lauren Spykerman
We love Jensen's! All our family has gone there for engagement rings and we are always very pleased with the service and quality. Highly recommend!
Kevin Young
I have been using Jensen Jewelers for over 20 years. They have a very friendly and helpful staff. I love the fact that they are locally owned and operated too. Shop Local!!!
Angela Anger
I had a fabulous experience working with Kathy Velasquez and Jensen Jewelers to create the ring of my dreams! Kathy really made an effort to understand my specific tastes and wants, and she helped me pick the perfect diamond at a fair price. I look forward to shopping at Jensen in the future!
Merin DeKruyter
The staff at Jensen was so helpful! They made ring shopping an incredible experience. I highly recommend using them for all your jewelry needs. I can't stop staring at my engagement ring :)
Jessica Elenbaas
Love love love my ring from Jensens! They've also fixed a family heirloom necklace for me ❤ I'll never go anywhere else! The staff is super friendly and helpful!
Joshua Stuitje
I can't say enough great words about Jensen Jewelers and the staff there. Julie and Tara really helped me through the whole process (literally the whole process). I strongly urge anybody to go see them before making a huge investment. Whether you know what you want or not they are fantastic always smiling, professional and helpful. They were able to help me get the perfect ring for my fiancé and for that I thank them.
Jodi Briggs
Beautifully designed diamond ring. Exceptional customer service. Appreciate the sparkle and deep cleaning with detail to my ring!
Topher DeKleine
Mardell was incredibly helpful, got us exactly what we wanted for an engagement rings. The amount of times I've heard "It's perfect" is beyond count. Great staff, great atmosphere, great options, great prices.
Alycia Kuiper
My husband got my ring here, and I absolutely love it! Jensen Jewelers offers a free re-rhodium process once a year, and when I get that done, my ring looks practically brand new
Sienna Biscocho
Great experience!! I asked for a resized and Diamond replacement and I got my rings back the next day!
Shannon Young
They did a great job repairing my ring. Great customer service. The price I was quoted was the price I paid for the repair. My ring looks beautiful!
Kyle Gross
came in today to see if they could repair my g shock watch band, unfortunately they didnt have what i was looking for, but the staff was very helpful, and even ordered the part for me. cant wait to get this thing fixed up and ready to wear again!
Nicole Carlson
My fiancé only had great things to say about Jensen. He said he didn’t have a good feeling about a lot of other jewelry stores. That they were too pushy and didn’t give you enough time to really figure out what you wanted. But Jensen was kind and patient and made sure you were getting what you wanted. The ring he ended up picking out was absolutely beautiful and better than I could have even picked out for myself.
Steve Binnig
Jensen has been incredible through my entire engagement ring buying process. Taralynn has been very helpful through out the entire process and my fiancée and I are happy to say that we’re also purchasing our wedding bands from the store due to the customer service we’ve received.
Am xxx
I would definitely recommend Jensen Jewelers to anyone looking for something of quality yet still affordable. They have a wide variety of jewelry, a great atmosphere and very friendly and helpful staff that will make sure to find you exactly what you're looking for!
Gil
They're not as good as the reviews say, they're better. Top notch service, I never wait in line, and to top it all off their repair on my ring made it look better than the day I even got it. Truley exemplary work and impeccable staff. I will only be coming here for all of my jewelry needs.
Diane Vandenberg
Your girls are always so sweet,kudos to Grace for driving out to ByronCenter on a cold winter night so I could wear my wedding ring on vacation! I have enjoyed doing business with all of you,and will highly recommend your business !
Patrick Kosnik
Taralynn helped me pick out the perfect engagement ring for my fiance and it was such an easy experience for something so important. Plus, when we needed a small size adjustment, she accommodated us immediately. If you are looking for a personalized touch beyond just your average chain jeweler, come to Jensen's.
Jake Brouwer
Great service! Bonnie was fantastic to work with and good with communication. Highly recommend Jensen Jewelers to any one looking for a ring, their prices were below everyone else.
Alicia Smit
I was enormously impressed by the quality of customer service. When Alicia and I looked at different settings and diamonds Tara Certa, our sales associate was tactful and extremely helpful. From the very beginning there were some technical challenges, as a Canadian living in Toronto, payments were tricky, but at every point Tara was gracious and willing to make things work. I would recommend Jensen's Jewelers to any of my friends getting engaged -even if they don't live in West Michigan.
-Josiah Sinclair
Suzanne Batdorff
Absolutely awesome experience with great customer service & very knowledgeable staff. I love my ring!
Would recommend to everyone for all jewelry needs/wants!
Kevin Byrne
A really easy process from start to finish. I had some family diamonds I wanted to incorporate in a engagement ring and went completely custom. TaraLynn and staff took my vision and make it happen. The ring turned out better than I thought and was under budget. The only store I found that wanted to work with me and my design and not push a off the shelf item. Highly recommended.
Katy Dewar
Jensen Jewlers did an amazing job helping my fiance pick out the perfect ring for us! I took it in to get it resized this morning and I was pleasantly shocked to get a call that it was ready to be picked up the same day! Grateful that they helped keep our engagement experience so joyous and stress-free!
Leigh Hix
Great experience at Jensen Jewelers. Super friendly, remembered me by name, speedy turnaround time, beautiful merchandise, fair prices and cash for my trade-ins...couldn't be happier!!!
Cheryll Hovis
I went in because I had some jewelry I don't need and was hoping to get rid of it. While we did not come to an agreement, I still liked the experience. All the people there were friendly and helpful and they did have a very lovely selection.
Sharon Baker
Great service! Super prices! I was able to get exactly what I wanted in just one day even though I needed to order the exact length of chain I needed. Sales staff was kind and informative!
Justin Malek
Jensens did a fantastic job with helping my fiance and I with our wedding rings.
Taralynn worked with us. She was fantastic! She is knowledgable and dedicated to helping you make the right decision. It is refreshing to work with someone who enjoys and cares about what they are doing.
Make sure Jensens is on your list to stop!
Office
We were dating for over 3 years and knew without a doubt that we wanted to make what we had going last forever. When we decided to find a ring, our first stop was Jensen Jewelers. The staff at Jensen's was very helpful and helped me create a custom ring that I could not find anywhere else. We want to say thank you to Jensen's for making this experience a wonderful one that we will never forget!
Charles Marvin
I was very impressed when I walked in, I was greeted by name by 2 staff members. It was very personal service conducted in a very professional and modern setting. I would recommend this jewelry store to anyone.
Tavi Finn
I’ve had my grandmother’s ring for years and have not been able to wear it and was afraid to have it sent out to be sized. Also, I needed my wedding ring repaired. I was extremely happy with the service from Taralynn and the jeweler who fixed them and how both rings turned out!
Nicholas Vos
Our experience at Jensen Jewelers was very good! The staff was very helpful, especially with me as I had absolutely no idea what I was doing in a jewelery store. They made the process very simple and helped us find the perfect ring!
Rafe Bellers
I’m so happy I purchased my engagement ring at Jensen! They were extremely helpful throughout the entire process. I started off as an uneducated customer on a tight budget, and I came out a professional with a beautiful ring for my fiancé!
Nicole O
The staff is always very helpful & very kind. This is the ONLY jewelry store my husband gifts me with jewelry from...he spoils me! My wedding ring & bands are from here (so is his), and I also have a necklace, earrings and also a beautiful garnet ring. Shop local!
Becca G
Wonderful experience - made it very easy to shop for an engagement ring with their knowledgable and friendly staff. We knew immediately that the search for the perfect ring was over once going to Jensen's.
Luke Dykstra
Super friendly service with the fitting of a ring and also when I went to pick it up. All around great people to do business with.