Reviews of Jeff Johnson & Co. (Jeweler) in Columbus (Ohio).
Jeff Johnson & Co
5025 Arlington Centre Blvd #130, Columbus, OH 43220, United States
Description
Information of Jeff Johnson & Co, Jeweler in Columbus (Ohio)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Jeff Johnson & Co
Sunday
Closed
Monday
Closed
Tuesday
11 am–5 pm
Wednesday
11 am–5 pm
Thursday
11 am–5 pm
Friday
11 am–5 pm
Saturday
11 am–5 pm
Popular times
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Reviews of Jeff Johnson & Co
Ohio Cal Labs
Rich worked with me to change a cherished ring of my Mother's into a necklace - it is BEAUTIFUL!!! He also sized and put a new stone (my birthstone) into another ring of hers and I must say it is more beautiful than the original. He and the rest of the staff are awesome, they "get it" when it comes to jewelry and how personal it is and what it means to people. GREAT craftmanship!
Emilee Granger
My husband purchased my engagement ring from JJ&Co. and they sourced beautiful diamonds to choose from and custom-made and designed my matching wedding band! Carol is fabulous and their master goldsmiths do incredible work!
Yvonne Telfer
And I took an inexpensive sterling silver ring that had meaning to me In and Jeff looked at it and offered to fix it. He was honest and upfront he was very fair about the price. I greatly appreciate his wonderful work and the customer service that I received.
Kathy Baird
Jeff Johnson Jewelers always does a great job! Beautiful work and personal service. My ring showcases my mother’s wedding ring stones so beautifully.
Monica Frank
I recently visited this shop to have my antique engagement ring sized down. It was exactly what I was hoping for - cheerful service, with the jewelers visible working. The ring was resized in 1 week at a reasonable price. I will be recommending them over and over!
Amanda Zust
I went here to get some rings resized and I can’t recommend them enough!! Sweet and attentive staff and you can tell that the owners genuinely care about their customers and their service. My rings fit perfectly!
Alan Steginsky
I was referred to Jeff by a friend. I wanted a custom pendant for my wife. I found Jeff to be very personable. He listened to my ideas and budget. His design was exactly as I imagined it would be. The finished pendant is absolutely beautiful.
Linda Cord
Rich helped us find the perfect ring - he is very knowledgeable about the diamonds and settings and gave us a lot of his time and attention. We had a great experience!
Jim Duros
Great first experience with Jeff! Was able to repair a bracelet which was extremely delicate and we thought it was not repairable. Highly recommend his services!!
D H
I will always go to Jeff Johnson’s for Jewelry. They are so nice and go out of their way to help you to get exactly what you want. Thank you Carol for always helping me!
Linda Baird
They were incredibly helpful when my damaged antique wedding band needed remade, creating a beautiful piece similar to the original that I wear daily.
Cheyenne Ballard
I just needed a stone repaired which was placed with very thin prongs. I swear my ring was prettier when I got it back. I can’t even tell which side of my ring was broken. Marvelous job!
andrew durkin
My wife and I had a wonderful experience getting our wedding rings and various gifts from Jeff Johnson & Co.! The entire staff were there for us through the whole process and were a tremendous help getting our rings from concept to reality. Great communication, timely delivery and beautiful craftsmanship! A special thanks to Carol and Madeline for helping pull everything together and for the great tips for a Hawaiian honeymoon.
georgia kaltenbach
What service! I needed three charm bracelets repaired and was quoted the standard two weeks; the next day, I got a call that my bracelets were ready. When I picked them up, they were shined, secured, and ready to go. Also, the jewelry selection is unique so browsing is great fun!
Shane Smith
Madeline and the team went above and beyond to help me create a beautiful custom engagement ring. Madeline was very easy to work with and extremely informative about the process and how different styles would change the look of the ring and the stone.
Very satisfied with the ring and hopefully will be returning to get our wedding bands
thomas Potter
They did it again! Rich created a beautiful necklace for my Mother years ago. It had 2 diamonds in it. After her passing, my wife suggested to have each of the diamonds made into 2 separate necklaces for each of our daughters. Rich did the work again on both of them & we connected with Jeff on our visits. On this Mother's Day weekend, we know Mom is smiling at the heirlooms her granddaughters will be wearing. Thank you!
Ben Duncan
Jeff’s custom engagement ring did something I’ve never seen before… left my fiancée speechless. I reached out to Jeff after a friend recommended him and I couldn’t have asked for a better experience. The entire team was kind and welcoming. From the first phone call, Jeff was attentive, creative, and passionate. He gave great advice along the way and managed to incorporate little details of our story into her ring. We will cherish this forever and we’re so grateful to Jeff and the entire staff for everything they did to make this a reality!
John Strack
Rich and Jeff Johnson staff did an excellent job resizing the ring that was too big. It looks beautiful and my wife loves it.
Customer service is obviously a premium for these guys.... A rare commodity in our current culture of no one caring about the customer.
Patrick A
They repaired my gold chain and polished it at a very reasonable price. The employees are very nice and caring.
Lisa Dugan
I received a bracelet for Christmas, not from this store, but it needed size and clasp adjusting. After hearing "can't do that repair" from two shops, I was referred to Jeff Johnson & Co. So glad I found this unique and family run store. The repairs were exactly what I needed, and completed in shorter than expected time. They have beautiful pieces many custom and I certainly will return when I have time to browse and try on.
Erica Butler
I received the best service and care when having my ring fitted. It’s a unique piece and it wasn’t straightforward but they knew exactly how to advise me. The craftsmanship was well done. I will be a repeat customer for future custom pieces with the family heirlooms I have sitting around. Thank you!
Mary Mayo
Absolutely thrilled with the over and above customer service from Vickie and JJ&Co!
I called on a Tuesday afternoon requesting an emergency necklace made by pickup that Saturday! Stopped in close to closing, picked out a chain, and received a call THuRSDAY that it was ready!
And absolutely gorgeous! Can not ask for more or recommend more highly! This is true family- from Vickie to Jeff to the amazing creator - all have been working together for decades! Experience matters!
Andie Hanna
Jeff Johnson and Co. has done such an amazing job of repairing my jewelry and also repurposing some old and priceless family heirloom pieces. They have done a beautiful job and are such a joy to work with. Everyone there is so helpful and sweet and fun to talk to! They are definitely my go to place now!
Barbara Berndt
I stopped by to see if they could make a a duplicate of an earring that I had lost. It was very special to me as it was a gift from my daughter. I was so upset with myself for losing it! It wasn’t quite possible to duplicate it, but Rich had a great idea that would fulfill my goal of keeping my only earring in a very special place. He made it into a necklace! It is perfect. I love it and so do all of my daughters. Thank you Rich!! Plus everyone I spoke with were very friendly and talented. Way to go Jeff!!
Arden Baumann
Carol was very friendly and helpful to find my previous custom purchase. She helped me with my new purchase of some beautiful diamonds for pair of new earrings. They were made so beautifully. I was so proud and happy to give them as a birthday gift.
Robert Dickson
The staff is awesome! Super friendly and helpful! I came in because a diamond in the band of my wife's engagement ring had fallen out. They replaced the diamond, cleaned it, and tightened other diamonds that were loose in under a week for a great price! I would definitely recommend them to anyone!
Rhonda Halliburton
I recently had my Moms pendent redone as a gift for my Son. Jeff Johnson did a fantastic job. It was completed before promised. The service is impeccable and they give you the time and care you would expect from a private jeweler. I plan to make future purchases here. Thank you so much.
Susan Coppel
Jeff helped fix my wedding ring to solve a problem I had been having. Now I’m ready go for many more years! Thank you!
Carol Hessler
I had a 14k vintage watch that I had converted into two pendants for family members. I could not have been more pleased with the way they turned out. They are amazing.
Josh Walz
The experience of working with JJ&Co. is second to none. I was involved in the creation of my fiancé’s engagement ring every step of the way. And now every time I look at the ring on my fiancé’s finger, I don’t just see a ring, I see a masterpiece that was inspired by our individual story and points towards our bright future together.
The artisans and staff at JJ&Co. are like a second family to us. They know our story, our style, our likes, and dislikes. And as someone who’s always dreaded jewelry stores because of stressful high-pressure sales situations, I have to say that JJ&Co. couldn’t be further from this. Unlike other jewelers out there, JJ&Co. isn’t looking to just make money and move on. They’re genuinely looking out for our best interests and work right alongside us to craft the best possible piece of jewelry for us that fits the budget we have.
I couldn’t recommend JJ&Co. more. They’re the most hard-working and honest individuals I’ve ever worked with, and they’re the best at what they do. Period.
Candy Dillon
Trust and confidence is what everyone needs in a jeweler and Jeff Johnson & Co delivers! I am so thankful my friend recommended them to me years ago! As a vintage jewelry collector, there has never been a repair that they couldn't do, and I have been very happy with everything they have worked on. Also important, is that they listen and always do as I need them to do - a vintage piece of jewelry will keep their original hallmark and not be cleaned too much if it is delicate! I trust them completely to do a great job, and never have to worry about price, they are very reasonable. Honest and dependable...they are also nice people, local, family owned and operated! Thank you!
Rebecca Patterson
We had 2 different anniversary bands combined into 1. Very easy to work with Carol and the ring turned out beautiful!!! Actually got my engagement/wedding ring from Robert Johnson. So, there was no doubt where we would’ve gone for this item. We would highly recommend this jeweler for any of your jewelry needs!!!
Zachary Wilke
I had a great experience working with Carol and the JJ&Co team on a custom engagement ring. She helped me take scattered ideas and focus them, to create the perfect, totally unique ring with meaning all its own. The team is thoughtful and responsive, and I felt heard throughout the entire process.
Shelley Scherer
I love going to Jeff Johnson and Company. They are always so friendly and accommodating. I recently had a ring I did not wear anymore made into a necklace. When I picked up the piece it did not come out like I had hoped. Carol worked with me to come up with a design more to my liking. They redid the piece at no extra charge and I love it!
I come here to get my rings cleaned, they always have chocolate, coffee and water, what more could I ask for?!
Annie Butterfield
Highly recommend! Great, friendly service. They were prompt, gave an accurate estimate and did fantastic work. I have a ring with a more unusual center stone, and none of the other repair services in town would touch it. Jeff Johnson & Co had no issue and did amazing work. Can’t say enough about their wonderful service.
Nancy
I took my engagement ring, which no longer fit me, to be resized. After 2 other jewelry stores said they couldn’t fix it, Jeff Johnson & Co. took it on. They were not only skilled but seemed to care as much as I did about my ring. I was very pleased to be able to wear my ring again after years of it sitting in a drawer. Thank you!!
Justin Cooper
They do excellent work. I had a ring repaired here and you cannot tell where the old shank was and where the new one is. It is absolutely beautiful and flawless. Their customer service is above and beyond. No pressure what so ever. You feel like you are talking to family. I will definitely be back in the future, but not just for repairs, I have my eye on a few pieces in the displays. Awesome job and thank you so much for taking such great care of me and my ring.
Joe Sauk
It's nice to have a custom jeweler so close. All the staff are knowledgeable and friendly. We worked with Carol to find the perfect ring for my wife. Can't say enough good things about this place.
Joseph Gill
I can't say enough great things about Jeff Johnson & CO and their team. From the moment you walk in, you feel very warm and welcome. If you are looking for an engagement ring, I would love to recommend Carol. She went above and beyond to offer my fiancee and I incredible service. I am very grateful for the time I got to spend working and communicating with her and her team. Thanks again JJ&CO. I can't wait to come to visit soon.
Kendra Fehrman
I have a very nice bezel set ruby ring that the ruby fell out of a few weeks ago. I was referred to Jeff Johnson & Co by another jeweler saying he was the best at bezels. I took it in and it took a week to repair but you can’t rush these things. I am over the moon with how it turned out. It’s perfect and I don’t have to worry about my ruby anymore. Don’t hesitate to go to Jeff Johnson & Co with all your jewelry needs.
Edit I’ve been to Jeff Johnson & Co many times now for different things. I got a gift appraised, I got my wedding set soldered and they noticed that my accent diamonds were loose and tightened them up for me. Most recently, I brought in some loose stones that I had sourced myself and had them set into a ring. It turned out exactly how I wanted and I am very very pleased with the service I have received here.
Ron Rushley
I had just purchased a new watch that came with a Stainless Steel Bracelet that needed to be adjusted to fit my wrist.
As I had just moved to the Northern part of Columbus from the Circleville, Oh area, needed to find a new Jewler to perform this service for me and my never ending collection of watches.
So I rolled the dice and did a Google Search for a Jewler near me.
After reading all the great reviews, I brought my newest watch in to be sized.
Jeff, himself removed two links from the bracelet to make it a perfect fit!
Total cost $16.37
When I asked him about servicing another Automatic Watch I owned, he informed me that they only replaced the batteries in Quartz Watches and then proceeded to write down the Name, Address & Phone Number for a business that specialized in Clock & Watch Repairs!
Jeff and his staff at all times friendly and professional and I couldn't be more pleased.
I highly recommend!
Amanda Masteller
I cannot say enough wonderful things about this company. In the midst of the stress in planning a wedding during a pandemic, Jeff Johnson & Co provided a constant reassurance and support. My ring was sized in-house and they were great at communicating everything. They take their time to do it right and I couldn't have been happier. I absolutely trusted them with my most valued wedding rings and I will continue to be a valued customer. Thank you so much to the wonderful staff there!!
Lizzie James
I took my engagement ring and wedding band here to be sized and I'm super happy with the results! They were extremely pleasent to deal with and provided a quick turn around for me to pick up my rings. Took one week and they called to let me know I could pick them up whenever once they were ready. They are also reasonably priced. I would definitely recommend them to others and will be going back the next time I need something done!
Doug F
I was a new customer referred to them for a Ring to be resized. Very friendly over the phone and in person even though I’ve never been a customer. While I was there waiting, I noticed that almost all the customers who came in the store the staff knew them by name which is a good sign that they have repeat loyal customers. They were nice enough to resize my ring in about an hour while I went out to lunch. I know that’s not normal for a jewelry shop, but a goldsmith was available. They even cleaned my wife’s wedding band and engagement ring. I will definitely be back based on their customer service and fair pricing. Thank you to Carol who helped me.
Erin Willett
I took my engagement ring to Jeff Johnson & Co to be repaired and had an excellent experience! The person I worked with was super helpful. He explained how he could fix the issue I had identified, and even made a recommendation to further improve the ring. The work was quick (less than a week), and my ring looks even better than when I originally purchased it! I will be returning in the future to purchase a wedding band, and will recommend Jeff Johnson and Co to anyone.
Heidi Reed
From the moment I walked in the door the staff made themselves available.
I had 2 rings that needed resized and cleaned, 1 also needed some repair work and the other had a stone missing.
The staff offered advice, ideas and explained why they suggested specific methods or remedies over others.
When I walked out the door, I left with confidence that my jewelry was in good hands.
I picked up my rings yesterday and they look brand new. It was opening then again for the 1st time.
Thank you for your service, creativity and reassurance. I will be back.
John O'Neill
We didn’t have any luck finding a jeweler in Dublin we felt had the customer service and technicians experienced to help with my wife’s jewelry. We saw Jeff Johnson & Co. billboard and decided to give them a try and we’re glad we did. My wife is thrilled with her how her ring looks and is already thinking about her next piece. Maybe this wasn’t such a good idea after all :-)
Amanda Husmann
We came to have a ring resized. They were very warm and welcoming, and helped us get the correct size measured. We mentioned my husband's wedding band was too small now, but couldn't have it resized since it is Palladium. They helped us find a perfect replacement for a great price! And my ring was completed the next day! Great service!
Vrenna Enterprises
So patient and they do excellent custom work!! I took in several things I was turned down on by other jewelers in Columbus OH and they did an amazing job!!! They custom fit bracelets to me and changed some vintage family clip earrings to post! Highly recommend. You even get to meet with the artisans that do the work.
Erin DeGiralomo
I so, so appreciate having a family owned, small business jeweler right here in my neighborhood. The work that JJ&Co produces is consistently high quality and an incredible value, and their customer service is second to none. I started using this jeweler through a word of mouth recommendation,and will not hesitate to pass the rec on to anyone else who needs it. I love JJ&co!
Kim Toothman
I came in on a friend’s recommendation and was very pleased with the outcome. I wanted some jewelry of my Mother’s used for a new necklace. Rich knew exactly what I was looking for, and designed a perfect piece for me. In addition, he checked my wedding ring, found two loose stone and after fixing that, my ring was returned buffed and polished to perfection!! Madeline could not have been nicer when I first walked in and helped with everything. Everyone was very friendly and I loved the small, intimate feel of the shop.
Stacy Smrz
Cannot say enough good things. First constructed our engagement. It was everything and more. Elegant. Durable. Beautiful. We returned for our wedding bands and could not be happier. Custom bands that are just breathtaking. Very high quality. The rings are beautiful and they were within our budget. Such a lovely staff too. Would recommended Jeff Johnson & Co to anyone and everyone a million times over.
Keith Oang
I had the pleasure of working with Jeff Johnson & CO to create my engagement ring. The experience from my initial visit to the last was truly remarkable. Purchasing an engagement ring to me was a big moment in my life and going into the process, I was nervous and didn't know exactly what I wanted. Through the process, Jeff Johnson and team took the time to get to know me and the relationship I had with my girlfriend which led to Jeff creating a beautiful engagement ring that is unique and personal to us. Each individual I had the pleasure of meeting and working with at Jeff Johnson & CO were so welcoming and genuinely excited for me. I highly recommend Jeff Johnson & CO for any jewelry needs you might have.
Merlin A. Kurian
I had a wonderful experience getting my rings changed from rose gold to white. The staff were so welcoming and kind. The jewelers were accomodating and truly know their craft. I'm super excited about how my rings turned out and will only refer to them in the future!
Cindy Bailey
My husband and I had our wedding bands sized, and I had another ring altered by changing the design of the ring slightly. We are beyond thrilled with the results. The rings look brand new. We are so glad we went to Jeff Johnson Jewelers. They are professional, friendly, trustworthy, and knowledgeable. We found their pricing to be very reasonable. It was a wonderful experience, and I would highly recommend them. I also want to note that Rich Adsms is awesome.
Andreanna Pavan
My fiancé and I got custom wedding bands made here. We worked with Rich Adams. He did an amazing job creating a wedding band to match my heirloom engagement ring. It looks like they were made together. Service was fast and all the jewelers were very friendly and welcoming. I recommend their services.
alyssa brunswick
They did a great job at resizing my engagement ring! They estimated it to be done in about a week but it was done in two days! The ring looks great and they have great customer service! Everyone there is so nice, I definitely recommend coming here!
Patrick Atkins
Chose JJ&C based on reviews to help us design an engagement ring and have had our expectations exceeded every step of the way. Madeline was communicative and insightful and made sure my fiancé got exactly what she wanted for my modest budget. We felt zero pressure the entire process and will definitely be back to get our wedding bands there as well. Professionals in every sense of the word.
PAULA CERNY
Needed to have my wedding band resized. I was told it would be up to a week before it was ready. I got a call the next day saying it was done!!! Ring was polished and looked beautiful and the quick service was great. Super experience and I highly recommend them!!
Tom Jenkins
It was a FANTASTIC experience at Jeff Johnson & Co.!! The staff gave me all their attention and guided me through the process of designing a stunning Wedding set for my wife and a matching wedding band for myself. Very impressed with Vicki for all her help, Rich for being an amazing craftsman. Special thanks to Carol. And of course Jeff Johnson and all the other staff who greet you with a smile. We have plans for a few more visits for sure. 🤗
David Crouse
Great custom jewelry experience. I worked with three team members who were all helpful. Communication on design and progress was smooth. They delivered a beautiful piece on time and with a smile.
Lori Lipp
The artisan who repaired my ring did a fantastic job. The band looks new and fits perfectly. The associate who waited on me was friendly and even cleaned my other ring while I was there. I highly recommend Jeff Johnson & Co. Worth the trip from Cincinnati.
Ryan
My fiancé loved the ring I had custom made for her. Carol did an awesome job and was easy to work with throwing ideas around and trying to get the best out of what I wanted the final product to look like. She gets compliments everywhere we go and cant stop looking at it. Custom is the way to go and will always be truly one of a kind.
Nathan Irwin
Had a diamond that I wanted put in a single earring for a cartilage piercing. Tried a couple other jewelers first and they didn't really seem to know how to handle it. JJ&Co knew exactly how to go about it though. We are thrilled with the results.
Tom Egelhoff
My wife needed repair and resizing of two rings to be given to our granddaughter for her 16th birthday. We worked with Carol Huston and we could not be more pleased with our experience. My wife and granddaughter picked up the rings today. The work was exceptional and the customer service was superb.
Susan Vasko
Jeff Johnson Jewelers provided a custom hand made order in time for Christmas! The item is perfect and will be treasured. They are so talented and dedicated to excellence. In terms of cost, I found a similar product online but my custom order actually cost less - buy local!!
Emily Stephens
My rings were in need of some maintenance and jj&co took great care of my rings. I needed them soldered, re-dipped, and some of the prongs fixed. They did that and so much more! My rings look brand new again! The shine and sparkle!
Jennifer Jupp
Jeff Johnson Jewelers did a fantastic job on my jewelry repair. I had a small necklace that broke, and Carol noticed a design flaw. The necklace was not only repaired but also adjusted so that it would be much less likely to break again. This is a small jeweler focused on a true customer service experience.
jane bock
I took a number of rings to Rich Adams to be resized including diamond rings. Within a week all the work was done exactly as I had hoped. The diamond rings came back more brilliant than they have ever been before when I had them cleaned at another jewelry store. I can not stress enough how pleased I am and will be returning soon with a number of other pieces for sizing or recommendations on creating new pieces. I would highly recommend Jeff Johnson Jeweler.
Barbara Robins
I recently had two pieces redesigned and created by designer, Carol Huston. They are simply beautiful! I find working with Carol and the Jeff Johnson family to be delightful. They are always welcoming and extremely easy to work with.
Should you be considering an addition to your jewelry or an update of a favorite outdated piece, I highly recommend the crew at Jeff Johnson!
Frank Tice
My experience at Jeff Johnson was exceptional. They helped educate me on the diamond buying process, helped me find the perfect diamond, and then constructed a beautiful ring with the diamond I selected. I could not have asked for a more responsive, helpful, and pleasant experience. A special thanks to Carol Huston who was instrumental in my diamond and ring shopping experience. I would recommend Jeff Johnson to anyone, without reservation. Thank you Carol and Jeff Johnson!
P.S. She said yes!!
Christina Siegel
JJ&Co has a true family feel as soon as you walk in the door. I had my wedding rings repaired by Rich recently and I couldn't be more pleased with the beautiful state they've been returned to and prompt turn around time. I'd highly recommend anyone there for purchasing beautiful jewelry or goldsmith repair needs. Absolutely 5 stars!
Carly Solomon
I have been to many jewelry stores throughout Columbus and I will say Jeff Johnson has been the most knowledgeable and professional. They answered all my questions, remade a ring perfectly, I’m talking about perfectly symmetrical pronging, absolutely stunning work, good old fashioned high quality jewelry.
Thank you Jeff Johnson & co and the amazing jewelers!
Pekosa Pekosa
Vert patient and understanding!! Worked on my bridal rings for 5 months! Kept me happy with small details they work very well with you! Love the rings couldn't be more please......finished them a week before i needed them which is great! Even fixed my broken necklace ! Definitely coming back for my aniversario rings! Thanks JAY!
Margo Washburn
The jewelry designs and stones are exquisite! The Jeff and Carol and all the other staff are so friendly and helpful--and very patient. I will never go to another place to have jewelry designed. I am so happy to have discovered Jeff's store and will be returning often.
Bethany Comfort
I had an incredible experience at Jeff Johnson & Co. They created a beautiful necklace for me from a ring that belonged to my mother. They had great insight and suggestions for me during the creation process, and they completed the necklace in a timely manner. It is something that I will wear every day.
Kyle Tatem
I was referred to Jeff Johnson & Co by a family member when going to pick out an engagement ring. I was thoroughly impressed by the service and knowledge of all the employees, i ended with the most beautiful custom engagement ring and a new fiancee! I can't recommend JJ & Co enough!
Granger Evermore
Absolutely sublime. Carol is an insanely lovely lady and I can not recommend these people and this place enough. Go here if you want to be happy with your product!! Not only did they inform me at every turn but they understood the value of the piece I had commissioned. I will never go to another jeweler. Carol you are a dream. I can't wait to work with you again.
Emmy DeVore
We worked with Carol. What a delight! She’s very personable, patient and very creative!! She listened and was able to guide us with the wisdom of her experience. The end result was magical! Thank you so much!
Brandon Cuckler
Jeff Johnson is amazing. I had a ring that needed sized down 4 sizes and the other jewelry stores I went to said they couldn't do it or tried to charge outrageous and claimed it would require a tremendous amount of work. Not only was Jeff Johnson and Co able to do it, they never haggled me and right away said they could do it.
They ended replacing a stone, sizing the ring down four sizes and tightening 4 diamonds for a VERY fair price. I would and will recommend them to any and everyone!
Evan Lee
Jeff stayed within my budget and gave me various options throughout the whole process. Most importantly he was genuine and I felt comfortable doing business with him. There wasn’t any high pressure sales and he was on my timeline. I would highly recommend over any box store in my experience. You will get a one of a kind piece of jewelry and a staff that is passionate about satisfying all of your needs. I can’t say enough high praise. Thank you!!
Bach Family
We always feel like one of the family whether we need repair, or assistance in developing a one of a kind special jewelry.
Very kind, personable artisans with family feelings for everyone.
Jim McKee
Other jewelers were doubtful my wife's wedding band could be repaired. Jeff Johnsons made it right and also resized my rings at a very reasonable price, in a very short period of time. We will be back to have more upgrades done, very pleased with their service and expertise.
Abby Feinknopf
I came in needing a new setting and ended up with that and more! They sized two rings that I couldn’t wear , now I can! They also helped me design earrings with diamonds I had and never wore! I’m thrilled with them! They are all so friendly, talented and professional!
Cherryl O'Brien
The staff at Jeff’s is knowledgeable, professional and fun to work with. I had Carol redesign a setting for me and I love it! I could never have imagined the setting and chain that she put together.
Sutton Hinderer
Resized my ring in great time. They were able to provide a deep clean several months after. Great people and wonderful customer care. I highly recommend their products and service.
laurie prophater
I brought two heirloom engagement rings to Jeff Johnson & Co, that I hoped to incorporate into a new ring. Another jeweler in Columbus had refused to design a ring with the gemstones because they did not match. The staff at Jeff Johnson could not have been more helpful and encouraging. After 20+ years in a safe these beautiful gemstones now have a new life.
Mike Gill
I walked in on a thursday needing a present for my wife’s birthday. Carol and the staff were absolutely amazing!!! They showed me every different option and ended up making me a custom diamond necklace the next day!! The work they do is absolutely amazing and the customer service is excellent!! Definitely my go to jewelry store for now on!!!!!
Philip Varrasso
Wonderful jewelry repair job on a vintage Sterling silver amethyst stone bracelet. Wad fast a reasonable cost. Will definitely use them again! Thanks so much.
Jacob DeFebo
Great customer service. Repaired my jewelry faster than expected. Thanks!
Robin Snyder
Carol is amazing and always gives my family the best customer service. Everyone at Jeff Johnson is great and the quality and service is what makes them a great company.
Connie Zizunas
Carole Huston helped me with repair of two rosaries and placement of a diamond on my globe necklace. I am very happy with the service I received and would recommend Jeff Johnson & Co. to anyone needing their services.
Kelly Mason
Great experience! I worked with Carol to turn a necklace into a ring. She worked with me to craft a vision and created a beautiful ring! Great experience.
Devan Holt
The repairs are great and for a great price, I also received my jewelry in in one week after being repaired. I was also offered water as I was leaving after picking up my jewelry. I would say this is the best customer service I've experienced.
Victoria Guillen
First time visiting this establishment and had a great experience. Walked in to get my engagement ring resized and they were super friendly and reassuring. I had visited a different jeweler previously who had told me it couldn’t be resized so it was a relief to visit here! Got my ring back sooner than expected, fits perfectly and you’d never have known anyone worked on it! My fiancé and I are extremely happy!
Jeff Davis
Outstanding and excellent …. 10 stars and then some. Jeff Johnson & Co are the epitome of a specialized retailer. “Quality is remembered long after price is forgotten”. Carole is an ambassador of the brand and the standard for professionalism.
mjamsu
They did some repair work on an older ring and did a great job. I took in a damaged, rough looking ring and picked up one that looks brand new. Price was more than reasonable. I highly recommend them.
Lisa Craig Morton
I have always dreamed about owning a pair of diamond stud earrings. Thanks to Carol Huston at Jeff Johnson and Co. I now do! Carol worked with me and and my budget and kept an eye on their inventory so when the perfect pair became available, I was able to purchase the earrings. I could not be more thrilled. Finally, my jewelry wardrobe is complete. Thank you Carol!
Pat Currie
They repaired a pair of earrings for me. They did a great job at a reasonable price. Customer service is outstanding.
They also do custom work.
Nancy Lund
I've been very pleasantly surprised by the quality of craft as well as the genuine, helpful customer service. I highly recommend
Murphys
Jeff and his staff are incredible. They have designed engagement and anniversary rings for our family. The quality of their stones and their work is the best I've ever seen.
Lisa Fening
Jeff Johnson & Co. is amazing! I needed a ring resized and was told by several other jewelry stores that it couldn’t be done due to the way the ring was originally made. Jeff Johnson was able to resize it without changing the structure of the ring at a reasonable price and it fits perfectly. Highly recommend!
Maria C
How am I only the second review on here!?
My fiancée knows me enough to let me select my own engagement ring. I've never shopped for anything like this before so I looked online and went to at least 5 stores... while all the jewelers (including the big names around) were nice, there were several things that made Jeff Johnson and Co stand out:
-They had rings that were different than what everyone else had. Yes, they had the popular styles, but they also carried the vintage style and die-struck pieces manufactured by the Whitehouse Brothers out of Cincinnati - which is what I ended up selecting and have received so many compliments on how special it looks.
-They also make some of their own jewelry and you can see their work stations within the store, which is really neat.
-Bang for our buck. Let me tell you, this is a WOW exclamation piece of jewelry. It's just stunning, and I feel like I got more for our money than what I saw at the other stores. But most importantly, I am am tickled happy about the ring we got.
I definitely recommend checking them out!
zach rowan
I had an amazing experience with the staff throughout the creation of my fiancé’s engagement ring. They literally made a master piece from a drawing on a piece of paper! Thanks for making my fiancé the happiest woman in the world!!!
George Eastman
I took a ring into Jeff Johnson & Company jewelers it was a 20-year anniversary band I needed a resized I dropped it off on a Monday it was already done by Thursday at by noon.18k gold &diamounds and it looks great.... I think one of the most important factors to a jeweler shop like this is they do their jewelry resizing and repairing on-site wear a lot of jewelry shops now a days send for resizeing&repairs. I found my new juul I'll be taking all jewelry back to Jeff Johnson and Company jewelers.thank you All...
Jenny Wilmer
Love Jeff Johnson Jewelers! Carol in particular has spent a lot of time helping us sort out some inherited jewelry. So friendly and welcoming.
Rick Barr
Carol was a huge help in the entire process. I came in with a few general ideas but really knew next to nothing about what I wanted. She was extremely patient and enthusiastic as we essentially "built" the ring.
I picked it up today, and it's perfect. I will definitely be back!
Madison Russell
Best jewelry shopping experience of my life. Everyone is extremely friendly and helpful. I won’t be buying jewelry from anywhere else!
Lisa Blake
Always a great experience when we go to JJ&Co. Warm and friendly people taking good care to please and not push. They make you fee comfortable from the time you walk in the door. The pieces they create are done with wonderful attention to detail and pride of work. I won’t go anywhere else. Thank you JJ&Co!
Paul Marquardt
I have had repairs, resizing, and custom crafting done over the years since I found them.
Always patient, always kind, and always affordable. The level of trust they create is very comforting and I have never been disappointed.
Jen Lyttle
Had an antique ring resized from a 4.5 to 8.5. Done within ten days and really great communication. Thank you!
TRACY ROHRLICK
Very caring and considerate. Took the time to show me around and explain the fine details of jewelers making. Great customer service. Highly recommend
Melanie Quinton
I've had a number of jewelry pieces altered or repaired by Rich Adams. All of them were beautifully done. He designed a special pendant for my daughter that was stunning. I won't go anywhere else, there's no point .
Joe Simonet
The listed patiently to understand our desires and translate that understanding into designing our ring and finding the right diamond. Very high quality workmanship.
David
I can not say enough about the entire staff and the service we receive from Jeff Johnson and Co on a consistent basis. They are all very helpful and knowledgeable. They have helped myself , my wife and several of our friends with purchases, designs and repairs.
Brian Byerly (BB)
Very nice business. I had a ring I needed sized before Mother’s Day. Everywhere I could find was a month out. They told me a week and was even done before that. Will for sure come back.
Courtney Hauber
I had some of my grandmother’s jewelry resized to fit me and everyone was very friendly and upfront about the timeframe and pricing. I would definitely come back here in the future and also recommend to friends
Cheryl Hall
Rich has cared for my wedding ring for many years. I wear it all the time. He recently re-mounted the stones. It’s more beautiful than ever. There isn’t a week that goes by that I don’t get a complement on it. It is truly one of a kind. Thank you. Cheryl
stephen engle
I cannot say enough good things about Rich & his fellow team members here! They are so helpful, curtious & not the slightest bit pushy. If you want excellent, quality jewelry and want fantastic, good people to help you with your purchase, I suggest you go to Jeff Johnson & Co.!!!!
Kevin Boyers
Amazing service, and even better product! SO happy with them. My fiance is in love with her engagement ring more than she loves me!
JD Gauron
I took my wedding ring to be re-sized. It was finished in TWO days! Very pleased with the work, the price and the quick service!
Reagan B
This is the only jeweler I trust for any repairs.
RON EWELL
The goldsmiths at Jeff Johnson & Company are true craftsmen. The Family Cross was stunning. The employees are great people and will treat you right!!!
Sara
Excellent and pleasant experience. Everyone was extremely inviting and helpful. They were able to pin point exactly what I wanted. I am going to recommend this place to all of my friends and family. They put the care and quality into your concerns.
Kyla Schmalenberger
Loved the staff and the necklace they helped me create! They’re very safe at the moment, all wearing masks and taking precautions. Would highly recommend!
Mary Reynolds
Jeff Johnson & co. Did a great job fixing my wedding ring. Their employees are very personable.
I enjoyed working with them.
Mary R.
Brynna Newlyn
Absolutely amazing experience working with them to create a beautiful ring from a family heirloom. So in love with the final product and it was such a joy to work with their team. ✨💛✨ …
Megan Hawk
My experience at Jeff Johnson & Co was amazing! They were kind, caring, and thorough. I love the atmosphere they’ve created! Even got to pet the owners dog :)
Jill Snyder
I took a ring in to be resized. The work was done in two days, and they found and repaired a loose prong. Everyone there was very helpful and I won't hesitate to use them in the future.
Chris Tsibouris
The staff were very friendly and accommodating. They took the time to talk to me and teach me tips and make sure I got what I wanted. They were very patient and willing to work with me. I would highly recommend Jeff Johnson & Co.
Michael Hogan
Jeff and all of his employees are the best. And great customer service. If you want a personal customized jewelry piece, they are without a doubt the best!
Luis G. Cruz-Ortega
Professional and friendly service. Brought my watch for an adjustment and it was done quickly. I was impressed with the craftsmanship and beauty of their jewelry.
Anass Elwawi
Carol is very polite and patient, her attitude is very professional. I asked for a ring on a short notice and she was able to get it in the next day!
Matthew Kirby
Have had many great experiences with Rich and the rest of the team at Jeff Johnson & Co. could not be more pleased with their custom work and great selection of unique jewelry options.
Katherine Graham
Rich Adams knows exactly how to help me every time I come into Jeff Johnson & Co. I trust him with all my jewelry needs and highly recommend.
Corrine Rice
I was referred to Jeff Johnson &Co by my local jeweler.i had a ring repaired (a family heirloom)
All the repairs are done in house,which was very important to me.The cost was lower than I expected and my ring looked brand new..i’ve already referred them to my friends who need high quality repair work.The staff is very courteous and professional
Jessica Miller
Absolutely wonderful! Always very helpful. My ring is perfect, unique, and exactly what I want. I would recommend them to all my friends and family!
Jordan Acer
Rich Adams continues to be my go to jeweler in Columbus. He is amazingly artistic and trustworthy. I know I am in good hands when talking to Rich!
Brock Pletcher
Resized some bracelets for me perfectly! Very easy and simple process. Madeline was great to work with!
Emmett Bahnson
They made the process easy and provided an array of options/ combinations. Buying process was excellent and I’d highly recommend!
Mina Cheriki
The ring resize was finished 6 days sooner than the original date and it came back so sparkly and clean! The staff was friendly and organized. Will be coming back for future cleanings!
Rich Rogers
Carol did a great job designing and delivering on a custom white gold bar necklace with diamond. Good communication and great product.
Kevin Davis
From the first time I stepped in the door and every time after, all of the employees have always been so kind, easy-going and knowledgeable. The place is just comfortable to go in to and it’s an enjoyable experience with gorgeous jewelry all over the spectrum, I would highly recommend to anybody
Ann Warner
I brought in an engagement ring to have the Suze adjusted. The staff could not have been friendlier. My ring fits perfectly!
Blake Szkoda
Fair, transparent prices, and supportive staff!
JBH
I worked with Rich to update some old jewelry, and made two new pieces from that. He was wonderful to work with and had great suggestions for the artistic aspect of what I wanted to do.
Tyler Wirtz
The staff couldn’t have been more informed, courteous and qualified. They fixed our ring and exceeded our expectations on quality and promptness. Thank you!
Maryann Scott-Smith
Great customer service. They found me exactly what I was looking for on several occasions. This is my go to jewelry store!
Mel Dressing
Jeff Johnson & Co. has been wonderful to work with and produces absolutely stunning jewelry! They definitely have our business for life.
Kory Stead
Honest easy going people. I ordered a custom chain and pendant, it was done on time, with regular updates and the whole experience was positive, highly recommended!
Christine Murakami
Love the end result of this custom project!
Lori Rea
My ring has sentimental value only. They were so helpful and kind. My ring is repaired and looks beautiful. Thank you.
Alexis Poliseno
JJ & Co. is so thoughtful when it comes to their designs! They work closely with customers to create one of a kind designs.
Jim Case
Jeff and his team always go above and beyond! Today Jenny and Bill both were so nice to my wife and made sure she left happy.
Justin Meats
Great personal service each time we’ve visited. The last trip was to pickup a ring I had resized.
Danna Droz
Service is friendly and never rushed. They fully explained and demonstrated the repairs we discussed. Made me free valued as a customer.
Mrs Lynn
Jeff J and Co always the nicest, efficient, beautiful work. 10/10
Lauren Sanders
Friendly and knowledgeable customer service.
Sam Underwood
Great experience! Always high quality, exactly as described, and my wife loves it.
Sharon Miller
Great service! Love this store. My new go to place for fine jewelry and repairs.
Judy Chester
Beautiful jewelry. Excellent service. One happy customer!! Love my necklace!
George Ferr
Exceptional jewelers, very professional and nice! Cool craftsmanship on site...nice variety of quality pieces reasonably priced.
Richard Hansgen
They was all very kind and helpful best experience i ever had at any jeweler
Beth Hook
Fantastic customer service. Went to the store to have a ring fixed. It was ready so quickly and looked as good as new.
Kami Darling
Absolutely amazing to work with. All so knowledge and talented!
Kim Haring
Friendly, helpful, creative staff. Great source for repair work, beautiful new purchases and maintaining valued pieces.
Katherine Lias
Prompt, professional, and pleasant team at Jeff Johnson made my jewelry purchase so easy. Thank you!
Timothy Foster
The service was great and we received our repair work back before expected. I would recommend them to anyone.
Susan Aumiller
Jeff Johnson and his staff are professional and service oriented. They all give personalized attention to every detail. I highly recommend!
Scott Naples
Always friendly, prompt with answers to questions, and most importantly, helps you find or design exactly what you’re looking for every time.
Mary Price
Love the quality and precision they use with their designs and repairs. Carol the true gem there
Nora Hiland
Quality of workmanship was superb. Staff were pleasant and very willing to please. I will return.
Jill Landry
Had to get 2 antique rings resize. They did a great job.
Natasha KOGANOVA
Wonderful people, extremely professional, friendly, the best customer service I ever experienced!
Definitely will be back!
Beci Campisi
Outstanding customer service
impeccable workmanship
Look no further-
This is the best jeweler in Columbus!
Cara Mayhugh
Fantastic work, I only trust these guys with my most valuables. They are family!
Kyle Edwards
Carol was super helpful and prompt. Such a. Joy to work and converse with!!! I’ll be back 😊 …
Beau Weiss
I had the best service and the most timely communication. I had a priceless family peace repaired by Rich.
Kerrie Ritchey
Great experience! Very friendly, no high pressure sales techniques. Will definitely go back.
William G. Smith
Very friendly, knowledgeable staff, took my questions and concerns to heart and restored my wife’s ring to beautiful newness! A++
Mickey Buck
Did an exceptional job of sizing a John Hardy ring to make certain that we were satisfied.
luann murray
Great experience everyone was very helpful and friendly. Will only go here for any jewelry in the furture
Robert Mueller
Nice people, excellent service! We had a great experience!
Beth Hazard
Rich did a great job of custom designing a ring for us!
Pat Peters
Excellent customer service. Very satisfied with repair and prices. Highly recommend.
Terry Chi
Beautiful and delicate pieces! Super welcoming and knowledgeable staff as well!
Bob Townsend
Really a wonderful jeweller and tremendously nice people!
Michael Trifelo
Professional and knowledgeable staff as well as fantastic merchandise to select from - truly an excellent shopping experience. Thank you.
micaella clay
Had some custom work done and it’s amazing I couldn’t be more pleased
Ezra
Carol was excellent! Great friendly staff. Highly recommend.
Jennifer Nelson
I had an absolutely wonderful experience with Jeff Johnson & Co., I would highly recommend them!
Bobbi Geiger
Wonderful and very friendly service.
Experienced professionals that are knowledgeable and willing to go the extra mile.
aharitos 00
The customer service was wonderful and the jewelry beautiful!
Tabassum Iman
Excellent service! Very reasonable prices. They are professional, helpful and honest.
Lucia Dunn
Great jewelers!! Highly recommend.
Jerry Kasberg
The service was great! Rich was very helpful. The ring looked great!
Terri myser
Very helpful establishment.
Carol was patient and had lots of good ideas.
Jim Holley
First class customer service. Much more personable than the major chains.
Robert Polley
I bought my girlfriend a necklace.
5 stars.
Karen Angus
Fabulous help from Jeff Johnson to make a perfect ring. Couldn’t be happier!
Shauna Parker-Harris
Everyone was very pleasant and took really good care of me!!
From Runways to Roadways
They did great work for me.
Julius Southers
Really friendly staff. Fast service.
Caitlin Foley
Excellent job repairing/restoring my ring. Thanks!
Alex Neumann
Amazing purchasing experience with the most amazing and caring staff.
Donna Kirkbride
Had pearls re-strung. Great service, great people!
Jess Blount
Excellent, professional and personal 🤗 …
Beckie Guterba
Searched for Rich Adams till I found him. He’s the best!
jennifer sanderow
Great service and very personable employees. Great experience!
Tasha Akers
Nothing but excellent service ♥️ definitely will be returning!
Carol Wilcox
Great service and beautiful work!
Melody Brown
Rich was wonderful to work with, awesome experience.
Paul Seals
awesome company friendly staff and professional service
william chaney
Excellent customer service ,excellent workmanship.
Steve Bodkin
Reliable, quality, professional. Perfect
Brian Napier
Everyone here is amazing. Friendly and professional!!!
Jane Dean
Nice workmanship, prompt and friendly service.
Lisa Cook
Amazing customer service!
Adam Berger
An extremely professional and courteous staff.
Linda Borelli
Everyone is very friendly and helpful
Eli Womack
Very professional and courteous!
diana ruby
Helpful and personable service.
Tom Mac
Very nice experience overall..!!!!
gloria gluntz
Excellent work
Theresa Reinhard
Beautiful work!
Jonathan Rohrlick
Absolutely amazing!!
Betty Weaver
Great service.
Natalie
Amazing work!!!
Austin Hughes
We felt very well taken care of from start to finish. Carol is the definition of professional and personable. We felt like we were being treated as friends and loved the final results of our wedding bands.
We definitely know where to go with any jewelry business in the future and would recommend this business to anyone. Thanks
Laura Caudill
Absolutely fantastic customer service and they were able to fix an issue with a ring easily, quickly and with fair pricing.
Jared Buck
Emanuel DeBOSE
Amie Vonderloh
Tim Malone
Jessica Vernon
Paige Vandiver
Cynthia Boulton
Nick Runyon
Mark Cole
Maeve Hogel