Reviews of WEST TOWN JEWELRY & LOAN. (Jeweler) in Chicago (Illinois).

WEST TOWN JEWELRY & LOAN

175 Reviews

168 Comments

Jeweler

Pawn shop

2059 W Chicago Ave, Chicago, IL 60622, United States

Description

Information of WEST TOWN JEWELRY & LOAN, Jeweler in Chicago (Illinois)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of WEST TOWN JEWELRY & LOAN

Reviews of WEST TOWN JEWELRY & LOAN

Jenny Fernandez

Bottom line, best prices on jewelry and coins. West town has the best customer service as they treat everyone like family. The store is a classy store as they just deal with jewelry and coins. They do not deal with electronics and stuff like that. Gabe the owner was a nice man and he was definitely an industry expert.

amro mohamed

Gabe was recommended to me by a few of my coworkers. I went in today after shopping my jewelry that I don't wear anymore. I went to two other places and was shocked that the pricing can be so different. I was offered $300 from one place $520 from the second place and Gabe offered me $1,300. I will definitely recommend thank you very much Gabe.

Will Atkins

I went in today with a sterling flatware set. I went downtown where they said they would pay me for the pattern. I called Gabe and he said it’s for the silver value not the piece. I told him it’s worth more as a set. Gabe told me to get your prices and then see me for the silver price. Games price was $390 more I will definitely recommend.

Joseph La Sorella

After reading reviews, I still was hesitant to go in because I have never been to a place like this before. When I went in Gabe told me the price, what it was worth, and how he came up with the value. After Gabe gave me the price I went to a bunch of other shops as I have time and don’t need the money. I was disgusted!!! All the other shops just said, how much do you want for it and wouldn’t give me a price. A few shops felt sleazy! Gabe gave me the best price, but even if it was close, I liked him the best and sold to West town.

Agnes la sorella

I had a coin collection and some gold. I sent an email to a bunch of coin shops. Gabe sent me back an email saying what he would pay me for it. Gabe really stood out because all other stores just said I have to bring it in. He made it so simple. Great experience!!!

Leah Carlos

Most of the prices were market for selling my gold; unfortunately, a deceitful spirit took over the person who clearly misquoted a lower price. I saw the calculator but he chose to quote a $3 lower price to me, one of God's angels. This isn't about great reviews to bring in more business but once in a while, the part of a person that falls short of God's glory shows up when they are near me. Unfortunately again, I haven't been able to find a closer location that can service me with good intentions. If I am not successful, I might have to go back.

Karl Jones

Had some old family jewelery I wanted to dispose of. Contacted West Town, met with Gabe. Upfront, professional, honest, informative and personable. A true professional. I highly recommend West Town whether you're buying or selling.

Margaret Axen (Ms Fiat)

Really great guy very fair price shows u wut he gets and wut he gives u. He is a true blessing I went in to sell jewelry to get my teeth fixed and thank to him I now can thank u so much for being a blessing to many people

Johnathan Wick

I did my research and knew what the price per gram was. I know that the store has to make something. Have got me paid. Amazing service and very honest. Thank you.

Sarah Johnson

Gabe was great to sell to. He was thorough with explaining his process. Very fast and reasonable appraisal.

Samuel Camacho

The store was clean and I was greeted with a smile. I saw Gabe and the pricing was consistent with all the reviews 5 stars.

Lisa K

I previously went to another place and had a terrible experience. This place renewed my faith. The gentleman who helped me weighed my items immediately in front of me so there was no discrepancies. He tested everything quickly and gave me a more than fair amount for my items. I will never go to another place to sell. Thank you for the outstanding customer service and fair payout. *Oh, and the lobby is lovely and clean!

Nicholas Watts

If I could give 10 STARS I would! Gabe made the process enjoyable and fast. Can't wait to go back.

Bernard Colbert

This pace is amazing! The owner is so friendly and helpful! Expert advice and best prices- on Coins, Jewelry, Watches, Precious Metals, Diamonds and more!! Can’t say enough about how positive my experiences as a customer have been!

Ralph Soto

I went in for the 1st time today, awesome place. Gabe took care of me, professional and definitely will be returning thanks again!

Leticia Arroyo

Gabe was the best, kind, trustworthy and paid best price for my gold. You know when you are getting ripped or meeting a shady character. Not here. Rest assure, have peace and sound mind knowing you came to the best place in chicago to sell your gold. May the Lord Jesus Christ, bless him for his patience, honesty, professionalism and great service. I recommend him to everyone. He took time to inspect my gold, told me the days rate and how he prices. He was very knowledgeable in what he does. Thank you for your kindness, expertise and business, God bless you

James Codispoti

Went to west town jewelry after looking at lots of different sites and reviews. Was met by Gabe the owner and he brought me to the back and went through all my coins and a few pieces of jewelry i had to sell. Explained what everything was and its worth. Made me an offer that was more than i expected, the whole experience was great and quick. Also brought my watch collection in and he installed batteries. Very professional, as well as friendly. Highly recommend West town jewelry for all your jewelry, watch, pawn or selling needs. Would give 6 stars if i could. Ask for Gabe , for honest, friendly service.

Ashley DeJesus

Very clean environment. Greeted w hand sanitizer upon entering. Worked with Gabe to evaluate some jewelry. He was transparent in what the best options would be on reselling certain items. Gave a very fair price. Will come back w more business and recommend to my network. Left very happy w the sale. 10/10 recommend

Mary H

I was looking for a buy and sell Jewelry store as I didn't have good experiences of other places in Chicago, so when I read all the great reviews, I just had to check this place out. I called and spoke to Gabe (the owner) and indicated that I had some misc gold jewelry, old watches, and other oddities that I was looking to sell that if he bought any of these items. He told me to bring them in and he would give me a fair evaluation of my items. To make a long story semi-short, a family member and I checked out his store about an hour after I called. It's no lie, this man is a great. He is very down to earth and explains the worth of your items and the techniques he uses to give you the best value for your items. It was quiet when we first arrived, and soon after customers started coming in and it got really busy. Since we were not in a hurry and had several items for him to review, he attended to his other customers first then came back to us very quickly. He was very thorough in checking the items and told us what each item was worth. He also gave us some really good tips that others in this business don't do at all. I was able to sell my gold jewelry at a great price and received more than what I was expecting. He made our experience so pleasant, that we are going to dig for more items to go back and support his business. Thanks Gabe!!

Whitney O'Keeffe

I went to West Town Jewelry & Loan having done my homework and determined not to be taken advantage of when selling a gold ring that I had. Gabe, the owner inspected it and gave a quick rundown of current market value & how much he was able to offer. I was pleasantly surprised that his offer fell into the higher end of what I hoped to get for the piece. On top of that, he was friendly and pleasant to interact with. This was my first time selling any type of jewelry and I expected the experience to be akin to dealing with a car dealer - a shell game of numbers and fees. Glad to say that it was transparent & without any stress.

Jamel Freeman

I don't typically leave reviews but I was compelled by Gabe's superb customer service, expertise and care. Specifically Gabe took me through the process of assessing my items and carefully explained how he arrived at his pricing. He even suggested I sell an item on Ebay; that I could get more than he could offer. He even offered to help! Few people understand that building relationships in business nets more business. I appreciate your help Gabe.

Dimple Dang

Gabe was very professional and make the process very easy. I have been to other pawn shops before and the experience at West Town Jewelry was the best! The process was simple, quick, and I felt that Gabe provided the best value that he could have for the items. I would highly recommend going here before you go elsewhere because you won't be disappointed.

Sophia Guel

Been to this location twice and the owner always explains pricing very well, very nice and always quick service

Flex Peña

Amazing pricing and customer service. Gabe was helpful and honest. A+++

leah logsdon

I just want to start off by saying what a wonderful experience I had when shopping with Gabe at West Town Jewelry and Loan. He had a wide variety of exceptional pieces of fine jewelry for me to choose from. When I received the piece, it was delivered in pristine condition. Gabe, being a small business owner, provided outstanding customer service and was a pleasure to work with. Bar none, he exceeded all of my expectations. Thanks Gabe! Can't wait to come back.

Jeffrey M

West Town Jewelry & Loan gave me the BEST prices for my bullion. The prices they pay are much more than other competitors in the area. When places say, "we pay the most for your gold", West Town Jewelry really means it! Gabe is an extremely nice man who helped explain everything to me in detail. I would highly recommend visiting this place to buy/sell jewelry, bullion, etc.

Alice Palic

Great experience! I brought a few pieces of old jewelry that I don’t wear anymore to West Town Jewelry and Loan to sell after reading the good reviews. Gabe was incredibly friendly and helpful, and walked me through all of the steps of evaluating and pricing the items with total transparency. The prices were fair and based on the up-to-the minute market value of the metals, and I was pleasantly surprised by the outcome of the transaction. Additionally, Gabe generously took the time to appraise a set of antique silverware so that I could put it up on eBay, and wrote out a sample template of the way that he would approach posting the listing. Gabe is super professional, is really contentious about establishing trust in the transaction, and I would certainly do business with him in the future.

Geralyn Fitzgerald

Oh my goodness, this is the place to go if you have coins to sell! From the instant you meet the owner, Gabe, the experience of selling your items is completely positive. Gabe is knowledgeable and beyond fair. In addition to his patience with evaluating my collection, I observed Gabe helping a young couple with a jewelry question. As a result, I would not hesitate to recommend Gabe for jewelry needs as well. It can be daunting when you are trying to find a reputable dealer, look no further than West Town Jewelry & Loan. The absolute best!

Abbie Proctor

I researched places to sell jewelry and landed on West Town. I went in today and Gabe looked over my pieces and gave me great info on what my items were worth and a great payout. I kept some of my favorite pieces and he suggested what to do with pieces he thought I could do better on by selling online. His open and honest manner of business will bring me back.

Mike Dominguez

So i live in the south burbs, I did some checking and this place had 5 star review after review. Everyone said that Gabe and Mike were pleasant to work with, so I decided to go and check it out. The reviews are true. Gabe and Mike were very transparent about the whole process, explained the prices of what everything was priced at. So if you live in the south burbs, north burbs, west burbs. It's well worth the drive to come here, you'll be treated with respect and you will get the best service and prices for your coins and jewelry.

Isaak Rosenbaum

I shopped all over the place to get the best price on my jewelry. I checked out west town jewelry & loan and went there because of all the great reviews. The reviews were true!! Gabe the owner of west town appraised each item using the latest in professional tools and technology. He was able to pay me based on my items and not just for scrap gold. I will always go back and everyone should make this their go to place. Gabe was honest and made me feel comfortable. I definitely got that small family run business feel that you don’t get anymore. Thanks Gabe I will be back and I will tell everyone about your business.

Julissa Zee

I have visited a few jewelry and loan places in the past and have left dissatisfied. I decided to check this place out when I ran a Google search. As soon as I walked in the door, I was greeted with a warm welcome. The staff is very courteous and knowledgeable when it comes to their inventory. Gabe and Carla are the most sincere and honest individuals you will ever meet. They will not scam you like most places do. They are the definition of "customer service." I will most definitely return and I highly recommend this place to anyone. Did I mention that this business is family-owned? Most people tend to overlook small businesses and forget about the amount of time and effort put in to make one's experience worthwhile. Support small businesses!!

Pamela Kaiser

This place is 1st CLASS! The fantastic owner Gabe greets you for the first time as though he has known you for years. My transaction with Gabe was comfortable, educational and financially rewarding. Gabe is genuine and in today's hustle and bustle he gives you time and important information regarding your transaction. Priceless! His merchandise is breathtaking and he also designs custom jewelery. I look forward to working with him in the near future on some great designs.

Jonathon Siegel

I had an excellent transaction with Gabe and Mike. They were extremely fair, and I felt taken care of. The store is very nice and professional. I highly recommend West Town for any of your jewelry needs. They had my watch fixed and cleaned days before originally quoted.

Biggie23 AG.

Top notch customer service! Welcoming atmosphere and you're dealing with honest people who will pay best price for merchandise. They also have a beautiful selection of jewelry. Owner, Gabe, treats his customers like family. Not like other places where they make you feel like you're bothering them. Staff is extremely knowledgeable and friendly and they make one hell of a cup of coffee! Great place to go for all your jewelry and pawn needs. Biggie from the AG family

Debbiemike B

It is always a pleasure doing business with Gabe. I look forward to it! He is very down to earth, honest, and clearly explains whatever deal we are doing. A nicer guy you will rarely meet. He is straight forward and his pricing whether if I'm selling or buying always seems to be the best deal out there. I always feel I get a good deal from Gabe and that is why I keep coming back!

Ashe S

Wonderfully easy and comfortable experience. I had no idea what items I had of value and Gabe did a fantastic job explaining and walking me through everything. Transaction was smooth and I personally think he was very fair and honest.He is also very professional and personable; my 3 year old was stoked because he had complimentary chocolates. Even found out we share the same birthday. I definitely will return in the future. 100% recommend.

Alec Kulinczenko

Awesome place, Gabe is great. He is professional, knowledgeable and honest. He will not pressure you for any sale and explain everything in detail. You will not feel like you will get ripped off here. I had old jewelry I brought and sold as well as had an appraisal on a ring done. Both experiences were smooth and quick. I highly recommend this place for anyone looking for anything jewelry related.

Chris Jaworski

I came through friday afternoon I believe. Gabe was very helpful and had the best prices.i will definitely be selling my scrap gold with him once again. Thanks for the great exchange.see you soon.

Yasmin lsa

This was my first time going to the store. I was astonished with the customer service. The owner Gabe is very understanding and very professional. If I could give this store more than 5 stars I will. I will highly recommend West Town Jewelry and Loan for your jewelry and loan needs.

Joanna Roguska

Today I visited the store for the first time and it made a very positive impression on me. Gabe, the owner, was transparent, professional and very friendly. He generously shared his evaluating process. It was a fair smooth transaction and his offer surpassed what I had been offered in two other locations. I highly recommend the store!

Vincent Bonsonto

I absolutely love this place! Great location, great jewelry and amazing customer service! The owner is so knowledgeable and works to fit your needs and budget. My husband got my engagement diamond from here and it is beautiful! I even went back and bought all my bridesmaids gifts which all the girls loved. I definitely recommend this place! Ask for Gabe he's the best!

Nikolina Dobric

Gabe (the owner) was great! I sold a ring that my ex boyfriend got me. The transaction was super quick. Gabe was very professional and gave me a good deal. The shop itself it’s super clean and looks practically brand new.

Johnnie Simpson

I decided to go to this place because of all the good reviews. They are not exaggerating, Gabe is a great guy. He is very fair and honest. He doesn't try to cheat you when it comes to the value of your items, like other pawn shops often do. I've made many trips to this business in the past three months and I will continue to come here in the future. I would defeinitely recommend this place to everyone.

Jack Smith

I know the owner, Gabe and he helps me out with all of my coin and jewelry needs. If he can’t help for some reason he will tell me places to go that can better help me or to look it up on eBay and put it there. He does this because he wants me to get the best prices and or help me learn more about my coins. Over all this is an amazing store. It’s like a really fancy pawn shop with great service. Gabe is the only worker There. Amazing job ⭐️⭐️⭐️⭐️⭐️

Briana McElroy

This place is the BEST!!! I'm a college student and have a lot to pay for on my own, therefore decided to come here to pawn a ring I owned to make a few ends meet. They were very down to earth, understanding, and treated me as an individual rather than another customer. They are honest, yet willing to work with you. I'm very happy that I came here. They also have such a beautiful selection of jewelry with great prices! Highly recommend.

Alexander Martinez

If ever you need a reliable and honest place to go pawn your valuables I definitely say come here. Walked in and the 1st thing I noticed was how clean and neat the place was. Met Gabe the owner and he was very professional and nice. I had other experiences at pawnshops that were not as welcoming as he was. It was hard to part ways with my chain and pendant and he gave me a very generous deal on it. Very understanding and honest about my pieces and situation. If your tired of looking around for pawnshops or jewelry spots definitely come here you wont be disappointed. Thanks Gabe appreciate your business.

Dez

These guys were super friendly and knowledgeable! They appraised my jewelry right in front of me and transparently explained what I had and its value. I had one ring that they couldn’t give me a lot for, so they told me how and where I could sell it online myself to get my money’s worth. Definitely recommend!

Rowan Lynch

Completely agree! This place is really great very professional. And excellent service very recommended.

Becky Demos

Carla and Gabe were fantastic to work with. I needed a Crucifix for my daughters Confirmation that was different. They took the time to actually show me what I was looking for and helped me make the best decision. It turned out gorgeous and my daughter absolutely loved it. I will definitely use them again and refer them as well. Here's to great customer service. something we don't come by very often these days!

Melanie Gonnigan

This was my first time visiting a buy/ resale shop. Mike was very nice and professional. He made me feel at ease. He spoke to me throughout the process letting me know what he was doing and why. From what he explained to me I feel that I was treated fairly and respectfully. There was only one thing that was probably my fault. I asked about the stones in one of the rings, but I got caught up in the conversation that I forgot to ask about the stones in the other ring. Just make sure you stay on course when you are conducting business. I would recommend this shop to anyone.

Cher Garman

I am one of those people who does a lot of research when buying anything (I do admit I'm really picky.) In this case, I did just as much research before deciding on where to take some of my old jewelry, and I am extremely glad I went to West Town Jewelry & Loan. The phenomenal reviews are spot on; Gabe is incredibly kind, knowledgeable, and explained every detail I needed to know (cost of gold and silver, the way it is tested to see if the material is real and what carat weight it is.) If you are like me, and hesitant as to where you should take jewelry items to sell, go and see Gabe because you will be really glad you did. Oh, I must also mention that the amount Gabe provided for my jewelry was awesome. I'm going to look around and see what other items I want to sell and then I'm heading straight back to West Town! Thank you so much, Gabe!

Frank Zadravecz

Gabe and West Town Jewelry were a pleasure to work with. I had three older pieces of jewelry that I was interested in for appraisal/sale, and he made the process much easier than expected. He quickly and honestly evaluated the pieces without any pressure to sell, and provided fair market value without hassle. I recommend Gabe for anything jewelry related!

Michele A.

I brought my watch in for a new battery and my wedding ring in to be repaired as well as resized and appraised. The owner, Gabe, provided outstanding customer service. In addition to the requested changes, the ring was also cleaned and polished and looked better than when I first got it almost 19 years ago! I will definitely use this business again! Thank you Gabe!

ANDREW

Today I went in with a small amount of gold and was able to get a great loan for what I had! Mike was exceptional and let our deal go smoothly and welcoming! Highly recommended if your in need of good customer service when handling these kinds of transactions! Thanks again and will definitely be a returning customer!

Denise Benbrook

The service here is wonderful. I brought Gabe some family heirlooms and he was so knowledgeable and honest about the value of every item. They had an amazing selection of unique items as well. I will absolutely continue to do business here.

Kelly Shugrue

I cant believe how much money I received for my gold and silver jewelry! I had small diamonds in my earrings and and pendant charm that the the owner paid for. I did my research and went to TWO other locations. One of the locations that I went to said that they don't pay for small diamonds! Gabe made the transaction painless and stress free. He put me at ease and he said that he would be appraising my items, and that there is never any pressure at his store. He was very welcoming and I would recommend West Town Jewelry & Loan to anyone who would want the most for their valuables!!!

Yumang Guintu

Honest and welcoming- Gabe was extemely thoughtful and took his time to price a bracelet. He is also dedicated to customer service as he checked in with me multiple times to make sure I knew that he was making sure to quote me correctly as I waited in the comforting lobby. This is the most trusting pawn shop I've been too. No need to go anywhere else. +1 for the chocolates in the shop.

Jannett Betancourt

This shop makes me wish I had more of a need for pawning and selling old jewellery. The space is so welcoming and has a high-end boutique feel with beautiful pieces on display. The owner really does treat you like and old friend and the prices are unbeatable. Definitely recommend.

Michelle B

I couldn't be happier with this place, and will definitely be returning here in the future! 28 years ago my mom lost the marquis diamond out of her engagement ring while cleaning the house. She was devastated! She has always wanted to get a replacement diamond for it, but with 3 daughters in private school, the price was never right and eventually it just became a dream to get it taken care of. She recently expressed to me that it's still something she would like to do, so I thought we should look into it. I heard good things about west town jewelry, so I thought I'd start there and I'm so glad I did! Gabe, the owner of this place, was so helpful and knowledgeable and ended up finding an excellent quality diamond to go in my moms ring! The clarity was impeccable and the price he quoted was extremely reasonable. My mom was thrilled that she may actually finally have her ring taken care of! She decided she wanted to adjoin her wedding band and engagement rings as well as get both of them stretched. There was also a small diamond missing from her wedding band which she wanted a replacement for. Gabe said this was no problem at all, so we brought him her bands, sized her finger and he handled the rest! The turnaround time for all of this happening was very quick too and Gabe was very attentive to her situation and made sure he handled her rings with care and that she had them back as soon as possible. When we got them back they looked brand new, as he cleaned them really well for her too! After 40 years of marriage her wedding band was looking rough and kind of tarnished, but it's back to its original glory! I should also mention that my mom is disabled and in a wheelchair and it was not an issue for her to get in and out of this building. I would highly recommend this place to anyone for their jewelry needs.

N H

Do you want the best price, exceptional and friendly service along with supporting a wonderful family owned business at the same time?? If so, then visit West Town Jewelry & Loan! I've shopped around the area and West Town really did give the best price on items I wanted to sell. I'm glad I found them. I will return in the future and I suggest you check them out. It is definitely a plus when you can support local family-owned businesses.

Frank Castro

A buddy of mine told me about this place, man am I glad he did! I went in to look for a gold chain for the wife. Ended up finding a great piece and the price was awesome. Only problem is that there was too many nice things to choose from. It was a good problem. I think the guy who took care of me was Gabe, and he seemed like he might have been the owner. Regardless he was a staight up guy and a pleasure to deal with. Well worth making the trip over there.

Joe Marino

I had a bunch of gold and platinum jewelry that had been in my family for years. I went to West Town Jewelry and they paid me 25% more for my stuff than a reputable place I always went to. In my opinion if you want to get the most for your valuables go see Gabe at West Town Jewelry. He's very knowledgeable and your treated like a friend.

Enzo S

West Town Jewelry & Loan is by far my first and only stop when buying or selling jewelry. Gabe and the staff are extremely knowledgeable and fair and truly make customer service and satisfaction their primary goal. Gabe is honest and is always willing to work with me and my family. I know I can put my trust in West Town Jewelry & Loan.

Roselyn Mazzone

I stopped in West Town Jewelry & Loan for the first time this past week. I've never been to a place like this so I didn't know what to expect. The store was upscale with a wide range of jewelry. The people there were very friendly and helpful. I had a ton of questions and the owner took the time to answer all of them. I would recommend this place to others and I will definitely be a returning customer.

Kelly Maline-Schoenecker

I have had nothing but great experiences dealing with Gabe at West Town Jewelry and Loan. He makes sure you understand the processes of buying and selling jewelry and he’s EXTREMELY knowledgeable. I won’t go anywhere else to buy and sell Jewelry and coins.

Anna Sebela

Not that GABE needs another good review but I literally feel obligated to tell everyone what an amazing guy he is. Not only is he DIRT honest, but he is a genuine person and will really help you out. If you're looking for an engagement ring, selling something go to him. Not only will he educate you, but he will also get the job done. A+++++. Thank you Gabe!!

Devi Ran

Gabe was an awesome help! He help me identify each jewelry piece and was extremely friendly. His store was clean and had a great atmosphere. Everyone should go here!

Erica Higham

This place is the BEST!!! Ask for Gabe (the owner), he will treat you like family! I took my grandma's engagement ring for some much needed work and he made it look beautiful, while still keeping its vintage look!! Great location, beautiful establishment! You definitely will not be disappointed!

Angie Oviedo

Was there a little over a week ago, it was my first time selling anything at a pawn shop, so naturally I was a bit nervous, the owner Gabe was AMAZING, he explained to me the whole process, patiently took the time to show me how he arrives at the price he offers for every single item I brought it, & I think what struck me the most was his honesty, I brought in a Pandora necklace, that he suggested I hold on to, he even suggested I try selling it on ebay, because I’d get more money for it on there. I will most definitely be returning!!

a

Came in wanting to sell my mothers watch. Gabe took his time to explain my options and ultimately recommended I'd sell the watch on Ebay as I'd get more for it. He even took 30 minutes to explain the Ebay protocol, measure the band length and provide certain details of the watch I wouldn't have been able to come up with myself. Would recommend to anyone looking for a fair transaction.

Karen Walaszek

Gabe responded to my email promptly and the transaction of selling some of my jewelry was smooth and professional. I knew what I had paid and his offer was reasonable. His suggestions for pieces he was not interested in was a reason for that fifth star.

Drew Green

I live in the neighborhood and needed a few watch batteries changed. After calling to confirm that they replace watch batteries, I stopped into the store and was pleasantly greeted by Gabe. The turnaround time was incredibly quick and Gabe was incredibly welcoming as I entered the store. I will be back in the future anytime I need a watch battery changed.

Michael Richied

Couldn't be happier with my purchase at West Town Jewelry & Loan. Gabe, the owner, goes out of his way to make sure every customer is 100% thrilled with their purchase. My fiancé and I love the ring and can't wait to go back for our wedding bands

Adam Soroka

This is a true family-owned operated business. Meaning you get personal service with great pricing. My wife LOVED the ring I was able to get her at Christmas. We can't recommend them enough. Just go in and ask for Gabe and/or Carla (yes, you are on a first name basis with them). Chicago needs more businesses like this!

Takintayo Akinbiyi

Didn't end up buying or selling anything but that happens. I was skeptical of all the good reviews since sometimes it's fake. True to his reputation he was very helpful and very transparent in all he did. He doesn't buy the stuff I was trying to sell but spent lots of his time helping us and giving phone numbers and names of who to call. Great Guy!!!

Alisa Hauser

great experience with owner Gabe. I was helping a friend to sell items from an estate and went to another place first, which quoted me significantly less. Gabe showed me everything he did (weighing, scanning) and calculated the amount he would pay based on the current market.

Sean

I learned of West Town Jewelry from a friend so I decided to stop in to see what they were all about. The people here were extremely friendly, knowledgeable and trustworthy. I am not a jewelry expert, but they made me feel comfortable and took the time to talk to me rather than "Sell" me. The selection was better than any other place I had been.

Matt Lee

Just came in for the second time, and for the second time I’m leaving very satisfied. As a college student, Ive been worried about getting stiffed, but they walk you through their entire process and make sure you understand the logic behind any offers they give you. This is the only place to go for selling jewelry and gold.

Erick Clifford

Best jewelry shop in Chicago! Fair prices! They did an excellent job repairing my gold chains!

joseph caputo

Outstanding staff, beyond knowledgeable and generous. I was behind on bills so I brought in almost all my jewelry. They offered me top dollar which was amazing cause I didn't have to sell all my stuff!!! Real people who understand.

Elio DiStaola

Super impressed by these staff and selection. No intimidation just friendly reliable staff with great pricing and great trade in values. The owner is always around and is super knowledgeable. Thanks WestTown J & L - we love our new rings!

Michael Colin

Went in for the first time today to sell a few gold coins. Gabe was very friendly, and the entire process was clear and informative. Would absolutely recommend, and the next time I have to sell any coins this is the place I will be returning to!

Eyvette Dobbs

My first time going I felt very comfortable that's how Gabe the owner made me feel. He will work with you and u will leave out satisfied and he's always smiling. Definitely recommend....!!!!!!!

Mike Rozmus

I had old sterling flatware and antique jewelry to sell. I went downtown thinking I would get a higher price, but wanted to check out west town jewelry and loan before I sold it because I heard they pay higher prices. Glad I did, worth it!!! They paid me higher than downtown prices plus no paying for parking and no horrible traffic to sit in. Save yourself time, money and aggravation by going to west town jewelry and loan. See Gabe.

Caresia barton

The owner, Gabe, was very professional, nice and helpful! He made my experience great and I will definitely be back to do more business.

Joann Lysiak

Gabe was very helpful and accommodating. He knows his stuff and a pleasure to work with. Glad I found him in Chicago. Nice office, beautiful rings, great location and plenty of parking.

Emily Maline

I just wanted to give a quick review to say the owner, Gabe was so easy to work with! His store is so clean and inviting. No pressure to sell or purchase. It was like talking with a friend!

Nate E

Great experience with Gabe. . Gabe is always available to post a fair bid on physical gold/silver. Highly recommend

gjackson4343

It was my first time in the store, and Gabe was very friendly and helpful. I won't go to any other pawn shop after this visit, I'll be returning to West Town Jewelry for all my future needs.

Daniel Burdulis

Gabe is awesome. Very honest, personable and friendly. Doesn’t take advantage or rip people off. If he can’t help you in one way, he looks for other ways to help. Will continue to use West Town for sure!

Cameron Townsend

Gabe gave me around market value for my gold and silver whereas most places around here will try and make 30-60% interest off your sale. Very polite and friendly. Will definitely recommemd

Silky Tresses By Sami

Very nice customer service! They let you know exactly how they break the price down and give you the best for your buck! Highly recommended! Very nice ambiance

Michelle Ness

Great selection of jewelry & friendly customer service. I'm looking at engagement rings right now & will definitely be bringing my boyfriend back here to buy one. You won't be disappointed!

Keenan Dobbins

Gabe was very knowledgeable on the subject of precious metal even appraised and old ring i had from dubai gave me a great price almost super close to spot price on gold going back to sell my other items

Alex Fregoso

Owner gabe provided excellent service highly recommend going to West Town Jewelry for service and insight. He really does provide best possible service or will help point you in the right direction. I will definitely return

Mike Kruse

I actually shopped around for the best price for some coins and jewelry that I had to sell. West town gave me the best deal BY FAR! I would absolutely go back there and I would recommend anyone to go West Town jewelry and loan!! Thanks Gabe!

Garrett L

The Cash For Gold Prices they offer in Chicago are great, a friend asked me for a recommendation on a Cash For Gold type place and I recommended West Town, they offered twice as much as the other company he went too. Honest people are hard to find in that industry, I highly recommend them if your looking to sell your jewelry or gold in Chicago.

maria mercado

I needed an appraisal done quickly and professionally; Gabe saved the day. I highly recommend him. He masters his skill, is professional, and works with efficient tools.

John Capesius

West Town Jewelry and Loan is a wonderful establishment operated by wonderful people. Best prices and services. Was a pleasure to deal with this company. Very nice work!

Amy Xu

Highly recommend this shop. The owner was transparent about what the real value was for jewelry and offered helpful ways for me to get the most out of my inventory.

Mark Urbane

I had a bunch of gold that was in the family for a while. I went to a couple of stores and got some prices. I saw west town jewelry & loans high reviews and decided to give them try. They paid more than anyone.

Angela Popoca

Friendly, easy and quick service. The staff is very knowledgeable and explained everything to me. The store is very clean and nicely decorated. I’d definitely come back in the future and highly recommend checking them out.

Vince Zambuto

What a great experience. I have known the owners for many years. They are very trustworthy and fair... I would only go to West Town Jewlery and loan. I recommend it to anyone!

Jill Cahr

This is THE place, the only place to go to sell jewelry, gold, silver, sports memorabilia. I just sold gold and jewelry and could not have been happier. They are extremely honest, friendly and easy to work with.

Pete Caputo

Went to west town jewelry and loan and brought in some costume jewelry that I that other pawn shops told me were nothing gabe the owner has a xray machine that tells you weather it's real gold or not well he put each piece of costume jewelry I had and some of them had little gold beads in between the the regular beads well they turned out to be real gold so gabe the owner took the time to take apart the necklaces and weigh how much gold I had I made I made 125 dollars of garbage jewelry that other pawn shops told me to just throw away a big thank you to gabe if it wasn't for his honesty I would of threw away over a hundred dollars I recommend this place very very highly

Joe Coconate

I went in here right after they first opened. Gabe, the owner, is very knowledgeable and a pleasure to work with. Everyone I have sent in here has been very pleased with the level of service they received.

e m

This place is great! Just left with money and a smjle!! Go here to sell!! Pet friendly. Gabe is a great guy! Will definitely be coming back!

Jake Morrisroe

Had a pile of watches that needed batteries and be reset. Was able to wait for less than 10 minutes and walk out with everything taken care of and installed.

Zelda Smith

Very professional and I had a great experience when I tended to my business. I would recommend this business anytime.

Emily Sutherlin

Wonderfully helpful. Gave me a totally fair price for what I had to sell, and offered me information and advice about the items I wasn’t sure if I wanted to sell yet. Absolutely recommend going here.

Mike Petschenko

Gabe was very honest and knowledgeable and made me feel comfortable. Great shop with excellent customer service.

Dj Koukoulis

Once again I was satisfied by the main man Gabe himself! Outstanding customer service and is very reasonable. Plz go see Gabe you won't be disappointed!!!

Annette Grynevich

I appreciate the quick, friendly service I get every time I come here to change the battery in my watch. I feel lucky to have this place in the neighborhood.

M Shannon

West Town Jewelry and Loan has a beautiful assortment of jewelry and the owner was very helpful. Will definitely be returning!

Erica Reyes

We went there for a jewelry repair and Gabe provided professional advice and excellent customer service. Will definitely we back soon!

chris mcgovern

Amazing !!! Owners were very warm,welcoming , and knowledgeable ! Felt like royalty when I was inside and got an amazing deal on a gift for my girlfriend . Will be back for Christmas for sure

Araceli Gonzalez

I went in and found some really nice jewelry. They had great customer service too. I would highly recommend this jewler.

Matt Smith

Gabe the owner has always been fair with us , and treated us with respect. We always take our business to West Town Jewelry!

Gerri Coconate

This is a beautiful store. Owner very knowledgeable about coins. I also got a great price for my gold! Go in and see for yourself.

Dan D

Great place. Very knowledgeable and caring owner. Received a better price than 3 other places I went to before. Will definitely do business with again...

Katrin Asbury

Gabe was awesome! Transparent, polite and professional. I would recommend this establishment to anyone.

T

Gabe, thank you so much for the excellent, speedy, and professional customer services. You now have a loyal customer.

Monika Czerwinska

Very satisfied and happy with transaction from A to Z! Thank you Gabe for your kindness, help and professionalism !

Susan Bernstein

Gabe is the best. Honest and fair prices. Loads of integrity and excellent appraisals. thank you

Crystal Castaneda

Love the vibe and Great Staff. The owner Gabe is awesome and once you enter this place will be your regular go to shop . 🤗 …

Laura Hanson

Great place! The owner is knowledgable, explains everything to you and is engaing and pleasant.

Jose Ramos

They are great people they give top dollar for your silver and gold and they will answer any questions you have over they are one in my book see you guys soon

Valerie Gallion

Gabe the owner is very nice, honest, helpful and informative. Much respect to you guys and your business.

Michael Cox

Great Place run by great people! Everyone I know who has gone here has been very satisfied. Highly recommended!

Andrea Jones

Friendly and fair value of what I pawned. Super easy to work with! Would recommend

Courtney Monarrez

Great place to go!! Family owned and the owners are the sweetest people😊 You won't be let down going to this store, guarantee you'll even be back for more!!!!! …

Lisa Bagley-Hernandez

Helped me out alot with my grandfather's old money we've had over one hundred years very professional and knowledgeable

Jessica Hsinchieh Li Kamps

the owner is a super nice person, it's good to have business with him! will come again in the future!

Edgar Figueroa

Friendly staff and fair prices made for a smooth transaction. If I ever have to do this again, I'll come here first.

Kole One

Gabe is always so helpful and understanding and accommodating. I would recommend this place to anyone!

Bob Bushholz

Took my wife here the other day and we both were amazed at the selection and prices. I highly recommend this shop.

Nicole Hayes

Great Service. They will take care of anything that you. Won't go anywhere else for our needs.

Don Tisch

A pleasure to do business with! Great prices and great service. Thanks Gabe!

Jose' Hernandez

These guys are great! Friendly and experienced.. I absolutely recommend stopping by and see for yourself.

Marne Curio

The staff is extremely friendly and knowledgeable! I will definitely be a customer for life!

Ben Waples

Great store!! Found a great watch at an even greater value!!

Jaime Torres

Gabe the owner give the best price honest and very nice .

Stephen Stone

Great people Great on their price is always willing to help you out great people

Energy Alchemist

Very Honest and helpful! I would recommend this business over and over and over and over again! Good on you 👍👍 …

evelyn lopez

Very knowledgeable,welcoming, and friendly. Very clear and transparent on fees charged.

John J W

Upfront and honest, explained the value of everything and we left pleasantly surprised.

Mark A. Darress

Gabe is a great guy and easy to work with!

Marisela Ortiz

Great experience. I highly recommend it. Will be going back soon.

Miguel Chavez

I would recommend this new establishment to all my friends and family. Hope to do business again

Christopher Cox

What a great experience! I would recommend west town to any and everybody!!

Rob Jenkins

Great business and friendly staff. I would highly recommend.

Anthony P

On my opinion-very honest and have a great service.

Dave Pappa

Great family, known Gabe for years!

Roman Mechetner

Great place to get a loan, wonderful owner.

Antonio Alcala

Great and honest service!! Definitely the place to go !

mike fanelli

Top notch customer service, From top notch people!!!! Highly recommended

Peter Drossos

Very pleased with their honest and service.

claire linton

very friendly, professional, and helpful!

Waseem M

Best jewelry store in Chicago

Joe Benarroch

Friendly, family owned business.

Phillip Zakosek

Very helpful. Fair.

Samone Talley

The Owner is wonderful.

Pete Tzegiannakis

Fair and professional service

Nancy Hallman

Excellent experience!!!

Leonardo Mariano

(Translation) They buy the gold well paid (Original) Compran el oro bien pagado

Andrew Ragona

Billy Boi

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