Reviews of Van Cleef & Arpels (Boston - Newbury Street). (Jeweler) in Boston (Massachusetts).

Van Cleef & Arpels (Boston - Newbury Street)

30 Reviews

16 Comments

Jeweler

Jewelry store

40 Newbury St, Boston, MA 02116, United States

Description

Information of Van Cleef & Arpels (Boston - Newbury Street), Jeweler in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Van Cleef & Arpels (Boston - Newbury Street)

Popular times

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Reviews of Van Cleef & Arpels (Boston - Newbury Street)

Anne

I normally do not write reviews, but Sophia was just so amazing in helping me choose my first Alhambra necklace for my birthday! She was so sweet, down-to-earth, and helpful. I scheduled an appointment for 1 pm, which lasted about an hour. I felt pampered the entire time. I never felt rushed and Sophia went to great lengths to make sure I was leaving with a piece I loved. Because I was torn between two necklaces, she explained to me in detail the 30-day return policy in case I wanted to return my necklace for another piece. She was extremely patient with me and offered me and my S/O chocolates and beverages. This was such a special experience I'll always remember. Thank you so much, Sophia and VCA Boston!

Heidi W.

Sophia is the best!! She is very sweet, thoughtful, and knowledgable. I thoroughly enjoyed my every appointment with her. VCA Boston is my favorite boutique to shop at - very relaxing atmosphere. Everyone is super nice and incredibly friendly. Can't wait to arrange my next visit!! :)

Vicky Baley

Amazing experience with such attentive client specialists! I will definitely be coming back to the boutique!

Karen LC

My boyfriend purchased a necklace during Valentine's and I was so excited when I saw it but I noticed some black marks around the ring clasp. I immediately called my local store to have them look into it. Ulysses was excellent and was able to advice. I decided to exchange it and he was so patient and helpful with all our questions.

Selina Lang

If I could give them 10 stars, I would. I went in today to have a few links removed from a watch I bought online. Turns out the battery was dead (at that point they were not sure if it was the battery or the mechanism). The LOVELY woman at customer service suggested I check with the retailer I bought it from to see if it was covered under the warranty. I was lazy so asked them to just change the battery. They told me the turn around would be 24 hours. I left and called the retailer in the end--turns out it was covered. SO I returned to the store to collect my watch. It had only been about 20 minutes and they already changed the battery--but she was kind enough to not charge me ANYTHING and actually apologized--even though it was my choice to leave the watch. I have worked in jewelry at SAKS and Neiman Marcus--I have never seen just genuine, incredible customer service. And, the repair was perfect. I will certainly return.

Jonghoon Won

Boston branch is better than New York City branch. I recommend Tarcisio

Faye Liu

Vincent is the best! He helped me find my first Alhambra necklace. Really recommend and would love to buy more there.

Scarlett Zhao

Recommend Vincent!! He is so polite and gentle. A really nice experience!! Remember to schedule appointment due to virus.

엄명자

So kind. Very beautiful

michael kang

Very punctual and professional, would definitely visit this VC location again

Karim Suwwan

Beautiful Jewelry, Ulysses was very helpful through the process!

Nick Lazaris

A first class experience and a wonderfully beautiful necklace for someone special.

Albert Lee

Courteous and excellent customer service

Jezevel Reynoso

(Translation) It is excellent and a very qualified staff, very good. And all there is is beautiful jewelry.👏 (Original) Es excelente y un personal muy calificados, muy buenos .y todo lo que hay son joyerias hermosas.👏

Jezevels Reynoso

(Translation) The staff is great 👍 (Original) El personal es excelente 👍 …

Rena Cui

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