Reviews of Joseph Gann Jewelers. (Jeweler) in Boston (Massachusetts).

Joseph Gann Jewelers

63 Reviews

46 Comments

Jeweler

Jewelry store

387 Washington St, Boston, MA 02108, United States

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Information of Joseph Gann Jewelers, Jeweler in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Joseph Gann Jewelers

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Reviews of Joseph Gann Jewelers

Angelo Skritakis

Awesome customer service. My Godson purchased a watch for me as a gift. Needed to add links to lengthen. Was able to do on the same day I visited. Very knowledgeable staff and a great selection. If you're interested in any jewelry this the PLACE to go!!!

Christian

Extremely fast shipping. The experience felt like I was in store even though I was out of state! I’m a big Seiko watch fan and they know their stuff. Extremely responsive on the phone. I wish I was a local but my bank account is happy I’m not… Can’t recommend them highly enough! If I could give 10 stars I would!

Carmen Chan

Joseph Gann is amazing! I can't recommend it enough. My fiance and I went to shop for our wedding bands, and to resize/explore options for a heirloom diamond ring. I was really nervous to get the heirloom ring worked on since it has been with the family for so long. Herbert wowed us with his knowledge. His patience and gentle manner really earned our trust to leave the heirloom ring in his care. He was the only jeweler we saw that day who took one look at the ring and immediately accurately described the ring's background (stone dating back to the 20s, and reset probably later in the 70s). He also was the only one who offered a reasonable suggestion, just simply resize and then lower the diamond (it's previous setting was laughably high, which was apparently all the rage in the 70s). This was much more affordable option, that other jewelers didn't offer and pushed us to reset it in a completely new setting. For the wedding bands, Herbert showed us various options. Their selection is massive, and the website does not represent all of their inventory. He answered of all our questions. When I couldn't decide if I wanted a diamond band or a hand carved band, he brought out a "Bread and Butter" box from his father, from the 30s. In it, he showed how he can customize the hand carved band and install 7 small diamonds. I loved that he wasn't pushy and only brought the Bread and Butter box out when I made an off-hand comment, "if only I can have both". Thanks to this suggestion, I now have the perfect wedding band! Joseph Gann is a gem of a family business. They have earned my lifelong business and I will come back for any jewelry purchases!

Bill Cunningham

I recently purchased a new watch from Josh and I can't say enough about how good my experience was. Josh was a true professional, he offered me a great price and great service through out the entire process. I recommend Gann Jewelers to everyone that has a need for jewelry.

Dan O'Brien

I bought my engagement ring from Joseph Gann. We worked with Josh Gann. It was a custom ring with a cushion and two trapezoids. My wife (who came with me in the process!) enjoyed working him so much that she also bought my wedding band from him. We would've also bought her wedding band from him but she does not wear one. What we loved was: -The stones he picked out were amazing. We went to him 3 times just to get the stones right (there were 3 of them). He worked hard to get what we wanted and we had a pretty specific idea of what that was. He is a supremely patient man :) -He never pressured us in any way -Prices were good -He brought us along in the process. He would send us renderings of the ring (which we created from scratch) to make sure we were all right with them. In fact, we moved right after we got engaged. My wife wanted to modify a few things so we mailed it back and he adjusted them with no extra charge. -He's so knowledgeable. I'd read up a bunch and he also educated me on how the ring was made, what to look for in the diamond. -We trusted him completely, which is obviously a big deal The only time I had previous experience with a jeweler was with buying a watch. A wedding ring was a much more intense process especially if your tailoring all its elements. And it's the most expensive thing I've ever purchased in my life. I can't imagine someone being more knowledgeable, more trustworthy, or more helpful than Josh.

Angrybeard

I have never been to the store. I live in Texas. However I did just purchase a watch from Josh. It was a BALL and I was on the fence between a couple of different models. I spent almost an hour on the phone with Josh and we did talk about watches. However we talked about many other world problems as well. Just a great personable guy. I never write reviews ,but I'm coming off the bench here because I thoroughly enjoyed speaking with Josh. I couldve bought this particular watch from maybe a few different places. But I'm glad I bought it from this jeweler.

Woolworth's Orphan Mike

Just bought a GIA documented diamond stud earring here and I couldn't be happier with the stone and the entire buying experience. The stone is beautiful and the price felt very fair to me. Delightful service from Herbert Gann, an experienced gentleman who patiently answered all my questions. A beautiful store full of so many beautiful things. The entire experience was a pleasure. Boston is lucky to have the Gann family here offering their services for three generations now. Check it out! I will definitely return in the future.

Claire O'Connell

Josh Gann went above and beyond to assist in getting a beautiful Chelsea clock on short notice. Went above and beyond! Highly recommend.

William O'Neill

I shopped around plenty of places when going for the engagement ring. I ended up going to Gann last after my father told me he and my Grandfather had bought their rings there. Herb and Andrew were great to deal with; no pressure and very educational. They also came in a lower cost for the same specs at other jewelers. Five years later and I still go there for all of my purchases.

Jennifer Fallon

My fiancé and I were referred here by a friend and we have had an excellent experience. Josh has been very helpful and accommodating regarding some issues with my engagement ring. Worth the 1.5hr drive for us from the Cape for the customer service, highly recommend!

Jonathan Miller

Best experience (and engagement ring) I possibly could have hoped for! Josh Gann is truly an expert. He designed a custom engagement ring that greatly exceeded my highest hopes, and included all of the elements that I wanted. He provided incomparable assistance in helping me narrow down the style and components that I wanted. After spending hours online and at other jewelers, Josh's patience, thoughtfulness and intelligence were truly a breath of fresh air. Couldn't ask for a better experience. My fiancé loves the right, and seeing it on her finger every day continued to convince me that Joseph Gann's is the best. We'll definitely be returning for our wedding bands and for future items!

jr g

Bought a new Hamilton watch from them. Very good service and a great price. Salesperson even ran to get me a backup strap in black cause they didn't have that color. Thanks for the help! Love the watch!

Diane Pappas

Twenty-nine years ago my future husband and I purchased my beautiful Tiffany engagement ring and wedding bands from Joseph Gann Jewelers. It was time to reset my diamond and once again we visited the store where Mr. Gann expertly assisted us in choosing a gorgeous new setting. Being that we traveled from Connecticut and that it was also my birthday, Mr. Gann graciously had my new ring ready later that afternoon. It was an excellent experience, and I will be back for a new pair of diamond earrings.

Sage GoSho

Josh is the best. We first walked into his family store years ago, before we were married and it was a blessing because we only shop for our jewelry here. Each time we worked with Josh we felt as if we were important and respected. This jewelry store is based on family values which is refreshing in today's world. Joshua's photo of his grandparents hangs in the store as a reminder of what they stand for and this respect for the customer was carefully handed down.

Jack Rocaberte

Joseph Gann is the best. Honest and professional staff. I’ve worked with Steven Golb and the manager on two different pieces, one being a custom design, and both pieces came out amazing. Very low pressure, fair pricing and unbelievable custom design. My fiancé and I couldn’t be happier!

Zack Stefanik

So your like me ... you have looked online. You have checked out blue Nile and all of those sites and then you got nervous buying something that big online. Well that was me and I decided to walk into this place and let me tell you it was one of the best decisions I have ever made. They were very fair and non pushy and worked in my budget. If I wanted to buy the ring great if not ... no worries. I truly believe this is why these guys have been in the business so long for their non pushy and fair style along with the quality to match. My advise if your reading this and your as nervous as I was ... check these guys out for your engagement ring and you won’t be disappointed. Thanks Again and I will be back for the bands!

Anonymous

Beautiful work, and WONDERFUL customer service and support (no matter the budget!) My husband bought me a sapphire pendant necklace for our anniversary. It so happens that the design my husband chose wasn't perfectly aligned with my taste. We went to JOSEPH GANN to inquire how we might adapt the necklace, and Joshua was, simply put, wonderful. Joshua spent well over an hour with us as I tried on a series of necklaces and stone arrangement options, and through it all he was kind, calm, friendly, courteous, and extremely helpful. I can't say enough how appreciative I am of his help and his kind respect.

Cynthia Becker

This is the best jeweler in Boston. Best service. Best repairs. Highest quality jewelry. My family has been using them for years. Go see Herb! He is extremely knowledgeable!

eastsidelegend33

They have some nice jewelry with reasonable prices. Sometimes with these jewelry places the vendors are a little rude and moving a little to fast trying to get a deal done. Stay firm and definitely try to negotiate a good price for the items you want.

Hillary French

Fine Gifts Professionals! This is an awesome jewelry and specialty store for all your china and fine gift needs. If you're looking for a baby gift or a wedding gift that is unique and different, this is a must stop location. They offer timeless brands like Herend, Lennox, Ralph Lauren. Their staff is very informative and attentive. Elisa helped me for over an hour showing me china, explaining items and offered a discount for registering with the store. She even continued to communicate with me via email about my registry, new items, sale items or discontinued items after my initial interaction with her in the store. Definitely a spot to check out!

Matt Piontkowski

The Gann's family and their employees provide excellent service. Their prices are fair for the quality. This is the type of jewelry store one should seek out, not the chains.

Deborah Robinson

Immaculately clean displays of elegant jewelry. Custom-made diamond engagement rings. Accurate repairs. Large selection of watches. I just bought a solar watch, which needs no batteries.

Barbara Levin

Absolutely fabulous personalized attention! Josh knows his stones and provides great information. He is quite a designer! Highly recommend everyone to come here!

Peter Barnard

International client here. Super quick turn-around time; incredibly helpful; goods arrived in perfect condition inside of a week.

Erin Turowski (IsThatAPortal)

Five-star service. This place is family owned and treats all of the customers very well. They didn't charge me a thing to resize some rings, and they have a great selection of very high quality jewelry.

Tyler Goetz

Great experience. Great people. The best part of all is their amazing jewelry selection! Joseph Gann is a MUST visit!!

Jeremy Derman

Gann is simply the best. Proud to be a third-generation customer. Keep up the good work, Gann family!

J B

Amazing Jeweler. Josh is awesome. Great customer service and excellent selection of jewelry.

Colin Johnston

My wife and I visited Boston as part of our Silver wedding trip and we purchased a white gold wedding band which had to sized and delivered before we came back to Scotland , All the staff could not have been more helpful and the ring was ready for collection as promised on our return to Boston, They also sourced hard to get Hamilton Tonneau watch which was also available at the end of our trip, Many Thanks

Ellen Smith

They resized my engagement ring quickly and for a great price. I'll be back for wedding rings!

Cat F

Fantastic and knowledgeable staff who take their time answering questions and assisting customers. Quality jewelry.

Sunny D

Good service. Was in for watch repair. Reasonably price for repair of higher end watches.

David Weeden

extremely accommodating and friendly service-- very fair prices to boot. Love these guys.

Phillip Grace

Good people fair price will continue to shop there .

Cord Tocci

Very approachable and knowledgeable staff. Awesome selection and a wide variety!

Sam Hirbod

Super friendly staff and real quick as well, would come back

Robert Simons

Yes I go by my jewelry I get the best help

Brian McBride

Dang closed Monday. Back to the ‘burbs.

Remko Enserink

Knowledgeable people, great service, fair prices.

Joseph Ervin

Very happy with my purchasing experience

Richard Berkman

Excellent customer service! Very helpful.

David Lerner

Great selection and service!

Frank Obrien

Still the best....

James Connors

Anirud Rao

Tova Reiter

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