Reviews of Ben Bridge Jeweler. (Jeweler) in Anchorage (Alaska).
Ben Bridge Jeweler
3104 Seward Hwy #3, Anchorage, AK 99503, United States
Description
Information of Ben Bridge Jeweler, Jeweler in Anchorage (Alaska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ben Bridge Jeweler
Sunday
Closed
Monday
11 am–6 pm
Tuesday
11 am–6 pm
Wednesday
11 am–6 pm
Thursday
11 am–6 pm
Friday
11 am–6 pm
Saturday
11 am–5 pm
Reviews of Ben Bridge Jeweler
Absolutely the warmest and most genuine customer service you’ll find. In addition to a great selection of watches and jewelry, Sun and the team at Ben Bridge went out of their way to provide their expertise and they found what I was looking for. My sincere thanks.
I just walked in to get my necklace cleaned after 25 years, and the staff was so helpful and friendly!! I bought my first pair of gold earrings and a beautiful heart beat necklace to compliment it. 10/10 would recommend anyone to purchase jewelry here.
Great experience with Josh, and the store manager, while looking for my dream watch for an upcoming milestone birthday. While there, I found a nice stocking stuffer for my wife. Very friendly and attentive staff!
Service is excellent, enthusiastic, and respectful. I had not been to this location & enjoy the layout and light from east facing windows. Many beautiful pieces to admire and put on the list! Great visit, thank you!
Alison E. is great! She helped me find the watch I was looking for, did a great job communicating and I got it sooner than expected. 10 out of 10 experience!
The people working at this establishment are knowledgeable and extremely accommodating and helpful. They were friendly and made me feel at ease, giving me all the space to make my purchasing decisions.
Josh and the rest of the staff provided amazing service and expertise throughout my watch buying experience! I will definitely be back for any future purchases!
Miriam was a great salesperson that catered to my needs, I would suggest her to anyone who needs advice on good jewelry!
Josh was awesome to work with. Very knowledgeable and helpful. Thank you for a great experience. I will be back.
"Happy Wife, Happy Life" If you're looking for a women's ring then you need to purchase from Ben Bridge Jeweler. I purchased my wife's engagement and wedding ring from Ben Bridge Jeweler almost 2 years ago. Since then my wife has returned (so many times I can't count) to have her ring cleaned and other maintenance. The lifetime care has paid for its self. This is the reason why I highly suggest purchasing from Ben Bridge Jeweler; the service is unbelievable! My wife is very happy.
Working with Crystal is a breeze! She takes care of her customers by educating them on their purchases and providing the best customer care and value you could ask for.
Friendly, excellent service by a knowledgable staff member. I wanted a Hamilton watch which, coincidentally, they had just started carrying a week ago. She helped me find what I was looking for and explained all the pertinent information about it. I'm just glad I don't have to drag my phone out now to see what time it is!
Crystal was amazing to work with, very kind and helpful! Definitely recommend seeing her for any of your jewelry needs.
Pleasant experience! Wendell was great, very patient. And staff was cordial. Will visit again. Thank you!
It has always been a pleasure working with the staff at Ben Bridge Jeweler in Anchorage. They are knowledgeable and friendly. I have been very satisfied with every item I have purchased there and all have stood the test of time in both quality and style. I especially appreciate how they remember your interests and notify you when something they feel you may be interested in arrives in the store. The service and ease of purchase is unbeatable. Thank you.
As always, Wendell Taylor and the rest of the crew took great care of my needs. This is a sound & effective team.
Great staff, very helpful and professional. Helped me find the perfect ring despite a time crunch.
Wendell was the most thorough, courteous, and unassuming jeweler I’ve ever met. Something about his aura was just so peaceful. There was never even a hint of inconvenience in his eyes or tone of voice throughout our exchange, even though I came in to inquire about some jewelry repairs rather than a purchase.
As fate would have it, I stumbled upon the most beautiful little necklace as he prepared the repair paperwork and as he was wrapping up, I asked if I might bother him for a price on a pendant that caught my eye. He was happy to help and let me try it on, answered all my questions and accommodated my inquiries into chain substitutions as well. It really was exceptional service and absolutely none of the pretentious, holier-than-thou vibes emitted from any members of the staff like you sometimes encounter in fine jewelry establishments.
The manager jumped in to lend her expertise at one point and a couple of the other associates made small talk as well, just genuinely so nice. I’m starting to acquire a small collection of pieces from this Ben Bridges store and with service like this, I will continue to be a customer for many years to come. Thank you, Wendell!
Great experience shopping here. Josh provided excellent service and we will be going back. Thanks!
Professional Jewelers with an excellent company backing them up. I came in to have a ring I purchased years ago upgraded with a larger center setting, and I was able to get a great stone at a reasonable price; they're even going to make me an offer on the original stone as a trade in. The jeweler took her time to allow us to look at the stone very closely and described the various options well without pressuring us to make a decision.
Sun sold me on the extended warranty on my watch and I’m glad she did. The repair had to leave state but I was kept updated on the repairs as they went on. Received my watch back and everything was as new. Very easy warranty process, and her fellow jewelers were very helpful. Thank you
Crystal and the people at the Anchorage store are Amazing!!! Friendly and knowledgeable of the jewelry and watches. You can’t go wrong!!!
Since I move to Alaska the only place that take care of my Rolex watches is Ben Bridge Jewelers, the staff is outstanding.
Wendell Taylor is one of the most knowledgeable and pleasant people I have the pleasure to meet.
He really is at another level when you talk about customer service .
If you are in the market for that special gift , stop by Ben Bridge Jewelers you will not regret it.
We have been Ben Bridge customers for nearly 7 years and have always received excellent customer service. The sales associates are always attentive, knowledgeable, and show a genuine interest in making a positive shopping experience. We have worked with both David and Wendell and highly recommend them if you’re looking for exceptional service and quality jewelry and watches.
Professional and knowledgeable staff. Great selection of top quality jewelry and watches.
TJ was very knowledgeable and helpful in our visit to the store. He answered all our questions and let us try on everything we wanted.
We went back to Ben Bridge and Chrystal was excellent. On our last trip we were looking for a watch that's very hard to find. It came in today and she called right away!
Everybody in this store was amazing! Customers were happy & laughing with the associates assisting them, but Crystal went above & beyond while helping me. She laid out a few different pieces for me to try, & gave back honest opinions on each of them! I'll definitely be returning & requesting her assistance again!
Appreciate Josh so much!!!! He’s the best definitely will be working with him again!
The staff at Ben Bridge are amazing. It’s so nice to be able to get a cup of coffee and stroll the jewelry cases with a crew that truly know their merchandise. Wendell, Brenda, and Crystal have been particularly helpful in helping me make some great Christmas choices! They are always professional and fun at the same time. If you’re looking for that perfect gift for that special someone, give Ben Bridge a try!
Incredible service from Wendel and the team at Ben Bridge Anchorage. Couldn’t be happier not just about my most recent purchase but every single visit and purchase over the last year!
I have been doing business with Ben Bridge I Anchorage Alaska for years. Over that time I have purchased four Rolex watches and had my watches serviced. My point of contact is Wendell Taylor. He is always helpful and informative. My latest purchase is a Rolex Deep Sea Dweller James Cameron. As has been the cate all over the watch world, Rolex watches have been in short supply. A little over four years ago I added my name to the list for a deep sea dweller. When Wendell called to let me know my long awaited watch had arrived, I was over joyed. Though the waiting time for Rolex is purely a manufacturers problem, I have never lost my faith I’m Ben Bridge or Wendell. They are wonderful to do business with. If you stop in for a look see, tell Wendell Mark sang his praises.
Crystal has been so wonderful and made me feel very welcome. She is knowledgeable and kind. An asset to any company. I will continue to use Ben Bridge as long as Crystal is an employee. It’s the personal touch that makes the difference in a company.
Thank you for making an upscale jewelry store feel like home.
Respectfully,
Kenneth H. Gross
Polite welcoming staff.
Earlier this year, I needed the band repaired on my husband's watch. Without hesitation one of the staff looked saw what needed to be fixed and repaired the watch band. While I waited I found a ring I liked. The salesperson gave me a hint hint card with the style number so I could pass it on to my husband for an Anniversary gift idea. It work! I got the ring!
Crystal lead me to exactly what I was looking for, offered me different options and told me about the option to trade in within 90 days if I picked wrong.
She was quick, polite, friendly and didn't try to sell me something I didn't want.
Crystal who helped us was absolutely amazing. She was knowledgeable in every detail that we asked about and more. With all of our questions, she was able to point us to exactly what we were looking for in an engagement ring. I highly suggest Ben Bridge, great environment and staff.
Jennifer was very professional, she listened to our needs well, and she gave us the confidence and support needed to assure that we were making an excellent purchase for our 25th anniversary. The product choices were excellent, and we couldn’t have had a better salesperson than Jennifer. We come back again!
TJ and Brenda were amazing! Made my purchase simple. Very helpful and quick to answer any questions I had about the product. Awesome customer service. I would definitely do business again with them. They are my go to jeweler in Anchorage and online! Thanks again!
Kudos to Wendell. What an excellent job by Wendell. My husband and I visited this store over the weekend for my watch serviced, he was very genuine, kind, and took extra time to help us in anyway he could. We were very pleased with the visit and the service. Thank you Wendell.
Went above and beyond to obtain the Rolex watch I wanted! Thank you so much!
My service was the best a person could ask for. Very friendly and outgoing personality. Any question was answered without hesitation. Clearly a very knowledgeable staff. I highly recommend a visit to there store.
Crystal Holmberg was great to work with! Didn’t feel pressured to make a decision when trying on different rings and came back to purchase my wedding band.
My husband, Eric West, and I appreciate Ben Bridge Jeweler in Anchorage. The staff's professionalism and customer engagement is stellar. Both Eric and I feel that we not only have a relationship with the staff but also know that the jewelry and service offered is top quality.
I am fortunate in that I have received many fine necklaces and earrings from your store. The staff have also helped me in valuing a gemstone that I have -- discussing pros and cons associated with correcting a 'chip'. Great guidance and great service.
We would go to no other jeweler in Anchorage and have referred others seeking fine quality and fine service to your company.
Crystal at Ben Bridge in Anchorage is always so kind, friendly, and helpful. My husband and I have purchased several things with her help—my engagement ring, our wedding bands, and a beautiful matching pearl earring, necklace, and bracelet set that she helped my husband pick out to surprise me with on our wedding day. We recently stopped in to have my husband’s wedding band resized because after a few days of wearing it, he realized he wanted/needed a slightly smaller size. She was so helpful with this process and even offered to clean my engagement ring and wedding band set while we were in the store. It’s always a pleasant experience shopping at Ben Bridge in Anchorage!
Great experience working with Wendell and Crystal to design a custom engagement ring. They gave their design team my requests and came back very quickly with exactly the style I wanted. They were also very patient, knowledgable, and helpful in selecting the right diamond. Reasonable price and great customer service throughout the process!
My experience at Ben Bridge is one I will never forget! I first went into the store to check out engagement rings for my girlfriend a month or two ago. Since then, I've come in several times to check out diamonds, pick out a ring setting, and secure credit. Every step of the way Crystal helped me along and guided through the process. They have a fantastic selection of men's and women's rings as well as watches, necklaces, and other jewelry. Crystal helped me find a very high quality diamond with great clarity for an amazing price, communicate with ring designers, and choose a payment method that worked excellently for me! In addition, anytime Crystal was not scheduled, Wendell was very kind to assist me and always made sure I had everything I needed plus coffee for the road. Wouldn't go anywhere else! Best service and best quality in town!
The service's they provide are always at the highest of quality standards. I can honestly say that they have met our every need in the eight transactions we encountered. Very hospitable, warm welcoming, engaging and just all around excellent customer service!
Crystal was very helpful and professional. I told her specifically the type of jewelry I was looking for and she matched me with exactly what I wanted. I'm looking forward to shopping with her again.
TJ was a wonderful help for us when we were trying to find our wedding bands. We were unsure at first and had to come back, and there was no pressure to decide right away. Also, we made a custom design for my ring and TJ made the whole process so much easier. We even got a discount and there is wonderful warranty plans here! Definitely come to Ben Bridge!
Great folks, and an honest business. Their sales staff is wonderful to work with, prompt feedback and great service in a single location. Thanks again for looking after our needs and addressing my requirements. We’ll be back!
This store in alaska Ben bridge jewelry rolex AD and so amazing Staff and best experience,thank you Josh for calling me for my first Rolex.🙏🙏🙏🤙🏽✅👍🏾 …
Miriam was able to find the perfect gifts for family!
David did an excellent job cleaning my girlfriend's diamond ring and necklace. Great customer service and pretty positive experience so far. Looking forward to do more business with them in the future.
After a great Alaska trip without finding a Pandora store, I found Ben Bridges Jewelry and called there. Sara was fantastic. With texting me Pandora charm pics so I could choose the exact one I wanted! Great customer service!!
(February 2022) Adding another review as my relationship just gets better and better when I buy at Ben Bridge Anchorage. Crystal's service is an 11 out of 10 stars! I clearly keep coming back as a repeat customer for these major purchases. This time it is with a once in a life Rolex Daytona chronograph watch Crystal found me! She is attentive and focused when listening and great to bounce ideas off of. Quite literally she follows-up on discussions from prior years. As I have gotten to know her more as a person she represents all the best qualities of Alaska which manifests in her enthusiastic and gentle customer service. It is nice working with someone so positive. Also, my children love stopping by because Anchorage Ben Bridge is so kid friendly!
(March 2021) Just adding to the review with a second experience! Here we are in the middle of the Pandemic and Crystal has helped me so much again. She counseled me over a multiyear customer service relationship and it has led to her finding me just the right Rolex watch!!! Her patience and consistent efforts to keep me informed regularly about ideas and following up on new models gets me into the right mindset and feeling most comfortable once the time comes to make an importance purchase. Such immense attention to detail and a caring disposition are what I have come to expect from Ben Bridge in Anchorage and Crystal is the perfect emissary of the company. She is both professional as a jeweler and just a good human being with an immaculate sense of taste and elegance.
(2019) The customer service is excellent!!! Crystal’s knowledge of men’s watches as well as women’s jewelry was most helpful. She answered every question I had and took the initiative to follow-up with additional ideas and suggestions. Her guidance ultimately helped me find a special gift for my wife as well as myself. Ben Bridge proved to be the elite jewelry and watch store in Alaska and I recommend it to anyone, especially for special occasions. Above all, Crystal’s expertise and professionalism has won me over as a grateful and loyal customer of Ben Bridge for years to come.
Sarah is the best ever! She made it very comfortable and amazing for us to shop a watch for my dad’s birthday. This store has the best merchandise and the best staff. Kudos! And more power!
The Acostas
Ben Bridge has always been a place where I’ve received customer service that is exemplary and very professional. There’s jewelry to suit anyone’s tastes from Rolex’s to Pandora bracelets. I thoroughly love this store and will only purchase my jewelry from them. Thanks for continuing to provide service during these difficult times.
Crystal helping me picking out the perfect Wedding Anniversary Rolex watch for my Wife!!! She was very professional and knowledgeable.
Thanks Again
Tori
Simply the best store in Anchorage to shop for fine jewelry! I’ve purchased quite a few pieces, including custom made jewelry and Crystal was great to work with! Very professional and knowledgeable! I loved the store and all the employees are polite and friendly. Would definitely come back again!
Josh was excellent. He helped me get exactly what I wanted. Look forward to working with him again in the future.
My husband and I designed a new wedding ring with Ben bridge. The staff was very helpful and willing to go the extra mile to make sure the diamonds quality and sizes matched well, even through all my changes. They made that process painless and quick. I was told a 4-6 week build and it was 7 weeks but the end result was amazing! Thanks team
Sun and company are awesome. Love the service and the commitment to taking care of my needs for over 20 years!
The Customer Service People are very professional and courteous. I’m very happy with overall experience. Thank you Ben Bridge for over 20 years you remained a number #1 Jeweler in my heart.
Thank you Josh! Excellent customer service!
Ben Bridge offered a great customer service experience. I worked with TJ who was very helpful with getting me on the wait list and letting me know when the Rolex Air King was available. Great experience overall!
We were able to get our rings repaired and resized. The process was easy and the rings are once again beautiful and fitting well! Crystal was wonderful to work with. I'd definitely recommend Ben Bridge Jeweler!
Very professional and personable. Had a great experience. I would recommend them every time you need any jewelry or anything fixed.
I recently visited Ben Bridge and was assisted by two lovely ladies, Crystal and Sarah. They gave suggestions and helped me choose the necklace that was perfect for my pendant. I highly recommend Ben Bridge Anchorage, the service is top notch and the jewelry is gorgeous!
Having bought 2 high-end watches from Ben Bridge in a different state I walked into this location wanting to buy a Rolex watch.
David is very professional and extremely knowledgeable.
We had a pleasant conversation during which he took notes and asked me questions regarding my watch needs.
Highly recommend Ben Bridge Anchorage!
TJ worked with my husband and I to find the perfect wedding anniversary ring! TJ and I went back and forth to find the perfect ring and we were able to special order some David Yurman rings to the store so I could see them before making a decision! Literally, best customer service experience ever! He is the BEST! I'll definitely be going back to Ben Bridges and working with TJ again for our next purchase!
As always so very helpful and kind! They do an outstanding job of taking care of their customers. Great place, warm atmosphere. Knowledgeable salespeople.
Dropped off a ring to be resized and the Staff was amazingly friendly and helpful. The ring was returned in the quoted amount of time, was perfectly done, and the cost was reasonable. Great experience and I’ll be a return customer!
I’m a repeat customer of David Carter. He has gone above and beyond helping me with very specific purchases. I highly recommend David Carter for all your Ben Bridge Jewelry purchases.
Very pleased customer,
Karen W
Picking out a Rolex for my 40th birthday was a big deal for me. Crystal took the time to show me all the different configurations of Rolex that I was interested in. She helped me pick out what I think will be a beautiful watch. I can’t wait for it to arrive.
Called them from Los Angeles. I had to order something very special and precise. What a first class place. Had everything done right the first time. It is nice to see old fashioned customer service alive and well in Anchorage Alaska. Thank you David you made it very easy to make a dream come true for my lady Beth. Also thanks go to TJ for getting all the details taken care of in such a timely matter. Give them your business you won’t be disappointed.
I just purchased an engagement ring setting from Ben Bridge and had amazing service from start to finish. I worked with David and Crystal and they were both very accommodating and unassuming. Other jewelers I visited in Anchorage seemed to be either clueless or snobby but not at Ben Bridge. Thank you again for your amazing service, you now have a loyal customer for life.
Excellent service by a great group of people. I would recommend Ben Bridge Jewelers in Anchorage any time! David was my sales person and was fantastic to work with. The entire team was friendly and professional. Thank you for a great experience!
Sarah is an excellent sales representative. Very helpful and demonstrates great knowledge of her products. Definitely will be back.
David was great! I needed a new back for my wife’s earrings and he was very helpful and didn’t make me feel below him even though I was only shopping for earring backs. I will be shopping at Ben Bridge in the future.
Great experience buying a ring for my wife. David was great to work with, very honest and not trying to push a sale. I walked away happy. Will definitely buy from them again.
I worked with David at Ben Bridge, he went above and beyond to make sure everything was right with my purchase. He is very knowledgeable about everything in the store. Plus, the staff is very courteous and friendly. Excellent experience, highly recommend Ben Bridge.
Thank you Sun , if you need anything for your wife or Significant other please don’t hesitate to walk in and ask for Sun ,she will answer all your questions and make you feel welcomed , best experience buying jewelry.
David is such a pleasure to deal with. He always asks about our family. David goes the extra mile to make sure that everything is perfect. Thank you David and Ben Bridge for the quality that you provide to your customers.
Andy is the best! He stayed late to finish my timepiece due to me leaving town and really wanting to take my timepiece with me. That shows how much he cares about customer service. His work is amazing! My timepiece looks new and I couldn’t be happier with what he did to it. I look forward to coming back and really enjoy his passion for timepieces.
I have always received outstanding service and the highest quality jewelry from Ben Bridges. We have purchased rings, necklaces and a watch and we received the same outstanding service each and every time.
We loved the items when we purchased them and we love them just as much today!
Excellent experience, they go the extra mile for you.
Nice friendly great interaction with crystal super helpful and insightful.
I brought in some jewelry left to me by a relative. I had some things sized, cleaned and repaired. It was all done in a short period of time and I was surprised to see just how beautiful it could be .
Your staff is great, and Susan is just delightful and made my experience wonderful and memorable .
Thank you, I will be back !
The staff was all very kind & helpful in our hunt to find an engagement ring that met our standards & also within our budget. Not sure if his name was TJ(?) but he was super nice. Everything went well & we ended up with a ring perfect for me :)
Wendell Taylor and the team at Ben Bridge are fantastic! Welcoming, courteous, and knowledgeable, they make the shopping experience fun. I recently worked with Wendell on a purchase, and his calm nature coupled with his vast product knowledge relieved my anxieties and we breezed through the process. They are a top notch team and my go-to jeweler!
Wonderful customer service. Friendly, professional staff. They will help you find just what you’re looking for, or get a treasured piece fixed. They have quality jewelry for great prices. Would absolutely recommend to a friend and will definitely be back. 🥰😍🥰 …
I’ve been going to Ben Bridge for many years and have always been pleased with their service. My most recent experience with Crystal was no exception. I’ll continue to use Ben bridge as my local jeweler.
Most professional and classy jeweler in town. Sun is my go to sales associate. Knowledgeable, kind, and helpful.
David and the entire team at Ben Bridge Anchorage are always friendly and professional. They are interested in developing lifelong customers by providing quality service. I love having Ben Bridge’s 100 year track record to back them up!
David was extremely professional. Absolutely best experience I’ve had at a jeweler. I would highly recommend going to see him. I will be continuing to bring my business and referring to him! Thank you David!
David was a fantastic salesman! He was very knowledgeable about all the watches I was interested in looking at and ultimately helped me pick the best one with lots of value for my budget.
The staff of Ben Bridge are all amazing, especially Sarah. She has been a pleasure to deal with and is professional in all regards. Thank you for helping me find exactly what I was searching for.
Excellent experience today with Crystal. I needed a set of earrings as a thank you present for my mom and she was patient and thorough as we looked at all the gemstones. Thanks a million!
TJ was great to work with! Friendly and with excellent suggestions...
Me and my family would happily come back to Ben Bridge (and TJ) for our future jewelry needs.
On a side note, the Benny Bear with a mask is ADORABLE!
Brenda was incredibly helpful and the rest of the crew was inviting! So grateful I finally found my wedding band that matches perfectly with my engagement ring!
Sun was very kind, helpful, and informed.
Crystal was amazing to work with. Thoughtful, helpful, no pressure sales professional!
TJ helped us design a new ring from the remains of a broken wedding ring (that we purchased from Ben Bridge 26 years ago!). We appreciated his professionalism, knowledge, and low-key salesmanship. There was no heavy-handedness pressuring us to buy. Highly recommend BB - there's a reason they've been in business for so long in Alaska!
Fantastic experience here. Crystal is the absolute best. She was very patient with my specific requests and helped me find a stellar watch. 10/10, would shop with again.
I have been a Ben Bridges Anchorage Alaska customer for 7 years. They always provide quality and reliable service. I would highly recommend them.
Crystal was a very nice and personable sales associate! She was easy to talk to, and helpful to find exactly what I was looking for.
Amberlyn is incredible, professional and quick to respond. She helped me to achieve a lifelong goal and dream.
Thank You!
Amazing and the best customer service in Anchorage. By far better than Fred Meyers jewelry stores. Don’t even try and negotiate with them. They’ll just shut you down and expect you to go and eat dirt. Never had an issue with Ben Bridge.
I've taken both my watches for cleaning and/or battery changes and the staff is always great! I have a womens Tissot watch, also a watch my grandma had left with our family.... a vintage Seiko womens watch with diamonds inlaid in the band. I highly recommend Ben Bridge for any style watch you may have.
My sales person was Crystal and she did an awesome job simplifying the purchasing process for me.
I brought my watch in for service, It needed a new battery and just a general going over. When it came back from Buliva the clasp was not working correctly. Andy tried to find a replacement at no cost to me. The clasp was discontinued so Andy repaired my original. The workmanship is excellent and the service was timely.
Wendell and the rest of the staff have always been extremely generous in sharing their time and expertise. I always look forward to stopping by the store, even if its just to see what’s new. I will absolutely recommend Ben Bridge Anchorage and look forward to buying from them in the future!
The Anchorage store is beautiful and carries a nice variety of quality wedding jewelry. David Carter was wonderful to work with! No pressure, answered all my questions, and a fair price for what we purchased.
Was looking to stay on budget and rep found what I wanted. A bit higher, but great value for the price. Professional and prompt. Had a piece shipped in and got it in early for me. Very good!
Crystal Holmerg was my Sales Associate and she did amazing at finding me the Rolex that I was looking for for my husband for our 25th anniversary. She went above and beyond. Due to Covid I was unable to travel the 300 Mile round trip to the store so she took pictures of what they had that were like what I was looking for. She found the exact one I was looking for. She worked with me as I was nervous about buying such a expensive watch. She was not pushy or overbearing. I would definitely purchase from her again.
Very happy with my purchase from Ben Bridge. Dave is a true professional: very responsive and knowledgeable. He assisted me with my purchase and he provided QUALITY customer service!
Excellent service every time. Very helpful suggestions and knowledgeable. Crystal and Brenda do a great job coordinating pieces.
Crystal helped make sure we got our wedding bands sent out and resized in time for the wedding. She communicated with us along the way so we didn have to worry.
I was very impressed by the service I received at Ben Bridge. My wife and I were upgrading her ring for our 20th anniversary and honestly had been looking at Costco and online for a diamond since after looking around around they appeared cheaper. I am so glad we went to Ben Bridge because our salesperson showed us just how wrong we were. We worked with Michelle at Ben Bridge who was hands down the most knowledgeable person I had encountered out of all the stores we visited, and seemed to know everything there was to possibly know about diamonds. We went in several times and she was extremely patient with us and helpful, and managed to find us a diamond that was cheaper and NICER than what we had seen at Costco. She made a joke about being the "queen" of finding diamonds but she really is! She also designed a setting for my wife's diamond and had it made within a month for us. We are so happy to have found a quality jeweler in this state, and I will be going back there this fall to buy myself a rolex. I highly recommend this jeweler to everyone.
Very pleasurable experience. We really enjoy working with TJ. Ben Bridge Jewelers has provided us with great products and phenomenal customer service.
Phenomenal customer service and and overall quite a pleasant experience. Crystal was fantastic to deal with and I am very pleased with my purchase. I will certainly be back.
The Outstanding team at Ben Bridge has always gone above and beyond. Brenda and TJ thank you again for making magic happen. Great job!
Excellent place to buy jewelry and watches. Staff are extremely knowledgeable, and you never feel pressured when you walk in, with an expectation that you should buy something or you are wasting time. Staff are all amicable and engaging and are great fun to hold conversation with as well.
I brought my wedding ring to them to fix some loose diamonds and I got it back more beautiful than ever!! They fixed the diamonds, redipped my band and cleaned it. It's never looked so beautiful!
I am always looking for a rare an interesting watches TJ took great care of me at Bainbridge bridge in Anchorage. He takes the time to call me when he watched me interest me comes in turns out this one most recently was interesting to me so I bought it great work TJ
Sales person very helpful. The present was wrapped beautifully for my granddaughter
I came into Ben Bridge to purchase something for Christmas, and everyone was very attentive. It was quick and very efficient process. Sun was very helpful and friendly. I would recommend going to this place this holiday season.
Great place and great people. Wendell and Crystal are the best people to have help you if you want a rolex. They Stay in touch and keep me updated if anything I want comes in. Highly recommend Ben Bridge and the staff A+++
Fantastic service... Crystal was welcoming and knowledgeable. She went out of her way to assist me in finding exactly what I wanted. The extra services are wonderful.
Very quick and easy experience! Crystal was extremely helpful, she helped me find exactly what I was looking for and I was in and out in about 15 minutes.
Good customer service, replaced a watch immediately and made sure the visit didn’t last longer than it needed to, and were very friendly.
My soon-to-be-wife and I have done a number transactions with T.J. at Ben Bridge and he has consistently went above and beyond to meet our expectations and provide a customer service experience second to none. T.J. and the store manager, Connor, have been able to work with us to make changes to pieces and locate harder to find pieces that other stores told us were not available. I highly recommend this jeweler (and specifically T.J.) for all of your needs, whether they be big or small.
TJ and Brenda are fantastic! They guided me throughout the whole process and made sure I was beyond satisfied with my finished product. Extremely informative and professional.
Crystal was awesome and helped me get all the information I was trying to find, and helped me pick out a great anniversary gift. Super friendly and looking forward to my next visit.
Very professional! When I went there to get my bracelet cleaned, I appreciated Ms. Crystal's friendliness and fantastic customer service.
Crystal, the sales rep was fantastic. She has gotten to know me and my wife. I look forward to working with her again to buy something for my wife.
Always helpful, friendly and knowledgeable. Fair pricing I believe and even when I have had a special order that was not in the store they found it for me and got it to me in a timely fashion. I have shopped with them for years. Thanks BB
Amazing location. Ive taken several of my delicate and special pieces to be serviced. Crystal was there to help and was so patient and gracious. Highly recommend!!
Thank you Josh for taking my call before operation hours, and took my order to secure the gift that I wanted before any one had a chance before vday thank you sincerely sir
Best customer service in town! Really appreciate their help and my newly sized rings never looked so good! 😃 …
Crystal at the Anchorage location has helped a lot with the process of getting bridal jewelers and wedding bands! Her customer service has helped me customize my fiancé and my wedding bands, i am thankful for her help:)
I've brought jewelry items of a wide range in value, with sentimental value, to thos store for repairs, sizing, and cleaning. I've found the staff to be welcoming and professional, and have been consistently pleased with the work
Tj was so helpful through a long process of finding the perfect diamond. He brought in multiple different options until we found the right one. Great customer service from him. I highly recommend going to see Tj.
I stopped by Ben Bridge Jeweler yesterday for the first time, to replace a watch battery. They were very friendly and helpful, not to mention the spectacular jewelry all around the store!
Great experience, David helped us select the piece we liked and was extremely helpful and easy to work with, will definitely return for any future needs!
Crystal was fantastic. Very understanding to our style preferences and honest with us about the process/sizing/wait times. Thanks again, Crystal!
Andy and Wendell were fantastic. Needed a link for my wife's Rolex and they were right there to get it sorted. Thank you so much for the fast and professional work.
Kurt
Great service and product knowledge
Just went in to get my wife’s rings cleaned. They do a great job polishing them and inspecting them. Super friendly staff and nice packaging to make it look new again.
Crystal listened to every interest I had. She was very pleasant and fun. I will diffiantly come back.
Quick easy purchase. I asked for a specified gold and stone combination, he showed me exactly what I wanted. Done.
Courteous and efficient salesman.
The necklace is beautiful.
I walked in a little intimidated at the the prospect of buying an engagement ring, but Crystal welcomed me in and was very helpful throughout the entire process.
Crystal was absolutely fantastic to work with, will definitely come back!
Ben Bridge is an authorized Rolex dealer and has a certified jeweler who can service your Rolex. That is wonderful. The Anchorage staff is friendly, knowledgeable, and extremely helpful.
ALWAYS very nice and quick to inspect my ring and clean it. I had my mother’s rind that is 58 years old in today and they cleaned it and checked it too! Thank you!
The customer service is always wonderful and welcoming! They are happy to help you find what suits you best. I will definitely be coming here more often!
Stopped in to try and get a watch sized they didn't have a watchmaker on hand but they pointed me in the right direction to someone who did, the staff was very friendly and very professional.
Professional, to the point and extremely helpful! Ms. Crystal was awesome. Thank you for helping make a decision easy.
Ben Bridge is my go to Jeweler in Anchorage. I used to use Sue exclusively but I think she retired. Anyway she was great. Andy the watchmaker was great help.
I had a particular image in mind when searching for a set of diamond earrings and TJ was there to help me find them. When I originally walked away, deciding that I could find what I wanted elsewhere, it was a mistake. Ultimately TJ showed me the earrings I had been searching for and I couldn't be happier with my purchase! No other jeweler had what I was looking for, even after trying online.
A huge thanks to Crystal for helping us find the perfect ring! Excellent experience!
Nice selection of diamonds and watches (tissot, tag heuer, Rolex, and G-shock) on site. Friendly and helpful customer service.
I highly recommend this Jeweler. TJ and Crystal are extremely knowledgeable and make you feel completely comfortable through the buying process.
Very happy with the service on my Rolex Sub. It looks great!
Always a good experience. Friendly greeting at the door, nobody is pushy, and Andy (watchsmith) is extremely knowledgeable and helpful! Thank you Conor for everything.
We went engagement ring shopping and Sarah was super nice and helpful!! We were able to pick out the best ring with her help!!
Very professional staff. Welcoming and accommodating and never overbearing or pushy. Crystal was knowledgeable and an absolute gem to work with.
Crystal was amazing! She is very knowledgeable and was helpful with my decision on my purchase.
The sales staff is beyond professional. All retail stores should copy Ben Bridge, Anchorage store as pertaining to how they greet and administer professional personal service .
Awesome service! Wendell made sure we got everything we needed.
David truly knows his craft. This was the first purchase of a Swiss watch for my son. Benbridge has continued to help us perpetuate the tradition
Crystal is the best! She’s my go to girl for watches and all other jewelry.
Crystal was great! Supper helpful and patient, best place to shop for jewelry in Anchorage 👍 …
Highly recommend Ben Bridge! Crystal made my whole experience seamless from selection to purchase
Easy to work with friendly staff
They were great, helping me order exactly what I wanted instead of trying to sell me something they already have.
Come here to get my jewelry clean. They are always kind and help me find whatever I am looking for. My jewelry shines!
Richard was an absolute pleasure to do business with - he found the piece I was looking for, and even went above and beyond to get it to me while traveling. Highly recommend!
Crystal was SUPER helpful and maby me want to come back for my next jewelry purchase. Thanks crystal.
Best jeweler in Anchorage! Great service and Crystal was amazing!
Great customers service. Replaced battery for my watch.
Wendell and staff are top notch. They always take care of me and they have a great selection. If you’re in anchorage stop in, you won’t be let down
Crystal was the best. Fast and efficient. Was able to get me taken care of. Thanks!!
David is the best , he always gave us all information we need and we love to bought watch with him❤️
Krystal was nice and worked with me on my budget without making me feel judged.
Very helpful! I ended up spending less than I intended and the employees were patient and not pushy! I’m very satisfied with their product.
Thanks!
Crystal was very helpful and friendly. They have a great selection, we found exactly what we wanted.
We get the best service at Ben Bridge in Anchorage, especially from Wendell.
Crystal was so helpful, she researched something I had bought years ago and was able to special order me one. Saved me!!!
Just purchased a watch from TJ, great service easy to agree on a great price. I will purchase more from them in the future.
Very relaxing no pressure atmosphere. Josh and Brenda were incredibly helpful.
Great store, great service! Met our modest needs while still making us feel welcome and valued.
Crystal is fantastic to work. She is always very helpful.
With out a doubt the best in town! Huge selection of fine jewelry and Wendell made the entire experience feel personal and friendly.
TJ made the entire experience exceptional. I look forward to working with him again.
Super accommodating and probably the best customer service I’ve received in the entire state. Thanks especially to Crystal!
Great place with outstanding sales people. I'll be coming here for my watch collecting for years to come.
Great service, very informative, friendly and best of all Brenda help me find exactly what I was looking for!!!!
Brenda was so great in helping me with my purchase she’s awesome give her 6 stars. Thanks
Excellent service staff; thank you Wendell for your time and lovely meeting the store manager, Brenda.
Very happy with the jewelry purchases I've made from Ben Bridge for my wife and myself over the years!
What a wonderful experience!
The customer care and service were outstanding!
Crystal is amazing!
Josh was super helpful and knowledgeable. Great customer service!
Crystal was very helpful...she was pleasant and had a very friendly attitude..
Crystal was very professional and kind. I wish I can leave more than 5 stars.
David was very helpful in selecting and sizing the right watch.
Fast, friendly, and professional. Great customer service. Ask for David Carter.
Michael
It was a great day... found something I liked online and gave the local store a call... they found it and had it waiting for me 15 minutes later.
Crystal was so very very helpful! Thankyou Benbridge for having just what I needed.
Always friendly staff here to help you with your purchase ...
Very professional! Crystal delivers world class service, and exceeds expectations! Thank you!
Always love stopping in to have a look around. Purchased my submariner and dj41 here.
Great service with honest input, spent all the time I needed to feel good about my purchase. Thanks J.T. and Andy!
Great customer service. Knowledgeable staff. I’m glad to do business here.
Great customer service!!
Great selection of products to choose from and affordable;)
Excellent service form the staff and nice selection of jewelry and watches to choose from.
Always friendly, knowledgeable, a very helpful. I
Very comfortable and helpful experience. Crystal holmberg seemed quite knowledgeable
Crystal and the whole Ben Bridge team does an amazing job! Thank you!
Chrystal was very helpful and pleasant, and as always, I had a top notch shopping experience.
Excellent service. And they guys are experts in high end watches.
Great service and attention. Will be sure to return. :)
Outstanding customer service from Chris. He was informative, helpful and is well versed about gems.
Great service and wonderful selections! The quality experienxe I was hoping to have. Fabulous!!
Amazing service, if you're looking for amazing service I would talk with David Carter of Ben Bridge Anchorage.
Great job sarji san juan celeste!! Thanks much👍🏻 U are awesome lady❤️ …
Wonderful customer experience for all, made my purchasing ring easy and fast.
Brenda is always a pleasure to work with!
I always walk out a little poorer, but it is worth it to see the smile only wife's face.
Crystal Holmberg was great today! Great experience at Ben Bridge as always.
BRENDA is awesome! 5 stars all the way!
Josh was knowledgeable and helpful for what I needed. I will return.
They take care loyal customers! Really great service!
Thank you for all the help Crystal! Great service and great selection!
Great selection, great people.
Everyone was outstanding.
Highly recommend !!!
Great experience and always helpful with finding something that you love.
Brenda and crystal are always so helpful and nice!
Great selection and great service, thank you Crystal.
Authorized Rolex Store
Great service went in to get a watch band
C Webb
Crystal made purchasing the ring a very enjoyable experience.
Crystal was very helpful and nice recommend
Service was excellent. Communication was also excellent
The ladies were very helpful, and were sure I was informed.
Customer service at its best! Thanks to Crystal and Andy or the Anchorage store!!
VERY FRIENDLY AND GREAT CUSTOMER SERVICE
Great service 😊 …
Andy the jewler and staff was very friendly and helpful.
Very friendly staff, would highly recommend
Extremely knowledgeable staff. You folks rock.
Exceptional service. I love the professionalism of the staff.
Always very helpful and an amazing experience! Thank you!
A pricey store but the services are outstanding
Very friendly and helpful.
Great service especially from Crystal.
Great service and beautiful jewelry.
Wonderful customer service from all the staff!!
They are always responsive with a quick turnaround
Very knowledgeable and friendly staff
Painless and extrodenary
Outstanding selection and customer service.
Great experience! TJ was great.
Great service. Friendly staff.
They're very helpful there.
Wendell Taylor was a pleasure to work with.
Wonderful helpful staff as always!
Great service and workmanship.
Great job David Carter!!!!
Ben Bridge is the best!!
Crystal was very helpful
Great service!
Nice place!
Always helpful.
Nice place
Excellent service
Josh and the entire Ben Bridge team provided excellent service and communication during my Rolex hunt! Highly recommend them!