Reviews of AAA Virginia Beach Insurance and Member Services. (Insurance Agency) in Virginia Beach (Virginia).

AAA Virginia Beach Insurance and Member Services

88 Reviews

49 Comments

AAA Virginia Beach Insurance and Member Services

Insurance Agency

Insurance agency

3352 Princess Anne Rd #919, Virginia Beach, VA 23456, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of AAA Virginia Beach Insurance and Member Services, Insurance Agency in Virginia Beach (Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AAA Virginia Beach Insurance and Member Services

Sunday

Closed

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

9 am–6 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–1 pm

Reviews of AAA Virginia Beach Insurance and Member Services

Angela Beck

Robert was very helpful and made the process easy. This office has a lot of maps on display.

Jeffery B.

I went to this office to get an international driver's permit and I am also a member of AAA and the staff were very friendly and professional it was very pleasant and a great experience and I would highly recommend this office to anyone who needs AAA services.

Adriana VH

Super friendly! Speedy service and they take care of their members! Heres to year 12 with AAA!

Amanda A Newsome

I have been a AAA member for over 30years . I started in CA n continued in VA That in itself tells you what I think of AAA ! Excellence in CS and their products. Travel services are awesome! I also have their car n home owners insurance. And yes roadside services!! You can't go wrong with AAA!!

Velma Kearney

I had numerous car issues and was quoted a very expressive price by a car dealership out in town, and so I decided to get several other opinions and quotes before making a decision. So glad I did, because after phoning several other car companies, I finally got to AAA Car Care Center of Virginia Beach and this company offered me the best option and quote of all. I ended up getting everything done, but didn't need to right away, for $300.00 cheaper from all opinions and quotes received. Also, their customer service skills and professionalism were beyond reproach. While waiting for my vehicle to be fixed, had a great time there conversating with customer service reps. Very pleased with full outcome!!! Therefore, I highly recommend AAA Car Care Center for any automobile issues you may be having. Thank you AAA for a job Well Done!!! V.K.

Kenequa Hernandez

I think I spoke with Maureen on the phone the other day to set up my account. I have no idea how she remembers so much information but she was so efficient, kind and helpful! She made my day. Now today as I ironically need my first tow, Alonzo is the KINDEST MOST HELPFUL GUY TOO! 🤩 AAA, how did you find these amazing people?! I feel so blessed by them both! 🥰

Will Weimer

The service provided by AAA is second to none. However, having moved between 4 states in 5 years, it has been a convoluted and frustrating process of long hold times, promised call-backs that didn’t happen, conflicting information, non-communicative AAA offices that don’t exchange information, etc. AAA Tidewater finally got it sorted out (I hope) and my fourth set of new cards this year are in the mail

Linda Whitt

I was alone in a dark parking lot, as stores were closing, and my battery died. I called AAA at 915pm and was so appreciative that they asked if I was safe, and immediately dispatched help, initially projected to arrive at 10:05pm. Within minutes I got a text that help would arrive much sooner, by 935pm, followed by a phone call to update me the same, then a call from Dameon Coates, telling me he would be there in minutes. Dameon arrived BEFORE 935pm, and was very competent and pleasant, explaining everything to me, tested my battery and jumped it, restarting it, but explained that I had dead cells, and it would happen again, becoming dead unexpectedly. He also offered to install a battery right on the spot. As I was leaving the next morning on a trip, I was super grateful. In almost no time, he had the new battery in place, with warranty, and had me on my way. I felt so reassured and safe, and thought Dameon was a perfect person for this automotive rescue. I am very grateful for my 44years with AAA.

jenn kronenburg

Reasons why AAA Tidewater got 5 stars: because of their roadside service. They recently came to my aid when my battery died AND I've had AAA for 20 years and I didn't know they'd also replace the battery. On the spot. Another reason they will always get top rating is Connie Bowen in their travel services at the Landstown office. She has helped us plan countless trips to Disney, Disney cruises and this year a Royal Caribbean cruise. She REALLY knows her stiff and gets excited and animated telling you about it. Love her!

Michael Woodall

Great AAA, very friendly staff. Was able to provide me many maps of the area and also get my international drivers license completed with no problems and in a timely fashion. Truly appreciated all the help I was given by the staff. Great job.

Drew Petzold

This AAA Tidewater location opened on June 24, 2019 after closing their prior location in the Kings Grant section of the city. This new location is part of the Landstown Commons Shopping Center, next to Kohl's. My first visit to this new location was on July 17, 2019. The size of the new location looks bigger than the old one, but it is actually smaller in space. The new location here is much more open. It does get louder due to the high ceilings and the openness as well. When you come in, you no longer do a paper sign in. They have an electronic sign in tablet once you come in. You choose the type of service you are looking for (travel agent, insurance, travel maps, etc.). You can also request a specific person as well. There are some bugs still with it, but I am sure it will get resolved in due time. I usually work with Tim for maps and such, while I work with Connie as my travel agent for major trips such as cruises. The place was a little busy when we came in, as they were also doing TSA pre-check interviews that day as well. We did wait a few minutes for what I was coming in for, but wasn't too bad. Tim hooked us up with our TripTik and map for our round trip to Mississippi and back. I really like working with him for my travel mapping needs. After getting that taken care of, we got with Connie to go over a few things for our upcoming cruise. Overall, this was a great experience at this new location. It's also closer to home, making it more convenient too. With great service and a friendly staff, you will like this place too. If you are looking for any type of travel needs, I definitely recommend coming here to get that info.

Megan Perkins

I poped in there yesterday not sure if they could help me but they did. The man who took my passport pic was knowledgeable and helpful. The two women who helped me were kind and patient. It is a group of quality professionals.

Don Paliotti

Staff is friendly and professional. When mapping out a trip, they tell what days and times are best and which way the fastest to go. Highly recommend using Triple AAA for mapping out your next trip!!!

Shelly Durkee

AAA Tidewater Staff are incredibly helpful and friendly. Very pleased with my AAA Premium Membership

gary godfrey

Picked up a old fashioned Trip-Tik for an upcoming weekend jaunt. Great service. Good people. 30 + yrs member

schapa7800

I needed help finding a flight across the pond, and even though I'll be using points to pay for it, the AAA travel agent was a HUGE help and found a great deal.