Reviews of AAA Providence Headquarters. (Insurance Agency) in Providence (Rhode Island).

AAA Providence Headquarters

452 Reviews

240 Comments

Insurance Agency

Insurance agency

110 Royal Little Dr, Providence, RI 02904, United States

Description

Information of AAA Providence Headquarters, Insurance Agency in Providence (Rhode Island)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AAA Providence Headquarters

Reviews of AAA Providence Headquarters

Dawn O

One of the best customer service experiences I've ever had. I arrived early for my appointment and they took me immediately. I was out within 10 minutes. People are helpful, knowledgeable and efficient.

Ken Drake

Excellent service. In and out quickly while getting a duplicate registration with an appointment....which I recommend so y'r not taking a chance that U can't be fit in between other appointments. Pleasant staff.

mary

omg spoke to someone named Stephanie and she was awesome made sure I was safe and got me taken care of in a timely matter she's the best

Rosella

This was a really good experience for my first time using Triple A's services. My car had brake pad issues. Rafael who towed my car was the best! He was early to pick me up, very knowledgeable, and explained the situation in detail. I took a ride with him to my mechanic his charismatic personality made me forget the stress of the situation. Overall, 10/10 experience. Thanks Rafael!

Sophia Josephs

Thank you Marybeth!!! Marybeth went beyond the call of duty! Explaining & staying late so we were able to get the loan through - my daughter and I appreciate Marybeth for all her hard work- thank you again 😊 …

Victoria Brooks

On March 15th 2022 My truck lost it's belt and I got stuck on the side of the road, I spoke to customer service and girl was so nice on the phone and sent help right away, I received my text from the driver #9923 Bradley S. that he was on his way and he would be there in 5 minutes....I can't say enough nice things about him, he was knowledgeable and very professional we were are the road to the mechanic shop in minutes and got me there safely. Thank you Brad, I appreciate your kindness. You are definitely an asset to AAA 😀

Christopher O'Hare

Very fast service and great customer service when renewing your license. So much better than doing it in Satan's Den or, as you may know it, the DMV.

J_ Noo1

I've been here 3 times and each time was pleasurable compared to the DMV. You may not register a new car but takes minutes rather than hours to use several registery services. Rhode island DMV is a nightmare, even worth it for a one time 'quickpass' for $55. Very happy when they include free notarization with membership for free when I needed it at some point.

Hannah Galan

Had the pleasure of chatting with Jean Marie on the phone today to renew my AAA membership. She was very personable and helped me through the renewal process. She even set me up with a next-day appointment to get my registration renewed in person. Thank you Jean Marie! 🎄 …

Veronica Porter

I called in today to renew my membership, I spoke with Rob Thrasher in customer service. He was tremendously helpful and enthusiastic. He took care of my issue quickly and provided additional information about my membership benefits that is extremely helpful. He acknowledged my long standing as a member. Rob followed up with an informative email that I can use a resource. He is pleasant, helpful and has a great sense of humor. It was a pleasure calling in and working with him. I’m so happy that AAA has such great customer service representatives!

DAGYMP

I visited the Triple A Headquarters in Providence to renew my drivers license. Never visiting this branch to get my license before I was pleasantly surprised. The greeter behind the desk was super courteous and very friendly. Once sent to the counter I was greeted by Annette the customer service person who guided me through the process. She was extremely courteous, efficient, knowledgeable, friendly, and helpful. I don't think the whole process took more than 10 minutes. The powers to be at AAA should be extremely proud of their customer service people. I never imagined saying that "it was a pleasure to renew my license".

Carol Clark

Quiet and friendly, if you ate going to get your real ID , don't forget to bring your license, birth certificate, 2 bills with name an address on them, marriage certificate,

Ed Weiner

I needed to replace a membership card that my daughter had lost. The telephone rep I spoke with (Rob Thrasher) was polite, help and expedient in arranging for a replacement card. He also recognized my 41 years of membership and made the experience pleasant. Instantly i had an email with a printable membership card for my daughter, and a new card was placed in the mail. Thanks Rob you made my AAA membership even more valued!!!

Madlin Severino

Took care of renewing my car registration and AAA membership in less than 10 minutes. The attendant was great and very helpful. Luckily we were eligible for upgrade with AAA so took advantage of it as well. In four years with AAA have never had a bad experience.

Night Tow

Less crowded but with similar wait times to Cranston DMV. People behind the counter are friendly but nobody knows what the other is doing, and sometimes give out conflicting information. While they appear to be trying, there seems to be much confusion behind the counter.

Sarah Batchelor

I had my wallet stolen and went to AAA to get my replacement Driver's License. I was so appreciative that this service was offered! I waited max 20 minutes and since I had all my forms ready, the whole process took about 10 minutes once I got to the counter. The staff was engaged and so helpful. This experience alone made my AAA membership worth it as the DMV is awful!!!

Sandy Lima

Great !! People were friendly and service was fast.

Mi Bee

I was cancelling my father's license plates. Only stood in line about 7 minutes (4 people ahead of me). The rep was very professional and friendly even while he was training a new employee. He was very patient with her as he explained what she needed to do to complete part of my transaction. He was efficeint, pleasant and attentive. He thanked me for choosing AAA and asked if there was anything else he could assist with. Way better than visiting the State DMV.

robert duquette

I recently went to the Triple A Headquarters in Providence to renew my drivers license. The experience far exceeded my expectations. I was greeted by a friendly director and sent to the counter to renew my license. The customer service person, Rosa, was courteous, efficient, knowledgeable and fast. I was out in no time with a temporary license and just this service alone has convinced me that being able to have DMV services far outweighs the cost of my dues. Keep up the good work!

Pattie Heaton

I was getting ready to go on a long needed trip and realized my AAA card might not be up to date, as I couldn't find it! Rob Thrasher helped me out by sending me a temporary card so I'd have it the next day. I had called before that but the card didn't print the info, so I called back and got Rob. He stayed on the phone while I tried to print and was very patient. Then I ran out of computer paper, but he gave me all the numbers and e-mails I needed in case I couldn't print. Long story short, I was very pleased to have such great help, and he was very nice, and I was so grateful.

Joseph Clinton

I spoke to a Customer Service Representative . His Name is Rob Thrasher and we were renewing a gift membership. He helped me by discussing the donor #, which would simplify my future calls and inquiries. He also discussed the new initiative for those in the age group of 13-16 years of age. I signed both of my grandchildren up. Eric is 16, going for his license and Luke is 13. He explained how the program worked and the benefits of adding them now. If I hadn't called and talked with Customer Service, I would have missed out on this great opportunity. Some people do a job and that is all it is - a job. That is not the case with Rob. His actions and dedication to his job proves that he cares a great deal about serving the customers. He was very knowledgeable and extremely professional. We live in a world where people, in general, only talk about the bad. Well, this is one of those GOOD case examples, which could be used as a training tool for the new Customer Service people. He was awesome. Please convey my sincerest thanks and appreciation for all his efforts. One more thing - it was most definitely a 5 STAR job!!

Danni Aldrich

I had a fabulous experience on March 7, 2015. The staff were courteous and friendly. They assisted me in completing the necessary paperwork to renew my license. I had my younger brother (5yrs old) at the time which normally promises a hellish experience. The staff were polite to both of us, suggested where I could grab a Disney brochure to entertain him as well as patient with me when I had to split my time between answering AAA questions and attending to him. Best of all it was FAST which is more than I can ever say of renewing my license at the DMV.

Rosemarie Brown

I renewed my AAA membership via a phone representative Rob Thrasher today . He is the Epitome of customer service. He was pleasant and professional. He took the time to listen carefully to my concerns and addressed my issues is language I could understand..I did not feel rushed or that my questions were unimportant. He even provided details on some important member’s benefits that I did not know existed. Rob should be a Customer Service Trainer for AAA . He is a template for company success.

Lyn Spinella

It's always a pleasure stopping in at the Silver Spring Street AAA. I needed passport photos taken and it was quick, easy and everyone there was very pleasant. I got waited on right away even though the DMV section was extremely busy. I appreciate the courteous service!

Kerri Austin

Walked in and had very little wait time. Completed the paperwork, and get the temporary ID in amazing time with no issues. Pleasant experience.

Luisa Duffield

Rob was awesome! He made transitioning from the west to the east coast easy and provided additional help. Quick phone call after others transferred me across the country. AAA is lucky to have him. And I’m still a fan of AAA because of his service...Five Stars!

Paul Brockway

I must admit , my AAA customer service representative was TOP notch. Very informative and knowledgeable. Very personable and truly a pleasure to talk with. Made my experience of renewing my membership a breeze. Thank you Rob T. for your assistance.

Tom Lally

Great place to renew your driver's license

Merrith Sabo-Jones

Robert Thrasher was so helpful! I had a rather complex problem with my membership record, which was caused by multiple events and was making it impossible to create a login account on line, plus I needed a new replacement card & to return my husband's name to the account as an associate member. His cheerful attitude and willingness to pursue things (which ultimately required the assistance of another department) is the very definition of excellent customer service.

Robert Jackson

I have been to the AAA Headquarters in Providence twice in the last month. I was truly very pleased with the service. Once I went for my license. They were so efficient in seeing that that procedure was done quickly and efficiently. Next, I went for my registration renewal. Between the time we went in and returned to our car, barely 20 minutes had passed. As the saying goes, "who could ask for anything more". Thank you all at that site. I see Robert Jackson's name on this account but I was actually the recipient of this service. My name is Jeannine M. Jackson.

LJ Howlett

My experience with AAA has always been pleasant. From Denise at your Prescott, AZ office, and now Rob on the telephone. He was very helpful and knowledgeable about the services that AAA has to offer. It's nice to have a representative talk to you as a person and not just another account number. Sincerely, Lorna Howlett

Stephen

The Customer Service was totally cool on my visit to AAA. She was very pleasant and laid back and fun to interact with. She had a lot of knowledge and was eager to go out of her way to help me. I enjoyed the visit and the fantastic customer service.

Marguerite Sottosanto

I spoke with Rob Thrasher today regarding a minor issue I had with my membership. He solved the problem within minutes. He was very knowledgeable and friendly and so pleasant. He followed through on everything he said he would. Such a pleasure to deal with. You have an excellent employee!

D Y

After arriving on the day before Christmas Eve I took my turn in a long line to buy movie tickets. However, the employees were fast, efficient and friendly too. This AAA has always been a great experience - I also recently inadvertently allowed my registration to expire and they were equally efficient - much more pleasant than the RIDMV! Thanks AAA! Happy New Year!

Krystle Veneice

I used AAA services to renew my vehicle registration. They must have been understaffed because the lines started to pile up and the paced seemed to slow after I came in. The women behind the counter were so nice and despite some angry comments from a select few impatient patrons, these lady's demeanor never wavered. NOT ONCE!. The were so nice and helpful, and willing to work with you. I'd take it over the actual DMV anyday! Alyssa the branch manager is an angel!

Liz Parks

Went to the AAA headquarter on 10/12/16 and had a great experience! The line was short and the woman who assisted us, Nancy, was fabulous! She was very nice and funny. Nancy went the extra mile to help us with an additional EZ Pass issue while we were there as well. It was so much more convenient than the DMV! I definitely recommend joining AAA and taking advantage of all of the services they offer at the Providence branch.

Cindy Brackett

We got a flat tire in front of Walgreens today and Steve came to change our tire he was prompt even earlier than we expected got that tire changed in record time!!! Thanks Steve you did an awesome job!! (Hugs) 🥰 …

Maryanne Bayless

When ever I go into the office I am met by pleasant workers who all ways have a smile on their faces. They make you feel like you are the only person there. I recently had to have road service. I had to have my car towed. The gentleman was very polite and curtious.. The wait was shorter than what they had said in the beginning. I am very happy that I have a AAA membership. I also use the pre-paid American Express card it works out wonderfully. Thank you

Jay Torres

Had a great experience with Dylan from the Fleet department from the Providence Fleet, after other towing companies did not or were not able to get my car in the flatbed Due to the Xdrive DYLAN went out his way on the pouring rain and was not satisfied until the job was done and the car was drop off at the mechanic safe and sound. This guys deserve a 10 STARTS. So glad he was the one that came and was able to talk To me thru all the steps he was goin got do and why. Great guy great service 100%.5 STARS! ⭐️

Al Caradonna

My daughter broke down on I 195 West yesterday and the response was quick and the Technician Gil Miner was awesome. Very friendly and knew what he was doing. I wish all the service Tech's were like Gil. Hats off to Gil Miner

Donald Edwards

Great experience with Rob at the Utica NY office. I had roadside service with a cheap insurance company and when I needed it, found out that AAA is the best one to have for roadside service. Top notch. I recommend them.

Hrant Tatian

We are planning a trip to Lake Placid so I called AAA and requested a triptik and maps. The person I spoke to was very polite and thorough. She asked about all my needs and told me that I would receive the maps in a few days. The very next day I got an email saying that my maps were prepared and would be sent out that day. The next day I received the maps which are a great help. Very quick and efficient.

Alicia Nieves

Thank God I'm a member. It took less than 15 mins to renew my license. People were courteous and very friendly. I recommend this office to anyone of my friends & family members. even my co-workers. It's worth being a member.

Amy Flaherty

I had man named Dave train me and took me for my road test. He helped me through out practicing to point I had his voice in my head while driving so today when I went for my road-test DAVE MADE ME FEEL COMFORTABLE before the test and I passed it today. GIVE THAT MAN A RAISE! he is funny sweet guy that tests and challenged me and I'm so proud of how well I did with his help!😎 THANK YOU AAA AND to DAVE THE AAA driving school TRAINER.

Rose Nonginthirath

We went into the Royal Little Drive location to renew / upgrade our AAA Membership. We were helped by Ryan and he was great. He was very knowledgeable and helped us upgrade from basic membership to a PLUS membership. He made it very easy for us to change and he made sure we understood everything completely before we left the counter.

Michelle MacIntosh

I went in to renew my license and was IN and OUT in less than 15 minutes. To me, the registry services alone are enough to justify my yearly cost of AAA. Of course I use it for other reasons, but not having to spend the whole day at the DMV - ROCKS! Thanks AAA!

Amy Parrish

Rob Thrasher solved a problem I have been having for a long time concerning my Sprint & AAA discount very efficiently today. My son's card was renewed in no time. Very Satisfied. Thank you.

Thomas Gaetano

Not a very long wait, if your a AAA member you can get license service like duplicates and renewals. I had a good experience, the staff was helpful and patient.

John Campo Jr

Went to renew my license recently and found the experience far more pleasing than the Registry of Motor Vehicles. There was, at first, a bit of confusion as to what line to stand in, but a worker came by asking if we had all the correct paperwork and assured us that we were in the correct line.

Shana Ward

Robert thrasher AMAZING CUSTOMER SERVICE!! He was very professional and explained to me what the representative when I had bought my AAA account hadn't,so I am very thankful and happy with him!! Hes great! Thanks again!

Melissa Curley

AAA is a must have with the added benefit of registration and license renewal - done in less than 15 minutes which beats taking a half-day off to go to RI DMV. The staff is always courteous and efficient.

Kristin Evans

I spoke with Rob Thrasher to renew my membership today. He was a true pleasure to speak with! He was very helpful, informative and all around very pleasant. You are lucky to have Rob on your staff 😊 …

Jonathan Brumberg-Kraus

I renewed my vehicle registration here, and the staff were very courteous and extremely helpful with the required form. I did not have a long wait, and so, all in all, was quite satisfied with my experience at AAA

Patricia M. Culver

Needed a battery jump in Warwick. Fast professional service. Please commend Ricky for his friendliness and skill. About noon Thursday at 660 commonwealth ave.

Mike Letellier

Been with them for over 37 years and I can't re-call having any issues. For Christmas I give all my kids there gold card, it's not a video game, but they sure love the piece of mind when the big AAA truck shows. Worth it's weight in gold, excuse the pun, well done and I am about too re-new my suscription this week.

Rory Freeman

I had to drop my License plates off today (Friday) And the 2 women that were by the doors , you have to wait for them to let you in, were outstanding. They were quick , helpful and very nice

Lissette Maisonave

Rob was awesome, he was very pleasant to talk to , he made it real easy to renew my membership and he also explained all of the offers that were available .He is an Absolutely great customer service/ representative.

Alexandra Rioux

Roadside Tech, Jason R, is knowledgeable, professional and overall the best tow guy I’ve ever had.

John Baxter

The day was dreary and rainy, but it brightened when we got top-notch service and treatment at AAA headquarters. All answers and needs taken care of, as usual. Whenever we need anything done with registrations, we start with AAA. Usually we need go no further except out the door, contented customers!

Peter

Best AAA ever! From insurance, travel planning, registry services, currency exchange movie and park discounts and passport photos. The AAA Northeast Headquarters has it all! See the website for employment opportunities on and off the road.

Ann Thomas

The in store customer service is outstanding. However, the telecommunications customer service was not very informative. Giving a customer the correct information is key to the process experience and satisfying the needs of the customer.

Dark Skies Music

Quick duplicate license process much apprciated!!!

Irb Morales

Really nice staff. I was in and out in a timely manner.

Robert Zorabedian

AAA has been by my side since I bought my first vehicle. Not only are they there when you need roadside assistance but they offer significant savings through their partnerships with many other businesses.

George Doyle

Service for our Trip was most Rewarding. The gentleman who took my requst was very helpful, and suggested other items that we might be able to use while Traveling. Although it was a Last Minute request...he promised it would be available to Pick Up in a few days....it was. When it was picked up, a young lady behind the counter could not have been more abliging and pleasant. All in All...everything went well, and had more than enough Info. and Maps to make the trip enjoyable, and w/out Stress!

Michael Herman

Recently I stopped at the AAA Providence Headquarters and asked a clerk to help and get me some information on Woodstock, VT. I needed it for the planned trip to this area. A clerk was very polite and offered me a Took book and maps on Vermont, New Hampshire and Maine. This literature was very helpful and I used it during the trip. Thanks for the help.

John Cowl, MD

My visit couldn't have been easier. I went to get photos suitable for a China visa application. Wishing 5 minutes, my phot was taken and I received photos in both the standard passport format as well as for China compliance. The price was $8.00+. I was in and out in less than 15 minutes. You just can't beat that. And, the gentleman who took care of me couldn't have been more helpful.

Kristen Alden

Went with both my daughters, I got a license renewal my youngest got Insurance for the first time, and my oldest got a trip tick for our girls road trip.......all this done in about 1/2 hour. Great job!!!! Thanks!!!

Michelle M

People were mad appointments were needed, but having an appointment makes things so much quicker and easier. They were also reallllly good about cleaning in between customers.

Maria Canton

I was very satisfied with the service I received during my visit at AAA Providence Headquarters. I went there to renew my license and everything went without any inconveniences. Staff was very helpful and courteous.

Michael Wogbeh

Got greeted by a rude and unprofessional customer service representative. Now I am an American American (black man) and after standing in line waiting to be seen; also after observing how he treated the people before me, I found it very rude and demanding when you started to walk away while asking me "what do you want? " as if I was a bother. I responded by saying I will talk to you when you have time to address me. When he got back, he went on by saying "sup", now not all African Americans like to be address that way.

Deborah Lisi

I spoke with a lovely lady named Cheryl Silva this morning and I am very impressed at how quickly she returned my call! Very professional and helpful, she signed me up for my membership and answered all of my questions. Thank you Cheryl for your help, I appreciate you!

Fred Mcguire

Today I call AAA to up-grade my membership to 'Premier' level and Robert took care of everything in a polite, efficient and professional manner. It was a pleasure working with him.

Mister Guy

Nice place to renew a lot of RI DMV services - helpful staff.

Don Laliberte

Very friendly and efficient staff. I went in for license renewal, and they got me in and out quickly.

Michael Collins

This is the best customer service and experience I've had recently. I signed up for AAA and had my license/reg updated. Fantastic, talented staff here!

Oscar Mejias

I went to AAA to renew my vehicle registration.The lady who attended me was very nice and attentive. Excellent Service in a very short time. I highly recommend AAA !!!. Thanks

Karen Rand Anderson

Terrific and friendly service... the best experience I've ever had getting and renewing a driver's license. Quick and painless! And the environment and venue is beautiful, clean and pleasant.

Janet Hirschhorn

Spoke with Rob Thrasher, he helped me get a refund for stopping a membership at one address and transferring it to another address. Personable, understanding, got the job done.

Tom Hale

I recently visited the AAA office to renew my License, my wait time was only 10minutes. The associates were courteous and helpful.

Atieh Anbary

I called and spoke to Rob after I had to hang up on another representative due to her bad attitude and the way she responded to my questions. Rob on the other hand was patient and didn't let go of the call until my issue was resolved. Thank you so much.

Jorge Mejia

Nice and easy! In and out in 30m.

Cheryl Hawes

I raced in just before closing a couple of days before Christmas and was treated with the utmost courtesy and was not rushed or made to feel I was holding anyone up. Thank you for your continued service!

Lori Horlink

Rob Thrasher was awesome! He was more than helpful and went beyond just answering my questions. He is someone I would hire! Give the man a raise.

Bryan McLane

Just started at AAA, after going through the five diamond training program. You can see first hand that AAA is not afraid to invest in and develop the people that they work with. As someone who has sat through quite a few corporate orantaions, I can honestly say AAA's five diamond training really is something special. Kevin Fish, dose an exelanct job explaining all aspects of what it it to be part of the AAA family. The energy and positivity Kevin has Is completely contagious, and his passion palpable. I would highly recomend anyone looking for an opportunity or career change to see what AAA has!!!

Joyce Myrus

RENEWED DRIVER'S LICENSE. Excellent parking, short line, very efficient and quick. Much more pleasant than state motor vehicle offices.

Neal Costigan

I utilized AAA for a RI Registry of Motor Vehicles transaction. My experience was a very positive one. The personnel was friendly and helpful.

Brianna McKeever

Very clean and safe building, take COVID regulations seriously, courteous staff, and quick service. So much better than the DMV.

Joy Bloodworth

I had a very good experience. I was able to get in and out and Dawn Baker answered all my questions.

Jerilyn B

Went to renew my license. It was a quick a painless experience. Helpful information was given to me as I had to make a few changes, etc.

CD A

Service was courteous and speedy probably due to under crowdedness. Got what I wanted and was out in less than 10 minutes. I hope others can receive the same service at all times. Keep up the good service.

Paula Habib

I am a relatively new member, (only two months). AAA is so good; I am wondering what took me so long to join. They just make everything so easy for me. Thank You AAA.

Robert P. Davis

There was a long delay, as 2 agents tried to solve difficult issues with prior clients. Otherwise it was the customary helpful and cheerful service, vastly superior to that at the Registry.

Beth Mazor

This branch is very convenient. The lines are never that long, certainly not like the DMV. The people are all courteous and helpful.

TJBROCHILL

Talked to Rob Thrasher about some benefits and he was straight to the point and even had alot of helpful advice on how to use my membership more effectively.

Mary Bouley

Great service! Friendly, helpful staff. Convenient dmv appointment.

Gary Nahabedian

Grethel was great servicing my car loan. Working with AAA staff like Grethel is a pure joy. Gary Nahabedian

Kim Davis

My Exp with Ola, today was of great service and professionalism. It was great booking my vacation for my daughter's wedding to Montego Bay Jamaica with her !!! So far so good !!!

John Arena

Used to be a great office, over crowded now and not enough people working to accommodate all the customers, probably have a shorter wait at the DMV

Alexi Martin

Rob Thrasher helped me in a time of grief after losing my mother. He was beyond considerate and made me chuckle. He went above and beyond.

Jacob Costa

They are following Covid protocols perfectly. They are quick and knowledgeable about all your registration needs.

Mary B. Madia

Rob was very helpful, knowledgeable and courteous helped me join AAA again with the offer that was ideal for me personally.

shannon k

Wait for dmv service was reasonable. Employee was extremely helpful.

Fred Milano

I spoke with Robert Thrasher and he was a tremendous help. He is very friendly and enthusiastic and handled my problem with great professionalism.

najam zaidi

-I had a expired Registration with some error in renewal- They had it solved withing minutes. AAA is very consumer friendly.

stesler2

Rob Thrasher was very knowledgeable about the products and services I was interested in. And very helpful in setting up my membership. Thanks Rob!

Susan Pearson

Hey, AAA is worth every penny, no matter what car I'm in I can have it towed if needed For free, you can too

Nestor Llanos

Im here in RI for 4yrs my experience with AAA is excellent in renewal license and services road.

Maria M Mendes

Very nice people that work there. Now with the covid19 everything is by appointment. Always on time. Merry Christmas.

Timothy Marcotte

Just so you don't have to deal with the dmv. AAA membership is worth its weight in gold!

O Williams

Blossom was very kind and thorough. I was grateful for how keen she was to assist me. It was enormously helpful.

Lorelei J

It was very easy and quick to renew my registration and pick up movie tickets staff was very friendly!!!

Brenda StPierre

Very nice staff. They're taking every precaution as far as Covid is concerned. Couldn't be cleaner!

Jose Alvira

Robert Thrasher very professional guy, very clear on helping me. Thank you AAA, you have good employees working on the phones.

Rachel d'Oliveira

I went to AAA to update my license. It was quick and easy and the staff was very helpful.

John Yaghoobian

Great service. No wait. Faster than the DMV.

Sami Gebrayel

As always, great service.

Darlien Cole

Great service, friendly employee's very knowledgeable in many fields, all around great place for travel, amusement, and auto needs

Amelia giuliano

Rob Thrasher was by far the best rep from any company i have ever conversed with.

Barrett Hazeltine

Very helpful and considerate staff person. No lines. My wife had an opportunity to buy some maps. Excellent experience

Kathy Rathier

Make appointment on website. Mask, safe distance waiting. Call to verify open branches.

alfred Vanasse

Will take this place anytime over the registry. Clean, fast, and always in good moods

Gregory Elliott

The staff made it easy to plan our trip, explaining everything in detail and giving us the information we needed to make it better.

Kathleen Hall

Rob was very polite and helpful. I would give him an A+ for customer service!

waseem mutair

fast easy .customer over satisfied .never I say sorry for joining AAA thanks for every one

Bonnie Montgomery

I phoned and spoke to Rob and he was very helpful and friendly. All of my questions were answered in terms I could understand. Bonnie Montgomery

N X

Fantastic AAA customer service by a friendly and helpful staff made it easy in and out.

Mr Ric

Cool place, has a dmv in it very convenient for passports and various other things...

debra k

I am an employee of AAA and it's the best automobile club in America!

gwen etheridge

Helpful advice always.

Jeanne Cohen

Customer Service at the Providence Branch was excellent and very helpful. I think they do a great job.

Cristian Torres

Came in to get a license duplicate and Michelle was very friendly and informative.

Tiffany r

My experience was good at the Cranston site

jason simonson

Very simple and easy to do stuff there than go to the dmv

Rachael Watson

Quick very efficient. Polite and very informative.

Nataly Mercedes

Well, I speak with Rob by phone and he helps me a lot . I'm so satisfy with the service he gives me

David Mazza

Awesome service on vehicle registration. Much faster/easier than DMV

j fonz

I needed some new passport photos. I was in and out in no time .Great service.

Bill de Iturrondo

Quick, easy motor vehicle services 👍 …

Tony Perez

Mmmm I liked this is the best place to help us. .to. Renewal License end registration. .

Adelino Williams

Fast and easy service the people in there are great!

Karen Loiselle

ROBERT THRASHER WAS VERY HELPFUL. HE WENT OUT OF HIS WAY TO MAKE SURE I HAD RECEIVED WHAT I NEEDED. HE WENT ABOVE AND BEYOND. THANKS

Prov Sec

Excellent! I was in and out in a few minutes because there was only one person ahead of me in line.

Libby Dog

Don't drive without AAA, roadside assistance, DMV services, travel planing and more

Estelle Carroll

Didnt ave to go.out...extremly carefull worker!!Fred.gets 5.👍up a pleasure watching as he put in New windshield.!!😊 …

eduprey57

Every time I go into AAA's main office the service is top-notch

Allen bear

I love this place for all my registry needs im so happy i am a member

jay frails

Licence renewal was quick and easy. Fastest renewal ever!

Marilyn Sullivan

Rob is awesome I wish I had 10 stars and more

yvan allie

Good place for licence renewal if you have aaa

Hector P.E. (Tata Hector)

Even With This Pandemic The Service Is Great, The Staff Is Very Friendly And Professional

Rob Duquette

Fast and nice people, by appointment. Members only

Ruth Rios

Great customer service. Love the convenience of the Saturday hours.

Luis Vieira

It was excellent representative was very courteous and helpful.

Carmen Vega

Spoke with Robert Thrasher today, very helpful, pleasant & answer all my questions.

angel nunze

Very kind staff, attentive and friendly , made visit fast and simple

portagee dosage

Every time I come here these guys are very professional, kind and fast thanks for not being miserable 😁 …

John Siberski

Terrific. Knowledgeable. Knew the information I needed and was able to make some suggestions that I will take later on.

Alvaro Giron

All the service staff are very good and very nice first class quality service.......

Miriam Alvarado

Great and fast customer service, everyone was very pleasant

Curtis Doo

Good service from Rob! Helped with missing cards.

Anthony Mitchell

In-N-Out no wait very nice people

Tanya V.

Robert was super helpful and was able to resolve mistakes that the system had made with my information! Thank you!

Ruthie Raposo

I love this branch. They are friendly, help, and so proficient.

Dell Padgett

Very well organized, in an out in know time

Paul Pabón

Registry renewal on a Saturday, in and out 10 mins.

Patsy Peterson

Short time with appointment.

Fernando Chaves

I was very pleased with the service, the staff was very courteous and helpful.

George Sylvia

Quick service took great care of me

Cyberlarson (Cyberlarson)

Pretty fast for DMV business

Deb Caswell

Friendly and efficient the handful of times I’ve visited.

Hector Fred

Fast Service, & Covid--19 Preparedness.

Alex Mejias

The best customer service in the state.

Beatriz Lopez

I always book my vacations thru this branch!

Stephan Israel

The people working in the call center are awesome 😉👌🏾 …

Kimberly Terreault

Quick, painless and pleasant. Beats the RIDMV every time!

Giniro Kitsune

super helpful and kind staff. Clean and tidy.

Tyrone Mcgettigan

I cant complain about their services

Shirley Johnston

Very personable and polite in and out quickly

Andy Mayer

Prompt response. Knowledgeable about my Prius.

Jose Vieira

Very fast and great freindly service!

Self Made Gaitor

Quick & convenient for DMV purposes!

Ninucha Novais

Excellent customer service, friendly, couldn't be better!!!

nicole poppington

Rob T. Was amazing and very helpful.

Pamela French

The young lady on the phone was courteous and nice.

Chap

great, renewed my membership in mintues

Mike L

Conveniently located next to the highway with a friendly staff

Lynz-Michele Izzo

Amazing company to work for.

Paula Charette

I am an employee and a member for over 20 years

Nathan Beraha

Fast, efficient, friendly

Tina DeLaive

Renewal of registration, I was in and out with 10 minutes!

mike flohr

Everyone is really friendly.

Dave Eizik

Rob Thrasher was a great help

Jacquelin Reynoso Cabrera

Great place, fast and pleasant service.

Diana Scorpio

Branch is undergoing a remodel.

Colin Glen

Very goog

Diane Johnston

Quick easy and pleasant staff.

Ebony Williams

Amazing customer service!

George Parker

Very helpful

Heather Jones

Nice employees never rude

Diane Luns

Staff were very Professional and helpful.....

Elliott Clement

A very good day for me.

Linda Perry

Crowed but still beautiful.

Karen Scott

I mainly use the AAA branch for DMV services. I was extremely pleased with the service I had last week, they were knowledgeable and did everything they could to help me with registration of my vehicle. I have found this to be consistently true over the past several years.

Barbara Nafash

Rob Thrasher was as pleasure!

juana pina

Good 👍 …

Santito Lebron

Good and fast service

Keven MD

Be Professional youll be alright

Debra Kenney

Best Road Service! 🚧 …

raving nomad

Atm was broken

laveatter rankin

Got movie passes

Michael Costello

Very accommodating staff

Carlos Bello

Good

Gino Reyes

They should be friendlier

Josselyn Velásquez-Florián

Superbly efficient and polite!

Josiah Strandberg

Very very efficient!

Angelo

Good

Antonio Moreira

Awesome people

April Patrick

Great service!

Bryan Dempsey

Great experience!!

Chevalier Family

The service is awsome

Frank Tomasso

Very helpful & professional

Jose M

Wonderful staff

Bianca Felice

One stop shop

Petrina Morris

Great service!!!

Cephus Gbolor

Great service

Michael Pateman

great service !

Danny J

Best place in america

Iram amir

Good company

Sokunthea Khiev

Fast service

Luis Alvarado

I love this place

EDWARD BENSON

Fast and expert

Juan Acevedo

Good place

Lynn Campagnone

Not very happy. My mom tire blew out.. Called AAA. They came no spear. So she called for a flat bed. Then she called me. Took a while for the flat bed. Finally he came by took my moms keys. All together at least 3hrs. My mom is 79 yrs old. It's a good thing I went to go get her. How would she of gotten home

Cheryl Allen

They were very helpful. But wouldn't have been there had AAA had not left us stranded on the side of the road Saturday morning in 7 below temperatures. They did not even get back to us until 7:30 that night and this was at 9:30 am. We had to call the state police who in turn called Sterry towing from Attleboro, Ma. He assured us that AAA would reimburse for all charges. Well this is not true. They do not reimburse for impound fees. Which they charged us 3 days worth for even though we paid the bill at 10 am Monday morning. So apparently we have to eat that unless we want to fight the state for it.. Which by the way was supposed to be $35 every night the vehicle was there. So I would not encourage anyone to use Sterry towing.

Nitza Roda

(Translation) Very friendly staff and they help you with the best travel options (Original) Muy amable el personal y te ayudan con las mejores opciones d viajes

Angel Gonzalez

(Translation) Tremendous help thank you very much (Original) Tremenda la ayuda muchas gracias

Luis Resto

A+

Sola Lasera

(Translation) Good attention (Original) Buena atención

Carlos Castellanos

(Translation) see and good (Original) Ver y good

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