Reviews of Rousseau Insurance Agency. (Insurance Agency) in Portland (Maine).

Rousseau Insurance Agency

98 Reviews

76 Comments

Insurance Agency

Insurance agency

334 Elm St, Biddeford, ME 04005, United States

Description

Information of Rousseau Insurance Agency, Insurance Agency in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Rousseau Insurance Agency

Reviews of Rousseau Insurance Agency

Susan Liberi

Just had a wonderful experience with Sarah at Rousseau Insurance Agency. She was polite, patient and very knowledgeable. Not only that she saved me almost $300.00 on my car insurance! Both my significant other and I have our insurances through this office and everybody that we have spoken to has been outstanding. So very happy to write this review.

Carla Hauck

We have been with Rousseau for just a couple of years now, on a recommendation from a friend. We have had great experiences with all of the agents who have helped us out-everyone has been so patient and has done a fantastic job explaining everything in detail and answering all of our questions. We had a fairly complicated case with our home insurance as we needed coverage in place prior to our home being built, and they were more than willing to work with us. We also have had quite a few vehicle changes in the last year and it was time to shop around for different vehicle coverage. Sarah was very knowledgeable on the different policies and best coverages available. Thanks to her patience and skill, we are saving thousands of dollars and getting better coverage. Couldn't be happier!

Matthew Osgood

My wife and I started using Rousseau Insurance Agency 18 years ago. We left the area for the last 9 years but always kept a life insurance policy through Rousseau. We just move back to Maine and they helped get everything set up again for us here. If you’re still buying your own insurance you’re really missing out. We have always had the best rates with incredible customer service and care. They work hard for you and become friends in the process! HIGHLY RECOMMEND!

Preston Warden

Sarah was a pleasure to speak with. I knew what I needed and she knew how to properly provide it and quickly. We started speaking at 8:30 am and by 10:00 am I had a new insurance policy. She's very knowledgeable in what she does and the policies/companies she works with. If you need an advocate for your insurance needs, she's the woman to go to!

Lindsey McAlevey

My years of experience with Rousseau Insurance Agency has been nothing but positive. James Rousseau Jr has always gone out of his way to get me the best rate for my home and auto policy. He is respectful, professional and VERY responsive, usually getting back to me within the hour in response to whatever I have asked or needed done. I highly recommend this company

Melissa Rioux

I’ve been working with Rousseau Insurance from when I owned a car over 20 years ago, to owning my own home 14 years ago. They are hands down the best insurance company to work with in Southern Maine - their customer service and programs are top-notch. I’m also a Realtor and always refer my clients to Rousseau. They all chose to work with them because they have the best rates, policies, and customer service. Their communication is impeccable and are quick to respond to your needs. They go above and beyond to help you solve any issues that may arise. I recently lost my house to a major fire, and the owner even came out to see me right away at the site over the weekend, I was super impressed! They have been there to assist me through this devastating process and I will forever be grateful. Rousseau Insurance is a family business with real people that truly care. You will not be disappointed when you work with them! If I could give them more than 5 stars, I would!! A++

Joe B

I have been working with Roxanne and team at Rousseau since 2019. They are always very accommodating to my questions and requests. They help me shop around for the best deals every year. Highly recommend.

Alexandra Hutchins

I have been with Rousseau for many years now, they have always taken very good care of me, and very prompt with any needs. Sara Hackett has been great to work with. thank you all! Alex H

Karen Stevens

Gina is so helpful and nice, I'm so glad I get to work with her! She's the best at Rousseau! 🌸 …

Sue Ericson

Deb's great! Had my cards in 10 minutes and I saved alot of money by switching to Rousseau insurance!

Renald Lapointe

We have been using Rousseau insurance for year and have never been disappointed. Absolutely fantastic customer service and going above an beyond for their customers . I’ve sent many friends to him and they have always thanked me for connecting them with such a quality company We appreciate their hard work enough to have our car, home and life insurance policies go through Rousseau

Michael Shellene

I had an accident and my car was toast and Sarah was polite, professional and provided me piece of mind in dealing with my claim. Rousseau insurance is the only choice when making a decision in regards to your insurance needs.They even saved me over $55 a month on my premium compared to Geico. Sarah went out of her way to provide me excellent customer service and followed up with a few different times and she never dropped the ball. I recommend them highly and they are a family owned business.Thank you Sarah!.

Kaitlyn Larsen

Rousseau's Insurance has gone above and beyond whenever we have questions or require changes to our insurance policies. They've helped us find the best options for multiple new car and housing purchases in recent years. Couldn't recommend them more!

Michael Conlon

I have been a very satisfied customer of Rousseau Insurance for years. I would highly recommend them as my companies needs have grown and changed Mikaela and crew have keep me in the right products and make any changes seemless . If your looking for a insurance relationship trust Rousseau Insurance. Michael Conlon , Conlon Development .

Dennis Bonville

They was able to find lowest price for my vehicles and recreation vehicles! I was surprised they were able to beat online price by hundreds of dollars!! Thankyou Jeanna!!!!

Laurie Gerard

Rousseau has been our insurance company for many years. Our business and personal insurances are handled through Rousseau. Both Katie and Sarah are top notch. Their attention to detail, dedication to their clients and prompt service are always their #1 priority.

geoff morin

i’ve been doing business with Rousseau Insurance since my first car at 16 years young- 21 years later and i’ve been using them ever since on multiple vehicles and multiple properties. when it comes to protecting my assets, I can’t imagine using anyone else. they have it all with professionalism, knowledge, customer service, and in today’s world which is more important than ever, getting the best coverage for the best price . Value!!! beyond recommend using them for all insurance needs!

Shannon Rawski (Rawski Reviews)

Always amazing and super helpful. They helped us to find the best deal for the amount of coverage we needed. And they are always prompt to help you in any way they can. I've never not seen a smiling face in their office and always make you feel super welcome.

John Palladino

They are great to work with Gina and Sarah make the process so easy and are extremely helpful through the whole process. They are extremely Professional and a pleasure to work with. The Rousseau Insurance group is extremely lucky to have them as a part of there group. Could not be happier, so thank you.

Amy Rogers

Jim was wonderful to work with, extremely knowledgeable and left no stone unturned to find the lowest price available. A year later, he proactively reached out to tell me he found a lower price for my renewal and saved me 50%. Amazing customer service and caring! Highly recommend keeping Rousseau Insurance as your long term forever agency!

Micah Robinson

As a first time business owner I couldn’t appreciate the guidance and clarity that Jeramy and Emily provided through the process of selecting the insurance that worked for my business and me. I’m happy to have selected and worked with Rousseau to get the policy coverage I need.

James Hollenkamp

In dealing with some pretty terrible providers lately I thought it was a good balance to acknowledge the amazing ones. Rousseau is hands down the best customer service and professionalism in the business. I have been with them for close to a decade and have never had an issue. Can't recommend them enough!

Karla Green

We have been with Rousseau Insurance for almost 30 years. It’s so great to have questions and to be able to speak with a live person! They review your accounts upon renewal to see if any changes can be made to save you money!

Dan Pike

Gina is the best, she's so friendly and nice, love working with her!

Jerry Gosselin

Just want to post that Sarah was very helpful in transferring our auto coverage with the purchase of a new vehicle. She took a good look at our current policy and made a recommendation to solidify it - something we gladly agreed to. The process was seamless. Thank you.

Kendra Williams

Been with Rousseau Insurance for 20+ years. They always find the lowest priced insurances that fits my families needs from home, auto and recreational.

Jessica Stinson

We have worked with Rousseau Insurance for several years - for both our personal and business needs. Their customer service continuously exceeds my expectations. Matt, Katie and the rest of the team are fantastic to work with. Highly recommend!

Jason Scott

Rousseau Insurance (and, in particular, James Rousseau) has handled my insurance needs for a few decades now. I have to laugh every time I get one of those "you could save $X by switching to ABC Insurance" ... and the rates they quote are higher than what James has gotten for me ... and I didn't have to do anything except let James handle it. He found the best insurance at the best rates for me, on both my auto and home owners policies. And he regularly checks in to see whether my circumstances have changed, in case I need to change my insurance ... but he doesn't try to strong-arm me into buying anything. It's nice to know that I don't have to worry about my insurance policies, because James handles that for me. I would (and have!) definitely recommend Rousseau Insurance to friends and family, and I'd bet they'd be good for you, too. (And, no, James didn't give me a kickback to say any of that.)

Robert LePauloue

I appreciate that at Rousseau Insurance Agency they are friendly, local, and always looking out for my best interest. I've been getting my insurance through them for over 25 years!!

Hilary Kark

Fantastic customer service! I feel at ease knowing that the Rousseau Agency team is looking out for me and finding the best value for my insurance policies every step of the way. They make a complicated process simple!

Doug G

My friend and realtor recommended Rousseau Insurance based on his personal experience. The quote I received was much lower than the large agency I was with. They're very responsive and I highly recommend them.

Amanda Deprey

Sarah was very helpful through the process and was able to help me all over the phone and email during COVID-19 times, which I was very thankful for. My family has used Rousseau for years and everyone has been great.

Chris Lachance

Unbelievable family owned company. Customer relations always goes above and beyond. Our every insurance need goes through them without even a second thought. There has been multiple occasions when they have shopped our insurance needs through different companies, without us asking, that has saved us a lot of money through out the years. We have been with them for a long time and have steered others to them for their outstanding customer service.

Crystal Leigh

It has been a pleasure working with James Rousseau Jr.. He is super knowledgeable, helping us through the process of selecting the right policies for our needs. Way easier and much more personal than going through a big corporation. He also saved us a ton of money! Highly recommended!

Chris Provencher

The Rousseau team has always been responsive and helpful and they found me some good prices on our insurance!

Amy Jerome

I have been with Roussea Insurance Agency since 2014 and I have always been more than happy with the service. James goes above and beyond to make sure I always have the best pricing and coverage available. I recommend Roussea to everyone!

Nicholas Cole

Sarah has been the best insurance agent I’ve ever worked with. Always is honest and has an answer quickly and effectively

Meghan Diffin

Worked with Sarah, she was excellent. Went above and beyond to get me the best insurance package. Easy to talk to and ask questions. Highly recommend.

Melody Sirois

Helped me very quickly get a quote and an insurance binder sent off to my mortgage co. All this completed in less than a day. Very kind and processional, highly recommend!

erica lapointe

Thank you to all of the staff at Rousseau for continuing to serve as insurance gurus. You are always there to answer my many questions, providing excellent customer service.

Kathy Smith

James Rousseau was very helpful in getting a lower rate for me. I have been with them for a over 8 years and have referred people that have also gone with them.

Keith Scott

Really nice people got me a great deal on my truck insurance

Shelley Kane

Always willing to help day or night, they put clients first. Such wonderful supporters of our community as well.

Jeff Agreste

Always great service when I call, they know or find out the answers to my questions. Very friendly! Highly recommend them.

Brandon Williams

Matt Is my go to guy he always gets me the best prices and when I was rearend and the other insurance didn’t want to give me a rental matt called and made sure I did. I highly recommend Rousseau

Patrick Pelletier

Very helpful nice people. They're as competitive as they are able to be but it's advantageous to always be on the look out for better insurance rates ever couple years or so.

Scott Smith

James and the team at Rousseau have been a pleasure to work with. They have been very professional and responsive..

Eric Mercer

Been going through Rousseau for a few years now and have been very happy. Moped insurance was cheap and very easy!

Amanda Jones

I love my agent! She answers all my questions promptly and everyone in the office is always a pleasure to talk with.

Katherine Patterson

Very professional and easy to work with. Gina in particular always responds promptly and gets us the best deal!

Justin Alley

These folks are the best! I always feel like they have got my back if I have an insurance issue. Very easy to work with.

Ritchnel Etheard

Always a great experience dealing with them! They do a great job finding the best coverage for a reasonable price!!

arianna wylie

Always has the best customer service and the best prices I’ve seen! I love this company and won’t ever go through a different one!

chad l

great family insurance company. always helpful and great customer service

Warren Andrews

They are very respectful and helpful with insurance. I recommend them to my co workers and family.

Kyle TibbZ

Can never give an insurance agent a five star unless if there's something free

Dave Labrecque

Been with them for over 20 Years . Great people

Alysse McCann

Very personable and quick to respond. Have had them for years and don't plan on going anywhere

Ben Nest

Been with them over 40 years. Very satisfied and great service.

Zach Pitts

Easy to work with, awesome service and friendly people. Can't beat it!

Matt McAleney

One of the best agencies in Southern Maine.

Philip Lee

Excellent, prompt service!

Vincent Andreoli

Best of the Best.

Hand Puppets NFT

Great people, best rates

Lee Bundy

Hard to beat Their coverage

DA SHIFTAHOLICS CHANNEL

The best

Carl Nelsen

The best agency in town.

Sheryl Taylor

They are the best!

James Crockett

Greatpeople to do business with

Kayla Andrews

Great people

David Violette

Good prided

Heather Hanson

Sarah has been so helpful with my home insurance. She always answers my question timely. Would recommend to anyone

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Kool church

David Atwater

Claudette Couture

Ben Coon

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