Reviews of AAA Portland Service Center. (Insurance Agency) in Portland (Oregon).

AAA Portland Service Center

189 Reviews

102 Comments

Insurance Agency

Insurance agency

600 SW Market St, Portland, OR 97201, United States

Description

Information of AAA Portland Service Center, Insurance Agency in Portland (Oregon)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of AAA Portland Service Center

Reviews of AAA Portland Service Center

Sue Diamond

Called to get info about hours and if a product I saw on line was available in the store. The woman I talked with was very helpful and able to confirm that it was. She provided details such as price and product details. Thank you!

Woody Barnes

Got an international Driver's license in 15 minutes. Staff was very helpful. They have a parking lot.

Lela Lelo

Excellent service and as always they go over and beyond to help.

jodi murfy

Cancelled the last call , got it started. The first and only time they came, he was timely and curtious, after checking the obvious... battery cables.. Suggested it might be clutch saftey swithch.which i fixed and able to drive away without tow. Thankyou again

David LaFranchise

The driver was great!!! Knew his towing. The people who take your call are not ad good as they used to be. Even though I had tows left on membership, they said I had to sign up for another year. What else could I do. Drivers great!!!! Dispatch👎 …

Karen Marie F. Reilly

Even though they weren't efficient at first, cuz they didn't put the order in when I called, so I waited an hour and a half no an hour, then the order wasn't in. They were very apologetic and got somebody out there pretty fast and who took and you took really good care of the car and took it to where it needed to be. I was grateful so, that's that.

CL Taylor

I've been with AAA for years, but I recently needed to update my insurance. I worked with Hillary Byler at the Market St. office. Hillary is friendly, responsive, and knowledgeable. She took the time to research several policies and provided me with 3-4 different package options. When the car insurance application wouldn't be available in time for my appointment at the dealership, she looked into other options.

Ben Bachman

Prompt and friendly service. Clean and comfortable waiting area. Surprisingly pleasant experience.

john corey

Very welcoming and pleasant experience at AAA Portland, Or office I personally give them the highest rating possible

Zachary Hastings

It was a bit of a hassle to get transferred to the correct department to cancel a membership.

Marta Davis

Was glad to get state maps I needed, but not happy with Trip Tik. It provided step by step directions but never mentioned the name of town or city you were in. I couldn't use it as much as I needed it. I had to stop and ask people to clarify where I was or for directions and names of streets.

Ranjan Lamichhane

Free parking, nice and clean building, and the service was pretty great. I was here to get an international driving permit and it went pretty smoothly.

Wayne Gover

I left for work, found my car would not start. I called AAA, I had a service agent at my car in 45 minutes. Name is Alexander. The service was performed professionally, reassuringly, and efficiently. I learned my battery needed replacing, my alternator had no problems, and he had a battery for me, which he replaced. Best service I have ever experienced. Alexander saved my day, I did not have to wait at the dealer for 3 hours for a fix. He was done in 20 minutes.

Marilyn Cutter

This morning I tried to start my car to go to a very important meeting, My car responded with clicking sounds & a flashing dashboard clock! I called AAA. The customer service rep (sorry I didn't catch her name), was very pleasant & helpful (although she did get the year & model of my car wrong for the tech). I received texts, updating me as to the status of my call. Within the hour a very pleasant technician, Kyle (from Northwest Road Service), arrived at my door! After listening to my description of the problem & checking under the hood, he determined my battery terminals were loose & corroded! (This was particularly frustrating because my Jeep had been in for over $800 in repairs last week & the printout I received stated everything was working fine). A quick clean up then tightening & my Jeep was humming along nicely! Kyle stayed for a bit to be sure things were OK. He was very knowledgeable (he even let me watch while he worked...a neighbor came to observe too) & even noticed I had a screw imbedded in one of my tires (which I took care of right away before having to deal with a flat)! I was given a printout that showed the battery readings...very helpful! Thank-you Kyle & AAA. Interestingly I just renewed my AAA membership on the 1st! Money very well spent!

Sheri Russell

I have been a member of AAA since the early 1980's and have found them very easy to work with, offer great services and very personable, professional staff. But on Tuesday, when I locked my keys in my car with my purse and phone they went above and beyond! I no sooner hung up (someone let me borrow their phone) and turned around and the person was already there and within 3 minutes I was in my car!!! Wow!!!

Nancy Scheewe

I am a AAA approved repair shop. With that said, I had to have AAA come and tow a 1973 Trans Am 455. We had been to Beaches Car Show and was just leaving when it died. 1st time I got to use my AAA card. D. Daugherty was the tow truck driver. He knew what he was doing. The Trans Am has a low spoiler just off the ground. He did a superb job of putting it on the flat bed and towing. Thank you

Connie Davis

We had a scary experience last night. Our truck broke down on the freeway. We couldn't get off far enough so trucks were shaking our truck. Andrea ( dispatcher) worked for hours to help us. Finally midnight we were Townes to our sons. Young Tom the toe truck driver was great! He treated us like we were family, helped me in n out of his huge rig and basically was wonderful. I can't thank Lilly Pad Towing, Andrea and Tom for saving us. I highly recamend these caring people for getting us ( our dog too) to safety.⛄ We hope to get truck fixed today and back on the road to WA. To enjoy the Holidays!

Ellen Morehead

Our family is never without AAA protection. You shouldn’t slow yours to be either. Annual plans start @ under $100 for all-inclusive roadside assistance that gets you, your spouse, children & even friends the help they need via a local agent immediately. There is no $ amount that can be assigned to the safety of you & your children, and yet this is a must-have many of us forget still exists @ old-school pricing, values & service standards.

Santiago Pena

I've been a member sense 2018. I pay 100$ for myself or 130-140$ to add someone else. We both get 4 tows up to 100 miles. Well worth it..

B.D. Bell

My advice would be to use due diligence when choosing a road side assistance company. I was a 20 year member until yesterday, and within the last Year one of their certified repairshops damaged my car, and they did absolutely nothing to rrpair that situation. Then, a few weeks ago, one of their contractors, Crown towing, destroyed my exhaust system. Once again their member services person, B. N., did nothing to resolve or repair the car, bothered and took personal propert from the shop that did the initial repairs to my car besides the exhaust situation, and then blatantly lied about how he obtained my old starter. My starter was never part of the issue. It was why I was towed to begin with. When I demanded its return, he delivered it to my home, and then cicled my block several times, videoing my neighborhood and house. He sent numerous e-mails, texts, and phone calls, often contradicting the issues from one to the other, and I finally had to call and talk with his boss to get my car fixed, for which he took credit for. He did not get the car damage fixed, his boss did. He continued to send unwanted e-mails with empty promises and baseless info, and that along with his stalkerish behavor, made me start to fear for my safety. I am a senior, and live alone. I demanded he stop, or I would involve the police, which everyone aware of the issues had already been advising me to do. 2 days later, I received an e-mail from an attorney in lake oswego, demanding I go through them for any further contact with AAA. The next day the same attornney wrote to me again, informing me that my 20 year membership was cancelled, effective immediately. It is obvious this company did not want to be held accountable for their damages to my vehicle, and the previous damage inflicted to my car at Landmark Ford a year ago, has never been repaired or resolved. In my opinion, AAA is not the company it used to be, and they will drop you like a hot potato if you try to hold them or their poorly behaved emplyees and contractors accountable. My advice, Buyer Beware. Update: Since posting this review, the vice president of the Portland AAA office contacted me, and informed me he would be sending me a check, but did not specify an amount. I have since recieved that check, and it virtually reimbursed me for my entire membership period. I was shocked to say the least, and felt that it was only fair to publish this recent adjustment, however I have left the original description temporarily published, for continuity. I have adjusted my star rating, and will remove this posting after the check clears, and a two week period has passed.

Erin Cole

Got my international drivers license here as well as some travel supplies like a money belt and a mini-sewing kit. Everyone was extremely helpful! There is a parking lot for members so you don't have to park on the street.

DC Smith Enterprises

We have been members for years & have had great service with a smile. I also went in to get some maps,Debbie at the front desk was happy and smiling,A+ Debbie was very helpful,Thank you again AAA.One more comment,the drivers that have come out and helped us with our vehicles also gets an A+.

This Clutch Life

Two nights ago my car battery died. Nobody I mean nobody would help me and my pregnant girlfriend out. We were literally stuck for almost 4 hours in the middle of the night. I ask staff at the Crown Plaza, Staff a legacy Emanuel Hospital, staff at the Shilo Inn and two different Broadway Taxi drivers for help. All of them said No to me and my pregnant girlfriend. Then comes Eric (Truck 7) almost out of nowhere to help me. In about 15 seconds he got my battery going again. ERIC IM SO THANKFUL FOR YOUR HELP! GOD BLESS YOU.

Bruce Ballweber

Quick service and replacement for a dead battery!

Dylan Filkins

I went to get my international driving permit and it was quick and easy. Maybe took 10 minutes. All the staff was nice. At least for the driving permit, I would go back again.

Carrie K

My tow truck driver Tucker Reda was such a pro! His customer service & job well done earn 5stars for sure. Mr. Reda really made me feel more at ease with his kindness and can do attitude. My car was stuck in the long term airport carpark and I had my 7month infant with me. We rode in the truck with Tucker, it was clean and felt safe.

gr hafford

Been a member for many many many years. In fact gave a gift membership to my daughter which I renew yearly. Admittedly the store is hard to get to as it is in downtown Portland. Parking can be a house so but at least it's free.

Irene Pavlatos

Elizabeth took excellent care of us.

M Lee

Friendly staff! Passport photos for members are very reasonably priced.

Emily Rios

LUKE WAS ABSOLUTELY AMAZING! Can't remember his last name, but he had a badass anchor tattoo :) He was quick, easy, and polite to boot!!!!

Scot Lawrence

Great service, friendly, helpful staff. Great travel section. My only complaint is that you can only enter the parking lot on 6th and exit on Broadway. Otherwise I would have given 5 stars.

Rosario Jukkala

Norm Burks was great to work with. He saved us $500 a year in home owner's & vehicle insurance with more coverage than our lizardly insurance company. He was always very pleasant, professional, and personable. I will recommend him to anyone looking for insurance.

Elliot Lisac

This review is only based on a single experience but they helped to straighten out some confusion around billing for our membership and then provided me with all the state maps needed for an upcoming road trip. Excellent customer service.

John Fennessey

The Driver Who assisted me Was The Best of the Best I'm Glad to say.. I really Appreciated The help & His professionalism .. Thanks again

Jeri Jimenez

They couldn't help me during the storm because I was safe. But they did say I could pay for a tow and get reimbursed.

Mary Jane Miller

Got my photo taken for passport. Very capable. Actually turned out well.

Joan Sanaker

Quick response and professional service!

Christina Egeland

Attended a travel packing seminar today that was very informative. Highly recommend anyone who travels take this class with Anne.

Mike Deloney

Great service quik and easy

Rick Plumridge

We locked our keys in the car. The tech was there in no time at all. Opened our car and we were on our way. Could not have asked for a better outcome. Thank You!!

Tim Myers

Got an international driver's permit in about 30 minutes. Frankly the entire IDP seems like a massive scam, but better safe than sorry.

Great Space Coaster

if you are coming here for an international driver's license be sure to bring your own passport photo because the price they charge you to take one there is outrageous.

Colleen Fulford

Great place to get maps and find out about hotel discounts. Staff was very knowledgable on Europe travel. Easy location with parking in the front.

Paul McClatchy

The people were very cordial and helpful with your parking information and ideas about the safety of Portland. :-)

Erik Dewhurst

Got my International Driver license here. It took about 15 minutes total, which was way faster that I expected.

Mary Harrison

Great information from Samantha will continue working with her for my trip planning.

Benjamin Wright

Passport photos like a pro

James McGrane

Was able to get some euros when no one else had them

Katherine Patterson

I got maps for every state on my road trip. The woman assisting me was super helpful and friendly!

NorthFresh Rain Gutters

The hands down best thing you could purchase for $150! This is a life saver everytime you need one.

Adam McClellan

Super fast, friendly service. John was very helpful, got my car up and running.

Julia Ju

went to get my sons passport pictures, they were fast and the picture turned out great

rod mason

It's a great spot, great service

N K

Got my international license here and it was quick and smooth process

Jill Grey

As a AAA member I received passport photos for only $5.00!

Mekonen Abebe

Great am talking the portland brunch really nice customer service.

D siu

Just transferred my membership. To purchase 'discount' items over their website.

Hannah

Locked myself out of my car on a cold rainy night. Was there in 30 minutes to help

D. l. Zarb

Arranged via telephone to purchase AAA for my out of state granddaughter.

GOOD OLD BILL

Mediocre unenthusiastic but got the job done quickly and efficiently.

Pat Kelly

Was lost in Portland, looking for OHSU dental school and they very kindly gave this non-member excellent directions.

Steve Fong

Always carry AAA card. Worth the price. Lots of discounts!

Gary Gray

They got my questions answered quickly and accurately

MarkB Smith

Best auto club still ... Member over 30 years ... mBs. ...

Linda Williams

Garrett was especially helpful & polite!

Dusty

Excellent customer service. Duh, it's AAA.

Dee Farlowr

Friendly and got to me super fast

Kiel Basel

Kevin is a master in his field, never disappointed!

Richard Glenn

Fast service and free parking! How cool is that!?!?

shawn gaines

Customer service is great.

Alex

Very fast service!

MAMA LAMA

Very helpful

Douglas Hansen

They have always been useful

Jenn Wish

YOUR NEEDS ARE MET MOSTLY.

Harrison Poff

Andrew up front is a badass.

Karen S

AAA has amazing service.

Michael Trella

very prompt and very polite

Mt8 Ats

They were very helpful.

Kathy Young

Always helpful and efficient

Linda Burch

Friendly, personalized service.

misty rojas

Friendly fast service

Greggory Radspinner

Great customer service

Grace Lukman

Very helpful and fast.

Donna Johnson

These people are great!

Melissa Mundell

Always there to save the day!

Amber Baker

A wonderful company to deal with

Terry Chegwin

AAA rocks. Thanks!

Liam Comerford

Good

3herringboys loveallthree

Get car off the road

Ed K

Very friendly staff

Naomi Oltean

Excellent service

Steve Gramstad

Great outfit

Steven Woerdehoff

Great service

Shawn Mcgee

Customer service

Cliff [email protected]

Great service !!!!!!!

Lindsey (Hazel)

Race Kin

Joel Corcoran

Megan Hale

Alex Kibara

chrissy podelco

Ronald Peterson

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