Reviews of AAA Philadelphia Northeast. (Insurance Agency) in Philadelphia (Pennsylvania).

AAA Philadelphia Northeast

454 Reviews

254 Comments

Insurance Agency

Insurance agency

9475 Roosevelt Blvd, Philadelphia, PA 19114, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of AAA Philadelphia Northeast, Insurance Agency in Philadelphia (Pennsylvania)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AAA Philadelphia Northeast

Sunday

Closed

Monday

8:30 am–5 pm

Tuesday

8:30 am–5 pm

Wednesday

8:30 am–5 pm

Thursday

8:30 am–6 pm

Friday

8:30 am–5 pm

Saturday

8:30 am–4:30 pm

Reviews of AAA Philadelphia Northeast

Alicia Willis

Service was great from start to finish. The ladies that assisted were pleasant and moved efficiently. Leticia was friendly and courteous to all taking photos for our licenses. Had to pay extra because I’m not a triple A member but it was much better than waiting in the lines at the DMV.

Colleen H

Such a nice helpful office. Received my new driver's license. I also selected new State maps and Carol Lyn offered to assist any trip planning.

Arlene C Weinstein

Walked in to renew my vehicle registration. Representative was efficient and very nice. There was a charge of $17 in addition to the $44.00 charge by the DMV.

Binu Mathew

Came here with my photo card to renew my driver licence. Laticia (sorry if I'm butchering the name) is the most delightful person I've met at 5pm, anywhere! She is responsible for the smile I'm wearing on my current license photo; she wouldn't let me mean mug it. Thanks for having such a positive attitude!

Diana

Absolutely amazing staff. Very clean relaxing atmosphere. Id absolutely recommend. I'll definitely be going back. Put me at ease after a very stressful situation with a suspended reg.

LD TAB

Good place . Friendly staff. Less wait time. They have many services like fingerprinting, driver's license photo Center, travel assistance, also small souvenir sections. etc.

Sharifah G

I have the membership but underutilized. Until one goes in person, forget all the possible services offered. I was a day late with renewing my license and had t paid the fee. I was able to get my driver's license completely renewed. I both paid for renewal on site, they generated the photo card which allowed me to also sit in the back area to take my new license picture- all in about and leave in under 25 mins. There was a fee, but discounted for members at $17. Definitely worth it for the convienance. Beats the long lines I've typically experienced at the DMV. Only times had quick DMV experiences is dependent on location, arrival time and day of the week- with camera card in hand. Either have to be there when opens and less than 5 person in line or go randomly in the middle of the week at specific locations mid morning ,after having paid the fee on time, so I have my camera card only to take new picture.

Julie Nowak

Went there to get my license photo, walked out 15 min later at most. Super quick and the lady as well as the young man she was training were very pleasant.

Dawn Sween

I really love this place...it's like my hidden secret and I don't want anyone to find it. Quick and efficient and staff is beyond nice.. 5 stars is well deserved.

G C

The only thing this place is missing is a snack bar & Dunkin Donuts! Thats down the street🤣🤣🤣 But if you need maps,make plans for a trip or get insurance or anything to do with the DMV or PennDot, get it done here. But before I go any farther, you should be a member. But if not there is a fee. Except for getting drivers license photo taken! THEY DON'T DO THE APPLICATION PROCESS FOR THE REAL ID HERE!!! But if you have the camera card with that, no problem! Hope these helps out!

Shelly Kerrigan

Excellent and knowledgeable rep of AAA changed a tire for me. Service was done in a timely manner and the representative who assisted me is an asset to AAA auto service.

tom rinehart

Travel, insurance and drivers photos available. I used Identago and received faulty information and was referred to a site 30 minutes away unneccessarily.

Robert Bruy

Renewed my Photo Drivers License today. The process was completed within 10 minutes.

Ruth Ann Harding

I went there to get my picture taken for my driver's license and photo for my passport everyone was very nice . Did not have to wait long at all to get either one of the pictures taken it was a very good experience

Albert Dunmyer

Great experience having my vacation booked by Ms Shirley Messina. She did a great job!!!

Brian Coyle

The female employee who works the tags and title is probably the best worker at AAA. I apologize for not remembering her name

Amy Durham

Used penndot services. We were in and out in no time. Very friendly and helpful staff.

eugene gourley

Paid alternative to long DMV lines. They are a convenience center for DMV & charge a $25 fee service charge for renewals. For me it was worth it, I was in & out in 20 minutes.

Alexandra Feszko

Best place to go to get a license picture done. I have done this twice and both times I'm in and out under 5min. It is immaculate inside any AAA facility. Staff is always so helpful and welcoming. I go to the location in Langhorne so I'm not sure why it says NE Philly.

Sonya LaRae

I would like to give the store 5 stars 💫 but in the area where you get your photo taken for your driver's license. The lady isn't very nice, doesn't communicate well, is a little rude, and is too busy speaking on her phone to give you clear directions. …

John Accunzo

I am always treated nicely and efficiently whenever I visit. After all, I am a AAA Member, so they need to take care of me! It its much nicer to take care of my PennDot motor vehicle needs here, as opposed to an auto tag store front, besides the fees being less for a member! The process is a lot smoother and faster here too!

D P

Very friendly staff, little to no wait and efficient. Definitely recommend!

T Ross

Went to get an ezpass. You sign up on line afterwards. Ezpeaszz Quick and fast.

John Augustine Sr.

Had a customer service rep by the name of Donna who was excellent. She was very courteous informative and knowledgeable. She helped me in every way and I couldn't have been more pleased. She is a credit to her profession and her company. I couldn't have gotten a better representative from AAA.

Leslee Mortimer

Solo happy with AAA & service by lovely lady Fatima. She exceeded my expectations by helping me get copies of my insurance card, title, & reg card all-at-once. Very courteous & helpful. Definitely recommend this location to others!!

Eddie Quin

Friendly and courteous staff. Cleanliness and the multitude of services offered there. Since they added driver's license photo services it's even more convenient.

Vanessa Capers

Service is fast. Staff is attentive and knowledgeable.

Angel Colón

Came in for license photo, was 4th in line, pretty good odds of being seen fast here.

Michael Shields

Here you have the ability to obtain auto insurance and also federal fingerprinting

Jessy Morris

Such nice and helpful ladies!! The lady doing the photo cards was awesome!!

Julia Lucash

Took daughter here for fingerprinting, they have Saturday appointments, would recommend

Tony Castle

Done work early, dropped in around 2pm , place was empty, mad them laugh, asked if they were even open. Picture taken for my license, not even 10 minutes. And yes it was clean.

Ronaldo Fisher

The representative was unsure whether she wanted me to registered to meet with someone. All I needed was a simple document which I eventually received.

Robert Nix

Turns out the best idea I've had in weeks was to go to AAA at Grant & the Boulevard to renew my driver's license on the spot- rather than go to the DMV itself. All three people I interacted with were very courteous and helpful. I walked in the day before my license expired with just my crumpled form to send off for the camera card, which I had not even done - and the nice, friendly people at that AAA office were able to handle everything within a few minutes, and I walked out maybe fifteen minutes later with my new license. And my new license picture even looked great! That never happens at the DMV! And meanwhile, back at the DMV on Levick and Oxford, there were lines of people out the door and around the block. . . having the one bright idea of going to AAA to renew my license almost makes up for all my other bad ideas I've had in my life.

Dick Newton

Quick and easy like a man of the night in nyc

Gregory van Baal

Very modern style building and AAA helps the incompenetent better than most, but I went here because it has a PennDOT photo center inside. Just bring your camera card and you can get your picture taken and receive your new DL or ID on sight.

Ernest Bottomer

There was no lock on customer rest room door.

Melissa Hamill

Great staff, very pleasant to deal with.

J Manning

Hard to find at first but once in there no line people were very helpful

Roxane Henning

Great place-clrsn and friendly. Dmv here is great.

Jackie Jack

AAA Northeast has save me trips to the DMV on multiple occasions, and I cannot be more grateful. If you are a member, just walk in and ask for whatever automobile help you need. If they can't do it, they'll point you to who can. They're also very kind and professional. They also tend to play some great throwback music overhead LOL. I always leave in a better mood than when I entered.

Josh Schival

Friendly and helpful staff. Quick service getting my new license. I was in and out in less than 15 minutes.

Roxane M.

Very friendly service. Had all but one booklet we were interested in for our vacation.

Karen Kramer

Went to AAA to get passport photos. It was the end of the day and the store was fairly quiet. They took us immediately and the whole process took less than 15 min. Everyone was friendly and courteous. NOTE: If you are a Premier Member, the photos are free!

Jessie Molan

Dana was my AAA associate. She couldn't have been more pleasant or efficient. Highly recommend this office and Dana.

Tiara Lopez

I was very pleased with the quality of service I received from this AAA location. The overall process was very efficient and the location was very clean. From the moment I arrived I was greeted by a representative from the office that checked my documents and gave me a ticket to be served. Considering our currrent circumstances with Covid and wait times at other Penndot locations, I waited for about 1 hour in line to get my picture taken for my license. Overall very pleasedwith the quality of service I received.

I M

No lines, friendly and helpful service

William Lucas

The purpose was to acquire my wife's driver license. Their system was well thought out and we were in and out in no time. I feel that in light of the fact we are in the midst of COVID-19, their service was phenomenal!

Christine Seel

Very friendly and helpful staff. They helped us do a title transfer and get a license plate/registration for a car we purchased. The facilities are spacious and comfortable. Much better than going to a "tag place"...membership is worth it!

ashley sturgis

The driver was amazing. Unfortunately I didn't receive any updates from AAA very disappointed.. I had to call them twice just to verify my tow was in

Mike Brookes

Easy to get a new camera card!

Dorothy Felix

Nice friendly atmosphere. Customer service was great not a long wait time

Evan ofs

A clean office with a staff focused on providing high quality customer service. Dana Williams was extremely helpful.

Donna Garey

Extremely helpful and polite. I will be using them for any needs I have that they can do. Yolanda Dennis was the best!! Very personable and knowledgeable. One of my new favorite places!!!

Simonea Paddy-Vessels

Knowledgeable, safe service in the midst of the COVID pandemic. All of the staff that were present were socially distant, masked & friendly. The environment was serene & I was in & out seamlessly. I am grateful to each of them.

Ever's Mom

Skip the DMV and go straight to AAA with your camera card. No long lines and the AAA photographer is super nice and helpful! Great experience!

Lisa Appoh

Very clean, the staff very friendly and helpful. Went there for Intl Driver's Permit and two passport photos. In and out within 30 minutes. Thanks for the hospitality!

majd jabbarin

The fees on driver renewal was almost as much as the state fee , but no wait when I did mine so if you in a rush , it’s extra $25 If you want to wait 1-2 hours at a regular dmv central you can save some $$ there

Bernie Seinberg

Although I visited the store only to pay a bill, the clerk quickly and cheerfully took care of it. No time wasted. Slam, dunk !!

Sandy Toes

No reason not to have AAA.... They are always at your call

Marian Dusan

This team is the best team ever they came very fast and they have done great job for me thanks that I have a subscription I didn’t pay anything and I can go on my road.I definitely buy your after year that’s a station

Samira Harris

Able to get my license day of without the wait but its a $25 fee🤷 …

Mike Slickster

Turned in the license plate for my old, beloved Cooper, which I traded in for a newer model. The transaction was timely and in an orderly fashion.

Sandra Irving

Once again I probably went into the store with a friend they've really get much I might have thought we bought something car freshener trees and give it to my associate as a gift but I think they did good work and I think they were pleasant enough keep up the good work guys

Lizaveta Bobrovnikov

This place is very clean. Everyone is friendly and helpful. I came here to renew my driver's license and it took me only 20 minutes to get it done.

Sharmon Mitchell

Fast service. Nice workers. They are not a full service PennDot...if you need a driver's license or a non drivers license dont come to this location.

Raymond Smith

I received prompt, knowledgeable and thorough service from the receptionist upon my arrival through completion of my vacation travel arrangements. Thanks, Lauren!

Brittany L

My husband and I were at the DMV waiting to get my name changed because I got married. The woman at the DMV only mentioned me needing my marriage certificate. My husband called AAA while we were waiting in line at the DMV (29 people deep) to ask if we could do it there. The woman at AAA Fatima was very nice and politely said I had to go to the DMV and that I would need my marriage certificate and my new social security card. The DMV said nothing about the new social security card and I would just like to say thank you to that girl because she saved me from hours wasted and a lot of aggravation. But Fatima was way more helpful than the DMV ever would be.

Terence W. Casey

For all your insurance needs

Lawrence Feldman

Used Penn Dot facility inside to get drivers license photo/card. Disappointed they're not equipped for Real ID

Irma Harrison

I called in to set up a trip. It was so easy my girl Michelle hooked it up. Made sure we had everything set up. Trip is June 2021. Hopefully we get to go.

John F Magenta Sr

. Always good experience at AAA.

Art Kay

Very spacious and clean, well laid out and lots of parking.

Lorraine Spellman

The customer service was wonderful and appreciative at time in my life that is extremely stressful. It was nice to talk to someone friendly, helpful and professional.

Denise Daut

Employees are very helpful.

Joshua Smith

They have an authorized photo center and Family was in and out with ease. AAA I've used over the years and they have not failed to date even in 2021.

Krystan Green

Came thru no questions asked got the car towed to where I needed no issues it was great service...

Wyatt

Have not used AAA, but the license center is great. Rarely any lines and the employees are friendly enough.

Timothy Kudgis

Alisha Thomas was very very helpful. Took a problem that I had that was causing anxiety and fixed it in no time. I am very grateful for her help! Any registration issues make sure you see Alisha!!

Jessica Watson

Conveniently has a pendot photo center inside and I was able to quickly and easily renew my drivers license there...instead of the DMV.

Andrew L

Had to get my car title changed to Pa from out of state. Dana Williams was very helpful, professional, and speedy.

Aimira Kaparova

Good customer service! You can also get here your passport pictures taken.

Kaz Podlaszewski

Yo didn't know you can get your driver license picture here yeah it's on the sign at stores but they also home insurance and a lot more than save you money on trips vacations did l say passports just find out yourself

Trina Joyner

They were very helpful and catered to my needs. Customer service was impeccable and I was serviced quickly. They got me in and out.

nelly nel

Quick and helpful.....beats going to neshaminy dmv

Angie Loverdi

Quick. People are very friendly

Kevin lSavage

It was great they were fast car runs great so far if I have any problems I will bring it back sure they'll take care of it I will come back

Mari

ALTHOUGH THEY ARE THE BEST, THEY NEED TO INSTALL HANDRAILS FOR PEOPLE WITH SPECIAL NEEDS LIKE ME✅ INSIDE AND OUT THANKS FOR YOUR TIME AND CONSIDERATION IN THIS MATTER 🌞 STAY SAFE …

Tawana Hardy

Staff polite and professional. I was greeted when I walked in.

raymond blaszczyk

Good and fast service.

Karsen Lund

Ricky Ortiz was amazing in towing my car long distance after it died the day I was moving. Appreciate the service.

Thomas Nally

Went to renew my license. Was in and out in about 10 minutes. They were very friendly and efficient

Lonnie Goldiner

Very professional staff but service is pricier than other tag jawns.

Marci Rettig

Great place. I met Alysa and Dana. Two very amazing women. They are so helpful. I'm so glad I met them

Veronika M

Great place with many options. I love it, since they are also a penndot photo place. Very clean, quick business, and courteous staff.

Mark Garvin

Get this insurance cause when you need it you need it now and this is the only company that responds faster than anyone I know

Murray Weismer

Nice roomy location with driver photo services available. Beats the ride to Bensalem.

Ameer Hadi

The manager (Fatima) was amazing she was on hold over the phone with me to resolve my title issue.. thank you

Bryant Gaillard

Great customer service. They also have a very friendly group of people working there.

Wayne Shivers

Everything u need is there

matthew yamoah

Field is humongous for soccer.

Terrence Pitts

I get travel maps and tour books there people are very helpful also does driver license renewals and AAA information

Hassan Chajii

Everything is good,clean rest rooms,safe for kids,plenty of barbecue ready for use,park rangers kind 👍.. …

Margaret Stanton

Went to get drivwrs license picture taken. Easy.

Colleen Connor

I love AAA there's so many discounts by becoming a member from roadside assistance to getting assistance for setting up your dream vacation

Kurt Smalls

I always get good service whenever I go there.Polite people also expert service and advice

Alvert Harmer

AAA provides great services. You can get your license renewed and everything like that here and receive a discount for being a member

Liz Woodlin

So helpful and pleasant. I actually enjoyed myself there dealing with a difficult situation. Thank you

Sherry W

Good experience and service. The young lady that took the passport photos was very helpful.

George Fuller

Very helpful staff.

Jessica Heyduk

Went in for a photo ID picture no lines and the staff was amazing

Barbara Griffin

I had no problem getting my photo taken and getting my license no lines no hassle

Kelly Flinn

Quick & efficient with getting my picture for my id

Marie Press

Fatima is excellent. She gave me great advice and genuinely cared about helping me.

Dwayne Sowa (Dude)

Fast service at license center. I was in and out in under 10 minutes

Ishdra of the four winds

Gonna be using this place for license renewal from now on. In and out. Very professional compared to dmv.

sheldon Kahhan

Helped us out good place to go

Bill Murray

Went in for passport photos . Quick in and out and pleasant service. Good Job AAA

Sean Pembroke

One stop shop!!! Attentive customer support and they have the DMV photo place the as well, Aaa all the way!!!!

Michele L

Fast & easy driver license renewal 👍 …

Florence Moore

Good experience.

Jose Fontane

It was so easy to renew my id..and everyone was so nice n pleasnt and quick

Joel B

Little to no wait usually. Great place to get ID or license replaced or renewed

Anne Marie Lewis

The staff at this office is amazing, so accommodating and very helpful, thank you so much to Sharon and Fatima!!

N Pirela

Lady was very nice

Mike Spinosa

I just joined AAA it was a quick and easy trip for notary services.

William Uchniat

very helpful i thought i was going to have to spend like 30 bucks buf with their help only paid 5 that in itself was great

Maryanne Heisse

Quick, courteous, efficient. Everyone we encountered was pleasant and helpful!

Suzanne Watkins

Very quick stop to get my driver's license picture taken

Jorge Santana

Great customer service and a warm welcome. Thank you

Eugene Rifkind

Excellent service. What more could you ask for?

Ronald Stawicki

If you need a renewal on your Driver's license this is the place to go you'll spend less than 10 minutes there.

william usher

Very quick and helpful

Myriam Ramirez

Great experience! Awesome & polite people!

Glen Trush

Quick PA license renewal. Check the operation hours before you go.

Curtis Campbell

This is a very nice place

gazelle robinson

Ms Lauren Elliot from Roosevelt Blvd AAA really helped me out with the information that I needed to go out of town !!!

Shameless Senpai

Fast service. Really up charge for a state id

Eileen Rosney

Nice people and short wait times

Adam Talley

I lost my registration and got a duplicate here. Helpful and friendly staff.

Michael Callahan

They are very helpful, nice, and polite.

Ginny Chaney

Fast and friendly

Joanne Baumgardner

In and out getting our licenses renewed,no lines.People are very friendly

Brianna Henesey

They are usually quick and they fix the problem and it's cheap for the membership

Anna K

Staff is very friendly and offer great service!

L.Alex Sharp

Great service. Saved me in a jam

Michael Hawthorne

Katlyn was more than helpful and knowable ,polite and answer all my questions great help ,!

Bob Dieckmann

Walked right in with my camera card on a Saturday afternoon and walked out with my new license in 5 minutes

Robin SLIMBOCK

They have anything you can ask for, maps for travel to Pendot for photo I.D.

Mary Leventon

What makes this AAA special is that you can get your driver's licensed renewed here.

Wreak havock

Prompt service very helpful!

Bern Ross

Renewed my license, this place I was in and out ,took only 20mins for everything 😁❤ …

Jagger Cates

Got license renewed so fast. Love it

AnnaMarie Rotondo

Very friendly staff!!

Kim Murray

Extremely helpful & right on time w/all information required

Denise Flanigan

Very fast and friendly service even when your not a member

Felice Magee

Great service & always there to help!!!

Joseph Waters

Friendly and quick in & out service.

David Bradley

Beautiful, bright store with friendly, knowledgeable associates.

megan wheeler

The people that work there are great and super helpful

Lisa Joy

Friendly staff.

Irving Pokress

Good service for trip tics prepared for me.

M O

The PennDot Center is usually quick

Karen Stokes

I was not there. Ya'll don't know everything!

Ellen B

Quick,attentive service

Susan Duffy-Marianni

Got license photo in under 5 minutes. That's service!

HolyKow Z

In and out! Very nice people and friendly services...

Michael Strauss

Friendly and informative. Lots of great deals.

Carol Budman Evans

They have all of my travel answers.

Sherida Michele

Very friendly quick and easy

Dana Grabski

Very helpful and nice employees

Steven Southrey

Nice people

MIHKAL

amazing..justin is the guy👍🏻 …

M West

Quick and easy. AAA is the best.

Katrina Taylor

Representative was polite and professional!

Charles Bernsteel

Customer service was not nice..very unprofessional

Timiko Stallings

Staff is very friendly and helpful.

Richard Kramer

Great fast friendly service

Shelline Teekasingh

Can get notarized documents here also!!!

Zolfa Leyla

Friendly and honest representative, name is probably Sean.

Michael De Laura

Quick..clean service....MD

Stephen Summers

Very professional and convenient

Andrew Deltito

Nice experience very helpfull .

NANDRUS 321

Best title transfer process ever.

Loretta O'Doherty

Wonderful Carol lynn

Steven Zlotnick

Excellent customer service

Nat Ingelido

They helped me with everything i needed

Isaiah Davis

They always help a brother out. Lol

Irene Merriweather-Turner

Prices too high!

Patrick Steckel

Answered my question accurately

Mohamed S Baksh

Great place. Helpful.

Adam K.

Good quick service for Penndot

Don Garvey

Great spot. Helpful folks

Lugene Prince

I went to get a document notarized

Leror Fuss

The woman was awesome in an out

farah khan

Fast service in and out.

Pavlo M

Great service

Nadia Tran

😊 …

Marc C

Always friendly and professional

Ashley Marshall

Very helpful

ARLENE Weiss

Good customer

Gwen Adams

Fast and extremely helpful

Paul Nemchik

Great service from the staff

Sahon Johnson

Fast and courteous

Khalilah Hagerman

Very nice and professional

rosemary ward

Quick, courteous, & efficient

Diane Benner

never leave home without it

Alan Granko

Wonderful place to Shop

Pat B

Friendly and helpful

Michelle Mitchell

Great customer service

Richie C

Another great place to visit

Andre Alexander

Real customer service

michael dajnowski

Clean place

Shahab Baksh

Great help.

raissa Fifi Amevigbe

Great

Oscar Straus

A full service AAA

Cliff Storz

Great

Frank Fina

Quick and great

Frankie santucci

Excellent

kenneth schapira

Awesome, just awesome!

Ghost

Great service

dragon playz

Service was great

Teer Shields

Great

Michael Sobczak

Meh

Rob Brown

Great always is

sanket soni

Good service.

Deborah Zoepfl

Wonderful

Rod

Great service

Richard Bross Jr

Great service

Donna Marie

It's not what it is to be.

Bev Freely

Knowledgeable people

Maudood A. Bhatti

Great service

Tracy Gordon

great service

Del Diaz

Customer Service

Steve Clark

A+++++

All glory to God our most high Smith

Travelling purposes

Moukik Ski

Excellent!

Christine Wade

Excellent.......

Rovshan Safarov

responsive

Anthony Appling

NICE PLACE

C Morales

Great quick penndot services

Madison Fleishman

Quick service and Tracee was so kind and made sure me and my sister's licenses came out cute! Made getting a new license fun!

Aju Thomas

Very nice AAA office with lots of things going on. Great place to talk to someone about planning your next vacation. They offer lots of resources that help plan any trip. The best thing is that they have a PennDot DMV driver's license photo center inside.