Reviews of Family Select Insurance. (Insurance Agency) in Louisville (Kentucky).

Family Select Insurance

148 Reviews

113 Comments

Insurance Agency

Auto insurance agency

6409 New Dutchmans Pkwy, Louisville, KY 40205, United States

Description

Information of Family Select Insurance, Insurance Agency in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Family Select Insurance

Reviews of Family Select Insurance

Elaine Harlan

Our agent, Alex was able to save us substantial dollars on a bundle of our homeowners and auto insurance. He was able to get back with us the next day with a quote and made the application process quick and easy.

terry hancock

What great people! I got notice of rising premiums and checked with Family Select. What a smart move that was! Easy process, terrific savings! Very happy!

Lisa Vanderwege

Amazing customer service and rates! If you have another company please check with Family Select Insurance. You won't be disappointed.

Tom C

We are changing insurance carriers for the first time in many years as a result of our previous carrier no longer serving Kentucky. Amanda was very responsive when we contacted Family Select for a home and auto quote. After deciding to go with her recommendation of Erie Insurance, we met her at the office to review the policies. Amanda was very thorough in explaining the coverage and processing our new policies. We were able to save money which is always a plus. I am even more appreciative of the knowledge that my agent is just a phone call away, or 15 minute drive should I need to meet in person.

Tom Walthall

Amanda was excellent to work with and the process was incredibly quick and easy. I had my initial quote within hours of talking with Family Select and saved over a thousand dollars on my home owners renewal policy - and got more coverage. Would recommend anyone looking to shop their insurance to give Family Select a call.

Gregory Parker

Great communication and seemed to really want to help.Like two people talking over a couple of beers.Very laid back,but still professional.

Brittany Glover

Family Select did a fantastic job at providing brokering services to help us gather quotes for a new home and auto policy. Not only did Amanda conduct this service in a very timely manner, but saved us a considerable amount of money now and in the future! Very grateful for her assistance and dedication. Highly recommend to the public and already have to others!

Matthew Drury

I've had a Great experience! Amanda is knowledgeable and has been Very prompt to my needs! Also it doesn't hurt that YES, I saved some money. Thank you !

Trevor Knight

I was very impressed with Alex and his professionalism. He was able to meet on my schedule and quickly provided and estimate. I saved nearly $160 per month.

Samantha Padilla

Kayla turner was absolutely lovely ! She helped me find the best rate for a policy that covered me during Uber eats. I’ve been calling around for a few weeks now trying to get the best rate, Some quotes I got were over 1000 per month which I thought was ridiculous! She found me exactly what I was looking for, full coverage on two vehicles for 250 a month ! Hands down the best experience I’ve ever had in regards to car insurance.

Jennifer Janney

Kala was wonderful! Friendly, knowledgeable and quick. She listened, got us better coverage for about 1/3 the price (condo policy) and managed to get me better auto insurance for about the same price. Could not be happier with the service! Thank you for advertising. I make it a point to 'shop local' because the people you employ live here too and together, we can all make a better community.

Mike Walker

Amanda was great both on the phone and in person. She explained everything in my policy and answered all my questions. I also was very happy with my insurance quotes. Actually I thought that we missed something when I received the email and first looked at the quotes. The quotes Amanda sent me had better coverage and saved us a bunch of money over $150 a month. Wish I had came in months ago.

Chris Shaw

My experience was incredible. I shopped my current agent for homeowners insurance and when compared to Family Select Insurance there was no comparison. Family Select Insurance saved me a lot of money and the time it took to switch was minimal. The response time from the agent, ensuring my information was correct and ultimately switching insurance companies took less than 15 minutes! I’m beyond happy with my experience.

David Redmon

This is the place to go for all your insurance needs. Very prompt, professional service. They saved me money from what I was paying. Don't hesitate to call them. They will do all they can to save you money. Kudos to Amanda for being so helpful!

Brenda Mills

Amanda Was great to work with and I would definitely recommend

Jessica Jodon

I work for a home health care company and I was helping my client with finding and comparing insurance quotes. I called this place and spoke with a man.. I wish I knew his name because he was very pleasant to speak with. But long story short, this company saved her $80 dollars a month!

Bradford Connell

Great customer service! If you need help with home or auto insurance these are the folks to talk to. Alex was great with helping me.

Joey Crouch

Amanda was Excellent!! The Best ever!!! From the moment I spoke to her I felt like I had known her for ever, I knew she was going to take good care of me and my needs. Very quickly She provided more coverage and at a much better rate than I currently had !!! Thank you, Amanda your the best!!

Pam Howell

We had a great experience with Family Select Insurance. Our account manager, Amanda Turton was very knowledge of the many companies they represent and was able to save us approximately $600 dollars a year on home and auto policies. The best experience ever when switching from our current insurance company to Family Select. Thanks again for a great and cost savings experience.

paul schork

Good people to work with. Provided a comparison quote for an objective evaluation of insurance coverage.

Kirsten Bremer

I really enjoyed working with Kala. Even though there was a mix up with billing, she straightened it out quickly. She also saved me approximately $60 per month.

Andrea Olver

Amanda is very friendly, knowledgeable and professional. She is very accessible and responds right away. I don't know the dollar amount exactly, but she was able to save us about fifteen hundred dollars a year on our auto insurance and about one hundred dollars a year on our homeowner's, for the exact same coverage we had been carrying. We could not be happier!

Jenn Baur

Amanda is amazing! She was so patient with us explaining all the different options for our mortgage insurance (several times). Family Select is true to its name, everyone there is family and they make sure they treat you as one of their own! And I didn't think they could find us cheaper insurance but we saved a few hundred dollars and I feel that our new insurance coverage is even better than before! No Zombie Apocalypse option though...I joke, but really I will be telling anyone that I know that might need some help finding the right coverage!

Ryan Droste

I have been a customer of Family Select Insurance for almost a year now and I could not be more pleased by my experience! Signing up for auto and house insurance was a super easy process and I was able to use e-signature so I did not have to leave my busy office job during the day. On top of that - Amanda was able to save me a ton of money and create insurance plans with the coverage I needed. I had some frustrating experiences with insurance companies before but Family Select has been the best!! I highly recommend them!

Angel Patrick

I normally don’t post but they are worth it so here it is! Awesome on insurance rates especially when I needed them the most they had the cheapest. They were highly up on communication & the most friendliest in customer service. My agents name was Amanda & every time I emailed or called her she was right there! She is awesome!

Crystal Moore

Spoke with Amanda. She was very responsive and professional. That and the fact she saved us money without decreasing our coverage levels was an easy decision on our part. Would definitely recommend anyone looking for insurance to check them out!

larry clark

Amanda was a pleasure to work with. She was very attentive to our insurance needs. We switched our automobile and homeowners policies. I would highly recommend taking a minute to stop by Family Select if you are shopping for insurance.

Elizabeth Lewis

The Family Select team was able to find me better insurance for my new home at a cheaper rate than my previous home insurance company. They were very friendly and handled all the details for me. I would highly recommend them for all your insurance needs!

James Yeske

I was a bit apprehensive the first time I saw the television ad for Family Select Insurance; I had always felt and been advised that “Big” Insurance Companies were the only way to go. The Family Select Team proved me wrong. We had planned only to stop by for a visit, and to look around. Well, Amanda met us as we walked in, and with a handshake she welcomed us to her Family. I looked around and then back at Amanda; it was then I suddenly realized that Amanda, and many of the other folks in the office were the same folks that were in the TV ad. They were actual Insurance Persons and not actors. They all were friendly, and they listened closely to our Home and Auto concerns; they were interested in our family needs. Amanda, using her skill and professionalism, carefully and meticulously maneuvered herself through the mess that we had called Our Insurance Headache. When she came out the other side, she went over with us what she had found, which included Flood Insurance. Well she went over her recommendation; when we heard it all we knew that her recommendation was the protection we needed, and all for a price that ended up saving us 100’s of dollars. Family Select may be a small, but it has a Big Heart and even a Larger Grasp of the Insurance Market - Amanda provided that to us. I don’t need to recommend Family Select Insurance, I’d just ask you to drop in for a visit, and talk to Amanda; you’ll see what I mean, and I know you’ll agree.

Elizabeth Raggio

We had such a great experience at Family Select. Our agent was able to help us save over $1600 on our car insurance! We are so happy we decided to make the switch, especially to a locally owned company who truly treated us like family.

Joe Johnson

My experience with Family Select Insurance went well as they worked with me to get some quotes from a number of companies. It's a bit early to tell anything else as the test is how they respond to a need based on a claim that means something is wrong. It's a double edge sword in the regard that you want great service when necessary but no one likes the thought of trouble. I'm actually saving over a $1000/year or about 50% a month based on policy payments with my previous company. Nice.

William Benton

Amanda has been a class-act: thorough, helpful, prompt, and courteous. She helped me save on my rate and increase my coverage. I am very happy with every level of service that I have experienced thus far.

Joseph Sauer

Enjoyed the experience. Dealt with Alex. He was willing to come in on his day off to help me get everything squared away. Very professional. Saved me over $750 on an auto, home, umbrella policy combo. I've wanted to try an independent agent but always shied away. I felt like staying with a large insurance company was safer and would save me money. Obviously not in my case.

Amy Johnson

My husband and I are so happy that we used Family Select to check our car insurance rates! They were able to save us almost $3000 a year - which is HUGE!! It was the easiest "money- saving" call I've ever made. Thank you Family Select for everything you do!

brian hall

Best quote in Louisville!

Warren Rhodes

The service WAS GREAT. I sent all data to Ms. Amand Turton and with in 24 hrs. She went over all information and listen to me. She took the extra time in helping because me of my hearing aids.... Again Amand was GREAT. Plus saved us 2173.00 yr on home and auto....

Nick Davis

Hayli was able to save me $225. 00 a year on home and auto. She also was able to get me better coverage on both as well. Hayli did a great job, everything she told me in the beginning she backed it up. Excellent customer service skills. Nice Job!

Lois B

I had several quotes. Alex saved me anywhere from 50 dollars per month up to 200 per month. I actually had one quote from MetLife that was for same coverage but was 330 per month. I think they thought I wanted stock in the company. Alex is AWESOME.

Bessie Hernandez

Tiffany was awesome. She made the process go smoothly. I knew I would be paying more than I was before because I had been on someone else policy plus I had just bought motorcycle. I still had a fair quote which was less than I thought it was going to be.

Brian Mayo

Tiffany was absolutely gold to work with. Always got back to me in a timely manner and is knowledgeable as well. Of course, it didn't hurt at all that their rates (especially on auto insurance) destroyed the other three quotes I received.

D K

We are very pleased with the experience and professionalism provided by Amanda. We will save over $1,2000 annually. Could not be happier!

Jennifer Steiger

I had an excellent experience with Family Select Insurance! Tiffany was extremely professional and had wonderful communication regarding the insurance process and making sure I understood every step. I would absolutely recommend Family Select Insurance to my friends, family and colleagues.

Elaine Moise Jones

Amanda was awesome. She took the time to work out what was best for me and her communication with me was excellent.

Brent Perry

Alex was absolutely great. He took the time to get me great savings plus a better policy in the process! I can't recommend Family Select Insurance enough!

Lisa Bennett

Very easy and reassuring that I am getting the best policy for the best price. Amanda made the process simple and easy. And she answered directly, so didn’t have to wait or be put on hold ever.

Chuck Gangler

I have been with large insurance companies for many years. Just when you think you have your payments affordable they raise your yearly premiums. When you call them they always give an excuse for why it went up so much. I see your commercials all the time and finally called for a quote. I was amazed when Hayli gave me the annual premium amount. I am absolutely glad I made the switch.

Michelle Castano

Kala was extremely knowledgeable and helpful. She listened, was patient, and the quote given was highly competitive.

Bethany Stevens

Alex was amazing. He saved me a lot of money and called me back super fast Everytime we had contact. I felt as my needs we're important to him!

Your Neighbor

My agent was Hayli Potts and she was so informative and very patient with all of my questions and concerns. I can tell she enjoys what she does and is very good at her job. I wasn’t able to save any extra money, but was able to get better coverage for our already low premium! Thank you Hayli!

Shari McCauley

While I have not had a claim I am very happy with the speed and accuracy of the quote I received. I have already referred folks from my office to Family Select due to the savings and service I have received.

Cathy Ambach

Alex was very informative & helpful in finding me coverage equal to what I had, but saving me money. He called me back within a day, a lot quicker than I expected. I'm sorry I didn't call sooner!

Meghan Mahlstede

Great experience with Alex. Timely responses and saves me about $40 per month on my auto insurance.

TKS HOUSE

Just like the commercials advertise I now have a "happy face" lol. Very professional service. Saved me enough money that I switched both my Auto and Home insurance to Family Select.

Gwendolyn Kramarczyk

As someone new to having my own insurance, Tiffany was very patient and friendly. She assisted me in finding affordable insurance and answered all my questions.

Tom Stone

The experience was very positive. Alex answered all my questions clearly and provided requested info promptly. I did save money without compromising coverage.

Lewis Newkirk

My wife and I hadn't gotten an insurance quote in a number of years, and it turns out that we not only were paying WAY too much for our home and auto policies, but we were under insured! Some friends sent us to Family Select and our agent saved us over $1100 on our auto policy alone! We're so glad we made the call!

Lisa Schmid

Amanda Turton was fantastic! She took the time to find me the absolute best rate & coverage for my vehicle and made the entire process so easy.

George Estes

Great service. Staff was very knowledgeable and very helpful. Saved $30/month off of a different "discount" company, and the new company is still nationally know.

Don Herm Jr

Would have been 5 stars but i was told my payment would not come out til May 1st and it was taken out 2 weeks ago. Thanks messed up my bills when yoir on fixed income you make arrangements for a reason.

The REAL Hammer

We had a great initial experience with our agent Hayli. We actually saved $2000 per year on both home and auto policies combined.

Nathan Mitchell

Very good service, and i saved a ton of money! Like $1500 a year savings.

Armand Judah

We were very pleased with the responsiveness of our agent. Everything was handled expeditiously & we did save money!

Michael Snyder

Great Company, first class service. Good people. Cut my insurance in costs in half! 5 stars all the way. Mike Snyder

Aaron Taylor

Very helpful. Actually had a great experience with an insurance company, which I’m sure everyone understands how unbelievable that is! Excellent people.

Michael Todovich

The web-based ordering system and fast pick-up made for a great experience. This is an outstanding option for those who are short on time...

Josh

Alex was very friendly and professional. Set me up on short notice. Great rates also

Melanie Wilson-Franklin

The process was easy and the agent was wonderful to work with and I saved a quite a bit from using them.

ML Aragon

Great place to do business..

Deborah Poole

It was great. They answered so quickly and with good news for better pricing. I enjoyed working with them.

Mel Rose

Great insurance prices. Saved us hundreds a year, just on our vehicles we saved over $100 a month

Kathy Graves

Amanda was fantastic she made the whole process extremely easy. The savings for the year was around $2000.

Amber Hammock

She was very helpful throughout the whole process! She answered any questions and was very patient with me!

edward zastawny

Insurance agency with great people who care and offer great service. They will work for you to get the coverages you need at lowest premiums possible.

Colonel Combs

This place is great!!!!! Alex and the rest of the staff were very friendly and helpful. I recommend every reshop their insurance rates and come here!!!!

ben gray

Amanda helped us get our renter's insurance quickly and painlessly with a great attitude! Thanks Family Select :)

Earl Shaffer

Hayli was very pleasant and was attentive about our needs.. Hayli saved us $456 a year. Thank you Hayli The Shaffer's

Imelda Spalding

Tiffany was helpful and saved me $$ over my previous insurance for which I am grateful. Will see what happens in 6mos!

Aaron Jones

Overall great experience, didn’t take much time on the phone and the savings were great!

Chip Daly

Amanda concisely addressed my insurance needs. Most professional.

John Lindsey

Fast service. Great price. Saved us a lot of money Thanks Amanda!

Sheryl Foxs

Very good experience and agent was very helpful

Dennis Reed

Amanda was awesome, and I have recommended her to several family and friends 😊 …

Blaine Smitley

Dealing with Family Select has been no less than a pleasure. The prices are great.

Angie Phillips

Great prices. This is the place to call for auto and home insurance.

Michael Hinton

Family select did exactly what I asked - same or better coverage for less!

swauf

Awesome! I saved over $800 in a matter of minutes!

Sherrie Bauman

Very easy to get quote and got a good rate for homeowners

Daniel Morgan

Cheaper than a lot of places. Especially if you haven't had insurance consistently.

Sharon Berger

Requested a quote on line. It said I would receive a phone call but never did

Michael Hannon

They will get you the best rate in town! CHECK IT OUT OR LOSE MONEY!

robert parrish

very good service, very professional staff, save me a lot of money

Sweet pea Johnson

Great and I save almost 300 dollars.

Michael Stinson

The people are just so friendly and helpful..lol

mike morris

Very helpful and professional-Would highly recommend!

Linda

Always customer oriented Polite and informed staff.

Greg Davis

Great service and worked to save me money

Diana Holloway

Wonderful extremely helpful saved about $200

Emily Larkins

Best ever prices for insurance

William Mckeown

Goog service , Good prices.

Mohamed Ramadan

Very nice mall

Dennis Morgan

excellent, friendly, courteous and professional

Glenn Harris

Very helpful and patient.

Bonnie Schaefer

Delicious lunch and breakfast

Lydia Griffin

Ok

Shell Bellos

Great service

Candi Rodriguez

Great people

Kevin Goodlett

Great experience. Amanda did a great job and saved me over 25%. Was recommended by a current customer and will recommend to others .

s S

Gayle Hills

Stanley Bunton

Susan Craig

Jack Czerkiewicz

Zach Ward

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