Reviews of Compass Insurance Agency. (Insurance Agency) in Grand Rapids (Michigan).

Compass Insurance Agency

152 Reviews

92 Comments

Insurance Agency

Auto insurance agency

280 Ann St NW, Grand Rapids, MI 49504, United States

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Description

Information of Compass Insurance Agency, Insurance Agency in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Compass Insurance Agency

Sunday

Closed

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–5 pm

Friday

9 am–5 pm

Saturday

Closed

Reviews of Compass Insurance Agency

Aj Bott

I am incredibly grateful for the support and excellent service provided by Paul Middel. He truly went above and beyond to help me find a quote that saved me over $800, and took the time to explain the coverage of each insurance item. His expertise in combining these items to get the best possible value was invaluable, and I truly appreciate him for looking out for my well being to insure that I'm covered. I had an absolutely fantastic experience working with Paul and would highly recommend him to anyone in need of insurance support. Thank you Paul!"

Nasouh Abdelhadi

I am SO happy I started working with Compass Insurance, I switched from Allstate and saved $1,611/year with even better coverage! Samantha had MANY options to choose from but in the end, I preferred a name brand coverage and Samantha made it happen! They have made transferring over such an easy process, I got the quote and was covered on the same day! My agent Samantha Abdelhadi did an excellent job explaining everything thoroughly, and I look forward to sending over everyone I know. Great work!

Bub Dawg's What do you think? (Todd)

I've been a customer of compass for over 25 years Great people, they understand insurance. I gave him a four because I believe every company has room for improvement.

Carlo Daniels

Compass insurance is stellar! They've always provided me with timely and efficient service. Even when my own agent was absent, the CEO Jack himself responded to any inquiries I had about my plan. When visiting their office upon initially setting up account, I experienced a strong friendly and even family orientated vibe to the office environment: That's definitely a plus. Very welcoming and approachable. I highly recommend their service!

Annabel Dougherty

Compass Insurance was able to save us money and made sure to explain everything in our policy to us. They're great about answering any questions we have. I love working with them and their staff is so friendly. I was even able to persuade one of my friends to have them look at an insurance policy for her, and they saved money for her too! I would definitely recommend Compass to anyone who is shopping around for insurance.

Camille Blair

I worked with Paul for personal home and auto insurance. He found us a great rate for the coverage we are getting and made it very easy. 15 days after switching to Compass insurance I was rear ended. I called Paul left a message and 20 minutes later he called me and started the insurance claim. Within hours that day several people called to follow up with me. I felt taken care of and very happy for my choice of changing to Compass!

Lorraine M.

I have worked with Wes for the last couple of years and is always patient, understanding and willing to serve me with what ever changes I need to my insurance. This week we were looking at purchasing a car out of state and needed an insurance binder quickly. Shawn was not in but made sure we were set up with his teammate Justin, who jumped in and put together the binder and sent it to the bank as promised to ensure the timely loan requirements. Justin as well was courteous and helped as if he was an extension of Wes. Great teamwork and commitment to the customer. I recommended both my adult sons to Compass and anyone I talk to. Thank you for your SERVANT LEADERSHIP! That's why I stay with them! Oh, and GREAT RATES!

ra cha cha el

Shopping around for the best price and coverage for Home owners Insurance I was not having the luck I had hoped for. Thankfully I came across an insurance agent for Compass Brent Cone. He was not only courteous and responsive to my requests over the phone. He did indeed find me the best deal and with even better coverage than I would have received with the competing agencies. I am very satisfied with my experience and look forward to working more with Brent in the future. Happy Client -Rachael

An Le

My family and I had great experience working with Brent - our insurance agent. He was extremely helpful, patient, and respectful. He helped guide us through the whole process. It's not easy dealing with customers like us who have little knowledge about insurance but he handle it very well. Would recommend Brent and Compass insurance agency to my friends!

Monsi mae

I worked with Jarid DeMolen and he was so helpful and fast! Literally got us everything we needed for our home and auto, same day— helping us to close on our home in less than 3 weeks. Gave me choices and the best deal, asked me what I wanted and didn’t try to sell me anything which I loved and appreciated. 10/10.

Ben Transport

Thank to the efforts of Nemanja Danilovic, we were able to settle down with Compass insurance, and drop our rates down significantly. They have been nothing but quick, friendly, and hardworking. By far our best experience, and smoothest, transitioning into a better insurance company.

Fuad Hasanovic

Compass was AWESOME in taking care of me! Saved me around $50 a month on my car insurance and was super nice the entire time. I would highly recommend them - especially Paul!

Beth Smithgall

Paul Middel has been my agent for about 5 years now. He's managed to save me hundreds of dollars and is always che king around for the best rates so that I am never over paying. He's personable and very easy to work with. I highly recommend Compass!

Alex Lloyd

I had the pleasure of working with Jack at Compass. He was very knowledgeable and professional and was able to save me 100's of $$$ on my homeowners, auto insurance and rental property insurance. I am very satisfied with the level of service and would highly recommend the Compass to anyone shopping around for great insurance rates.

TheDavidShields

Excellent insurance agents are hard to find and we’re so thankful we found Casie Rustin. Casie is an industry expert who is kind courteous and professional. She fully reviewed our existing coverage and took the time to ensure she understands what is important to us and we understand what coverage we truly need to properly cover ourselves. I actually enjoyed the process of purchasing insurance and it’s all because of Casie and Compass! Now I’m confident I understand my insurance policies and have the right coverage at the best price!

Paul Guthrie Sr.

Jackie was very persistent in getting me to check our insurance rates and I am HAPPY she did! After over 25 years with State Farm I wasn't planning to make any changes to my insurance carrier. She was able to work to save us hundreds of dollars and I would recommend her and Compass Insurance to anyone looking for a great company!

Laura Lewis

We had a very good experience working with Tyler Polendo. He was able to save us almost $800 a year between our car and homeowners policies with additional coverage than what we had with our previous company. He, also, noticed right away, once he looked at our previous policy, an error that could have cost us a substantial amount of money had we have been in a personal injury accident. I look forward to dealing with Compass Insurance Agency.

Maggie Pratt

Mike at Compass was recommended to me when I was purchasing my first home. He has worked so hard through ever curve ball thrown at him to help me out and has always responded very quickly to any emails I have sent. So far, I absolutely love having him represent me for my insurance!

Adam Smithgall

Paul Middle has more than exceeded expectations. Painless as insurance can be. Paul handled everything from start to finish with affordable rates and great coverage. Took the time to ask questions to accommodate my situation and never tried to sell me coverage that wasn't needed. He is the kind of guy that you call, explain what you are looking for, sign the papers and walk away not even questioning what he gave you. Truly honest and caring. I will never look elsewhere for insurance as long as Paul is around!

Dan Van Voorst

I'm so glad I switched to Compass Insurance, the people there are so helpful and you feel like a valued customer, even if you are a small one. Kenton was very helpful answering all my insurance questions and took the time to get the best coverage for my home and auto. I highly recommend.

Rebekah Oliver

Casie took my already good policies from another agent and rounded it out to get my home and auto onto a single carrier, tweaked my coverage to get me more where I needed it (less if I didn’t) and even saved me a couple of bucks while she was at it. She knows her business and I would highly recommend Compass through the capable hands of Casie Rustin.

Lucas Schira

Compass was wonderful to deal with in helping us with our car insurance. Jack was extremely helpful and understanding when hearing what our needs were, and was equally knowledgable in seeing all possibilities and options and explaining them to us in a way a common person can understand. I recommend Compass above all for their personability, extending a much more friendly side when compared to my past insurance experiences elsewhere.

Bryant Betts

Paul Middel is a constant professional. I have been working with him for home and auto insurance for 4+ years. Paul is a true asset to Compass and I would reccomend them to anyone looking for personalized services.

J. Ervin Bates

I absolutely cannot say enough good about Taylor and Tracey. They are based in Grand Rapids but I use them exclusively for my home and auto insurance needs. If you're shopping for a good Agent, I would highly recommend them

M. Lisa Grove

The staff at Compass are exceptional in all they have done for me, from the excellent service and personal care to making sure I am getting the best possible coverage for a very, very reasonable price!! They have great follow threw but never have I felt like I was being pushed or scammed. Excellent choice and I highly recommend you give them a call and probably save money, I saved over $200 a month with home and auto!!!

Morgan Beard

Compass insurance is an honest and reliable company. Paul Middel has saved our family thousands of dollars per year! 10/10 would recommend.

Lindsey Simmons

The people at Compass were very knowledgable and patient with me. I really hate shopping around for insurance, but they made the process very easy and ended up saving me over $400!! If you feel like you are paying too much for your insurance like I did....call these guys!

christopher walters

Moving to Michigan required new auto insurance, in working with Compass Insurance I was directed to Justin Mulder who was responsive and adaptive to my requests while making quick work of my requirements, He is readily available and highly communicative through the process.

doyle Arquette

My agent Justin was a great help . He found me insurance and the best rate quickly and communicate d with me the entire time. Would recommend insurance through him and compass ins to anyone.

Dan Bazen

Excellent company. Great rates!!! And you won't find anybody more helpful than Michelle!!! She deals with my issues and changes and never gets upset!! You all at Compass give her a high five!!! Compass wouldn't be the same without Michelle!!!!! You rock Michelle!!!!!!!!!

Irene Cook

Our agent Justin Mulder has been one of the friendliest agents that we have ever worked with. He understood what we needed and got us the information quickly. I will continue to refer Compas to all our friends and family for all insurance needs. Thank you, Irene Cook

Lori Pennington

Compass Insurance has great customer service, they are always there to answer my question and get me results! Never have I had a problem with them. Great rates to!

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I've been with Compass for over three years. I like the options I'm offered and the top level of customer service provided. From the first day it has been a great experience for me.

Mariela Sosa Aragon

Daniel was able to save me a a good chunck of money (~$100) on Auto Insurance compared to other places. On top of that he was great in terms of customer service, being helpful, and bearing with me!

David Hassani

John M is an excellent agent for being so responsive, patient, and giving me the best quote that I ended up going with. Highly recommended agent and place.

Nick Colson

The people at Compass have a great thing going. They look to make sure their customers are taken care of with the right coverage, and look to maximize savings. Friendly staff when you call, and usually have things taken care of in one call. They have over a dozen carriers they shop with, so they always have the advantage when it comes to saving money.

Keith Johnson

Been with this agency for about 5 years. Very friendly folks and easy to work with. Very good rates with many different insurance companies to choose from. Would recommend to anyone.

Kristen Moore

Highly recommend Compass. Casie Rustin our agent has always given us the best rates and ensured we have the appropriate coverage on our home and auto policies

Josh S

Mike H was great to work with and the team at Compass has been great. Saved me money and consolidated my auto, home and umbrella policies.

Don Tice

Justin Mulder is my agent and he saved me a ton of $$$$. Highly recommend Compass Insurance for all your insurance needs.

Christopher Madonna

Justin was awesome!!. He didn't badger me when I was looking for a quote he was diligent in finding me the best deal Justin Mulder you rock keep up the great work looking forward to being part of compass

lynda jones

Shout out to Devin. Always there for us when we need him for advice with our car and renters insurance. Any problem is always taken care of immediately. He is the BEST. Thanks again for all you do.

Niurka Ramirez

Wow!!! Can you say amazing!? Germaine Pattok took care of my companies liability, auto, and umbrella insurance! She was fast and saved me a ton! Don’t waste your time let compass point you in the right direction as they say lol.

Dominic Jackson

Paul has been phenomenal to work with!!! Love the personal service provided by both him and the team at Compass Insurance! A Big Thanks

Anthony Bradley

Top Service. They really work hard to find the coverage you want at the lowest price.

jim price

I have been a customer for a couple years now and it's been a pleasant experience. Getting to the primary needs of my business and covering me from mishaps that may come my way. I have referred many of my friends to them as well. Keep up the great work!!

Curtis Cottle

With diversity of carriers, impressive service reps and fun atmosphere I can't help but be impressed with Compass Insurance Agency! I look forward to working with them for a long time to come.

Ethan Nobel

I worked with Collin Brown opening a new account. The experience and affordability were beyond comparison to other insurance agencies.

Mary Buterakos

Compass Insurance and Brad were reliable and fast. They helped save me the most money and would recommend them to anyone

Stephan and Belinda Bauman

Tremendous experience. I've worked with many agents over many years, both personal and for business, and Brad Schaap with Compass ranks at the top.

Julie Powney

I have my auto through these guys. Super friendly and they get what you need done.

Weston Anderson

Justin was a great help! He was patient and answered all my questions. Professi ok nail, courteous and prompt. I would recommend them highly.

Marie Antoinette

Brent was most helpful and was able to save me a significant amount of money. He is very professional and thorough and seems to really care.

Aaron Byrne

Paul was very helpful and patient answering every question I asked. Finding a knowledgeable independent insurance agent is especially important and Paul is exactly that. Thanks for everything!

Hailey Jablonski

My insurance agent Justin was so helpful and ended up saving me a hefty chunk of change. Wonderful service!

Roger Crawford

Mike Hoffman was helpful in finding me the best deal on an insurance package for all of my assets. Great experience!

Kourtland Ford

The agent was very helpful patience time and made sure that I got the right amount on renter and auto insurance In his name is Justin mulder And friendly

Corey Bennett

Extreamly helpful. My agent found me a quote quickly within my price range and i switched. Saving around $100 per month.

Taylor Erla

THE BEST. Wes has been my guy for going on a year now. Always takes the time to spell things out for me and to make sure I am totally comfortable with the situation I am in

Tammy Dingman

Justin Mulder went above and beyond to find me the best rates possible not only on my current car but a new vehicle that I was interested in as well.

Emily Kingsland

Brent did a great job at finding us the best policy combination as we combine our auto and home insurances.

Joseph Blough

Great service the people working here are extremely polite fast and prompt service saved me a few hundred on my insurance. I will most definitely be a returning customer.

Kennie May

Excellent Insurance Agent. Very efficient customer service. Michelle is always there to answer questions on my car and home insurance policies. Thank you

Veronica Krajnik

Highly recommend! Reasonable prices and impeccable customer service. I don't know everyone who works here, but Paul is awesome!

Megan Ross

Brent was awesome, I was hesitant to switch but he saved me money, was attentive and very professional! Highly recommended!!

Dawn Tallent

Beautiful campus by the river with easy highway access. Paul Middel is very helpful and attentive.

J.Craig Connors

In three years I have never spoken with my agent. I have even called with questions as to who my agent is and have not heard back from him/her. My lsxonrdd has mot led me to search other quotes, but that will end soon. Thank you.