Reviews of Capital Insurance Group LLC. (Insurance Agency) in Charleston (West Virginia).

Capital Insurance Group LLC

219 Reviews

88 Comments

Insurance Agency

Insurance agency

216 W Washington St, Charleston, WV 25302, United States

Description

Information of Capital Insurance Group LLC, Insurance Agency in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Capital Insurance Group LLC

Reviews of Capital Insurance Group LLC

Lauren Hogan

Chris was able to reduce my insurance bill by 50%, which now also includes renters insurance! I switched from Progressive to Encova through Chris Spangler & Capital Insurance Group.

Dawniell VanDevander

I was purchasing a house and needed homeowners insurance. I was given the number for Chris and just happened to be at work at the time of his call. He made it quick, easy, and gave me a quote within just a couple minutes. And since my work has been a bit chaotic lately, it didn’t interrupt it much at all. Also he gave me an awesome quote which happened to help lower the payment status and everything. Very helpful and explained it all. Thanks so much Chris, it was awesome working with you.

Jennifer G

Karli is great to work with. She always answers my questions quickly and professionally. Thanks Capital Insurance Group!

Jerry Barker

I have not had any problems dealing with CIG. I had stopped in to get some documents notarized which they did promptly. Thank you.

Noah Emerick

Chris help me save money on my car insurance. He made it worry and hassle free and has definitely earned a long term customer. Thanks again Chris!

David Ellis

Excellent attention and service. Actually answer phone and transfers for information are to a live person that really knows the insurance business. Understood my needs and offered cost effective options.

Sarah Fox

I am satisfied client of Capital Insurance Group. Emily is polite, listens, and does her best to answer any insurance or claims questions that I might have.

Andrew Bailes

We have had great success with all the policies and workers at CIG!

Janet Eliadis

Emily Ferry has always provided great customer service, truly going above and beyond.

Geniece Chidester

Everyone I worked with was polite and helpful. The process was easy on my end and the service was quick.

Ashley Lewis

Chris has been amazing to work with, always helpful, quick answers, and best deals! I am grateful to have them as my insurance agency. They are dependable and accurate. makes life easier! Never have had any issues or concerns with them!

Shamika Robinson

Chris always hooks me up and has me insured within minutes when I add a new vehicle. Best prices on insurance by a landslide. I highly recommend them!

Edna Arias

My experience with Karlie Elkins was exceptional. She was professional, knowledgeable, and very thorough in obtaining information. Karlie really listened to my needs and concerns and compared my current insurance policy. Karlie was able to get me better house and auto coverage which gives a peace of mind and for less than my current policy premium. I will certainly refer family and friends to her. Edna Arias

Ken Mahon

They were Great to work with and were concerned about helping me get my issue fixed ASAP! Chris Spangler was Incredible! He answered his phone with the first couple of rings and immediately jumped into action to get the ball moving for us. We had just closed on our home a little over a month before this really bad lightning storm moved through and a lightning strike took out the pump and other things pertaining to it. Capital Insurance was definitely a Great choice for us as we were picking homeowners insurance for our newly purchased home. Thanks A Million for your Wonderful and Speedy service

Ashley Tuggle

Capital Insurance Group shopped for the best rates for us. We switched from State Farm and saved hundreds of dollars while receiving the same exact coverage levels that we had with State Farm. Chris and his team made the transition very easy. Since we switched, we have been met with great service. This is a local WV company that is changing people's lives through the savings it is providing.

Renee Pierson

Gave me about 5 different quotes to choose from in a timely manner. Very pleasant experience.

Justin Harvey

Chris Spangler at Capital Insurance Group has been extremely helpful and professional in providing comprehensive insurance needs. He will help you find the best plan that does not cut corners, and leaves you feeling secure that your assets (and your wallet) are protected.

Devin Carr

Anytime I’ve had a question or needed help my agent Christopher has responded in a timely manner with an answer. He’s gone above and beyond anytime I need help. He even took my call while he was on vacation and remedied my situation within minutes. Always professional and genuinely has your best interest in mind. Amazing company and even better people.

Anthony Sipple

They were extremely quick and helpful and worked with me on the first payment. After looking through many different insurance companies, this place found me the best deal! 1000% recommended

Biguy

Former company wrote me to tell me they were going to NON Renew my policy, had to read that a few time. Justin with CIG listened to my needs and preferences, then found a reputable company that quoted me better coverage at well less than half what I was paying on both auto and home. I thanked my former company while canceling my policies with them prior to my NON Renew date - UNBELIEVABLE SERVICE !

Amanda W

Highly recommend Don and his team. I have never worked with an insurance group who have worked so hard, and have gone above and beyond like they have. They found me great rates, and have always been very responsive when I needed help. They really are a 5-star company!

Amanda Kelly

I have had nothing but an Amazing experience with Capital Insurance Group! Don and his team are outstanding! I’m a slightly needy client at times, and every question I had is answered right away! Once, I got pulled over at 7:30 at night and didn’t have my updated proof of insurance... Don went the extra mile and not only emailed me my policy, but screenshot the information and sent to me because I couldn’t access my email!! Sooo thankful!! 🙌🏽 I would never hesitate to tell someone to give Capital Insurance Group a call!! Annnddd!!!... I saved almost $100/month on my insurance!!

Christopher Jenkins

My plan was waiting on the the day of my closing. Setting up was easy and Chris was quick in gathering the necessary information he needed and maximizing the amount of work done in the 15-20 min we spoke. Thank you again for all your effort!

Cindy Chappel

Emily doubled my current coverage and saved me $60 a month by switching companies. Fast and easy switch. I highly recommend them!

Jerome Ponder

Excellent service!!! Rapid response. Rapid action. Excellent pricing. I plan to switch all of my insurance needs to Don.

Mitchell Tuggle

Chris and his team offer top notch professional service. When you call Chris, you actually get Chris, unlike other companies you may deal with that send you to an automated service or somewhere out of state. CIG offers the most competitive rates from the best insurance companies nationwide. Plus, it is Dave Ramsey's preferred company in WV. Save yourself some money (and headache if you need to submit a claim in the future) and reach out to CIG for a quote. My family has saved hundreds of dollars thanks to them. These folks truly care about you and want you to have the most money in your bank account possible. Thanks Chris and CIG!

Andrew Bailes

CIG is always helpful with any problem or question we have ever had. All the staff are top notch! And they have beat every competitors prices by a long shot. Great company.

Cecil Wiseman

I could not have been happier with Chris and his service for home insurance. He was quick and efficient in communication and was able to find me a great rate! Would highly recommend!

Shane Cook, MD

Chris helped me save several thousand dollars on my insurance. Friendly, high quality, efficient service. Recommended Capital Insurance Group to all of my family and friends.

Becky Hancock

Through the Dave Ramsey ELP providers I found Michael Perry with CIG. From the time I filled out the necessary information to purchasing auto and home insurance, Michael took the time to answer all my questions along with following up with me in a timely manner. From Texas to Tennessee I felt very comfortable having CIG and Mr. Perry handle my insurance needs. Very knowledgeable and I will be definitely recommending him. Thank you Michael for everything. Rebecca Hancock

William Tyler

Chris and the entire company goes out of there way to do what ever needs to be done to help you out. I feel like no matter what time I need to call them I can and get help. They truly are a hands on agent who will save you money!

Hanna Chapman

Chris Spangler is my insurance rep and he has been amazing over the years! Always finds me the best deals and give great customer service! Five star!

Chris Signorelli

Karli and staff from Capital Insurance Group were quick to respond when we moved to update our homeowner's insurance that is paired with our car insurance. She gave us some rate options that exceeded expectations. i would highly recommend Capital Insurance Group!!

Zack Messer (Cowboy)

Karli Elkins! She is awesome! At 31 yrs old and a single father of 2 the responsibilities of 3 other family member’s personal matters were passed to me along with my personal responsibilities. This process of getting insurance for a home with the help of Karli has been an awesome experience and much so a fresh breath of air because of the ease of this process. With much gratitude 🙏 I would definitely recommend Karli Elkins and Capital Insurance Group!

Rachael Barrera

We moved all the way across country to WV. This group was so helpful with the home insurance we needed. They looked into our car insurance and saw we could be saving about 60 bucks on our car insurance a month. Any penny we can save helps when buying a house.

Erica Lewis

We love Capitol Insurance Group LLC! They help you find affordable insurance that is just right for your needs! No fuss or extra fluff! Rafel Barker is the man you need to talk to he is the best!

Joseph Sassler

Chris is very communicative & cares about his customers. A great person to have on your side!

Tim Wooddell

This agency went out of their way to help me to save money on my homeowners and auto policy.

gerald clark

Don and his staff were great! They provided me with the insurance coverage that I needed at a very affordable rate.

Jordan Tyler

Chris and his entire staff are amazing. There is not a better way to get insurance then through capital insurance group

Megan Sain

I worked with Sam and Karli and these ladies both helped me so much with adding my husband to my policy and adding renters insurance. Always so polite and positive. Thank you so much 😊 …

Brendon Roberts

Overall it was very painless and straight forward. I did save money and everything was explained to me in detail.

Angelo Skeens

Agent was on top of our quote, had all the info the next day. Other agencies took several days and some up to a week for a quote. They also beat our current insurance by hundreds.

Renee Cornell

Highly Recommend! Rafael Barker, MBA, Sales Manager was awesome to work with! And...he found me great savings on my home and auto policies!

Jacki Mason

Chris made it so effortless on my part to switch my insurance and get me a much lower rate! Very friendly and professional

Amber Cross

Love my insurance group. They got me the best prices around for my card and house! Love how they do the shopping around for you.

Marsha Kombo

Very quick response. Emily was very knowledgeable and went above and beyond for the best rates possible.

Derrick Holmes

Great friendly customer service

Camron Vagheei

Capital Insurance Group is first class! Chris and his team will go out of their way to provide excellent service and coverage while saving you a lot of money. Do yourself a favor and go and visit Capital Insurance Group!

Steven Maynard

Right now, I’m trying to call for auto insurance. I like their personalized service.

Andrea Lance

Very responsive and found me an insurance rate much less than my previous carrier. Easy to switch and reps have been friendly.

Allen Lude

Very professional and was able to find the right coverage within minutes!

Jordan Casto

Highly recommend, Karli Elkins did a wonderful job getting me everything I needed for my new home and made the process easy and painless.

Jeffrey Hays

Great people and great service! Let them give you a quote for your insurance needs!

Charles Linkenhoker

So far everything seems good. Competitive Rates!

Cheryl Lawrence

They were great at getting us the coverage we needed and answering all of our questions in a timely manner.

Jerry Buckner

Great outfit to work with. I luckily have never had to use it, but Chris’ willingness to always save me money was enough for me!

Colton Fleck

Adam Doughtery , Don Wilson , and the rest of the Capital Insurance Staff are top notch ! Great to work with .

Tony B

Don and his group have taken great care of my company for more than 2 years now. Highly recommend.

Roberta Messner

I'm a writer, but there are truly no words for how wonderful these people are! Roberta Messner, RN, PhD Huntington, WV

Peter Roach

Michael was prompt, knows insurance got me a good quote, bought my auto insurance.

leslie pritt

Saved me money, amazing customer service! So glad I switched carriers 2 years ago!

Judy Watkins Rimmey

Chris is super helpful, and will go out of his way to save you money!!!

tyler1780

Great company. They helped me cut my insurance bill in half!

Boyce Baker

Took care of all the things I was calling to address

David Russell

Great experience! Friendly people and excellent service!

A Metzger

Highly recommend! Very efficient, affordable and timely. Truly appreciate it!

Brian West

Quick turn times on quotes and competitive pricing.

Hollis Lewis

Fast and professional service. Great rates

Jason Osborne

Good customer service

Jess Horton

Super quick response and so, so friendly. 10/10 recommend!

Artia Ward

Great customer service! Thanks for all the help Justin Cousins !

Whitney Pauley

Best around. Hands down. Their agents go above and beyond. I recommend Trey!

ashley ince

Great rates and customer service! Highly recommend!

Alexis Wright

Always there when we need them. Thank you for everything you do!

Cassaundra Sears

Very professional and always a pleasant experience.

Clinton Arnold

Honest, responsive and can help with any insurance needs.

Stewart Boyd

Great customer service and communication.

James Yost

Listened to my needs, executed beyond my expectations.

Lauren Lee

Chris Spangler is great

Dennis Hutchinson

Ease of purchasing home insurance.

Rand McNally

Prompt, courteous service.

Seth R Eberle

Easy, effortless experience.

Debra Dixon

Prompt and caring service!!!

Leilani Taylor

Great people to deal with.

Sarah Maynard

Honest and fast.

Granville Clarke

I love that insurance company

michael n

Don Wilson is extremely friendly, knowledgeable, and informative. It will be a pleasure to do business with him in the furture.

Contact

Photos