Reviews of Chan Insurance Agency, Inc.. (Insurance Agency) in Boston (Massachusetts).

Chan Insurance Agency, Inc.

153 Reviews

39 Comments

Insurance Agency

Auto insurance agency

51 Hancock St, Quincy, MA 02171, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Chan Insurance Agency, Inc., Insurance Agency in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Chan Insurance Agency, Inc.

Sunday

Closed

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–5 pm

Friday

9 am–5 pm

Saturday

Closed

Reviews of Chan Insurance Agency, Inc.

Kathleen Hong

I love Chan Insurance Agency. They always proactively reach out to me if there's a change I need to address, and I don't mean an automated portal that sends you a reminder, but they have a real-live person contact you via your preferred method of communication so they can get all the details and handle everything FOR YOU. I've never had an insurance company make things this easy for me before. With other insurance companies, it was pretty impersonal, which I didn't think I minded until I switched to Chan Insurance Agency and realized what a great experience having personalized interactions really is. With my past insurance companies, I dealt with a lot of condescension about my questions and thought that maybe that was just how it was, if I was going to ask naive questions. But Chan Insurance Agency always listens to my questions and never makes me feel dumb for asking. AND they were a LOT more affordable compared to equivalent coverage from my last insurance company, which I had thought had the best rates until I found Chan Insurance Agency! I think there may be some people who hesitate to sign up with a company that so proudly serves the Chinese-American community. Please don't be. You are welcome there regardless of your background. My Chinese is terrible so I only speak to them in English, and there's never been any issue with language. I wish I'd found them sooner, because I could have been saving a ton of money on insurance all these years if I had!

A Chan

I don't often post review online and when I do. I mean it with sincerity. Henry from Chan insurance has made my transaction when purchasing a new car insurance as smooth as possible. He answered all my questions with expertise. I will definitely continue my business with Chan Insurance.

Sidney Lu

I would like to say thank you to Chan insurance agency and their staff (especially Henry Chanh and Tammy Zhou). They are always to there to help whenever I needed. Been a customer with Chan insurance for more then 10 years, the only agency I worked with for that long. My special “thank you very much” to Henry found me another company cost me way less than what I paid to Arbella after Arbella cancelled my policy. Hope to be working with Chan insurance many more years to come. I referred everyone that I know to Chan insurance when they need a new insurance agency.

Raymond Chiu

Excellent. The Agents there have been very welcoming and friendly, not just professional. My mother has limited English so having multiple Bilingual agents to answer all her questions and guide her through any processes has been god send

Derrica Rosenberger

Always pleasant, polite and helpful! I highly recommend Chan Insurance. They will take care of you.

Selim Demirdelen

I'm very pleased to work with Chan insurance. They are diligent, very easy to communicate with and helpful.

Philip Chen

I've been using this agency for my insurance needs for 2 years. They are helpful, friendly, and knowledgeable when it comes to finding the best and most affordable policy for your home and auto. Everything is conveniently done online through email or text messages now. Everything was done in 20 minutes; all I had to do was send photos of my license, registration, and information about my home. but appointments are still available for in person service. They also told me that if I needed to file a claim, I could also call them to help me with filing it.

Kate Golding

I had a great experience getting a car insurance quote from Chan Insurance. They were extremely patient, helpful, and knowledgable about MA car registration processes, which they explained to me as an out of stater. I ended up changing my mind about buying a car but they were great!

Costa Mogy

These guys are very good to deal with and easy handle the business in a very professional manner. They try to keep all rates down for your vehicle as much as they possibly can and always work with you not against you... I honor them with 5 stars and do recommend Chan's Insurance for all who wants no problems!!!! Go Chan's!!!

Kye Liang

I have been with Chan Insurance for 20-years and they have always been very helpful. I have worked with Henry, Jamie, and Tammy. Over the years I went from just auto insurance to home and umbrella insurance. I have referred many friends and people to Chan Insurance.

grace luk abongnelah

Tammy from Chan Insurance is very friendly, helpful and efficient. She gave us all the good options we could choose from and walked us through all the processes. She even reminded us what to do once we have signed up for a new policy. We are happy that we got referred to her from a Church friend.

Wayne Yong

Outstanding personal service rivaling the best customer service oriented companies(Apple, Marriott, Google, etc). Honest value with integrity so you know they always have your back so one can rely on them. Frank and Vicky are the best at leading the rest of the staff to 5 star service

Wei Luo

Miss Chow ( who’s at the 1st desk ) is excellent at everything she does. Can’t express enough gratitude to her. I sincerely appreciate her advice and help. 5 star all the way!!

Claire Hernandez

Have been with this company for many years.when ever I've had an issue with any of my cars they have been very quick to respond and helpful with whatever I needed.I would highly recommend using this firm for all your insurance needs. .

Nancy Chan

Very good service staffs are helpful .

GuoJun FU

Great experience at Chan Insurance agency, they give me a lot of help, I have to say thanks again !

Andrew Chan

Excellent service. Will work with you through email or on the phone. Got back to me with quotes ASAP

Irving Keyes

Very nice service. Friendly customer service spokeswoman. Highly recommended for home insurance.

Jianhuang Han

My insurance company's agency services are attentive, and I am very grateful to them.

Rui hui Huang

Good

zhifang cao

excellent customer service, very professional and responsive.

Bin Zhu

Positive experience. The representative was patient and answered all my questions.

Tracy Lee

Excellent owner, and good customer services👏 …

Nancy Szeto

Always able to provide helpful solutions to my inquiries

Nick huang

Good value for money, I like it

Paul Valenti

Customer service #1. Thanks for all you do what you do.

Owen Quilty

Everything is always done efficiently and on time

tony quan

good service quick response

rong lin

the service is very good

Bo Sun

Very helpful!

wing so

Excellent services

Shaoming Zhang

(Translation) Your company is very responsible and thorough in analyzing problems for clients. Help me get a claim fast! (Original) 您的公司非常认真负责，并且在为客户分析问题方面非常全面。帮助我快速获得索赔！

曾伟嫦

(Translation) Mr. Li's service is very good, and he is very careful to help customers find better needs. Thank you very much, Mr. Li. (Original) 李先生的服务非常好，非常细心地帮助客户找到更好需求，非常感谢你李先生。