Reviews of Freeway Insurance. (Insurance Agency) in Boise City (Idaho).
Freeway Insurance
5615 Franklin Rd, Boise, ID 83705, United States
Description
Information of Freeway Insurance, Insurance Agency in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Freeway Insurance
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
10 am–3 pm
Reviews of Freeway Insurance
This location has always been beyond helpful, but this last encounter was especially great. Danielle, the store manager of this location, is so nice and understanding. She helped me get over $80 lower on my previous policy with all the bells and whistles. I will continue to use them and recommend to friends and family. Thank you!
I called and talked to Tonya today, she is the nicest and most helpful customer service representative. She handled everything quickly, in a friendly and helpful manner. I had coverage in minutes and esigned everything while still on the phone with her.
Best insurance in Boise
Great customer service. Took the time to break down my options, help me come to the right decision, then find the most affordable policy to meet my goals. Excellent work.
This Is The ONLY INSURANCE Co. you need! I've been with them for 10+ years & they've always gone above & beyond regardless of the circumstance.
Great helpful service, i believe the guy who helped was named Sam he was super helpful and very knowledgeable and informative!
Was able to do everything over the phone and the lady did her best to find me the best rates.
Tonya Was truly amazing. She answered everything I was worried about. She had helped me every way possible. Got a quote and new insurance all within minutes. I will definitely be asking for her. Amazing service. Thank you
Always done a good job at giving me the best rate for my policies.
They find you the best deal on insurance. And the staff are very helpful and friendly.
Super great deals on car insurance and very quick service too. Friendly and Helpful
For the most part they are pretty good. The rates are probably the lowest around but they need to be more on top of updating members profiles. Twice I've had to pay a late fee even after I called 10 or more days in advance because whoever I talked to didn't make a note of it. Other than that they are pretty good.
These girls are fantastic! They went out of their way to help me. Super satisfied!😁 …
Very cheap rate and works for what I'm doing. Customer service was good and reps were super informative!
was very nervous about getting insurance thinking I would be paying $200 + a month. speaking with Tonya she made me feel very relaxed and at ease and got insurance with a very low payment excited to get back on the road. Thanks a lot Tonya!!!!
Great pricing and options. Customer service is friendly with knowledgeable staff
My agent, Linda Williams, was awesome! Great communication and she got me approved with a great policy within a day. Very happy with the service!
Tonya was amazing and helped me find the best insurance for the best price, but can you really put a price on quality service?
Agent Jarely V. Was very professional. Very efficient and very friendly. I enjoyed my visit. She explained everything in detail for easy understanding. Thank u.
James Chapman
Helped me within 1o minutes to insure my used vehicle.
Tonya did an amazing job getting me a new insurance quote and made the process easy and thoroughly explained any questions I had.
Got a new ride today and this place helped me with a quickness and customer service. Thanks guys!
Alittle hard getting in without bumping the curb, parking in the rear ! Very professional !
EXCELLENT customer service. I had a minor issue with my insurance carrier and Brad went above and beyond to help me. I’ll definitely refer anyone looking for insurance to them. :)
They were quick, curtious and provided immediate coverage at a price I could afford even though I hadn't been insured in awhile.
Great insurance company. Been with them yrs now, with multiple vehicles. Wouldnt go anywhere else.
Left a message for Tonya S. Because she was not in the office the day I called. I was surprised to have gotten a call back the next day as soon as the office opened. Removing one car and adding another went really smooth and effortless on my end! Thanks!!
Great people take the time to help you
Easy process and 1/2 the price of my other insurance company.
Been with them for over 10 years wonderful people best rates
Awesome To Work With Very Professional And Super Nice Always
Tracy went above and beyond to check the status of my license and payment while another lady told me to stop it myself. 2 thumbs up Tracy
They helped me in my time of need and did it quickly. Fabulous!
Today I had the pleasure of changing and combining insurance policies with Tonya. A task I thought would send my head spinning. She handled our insurance needs with ease and clarity! I would gladly recommend this company to my family or friends for their insurance needs too!
Very helpful agents and they spent 3 hours with us explaining things. Always ask for increased liability though.
Good company. I've been with them for years.
Very helpful answer to every question what detail
Great service, friendly staff, best prices
Got me insurance in minutes for a great price! Even with an Sr22.
Sandy helped me change my policy very quickly and professionally! She was also very helpful with the billing aspect of it all. Go sandy!
Quick easy painless nice group of people
They're as simple and cheap as their name.
Tonya is wonderful to work with. After being scammed and over all bad experiences other places, anxiety sets in trying to find a good fit. Tonya made the experience fun, easy and let me know the "small print" of things every step of the way. She was very professional and even made me laugh a few times. Bonus!!! Thanks Tonya 😊 …
Nice friendly staff. Get them to laugh and they're smiles become huge.
These last couple months, a nightmare. I'll give a three however because they are easy to get on board with and cheap.
Really helpful people. Excellent service!
Best place!! Best prices!! Can’t beat it!! Highly recommended!!!!
Helpful friendly staff and affordable
UPDATE:
I have changed my rating from 1 star to 5 because of the service I received the last few months. I truly appreciate Vangie and her willingness to help me get the best deal possible. I haven’t had a bad experience with this company since writing this review. Thank you for taking the time to talk with employees about customer service.
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Absolutely the worst service I’ve ever received. Every time I have to go into their business I leave feeling super upset. Every lady in there has an attitude problem. I called their office recently and I am always very polite when the conversation begins but something happens every time I have to talk to someone in the Boise office. This time, I called just to make sure my payment was received because I’ve been having issues with them not getting my payment. So I call to double check, the beginning of the call was fine. Brittney asked for my name and immediately put me on hold, which was fine. I was on hold for about 5 minutes, I was assuming their computers crashed since that apparently happens several times a day. Brittney then proceeds to pick up the phone and hang up. I could definitely hear the phone clanking around as she was hanging up. I immediately called back, someone else answered. She stated she doesn’t do motorcycle insurance so she wouldn’t be able to see my payment. That was fine, she put me on hold for another five minutes and the other lady hung up as well. I don’t know what these ladies do all day but I can tell you that doing their JOB isn’t anywhere on their list of priorities.
Answered all my questions and very nice
Best place to go for sr-22 needs. Super affordable
One of few places I got a low quote on car insurance not only that but they have worked with me on a payment plan
They got me the best rate in the valley, I fully recommend them!
Linda was the woman that to care of me and she was very helpful
Joline was very helpful and knowledgeable with setting me up with an affordable policy! My driving record isn’t the best and I was still able to get full coverage and sr22 for very affordable price
Highly recommended working with her!
This review is for Jarely, thank you for being so professional and knowledgeable. You have a great presonality that fits your caring self. I have seen girls come and go during the years ive been with this insurance company and there is a reason you‘ve stayed. By far the best!
Hope you see this and get rewarded for the assets you bring to Can Do Insurance.
Luis F Cruz.
Great prices and friendly people
Can-Do has assisted me with acquiring and maintaining SR-22 insurance for the past 4-5 yrs. The process was painless and smooth. No issues what so ever.
The ladies in the office were a hoot!
Even when I visited the office to cancel my SR-22, they were happy for me that I didn't need it anymore.
Thank you ladies for a good experience!
Highly recommend!
Lady was awesome at the front desk! Very helpful and friendly
Been with can do for 5 years now.. No complaints
My new agent Jay, was polite, helpful, and understandable. Made opening a new policy easy. I would highly recommend her, and her agency. Five stars.
Jarely and little brittany are the bestest. Great customer service. Very friendly, polite, and enthusiastic. I Definitely recommend showers insurance to my friends and family.
They are fast and on top of things. Thank you!
One of the only options in town for SR22.
Unfortunately they are as incompetent as they are friendly.
Always a easy in and out insurance experience
Nice and easy! Service was great!
Very quick and professional. Would gladly recommend.
Good price for car insurance
Ok price... Excellent people
( Raz ), Agent. and to management. You were amazing in your job. They cared about my individual person, and my inquiries.My experience was 5 + star. Every question was aswered, with an answer. I left very happy, and more then satisfied with the professional , curtious and respecful agents. And they saved me anually. Wow. Thank you to management, and representative agent,
( Raz. ) Your professionalism was worth more then gold. Thank you. And management and staff thank you.
Respectful and helpful fast friendly
Millie and Jarely where a bright ray of sunshine on a cloudy day. The two of them lifted my spirit. I always enjoy coming in to visit them for my payments and lively banter.
Sherri is awesome and full of helpful knowledge, thank you!!!
Supposed to be really cheap but I didn't really feel that cheap
Jarely Virgen....WOW!!!! Such an amazing girl. I have never felt more comfortable giving someone my money... ( lol) She not only sold me car insurance, but she boosted my confidence as well, when I went in to sign my insurance agreement, I just couldn't help to hug her. She made me feel like family over the phone and when I met her it only solidified it... Please give her a hefty raise and an even bigger kudos . Make sure her recognition is so big that she remembers it for months to come...💜💜💜💜💜💜💜💜💜💜💜💜💜
Thank you, Melissa Bell💜💜💜💜💜💜💜
They cancelled my policy because "not having proof of address", that I had emailed to both them and progressive. Then I got a call saying a medical bill isn't proof of address, but I also sent a utility bill in the same email. And they also call saying I gave them the wrong address and mail is being returned, but I have been receiving mail from them, gtfo! Unbelievable get it together!
Edit: they got me another policy but its $20 more a month.
They helped when no one else would
Nice people to work with
Harley and Brit have always been professional in all areas, they both are seasoned in knowledge of completing their tasks through multitasking their responsibilities at work. Thank you Can Do insurance for hiring Jarely and Brit they are irreplaceable.
Fast and bargain insurance
Good coverage and service
Love raz she is amazing
My clients home insurance was dropped a few months after we closed the loan. The company stated they didn't know the home was a manufactured home. They did. Bob Showers put a policy in place within a couple of days and was a hero for both my clients and myself.
Best in the business
Go somewhere else
Good prices
Awesome agents!
Very helpful
Quick quote
It was helpful
Fast and friendly
Friendly folks
Good
Cheap
Everything
Tonya was incredible the prices were great too