Reviews of Tubby Robot Ice Cream Factory. (Ice Cream Shop) in Philadelphia (Pennsylvania).

Tubby Robot Ice Cream Factory

270 Reviews

134 Comments

Ice cream shop

Ice cream shop

4369 Main St, Philadelphia, PA 19127, United States

Description

Information of Tubby Robot Ice Cream Factory, Ice cream shop in Philadelphia (Pennsylvania)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Tubby Robot Ice Cream Factory

Popular times

Thursday

Friday

Saturday

Reviews of Tubby Robot Ice Cream Factory

Molly Homesombath

I used to LOOOOVE coming to Tubby Robot. It used to feel like coming over to a friends place for a sweet treat. In the past, you were able to play games on the side of the store while waiting for your ice cream and the cashiers used to be so friendly and welcoming. Unfortunately came back today for the first time in awhile and I have to agree with the reviews. Customer service is at an all time low. We were told to “move” when waiting out of the sun on the side of the window and abruptly told “like. now.” when we thought we could at least wait until our waffle came out. We understand that the small alley is shared. But No one was coming down the walk way, and we would’ve moved if we saw people coming. The mans tone was unnecessary and just plain not nice. Don’t think I’ll be back in with the way they’re treating customers these days. Really a shame. We loved them so much we bought merch too. Ice cream flavors are always good tho. And the Belgian waffles (pictured) are BANGING. Hope they get better help soon.

Sushi Foodie Dad

Perfect delectable wonderful dessert. The waffle with two scoops and all the niceties on top hit the spot. Great staff, great product and definitely worth the stop. The ice cream flavor was on point and as perfect as expected. Thanks for putting out a quality product...

Nicolas Stowell

I love this shop. The store front is attention grabbing and the ice cream does not dissapoint. They have a variety of interesting flavors. If you have an allergy, be sure to let the scooper know! Great spot to grab an ice cream and watch the turtles down in the river. Check it out next time you are on Main street!

Cherry Du

I had a rather odd experience at Tubby Robot. They do not offer samples on their ice cream flavors, so I asked the cashier/server for her opinion on some of the flavors that caught my eye. She basically described them all as being too sweet and not very good. It just seemed like she didn’t actually like any of the ice cream they had, which was bizarre. In the end, I just got a scoop of vanilla to be safe. If you’re in the mood for ice cream, maybe go elsewhere.

Celestine Sin

I loved the Mexican Chocolate ice cream, the chocolate was rich and it had a nice kick to it from the spice. Great portions and you can add toppings for a small upcharge. There are also two stations where you can play Mario!

hansel tan

Love their ice cream and arcade! The arcade never grows old, albeit this is only my second time there. I past by Main street every weekend as I bike up and down the schuykill river trail all year long. Tubby Robot is a cool joint, but they need to make their presence known even more. I almost forgot that this place exists, among hundred others food joint along Main street. Maybe they need a bigger sign or something to make their presence known to drivers and pedestrian. Make no mistake though, once you go inside, their super creamy ice cream and cool arcade machine projected to a screen outside is definitely worth staying for. Today a friend of mine ordered “Strawberry” ice cream, and I heard him loud and clear that he ordered strawberry. Instead, he was served Strawberry Sorbet. Much to his annoyance, he let the employee know that he never ordered sorbet. Funny enough, the register guy insisted that he order sorbet instead of strawberry. With no sign of giving up, the ice cream make apologized to us and gave him strawberry instead. Cool place, but employee definitely need more training! Arguing over an order and insisted that customer was in the wrong? I’ve been working in the food industry food quite some time. Just take the order of customer, we didn’t want to cause any trouble, I would’ve taken the sorbet anyway if he kept on insisting.

Frederik T

Delicious ice cream in cute little shop. Flavors are great, ice cream hoagie is really unique. Ice cream in puff pastry! Ice cream with brownie is also amazing. Classic video games can be played on the neighboring wall. Great spot to stop by after dinner on Main Street. Space is tight and be aware of limited hours. (Open Wednesday until Saturday)

Eric P

We got some ice cream here after dinner. We got a scoop of the following- salted caramel, butter pecan, peanut butter swirl (?) and Mexican chocolate. It was all very tasty and the lady working was very friendly as we walked in at 9:59 (they close at 10). She had none of that “we are these people coming in at closing time” attitude that you feel at some places. Plus we are told by a worker at the restaurant next door that the place serves Philly style ice cream (no eggs). Apparently the owner cannot we eggs. We could not verify this fact. We would definitely return.

Wayne E

Mango Sorbet is ok, and Service was good but I didn’t get a spoon or napkin with my pint, not even a bag to put it in. All in all I’ll be back soon to try other flavors

Nat

I'm conflicted here. The reason Tubby Robot gets 4 stars is because their salted caramel flavor is absolutely insane, and their waffle cones are similarly unreal. Truly some of the best I've ever had, like 6/5 stars. Unfortunately, their service is rough. Exhibit A: we had been hyping up Tubby Robot to a friend of ours who was visiting from the west coast, and after dinner we got in line. We were in line 10 minutes before closing time and the line was pretty short. When it was about 5 minutes from closing time, the cashier was serving the party in front of us (3 people), and she asked them if they were with us (also a party of 3 people). They said no, and the cashier made those customers tell us that she was now shutting down and refused to serve us. I'm...I'm not joking. She made the other customers tell us we were not going to be served. Like, WHAT? At the very least, you could have the decency to tell us yourself, and, I don't know, give a fake apology or something? We were the only people left in line and if she hadn't decided to close early, we would have been served by closing time. It was crazy rude. I don't want them to close down but the smallest bit of customer service training would do wonders for this place.

Kate Martin

We went here for the first time this afternoon and it was absolutely FANTASTIC. Possibly the best ice cream I've ever had and easily the best waffle cone. I had the dark chocolate and my child had the peanut butter fudge swirl. The dark chocolate was perfect, and the peanut butter fudge swirl was lovely. My kiddo and I agree this is our new ice cream destination!

Louisa Guilbert

Lovely ice cream in so many amazing flavours, every one our group of 4 tried we really enjoyed! The staff were super helpful and friendly.

Thomas Moon Kang

Real banana ice cream!!! Nice service. The decor is also very charming. The arcade games are a nice touch.

Joy Dobbins

Ice cream is good if you can get a scoop! On more than one occasion friends and I stopped past tubby to get a scoop after dining , however there is always one girl working the register and floor alone who will shut the door no matter how many people are still in line. You can be in line for 10min but when the clock strikes 9:59p she will not serve anyone else. Shop is small so you must wait outside until your turn. They need a better system!

lily

service 5/5 taste 5/5 unusual flavors like matcha & lavender honey i got the lavender honey very creamy & much like soft service ice cream

Jenn Kuchta

Great little homemade ice cream shop ! Well thought out design, very cool. Ice cream was delicious.

Richard Grant

The ice cream here has amazing texture and great flavor. I haven't had a flavor I didn't like. The fillings in their ice creams are generous, with big flakes of fudge, chocolate, peanut butter etc. Their hot fudge is unlike any other I've had, as well as their dark chocolate. On top of all this you can play pre-2000 video games for free on a projected screen. It is one of my favorite places in Manayunk.

R L

Ambiance 5 stars flavors 5 stars product 5 stars prices 5 stars service 2 stars (bc our cashier/server was grumpy/snarky on my recent visit) I got Mexican chocolate with matcha/green tea together. Their flavors are fantastical and the ice cream is at the perfect melt point/ temp for Fall (but I also came once in late Summer and it was also at the perfect temp.) The young person that scooped our ice cream was unpleasant and seemed miserable but other staff I have met there were very pleasant. The prices are awesome for the quality especially if served in a cup and beat the shop near me in Narberth. So get on your bike & hit the Cynwyd trail and burn some extra cals. riding to Manayunk and back (so you can allow yourself 2 scoops haha.) ***wish they had biodegradable spoons and containers.***

Jessica Smith

Good flavors and good service. The Mexican chocolate ice cream (chocolate with cinnamon, spices, and cayenne) was very good as was the coffee ice cream. The cookies and cream had actual chunks of soft cookies in it and plenty of them. The green tea ice cream had a bit of a muddy flavor and when my husband ordered a different one because he didn't like it they gave him his money back.

Emily D

I love this ice cream. It is some of the best I've ever had. So far I've tried the Mexican chocolate (perfect amount of pepper without a lasting burn), both the vanilla and chocolate PB, and the chocolate coconut. Most people on these reviews say they don't like that they don't give samples, but I asked the owners and they said their reasoning is two-fold: one is that serving samples delays serving customers and crowds the shop and two is that sampling creates a lot of wasted spoons. I think those are fair reasons, even if others are suspect. I love supporting local businesses and these guys do a great job.

Nicole Ambrose

Love the ice cream! Especially the dark chocolate and the banana. We also really love the vintage games and the awesome mosaic. I just wish you guys were open after 9! So many times we are leaving dinner and can't enjoy delicious ice cream :)

Jill Book

I was strolling down Main Street when I found this little sliver of an ice cream shop. The wrap around corner counter that opens completely to the outside was what caught my eye. They have many traditional flavors and a couple more unique options. I tried the Lavender Honey and Mexican Chocolate. Both were delicious, but I'm definitely going back for the Lavender. You can also try an ice cream flight to sample more flavors. Also for fun, while sitting at the counter, you can play old school video games.

Lan Nguyen

My boyfriend and I stopped in after having lunch. The owner was extremely friendly, asking us about our day and giving us good information on the different restaurants in Manayunk. The video game was such a treat! I has the cookies and cream and it was a big serving and it was yummy- you know it's good when the cookie is soft but not soggy. I will definitely be back.

Chris

Still don’t understand your hours! You’re closed 3 days out of the week and close at 9p. Where do I go for my dessert after dinner? Awesome ice cream. Very rich and creamy and the flavors are real/natural. In other words, does not taste artificial. The banana is the best!! Especially when you we chunks of the banana.

Joanne Perryman

Kids liked the ice cream but it was expensive, and a very small space. We asked for a sample and were told in not a very friendly way that they don't offer samples. The people behind us asked the same thing. I get that they must get tired of people asking, but I don't think they're doing themselves any favors by not giving samples (when every other ice cream store does), and being snarky about it. On the plus side they did have a cool feature of one of the side walls opening up half way and 3 video game stations that projected onto the wall next door. A nice little unique thing (although to be honest my kids could just play video games at home and eat much cheaper ice cream, but I was trying to get them out for some fresh air!). I want this place to suceed (was sad that Whirled Peace closed, and now Starbucks too), but I think they need to work on more variety (they only had about 4 flavors), and more friendliness!

Casee Amores

We got the Chocolate Covered Strawberry ice cream, and it was great! My girlfriend tried to master Donkey Kong, to no avail. It's a great place to go in the summer, since there's basically an entire open wall on the side. I'll definitely go again!

Jeremy Stover (Wandering Tutor)

I had the vanilla and my fiance had a new of the fancier ice creams. Mine was obviously old and had crystalized a bit, but my fiance's was creamy and delicious. The place was cute enough and good enough to pull it to a 5 star. We will be going again!

Tori G.

Excellent flavors that were made fresh, and a comfortable and cute atmosphere. The Tubby Robot is great, their mascot is ADORABLE, and the fact that they have ice cream flights as an option is AWESOME when you want to try a bunch of flavors but don't know what to get. :)

Paul Pelullo

Cool atmosphere and theme for sure, however they are wrongfully assuming they can charge premium prices on what is average ice cream imo due to their location and absence of direct competition. I dare not even ask to try a flavor before buying (apparent vibe) and each topping is $0.75. If interested check this place out before you can't, I give them one summer if they dont wise up :/

Ellen Flanagan

Worth having to walk back up the hill if you can get your hands on some of that dairy free chocolate coconut ice cream!! We love that you can tell real-time what flavors they are serving on the website. Such a handy perk!

Philadelphia Room Escape

Fantastic non-dairy ice cream! Service is always wonderful, prompt and friendly. The space is quaint and it's nice to sit, relax and enjoy people driving by on Main Street while enjoying your frozen treats. Love this spot!

Jennifer Norton

You can see and taste that this spot was built on passion for ice cream. All of their ice cream flavors are made on premise. And if that's not enough to impress you, I suggest trying their homemade hot fudge and made-from-scratch Belgian waffles. Every flavor that I have had has become my new favorite. My current loves are Banana, Mexican Chocolate, Butter Pecan and Peanut Butter Fudge Swirl. I even have a few pints sitting in my freezer for a fix at home. The shop itself is quant and clean, complimented by a custom projection system for patrons to play videogames with wireless joysticks that, yes, are also custom built. All of which is complimentary. The service is fantastic. I've found myself a number of times shooting the breeze with the staff, no matter who is behind the counter, while indulging in this unqiue Philly gem.

Carol Norton

I just had the best Butter Pecan ice cream I've ever had. Packed with roasted pecans and delicious buttery ice cream. Every time I go there, I come out with a new favorite ! ❤

constance culpepper

Fantastic artisanal ice cream! Have some unusual flavors as well as the expected ones - which is nice, not overly fussy. As good as Franklin Fountain in CC Philly! Wish they had more flavors, were open more days and hours, and hoping they will try a vegan ice cream.

Michelle McAllister

Took my family here on a whim one night after dinner. The ice cream is so smooth and creamy and tastes wonderful. The video games are pretty cool too. Plan to visit again soon.

Morgan Knives

Had a sundae there after dinner - the Mexican Chocolate is pretty good. Staff were friendly and the decor is neat. Wish they had more seating though and I'd add another waste bin closer to the door.

M Decker

Place is even sweeter then the ice cream.

X D

The scoops on a waffle was just so good!!! You have to try it!!

Joel Melby

Yes the space is small and they don’t offer free samples, but the ice cream is delicious! Always worth a stop after dinner on Main St.

Keano Tsao

This place is great. It's my go to ice cream place and they have a huge variety. Their ice cream and toppings are great. The decor is nice and they have two ardcade adventure videogames that are pretty fun. The service is also fast and friendly.

Lawrence Lin

Unassuming storefront on the cramped Main St of Manayunk, but once inside, you are in an ice cream "factory" that looks like a toy store! The flavors are both staples (chocolate) and creative (sea salt caramel, heavy on the salt!). The scoops are HUGE! Bring your appetite because the store clerk told us "Its better to be served too much icecream than too little." There are also unique video games mounted in the store for you to play vintage arcade games! What a treat and a gem of Manayunk and Philly.

Casey Heilig

The ice cream is great! Try the waffle sundae, and the Mexican chocolate if you like spicy food. It's classic chocolate ice cream with cayenne pepper - so delicious.

Elizabeth Powell

AMAZING. Tubby robot is the best ice cream place ever. I have been going there for years and it has never let me down. 10/10 would recommend.

Elena C

Unique ice cream spot in the center of Manayunk! Housemade flavors, unique treat options! And while you're there, enjoy some vintage video gaming on their two projector screens!

Alison Ward

A must when visiting Manayunk! The ice cream is the freshest I have ever eaten and I am an ice cream connoisseur! Great staff and a truly special place!

Jaxx B

OMG .. I can't wait to come back to Tubby's... I be back in the Philly soon. I had the lavender honey ice cream and the peanut butter one. Was worried how they would taste in the same cup. So delightful. I hope they still have the lavender when I go back.

lisa bond holland

Cute place with delicious ice cream. It is disappointing that they don't allow you to sample the ice cream before purchasing. Try the Lavendar Honey and the Mexican Chocolate.

Libby Rens

Love this place! They are helpful and nice. Just wish the hours were later on Sundays! Every Sunday I want to go there, but they are closed after 5 so instead I sit at home alone with my three cats and eat vegetables.

Ava Calvano

An absolute gem. Incredible ice cream with unique flavors. The owners often man the register and seem like some really cool dudes.

M V

Excellent ice cream. Unique flavors. I really enjoyed Mexican Chocolate ice cream. Refreshing rich chocolate flavor with a nice spicy bite to it.

Q

Clock for da queen, however the illuminati was not confirmed, fun video games, also I just wish they would let me blend my apple juice, however nice icecream, great service, they let you see thnicecream but not sample it, also WHAT ARE YOU DOING IN MY SWAMP, bork bork bork

S Marina

Great ice cream and lovely staff!

Alizium Zebin

So good! My fave cookies and cream and the dark chocolate is AMAZING

Marcus Ng

A very cute place in Manayunk. Have a very nice selection of ice creams, and some unique selections. A fun and yummy place to go for any ice cream lover.

Maura Hanlon

Ice cream was delicious. Young woman at the counter was so rude I will never go back.

MK Dean

SO GOOD. delicious, egg-free ice cream. really wonderful, friendly owners. highly recommend.

Emily Hromada

Staff is very friendly and ice cream is very tasty. My favorite is the Mexican Chocolate which has a bit of spice to it.

Quincy Iheme

Had the Belgian waffle with cinnamon boast bunch. Pretty good. Small shop, good for getting and going.

Luke Banda

Good ice cream and awesome atmosphere, though the menu items are probably pricier than they should be.

Joe Merrill

Omg, peanut butter fudge swirl is outstanding, dark chocolate is another favorite, but don’t count out coffee!

Nate Dawson

Great hot fudge sundae for my birthday! You can tell the ice cream is fresh

Dan Powell

We always love going to tubby robot! Great selection and they're the only place I know who does am icecream flight when you're feeling indecisive!

Sheila Scanlon

This place is small if you want to enjoy your ice cream there. Ice cream is okay.

Victoria Jones

Great ice cream - barely ever open when we go to get some though. Always runs out of ice cream

Jovana USA

Yummy coffee and pecan taste. Very interesting Mexican chocolate. Definitely am experience

Donna Bradley

Service treated us so kindly. The place has a great atmosphere. Food is similar to a place in San Francisco I loved.

Roz Lavoie

Excellent Mexican chocolate ice cream!

Katie Thurlow

Love the vibe in this place! The video games are a nice touch. Also, the ice cream was delicious. :)

michael heller

I adore this place. The decor is awesome the ice cream combos are fantastic

Garrett Wilkins

Best in Manayunk! Definitely make sure you treat yourself to a scoop whenever on Main!

Darin Gilchrist

Great ice cream but kind of pricy and it took very long.

shoffing

Good ice cream and I like the video game projector idea. Hopefully they mix things up with that in the future, there's a ton of potential.

John Davidson

Absolutely amazing ice cream. They will have a repeat customer in myself and my wife.

Elie Andino

Great icecream , sweet arcade games..... Just get the dark chocolate ❤️

Zane Kaleem

Great ice cream and staff. Get the brownie with any flavor ice cream on it!

Shinika St. Cyr

They have a great dairy free ice cream option here!

Sarah Raab

Holy cow. Try the honey lavender. It's the best ice cream I've ever had.

Patrick Horton

Great ice cream, great service, fun theme! Clever use of a very tight spot.

Brittany Kelly

Salted Carmel ice cream like no other, I couldn't ask for more!

Neneh Bah

Great customers service. The ice cream was great

Kevin Norton

Incredible Ice Cream! Also, for those with egg allergies, their ice cream is egg free!

Tyler Houser

Great ice cream and plenty of options. You get what you pay for and then some more

Cristen Stump

Amazing ice cream served in classic sundaes with a twist.

Josephine Ali

Really good ice cream and was cool to see how they have the games

Albert J Asztalos

Fun place. Delicious ice cream. A little pricy.

Luke Tassiello

Good ice cream, great environment, friendly staff

ALI Zia

Bro, just get the dark chocolate icecream, you won't regret it.

Kevin McGrath

Had their peanut butter fudge and it was delicious. Will be back

Michael B

Great place! Icecrean was the bomb!! Definitely going back

Nora Boles

The ice cream I purchased to take home was fabulous!!! 😁😁🎉🎈 …

Rose Chiango

Pretty good! Ice cream is good, space is small though.

Cory Dissinger

Had the dark chocolate ice cream after a bad day. No longer a bad day.

Doug Augis

Good ice cream and enjoyed playing the old school games on the wall.

John Waxler

Great ice cream. Great people. Try the ice cream hoagie!

Ailsa Firstenberg

Love the people and the icecream is incredible!! Chris is the best!

Jonathan Christopher

Amazing ice cream and the coolest atmosphere!

Paulina Psychic

We was just in there and it was amazing! Great choices and a fun place 👍👌 …

xxrowdyx

Amazing homemade icecream and a great staff!!

Ryan Hodgson

The ice cream had great flavor.

Debra Brady (Coach)

Best ice cream and fun old school video games!

Joshua Brownlie

Great customer service and amazing ice cream.

Lily Phusommai

I love this place. But I wonder if it’s open year round?

B Dizzle

More hype then good ice cream

Camara Jordan

Clean, attractive business, friendly staff.

Caitlin Clark-Zigmond

Super delicious. Brought home lots for the fam

James Warner

The best ice cream on the planet.

Martin Hernandez

You can get an ice cream flight!

Jason Martinez

Cool video game themed ice cream parlor

Julio Cesar Mayo Chavez

Great spot for ice cream 👌 …

Angie Kim

Cool flavors, fair price!

Krista Schmidt

Good serving sizes and flavor

Pat Farrell

wonderful hand made ice cream.

Stephen Foxman

Butter Pecan - really great

Ben Blouin

Wish there were more spaces to sit

Paulo Burgos

Belgian waffle are the best

C.E. Gil

Best of Philly!

Chelsea Heifet

Good ice cream

Belinda Brusch

Delicious ice cream!

D S

They got dem games

Michael F. Veneziale

Yummy

Lorence Capobianco

Pretty good

Connor Allan

Great Ice Cream

Elaine Morgan

Soooo good

serge D'Haeyere

Delicious !

Deyni Mejia-Zaccaro

Timothy Deily

Mark Kline

Laura Wallace

Na Li

Mike D.

Emily French

Jeremy Nutt

R H

Breanne Mooney

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