Reviews of Shepherd ENG Heating Cooling & Refrigeration Inc. (HVAC Contractor) in Yonkers (New York).

Shepherd ENG Heating Cooling & Refrigeration Inc

60 Reviews

42 Comments

Shepherd ENG Heating Cooling & Refrigeration Inc

HVAC contractor

4230 Bruner Ave, The Bronx, NY 10466, United States

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Description

Information of Shepherd ENG Heating Cooling & Refrigeration Inc, HVAC contractor in Yonkers (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Shepherd ENG Heating Cooling & Refrigeration Inc

Sunday

8 am–7 pm

Monday

8 am–7 pm

Tuesday

8 am–7 pm

Wednesday

8 am–7 pm

Thursday

8 am–7 pm

Friday

8 am–7 pm

Saturday

8 am–7 pm

Reviews of Shepherd ENG Heating Cooling & Refrigeration Inc

Esh eyes

I have a home in the Bronx. I have never had any issues with my boiler before. Came home and the house was freezing, called to get my boiler repaired. A nice technician name Chris came by and in no time he fixed the boiler so I asked him to check my stove which haven’t been working correctly for over a year. The oven hasn’t worked in ages. To my surprised he fixed the stove and gave us warranty which I didn’t even expect. They were professional and courteous, got back to me in a timely manner and got the job done. I highly recommend.

dylenes mom

i needed a vent repair and i didn’t pay much attention to the work being done i much more enjoyed the company. I live alone with my 3 cats and a parakeet and i have no friends nor family. my doctor says i should go outside and be more active and meet new people but i just don’t have it in me to converse with strangers. last time i tried to say hello to someone at a bar i threw up on them due to anxiety. i didn’t have any drinks i was just very scared. a young man named Chris, a name I’ll never forget, came to fix my vents and we had the best conversation I’ve never been so flustered he just made my day. I’m not much into mechanics all i know is my ventilation is working and my heart is smiling. the world needs more kind business men! I’m very grateful for this young man for showing me i have the capability to be social and make people laugh! thank you to this company and their kind workers.

Heather Mikaya

I have worked with this company before and they are extremely reliable. My parents were the ones to recommend them to me on my first home visit for a boiler repair. This time around we called them up to repair our Vulcan Oven & Refrigerator. The oven wasn't hot and the fridge just wasn't cooling the refrigerator portion but the freezer was working. The techs arrived alil late but were very polite and friendly. I like the fact that they were wearing mask and gloves. Chris & Peter repair one unit each and faster than expected. Great service recommend using.

sanny Johnson

The company was very good. They are worth the price compared to other contractors. Installed a new central air conditioning unit and made minor changes to the piping as I requested. There was no additional charge for the changes. The installers were very nice and knowledgeable, they were employees not sub contractors to the company. I was extremely surprised that they cleaned up before completing the job. I didn't have to lift a finger which wah was a plus and they gave us warranty. I recommend using them for all air conditioning installation.

Omar Phillips

One of the best Heating Cooling and Refrigeration companies in the NYC area. Have used other companies for my refrigeration installation and repair, but none are as good as Shepherdehc

Carlton Berkley

The service was excellent and the technician did great work.

freddy fred

First I would like to thank the lady that pickup the phone. She was so understanding. My window air conditioner wasn't working. Peter came over with his partner. Im sorry I forgot your name. Peter is the best. He is a gentleman he knows his stuff. He was able to pinpoint and explain what was wrong in detail.

Shirley Hazim

Peter is the best! Kind and great energy. He came to my home because the hot water tank was not working. He diagnosed it, called the warranty company, got the part free of charge, installed the part, and just like that I had hot water again. I was just the happiest person, all hassle free. Thank you Peter. I was in the hospital when the tank stopped working. When I got the energy to deal with the problem, I called Peter. He came the same day, and gave me hope that this can be fixed. He did what he said and fixed my issue. I will definitely call them again and definitely highly recommend them.

Bradley West

Just want to say this guy came to my house and saved me thousands of dollars, my boiler went down literally the day before Christmas Eve, and I had a company come to fix the boiler. The company told me that they needed a part that wouldn’t be in until Friday. (After Christmas) So we waited until Friday with no heat or hot water and then when Friday came they told me that they still weren’t sure whether the boiler would work or not. Then they told me that I should just buy a new boiler, but get this... they quoted the new boiler at $10,500 american dollars! So my wife and I were not ready to do that right away and we ended up searching for other companies to give us quotes. My wife found this company online and instead of them just quoting us for a new boiler right away, he offered to fix it. They came to our house around 7pm and in about 15 minutes, he had our boiler on and running. The same boiler that the first company told us needed a part that wouldn’t t be in until the Friday after Christmas! I could not believe how we almost got swindled into buying that new boiler. I will never deal with another large company again and I would definitely recommend this company to do any HVAC work you might need.

Lia Lynch

This was original a 5 star review, but I had to update: Did a great job cleaning my ac unit, but did not resolve the problem of heavy leaking -- the young men noted that the unit was tilted incorrectly and fixed that, so now the overabundance of water that had been in my apartment is now hitting my terrace. Not a drip, not a small puddle, but enough water to cover half of a 15 x 6 terrace in the space of a few hours. When I called to tell them that I was getting puddles on my terrace and the original problem had not been fixed, I was told that this is normal, that now that my ac is clean "water was flowing", that it had always been happening, that those things happen when the humidity is heavy, and that I'd just not noticed huge puddles. Despite me telling them that it had never happened before, ever, not even when new, and I'd not be likely to miss that much water over the course of 8 years, I was still told over and over that it was normal. After way too much of this -- and I did get upset, as I really felt disrespected -- the guy indicated that my evaporator (?) was no longer working efficiently because of age. Now that makes sense -- it doesn't assume me either blind or stupid, and indicates a difference in performance from out-of-the box to big leaks! So the guy agreed they should come back and check it out, in case it is something else. Said they'd call and possibly pop by in two days. Nope. Got a voice mail message at 9:38pm. Very polite message, asking me to call back so they can "put me on the list." Would've thought I was on the list already? The job the young men did on my ac was stellar, it really was, and I can find no fault with the assumption that it would solve the problem. But when it did not actually solve the problem, follow through from the company was lacking.

Dolly Rose

Everyone was very polite and professional! I had quite a few things I needed to fix and they were very patient and understanding! If your looking for a convenient and quick assistance this is definitely the Company that you want to go with

Dashiem Martin

Called this company Shepherd ENG Heating Cooling & Refrigeration for my furnace for a repair, I have old people in my home and leaving them with no heat is very dangerous. So two very quiet but polite guys showed up with some heavy looking tool boxes and bags, I asked them if everything was ok. They told me about having a long day and made a few jokes about lower back pains and got rite to work. We haven’t had any heat in about a week and called 3 other companies before hand and no one seem to be able to fix my issue. I also had questions about my connecting AC unit that doesn’t seem to actually cool the home at all during the summer months. In about 2 hours they repaired the furnace and showed me that it worked. And showed me that I had a hole in my AC system and closed it up and added the fluid it uses I think its called refrigerant

Hakeem Omeally

Two of the best tech guy's I've had to deal with in a long time they're service was great in and out very respectful people. I have two very old units that have not been serviced in along time I called them up and they came same day. My units are running like new and they gave me a step by step instructions on how to clean my units

Nanny Schrodinger

Recently bought a new home called up these guys for my Air Conditioner unit. They said they don't repair window units but they came out anyway and i am glad to say i made the right decision, they fixed it, been cold ever since. gave them a 4 star because they didn't want to come out at first.

VICTOR GRAHAM

Very professional, polite and friendly. Detected the problem and fixed immediately.

B Brown

Must say Shepherd Engineering,heating, Cooling and referigeration has to be one of the best HVAC companies I've hired so far. They were very professional and most importantly punctual, they repaired my furnace, which restored the hot water and heat in my home.

Barbara Crane

We needed repair on a church air conditioning system. Shepherd Eng sent someone who took care of it within a few hours, after another major company in our area came the day before and said the problem was too complicated for them.

Green Envy

Great Company called them for a boiler repair, fortunately the guys came the same day. They were pretty cool guys talked to me the whole repair. 2 young looking guys but they were 30 I guess looks can fool anyone. Anyway thanks guys, Highly recommended

Paulette Muse

My heating was broken for days and fixed what multiple people came to fix in a matter a couple hours. Great service and would definitely recommend to anyone who needs hat or electric help.

Peter Pennyfeather

Came home and didn't have heat in my house went on Google and searched for furnace repair Bronx and looked and found these guys. Shepherd ENG heating cooling and refrigeration . Called them up and they showed up at the appointment I schedule . Thanks for repairing my heat.

King Justo

Hey I Would just like to say thanks.... you guys came short notice and did me a huge favor fixed my boiler that’s wasn’t giving me heat.Right before a company quoted me 15 thousand to replace the one that was broken.One of the guys joked that he’ll charge me 14 kiddingly but they where able to repair the boiler for my building and get me thru this winter.I was good to see young guys that know what there doing.