Reviews of Aire Serv of Newark DE. (HVAC Contractor) in Wilmington (Delaware).

Aire Serv of Newark DE

903 Reviews

393 Comments

HVAC contractor

Heating contractor

134B Sandy Dr, Newark, DE 19713, United States

Description

Information of Aire Serv of Newark DE, HVAC contractor in Wilmington (Delaware)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Aire Serv of Newark DE

Reviews of Aire Serv of Newark DE

Debbie Craig

I was totally satisfied with their service. The men were professional, polite, friendly. They were there to get my new air conditioner installed. There were a 2 week time frame at first. they brought 2 window units to use until they could install new unit. I was impressed how well they take care of their clients. They treat you like family. 👍 to Chris, Jim, Jessy and Tyler for an out standing job you all did. My home has never been this cool. Aire Serv is a spectacular company to do business with. Thank you all.

Stev Bok

The company we used for years was more expensive and also wanted an additional charge for gas, so we tried Aire Serv. We are so glad that we did. Not only are their prices better, the service we received was fantastic. Josh L. was on time, easy to talk to, and explained to us clearly what was needed and why. Josh was able to get the part needed immediately so our unit was back in service quickly. We highly recommend Josh and Aire Serv for quality work at good prices.

CLaudia De La Vega

Paul and Jeff replaced my 75 gallon water heater to perfection. Very well mannered and respectful gentlemen with awesome work ethic. I've also had my HVAC system replaced by Aire Serv late last year with no issues. I appreciate their awesome employees and customer service as these jobs can be rough. Thank you for the dependability and great pricing. Top notch service!

Ron DiGiacomo

From start to finish the experience was amazing. The technician (Matt) was extremely knowledgeable and communicated with me every step of the way. The office was efficient, friendly and professional. I was updated by phone, email and texts by various people and everyone was customer oriented. This sort of customer experience is extremely rare. Honesty, kindness, efficiency and technical prowess at a competitive price is extremely rare. It must come from the top. Kudos to Ben and Sarah Boyce for creating such a culture at Aire Serv. Ron DiGiacomo

Nicole Hepner

This is a great company that I have been using for years for heating, air conditioning and most recently to replace my hot water heater. Jesse and Gabe answered all my questions and went above and beyond to make this a great experience. I couldn't be more satisfied with the quality of their work and the company's sincere willingness to make sure everything works well.

Amber

After being screwed over by a mom and pop shop I decided to give Aire Serv a call. I'm glad I did, because they fixed the root cause of my issue and did not try to band-aid the issue like the company I first used. James V. was prompt, friendly, and very knowledgeable of what was the issue was with my furnace. Aire Serv earned themselves a loyal customer and I will continue to use them for any future HVAC needs. Thank you so much!

Fred Wurster

Could not be any happier with my selection of company's to perform maintenance and a complete overview of my HVAC system. I just moved into my home and hired a different company initially to service the system, after having a bunch of concerning issues occur I called Aire Serv to come out and Rich was great. If you are in need of top-notch, quality work I strongly urge you to select Aire Serv.

Anton Bahrynivskyi

Best customer service that I've dealt with in a long time. When I spoke with the call center, they impressed me with their understanding of the hvac industry. Justin recently installed a new electronic filter and performed a tune-up on our system. Juan and his team moved our water heater when we finished our basement.100% satisfied with the services provided by this company.

John Clough

Quality staff. We’ve used Aire Serv for a few years now, and have always had a positive experience. Tyleek Smith took the time during our latest maintenance visit to explain all that he saw while servicing our heating unit, supporting his recommendations with pictures and options. He didn’t rush through it, and as a result, I felt comfortable making informed decisions to protect my family and the heater.

Jim McBreen

This was my first experience with this company. Nathan was "top notch", friendly, courteous and professional. I hammered him with questions, of which he answered all and even helped me locate and adjust one if the supply baffles to our bedroom. He identified and addressed some components that were borderline to keep on eye on for potential replacement; therefore I signed up for their maintenance plan which covers heat pump & furnace. Looking forward to an honest and sincere relationship.

Chris Lines

When my heating stopped working on the weekend I called multiple companies for help. Aire Serv were the first to respond and sent a technician quickly. Gauge (the assigned technician) was very professional and helpful. The team ordered the part quickly and got me back up and running as fast as possible. Overall I would highly recommend Aire Serv to anyone else.

Murphy s Law

This company is just what an HVAC company should be; on time, through, great workmanship, patient and gets the job done the first time. This visit was for my regular maintenance yet my wireless thermostat was acting up. This technician took an hour to figure out my problem and made sure it was working properly before leaving. He was patient, called three techs to help understand an IT type issue with the app and system. I could not be more pleased. It’s refreshing since so many companies just want to get done and onto the next customer. Best decision was choosing them to replace my unit last year!!

David Hagerman

Aire Serv just completed my service contract maintenance for my heater. Ryan was the service technician and was very professional, friendly and customer focused. He arrived on time and was respectful of my home. Very thorough job and he made a couple suggestions for surge protection and a polarized media air filter and explained the benefits of each. Completely satisfied! Thank you Ryan!

Jacqueline Smith

I had the best experience ever. I was told by another company the issue with my furnace was I needed several parts totaling over 3 thousand . Jason from Air Serv took his time to locate the problem. As it turned out there was a bird lodged inside causing issue. No need for new parts or new system at this time. Jason was very knowledgeable and professional and saved me a lot of money. I recommend Airserv for repairs as they are honest and have fair prices.

Allen Trainor

I was happy with the service when my system was installed early 2019. Then this week the A/C stopped working. Joe Zavak came out and assessed the issue. The team at Aire Serv Newark then presented a repair option that was quick and fit the budget. This morning Joe and Rob (sorry didn’t catch the last name) quickly and professionally repaired the system and our house is cooling off as I type this. 5 Stars isn’t enough. Thanks to everyone at Aire Serv of Newark.

Kumar K.Tiger

The diagnostic was really well done and he came quickly. He was able to inspect my 18 year old furnace and identify that there were several problems. I appreciated that each step was explained clearly and he showed me what was going on. He also inspected the duct work of the house and found some issues that could be addressed. I'm eager to do more business to get all of my issues addressed.

Rachel Lapp

Our heat stopped on Christmas Eve and our house was 38 degrees. Another company cancelled service at the last minute due to high volume, so I called Aire Serv. They came within an hour of calling and I didn’t get put on hold, on the coldest Christmas Eve I can remember. The technician needed a tool he didn’t have, so the owner came personally to help him. They were both so kind and helpful, and we had heat back in less than an hour. I was so worried that Christmas would be ruined, but they literally saved our Christmas. I totally recommend Aire Serv for how responsive, professional, and kind they are.

Jeff Lukowski

Aire Serv installed a new gas furnace and AC at my home. Everything went incredibly smooth from estimate to installation. The installers were super nice and did a great job. Highly recommend!

Daniel Kennedy

Jake and Mike were very considerate and communicative as they cleaned out our ductwork. I was impressed with how careful they were to protect the floors in the home when moving from inside to outside. Additionally, they provided good detail about the process of what exactly they did and shared some before and after images. Highly recommend. Attention to detail you cannot always expect.

Earl Burnham

Outstanding service my wife looked up the company and was not only able to get an appointment same day it was moved up 3 hours earlier than scheduled. We had a leaking ac coil and James Vendetti was great in diagnosing the problem and communication with us on next steps on one of the hottest times in the area. He returned days later with a part and installed everything in less time than anticipated he was very courteous and professional and patience in explaining everything to us. We are very pleased and look forward to him checking our system twice a year with much confidence in his ability to do the job Thank you Airserv

Ebony Scott

Jacob and his partner (didn't catch his name 😕) were on time, knowledgeable and overall excellent! I learned so much in the short amount of time of them being there about my dryer vent (mine was clogged causing hot air not to blow out). Very polite, respectful of my property, and able to answer my questions. I highly recommend them and will certainly rely on them in the future should a need arise.

Deanne Snodgrass

Super promt, professional, excellent!! Our whole house humidifier wasn't working, Josh showed up, fixed the unit and explained the problem to us. Very reasonable price and didn't try to push us into unnecessary services, thank goodness!! Highly recommended

Katie Spruance

Aire Serv was responsive to my online request, called at the scheduled time to discuss my issue, and then scheduled an appointment for the next day. Prior to the appointment, I received an email with confirmation and a photo of the technician, as well as updates on arrival time. Bryson, the technician, was professional and knowledgeable. He was able to resolve my issue and was a pleasure to work with. I would definitely use this company again.

Hunter Christina

I called in having issues with my heater and Katie got me all set up. She was so helpful and made it so easy and convenient for me! If you use this company ask for Katie! She was the best!!

KJ Thomas

We recently purchased our home and we had both an immediate heating issue and also needed an overview of our thermostat and heating system. Jason C., the repair tech, handled both in a timely and professional manner. He represented Aire Serv so very well, we've scheduled a meeting next month to dicusss better hvac solutions for our home. Well done Jason, and thank you!

Edward Walker

After 13 months we had a compressor failure, replacement unit failed on start up, Juan Diaz and his crew stayed at it over four days to find the fault. They ended up replacing the unit, we are back in the cool again. From my prospective this is an outstanding professional company with highly motivate staff. I recommend them.

Vivian Clayton

Technicians were very polite and professional, explained and asked permission regarding accessing certain areas. Very conscious and clean up any debris prior to leaving. I was very pleased and will most definitely refer your company to my neighbors, family and friends.

John Mouser

I have used Aire Serv for my business and personally. They installed a brand new unit for us at my business and do maintenance on at an apartment complex for me. The service is unmatched. They are all around professionals. Can't recommend them enough 10/10

Maureen Kimmitt

Tyreek Smith was our technician and he did a great job. He was very knowledgeable and helpful with any questions we had, and was very kind and pleasant to chat with. He is a fine addition to the Aire Serve team.

Elise Gentieu

The service provided by Air Serv and the entire team was beyond exceptional! Jen, Jessica, Will, Terrik Smith, David Crosson I can't thank you enough, this has been the BEST experience ever, my furnace went out and in less than a week a new one was installed, just WOW!! You guys are absolutely wonderful! Merry Christmas to the entire team. 🎄

chris hance

Excellent experience with Jason. He was prompt, professional and took his time to explain everything I asked. Work was done the day after the parts arrived. Price was over a thousand less than large local competitor for OEM parts.

Dottie Walker

The technician was very professional & courteous. He was prompt and completed the job with good workmanship manner. I would recommend Aire Serv to all of my friends, colleagues & family.

Adrienne Kilby

Exceptional Job from start to finish! Rob S. and James V. installed a new Bosch system at our residence. I typically do a lot of research before committing to big purchases. Beforehand it was throughly explained to me about what type of unit we should have installed. I did a few searches and inquiries on the unit and I knew this was the right direction- that was the extent of my research. Superior quality, professional, and honest! Thanks Aire Serv of Newark

Donna Ladley

I recently had the pleasure of having my furnace serviced by Jason Carpenter. He was more than patient with me in explaining how to replace filters on the ionized system purchased last year. Definitely an asset to this company!

Jordan Newell

Jason was prompt and responsive to his client, until 2am when there was no heat in the house. Thank you for your work and coming on short notice. Have dealt with AirServe on many occasions and they are top notch.

Felicia

I called Aire Serv of Newark because I am having trouble with my heater . I spoke to someone on the phone I believe her name is Shanae . She was awesome ! She was very knowledgeable and professional ; about all that I asked her . She assisted with helping me make an appointment. She made me feel comfortable with our conversation . I look forward to this company coming out to fix the issue. Thank you so much Shanae for everything !!

Grace Chase

I initially wanted the air duct service but after the crew got here and reviewed my situation and after discussing it with me ,we came to the conclusion that,I didn't need the service that I assumed I needed and also realizing the fact that I never changed my filter was a big factor. 🙂However, the young men talked to me about other avenues that were available to me that will save me time and money if anything needed to be check or repaired in the future. I was sold a maintenance plan that will better suit my issues and keep me from having to worry about my heating and cooling ever again because Aire Serv will come to my rescue. The young men were knowledgeable and very professional and polite. They helped one another when one had questions and worked well as a cohesive team and the fact they both were Aquairus like myself ,we were all in a good space and good vibes that produced a good outcome and I couldn't be much happier then I am today. It's good to see young people working hard and willing to learn and listen and liking what they do. Those two men are going to do some great things in life and I commented them for all of they're hard work here and now and that to come. OH YES GUYS I AM 63 YRS OLD 😃😃They didnt believe me 😄😄😄God Bless them both and God bless Aire Serv for the service they supply the community. #RETIRED ARMY 28 #ARMY STRONG #SOLDIER FOR LIFE

Todd Foster (Toodles)

This is a review to thank Aire Serv of Elkton for coming out and fixing my heating issue. Yesterday morning at approximately 0200, my thermostat stopped receiving main power, so my house was not receiving any heat. I proceeded to call Sobieski , who I have a warranty through after buying the house with Ryan Homes. I asked for help as soon as possible and they said they would give me a call tomorrow morning (this morning) to schedule a tech visit. This morning I received the call a little after 0700 and was told that they would not be able to send anyone out until tomorrow morning Dec 24th, even said their emergency services were booked till tomorrow morning, after I told them that I had been out of heat for more than +24 hrs and tonight we are getting a flash freeze dropping temperatures down to 10 degrees, all they could do is say Sorry, couldn't help till the following day. So after asking for community help, I reached out to one of the recommendations, Aire Serv. They said they would be able to get someone out within the next hour, or two. Twenty minutes later they were at my door and hopped right on it, they were able to find and fix the issue within an hour and charged me only 89 dollars. The man was friendly, respectful, and very explanatory of everything. I am satisfied and pleased that I will be doing my business with them from now on.

mark roe

We needed the 30 year old HVAC unit in our new condo replaced and called AirServ, after some quick consultation we where set up with Joey and Justin as our installers. Despite some of the awkward architecture of our condo, they got the whole job done in a day and left everything looking immaculate. Our new system works great, and the 10 year warranty from AirServ that came with it puts my mind at ease.

Erik Foulk

We have a 20+ year old HVAC and the igniter broke early this morning. Called Air Serv at approximately 1am and spoke with Sara. To my surprise and great relief she was able to schedule an appointment today, Christmas Day!!! James Vendetti was our tech. He showed up several hours early after we received a call asking if that was ok. Major points for that!!! He was able to diagnose the issue, get to the shop and get our heat working again within an hour!!! He was excellent! We are extremely grateful for the quick, professional response!!! THANK YOU!!!

Curtis L

Terrik S. and David C. installed my new furnace and did a great job. I'm very happy with the service and quality from this company, they gave me a no hassle estimate and it was much lower than every other company around.

Carroll McFarlane

Justin and Jeff did a great job on the installation of my new furnace system. Don't hesitate to give them your business you will be quite pleased.

Barbara L Bricks

I was impressed with the professionalism, courtesy, and response to my problem. The serviceman spent a couple of hours outside on a brutally cold and windy day to fix my heat pump. The assistance from the office was equally professional and helpful.

JAMES DINKUHN

The install went perfectly. The service a few months later went great. Everyone was helpful and the furnace works better than expected. The home heats up quickly and it is very quiet.

Sebastian Derry

As a new homeowner, after searching around and reading reviews decided to go with AireServ to service/inspect the furnace and A/C system. They were absolutely the right choice; couldn't have been more professional from start to finish. Our technician Matt Mills was top-notch, friendly and patient. He was more than willing to talk about and explain what needed to be done, and answered every question we had. Will continue to use AireServ in the future.

Gabriela Zavala

I just wanted to give recognition to aire serv. They were fantastic with installing my new system. Thank you to Adrian gomez for referring me to the company. For Jim Hess who made me feel at ease with the big commitment for my home. Thanks to Chris and Bill who were so professional and polite while doing my installation. without hesitation they would answered any questions that I had, they definitely went above and beyond. I am so excited with my new system. Thank you aire serv!!

William Bowman

Having to replace a furnace was something I wanted to avoid, however my unit was 20+ years old and in terrible condition. Aire Serv made a bad situation better by their professionalism and patience, taking time to explain everything to me as well as supplying pictures of the external and internal parts of my dilapidated system. One of their mechanics even spotted a tiny leak in my roof. Had the leak gone unnoticed it could have become much more expensive to correct. Aire Serv was flexible so I was able to get the system installed exactly when needed. I have never seen such customer oriented mechanics, and their designer was knowledgeable and helpful as well. The mechanics were neat, organized and a pleasure to work with. I will certainly use Aire Serv's services in the future, if the need arises.

Marilyn Del Duca

Very pleased with the professionalism of the installers and management's handling of a small issue that arose. Aire Serv will make sure you are 100% satisfied. Highly recommend them.

Otho Davis

Technician Tyleek was very professional throughout the process. He offered additional services to help protect our unit and communicated what he he would be doing today. Highly recommend Aire Serve for your future services and installations.

Richard Mort

I contacted aire serv to clean my home air ducts. They’re price was very competitive and service was great. Bryson and Cai came by and knocked it out in no time . They were very clean, friendly and courteous. I would hire aire serv again because of those guys.

dee Williams

The tech, Mitch W., was prompt and arrived within the specified time. He accessed the problem and informed me of such, including giving me a quote of the total cost to replace the part and fix the problem before beginning the job. The work was completed within the estimated arrival time! 😁 I will use this company again, as well as refer to others who need the services of an exceptional HVAC Company.

Hannah Hilt

We called a close friend of ours David Crosson, and he was able to diagnose what was wrong with our heater over the phone before anyone would be able to get out to us before the holiday weekend. Very professional and knowledgeable about the heating system!

denise Corrado

WOW!!! What an AMAZING company. They were here within 90 minutes finished the job and cleaned up! From Katie, Matt, James and especially Heather what a wonderful place to deal with! Professional, and so customer Service oriented especially in todays world. After not having heat for a month what a pleasure it was to work with this company! You will NOT be disappointed!!!!! 5 stars PLUS thank you!!!!!

Noah Lux

Jessica was absolute dream to work with! She was super professional and really helped me with the whole process. I highly recommend AireServ of Newark for anything you need HVAC related, they are the best!

Paulita Gomez Rosas

I found them on social media and I contacted them they replied very quickly. They sent out a sales representative out on Monday and had my units installed and working by Thursday. The workers that did the installation were very friendly and professional walked me through every step that they did. They made sure to lay out tarps for the mess and they left everything very clean after they finished, they are amazing already recommended them to my friends and neighbors!!!

Kathryn Fink

My technician Jason did a thorough job of my annual furnace maintenance, I have had him previously to do this. He was professional, and explained my options and what needed to be done in a clear manner that I could understand.

Kidd Breeden

Rich is very knowledgeable and explained the process. He was very clean and meticulous. The communications from the entire staff was impeccable. Highly recommend Aire Serv!

Virgil Ghic

They did a great job installing a new AC unite, dual done, humidifier and they even cleaned the entire duct system. Overall they had the best pricing

Eric Sanders

I would recommend AIRESERV to everyone for their HVAC System setup, repair, and maintenance. Their technicians are extremely knowledgeable and professional. Ryan Cottingham professional and customer service should be the standard of how all HVAC Technicians should provide! I'm very grateful!

Bill Barrow

Removal of existing oil fired heater, tank and A/C with installation of natural gas system went extremely smooth. Very professionally completed in 2 days.

patrick henson

Once again highly satisfied with Airserv. Mr. Nick Bradley thoroughly checked out our furnace and heat pump. He found a pressure issue originating from our propane tank and advised us to get that looked at! Very thankful for that and the level of Service with this company! Courteous and very informative tech!

Kathryn Alt

Tyleek was incredible. He kept us informed throughout the entire inspection and took extra time to visually walk through potential concerns explaining why each one could become an issue. He found a small problem and was able to correct before it became a major expense. Thank you so much, Tyleek. We greatly appreciate your assistance!

Robin Chatterjee

I generally don't do reviews.This I have to and MUST do.. I want the world to know that there is an hvac company thats great to work with. Again ,ALL human resources I interacted with were professional,kind and a pleasant to work with. Nick was outstanding. I don't lie, do give Aireserv of newark ,de a try. You will be happy.!! Thank you to the whole Aireserve team.. if ever I win a million $'s , lunch on me for all of you !! Keep the flag flying high and spread the experience I had, to others as well!!

John K

The service technician, Gauge, was very HVAC knowledgeable and professional. He performed a thorough preventative maintenance service on our heating system. I would ask for him by name for my next service.

Steve Mattucci

Excellent service at a fair price. The technician was very knowledgeable, had excellent communication skills, and treated you like you were family and not just a number. I highly recommend airserve company to everyone.

Starr Hayman

Rich and Sarah was so nice . So professional. They treated me like family . I’ll be recommending this business to all of my friends and family. They genuinely care about you.

Pam Gilmore

Tyleek did a fantastic job. He is very professional & a pleasure to do business with. He is very knowledgeable and offers sound advice to keep my system running at top performance.

janet wiseman

2017 I payed almost 30k for a new HVAC system and still not getting air conditioning to two of my four bedrooms, and paying an average of $500 a month on my gas /electric bill. I was understandably frustrated! in 2021 I contacted AireServe and they balanced my system which lowered my bills 50%! Then they redid the ductwork in a more direct fashion, and now it’s cool everywhere in my house! After the owners son Will Boyce explained and reassured me that they have a guarantee satisfaction and worked with me on the calculations and the design, I was convinced to go ahead with the rework of the ductwork. Will showed up in the AM, on time, with his younger brother Mike and experienced coworker Paul! They spent the entire day in my attic, rerouting the system just as Will and I discussed. Change of season has always been an issue with this "new" system, now 5 years old. Every summer/winter it stops working. This season is no different... last winter, snow on the outside unit caused it to seize up... another call to AirServe. I am not on a contract with them to service my system every 6 months. Today, October 2022, once again my system was not starting. I phoned AirServe and they came out to troubleshoot. Apparently theres a leak in my system which is what's been causing issues since 2017... Nick came out and put leak sealer in my system and was nothing but kind and respectful. I followed him around to watch what he did and he explained everything as he went along. Very good customer service here! Hopefully this will fix the issue at every change of season? Everyone in this company is polite, kind, honest and respectful! What a company!!!!! I highly recommend them to all my friends and neighbors! They cleaned up completely after themselves every visit. I would trust them in my home with no reservations! This is one awesome trustworthy company! I compare them to Chick Filet but in HVAC repairs/ service! Thank you and may God Bless you all and the company!!!!

Jave Carse

Ryan and Nick came out to service us. Nick was a great teacher. Ryan knew his stuff and worked efficiently. Both men were amazing to get us heat!! Thank you so much.

Lindsey Cooke

Tyleek was efficient and friendly. Came in and took care of the furnace - which was installed by Airserv last winter. System has been running perfectly and continues to run great! Always a pleasure

Linda Stanton

Matt And Nick both work on my heat pump and did an excellent job. I highly recommend them to anyone. Both were very professional and extremely courteous. I gave them both an A+

Roland Lyle Griffith Jr.

Tyleek was at my house on time for a maintenance call, when in actuality it turned out to be a service call. I had been without heat for a couple days. Tyleek was thorough in finding out what was causing the problem. He located the short in the outside system and corrected it. My heating system is up and running again. A big thankyou to AIRESERV for sending out Tyleek to help!

Laura Petkovic

Tyleek, was friendly & professional. He was patient and explained work that needed to be done. He also offered choices and set up an appointment for me to have a representative come to my house for further decision making.

Barbara Davis

Recently moved to this area. First time I’ve used their service. Was very pleased. Got appointment for service easily & quickly; techs were on time; very courteous & explained recommendations to me

Zachary Amalfitano

I signed up for the membership to have my HVAC system regularly checked. Everyone is very professional, quick, and knowledgeable. Highly recommend!

Victor Taillon

After speaking with Jenny scheduling Saturday work for the afternoon for water heater replacement, the guys showed up promptly, did a excellent job, and were done in 2 hours.

Camilla Berry

Our heat went belly up in our Middletown, DE home and we needed urgent heating diagnostic service on 1/8/23. Aire Service came out within 2-3 hours of our call. 👍Tyleek the service engineer was very kind, nice, professional, knowledgeable, considerate, accountable, respectful and even had a good sense of humor. 👍 He showed us the problem and demonstrated the issue. A part needed to be ordered and it became available within 24 hours. Tyleek returned to install the new part, left the old part with us and even stayed a while to ensure we were getting heat again and that our thermostat reading was going up which it did. Thank you Aire Service, and especially Tyleek for being available and doing a great job and for providing great customer service. And yes, we took advantage of the membership to curtail any future mishaps with our HVAC. 🙂

Vicente Di Santi

I contacted Aire Serv of Newark for a furnace tune up and other estimate for installation of a vent free heater in the basement. They always maintain contact with me and the technician was on time.A very good honest company to do business with.Thank you very much.

Brian Hilderbrand

I called because my heater stopped working, the technician was there about 15min. after I got off the phone and had my heater running about 30min. later, and the price was very reasonable!

John Anglin

Tyleek was professional and extremely helpful! He informed me throughout while he was working on my furnace, great service and so thankful for his help!

Richard Wilcox

Bryson and Cai were awesome! They came today to clean my ducts and add a UV cleaner and I couldn't be happier, highly recommend!

Donna H

Tyleek was prompt, professional, personable and able to explain exactly what he was going to do…to service our heating system. We were very pleased with the results. Thank you!

Maribel Santana

Our tech was Jason Carpenter and he was awesome! Super knowledgeable and professional. Explained everything he did and made sure the problem was fixed!

larry Joy

From sales presentation to follow up, to keeping their word, they provided exactly what was promised. We had an immediate need for a new water heater which was installed as promised next day after sales presentation, HVAC system installed to my great satisfaction following Thursday by 2 exceptional techs,Tarig and David, who were very professional and fully prepared for the job at hand, the install involved some custom duct work and was handled expertly by Tarig, who has a very strong attention to donig a job right, the A/C unit was installed by David, who worked in a light rain, and did all the prep and testing necessary in a new A/C install, they both worked together as a team and left the job site clean, kudos to Juan and Mr Hess for their involvement in getting the job scheduled and a truly fine install

Luigi R

I took a chance with Aire Serv cause Rheem had NO service Tech in my area and got there name from Rheem contractors list. Gauge the service Tech from Aire Serv was great went over everything with me told me the problem and I was up and running... I would use Aire Serv again.

nina h

Bryson was very pleasant and got the job done quickly, and he went the extra mile with my service. I appreciate this young man did a great job.

Lindsey Cook

Jessica was great when calling in for a quote for A/c system very professional and had me set up in minutes.

sidney wing

Cai Hepner, our service technician, was very professional and thorough. Answered all of our concerns and aided us in making arrangements for a needed system repair. Very pleased with this service.

Lawrence Lynch

Aire Serve of Newark did an excellent job at my house cleaning my duct work. Ask for Jessica McConomy to set up your service. I highly Recommend!

Maurice McDonald

The Two Techs were very Professional and Knowledgeable about my system and I liked when they cleaned up when they were done. Thumbs Up!

Steve Y

Company was very attentive and responsive. Although unsuccessful, Heather from the main office even tried working with my home warranty company on my behalf for coverage assistance. Salesman Dave was very friendly and extremely thorough in explanation of Heat/AC replacement options. He was available each time I called and answered all my questions with details that the "common" man can understand. The technicians were excellent; very professional, knowledgeable, efficient and friendly. And they left my house as clean as it was when they started. They also explained everything I needed to know and left me with the impression that they are just a call away if I had further questions or concerns. Regarding price; I had 4 estimates, and Aire Serv offered, by-far, the best price and the best, most comprehensive warranty and service plan. They even worked with me to get some rebates right up front (i.e., I didn't have to wait weeks to get the rebate). Overall, all things considered, working with Aire Serv was a pleasure and I would definitely and strongly recommend them.

Kristen Lynn

Our air conditioning unit stopped working on a 90 degree Sunday. They quickly came out to the house, diagnosed and repaired the issue for a very reasonable price. The phone scheduler and the repair man were both very nice and professional. Would recommend them to anyone.

Theo Dixon

Jeff and Paul did a great job educating me and keeping me entertained during the process. The price was reasonable and the service was very professional.

Rob W

Very pleasant and understood my concerns with ac unit. No hassle no pushy sales pitch and good advice. If I didn’t have a home warranty plan that covered heat I would have took the package he offered. Really recommend them paid just for ac tune up. Thanks again!

Pierce Mathena

I was very happy with the quick, professional service that we received. On Friday, we called for service and had a technician out within hours. He gave as an estimate and said we would probably need a replacement Air Conditioning unit. He said someone could be out Sunday to look at our system and give us an evaluation and see what our needs were. The rep came out Sunday, gave us an estimate that matched what the tech from Friday said (a wonderful bit of consistency) and then had the team out today, Monday (a holiday) to replace it. They were prompt, professional, and finished the job in under 4 hours without any major inconvenience to us. They explained all of the work they had done, showed us how to maintain it, and cleaned up perfectly after themselves. Despite being a holiday, there was no additional charge for the work. I'd like to also highlight the employees we worked with. Matt was the initial tech to come out and look and was very honest and clear in our assessment of our needs to help us start the process. Bryan was the representative to come evaluate our system and was extremely helpful in helping us understand what system would be best for us. I also appreciated that even though he was making a sale, he stuck within the range that had previously been discussed and I never felt he was being pushy and trying to upsell us. The install team of Aaron, Tyreek, and Juan were prompt, unobtrusive, expedient and very polite. (I apologize if I misspelled anyone's name) They worked with my requests to use only a specific door, despite the additional hassle it may have caused them with absolutely no complaints. They were perfectly on time, introduced themselves very politely and professionally, and gave us an excellent overview of our system once they had installed it. I have literally no complaints about any part of this process.

Maureen McFarlane

Our experience far exceeded our expectations. From our first visit with Dave to the final install everything was handled professionally and the quality of work was exceptional. The system was installed on a day that was 93 with high humidity and the crew worked non- stop to get us up and running. Juan Diaz and his team exhibited a standard of work ethic and knowledge that you dont see everyday. I would highly recommend Aire - Serv - everyone we worked with were very knowledgeable and service oriented.

Rahman Mohamad

Sunday, 8/7/2022, Rich came out to fix our air conditioning problem. He arrived earlier than expected, checked our system and proceeded to give us a detailed explanation of what was wrong. He fixed the problem, and walked us through a maintenance plan. We are extremely pleased with the prompt service, Rich's professionalism and his friendly demeanor. This was our best service experience in our 30 years as homeowners. Thank you Rich and Aire Serv.

D C

I was at work, but the technician called me prior to his arrival to let me know he was in route. Once he arrived with another associate, my wife met them at the door. They did a good job on the duct cleaning and the tune up on the HVAC unit. They recommended purchasing a new unit soon because this unit is on its' final days! I agree, it really makes some unusual sounds , especially in the winter months. $7K to $8K is a rough estimate to get a new HVAC unit. I am hoping to have this done before the end of the year. I give these guys a good rating! *****

Mary Sidebotham

Tyleek was very professional, and took the time to explain everything about the service of my hearing system in detail. Very positive experience!

Joe Pacheco

I would highly recommend AireServ. Our AC went out and not only did they get right on getting the needed parts (which we all know is difficult recently), but they brought us window units to use in the meantime. Great customer service! Our tech, Joe Z. was wonderful as well. He was very professional and knowledgeable. Thanks for getting us up and running.

Lynda Read

These guys were very nice and professional! I HIGHLY reccomend Bryson and Cai...they're a great team!👍 …

Mike Kane

Jason Carpenter, one of the technicians came out to our house, very short notice at the end of a work day, to assist in getting my AC unit turned back on. He was very professional, knowledgeable and friendly. I would recommend this company and this technician, in particular, to anyone in the future! Thank you Jason and Aire Serv!

Mary Righos

Joe Zayak went above and beyond to explain everything to me! He was actually early, which was great! Friendly, professional and didn’t laugh at me when I told him I could not remember the last time I had service! I highly recommend Joe for all of your HVAC needs!

tonya Cole

The technician was knowledgeable, patient and answered all my questions. Recommended scheduled maintenance, which is needed. I am very happy with the service thus far.

Paula White

The tech Josh was extremely nice. He wanted to take pictures and open up an account which I did not want done. I just wanted the ac to be looked at and dx the problem, which he did in 5minutes. It was the capasitor for a Puron carrier AC unit. He informed me the set price was $515. I asked for the breakdown of the price labor verses price of the capasitor. He was unable to do this, I researched the price it was $25 for the piece so I am assuming the labor cost and the service call was $490. This is really outragious for a maybe 30 minute visit and repair.

Linda S

Aire Serve is awesome! Our air conditioner broke in 90+ degree weather. They sent someone out the same day. Matt was great! He was able to fix the air conditioner the same day.

jeff shipley

Rich provided excellent service and recommendations in my decision for converting from oil to gas. I highly recommend this company to any of my friends and family.

emmie louhoo

Techs cleaned my dryer vent on roof. Very quick process! Pleased!! Would call again for other services.

Y

I called Aire Serv for a quote of replacing my leaking hot water heater, not only they gave me a better price, but also with a better warranty on the heater. Terrik and David came to my house 5 minutes before the appointment time, and started working right away. In less than 2 hours, I got a new water heater, and a clean floor.

Janet Belles

Rich was very professional and knowledgeable. I was faced with a very expensive repair but Rich was able to work hard and figure out an alternative. I would highly recommend AirServ!

Heather Williams

I received a quote from Heather for replacing my HVAC system. She was professional and answered all my questions. Quote was given in a timely matter.

Geraldine Powell

Thank You Again. We are pleased with the fall maintenance checkup. Our technician Chris was professional and kind. See you in the Spring. 10/17/22

Angela Clark

Tyleek, was technician and absolutely would recommend him. He was very thorough and explained everything. I would like to have him as my regular tech

mohamed bah

My heat was blowing cold air and I reached out to Aire serv , all I can say is great work, the whole process was easy from calling in to the office the ladies were really nice and were able to send a technician out same day , my tech was Chris Sharpe, Chris came in the first day a diagnosed the issue and order the parts needed , he was able to pick up the part and return the next day and install and resolve my issue , I want to give 5 start give for the quick professional work done by the team and Chris , I also purchased the yearly plan to get my ac and heat checked , good job aire serv

Karen Linton

installed u.v. system on main h.v.a.c. technician was polite knowledgeable. this was his second visit. i requested him. very happy with his service. i want him for now on thank you.

David Strawbridge

Bryson and Cai were excellent! Very knowledgeable, very professional and friendly! This is a great team and I’d hire these guys and this service again!

Adam

Justin S and his partner did an excellent job on installing my heat pump/ ac unit.

Dave M

Absolutely the best company I have used. I had a hot water heater replaced. Jeff, Rob and Heather were an absolute pleasure to work with. AireServ will be my go to company from now on. They have gone above and beyond to help me out. Thankyou guys!!

Will Palmer (Will)

I highly recommend this outfit. From working with Jim Meyers to find the right solution for me, to the install with Justin and Joey everything has been a great experience.

Linda Eklund

Tyleek was fantastic and took the time to show me how to keep the system working. I look forward to seeing him for my next service.

Traci B

Tyleek was super! He went above and beyond to make sure not only was everything top notch but that we totally understood what was done. Highly recommend!

Daniel Reginald

I would highly recommend AIRE Serv to everyone. Very professional job from service manager Ben to service technicians. Great job. Thank you.

Gary Robinson

Tyleek Technician was very profession and knowledgeable regarding Heating system . And I would recommend Aireserv to other friends and family members .

Alyce Duffy

Air Serv initially installed my HVAC system in April 2022. The installation went well but subsequently I had some problems with the HVAC performance resulting in condensation leakage. It appears that the problem was related to the design of the unit. Air Serv's follow-up was exceptional. Troubleshooting resulted in a modification to the filter frame. All the technicians as well as the business owner were true professionals.

Linda Lang

Mitch was great...explained everything...very professional and friendly...tolerant of all the barking dogs...recommended things I should to protect my homes systems...

Susan Cann

Aire Serv installed my heating and AC system a year ago after a faulty repair service by Sears Cinch Home Warranty. That was a nightmare, but all is well with my new system and the free service checks by Aire Serv. They are top notch with top notch technicians. Excellent customer service!

Tiffany Rucker

I had service tech, Nick, come out and he was by far the best tech I have ever had. He explained to me what he was doing and where I needed to consider fixing without being overly wordy and boring but Making sure I understood what was needed and why. He was extremely polite and friendly- he even loved my dogs and told me I could let them out (they were behind the door barking) I wish all technicians were this friendly and took the time to engage with customers and give the right thoroughness of explanation. AirServ is incredibly lucky to have him on staff. Even Heather who called to schedule my early bird special and saved me money by scheduling ahead of the busy season - she is extremely polite and helpful with scheduling. Unfortunately for me I have an older AC unit that needs to be replaced soon- Nick was able to tell me about different options and help weigh the cost is replacing the unit or simply paying to have it cleaned this late in the game. I felt as though he was honest about his opinions And suggestions and NOT just there to make a sale. I can’t say enough about AirServ except I highly recommend them. A+ service and then some.

Mike Shannon

Recently had Aire Serv come out to clean ducts throughout my house and was extremely impressed with the thoroughness and professionalism of the job. Brian did an outstanding job and left me with a feeling that everything was done right and displayed a keen knowledge of the job, has a great attitude, and would be the reason I come back to to Aire Serv again in the future.

Paul Montgomery

Tyleek was very friendly and professional. He had a good time with my goofy kid talking to him through the kitty-door downstairs.

Lisa Owen

Aire Serv technician, Rich Thompson, installed an air cleaner on our HVAC system. He was extremely professional, friendly, and explained everything very well. A few weeks prior, Bryan Colmery cleaned our air ducts and dryer vent. Bryan had the same positive attributes. My husband who has allergies, could tell a difference in our air quality almost immediately. Aire Serv was also very easy to communicate with and quick to respond. We highly recommend them.

Juan Castro

Aire Serve did exactly what I was told they would do when I signed up with them. They handled all aspects of the installation process in a professional and concise manner. All involved handled their responsibilities effectively, and made any necessary changes and adjustments to ensure the system running efficiently, and effectively. Kudos to Jim(Sales), Juan(Service Manager), Nick(Quality Control) and all technicians for their craft and skill sets!

Fallon R

10/10 highly recommend. 24 hour service and very responsive. Heather answered all my questions and scheduled my appointment within a couple hours from my call. My technician was great, came earlier than scheduled and thoroughly explained everything. Pricing is really good as well. Definitely using them again

Michael Mcguire

Service was fantastic. Service tech.was on time,very professional & friendly.explained all work that was performed.would definitely recommend air serve to others.

Eric Ford

We came home and found that our AC unit was on but not blowing cold air on a hot Sunday night. I put in a request appointment form on AirServ’s website at around 11:00 on a Sunday night before the 4th of July explaining our situation. I had an email back from an actual representative from their office within 30 minutes who set up an appointment for us and also let me know they do not charge emergency fees for a holiday. Someone came by at 11:30 this morning. Our tech, Rich, was friendly, knowledgeable, and answered all of our questions about our hvac system. He had it up and running within a few minutes of diagnosing the problem. He offered us recommendations for how to increase air flow in the house, when to get our tuneups etc. We ended up adding on a twice a year service contract because we were so impressed. Highly recommend AirServ of Newark!!

Jerry McClure

James was on time, did a great job cleaning the mini split unit in our living room. It was really dirty but is clean now!

Shawn Hale

Been with the same company for years, including the installation of an entire new heat/air system 8 years ago. Still every year the unit would freeze. Requested an appointment online with Aire Serv and within minutes, a cheerful person called who seemed genuinely concerned about my issues and listened to the problem. An appointment was scheduled within a very short time; got advance emails, texts, and a photo and bio of the tech. He arrived on time (gave 30 minutes advance notice) and proceeded to identify all of the problems the previous provider could not fix - all without making me feel worse than I already did. He also told me about a state rebate program for improvements. The fee was well worth the education that I got and the hope of a reliable, working system. HIGHLY recommend.

Phoebe Swanson

Excellent service! The install technician arrived right on time and talked me through the entire process. He was very knowledgeable and helped answer any questions I had. Our AC and heating system is running smoothly with no issues at all. Will definitely be using Aire Serv in the future for my home care needs!

The wright Family

OMG I love this company and I really appreciate what they have done for me and my family. Our a/c fan motor stop working on one of the hottest days. My wife looked for a Air condition company to come out and take a look at our unit . She called this company and they showed up the next day on time to see what the problem was and found out that the fan motor had frozen up. They ordered the parts and came out a couple of days later on time to install them. I see their are still some good people and businesses that are actually not out here to rip you off. Thank you to all the workers at Aire Serv. Thanks to Joe and his partner and everyone of the employees. Love the Wright Family

Samantha Groff

This was such an amazing service. I just purchased a home that was super dirty and my ac was not working right. They got me in within a few day. The air duct cleaners that came out were amazing and very professional. Will highly recommend this company.

Jessica Brower

I love dealing with Aire Serv. So prompt, professional, helpful. Can't recommend them enough.

adam mccoy

Tylerk was very professional and transparent with his explanation on everything. No pressure to buy anything and very courteous. Highly recommended

Emily

Heather is so wonderful my children have been sick a lot and I needed the ducts cleaned so bad she worked with me and the team was so fabulous thank you 😊 …

Milton Harmon

The technicians Jeff and Paul that perform the job was fantastic very professional And respectful.great job well done.

Donna Tolley

Joe Zayak was friendly, professional and well versed in AC repair. He explained every aspect of the repair and required replacement parts to me and my husband. He arrived on time with the necessary replacement parts. I would not hesitate to recommend Mr. Zayak or Aire Serv for air-conditioning services. Jason Carpenter was prompt, professional and extremely knowledgeable. He explained what part needed to be replaced, how long the repair would take and reviewed the cost. I would recommend Mr. Carpenter and Aire Serv for any heating repair that is needed.

Barbie Lefrancois

I highly recommend Aire Serv of Newark, DE. It was a smooth job from start to finish. The technicians who did the install, Tom and Will, did an excellent job and my sales rep Jim Hess, as well as the office staff offered great communication and service over the course of the job. They addressed any concerns I had quickly and thoroughly in making the switch to natural gas. Well run company!

Michele R

We needed someone to come look at our older oil furnace. I posted on Facebook for recommendations on a Thursday night. Aire Serv responded. I contacted Sarah and they had a service technician out the next day. Jason was very timely and professional. He was honest with us and didn’t push us to do anything. Next thing we knew we were meeting with Dave in sales and setting up an appointment to have a new oil furnace installed. They worked so well with us. They knew we were having Thanksgiving dinner and said they’d have our house heated in time. Well, we did!!!! Wednesday the crew came by 8:30 and were out by 3:30. They barely took a break. They were professional and clean. They insisted on cleaning up their mess when they were done but we said we’d do it since we would be cleaning for the holiday anyway. They were hesitant but we assured them it was fine. This is a family owned and run business and they are truly AMAZING!!! Their employees are amazing too!!! We highly recommend this company. We are grateful in the timely manner they got us up and running!!!

Magdalena Brones

Tyleek kept me updated every step of the way so I never had to ask questions. He was respectful, charismatic, and professional!

Carol Cavender

I had new HVAC system install and they put my old filter back in the heater. Kinda felt like they should have provided a new filter for money I spent. They told me I needed to go buy one. Otherwise good service.

Ilana Wright

I can't say enough about how AMAZING Aire Serv is. Within 2hrs of me calling they had a technician out, diagnosed the problem and had parts ordered. The staff and Technicians are friendly, courteous and professional. If you ever need HVAC work done they're the Company to call HANDS DOWN!!!!

Bryan Fitzgerald

Bryson and Cai were both timely and professional. They answered all my questions and were able to address my issue.

Gary Laudeman

I had a tear in my duct work in my high velocity duct work. The company I had to do my annual service would not attempt the repair due to it being in my attic and it being summer time. I called Aireserv and they responded promptly. My technician was James Vendetti who was very knowledgeable and was able to do a temporary fix. A portion of the high velocity duct had to be ordered. James followed through on his end and my home was cooling down in no time. I cancelled my service contract with Frederick and Son's and will continue to use Aireserv as my company to service my hearing and AC. Thanks James for a job well done

Cleopatra Cornish

AMAZING! Jake and Mike (twins) were friendly and knowledgeable! You won't regret using this company!!

Anthony Stuart

Ryan was very kind and knowledgeable! Awesome guy! I’d have him over for dinner lol.

Meghan McNeill

I was so impressed with the service I received from Aire Serv! I called for an appointment during a heat wave when my AC wasn't working and I was told a serviceman could come out that night! Jesse was the technician that came out. He was professional, knowledgeable and fixed my AC in which I was told my another company I would have to totally replace the entire unit. I am now enjoying cool air! Will definitely use this company again for any service needs on my units. Thank you Aire Serv!!

Gary Edmisten

Jason was very professional and related to the problem quickly and educated me on services that I should do as a home owner THANK YOU

Jermaine Ofori

Bryson and Cai were amazing. Very professional, knowledgeable and efficient. Thanks for the great service!

James Klein

Bryson and Bryan came on by and cleaned out the ducts in my house. They explained everything in detail, did the work well, and I was very pleased. Highly suggest their service and will use them again in the future.

Stephanie Smith

My tech Joe Z. was very knowledgeable about his craft and took the time to explain what I needed to do to keep my unit working properly. He was friendly and respectful. I'm impressed with the company sending an email about the tech that will be rendering the service along with a picture. It makes the visit secure so customers are aware of the person coming and you will recognize the tech when they arrive. Joe also offered the best rate for my service. Almost forgot, when possible they will call to change the time so you're not sitting around waiting longer than needed. The tech will call with a time to expect them, if all companies gave this service. Thank you Joe for a job well done!

Desiree M

What I saw today left a bad taste in my mouth. Our house stands over 20 feet tall and Aire Serv sends over ONE person to climb a ladder stretching almost to the roof! Call me crazy, but usually there's 2 people for that type of job, one to work and one to keep watch so that the one up top DOESN'T SLIP AND FALL! The employee didn't complain or anything, he was extremely nice and NEVER asked for assistance of any kind. We watched from afar as he struggled with the ladder, my husband then decided to stand guard as he worked. This maybe against your policy, but my husband felt compelled to because he didn't want him getting injured on our property. That said, YOUR COMPANY should reassess how you do things, starting with ladders. I've NEVER seen companies send contractors over to our house to work on ladders without 2 people. Furthermore, you might read this and think, "no one asked you to". If that's how you feel then shame on you.

fuzzy fuz

My house smells better instantly. Not done ten minutes and wow, it DOES make a difference. So worth it. The crew is great. Sweethearts really.

Liz Ashton

Ryan did an excellent job determining and resolving the issue with the hvac unit.

Hugo Romero

Aire Serv did a great job and completed the job one day ahead of schedule. I was most impressed by the professionalism of Juan, Billie and Mike during the entire process. Each step of the installation was exactly the way I expected per the walk-through and analysis a week prior to the install. During install Juan always consulted with me to confirm each rooms details. Total professional. I highly recommend Aire Serv for any HVAC install or maintenance. Thanks 😊

AM Crossan

Scheduled quickly, had an opening came a day early. Love their notification process - felt safe knowing who the tech was coming to my house. Nick was very personable. Explained everything in detail and followed up with my father who was out at the time of service. Highly recommend Aire Serv for your AC needs. Thank you!

Jason Ballance

These people are amazing and their service is fantastic! Can’t go wrong with Jessica and her team at AireServ.

Alexa Vari

James was very upfront, helpful, and easy to understand. I needed a few things done but couldn't get all of them done in one day financially so he made sure i was able to get the most important thing replaced and every other part of my system was working properly enough that I wouldnt need any more immediate repairs. I love how knowledge all of the technicians are that have come out. They make you feel like you actually understand what is going on and they thoroughly check your system.

Sujith Mathew

Cai and Bryson did a great job with the duct cleaning. They showed the pics as well and it made a difference.. Thank you!

Denise Basilio

Would recommend this local company over and over. I was able to schedule an appointment on the same day I called. The technician, Jason, was prompt, friendly, and knowledgeable. Pricing was the best in the area.

Marianne B Calloway

Great company to work with! Very professional staff and competitive prices. We highly recommend them!

steve cherrix

i was treated like a customer should be treated. all of my questions and concerns were met with understanding and professionalism. response to my call for service was very quick with a technician showing up at the agreed upon time and he was very polite and professional. his explanation to me as to what the problem was was completely understandable. it was obvious that he is a quality technician and very knowledgeable. when it came time for further sales and service i can only say that they too were exceptional. there was constant contact and communication as to what was happening with my situation and once again any question i may have had were met with a very quick reasonable understanding answer. when it came time for installation of my new unit, the workers that came were very professional, polite and clean. they did their work quickly with quality results. i am completely happy with my decision to hire Aire Serv of Newark, DE. i would recommend to any of my family, friends or anyone that would ask about air conditioning sales and service.

Robin Vitale

Nicholas Bradley was our Aire Serv pro, inspecting and maintaining our heating and cooling system. he was very knowledgeable, professional and informative. Great company.

Rob Rutherford

Would like to give a big THANkS to all the people at AIRESERV NEWARK for our new complete Hvac install! Couldnt have gotten better service anywhere! Our old units had outlived their time, new units are much more efficient, and great price! Thanks again to service tech Nick, design Jim, and installers Mike and Will, and all their support staff!

Laura Szymanski

Professional, knowledgeable, friendly. Went over and above. Found the right heat pump unit for a fair price.

Alex Mallari

Technician was very informative, professional, and thorough! I would definitely use this service team again.

Brittany King Mead

Bryan was awesome & super friendly and respectful of my home and pets. Heather D was amazingly helpful with scheduling my duct cleaning and getting me in ASAP! The before and after pictures were nice to see. Honest company.

Cary Bacon

Needed 3amp fixed replacement in crawl space air handler. Replacement air filter. Technician was happier than I would be crawling under house at dinner time. He did an excellent job. Very happy with his work completely..

Agnes Dags

I would and have recommended Aire Serve on several occasions, two of them resulting in new clients that were also very pleased with the service. Everyone,starting from the office with Sarah and Jessica to the technicians, like Josh and Chris and many more over the years are friendly, professional and most important knowledgeable. They have helped me with financing and best all around options for my situation. So glad I found them. Agnes

EVA SHUE

Aire Serv is hands down the most honest and reputable HVAC company that I've used! I've used them at several locations and each time they have proven honest, knowledgeable, economical and very reliable. I highly recommend using them if you want affordable great service!

Chad Glover

Joe was knowledgeable and a true professional.. He took the time to educate me about what he was doing and what was wrong with my system. I appreciated his passion and knowledge. I would highly recomend this business.

Alexandra Ellison

We used this company for dryer vent cleaning. The technicians were personable and professional. They did an excellent job. We were very pleased with their service.

Norman McLaren

Gauge arrived promptly and performed the A/C system maintenance on March 24, 2022. He was extremely friendly and answered all my questions. He also suggested other options to maintain my HVAC system. Once again great service from Aire Serv.

Erin Palagye

Great company!!! From the dispatch person to the the repairman this company is A+. A special shout out to Rich Thompson thank you for going the extra mile to make sure that everything was explained and professionally repaired. AAAAAAAAAA +++++++++++

Amanda Hantzopoulos

We can’t say enough good things about this family-run company. Every person we encountered along our very extensive service treated us like family. We had a second HVAC system installed on our second floor, which needed ductwork to be run in our attic, another AC unit moved, cleaned, and all of our ducts then cleaned. It was a huge undertaking, but the professionalism of the crew was outstanding. On top of their excellent service they were extremely considerate of the fact we had a newborn in the house! I would highly recommend AireServ for any reason and any job. You won’t be disappointed.

George Rotsch

I have friends who needed help. Their Air Conditioner quit in the middle of a heat wave this month (August). They were told that it would take more than a month to get a new AC unit. I told them the call Aire Serv and they fixed up by friends with a new unit installed that week. Aire Serve did great work at my house and I tell everyone I know to use the people at Aire Serve. They are the best.

Nanette Clements

I cannot say enough about these people from the scheduling on the other end of the phone to the installers at my home. They genuinely cared about the situation we were in, were prompt, attentive and straight shooters. Outside of the amazing system they installed, and it is fantastic, what impressed me even more was how highly they spoke of each other. This is a family run business that treats you like family

Gregory M

Stop searching. We needed a new heatpump due to our old one wearing out. I first spoke to Aire Serv around 2045 on a Monday night minutes after sending an email to them. I got to speak with Jessica. After speaking to Jessica who was very nice and responding quickly my wife and I decided to get a salesman to come out and give a quote for a replacement unit. Jim Myers came out later that week at a date and time I requested. He answered every question I had with so much detail I think I could become a hvac tech. He explained why our old unit could have failed and why our current unit wasn't the right fit for our house. I know, salesman.... But after he showed us a program and that our house was physically to big for the unit we previously had I knew he was more then a salesman. After about an hour and after looking throughly at our current system he sat with our family at the kitchen table and proposed a quote and again answered every question we had. Again thank Jim. Now the install. Joe Gonzalez came out on time and ready to work. Joe and his helper laid out mats and made sure not to get any dirt anywhere. Note this was the morning after a snow storm. Joe and his helper had the job done in about 7 hours. Joe then proceeded to ask if we had any questions and just like Jim he answered every question professionally and spoke to me like a friend. He showed us how to program the thermostat and downloaded the app for my wife. After cleaning up the inside and the outside of the house they were on there way. From my family to the Aire Serv family. Thank you. We will now have a reliable Trane unit and a comfortable warm house for this winter and I'm sure a cool one in the summer. Thanks again. It is very nice to see that there is still great customer service in today's world.

INITIALLY YOURS

Sarah and her team are amazing. Had an issue a few weeks ago during the heat wave and reached out to Aire Serv at 9:30 pm. I immediately got a return call a very knowledgeable and professional technician was at my front door at 8 am the next morning. Had to replace a part of the system and was able to do it within a few hours. Unbelievable customer service and care. This is by far a 5 star company!!! Thank you to Sarah and her team.

Chris Merillo

Bryson and Cai were awesome. Explained everything and were in and out pretty quick. Left everything neat.

Joyce Pascuzzi

Tech guys were awesome, knowledgeable very polite, would recommend to friends.

paula Conoscenti Conoscenti

I have been using Aire Serve for a few years and I have always had exceptional service. The same was true for air conditioning maintenance that I had this morning from Josh. The techs are on time and call to let you know when they will arrive at your home. They are very thorough, and knowledgeable, professionally dressed, respectful, and keep you informed of what they are doing during the visit. I don't hesitate to recommend them and encourage it!

Hubb's Huddle

George came to the rescue! After going 24 hours without AC in brutal heat. And after my initial repair man did a no show. I googled and found Aire Serv I gave them a call the receptionist was very nice and was able to Schedule me service same day. I received a text stating who my repair man will be. Once George arrived he was very friendly and cool. He diagnosed my problem and fixed it right away he even checked out other things with my unit to make sure everything was great. Thank you George for the fast and professional service.

Carrie Maxwell

This company is amazing! We received 4 quotes and they were the most reasonable. Besides their great pricing, their customer service is amazing. They responded very quickly when our heater broke and installed the best unit for our house the next day. I highly recommend them!

Hugo Romero

The entire process was conducted professional with Jim Hess providing excellent services and guiding us with the best Split Mini System options for our home. The installation team guided by Juan, Billy and Mike were friendly, respectful and professional. During install any questions or concerns they consulted with me on the process and walked through the install to make sure I was okay with install in each room. Finished ahead of schedule and cleaned up the work areas. I highly recommend Aire Serv for any HVAC install or maintenance. I'm totally satisfied. Thanks Aire Serv.

Steven Christophel

Our experience was great with Air Serv! Our Tech Josh did a good job and was very professional. They were even able to get me in the same day I called! We will definitely be using Air Serv again!

Lori Cugini -CCHD-

I would HIGHLY recommend AireServ to anyone looking for AC repair. The AC at my parent's house wasn't working and it was 93 degrees in their house! Their emergency service was very responsive and unlike other companies who couldn't come out for days, they were able to send someone out the very next morning. Our technician, Justin, was on time, very respectful and knowledgeable and didn't try to sell us anything that we didn't need.

Scott L

The Aire Serv team was very professional and did a great job through the entire process of the purchase and installation of my new furnace, A/C, humidifier, and thermostat. Jason did a great job answering my detailed questions and working with me. He and Sarah were also very helpful through the entire process as I dealt with issues from Delmarva on meter location and a mix-up at the county permitting office. The two people who handled my conversion from heating oil to gas, Kevin and Anthony, were excellent. They were very polite, courteous, and personable. They addressed all of my concerns and answered all of my questions. They took care of my house and I'm impressed how carefully they maneuvered large, heavy pieces of equipment through some tight spaces. The owner even stopped by a couple times to check everything out. Overall, it was an excellent experience.

Sherilyn Secamiglio

Our technician was Justin, he was professional, timely and helpful. He was nothing but respectful and communicated with us the entire time, for any return services we will definitely be requesting him! Absolutely quality employees and service.

Dorothy Kennedy

Aire Serv was quick to respond and made me feel comfortable on the phone. But then Joe Zayak showed up to my home. He was professional, responsible, knowledgeable, and so much more. To add, he took the time to explain everything. He was thorough. He didn't make me feel like a dumb woman that he was trying to get over on like some companies do. He also expressed enjoying working for the company and it showed! I will definitely be using Aire Serv again and recommend them to anyone that needs service. Thank you Joe!

Karen Miller

Aire Serv of Newark did a phenomenal job. Joe, my technician was thorough, knowledgeable and helpful in explaining to me how the older heating system works in the home I recently purchased. I would highly recommend this company! Their customer service is outstanding as well. Great job!!

Kevin Arnold

Still an amazing experience using Aireserv. Today Tyleek was out for fall service . Very through, explained everything. He even took the time to explain the small things to help us understand problems that could occur in the future. I would definitely recommend Aireserv and Tyleek for any of your HVAC needs.

Luis Leon

Bryson Cai did amazing Job very proffessional. Answered all my question and overall great experience.

monet cooper

Tyleek was great. Aireserv is great. Would recommend them to my friends and family.

Barbara Hartz

The Aire Serv technicians took the time to design the most efficient HVAC system for my house and answer my questions along the way. They were on time and very professional. The office followed up immediately and were quick to fit me into their schedule. I'm so happy that I am able to take advantage of the Energize Delaware rebate program and receive a great product at a great price. This gives me peace of mind. :)

Casey

I have used Aire Serv for two heating seasons and one cooling season following a move into our house. I have been very happy with their service to this point. Last year, the technician identified a safety issue with a part in our furnace. He was able to order the part and schedule a prompt follow-up appointment to replace the part. Overall, very positive experience. No one enjoys spending extra money for maintenance, but the repairs made up front prevented potentially larger issues down the road. Great customer service all around. Very friendly and courteous technicians as well. Thanks!

Melissa Ford

Bryson and Cai were knowledgeable, kind, and efficient. We will definitely use this service in the future.

mack

I have never had better service in my life. The staff from the moment you call to their arrival are so courteous and professional. Joe, our service technician, is so thorough and knowledgeable and most of all kind. When he left, I understood everything that was wrong with my unit and had peace of mind that everything was better. Sara and Jessica in the office went above and beyond to make sure we had a great experience with this company. I can honestly say this crew feels like family. Ben and George are so kind and fixed everything right away. They really knew what they were talking about, and did so much to eliminate any problems. I will never use another company but them. Thanks for all your hard work.

Peter Buzzard

I had a new heater and ac unit installed by AireServ a few years ago. It went very well. Since then they have done the regular tune ups in the spring and fall. I've going the technicians to be very knowledgeable. This year I had them install a humidifier, electrostatic filtration and a UV light. They did a great job. Very happy with it!

Ann november-moss

We were using a different company for our HVAC service contract. But we weren’t happy with them and we switched to Aire Serve. The technician that came to do our maintenance was very thorough and explained why we were having problems with our heat. I am so happy that we found them and I would not hesitate to recommend them to anybody! 2nd review: Still with Aire Serv and still happy. I feel like everybody I have dealt with in this company goes above and beyond. From the women who work in the office to the technicians that come service the HVAC all are exceptional. We had a problem with the furnace they installed and they came out in a timely manner, admitted there was something wrong with the unit, and fixed it at no charge. It works perfectly fine now! Another example of them going above and beyond is I had a technician come out to adjust the temperature at which the auxiliary heat is triggered. I mentioned that the reason I wanted to make the change is that our propane use had dramatically increased. He explained that the auxiliary heat should not have drained the propane as much as it had and went around and tested for gas leaks. It turns out we had several leaks in our propane system! I was able to call the gas company and get that rectified. So if you’re reading these reviews to decide if you want to use Aire Serv feel comfortable signing up with them!

Francine C

From all interactions with the office staff (Lacey, Sarah and Jessica), to the inspection of the problem and replacement estimate given by Juan, to the hard-working service technicians (Kevin, Dion and Anthony) who installed our new air conditioning system and furnace, I couldn't have been more pleased with Aire Serv!! Everyone was professional, courteous and worked quickly and efficiently. This was the best experience I have ever had with a service company. I am recommending Aire Serv to everyone for any heating and air conditioning needs. Thank you so much Aire Serv of Newark!

Heather Schrader

The whole team was great! The office staff were kind, patient and professional. The service technicians were knowledgeable and provided solid advice as well as speedy service. Better yet, they left the spaces in which they worked cleaner than they were before coming in! I’m so pleased (and also relieved to have AC again).

Fran Mangano

The team from Aire Serv is outstanding. The Comfort Designer (Jim) was able to answer all of my questions, quickly responded to the HOA requirements and followed the process through installation. The Technicians (Juan and Billy) were fantastic. They took the initial proposed design and developed an improved solution, even though it required more effort on their part. The installation was neat, clean and they were extremely courteous. Saying that I'm completely satisfied is an understatement !!!

Anthony Brown

I was very pleased with the process of setting up the appointment for HVAC maintenance. I also needed to reschedule and the was even easier through contacting office and text re-confirmatiom. The technician was explained to me very easily about my system and made a few recommendations and schedule me right on the spot for a next day consultation about a mini-split system. Looking forward to partnering with Aire-Serve going forward.

Mathew Miller

They dont try to sell you on things you dont need. Technicians are very knowledgeable and take the time to get second opinions and explain things to you.

Jason Vernon

Definitely recommend Aire Serv. I called this morning and they had a technician out within the hour. It was amazing. The tech, Jesse Reeder, was awesome! Really went above and beyond what I was expecting. I wasn’t anticipating needing to move a few things because I didn’t realize he needed access that location. It was no problem at all. Not only did he help move it, he even offered to help move it back when he finished the job. Top notch service. Will definitely be using them again when the necessity arises. Nice job Aire Serv!

Dan Schewe

Great customer service. Setting up the appointment was easy. They verified my appointment the day before and then the day of sent me a notice of who would be coming out with a picture of the tech (and a short bio of him, nice touch) Leon showed up on time, explained the 30 point inspection he would be performing. When it was all done he explained everything to us that he had checked and anwsered all our questions. I will be using them again!

Miguel Jimenez

Bryson, Will Cambell, Mike, CJ, Paul, Bill, Chris came on time, cleaned up before they left, were polite, respectful and very professional

David Pearsall

Nick was our service provider. He was very professional and did a thorough inspection of our system. Provided excellent customer service with an extremely detailed report of his findings. He was helpful and responsive to all of our questions. Would highly recommend your company and especially Nick....excellent service provider.

Tim Jones

Bryson was excellent. Very professional, polite. Excellent job. Very happy. Will highly recommend.

Karen Harris

Joe and his assistant were punctual and very thorough. They explained the process, kept me informed, and completed the job earlier than I expected. :) I have used Aire Serv for other projects and will continue to use them in the future. Extremely happy with both their work and their pricing.

Janeen Vanhooke

Nice experience, located and explained existing problems, and provided remedies for short and long term. Took good care of me!

Paul Mitchell

Aire Serv replaced my old oil furnace and air conditioner with a new heat pump. They did the full install, removed my old oil tank from the basement, creating more storage space, and showed me how to use the new system most efficiently. They were professional, clean, quick, and thorough. I highly recommend.

Danette Evans

Nathan was professional and advised what needed to be done. I will definitely pay for the warranty.

Melanie Amundsen

I can never say enough about this company and the technicians that I have encountered. They are the only company I will ever choose because of their professionalism, knowledge, and they always go above and beyond. They always make sure I know my options and I always feel like they have my best interest in mind. I have had the pleasure of meeting Jesse, Juan, Bill, and Kevin in the past couple of weeks. Everyone was so helpful and courteous, not to mention very prompt when arriving for my appointment. Jason Marker does an amazing job with his staff because everyone is on point. I can't thank this company enough and I make sure to refer them anytime someone has heating or AC issues. Thank you to your whole team for everything. I don't want to leave Jessica out. She's amazing!!! Thank you Aire Serv!!!

Carl Saquing

The technician, James Vendetti from Aire-Serv Newark, DE was very friendly, easy to talk with and quite professional and checked thoroughly my HVAC system during the regular scheduled maintenance visit. He also recommended for consideration upgrades including UV and electro-ionic filtration to incorporate with my HVAC system without being pushy and explained well the justification for them. We’re researching further and considering them. He spoke well of his appreciation of his company and work environment. I highly recommend Aire-Serv Newark, DE for HVAC installation (they did mine about 5 yrs ago) and maintenance. They did and do excellent job on both. The technician, Aaron Lovely from Aire-Serv Newark, DE was very professional and checked thoroughly my HVAC system during the regular scheduled maintenance visit. He also recommended for consideration upgrades including UV and electro-ionic filtration to incorporate with my HVAC system without being pushy and explained well the justification for them. We’re researching further and considering them. He spoke well of his appreciation of his company and work environment. I highly recommend Aire-Serv Newark, DE for HVAC installation (they did mine about 4 yrs ago) and maintenance. They did and do excellent job on both.

Laquan Magruder

I have worked with many professionals in different industries. Aire Serv is to notch! Before installing, they walked me they the process step-by-step. I felt extremely knowledgeable about my home system. During the install, they stopped at critical points to explain what they were doing and how it relates to the home. After the install, the workers and I stood in my basement talking about building wealth and improving community. Aire Serv has real professionals who are real people. Anything HVAC related, I will only be calling Aire Serv. Thank you guys for the install!

Mike Johnston

Had a new system installed by Aire Serv of Newark 1.5-2 years ago and it is great! The install process was fantastic with realistic expectations set from the first appointment to the completion of the job. I just had a tune up with Jackie today and once again had excellent service and a great experience. Jackie has excellent customer service skills and was professional throughout the appointment. He took extra time to review things in detail and make recommendations based on my feedback without the YOU MUST SIGN HERE NOW TO GET THIS DEAL speech I have gotten from other companies in the past. It is great to know I can trust this company to provide me with great service when I need it most.

David Edelmann

Your technician Jason carpenter was very attentive, informative and professional. We appreciated his presence in our home to help us understand the situation out equipment is in. That man deserves a raise.

Mike

Aire Serv did a fantastic job installing my new furnace and AC. Fast install and everything works perfectly. Great price too. I highly recommend.

Doug Horst

Bryson and Cai performed like a well oiled machine. Very personal and professional.

Rob Gray

Found Airserve through Thumbtack. From the first tech who came to service our old A/C unit, to the Sales rep who helped us choose our new system, to the team who did the install of the unit, and the admin team, our experience was top notch. Every step of the way the customer service was great. I will recommend Airserve of Newark to anyone needing HVAC services. We are enjoying having a nice cool and comfortable a/c unit that works on demand….

Greer Davis

They did great work and did a very thorough job. Highly recommend.

Peter Van Dahlgren

Simply top-notch! We have been exceptionally happy with Aire Serv since they first came over to look at a leak in our boiler! The technicians are friendly, professional, and honest. They worked hard to offer options for us when we realized it was time to replace our AC.

Teresa Wells

Juan Diaz was my Service Technician. He was very polite and professional Not only was he thorough and knowledgeable concerning the check-up of my air conditioning unit. He was also very patient explaining my need for a new updated thermostat as well what I need to address the mold in my unit.I was very satisfied with the work he did for me today.

Kalb Sam

Aire Serv installed an air cleaning system to my unit. They were quick, efficient with great work results. I enjoy seeing them when they come. The Technicians are always friendly and knowledgeable when you ask them questions. Always happy to answer your questions!

Vanessa Romero

So professional. On time for service. So happy with job and how quick they got it done. Communication from the first phone call to the knock on my door was all done with urgency and efficiency. Will be using service again and recommending to anyone in the area.

Yasmine Springs

I highly recommend Aire Serv of Newark, DE. I highly recommend technicians Juan and Juan Diaz the father son team did exceptional work! Our ac stopped working and we needed emergency services and within a 2 hour period the father son team arrived. Both men were very professional and very knowledgeable about how to maintain our units. They both went beyond our expectations in providing quality work. Despite the smoldering heat and difficult access to our unit the father son team went above and beyond to get the job done. I am beyond pleased with their quality work, honesty, and professionalism. I will always request this father son team whenever we need service. Thank you guys for such great work and getting our home cool again! Exceptional work and professionalism!!

Jayne Mitchell-Werbrich

Bryson and Brian were the BEST! They were knowledgeable, clean, friendly, hard working, and just even showed us the lint and debri they removed. 5 Stars for sure!

Carol C

We decided to have a new HVAC system installed as ours was getting older. Friends and family recommended Aire Serv. I'd noticed their trucks and billboards so gave the a call. There was a hiccup as I have an in-home business and needed a larger than normal unit. The 2 ton unit was immediately switched out for a two and a half ton--at no cost whatsoever to me. The owner arrived at my door and patiently listened. He put an air quality monitor in my home to make sure I was getting a/c throughout my home. We could not be more pleased--or comfortable with our new Aire Serv unit! A huge Thank You to everyone who worked so diligently with us! Monty and Carol Crawley

Wesley Brown

We had Justin come out to diagnose our HVAC system and he was very diligent in finding the problem. He ended up finding two bad leaks. He explained how to coordinate the process with our warranty company and Aire Serv to help us pay for a new system. Safe to say, Jessica and Sarah took care of the communication with our warranty from there (they made life super easy as warranty companies are difficult to work with). We had Jim come out and give us a free estimate on a system. He was very professional and helpful!

Jennifer Steinberg

It was easy to get an appointment. The technician (Joe) called ahead and let me know when he would arrive. Did the service and was on his way - couldn’t ask for more!

Donna Metzgar

I am a new customer and when I called I expected to be given secondary service since I do not carry a maintenance plan. Usually oil heat repair companies will not give same day service to a new customer, and definitely not late day service. So I was pleasantly surprised to find out they would come for a no heat call after 5 the same day. The company sent me a text with a picture of the tech which I appreciated and he arrived on time. He wasted no time diagnosing my problem and did not insult me with the usual "you ran out of oil" explanation. He listened to what I knew and then tried to fix. Eventually he found the problem and since it was late, he sent someone out the following day to finish my repair. Last time I called another company, they refused to repair until I added fuel even though I told them I had auto delivery. I am very grateful that Aire Serv came out promptly, and repaired as quickly as possible and did not tack on extra charges for the second tech to come out and finish. In the end, I did opt for a maintenance plan, but it was nice to be treated as a plan customer right out of the gate. And as a woman I appreciated not be treated like I didn't know anything about a heating system, because as it turns out, I used to work for a heating air conditioning company! Great job Aire Serv!!

G2 Ronack

Today I had a new system installed and the experience was great. The system was installed in one day and the installers were professional, friendly and extremely efficient. They explained everything in detail and were able to answer all my questions concerning my new system. Much appreciated and will definitely recommend them to my family and friends! UPDATE! : I just had my first routine maintenance check today and everything went great! The Technician CJ McCann was friendly and professional. I really appreciate the service and consideration Aireserv has for their customers.

Angie Clemmons

Tyleek is excellent. He provided excellent service, education, and options.

Fred Robinson

Had a new HVAC system installed. Sarah in the office had to work very hard to get the unit(s) I wanted due to COVID0-19 related disruptions to the production/supply chain. She was tireless in getting me what I wanted. The install had a few glitches that were related to some very poor fabrication done by the builder's contractor when the home was built 16 years ago. There were issues with the filter housing and noise when the fan ran. I informed Sarah of the problems and the next day she sent the Install Manager, two trucks and two other technicians to correct the problems. Not only was the builder’s flimsy and noisy filter housing replaced with a brand new much improved model, but all unwanted noises were totally eliminated. The team completely removed and re-engineered the poorly designed return air plenum and filter housing, reinforced and supported the plenum and furnace venting, did some rewiring and generally left me with a system many times better designed and implemented than the builder’s. The Install Manger Juan, who led the team, was very patient with me and answered all my questions and addressed all of my concerns. He showed me pictures of the disassembled components and steps of re-fabricating the plenum and explained everything he and his team did to resolve all of the issues. Juan checked all of the wiring and explained to me what each operating mode was expected to do. He tested the functioning of the fan, the furnace in both heating modes, the A/C unit and the condensate pump. Juan even found a manufacturer’s poorly implemented sealing component on the furnace door and corrected it. He refused to leave the job until I was 100% satisfied with the work he and his team did, and that I had no outstanding questions or issues. As I mentioned, there were a couple of initial issues with the install but as soon as I informed Sarah of my concerns she sent a team out to completely resolve everything within 24 hours of the initial installation.

Ryan Wilson

Aire Serv has done a great job fixing existing issues with my HVAC system and provided routine check-ups, maintenance and tweaks to the system. The company and its employees generally communicate well and are reliable. Their prices seem fair and the company has exhibited a commitment to meeting customer expectations. I've only been a customer with them for 1 year, so this rating deserves a solid 4-4.5 stars with a potential for being a 5 star if this level of service maintains consistent.

Michele Whetzel

From the moment they answered my call, they were friendly, professional, and explained in just the right amount of detail what would happen if they came to clean my ducts. They quoted a slightly lower rate than one of their competitors, but the difference was in the details. They can use a camera scope to see what is in your ducts. They also text you when the technician is on his way and send you his photo so you know who you are expecting. It is a class outfit all the way. Highly recommended!

Alesia Steward

Had Josh today for my AC maintenance...on time, very polite and professional. Also want to recognize Jessica who is always a pleasure to deal with when making appointments or if you have questions. Thanks for the great service.

Lauren Copeland

Both of the techs that came out, one to diagnose the issue and the other to install the replacement part, were awesome. They were prompt, friendly, and knowledgeable. The tech looked into the warranty on our unit for us and was able to get the rather expensive part covered under warranty. The annual maintenance plan was explained to us but not pushed down our throats. I will definitely call for tune up and any other issues we may have in the future!

Sharon Toohey

Was scheduled between 11-1 and they got here about 11:30 and had me up and running within minutes! Will definitely call them back! Very professional and they take pride in their work.

frank From DE

This is the second time on 3 years I have utilized the services of Aire Serv of Newark (Delaware). They are the only company I will call for service based on their excellent work and fair pricing. This time when my AC unit stopped working it only took one call to set an appointment on a date convenient for me (and on a holiday weekend). Juan Diaz arrived exactly at 8 AM as promised and within twenty minutes fixed my unit and advised me of steps I could try before calling them should I have the problem again. Juan was professional, neat, friendly and respectful of my property. Even though it was a Saturday on a holiday weekend, Aire Serv charged me the regular rate for the call. I couldn't be happier with the service. 10-28-19 Once again called on Air Serv to fix a problem with our heating system. Juan Diaz made three trips (out of necessity) and even brought the boss (Ben) to assist. In the end our problem was fixed in time for the heating season. The cost was very reasonable and as always, Juan was very respectful of our property. Communication was great and even though it took a few days to get parts, the work was completed quickly. Thanks Juan and Ben! 10-27-2020 Another stellar experience with Air Serv. Had a problem with my heat pump (condenser fan not turning on). Air Serve had their technician Jesse arrive within two hours of my call even though I told them it was not an emergency. Problem fixed within 45 minutes and once again a very reasonable price. Based on my last review, it looks like this is an annual visit.

Stephanie Tarkenton

My heater was down for over a week. We called, they answered and was at our home within one hour. Josh was professional, knowledgeable and was determined to get it fixed and he did.

Jaime McBee

Bryson and Bryan were the best and explained the entire process. I will definitely use the service again. Thank you for employing such professionals

Scott Sarver

Called a leading competitor who wouldn't even answer the phone, Aire Serv answered immediately, had a tech dispatched within a couple hours and I had no contract and was NOT an existing customer. Had a difficult issue to troubleshoot and they kept at it until it was fixed. They charged me the price they promised, which I feel was very reasonable. These guys will be my "go to" hvac company from now on! Thank you Aire Serv!

Susan Jones

Today we had an Electronic Filter installed. Chris was our tech. He was very professional, polite and answered my all my questions and addressed my concerns. Definitely happy with AireServ and would highly recommend.

Mark Elliott

Service tech was very knowledgeable. I had another company out( twice) to fix heater and they mis-diagnosed the problem. I would highly recommend Aire Serv

Allyson Dang

I *HIGHLY* recommend Aire Serv if you want to get your HVAC replaced. They are extremely responsive, professional, trustworthy, and by far the most reasonably priced company. My personal experience had a lot of hiccups when replacing my HVAC (not to their fault), but they were very flexible and provided extra accommodations to hold me over for free, like a window AC unit, until they could finish the job. Sarah and Jason are also amazing people to work with. Sarah is an ANGEL who dealt with my frustrating insurance company and did her best to get me the most $$ for my buyout. I also want to acknowledge Kevin and Bill for their OUTSTANDING service. They installed the coolant line between my condenser and air handler. They were extremely professional, friendly, and funny! They worked really hard to provide unique solutions so my coolant line wasn’t exposed in my unit, even though it made their job so much harder and longer for them. I couldn’t be more grateful how they went the extra 10 miles for their client. They are an amazing duo to have around for the day, and they were also very tidy. :) Juan and Juan Jr. installed my condenser and air handler and I was really impressed with how quickly they worked and how they handled said hiccups with assurance and grace. I would only work with Aire Serv in the future and recommend everyone to do the same. I really appreciate how they never tried to push or oversell anything I didn't need.They really care about their customers and I trust them completely. 5 stars all around.

L B

Today Carlos Z & Mike C installed a new HVAC system in our home. My husband, who has a mechanical background, was extremely impressed with the work of both men. Jason did our estimate and gave us an awesome price, got us on the schedule for the install within in a week. We got to meet Ben today as well because we did a last minute add on. Aire Serv of Newark is definitely our go to company for HVAC.

S J

work was done quick and in a professional manner. Price was reasonable. I just got it installed recently. Maybe I will follow up few months from now to give an update on how it is going

Mark Ford

Great service and sales team, install was awesome

Tara Holmes

I decided on Aire Serv because they we’re the only company of four, that I called, that had a service charge that may be applied to any work that is recommended to be done. In my case, I have to replace the dual air conditioner units. The service technician Joe Zayak, with 21 years experience, was friendly, personable, and exceptional in his knowledge of air conditioning including the explanation of the problem that I have with my units. I scheduled for the HVAC salesman to come present in a couple days because of Joe!

Donna Wilkins

The young man who serviced my home was courteous and pleasant. He did his job in an efficient manner and cleaned up after everything, even to the extent of putting furniture back that had to be moved out of the way.

Jessica Joswick

Had the pleasure of having Aire Serv come offer us some help again and as usual from start to finish it was an amazing experience. Jessica was a bubbly ray of sunshine to speak with as she got our service needs scheduled and Justin our tech was just as amazing. He even took the time to draw up a few estimates for us to find what package would best suite our needs. You guys are running a great business. Keep up the good work!!

Rodnita Sewell

I had Soooooooo many issues with my warranty company (Home Warranty of America), however Aire Serv of Newark helped me out tremendously!!! I thank you very much Sharon for the multiple calls to assist me with getting everything resolved. After almost 3 month fight with them, we finally got everything approved! You guys were amazing!!!

Kathy Stracke

Really glad we switched to AireServ about 3 years ago. They are prompt, professional, and every tech that has come into our home was courteous and friendly. They simply serviced my heater and AC. No hard-selling, no scare tactics, which I appreciate. Easy to make appointments, too. Highly recommend.

Katie Wells

AireServ is the best! James took the time to make sure that I understood my heating system and to answer my questions. He and each AireServ employee that I’ve spoken or worked with has been kind, knowledgeable and helpful! Thanks, AireServ!

Kimberley Zulka

Other companies were giving me the run around and Aire Serv stepped up and came to this damsels rescue. They came outside of their normal service area to service my unit and I can't express how much that was appreciated by myself as well as my family. The technician was courteous, knowledgeable, and respectful of my residence and time. He got my air conditioner up and running and my poor dogs can finally pick their tongues up from the floor. Thanks again! You're the best!!!

FRANK CIMINO

When a leak seal did not work Aireserv gave a credit for most of the initial service billing on a new unit. Jim Hess Design & Sales Mgr along with Sarah at the office were great to work with and the pricing was most fair. The installers Nick and Aaron were highly skilled and due to Jim Hess knowing my wife is disabled got the job done the next day during 94 degree heat. Thank you Aireserv and kudos to Mr Ben Boyd for assembling a great staff! Frank Cimino Middletown DE

Alex Duzan

Everything about my experience with Aire Serv was Top Notch! The initial Service Technician was excellent (CJ McCann) and went the extra mile. He diagnosed the issue but was candid about the shape of my HVAC unit. Given all the facts (without the pressure) I had the Sales Representative (Jason) come out for an estimate. He was very professional and again no pressure! I decided to go with a new system, and the price (with my chosen configuration) was less than I expected. The installment team again delighted! Kevin and Bill were a great team. They were prompt (in spite of a heavy snow), professional, fast and extremely nice. VERY Happy with this company!

Lynn Paxson

Our system was old and leaking CO2 into our home. They came out and replaced our dated system quickly. they provided recommendation on the system that would be appropriate for us and helped us manage our Home insurance policy company that was so willing to pay for their portion of it. They helped us maintain our sanity. Even offered some terrific financing options. I can't say enough about the level of service they provide. Sarah and her team gave us peace of mind.

Jux Fan

Will was great! Very, efficient in helping me with cleaning and fixing a few dryer vent and blower issues. He was also very professional. The office staff is very polite, and I would highly recommend Aire Serv to anyone needing their services.-D. Kegley

Philip

When our previous air&heating service were twiddling their thumbs about sending us quotes and answering questions about a new heating&cooling unit we started to look around and found AireServ. A guy came out, looked at out unit, quoted a cheaper price, and answered all our questions. We now use them for all our air&heating needs. I highly recommend them. They have a good and affordable service, very professional.

Donald Beegle

I have used Aire Serv three times now, i find their company to be a pleasure to deal with, very courteous and always on time. Josh has been at my home twice, always professional and very courteous and has done an amazing job, this is why I am having them install and brand new heater/AC system in my home, thanks Josh and Aire Serv, look forward to my new system

Terry Nadeau

Justin came for a preventative air conditioner check. I really like how is detailed driven, checked everything and performed some adjustments to make the system work better. He also advised me of a issue with our furnace. I would recommend Aire Serv to my family & friends.

Ken Arnold

My thermostat stop working and so no heat, on a very cold day. From the original phone call to the technician leaving my house.....absolute professionalism, efficiency, and fantastic customer service. My technician Josh took the time to explain to me the issue and how he would resolve it. I signed up for the service plan because I completely trust these folks.

ashnicwill

I love Aire Serv of Newark! They are always punctual and get the job done quickly and professionally. I will not use anyone else since I found them! I needed a part for my AC and they were fast at getting it in and installing it. If you are looking for someone to work on your heater or AC please check out Aire Serv of Newark I would really recommend them.

C.J. Stunkard

Tech Josh L. came to our home today due to the outdoor unit's failure to receive power. He took time to explain the problems with our unit and provided cost-effective solutions for today, in addition to outlining some long term concerns of which we'll need to be aware in the coming year. He was consistently courteous and very helpful, and the unit is in good working order following his thorough analysis and repairs.

Loida Gileta

They were courteous and professional. They were on time for both the quote and the installation. Good value with a great warranty of 10 years parts and labor.

Jessica Walsh

They were great. Professional and did a great job

Mike Profit

Recently had my HVAC system replaced and was extremely happy with the entire process! Sarah walked me through the different payment options and answered all of my questions, which were many. The technicians were knowledgeable, cheerful & efficient. They were in and out in a flash & completely cleaned up - it was like they were never there - kinda like Santa on Christmas Eve - and left a shiny new furnace & AC unit!!!

Susie Moak

From start to finish the people at were efficient, friendly and prompt. They all did a wonderful job and I would recommend them with enthusiasm to anyone I know or meet who needs any of the services they offer. Thanks for taking such good care of my properly!!

Ronnie Joseph

James Vendetta was very professional, patient and courteous.

Jim Fetter

Such a quality organization. They care so much about their customers and strive to provide the best service possible you won't be disappointed calling Aire Serv of Newark! I highly recommend them no matter whether you just need a tune up to make sure you're ready for the winter heating season or looking to replace your system for the absolute best comfort and energy savings. You can trust this company!

betty mick

Tyleek was great. I liked the work that was done.Really good service

Cynthia Beane

Everytime I have had this company, everyone is so friendly and professional

Therese Moore

Sarah and her team are outstanding. From the initial quote to turning on our new complete system they were professional, knowledgeable, patient and friendly. I would highly recommend AIRESERV to anyone needing a new heating and air conditioning system.

Me gmail

Late yesterday afternoon my air conditioner stopped working and I called several HVAC places to see if they can come out and look at it. Within 2 hours the house was at 81 degrees and only going up. Within 30 minutes of leaving a message on the service I received a call back and in 1 hour a tech (Justin) came out. He was polite, explained what he found, and fixed it…in the pouring rain outside. I was surprised how reasonable the emergency diagnostic cost was, then the cost of repairing it and parts that I signed up for their service plan. Great customer service at a great price. Thank you!

Gary Merkel

Have used Aire Serv of Newark DE for many years. This is a company that is 100% trustworthy - fully competent service and honest pricing. If you are looking for an HVAC company to build a long-term relationship with, this is the one. Extra shout-out to Justin who has been our service technician... he keeps our systems running smoothly and efficiently. Great company!

Christie Eisler

Great customer service. Jackie, our service technician, was terrific. He gave honest opinions and offered services and equipment replacements without the pressure. He came right on time and gave a 'call ahead' before he came. Very personable also. If someone is coming into my house I want to feel like I can trust them and he definitely represents his company well. You can tell Jackie enjoys his job and loves helping homeowners like myself. Aire serv will continue to get our business from here on out. I have never had a better experience than I did today, with an HVAC company. Hands down you should try them also. I also feel their pricing is fair!

Thomas Sheehan

I was told by another company that I had a crack in my heat exchanger & called Aire Serv for a second opinion. I was able to get an appointment right away. My technician Juan was prompt, very knowledgeable and professional. He performed a thorough check of the heat exchanger & confirmed there were no cracks. He checked the CO level & inspected the appearance of the flame to be sure. Getting the second opinion saved me a lot of money & gave me peace of mind. I highly recommend Aire Serv & will be calling them again for all of my HVAC needs.

ronald fries

I have been a customer of Aire Serv of Newark, DE since 2006. Ben Boyce is a man of integrity and honesty and all of his employees have the same character. Today Joe Zayak preformed an annual maintenance on my AC. He was courteous, professional and a real gentleman. He took time to explain potential problems associated with my 13 year old unit. Super technician and a great guy. Made me feel he was a friend and not just a service man.

Chrysa Cohen

When my thermostat stopped working on a late Friday afternoon, I panicked because the weekend was supposed to be quite warm. Aire Serv came out first thing Saturday morning and had a new one installed in no time! What a relief! I highly recommend them!

- jv -

I have nothing but great things to say about their schedule flexibility and the technician they sent. Justin was amazing and extremely knowledgeable. The service team even called me back and ensured I was happy when a mistake was made around the diagnostic charge. They credited the fee quickly and was extremely apologetic for the oversight. This is an AMAZING company when it comes to customer service, kudos to the owner and the people that work for him. They're not there to just sell you a new system, they will just fix what is required and educate the homeowner along the way! Highly recommend!

Meredith Sutzko

I was extremely pleased with my service from Aire Serv. CJ arrived on-time and he had a lot of experience doing HVAC. He was very methodical in diagnosing the problem with my unit and advising me of the different options to fix it. He did an outstanding job to explain everything to me. I would highly recommend CJ and Aire Serv for all your HVAC needs.

zhang gan

Very professional and responded the call earlier than appointment time. Rich was the technician and he was very professional and friendly, overall a very good experience.

Jeremy Migone

The service we received from Kevin was wonderful. He took the time to explain everything and offered assistance and asked us if we had any questions throughout the duration of the service. He came out Sunday and made the initial review and then returned on Tuesday to replace the broken fan motor. Kevin was very friendly and the service we received was exceptional. We made the right choice choosing Aire Serv and having the opportunity to work with Kevin.

Jerry Summers

This is our first visit by a technician from Aire Serv, although we had heard good things from references. Josh Leonard did a very thorough job, more thorough than our previous HVAC supplier. Looking forward to more good work from Aire Serv.

Gretchen Schweiger

Bryson and Kai were fantastic and very knowledgeable!

Lois

Jason helped make this as painless as possible. Jason provided detailed information on the warranty and service program , plus the State energy rebate program. Carlos and Billy did an awesome job with the installation. Jason, Carlos and Billy answered any questions that came up. Carlos helped us get set up with the app for our system.

benjo cuento

Air Serv repaired our broken heater immediately! Air Serv was ready to install a new furnace in our house the next day. Techs were willing to listen and resolve the heater issues we had. Thanks! ⭐

Sandra Bowman

Juan Diaz and his coworker both did an excellent job in cleaning out my outside AC unit so it runs more efficiently and did maintenance on my heater/AC at the same time. They were very professional and answered all our questions. I feel very confident that my AC/Heater are in top notch shape!

Huntington Newark-DE

The technician arrived prior to the scheduled time and understood that I had students coming into the center shortly, so he performed all his inside system maintenance first and saved the outside maintenance tasks for after the students arrived so we did not have any potential concerns about confidentiality for our students. When he completed the maintenance tasks he provided a brief overview of the tasks performed and asked if I had questions or concerns. This company is very customer and service focused. A month after my original scheduled maintenance service date I needed an expensive repair. Sarah scheduled another technician to look at the system and check for leaks so I would not be spending money to repair and have another problem in a couple of months. AGAIN, this company is extremely Customer Service Focused. I highly recommend them.

Brian S

Nick Bradley was very professional. He knew exactly what to look for after I explained my situation with my heat pump. Answered all of my questions. Totally very satisfied with Aireserv.

Diane Johnson

Justin is the latest tech that has come to to our home and as usual the techs are knowledgeable and friendly. AS of Elkton has earned our trust and business for years. We are very happy with their service each and every time

Jessmar Fabian

Tyreke and Rob were friendly and professional. They did a very good job.

Jenny Darden

I called Aire Serv early this morning and was given an appointment for today! Shortly after, I received an e-mail showing me the technician, Juan Diaz, who would be helping us. Juan was prompt, friendly and efficient. He listened carefully to the issue and the proceeded to do his own thorough evaluation. Fortunately, the only issue was a simple system communication problem which was corrected by a re-set. Juan was extremely patient in explaining our system to us and the simple fixes, codes on the equipment, and things that would help us keep the equipment last longer and remain in top operating order. He was friendly and informative...the perfect professional. This was our first experience with Aire Serv however we will use them from this point forward. Thank you Aire Serv and thank you Juan Diaz!

Harry Kinsler

Justin stopped by to check out the gas hot water heater. Did a great job!! Cleaned the soot and was working great. Then did the fall check up on the heating system. Found some important issues that needs to be taken care of. He was clean, talkative and would recommend Aire Serv and Justin to help in your ac/heating issues

brenda thompson

Jesse was amazing he was punctual, professional and polite. We had a bird in the dryer vent, he not only remove the bird which turned out to be 4 birds, he covered the vent to prevent that then from entering. AireServ is on point with customer service. If you have a need for any of their services give them a call you won’t regret it, I’ll be calling them again for sure... Thanks Jesse

Liz Murphy

Aire Serv is by far the best HVAC company I have ever used. I placed a call for NO Heat on a Sunday afternoon at 2PM. Sarah a "real person" answered the phone. She assured me that Justin, one of their service techs, would be at my home between 3-5PM. Justin arrived within an hour. He quickly diagnosed that my problem was electrical and now Delmarva is on the way. So grateful for their knowledge, and experience. Thanks again Aire Serv

Errol Weir

Very thorough and responsive to questions. I'm very impressed with the performance.

kevin mabe

Aireserv called me the morning of my service day and asked if it was OK if they came earlier than scheduled time. I said absolutely! Technician CJ Mccann arrived and assessed the problem quickly. CJ gave me a cost to repair before he started . He was very thorough with his service. I would highly recommend this company for any HVAC service.

Dwin Culver

I had Aire Serv come and inspect/tune-up my furnace. From the young lady who answered the phone to schedule my appointment, I believe her name was Jessica, to the technician Jessie Reeder, I could have gotten better service. Would most definitely recommend. Am considering a service plan with this company.

Sarah Iheart

I am a very happy customer! Juan Diaz is courteous, knowledgeable, and very professional. He explained every step and helped me make an informed decision. He is very patient and addressed all my concerns. My outside unit stopped working. I called the company late Friday afternoon. They sent Juan early Saturday morning. They even sent me his picture right before he arrived. Their service is truly exceptional.

Sanat Doshi

Justin was incredibly friendly and professional. I would highly recommend his services.

Lisa Prettyman

On both occasions, Jessica was outstanding, conscientious and diligent. Her friendly upbeat voice was a wonderful first impression. On both occasions, the technicians were timely, friendly and knowledgeable. They made sure I understood what was wrong and the best solution. HIGHLY RECOMMEND! 😊

Tracy Lynn Sparks

Thank you Bryson and Cai for the knowledgeable and professional service today!

Bill Jeppe

I have used Aire Serv for the last 4 years to service my units on both of my residences, previous and current. I have always been MORE than satisfied with the quality of the service and communication. Always above and beyond!

Sean Ward

Ryan was professional, friendly, knowledgeable, and helpful! Would ask for his return in the future!

David Moyer

I came home from work around lunch time and discovered the house warm. The air conditioning unit outside was running but no air was coming out of the vent. I called Aire Serv and with in 1 1/2 hours they sent a technician out to me. Juan Diaz arrived. He got immediately to work and found the issue. The “A”coil was froze up. He did some more checking inside and outside the house. Outside he discovered that who ever replaced the outside condenser motor fan had put it in reverse. It was spinning the wrong way. He fixed that and found the capacitor was also shot. With out even hooking it up to a volt meter he could tell it was bad. Once he hooked it up, he was indeed correct. After servicing the system with Freon and bringing all the numbers where they should be. The air conditioner was pumping out nice cold air. Juan was courteous and knew was he was talking about. I would absolutely call the company back and especially ask for Juan.

Alexandra P. Overgaard

I highly recommend this company. I called on a Sunday morning (and to my surprise they answered the phone) and they sent out a technician the next morning. Justin B. fixed the issue as to why my AC unit suddenly stopped working, and went above and beyond by washing the outside fan unit. He was very thorough with everything, and most importantly fixed the issue. He was very patient when I asked him questions to find out things that I can do and things that need to be done for maintenance of the unit. The pricing seemed reasonable as well. Another small thing that I really appreciated was the text message to show the technician was on the way included a picture of the tech so you know exactly the person that should be arriving, as well as a quick little blurb about them.

Jennifer Richburg

Thank you Jackie Martin, Technician for exceptional and professional services today. Additionally, I recommended Aire Serv to my brother who was closing on his home but needed HVAC services. Jackie checked out the unit and made some minor repairs . My brother is thoroughly impressed with your company. and looks forward to becoming a client when he and his wife purchase their new home in Middletown.

Marita Borowski

No problems at all. Josh was very professional and patient in explaining everything. Also respected our property. Very very satisfied.

Tammie Durr

Tyleek - he was very personable and professional, would like him all the time !!!!

Clair Clawson

AC service-install of surge protectors/uv and electrostatic filter. Justin arrived as scheduled and performed work in a professional manner. He is a good technician-skilled and knowledgeable. We have had him as or tech in the past and have always been pleased. No upsell. Pleasant, efficient, and informative.

Todd Moore

The technician that came to me was very well knowledged and very professional. As general manager of a large construction company I am around very many companies and foremen and have to say this technition was steller in his trade and how he performed in assisting us. AireServ did a great job from beginning to end.

Deb Short

Jackie was very professional and spent time explaining how he could clean the mold from our furnace and prevent it from happening in the future. We appreciated the care he took in respecting our home by placing a mat at the entrance. Jackie was very friendly and had full knowledge of our system. Also, Scooter who was also very professional did a super job vacuuming and cleaning out all the vents and registers in our home. We had just moved in and wanted the system clean. He spent a lot of time making sure it was done well. I would suggest Aire Serv of Newark to anyone. Very pleased!

Lola

They helped me with financing a new AC and heating system for my older home and they did it fast. They were professional and worked with me to get me a reasonable price. Highly recommend

F Gallagher

Kevin F. Was the tech sent by Air Serve to help trouble shoot the reason why my electric bill was so high. He found that my heat pump had a refrigerant leak thus causing the emergency heat to kick in. Recommended either fixing the issue temporary or installing a new system due to my current system being outdated with the old Freon. Gave me a quote for a new unit to think about. Made sure I had emergency heat working. He also kept me at a reasonable price for diagnosing the issue. He changed out my old mercury thermostats for a new electronic programmable one. He was caring and professional.. Would highly recommend. Great job Kevin.

Paul Mills

I purchased a Groupon to have my heat pumps serviced. Kevin did an great job with this, carefully explaining everything about the units and telling me their condition. He did not push a service contract, but did explain the ones they offer. Very pleasant experience and I will be having them come back out in the spring for my air conditioners.

Tassy Moore

An AIRE SERVE technician named Matt Harper came and cleaned our ac today. He was very kind very sincere and very efficient with the smile on his face. It is so hard to find people that come out and are respectful and all the things that I found him to be at and not rude and everything else. I appreciate air serve and Matt Harper. I would recommend Matt Harper and if any of the other air serve employees are like him then I would highly recommend this ac company.

Vimal Kannan

Great service by Bryson and Brian. They were professional and explained the whole process and also cleaned up after they were done. Highly recommend.

amit brahmbhatt

I had really good experience working with Aire serv technician CJ McCann. He is very professional and knowledgeable person, he explained me the problem we had in our AC and provided solutions. I strongly recommend Aire Serv service.

Anne DeAngelis

They installed our new system in a timely matter, and the house hasn’t been this cool in the summer in 13 years. It’s working fabulously! Juan Diaz and Juan, Jr. came here to complete the task of installing the new humidifier, and they were courteous, very knowledgeable, and so professional. I highly recommend AirServ and these two technicians in particular.

Ben Holmes

Tyleek came out and diagnosed and fixed the issue. Very friendly and professional.

Steve D

I had a problem with my furnace on a cold winter night. Called at 1130pm and immediately spoke to a representative who scheduled service between 7-9a the next morning. The technician, Jackie Martin, arrived promptly at 710a and diagnosed the problem shortly after. Jackie had to order a part and returned within an hour to replace it and have my furnace up and running. Unlike other companies, I was not told I needed service that was not needed nor was I charged a ridiculous price. Great job Aire Serv!

Richard Olin

Justin was very professional, courteous and knowledgeable. He covered his feet when entering my house and also wore a mask. He answered all of my questions about the installation. We were very pleased with the work and with the outcome of the job !!!

Collin Craig

Was able to come the next morning after contacting him and was able to diagnose, and fix my AC problem within an hour. Quality work.

Ds Song

Today I experienced another wonderful and professional service by the Aire Serv company. On 12/5/2016, Mr. Kevin F. was helping me with my semi-annual maintenance and found water leakage in my furnace. Today he came back with part to complete the repair. For both visits, Mr. Kevin F. arrived on time, and conducted service with courtesy and respect. He took the time to explain what he was doing and why he was doing it. His service visits brought me warmth and peace of mind for this coming winter. I am looking forward to next visit in Spring 2017. And, I know I would definitely recommend Aire Serv to my friends and families.

Amber Phillips

I called at 5pm for an AC service call, and the man on the phone was so pleasant & helpful! He had s tech at my house in less than an hour. Jackie is the tech who was so professional, friendly & helpful! I'm so glad I called them today and will definitely tell everyone I know on social media to use this company! They made a customer for life!!!!

Linda Miller

Jackie Martin was out this morning to check out my air conditioner for the summer. He did a great job, was very personable and informative. Left a clean room, as every Aire Serv employee has done. Not only will I call them again, I have recommended them to several people. In fact, my neighbor called them a few weeks ago to clean and check her air conditioner and furnace.

Luke Chapman

Aire Serv was an ease to work with and is very fair in pricing. The technician, Justin who serviced our HVAC units was prompt, polite, clean, fast, thorough, friendly, and maybe most importantly he was very knowledgeable and obviously experienced. Thank you Aire Serv.

Jayce Leon

Justin Was great. Gave me great options and just waiting for Jason to come but on Friday with my estimate replacement. He was very honest and guided me through it all that way I was able to understand. Will keep you updated on the end result.

margo merida

I called this Sunday morning to report a heating problem. They had a service Tech, Juan Diaz, at my house before Noon. Juan was very polite and extremely knowledgeable and the problem was solved and fixed in a very short time. I highly recommend Aire Serv for all your heating and cooling problems and/or replacement.

Mark Wieczorek

I called Air Serv again since they were the company that installed my two brand new Lennox HVAC systems last summer. They did such a great job, I decided to call them when we began having problems with our hot water heater. They came out the next day and diagnosed the problem. Air Serv installed a brand new Bradford-White 75 gallon hot water heater for my home just two days later. Once again, they did a beautiful job. Thank you very much for your promptness and professionalism. I highly recommend Air Serv for any service they provide.

Ananda

will Boyce and his coworker did great job for my home duct cleaning. I really appreciate their work and recommended. Thank you for your great work.

Lee Geissler

Our upstairs air unit was leaking water. The gal who answered was polite and helpful. She was able to get us an appt that day even earlier than she originally thought. She called me back to let me know the tech was on his way which is super helpful when you have 3 toddlers:) I love how all the techs wear the protective shoe coverings. EVERY company should have those! Our unit was fixed within a reasonable time and the tech was very professional.

Patti Thebus

Justin was our technician. He was excellent. He knew exactly what to look for, how to fix it. He was great. I’d highly recommend Justin Barr and the AireServe team.

Jesse Guiff

On time, provided me with good information, very respectful and looking to take care of my needs without trying to sell me on products. Will continue to use this company. Thanks Jesse the technician that helped out that day.

Sue Merkel

Our experience with Aire Serv was extremely positive. Their services and products are very reliable, and the work is thorough. Everything is explained well and documented with pictures as well. We highly recommend them!!!

Cecil Bond

My Technician came out he was 2 minutes early. He diagnosed the problem with my heater called in and got authorization through my home warranty company and fixed the problem the same day. He worked with integrity and kept me informed of what he was doing the whole time he was here. Being a business owner myself it was all of the little things the technician did when he came in that was greatly appreciated and that would make me call him back before I looked for anyone else. He identified himself as soon as he came to my door, he placed a temporary door mat and put on boot covers to protect my carpet as he went in and out of my house. Once he completed the work he set my thermostat and vacuumed out my system. Its the little things that make consumers happy and help businesses to grow. Jackie Martin and Aire Serv of Newark did an outstanding job and I appreciate them.

Stephen Cline

We had George come out today. He was great. Super friendly! He got right to business, and was not bothered in the least to have to work with my kids running all around him. Love when I have people in my house who aren't afraid to talk and have conversation. Thanks Aire Serve and thanks George!

Ken Clifton

I am a long-time customer of Aire Serv Newark & Elkton. Across the board they have the best HVAC techs and friendly & efficient customer service staff you could ask for. Today's service, annual routine maintenance, was another shining example of their attention to detail and willingness to put in the time to get the job done properly. After checking and thoroughly cleaning our HVAC system, my tech Justin, was able to diagnosis an issue with the HVAC's thermostat not properly communicating with our heat pump. Bottom line Aire Serv will be replacing our smart thermostat with a new unit while our HVAC system is still under warranty. Hurray!

Mr. Blue

Zack did an outstanding job troubleshooting my AC issue. He kept investigating until he was able to determine the exact cause. He then provided me with repair/replacement alternatives. Not only is Zack is very knowledgeable, but he’s also professional as he puts the customer first.

Gail Kennedy

This was my first time using Aire Serv of Newark and my technicians name was Juan Diaz. I have NEVER been this pleased with a company. Juan arrived on time, clean and very well spoken. As a woman, often, technicians speak down to us. Juan was very professional and explained to me, every step of the way, what the issue was with our AC. Although my issue will require a follow up visit because a part needing to be ordered, Juan put in a temporary fix to assist my tenants in the short term. My tenants contacted me last night to say how pleased they were to not be living in a hot home. Thank you Juan and Aire Serv of Newark for helping me so quickly. I look forward to a long relationship with you all!

Ryan Straub

Brian showed up on time and ready to work! Very professional and hard worker. Explained the process and kept me up to date with photos and how the cleaning was going. Highly recommend. Thanks Brian!

Kevin Staniszewski

This company has served our church and community center for over 3 years. Not enough could be said regarding "satisfaction" on every level. From the receptionist who takes our call to the many techs that have all exceeded the standard of customer service we expect, we have found a top shelf business relationship with this whole company!

Bobby Cresswell

This is a great company to provide your HVAC service needs. Our AC stopped working and one quick call to AireServ was all it took to get our house nice and cold again. CJ McCann was the Service Technician that came to make the necessary repairs. CJ was polite, personable, and kept me informed during each step of the process. Thanks CJ! Hopefully we don't have anymore HVAC issues, but if we do, I will be sure to contact AireServe of Newark.

Dianne Bingham

Justin was on time and was knowledgeable about humidifiers. He gave me quotes with no pressure. He also explained the difference between the available humidifiers clearly. I have always had a good experience with Air Serve and will continue to use them when needed.

Theresa Trainer

Kevin F. was fantastic. He was very thorough; he communicated to me on the phone and explained the problem and the solution in an appropriate and professional manner. He was genuinely concerned for me and my children as he made sure to get the part needed for my furnace and repair it the same day. Thumbs up to Kevin; I now have heat again!!

mark weaver

Very happy with service! Scheduled appointment was spot on, friendly in office and at home! Very reasonably priced service call! How many companies out there that will come to your house and repair your problem (Fireplace not lighting) for less than $100. Very happy first time customer.

Jo Pitcher

This is the second time Josh has been here for service (we requested him due to the last time). He was terrific again. He took the time to explain our options and as always was very patient and efficient. Thank you, Josh for fixing our issue - at least temporarily with our fingers crossed!

Lk Foran

He was on time and check my unit and showed me his findings. He explained how the repair was needed and let me know up front the cost. I'm very satisfied with the service I received.

Rachael Thomas

Aire Serv answered the phone, returned messages, responded to questions, explained processes and procedures, showed up on time and fixed my problem. And the price was not outrageous...their consult fee is applied to any work you have done so that's a great value.

h garrity

Both men were professional and they took tim to explain what they were doing.

Emory Au

Very well done and Ryan was very patient and helpful.

Chefdebs

This was the best experience I ever had with a repair service. Prompt response and showed up on the dot. Jason is a wonderful technician who was courteous and knowledgeable. Can not thank them enough!

Junbo Son

Jason is a very professional and amazing person =)

Doug Delaney

Installation technicians Bill and Kevin were on time, professional and adhered to all Covid precautions. Complete HVAC system replaced and old system hauled away same day. Cleaned up prior to leaving, aside from the new equipment you would not know they had done so much work. We would, and have already, recommended Aire Sarv to friends and family

Alicia Yin

Thank you CJ (Curtis) for the notice and arriving earlier than scheduled. I appreciated you providing me with full details on each step while fixing my AC unit. It was stressful not knowing what the outcome would be but you made me feel comfortable knowing we were in good hands! I am so glad we chose Aire Serv. I just did a little research and learned that it is a smaller company and by my experience, trustworthy!

InterdimensionalToad

Jackie Martin was my technician. He was very professional, personable, informative, and passionate about his work. He went above and beyond my expectations. I learned quite a bit about by HVAC system and now I know the types of things I need to be thinking about moving forward. Talk about a crash course in heating, cooling, and home air quality! I would recommend these guys to anyone. Edit: Also, Jackie came out to my home in a timely manner. I initially reached out to SchagrinGas to perform service on my system. I had to call them twice to remind them that I scheduled an appointment. They were suppose to arrive between 2-4pm, but I didn't get a call until 8:30 pm asking me if I still wanted service or not. I thought that was unprofessional. Thankfully we got in touch with Aireserv.

mike ormord

Nobody could figure out what the issue was with my heater until the technicians from Aire Serv showed up. They diagnosed and fixed the heater in minimal time and I didn't get raked over the coals in the process. I am very happy with the quick response to my issue and will be calling with any future issues.

Wiktor Serafin

We have converted from Oil to Gas and Aire Serv was our contractor of choice. The job was substantial as we replaced the furnace and the AC unit, removed the oil system, added new gas lines, and upgraded other features. We have quoted with multiple vendors and by far Matt and Aire Serv were the most responsive. One may think this responsiveness would end once the company received the order, but it did not. On a job this big, not everything will always go smoothly. However, the response to any of the hickups was immediate. At the end, the job was completed as quoted, the company went above and beyond to ensure we were satisfied, and we are more than satisfied with the equipment so far.

Kim Taylor

Arrived on time, they accommodated my schedule as an employee that works from home. Kevin and Bill installed a unit for us to enjoy AC this season!! They were very tidy, beginning with cloth tarps that draped over the floor all the way to the basement stairs. And they left my house (and flower garden) without leaving a trace of the installation.

shelly Brown

The service tech was very knowledgeable, explained many things about our furnace and it's operation. I learned new things about the system - it was a great experience.

B Meredith

We got an A/C through Aireserv in Newark in August 2016. We worked with Nick Slater. He was personable, attentive, forthright and saw the install through. The price was great, esp. compared to some of the major competitors. I think they sell Lennox. They also sell Daiken-Goodman, an American made product. 10 year parts and service warranty is very nice. Though we haven't completed a season yet we have liked the Goodman and had no issues. The installers, Brett & Quinn, were really great, too. They were skilled, thorough, detailed and resourceful. This past fall Matt came out for a tech check on our heater and he was prompt, thorough and courteous. And its a family owned business. I highly recommend.

sheila warren

My outside unit went down, called at 6:05 this morning. They told me a tech would be here between 8 & 11, confirmed with an email. Tech was here 8:10. By 9:00 the unit was up and running. That is the kind of service I am looking for.

D Wil

The techs sent on 3 occassions were helpful knowledgeable and quite polite. Juan Diaz of the Newark, DE office, arrived on the final visit a couple days ago. He called first and arrived to render a svc check up on my a\c system. He explained what was necessary and due for the system in the near future. The best part is that he answered all my questions and gave very good advice for my thermostat, heating and a\c. I'll continue to use this company for my heating and air conditioning needs.

Michele Andersen

Technician Andrew Segner did a great job on the first year cleaning of our new air conditioning unit. Before starting, he asked up front if we were having any issues or any requests about the air quality. Afterwards he explained in detail the actions he had taken to make the unit more energy and safety efficient and financially affordable for us to maintain while improving the quality of our air. Very happy!

Paula Ingrao

They came out to give us an estimate on replacement, Very knowledgeable, shared information regarding product and what was truly best for us. Did not up sale, gave as the best option to keep the home the most comfortable

Brian Duffy

Curtis (CJ) MCCann showed up at our location early and was waiting for me when I arrived. He and his partner identified the problem with our HVAC unit immediately and solved the problem within thirty minutes. Everyone was very helpful and courteous. I appreciate the professional service. Definitely will go with them again.

Claire Reynolds

I have not had the need to take advantages of Aire Serv of Newark. However, I know many people who have used their services. What I hear is that this company is thorough and works tirelessly to make sure each customer is satisfied from the time the first call is made until the job is complete. If you are looking for a HVAC company, don't hesitate contacting Aire Serv of Newark.

GEORGE SANTIAGO

The serviceman really explained everything to me in detail. He found that the Builders had put the wrong heater and that the air conditioner was too large for my house. In the long run it would’ve damaged my system. The men who came after CJ to clean the ductwork noticed that the ducts were clean and saved me $500. How could you go wrong with a company like this.

Tom Miglino

Really good experience - or as good as home repairs can be. The call-center staff were pleasant, helpful and understanding. Our tech, CJ, was awesome. Pleasant, courteous and knowledgeable. Great job guys.

Lauren Neubauer

Communicated very well about appointments, walked me through what needed done

DD

The annual appointment process was easy and professional. Joe the technician was knowledgeable.

Jeanne Badlato

I highly recommend Aire Serv. They put in a whole new HVAC system for me. They have great customer service and gave me a good price. Their service plan is also very good. They are very personable and will go the extra mile for you.

Dominick Hinderer

Very respectful and informative would recommend this company to everyone I know.

Denise Brower

Arrived on time, friendly and professional. Justin is very knowledgeable and was able to service our equipment and answer all our questions. Always have had a great experience with Aire Serv. 👍 …

Deborah Huddleston

My experience with Aire Serv couldn't have been better, from the time of needing to replace our system to having them getting it ready for the next season, they have been professional, knowledgeable and friendly. I would recommend them to anybody. Thank you Aire Serv!

Tommy Lu

I went to their web site because the high review rating. They have an online chat available so I use it to explain the problem I had with my A/C. Through the online chatting, a phone call came and I was able to schedule an appointment. It was easy and smooth. The technician, Andrew Segner, actually arrived early for the appointment. I guess the thing that impressed me was that a text message was sent before Andrew's arrival so I knew who would show up and fix my A/C unit. Andrew took a quick diagnostic and my A/C unit was fixed within 15 minutes. Great knowledge on A/C unit and customer service.

Shelley Hanz

The service tech Jackie was extremely professional and courteous. He found the problem right away and had a solution within minutes. The first company was called out numerous times and did not find the problem with the unit. Jackie provided advice and answered all of our questions. He was leaps and bounds above the other service tech in all aspects.

Samantha Kolodi

Juan is an amazing technician, who makes sure the job is done correctly. He went above and beyond to make sure I was happy with the overall job. I couldn’t be more satisfied with him or the company...recommend 100%!

Helen Sureda

Fantastic service and extremely knowledgeable and courteous technician. CJ went out of his way to repair our a/c in spite of high temps and evening hours. I highly recommend Aire Service.

Tim Rivera

We had a tech, Justin, come in to look at our water heater. He did a thorough investigation and even looked into our furnace when he saw something wasn't right. He gave me a clear explanation of his findings as well as suggestions for next steps. Highly recommend!

Charlotte Fredell

The service was great. They arrived as was scheduled. Jesse inspection of my heating system was through, answered all of my questions, and tighten valves under my kitchen sink that were leaking.

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