Reviews of American Mechanical, Inc.. (HVAC Contractor) in Virginia Beach (Virginia).

American Mechanical, Inc.

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375 Comments

HVAC contractor

HVAC contractor

633 10th St #202, Virginia Beach, VA 23451, United States

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Information of American Mechanical, Inc., HVAC contractor in Virginia Beach (Virginia)

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Reviews of American Mechanical, Inc.

E Gaines

Service tech was excellent and willing to answer my questions and took the time to explain everything in a way I understood. If I didn’t understand, his communication skills were amazing and he was able to describe things differently but get the same result of me understanding which is an invaluable skill and made me more confident and comfortable with him and the company. 10/10, five stars, best in class customer service!

Spencer southerland

So grateful for our experience with Phil today! We went a few days without hot water and were pretty stressed going into the appointment. Phil was reassuring and professional and kind and ended up installing a new water heater the same day. We’re very happy with our experience with American Mechanical and their techs!

Mackling 101

Jason provided top tier service helping me get some electrical projects over the finish line before I sold my house. Will definitely be looking to use again in the future. The responsiveness of the business is also stellar. Email alerts and tracking makes it very easy and clear to when and who is going to be completing the work. Very reasonably priced.

Alexandria Cook

We called American Mechanical on a Thursday afternoon because we noticed our garbage disposal was leaking pretty heavily. I explained to them we were going in to have a baby on Saturday & we were hoping to get this repaired before then. They had a technician to my house by Friday morning. We absolutely loved their service! They were professional, prompt, & knowledgeable! Would most definitely recommend them!

Jeffrey Ritchie

Team showed up on time and completed the job in a timely manner. Very professional, knowledgeable and explained everything I needed to know. Central air unit went out after 23 years and had a new system installed. System is much better and more efficient than previous system. Couldn't be happier with the level of service, speed and results as well as affordability. After getting multiple estimates American Mechanical was the best value.

Allison barao

Ed was friendly, professional, and timely. He was especially sweet to my toilet-obsessed cat as he completed my plumbing inspection. He offered to repair a few non-emergency items in my home on the spot, and gave quotes for future repairs. He was knowledgeable about the services provided and completed the inspection in a timely manner. I will definitely call Ed for future repairs and inspections!

Ron Doyle

Darren was excellent! Very professional and knowledgeable! Gave me a no pressure quote on repairs and assisted with extra pictures of attic for claim of rodent damage to my pest control service. I highly recommend him and this company!

Ashley Rose

Selling real estate I come across professionals in their trade on the daily, Jason is awesome. He was super thorough, addressed all of my clients questions and helped them understand things as new homeowners. The office was great to work with and very helpful. Highly recommend this company, and Jason!

Brenda Stevenson

I requested a diagnostic appt for 3 items in my home. The technician (Raymond), arrived in a timely manner, and was very pleasant and professional. I feel that he gave a fair estimate of each item I needed repaired, and was able to fix one of them the same day. I’m happy with the service I received, and I do plan to use this business again in the future. Thanks!

Susan Speth

Brandon W. Came out and got our system up and running in a timely manner! Our previous company (that is no longer responding to my calls) had not been able to accomplish this in the last 4 months, with techs coming out every couple of weeks. I’m so glad that I reached out to the manufacturer and they recommended American Mechanical. I now have a company that is reputable, knowledgeable, and has great employees!!

Elizabeth Nosal

Awesome sales rep that came out inspected my systems and spent a lot of time going over all details of replacement options. Followed by Excellent technicians that removed my two old heating/air conditioning systems and installed new ones! Highly recommend!

Catherine Coates

Lee was incredibly helpful, informative, polite, professional, personable, efficient, and an overall pleasure to work with. I felt that our time was respected. He provided us with information and resources and did not try to upsell us or in any way make us feel pressured into something we didn't want. After his diagnosis and repair our equipment is working perfectly. Thanks so much for the excellent service!

Tina Crawford

Brandon did an excellent job fixing our heating system. It went out last night, my husband called today and the work is already finished. It only took a couple of hours and he had the part on his truck. Very courteous gentleman that cared about fixing it and cleaning up after he was finished. Highly recommend this company and Brandon too. Thank you

Tracey Rentas

Technician was very courteous, called when he was on his way. Had to wait for me to arrive at home. I was out doing some thing and very patient waiting till I arrived home. Very nice very pleasant very professional. He gave me a rundown of what he was there for what he needed to do and then he got right to it. he was very knowledgeable about my system. Tell me what I need to do to keep it up. I want to think about replacing it because it is a very old system. I want to thank him for his patients and service.

Loreen Mullarney-Yano

Our old water heater was halfway out the door, so we called American Mechanical to the rescue. They responded promptly and sent their tech, Rich, that very day. Rich came on time, inspected our old unit and found, as expected, that one of the elements was as dead as Jacob Marley. We arranged with him for a top quality replacement unit that would fit the spot where the old one was, but better. He pointed out the wiring and pipe problems, which were never satisfactory and potentially unsafe, in addition to the fact that the old unit was really too short, so that it had to be placed on cider blocks. Rich returned the next morning as promised, even earlier than expected, disconnected the old unit, fixed the piping issues which had looked Frankensteinian, and cleanly installed the new unit, with everything fitting as it should, taking the time to explain exactly what he was doing and why all the way through the procedure. He tested everything to make sure it was working properly and cleaned up the area. The new unit may have been more expensive than we had expected, but we trusted American Mechanical to do the job right, and they certainly did. Rich was top notch and very professional. There is a reason we went with American Mechanical. They have earned our repeat business.

Not Happy

After getting different information and the run around from other HVAC companies with no resolution. We contacted American Mechanical, price quote much cheaper than the other companies. They were very professional and experienced. Spoke with rep., contract was emailed to us, we signed on Thursday; they were at our home on Monday morning. Hot water heater installed within hours as they had to bring the other one down from the attic, which is a task. Thank you again for your exceptional service.

Matt Meixler

Very pleased with American Mechanical in general and technician Shawn in particular. Not only were they able to come out on the same day as my call, but it was within a few hours. Shawn was friendly, professional, and most importantly good at his job. An issue I had been putting bandaids on for far too long is now legitimately fixed. And at a good price, too. Would recommend.

Valtee Belcher

Great and professional service. The technician, Nick, was very knowledgeable and motivated to discover the root of my plumbing leak issue. He was able to determine that the leak was due to a poor meter reading Public Utilities, which took a great stress off my shoulders as a homeowner. Definitely will use this company in the future!

Sherrita Muse

I would definitely recommend this company. When I called, they set up an appointment for someone to checkout my heating unit fairly quickly. The technician (Austin) was very detailed and informed me what was the problem but also identified other areas of concern for me to consider. The technician was very professional and was very informative. I’ll definitely work with this company again.

Arlene Day

Staff at the office was extra nice and I don't think I am spelling her name correctly but Chrissy went out of her way to work with Virginia Gas company to finish up the generator project. She was great. All of the people that I have had contact with from you company have been very professional and polite.

Catherine Ing

We needed the auxiliary vent pipe from our kitchen relocated because the previous owner of our home installed it in the roof valley, which caused a major leak. Paul coordinated with our roofers to remove the old vent & cap the line, and installed a new vent for us in a much better location. He made the whole process quick & painless!

Jessie Armstrong

Recently discovered a leak in one of the pipes coming from our water heater. Was able to schedule an appointment same day. Phil was very professional. He explained what needed to be done and gave us some options for replacing the unit which we will do in the future. He was very efficient and we’re pleased with the result. He also provided a recommendation for a company to help with the water damage. Thank you!

Elizabeth Labaire

I felt likethe technician easily recognized that my main concern was safety in an older home. He educated me on types of options and how older houses were wired differently than those that are newer. I felt he neither tried to oversell/undersell, but simply understand my concerns, my financial capabilities, and my needs. I would recommend without hesitation.

chad marshall

My experience with American Mechanical was excellent from beginning to end. The office staff was friendly, dispatch service was communicative, and the technician (Lemar) was great. He showed me everything that was good with my system, as well as things that may need to be addressed in the future, but didn’t try to sell me services that weren’t needed like some other companies do. We just moved in to a new place and didn’t know if the system had been maintained properly, and Lemar was excellent at providing a diagnostic report in lehman’s terms. Highly recommend American Mechanical, and I’ll be requesting Lemar as my technician for my annual maintenance going forward.

B Stapleton

Austin came by today to do an operation check on why our AC was freezing. He was prompt, professional, and upfront about all the options as far as cost. He also explained everything in a way that was understandable. Highly recommend this company and will be doing any further work through them!

Theresa Boyd

Mr Rich P took the time in showing & explaining the corrections & improvements of my major plumbing issues.

Victoria Munroe

Scott was awesome! He was incredibly thorough and honest about my current heat pump and what corrective measures were the best fit. He explained EVERYTHING and made financing very smooth and easy. Parts were ordered immediately and installation was scheduled within days. Highly recommend!

Jennette Brown

I would give 5 stars if the pricing wasn't so outrageous. I'm grateful for the service completed though. Technician was very knowledgeable and made me aware of things I did not know we're awry with the unit. He definitely saved me a headache down the road.

Jacqui Horton

Jason G. Checked my very old electrical system, made suggestions and scheduled me to update my entire house. Jason was courteous, knowledgeable, and very informative. He answered all my questions patiently and gained my trust in making decisions to make my home safe. We need more service oriented technicians like Jason in the field today. American Mechanical continues to receive my business because of their competence and client service. Jacqui Ryan

Keisia Purvis

Customer service was awesome!!! But the technician that came out, informed me a part went bad on the water heater, and that it should be still under warranty. However, it wasn't the part....it was simply the gas was turned off. The tech from the other company says the first guy should have tested to insure gas was turned on FIRST!!! How he missed that is crazy to me. But the company was very friendly and worked me in a busy schedule, so not sure if I would call them again.

Julie Carver

Ed was our tech. My experience: Professional, courteous and answered all my questions. Explained what was wrong and even took the time to explain what he was doing- while fixing our leak, as I was curious about various things regarding our plumbing/leak issue. He also provided a quote on a secondary project. I'd like to note that I can count on one hand the number of companies, since moving to Virginia, that showed up when they said they would. Ed not only showed up right on time, he gave a courtesy call prior, to inform me of his ETA. That right there was enough to tell me I called a good company. If you're in need of a plumber- choose American Mechanical.

Marie Jones

Water leak underneath house. Also used this company to redo out door plumbing a few years back and a new Heating and Cooling system. Can’t say enough about how well they did the job. So very polite and courteous. Also cleaned up everything around my house.

ASHLEY SMITH

American Mechanical came to my home twice to make repairs. After the issue was not rectified, I decided to get a new HVAC because of the age. They quoted me roughly $5700 for the new one. I was able to find that exact same one through a smaller company and had it installed for $3000. That was at the end of 2019 and I have had no issues. Beware that you're paying for this company's name with the prices they offer.

Todd Kline

Phil was simply terrific. Personable, professional, and absolutely went above and beyond. I typically loathe having to contact various contractors for home repair, but American Mechanical has been nothing but a joy to deal with in an otherwise not-so-great and unexpected plumbing emergency.

Anne Agustin

Jake G. did a great job helping us with the issue of something with our switch panel and fried outlets. He even assured that those outlets shouldn't experience burn out from here on out and offered to do the rest of the outlets in the house, which I kindly declined at the time. May be something for the future. Thanks again to Jake G. and American Mechanical overall.

cheryl cochrane

Great company! From beginning to end they were courteous, professional, and technically intelligent. My husband and I have encountered quite a few companies that were more interested in doing a job and getting paid versus this company that did a great job and went above and beyond.

Mel Watkins

Jon L was very thorough and very professional and provided valuable feedback on the status of my home HVAC in my outbuilding mini split. He like his fellow employees very professional, knowledgeable, and courteous, which is why I continue to have American Mechanical service, my HVAC systems and whole house standby generator.!

brian hunter

First of all they handled situation that could have gone south and turned it into a positive. Respectful and professional my hat off to the ladies in the office. Looking forward to working with them for a long time. Generator installed great work. 👍 . …

Addie Bowser

The Service Technician was professional, knowledgeable and thorough in completing the maintenance on our heating system. He patiently reviewed and explained his finding and recommendations with my husband. We were both quite impressed with the service provided. Great Job!!!

sondra alger

Helpful, very professional, yet friendly. On time and even nice and understanding with my pets. I felt comfortable leaving him downstairs while I worked upstairs. That is a big deal for me. Highly recommend.

rich mohelski

I very much appreciated the rapid response to our need to get our heat pump working . Your tech did a great job. One problem, I have not received a printed invoice describing in detail the pricing of parts and labor. Please respond. Thank you.

Karen

Flash fire in an outlet shorted out the fridge. Jason arrived promptly, assessed the situation quickly, explained it thoroughly but clearly, and fixed the issue with alacrity. He was very professional and cheerful and we were thankful for the help!

Angela Disalvo

Between calling for service and Raymond coming to the house was only a few hours. Super professional, quick to diagnose issue and for a great price. Another company wanted over double just to come check it out. Would definitely used American Mechanical again

Heather Andrews

Great AND same day service! Jason was communicative, punctual and did great work! In addition to doing the repair, he took photos of another issue I was having and sent them in for me! Jason was friendly and helpful!

Andrew Morant

Save yourself time, money, and the headache! Just call them first! Paul came out and did not quit until he fixed the issue. Paid almost the same the day before with NO results. Paul was absolutely amazing! Very knowledgeable, strategic, and friendly. Can’t recommend him more!

Karen Deihl

I felt very comfortable speaking with the technician about options for installing HVAC in our garage for remodel project we are doing. I felt like the technician cared about helping me choose the best option. I am excited to work with this company on the install.

Mary Giangregorio

American Mechanical did maintenance on my whole house generator. They did such a thorough job, it looked brand new when they were done. It runs smoother and quieter. They also went above and beyond to repair a timing switch.

questosciffo

Ryan from American mechanical came out to service our generator and he was wonderful! He did a great job fixing our unit and took the time to show me several things. He is definitely a very valuable member of their team! Thank you Ryan you're the best!

calvin roldan

I appreciate Phil replacing 13 shout-off valves throughout the house. His experience is precious to the customers. Phil, your attention to detail and craftsmanship is superb. We know why you came highly recommended. You have gone above and beyond to help my family and me with our Plumbing issue. You always treated us like family. Thanks again.

Amber Bell

Dan is knowledgeable, respectful, trustworthy, & prompt. We continue to request him personally for both our company & personal needs. We are starting a new project at our business & Dan came to the site to explain the process and the steps we need to along with the additional details. As I said, we trust his opinions and never feel like she's trying to sell us work we don't need.

Chantelle Evans

I have used a few companies in the past and they were average. But this company from beginning to end was fantastic. Phil is so polite. He explained everything in detail. Definitely using again.

Lance Greeson

Brandon showed up prompt and on time. He was very professional and efficient diagnosing the issue with our furnace. He had the part on the truck and had our system back up and running in less than 2 hours. Very happy with service.

Jon Peloquin

Hands down the best company I've ever had work in any of my homes. Dan and Noah were phenomenal. Professional and polite they went well out of their way on this job.

Veronica Lommler

Phil B. was extremely knowledgeable and helpful in explaining what was wrong with the water heater. He took the time to make sure the problem was identified, and answered any questions I had. He then gave me multiple options from repairs to replacement. Not once did I feel pushed to doing one thing vs another, and he was very patient while I made my decision. As a new homeowner, it was a great experience. 10/10 would recommend!!

Arthur Superman Barnes

Dan S. was awesome. He came to service my generator and to fix a light fixture switch setup. Definitely impressed with his work, expertise, professionalism and how he explained everything simplistically.

Rodney White

Austin arrived on time, explained what would happen during today's visit and went right to work. He thoroughly inspected my entire HVAC system, answered all my questions and provided estimates for repairs and enhancements. Thank you Austin and American Mechanical for the excellent Five star service.

Dawn Carter

Ryan came out to service our whole home generator. He was very friendly, knowledgeable, and helpful. I will definitely call American Mechanical for my future electrical and plumbing needs!

Roger Griffin

Ed was timely and responded promptly on a Saturday. He communicated the needed information well and explained all options to help us decide how to proceed with our choice to repair or replace our water heater.

Charles Mance

Great team. Sales was not high pressure and we felt an honest concern for our situation. Installers did a great job. This teams knows what they are doing. Highly recommended. We have not used for electrical or plumbing but will consider in the future.

Kenneth Vick

American Mechanical was swift in responding to my interest in a generator. Their representative was timely, very kind, and professional. Sadly, due to restrictions in the city of Norfolk, we couldn't place a generator in a convenient location for our residence. I would engage them for their other services in the future.

Ken Ballance

After hours personnel and dispatcher were both extremely helpful and understanding. Setting up an appointment was easy and quickly done. The technician, Rich Peterson, was prompt, professional, and ensured I understood all the options available. Throughly recommend this company and especially this technician.

Kenneth Taylor

Ryan Holowiak: Conducted the Annual Maintenance repair and inspection on my generator. He investigated system over cranking problem in a professional timely manner. He is a very hard worker, customer driven and cares about the customers and his company organization. American Mechanial is blessed to have an excellent employee on their staff!!

Lawrence J Williams

Both technicians (Philip and Herman) were exceptional! The best service I had from a plumber in years. Both men were courteous and knowledgeable. I ordered a new piece of equipment and slotted Philip and Herman to install!

Deloris Wilson

All maintenance performed was explained. Great service. I have never had a company care so much for the work they provide to by providing follow up maintence. It is great to see a technician who care so much about their work. Thank you!

Chris Crews

I can't say enough about these guys. They have helped us in many ways. They will tell you when you don't need to spend extra on certain things. They give you exactly what you need and done very professionally! HIGHLY RECOMMEND

centrino394

The Technician dispatched to our call was very professional and explained everything during the entire call. Only thing I would say I would have liked done differently was knowing when I would receive a call back as our heat was out and it was a very cold night. Once we received our call next day, the service provided was top notch.

Jeremy Snyder

Called about heat being out last night, they took my information and called me with an appointment the next day. Austin showed up on time and diagnosed the problem and has it up and running in no time. Great experience I have no complaints.

Lisa McCarthy

The American Mechanical team was all around professional, responsive and clearly communicated our issues across their team, starting with the customer service reps! Paul had excellent service from the start, was professional while at our residence, and his expertise was evident.

Sandy Edwards

Although this call was to get a quote to upgrade our panel, I love that all the techs American Mechanical sends are always pleasant and easy to talk to. He walked me through what my options were and answered all my questions. We've had a service contract with American Mechanical for years and I will continue to utilize them for any repairs/service needed. They never let me down!

Ron Conley

What I like most is the employees, they are extremely polite, friendly, and helpful during this emergency, times when supplies are hard to get the staff is eager to do whatever it takes to assist in helping you meet your needs. I would like to single out someone who made an impression on me and that’s hard to do, as I am a retired Army Sergeants Major (SGM E-9) and have high standards. Bobby Magee is that person, a down to earth professional, whom I enjoy talking with, you can see that his employees emulate his professionalism. The best advertisement a business can get is a great referral, and I constantly give American Mechanical that plug every chance I get and feel that it has made a profound effect in my life with my wife's health. So, thanks to George for sending such a professional team and all the staff at American Mechanical. Lead Bobby and his assistant Key and his helper Tom have all provided excellent service and their professional attitude, politeness, and respect is something that is not always commonly seen in the workforce, and a breath of fresh air to see. They always make you feel comfortable when they arrive on site, and ready to accomplish the task ahead. It's their interaction with customers that makes the customers want to come back again and again. Plus, customers pass on their experience to all their friends. V/r Ronald L Conley Sr. USA, SGM Ret.

Lauren Thomas

(((Please Call American Mechanical))) We’ve been having ongoing issue for 5 years. We try to watch tv and run the vacuum and boom power knocks out. Work on the computer run the treadmill power knocks out. Had an amazing experience today with American Mechanical! My technician was Stephen Ferro!!! He really took his time to explain everything to me! We never knew our outlets had been wired wrong via (backstabbing is the term) which causes a domino effect of power outages super frustrating losing power all the time doing simple tasks! Mr. Ferro was so polite and professional I will be telling everyone my experience. I’ve included a pic of how bad it was before and never knew. Will be getting all our outlets corrected with American Mechanical.

Bob Steinberg

Have a generator with a transfer switch hooked up to the house electrical system. Generator would not start, sounded like a starter issue. However, Ryan, my technician with American Mechanical, came out and resolved the problem quickly and efficiently even fixed a rusty access panel door. Excellent support provided today.

Dr. Scott Debb

Most of their techs are really good--knowledgeable and generally do good work. Like a lot of these semi-larger companies, they're not going to be the cheapest quote, but they do stand by their work in our experience. We've had them do a lot of work over the past five or so years--generator, HVAC overhaul, electric, plumbing, etc. and generally happy. Sometimes coordination between various departments can be messy though, if you have more than one project going on at the same time, but again, the workers who come out to the house tend to do good work.

Tom Hammett

American Mechanical installed a whole home generator for us back in May, but we discovered that our main HVAC wasn't working when the generator was covering a power outage. We couldn't determine which circuit was the problem (whoever made the original notes for our panels did a terrible job). Jason explained the problem immediately and was able to move the correct circuit into the electrical box covered by the generator very quickly. And at no additional charge!

Donna Edmondson

Arrived on time. Ed was very personable and patient. He explained his inspection and recommendations. He provided all the appropriate documentation and receipt as requested. Highly recommend and will seek their services in the future as needed.

Robert Guess

The technician (Paul Yandle) was great! However, the attempt by AMI to charge $555 for fixing a faucet was astronomical. I had to bring in another company.

Amy Siverd

My technician, Avi, was very polite and professional. He called to let me know that I was on his schedule and asked if it was convenient to arrive in 20 minutes, which it was. He explained to me what the process would be to perform the yearly maintenance on our generator that was installed last year. He told me that he’d check with me when the time came that he’d need to turn off the power that was part of the process. He thoroughly checked the system and emailed a copy of the report. Very professional. I’d highly recommend American Mechanical!

Brandon Keith

Avi was very professional and informative on my generator repairs. Great service! Preston repaired my gas line on the generator. He was just as professional & courteous. Thanks Avi, Preston, & American Mechanical for getting the job done right!

Adriana Ramos

My work is still in progress but the professionalism, experience, and responsiveness of this company has been amazing! I truly appreciate the open communication regarding the process and recommendations. I highly recommend

Steven Lucchesi

Phil was great. We feel confident in his analysis. His communication and experience were very good. Thanks!

John Hile

Mr. HILLEGAS was very knowledgeable and systematic in finding and repairing my problem. He was most concerned for my families safety, making sure the entire system was safe and repaired what was required to make it safe. Thank you.

irene wolff

Generator gas leak: Ed was personable, professional, and extremely competent. Overall, we know to go to American Mechanical for prompt expert service!

Benjamin Cohen

Jake G. Did a great job servicing my Generac whole house generator. He was fast, clean, professional and explained everything as he went along. Very good job.

Kevin Wilson

The technician, Ryan, couldn't have been any more professional, knowledgeable and helpful than he was. I am totally happy and satisfied with the service I received.

Doug Cain

After some initial run around and confusion about home vs commercial for my local VFW Post 993, American Mechanical really came through. Even with the initial issues, the team at AM kept in contact with me and was able to get out Vets back at a comfortable temp to enjoy their meals and watch their games. Thanks!

Alan Moore

Right on time this morning. Called 10 minutes before arrival. Protected carpet, took care not to damage but promised if did any wall or ceiling damage that they would fix. Removed old equipment from home. Cleaned up their work environment and removed all items. New system is awesome and working perfectly. Thank you AMERICAN MECHANICAL for such a professional job with superb technicians!! I RECOMMEND AMERICAN MECHANICAL FOR ALL HVAC NEEDS! January 20,2023: Got new hot water heater installed! Professional, proficient and most awesome job! Thanks American Mechanical

Danielle Stewart

Very nice and professional. Good quality. You get what you pay for. Put in a whole new unit in 1 day.

N. Carrington

We had great service from Mr. Duane last week. We look forward to him completing the electrical job he started. Today he came back with another co-worker, I believe his name is Dan. They work very well together. We always appreciate the service mechanics American Mechanical sends our way. Lyndsey is always pleasant to speak with to set up appointments or give me insights of what is going to happen along with text messages to keep me informed. Mr. Duane is a pleasant individual to talk with, he's very knowledgeable about the electrical work that's needed for our older home. He always gives a courtesy call to let us know when he's route. He gave us wisdom of what to do and not to do going forward with our electrical needs. I would advise anyone who has an electrical issue to not hesitate first to reach out to a company that's trustworthy and not trying to price gouge you on everything. American Mechanical is worthy of your business. I highly recommend Mr. Duane, he's the electrical guy to help get the job done! Kudos to your company! 😊

Patricia Shorter

Great customer service. Technicians were very knowledgeable of what needed to be done. They were fast but efficient and cleaned up after the work was done.

Stephen Smith

Very professional team. Every employee was professional, hard working and great representatives of their business. I am very pleased with their performance and would recommend the organization to anyone for fair, prompt and thorough job satisfaction.

Joyce Wynn

I have always received quality workmanship from American Mechanical technician Avi. Avi is always very polite, knowledgeable, and does a thorough job servicing my generator.

CJ's INFO

The service I ordered was to fix a hard wired doorbell that I spray painted lol. (FYI: Don’t spray paint your hard wired doorbell! Just buy a new one with a different color if you can - which is what I had to do as well.) So I called American Mechanical who came out and they had to run new doorbell wiring because it was old and bad in general. 1st Master Electrician Rodney who performed the inspection / diagnosis was professional, on time and informed me I would need new wiring. 2nd Master Electrician Jason who performed the re-run of new door bell wiring was also professional, on time and completed the job. Both gentlemen were friendly, knowledgeable, listened to everything I asked and went above and beyond. Pricing was little high but was well worth the service all around. Therefore, I highly recommend this company! Thank you I couldn’t be any happier!

Lisa DeCook

They repiped the whole house. From crawl space to 2nd floor. They we very professional, nice and informative. Did an excellent job.

Pamela Hughes

Darren did a thorough check of our HVAC for maintenance and was very polite. He explained what he was doing and was mindful of keeping our home clean. Thank you for great service!

Donovan Geter

Stephen was very professional, got the work done on time! He's your man if you want the electrical stuff done! 5 stars!

Danielle Riley

My technician was fantastic fabulous quick efficient, friendly perfect wish every technician I’ve ever worked with any industry was like him!!!

Cory Groom

Ryan did our annual maintenance on our generator. He did a great job and answered all of our questions. Thanks Ryan!

Donald Brown

Lemar was considerate, on time, professional and informed me of some things to keep in mind going forward regarding possible maintenance in the future. Did a great job explaining and answered my questions thoughtfully. I have not had a problem with any of the service technicians from American Mechanical.

Iesha Hamric

Brandon was an AMAZING technician. He was super professional, knowledgeable, and personable. Thank you American Mechanical team and especially Brandon!

Milton Banks

My home was stuck by lighting & I called the company that same night. I was promised I would get a call back the next morning & I did. They were able to get me on the schedule that same day. Jason came in, listened to what happened & got right to work. He replaced what need to be & made sure my home was good to go. He even offered other equipment that the company sold & helped me understand why or how it work. He waived the estimate fee that save me money. Would definitely call again. Thanks Jason McMillan

Anna Sosa

Dan S. was a very focused electrician who was easy to work with and pleasant for Bobby and I to talk to. We’d totally ask for him again. I appreciated how Brandy and other members of dispatch were honest and in consistent communication with me about how busy the schedule was or accommodating the possibility of a reschedule as our electric problem was outdoors exposed to a elements, mud, and mosquitoes. American Mechanical, we’ll look forward to getting several other things in our home looked at!

Que McG

Raymond H. was knowledgeable and made sure to show me the full steps he took to identify the issue ! Thankful for the service today . Will definitely recommend this company to anyone looking .

Mike H

The service tech that came to my place head over 20 years experience, was quick to diagnose and quick to fix. Very happy. Also, the communication with the main office setting up the appointment was extremely responsive and always let me know when and where the tech was. Great experience.

Veanessa Brooks

Class A Contractor, Class A Service! American Mechanical (Tim H) was recommended to me and he represents the company well! He is meticulous with his work. He was very patient and educated me on the different systems and requirements for my home. I will definitely recommend him and American Mechanical to anyone who needs HVAC repairs and / or maintenance.

Jena Jung

Phil was great! He was so courteous and helpful. Our new HVAC looks great and he fixed our toilets after they were making loud noises. Highly recommend. He arrived very soon after my service request.

Jeff Floyd

showed up on time, worked diligently to rewire some previous issues from other company's work, had all materials on truck so there was no down time. Stayed until job was complete to his satisfaction. Will use them again and again. Very honest and reliable.

Janet Smith

From start to finish American Mechanical was professional. Our sales person Scott was very thorough and explained in detail the type of HVAC system we needed and how the replacement process would work. The crews arrived on time and were very professional and made sure to protect our flooring and home during the replacement process. The crew also kept us up to date of the progress they were making and about their return the next day. The whole process was seamless and we are very pleased with our new heating/air and water heater. They left our home clean and the work was done as promised. Definitely recommend American Mechanical to our friends.

Gary Lakin

Sandell did a great job. Good quality, courteous, nicely took time to explain things to a curious hovering customer. Thanks!

Kam Hitchcock

American Mechanical installed our new gas boiler and On Demand hot water heater in January. They came for our check up today and went over everything very thoroughly. We are very happy with the work they did for us.

Nikki Ward

Darren Fritzinger serviced my split unit today and I couldn’t be more happy. He was very thorough and answered all my questions. He explained at the beginning of the appointment what was going to happen and gave a very good briefing of what he found at the end of the appointment. I would recommend him and American Mechanical every time. Thank you

Evelyn Lamb

At the present time I’m unavailable to use their services but I will be. Everyone that I’ve spoken to since calling American Mechanical for my water heater installment were very helpful. Heather, Jamal, Brandy, Paul who was the technician, and Raymond (Paul’s supervisor) were outstanding with their professionalism. When you get in a situation like I’m in and everyone goes to bat to try to help you, that says a lot about the company. Great job American Mechanical!!! Keep up the good work!

Ruth Crews

My A/C quit working during the hottest days this summer. Although every company was busy during this time, American Mechanical was able to fit me into their schedule and the technician was absolutely wonderful! He diagnosed the situation and not only repaired the problem but also got my system working more effectively and efficiently. The best service I’ve had done in my home since I purchased it a few years ago!

David Rogers

Ryan from American Mechanical came to do the maintenance on my standby generator. He was courteous, friendly, and quite knowledgeable. Im not one to give reviews, but in this case I want everyone to know how good he is. I felt really good about the work he did. American Mechanical installed my generator and it has operated flawlessly. I highly recommend this company. Dave

Stanley Dimirack

Avi performed preventative maintenance on a standby generator. He is very knowledgeable and did an excellent job. I would definitely recommend him.

helen jones

Very professional very polite Mr Hudson was and the rest of the guys who did the job. Mr Hudson explain the products very well . what would work best for My house and also he broke it down of the services that the company will be doing at my house the next day and they did a excellent job ⭐⭐⭐⭐⭐Thank you American Mechanical Inc

Laraine Peloquin

Noah and Dan were great! Professional, on time and truly cared about getting the job done right.

Mitchel McDonald

As always American Mechanical came through. The heat index was 104 degrees, and the A/C stopped working. The next afternoon, a great Teck stopped by, quickly diagnosed, and replaced the broken component. He was polite, well trained, professional in appearance and manner. Our experience with AM has been outstanding for over 15 years. We find AM the best. They hire the best, treat their employees well, provide great benefits, and foster a feeling of family among their employees. They work hard and are respectful of the client, and staff. A winning combination for the company, clients, and staff.

Jennifer Bradley

Jon Leonard is an extraordinary technician. Great asset to the company. Very personable, knowledgeable and professional. Cleans up after himself and is totally transparent with what could or needs to be done.

Joyce Olson

We hired American Mechanical to hook our home up to the city's sewer system. We were extraordinarily pleased with the hard work of Rich P. He is a hard-worker and went above and beyond the call of duty to get the job done. Overall, we had a very positive experience with American Mechanical. We received quotes from numerous other plumbing companies and they were all considerably higher. Joel did an excellent job of explaining to us what the job would entail and what to expect along the way. He worked up a quote that was the most reasonable one that we had received. Other plumbing companies were a lot higher, and many were too slow to respond to our request for an estimate. The office staff was friendly and a pleasure to deal with. We highly recommend American Mechanical. Check out their website for coupons.

Carol Wilkerson

Great communication! They called in the morning before my afternoon appt, then 20 minutes before they arrived. Nick diagnosed the issue quickly and had it repaired in 30 minutes. Thank you Nick. 😊 …

Ray S

Very professional. Answered all of our questions. Performed an excellent survey complete with photos. However, the quote was more that we could handle. Found a professional that charged a third of the cost.

Linda Lea Mead

American Mechanical rep very knowledgeable. Let me know Freon used in old AC units will soon be hard to come by; new units will be using new Freon. Also said to have City Inspection. Company set up appt for me. Important because if unit caused any damages in the future, insurance would not cover it without that inspection. My friend used a different local company and they said nothing about inspection. She called the City.

Jennifer Hastert

They went out of their way to have a technician out asap! He was here faster than I expected. Very professional and knowledgeable. Honest! It was less than I thought it would be too!

Seneca Ombudsman

Nothing but good things to say. Competent friendly reasonably priced. Would call them back tomorrow. Paul is an asset to your company. Keep him around. Thanks for everything.

Margaret Fox

Jason did a great job getting us an estimate for upgrading our panel and adding a sub panel to an outdoor shed. He answered all of my question at the visit and even called me in between his other service visits to answer more questions that came up after he left.

Kevin Flahaut

I had a great experience with American Mechanical starting at the very first phone call. Everyone was kind and helpful getting the appointments scheduled and keeping me updated on the status. Jason, the technician, was honestly very friendly and helpful. He explained the problem clearly, presented well thought out solutions and was honestly just very pleasant to work with. I can't recommend this company highly enough based on this service visit. I'm definitely going to call them again when I need service.

Chris Tolton

George came out on an installation follow-up, assessed the situation and made copper tubing adjustments in just a few minutes. He was very pleasant and professional.

Chuck Bailey

Shawn was very friendly and informative. He was able to identify the issue and explain the process for repair in simple terms. He repaired the problem very quickly and tested.

David Faris

I had a whole house generator installed. Jason came and was very informative about the whole process of the instalation and options available. After the instalation Jason came back for the initial start up and again was impressive with his knowledge. A.M. should be proud to have someone like Jason to represent their company.

Janet Williams

Ed was very nice called me 20 before and said he was on his way. He looked at the problem trying to save me money but I told him to go ahead with the replacement and he cleaned up after. Thank you I now have great water pressure at my kitchen sink

Carisa Davis

I was really pleased with the prompt response and the recommendations. How communicative they were made my day, it helped ease the stress of finding a reputable company for the repairs. I also loved how informative they were by ensuring that I knew when the technician was going to arrive.

Jason Rodgers

We had John and Noah switch out our electrical panel and install a whole home generator. Very professional, timely and efficient. Their attention to detail was on point.

Morgan P. Ames, III

Jason was very knowledgeable and responsive with quote. American mechanical well known in the area. Still deciding on which generator we want, but leaning towards American Mechanical

Gary Watson

Raymond was very courteous and professional, And kept us well informed of his diagnostics and recommendations for repairing my plumbing repair . Employees like Raymond is why we will continue to use American Mechanical for all of our future house household needs. Job well done, Bravo Zulu

Chris Harris

Selling my home and up against a closing date, Scott gave me an offer that I couldn't refuse with consideration of my individual needs. Courtney was very professional as the Team Lead, and the crew were clean and efficient with the install process. The office lady's were very pleasant to talk to.. It's a Trane! Highly recommend this company!

Miriam Freeman

Generator maintenance. Representative was very professional and completed work in a timely manner. I would recommend him for future assignments.

Michael Kampfe

Purchased a whole home generator system through American Mechanical. Brian and John were extremely knowledgeable and professional and we would definitely recommend them and American Mechanical to anyone else looking for a similar service.

nesbit buckson

Everyone on the installation team was very professional and polite. They were very efficient. I wish I could remember their names so I could acknowledge them. Great job!

Dean T.

American provided an estimate to install a generator. They were professional and gave me a clear idea of the job and cost without any hard sell tactics. The installation went smoothly, was done on time, and I received a thorough explanation of its operation. A great job.

Joel Hunter

Ed was very polite, efficient, and good conversation. I was only billed for the work, not the conversation. He pointed out several things that could be done and the most cost effective way to fix them (easy fixes myself) while doing the work I requested. I've used American Mechanical before and will almost definitely use them again in the future.

Souphia Ieng

Jon was excellent. He came out to inspect our AC unit and while it was not great news, he laid out the issues very clearly, gave us his recommendations, and answered our questions with expertise.

Scott Cook

Rich came by and quickly disconnected the gas line from our old dryer and completely installed our new dryer. He was very professional and helpful. Will definitely use this company again for our plumbing needs.

Justine Robinson

I 100% recommend American Mechanical. They had the utmost professionalism from start to finish, and more than exceeded our expectations. We used them for AC maintenance and ultimately for a new HVAC installation. Well worth the money!

Trisha girard

On time, worked until job was completed!! All day!!! I don’t even think they took a break for lunch. Hard workers. Left my place clean and spotless. Very impressed with this entire crew.

Michael Kuchinski

The technicians were very friendly and professional. They went about diagnosing the problem with the thermostat and found the problem to be a blown fuse. I now have my A/C back on. Thank you American Mechanical and Jon

Michael Merkel

Drew from American Mechanical was amazing. He was thorough in his analysis and explanations regarding why our AC was not maintaining a comfortable temperature inside our home. He presented us with several options while not pushing us to make an immediate decision. Instead, he also presented the option to cost compare repair versus replacing given our unit is 16 years old. Definitely recommend this company!

Theresa Orr

Dennis R was on time, professional, and took care with my home. He explained everything, indicated our system was working perfectly, and let me know spring was our account renewal. Very pleased!

Debbie Delosreyes

Jason was so helpful and helped talk us through some electrical solutions for our FIL suite. Thank you Jason for excellent service.

ruth forehand

Tim and Preston were professional and kind. They did a fantastic and timely installation. They were respectful of our home and our pets!! Thank you so very much. Definitely will refer and use again .

Steven Pascal

As always, American Mechanical employs timely and knowledgeable professionals like Jason. I’ve never had anything but positive experiences with them and highly recommend their services.

Kenneth Parker

Outstanding Service!!! Avi was an outstanding service technician. Did a setup for my 20kw generator. I would recommend this company for all you Generator needs. Avi is a true professional and I hope he is sent on all my maintenance required services.

Fawn Bashford

Today Ryan H. came to do my yearly maintenance to my Generac Generator. Ryan called when he was on his way and arrived on time for my appointment. He began promptly to service my genrator and as he went along he explained to me what he was going to do. Ryan answered very clearly the questions that I had. I was extremely pleased with the service I received today. He is a wonderful representative for American Mechanical. :>)

harry tennessee

A NEW Generator was put in and they did a wonderful job they was also very nice professional and Courteous and they focus on getting the job done the right way everything looks good neat and clean thank you American mechanical

Asalah Ibragimova

Retightening the shower drain with some putty cost me $ 378.00. I feel it is overpriced. Also they didn’t fix my drywall even though it was cut by them measurement 6x6inch.

Ishraq Kabir

Way too pricey. I found other hvac companies that were charging a third or a fourth of what they charge. They wanted to do a leak test for my hvac for 380 dollars i called around and found people willing to do it for 80 dollars.

Adam Barlow

I did not use this business yet I just got an estimate when I use them I'll let you know how good the work is

Lolita Bangoura

Raymond was very helpful and gave me estimates upfront. No repairs were done today because parts will have to be located and ordered. I would recommend American Mechanical

patricia Thornes

My garbage disposal of 21 years, died. I called to scheduled the service on Monday. Raymond came on Tuesday and took care of everything. He was efficient and courteous.

Jasmine Michitsch

Super helpful and knowledgeable, walked me through financing the work too. Jason, the technician, went above and beyond to get my outdoor electrical panel, done the same day. We had just found out about the damage and potentially hazard it would cause and he personally replaced it so that I could have piece of mind when I was away from home. Did all of it, by himself, in 90+ degree weather. I can't thank him enough.

CarolAnn Wheeler

Brittany set up service call to check generator was set to charge every week as previously it did! She assigned Randy as tech who came and checked that it was running normally and recharging but had been put in a quiet mode which I did not no could be in.

Sara and Jim Kibler

Ed did a great job of finding and repairing our leak. American Mechanical always does a great job and has quality employees.

Julian Kremer

Tech replaced a bathtub faucet component to stop the faucet from constantly running. Arrived when expected, was friendly, & completed repair extremely fast.

Naesha Vincent

Awesome experience!!! The dispatchers kept in contact with me to keep me informed of my appointment window and when the plumber would be arriving. Paul was very friendly and quickly took great care of our outside plumbing needs!! I’m very impressed with the service!!!

Linda Beagle

Just as pleasant and understanding as to my disposition that particular day. The young man was perfect. Knew his job well and explained everything thoughtfully well

Averial Stark

Awesome service! Austin arrived and found the problem quickly and in a short time we could already feel the difference. He repaired the problem and he gave me his recommendations for keeping things operating for the future. American mechanical and Austin B. Are 5 stars all the way!!! If you need a good company to help they can fix it. Trey Stark

John Miura

Raymond was excellent and he kept me inform about all aspects of the job. He Followed up with I needed and also found out what the price would be and if they had the part in stock. I would definitely recommend your company to a friend. Yours sincerely John Miura

don gilbert

Team worked nonstop all day and put in tankless water heater and installed 2 toilets. Very professional folks. No problems.

RAYMOND DAIL

Ed Stonich came out to do my plumbing inspection and he was very thorough. When Ed finished he explained some minor issues and provided estimates for the repair. He mentioned that it was something that needed to be done but not right now, I would recommend American Mechanical to everyone. They are a great company and very honest. Raymond D Chesapeake Virginia

Melanie Lassiter

Prompt arrival and multiple phone calls to let me the time of arrival. Installation was completed efficiently and i was explained in detail the services performed, including photos.

Jane Cogan

Had an issue with an outdoor electrical outlet! Call American Mechanical and their technician came and replaced the outlet and Fixed the plug immediately ! No longer a hazard. Very responsive and professional. I feel so much safer now. I use American Mechanical for all my electrical needs.

Craig Belda

Josh and Jake did a great job taking out our old generator and installing a new one for me. Great service!

Wilfredo Redona

Outstanding overall!!! Ryan H promptly called to inform me that he's on his way. He immediately started working on the generator by performing annual maintenance. I met up with him. Ryan is very courteous and was able to let me know step-by-step on what he was doing. Ryan is knowledgeable on what he does and respective on my schedule. Very professional job on the maintenance and left the area clean. Thank you for the outstanding service!

skuhle1

Technician was excellent, knowledgeable and professional. I would have given 5 stars but I think the pricing was a little steep.

Kathryn Beutell

Was a tremendous help and answered all our questions. Our dog maple loved them as well.

Juan Navarrete

Sandell was very thorough and professional. His attention to detail is unmatched! Thank you for your service with my HVAC system!

Margaret Alfsen

The service i received was wonderful, the technician Phil showed up on time and he kept me informed about what was going on. Looking forward to working with them again soon.

John Riedler

Pleasant and efficient. Gave me options. Immediate service on my request. Highly recommend.

Brian Mikkelson

Mr. Mishory was VERY impressionable and professional. He didn’t mind showing me everything he did and left no question unanswered. In these times of lack of attentiveness, laziness, and unprofessionalism, Avi, was a reassuring breath of fresh air. He flowed of confidence not boastfulness. I would recommend Avi to anyone interested in having a Generac backup home generator installed and maintained. I’m really impressed overall with the company as well, as they installed a quality product in a manner which I can remain totally relaxed it will provide electrical power when needed.

John Russo

Paul Yandle from American Mechanical was tasked to clear the kitchen sink drain. He arrived on time and was very professional. He quickly assessed the problem and used special drain cleaning equipment to clear drain piping. Task was completed quickly and he answered all my questions. Service exceeded my expectations.

Mary Newman

Darren did s good job, he also fixed a small problem regarding the Halo. He is very professional and has excellent customer service skills..

Jamie Fiore

received excellent service and communication for an outside home generator. prompt, curteous and proficient. very happy with the service we received.

Jensen Reynolds

Avi called before he arrived and was on time! Very professional and friendly! He went about repair to generator and was very efficient! He let me know what he had done to repair and did maintenance work also! I was very pleased with his work and happy about the cost! I’ve used American Mechanical for 15 plus years and have always been very happy with their work honestly and friendliness!

Terry Smith

Had a electrical wire repair. Tech was very knowledgeable and professional. Took time to explain every aspect of the repair, and performed outstanding work. Very friendly and easy to talk to. Took the time to offer advice and complete a work up for a future upgrade. Very pleased with all aspects of this visit, would highly recommend Duane H. for all my future electrical work.

Chris Bar

Extremely professional. Ryan, Darren, and their team were on time each day and were very courteous, clean, and helpful throughout the entire process. We had a unique situation with our system and they answered all my questions and took the time to explain what they were doing in every step of the installation. They asked me at the end of each day to look over what they had done and let them know if I had any concerns; when I did have concerns they addressed them immediately. I appreciate their knowledge and attention to detail. American Mechanical Inc. should be proud of this team, their abilities, and the way they represent their company. I would recommend this company and especially this installation crew. Very well done and very much appreciated.

Andrew Littlefield

Austin was knowledgeable and thorough in his inspection of our HVAC system. Nice person as well.

Jacqueline Cutillo

Jason Gay was great! Kind professional super helpful with information. And truly honest! I will ask for him with any problems that arise!

Claudia Smith

Called to have leak detection done. Was told their technician is so good he can diagnose & find leaks 99% of the time. I was hesitant, but took a leap of faith. Sure enough he found the leak right away, repaired it all in less than 2 hours for under $700. The first quote we got from another company was dig up entire front yard & repair all pipe to street for $6200. Glad I didn’t fall for that scam. Thank you Nick & partner for helping us for almost 1/10 of the cost. Will definitely call on American Mechanical in the future & refer to others.

cindy

Great service! Explained everything to us. Set us up for an appointment right away to get a new unit. Lemar was the best! On time, friendly... took the time to go over everything that was going on with our very old system. I would not only highly recommend American Mechanical but I would also recommend Lemar. Outstanding customer service!

Gari Riddick

Nick was very courteous and professional. He's an asset to American Mechanical.

Andre Shipp

On-time arrival and thorough knowledge of whole house generators. Very professional with great attention to detail. Technicians provided thorough explination of installation process. Startup and opetation process completed very well. Will recommend to all my friends. Provided seasonal maintnance for my HVAC systems. Extremely thorough and explained each step andn its purpose. Really confident in the service and the ability to provide service in the future. Provided seasonal plumbing system inspection. Very thorough and professional.

Rebecca Stone

We have a maintenance plan with American Mechanical… they would easily get 5 stars but they bailed on our appointment that we had scheduled for over 6 months. We bought this service plan and expected a timely inspection, and was told the morning of that they were short-staffed and unable to conduct the inspection. We were pushed out to a month later. Crummy, but whatever. Here’s the positive: the company does a fantastic job from installation, to follow up, and then maintenance (when finally arrived). Avi was our tech today and he was incredibly professional and communicative. I asked that he spend a few minutes explaining certain things and making certain that our understanding of everything was completely relayed. He was more than happy to go over any questions. He spent time evaluating our generator and equipment and then spent time explaining what occurred. Our family feels very confident with the generator and the product American mechanical has maintained.

jessica price

Deavin and Shawn helped install my new bathtub and fixed a few leaks that the previous owner did poorly. They were very respectful to my home and very pleasant to be around during this process. I would definitely recommend them to anyone who is thinking about renovating their bathroom. Their quality of work is top notch that I wouldn’t want anyone else ! Awesome job guys, thank you so much!!

Ruth Lunt

Jon quickly figured out why water was dripping from my exhaust fan in the bathroom and explained what would need to be done to fix the problem. I still have to see about getting a new fan but was relieved to learn that it wasn't from my HVAC system! Lemar arrived almost exactly when he said he would. After checking my HVAC system and changing the filter for me (which I really appreciated, since I don't do well with ladders anymore!), he explained everything that I needed to know and answered all of my questions. He was courteous and efficient, and he didn't leave a mess! Highly recommend. Drew arrived on time, diagnosed the problem with my HVAC quickly and then resolved it. He was very professional and left everything clean.

Karysha Bixen

Very friendly and informative. Making sure I understood the different components and what to keep an eye on as well as items that may need attention or replacement in the future.

Lee Byrum

American Mechanical hires the most trustworthy technicians! Today, Ryan H performed a service check on our generator. He was prompt, knowledgeable, friendly and neat. We've had our generator serviced by this company for several years and we're always very pleased.

nichole m

American mechanical came out to help me with a main line blockage that was causing a back flood into our downstairs shower. The first 2 technicians were awesome! Knowledgable, we’re in communication with me about everything from their expected time of arrival, how to best address the issue in a cost effective fashion, did awesome work, and answered all my questions. One technician, Dennis, even waited an extra half hour for my husband to be home so he could be included in the overview of the issue. They did great work and I’m very happy with their quality of service. However, the last technician to come out register to communicate with me except through my ring doorbell even after I requested that they call me by phone as I wasn’t home for the appointment… which I explained to all of the dispatch personnel who assured me that all parties working we’re aware… still never heard back from him to go over the specifics to the work done at my home while I wasn’t able to be there, which was very frustrating. I had to call the dispatch office to see if the work was even done! The admin side of the business is a nightmare. Heather does not return calls when she says she’ll look into something ( I asked if the military discount was included in my estimate and never heard back from her about that after giving them nearly $1000.) After my second appointment I was never contacted about my 3rd appointment until I reached out to them to see what was happening. I was informed that my appointment was already made without any consultation about whether it was going to work with my schedule or not. Casey, also helped me after no one showed up to the third appointment due to weather for the NEXT day without notifying me. She was supposed to look into whether or not anyone had to be there for the technicians to work in the yard. I waited 5 hours just to find out that she doesn’t even work in dispatching and again I had to go hunting for a answers. Don’t expect to get a call back about anything or have questions answered by Brittany either, as she’s never available or always away from her desk. The only one who was able to give me definite answers with solutions to issues was Jamal. He’s professional, prompt, clearly a problem solver, and never once gave me an “I don’t know” but always had the “let me find out” answers. Jamal, you're an example of how excellent customer service should be and I SERIOUSLY appreciate your assistance with my questions.

Grant McMasters

I called American Mechanical over the holiday weekend with a non-emergency call. I received a call back within a timely fashion and after describing the problem was told I would be contacted by another member of their team. Within an hour I was scheduled for an appointment for later in the afternoon. At the time I wasn't home, so my wife received the plumber (Mr. Mayo) from American Mechanical and when I got home, he went over everything he had already told my wife in detail with me. We were presented with multiple quotes and recommendations and in the end we went with the best water heater solution. Thank you for being very courteous, polite, and making both myself and my wife feel comfortable with our purchase. Update: 10/11/2022 - During a maintenance check, the electrician (Jason G.) was very polite and courteous. He spoke with me about some issues he had discovered due to the age of the house and suggested repairs. He explained why he was recommending the items he had put on the invoice and explained the process very thoroughly. Again, I find that I am very appreciative of the professionalism and knowledge of the folks at American Mechanical.

Melanie Paraska

Lee Myers was very professional and knowledgeable when he came out to my home to service my HVAC system. He did a very thorough and complete evaluation and explained all aspects and results of his findings. He was extremely helpful and patient and answered all my questions. I would highly recommend him for any service needs!

LeaMarie Ngowakl

I have been using American Mechanical in my real estate sales and property management business for over 10 years, but today I called them out to see about jetting the plumbing lines in my personal home. Ed was very helpful! He was able to determine that, while jetting the lines was a service they provide, I did not need to purchase that option to resolve me issue. He did a full assessment of all bathrooms and the kitchen and offered a very economical solution. Great service!

Jeremy Christopher

They got to me super quick. Amazing customer service with the team over at American Mechanical inc.. A few quick calls and I had Lemar Whitman looking at everything within just a few short hours. He was quick and knowledgeable. He had the whole system back up in no time. Thanks for making the quick repairs and saving the day!

Cynthia Blount

I had a full home generator installed last year . The service was awesome at that time . This was my yearly maintenance which was performed by Ryan Holowiak. He was very professional. I received a call prior to his arrival. I was very happy about that because I had forgot about the appointment due to my busy schedule. Prior to doing his job he explained everything that he was going to do. Upon finishing his job I had to sign electronic paper work . Ryan throughly again explained to me what I was signing. He left me with an American Mechanical card just in case I had questions or concerns. Job well done ✔️.

Christy Benoit

Asked for routine inspection of AC. Service Tech was polite and knowledgeable. There was a mix up on the appointment time from the office which was resolved in a timely manner😊 and tech arrived within the window requested. There was some confusion on service needed. I was told the system was not functioning other then my fan. The tech took me to my unit and showed me what he meant. After disconnecting and reconnecting it worked just fine. We have not had any issues in the past and the system is only 5 years old. I asked for a repair quote in the event I have a problem in the future which was supplied.

Cody Belville

Jason was very knowledgeable and professional. He was very quick in diagnosing my issue and not invasive at all with the repair. He gave me many opportunities to involve myself so I knew what was going on and he was up front about every aspect. I will be contacting American mechanical for all future problems with electrical and HVAC

Jennifer Martz

They came here on time and they were very friendly. Me and my girls were laughing with them and they fixed my leak at a reasonable cost!

Dee White

Technician was very professional, knowledgeable provided detailed information on materials. Did not use this company because it was very expensive.

STEVE CORNELL

Very impressed with the level of customer service that Brandon provided. Will definitely ask for him by name in the future.

Tammy G

Darren was very responsive to my emergency call. Very quickly diagnosed my furnace issue and repaired. Personable, polite & professional - embodies all the qualities I've come to expect from American Mechanical personnel.

Paul Stoecker

Jason did the electrical work for an exterior plug and switch for our generator. He explained exactly what he was going to do. Afterwards he allowed me to video his instructions on how to properly connect the generator to our home’s power grid. He also recommended that we install a whole house surge protector which he then did for us. Jason was courteous, on time, efficient, and very professional. We give him our highest recommendation.

Yonah Lazar

Jason was wonderful to work with. He was timely, extra respectful and extremely honest. Looking forward to doing more work together. Rabbi Lazar Toras Chaim School Portsmouth, VA

Sandi Snider

American Mechanical is our go-to company for electrical and plumbing services. Jason Gay was our service representative this past week. He was outstanding. Professional, polite, informative. He worked diligently through a difficult project. My husband and I were very impressed. We have scheduled for him to come back again. Many Thanks.

Brian Olson

Drew was extremely helpful and knowledgeable about air conditioning. He took the time to explain thoroughly the issues my unit is having. I feel comfortable that me and my home were in good hands while Drew was there. Thanks again.

Millie Ott

We have never been disappointed in all the years using AM. I'm most impressed by the consistency in the service level no matter the employee. Dan was very friendly and informative as I know little about electrical systems. He was kind and patient when explaining and answering my questions . The staff goes above and beyond in communicating apot and arrival.

Cindy T

Sandell S. was the technician assigned for our regular maintenance check. He provided his estimated arrival time in advance and was punctual, thorough, and extremely knowledgeable. He completed the maintenance quickly and answered our questions. Outstanding experience and we were very satisfied. American Mechanical has earned our trust with a consistent record of customer service and superlative technicians.

Patricia Chapman

Our experience with American Mechanical was very positive. The installation of our HVAC system went smoothly. The crew was very professional. We are very happy with our experience.

Sherri Fields

Lee was professional and found the problem with our HVAC. He took the time to explain things to me and made sure the repair was done right to correct problem that should have been caught by our previous HVAC company! I will definitely be using their services again! Thank you!

Alyssa Freeberg

Our HVAC went down trying to keep up with the summer heat. I contacted American Mechanical, and they were able to come out and fix our unit within 2 hours! Our service technician was professional and found and fixed the issue immediately! We will definitely look to use this company again in the future.

Taryn A. Myers

The company was quick to respond to an online request and follow up. They scheduled service for the next day. Rodney was polite, professional, and very understanding about my sick and grumpy toddler. He did everything efficiently and for a very reasonable price, even including a coupon for me. Edit: Darren did our Fall HVAC maintenance and was absolutely delightful. He was so professional and explained everything very well to us.

D Hatfield

I’m in the process of deciding to do a full system replacement. Tim(salesman)was very knowledgeable, professional, and a pleasure to talk to.

Glenn Ramones

Your Technician is knowledgeable, patient, very professional and knows his trade! Gives an honest assessment and recommendations that will help maintain the unit. Very commendable! A true asset to your Team of professionals. Thank you for the service.

Gelu Comaniciu

2/16/2023 As always 5 STARS for Avi. Update 2/16/2022 Just as before, Avi was professional, courteous and took his time to perform a thorough maintenance of the generator.. Avi is professional, knowledgeable and most of all customer service oriented. He was very courteous, on time and explained in detail what maintenance he was going to perform. 100% recommended.

Dana Stumpo

I was so impressed with this company, from the start knowing that they were going to come within 24 hours and then when they were on their way they sent a text with the electricians picture, name and location! Wow. He came, and was extremely knowledgeable and genuinely wanted to help more than anything. I am a customer for life after this positive experience!

Thomas Baggett

Sandell was very professional and knowledgeable. American Mechanical should be aware of this employee for his work ethic is beyond the call of duty. I can see management potential here, just saying.

Nosmo King

Annual maintenance check was done very professionally. The tech, Ryan Holowiak, was very easy to talk to and he did a great job including me in each step he was doing. I will definitely ask for him anytime I need maintenance. Great job, Ryan!

J. Best

While I am awaiting the installation of our new system, our house was a nasty 79 degrees in this humidity. Lemar came out and assessed the inadequacies of my old system. He was very open about what it would take to get it running again, but could not guarantee that it would continue to run as it was not appropriate for my house. He offered to do the repairs but recommended that I speak with someone about my other options. I realized a new system was what we needed her as out outside unit was too small for our square footage. Lemar made it semi comfortable while we await our new unit! We are now enjoying 74 inside the home, this is not ideal, but we understand that is the best we get till we get out new system. I cannot say enough how much Lemar went out of his way to come back and get the unit running to make sure we were comfortable while we wait!

Kit Ferguson

Installation of Generc whole house generator. The experience from start the completion has been most satisfying. The professional manner in which the Installation team performed their tasks is most commendable. As a homeowner I have rarely experienced such a pleasant experience. Great job.

mike hawk

You'll get the service that you paid for. A company that is easy to work with. Steve whom works with American Mechanical is a go to guy whom knows his job and is a good people person. Treat yourself with good services and feel good about the job!!!

Thomas Downing

Tim Hatfield responded to my house to look over my central air system. He was very thorough and answered all of my questions. He was most professional and he steered me to the Trane unit that would best work for me. I received a couple of calls from Kim who kept me in the loop regarding Tim's appointment to respond to my house. She was very friendly and professional. My new unit will be installed on August 11th.

Albert Nester

HVAC controller lost power. Lemar noticed drywall singe immediately & diagnosed the problem @ once. He also had alerted me earlier to the fact that the problem would likely need a replacement part. Very professional. No complaints.

Patrick Prophet

Awesome job as always. Duane was very professional and knowledgeable. We like to shop around a bit and American Mechanical is always great to work with.

Dennis Fogler

Duane H came Nov 18 to fix the GFI box located outside he said water got into the receptacle.He replaced the receptacle and installed a better cover that was lockable. He did a outstanding job I have used American Mechanical for years always with good results

Carol Flemon

Phil was very pleasant cleaned up after his work was done and even gave the cat attention when he approached him I would recommend this company to anyone who has a problem

Heather Fitzgerald

Google won’t let me create a new review if already reviewed so lates reviews are listed first: 3/6/2023 Shawn Pattee is a wonderful plumber! I had a troublesome leaky toilet and he gave me lots of options and also answered all my questions. Peace of mind is priceless and honesty is so valued. Thank you! Five stars 2/14/2023 Five stars! Nick Penello is a fantastic plumber. He answers all questions and replaced my shower cartridge and washer shutoffs. Quality work and fair prices. Thank you! I will definitely call American Mechanical when I have plumbing needs. Special shout out to Tanya, Heather and Lynette in the dispatch office who kindly listened to my service call details and also put me on standby when a shower leak unexpectedly intensified a day before a schedule visit for shutoff valves. 5/10/2022 Paul did a great job! Responsive, detailed and professional. 3/15/2022 Jason McMillan electrician is 5 star awesome! He is kind, knowledgeable and doesn’t sell the customer services they don’t need. Highly recommend. Original reviews: 5/14/2021: American Mechanical is great! Ed S. is the most professional plumber I have ever met. He is knowledgeable, kind, and doesn’t up-sell any unnecessary work. Especially in these days, it is rare to find a trustworthy plumber who isn’t interested in up-selling unnecessary work. 5/17/2021 review: American Mechanical is awesome! Preston L. is very knowledgeable and answered all my questions. He came out to reset the recirculation feature on my tankless water heater that failed after water was turned off a few days before. Thank you for having such experienced staff. 5/21/2021 Orville Peters is great! As seen by my earlier reviews, my tub spout leak required several visits to resolve, but fortunately replacing a cartridge was the key! Mr. Peters brings over 40 years experience and was able to resolve my issue and restore my peace of mind. He also was very kind answering all my questions as well as suggesting minor upkeep such as sealing fixtures to prevent water from going where it shouldn’t. Thank you! Thank you! 5/21/2021 Eric V. came out after hours as there was a mistake in the install of my cartridge earlier in the day. Eric is wonderful 5 stars, but after four visits to resolve my original issue, I have to adjust my overall satisfaction with the company itself American Mechanical does eventually make it right, but it always takes multiple visits. (It took 4 or so visits when my water heater was installed too.)

Rachel Lugo

Phil was very cordial and professional. He worked diligently and efficiently to install our state-of-the-art tankless water heater. Phil’s service is a great example of the quality service customers can expect to receive from American Mechanical.

Eli Sandoval

Both, the business operator and technician were both courteous and professional, I have gained their trust and they will be my #1 service provider, also will highly recommend to family and friends, thank you American Mechanical for your service. Respectfully Eliberto Sandoval

Eric Sims

I had an awesome experience with Dan S.from AMI. He was thorough knowledgeable and able to explain what he was doing and why he was doing it as well as the pros and cons. I actually felt educated about THE operation of my generator system. Dan has set the standard for customer service technicians. Thank you Dan!!!

Jan Jaworsky

Vincent did an excellent job of cleaning and inspecting our Trane HVAC system. He was knowledgeable and explained what he was doing and why. He made it easy for us to understand our system. We will request Vincent the next time we need HVAC service. Thanks American Mechanical, Inc. for a job well done.

sam ribancos

Sean Mayo did a superb job replacing my water heater in a timely manner and flawlessly completed it without a hitch. Furthermore, he took out the accumulated dirt and dust out of the pan and made the area super clean. Sean is very professional and courteous in the way he deals with his customers. 5 stars for Sean!!

Howard Hightower

The Technican Jon Leonard was excellent. Very professional and thorough. He made some great recommendations.

Lin Szostak

American Mechanical employees have been courteous, responsive, and professional. We have a maintenance contract for HVAC and generator. Employees go above and beyond by taking time to explain the system and any additional tips to keep the system running smoothly. Thank you American Mechanical for your continued attention to quality customer service.

Shannon Anderson

Our water heater wouldn't stay lit so we were not getting hot water after moving into our new home. American Mechanical came out within just a few hours of calling, diagnosed the problem as well as informed us of the problems that we will face this coming winter as our water heater is not adequate for also being tied into our heating system. After discussing price to fix the issue vs. switching to a tankless, which we had already spoke about, we will be getting a new system in 2 days. Thank you American Mechanical for the excellent service and far superior customer service.

Scott Hanly

I exclusively use American Mechanical. They are prompt and professional. Phil came out within a couple hours of my call and resolved the leak I had in my shower drain.

George Baker

Very thorough explanation and service of 22kwStans db y Generator by Vincent.yes he did service the 22kw Gen. My Heat and air. Jason installed a whole house surge protector on the transfer panel. All top drawer.

Anne Bernardon

My annual maintenance service went GREAT! Ryan was very pleasant, knowledgeable and got the job done in record time! He was very professional and provided the BEST Customer Service! He is a valuable representative for American Mechanical!! Very much appreciated, THANK YOU!!! ⭐️⭐️⭐️⭐️⭐️

Laura Jordan

Shawn came out same day, identified the problem and had all the parts to fix it in his truck. In an out in 1/2 hour. Worth every penny!

Donna Smith

Ryan arrived on time today to perform the one year maintenance on our whole house Generac generator. He explained all of the work he had to do- step-by-step. He even cleaned the inside and outside of the unit. Great job- very professional! Thanks, Ryan!

Alvin Gatlinb

Great,Great,Great, but unfortunately I had, death in my family. But Brother Brian Nath was great with his presentation was highly professional and clearly presented. I will call him when things ready to go again. I have his card . Thanks for everything Brother Brian.

Russell Moore

I contacted several plumbing companies for a plumbing leak issue and American Mechanical was the only company that would provide service in a reasonable time frame. I spoke with Tanya at dispatch and she was able to schedule a technician within a few hours. Raymond Hedin from AM's plumbing team arrived later that day as scheduled. He kept me apprised of his arrival time and went right to work to get the issue resolved. Ray provided a thorough explanation of what would be required including a detailed estimate. The work was completed quickly including a complete clean up. I would highly recommend American Mechanical due to the professionalism of their dispatch group and the quality of the technician's work.

Karen Aldridge

Phil went above and beyond to complete my project. I would definitely recommend this company. Really like the map when their on way and sends you the picture of who's coming.

Brandi Elmore

Brandon provided top notch technical and customer service. He was extremely thorough. He made sure i understood what was needed to keep my system working at its best. Thanks American Mechanical your team is outstanding.

William Culbertson

American Mechanical (Nick) figured it out. I use American Mechanical for all my HVAC, electrical and plumbing needs. Very satisfied!

felix middleton

HVAC system inspection, sale and installation. Scott’s customer support was phenomenal, very knowledgeable and informative of the required system and equipment needed for my home. Would highly recommend Scott and American Mechanical, Inc. to anyone needing repairs or purchase of HVAC systems and support. Thanks Scott for your patience, attitude and help with cooling my home!

Donna Kile

I called American Mechanical today about a possible concern with my hvac. The dispatcher, Lindsay, was caring and helpful and said she would get someone to me. Matthew L was here in a short time and listened to my concerns. He examined all my equipment, showed me each area and explained what he was doing. He is excellent in his work and so kind to talk to. He is a very good example of the outstanding service American Mechanical provides. Thank you, Matthew!

Larry Pope

Very professional organization. Cost effective solutions offered. I use them frequently. I recommend them confidently.

Bryan Ryals

Tim was VERY professional and did a great job of explaining what my options were for the replacement of my HVAC system. He was respectful of me and my home and I would. It mind working with him and the company in the future.

Rhonda Downs

Technician was very helpful and professional. Diagnosed the problem quickly and knew it exactly how to repair it !

Lynn Hollandsworth

It has been a pleasure doing business with American Mechanical. During my visit with Brian he checked every box with the answers to questions before I asked. Very thorough, explained things so they were understandable to a lay person. When he left I knew what my part was in this project, what AM’s part was and the timeline within which each step was happening.

Andrew Byrne

The tech shower up on time and was very professional in explaining the process and options. The cost was not something I could afford and I declined financing it.

Amy Burkett

We have been more than pleased with American Mechanical from the office calls and setting up appt etc. Matt came out timely and was very knowledgeable and explained everything clearly. Will continue to do business with them and would recommend them to any and all!

Jack Payfer

Austin called and let me know when he would get here and went right to work checking my system after he was finished he went over his work. He was very polite and responsive to any questions I had

Don Harrelson

A little pricey. Spent as much time pushing a $399 “membership” as explaining what needed to be done. Ended up using another company that was $1000 less

Rhett Rebold

Jason made quick work of my electrical problem. Also felt fairly priced.

Richard Saunders

Mr. Tim Hatfield came our for an assessment of our HVAC system and did a nice job. He noticed some issues with it that a couple of others whom we were getting quotes from missed.

Jordan Isele

We had some outdoor electrical wiring replaced. Duane did an excellent job. Thanks

Bruce Cyr

Great company and they are fast!! They come in and work hardly any breaks… they just got the job done and also they cleaned after. What can you ask more!!

Kristin Warren

The technician we had was very knowledgeable and thorough. You can tell that he is passionate about his work, and his work ethic is outstanding. He took the time to answer all of my many questions and explained everything very well. Other technicians from American Mechanical that we’ve had come out have also been awesome. I highly recommend the company.

Henrietta Mitchell

Christy has been EXTREMELY responsive with all the weather changes and personal issues I've been having with the installation of the generator. She has done an OUTSTANDING job in communicating changes and what to expect with the upcoming installation of our generator.

Denise Query

Brian knows his product...& He knows people too! Very personable & informative! Trustworthy describes him! Y'all are fortunate to have him on staff!

Sandi Thigpen

As usual AMI provided excellent service when they sent Ed Stonich out to perform a plumbing inspection. Ed was cordial and professional and gave us information that would help us with our future plumbing needs. Thanks again, Ed, for a job well done!! AMI is the best!! Bobby and Sandra Thigpen

YeahItsME

Drew did an excellent job. Would highly recommend.

M. P.

Very professional great work, and very detailed. If you want honest people to take care of your AC unit, my advise to call American mechanical.

Chris

American Mechanical removed an old wall unit and installed a mini split system in our sunroom. The techs were Keiahd and Colin. Keiahd explained everything they were going to do, we decided where to hang it, place lines, etc. I have to say the work they did was amazing. They were at it non stop all day and it worked/looked perfect when completed. Honestly, the area was cleaner when they left then when they started. They were super nice, professional and definitely new what they were doing. I highly recommend AMech for any similar work, in general, and that team in particular. BZ to American Mechanical for having a great team, from sales to schedule to install!

Jennifer Callarman

American Mechanical - I have nothing but good things to say. Not only did they call to schedule the maintenance visit, but also called to keep me updated about my "place in line", if you will. I did not choose a specific time frame, because I was home all day. My techician, Mr. Whitman, did an outstanding job exceeding my expectations. He was professional, personable, all the while. He explained every step in terms I could understand and made recommendations without being pushy. Conversing with Mr. Whitman was easy, not awkward, which boosted my confidence. I give American Mechanical and Mr. Whitman 5 stars and two thumbs up.

The Laugh Therapist

The technician was awesome. He went above and beyond to find the problem and to let us know that the faulty part was still under warranty by calling the manufacturer

Rich Richardson

Jake Greene was professional and friendly. He came the same day we called .

GA Brown

Tech called to confirm he was his way for my appointment. In that I had other appointments today, they scheduled service time to accomodate me. When Phil arrived, he introduced himself & was extremely courteous & professional. Listen patiently about my problem & how it would be addressed. He eased my mind letting me know the problem was not as bad as I thought it to be.

Jonathan Cardenas

American Mechanical seems like a good company. Tim McDonald was a good rep. However, I felt that his proposal was out sizing our project. We have a 1550 square foot house. He was recommending a 3 ton unit and larger ducts all around. We calculated that we only needed a 2.5 ton unit and just a few larger ducts. Also, he recommended an 18,000 BTU ductless mini split for our 288 square foot uninsulated 3 season room. Everybody knows that it’s better to go a little bit smaller and run a longer cycle, than have an oversized unit that turns off too often and doesn’t properly dehumidify. We calculated that a 12,000 BTU unit was adequate. Lastly, American Mechanical only recommends TRANE and Mitsubishi. Although solid brands, they are overpriced and we ended up going with a company that had comparable units from other manufacturers as well.

Zoe Daugherty

Bobby and his technician were absolutely wonderful! Our house needed major updating with new units and heating with our newly installed gas line. He was polite, responsive, on time, great with my animals, and completely trusted him in my home alone when I had to run off to work. We will definitely be customers in the future!

M L

Jason did a thorough inspection of electrical services needed. He was very professional and he will be coming back to do the work. Update: Jason M. completed the work for us. He is awesome and did a great job. I definitely recommend him. He is my one & only electrician now!

Randall Tucker

Raymond Hedin came out too check out the flange in the master bathroom and to reseat the toilet. He arrived quickly and was able to quickly identify the issue, and made a fast, effective repair. He was prompt, thorough and courteous. The repair visit went very well and Raymond was both knowledgeable and very professional. Very satisfied! American Mechanical has earned our trust with a consistent record of exceptional performance and a commitment to customer service.

EMTA Enterprises

Very Professional. RYAN did a great job. Good Communications with CALLS and TEXT. My Generac was installed and serviced by them for last 7 years. Runs like it's brand new! ALWAYS a GREAT Experience with them!

Gracie King

Ray was punctual. He was further polite, focused, professional and knowledgeable . An asset to your company 😃 …

Steve Cook

I am very satisfied with their work and feel confident in their opinion on the equipment.

Nathan Vaden

The crew that came and installed my Genrac Generator were absolutely fantastic. The quality of their work was outstanding. When the installation was done they completely cleaned up after them selves. I would highly recommend them for any type of work you may need.

Customer 757

My technician Phil was on time. Pretty cool that they text you the picture of whose coming even though I was not looking at the phone at the time. He was very professional and help me get to the bottom of the problem. If there were any future issues, he got my back. If you need a trustworthy company, this is it.

Carol Nottingham

Had generator installed The installation coordinator was very helpful and kept me informed of permitting progress Service technicians arrived as scheduled and seemed efficient and business-like Was a good experience

Laurel Sierra

Ed was very professional and explained what he was doing every step of the way and provided price information about each step so we knew exactly what we were getting. He reprogrammed our Rinai tankless water heater and that seemed to do the trick but I’m sure we’ll know 100% in a few days. Either way we are very pleased with the experience.

Leroy Richardson

Matthew was ahead of schedule, professional and courteous. He was very knowledgeable of my system. He wore footies and a mask. My number one priority is being respectful of my time and American Mechanical followed up and kept me up to date on Matthew's arrival time. If I have AC issues in the future I will DEFINITELY use American Mechanical the next time.

Caitlin Redden

They had truly the best customer service I have ever received. You know how usually the cable guy says the he'll be there sometime between 11am and 6 pm and you sit around waiting allllll dayyyyy longggg for them? Not with this company! The dispatcher called me several times to update me on the status of the technician and then the technician called me to tell me he was on his way and how far out he was. They even included an email in which you could track how far away your technician was. The technician was polite and had plenty of information and helpful recommendations. As a young new homeowner, I will definitely be using their services again and recommending them to all of my friends and coworkers. Thank you!

Joc K

Dennis arrived promptly for an off hours service call on Saturday. He was to diagnose for the heat being out at our home. He was able to tell me the problem and let me know what part needed to be ordered, but that it couldn’t be ordered till Monday. He was polite and knowledgeable & did his part well. He then said he would email me my receipt for services that day along with the part information/price plus labor estimate for my review. We never got the emailed receipt nor email with estimates. I have spoken to the office staff three times today (Monday) asking for this information & when the part should be expected to arrive and have heard nothing from “the girl” who has our info and that knowledge. Dennis did his part great except not getting the info emails (I don’t know if that was an error on his part or someone else’s) but whoever “the girl” is that’s meant to get back to me… the home has been without heat since Saturday morning, we’d like to know how much longer this will go on seeing how it’s the dead of winter and we just had a snow storm.

Muhammad Shakeel

UPDATE: After my review below i spoke with Brittany and she listened to my complaint and took ownership to resolve the issues that I had with previous service call. I am very thankful to Brittany for addressing every concern and taking actions to further remediate those issues. Thanks again and I will be using this company again. I called to get our HVAC system checked for regular tune up. The communication was great, no problem scheduling and very courteous over the phone. The day of the service call when the tech came, I saw the tech pull up and sat outside in his truck for about 15 minutes and once he came up to me the first thing he mentioned is getting an annual plan, not what I wanted to hear before he even started to inspect my HVAC. Then he proceeded to check the outside unit and shortly after that he came inside the house to inspect the unit in the upstairs attic. From that point on he didn't speak to me for hour n half occasionally going to his truck and staying there for a while. My kids were home n being little they like to speak to new faces so my daughter said hi and he didn't even acknowledge her. Anyways, after he finished told me what he found, gave me options which I have to take his word for since I know nothing of HVAC systems he left and didn't even offer to clean up the fallen attic insulation all from upstairs down to the front door or move my ladder back down to the garage that I carried for him upstairs in the first place. Lastly, he didn't want to honor the coupon that was on their own website. Horrible customer service!

steven angelo

I had a whole house generator installed. I’m not sure about the entire company because this is my one and only experience with them. That being said, at the end of the day it’s the people who come to your house to actually do the work that make or break a job. The two guys who came to my house John Laucella and Noah Cross were some of the best guys I’ve ever had come do work at my house. I bought a house with a fair amount of problems a year ago and have had multiple crews here doing all kinds of work and almost always something is done wrong or very sloppy. These guys were a breath of fresh air. They actually knew what they were doing and did very clean, neat, high quality craftsmanship. Just about the only time I have felt comfortable leaving while someone was working on my house. If you have work done with American mechanical I highly recommend you ask for these two guys I got lucky.

Elvin Wright

Technician was very helpful; even though this service was not for my residence but my father’s. He did an outstanding job. He sent me the pictures after the job was complete, I was and am pleased with the results. I go a little jealous because now my dad ‘s kitchen sink looks better than mine. If I owned a plumbing service, I would hire this man. Great job Mr Phil .

Matthew Reed

Eric Vetra personifies the term superlative. He arrived at my home promptly and was very attentive while listening to the plumbing issue we were experiencing. He greeted my family warmly and maintained a professional demeanor, even after being introduced to the sewer line back up that caused my garage to flood. Eric was willing to explain the situation, while continuing to work diligently and did not once make me feel like he was milking the clock. He left my home looking like he had never even stepped foot on my property. No tools, debris or trash left behind nor were my personal items moved to accommodate his work. The second best part about dealing with American Mechanical was the price. The bill for their service was more than reasonable and when you take into consideration technicians like Eric and their excellent customer service team. It's easy to see why we always call American Mechanical first.

Joseph Rehak

Paul was prompt and ready to go to work! He had the right tools to fix a clog in our critical plumbing utilities. Thank you for the dedicated service. This was my second service with this company and I did not hesitate to bring them in on this new job problem. Highly recommend this business and Paul!

R W

I called American Mechanical for an estimate and Jason was incredibly professional, friendly, and informative. I haven’t chosen providers yet but they are absolutely at the top of the list from this interaction. Five stars so far.

Glenn Ramella

Very satisfied with the service and professionalism of Avi and company. Issue was with generator, had another company out that first sent their generator specialist, could not identify problem then sent their electrician, he also could not identify. Avi arrived , I explain issue, he immediately said sounds like controller, after changing all good Avi explained through out process what/ why he was doing. Again, I am very satisfied with outcome and signed up for their maintenance program. Hopefully Avi will be the tech that comes out.

Larry Boone

Awesome response and quick service. Darren was especially very professional! Many Thanks AM!

CORINNE West

I needed a plumber first thing in the morning before my countertops and new sink were installed. I made my appointment 2 weeks in advance and could not get a scheduled time until the morning of my appointment. It's hard to make arrangements with other contractors when you don't know when the plumber will arrive. The job is not complete yet because the sink caulking has to cure for 24 hours. I did notice while cleaning up under my sink that it is soaking wet from when the plumber was here this morning. Had to remove the shelf liners for it to dry before he comes back tomorrow. Hoping the water hasn't ruined the board under the sink.

HRGC Bookkeeper

Technician was knowledgeable & respectful, we did however have to reschedule 3 times with American Mechanical due to HVAC Emergencies on their end. I thought that $330.00 to put chemicals in 2 drip drains to potentially clear out was a little exorbitant.

John Dyer

We were given very good advice. Tim was honest and trustworthy. Keeping his business card. There are a lot of preparations we need to make before installing a new unit (to facilitate such an endeavor). If and when we decide to get a new unit we will contact Tim.

Tracy Yoda

My AC went on the fritz over night. American Mechanical gave me same day service! Austin was very polite and explained what was wrong with my HVAC system and got it up and running. Thank god too since it was 90 degrees today! Excellent service!!!

Van N

Raymond was really sweet and nice but to just snake out a pipe which would take only 5mins for $460??? I didn’t get the service done just paid the $85 for him to come.

James Thoms

Called another company first and American Mechanical was far and beyond more professional and prompt. Thank you!

Mike Riggs

Ryan performed the annual home generator maintenance. He let me know well in advance of his arrival and performed this work in admirable time. I've had this whole-house generator for over 15 years and I'm confident it will last many more due to the excellent service provided by American Mechanical.

Geri Ferguson

Brian is most knowledgeable and informative. Even though our granddaughter Kirsti had advised us about the generator, Brian was able to fill in all the needed details. As Senior Seniors our concerns are comfort, minimal maintenance, and of course cost effectiveness. Brian was able to satisfy all our concerns. Looking for ward to doingto continued business with your crew. We thank both Brian and Kirsti for getting us together for our future peace of mind.

Joseph Durfee

Jon was professional and arrived on time, he went straight to diagnosing the issue with my system and explained what he found and provided a video to show exactly what he found. Once he found an issue he continued to look at the rest of the system to ensure that there were no other issues or repairs needed and explained the cost to repair and clean the system. Overall it was reassuring to know that American Mechanical has such high quality professionals working for them.

Donald Friedman

American Mechanical has been taking care of our HVAC system for several years now. I purchased an annual contract from them so my girls can obtain repairs if I'm unavailable. This particular service call required the outside condenser to be cleaned to keep it at 100% cooling capacity. Lee was the technician who was dispatched for this service call. He's very knowledgeable, professional and customer service oriented. Turned out after a complete diagnostic of the condenser it needed the cooling coils to be cleaned. Since I'm a disabled veteran in a wheelchair I agreeded it needed cleaning after the cover was removed. This needs to he done on a regular basis which I'm unable to do on my own. Lee treated the coils and washed them down. Then reassembled the cover. This expense will pay for itself over time in higher efficiency of the HVAC cooling system. I'd recommend AM to anyone who's looking for one stop shopping. We also have a whole house generator that AM installed 14 years ago. They've been servicing it annually since then. It's all about quality, dependability, and reasonable cost.

Karen Smart

Ryan was great! Very professional and also told me things I needed to know about my generator! He went above and beyond.

Charles Wydler

Easy to schedule, sent reminders of service and time, call in morning to let me know when I was on schedule for day, called and texted when on way, did quick assessment of job provided estimate and knocked out work, cleaned up, provided overview of work and departed. Great job by Dan.

Cindi Carter

I have not used American mechanical yet, as I am currently just gathering estimates to replace my HVAC system. However, from start to finish they have been professional and easy to work with. Scot F. came to my house to give me a free estimate, and he did a very thorough job inspecting my old system and reviewing with me all of the ins and outs of installing a new system. He was not pushy at all but very informative and knowledgeable of what needs to be done. I appreciate that he did not try to upsell a bunch of stuff that I did not need. Their prices are also very competitive. If you're looking for a new HVAC system I would definitely check into American Mechanical!

Heather Sawyer

This was literally the most positive experience I've had. Mathew was quick, knowledgeable, and explained everything. He was upfront about the issue and what he was seeing. He was also professional and really nice. The service and repair was a great value. I will definitely use this service from now on!

Kimberly Voight

Matthew Leonard performed the semi-annual check on our HVAC system and fixed a loose ceiling vent. I was very pleased with his professionalism and knowledge of the system. Upon explaining an all house purifier and providing me with brochures on this, I authorized the installation of this unit and look forward to seeing some changes in the allergens in our house. Matthew did a great job, I am very pleased with the results. Also, American Mechanical is a great company I have been with 3-4 years, all services have been great, including their office personnel.

David Stiteler

Rodney the service technician came out to our house and he was extremely professional.. he discussed what was wrong she showed us what was wrong with our our wiring from the electrical service line to the meter and to our service breaker box. He was efficient very focused on time and did an excellent professional job and had my new service in and back ready to go in one day. We had no water as we're on a well and no air conditioning. I would recommend this company anytime they did a great job and always request Rodney the technician. American mechanical also arranged the city inspector and Dominion power come out and finalize the service. I would use this company over and over again for any of my electrical issues. If they're that good at electrical repair I use them for the other services that they offer. Loyal customer now never used them before. But I will definitely use them in the future. David

Stefanie Woomer

This company was very accommodating. Duane, who was the technician at my house was very up front with any and all concerns he had and we discussed and created a great solution. He installed my exhaust fan and I am so appreciative of the detail and care he put into putting this into my house. He is very knowledgeable and helped with any and all questions I had. Thank you also to Jennifer who helped schedule the multiple visits to my house and was most accommodating everytime we talked. Overall great company with great people.

Boone Jarschke

Very fast response. Phil (the plumber) was polite, professional and knew exactly what to do. Very reasonable price, and was finished extremely quickly. Will use again!

richard westbrook

American Mechanical service tech provided an annual check-up and maintenance on our home generator under a service agreement. The technician was neat, orderly and well trained and performed the maintenance efficiently and quickly. We were very satisfied with the technician and the company.

Virginia Ventures

American Mechanical's professionals are the best. Brandi, Steve, Jason all performed at the highest level of efficiency and professionalism. It is a pleasure to deal with them and recommend them to any one in need of excellent electrical, security, plumbing or any other related work!

James Murphy

Great group of guys from the inspection of our old unit to the final walk through of our new unit. We will only use this service going forward…

Alan Bell

Update 5/4/2022: Though there were some problems initially, the company has done everything anyone could reasonably expect to make the system work. We continue to rely on them for our HVAC, plumbing and electrical work. American Mechanical has installed and maintained several systems in our house and we've always been happy with their work. However, following a recent $25K HVAC/Duct replacement, when a cheerful person called to ask if I was completely satisfied, I said "no, the system isn't working correctly" and explained why. She promised to get back to me, but since then all I've gotten is a flurry of texts and e-mails (8 by my count) asking me to review the service. Well, here it is: Projected to take 4 days, the install took 8 days as there were not enough installers assigned, and those that were had to leave early on several days, leaving us with no heat over a long, cold weekend. Once finished, the system only works correctly when it's turned off as temperature across rooms varies dramatically when it's on - as I write this it's 46 degrees outside, and with the thermostat at 70, rooms range in temperature from 68 to 74 degrees with a windstorm coming out of some ducts, but no air at all seeming to come out of others. I tried to adjust ducts manually in individual rooms, but about half of them were installed without the adjustment knobs. So, as I sit in my office with the heat on and a window open, after a week of no response to my complaints it's looking like we may have to hire a professional AC company to come in and fix the mess American Mechanical made in our attic.

JA McPherson

My husband was very impressed with the degree of knowledge that our service technician hat, and was very pleased

Steve Ely

Excellent & professional service! Lemar was extremely polite and professional. I've never had a bad experience with an American Mechanical technician--they've all been outstanding, but Lemar was a cut above!

John H

Had AC condenser unit and air handler replaced. Was very impressed with complete experience. The estimator Tim was respectful, friendly, and professional, even though I didn't give him the initial impression I was in the position to actally do a replacement immediately, he did not treat me any less different or pressure me which made my decision easy. Scheduling and final installation was on time and completed as promised with the utmost quality and thoroughness. Will recommend to others and consider them first for other future projects or repairs.

Nicholas Hardesty

Jason came to perform an electrical inspection and fix a light fixture in my house. He was very helpful and listened to all my concerns. This is the third or fourth time I’ve used American Mechanical and they’ve always been great.

Darryl Girtz

10-7-2022 Darren F. arrived, introduced himself and quickly began checking my HVAC systems for proper heating operation. He was efficient and thorough and completed the entire maintenance of the systems. Upon completion of the maintenace he provided me with feedback on their operation. I would recommend him for HVAC system maintenance and would welcome him back to conduct maintenance on my systems.

OPie

Add a category for customer dumbness. My ring camera stopped working. Couldn’t figure out why. It was because of a light switch that was turned off. That I had forgotten about.

Debbie Harris

I had a 50 gallon gas water heater replaced. My technician, Phil, was very professional and pleasant. He explained what he was going to do and then completed the job. He showed me the differences on my new water heater and fully explained how it functions. I was very pleased with his work and would highly recommend him!

Tonya Whitley

Plumbing clog with both toilets. This was a city issue. Not an American mechanical issue. I appreciate the prompt response. American mechanical gave to me five star Service.

william Refakis

It was pleasant experience from the initial call. Everyone was professional and followed through with everything they said they would do. The work was done in a timely manner and was professionally installed. I have no doubts about using them again.

Kelly Weaver

Jason from American Mechanical came out today to check out an electrical issue. We unfortunately have a large repair that has to be done but I believe he did everything he could to keep the costs down. He was friendly, respectful, and seemed very genuine.

bob fizer

Dan and Noah were very professional. Highly recommend them.

Timothy Donahue

Outstanding job. Showed up when they said they would and worked until the job was done. Clean-up was completed each day, and we were kept aware of progress and status. Very professional! American Mechanical may be justly proud of Darren, and his team! Because of them American Mechanical is my HVAC/plumbing/electrical company of choice.

Josh Hall

Dwayne and Dan are top notch. Very professional, friendly, hard working and dependable. Always up front and honest with quotes and what needs to be done. Highly recommend.

Lynnette Bolton

American Mechanical responded quickly to my request for a detailed estimate on a needed service. The office staff was polite and professional as well as kind and courteous. Prior to the visit I received a text message telling me who to expect - including a picture - as well as personal information about the individual that helped me feel less anxious about inviting a stranger into my home. Rodney White arrived exactly when he said he would and was clearly knowledgeable about the service and equipment involved. He explained everything in ways I could understand and was patient with my questions! I was very impressed with this company and everyone there. It was so nice to talk to people who genuinely seem to like their jobs and were so helpful!

Harry Harue Pritchard

Stephen & his coworker replaced my 30 yr old electrical service with new CB & power meter boxes. They worked over 8 hr including several hr in the rain to complete the job. Both men were professional & extremely courteous to me & my wife. I have used American Mechanical for many years because their technicians always do great work.

Christopher Spyker

Avi did an amazing job on site. Very respectful, knowledgeable, kind and he truly cared about the job he was doing. He was incredibly sincere in sharing his knowledge of our generator as well as helping me understand and better maintain it for a long life. I would absolutely do business again with this company just because of him.

carmeline sauls

This is the second year that Avi has serviced my generator. He is a true asset to the company. He was very knowledgeable, personable and professional. Kudos to him for an outstanding job.

Charles Mulkey

Ryan arrived promptly on time to connect the gas line to our new Trane gas pack. He was very friendly, professional, and efficient during the installation, and while inside installing 3 new ventilation return covers, was very careful and conscious about keeping a clean workspace. Excellent service and installation. I highly recommend this company.

Barbara Shaw

Darren performed seasonal maintenance to our aging gas furnace. Everything checked out ok, but we will follow up for a quote to replace. We appreciate his time and expertise in our discussions.

Caitlin F

Ed Stomach was very professional, proficient, and personable. He serviced our water heater and did a home inspection for free per their new customer policy. He discovered a leak in our shower floor and a couple other things that if left unnoticed, would have cost us a lot in repairs. He offered several reasonable quotes for repairs and options for payments. We will definitely be following up with them for repairs and future business.

GL Drill

Duane was incredibly astute and knowledgeable, and worked with personal AND home safety in mind, going so far as to take extra time to clean up a few live wires (extremely lethal, look up electricians being cooked alive for 5 hours because they touched a wire and were caught in the electrical current with no help) that the home builder electrician had left stray. I have a 4-year-old and highly appreciated the though. As well, his work was clean and extremely satisfactory. I appreciate even and symmetrical things, and Duane had no problem helping me decide an aesthetically pleasing spot for my exterior electrical outlet. It might not be a big deal for some but it made a huge difference personally. I recommend at least having them give you a quote and meeting a representative, as my rep also answered questions that I didn’t know I had. You’ll be lucky if you get Duane. Thanks again to AM for an incredibly professional experience.

Kita Vick

Phil came the same day that I called for a diagnosis of slow leak. He provided alot of detail that made me comfortable to hire American Mechanical to do the job.

1bettersunshine

This company is amazing they took good care of me during the whole process of my Generac generator install if I called with a problem or question they responded ASAP! Thanks!

Ramon Ayala

Ryan Holowiak went above and beyond expectations to provide outstanding customer service. He was respectful, courteous, friendly, and approachable. He not only informed me of the extent of the service call, but also provided step-by-step instructions on how to maintain and operate my emergency generator. I was able to watch him during the service call and in my opinion, his attention to detail is light years ahead of any technician I have had working in my home. His dedication to great customer service speaks volumes about your company and reflects great credit upon him. Thank you so very much! Ramon A. Ayala-Heredia

Evelyn Zirkle

Great experience with Rodney W. Master Electrician and with American Mechanical. Recently had surge protector installed, Generator servicing, and electrical work done. He was very professional, on time, positive attitude, and did quality work. My husband and I are both highly recommend him.

Byron Kunold

He showed up to give me an estimate, he was on time. very clear and concise and understood exactly what I needed

Lee Miller

American Mechanical installed home generator, team was professional and courteous. Installation looked great and professional. They were quick and kept me informed throughout the install. Only down side was how long it took American Mechanical to get the generator once I ordered it to install. I ordered generator in June of 2021 with a December 2021 install. With COVID and supply chain shortages I know it’s not American Mechanical’s fault.

Bob Claffy

I reached out to American Mechanical after a very poor result with the installer of my generator and a 7 year relationship to find there is a company that values follow up, service and detail to service. I applaud the follow up and attention to what I needed to have addressed... Thank you American Mechanical for reassuring me there is a company that values service, follow through and expertise. I look forward to the relationship! Thank you for the support and follow through! Well done!

Richard Busch

Worked with my time schedule and give me an arrival time. Jason fixed the junction box and added an outlet nearby. Great work.

Nancy Rodriguez

Was very professional and arrived in a timely manner. Extremely helpful and knowledgeable. Our experience was better than we expected it to be. Our issue was fixed same day. 10/10 would recommend!

Nicole Bonn

Sink pipe clogged Paul was responsive, honest, and clear on issue & fix.

Antoinette Moore

We recently purchased a generac generator. A week ago the weekly diagnostic test terminated. I called American Mechanical with the fault code I received. Avi responded today and diagnosed the issue and resolved it. He was professional and responsive. He was a specialist. I am glad he took great care of us.

Robert Waddell

Generator maintainance. Avi was superb in every respect and performed very well all aspects of maintainannce and testing. High test performance

Michael Kyle

Plumbing leak repair. Nick was awsome. Very professional and very detailed and friendly. Would use service again but was very disappointed that it took 8 days from first call to completion of solving the problem. I guess the reason in these times is always staffing shortages.

Michael Watt

Dennis called me back within 5 minutes of my requesting help with my heating system and arrived within 30 minutes of the call. He diagnosed the problem, quoted the cost, put in new parts and finished the repair within 1 hour. Dennis was a very pleasant and professional gentleman.

glenn gordon (MFdarkhunter)

Good professional service, the guy came in looked at every thing explained what he was doing and why. Then when it came to the pricing he gave options and explained why and how I had those specific options.

Ed Haga

Lee Myers was very professional, courteous, and took the time to explains the issue I was having to get repaired. He even looked at the duct work in my attic because I didn’t think that the two systems I have were sufficient for cooling my house

Ray Sagun

Jeremiah and Will were great! They went the extra mile. There was apparently a gas leak. Will addressed that with no hesitation. The way they arranged the units in attic was clean and maximized space. Very professional!

Tiffany Scott

Mr. Hedin thoroughly explained our plumbing problem and resolved it quickly. Excellent work!

Dave Hess

Dan and Paul were excellent on time very thorough and took care of my home like it was their home. Very satisfied sorry they had to work so long but they stayed until work was done completely in cold and dark conditions. Great guys from Jason to Dan and Paul thank you.

Michael Bivens

Avi responded to our service call to trouble shoot our 20KV Briggs and Stratton whole house generator. He checked everything out and corrected the fault display and ensured the generator was working / transferring / handling the load properly before leaving this morning. He also showed us how to clear this fault ourselves and also put the generator into the proper modes depending on the circumstances. His visit was OUTSTANDING and his professionalism and attention to detail was VERY MUCH APPRECIATED.

Pam Moore

Awesome company they were able to accommodate me the same day service. My tech was awesome cleaned up after himself and very kind explained everything he was going to do. Highly recommend this company Shawn is awesome

Mary Spiak

Jason was very professional and replaced our outside outlet very quickly. Sealed around the cover and very careful to remove any trash. Would highly recommend.

Steve Deighton

Very professional and great attention to detail. Provided the peace of mind you get when true professionals work.

Sherry Rumpf

A review start to finish. . George, Installation Manager, resolved lingering matters. Knew his craft, courteous. If a final inspect was done at the end of the job return trips could’ve been prevented. Tommy & Justin - WOW! You guys took care of business professionally, timely, and kindly. Worked through to finish today, but no shortcuts. Tommy definitely knows what he’s doing. And Justin, all the hard work to correct issues with ductwork, much appreciated. You guys rock! Tim tried to sell us a concrete block to place in front of the unit, that we already had & replace a newer heat unit. We got it straight with my husband on the call, but it should not have occurred. Seemed we paid above average, but the crews were great. Anything that needed twicking they were on it and for them I rate 5. The overselling, a billing correction that should have been communicated 3 months, instead calling months later with a “wrinkle”, poor/incorrect communication, and the added stress caused, a lower score was warranted.

Nancy Cavanaugh

Technician was very helpful explaining everthing to me and was very patient with helping me set up new thermostat

Bill Walsh

Phil B performed a Plumbing inspection and was especially diligent in assessing plumbing and HVAC systems in crawl space.

Pam Frohman

Received a quote for a plumbing installation at my home. Very professional! I will use this company and recommend them.

Danielle DeLashmutt

American Mechanical was a second opinion from a friend who did some research. I needed a new Crane 3 ton unit and since so expensive wanted to make best decision. I have been happy with my other company in the past but I didn't feel like they were very attentive. I appreciated how timely they were with my FREE estimate. Professionally written out and emailed. They are technically advanced with their notifications confirming, reminding and noting arrival. Kim was wonderful answering any questions and provided two window units for A/C when had to wait a week. Dillon A and his team were amazing. They worked late into evening to complete a large job and then took time showing me how everything worked and I could tell he was proud of his work and the quality they provide. Additional team members came over to assist to ensure the job was complete. American Mechanical clearly puts money back in their employees and company and I am very pleased I decided to go with them. Additionally, Dillon had a young apprentice he was guiding and he was very patient and kind.

Anthony Schaefer

Outstanding and courteous as always!! Lemar was very knowledgeable and professional. He answered all questions thoroughly and provided excellent service. Thanks again!!

Missy George

A representative for American mechanical came out named Brian To give me an estimate on a generator and he was absolutely fabulous! Very knowledgeable and made sure I understood everything and had no questions before he left.

vicki gibbs

I discovered a freezer in my home wasn’t installed correctly and was concerned about possible electrical issues (or worse, even a fire). I called American and was put on the schedule sooner than I had expected. Rodney was the service tech who came out, and was very courteous and professional. He did an excellent job of correcting the problem and left the work area very neat and clean. Jennifer worked very hard to get someone here as soon as possible, while being very helpful and patient. Thank you both for talking care of my problem, and I will be calling on you for additional things I’d like done in my home (I gave Rodney quite a list!). It’s very difficult to find good service technicians today, much less get them to show up for the appointment. Thank you Jennifer and Rodney. Because of you both, I’m going to be an “American Woman.”

Victoria Afor

My water heater stopped working over the weekend and I was unable to fix it . American Mechanical was very helpful on the phone and ended up coming very early on Monday morning. Phil, the technician, was very informative and quickly solved the issue. He was honest and I appreciated that a lot. Will definitely be using American Mechanical again and works recommend them to family and friends!

Burak Alifakioglu

I’m usually hesitant to go with bigger companies but Rodney was a professional and a gentleman. He talked me through everything he was doing while he was doing it and didn’t try to sell me on anything that wasn’t necessary. It was clear he liked what he does and cares about the people he helps. Definitely will be using these guys again for home repairs in the future.

Rick

Avi diagnosed and repaired my generator quickly. He had all the parts he needed on his truck. Really appreciated that he took the time to explain everything he had to do and how efficiently he went about doing it. Very pleased with the experience.

Name Not given

Avi Located the problem with our whole house generator quickly replaced the part which was covered by warranty and we are happy customers.

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