Reviews of Thomas Hoffmann Air Conditioning & Heating LLC. (HVAC Contractor) in St. Louis (Missouri).
Thomas Hoffmann Air Conditioning & Heating LLC
1623 Wendover Ln, Des Peres, MO 63131, United States
Description
Information of Thomas Hoffmann Air Conditioning & Heating LLC, HVAC contractor in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Thomas Hoffmann Air Conditioning & Heating LLC
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Thomas Hoffmann Air Conditioning & Heating LLC
Sharon Shannon
I am delighted with the service I received from the maintenance specialists while replacing the Thermocouple on my water heater. The work was done without issues and completed in less than 30 minutes.
I will always recommend this company to anyone needing heating and cooling services. I would also like to mention how this company takes full accountability and responsibility if any repairs are not up to par. Not that I have had that experience. I read the reviews posted on BBB and was very impressed with how Thomas Hoffman and his team explained each situation and the subsequent resolution to the customer's satisfaction.
Breland David
I had my gas ducted heating serviced by them did a fantastic job ! They were quick, friendly and provided great advice. honored the special offer price I received by email, even though the promotion had ended. That's great customer service and I will definitely book my next service with them again. Highly recommend !!
Lisa Bremer
Thomas Hoffmann Air Conditioning has always quickly resolved our HVAV issues at a reasonable price. I recommend them over the bigger companies in town. Tom personally fixed two issues at our house in the heat of summer and dead of winter. He genuinely cares for his customers.
Clark Vera
They installed 2 large centralized air systems and did a spectacular job. The installation was professional, they had great respect for both the property and our family as they completed the work in several days. Cleaning was completed as if they had never been here.
Cynthia Nouri
Thomas Hoffman finally solved my problem. I bought a brand new high-efficiency train from a company in St. Louis. When they came out for maintenance, they couldn’t give me the right size filter. I thought it was very strange. Unfortunately I called Hoffman brothers thinking that I called Thomas Hoffman and they came out to clean my vents and do a service check. They left me with a very odd size filter and told me they couldn’t give me the right filter. I have the photos to prove it. I am so frustrated because Thomas Hoffman came out and immediately had the right filter for me gave me possible solutions to my upstairs being too warm in the summer, and I would recommend them highly. Just be sure you call the right Hoffman Thomas Hoffman.
Rich Wolf
Came out promptly on the weekend and for follow up. Service was great! Will call them for all my HVAC needs.
David Ponder
- Very quick to respond to estimate and bid
- Lower price than other bids we got and gave us options
- Communicated timing via phone and email
- Arrived on time and completed job on time
- Were very professional
Emily Knippa
We called Thomas Hoffmann Air Conditioning & Heating for an emergency AC repair. They made it so easy on us - kept us updated on their arrival time, quickly recognized the problem, went over the scope of work with us, and then fixed the problem. For what is typically a not fun thing to spend money on, they definitely made it a seamless, easy experience. They also called me a few days later to let me know that they actually accidently overcharged me for the refrigerant they added to the system and let me know I was going to be reimbursed for the overcharge. They're honestly such a great, ethical company to use.
I would 100% recommend them for emergency repairs, or any AC needs!
Sheryl Burtelow
It was a hot day and our ac broke. We called and the secretary kept us updated until the tech came within the hour. He was professional highly experienced and knowledgeable. Our ac was fixed fast. The price was good and they were honest. We will definitely use them again and will recommend them. Excellent service and wonderful people. Sheryl Nickel Des Pere Mo.
Jacob Klingman
The technician that came to my house was awesome. He explained the issue and was 100% honest with me. He worked with my wishes and did a great job!
Thank you
Amber Brown
My AC was blowing warm air in the middle of summer. Nick Hoffman came over within 30 minute of my call (on the weekend no less) and had my unit working in 15 minutes. I will definitely be using them again.
Jack Guirl
Could not recommend their service more for being fair and quick to come out. Had another AC company visit and they said we would have to replace the whole system. Nick Hoffman came out and quickly diagnosed that they were trying to upsell us, and immediately fixed the small problem rather than trying to sell us a new system. It’s hard to find a fair deal with AC techs. A must call if you have problems in STL
Katie Van Hoesen
Kevin was awesome! He came out on a weekend to repair our a/c and did it for half the cost of what we were quoted from another company. He also figured out that the issue was not as extensive as we were told be another company and was able to fix it within a reasonable time frame. He kept us updated and explained everything professionally.
Kevin Semple
Thomas came out himself and did great work! I called for service after hours and he was over the next day on Saturday. Very satisfied
Alicia Hottle (AHotProduction)
This company took a service call at about 9pm and help get my ac back up and running. They were so professional and helpful. I highly recommend them.
Brandon
Great customer service & experience! They installed two UV lights and a dehumidifier. On time, great service, the new items work great! Thank you!
Terrance Kummer
Installed new hot water heater. Installer arrived 1hr late, then immediately identified 5 reasons he could not do the work. His boss came back later in the day with a new crew and got it done. Initial team was overheard to say "if they don't ask, I'm not going to say anything."
Carla Yuede
The technician was very friendly, helpful, and responsive to our schedule. I will definitely use this company again!
Collin Crump
Nick was awesome! Originally after being busy, he called to reschedule. I reluctantly agreed simply because I needed the service done. After we got off the phone, I got a text from Nick asking if I’d prefer to come late tonight at 8/830. I told him I’d much prefer to just knock this out asap & get my AC back on tonight; but that I understood the time of night. Nick politely accepted. He showed up & went right to the unit. Had the issue pointed out in 5 minutes. He not only fixed the AC unit, but he also took an extra 5 seconds on his way out the door to tighten a loose end on a water heater we spotted while checking the inside unit. Nick was efficient, polite, friendly & knowledgeable. More importantly, he was confident in what he was doing which made everything worth my time & money.
Service / diagnostic was a little expensive, didn’t know that to get a guy out was basically 200$ right off the bat. Buuuut, everything went well, it was quick, I had to do very little and within 30 minutes (probably less), he was gone & my AC was working. Nick (I don’t believe) has anything to do with the service charges lol. Awesome service, you pay for the quality you get. Will be calling with my next issue when / if it arises.
jim
I called this company not expecting to get same day service. They answered the phone and I explained the situation with elderly parent in house without heat. They called me back within a half an hour and advised that the owner himself was going to make a special trip because of situation with my father. He showed up within an hour of call! Very nice man, explained what he found wrong and repaired at the same time. I fully expected to pay an exorbitant amount and that wasn’t the case. The bill was actually so low I tried to give him extra for all that he did, but he would Not accept any extra money. I have now switched my business and home to this company, and of course my parents have decided to use Thomas Hoffmann for their maintenance in the future.
I can not say enough about the excellent service and gratitude I have for the way they treated me and my parents!
Nilesh Patel
Nick came out to take a look at both outdoor units. I wanted to learn a bit more about the ac repair and he was exceptionally friendly. He explained each step that he was taking and how it fit into the larger picture.
What stood out the most was how well stocked the truck was. I had to surprisingly fix two units and Nick was able to produce a second motor from the truck as well as additional equipment necessary to make the piece fit.
Jim Slndelar
Had an issue with my AC not cooling the house, with it being 100% out. I called Thomas Hoffmann AC and Heating. The lady I talked with understood my problem, and was able to send Nick Hoffmann out the same day. I am sure they were swamped with the weather being so hot. Nick came out a few hours later and fixed the issue. Same day service was extremely nice with it being so hot. House is cooling down now!!!!! Same day service and more than reasonable charge, Nick sure knew what he was doing and diagnosed and fixed the problem right away. If you are having a cooling or heating issue, you would be wise to call Thomas Hoffmann, and rest assured the issue will be fixed right the first time, and at a reasonable price. JS
Doug Jarrett
I had an issue with my A/C that needed to be looked at immediately. Thomas was here within a few hours of my call, even though I was a new customer. He came out and not only fixed my A/C, but he also helped me with my Sum Pump in the basement. Highly recommend!!
Wallace Foster
Timely! On the hottest day of the year my A.C unit stopped working. Mr. Hoffmann returned my call in two minutes and arrived and repaired my system all within two hours!
Nelson Mcfucknutt
These guys know their stuff. Their main goal is to diagnose, not just replace. Have likely saved us thousands over the year.
Andrew Clement
Despite a lot of calls in a very cold winter period, the Hoffman team called me back immediately and we’re able to come same day to fix my heating system. Very friendly and professional engineer, good value and I’ve already booked them for annual maintenance. Highly recommended.
Bobbi Beseau
Thomas was quick and responsive. He figured out an issue that we had other HVAC service companies attempt to fix and were unable to find out the issue. Highly recommend!
susan poellot
Due to a forgotten zoom appointment at the house we had to delay the Thomas Hoffmann appointment by almost 1/2 hour. Our technician Briton was very accommodating and didn’t make us feel at all guilty for messing his schedule. He was very clean inside the house, very courteous and very tolerant of our pesky new puppy. Very personable!
We have used Thomas Hoffmann for several years and never have been disappointed. I referred him to my neighbor who also has been happy with the services. We’re already scheduled for our spring check.
Ryan Cook
Fast and courteous service. Called and came out same day and got everything taken care of in a fast and efficient manor. Would highly recommend.
Ruby Lacy
Replaced 4 capacitors in outside unit, replaced my thermostat with one of his (mine worked, I just wanted to update it.
Repairman Nick was very pleasant and had the air going within the hour. I forgot to have Nick leave the thermostat instructions, box and my old capacitors. I did call and asked for manufacturers instructions, was told ok, BUT, have not received them. I don’t know the thermostat model number, I don’t see it on the thermostat, and I don’t have the manufacturer instructions which would include other information. I believe the price was extremely high but, with today’s economy I expected it to be high, just not that high. I GUESS THE COMPANY IS NOT GOING TO SEND THE INSTRUCTIONS TO ME. I HAVE NOT RECEIVED IT.
Princess Cannon
This company is so responsive to me that I love them. They respond immediately and I trust them. It always cost me, but that is the nature of the beast. I haven’t been steered wrong yet. They are genuinely nice to work with.
Josh Stegemann
Kevin came quickly after needing an AC unit repair and replaced the part needed even quicker. Very professional and friendly.
Patrick Flynn
Was looking to install a smart thermostat in our home which was built in the 1950s which I was having problems doing on my own. Little did I know, the previous owners had made a mess of the heating/cooling wiring system in my house when they replaced the furnace. I called Thomas Hoffman, and they had someone come out a couple days later. Nick, our service pro, did a great job. Because of the issues with the wiring system, it ended up becoming a three day job when it should have been 3 hours. However, Nick kept coming back until the job was done correctly and the right way. Highly recommended these guys for any residential HVAC job!
Rebecca Clarke
After I reached out to an emergency boiler maintenance line, Thomas Hoffmann gave me a call and helped me to re-light my pilot light over FaceTime. Wow! He spent 20 minutes on the phone with me, helping with every step of the process clearly and patiently. I’m entirely impressed and thankful for his kindness, time, and expertise. I will be using Thomas Hoffmann for HVAC maintenance from now on. I don’t usually leave a lot of reviews, but I felt compelled to write this one!
sean rankin
We purchased a condo only a month ago and our water heater expansion tank sprung a leak in the middle of the night. As a first time home buyer we had no idea how to handle it so we ended up calling around for emergency services without much luck until Thomas Hoffman picked up. The owner himself Tom Hoffman answered and advised he would be down right away. He arrived precisely when he said he would and jumped right in to clamp off the water. This was all at 12:00am at night too. They scheduled a visit the next day to fix everything up and they did a great job. Very professional service, I would highly recommend and will definitely be using them again!
Tracy Hounsom
I had their serviceman out for my annual fall heating check up. He showed up on time, was very professional and I received superior service. I have recommended Thomas Hoffmann to all of my friends and would do the same here. Great company.
Michael Lynch
Great service! They were able to fix my system the same day and on a weekend. Highly recommend Thomas Hoffman engineered solutions!
Matt Strayhorn
Thomas Hoffman provided professional service and had fantastic ideas on how to optimize our HVAC system. They also installed a new electrical panel to ensure our system has the power needed.
Stephen Capranica
Thomas Hoffman called to tell me when to expect them, showed up on time and overall very responsive. Jeff, the technician, took his time to explain things to me, walk me through what he was doing, and eventually identified it was my capacitor on my blower that failed. He also went a step further to speak with my Home Warranty company to discuss reimbursement because my home warranty was unable to get anyone in their network to repair my heating issue in a reasonable manor. It is Winter and I had to schedule my own outside service provider and was able to the same day with Thomas Hoffmann. but they Jeff had to speak with to get authorization for my reimbursement, which I would have to pay out of pocket. Hoffman is likely not the cheapest but they did seem highly educated, professional, thorough, and fixed my problem within an hour, so I think the value is there if you want it done right. And they go the extra mile with talking with home warranty so money well spent.
jay reeves
Fantastic service, he was willing to take the time to work hard on a 100 degree afternoon to fix the problems rather than just selling more services or new systems. Excellent work.
Mark Whelan
As always, the Hoffmann technician was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Achirangshu De
I had my fall AC maintenance recently with them. The technician Joseph was very friendly and done the work professionally. Initially they charged much more than my expectation for the parts and services. But upon expressing my concern, later their office gave me a call back, clarified the charges, made some adjustments on the total and gave some additional discounts to reduce my cost. Good customer relationship management.
Mark M
Arrived quickly and resolved the problem as fast. Highly recommended for all types of HVAC service and installation.
Rachel Madden
Thomas did a great job cleaning and repairing our furnace. He was personable, efficient, and very knowledgeable, and saved us from another night with a cold house.
Bruce Jenkins
My technician from Thomas Hoffman ( Britain)is his name. He showed up, learned of my heating problem, after doing so he went straight to work to rectify the problem, and he did just that. He was professional, informative, personable. I never felt that i was being bs'd with this company. There are companies that grow themselves on the backs of customers. I don't get that feel with Thomas Hoffman services. We all look for reputable companies that we can trust, trust is a rare commodity these days. Thomas Hoffman Heatin and Cooling, gets a grade (A) from this experience
Candace Kent
Jake and Jeff came out to my house today to install an AC. They were on time and very professional, they got everything done in very good time. They took away my old unit cleaned up after themselves also the new unit looks amazing .After searching through five different companies they were also the best priced. And another plus they have a great warranty. They also made sure that all my windows were shut in my house and tested my heat and my AC .I will definitely recommend them and they are five star all around the board!!
mike landa
Fast friendly service. I really appreciate them fitting me in thier schedule within 12 hours during a serious heat wave. Everyone else i called couldn't see me until 3 days or more
Cindy Haines
We have used Thomas Hoffman in two homes we have owned for HVAC services. They are very responsive & provide quality work at fair prices. The entire staff we have dealt with have been honest & pleasant to work with. Highly recommend them!
Charles Dow
Nick came out and fixed my AC the same day. Honest and reliable work. Will be using their services again in the future.
Justin Wedel
I can't say enough good things about Thomas Hoffman AC & Heating! Last month, my AC went out and they were prompt to arrive and fixed the problem quickly and professionally. Unfortunately, a month later (yesterday) I began to see water dripping from the furnace/AC area and immediately called Thomas Hoffman. Instead of charging an "arm and leg" to come out to fix it, they connected me to an on call technician who Facetimed me to fix the problem (a clogged drain). He was courteous, patient, and very informative throughout it all. Thank you again to Thomas Hoffman AC and Heating. Would highly recommend!
Ray Lutker
I highly recommend Thomas Hoffmann for anything involving HVAC. The person replacing my furnace, Britton Buehrig, was Professional and took pride in his work. The job was very cleanly done.
Annie Sykes
I was referred via home advisors. And I was so worried about the cost and the distance but Nick came and found my problem and fixed my problem and if I could I would shout-out to the world this is a honest and good company to hire.
Katianne Kearney
Great service! Very thorough with explaining everything that was going on and how he was fixing the problem. In less than an hour we have heat again and the comfort of knowing our AC is ready to go this spring/ summer! Highly recommend!
Ryan Walker
Had our furnace go out on a Friday night. Thanks to Thomas Hoffmann Air Conditioning and Heating, we were able to get someone out early the very next morning to come in and fix the whole thing. Very prompt and courteous. Will absolutely hire again.
Hamid Ali
Best services. Called at middle of the night and Tom showed up early in the morning . So happy with quick response and professional attitude. I would definitely recommend Hoffman and will keep them for yearly maintenance
Diane Saleska
Our air conditioner died overnight. Called Hoffman in the morning, they sent someone out by 2 that afternoon for repair of our air conditioner! We were expecting they would want to replace it due to age, but was encouraged to have a repair. Done in under one hour and now we are cool and comfy! Nick gave me his cell number in case we had any trouble and I could call at any time. Very personable and friendly. Kudos. Highly recommended.
Kahsan
I recommend this company. Great people great service! I’ll be calling them for any future needs!
Craig Sonnenberg
I attempted a DIY project that was a little more advanced than I anticipated. Thomas answered my call at 9:30 PM on a Saturday and completely bailed me out. He patiently walked me through the appropriate steps over the phone and solved my issue. He even offered to do a Facetime video conference if I needed additional help after our call.
It is challenging to find someone with the skills, experience, and patience required to solve an issue like I had, especially over the phone. Being available to help a customer on a late Saturday evening, it is clear he is dedicated to his profession and committed to customer service.
Albert Koesterer
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.
Albert Koesterer
Adam Clark
He was notified of my issue on Saturday morning around 9:00 am. By 1:00 pm he had bought the necessary piece and installed it. The issue was resolved, and it was a reasonable price. I would definitely recommend!
Devin Chuck1
Great guy! And even better work was done! Please give them a call for amazing service
Glenn Jr
Jake was very knowledgeable and professional. I was able to get my furnace back online within a few hours which allowed me to get on with my day. He even walked me through a few tips to make my system run more effectively. As a customer and major DIYetbyou appreciate contractors that outdo the advertising that proceeds them. Need a project done ASAP call Hoffman.
Daniel Kasten
Highly recommended...prompt and friendly service for non-functioning heater during heavy snowstorm. Problem was quickly diagnosed and repaired, and utility room was left much cleaner than it was prior to arrival. Outstanding!
Rob Fonke
Thomas Hoffman was extremely willing to help us when we lost heat at 5pm on the coldest Saturday of 2021. He gave a solution extremely fast and had our furnace back up and running quickly. Very reliable, personable, and economical.
Zach Michels
Excellent service and helped out in a time of need.
Kevin Calzada
Furnace stopped working late Saturday night and he came out at 11:00pm and got everything back to normal. Great to have someone to rely on for those late night emergencies. He was at my house in an hour, fair pricing and professional service. Would highly recommend!
Jeff Staples
Jake came out to repair a leak in our freon line. He was prompt, courteous, and did a great job with the repair. Not only is he trustworthy, as I had to get back to work, he was great with our large Doberman and made sure to let him out of a room I put him in before I left. I would highly recommend using this company for your HVAC needs.
Andrew Luebbers
Right on time. Technician was professional and quick. Highly recommended.
Alex Glasnovich
When my A/C stopped working I called Thomas and he came and repaired my dying breaker for the A/C. He was very efficient, friendly and professional.
Hina Ali
Tom was friendly and very professional, fixed my AC in no time and gave me details of the issue for future reference . Pricing is affordable. I would definitely recommend to anyone.
Denise Waitulavich
I called in the morning because my AC stopped working the night before and they were out by 2pm in the afternoon. Fixed in 45 minutes. Very professional. Would definitely use this service again.
chrissy boudoures
Tommy has been taking care of my HVAC since I bought my home 8 years ago. I trust him explicitly! He is fast to respond when I need help and always explains what he has done and what I can do to keep things working efficiently from my end. I have recommended him to many and they always report to me how grateful they are to have him taking care of them!
Ron Adelman
Tom has personally taken care of my 20+ year heat pump systems with responsive and quality workmanship...He is a real pro and affordably taken care of us over the last couple of years...I highly recommend his company.
Doug Br
The service was fast and friendly! Got our AC back up and running quickly. I would highly recommend them for your heating and air conditioning needs!
Doug Briscoe
TJ Hoffmann
There is only one person I would ever trust to deal with my air conditioning and heating issues. That person is Tom Hoffmann. Tom is the only mechanical engineer that I know who will personally take care of you from consultations to repairs to new installs. He is professional, trustworthy with extremely fair pricing and takes pride in his work.
Katie Conrad
They were the best AC service I’ve worked with to date! Quick, responsive, helpful, and professional. Would recommend to anyone in my network. Great company with great results!
Jessica Weel
The staff is prompt and reliable. I’ve had to call 2 separate times with emergencies and they sent Nick out who was there within 20 minutes both times, my phone calls have never gone unanswered, even if it was just to ask a question. Nick is extremely professional and helpful, always making sure to let me know exactly what he is doing. I trust this company!
Kelly Ross
Jake and Jeff did a great job trouble-shooting our old furnace which was 25 years old. It made sense to replace it. Jake answered all my questions about the various options and then the next day they returned early and installed the new unit. As others have said, they were on-time, polite and professional. They installed the new unit, took away the old unit and cleaned up everything afterwards. Appreciate the extra efforts!
Dan Conway
Tom Hoffmann has been servicing both our residential and commercial equipment for several years. Tom is an experienced, innovative engineer, he can troubleshoot and solve any problem that arises. He has even personally serviced our furnace on a holiday! The trust, communication, knowledge, and relationship we have built is why we choose Tom Hoffmann every time, and highly recommend him to all our colleagues
Michael Homeier
Tom Hoffman was great at helping trouble shoot and repair my homes air conditioning.
Fast service, excellent knowledge and professionalism. would highly recommend him for all your hvac needs.
gokeface
Thomas Hoffman HVAC has helped me twice now. Both experiences were fantastic and they resolved my problems in less than 24 hours. I highly recommend them!
Jason Kertz
I needed to have a blower motor replaced in my furnace. The guy was very professional and had my furnace working again that same day that I made my appointment. Highly recommend this company.
Lee Patton
Tom and his employees are top notch. You cannot get any better service or installations. When they come to your home or business Tom and his employees will put in shoe covers and wear a mask to protect you, your family and home. They are the best in St Louis at their job. Tom is not just an HVAC guy he has an advanced degree in engineering so he can design a system to your needs.
Chris Prewitt
Tom Hoffmann was able to install entire HVAC system within 2 days. Pricing was competitive and technicians were professional and did an excellent job in returning my home to normal. Will continue to use Tom for all future HVAC needs.
Nickey Nehring
My AC went on one of the hottest days of the year so far and I got my AC fixed within 4 hours! Nick was awesome and super helpful - highly recommend!
Linda Baltes
The furnace at my elderly mother's house went out on a Saturday. Seeing that they offered 24 hour service, we called Tom Hoffmann Air Conditioning and Heating. One of their techs showed up a little while later and diagnosed the problem. Unfortunately, a replacement part was not available at the time, but he was back first thing Monday morning to get everything is up and running - just in time for the frigid weather coming in.
I definitely would recommend this company for their fast, professional service.
Adam Hallas
Jake was my service technician and he was fantastic. Open and honest about what was going on with my heater. Double checked some items so that they didn't oversell me. Thorough. Would totally recommend to other people.
James Spell
tech was good on point. didn't overcharge or invent things to fix.
Claudia Estrada
Mr. Hoffman was such a genuine and professional person. He is very trustworthy and I was very pleased with his work ethic! He didn’t hesitate to answer any of my questions and I will happily recommend him to my friends and family!
Corey Schaffer
Really awesome service. Very professional, and it's great to see an engineer in the field. They fixed my heater on the spot and prices are beyond reasonable. 10/10 would recommend to anyone that needs work on their heater or AC.
Travis Lien
I am happy with the exhaust fan and thermostat installation but am not happy with the $89 service fee that was added to the bill. I had an estimate from Thomas Hoffman that did not include a service fee. The final invoice included a service fee. I was really irritated and called the office. I work in commercial HVAC and adding a fee that wasn't on the initial estimate is not acceptable.
steve_schuman
We had a problem with our AC unit during the hottest days of the summer. Tom came out within a few hours and fixed our problem within 30 minutes. Cool air again!
Brennan Rausch
Called Saturday morning and Mr Hoffmann was out in just a few hours to service. Had us up and running within a handful of minutes and even gave us some suggestions for long term solutions to prevent future issues! Would highly recommend.
Mary James
Tom Hoffmann has given us great service for years. Jake came today and did a very thorough job preparing our furnace for the winter. We highly recommend Thomas Hoffmann air conditioning and heating.
Dorcas McKenna
Tom did a great job! Very professional and was here within 1-1/2 hours on New Year's Day.
Marsha Keller
So appreciative of a quality repair company! After almost three weeks of terrible service on our LG washer from another company we called Hoffman. Jerry came the next day and diagnosed the problem and made the necessary repair on our LG washer. Highly recommend Hoffman Brothers for all the services they provide. They are much more than just an HVAC repair and service company.
Andrew Thomas
Spoke with Mr. Hoffman personally and even during my hectic work from home (friday) schedule, Mr. Hoffmann came in, thoroughly reviewed the situation, made the recommendations, and gave me a path forward with my zone system. I'm much happier than with my previous company... it's Hoffmann all the way !!!!
Jennifer Halla-Sindelar
I came home from work on the Sunday of a holiday weekend to news the furnace wasn’t heating. Tried several numbers, but Thomas Hoffman was the first to answer. He got to our house in about an hour and was able to quickly diagnose the problem and repair it. Highly recommended.
Kat. H.
After my furnace quit on me, Hoffmann A/C & Heating was there the same day to diagnose and replace the motor on the spot! The service was fantastic and they were very professional. Highly recommend this company.
J H
Tom and Nick, a team hard to beat when it bcomes to knowledge, responsiveness, and service! Tom, who is the owner, personally called and emailed to determine scopy of the work. Within an hour, his son, Nick, was at the door with parts and tools to tackle the job.
Nick was very professional and efficient on the job. With an engineering degree and 14 years in the field, he took time to explain the process and findings in plain language and still able to complete the task quickly.
So glad I called the father and son team. They made me look like a hero around the house!
Jill Fisher
Needed an emergency fix on my HVAC system late on a Friday evening. Arrived within the hour and had it up and running shortly after. Prompt, professional service!
Joel Halvorsen
Thomas did an amazing job and was super professional. I would highly recommend him to anyone.
Donna Semonis
We had an issue with our air conditioner late on a Friday afternoon and he had it taken care of before 10pm. He was very responsive and kept me informed of when he would arrive.
Victoria Murray
I wanted a general check up on my boiler and radiators since I was new to having that sort of system. They were cheerful and full of information. I'm confident when I call Thomas Hoffmann Air Conditioning & Heating LLC they will send someone who's professional and easy to get along with.
Maggie W
Tom is a mechanical engineer & came to my door the same day, a very hot day & fixed everything efficiently and in a timely manner. He is friendly and inexpensive I would recommend him any day.
Bianca Gonzales
They came out very quickly to assess our emergency situation!
Tim Kuepfert
Thomas was very quick to respond and completed our repair in a timely manner. I would definitely recommend using them.
Cindy Rout
Furnace had water in it, so it would not stay lit-Was very prompt ( same day I called and even a Sunday ) and explained to me the MORON Kory Clayton who installed my Air and Furnace 6 years ago put it in backwards. Evap on top so is already rusting But I highly recommend Tom for your HVAC services !!!!
Andy Greminger
This was our first time using Thomas Hoffman and it won’t be our last. We appreciate how quickly he was able to come out especially on a Sunday.
Robert Jacobs
They were professional, fantastic, on time and thorough. Really appreciate the quick work on our gas leak. Would highly recommend them to anyone.
Bill
Tom was absolutely wonderful in an emergency situation. He quickly solved a situation which another company failed to detect. He is HIGHLY SKILLED and very professional. EXCELLENT PROVIDER!!
Bill Wheeler
I have used TOM HOFFMANN for all of mine and my clients heating and cooling,from maintenance,repair or replacement for the last 4 years.
Not once have they ever miss represented themselves . I have full trust in their work and honesty .
Julie Bantle
Jake and his assistant were courteous and helpful. They installed a new water line to a hose bib and also increased our water pressure. Great job-thanks!
Holly Kasting
Quick to respond. Very personable. Able to get our part earlier than expected and came back out the next day. Would highly recommend.
Kathy Barker
Gentleman showed up on time, quickly assessed the problem with the HVAC, and was able to repair quickly. Appreciate the service, will use again.
Michael Lampe
I want to add to my earlier posting. This is a well run company! Responsive, professional and on time. Good quality work and a good value. I will definitely use them again.
Toni Fuse
I am so pleased with the service I have received in the past and again last week from Hoffmann. I feel confident that my service is top rate. So happy to have these folks in my world!!!
Michele Schell
Jake called on his way to my home. He arrived on time. He was professional and did a great job! I would highly recommend this company!
Dave Mangelsdorf
System down. HOT house. AC was in the attic where is was REALLY hot. Jeff stuck it out until it was done. I don't now how he did it, but he is a rock star. Thank you Jeff and Thank You Thomas Hoffmann
Summit Jewelers
So very honest and efficient, did not try to sell new items like the first company and only charged for time, highly recommend this company!
Amelia Bedelia
Great and speedy work! The house was freezing for a few days, but he fixed it in no time!
Laclede Forest
With no time to prepare in the height of St. Louis summer, Hoffman AC was able to coordinate a tricky install.
Very professional and very skilled. I would use them again.
Liz Mueller
Josh was fantastic! He was quick to diagnose the problem and explained everything in detail! I will def be a returning customer for any future issues!
Amaly Yossef
We were having trouble with our heating system and they were quick to respond! They came and solved the issue in a timely manner. Highly recommend!!
Mike Smith
Was very helpful. He help us over the phone with now charge. Will definitely have them back to clean our system.
Connie Chiang
THMAS HOMFFMAN IS REALLY PORFESSIONAL! GREAT SERVICE AND FIXED OUR FURNANCE RIGHT AWAY! DEFINITELY WOULD RECOMMEND!
Emily Zalasky
Thomas Hoffmann is amazing! He came to fix my heat and was professional, on time, and very fast. Highly recommend
Tiffany Snell
Tom is a great guy had my heat fixed quickly definitely recommended and will use him again in the future
Kerry McEvoy
We used Thomas Hoffman Air Conditioning to service our Hot Water Heater and plan on using them in the future for maintenance program.
Jennie Crabbe
So quick! Had the part we needed right on the truck. Definitely will use again.
Mary M Reid
Nick was so friendly, so courteous and helpful explaining what he did and why. I highly recommend their services.
Ernie Moretti
We had our heat go out in the winter and Thomas came by and fixed it within an hour! Great service!
joseph anderson
Great company. Very fast told me what to do as far as mantinace on the new ac unit. Could not ask for a better person to install our new AC unit.
Carol Prost
Tom was very professional and got the ac repaired on the hottest day of the year. Great job.
Jan Liebel
Professional on time service at a reasonable price. I will definitely call Hoffmann Air Conditioning & Heating for future needs.
Jason Washington
Thomas was very helpful and knowledgeable. Was on time and got the work done fast. I would absolutely recommend him.
Ryan Mowery
Overall great experience. Fast,friendly and knowledgeable. Explained everything in detail. Very memorable experience. Service technicians were very professional. Won't hesitate to use in the future.
Dale C
Great technician who communicated well before appointment. Great company highly recommended.
Aimee Dunay
They came within 6 hours of an emergency call in the middle of the night. Repair was done quickly and effectively.
Dustin San Miguel
My heat went out and I called Tom to come over and take a look at, it was an easy fix and it was back up and running in no time. Highly recommend and already have!
Emily Justiniano
Tom and his employees are top-notch! - Punctual, professional and polite. Highly recommend!
Melanie Swengross
Great customer service worked efficiently and quick!
Shannon Sturgis
You will be in safe hands! Experts in their field, yet down to earth.
Andrew Fazz
They know what they are doing. They seem to be the best when it comes to cleaning condensers and evaporators.
Elmer Gremminger
Nick and Tom were very professional with the service that I got worth every penny i would recommend these guys to anyone in need of heating or cooling needs were at my house for just about an hour had the problem solved and on there way thanks again
Sasha Champion
Joshua was great!! Here super quick and fast. Got all of your problems fixed and our house cooling.
sophia hinely
We love Thomas Hoffman! Very friendly, prompt & wonderful service - definitely recommend!
Joe Edwards
Always friendly and on time. Great service and price. Highly recommend Tom for any of your HVAC needs.
Abigail Busker
Quick, quality repair when our AC quit working on a 95 degree day! Thank you so much for saving our lives!
Jan Butler
Always professional, always on time and good value for the work that they do!
Cody Perkins
Fast and efficient service! Will use again
anna mattingly
installed humidifier and hepa filter
OG S1MPSON
Nick was the man. He rocked my AC so hard. Great service.
ted ruzicka
Tom Hoffman does an extremely good job very professional and courteous .
he has a great team!!
Shawn Ames
Nick and the crew at Hoffmann are absolutely stellar. Their attention to detail is unlike anything I've experienced. So good!
michael roth
They saved the day for my family when the AC went out late (midnight) on a Saturday night. They had it up and running by noon on Sunday at a great price.
Don McGuire
Tom came by on short noticed on a Saturday morning. Repairs were completed quickly.
Jen Wohlner
Tom was very professional and prompt. He explained everything and pricing was transparent.
Ross Bearman
Great experiences. Tom was very helpful and itemized everything for us!
Debbie O'Loughlin
Did a greT job, super nice, great price
Tim Britt
A fan blade on the outside portion of my air conditioner broke (who knew that even happens?) towards the end of summer. These guys had a new fan installed the next day. Couldn't have been happier.
Kim Laubacker
The team of workers were very eager to make sure all was working properly and efficiently.
Breanne Callaway
Thomas was extremely informative! Really appreciate the line item details for what he looked at.
Steven Bonfanti
Had an emergency was here in 20 mins. Great work. AC working
Curtis sellers
Tomorrow did a great job I would definitely recommend him will use him again
Matthew Carvalho
Saved me a heart attack last week when I woke up to my heat not working.. Highly professional and they fixed the problem quick and easy!
Jordan Avila
He was very fast and did an amazing job! Thankful for their service
Gretchen Williams
my house is warm again. my heat was out for 4 days on the coldest days so far. thanks to hoffman i'm warm again
Janet Barton
Fast service on Sunday. Fixed within 10 minutes.
Ann Rafferty
Very friendly and professional, they do a great job!
Anthony Walton
Thomas took his time with explaining what was needed to repair the AC!
Londie Ingrum
Nick is the best . He explains what is going on every step of the way. I feel empowered.
Armando Gallegos
Quality service, professional staff, and great prices. Had to get their card before they left so I could share with everyone I know.
Eric Milligan
Went well! Quick and taken care of right away! Thanks!
Rebecca Shelton
Honest, responsive, and thorough. I definitely recommend.
George Bruns
Super friendly, very informative and professional. I would use this service again.
Mike Jennings
Fast friendly service. Tech, Jake, was timely and explained the issue and repair.
Peter Stolberg
Very professional and efficient. Pricing was more competitive than competition. Overall great experience!
Rye Bread
Only people I could get to come out on a Sunday evening emergency. Great service, friendly and honest!
Paul Slayton
Did an excellent job. Would highly recommend!
A B
Great service, owner is a mechanical engineer, great price
Joyce Coleman
Always professional, I use them at each change of season.
Krystal
Service was great! They were on time, friendly and answered all of my questions.
Todd Campbell
Great work, very responsive!
Jeff Brasier
Saved us during a cold spell! Great service!
Derek Tweedy
Very professional and willing to answer all the questions I had. Fair prices as well.
Em Frazier
Very quick response time and found the source of the problem quickly and fixed it quickly!
Richard Meier
Britton was great. Very proffesional.
Chuck Cazzaniga
fine
Charlotte Hoffmann
Great service, came same day. Very knowledgable.
LinkEZ LLC
Nick is very professional and knowledgeable. Nice Mr. Hoffmann
Rock Johnson
Great company, great people. They treated me with respect.
Asad Azhar
The service was great 👍 on time and knowledgeable …
Timothy Weiss
Very fast, friendly and professional service.
Timothy Kisley
Extremely thorough and professional.
George Geschwend
Great fast courteous
Mat Robinson
Excellent service. Highly recommended!!
Denise Hunsaker
Fast, professional would use them again.
Shyla Howard
Very professional and came in timely manner
Patricia Loncaric
He was very through and very nice knewable
Casey M.
Fast friendly response!
charles banks
Speedy service and very professional!
Don
Outstanding!!! They know their trade!
Trent McPherson
Great work
casardo11
Great service and very responsive.
anthony briscuso
Great company fast service
Ryan Sparks
Thomas was Johnny on the spot once again!
Ella Stanfield
Excellent service
Lisa Pawloski
Fast great service
Ordont Orthodontic Appliance Labortatories
Outstanding in every respect.
Tai Jang
truthworty, excellent service
Lou Asinger
Honest
Chris Grau
Great Company!
Stephanie Summerlin
Zachary was very professional and friendly and we would be happy to have him return to work on our furnace again in the future!
mimi twardowski
Robbie D.
Tom O'Brien
Sondra Jacobs
Debby Patton
Terry Friedman
David Harralston
Jen Norris
Lindsay Larsen
Alan Skorepa