Reviews of Air Comfort Service, Inc.. (HVAC Contractor) in St. Louis (Missouri).
Air Comfort Service, Inc.
11920 Missouri Bottom Rd, Hazelwood, MO 63042, United States
Description
Information of Air Comfort Service, Inc., HVAC contractor in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Air Comfort Service, Inc.
Sunday
Open 24 hours
Monday
Open 24 hours
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Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
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Reviews of Air Comfort Service, Inc.
rich beishir
Tyler and Tim arrived on time. They introduced themselves and gave an overview of the installation.Their prep work was efficient with little or no disruption. The installation process for furnace and air conditioning units were seamless. Their expertise and the ability to explain the installation was outstanding! Both gentlemen were very engaging and could talk to their customer, me, with ease and explain details in layman terms. Cleanup was excellent. Could not have asked for better technicians! Thank you Tyler and Tim.
Angie Hooks
There were two items that needed attention when I had my bi-annual inspection. The parts were delivered and installed promptly the next day. FYI..the company sends you a picture of the repairman so you know who is coming to service your equipment. He was very knowledgeable and explained the problem in terms that were easy to understand. Very good at what he does! I highly recommend Air Comfort.
Mario Albano
Performed maintenance check on gas furnace and A/C unit. Stan did a great job of explaining the work to performed, was very professional, wore shoe protection inside the house, asked if we wanted him to wear a mask, and asked if we had any questions before he left. Very pleasant experience working with him and Air Comfort Service, whom we have been a customer for 28 years.
Jane K
Brandon arrived early, was very courteous, friendly and knowledgeable. He kept me fully informed throughout the maintenance work. My system is not quite 2 years old and I couldn’t be happier with the service I get from Air Comfort. I recommend them often to family and friends. Thanks Air Comfort, you’re the best!
Troy Heumphreus
Stan was upfront about costs, time frames, and scope. He recognized the urgency I needed and completed the job quickly with fair prices. He even saved me some labor costs because of his thorough examination of the project. Stan and Air Comfort Services have always done right by us and I would recommend them to anyone.
Jan
Mark was very thorough in checking furnace, AC and heat pump. He took pictures inside the furnace and checked with Supervisor to double check integrity of furnace. He passed all inspections and (unlike the previous company we had been with for over 20 years) Mark did not try to get us to upgrade or buy a new system. VERY IMPRESSED and thankful for neighbor referral who have had Air Comfort for over 47 years!
Candace Holt
So I have been getting my furniture serviced with Air Comfort Services since I purchased my home and I never got the air condition serviced until this past July when I found out my air conditioner was almost 15 years old and on the hottest days in St Louis my house was 82°. I worked with Air Comfort services and they were able to get me a new furnace, air conditioner and new thermostat that I love all within a few days of my itinial service. They offered zero interest payments until paid off and their customer service was amazing. Thank you Air Comfort services
Carole Arndt
John was very personable. He did a great job and explained things well. Made a suggestion or two but was not pushy. We have used Air Comfort for several years and would recommend them to anyone.
Menko D. Christoph
Contacted Air Comfort on Sunday afternoon, November 27, 2022, when my heater stopped working. Air Comfort Services contacted me promptly Monday morning, and arranged a technician to arrive by 9:00 AM to diagnose the furnace issue. The technician (Josh E.) was polite and friendly, and he quickly diagnosed the problem within 20 minutes. He then realized the "upper air/heat limit switch" was still under warranty (only 7 years in use), and he checked on the availability and compatibility of his inventory readily on hand. The faulty part was replaced, including rewiring the furnace blower motor circuit for more effective air flow, across the heater core. "Josh" had everything in proper working order in less than two hours, and I consider him a true professional. Thank you Josh!
If there is one thing I like to critique, it is the billing. It is not very specific nor intuitive. Parts, labor, and discounts, are all lumped together, and it is difficult to see which is what! In my case the replacement switch, which was still under warranty (no cost), only shows as one entry: "Warranty Limit Switch" being $156.00 - which is basically labor and the discounted cost of the switch. The "service call" is shown as DIAG(nosis) for $87 which includes a $10 Sr. Citizen discount. Grand Total: $243 was paid!
Chris Reinhard
We have used Air Comfort for years. Every technician we have worked with is friendly, knowledgeable, and professional. They clean up after themselves and explain everything they are doing. Very patient at answering questions. Office staff is also very friendly.
Cheri Winchell
Spencer’s did a great job performing our routine maintenance. He was very nice and friendly and was sure to inquire about the performance of our furnace, AC and humidifier. Additionally, he was happy to answer any questions we might have, as well as provide information about what he was doing.
ira richter
Matt was wonderful, as usual!! He explained everything very carefully so we could understand it. He listened to our concerns and followed up on them. He is an excellent, exceptional and knowledgeable technician and we would like to request him again!!
Nancy Minnick
Excellent! Professional, arrived on time, kept us informed of work and answered our questions. They cleaned up and we’re careful to keep our house clean. They were so nice and polite and we were extremely pleased with their work. I would highly recommend them and we’ll use them again should the need arise.
Jeane Jae
Josh is fantastic! Very thorough, pleasant, professional and respectful. He went above and beyond to diagnose and repair problems with my heating system. I highly recommend him.
Gaurav Kaushik
They provide 24/7 cover. I called their after hours line and the technician (Kyle) called within 15 minutes. He came and took care of the issue within few hours of the call. All the technicians have been nice and courteous.
Bill
I have been using their maintenance services for at least 20 years. Never an issue. Very professional and clearly explain the outcomes of their visits. Makes me comfortable with my heating needs.
Amanda Davenport
John was very informative and helpful. I was completely lost on what was wrong with my heater and he was able to quickly find the issue and provide resolutions. The company itself was quick to respond and easy to book with.
cathy gidcumb
Air Comfort is always accommodating and willing to help you when your schedule suddenly changes. Our Service Rep, Logan was very polite and thorough and provided an explanation of the work that was done
Bob Bates
Have been a client of ACS for 10 years. We are always extremely pleased with their service and all the techs are polite, courteous and extremely knowledgeable. Our last tech Tom M. Tom was friendly, courteous and very competent. He explained all issues thoroughly and to find out if I had any questions. Great service team.
David Minnick
Excellent! Arrived on time, professional, kept us informed. Cleaned up and took care to protect our home while they worked. Would highly recommend this company and would use them again should the need arise.
Patricia Moore
11/10/22
Andres, and Pete, with Air Comfort Service, were early for my appointment. They did a wonderful job, and Pete explained everything to my daughter. They were very professional, and installed our new Furnace, Humidifier, Air Cleaner, and Thermostat. I would recommend them, and Air Comfort Service. Thank you. Pat Moore
Urban Fort
Air Comfort was able to quickly schedule a service call for our commercial systems, and their technician provided thorough explanations of needed maintenance service. We look forward to using them for our HVAC maintenance needs in the future.
J Winter
Spencer did a great job. I ask, I want Spencer to do all our inspections from here on out. Best tech we have had in awhile. Thankd
Alice Kuechenmeister
Tyler D from Air Comfort Service Inc did a fabulous job doing maintenance on our heating system. I recommend both Air Comfort Service Inc and Tyler D.
Philip Shayne
Installed a completely new heating and a/c system. They were on time, skilled, friendly, and reliable. I have worked with Air Comfort for years and have never been disappointed.
Karen Leach
I have been an Air Comfort satisfied customer since 1994. They never let me down. Today my humidifier was splurting water at a fast rate and after my call, Brandon came within an hour.
He found the problem, made the replacement and was very informative to what he was doing and why.
You cannot find better service than what Air Comfort provides.
Thank you.
Cathleen Krepelnik
Brandon was awesome! Very polite and courteous. He was on time and very knowledgeable. Will request Brandon in the spring for my ac check!
Janet Strate
Everyone we worked with was professional, knowledgeable, friendly, and quiet (throughout the day with the installation). They were thorough in their explanations, left no mess, and very helpful. We are very happy with the team that assisted us with a new HVAC system.
Mary Freebersyser
We have been a customer of Air Comfort at this location for over 30 years. We have always had them perform yearly maintenance and any repairs needed. They recently installed a new furnace and AC unit. They were on time and did a great job! They showed me how to use the new thermostat and were very patient going over the information. They also took me down to show me everything on the new furnace and answer any questions I had. The whole process from start to finish was made easy, and the gentlemen who were here to do the work were SO nice! I don't hesitate recommending them to anyone!!
Don Starck
The technician, Ryan Morrow, was on time and well prepared. He appeared knowledgeable and well trained. He was familiar with my system because he serviced it last year. This was a routine maintenance inspection which occurs twice a year at my residence. The HVAC was purchased from and installed by this same company, Air Comfort, several years ago and we have not had an issue to date. I have been very pleased with the service provided thus far. I would recommend this company.
Nancy Schnell
I appreciate Air Comfort Service. Their receptionists and technicians are always pleasant and professional. Today I received a reminder call from Donna before Tim, the HVAC technician, came to check my heating system. Both individuals displayed pride in their work and courtesy. For 15 years I have invited Air Comfort to maintain my systems. They routinely remind me of preventative winter and spring cleanings and repairs are made when needed before problems occur. I can rely upon Air Comfort to keep me safe in the heat of summer and cold of winter. Air Comfort is an excellent company because of their top quality personnel.
Thank you Air Comfort.
Pig Nuckles
Extremely professional, knowledgeable, clean and very thorough. You can shop around for price and maybe save a few bucks but I wouldn’t recommend it. Air Comfort Service provides you with piece of mind knowing a friendly, knowledgeable, respectful company with service technicians that really care will be there to stand behind there products, service and workmanship. Sign up for there routine maintenance checks (well worth the money) and Air Comfort will take care of the rest. I had them replace my entire heating and cooling system last year and they have done a very thorough job maintaining it. Whatever service I need, if Air Comfort offers it that’s who I call. Thanks again for another pleasant experience today. Antonio did a great job and represented your company in a welcoming and respectful manner. Thanks to all you hard working awesome people at Air Comfort. Keep up the good work!
Brad Krena
Rita Tucholski
Have used Air Comfort service for over 10 years. Very good service and reliable people. They always call ahead to alert you that service man is on his way and they always come on the appointed time. Mark L. has serviced both my furnace and air conditioner over the years. Mark is always very nice and knowledgeable. He gives good advice on what needs to be done. Will continue to use Air Comfort for my heating and air conditioning.
Just had attic insulation put in today and work went fast and efficient. Workers came on time and cleaned up afterwards. Service is outstanding and very nice people to work with. Would definitely recommend Air Comfort for you heating and air conditioning needs.
Carmen Lake
John P was our technician. He was very knowledgeable and patient in explaining everything that he did. He gave us several repair/replacement options. He was able to get our air running again while we wait for a new install. He was quick and considerate.
David Boyer
I called to have my a/c checked out on 5/17. The tech was here within an hour and he explained everything. Unfortunately the unit was in need of numerous repairs so Kyle put us in to ish with Steve. Steve was here at 0730 on 5/18 and he went through all of our options. He explained that the unit we had in our house was oversized and was probably never working properly. He broke down our 4 best options and we pulled the trigger on buying a new unit for our house. He said they would get us a loaner unit until we can get the new one installed on 5/27. I had purchased the maintenance agreement and I was able to save 5% on the new unit. This all happened within 24 hours of me making the first phone call. That is customer service right there as far as I am concerned. Thank you Air Comfort for helping my family deal with this difficult situation.
Yoko Cleveland
Matt came over today to do a thorough inspection on heating / AC systems. He took time hosing down my outside A/C unit, which I appreciated. He also explained everything so I would understand what was done. Overall, this company doesn't just check your system but is proactive about maintenance. I also appreciate they keep in touch with you about appointment time and bumps you up if technician becomes available.
Se-Young Jun
How Air Comfort Services communicate with customers was straightforward and convenient. They sent out a call, text, and email to let me when the technician was visiting along with the technician's information. Ryan M. came out and fixed our AC. He explained what he was doing, what was wrong, and how he's fixing it in real time, along the way. Super clear and assuring. Ryan also provided multiple options for maintenance with his take on what's actually needed and what can wait. Superb service!
Linda Pike
Josh was right on time and very professional and friendly. He did a thorough check up of my complicated cooling system and identified a few problems that were easily taken care of. I appreciated that he periodically came to tell me how things were going so I knew before the end of his visit what kind of charges I was going to have.
Amanda Nappier
John came out to service our AC condenser on one of the first hottest days of the year and got us back up and running quickly. He also helped us schedule a replacement for the unit as it's over 20 and on its last legs. Very knowledgeable and explained all options available to give us the best option for what we needed done.
Carol Sullivan
Tom and Spencer were GREAT!! Tom explained what the process was to examine our system, then after examining it clearly explained the problems and what needed to be done to get our AC back up running. He and Spencer got right to work and finished the job in less than 1hr. They were friendly, wore booties to keep the house clean, and masks out of an abundance of caution. They was able to come out to service our unit the day I called which was impressive given that we were having record temps and we're probably one of many who called in need of help. I am super pleased with their work and professional and friendly demeanor. Excellent experience! Thanks Tom and Spencer!!
Pam McReynolds
Air Comfort has installed several systems for me over the years, and they have maintained both of my heating/cooling systems by coming twice a year to check and repair potential problems. They are always considerate and responsive and helpful, especially Ryan, who goes out of his way to help when he is here, now that I can’t do a lot of things.
Tom R Koenig
They installed a new furnace at my house. They took care of me quickly. Really nice people to work with.
Megan Schammel
Stan M was very professional and nice. He was informative, and helped guide us through the whole routine maintenance appointment. He told us what needed to be fixed and helped us find the best solutions. We love this company and will definitely ask for Stan again next time! Thank you!
Evalyn Donley
John was nice, but the company does not stand behind his work. He installed a new startup component which is really loud now. Air Comfort won’t return to fix it without an $85 diagnostic fee. I’m switching companies because loyalty to them is not rewarded. Update: the company sent a tech (free) to investigate the noise; it was screws loose that caused the shroud to vibrate. Glad I didn’t get charged $85 to fix loose screws!
Steve W
We called this company because our current HVAC contractor could not repair our 20 year old system.
It took them 4 hrs to diagnose the problem as a circuit card.
Then 4 days later they came back out but it was not the circuit card, it was a bad compressor.
John came out from Air comfort systems, and in 22 minutes confirmed a bad compressor.
John looked at our system and we all agreed the entire system needed to be replaced.
They are comming back this Friday to do the work.
My wife and I are very impressed with this company, keeping us informed of every step and making sure we are happy.
They even installed a temp unit, to keep us cool for 3 days until the install.
This is the company we have been looking for, and we plan to be customers for many years to come.
This company is the definition of "Customer Service"
Tony Taylor
Customer service at its best! Called the night before and my phone rang first thing in the morning as it wasn't an emergency. John the service technician was at my door by 10am and diagnosed and fixed my issue right away! 5 star 🌟 service! John was polite and answered all my questions. Thank you! …
Stephanie Jacobson
We had our air conditioning unit looked at by Ryan. It was making a weird noise. Ryan was professional, informative and incredibly friendly. He was thorough and efficient with his work. He explained what the vibration noise was and how to fix it. He insulted the area that was vibrating and it stopped. He got approval and the fee was waived. We were very happy with his work. We love Air Comfort Systems. They always take great care of us!!
Bill Evers
Called prior to arrival. Very polite. Explained everything he was going to do. Area was clean and picked up after he was finished with the scheduled maintenance and system check up.
Bill Evers
Su Scruggs
Stan was on time, personable, knowledgeable, and efficient with his time. He had the parts we needed on his truck and information about other services or options we questioned him about.
Carol Getty
John is very knowledgeable and helpful in his comments and suggestions. He made sure we were aware of everything he was doing and made sure to answer any and all questions. Excellent service.
Zac vanhecke
Stan was very thorough and explained everything very well. We was efficient and didn’t push any extras on to the maintenance visit.
Mims Williamson
Our furnace went out on new years Eve. Everybody in the industry was "on call" and this was the first company to call me back. The technician was ultra nice and professional and helped me know where we stood regarding the furnace. It actually worked sporadically over the weekend so we were good until they repaired the Parr on Tuesday. Exceptwe then learned we would need an entire furnace replacement. Our parts paid for the day before were credited and I found the buying process to be smooth and professional. The next day installation went great and they seemed to treat us with care the whole time and not just until we "signed on the dotted line"
We'll be using them for ongoing maintenance and I was definitely impressed with how well this group communicated with us and cleaned up and everything. Buying a furnace is not a fun buy, but Air Comfort Service at least made it bearable. Thank you to your entire team.
David Mobley
Great service, our normal place couldn't replace our thermostat and didn't know when they could. Air comfort had an appointment for the next day and install was quick and easy. Service team listened to our wants and got us exactly what we needed and up and running in a few hours... Won't be going back to our other company. Air comfort earned repeat business from us.
Rachel Knop
Stan was very thorough and professional. He explained things very clearly for me so I could easily relay the information to my husband! He was very thoughtful entering our home asking if I wanted him to wear a mask, (we have an 8 week old baby) and making sure along the way that we were satisfied with his work. Very good experience overall!
Maureen Prinster
Curtis from Air Comfort did a fantastic job not only installing a new water heater but also explained safety features and ways to lengthen the life of my new water heater. Air comfort beats the competition out of the water with great service and great staff! I highly recommend !
Mike Mason
Ryan M. was the technician that came today. I am thrilled with Ryan's ability to listen, think critically, and step-back to consider a bigger picture. I say that because the technicians that come tell us that our system is getting old. OK, I research and look at potential HVAC solutions. The last person could only tell me that components needed to be replaced and offered to call the office to speak with someone more knowledgeable. He was trying; props to him. In contrast, Ryan explained the effect of the components that his software told him should be replaced, and followed up with details from his physical inspection. Ryan was also able to share specifics about my current system that help me understand features I want in my next system. He was a consultant and not a sales person. I very much appreciate the service he provided, and look forward to future conversations for which Ryan prepared me.
Jan Carrell
The service with Air Comfort was excellent. Tammy was very pleasant over the phone when confirming my appt and Mark was extremely thorough in performing maintenance on my furnace as well as the electric on my air conditioning. He explained a few things about furnace operation that were quite helpful and made a couple of good suggestions regarding a water detection device and humidifier that I appreciated and may consider for the future. Thanks guys!
Ken S.
We had our annual fall furnace inspection and our service tech, Mike, found a small crack and 2 minor hairline cracks in the flue pipe. Cracks weren’t serious enough to shut down our service but it was recommended we address it within the next year. Home was built in 1978. We informed Mike our equipment was 21+ years old. We had planned to replace in 2021 but were delayed because of two (2) recent appliance replacements. Mike arranged a meeting with the Sales Rep, Scott. We met with Scott within a few hours that day. We looked at our choices and two (2) days later, we had a new furnace, humidifier, AC unit, air scrubber and thermostat installed. We’re glad we made the decision to replace our entire system and chose a Carrier Five Stage system. Pete G. was the team lead on our job and Bryce M. worked on the AC side. We were very familiar with Pete from previously maintaining our generator and felt extremely confident everything would be successfully completed and the finished product would look great. Pete fabricated new duct work, replaced elbows, straight sections and updated both the electric and gas connections and other things. The completed job was exactly what we expected from Air Comfort. This is the 3rd set of systems we have had installed at two (2) different residences over the past 35+ years and Air Comfort reminded us why they’re still the # 1 Company in town. The entire office staff are always very respectful, super friendly and very efficient. We would highly recommend Air Comfort Service to anyone looking for a very qualified heating and cooling contractor. Thanks again for ALL of your efforts.
Dan Eddins
Chris with Air Comfort Service was early and professional. He helped us install a dual zone smart thermostat system in our new house. He was up front with the issues we found and took care of them for us the same day. Thank you Chris!
Mike Forrest
Logan came quickly and identified the problem. Air Comfort had the part delivered same day. Antonio arrived a couple hours later and installed it. Both men were courteous & professional. Thank you for everything!
Paula Geigerman
We called Air Comfort first thing in the morning and Ryan was here within the hour. Our furnace had stopped working overnight. They got it repaired quickly and now we have heat. The guys were very professional, and answered all our questions. We couldn’t have asked for better service. Would highly recommend Air Comfort.
allan kaufman
Representative did a great job. Was very courteous and neat. Could not ask forbetter experience
Sue Madden
All Air Comfort techs that we've had over the years are all very nice, professional, and knowledgeable. Even for just a maintenance check they always ask if we have any questions. Today Antonio did a great job. Thank you!
Mike Martens
I have been using Air Comfort For over 20 years and have been well satisfied with all their services and products I have Purchased
Rebecca Prunty
Josh did a great job. He explained everything to me step by step. He was very thorough. Should have more technicians like Josh.
Andrea Edwards
Mark and Andres were great. They arrived on time and got to work immediately installing both an air conditioner and heating system. They picked up after themselves and left our home the way they found it, just a lot cooler on such a warm day. I highly recommend these two fine young men. Was also amazed by how quickly we were scheduled for instillation. We were scheduled two days after speaking with Air Comfort Service.
lonewave1
Technician Mark listened to a problem I was having with my heating unit and diagnosed the problem quickly and accurately. Explained why I was experiencing the problem I mentioned and what needs to be done. Good personality and caring about your situation. Highly recommend him and company.
Ed Rau
The installation crew was on time and got right to work taking out our old HVAC system. They installed our new system and took the time to explain all the components of the new system and the new programmable thermostat. They cleaned up everything when they were done. We are very happy with the service we received.
Mike Boese
John was just a wealth of information. Very patient with my questions and someone who you can tell is very good at his job and loves what he does. Company scheduled an appointment for same day and worked around my availability. Would use them in a heartbeat!
Keri Riley
Mark and Tyler were exceptionally punctual, polite and meticulous in their work while installing our new HVAC unit today. A big thanks and shout out to Austin who quickly got us temporary cooling in the interim until our new unit could be installed. Austin has also been great when I have had questions about our system. He is super knowledgeable and accessible. Great experience all around!!
I highly recommend Air Comfort!
Tammy Carter
Mark is very professional and patient. Mark takes his time in explaining the condition of your home's Heating and Cooling systems while utilizing analogies in making things crystal clear. Great personality!
Linda Quinn
Could not be happier with the service Josh E provided on my carrier system. He took time to show me features of the thermostat that I didn't know were available to me. He did not rush the job, cleaned up after himself and turned the lights off downstairs when he was finished. Well done, Josh!
Dawn Casey
Tyler was on time, professional and kept me informed throughout the visit. We've used Air Comfort for many years and highly recommend this company.
timothy hutson
Right on time for early Saturday morning appointment…very personable and professional team (Tim and Tyler)…neat/clean at both indoor and outdoor sites…looking forward to thermostat software update and a freezing cold summer 😉 . Thank you, AirComfort -TH …
J Kettenhofen
Date: November 12,2022: Logan P again provided expert diagnostic service for my furnace after it stopped working earlier today. Logan was able to quickly determine the problem and provide a solution, which he monitored for several minutes afterward. He also gave me a refresher on the correct way to insert the filter as well as the safe way to change a fuse - if necessary. Thanks to Tammy and to Logan for their excellent service on this very cold day!
Date: November 3, 2021: Logan P provided expert maintenance service for my furnace that was recently installed (June 2021). He also patiently explained and demonstrated (again) how to change the filter and how to effectively set the thermostat. Thanks to Tammy L and Logan P for providing the professional service that I continue to receive from Air Comfort Service.
Previous review - Date: May 15, 2018: As usual, the Air Comfort technician, this time Mark L, arrived at the expected appointment time. He was able to perform diagnosis activities for my air conditioning, which was blowing only hot air. He quickly identified the problem, corrected it, and then also efficiently performed maintenance activites. The office staff, this time HilIary, was able to have the technician, Mark L, at my home within hours of my service call. I continue to remain very happy with Air Comfort Service.
Sandy Chestnas
From our initial call to the after-hour service provider , we have had exceptional care. Thank you Tom for your expertise and outstanding customer service . We highly recommend this great company !!
Keith Short
Always outstanding service as usual from the Air Comfort team! Professional, on time, knowledgeable, and friendly
Liz Grieshaber
Matt, did an excellent job. Very professional courteous and explained everything in detail. Thank you
R “American Akitas Live Here” F
The most responsive HVAC service. Fan broke off 15 year old Carrier outside unit on Monday AM and they had a tech at my house at 730 am who sold me a new unit and evaporator coil and humidifier which was fully installed by 11 AM the next day during Triple digit heat wave. Given how many dogs and chinchillas, birds and cats I have, it was bug out or hunker down with some RACs until the AirComfort Calvary came riding over the hill in less than 24 hours. In this era of shortages and labor difficulties, these guys were on the scene faster than FEMA after a natural disaster. Workers were polite and professional and efficient. Workmanship was first rate and they even relocated and rewired my set up to make it more accessible. Could not imagine faster or better service from any HVAC service. A plus for a grade. Bravo Zulu Air Comfort!
Tom Borch
The technician Antonio was very thorough and professional. He took his time explaining some strategies to maximize the performance from our HVAC system. Air Comfort has always been super-responsive to our calls for sales and service. Thank you!
Mary Michael
Courteous and friendly, yet still professional. Answered questions, explained anything I didn’t have knowledge about. Timely and efficient. Great experience.
Aqua Adams
I would like to thank Air Comfort for 25 + years of excellent service! We have been customers with them from our previous home with Steve (retired) as our sales rep to our new home. Our new service technicians Robert R and Bryce provided excellent and superior service on our new installation of a new furnace and a/c unit! They were prompt and on time, answered any and all questions, prepped my home for the job along with clean up afterwards, you didn't know that the were even here! Our new sales rep David B. was excellent as well. He wasn't pushy in trying to have us to purchase something that we didn't need or want. He was very patient and explained each of the of the units and what they offered my home for years to come. If you're looking for superior, outstanding and above the cut service call Air Comfort and tell them that the May's sent you!
Jeanne Diamond
John P worked on my older 2nd floor unit to install a fuse. He keeps my system working when it would be very easy to say it cannot be fixed. He works on it in very cold and very hot weather. He is polite, professional and an expert in his field. I always request him as my service technician.
Jeanne M Diamond
Fred Zarf
We had a sudden Hot water issue and also a small heater issue all at the same time. John P from Air Comfort came out first thing and was extremely kind, professional and thorough. Would absolutely recommend
William Kirchoff
Matt did an excellent job and explained everything that he checked and cleaned in my HVAC system.
Linda Bax
Heat went out in the middle of the night. Tom was at my house before 9am on a Saturday & found the problem to be a bad ignitor. Showed, explained, & fixed the problem. Took the time to show and explain the rest of the system to me, & changed out our filter too. Was very nice & knowledgeable. Also was very courteous about coming in and out of my home from the snow, & wore boot covers, gloves & a mask. Great service!
david galli
Service mam showed up on time and was very personable. He has been here before to do the air conditioning summer check up. I’ve used Air Comfort for years. They always do a good professional job
Christina Hanrahan
Tyler did an amazing job in replacing our water heater today. Thank you for helping us in such a timely and professional manner, Tyler. We are very grateful to you and the team at Air Comfort.
nancy muehl
Our furnace of 19 yrs old failed this past week. It started in the early morning hrs of Monday with a burning smell that woke us up. Tom came out the next day to access the furnace and stated the inducer motor was failing, weak starting component, and heat exchanger that was showing severe signs of wear. We were to consider repairing or investing in a new unit. The furnace did not hold a reduced temperature setting and eventually stopped working. We decided to replace the furnace as well as the air conditioner. First the appt was made for early the following week. When my husband spoke with Tom about our decision and when Tom found out that our appt wasn't till the next week and temperatures were going to dip into the teens the next day he called to have the appt the
same week to keep us comfortably warm but also to avoid any pipes bursting. Wednesday evening after work, Scott came out to help us through the different levels of HVACs and financing. The process was smooth and did not take long. Scott did not pressure, was very easy to talk with, and answered all of our questions. Besides all that, he came out on the very day they brought a newborn home from the hospital, when he should have been with his wife, daughter, and newborn.
Jason & Kevin were out that Friday to install the new HVAC/humidifer at 7:30 am as scheduled and they worked continuously until 3pm when everything was completed. Jason helped us to provide additional ventilation due to the size of the unit and showed us and demo'd everything before he left. We decided on a smart thermostat which we love as you can set it specifically for each day of the week. We had also decided to have a humidifier added to the unit.
The furnace holds the temp on the button and can hardly hear it run! While having a furnace go out is never timely, Air Comfort Service and team made the process about as easy as it gets. We were previous customers of Schraut Heating & Cooling and installed an HVAC for a prior home. We would highly recommend Air Comfort Service for their empathy, integrity, work ethic, professionalism, quality of system..... etc.....
Lisa Maag
Tim was extremely helpful as he explained the necessary repairs needed to my heating system. He installed a new humidifier and cleaned out my hot water heater. I was very impressed with his knowledge and how he was going to approach the issue.
Carson Baur
Air Comfort is the easiest vendor I have ever used for my homes system. They do a great job communicating prior to visit. They show up on time and technicians are always professional, courteous, and honest. They are local and I would recommend them if you are looking for an HVAC service provider. They also are generous in the community supporting veterans.
Bill & Donna Pierce
Antonio was on time, explained everything he would do and answered all my questions. We learned from him and always appreciate the skill of the Air Comfort Service techs. The bonus today is that Antonio is a genuinely pleasant gentleman. He's a joy to have in our home.
Jean Cole
Antonio was prompt, respectful of my time and property, and very informative. I felt it was time to replace my thermostat, and he gave me suggestions on what would fit my needs. That saved me a lot of time researching for myself!
He also gave me a suggestion on moving my litter boxes in the basement so as not to have any smell get pulled onto the heating ducts. I never would have thought of that!
I was impressed with his customer service and concern for his client. These days, that level of service is much appreciated!
*** As a follow up, Mike came out and installed my new thermostat. He made sure I had the app set up, and that the furnace and air conditioner responded properly to the Wi-Fi commands. I felt comfortable, knowing I could control the thermostat either on my phone, or manually.
Linda Kingston
Mark B. Is so wonderful. He’s always so friendly and helpful. He really knows what he’s doing and very knowledgeable. I will always ask for Mark B. whenever I schedule an appointment.
Also, many kudos to Donna and all the ladies that work on the phones and front office. They’re also so friendly and nice. Great service!
Great people! Great Company!!!
Martha Daly
Mark with Air Comfort inspected both furnace, humidifier and air conditioner today. He was courteous and thorough, taking photos is equipment and taking time to explain needed upgrades. Air Comfort has always been reliable in my experience.
Edward Shanayev
Wish there were more stars to give!!! Very thorough and professional employees. The technicians are the best! People usually get cranky when the AC goes out and it’s super hot. But, these people know what they are doing. I highly recommend Air Comfort Service for anyone this summer! I will also be using them this winter to check out my heater. Highly recommended!! Thanks guys.
Bob insinna
The entire crew was on time, responsive, helpful and professional. They helped us set up and use the new systems and they left the place clean and orderly. The quality of the installation was excellent, superior to the system it replaced.
Jay Ji
The last two times I've used Air Comfort Service after their initial install, I've had Jacob B. come out for both of them. The first time, there was an issue with one of the parts for my furnace, and Jake was thorough and correctly diagnosed the issue. Even better, he returned the same afternoon to install the part, and my furnace ran without issue after that. Because of my good service call experience, I specifically requested that Jake come out to perform the start-up on my new A/C unit, and the work was done promptly and professionally. Overall, highly recommended.
Bender Rodriguez
I am very lucky I came across these guys, very professional, did the job without any issues, explained everything answered all my questions. Tested all the equipment and installed a much better system than anyone else was offering for a better price then the competitors Academy Air. Everyone at this company throughout the process was genuinely honest and nice and the techs were extremely diligent, they made sure that the whole area was clean and provided me advise throughout the day on operations. Couldn’t have asked for a better experience.
B Schmidt
Michael W performed the scheduled HVAC system preventative maintenance service. Answered all questions, made recommendations in a very professional manner. Excellent service…
Patrick Balsman
They are great. The techs were really helpful and did great work. The pre install sales and support was easy and painless. This was the second time we’ve used them for system install and we will continue to use them in the future for all our HVAC needs.
Joe Weixlmann
Over the past 20 years we have been very pleased with the products from Air Comfort, along with the company's service. Their recent installation of a new downstairs heating & AC unit was no exception. The installers were very professional, cleaned up well after themselves, caused no significant interruption in our services, and made sure that we were pleased with the results. We Are!
Eric Steitz
Very friendly and professional service. Went above and beyond to answer our questions and address challenges for some of our upgrade plans.
Stephanie Walsh
John and Antonio were wonderful. Came out and helped fixed unit temporarily until I could get a new AC and furnace installed. Did all they could for me and gave me straight up info. Quick and nice as well. Highly recommend this company and these service men
Bob Cranston
The guys did a great job install our new HVAC and furnace! They were very informative and very professional. Thanks you for being so prompt too! We did not know that we would be taken care of the very next day!
Susan Johnson
Mark was extremely professional, courteous and respectful of our home and us. He is very thorough and pays strict attention to detail, including cleaning up the work space after he finished. The job went more smoothly than expected & so far we're very pleased with our new AC and furnace. Thank you, Mark. GO BLUES!!!
William Johnson
Last October, I had a new HVAC System installed by the folks from Air Comfort. At the time, the thermostat was on backorder due to supply issues that are impacting just about everything we do. Anyway, Logan P. came today to install the new thermostat and did an absolutely exceptional job! He not only completed the installation, but did a complete check of the HVAC system to ensure it was performing as it should and to be certain the new thermostat was communicating with the system. Throughout the time Logan was here, he was very courteous and respectful. He not only explained everything he was doing, but told my why he was doing it. This is the type of service that I have come to expect from Air Comfort over the past 20+ years. I highly recommend them.
R Primous
This was the annual maintenance of my A/C units (2). Thoroughly enjoy Antonio and appreciate his organizational skills! He's also has a comforting way of speaking to you about what is being done and making recommendations.
M Moore
Matt S.,was great. Came on time, very friendly, took his time checking everything. Answer all my questions. Very good experience.
Gary Buehler
Logan discovered the problem (a leak) and repaired it quickly. Mark came by while Logan was making repairs and aided him. Both men were very professional and got my system up and running again. We determined that the system was over 25 years old and maybe a replacement might be a possibility. Cory was to call me later with advice. Gary B.
Larry L
We called to set up our appointment for the fall service on 10/4 and were disappointed that the first appointment that would fit our schedule wasn't until early December. Amada said she would put us on the cancellation list. She called us three days later to advise that they had an opening that day. I got a call a short while later advising that the technician, Logan, would be at our home soon. He arrived promptly, wearing a mask, which was appreciated, and then went right to work. He checked out the furnace, cleaned the unit, and even washed off the condenser unit for the A/C. He also noticed that the vent pipe on our water heater was duct taped, and not screwed, which is not up to code, so he put in the three screws as required by code. We appreciated his courteous service and attention to details. We were very pleased with the service that we received from Amanda, Logan and Air Comfort Service and highly recommend them.
Robert Macauley
Zach and Robert did a great job installing our new heating and air-conditioning system today. They were on time, courteous, clean, and professional! Zach took all the time we needed to understand our new system and answered all of our questions completely and thoroughly. I highly recommend Air Comfort Service, Inc.
Yul Z
Our service man, Tom M., is outstanding. He is polite, thorough, very knowledgeable and skilled, efficient, and has excellent communication skills. I highly recommend him. I also give a shout-out to the entire Air Comfort staff for their friendliness, responsiveness and overall competence.
Karen Damico
I could not ask for more polite, professional and friendly people to deal with. All that and the techs are so knowledgeable too. They suggest services or items that can benefit you, but aren't pushy sales people. I'm completely satisfied with Air Comfort!
Ann Miller
Air Comfort has just replaced both my furnace and my water heater and, as always, We are very happy with their excellent service and quality products. We have used Air Comfort for over twenty years, and have great confidence in the quality of their work and they will remain or "go to" company for years to come.
Andrea Gulick
Mike was very professional and knowledgeable. He took the time to explain what was going on with the AC and offer recommendations without any high-pressure sales tactics. Amanda was great keeping me informed of when Mike would arrive and contacting me with a reminder of our appointment ahead of time.
Harlan Bloom
We've been having problems with our A/C during the warmer weather. We called, a technician came out. He told us the costs of repairing the problems. Based on the fact that the furnace and A/C were 28 years old, we would get a new system instead of keep throwing money at the old one and probably end up replacing it anyways. We were able to get a salesman, Scott, out the next day. He went over the different options based on the size of our house. Fortunately, they had one of that size in stock for the options we chose; they have customers whose systems are back ordered. Because ours was in stock, they were able to get the installers out the next day. Mark and Pete arrived on-time and started working; there was another gentleman who delivered the new unit and took the old one away, but I can't remember his name. We were told they would complete the install around 6pm. Because we made sure they had plenty of room to work, aka we moved our junk well away from the furnace area, they were able to complete the job before 3:30pm. I can't guarantee this would be in every case, but it certainly helped us. They answered our nit-picky questions, did the installation, and cleaned up after themselves!!! We've had problems with other contractors, not heating/cooling cleaning up after themselves, so this was quite nice to experience. The new system has been working very well since he had it installed 2 days ago. We're supposed to be getting a new thermostat we it becomes available; that was the only part that was back ordered. Since we already had a smart thermostat, it is working for now; the new thermostat is expected to make better use of our furnace/A/C system. We're just happy the house isn't as warm and we don't hear the fan running quite as often. Overall, we're happy with the quality, speed and efficiency of the service we've received.
Dale Fletcher
Tom was one of the most polite and professional technicians we have ever had in our home in 30 years. Spent 2.5 hours tracking down a bad board in a new HVAC system. Still waiting on a part due to global chip shortage but I am confident he has the intermittent problem diagnosed. Excellent service.
Mike Raso
Dave B. was great in explaining the work that was to be done and all the options. Pete G. showed up on time and did the work as promised. His workmanship was excellent and he did a good job of explaining all the features to me. This is a small item, but as this was a replacement for an existing unit (one of two), he noticed the air filter in the unit he replaced had a filter that had recently been installed and was not dirty in the least. He pulled out that filter for me to use in the other unit when it came time to replace it. A small gesture but shows he is a professional. Thank you.
Beth Maddox
He found that the part they put in less than a month ago was defective, so if they replaced it for free and did not charge me a service call.
bruce FORSTER
I rarely write reviews but was so impressed with the Air Comfort team from scheduling, on time service arrival and John's professionalism and knowledge. He also gave fantastic consultation on other questions on HVAC. Don't look anywhere else.
Karen Rajchart
Technician was knowledgeable, personable, and kindly taught me how to use the new thermostat he installed. I’m always very pleased with the customer service staff as well as the technician.
Denise Mikitin
Such a fantastic job! On time, polite, clean. Honestly, I was dreading the thought of our getting our entire HVAC replaced, but Tim and the other guys made it completely stress free. I was shown everything that they did, I was walked through the set up of the new thermostat, and everything was cleaned up before they left. Couldn’t ask for a better experience.
Michael Boyd
And they called me back before their posted opening time. Then Jake called and arrived before 10a.m. Before the heat of the day and our A/c unit still in the shade. Jake talked me through all he was doing and the tools he was using. Our a/c was back to running within an hour. Jake also gave me some suggestions for the future of this unit and a replacement schedule.
I highly recommend Air Comfort Service and will always call them first.
Crystal LoDuca
I will forever use Air Comfort Service, because of the installer guy, Tim. Air Comfort Service is a good company, and they will always up sell, and I get that. but Tim is a great addition to the company and I think he's super awesome and he deserves a raise.
Martin Gruettmeyer
We have had Air Comfort Service performing stand out work for years and on multiple homes. They are always on time and professional for service appointments. Additionally a service pro is usually able to get to us within a day of our call, when issues pop up.
John P. is our usual technician when they come to perform services on our HVAC systems. It is really nice to have the same person to deal with for the majority of the time. He has always been completely upfront with required fixes and/or services needed. He is very easy to relate to and explains tasks that he is doing in easy to understand terms for both my wife and I.
I recommend him and Air Comfort to anyone who will listen. They can get the job done and they always stand behind their work!
Emily Hartman
My tech was on time, professional, friendly and did a great job. It was easy to make an appt and the company communicated clearly when my tech was on the way to my house. I would highly recommend for your hv/ac needs
Don Verbeck
Work done in a timely manner. Tech explained certain features of water heater which will be very helpful. Very nice young man. Thoughtful about clean-up before leaving. Oct 24. Mark did a through job with my furnace. He is always interested that I know what he did. He is a personable young man. Feb 20, 2018A call to the office provided us with a quick reply in scheduling a technician to our home. Mark arrived well on time this morning, checked why our humidifier was working, and did the necessary repairs. It is a pleasure to have him come to our home. June 8, 2018 Steve showed up shortly after Mark called in our A/C problem. He well explained the service needs and reviewed the contract. Therefore, we never talked to Shannon but presume she is a good employee knowing her job. Chris arrived with the new A/C and explained his work. He was accompanied by three other co-workers who would be working until certain elements of the job would be completed, then leave. Chris completed his work in a timely manner giving me an overview of what he did and did a good clean-up. Oct 12, 2019 Mark performed in his usual professional manner to be sure our furnace was up to par to provide good service during the upcoming winter. It is our pleasure to see Mark which is why we always ask for him to service our a/c and furnace. Sept 21 2020 Always a pleasure talking to the office ladies. Tom visit was the second for us. He is a professional young man. Friendly. Answered my questions. Without a doubt knows his business. Hope to see him the next time for service. Oct 5 2021 Tom performed his usual good work and serviced the furnace for the upcoming winter season. He also installed the Air Purifier system.
Tina Younger
This company is amazing! Been using them for years. Their tech,Ryan was, knowledgeable, courteous, helpful and provided outstanding customer service until the work was complete. Thank you Air Comfort.
Kathy Burkley
They got us an appointment quickly and John showed up on time. He is knowledgeable and explained current situation on our older system. Answered our questions and there was no hard sell. We are very pleased and will continue to use them.
Ann Geisler
They did a great job super nice, made sure that I was happy with everything, walked me through the installation and set up the system and the thermostat. I will let everyone I know that this company is amazing and they should try them out.
Michael Steinke
Logan was very kind and professional checking and preparing our heating system. He even did cleaning and checking air conditioner as a added service. We are very pleased with Air Comfort Service Inc!
Mike
Clark Greene
I have dealt with Air Comfort for many years.
Completely satisfied with this company.
Barbara Sehr
Mark was prompt and curious. He showed me how to use the new thermostat and made sure he answered all my questions. I highly recommend Air Comfort.
Dottie Kroenung
Technician was very thorough. He provided detailed descriptions of what he was doing and why. He was helpful in getting our wi-fi app up and running. He was very nice and friendly.
Michael Evans
Josh was very professional and did a fantastic job. He was able to recreate the issue with our heater and figured out an intermittent issue that has been a problem for quite sometime now.
Sharon Wallis
I’ve used the services of Air Comfort for many years and I’ve always felt they were professional and used good quality materials. I highlighted several services they have done for me over the years.
Teresa Large
On July 4th we had the unlucky experience of having our A/C system stop working and it was HOT! We needed an emergency service call and we needed it fast. We found Air Comfort based on previous reviews and recommendations and gave them a call. They were very responsive and quick to arrive. We were lucky enough the get John as our service tech. We were impressed with everything about him and with his knowledge and his ability to communicate directly with us about the problem. He was professional and straight forward. We ended up buying a yearly maintenance agreement to have them come back out in the fall to check our furnace and whole house humidifier and then to come back again in the spring and perform a check up on our A/C system.
They just came to perform the fall maintenance check on our furnace and humidifier and I was very pleased to see they sent John again. Again, I found him to be punctual, professional, knowledgeable, and personable. He took some time with me to explain what he did and answered several questions I had about my whole house humidifier system.
I absolutely recommend the Air Comfort team and their service tech, John. He is awesome!
If I have any complaint it would be the lack of paperwork I received when I purchased the maintenance agreement and when the fall maintenance check was performed. I did receive a detailed hand written receipt for the emergency service call in July which shows that I purchased a maintenance agreement but I did not receive a copy of what my particular maintenance agreement included. After the July service call I called the office and they emailed over a generic outline of their maintenance agreement offerings but it is a generic version that does not tell ME what I purchased. I also did not receive any paperwork for the fall maintenance check to tell me what they did or what they found. John was great about explaining to me what he was going to do but my husband wasn't there to see or hear it and I was not very good at explaining it to him later that evening. In this case I was home for the service and John confirmed everything checked out fine but that was all verbal. I am all about saving trees but it would be nice to have documents to file in our maintenance records for future reference. It would also be nice to know exactly what my maintenance contract includes.
I have no complaints whatsoever about John, or his service though. Thank you Air Comfort Team!
Jerram Barrs
Tom is very knowledgeable, kind and excellent at his work. It ya pleasure to have him install our new cooling and heating system.
Michelle
Office staff are very professional, helpful and pleasant to talk to.
My experience with John Pollick was exceptional. If you want to learn what makes your furnace work he is an excellent teacher. Some technicians don't share but I find it very helpful to ask questions and learn. He was professional, pleasant and very easy to talk to. I will always request his service. Some techs just have a knack to make you feel comfortable, that's John. John was the best service technician I've ever encountered, not just for your company, but of all the technicians I've used over my many years of home ownership. Thank you for hiring exceptional people.
Joe Harszy
Ryan was tremendous. We thought we had a heating issue and it turned out to be something else. However, instead of leaving it to us to make another phone call and get it looked at.. he took time to fix the issue. I wholeheartedly recommend this company and cannot thank Ryan enough for helping us.
Kenny Trouvere
We have been customers of Air Comfort since 2005 with 2 different homes and now two different HVAC installs. We chose Air Comfort because they provide a good long term value.
Bill Weiss
Our original HVAC system was quickly coming to its end of life, parts were wearing out and the house had either hot or cold spots throughout our home. We had them install the Carrier Infinity Multi Stage system to resolve the problem on advice from my two sisters that also had the system installed.
The team from Air Comfort did an outstanding job from the minute we called them to inquire about a new system. Scott explained all of the units that would resolve our problems in regard to hot and cold spots.
The day of removal and install the crew was outside of our home thirty minutes before scheduled time. Everything was completed about 30 minutes before their estimated completion time. Area was clean, both my wife and I were briefed on how to use the system.
If you're looking to replace your current HVAC or need a new system for new construction, I would highly recommend that you give them a call.
Linda Rosso
We always get great service for the folks at Air Comfort. They always call ahead and show up on time. They are very professional and wear feet covering before entering the home. They tell us exactly what needs to be done. Will strongly recommend to our friends.
Steven Siemsen
John P came out when our A/C wouldn't stay running. They were able to fit me in the same day I called. He was polite and professional. He was excellent at explaining what he was testing and what he was finding. He made a recommendation that I felt comfortable was the right choice because of his thorough diagnostic work. Everything has been running great since he did the repair. He didn't pressure me into any add on or unnecessary services either. I will continue to use Air Comfort Service for any future repairs I might need.
Shannon Hauri
Always have a great experience with Air Comfort. I appreciate them and trust them. Kyle does a great job. Professional and knowledgeable.
Anne Lazarus
Air Comfort Services never EVER disappoints!!
We have had two air conditioners replaced and they take care of our maintenance every spring and fall.
So professional, so prompt, so trustworthy,
so courteous... I cannot say enough great things about this company!
I have recommended them to many friends and business associates.
Their service and professionalism is second to none!
Suze Hinrichs
We had an issue over the weekend and left a message and they responded at 7 o’clock on Monday and had a technician out by 9 o’clock who found and temporarily solved the problem and will be replacing the unit within the week. We have an experienced nothing but stellar service from air comfort. I recommend them to everyone I speak to and I’m more than pleased with everything they’ve done for us.
Meredith Lane
Tim was great. He arrived at my home on time. He quickly diagnosed the problem and fixed it. He was done in 30 minutes and my AC was back up and running. Tim was very knowledgeable and polite. I will be using this company in the future.
Terence Nolan
Needed a replacement central a/c and coil. Scott Moore came out to review the project and provided a written estimate within a few hours. We contacted him with questions that he was able to quickly answer. We made the decision to go with air comfort that day. Installers Matt and Tim arrived as scheduled at 7:30 and were done by noon. They answered all questions we had and explained how the new system functioned. All the people we interacted with were very professional and knowlegable. Very glad we chose Air Comfort for this project. Highly recommend!
Ken Fontana
Start to finish, everyone was professional, courteous and timely. Called in advance, arrived as planned and did a very thorough job for the annual maintenance of our home's central air unit. Didn't try to gouge or upsell, cleaned us up and full inspection done. Can't recommend them highly enough.
Bruce Judkins
On one of the hottest weeks of the year our AC unit seized up and we woke to a very uncomfortable 78 degree interior temperature and it was on the rise . We called Air Comfort at 8 AM and within the hour we had 2 techs working the issues and by 10:00 AM problems solved . The response time the professional approach the attention to our needs was simply world class . This is not the first time we have received this type of extraordinary service . It’s one of the reasons we have been with Air Comfort for over 25 years .
Thank you to the Air Comfort Team .
Nick Lambrecht
Team of Mark and Josh were very professional and the job was completed perfectly. Highly recommend this company and their staff of professionals to anyone looking to replace and install a new heating/air conditioning system in their home.
Kevin Sherlock
John was very professional, I really appreciated the transparency of the service visit. I will definitely use Air Comfort for my HVAC needs and personally request for John to be the service tech.
Peter McNees
I've used other unsavory HVAC people to service us. Woke up to 80 degree house as Ameren UE's constant power surges in Florissant have literally destroyed three of our HVAC units with their constant power outages and surges on good weather days. I called and spoke with Donna and not only did they get someone out within two hours...JOHN got it fixed the same day! Very professional, very quick, not shuffling around nor on his phone like some previous technicians. He fixed the starter, cleaned it, recharged it and they have a great service plan I signed up for. STELLAR customer service from phone contact to tech being in our home. I wish EVERYONE sent their service techs, waitstaff, and clerks to Air Comfort Service Inc.
Dianne Miller
Matt did excellent job. Checked both AC and furnace. Installed new lines for furnace and de humidifier. Also installed a scrubber on furnace. Then he explained everything about the scrubber
Rochelle Clark
They came to our rescue again in a heating and cooling emergency. They even installed the new unit ahead of the date we had previously reserved. Everyone is extremely professional and knowledgeable and many employ have been with the company for decades. We trust them and will continue to use them.
PenGal
We have been customers of Air Comfort for almost 25 years. They are consistently professional, knowledgeable, courteous, prompt, polite and conscientious from the office staff (like Amanda) to the on-the-ground technicians (like Jacob). We have never been disappointed with the service or products we have received.
Marilyn Haus
Mike was on-time for the appointment and did an excellent job. He proved to be very knowledgeable and competent. He answered any and all questions we had regarding the system. Probably one of the finest service technicians.
Joe Yost
The team from Air Comfort was great. They arrived on time and explained everything to me and then went to work. Completed and cleaned up all within the time frame they said the installation would take. Already notice a big difference upstairs with the new HVAC system. I also paid to have them perform Duct Sealing through an aerosol process that seems to have made a huge difference in pushing cold air upstairs. Their testing showed a mid to upper 90% efficiency (don’t remember what they called it but only a small normal portion of air leak from the ducts now). I tested this by feeling the cold air coming out of the registers upstairs. With the old system and the leaking ducts I had to get on my knees and put my hand right over the register to feel the air coming out and now I can just stand by the registers and feel the cold air coming up a huge difference from before. Anyway very satisfied and looking forward to a great business / consumer relationship with Air Comfort Service!
Larry Henry
Air Comfort performed a service call on my failed HVAC system. They were very quick to show up, called 30 minutes before arriving, explained everything they were doing and found the issue within a 15 minutes of arriving on site. They gave me several options to correct my AC problems. They even put up with my joking around. I have used them for years and will continue to use them for all my HVAC needs.
Tanya Thompson
Great experience with John. He was knowledgeable, professional and on time. He was quick to diagnose our problem, provide us with an estimate and scheduled the lengthy repair needed around my schedule. Air Comfort Service sent John to our condo twice and we appreciate the continuity of service he was able to provide.
Jason Moore
I had Air Comfort Services come to my home to repair a leaking AC unit I had. Upon inspection by the Service Tech John he had informed me that I needed to replace the unit. However he also gave me other options to repair the unit but also told me the pros and cons about repair and that the repair could last a week, a month or 6 months but in the end it will be needed to be replaced. He put me in touch with Scott the Sales Manager who came to my home and inspected the units I had and then sat down with me and went over a detailed chart of my past energy uses and charges and then explained to me what he could do for me. I was given four options with prices from basic to high end. Since I have two units explained to me why I needed to replace both. Upon reviewing all four packages presented to me Scott explained every product and piece of equipment that was part of his presentation of the four packages. He answered all my questions clearly and without no hesitation at all which told me he knew what he was talking about. At the end of our conversation I ended up going with the highest package and replacing both AC units, both furnaces, both humidifiers, added air purifiers and two really cool top notch thermostats and let’s not forget the Aeroseal. If you don’t know what that is look it up online, you will be amazed of how they can seal all your duct work so you don’t loose air flow which in the end even saves you more money. After I signed the papers I had no remorse or second thoughts about what I did, I was actually excited to get it installed, I mean come on who gets excited about buying new furnaces and AC units. I then received a phone call the next morning from Shannon the Office Manager scheduling a date to install everything, I thought it was going to be a while because of the large scope of work that had to be done. They told me that they could do it the following week and actually it was less than a week. Scott also followed up with me regarding the date. The night before Scott called me confirming that they would be at my home the next morning at 730 am to start and to ask me if I had any questions or concerns. Scott and his team arrived 10 minutes before 730 am and he introduced me to all his team that would be working on my home. They all wore face mask, booties, gloves and had drop cloths all over my floors so there would be no damages done to my floors. Once it was all done the techs went over everything with me and Scott himself showed back up at my home to go over everything with me again and to make sure everything was done to his approval. After Scott and his team left I had no questions and was beyond please for service I received from Air Comfort Services. Buying furnaces and AC units is a big purchase almost like buying a car if you had to compare cost, so it’s a major decision you are making and when you are making this decision you want to make sure that you are getting treated fairly and being told everything you need to know and when it’s all said and done you want to feel like you got a deal. Well if you want that experience you need to call Scott at Air Comfort Services. I also want to mention that I used Scott and his team back in January for a water heater and received the same service. I also want to Thank Kevin, Mark, Zach, Matthew, John, Shannon and Scott again for all their hard work, dedication and professionalism to make sure that my family and myself were taking care.
Stan Vriezelaar
Tammy called to inform me of Andrew's arrival. Andrew was knowledgeable and efficient in his assessment and maintenance of my furnaces. I am pleased with Air Comfort's service
Stan Vriezelaar
Jason Kleypas
My heater was in need of service quickly, and Air Comfort had someone to my home within an hour. Mark was very courteous and knowledgeable. He found and solved our problem quickly, and we had our home warm again for the evening. We really appreciate the great service, and plan to contact Air Comfort again the next time we need maintenance or repairs. Thank you!
Mindy Keller
Our technician, Mike, has been to our home before and it was nice to see a friendly & masked face!
He went over the concerns he had with our furnace in great detail and did a great service call!!
We’ll ask for Mike again in the future! 😉
sudarsan venkata
Stan M explained in detail about the systems and preventive measures needed for the systems. Really appreciate the work
Cathy Shelton
Tech was extremely professional, friendly and knowledgeable. Very happy with everything.
Doreen Farwig
Had routine maintenance done on AC, everything went well. Jacob was very informative & quite knowledgeable about the job, which didn't take long at all. My son also got his unit put in by Air Comfort. We have been happy so far--thanks to all of you.
Wayne Kuppler
There were two great things that happened with this Spring visit. One is that I got a call the day before telling me that I would be the first visit on the day WOW that was great. I did not have to dedicate the entire morning to waiting for the tech to arrive. The second great thing was Corey He went above and beyond what is expected of the tech. All techs have always been great but Corey did something that no other tech has done. First of all he noticed how noisy the outside AC unit was which sits right next to my patio. He tighten all the screws and replace 3 of them that were missing. I don't think the unit has ever been that quiet, even when new. Now I can actually sit outside with my lady and carry on a conversation WOW. Next he actually washed down the patio. I don't know what possessed him to do that but I want him back again!!!!
9/11/19 Had them out again because thermostat was blank and AC not working. Jacob came out the same day and determined the thermostat was bad. I replaced it with one I had already bought and he made sure everything was not only working properly but that my phone/thermostat interface was up and running as well. This is the extra service that i always get from Air Comfort....above and beyond. Price was more than fair!!!
4/7/2022 during a routine check it was found it in my compressor on the AC was shot. Someone came out from aircomfort and gave me a quote for a replacement which was reasonable. The thing I really like is that I have a 10-year warranty for parts and labor. You can't beat that. The installation was wonderful.
Sheryl Weber
We have used Air Comfort to service our heating and cooling for the last 20 years. They provide a wonderful service. I always request Mark L to be our service technician and am willing to wait to be able to have him make the service call. He is both friendly and professional. I know that when Mark is finished with our service, everything is left clean and in great working order. I also know that we can count on him to give us good, professional recommendations as to what we might need. Would highly recommend for any heating and cooling service you need.
Dawn Huffman
Two weeks ago, our furnace had heating issues. Air Comfort diagnosed inducer motor and switch problems, so we elected to repair versus replace our 12 year old furnace. This week The furnace failed, the parts arrived, and Air Comfort sent out Josh to do the repairs. He was personable, efficient, informative, and pleasant. He got us back on the maintenance program, which saved us some money on the repairs.
Amy S
I recently had Air Comfort to my home over the weekend to address a furnace issue. I was amazingly impressed by the technician's timeliness, professionalism, knowledge and service. Based upon that experience, I had Air Comfort come to install a new air conditioner. From the estimate provided by David B. to the customer service from Nicole to the technicians, Jason and Tom, each person provided the highest level of care, professionalism and service. I was so impressed by their workmanship that I would highly recommend Air Comfort to anyone.
tethelon
Very professional and fast - replaced my furnace in about half a day. Will use company again and would recommend your company to family and friends.
Afrikanetta Jones
Antonio came to my home and the professionalism was impeccable. He was friendly, knowledgeable and courteous. I would highly recommend the company and definitely ask for Antonio. Great job!!
A N
We had our furnace and AC replaced, and got a whole house humidifier as well. Highly recommended.
We chose Air Comfort because their bid stood out from all of the 5 bids we got. It was highly personalized, extremely detailed, had great pricing and payment options, and had obvious care and time put into addressing what we had talked about in person.
Both the crew that installed everything and the crew that cleaned our vents were stellar. They were professional, knowledgeable, friendly, and worked smoothly around daily life with small kids. They took great care to ensure they left things clean, and they took time to answer all of our questions through the process.
Communication was prompt, and I liked the emails that arrived letting me know everyone's names and background before they came.
Highly recommend. I can't think of one negative in the experience. Look forward to working with them again.
Toby Warticovschi
Kyle was great. He was able to get our system running to get us through until we get a replacement unit installed.
Fran Finkelstein
I bought a new HVAC system this year and this was the first visit on my maintenance contract. Excellent experience with a friendly professional able to answer my questions and also offer good info and suggestions. Yeah!
martine wilson
Tyler was pleasant, came in went right to work. Tyler communicated what he was replacing. Respected my home. Wore his mask and cover shoes. Walked me through everything he installed. Left my basement and yard clean. I highly recommend Tyler to anyone needing AC replacement. Great job!!!
Jackie Robinson
Mark Spinner and his crew came in on this extremely hot day and installed new a.c. and furnace. Also installed a humidifier and a pump. They were very professional and went above and beyond to get it done. I have used Air Comfort for years and will continue using them.
Joe Mitchell
The tech was very through and professional. We appreciate his knowledge of our air conditioning unit and the maintenance he performed.
We would recommend him to anyone. Thank you tech #419.
The Mitchells
Stephanie Price
The service was exceptional from the moment I called until the technician left my home. They were able to send a technician the same day and less than 90 minutes after my initial call. He was prompt and very friendly. He knew exactly what he was doing and explained it in a way that made sense to me as a homeowner. I highly recommend.
Cheryl Gulledge
Mike was my technician. Very prompt and courteous. He had never been at my home before but I was very impressed with his thorough job. It does not hurt he loves dogs and so nice to my Winnie.
I highly recommend.
Steve Valenti
Thank you to Air Comfort Service and Technician Tim for restoring my faith in people / companies. My furnace would not ignite. Tim came out, took a look, discovered an electrical plug to the igniter had somehow gotten disconnected (probably happened during my last service call in June). Tim did not charge me for the service call and he even completed our semi annual maintenance check while he was here. Thank you for your honesty and integrity. You have made me a loyal customer and I will be sending you plenty of referrals!
Lonnie Chidester
I have used Air Comfort Service for routine HVAC check ups in the spring and fall as well as any needed repairs. I highly recommend them and plan to continue using them in the future. Every service technician that has come to the house is professional, courteous and friendly ... they explain everything that will be completed and they report on the outcome ... Corey S was exceptional today as well. They take great care to ensure they do not track outside debris into the house and use the booties over their shoes. Great service team and the office staff is always very helpful and friendly.
Tayler Meyer
We hired Air Comfort to replace our AC & Furnace and they were awesome! They were prompt, clean, and did exactly what they said they were going to do. We worked with Austin, Jason, and Kyle and could not have had a better experience.
Brandy Ray
Our AC stopped working on a Friday afternoon. Another company came out and told us the parts and labor would be nearly $6,000. And those would be non-warrantied. And it would take two weeks to get the parts and come back out. Two weeks in June/July! We called Air Comfort Service (because we hear them advertised on Dave Glover) and they say we can come give you a second opinion tonight (this is 8pm at night, and I’m speaking to the manager of the company!). He comes out and confirms the same parts need replacement. Also informs us that at this point it’s recommended to buy a system instead because it will be warrantied for 10+ years. Sells us a system at 9pm that same night. Tells us install is in 1 week (still better than the other company, but a long way away in 90 degree weather). We get a call Monday morning at 9am telling us they bumped us up to Wednesday for install! Yay! We are overly thrilled and appreciative! By 3pm I get ANOTHER call telling us they bumped us up to Tuesday (TOMORROW) for install! Amazing! Within 5 days (including a weekend) from start to finish we were done with the process. They sent 3 men (Jason, Pete, Scott) and the entire system was installed in less than 8 hours. They kept our house clean, put down blankets everywhere so they didn’t track in dirt to our home, were quiet, and efficient. Our new AC has us back up and cool in less than 3 business days and I am VERY VERY thankful to Air Comfort Service for making us feel like our business was a top priority! They will be our exclusive provider for all cleanings and checks going forward because of their top notch customer service and care and communication! Highly recommend!!!
Diane Conroy
Air Comfort did an excellent job during a pandemic.
John was very efficient and professional answering all my questions. He wore a mask and shoe coverings - I felt very safe.
Donna was friendly and courteous in scheduling the appointment.
Kathy Rowe
Always professional. Good quality for money. Office always helpful and service people
are clean, considerate and kind. Leave home clean and they take everything with them. No cleanup for the home owner.
Highly recommend
Rick Rodgers
The technician was awesome! He was thorough and communicated the results of the pm inspection efficiently and effectively. The company scheduled and then found an earlier date and time for reschedule. Great job, team!
Janice Hecke
I have had a maintenance agreement with Air Comfort for many years and continue to get excellent service and/or results should I have a problem with my heating/AC unit. Bob B. (service pro) who has serviced my units many times is very courteous, prompt, and knowledgeable. He always asks if there are issues or problems that need to be addressed during his servicing and, if there are any, can always explain the reasoning behind it. I totally trust Air Comfort and will continue to use them in the future.
Mrs. McGraw
John is always professional and he's been our Air Comfort guy since we started with them many years ago. I like that I can request him since he knows our system and our house.
Phil Downen
I purchased a new HVAC system in 2019 and, being and engineer, made a massive spreadsheet to thoroughly compare proposals from seven local HVAC companies. While not the least expensive, Air Comfort Service delivered the best value (and I purchased a higher-end Carrier system). Their install team finished the furnace and AC system (inside and outside units), thermostat, wiring, and duct work in one day. The actual system performance and features, warranty, annual service program, financing, and team professionalism all helped me make this decision and I don't regret it.
Moreover, the financing is provided through Wells-Fargo and is interest free and stretches over 6 years. This means the payment is manageable and, incredibly, almost covered by the $225 savings in our monthly electricity bill (during summer months) gained by installing an AC system with nearly twice the efficiency of the previous unit. Do the math and you'll see this decision will be easier than you think and the financing terms are very attractive.
Today, John came by to do the annual readiness check-up for the coming summer months. All systems go. He checked the inside system and diagnostics and cleaned the outside unit checking all connections, fittings, and breakers for proper state and condition. I'm looking forward to years of excellent care from the Air Comfort Service team and continued cost savings from the new system.
Phil D. (St. Charles)
Damian Starr
Tom was great. Knowledgeable, customer service oriented, not too pushy on the up-sell but still presented it and advocated for it. Was on time, with mask, gloves, foot coverings and had his tablet wrapped in saran wrap to ensure no cross contamination from customer to customer. He was polite and considerate of the fact that I was working from home while he did his thing.
Raleigh Ragan
We've been using Air Comfort for over 15 years and I am amazed by the consistent professionalism of their staff. They are all always on time, super friendly and courteous - it's obvious they work hard to hire good people. This time we had Mark who's taken care of our HVAC items several times before - he was great as usual and we couldn't be happier.
Ambrynn Atherton
I called this morning because my furnace wasn't heating my house. A service pro was dispatched within a short time (under two hours) and, upon arriving, performed the diagnostic on my furnace. He was able to pinpoint the problem, get the part ordered, and I am promised a return visit to replace the part this afternoon. I've been a customer of Air Comfort for about twenty years, and this is why. They are very responsive and prompt, and the prices are reasonable. The Service Pro, Corey, was pleasant, friendly, courteous, and showed me all the steps he was taking to diagnose my problem. (I like to understand how things work.) All in all, this was a good experience and my heat is working again for the moment, even pending the replacement part.
Patrick P
Matt performed the HVAC maintenance on my 2 year old system and he was very knowledgeable on what he was doing. He explained each procedure to me as he did a thorough check on the heating and cooling system. Not only was he proficient in taking care of my hvac system he is also very friendly and didn't mind me watching him work and asking questions.
Zach Hyatt
Mark L provided excellent service during his visit. He was very informative, and gave advice on preventative maintenance that could help extend the life of my furnace. I would recommend him to anyone, and will call him in the future for any additional furnace or AC needs.
Mary Williams
Always have had a great experience with Air Comfort Service. John P has been out to our house several times (furnace and AC went out within 6 months of each other). He is very professional, gave us all the possible options and helped to get us going right away. He has come back out for our normal service and goes above and beyond to make sure everything is in great working order. I highly recommend Air Comfort Service
Doug OBrien
John was very professional and described what he recommended doing.
Susan Till
Michael was exceptionally knowledgeable, courteous, and patient in explaining everything, especially to my
husband who is very hard of hearing. You are fortunate to have such an exemplary employee!
CHARLES R. Conway
Miken did a superb job: our AC broke on one of the hottest days of the year. He came quickly, was pleasant, immediately addressed the problem, even gave me nice background on how AC's work. A pleasure to work with...will be asking for him by name for next HVAC encounter...
Hagar (Hagar of Paran)
Been using Air Comfort since our home was new built in 2005. John P has been coming into our home twice a year for the past 6-7 years. He is trustworthy, the consummate professional as he is always polite during his interactions with me or my family members. John has a vast knowledge of home mechanics on top of his excellent customer interaction skills. He can be counted upon to explain all options should maintenance to our HVAC system become necessary. The company as a whole is very easy to do business with, from calling the office to set an appointment for scheduled maintenance; to the technician (John P) knocking on your door. After all, you could call anybody for service... remember that's who'll you get showing up at your door, anybody. Air Comfort Service, the professionals you can trust.
John Moore
I have used Air Comfort for years. They are proactive in preventing future issues and the staff is well trained. Additionally, they are professional and I will continue using their services for years to come
A S
Diagnosed and fixed the problem with my A/C in minutes where another technician from another company failed to do so in over an hour the day before. Very impressed with Mark L. and Air Comfort Service. Update: Tom M. installed relays to hopefully keep my aging electric furnace running a while longer. Very professional and timely work.
Miles Henke
Ryan M was very helpful and courteous of our space. He was very thorough with his troubleshooting and explanation of the problem as well.
Joan Morris
Tech was great! Arrived on time, kept contact to a minimum always wearing a mask. Finished well within the estimated window. Would highly recommend
Cheryl Brown
Logan was extremely courteous, knowledgeable, and friendly. He was able to explain the air scrubber well enough that we did buy it and he installed it right away this visit
Diane Layton
I new from the reviews this was going to be a great experience! From the first phone call with Donna I was so impressed. She was so nice and very helpful! Then Jake was so incredibly nice and polite I will never use anyone else. This is top notch company with exceptional customer service.
Other service companies should be more like “Air Comfort Service!!! 😁
Patsy Koffer
Friendly and thorough, as always. Logan was awesome. He took extra time to figure out the cause of a problem and then was able to fix it. He's welcome back to our home anytime.
Kathy Busch
We have been using Air Comfort for many years, and they have always been great. John P provided our servicing this time, and was very efficient with the general servicing and the repair work that was needed. Would definitely recommend Air Comfort's service.
Angela M Gray
Josh did a great job performing routine maintenance as well as informing me about what was needed for my AC to perform at an optimal level.
Max Kraemer
Have used Air Comfort for years. Installed new HVAC a few years ago and would never go without their annual service contract. 100% great service all of the time.
Joel Mann
Every interaction with them has always been top notch, they never push anything on you and only ever give you their recommendations. Would highly recommend.
Alan Lambert
Pete and Kyle did a wonderful job installing my system yesterday. The job was a long one, and on a hot day to boot. However, they did a great job and were courteous from start to finish. They explained how the system worked, and also answered any other questions I had about the process. Wonderful job!!
Lon Baldwin
Very professional, considerate and has great communication skills. John is an excellent technician as well. He has been doing maintenance on our HVAC systems for the past several years and they have always worked well. That is my signal that he knows what he is doing.
Thanks to John and the Air Comfort Team for providing the service we would all like to have by achieving and exceeding the greatest of expectations.
Michael Thau
They Did a great job installing the new air conditioner and heater according to the county inspector. They were very professional and friendly. I would highly recommend them!
Cleveland Mooney
The visit on 9/30/20 was the first time Jacob was my service person, he arrived as scheduled, very friendly, open to questions I had for him, he made good suggestions to care for my heating and cooling system, overall, Jacob did a great job.
Nicole Glenn
Mark, my tech was very kind and professional. He answered all my questions and did a great job with my system checkup and instalation of new sensors and filters.
bev lofton
Even though we were shocked at the price of replacing our 26 year old, high efficiency, no stack water heater, Mike the plumber/installer was awesome. He was really friendly, trustworthy and professional. All the staff we dealt with; Shelly, John and David, we're friendly, polite and professional.
Gwen Dunlap
We have done business with Air Comfort for years. They have always been trustworthy, timely and helpful. This last time when our A/C went out during the 100+ heat wave the tech did his best to patch it to get us through until we could get a new unit. The new unit was not expected to be installed until Tuesday, but they found a way to get it in on Monday, so we would not be without A/C for the shortest period of time. Great customer service.
Eric Leaders
Great experience with Air Comfort Service, Inc. They were able to get a tech out the same day and the tech was fast, very knowledgeable and found and corrected the problem very quickly. The service pro was John P. And I would highly recommend him. I will be using them again in the future.
James Daly
This is the second time Corey has been to the house to work on the HVAC and both times have been excellent service. After first calling, he showed up EARLY and did a great job of explaining the work he was doing and how long it would take.
We have good choices in this area for HVAC, but I'm very happy to say I chose Air Comfort as the people and value has been exceptional.
Cynthia Biehle
Mark is a punctual, personable, and efficient technician. He knows his work and completed the job in a timely fashion. Donna called the night before and the morning of our appointment to verify the schedule. We could not be happier with the service Air Comfort provides for us.
Michael Coop
I've had the misfortune in the past 5 years of reaching end of life for HVAC in the two homes I've owned during that period. I went with a friend's recommendation the first time without a lot of research. This time, I did quite a bit research on Google, Angie's List and inquired on the Next Door app. After narrowing it down to and getting bids, I chose these guys. Why? They weren't quite the cheapest, but the difference was nominal and when comparing different brands the apples-to-apples is hard. What set them apart is the customer service and the time they took in answering all my questions and explaining what would help and wouldn't help for our home. That was two years ago and their ongoing service during these past two years has been phenomenal. They have great knowledgeable professionals and the customer service is great. Compared to the first company I purchased from, they are head and shoulders above.
MC LARKIN
We have been using air comfort for years! They have installed a new furnace and a new air conditioner in the past. We are very happy with their professional service. John P. has been coming to our home to service our furnace and air conditioning for years. He is thorough, professional and fast!
Christina Christina
Spencer F was very professional and helpful did a great job!
Deb Inman
I have been dealing with Air Comfort for a few years now. I like their service plans. Their Service Pro, John is so knowledgeable. He will stay on the problem until it is completed and is correct. He is always willing to take the time to answer any questions I have so that a novice can understand them. Thank you John.
Tim Faller
Tammy and Logan were very courteous, and Logan helped me with some questions about the thermostat. He cleaned the furnace in a timely manner, and changed the filter in our humidifier.
Ann Snodgrass
John was totally professional and really seemed to know what he wa doing. He fixed the problem quickly! My only complaint is that another Air Comfort guy was here about 1.5 months ago and didn’t tell me the issue with the filter. I would not have had to call them back if the previous guy had done his job correctly.
Larry Baumann
Technician was professional and friendly. Knowledgeable. Answered my questions
Mike Farano
We had an existing A/C & furnace replaced. They were all very focused on meeting my schedule. I got the estimate the same day and the estimate was reasonable. They were able to start work almost immediately. Work was very focused and they were neat & clean. Done in one day and when they left you couldn't tell they were there. We are extremely satisfied.
Gary Dyhouse
Arrived promptly at 730 am and were here until the job was done at 530 pm. Great work and did more than I expected. Very professional--good people!
Stephen Trimble
Techs paid great attention to detail. Going above and beyond. Displayed a high level of customer service and professionalism. They validated that we were informed and satisfied throughout the entire process, not just at the final paper work.
Joyce Cain
Air comfort service is a great company with a focus on customer service. They are considerably more reasonably priced than some of their more well known competitors. My service rep, John P., is efficient, friendly and helpful. I can recommend them without reservation.
Rachel Starr
Had a great experience with Mark and team. Prompt, professional, friendly, encouraged questions and answered them all. They cleaned everything up and left me with a working A/C, no complaints. Thanks Mark!
Marian Solari
We had to get a new air conditioning and heating system last year. Air Comfort was recommended by a friend. They installed it according to our time frame and did not have to come back until the one year check-up. Mark L. came and he was very pleasant and knew his stuff. He checked everything and all was well.
Ken Thatcher
Professional, Courteous, Personable , High Quality and Fast. I have used Air Comfort for several decades and they have performed consistently. Highly recommended.
Carol Kuehn
John is a professional, yet a kind and happy person. He was actually 10 minutes early for our 0730 apptmt, which surprised me but did not bother me at all. In fact, I liked that John was early and very efficient at his job. He even kept me on my toes. Great way to start the day with such a nice, kind yet professional gentlemen to service your heating/ cooling needs for our home A++ job John.
Nicholas Mangum
Great Experience, were able to install new AC unit on the same day I called because of a problem. Very professional. Reasonable price for service and warranty.
Absolutely fantastic service with furnace guys. Able to take calls and help diagnose problems after hours on a Saturday. Great work
Rodzilla
Excellent service. A/C & water heater both broke at the same time. A/C repair tech was onsite in 30 minutes & water heater was replaced the next morning. Well done.
Delores Freeman
Air Comfort came through in an emergency and Corey was fantastic! I was anxious to come home and find the house 10 degrees cooler than the thermostat and the vents still just blowing cold air. Corey was having a very busy day, but showed the utmost concern for my problem. He worked me in, diagnosed the problem quickly and installed the correct part to get the heat going again! I have used Air Comfort for years for my bi-annual maintenance & unit servicing needs and will certainly continue to do so!
Joe Strain
Air comfort has handled our HVAC systems for many years, and this will not change. They do a great job every time, and this was NO exception. Excellent and knowledgeable service in a timely, efficient and clean manner. I would highly recommend them to a friend!
Lawrence Connor
I've been using Air Comfort Services since I discovered them on Angie's List several years ago. They have been fantastic in every respect! We signed up for their annual maintenance service for our boiler and A/C, and they are very thorough, polite, and absolutely trustworthy. Our A/C is about 20 years old and uses freon. We've known we'll have to replace the A/C in 2017, and they've managed to keep this one working until the season's over. Their Service Rep, Andy O., has been a hero to us--he came out at 10:00pm Sunday night to give us a small shot of Freon to keep us going. We're definitely going to use Air Comfort to install a new A/C this February.
Carl Cole
Called to get some help installing a C-wire to help power thermostat. Tech was very knowledgeable and gave me options to resolve issue with old wiring. Would recommend as they are friendly, curious and clean up when finished.
bob honaker
The tech arrived promptly, was very professional and showed a strong knowledge about the service we required. He did a thorough job, cleaned up all messes and answered all of our questions. We would not hesitate to call Air Comfort Service for our heating and cooling needs in the future.
Bob and Shirley Honaker
Joe Dennehy
Air Comfort Service Inc., is a great company to work with. Every occasion I have had to call them for service has been outstanding. The after hour phone message is easily understood and sincere. Followed by a timely follow up call first thing the next morning. The online support staff is the best. She is extremely efficient and professional.
The service Pro., Mark Little was great to deal with. He was on time, friendly, courteous, technically proficient and helpful in explain the problems and offering solutions.
Thank you for your service, I am a fan and satisfied customer.
Joe Dennehy
Ballwin, Mo
Bridgette Bridges
Love Air Comfort Service. Bought my new HVAC from them a few years ago when my old one bit the dust in the dead of winter. Ryan came out today to service it, he's kind, professional and efficient.
Mary Elizabeth Krueger
Ryan was great! He went above and beyond to make sure I was taken care of. I will definitely ask for him to come back out. Thanks Ryan!
Tracy Prasad
John P. is an excellent Service Pro. He was very thorough and explained what was wrong and what my options were. After reviewing all three options, he gave me his opinion as to what he would do if he was in my position! I highly recommend John! He is very professional and represents Air Comfort well!
Sheila Bush
I received superb service from Mark L. with Air Comfort Service, Inc. Mark was very professional and efficient. He made a recommendation regarding my furnace even though his company would not be making the repair because they don't work with the company my home warranty is with. If you are in need of heating and cooling service, I recommend Air Comfort Service, Inc.
Kay Moritz
Josh did an exceptionally thorough job, was on time, pleasant, clean, overall an outstanding experience, great professional service & a pleasure to have in our home.
Larry Milam
Air Comfort had a "Good Deal" on Angie's List about three years ago so I bought it to service my daughter's furnace. Also, she had a problem with it that 2 other companies service reps could NOT fix. John came to her house to service her furnace and I told him about the problem she had with these companies who could fix it. He told us about the issue and he would repair it. John sold me on his knowledge and Air Comfort so he is not only servicing my daughter furnace and AC but he has been servicing ours. I appreciate Air Comfort allowing John to always be the person to come to our houses.
Jane Schaefer
Everyone on the team was very professional and helpful. They did a very professional job of installing my new furnace and A/C and explaining the system. I love the way they are workingeven heat and no more strange noises from the basement! The rebates and interest free financing were also very helpful.
steven korris
Air Comfort keeps our systems running well on a regular basis. For this unexpected problem, we made a convenient appointment and the repair didn't take long. We used $15 coupons that we had saved for years. We will renew our service contract every year. SK
David Bush
Annual maintenance for my HVAC system. Everyone I interacted with was friendly and professional. The worker was prompt, took his time to explain everything, and answered all of my questions. Great experience. Will be back.
Paula Hummel
After getting the runaround from my home warranty company, I called Air Comfort Service. They sent someone the day of my call. Jacob was quick to diagnose the problem and fixed the issue promptly. I was very pleased with the service I received. Thank you Air Comfort!!!
Beth Colonna
Mark L. provided quick and courteous service. He was able to replace the necessary part that was broken on our air conditioner and complete our regular service and maintenance in under 35 minutes. Thank you Mark! Today's experience is one more reason why we have used Air Comfort Service for many, many years.
Chris Hinchey
New water heater installed in just 2 hours! Can't say enough about the fast professional service. Curtis and Chris are the best!
Louis Wilson
We have been using Air Comfort Service for over ten years now. They are always prompt, professional and perform excellent service. We highly recommend them.
Fran Piazza
Excellent service from start to end. Kyle A. went beyond the call of duty to get a correct quote for me. Chris was also very helpful. I was amazed that from start to finish all who were involved, (Steve R., Office Staff, Art O and Kyle and Chris) were very prompt in either returning calls and or starting to work. I highly recommend this company. Fran P
J.C. K.
John was so polite, friendly and very professional! His work was clean (wish all business provided the booties!), pointed out some potential issues and made some recommendations that would keep our furnace working smoothly. I would definitely call him again to service our furnace!
William Osberghaus
Have been a highly satisfied Air Comfort customer for over 20 years. Have always received excellent service. My most recent fall sevice with Mark L. was no different. Mark arrived on time, was very pleasant, worked efficiently, and was willing to answer any questions that I had. Great overall experience! Would highly recommend Air Comfort to anyone in need of their services.
I often tell this story. Many years ago I was in need of a new furnace. My unit had gone out and, it was a Friday, and the weather was very cold. The only problem was that it was the day before deer season was to begin. You guessed it... available people able to do this type of installation were in short supply. I could have been told that someone would be out first thing Monday morning to install a new unit. Given the unfortunate predicament that I was in, I probably would have accepted that. But a gentlemen shows up at my back door early on Saturday and tells me that he knew of my situation and was here to install the new unit. He introduced himself as Gary Jones, the president of the company. Mr. Jones spent the better part of his Saturday installing the unit He must have been here from 8:00 AM until 3:30 PM. What an example of wonderful customer service!! I've never forgotten his thoughtfulness, and I often share this story with the service technicians that come to my house every spring and fall. Obviously I am a big fan of Air Comfort.
MICHAEL LARSEN
Air Comfort showed up in a matter of just a few hours from my initial call for servicing my ac, on a fairly hot summer day. Service was prompt and very professional. Was very happy with Mark, the service professional. He was knowledgeable and able to answer any questions.
Millard McDonald
The Air Comfort team has provided excellent customer service in taking care of my heating and air conditioning systems for many years. The office and repair teams are always great to work with. I highly recommend Air Comfort Service.
Mahlon Braden
Andy with Air Comfort Service, Inc was very professional and helpful. Straight to business on a weekend call, fully explaining everything and no delays in fixing the HVAC system for the house. Best service I have experienced in 4 years living in St. Louis.
Mary Palmer
John P is an excellent serviceman. He is polite and prompt, and he does extra things, like changing a filter because it is needed. John has taken care of my furnace/AC for over 10 years, and I always look forward to his visits. I wish my other servicemen had John's expertise and A+ work ethics.
George Gierer
Very professional company. The service tech Jacob was fantastic. They need to give him a raise. Will continue to use Air Comfort again. Great job. Give everyone a pat on the back.
G B
So pleasant and knowledgable! Would like to use him as my technician again
Barb Wendling
We had a new AC installed this June 2020. I noticed a musty odor in the house earlier this week. I asked Air Comfort to come out to check the dehumidifier. Andy came out and found it was not blocked. He changed the speed of the blower and set the thermostat to have the fan working longer to reduce the humidity in our house. Andy was great and very helpful! Thank You!
Kevin M
My air conditioner broke on a Friday at 5pm. Steve from air comfort worked very quickly to ensure I wouldn't be down long. The installers were able to come out on Saturday and had my new furnace and air conditioner installed in less than 5 hours. Their prices were reasonable. I was very impressed with the whole experience. Thanks air comfort.
Jim Power
I had an AC unit die and need replacing.
In the first appointment Steve was very patient in going over all my options for cost, effectiveness, and what to expect for utility bills in the future. Paul did the installation the next day and was a real professional; polite, friendly, and made sure everything was clean before he left. Less than 24 hours after the first visit and it was all done and at a price that was less than a competing offer.
Mindy Thurmond
Kyle worked a long time in the cold and rain outside to repair a leak in our unit. We are very happy with the work he did, and also with how the office handled taking care of the situation so quickly. They are very helpful. Thank you!
Barbara Burke
Always happy to invite Air Comfort into my home to check my a/c and furnace prior to the upcoming season. Tim S. came today and was very informative of what my service agreement included, and I appreciate his professional manor. Great people to deal with.
Marty Moyers
Air Comfort has kept our heating and air conditioning systems operating at peak performance for the past several years and as always, with professionalism. The technician, John P, is very knowledgeable and always conducts himself professionally. He is personable and friendly at all times.
Carrie Johler
John has been coming out for our A/C and Furnace maintenance checks for years now, and he is always polite, informative, helpful and quick. Air Comfort has been reliable in helping us care for our A/C and furnace for a long time and we are pleased with their service and their staff.
Deb Kolenc
I had a wow experience today. Called for an appointment for my air conditioner issue. Got a call back from Kara who got me an appointment within 2 hours of my original call. Cory quickly diagnosed the issue, replaced the part and tested that all was working. Great service.
John Neels
This has been a great company to work with for my HVAC needs. I've used them for spring and fall routine maintenance and repairs for over 15 years first as R.F. Schraut and now as Air Comfort. I have also used them for major installations when it was needed. The service technician Mike Wanstreet was very courteous and extremely knowledgeable on some problem areas discovered during maintenance visits. I highly recommend Mike if you can get him as your service technician.
Chien-Huan Chen
Very good customer service. All of the staff were professional and courteous. My newly installed furnace had some problems and it upgraded my furnace for free. Manager Scott Moore is very responsive and honest.
Joseph Grailer
Air Comfort gives outstanding service all the time. Logan was here today and he’s great, friendly and did a great job!
B B
Company was GREAT! Steve Came out in the afternoon to take a look at my furnace that i needed to replace. Already had all the paperwork prepared and brochure on the unit i would need. Best part is other companys i called said it would be a few days before they could replace it. Steve said he can have someone here THIS AFTERNOON! Within an hr Pete and Tom were here tearing out the old and putting in the new. Took them no time and i have heat again! From the Pete and Tom, to Steve, to Shannon who I called in the morning and she got the ball rolling quickly for me EVERYONE was great, super professional, and awesome. Oh and Air Comfort Service replaced my furnace CHEAPER than ANY other quote i received from numerous other companies. I HIGHLY recommend them to help you with your HVAC needs. They are my go to from here on out! Thanks again guys! (And girl)!
Kim Russell
Air comfort has always been a reliable company but my best experience has always been with John P. Always courteous, on time and efficient without being stiff and overly formal. Quite professional and knows his stuff. Any service we require for our home, I always try to ask for John.
Joe Stratmann
Extremely happy with the recent A/C service from Air Comfort. Michael took great care with inspecting the equipment and cleaning parts of our system I've seen others overlook. This attention to detail is not only greatly appreciated but we've noticed between the part he's replaced in the A/C and the cooling has improved compared to last year even though this year has been significantly hotter. Thanks again!
Marie Davies
I run a bed & breakfast and having adequate hot water is a must. When I called to report a problem with one of the hot water heaters, I was assured someone would be out that day and early enough to accommodate a commitment I already had. And they did, fixed it promptly. These guys are always professional, respectful and prompt. I've been using them for over 8 years now, always with great service. Marie Davies, Lehmann House B & B
Lady A.
I came home from work & noticed that my ac was not cooling.i called several companies, but air comfort was the only one willing to fit me into their busy schedule. Within a few hours tech jacob arrived & immediately fixed the problem.i was very impressed with his professional work ethic. I will definitely be using him for my rental properties.
Molly Bailey
We needed a professional to replace our very old thermostat with a new Nest thermostat. Air Comfort sent Mark L to our home the next day after calling. He was kind, knowledgeable, professional and went over and beyond. We will definitely be using Air Comfort and Mark in the future!
Jeanene Hinton
Josh (new hire) performed a thorough systems' check, provided vital feedback, and combined professionalism with personable service. Great job.
Buck Redstone
A competent, friendly work crew and office staff get the job done right the first time on both our AC with attic air handler and radiant heat boiler and flew. It's always nice to see a familiar service professional, like Andrew, do a thorough and complete job every season!
Kyle Mayer
Working with Air Comfort Service was a great experience. Bob helped me figure out the problem with my AC unit, and was very quick in getting the issue resolved. Very friendly and knowledgeable, and I will definitely be calling Bob in the future for any assistance I may need.
Thanks Bob!
Frank DelRosario
Air Comfort Services was great! They came out within minutes and had our air conditioner running again quickly at a reasonable price. Mike Wanstreet was very professional!
B. Greene
On July 19th, the air conditioner was not cooling. I called Air Comfort Service and the appointment was scheduled for the same day. Service technician was at the house within a couple of hours. After checking the A/C, the technician told me that the unit was leaking refrigerant, the air conditioner was old and needed to be replaced. Needless to say, I was devastated and felt hopeless. My husband and I are senior citizens living on a fixed income and unable to afford a major purchase like that. I told him "I guess we will have to be hot because I can't buy a new A/C". He, then, called his office to inquire what options and senior assistance organizations were available to assist us. When he returned from the call, he said he was told to find the source of the leak. He found that it was the coil. The company sent a different technician to replace the coil and we are cooling again! Words CAN NOT express our gratitude to the company owner, staff and technicians of Air Comfort Services for their care, concern, professional service and for making the repair affordable for us. THANK YOU! THANK YOU! THANK YOU!
Bob Haberberger
Michael came by promptly this morning to perform the bi-annual heating and cooling check of my furnace and air conditioner. He did a thorough job and was polite and I was pleased with the service.
Lindsay Poepsel
Bob B from Air Comfort Service was very honest and explained the inspection as he did it. Highly recommend him for service calls! They were also very responsive to my call and had someone at my house before noon the day I called.
Jaye Okuyama
Corey S. took care of everything that needed to be done. He reviewed the work with me before and after and gave me some tips on how to better use my ac and furnace. A great experience, excellent technical and customer service, and communication from the main office with me.
Sharon Huffer
We have been using Air Comfort since we moved into our home. Mark L. Had been our service technician several times. He is very knowledagble, if there is an issue he explains it clearly, and he lets us know what to expect as far as life expectancy if our older units so we can plan.
Sandra Overmyer
Kyle was very knowledgeable, courteous, and thorough. He even helped with a situation he noticed on our cell phone that we were clueless about!
Shawn Patrick Halley
On-time and very courteous. Conscious of my needing tow work from home and did a thorough job of walking through the system and giving us the comfort that the system was performing as expected. Thanks!
Marilyn Parker
I am very satisfied with Air Comfort & John . He is the only one I would let come into my home to work on my A/C & furnace. He does a marvelous job & very respectful. Thank you for always sending him to work on my units. Hope he is with you for a very long time.
Marilyn Parker
3231 Canal St
St Charles, MO
Jimmy Holguin
All I can say is QUICK! Called at 12:30 pm, technician was at my house by 1:15 pm. I have a 30 year old furnace and the man knew exactly what he was doing. Albeit, he was the bearer of bad news, have to get a new furnace due to cracked heat exchanger, but he took the time to show me. It's a good feeling to have the issue proved to you to back up their findings, not just trying to make the big sale. The service charge was minimal in my book, hopefully I won't have to call them again, but if the time comes, I will be a return customer for sure!
Scott Schauf
Explained in detail what the issue was. Wasn’t really an issue, but he took the time to tell me what was actually happening
Jenn Roberts
Same day service. Everyone was super nice, solved our heating problem and got our a/c all set for summer! Couldn’t be happier! Thank you!!!
Janice Pelley
Corey came out and took great care of us -- he did our spring/summer maintenance and installed our new Nest control. He was super friendly and explained everything we needed to know! Employees like him make a great name for your company!
javelin jav
Bob B performed the tune up and found that our gas pressure was too low. He took the time to show me the ins-and-outs of our new furnace, the technical aspects of each component and their functions. After Aspire made the adjustments to our gas pressure, Bob came back to make the final checks and adjustments. Highly recommend this AC service company.
Jack Emry
Technician installed an Air Scrubber on our AC ductwork.
As usual with this company the service was outstanding and very professional. I would recommend them to anyone.
Betty Aubuchon
We have exclusive used John P for our maintenance with Air Comfort Service. John has been great always on time and very profeessional
Mary Jeanne Suppiger
Mark has been taking care of the steam boiler in my home since it was installed 13 years ago. He checks and services it every fall and I have seldom needed any additional service calls. He is experienced, knowledgable and very professional. Always considerate, calls in advance, puts protective covers on his shoes, explains what is needed.
Lynn Harmon
Ryan diagnosed a frozen coil and told me what to do. He also sold me a one year maintenance plan. He was extremely prompt and very polite.
Kathy Duehren
Have been a customer of Air Comfort since the late ‘80s. Always professional and a pleasure to work with.
Drew Crowley
We've used Air Comfort Service in the past and have always been satisfied with their service. Mark and Carson were quick, courteous, and informative. Definitely going to continue to use Air Comfort Service in the future.
Zak B
Regarding: Air Comfort Services
If you are interested in a technically experienced staff, the overall feeling of satisfaction, satisfied with the amount time it took to process and complete the job, quality of service,
a company that influenced you to talk about a positive experience: call Air Comfort Heating & Air Conditioning.
Ask for Mr. Michael L., a Heating & Air Technical Specialist.
Michael is a skilled service professional in technical knowledge, communication, the ability to identify issues and respects your carpet.
Michael is courteous, dedicated and believes in customer satisfaction.
My suggestion, call Air Comfort and ask for Micheal L.
Sincerely,
Zach B.
Cindy Lewis
I’m so very happy I found Air Comfort last year as the previous company I used were NOT helpful at all and very unreasonable prices! All my contact with Air Comfort employees have been great, they are all kind, respectful and their prices are affordable! I will be a lifelong customer with Air Comfort!
Kerry Mcdaniel
John and another service pro came to do a routine check on my air conditioner. They were professional and polite. They got to work immediately and were done in a timely manner. No problems. Good experience.
Diane Abney
Quick, professional service every time we have called. This time, our AC quit working after an overnight thunderstorm. Called Air Comfort just before 7am, technician arrived at 8:15, had the blown capacitor replaced, and did a complete check for other problems by 9am.
Chris DeBouvier
Kara S. and Jacob B. both exemplified the utmost professionalism. Kara was excellent at scheduling and confirming that the scheduled time frame was convenient for me. Furthermore, Jacob B., the Service Pro, was kind, proficient, and highly meticulous. Air Comfort is a first-rate, first-class company that my family not only trusts but is a blueprint for other businesses and is the “gold standard” in air conditioning and heating services.
Jason Elliott
I called around noon and had a tech at my house by 3pm. John P. quickly assessed what another company had done wrong, and fixed the problem. It was a minor issue, but he still took the time to ensure everything worked properly. Looks like I have a new HVAC company!
Cleveland Mooney
I have been a customer of Aircomfort for over 20 years, they are the model of quality work, technicians have always on time friendly, and give great service.
Bob Underwood
Professional, competent and courteous. John was great.
Cora Katzen
I had Mike come for my yearly furnace check and can attest to his professionalism, consideration, explanations of all he was doing and sharing thoughts of some things I need to give consideration to. I will definitely call Air Comfort Service for my a/c check up......Thank you Mike 😀 …
Gregory Carter
John P. was very prompt in arriving and timely in the completion of his work. Overall I have very good experiences with Air Comfort since first engaged them more then 10 years ago.
Thomas Hopkins
We have had John P. take care of our HVAC needs before and we really appreciate his professional knowledge and outstanding manner. He is very personable and we hope he will provide service to use in the future. Thanks, John.
Kurt Parks
I called around 8:30 am and Jacob B. the Service Pro was there at 11:45 am. Jacob was extremely polite & knowledgeable. He diagnosed my furnace quickly, even with my furnace having a heat pump.
John Miller
Rob H. performed AC service today, as he did last year. He's the best, deserving a ten out of 5! He explains everything very thoroughly, and remembered what he did last year on our system! Even gave me some tips to make my system run more efficiently. I've become an Air Comfort customer for the long term now.
Daniel McCarthy
John was professional as always and diagnosed the problem using his technical expertise. He fixed the AC and I was extremely satisfied with the results. Thanks Air Comfort for your immediate response and to John for his excellent customer service.
Berke Baydu
John was very prompt. He identified the problem very quickly and fixed it right away. He explained the issue in detail, laid out my options clearly and answered all my questions patiently, before performing the fix.
Matt Fagala
Prompt service during July when we lost our AC. They even gave us a loaner part to get our system online until we could get a new unit installed.
Al Braun
I called for an appointment to have my A/C checked out per my maintenance agreement and Christine who took the call was very helpful in setting up the appointment. The technician, Rob was prompt, on time and very cordial my experience was a pleasure. Rob explained everything during his maintenance check.
Kory Bratch
From start to finish David was as professional as they come. After 20+ years of no air conditioning in our office/waiting room we decided it was a must. David came out promptly and got us set up perfect.
Carrie Kullmann
We’ve used Air Comfort for over 20 years, and have always been happy with their products, pricing, and service, and amazing staff!
Angie Wild
Ryan was great! Very careful about keeping us safe - wore covers over his shoes and wore a mask. Cleaned up after himself. Was clear about what he needed to do - and about what he found. Great job!
Doug Cunningham
Bob Bushek was at our house on 10/19 for a service call to perform the fall inspection of our furnace as part of our maintenance agreement. My past experience is that some service technicians don’t really like having the homeowner stand and watch over them while they do their job. Bob actually encouraged me to hang around so he could explain what he was doing and why. Before he arrived he had reviewed when the furnace was installed and any maintenance issues. Since he knew the furnace was 16 years old he had specific things he wanted to inspect. He performed the candle test and explained how that would help determine if there was a crack in the flue. He pulled the blower assembly out, visually inspected the flue and did an amp test on the blower motor. He was very knowledgeable and took the time to explain things to me. I feel confidant that our furnace is now ready for another heating season. Thanks Bob!
Seth Sparks
John p. Was a great guy to have come service my furnace when my family was freezing from night before. Knee exactly what he was doing and did a great job in a fast time. He has been to my house a couple times in the past couple years and always has done great. Thanks john
Rebe G.
Came same day on the hottest day of the year! I was very please with the responsiveness of the Air Comfort team. Mark took the time to walk me through all my options, gave us some good suggestions, and got us back up and running within 3 hours of me calling them. You can't ask for better service than that!
Christopher Reed
Bob B. was fast and efficient. He knew where to look and walked me through what it was he was checking, as well as why. In the end, it was my fault (as I figured). Our HVAC system wasn’t wired for my fancy, smart thermostat. Bob suggested that I buy a more basic one until I upgrade my HVAC system. He did not try to sell me anything I didn’t need which is always a bonus. Thanks Bob!!
Lisa H. was professional and courteous and kept me informed of my service appointment as well as who to expect and when. She was able to get me on the schedule quickly which was great given the change in weather recently. I thought for sure Lisa was going to tell me sometime next week. Thanks Lisa!!
I plan on getting a new HVAC system in the near future and so far, I have no issues with going with Air Comfort.
-Christopher R.
Ballwin MO
Trisha Buda
Extremely fast service after losing heat on the coldest day of the year. Very friendly staff! Fixed quickly and it didn’t break the bank. Very happy with my experience.
Jeff Ballard
Great service! Always on time! Absolutely no complaints, but I do wish they would take the time to do a little extra, like walk me through the work they did, or give me advice on how I can prevent problems going forward, thus the extra star to give room to grow from great to exceptional. If you need absolute reliability and want to avoid the guessing game, these are the people to go to!
Brian Alexander
everyone was professional and did the installation quickly and answered all the question that we had. They left the work area completely cleaned up when they were finished. very satisfied with them.
Deborah Parker
John P serviced our AC today. He was prompt, courteous and professional. We have used Air Comfort Services for years and would highly recommend them!
George Ratermann
Mike has been our go to HVAC guy for several years. He is knowledgeable and quite extensive in his examination of the HVAC equipment.
Kimberly Silver
Mark from Air Comfort did a great job installing our new nest thermostat. We have a heat pump, which made it more complicated, but he got the job done quickly and with no issues.
James May
Very pleased with the time and he is good compared to Other service man
Terry Romstad
I've lived here since 1982. Furnace humidity generation still is insufficient ever since your broken steam humidifier had to be removed. The Aprilaire drip humidifier went maxed out does not support 40% humidification. Could a 2nd unit be installed?
lisa longo
John P. THE BEST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I know I only have a few years left on this system ( FREON WILL BE ELIMINATED SOON ) but I'm glad I have a company that I'm calling when the time comes to replace it! John was very professional, extremely accommodating, extremely informative, worked quickly & thoroughly. My system is weird I have a Heil installed from a one man operation ( NO ONE WORKS ON THESE- grrrrrrrr) and it has a manual thermal coupler that needed adjusting- John knew all about it and said he hadn't seen many of these (NORMALLY THEY ARE AUTOMATIC) . In addition I have an engine up in attic that blows air up to upstairs first... he said that they would not necessarily repeat this install when my system falls off the freon availability and needs replacement. At the time this "private" installer was all I could find that made sense to make my house cooler upstairs... but he has fallen from grace and I now see the benefits of a large company. Never again a one man operation! JOHN P stay healthy!!!
Gina Sheridan
I highly recommend Andy O with Air Comfort Service, Inc! He was on time, thorough, fast, nice, and the service was reasonably priced. And he services North City (a lot of companies are too scairt to go north of Delmar!). I've already shared my recommendation with my neighbors and friends. Thanks very much!
Kevin Gronemeier
Air Comfort's quote was $800 less than a competitor (identical system). Installers were personable and professional. Overall very pleased with my complete system replacement.
Brent Green
Mark did a great job and spent considerably longer onsite than anticipated. It's nice to feel that the work was thorough, especially after we skipped last year's maintenance due to COVID concerns.
Martha Sandlin
It was very good. I felt comfortble with his work. Thank You.ver much.
David Billups
John P arrived promptly to do our yearly servicing on our air conditioner, furnace and water heater. He did a thorough and professional job including replacing the filter. Thank you John P. for a job well done.
Jeffrey Carter
Mark L, my service pro, arrived on time, took care to explain what my service contract included, fixed two things I had not known were awry, and gave me some idea of the lifespan of the two different HVAC units at my home. Totally professional . . . and a most comfortable transaction from beginning to end.
Joellyn Furman
He was very nice and did a great job. Explained everything in detail and answered my questions on the thermostat.
Wende McGraw
John P has been our service Pro for the last 5 or so years. He's very professional and very knowledgeable about the products and services. He's very polite and does the job well. He goes above and beyond your average service pro. I'm glad he's our service pro!!!
Amanda Hennekes
Wish I could give 6 stars! Ryan came to our (new to us) house to check on a leak, and ended up finding a rusted area on our furnace that could have caused a carbon monoxide leak if we had turned it on when it gets cooler next week. We are so thankful for the VERY prompt resolution of the problem (less than 3 hours from his arrival until everything was completed) and his clear explanation. THANKS Ryan and Air Comfort Service!
Weldon Springs
John was friendly, neat, clean, and efficient. He arrived on time and performed the furnace check and cleaning. I am pleased with John's work and will continue to use Air Comfort for my air conditioning and furnace service.
Jeannie M. Martin
Fantastic job by Andy O with our annual checkup. He cleaned our dryer vent as part of the checkup and took extra time to open up and clean out the lint-catcher. Great service as usual.
Erick Bland
Corey s. Did a very good service job. He had knowledge of his profession very polite. Take the time to explain everything so older adults can understand. He is a asset to Air Comfort.
Aaron Mensinger
I have been using Air Comfort for years and they always do a fantastic job. Our technician, Tom, was friendly and professional. Thank you Air Comfort.
Stuart Meyer
Very positive. Called early today to report furnace stopped working. Antonio was here quickly and found issue and repaired. He was friendly and very competent.
Tom Bush
We were on vacation when I got the call last summer that the AC was not cooling. Called the salesman (who I trusted with my house key) from Air Comfort and he went to evaluate the unit. Unfortunately for me, the AC could not take another bandade.
The crew did a great job. Worked all day in the 105 degree heat. They presented themselves well and explained their work. Caution was taken as to not destroy the house.
They replaced my furnace a few weeks ago too.
G Meek Sr
The Technicians that installed my new home HVAC were very professional, very knowledgeable and take extra pride in the work they do. A+
Steve Coates
The technician was on time and was very courteous and thorough. I appreciate Air Comfort Service's customer service and recommend them.
Adam Leek
Called at 8 AM because AC quit overnight. Was there by 11 AM and had it back working before noon. Great people to deal with
Tim McCormick
Air Comfort is both reliable and professional. We have used their services since moving to the area in 1992 and have never had a reason to consider a competitor. Keep up the good work!
Susan Plein
We can't Thank Air Comfort enough for their quick service today, 7-14-16. It's hard to be without air-conditioning, at our age! The young man was very nice and explained everything very well. We will recommend air comfort to everyone.
Alex Werner
The technician was very knowledgeable and professional. He took the time to explain everything he did and what my options were.
donna kennedy
Corey was an excellent Tecnician. He explained ever aspect of the service he performed, so I understood how my air conditioner was performing. He was very professional and polite. He represents his company very well.
Jess Lucchesi
Best customer service around! We’ve used cheaper guys for other jobs, but we keep coming back to Air Comfort. There’s literally no company like them. Customer service is the best.
susan dugan
They arrived on time and were very nice to work with. Very professional. Did a great job cleaning up after they were finished. Very pleased
Shawn McDonald
I'm soooo impressed. Last summer Air Comfort sold me the parts to fix my AC unit at a few dollars over what I could have bought them mail-order over the internet and less than half the price that four other HVAC companies quoted me for the parts.
I told the girl behind the Service desk that if I ever needed to make a service call, I'd be sure to call Air Comfort first.
Today I needed a service call. I remembered Air Comfort selling me the AC parts at market value.
Bing. Bam. Boom. Rob was on time. He was quick, clean, courteous, and professional. He didn't dork around looking for upselling opportunities. He fixed my furnace, charged me the minimum, and was on his way.
Just by being on-time and efficient, Rob had me back to work in less than an hour. I bill my job hourly, so Rob's skill put money back in my pocket.
He even bolted down some loose screws and replaced missing screws and component covers that the previous yahoo repairman left rolling around loose in the bottom of the unit.
I highly recommend.
Marlene Elhert
Office person was polite and courteous. Technician arrived early and was very professional. He explained the advantages of the maintenance program and we purchased one.
We were very pleased with the experience and the personnel.
Dawn Casey
All were professional, courteous, and friendly. They arrived promptly and kept me informed of what was going on. My only complaint was not knowing how much of a discount I received because of the yearly maintenance plan we purchased.
Kerry-Anne Jones
Excellent customer service and professional technicians who are friendly and helpful in repairing and maintaining heat and air units. Highly recommended!
Sharon Moran
Mark L. came to check on an unusual noise that I observed after recent installation of a new humidifier. He checked out the system and determined that the sound appeared to originate from a vibration against the ductwork as water started to pass through the attached tubing as the humidifier started up. He made an adjustment that diminished the sound, and reassured me that the system was working properly. He worked quickly and was very courteous.
Ruthann Gieseke
Bob came to the house for fall tune up on my unit. Extremely thorough and informative! Provided additional tips on thermostat readings and equipment use. Would truly welcome Bob back for future needs!
Dave Messina
Mark and all the people at Air Comfort that I've interacted with have been helpful, prompt, and professional. Prices are reasonable, too. I am extremely happy to work with them, and I recommend them highly.
Craig Lombardi
Every time they come out they always talk to me so I know what is going on. They also do little extra checks to make sure everything is spot on. I am not sure why everyone doesn’t use Air Comfort Service!
Traci Dodson
As always, the employees of Air Comfort are courteous, professional, responsive and on time. I've used them for years and will continue to use them in the future.
Richard “Uncle Ricky”
I've been an Air Comfort customer for many years now. I've always been pleased and impressed with the professionalism and courtesy of the service techs and office staff. A pleasure to deal with.
TJ Kroll
Very nice professional service. They had to basically gut and reconfigure my entire utility closet that contains my furnace and did a great job with it.
Suzanne Henke
Mike was courteous and professional. The maintenance was done in a timely manner. I have been a customer of Air Comfort for many years. I have never had a bad experience.
Edward Prouhet
Arrived on time. Rob was very courteous, explained everything, and answered all my questions. The air conditioner checkup was done in a very professional manner. Highly recommend Air Comfort.
Catherine Williams
Air Comfort Service and their techs have always been professional, knowledgeable, and timely. I would not think of doing business with anyone else.
Raynell Banks
Bob B, Aircomport Technican was very professional and Knowledgeable when he performed my air conditioning service plan for the summer on 6/11:2017. I am very happy that I got this plan with Air Comfort Service, Inc.
Christopher Grabau
Andy was super knowledgeable, friendly, and efficient. Grateful for his help and for going above and beyond to fix our AC unit. Glad to know a trustworthy - service friendly person is out in the world. Call without hesitation.
Monica Huddleston
He was timely, courteous and efficient. Seemed to know what he was doing and said both furnace and AC condenser unit looked good. He cleaned and tested both. All good.
Lori Williams
Logan did a great job checking out the system, letting me know what was happening and explaining things to me.
Thanks!
Robin Walsh
Had a system shut-down due to a gas leak repaired by SPIRE. You will replacing a water heater. Excellent service!
Robert Anderson
John and his partner were excellent and very professional. And very prompt and friendly. Got my heating system in perfect shape for the winter. Hope to see them again in Spring.
Mary Dewalle
John was very helpful and reassuring and he showed me how to reset thermostat if batteries need to be replaced again. He checked fan and air compressor to make sure they turned off properly.
Carol Caroline
John is a great technician. Always on time and very thorough. He explains all he does and then recommends next courses of action. I trust him completely with all my HVAC needs.
Carol Migneron
Tim Edmondson
Unbelievable painless experience with these guys. First time I have used them and Cory along with the people I spoke with on the phone were super helpful and did a great job. I would highly recommend them for your heating and cooling needs!
Julina Hokanson
Bob B. got my air conditioning fixed today. He was courteous and knowledgeable and explained to me the problem. He was thorough in explaining the fees. I appreciated that when we needed to walk where there is carpet that he covered his shoes.
tammy hayes
Jake was on time, professional, took time to show me the problem , and was kind, treated me with respect, some men don't treat women like they have a brain , I felt comfortable with him and his repair knowledge , answered all my questions ! very pleased with this company and Jake!
Stephanie Leake
Highly recommend Air Comfort. I have been using them for 10+ years and they have always been prompt, nice and helpful. They always show up on time and their techs and office staff have been courteous and easy to work with.
Drew Flanakin
Jacob was professional, helpful, and efficient on a Sunday morning to diagnose and repair an AC compressor issue. I recommend Air Comfort Service and Jacob, he even wore shoe covers to protect the carpet (which my girlfriend extremely appreciated).