Reviews of Aire Serv of Sioux Empire. (HVAC Contractor) in Sioux Falls (South Dakota).
Aire Serv of Sioux Empire
515 N Garfield Ave, Sioux Falls, SD 57104, United States
Description
Information of Aire Serv of Sioux Empire, HVAC contractor in Sioux Falls (South Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Aire Serv of Sioux Empire
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
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Reviews of Aire Serv of Sioux Empire
Gretchen Reibsamen
Good quality service and they made it out the day I called just an hour later and diagnosed/repaired my AC unit. It was a thermostat issues and they replaced it immediately. While he was out here I also had him service the AC and added refrigerant/coolant. Loved service enough to subscribe to their program. Have to say it was good quality service I will use them for heating/cooling/ and plumbing now(they partner with other companies in town for plumbing) recommend and the tech was friendly felt comfortable having him in the house.
Nicole
We had an Indoor Air Quality system installed over 8 months ago. The service was great, and I've been very happy with the differences in my home. You can no longer even tell which room our dog spends time in while we're at work! I'm excited to see how the humidifier we're having installed tomorrow improves our indoor environment even further :)
Josie Lambertus
Our furnace stopped working and everyone involved in getting us a new furnace was amazing. They were always on time even though we were having winter storms and they worked with us every step of the way. They even worked with us to supply our insurance company with information for our claim. I'm super pleased with the work they did, how responsive everyone was, and how nice everyone was to us.
kyle mcinnes
A friend recommended Aire Serv based on their own past positive experience. I couldn’t be happier that I followed their advice. Aire Serv repaired my furnace just ahead of another wave of cold and snow. Everyone I dealt with was friendly and knowledgeable. The techs finished the repair earlier than I anticipated and walked me through the process while answering every question I had. Aire Serv delivered for me and left me impressed with their entire company.
Tera Mehrer
We highly recommend AirServ! Our 29 year old A/C unit went out in 100° weather on the weekend. Kyle came right out to inspect and describe the issue. Once we decided it was time for a replacement, they were able to send Brad, the salesman, over that same day to give us a tutorial on the options we had. As we would have to wait for the new AC to be installed, Kyle made sure to set us up with portable AC units to keep us cool (especially important to us with young kids at home; one being a newborn) until we could get the install complete a week later. Brad did a phenomenal job continually following up with us and keeping us in the loop on our expected timeline for replacement. The day of the install was so smooth…Kyle and Kamren were pros! And Brad made a stop to check in on everything. We felt so well taken care of from the phone calls to the office with Joy, to the service techs and to the salesman. And we never once felt that we were just any ole customer to them. Everyone also made sure to wear their shoe covers anytime they entered the house, which is so important to me. ;) Very respectful company!
Mikayla Luze
We had Darien out this morning and he was amazing. He was so professional and kind. He talked to us about what was going on, what caused it, what he was going to do, and what the cost would be. He was open and polite with us and we were very impressed. He was able to get our furnace working again and with South Dakota winters, that's a necessity. Especially with 3 kids in the house. We'll be using Aire Serv again for sure!
Rob Specht
Our Install Tech's Jeff and Emma provided a great experience in a difficult time. They performed over and above expectations and got my new Residential system in before this latest storm! Great work by Brad getting my quote and order in despite the holiday weekend.
Morgan Anderson
We had the BEST experience with Aire Serv! Darren came to help my family and he was so professional, polite and knowledgeable! He helped us tremendously and we were so happy with the work he did. I cannot reccomend this company enough!
Raylynn Rohrer
Darien was great! He did an amazing job and was very respectful to all in the house hold (toddler and furry friends included). He found the previous problem that the tech before had done, explained why it was causing our problems with our furnace, and fixed it without any complaints about work or the time to get it done.
Rosanna Pelle
Aire Serv was able to get out to us quickly (same day after a mid afternoon call) when no one else could. They sent out Darien who was so helpful and kind! He was able to get our furnace back up and running quickly and was happy to answer many questions and do some teaching so we knew how not to make the same mistake again! Aire Serv will definitely be our first call next time we have and HVAC need
Jered Dawnne
We had to replace an outdated and failing heating system while the temps were below zero. We were not given the typical sales pressure by Ian, just fair options and treated respectfully. Jay and Jeff who installed the new system were efficient, careful to explain the changes that needed to be made, and clearly are well-established professionals in their trade. We could not have asked for a better experience in what is normally a more stressful situation. We're looking forward to working with Aire Serv for duct cleaning and some additional enhancements as well!
Jud Conner
Jay and Jeff (I hope that's right) did a tremendous job installing our furnace.
Darien did his absolute best to identify the problems as well. Ian really helped explain all the systems and did not push for anything specific.
Overall I would recommend all those guys and Aire Serv to anyone.
Craig Bynes
AireServ tech Kyle showed up on extremely short notice and was very polite and professional! After diagnosing the problem, he gave us multiple options for repair and had the unit repaired in less than an hour! Thanks again for the prompt, professional service!
Nick Payne
Woke up this morning to a chilly 58* house despite the furnace being set at 68. Called Aireserv at 8am and they had Peyton R. at the house by 830am. Peyton did a fantastic job explaining what he found to be the culprit in why the furnace was not operating as it is intended. Additionally, Peyton did a thorough inspection of the entire unit.
I was super impressed with the service, communication, and expertise that Peyton provided. Highly recommend Aireserv and Peyton.
Edward Thurman
Peyton Rademacher, Tech was very professional in his work and did an excellent job of finding our problems. Berto, Bradley, and Corey did an excellent job of installation, answered all questions and did a nice job of clean up. Mr Strum has been very helpful and very professional in his visits with us, answering all questions and very helpful. Thank you all for a job well done. EThurman
Russ Hager
Our technician Darien was amazing. Literally had me sit with him and walked through everything he was testing, looking at, and doing. Even after finding the problem, still tested everything else on the whole system and tightened up a slight rattle in the blower motor. Couldn't be more pleased with the service.
Nicole Weber
We were sure impressed with how easy this process was. We originally made an appointment thinking it was going to be simple maintenance but unfortunately ended up needing a whole new furnace. Brad Plaga helped us make an excellent choice for our home and family. He was very informative as well as helping us make informed decisions with no pressure. We felt confident in our choices. On the day of instillation, Kamren McCubbin and Jay Dugan were here early in order to get things moving. They were both very friendly, clean, and had it all finished in a timely manner. They also were very informative when explaining our new equipment. Kory Hussing with Mr. Electric was also very friendly and had his job done well and extremely quickly. All in all, I would HIGHLY recommend working with this team again. Made what you would think would be a painful experience into a painless, informative, and enjoyable process.
Will absolutely be life customers.
Helen E Gerken
The person that came to my home, Jeff, was polite and went out of his way to explain everything to me. If all the service people are as helpful as he was I would for sure recommend this company to others.
Marge Lovaas
From start to finish, they all did an excellent job. Would recommend them to anyone. The following people deserve a rave review.
Jared Iverson, Ian Strum, Chance Jepsen, Jay Duggan, Kamren McCubbin, Bradley Erickson, Corey Short. Thank you all.
Alan Sazama
Kevin was fantastic. Helped us with routine furnace maintenance. Kind. On time. Helpful. Thankful we use this company for our HVAC needs
Jared also came out for our routine maintenance. Professional. Thorough. Did a great job explaining his findings. Thankful we go through Aireserve for our needs!
Lindzy Lu
Very nice people and did a good job. The only complaint would be if you have a drop in ceiling they do not take the tool to clean out the vents and just shop vac those.
marina gasca
Tyler and Luke installed our furnace today , they were both so professional and knowledgeable and did the installation in a timely manner! After they were done Tyler explain how to use our new thermostat and walk me true what they did and how everything operates! They also made sure everything was cleaned and picked up after they were done! I’m thankful for the great service we received from Tyler and Luke and would recommend them to everyone who needs service of this kind!
Nando Ortiz
Great crew! Ian was informative. Joe and Dakota did a great job cleaning the ducts out. Lucas and Tyler did an amazing job on the install. Ryan was helpful with additional questions I had regarding other electrical work I was looking into. As a military veteran myself I was happy to see that most of the guys they sent were veterans and active service guys so that made me feel "at ease" Even the music they had while on hold during a phone call was hilarious. Overall great experience so far would highly recommend!
Shelley Miller
Our service started with a diagnostic by Darien about an hour after I noticed blower wasn’t working. Very pleased with how fast he was available during very cold weather. Darien presented options for repair/replacement and patiently worked with us (after normal business hours) to ensure we had plan.
I appreciated the call I received the following morning to alert me crew was on the way. Tyler and Luke did a great job installing our new furnace. They were courteous and kept me well informed. Very impressed by extra efforts they made to minimize tracking (recent snowfall) and to clean up area after install. Luke and Tyler answered questions and provided a tour of the new system. The install went very smoothly and was completed in less time than estimated. My kids were thrilled to come home to a warm house.
Really appreciated updates (calls and texts) letting me know service professional(s) were on the way.
Great job!!
Jessi Grotewold
Darian was very informative when inspecting our old system. Ian was very helpful and knowledgeable when assisting in the purchase process. Tyler and Jay did a fantastic job of getting everything installed. Everyone has been great to work with and we would highly recommend.
TYLER MCVAY
Preston was an amazing technician he handled our service phenomenally. He was there a timely fashion and he also didn’t let my children bother him. I would recommend the service to anyone in Sioux Falls they are fast friendly and do a great job! I would also ask for Preston as your technician really great guy! He also saved us on a weekend!
Ben Jastorff
Ian was great at getting out to the house quickly and evaluating our needs. Tyler was quick with the install, cleaned up after himself, and was very friendly. I received a text when the technician was on his way, which was nice to have a heads up versus just a 4 hour window of estimated install timeframe.
Karla Washington
Brad was great to work with! He went beyond our expectations explaining everything thoroughly and answered all our questions. Kyle and Ben also did a great job! Both made us comfortable in a stressful time.
Mark Meriweather
Our heat pump went out and it was either pay $4k for repairs or $8k for a new system. They didn't pressure us either way but we thought it best to do a replacement. Brad Plaga came out and explained everything in detail so we could make the best informed decision on a new unit. They couldn't get to it for about a week so he came back with two portable AC units for our bedroom and the wife's office. Then on install day Kyle Neuschwanger showed up to install the new unit. He was professional and quiet, I work from home and forgot he was here unless he asked a question or I heard him go outside. I will always recommend Airserv and won't hesitate to call them in the future. AAA+++!
Craig Wittrock
Cleaned all duct work and vents. Explained all the work in great detail. Very knowledgeable. Before and after pictures. Did a fantastic job! Highly recommend cleaning your duct work if you haven't done so. You will be glad you did!
Leah Moncur
Terrific customer service beginning with young lady who answered the phone and scheduled an appointment. Darien also provided excellent customer service. He was knowledgeable, professional, and courteous. A pleasant experience.
Barb Amen
The technician Jared Iverson was great! He did a very thorough diagnosis of the issue with our A/C. After he determined that the capacitor was bad he replaced it, checked it all out and A/C worked great!
Donald Bailey
Jared Iverson was very polite and knowledgeable, Answered all are questions.Felt we got a very honest picture of what we have, what we may need and options going forward. Not at all pushy just facts which we really appreciated.
Lisa Ladenburger
Peyton was professional and told me up front what we were looking at for work and expense se and did a really good job.
Bunny Foofoo
Darian and Brad were very helpful in.ficing the issues with my mini split. It kept leaking and wasn't cooling correctly and they kept at it til it got fixed. Thanks!
Jeff Bennett
Darien was very helpful and answered any and all questions that I had when I had the
thermocouple replaced. I will try to call them first if I have another problem.
Mckenzy Harrington-Raterman
We had Kyle, Luke, and Ian over to install a new heating system and AC. They did a great job. Friendly, clean, and efficient. We noticed something the day after that needed looked at and they came right back out. Highly recommend!
Vicky Woldt
I called same day and My technician Kyle was professional and knowledgeable about my furnace. Also emailed me more information regarding my furnace that i thought I should discuss with my husband. Completely would recommend this company for anyone who needed there furnace fixed.
Nancy Kremin
This was for Mr. Rooter(plumbing issue)Brady and his assistant was very friendly and explained all that they needed to do to my friend and I. They showed us what was going on and what the issue wad that needed to be done to correct the problem so it would not happen again. They helped my friend to understand what was going to be in the notes and what she was being charged for. Very nice, friendly and knowledgable. Thank you for the great service
Trixie Talsma
Tyler and Luke from AIRESERV replaced my furnace and thermostat and we're awesome. They knew their job and did it great. Very business like. Even wore a mask when I asked. Very effective working together. I would recommend them!!
Mike “Mac” McFarland
Absolutely fantastic!! Needed my furnace looked at. I called in and the scheduler Brittany made me feel like I've been a customer for 20 years and I was their very best customer. She was polite professional and friendly. She was very anxious to help me get the issue looked at with my furnace. She sent out a repairman name Darian who is also very professional and very friendly. He took the time to explain various details of the functioning of my furnace. I can't say enough about how well my experience was because of these two individuals. I cannot recommend this business enough to others who are needing furnace work done. The cost was also way less that I expected for the repair.
Dustin James
Jared I. was amazing! He was professional, kind and prompt. He knew exactly what the issue with our AC unit was and managed to replace the damaged part without delay. This is the second time we’ve contacted AirServ (two separate issues) and we couldn’t be happier with the outcome. I would highly recommend AirServ, especially if Jared I. is involved. Keep up the good work guys.
Aaron Boe
Kyle and Joe were very knowledgeable and friendly. I appreciate their professionalism as they introduced themselves and handed me their card as soon as I opened the door. Placed their booties over their shoes right away and kept us up on how things were progressing with our furnace repair. Explaining in detail our options and offered and explained the Maintenance Plan…..which we purchased.
Thanks so much for your prompt and friendly service!
Keenan E
I found Aire Serv online while looking for an uncommon type of furnace filter. I contacted them and they helped me get the filters I needed when other places either didn't have them in stock or wasn't able to order them for me. Tessa was a great help and provided excellent service and communication in finding and purchasing these filters. Overall a very good experience doing business with this company.
Tab Chance
This company is top notch, from professionalism of all employees to timeliness to customer services and products. Ben was amazing when he explained what needed to be done and sending an estimate with pictures to show the issues. Ian is super friendly and knowledgeable!! The crew was on time and worked hard to get our new HVAC system up and running. We will always use Aire Serv!!!! Thanks to all for your dedication to doing a great job of customer service.
pud1851
Ben & Brad were professional, knowledgeable, friendly, over the top explaining what’s going with my heating system and recommendations on how to improve
Rebecca Latterell
Excellent customer service & very prompt. Aire Serv is very professional, friendly, helpful & informative. I highly recommend their services.
Sarah W
So happy to call myself a member of their service plan. I also invested in their IAQ 4000 air cleaner. The UV light built into my ductwork is the same one used in hospital laboratories to kill bacteria in the air.
Thank you Jared for giving everything a once over and letting me know what else I could do.
Klarissa Chihos
We had our A/C & Furnace replaced last November by them. They were on time, professional, clean & quick. Available for questions & friendly. Just had the A/C hooked up today by Kyle. Great with the overly friendly puppy & efficient.
Scuba Steve
Superior service and professionalism. Derick F. (with Mr. Electric) installed our chandelier perfectly, answered all of our questions, and made sure we were completely satisfied before leaving our residence. We were very pleased with his work.
Tera Dubs
My AC stopped working in the middle of the night. I called these guys at 7am the next morning, and they were to my house by 9:45 which, to me, was super fast. Ben was very good at explaining the work that needed to be done, if it was necessary and how it would benefit us in the future. He also was conscious about using their maintenance plan to save me some money which I very much appreciated. I’d recommend these guys any day!
Ryan McFall
Darien did a fantastic job repairing our AC on the hottest day of the year. He arrived quickly, diagnosed the problem in a matter of minutes, and was quick to begin fixing the problem. Throughout the entire process he effectively communicated what he was doing and the cost of any replacement parts. The cost was more than fair and treated us as if there was a family discount. AirServ has definitely earned our future business.
Daniel Malmberg
We received great service during our install of an A/C and furnace from Tyler, Kyle, and Ian. They were easy to work with, got the job done quickly, explained everything well, and helped us with everything we needed.
Eloise Seams
AireServ's service is top notch! Both Brad Plaga and Jay Duggan were very professional and came to appointments as scheduled. Brad did a wonderful job of explaining the options and Jay installed and had everything working quickly on a hot day!
Nathan Lacek
A+++ Service, Showed up on time and performed all services in a timely matter. HVAC system is working better then ever!! With all services performed they cleaned out my dryer vent at no extra charge!! highly recommended!!
Veronica Baltimore
Update for service on June 21. Ben visited my home during the heat advisory on time. My AC unit was still functioning correctly, and he discovered I had an airflow problem. Exceptional customer service, friendly, knowledgeable. Deserves a raise. I am always satisfied with this company.
Michael provided excellent service. My A/C went out of service and they responded very promptly. He went out of his way to answer any questions I had. He took extra time to provide additional education and Recommendations on future preventative maintenance. Excellent communication. I highly recommend this company to anyone seeking exceptional service, customer wise and repair wise.
Laurie Gates
Have always had a good experience with the service. When I found out from Ben Johnson that I needed a new AC, the next steps were a breeze. Brad Plaga walked me through the process of selecting a new AC, very professional. Install with Jay Duggan was great. Thank you to the service staff!
debbie kirk
Jared was punctual and explained everything so I could understand. Have used Aireserv for many years and would recommend them to anyone needing a quality company.
Jason Cofer
AC stopped working and they scheduled the repair. There was a cancellation and our appointment was bumped up to a sooner day/time. Quickly repaired the issue and filed a thorough report with photos of the issue and the fix. Also went above and beyond by replacing filter with a better one at no extra charge. 10/10
Koala Quinn
Our furnace was not installed correctly prior to us moving into the home. Our furnace kept going down in -30 windshield in an old house, and they came out to find out what the problem was. Darien caught that due to it being wrongly placed the furnace it was leaking CO into the house. Ian stayed late that night explain cost very in depth so no hidden surprises. They made a frustrating moment better by being friendly, flexible, and quick. They even gave us space heaters for the night since we couldn't use furnace. Very next morning Tyler and Luke put in the new system and showed us how to use it. Very professional, very quick, and thorough. Super grateful this winter!
Ann Holman
Jared Iverson came out to fix our furnace on a really cold day. The problem was a simple fix but he also did a very thorough inspection of our furnace which gave me a huge peace of mind. He explained everything well and was pleasant and friendly. Will definitely use Aire Serv again.
Marcia Hovdenes
A big thanks to Kyle, Luke and Ian! I also received here at service from the two women I spoke with the day my furnace quit working and the gentleman that repaired my old furnace to get me by until the new one was installed. I'm sorry I forgot your names. You we're all so great to work with! You all made the process stress-free and painless.
Melissa Halling
Tyler and Luke installed a new furnace and AC unit. They were on time, very professional, and took time to show us the system they installed, to answer our questions, and made sure we knew that they are always available if we have any questions or issues. We will definitely recommend this business to others!
Terri Ruman
Joe and Chris did a great job. They cleaned our dryer vent and heating ducts and installed a new furnace filter system. They were here on time and were very professional and friendly. Can't wait to see what a difference this makes.
Ryan Heckman
On New Year’s Eve, our furnace experienced an outage. Darien came to our house and went through an extensive process to diagnose the problem. He was extremely honest and genuine, giving us the facts and his opinion on what he would do in our situation. For someone who doesn’t know a lot about this area, I was pleased with his customer service and how he went about his job.
Matt Lyon
I had an with Amazing experience Serv! I purchased a new HVAC system and the service from Jeff and Tyler was exceptional. They kept me informed as to what they were doing / what the plan was and worked wonders with the limited space they had within my house. I know it wasn't an easy installation by any means.
Ian did a fantastic job explaining exactly what I was purchasing and what the plan was for installation. I was able to email him with a few extra questions and got a quick response. He even helped got things coordinated with Mr. Electric to replace my power panel. Not having to coordinate getting an electrician on site myself was a massive time saver.
I ran my new furnace over the weekend and my house was the most comfortable it has been in my time living here (and that was even without the UV air cleaner running yet!). Aire Serv (and Mr. Electric) have a customer for life. Thanks for everything guys!
Tyanna Wachter
If I could rate this 10 stars I absolutely would. Darien is truly amazing!! Very explanatory on what he was doing so I knew what the problem was and what was going on. Even helped with my random thermostat and humidifier questions and made sure that I had every question answered and everything taken care of before leaving. I called on a Sunday and within 30 minutes he was at my house to fix it. I am extremely impressed and happy with Aireserv!
Heather Raenbow
We had a furnace inspection done and are very pleased with our experience!! Jarod Iverson was very professional. He arrived on time and did a very thorough job, he even pointed out other things that we could do to help heat our home more efficiently that we didn’t even think of. We will definitely use Aireserv again for our furnace and A/C needs!
Christine Coy
For once a company that really does cares about people, from office staff to techs. My husband and I are seniors and I have health issues. Our central air went out when the weather was in the 90’s. This company made sure I got a portable ac till my new central air could be installed. I’ve never experienced such wonderful customer service. Thanks to Al I survived the heat. You are amazing. I like they keep in touch with you when they are on their way. They are on time. Today I had 2 very nice men Kyle and Tyler show up at 8am and installed our new unit. Very professional and knowledgeable. They treat you right also they honor veterans with a discount. I will use them again. You wii be satisfied too!!! Thank you Aire Serv of the Sioux Empire
Neisius Family
Tyler and Jay came on time and installed a furnace in my house today. They were very professional. Work are was very clean when they left. Worked fast and efficiently with a quality finish.
Casey Hermanson
A shout out to Tessa and Tyler for their work today on our furnace and humidifier. We have been working an issue with the humidifier this winter and this was the follow-up after parts were received. Great communication with the front office in setting up the appointment when we called last week Friday. We got a call early today to ensure that we were home and that they were on their way. We have been using Aire Serv for a number of years. They have always been responsive. And friendly. Many thanks.
Adding to the above from 2 years ago for recent service provided by Aire Serv of Sioux Empire. Our A/C decided to die, after 22 years of service, on the hottest day in August in lord know how many years. Well, it was beyond repair, so a new system was needed. Decided to replace both the A/C and 22 year old furnace. A shout out to all involved; Peyton R, Ian S, Kyle N, Kamren M, Cedrick H for all they did during the replacement process. Bravo!
Of course, we cannot recommend Aire Serv any more streniously than we already do. Many, many thanks!
Evan schnaidt
Tyler and Jeff are amazing! They were professional and showed empathy to our situation with a baby at home. They were quick and professional and made sure everything was working as intended. Ian from sales also did a great job at explaining our duct work and explaining all the options we could do without pressuring us into a system that we didn’t need. All in all I would highly recommend Aire Serv!
Mary Ann Atwood
Kyle was outstanding. He is thorough and dies awesome work. He explains everything very well. I would highly recommend him. Kyle is a great asset to Aire Serv.
scott fairbrother
Tyler and Kyle did an excellent job installing our new AC and furnace. Very respectful and totally professional. I appreciate the time they took to make sure the job was done correctly. Aire Serv has definitely earned our future business and these 2 have a lot to do with that!
doug goodale
We recently had AireServe repair our furnace but then did not have full function of our thermostat. They sent out Jared to check in out and he was AMAZING. Very professional, knowledgeable, courteous and fast at getting the problem resolved. After he fixed it he even insisted on doing the thermostat settings in each zone for me. Aire Serve is always on time. You get a text reminder the day before and also one when the tech is on the way out. So amazing and companies should learn from this service. I would ask for Jared again. Thanks Aire Serve
Clay Buster
Jared did a great job diagnosing and fixing my furnace. He also checked to see if it was still under warranty. When he finished he showed me the part and explained what it does.
shane schmidt
If you have to have a furnace replaced, I absolutely 100% positively recommend Aire Serv of Sioux Fall. Folks I have to tell you, I work with contractors all of the time, and not all contractors are honest and or responsive. (almost none in my experience) Air Serv is the exception. I was having a problem with my furnace turning on and off, on one of the first cold days of the year. I called on a Sunday, and they scheduled an Engineer to come out the proceeding Monday morning. Tessa the tech did a quick diagnosis of the furnace...turned the furnace off, and immediately and told me not to turn the furnace back on. She told me that I had a fire in my furnace. ( I know you are supposed to have fire in a furnace but this was the bad kind). There was soot all over inside the furnace, I am certainly glad that we didn't have to wait for someone to come out and diagnosis. Tessa told me that Ian from there sales department would reach out the same day. Ian came out to my house at 6 pm that evening and we made our choices, Ian recommended one of the best filters and UV light system on the market to clean the air going into the furnace, one of the best choices I could have ever made! My son has Asthma and is allergic to cats, my daughter had cats in the house and he was always experiencing issues... she has since moved out, but we still had a problem with cat dander in the house. I am glad to say since we put the filter/UV combination in the house he has not had a reaction since. The system has been in the house for 2 months. It made a difference the first day. Unbelievable I know, but absolutely true! We did have Air Serv clean the Air Ducts also since we where replacing the furnace, I fully recommend doing this. The guys where great and quick, I have a 3000 sq. ft. house and they finished in the less than a day. The furnace was installed in less than a day. We had to wait only 3 days for Air Serv to come and install the whole system. I would like to give a shout out to Alan, Tessa, Ian, Jeff, Don and the whole team at Air Serv Sioux falls. What a great job and what a great experience!
Riccardo Tarabelsi
From the first recommendation (Ashley) to the first phone call (Brittany) to the sales call (Ian) to the installation (Kyle and Don) to the duct cleaning (Kyle and Don again!), it was an absolute pleasure to work with this company that was not only professional but personable. Their work was thorough and clean, the follow-up (both by phone and in-person) was amazing, and we can’t say enough good things about the products and service we received. Highly recommend!
Beth Varela
Darien was on time, professional, explained and showed me everything he was doing and why. Never once did he complain that I was looking over his shoulder. In fact he encourages it. Aire is more like a family friend than a business. Would highly recommend them and Darien!
Heather Plueger
Michael arrived within 30 minutes of my emergency on-call this morning. He was professional and courteous and genuinely cared about getting my furnace fixed properly. He explained everything and made sure I understood what the charges were and what was happening!! I highly recommend Aire Serv!!
Shelly Norlen
Excellent customer service! The first call I made to Airserv I had the opportunity to have Kyle come to my home. He was very patient with all of the questions I had and explained everything thoroughly so I understood. He advised me of the options and followed back up with me when he was done and again asked if I had any questions. I had the privilege of meeting with Ian to discuss options for a new air conditioning unit. He was also very thorough and respected all of the questions I had. I never felt pressure to purchase a specific unit but rather felt very comfortable with my decision. Both guys were always respectful of my home while in my home, which shows they work for a great company and take pride in their work. Thank you for the wonderful experience!!
L Lahr
Aireserv did a great job installing my new furnace!
Salesmen Ian and Josh were very easy to meet with and took the time to answer all my questions. They spent a lot of time making sure the new furnace I selected would meet my needs.
Installers Tyler and Don were out the very next day and were very careful in my house. The work they did was well done and they left nothing for me to clean up. They also took the time to answer my questions and explain what I needed to know about the new unit.
I highly recommend Aireserv!
Jess Mulhair
Our AC had been freezing up in the fall and then again in the summer, as it was hotter than hot! We called Aire Serv, and they sent Jeff (technician) out the same day. After inspecting the inside and outside, Jeff showed us where a valve was literally leaking oil... shucks. We were planning on leaving town 6 days later, so I was worried they would not be able to install a new one before then. I was wrong! They installed the new unit 2 days later! We felt like Ian did a fabulous job of checking the specs of our house and giving us a good estimate on a unit that was 'just right' for us! Jeff, Don, and Ian all showed great professionalism and care as there was a sense of urgency in getting the new unit installed. Ian also came out a week after install to make sure we were satisfied and everything was going okay. We felt like all of the staff were honest, reliable, and truly had our family's best interest in mind. We would definitely recommend Aire Serv to anyone in need of service, repair, or install with heating and/or cooling!
Shelley Tuttle
We are so happy with the service. Tessa came within an hour of our call that the furnace quit working. The original fix did not work and she called for additional assistance to find out we had to replace the furnace. Ian came that afternoon to discuss options explaining all the possibilities. With it being on Friday, they offered space heaters to get us through the weekend. Monday morning came along with Jeff and Don to install the new furnace. Within an hour of them being done Rick, the electrician came to complete it all. The furnace is working great.
dejae rules
These guys are great. I had an AC service a couple years ago and they fixed my 'not cooling' problem simply by looking things over and giving me a quote...so that was nice!
Today I had a 'furnace check-up' for a total of 53 bucks - a super deal for sure. Jared the tech was able to arrive earlier than planned and went straight to work. He clearly explained the issues with my furnace and tightened things up...it's way quieter now!
Great service!!! Thanks Jared and Ian!
Brent Hedtke
The folks at Aire Serv were fast to respond and service was done in less than an hour! The tech answered all my additional questions about future issues that could arise, but no pressure to repair or replace a system beyond what I asked for. It was a really great experience for something I thought was going to be a nightmare! Thank you, guys!
Mildred Simons
Tyler and Jeff installed my AC unit and did and amazing job! Super professional and efficient. I would highly recommend them!
Jared Iverson was super professional, punctual and kind. He worked on my furnace for hours and was committed to giving me the best service and price. I would highly recommend them!
Kandt Kelly
We had purchased a furnace and air conditioner from Air Serv. They were awesome to work with and they were extremely efficient. We were told it would take a couple days to remove the old and install the new equipment and the guy's got it all done in one day. The two technicians that we had were Tristan Weber and Don Jeitz and they did a great job, they were extremely efficient and very friendly. We were so impressed that it only took them one day to complete that entire project so we would like to thank them and I would recommend Air Serv to anyone who is looking for their Heating and Cooling needs. We would also like to thank Ian which was our sales person, he made the process of determining what systems to buy and it was so easy, he was extremely flexible and worked with us to get our equipment scheduled to be put in in a week's time.
Thanks again to your awesome team
Mark Flenard
Ian, Tyler, and Kyle did an outstanding job from the quote to the installation top notch. Response time was surprisingly quick based on a quote I received 3 years ago. Send an email for an updated quote at 8pm and by 815pm had a reply! After hours was a surprise to me. Was at the house the next day looking over the project taking video for the installation guys and scheduled for Monday install. Time of quote to installation was about 48 hours. Quote came in on a Thursday morning and installation completed Monday afternoon. Received a morning courtesy call from dispatch they were in route and arrived 15 min later. Both Tyler and Kyle answered all my questions throughout the day. They checked in with me when leaving for lunch even! The professionalism of this organization has just earned my future business. I’ve signed up now for their yearly maintenance program on all three units! Keep up the great work team!! Thank you. A happy customer!
David Olson
I had Furnace Problems on a weekend with sub-zero temperatures. I really appreciated getting a real person on the phone right away. Each person I talked to from Aire Serv from the person answering phones to the furnace technicians made conscious effort to communicate at each stage. Kyle was polite, professional, and fixed us up. Its never fun paying for emergency repairs, but Kyle made me feel it was in good hands.
Elizabeth Hill
Jeff with AirServ by far the best customer services I’ve ever had!!! Super helpful and friendly.
Mary
The work on my home started with an appraisal of my needs and a thorough workup and estimate of the work to be done, by Josh , followed by making sure I understood all that was proposed. I was given immediate information and I was scheduled for the work. The next day Don and Jared came and cleaned my ductwork completely while making sure everything in my home was given great care against damage. The men were complete gentlemen in my home and left my home cleaner than before they came. Thank you. Mary M.
Nick Benz
Tyler, Luke and Kyle could not have been better. Every was done well and quickly. They were friendly and professional and walked me through everything before they left. I'm supremely happy with their work!
Terry Henderson
Professional and efficient maintenance check on our furnace. I received text messages prior to appointment and when tech was on his way to my home. Jared was courteous, knowledgeable and they were running a special on the fee. A+ service!
Alex Nichifor
Tyler and Jeff were such a great help when installing my grandparents new furnace! They were very nice and polite. They also informed us well on everything they were doing and what had been done. They were patient with me interpreting for my grandparents. Great company to work with ! Thank you.
Austin Wheeler
I've used them for a few years now with furnace and AC maintenance, and every time it has been great service. They understand that my equipment is old or nearing end of life and are good about giving me options and information on what I'll need to do to improve my system. Today I worked with Jared Iverson and he did an excellent job getting my old furnace prepped and ready to go for the winter.
Rhonda Winterton
Service man was polite with a smile and quickly assessed the problem and fixed it. Very pleasant to talk to and went step by step so I could understand exactly what was needed.
Dolores Mackey
Aire Serv did such an amazing job installing my parents new air unit. Kyle, Ian, Jeff, Josh, and Rick did a great job working with me so I was able to translate for my parents. They were fast and efficient and had the job done in a matter of days. We will definitely be recommending them to friends and family.
Andrew Smith
I highly recommend Aire Serv. They are a very reliable company with well trained technicians. Darien is our go to technician and he a very honest and knowledgeable technician. Highly recommend.
Hallie Franco
We had excellent service from Tyler, Kyle, and Luke! They were professional, worked diligently, and made sure we were fully informed about all of our new systems. We would highly recommend them!
CJ (***)
Kyle and joe did a great job installing my humidifier and air quality filter. They were very friendly and did a great job walking me through it on how to use it. Would recommend this company!
Megan Steever
I read the Google reviews before selecting Airserv. Most of the review comments were about high prices. I chose Airserv anyway and here is why.
I had two companies come out to give an estimate on duct cleaning. Their price was $300 less. One of the companies told me they couldn't access one of the main duct lines, and I would have to hire a contractor to cut a hole in my basement ceiling, and come back and patch the sheetrock after they were done. The other company told me I didn't even need to clean that duct line out, despite the fact that I told him I have severe asthma and I haven't been able to breathe right in my new home. Neither one of the companies could figure out exactly how the duct work was connected.
I hired Airserv. Two gentlemen came out. The duct work is a little out of the norm, but the technician figured it out before I even had a chance to pull out my blueprints. They were able to access all lines because they knew how to find them and they have proper equipment. They cleaned the vents, and my asthma has been under control since. But it doesn't stop there.
The technicians checked everything. They told me my water heater and heating system were connected to the same line, and it's not safe. I'm just a single mom, so I'm thinking in the back of my head, "Okay are they just trying to gouge me like the reviews said?" I hired a home inspector, for goodness sakes. Wouldn't he have caught that." Well the safety of my kids is important so I hired them to fix it. In the meantime, I talked to someone from the City about getting it inspected and told him what was wrong and he said, "that's a big no no." I also talked to a guy with mid American energy because he was locating the gas line, so another company could install underground cable. I told him I hired an inspector, but they didn't say anything was wrong with my HVAC and asked him to check my gas connection over to make sure it was safe. Word for word he said "That's a no no." At this point I'm pretty confident there was no price gouging, they were genuinely looking out for my safety.
Today Kyle fixed the "no no" issue, which I think is industry lingo for someone really messed up. He showed me the work, told me where he made the connections and why he did it that way. He checked for signs of corrosion from the spot that was formerly PVC on metal.
In the long run, had I not selected these guys, my home would be unsafe, and I either would have had dust sitting in one of the main ducts aggravating my asthma, or I would have spent more to hire a separate contractor to open up my ceiling and then come back and repair it.
I confidently disagree on any claims that they charge too much. You get what you pay for and experienced technicians are very much worth it.
Adrianne Kashale
Tessa was professional and courteous and showed up on time. She did a great job of explaining everything and made sure I understood what was going on and services they were providing to fix both our heater and water heater! I would highly recommend Aire Serv!!
Charlie Toomajian
Joe and Dakota were careful, professional and thorough cleaning our heating ducts. They also explained each step of the process and answered any questions we had. It was a pleasure to work with them. I would highly recommend them if you need ductwork cleaned.
Ashley Myers
Great service! Really appreciate Brad and Chase’s professionalism, hard work and kindness
Leonore Friez
Peyton Rademacher did a super great job! He checked everything was very thorough! Thank you for his service today.
Emily Smith
When our AC went out, we called Aire Serv and they had someone come within a couple days. Ian was very informative about the company and the different options available to us. We were able to set up the install just 2 days after meeting with him. Josh came in and installed the AC unit, humidifier, and a new thermostat, and we could not be more pleased! Ian also came in the day of the install (and for a follow up a week later) to make sure everything was running smoothly and to answer any questions we had. Our family is so happy with the way our house feels, thanks to Aire Serv!!
B H
Aire Serv has been our go to company for a few years now. They do great work and always give great advice. Kyle normally does our servicing and does an outstanding job. Always appreciate his honesty and his explanations.
Evan Oster
AC unit went out recently and I called Aire Serv as I saw they were available 24/7. With it being so hot out I was desperate for anyone to come out and take a look to get our AC up and running again. I couldn't have been more happy with the service I received. They were able to get a technician out to my house the same day and when Josh arrived he did an amazing job of going over everything that could be the issue and did some additional checking to verify everything was as it should be. We replaced the air filter and discovered the compressor needed to be replaced. I was very happy with the price provided to me for the replacement and more than happy to sign up for their annual service package. This type of response and customer focused service gave me great peace of mind if issues arise in the future with my AC or furnace.
RebirthOfThePhoenix
Kyle did a great job with the inspection and was a very informative salesman. Jeff Kitchen and Austin did a great job on the install and let us know what was going on with each step of the process. The whole team was a pleasure to work with and did an excellent job overall. Thank you guys!
Trevor Houser
I truly have nothing but great things to say about our experience with Air serv! Their service and professionalism took an unfortunate situation of needing a new furnace into a great experience. Our service technician Kevin was phenomenal. He was the first one on scene to help diagnose our troubleshoot issues with our old furnace and he also assisted in the install of our new system! Then came Ian. One of the most honest and exceptional people My wife and I have ever met. He gave us several options and recommendations on which systems we could choose to move forward with and that aligned with our budget. He also took the time to explain in the ins and outs of our new system. A very exceptional individual who my wife and I truly felt helped us in a very honest and professional way! It’s been a couple weeks since our installation and we are in disbelief at how good the system is keeping our entire home (including the basement) at a nice and cozy temp. I would recommend this company to anyone including my good friends and family.
J D
These people are awesome to work with. I got a technician out to check my furnace and he showed me exactly what was wrong. A cracked heat exchange on my old furnace ended that furnaces long life. They worked smoothly with me to get a quote on a replacement and couldn't be happier with that process. The install technician was extremely helpful and polite. Will be keeping this company for all my heating and air needs for sure!
Eric Vargas VanderLee
We had an old HVAC system that was inefficient and unable to cool the house without freezing up. The furnace also struggled to heat during winters.
We hired AireServe as a second opinion after having a not great experience with another business. Tessa from AireServe came out and examine our old unit very thoroughly when compared to the other company. She took photos of the problem areas to help us understand what was going wrong.
After considering the many problems, we felt confident that replacement of the system was the best choice. I spoke to several companies in trying to find the best company.
Ultimately, it was Ian that sold us on AireServe. He came out and spent several hours with us showing us with the various options that were available. It was a great customer service experience that I wasn't getting with the other companies.
Also, they were able to schedule us for just a week after we first called. In the meantime, they gave us a portable AC unit because they saw that several hot days were forecast. We didn't even have to ask for this. I think the owner himself delivered this for us.
The day of install was actually kinda fun. We had Tyler, Travis, and Kyle do the install. They were all very knowledgable and efficient in their work.
Another benefit to Aireserve is that they have an electrician come as well. He did a full home safety check which was nice.
If you are a veteran or in EMS, ask about the discount! I am happy we went with Aireserve. I could tell through each employee's attitude that they truly enjoyed their work and loved the company. That is a model that I want to support!
Thanks Ian, Tyler, Kyle, Tessa, and Travis! Also thanks to the owner for bringing us a portable AC. If you want to be well taken care of, call this team.
Ashley Knipp
Aire Serv installed our new furnace and AC today. They were so fast and efficient!! We could not be happier with the service we have received from Aire Serv! Huge thanks to Kyle and Tyler for the installation, along with Aaron from Mr. Electric, and also thank you to Jared and Ian too!!
Becky Lee
Tess was extremely friendly and professional. She came out to give an estimate on our dryer vent cleaning and was very honest and knowledgeable! Although we didn’t use the service due to our budget I highly recommend them!
Larry Hoover
Our experience could not have gone smoother. Jared and Don were polite and incredibly knowledgeable. They treated our furniture with care and worked at pace. Jared was extremely helpful in explaining the procedure and in providing recommendations for what services he felt would best fit our needs. We definitely recommend Aire Serv for those looking to have the ducts cleaned in their home.
Shawn Dose
I have been using Aire Serv for 5 to 6 years now. Al, the owner, repaired our A/C after hours one hot summer evening and went out of his way to get it working. Their service has always been outstanding. This year our furnace was diagnosed by Dane Miller, and he found high levels of CO from a cracked heat exchanger. The next day we met with Ian Strum, and he explained our options. Ian was very good about answering our questions, and I did not feel pressured into purchasing a system I could not afford. We met with Ian several times throughout the process, and he was very flexible with setting appointments that worked with our schedule.
Our heating/cooling system was installed by Kyle Neuschwanger. I can tell that Kyle takes ownership in the work he performs. The install looks very professional, and Kyle installed the furnace and A/C in 2 days. The electrician was Rick Rackow. Rick performed a safety check and found a bad connection in our main electrical panel. Rick took care of the connection and made it safe.
I can tell that our new heating system works so much better than the previous one. The temperature in our house is more consistent, and the new system is quiet compared to the old one. All this improvement and we are using less energy. NICE.
I have been very pleased with the service and professionalism of Aire Serv. I would recommend them to anyone.
Sharon Knopf
Tyler and Kyle installed our furnace they came right on time took good care of us and made sure we understood our thermostat and that everything was working...cleaned up and were very respectful.
christopher bartek
My furnace went out on the coldest night yet this year at roughly 10:00 at night. I called the after hour emergency number and the customer service representative was awesome and very reassuring that they could get someone out in a very timely fashion. The service technician (Kyle N) arrived promptly within 20 minutes of call and was extremely professional and courteous. He did an awesome job of diagnosing and explaining to me what needed to be done in order to restore heat. I would highly recommend AIRE SERV for your heating and cooling needs.
Reggie Hammond
Air conditioning went out on Friday and was 80 degrees in my house with the August heat wave. I called Aire Serve at 7am that next morning and they had a technician (Michael) over that same day. I thought I may need a whole new system, but he performed his duties admirably and thoroughly. It turned out to be a bad capacitor. Thankfully, he had the right capacitor. He replaced that and charged up my Freon for me. Slept very well that night. Michael and Aire Serv saved me a lot of hassle and money. Thank you!!
Tamera Schutz
Our AC went out, and with being in 90's lately we knew we needed it to get fix asap. So we called Aire Serv and they told us, that next Wednesday would of been the soonest they were able to come out but they will also put us on a Emergency wait list just in case something opens up and they get out there sooner. The every next morning before 8am they called and told us they have get someone out there between 10-12pm. When 10 came the repair man was there right away and looked at our AC unit and knew actually what the problem was. our compressor went out so he put in a new part and got us up and running and check over everything else to make sure there were other problem. He was very professional! And very well knowledgeable! And I would definitely recommend this company. And will definitely use them again!
H4LO1001
I had Aireserve install a new furnace and AC this week and couldn't be happier with the service. They were all friendly, professional, on time and helped answer any question that i had. Big thanks to Tyler, Kyle, and Ian for their hard work and will definitely be working with Aireserve/Mr. Electric/Mr. Rooter in the future!
Jaylon Feenstra
After coming home from work I noticed my furnace was not working. Called and Jeff came out quickly. He was very thorough and explained everything he was doing. He got my furnace back up and running. Was very happy with the service I received. I highly recommend Aire Serv.
Landon McCluskey
Our AC was not cooling and with 90+ degree days in the forecast, a broken AC unit was not an option. I called 6 different companies on a Saturday, so all I could do was leave a message and wait to hear back. Airserve was the 5th company I called, but they were the first to get back to me (less than 10 minutes). When two other companies got back to me, the soonest they could schedule me was 4 days out, but Airserve was able to come the next day (a Sunday no less). Ben showed up and was very professional, yet explained everything in a way we could understand. He was able to fix the AC fast and get us back up and running in no time!
Trey Crawford
We woke up on Easter morning to a house at 64 degrees. After several different calls to other companies went unanswered Aire serv picked up on the first call and promptly got a tech to come down ( mind you it was snowing, Easter Sunday, and the middle of a global pandemic). Kyle had our fan blowing very quickly. He was very knowledgeable and confirmed exactly what we thought the issue was. After we decided it was time to for an upgrade we met with the sales rep Ian. This was one of the easiest and most straightforward experiences we have had with a large purchase, Ian was extremely courteous and really knew his stuff. We decided on a complete upgrade including new furnace, AC, and UV/Electromagnetic filtration. They had it installed very quickly, made the entire process simple, and made sure we knew how to maintain our new system! We have only been running it for half a day and the difference in air quality is already very noticeable! I would 100% choose Aire serv again! Big thanks to Ian, Kyle, Josh, and Aaron!
Summer Nelson
Great experience! Our AC unit wasn’t working so we contacted Aire Serv. The woman doing the scheduling was super friendly! Kyle was out quickly to assess and repair. Very professional and did great work. Highly recommend!!
Colin Weber
Jared I. was out to check on our furnace because it had been making some concerning sounds this week. He checked over the entire thing and found some faulty parts that he was able to replace pretty quickly. Very nice dude and professional as well.
Roxie Schmitz
Peyton was knowledgeable, polite and persistent to address issue. At -45 degree wind chill, he had to climb onto roof through a small acess point. He took care of the problem even in such adverse weather conditions!
Valentin Nolmans
I contacted them because I needed a new A/C mine was 20 years old. We had a date scheduled and low and behold mine broke down before the new one went out before the appointment. So they worked with me and moved up the install date. The tech was really nice, informative and a job well done.
Dream Beast
I found my new go-to company! I've worked with many plumbing/HVAC companies in Sioux Falls and this is by far the best experience I've had. I called their 24-hour service when my furnace went out on a cold night. Jeff Kitchen came over during a snowstorm and he did an amazing job quickly diagnosing the problem, educating me on the issue at hand as well as the state of my furnace overall, and he gladly answered the many questions I had. I found I could trust everything he had to say, which is very important to me as this industry is full of people who just want to upsell to you rather than fix the real problem. Jeff was kind, knowledgeable, respectful and professional. And to top it all off the price was very reasonable. This is the company you want.
ADDITION: We recently had to call their 24-hour service yet again and Tessa came promptly despite how late it was at night. She told us we needed to replace our inducer motor which couldn't be done until the morning. She graciously hooked us up with some space heaters in the meantime, and in the morning she replaced our motor very quickly and got our furnace back up and running. She was super professional, informative and trustworthy. Thanks so much for the great work Tessa!
Kolby L
Tessa, has worked with us at our previous house for the air system and also helped us when we moved. She is always so kind and knowledgeable! We love Tessa!
Sherri Crandall
We had Air Serve (Tyler, Kyle, and Dan) all three at our home to replace the air conditioning and heating units in our home. They were all very efficient, they explained everything efficiently and answered all of our questions great. I would highly recommend this company and all three of these gentlemen to do the job. They are our go to here in Sioux Falls for sure.
Chris Johnson
We had quite the experience with our furnace over the New Year. The Sunday before the New Year our furnace stopped working. I contacted a few companies and none of them responded but Aire Serv responded and sent out a rep within 45 minutes. After some work the repairman Jared spent time walking me through all of my options and we decided to purchase a new furnace after quite the deliberation and a few hiccups on our furnaces end. Jared communicated throughout the entire repair process and was willing to work with me even though I was a stressed and anxious mess. Because of Jared I decided to purchase our new furnace through Aire Serv and I am happier because of it. I would recommend them to anyone.
Andrew Olson
Kyle, Zack and Don did a great job installing my furnace and heat pump. They were very professional and courteous. They were missing a part for the install, and Ian, the salesperson, drove an hour to my home to help them get the job done! I am very satisfied with the whole experience, thank you guys!
James Labesky
Ian was very prompt , knowledgeable and pleasant to work with. Excellence interpersonal skills! Merrill worked very hard to get our air temporarily going and kept us informed on the progress. He was here for hours! He did excellent work! Kyle and Don were also excellent and pleasant to work with. I didn’t meet Rick, but he did a great job also! I would highly recommend Aire Serv to anyone for excellent promptness and professionalism. You saved us in a crisis while my family was here from Albuquerque! Thank you! Mary and Jim Labesky
eM
Outstanding customer service. Had a whole home humidifier installed a few months ago and it's been working great. The installer left the area cleaner then when he started. Also, he still put down a plastic protective mat even after he was told the flooring was going to be replaced because exceeding expectations was that important to him. The professional who provided the on-site survey and quote was was so good that I stopped getting additional quotes from the other competition.
Kevin and Amanda M
Our service professional Jared Iverson came to our home he was very polite professional did good work replacing our water valve and went above and beyond by showing us how our humidifier system worked I would definitely recommend there service again
Raven Hoffman
My tech, Kevin, was on time, professional, and efficient. He reviewed with me what maintenance he performed and his recommendations. I especially appreciate that I received a text when he was on his way!
adam herrboldt
Great crew! Tyler and Luke did an awesome job! showed up on time and work hard! Always willing to answer questions and explain how things work! Highly recommend them!
Pattie Erickson
Tech was very nice & polite. Kept me informed on what he was doing. He gave me a couple of options & prices for what he could do to get my a/c going. He didn't pressure me with all kinds of horror stories if I didn't do something immediately & spend lots of money!!
M Kutter
Jeff quickly resolved our plumbing problem today. He was quick, efficient and got the job done. He kept me informed along the way and made sure I was OK with everything before he took the next step. He was able to work out a solution for a major problem. Thanks Jeff
Mike Stephenson
The emergency team at AireServ was outstanding. Tessa, Jeff, Tyler and Josh went above and beyond on a Sunday to help get a furnace back and running in a timely manner and help me walk through the steps of what needed to be done. Tessa's follow up and care to make sure the furnace was up and running was/is top notch. Josh and her came back late on a Sunday (8-9:30pm) to make sure everything was taken care of and found that the thermostat wasn't the issue but circuit board. If they didn't come back- we would have had bigger issues long term. I can't recommend this crew enough!
Robert Adkins
Spoke with Ashley who was a customer service rep on the phone whom I had the pleasure of talking to both Thursday and today. Her professionalism and kindness was off the charts. She was wonderful in making the appointment for Monday and was equally fantastic when I just called in right now making a cancellation as a realtor I know was able to correct the issue. Ashley is a shining beacon for Aire Serv and a great asset to the business. What a Star!!!!!!! I will reach out to this company in the future for heating, cooling, electric, and plumbing needs simply because of how terrific Ashley was on the phone. Give this lady a raise as she deserves it. She is someone that you want to treat well and have working for you a long, LONG time!!!!!!! Reward her for exceptionalism and raising the bar. Well Done!!!!!!!
Gayle Mooney
Just had Joe come to do our semi-annual check of our furnace. He was polite, efficient, and got the job done quickly. Aireserv has been great for us.
Darlene Dose
Our experience with AireServ has been awesome. We have had our yearly maintenance service with this company for several years and needed to install a new furnace and A/C unit. Thru the process we worked with Zach Hallstrom, the Technician; Ian Strum, Home Comfort Design Specialist; Jeff Kitchen, Jared Iverson, Installers; Tristan Weber, Installer & Technician; and Rick Rackow, Electrician. All involved were so friendly and very professional. This company has the best service anyone could receive, including follow-ups after the installation. Thank you so much.
Jenny Jungen
Jared Iverson was the tech. He came out on a Saturday and fixed the problem. He did some follow up tests to make sure everything was running smoothly. I had a few questions and he answered them all. Very friendly.
Nathan and Kristen Benidt
My experience with Aire Serv was awesome. Tessa was able to come over right away and tell me what was wrong. She was up front about the options that were available to me for repair and explained everything clearly. She also gave me some good, easy suggestions to help my furnace last as long as possible.
Brenda Thornton
Typical situation where the AC quits working on the weekend and the house is already 81 degrees. Called Aire Serv at 0651 AM on a Sunday - and a representative answered the phone. (The company that installed the system just 2 years ago, did not have weekend service coverage). The representative clearly explained the charges and provided the name of the technician that would call me back. Merrill called and scheduled a time. He was professional, knowledgeable, and thorough. He explained the problem and explained how and what would potentially be needed to correct the issue. He gave me options on how to proceed. I was able to pay for his service at that time -- which is my preference. (My brother-in-law was so impressed (and he is a mechanic) that he is going to use this company for the new house he just moved in 2 days ago). I would recommend Aire Serv.
Alyssa Norgaard
Highly recommend Aireserv! Awesome technicians and amazing office ladies best experience!!
Miranda Aguirre
The technician got here a day earlier then expected which was great! He was super knowledgeable and didn’t try to up sell me. AC was back up and running and cleaned within 40 minutes. Highly recommend!
Victoria Hsu
I was introduced to Aire Serv when I was having air conditioning air flow in my house and it was not working efficiently. It was very hot. I emailed them at 3 am in the morning. Brad contacted me in the morning to schedule Tessa Jensen , technician to come out and check the air conditioner unit. I was thinking that they were not going to call me right away. She states it wasn’t good at all. It would cost me more to fix over 20 year old unit. They had Ian Strum to come out to talk about my options on a new air conditioning unit and furnace with humidifier feature as well due to both units are more than 20 yrs old. Jeff Iverson and Jared Iverson, installers came in and started the next day. I was surprised that they did quickly so my family wouldn’t have to suffer through the hot days. We had central air that same day. They came back and call us beforehand to be sure we are going to be home. They scheduled someone to clean my air ducts and Rick Rackow, electrician make sure that everything was working properly. Kyle made sure to keep us informed when the all was done. Ian came back to do a follow up and assist me to have the date and time set on my new thermostat to the correct and showed me what is needed to keep my new furnace running. They always call around the time that they are scheduled to confirm that you are available to meet with them. They have done outstanding job. We are going to enjoy our new system. Winter is around the corner.
Matt Winfrey
Been a good experience over the past few years as I have had a service plan with them since I believe 2017. I had my fall service done and they recommended full replacement this year due to the heat exchanger showing signs of wear and an undetermined life expectancy. Keep in mind the unit is also 19 years old. I was told up front that they are one of the more expensive in the area. I got a quote from another reputable company in town and they came in significantly lower for the replacement cost so I opted to go with the other company. I will say though that I never had a bad experience, just decided to do what was best financially for our situation.
Christopher Kolhoff
Jeff and Don were at my house today. 2-14-20 putting in a much needed furnace and air conditioning unit (for summer Of course). They were simply awesome! They showed up ahead of time, worked hard, and informed me of everything they were doing! If I ever get a new home and this needs done again, I’d instantly request them!
John Bailey
The technician and receptionist were both friendly and professional and came the same day. I spent $500 replacing a couple parts the technician showed me. He said he would email me more information on repairs or maintenance my AC may need. I never got the follow-up email. Several days later the AC wasn't keeping up. They are however very good at following up on payment as its due at service and I wasn't home when he completed. I received multiple voice mails and calls to get paid that day. For a repeat customer I'd expect an invoice in the mail since I couldn't stay while the technician finished. They also left an annoying advertising yard sign without asking me first.
holly winner
I appreciate the 24/7 service you provide. My A/C went out on a very hot day and I needed someone to come on a Sunday. I called Aire Serv at 8:45am, had someone on-call call me back at 10:45am notifying me that there was one person a head of me. Received another call at 11:25am saying they would arrive in 15 minutes. Tristan arrived promptly and was very polite, professional and knowledgeable. In no time he was able to pinpoint the problem part. He also had the part in his truck and got my air up and going in no time. Being 9 months pregnant with children in the house, it was very comforting finding someone reliable and trustworthy. Tristan is a wonderful example of a model technician and has made a lasting customer relationship with us for our future needs.
Linda Gjere
Ian Strum did a great job of clearly and succinctly explaining all of the house requirements for cooling and heating. He carefully explained how safety, electrical, and plumbing codes had changed since the original installation and how all that would need to be addressed.
He was clear about who would be installing. The install crew was on time, careful, and competent, and cleaned up everything!
Friendly and hard-working, with an eye on getting the test done well and properly the first time.
April Poppen
My husband and I had our Air Conditioner replaced and installed in a very efficient and timely manner. We are very pleased to say we have had no issues too date. We stay cool in the warming temperatures. Thank you Jeff K for a service well done we appreciate it. Thank you Aire Serv for providing professional services.
Rachael Donelan
They came to Mackenzie River Pizza Grill and Pub in record time on a SUNDAY and fixed our heat when our "Flying Disc" regular service providers who shall remain kinda nameless were no help at all. They have made a customer out of us 100%. Thank you guys for such a quick fix!
Emily Rakstad
Josh and Ian have done great work for us over the last 3 years. Very informative and answers all of our questions. Would recommend this company to anyone looking for AC repairs or HVAC.
Gary Nelson
Kyle and Kamren were very professional and did a very good clean install of our furnace and air conditioner. Thank You. Gary
Chelsea Schull
Kyle, Tyler and Don were very professional, on time, checked in with me throughout each day to let me know their progress, when they were switching things on and off, and ask if I had any questions. Kyle had been to our house for a previous HVAC service - I REALLY appreciate that Air Serv tries to send the same technician who is already familiar with me, the house, the systems.
Andre Espinosa
I received great service from the Aire Serv Technicians that came out on my call. Kyle and Tessa from Aire Serv were both knowledgeable and professional and they addressed all issues with my system as well as my questions promptly and with confidence. My experience with Aire Serv was top notch and would definitely reccomend them and will use them for any future need. Thank you.
Sean Bennett
A+ in Great service, Positive additudes, and being on-time. Tyler and Travis really made having them over feel like having friends over. They did what was needed and helped make sure that i knew what everything did. I highly recommend these guys and am very satisfied with their service.
dg wells
Tyler and Don did a great job today installing our new air conditioner. They were professional and considerate. I would highley recommend them and Aire Serv .
Michelle Micucci
My experience with Aire Serv has been great. We recently had the blower motor go out in our 18 year old furnace. Dane Miller was the tech that came out to look at the furnace. He knew right away what was wrong with the furnace and gave us an estimate on fixing it. We decided that we did not want to put money into a furnace as old as ours, so we made the decision to have a new furnace and AC unit installed. Not something anyone wants to do but Ian Strum made the whole process easy and stress free. He met with us the next day and explained what all happens when a new unit gets put in. He was very knowledgeable about the different units they offer and explained it in a way that was easy to understand. Tristan Weber and Don Jeitz did the install of our unit and the duct cleaning. They were professional and friendly. They got the new unit installed quickly and had Rick Rackow come and do the electrical work. The electrical work was done very quickly and he even did a home safety check which was much appreciated. He recommended that we replace our old smoke detectors and let us know how to do it ourselves. Once the new unit was up and running we did have some noise with the ducts. Ian worked with the installation team and got the problem resolved right away. Our new unit works beautifully and we are so happy we decided to have Aire Serv do the job for us. I would highly recommend them to anyone.
Rita Barrera
The whole experience was great. Jeff & Tyler were the installers. Extremely knowledgeable, great communication skills and outstanding work ethic. Kept me informed, answered my questions immediately. They worked very hard and left the area cleaner than they found it. If I ever had issues again I would ask for them.
Melissa Ledeboer
My furnace went out over night and when we woke up it was 42* in my house.
I called around 10 To get a tech out and Zach showed up around 1030/11. Worked quickly to figure out the problem and found out we needed a whole new unit. Ian came in to talk about costs of a new unit and financing options. Once a decision was made Zach came back and worked until 6:00 pm on a Friday to at least get us heat. Zach came back to finish the job on Tuesday.
Both people were great to work with and made me feel at ease of having strangers in my home. Will definitely use them for any heating/cooling needs in the future!
Rodger Lacy
Ben is a very professional and competent serviceman. He is very likable and easy to work with. All of his work has been of the highest quality and he is very thorough. I would recommend hi and Aire Serve to anyone.
Jim Dewey
Fast, friendly. HVAC guys own words “I am here to help you save your money! Not to make you spend your money”
Kelli Watt
Luke and Dakota were great! Very professional and kind. Show me before and after pictures. I will definitely recommend and use AireServ again.
Scott Linder
I had Aire Serv do a preseason checkover of our heating system. Service Technician (Jared Iverson) arrived on time the day of appointment. I was pleasantly surprised on how thorough he was. All aspects of the furnace operation were checked and found to be in proper operation and performing at prescribed factory standards. When finished, this 10 yr old Heil furnace needed no parts replaced. This too, was a nice surprise. My thanks to Jared for doing a great job and explaining things as he went through the preseason checks.
Kyle Masters
Had a leaky drain on the blower by the furnace and AC in the basement. Needed a replacement on both. Called Aire Serv of the Sioux Empire and received a prompt, professional answer. Ian came to the house and took his measurements and surveys. Instead of trying to upsell, he informed us that our AC was too small and our furnace was too large. He was honest and up front, advised us to take the middle-of-the-road package for our home size. Didn't try to sell us on some fancy platinum package. I received a phone call every time they had an open tech before the installation appointment just verifying that our AC was working because they could dispatch an open tech if needed. Techs were prompt to the appointment. They were very clean, professional and did a great job. 5/5, would use Aire Serve of the Sioux Empire again.
Jolene Feenstra
I had AireServ do a spring assessment/preventative maintenance on my AC system. Jared was timely very knowledgeable and explained exactly what he was checking. AireServ always calls to advise the technician is on his way and who the technician is. Appreciate that part of the service.
Francis Campbell
The service was replacing several Ground Fault plug-ins and moving a AC and Cable wires from an inside wall to the outside wall which was enclosed as a screen porch. The wall was approximately a full foot width, and 2x4 ‘s, to go through, creating a major project.
This was accomplished and checked out to ensure everything was working. We are very pleased with the results and very impressed by the “can do” attitude in completing the job!
AJ Dines
Kyle N was awesome! He quickly diagnosed the problem with our heat and was able to get the part and repair it fast. Would recommend Kyle to anyone!
Danah Riswold
Would highly recommend Aire Serv. After having our furnace inspected, Tessa Jensen explained all issues with our furnace and after deciding to replace our furnace and heat pump, the Aire Serv team of Ian Strum, Jeff Kitchen & Kyle Neuschwanger did an amazing job getting a new furnace replaced quickly and efficiently. They answered all questions and helped us determine what we needed and all available options. Thanks!
Nate Moyer
I have had a continuing issue with a howl coming from my furnace. Jeff came out to diagnose the problem. He replaced the blower motor under warranty. Jeff does great quality work. Definitely will be recommending Air Serv to friends and family.
Mallory Anderson
We had a great experience with Ryan! Granted we are having to replace our AC unit, which isn't the most ideal situation, but Ryan was very helpful in assisting us with decisions on what to do. Our unit was replaced, they were very professional and friendly, and now have a fully functioning unit. thanks guy!!!! appreciate the awesome work :)
John Bart
We have been pleased with Aireserv. They did a repair call on Sunday so that we had air conditioning during the transition to our new air conditioner. Ian was very helpful choosing the right system for our home and budget. The installation was professional and we highly recommend this company.
Katie Cobb
Ian was great to work with to help with my options and the know what was important to me! Jeff, Tristan, and Rick were great when installing the equipment. The expierence was great. Everyone was respectful to me and my home! I highly recommend Aire Serv!
bkm762
The Air Conditioner wasn't working so we called the landlord. He called Aire Serv. Now, being a retired Police Officer and a veteran suffering from PTSD I am reluctant to whomever I let in my home. The Technician (Jess Jensen), arrived within just a couple of hours of calling. Her appearance was professional and her attitude and mannerisms put me at ease right away. She put on her booties and got right to work. She found out what the problem was within 10 minutes.! She told me what the problem was and got to fixing the problem. It was all done within an 1hr. Jess also took her time to give me tips for how to keep the house cooler in the summer, for example closing certain vents and closing the blinds of West facing windows in the heat. After a few more minutes of talk she left. Excellent experience! But here's the kicker, later that evening I was talking to my brother on the phone and we got to talking about the service. He said" was it a lady who looks...…? " and described Jess to a T. Come to find out that Aire Serv had done extensive work on my brothers house this last winter when he was having condensation build up under his roof. When he called Aire Serv they sent the whole Marine crew, 5 trucks! .My brother also told me of one of the Technicians who actually climbed up on the roof in cold winter to cut a hole in roof to install the vent with no problem. He loved them. This is a great outfit and the owner should be proud that Jess represented your company proudly. Thanks. Dan Brison
Steve Schwartz
This is my second review based on the continuation of superb service. They had scheduled a routine HVAC check-up and Jared I could not have been more pleasant and helpful. I continue to enjoy having these guys available for our service needs.
Arthur Wesman
Your crew Dakota and Chris were here.I feel that they did an excellent job and explained what they were doing when they doing it. They both were kind and.respectfully. I would like to give them a Big attaboy for a job well done. Art
roc rupp
Tessa was great help. Went over each step with me and explained what she was doing to my furnace. Very friendly. Aire Serv respond time was great too called them at 11am and where here by 130pm.
Judy Kirby
M.E.K. and J.G.K
Ian, the home comfort design Specialist, spent three hours with us as we decided what type of Air Conditioning and heating unit to purchase. He was very patient and went through the different options which were available. Ian did not pressure us in any way. He answered all of our questions in full. The only thing we wish he would of discussed with us is the air filters. This took us by surprise!
When it was time to install the new system, Jeff and Josh did an outstanding job. They were able to take out the old air conditioner and heater and replace it within five hours. They were both thorough and detail oriented. Jeff and Josh answered questions on how to change a filter and helped explain the different options of the thermostat. Mr. Electric Man also did a wonderful job with the electrical work. Finally, Jared and Jordan performed a wonderful job cleaning out our ducts and vents. We were surprised how much lent and dirt was removed. We will refer friends and family members to Airserve Heating and Air Conditioning.
Paul Gourley
Recently Aire Serv successfully replaced 27 air conditioners at an apartment building that I own. They exceeded all expectations finishing the project on time and showing clearly their outstanding technical abilities. Their pricing was competitive and I have since continued to use them on other projects with the same level of success. They are responsive, honest and capable. I highly recommend Aire Serv, Al and his team.
Shahab Hosseiny
i called them at 5:30am and they responded and schadualed for the same day, which i used to call other companies and they gave me almost one week later appointment, whic in the winter did not make sense, i will use this service because of emergency 24/7 service they have,
Zac Appletoft
Air serve did great job of installing our new hvac system. Ian strum was very professional and knowledgeable. Kyle Neuschwanger was super friendly and helpful. Don jeitz and rick rackow did great work as well. Highly recommend aire serve. Thanks for the great service.
Sincerely Zac Appletoft & Amy Lowrie
Andrew W
We hired air serv to install a mini-split system in our house as our primary HVAC system for heating and cooling in late 2017. Ian spent hours with us over the course of several days researching and answering questions for us so that we could make an informed decision. When the technicians installed it, they were very helpful by explaining everything and showing us how to properly maintain the system.
A year later I called to have the units inspected, the technicians that arrived were unfamiliar with our service history and this type of unit. After some fumbling with the plastic housing, informed me that they needed to be cleaned. After being told that this was not something I would be able to do myself, I watched them spray some cleaner on the units. That's it. I googled the two products they used and found them both on amazon for roughly $30 for the pair. The bill for the work they did.....$367.
Dissatisfied, I left some negative feedback regarding the whole experience. Ian promptly contacted me and explained that the lead technician was newly hired and there was some confusion on their part as to what to charge us for. Air Serv voluntarily refunded the entire service fee! Ian also explained that the work they did is absolutely something we can do ourselves and explained that the cost of the cleaning service we received is normally significantly lower.
I am impressed with their dedication to customer satisfaction. Mistakes happen and technicians sometimes make the wrong decisions when on a call, but the company as a whole has never let us down. We will continue to be Aire Serv customers for all our heating and cooling needs.
dustin johnson
Our AC went out, called for service and they were able to send a guy out right away. I knew that we were in need of a new system but wanted to get by until the new one could be installed. Jeff did everything he could to get us back to a cool house. I have always been impressed by Aire Serv’s service but I gotta give a shoutout to the “above and beyond” work from Jeff.
Thank you!!!
Brandon Varilek
Our heat went out this weekend. I sent a request through Home Depot for an in-home consultation for either repair or replacement. The Aire Serv rep called me within 10 minutes of the Emil confirmation from Home Depot. Ryan S. was very professional and I appreciated the promptness. We have a gas fireplace as well, so we did not need urgent attention, so scheduled an appointment for Monday. Both Ryan and the service tech were here early in the morning for diagnostics, it was decided that we need to replace the furnace. Within 45 minutes, the team was at our house dismantling the current furnace in preparation for the new furnace. I am beyond pleased with their service and highly recommend them for anyone needing HVAC repair or replacement.
William Conway
I was over at my mother's today while your tech came by. Jeff Kitchen was his name. He was very patient with my mother, who doesn't communicate all that well. He also answered the questions I had. He was VERY knowledgeable and gave my mother what I have learned is a very fair quote. I will definitely tell my friends about the experience and we'll be using AirServ for our heating and cooling needs.
Kathy LeMair
Jared I. came to my home for an a/c check. Great service heading into a/c season. Jared’s inspection was thorough. He found critical a/c needs and Bc of those issues he checked furnace for related connectivity needs and determined furnace needed repairs too. Both were at lifetime service expectations so respective upgrades to new units was understandable and I was glad I learned of the service needs at this maintenance check. Jared was knowledgeable to briefly review for me repair services vs new appliances and offered an appointment with a technician to further discuss options. Happy we caught this significant home need early before in the middle of summer heat. Jared was timely professional personable. He practiced safety measures wearing a mask during covid19; I saw this as respectful. Overall exemplary service.
Erik Nielsen
We had Ben Johnson from aire serve come and inspect and fix our furnace since it was not working properly. Very friendly and professional. Will definitely be calling aire serve for any future maintenance needs.
Michael Burns
Great service, Zach was very professional and fast. Our furnace went out on a Sunday morning and they came out right away and got it all fixed. They didn't charge extra for coming out on the weekend and have us a few different options of ways we could solve the problem.
Howard Pallotta
Ben and Joe showed up on time with badges for ID. For heating maintenance they were through and made adjustments for fan speed and provided new filter. Nice job.
Nick Snyders
Great Service and product options. I had a new furnace installed by them in December of 2016. Worked great all winter and when this recent cold air came in it did not heat properly when first turned on. They came to our house within an hour and fixed the problem no charge. Thanks for keeping our system running.
Skaii Nyght
The whole process for getting my AC unit replaced went very smooth. From the initial refrigerant recharge and problem diagnostics with Jared, to the sales consultation with Ian, and finally the installation with Tyler and Kyle, every step of the way was as painless as I would imagine replacing an attic AC unit could be.
Brad Rehfeldt
Air conditioner went during a week of 80 degree weather. Matt, Allen, and the Air Serve team were at my house within hours of my call. After looking at my current system, they recommended replacing my airconditioner and furnace systems. This process was done within a day and a half at an affordable price.
I would highly recommend the Air Serve team to anyone looking for a trustworthy, competitively priced, and quick servicing HVAC company.
Scott Overby
Jeff and Tessa were just out to my place, jeff was elbow deep in chimney guts with a smile on his face on my behalf because he knew he could get it fired up tonight! He and Tessa were awesome, super helpful I would recommend them to anyone! Thanks for showing up within about 25 minutes from calling and fixing the problem (carbon monoxide!) And getting me going so fast! Huge relief!! Thanks again guys!!
michael barda
I had Jared come to my house today to do a routine checkup on my furnace. I’ll have to say I was very impressed by his quality of work and demeanor about the whole process. Very personal, friendly and he answered all of the questions I had. I will DEFINITELY do business with AireServ in the future. I would 100% recommend them for any HVAC-needs you may have.
Samuel C. Harbert
Simply amazing staff. They were compassionate, accommodating and kind. Highly recommend.
Mason Helphrey
Had a garage heater installed my my house, the guy who came out and quoted me was great and easy to talk to, and the two gentlemen who did the install were professional and fast.
Pete Kleinjan
Such a great experience from start to finish. We contacted Aire Serv because our old furnace was on its last legs and was going to need replacement soon. Ryan spent several hours answering all our questions about new Lennox furnaces (always on time, never missed or rescheduled an appointment), and even had some HVAC technicians come over to make sure our complicated installation could be handled with a good outcome. There was never any pressure or "hard sales" tactics. We felt very comfortable making a decision to go with Aire Serv after reviewing all the information and prices for new furnaces. Thanks Aire Serv!!!
Benjamin Skelly
Our heat had stopped working and they had an employee, Zach, out at our house within a few hours. He was able to diagnose and fix the problem with no questions asked. Zach worked great with our curious cat who kept trying to see what he was doing. Overall, great experience, highly reccomended.
Dan Feucht
My furnace went out Friday afternoon and after trying some of the simplest fixes that night I decided to get help the following morning. Jeff K. was at my house first thing Saturday morning. We talked about what was going on with the furnace and he showed me exactly what the problem was. Had the furnace working perfectly in a short amount of time and Jeff talked me through some maintenance that I could tackle myself while we waited for the house to heat up. I'm very grateful for the quick response and professional repair from Aire Serv.
Gerry Ambroson
My wife and I first became acquainted with Aire Serv in March 2010 at the Home Show here in Sioux Falls. We had just moved into Sioux Falls and signed up for a plan to have our AC checked later in the spring and the the furnace in the fall. When they checked the furnace everything was working well. The furnace had a life of 15 to 20 years but had been in the home for 24 - long before we bought the home.
In January, the furnace quit during the night. We called early that next morning and Al Hallstrom came to look at our furnace. Despite working on it for quite some time and trying different options, the best that could be done was a temporary fix until Al could install a new furnace the next day. Al explained why the furnace needed replacing, which didn't surprise us, and the options we had for furnaces. Al gave us a recommendation and some time to decide while he finished up some preliminary work that day.
Al returned the next day with the furnace we selected and installed it well before the time estimated. The cost for the furnace and his installation time was VERY fair and at the last minute we asked about having a new programmable thermostat installed. He had one on hand and it was exactly what we wanted. So, he installed it too.
Later that year (2011), we had a problem with the air conditioner late on a hot, muggy night with family staying at the house. Again, we called Aire Serv the next morning and Jeremy came. The problem was fixed VERY quickly and again the cost was VERY reasonable.
We've had nothing but good luck with Al Hallstrom and the staff at Aire Serv. Whenever we have a problem, we call them first. If they can't fix the problem, they tell us they can't and offer advice on our next steps.
Matt bohmbach
Darien came out and installed our air purification system in our new house. Very professional install, helpful and very clear on the services provided.
Tom Kandt
Jared Iverson came over to install our humidifier and electronic filter. Everything was done professionally and am happy with the work. The finished product also looks great and the price was right! Would recommend to friends and family.
Brian Rook
Had Jeff Kitchen for furnace repairs. He was prompt and very thorough. Walked me through what he was checking prior to fixing and then followed up with what he fixed and the status of other comments. He did more than fix the problem.
betty froehlich
Tyler Vitko, Brad Plaga, and Jay Duggan were so easy to work with! They were helpful, courteous, and knowledgeable.
Melody Dennis
Kyle came to our home and helped get our air working again. He was so kind and even after our air was working he checked a couple more things to make sure it was set!
Michelle Palmer
Jared came out at 3am in a flash! Our heat went out sometime late p.m. Its -5 degrees outside. We have 3 kids, cats, and no heat by midnight. We tried fixing it ourselves...then called a pro after 2am. He had it fixed and reheated in less than an hour. Super awesome service.
rick kokesh
Showed up on time and very friendly. Checked out the furnace and inspected it and also installed New filter and checked my filtration system. Was very knowledgeable in answering any other questions I had.
Michelle Carter
Matt & Collin were great to have stop out for my recent air conditioner troubles. They answered all my questions and walked me through the process beforehand so I could decide whether to repair it or replace it. They arrived right on time and in fact had to wait for ME to get home cause I'm so used to the scheduled times repair companies giving as being wrong! Will definitely recommend them to friends and family!
jason mccubbin
Jared was great! He called back right away with an ETA then called back a 2nd time when he was 15 minutes away. Jared was very professional and explained everything in great detail. I will use AireServ again just because of the excellent customer service all said and done less the 4 hours from the initial phone called to having it fixed and done.
Thanks again Jared!
seanpt
Came home Sunday 1/26/20 after being gone for a couple days to a cold house and a furnace out of commission. Called Aireserv and they had a tech out within 45 minutes. Furnace was fixed and back to heating less than a half hour after that. Jared Iverson was polite, professional, knowledgeable, and explained the issue and what it was going to take to fix it. He also told me about other services he'd recommend and what those costs would be. No pressure trying to upsell other services, he just laid out the facts. I would definitely recommend and use Aireserv again in the future.
Sonja Boon
Gave us all the information we needed to make a wise decision. Ian was fantastic and never forgetting Rick. He did such good a good job. He really had his work cut out for him. Job well done!!!! Rick even made friends with my three naughty dogs!
Arlys Johnson
We came home from an 18 day trip to a non working air conditioner and leaking water heater. Aire Serve came out the next day to evaluate our needs. We needed to replace the air conditioner and water heater and opted to replace the furnace at the same time. They were able to put the new air conditioner in that week. All contact with the employees was very positive and they did a good, clean job.
Michelle Maillet
Tessa came by to do a maintenance check on my old furnace. To my surprise , she showed me a large crack in my furnace. I had a gas leak and carbon monoxide was flowing into my house. Thanks to Tessa. I had a dangerous situation, and didn’t even know it. She then called Ian. He was here in just a few minutes. He explained all of my options. And made it easy. The technician was here first thing the next morning. I was relieved that I didn’t have to go days without heat.
Mary Becker
Thanks to Dane for getting my ailing AC working on a hot Saturday! And to Ian, Merrill and Leon for installing a new system as well as a new water heater. They were responsive, professional and easy to work with – would recommend Aire Serv for your needs!
Judy Zimbelman
The heat was moving west through the state and my air conditioner had been disconnected from the home for landscaping. The original guy that disconnected it was busy and I needed it fixed pronto. Al sent out his son Zach and it was done in two hours and the same day I called. Great work. Will use them again and recommend them to all. Rate was 200.00 less than another Sioux Falls company I had first called.
brandon deboer
Had my furnace quite on me and they were there to save the day!. Great customer service. Reasonably priced. In weather like this, it's great to know that air serv will come out of town 20 miles to service my heating and cooling needs for a decent price. I would recommend them to everyone.
Scott Feekes
I have 2 furnaces in my split level home, one furnace kept losing pilot light ignition,so called Air Serve to come look at furnace,needed cleaning so while they were here I asked them to cleaned and inspect other furnace as they were 46 years old. I am so thankful to Zach Hallstrom for finding that my other furnace was leaking serious amounts of carbon monoxide into the house, so he called in Ian Strum to visit with me about new furnaces and central air unit as they would work more efficiently as all new units ,which I understood as my central air unit was repaired previous year and was told it wouldn't last much longer so we made a package deal with 2 furnaces and central air unit. To my surprise with temps in subzero's I didnt expect them to get me done right away. May I say this all started on a Monday, by Wednesday at 330p.m I had 2 new furnaces up and running and they came back and installed central air on Thursday (wow) I was impressed by there devotion and dedication to keep a customer SAFE and warm in such extreme conditions Kyle Neuschwanger and Jared Iverson did all the install ,I cant say enough about the thorough job installing furnaces, the ability to answer my sons and my questions and I believe they left my basement furnace area cleaner than they found it and Rick Rackow did an amazing job with all new wiring all the way to thermostats in upper and lower levels. Oh yah I almost forgot to mention Kathryn the receptionist that answered the call and got me started in this whole process she even called everyday and let me know when technicians were on they're way ,what great customer service . I think they will have my future business whether in this home or the next.
Tim Adams
Had a spring check-up and were well pleased with the service.
Notice of who will be visiting and communication for follow-up were clear and appreciated. Ben J. was especially attentive and clearly explained any questions posed with ease.
Janice Gilbert
Had an issue with our central air. Called Aire Serv; and from my initial phone call through the repair of our ac unit, they're employees were friendly, knowledgeable and professional. Great customer service and quality of work. I would recommend them for sure.
eric dirks
My experience With this company was well above what I was expecting! Dane was very professional and I could tell right away that he knew what he was doing and that his first priority wasn't to clean out my wallet. he was honest about my options and i will definitely be coming back.
Tyler Nettestad
This company installed a new ductless mini split system for me a couple years ago. The install job was done very professionally. Lately, there have been a couple issues, and they have come out on a couple different occasions to fix it. They were very prompt each time. Thank you.
Matthew Harris
Very professional! Technician was very knowledgeable and efficient!
Kim Sehr
Despite being after business hours, responded quickly. Repairman was very professional and informative/helpful.
Nate Wattier
Jeff got here shortly after I called, he was friendly, informative and polite. Had my furnace up and running in no time at all. I’ll definitely be using Air Serv in the future.
Brian R U bright
My AC unit went down right after a recent lightning and hail storm but I didn't know until the next day when the house got hot.
Most places were closed so I looked companies up online and after reading many reviews calles Aire Serv.
That came and got my unit working within an hour of my call. As a disabled veteran who is inside a lot having working AC is important. I am extremely happy with our local Aire Serv and would happily refer them to friends.
ljrossow
Very disappointed. They said they would show up between 10 and noon, which isn't uncommon for that kind of time frame. I got a call at 11:30 saying the tech was on the way. 45 minutes later I called back and asked where the tech was. The person who answered said "he's on the way, ok". After another 45 minuted he showed up.
I told him that I thought the dryer duct had separated, he looked at the duct inlet and exhaust, and then stood around for 15 minutes.
He went to get his ipad and came back with an estimate for over $600 to fix it, saying "I am going to have to cut your basement ceiling out and patch it with vent covers". I told him we would think about it and then he handed me a bill for $95 saying it was an assessment charge. He should have handed me a check for $95 for wasting half my day.
I will never call Aire Serv again.
Update:
I received a call from the owners. They were very apologetic for the time taken to get someone there and even refunded the $95 for the inconvenience. I appreciate the pride in ownership that they showed to call and ask what it would take to make it right. For that I will upgrade to 3 stars.
Cole Heyd
My air conditioner went out at my house while I was at work and got home to house that was 80 degrees in the middle of summer. Called these guys and they had a service tech out in less than an hour and it was fixed within a good amount of time. These guys are rock stars, I would recommend them
Tami Kulhavy
Polite, professional service. Ryan called prior to his arrival and was great to work with. He diagnosed and resolved the issue and explained everything as he went. If you need trustworthy, dependable service, Aire Serv fits the bill!
K A
Jared Iverson came to our home as our 2nd stage heat wasn’t firing. He took the time to properly diagnose the issue, took the time to show me the system explaining how it works and happily answered any questions and offered solutions toward my concerns.
Turned out the installed thermostat was faulty, but (although older) the system was fine and performed needed maintenance on it.
Now we have heat during the coldest of months and I’m thrilled.
I could not recommend him and Aireserve more!
Thanks!
Tom Rambow
Jared Iverson was professional, honest and timely. He assessed and repaired our AC quicker than expected. Couldn’t be happier!
Jeremy Hepper
Brad and Kyle from Aireserv of Sioux Falls did an outstanding job! Very helpful and friendly. Quick response. Would recommend!
Matt McAreavey
I hired Aire Serv to install a Geothermal unit in my older home and could not be any happier with the results. The installation and ductwork replacment was cleaner and more effecient than I thought possible given the age of the house and number of additions. During the estimate phase I learned they do not take some of the shortcuts often seen in new homes and that was the kind of detail I was looking for. Again I am very happy with the final product.
ed paquette
We like going to Aireserv because they can do everything all under one roof. We recently had Kyle, Ian, Tyler, and Rick install a new AC, new furnace, and water heater. All work was clean and completed in four days.
Paul McKinstry
I had air serv to my house on 2 seperate occasions,
The first was when a sensor which activates the pilot light started acting up, turns out that it was simply a port on the bottom of the draft inducer housing had plugged with some debris, Jeff K recommended that I add an elbow on the pipe coming out of the roof to prevent it from happening in the future, even pulled up what I needed to buy on a website to make sure I understood what needed to be added, no issues since that visit with our furnace.
The second time I had Jeff out it was to replace a section of copper pipe that feeds my sprinkler system, I walked him around to where the pipe was located and he went to work on it, I'm glad that I got to see him repair it because it was literally so fast that if I had simply walked back to the front of the house I would've missed the display of a true craftsman at work.
This company knows their stuff and they are a working class company, meaning they're not out to empty your wallet, they are out to get your stuff fixed right the first time, and back it with service after the repair because as we all know, "they just dont make stuff like they used to" it's nice to see a company that still runs "like they used to"
Thanks for your help on my place Jeff and co.!
I really hope to not have you guys out again, but at the same time I'm looking forward to our next visit.
Thanks again
Paul
Deb Murray
Kyle and Don installed a new central air unit and furnace in my home. They were very polite and professional. I would recommend this company anyone.
Ron Carl
First things first I have AC that’s works great now on July 5 2018 when Dane came over to do service call he saw a couple things that did not look good he put a request to have somebody come out to look into my AC so they sent out Ian Strum he did what he does and came up with a plan for the new AC and that was for a system that was a half ton bigger for the house set a date to have there installer Tristan and Rick the electrician to do the job and it works great been waiting for some hot weather to see how it does so I can write this review.
Thank you AIRSERV and the people that work there
Janean Burke
Tessa has excellent customer service skills. She is very friendly, knowledgeable, and informative. I will request her specifically next time we need repair or routine service. Thank you Tessa!
Judee Howard
Ryan arrived, was friendly, knowledgeable, and informative. Completed the inspection of my AC unit in a timely manner and answered any questions I had. We have been looking for a new service company for our heating and air and I think we've found it!
Gary Messerli
Kevin showed up on time. Was very professional and knowledgeable. Fixed the furnace expertly and quickly. Great service.
Kory Novotny
Josh was who came out and fixed my AC. He was so nice and didn't try to rip me off. He told me what I needed, for it fixed quick, and double checked everything. I would recommend.
Brad Poelstra
Chris and Kevin did a fantastic job of cleaning out the ducts and vents and I could not be happier. Everything was explained well and my dog was sad to see them leave.
Jennefer Corbin
I had my furnace serviced for the first time since I had my new furnace put in few yrs ago yesterday my furnace was not keeping heat so I called them yesterday evening and they had a tech come out that very evening. They are a really good company and I will keep my business with them.
Donald R Erickson
Kyle and Chance did a great job.
Brett Johnson
Great customer service and timely installation!
Cheyenne LeBrun
Tyler was great with insulation installation and cleaning ducts. He was here for 2 days and got it all done in a timely manner.
Charles Mills
Had a new AC system installed today. Tyler and Kyle were courteous and professional! I’ve been using air serv for years and everything has always been top notch.
Brandon Kathman
My overall opinion with this compay is great, they do not have the highest price and they dont have the lowest, but they are very fair. They give you the correct number right off the bat and dont jack you around. I called 5-10 other companies and they were lower priced to start with and as you were getting closer to getting our business the price kept going up. Our furnace and air conditioning unit went out within months of each other and the did a good job on both and were very prompt on getting it done, and they were not pushy about making you decide right this second, but in south dakota when your furnace goes out you need a new one soon, and they were good about doing so. John Seten was the sales guy I worked with and he has good communication e-mail,text,phone, ect, and very timely and understood our situation and gave us options.
Sam Proctor
Good service, on time, very pleasant. explained every thing.
Aaron Townsend
Very professional and also very thorough. Jeff was able to easily identify all problems that were wrong with my furnace and directed me into the right course of action. Would definitely recommend!
Matt Bender
Zachary was super helpful and professional in getting our furnace back up and running. He was great with explaining all the work he was doing before he made the repairs. Thank you again for your help
sadi peck
Called and they where able to get someone to my house that day, even better the technician called and quoted a time frame but was able to get there sooner! Staff was very friendly, knowledgeable, and worked fast while giving advise and showing us tricks to use in the future!!
Chelsey Schnell
We had them come out for a furnace tune up and they were on time, notified me before they arrived, the tech was kind and wore shoe covers and was very informative and thorough. Would recommend them for sure!
Cynthia Tobin
I appreciated it when they reminded me to maintain my furnace and A/C. Jared Iverson came out to our home and was very friendly, efficient, knowledgeable. Great person to work with!
Debra Lillie
The service man was honest professional and on time. He explained everything in layman's terms. He did not make us feel like he was rushed.
LINE-X of Sioux Falls
I had an A/C unit replaced by Aire-Serv and could not have been happier. Zach is a great tech and worked extremely hard in the hot weather to get us up and running again! We now have cool air again and could not be happier! Thank you to Zach and Aire-Serv!
Abby Alderson
Kyle came out today to install a new motor in our furnace and he was wonderful! Very fast, professional, and helpful!!
Erin Miller
Great personal service and very quick and respectful group of guys!! Jared Iverson, Ian Strum, Jeff Kitchen, Seth Ellefson, and Rick Rackow did an amazing job and haven’t had a problem since!
George Anderson
I called AirServ and minutes later Matt Garry called me. Matt was extremely polite and professional. He walked me through all my issues and answered all of my questions. Outstanding service, I will be recommending this company to everyone based on Matt Garrys service.
Butcher
Tyler and Jay were on time profession and did a good install on the new ac.
Jake Fox
Waited a little less than an hour on a Saturday for him to show up at my house just outside of sioux falls. He was quick, reasonably priced, honest and filled me in on some questions I had about my ac unit.
Jamie Kriech
Derek F. was great! Very knowledgeable & professional when it came to my electrical issues. I would recommend!
Sheila Groskreutz
Had my furnace go out on Saturday.. Jeff came out and was amazing I have never had anyone ever be so thorough and friendly... His attitude was outstanding... I own my own business and he is a great employee... Lucky to have him on the team there!!! I will never call anyone else again !!!Thank you all!!
Andrea Glasgow
Amazing customer service from Kyle with AIRESERV! Problem was found, explained and he had great insight into other questions too! Such prompt and respectful service- Thank You!!! Andrea G
lisa russell
Great response time if you have service issues. They arrive on time and are helpful thru and work being done. They were very honest about the state of our compressor and when the sales person came out there was no pressure.
Nikki Larson
Our furnace wasn't working and didnt give a code read, TESSA Jensen came and discovered the ignitor was cracked. I was prepared with a new one but it was a different style. I like to learn what to do when stuff breaks down, so I was observing as Tessa was presented with a puzzle to solve. The new brackets and ignitor were different shape. After some collaberation, Tessa was able to drill a new hole in the new bracket and fit the new ignitor. And she was very kind, and gracious to allow me to observe, and learn. Thank You Tessa. Thank you Aire Serv
Carly Rysdon
On time, considerate, and professional. Kevin was very nice and worked quickly, took the time to explain things and was very understanding.
Josh T
A big thank you from myself to Josh, Tyler and Tessa for their professional work and excellent customer service!! It's very refreshing to have any service and/or repairs that are needed provided so efficiently. Thanks again Aire Serv!!
Meghan Smallcomb
Had Jared Iverson today! He was awesome. Very professional, did a great job, and wore a mask the entire time. I would recommend him 10/10 times!!!
A Sherod
Jared Iverson was prompt, professional, he diagnosed and fixed the AC. Now we are cool again. A+ service!
Angie Sandberg
Everything from setting up the appointment with an estimator to the estimator to the technicians went so well. We appreciated the professional, courteous, friendly encounters through the whole process!
Kendra ver beek
The lady I spoke to to set up appt was very helpful. The technician was great. Did a good job of explaining to me the problem and what needs to be done.
John Stillson
My moms drain was clogged.
aireseve came out. Which is affiliated with mr. rooter (which by the way is amazing) jeff k came out and was very nice,cleanly dressed, and punctual. This put my mom at ease and made her very happy. We will use aire serve and mr. rooter from here on out.
Alex Mitchell
Jeff was quick to arrive after hours and was able to work efficiently while answering any question I had on my boiler system. He explained the issue and resolved it in a timely matter.
Laurie
Totally rating Bill and Tyler here! Super professional and so respectful of my home and of the fact that I was working from home while they were installing a new heater. Thank you.
Kelsey Beznoska
I was babysitting my neighbor kids who had lost their air conditioning a couple days ago. The difference was amazing! The workers were very kind and gave the kids stickers and magnets. I would recommend this company to anyone!
Katherine Kleinjan
Tessa was great, efficient, professional and informative. Thank you for coming prepared to service our system as well as be informed on the benefits of a continued service plan and how it compares to regular service calls! Thank you!
Dan Olson
Maintaining your air conditioning is extremely easy with Aire Serv. You can get added to their maintenance program which is very cost effective and easy for the homeowner. Talk to Katherine Hallstrom to learn about your options and to have a tech visit your home.
Patricia Schutt
ThAnkyou for doing a great job Tyler Kyle Jay
Makes a great team I would tell my friends
And family need any service call you guys
Very polite efficient cleaning up and answer
All my questions Thankyou for everything
Pat Schutt
Kayla Fairchild
Kyle did great in explaining the best type of ac for the house and install was very next day for brand new unit! Highly recommend
Josh Kroeger
Very knowlegeable with what they do. Was able to get a guy out that day to diagnose our systems. Recommend them to anyone who needs their ac furnace done did
Jenifer Jensen
Merrill is one of the kindest people ever. He understood my situation and was super kind to me. I recommend asking specifically for him and if you see this I truly want to thank you so very much! You are greatly appreciated.
Casey Kelderman
Had our heat go out on Christmas morning and was given updates on when we would be served. Thanks to Josh for braving the cold and coming to our house on Christmas day to make sure we had heat from our furnace.
Dean Hosman
Brady did a very good plumbing job here in Brandon South Dakota.
Tom Biegler
The team did a great job and finished in about 2/3 the time allocated for the project. Thank you
Luis E Pena Jr.
Tyler and Kyle are super veterans,like myself These men are GOOD 😊👍 …
Jan Smallcomb
Jared from Aire Serve is the best! He was on time for my appointment, friendly and professional. Ask for him by name.
Angela Sadowski
Kyle and Jay were on time professional, and did a great job!
Shane Dennis
Kyle was helpful and quick. Got our AC up and running quick on a hot weekend.
Chad McKee
The company had someone the same day I called on a very cold day. Thanks for not only fixing my furnace but also educating me on what happened and how to prevent it from happening again. Highly recommend this company!
Melissa Stich
Great experience Ryan Schuster was great, he explained everything in detail and showed me everything he did. Highly recommend him and the company.
Thanks for a great experience.
Colleen Stich
Marvin Salguero
Tyler and Luke did an amazing job installing a new heater system for us.
Cindy Parra
I love this company they fixed my heater a couple of times and there price is great . Good service and will keep using them
Lee Plott
Great service and people! Replaced aging furnace and A/C with minimal interruption and finished ahead of plan. Thank you to Ian, Kyle and everyone else involved!
Aaron Schultz
Absolutely great professional, efficient service for dryer vent cleaning by technician, Dakota!
jorge Chavira
Jared Iverson was really professional! Came in listened to my furnace, knew the problem right away, fixed quickly with no BS! VERY PROFESSIONAL!! PROS AT WHAT THEY DO!!
Greg Huber
Always enjoying working with Kevin. Prompt and quality service. Great use of technology. Good for consumer and Aire Serv.
Tod Lacey
I had called a different company several times during the nearly 100 degree day and received no communication. I called Aire Serv at 5:00 pm and within 1 1/2 hours our AC was working again! Thank you!
Stigler Oklahoma
Tessa was one of the very few I would allow back to my home thank goodness we have honest hard working people in this time of hardship
Emilia Piche
Tyler and Jeff did an amazing job. Thank you with fixing my air conditioner I would definitely recommend them...
Jereth Fleming
The tech was helpful and responsive, and arrived and serviced what I needed in a timely manner. Very helpful and very good at his job.
Sarah O
I just had Tessa out to fix our heater I called this morning they came out right away gave me the information on fixing it and was so kind and helpful. So love working with this company
Dave Plummer
Curious, knowledgeable, repair was made in a reasonable amount of time.
charla mcginnis
I WAS VERY PLEASED WITH THE SERVICE THAT A NICE YOUNG MAN PERFORMED. HE WAS A HARD WORKER AND MADE SURE THAT HE DID THE BEST JOB! I WILL DEFINITELY USE THIS SERVICE AGAIN.
Tami Noyes
Jeff and Don did an amazing job installing and they explained every step!so professional! I’m so impressed with the service I received Thank u...
Ashley Beynon
Tessa and Jeff were very professional and helpful!!! They made a stressful situation seamless and stress free! Thanks Tessa and Jeff!!
Sarah Nei (snei)
Came and fixed the problem the next day. Good to see (Tessa) a lady doing great in a field that has been typically men! She was great!
Alisha Neises
Ben did a great job! Very helpful and quick to fix all our problems!
Opticalman1 Jeff KEoKRO
This is the company to go with if you need air conditioning or electrical. Very satisfied and would, and have recommended their services to anyone needing a great heating and air conditioning company!
Susan Pulizzi
Finally found a honest, knowledgeable, reliable & reasonably priced company! Highly recommend Aireserv! What a great company! No I'm not related to or being paid by them.
maxx angel
Ben Johnson was our service tech and he was very proffesional courteous and informative I would highly recommend there service 👍 …
Mitchell Younie
My AC unit failed and Aire Serv had a technician out within a hour to evaluate and fix the problem.
Jennifer G Mason
Great work Zach! Came quickly and went over everything with us. Was great with our son who wanted to know what was going on. Great business!
Karla Walnofer
Great service. Communication was great. Will continue to use them.
Nick Bader
Just had jeff kitchen over to diagnose my unit today. Everything was on point and he led me to best solution for my issue. Thanks for the help Jeff!
Susan Merritt
They were friendly, professional and explained how to operate my furnace thoroughly.
barb shepardson
Great staff and care about their customer experience. Tessa is a wealth of info
Jessica Foster
Thy did a wonderful job on our new furnace and A/C unit! Thank you Ian, Tristan, Don , and Rick!
Curtrh69
They were friendly and professional. Work was done and results explained when needed.
Sierra Marte
Just want to give a shout out to austin and jeff...even through we had the problem taken care of already they were so friendly and understanding....most definitely will be using this company for any future problems ...thanks again guys
Angie Moncada
Jared came by to check out our furnace was very professional. Thank you!
Eric Olson
Jared Iverson/Jeff Kitchen.
On time, helpful, and quick. They were professional and insightful as well.
Travis Hartle
Very nice and respectful. Did a good thorough job. Very appreciated. Would recommend to others and would use them again personally!
Livi
Great friendly service at a reasonable price! Would highly recommend you to anyone looking for heating and cooling services in the Sioux Falls area!
Raven Hoffman
Very prompt, very thorough, very knowledgeable, very friendly, very professional. They explained every step of the process thoroughly, and made sure everything was taken care of.
John Wheeler
I was a little surprised at the price of the service considering only one small part and some wires were replaced.
Brad Larson
The repair of my pool heat pump was the same price as a new one
Susan Bierwagen
Jared and Brad cleaned my dryer vents.
Paul Alderman
Great service and fast installs. Love these guys
mike diaz
They were able to stop out on short notice and get us taken care of right away!
Barb Osiecki
Ian was very good. Give him an ataboy. Thanks for the fast friendly service. You guys rock.
Joel Schmitz
Tyler was awesome. Efficient, thorough, friendly. Thanks!
kerry wendt
HI MY NAME IS KERRY WENDT. I RECENTLY MOVED TO SIOUX FALLS, SD IN AUGUST,BOUGHT A MOBILE HOME. I HAD TO MAKE SEVERAL UPDATES AND REPAIRS . IHAVE 3 CATS AND I HAVE HAD MANY BAD EXPERENCES WITH CONTRACTORS WHO WERE CARELESS WITH MY CATS,CAUSING MY CATS TO BE TRAPPED BENEATH FLOORS, OR DOORS LEFT OPEN ALLOWING CATS TO GET OUT. THIS JANUARY, ON ONE OF COLDEST NIGHTS, MY FURNACE DIED. ISTARTED CALLING HEATING COMPANYS, NONE WOULD CALL ME BACK, EVEN WHEN ADVERTISE 24 HR SERVICE OR EMERGANCIES. THEN I CALLED AIRE SERV AND THEY SENT OUT A SPECALIST. HE ARRIVED AND ANALIZED THE SITUATION,BROUGHT HEATERS TO KEEP US WARM AND KEEP THE PIPES FROM FREEZING, UNTIL REPAIRS COULD BE MADE. AIRE SERV SPECIALIST CALLED THEIR COMFORT CONSUTANT TO BE AT MY HOME AT 8AM. HE ARRIVED AND EXPLAINED MY SITUATION. MY FURNACE WAS 27-30 YRS OLD AND NOT REPAIRABLE, SO I NEEDED ANEW ONE. HE EXPLAINED ALL THE PROS AND CONS AND FINANCING. HE STAYED WITH ME UNTIL ALL POSSIBILITIES WERE EXPLORED. AIRE SERV AND THIER SPECIALISTS WERE ABLE TO INSTALL A NEW FURNACE WITHIN A FEW HOURS. THE SPECIALISTS ARRIVED PROMPLY AND INSTALLED MY NEW FURNACE WITH GREAT CARE EXPERTISE. THEY WERE KIND , CONSIDERATE AND CAREFUL AROUND MY CATS. NO STRESS OR ANXIETY. WE ARE NOW HAPPY, SATISFIED AND WARM. AIRE SERV WAS THE RIGHT CHOICE , RESPONDED PROMPLY, KNOWLEDGABLE AND CARED ABOUT MY COMFORT AND CATS. I STRONGLY RECCOMEND THEM TO BE YOUR 1ST AND ONLY CHOICE. THANK YOU AIRE SERV.
Brandon Schurman
Jared Iverson at Aireserve is great! Very professional and fixed our problem fast.
Heidi Nantke
Amazing customer service! The service technicians were professional, very knowledgeable, and extremely efficient!
Highly recommend!
chad stutzman
Rick was great they got my electrical repairs done the day after the Storm....
Blood Wings 325
Top of the shelf staff and products. They are very trustworthy and honest. I have done business with them for years
Dean Torgerson
Very professional. On time. Put everything back as they found it.
Vicki Strouth
Tessa and Jeff have been to my home a few times and are very professional. Couldn’t ask for better service.
Paula Jorgensen
Jared was very timely, polite, and professional!
Nancy Natterstad-Frear
Joe was prompt, professional, and knowledgeable!! Highly recommend!
Rodney Boddicker
Promp service, technician was very knowledgeable & likable young man.
Jeffrey Salzman
Repairman, Jared did a great job. Very informative and professional
Azez Iktomi
Kevin was great! Friendly and professional.
Michelle Vilhauer
Jeff was very knowledgeable and showed up in a reasonable time. Highly recommend
J Flyger
I had a question about a sealed system and these guys got me moving in the right direction over the phone. Excelant coustomer service, many thanks!
Susan D Greenslate
Friendly, professional, efficient technician. He took the time to explain problems and options.
Maria Anderson
The guys were very prompt and courteous great work.
Sue Crawford
Joel R Comstock
This company is very knowledgeable of their field. They can answer any of your questions or concerns you have.
Judith Ricard
I had new air conditioner installed this week and found technicians excellent in knowledge thank you
Dennis Trottman
Very professional on time and did an outstanding job fixing my ac
alannah henning
Friendly and attentive staff, locally and family owned with a strong sense of real customer service.
Beth Rygg
Jared was very efficient and friendly.
Kristin Crawford
Josh Saffel was a very knowledgeable & professional! Would highly recommend!!
Whitney Garner
Helpful, thorough, kind and got the job done quick! Tristan was awesome !
Ron Hill
Pleasant, on time, thorough.
jessica johnson
Tessa Jensen
Ian Strum
Kyle Neuschwanger
Tyler Vitko
Rick
Barb Brinker
Jared Iverson did an awesome job! Thankyou!
Ashley Lowe
Highly reccomend! Did everything we needed without any problems.
Matt Van Heuvelen
Jared Iverson was out here this afternoon and did a nice job, per usual.
Al Hallstrom
Customer Service is amazing at Aire Serv.
Joanne Wheeler
Very prompt and efficient. Very polite. Everything is good.very pleased with all the workers and staff.
Lissa Hendricks
They do a great job of taking care of us
Janna Nolmans
Great Service and very responsive to our needs! Amazing staff!
Lisa Cummings
Prompt service and GREAT customer service! I would definitely recommend them!
Travis Halfmann
Very fast work and extremely pleasant and knowledgeable technician!