Reviews of All Climate Heating & Air Conditioning. (HVAC Contractor) in Seattle (Washington).
All Climate Heating & Air Conditioning
14907 NE 95th St, Redmond, WA 98052, United States
Description
Information of All Climate Heating & Air Conditioning, HVAC contractor in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of All Climate Heating & Air Conditioning
Sunday
Open 24 hours
Monday
Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
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Open 24 hours
Saturday
Open 24 hours
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Reviews of All Climate Heating & Air Conditioning
Had a fantastic experience with Thomas and the All Climate installation team with installation of a new air conditioning system and return vent. Thomas came out to my property and did a comprehensive estimate for two differently-sized AC solutions, and even suggested some alternate installation locations. Unfortunately when the install team arrived, they discovered that there was no space in the wall to install the return vent as originally planned - they took an entire morning to investigate with me to figure out alternatives. We settled on a return vent directly through the floor, through a very tight opening between the floor joists. The install team went above and beyond and worked out a way to get a sizeable 8x20 return vent installed in the second floor to prevent the upstairs from being thermally isolated in the summers. Overall 10/10 experience, given the old house and limitations, I couldn't imagine the process going any smoother. Would definitely recommend this company to anyone looking to install air conditioning in their existing forced-air heated home.
They did really impressive work retrofitting our house in only 7 hours for central air conditioning, a new furnace, and new 220 V breaker switch and conduit to power the condenser!
Also, we got sick near the scheduled installation date, and they still installed the system with no contact and windows open while we stayed in our office room. Great!
From sending my first message to getting AC, it took less than 2 months. Their competitor Brennan through Costco took 9 months of communication back and forth and had a list of reasons why it was too tight and couldn't be done. All Climate just makes it happen, thank you!
I loved working with the folks at All Climate. I had a new furnace and water heater installed. From the start, Cal made me feel like I had all the information to make a good decision and I felt extremely comfortable going with his recommendations. The install team was professional, on time, and worked quickly, finishing the job well ahead of schedule. Whether it was talking to the staff at the office or working with the maintenance people, everyone was so nice and helpful. I’d definitely recommend All Climate to anyone looking to get this type of work done.
Company and technician that actually cares! Same day emergency service even on a Sunday in the middle of a heat wave! Christian was calm, cool, efficient, friendly, and on time. I am even more impressed by the accuracy of his arrival ETA estimation. I appreciate his willingness to work long hours (18+!) outside during a heatwave to ensure that all the customers get service when they need it. I was so delighted to hear how well All Climate treats their employees, with mentoring and recognition and qualitative metrics, rather than sales and sales conversions. I appreciate his honesty and that he finds that All Climate also values honesty.
My AC unit capacitor went out in the middle of a heatwave, and although I called multiple HVAC companies advertising 24/7 service, his was the only company that actually responded with a real person (rather than voicemail that never got returned) and had a tech available. He was clearly communicative about his ETA and quickly diagnosed and resolved the issue and added preventative measures (which I in my ignorance had declined years ago at the original AC unit install) and he was respectful throughout. I recommend!
Troy H came to my house yesterday to clean and perform annual fireplace maintenance on my double-sided glass fireplace. This is my first time using All Climate after my previous service provider stopped doing fireplace maintenance last year.
Based on Troy H's expertise, professionalism and courtesy I will definitely be using All Climate in the future. He patiently answered my questions, was clearly knowledgeable and efficient, and the fireplace looks just great.
I found All Climate through Puget Sound Energy's recommended service professionals program, so I know All Climate has been thoroughly vetted by PSE.
Noah did an outstanding job! He explained every step as he performed the service and when he it was complete, he cleaned everything perfectly and even vacuumed! He was professional and personable; it was a pleasure having him here! He went above and beyond with extra help during the down of the sanitation process! I will definitely recommend All Climate Heating to my friends and relatives!
Thank you,
Leann
Christian was so responsive, professional, and hardworking. It's hot weather and 90+ degree in the house after my AC was broken. I called All Climate Heating & Air Conditioning after 9pm and got call back from him 5 min later. He told me he's on his way to Seattle to handle one more service and will be at my place around mid-night. Not many people work that late. After he came, he quickly found the issue of a broken capacitor and get it replaced. He also told me my filter was clogged and gave me the information so that I can replace it later. For this problem, I called other company too. None of them have this kind of quick response. Some companies has much higher after-hour service fee. And I also had some bad experience fixing AC before with other company (Beacon). So I'm super happy with Christian's service this time. Highly recommended.
Christian was fabulous!!! Professional and personable and kept me updated as to his arrival. My heat pump had stopped in this 90° weather and Christian came out to my place a bit after midnight and fixed it. I would recommend All Climate and especially Christian A to everyone!!! I am very pleased with the responsiveness and the wonderful service provided. Very happy, and “cool” customer here
Our furnace stopped working in the middle of winter. All climate just swooped in and installed a new one in a matter of days.
1. Accessible - They will get in touch with you quickly and keep you in the loop throughout it all.
2. Extremely professional - follows up before and after the work is done.
3. Does not make up numbers out of thin air nor do they try to trick you. Price was fair and backed up with
reason.
4. Treated me (a minority) with the utmost respect. This matters when you're dealing with companies in certain industries.
5. Customer service was excellent. Thank you to Amanda, Holly and Thomas for this glorious experience.
I will be recommending All climate to everyone I know.
I had the most amazing experience with this company and specifically their service tech Christian A earlier this week. On what was supposed to be the hottest week of the year my A/c went kaput. I have two little ones and the temperature in my house was in the high 80’s. I called about 20 companies in the area and most were not taking new clients, or booked out 3 -4 weeks and totally unsympathetic. I called all climate after finding them on google, spoke to a super kind dispatch person, Christian called me 20 minutes later, showed up an hour later and fixed my air conditioner(blown capacitor) in 20 minutes. Phenomenal customer service, I have reached out to all of the neighbors in my community and told them to give them business. I am going to switch out Bob’s who installed my air conditioner for these guys. Super honest, super efficient, super customer service.
I am now very satisfied and extremely happy for the service All Climate provided to our home in Kirkland, WA.. Troy came to me and explained the Goodman Air Conditioner , Bryant Heat Pump and ecobee3 Thermostat coordination set up that confused me initially. I asked for review. My questions and fear were settled to my satisfaction in highly professional manner.
I highly recommend All climate should you need heating and cooling at your premises as this family owned local business is very well adept for unique Pacific Northwest weather.
They cost less than their peers and are very conservative in keeping plans simple and cost-effective.
All Climate replaced my dying air conditioner with a shiny, efficient new heat pump a few years ago, and I recently noticed that it wasn't cooling as well as it had in previous years. Troy came out to do a diagnostic and quickly determined that there was a tiny leak coming from a brazed joint in a refrigerant line. Despite only being here for a diagnostic, he decided to go ahead and fix the joint under warranty and recharge the system, just in time for some upcoming warmer weather.
I've been very happy with All Climate (and Troy, specifically!) through the process of determining that my old system was dead, as well as the sale, installation, maintenance, and now service of the new heat pump. Highly recommended!
The All Climate Technician did a great job at repairing a disconnected duct as well as cleaning the ducts. He was professional, thorough, and took the time to explain his findings and recommendations. There was a small accident while the technician was here (things happen!) that required some drywall repair, but All Climate was great about taking care of getting it fixed. This is a great company to work with!
We recently had All Climate install a new HVAC system through the whole process I was blown away by the service. Prices compare to competitors, but All Climate was the most responsive. At install day I have never witnessed a more professional, happy, and crew. They kept me informed, the install was beautiful, and they left the entire space pristine and actually cleaner than they found it. Great company and great service.
Thomas was great to work with and very responsive to my questions. Christian from support team was very helpful. He replaced a defective component that the install team identified the day prior but didn’t have a replacement and got my heat pump to work. Alex and team were great with the installation. Only thing is I wished the team had plastic or tarp to cover things so not to get saw dust on things below when they had to cut out.
All Climate was one of three referrals from PSE for us to contact regarding adding a new gas line to our cooktop. All Climate's representative was by far the most knowledgeable and personable of the three and the cost estimate was the most competitive. The installers were courteous, did a great job, and cleaned up the working area well. In our kitchen remodel, we needed some electrical and plumbing work and our All Climate representative came through two more times with excellent referrals! All Climate will definitely be our choice in the future!
Christian A’s customer service and overall performance was phenomenal. He was knowledgeable, respectful, and came late in the evening when we really needed our system to get repaired.
Would recommend to anyone looking for an excellent AC and HVAC system with awesome customer service on top!
All Climate has been caring for my furnace for years. About 12 years ago they installed an automatic generator for my house. They have been maintaining it ever since. They are always polite. I find them very trustworthy. I just wanted to thank them.
Our ac went out. I called several places. All Climate actually answered. then they said they could come out that night everyone else was a week out. Our babies room was 90° at 8 at night. We needed repairs asap. The tech came and was super nice. I wish I could remember his name. He was younger than I had expected. But he was definitely well trained and he knew his stuff. he quickly diagnosed our issue and had the parts on his truck. When he gave me the bill i was surprised in a good way. the other quotes i got to come out the following week. With out repair labor and parts just troubleshooting where $200 more they they charged me For same day emergency repairs. Baby and family slept well!. I am forever grateful! Please do yourself a favor and use All Climate. Sincerely a great full Dad
My central AC died in the middle of a heatwave and my previous go-to company and many others were booked a week out or more. I had a call back during business hours and an appointment scheduled immediately. Christian showed up and fixed the issue with expertise. He explained what went wrong in the system and what he was replacing. I have decided to shift fulfilling all my HVAC related needs to All Climate because of this experience, and from the relief of not having to sit in a house stewing in 90 to 98 degree heat.
Troy adjusted the settings on our new system - huge difference - he’s a miracle worker - totally trust him and am pleased with his work every time. He listens - he’s reliable, creative, and knowledgeable. Have used All Climate since 2007.
Troy was a pleasure to work with. He’s professional, knowledgeable, friendly and I felt positive feelings about his ability to fix our air system. I feel confident without hesitation to recommend this company.
The technician was thorough with the maintenance of both the heat furnace and water heater. He also shared some knowledge a home owner should know about. I will definitely recommend them to others.
They provided excellent service for our faulty A/C unit (heating). They were professional, knowledgeable and demonstrated how to keep regular maintenance of our unit. Went the extra mile to ensure everything was in working order. Would highly recommend and use again.
Extremely knowledgeable about thermostats. Nathan knows his business. He fixed my problem in jiffy. Strongly recommend. Will hire them in a blink if eye.
All Climate deserves honorable mention for their professional and no-nonsense approach to customer satisfaction by acknowledging where they fell short and making us whole. Alan Fossen, Service Manager, took the lead and assumed responsibility. Following a fall inspection of our unit that determined that it was running well without need for repair, a part malfunctioned rendering the system inoperable during December's deep freeze for over one week until a technician was available to replace the part. Weeks later the same thing occurred that left us in the cold because the emergency line did not return our call, and when we reached the office after the weekend we were told that it would be yet another week to have an appointment. We had no choice but to seek another HVAC company for help following which I contacted Mr. Fossen to discuss the issue. Although our initial HVAC needs fell below their high standards, we were reimbursed for our losses without hesitation, and assured that they will uphold their service commit ment and to their current loyal and future customers. Their accountability and transparency were exceptional which I feel are unique qualities for a company worthy of contacting for service.
From the estimate to the installation AllClimate was on-time, professional and did high quality work. I'll be recommending them to anyone I know needing HVAC work.
Our radiator re-install hit some snags and Troy had to work around those without damaging our new bathroom walls. Very satisfied with his diligence and the outcome and would use All-Climate again in the future.
Christian took great care of my furnace, took the time to explain what my options were and the pros/cons of each and set clear expectations of next steps and the communications plan. Great job!
We hired All Climate to move a gas line, we were referred to them my PSE as part of their recommended contractor network. I worked with Jason and his team, Jason was super helpful in getting a appointment scheduled and \ was proactive with some concerns he had with the size of gas line based on pics we sent and its ability to power the new gas range we bought, talking with Jason on the phone we concluded the pipeline would work and his crew came out. The crew were super professional and quickly moved the line to the specific location based on the gas range specs, they checked all the lines to make sure everything was a tight seal and even replaced another line to our tankless hot water heater than a previous contractor installed improperly. What i loved about the crew was their high attention to detail, superb pipework and friendliness.
Very impressed with Nathan and All Climate, very responsive... Nathan is very knowledgeable, explaining the parts needed to further repair our tankless water system, advising the parts and thoroughly testing the system to our satisfaction.
I would highly recommend this technician and All Climate service.
I had a great experience working with Thomas and his installation crew on our recent installation of a central heat pump air conditioning system for a rental house built in the mid-1960's. I had other bidders but Thomas was by far the most comprehensive, thorough and detailed person I had. He carefully explained to me the various options and while some some of the issued other contractors raised could be solved. He always answered his phone with my questions and would cheerfully give me the information I needed. We did experience a few miscommunications with the installation crew but Thomas and company quickly and satisfactorily stepped in and fixed it. I would highly recommend All Climate and Thomas and crew. I am a satisfied customer.
Christian was professional from his call back to me and also letting me know when he was going to arrive. When he did arrive at our home he was polite, courteous and diagnosed the issue quickly. He was very clear on what he was going to do and what the cost would be. I would highly recommend All Climate and specially Christian. I will definitely be using this company again for my hvac maintenance.
Great experience using All Climate, from sales all the way to installation. Thomas inspected our home and made great recommendations with a lot of options for our new A/C unit. The office staff for scheduling the install were prompt in replies, and flexible to work with. And our installation team were on time, professional, masked and walked us through everything they were doing. Very happy that we went with All Climate for our new A/C Unit.
Troy did an amazing job, finding parts that justifiably need to be replaced by looking the furnace over carefully from top to bottom. His experience and training was way over the top compared to other companies' service teams. This will keep our furnace working well past the 10 years we've had it so far, which is great for us.
After they did an excellent job on our heat pump in our condo, I called All Climate Heating & AC to get a quote to replace failing 28 years old heating furnace, Mike quickly arranged Thomas to meet with us. Thomas clearly explained our furnace choices and installation times. He was very professional and pleasant to work with. He was always available to answer my questions. Installation scheduling, installation, and after installation survey were all done timely and very professionally by Amanda at front office. Installation crew, Alex and his crew, arrived on time. They were very courteous and cleaned up after installation.The installation was truly professional. All Climate Heating and AC exceed all of our expectations in every step of the process. Excellent value for our money. I could not ask for a better contractor than All Climate Heating and AC. Thank you all who made this possible.
Christian was prompt, cordial and professional and came up with a cost-saving suggestion to better maintain my furnace system. Thanks!
I’ve been a client of All Climate for a few years and they have always been quickly responsive, professional and knowledgeable when it comes to my geo-thermal heat system and my instant hot water heater. Most recently I felt my bill may have been calculated a bit on the high side, when I called and explained my issue to the service manager he understood my issue and satisfactorily resolved the problem. This is a reliable company.
All Climate was absolutely wonderful. Their rep Thomas Ngo is second to none in his very thorough understanding of the needs and the solution he proposes. The installation team was also amazing, on time, helpful and professional. A plus, plus, plus for these guys. And my new heat pump is so very efficient and terrific.
Troy was prompt and very professional during my promotional maintenance. He quickly assessed that I had a air flow leakage in my attic, explained to me how that could have affected my efficiency and mitigated it.
I’ve had nothing but great experiences from this business!
Get an AC system that was out on one of the hottest days. Troy, made time to come out and get us between his regularly scheduled stuff. He was able to solve the issue by replacing a compressor booster. He is totally honest with his repairs and does great quality work.
All Climate installed an A/C unit last September so, obviously, it was never used until recently. During the first heat wave of the year, I attempted to use it. It pumped out room-temperature air. I contacted All Climate and they had a guy out that afternoon. He determined that the unit was factory defective and that it could take several weeks to get a replacement, not to mention getting it installed. Working with Anthony, we were able to get this resolved in just a few days, not weeks. I highly recommend this company for their customer service.
Installed furnace with All Climate and have them done the annual maintenance since then. I like their service so far. This year, they found a weird issue during regular maintenance that ended up as a weeks long investigation. All Climate was supportive throughout and accommodated the urgency where possible. Several technicians visited and in the end, Troy nailed it with his immense experience. Furnace has been running great thereafter. Big thank to Troy and his awesome work that keeps my house warm in the raining season. Even with this lengthy process, and a couple of back and forth, All Climate waived all service fee beyond the initial annual maintenance cost. I appreciate their consideration and professionalism.
The on-site technician Steffon was professional and courteous and quick with the agreed upon work and then was very supportive and accommodating my miscommunication on an additional item needing attention. When he did not have a necessary part on the truck for this additional work he connected me with the owner Jason who was likewise very supportive and accommodating to the point of agreeing to come out the next day and do the additional, previously not discussed work pro bono. I will definitely use All Climate in the future and would strongly recommend their services to anybody!
This is our second time working with All Climate and we couldn’t be happier. Thomas and his team did an excellent job installing the AC unit in our home. The whole process was very professional and we were given different options and ideas as to what could be installed based on our house needs. Scheduling the work and inspections went smoothly. We also appreciated the flexibility on their part to come the day prior to the scheduled work to coordinate with us what was going to be done and where since we weren’t going to be home during the actual install. Definitely recommend All climate for any heating and AC needs you may have.
Anthony Fossen from All Climate is awesome! He came to our house and was able to find the issue to our brand new AC system not working. That was because the company who installed it wired the thermostat incorrectly. The company we originally used was NOT All Climate but we will use All Climate from here on out for all of our heating and cooling needs! Definitely would recommend because of the fantastic customer service!!
Since our furnace went out, we decided to check having a new furnace and air-conditioning put in. With a very good recommendation from a personal friend, and after interviewing four different companies, we decided on All Climate to put in both the new furnace and heat pump.
We have been very happy and satisfied with their prompt and professional service. From our helpful and well informed salesman, Cal, to our highly qualified and professional tech, Troy, we would confidently recommend All Climate. Anytime I have called the office for assistance, the staff is extremely upbeat and focused on our requests.
Troy is awesome and extremely knowledgeable of his products. The time he gave us to answer a list of questions we had regarding our system for our first maintenance, solidified our confidence in All Climate!
The technician, Qi Zhou, is on time, friendly, professional and skillful! However, I want to point out a weak point of the administration service of this company. The person who answered the call is abrupt and impatient. I sent an online request, but no one answered. There wasn't reminding call/text/email about the appointment, so I had to call them to confirm the appointment the day before. Due to the experiences I received, I don't know how good after-care service they are willing to provide.
Cal and the All Climate folks did a great job helping us upgrade to high efficiency furnace and water heater in an older home. Cal gave a great overview of our options, and the installation and new duct work was done very quickly and cleanly. I highly recommend All Climate if you're upgrading an older home. There's a ton of HVAC options, but not all of them work in certain homes/climates. All Climate is pricier but their knowledge and installation skill is more than worth the extra cost.
Our central AC unit stopped working in the middle of this miserable Seattle heat wave. Christian arrived quickly and saved the day. Christian was efficient and professional. He just finished a job where he was working in a 160 degree attic and had a great attitude because he loves his job and is great at it. We appreciate All Climate and Christian very much.
I’ve been doing business with All Climate for many years. Today we had our ducts cleaned by Noah. Noah was very conscientious, calling to let us know when to expect him for our service on the morning of our appointment. He was very thorough and worked efficiently but still took the time to explain what the procedures were, etc. Noah is an asset to the company! I look forward to having him back again when it’s time for our next service.
Excellent service provided by Christian, Anthony, and Thomas. They are the best in class when it comes to all thing related to HVAC. Huge shoutout to Christian for going the extra mile this morning. Despite our project being a mess, he was able to accomplish everything he had set out to do. He didn't throw his hands up and say this job site is not ready for me. Instead, he rolled up his sleeves and dived deep to get it all figured out. He got a 1993 AC to start running again, isn't it amazing? Thank you for your expertise and excellent support.
Troy did An outstanding Job where other companies will try to sell you a whole new furnace Troy just needed to fix a loose door so that our furnace could work.
I've had All Climate install a heat pump in 2016 and a furnace + gas tankless water heater in 2018. They're knowledgeable about the products and will go into detail when asked questions. All employees I've dealt with have been great about arriving on schedule, installation, cleanup, job satisfaction followup, and yearly maintenance.
Christian worked with me after finding out that our thermostat had somehow been wired incorrectly, so the heater was not kicking in. Once I found out how expensive it was for the replacement thermostat, he agreed to try and use my old one which I greatly appreciated!
We love all climate! All of the service personnel that came to our house did a great job. Booking staff was friendly and professional. Lifelong customer!
Christian was very professional and helpful! He came by within 24 hours to fix my AC. He was knowledgeable and a very hard worker. I highly recommend working with him!
After multiple cancellations, the appointment finally happened and overall was a great experience. Taylor was very friendly and knowledgeable and guided me through the steps he performed and provided a fair assessment of my HVAC system. He did not do any sales pitch which was much appreciated. Will definitely consider for future maintenance too!
All climate installed a heat pump for me in January 2022. I got four bids for the project and All Climate was the most professional of all. Their recommendation, unlike some of the other quotes, seemed to be based on what I believe would work best for me, not on what would maximize their short-term revenue. Communication was clear at all stages, the price was fair, the work was done in less than a day, and my system does just what I had hoped it would. I recommend them and will happily use them again.
Taylor was very professional and knowledgeable. He was eager to help and make sure I knew what the problem was and found the issue almost immediately. Scheduling was a breeze and he called before arriving over an hour early which I appreciated. Taylor was also very respectful of my home and left no mess or trash. I also appreciated that he went the extra mile to stay for a little bit to ensure everything was working properly with the system and even tested the temperature coming out of the vents. I highly recommend All Climate to anyone looking for efficient and professional technicians to repair or service any HVAC system!
We had a complicated problem with our older furnace. All Climate came out quickly to assess the problem and had the parts on the truck to fix it. After a series of further complications (the furnace is old) that required them to come back, they communicated swiftly and set up appointments right away to follow up with our concerns. They went out of their way to be sure that we were satisfied -- they made our old furnace good as new. Their pricing is honest and reasonable. Further, the technicians are professional and have the support and training to manage even the most complicated issues. We highly trust and recommend them! Great techs and customer service!
We first met Nathan a month ago when our furnace suddenly stopped producing heat. He arrived on time, mask properly in place the whole service time, immediately put on shoe covers, and was dressed in a clean, crisp uniform. He was completely professional, explained the problem and showed us what was causing the problem--heavy dust from a remodeling project that that company was just finishing. He fixed the problem, explained that we should check the new filter in 30 days, probably needing to replace it because of residual dust. We had purchased the top furnace a few of years ago, and Nathan explained to us that there were some switches that could be activated to give better performance. He made some other adjustments that had not been done before. Wow! His extra work, because of his knowledge, greatly improved the performance of the furnace. We had not scheduled our annual maintenance during the pandemic because we were protecting ourselves by not having others enter our home. Nathan was very courteous when we explained that.
We scheduled an appointment right after that service for our annual maintenance on the furnace and on our tankless water heater. He showed us one of the fans and explained that cleaning it, which could wait until we had the next remodeling project completed within the next year. There was a small layer of remodeling grit on that fan, which reduced the overall performance of the furnace by, if I remember correctly, by about 30%. We elected to have the blower and the furnace interior cleaned now and then again after the next remodeling project. In no way did he push us to do that--that is one of his many strong qualities, that he explains the situation well, in terms we can understand, and then we independently make our decisions because he answers all of our questions, even when I know some of my questions may sound stupid because I do not know enough. He is patient.
Then, I mentioned that the tankless water heater was slow to produce hot water. Again, because he is smart and knowledgeable, he said he'd check it out. He found the problem. It involved being aware of some setting changes he could make so that the water would be hot very fast, and the temperature was increased to what we had hoped. No one else had known how to do that.
We asked him the question we have asked every HVAC technician who has come for furnace maintenance since we bought our furnace--is there a way to install air conditioning to reach the top level of our three-storey house? Each time before, we had been told a quick "no," that the cool air could not reach our thir-floor master bedroom I. the diagonally opposite corner of the furnace on the bottom floor.
Again, his knowledge had him stop to think, and based on our I dividual furnace and square footage, he did some calculations. He mentioned two potential options that he thought might work, as long as our city allowed a unit to be placed outside a house in our neighborhood. He said he would pass along the information to All Climate so that the cooling experts could contact us. He said that he would ask them to first check out the regulations in our city, which I really appreciated, because they would know what to ask, whereas if I had to call, I definitely would not.
After the first appointment with Nathan, we made sure to ask to have him as our tech, and we plan to do that in the future. He volunteered that he has worked for All Climate for 15 years and loves working there. He says everybody acts as a family. That really impressed me, as that cannot be said of a lot of companies, and it is not often that I have heard someone volunteer that they love to work for their company--they might say "like," but "loving" to work for a company is high praise
Last year we had a great experience with this company performing the annual furnace maintenance. This year, we hired them again for the annual service. We also asked them to adjust the flue pipe. The technician Qi performed these two tasks and we were very happy with the result. The manager Anthony and Sherry also helped me quickly fix a payment issue. Many thanks to all of you for your service!
Technician Gorge C. did an outstandingly impressive job start to finish. 1) He was courteous enough to call well in advance with an eta, which we really appreciated in planning our day. 2) He arrived exactly on time. 3) He was refreshingly polite, genuinely friendly & personable, and clearly knowledgeable & patiently & respectfully answered our questions. 4) I appreciated that he wore his mask the whole time. 5) He used paper booties & took the time & effort to take them off every he went outside so he wouldn't track in pine needles -- so considerate! 6) We appreciated his work itself (furnace maintenance & water heater repair) & his explanations beforehand of what our options were & what they would cost.
Overall, Gorge was all we could ask for in a service person -- a great guy & excellent tech who representated All-Climate superbly. Thanks, Gorge!
My experience with AllClimate Heating and Air Conditioning was pleasant and at fair price.The technician Troy Van Hook was on time, thorough and very knowledgeable repairing my gas fireplace.
He explained everything he was doing as he progressed with the repairs. I have already recommended All Climate to my friends and family and will definitely use them again.
🌟🌟🌟🌟🌟
My furnace and tank-less water heater for general maintenance service. I get it done about every 2 years. About once year after the utilities reach10 years and older. My service tech, Nathan, did an awesome job and very respectful when coming inside or explaining the service that was conducted. I appreciated the cost analysis and time window of the repairs needed for the water heat. I was very pleased with the service this year.
Tim serviced our furnace and water heater. He was communicative, timely, professional, and very kind and helpful. Gave great advice, too. Thank you for such a positive experience!
All Climate was 5 stars in every regaurd except for the installation portion of our tankless water heater. The professionalism of their natural gas piping, estimating, and service departments was top notch and they were very responsive, supportive, and helpful.
Their installation department for the actual site visit of installing the tankless natural gas water heater was a dark stain on an otherwise perfect experience, more on that later, positives first!
The estimator we worked with was Thomas, he was friendly, informative, responsive, and supportive. He came out first for an HVAC estimate for minisplit units; way more expensive than we thought they would be btw; and we loved working with him so much we had him out again for an estimate on a natural gas tankless water heater. He was clear on pros and cons for tankless and went over options and itemized costs clearly so we got only what we wanted to pay for. (The recirculating pump would have cost more and we didn't want to pay for it, although he recommended it repeatedly; in hindsight we didnt have the money for it but would have been nice, 17 extra seconds for hot water adds up).
Steffon was our natural gas pipe installer and was very knowledgeable and professional. He was aware of code requirements, BTU throughput, and other intricacies.
Jason was our natural gas piping Project manager and did an amazing job communicating with me in regards to piping install and went above and beyond with help around the tankless water heater install when that work went sideways. He was able to discuss and requote additional options mid project when we wanted to add an additional quick disconnect near our grill hookup for a tower heater we had, and educated me on restrictions around BTUs for various piping diameters when I expressed curiosity in the requirements he quoted.
The tankless install crew was a major let down. I wasn't sure it was the same company at first the experience was so disconnected from what I had come to expect from All Climate. Here is a short list of issue to avoid ranting: Exaughst vent was filled with our attics blown in insulation, exaughst vent was 2 feet longer than it needed to be and stuck out of house significantly, dirty plywood was screwed over a hole in the drywall where they cut away a section of the wall in multiple puzzle peices and didn't fully reassemble (instead of removing in singe section to reattach cleanly after moving pipes), expansion tank and piping was taking up several feet of space below unit where we had discussed with estimator about moving our washer and dryer, they did not inform me once inspection was done until they were leaving so PSE came after they left to turn on gas (service department of All Climate had to come out that night to 'bleed' the gas line and turn on unit, then it wouldn't start because of insulation in exaughst vent).
The service department was very accommodating and sent a tech over within a few hours of a friday afternoon call. Tech was very knowledgeable and encouraging that the installation job was not well done and after confirming insulation had filled the exaughst vent during install he cleared it enough to fire up the WH and assured us a crew would be back to redo the installed vent.
Install department project manager was very accommodating after a few phone calls to our estimator to express our concerns (our estimator was very angry with the quality of the install and expressed his own concern and that it be addressed). Install crew was sent back out and they adjusted the expansion tank to allow an additional 1 foot of clearance (enough to move the washer and dryer under unit) and cleared + reran the exaughst vent, shortening it so it was less visible from street but still appropriately distanced.
Again, still a 5 star experience due to the accomodations after the install, and fenominal experience with all other aspects of the service end to end.
All Climate provided natural gas piping services for our home for adding new gas appliances (cooktop & BBQ hook-up) as part of a home remodel project. From initial visit and estimate for the work by Jason, followed by piping extension work by Steffon, the gas piping work went very smoothly and as planned. We're looking forward to our new projects to be completed soon. Thanks to All Climate for making our new home improvements a reality!
I've had an absolutely amazing experience working with All Climate, we've had multiple large projects completed by them (new mini split with additional head, brand new gas piping for a gas stove, and a new gas tankless water heater) and they've been a pleasure to work with the entire way. I haven't had such an awesome customer service experience as I have working with these guys, they're incredibly responsive and always have quick turn around times whether on new quotes or just understanding more about a project/install. They've always gone the extra mile and I'll definitely continue to do business with them.
Had a very good experience with Qi. He showed up on time and was very respectful of the house. He gave clear instructions and did not try to sell unnecessary goods and services. These days honest, hardworking people are hard to come by, so I was very glad to have Qi be the one to service our needs.
All climate helped me install AC external unit. The whole process went smooth and they were so helpful answering my questions like
how to take good care of AC in the house and outside.
Christian came to our facility at night to fix our AC. He came in with positive energy even it was very late night and it was his last job of the day. Thank you Christian for your professionalism.
Noah C. handled our duct & vent cleaning very well. He was very personable, friendly and professional. He did an excellent job and explained everything that he did. He answered every question I asked. I would definitely ask him again.
Thomas and the team at All Climate were fantastic. They were very communicative, on time with their work, and made sure that my installation was correct. They stayed with the job all the way through city inspections to make sure that I was covered. I would definitely recommend them to friends and have already done so.
Used these guys for the installation of our heat pump and new thermostat a couple years back. They got us an amazing deal on a great unit and installed it quickly. We got a crash course on our new smart thermostat and they cleaned up after themselves very thoroughly.
Just today we had an issue with our heat pump’s cooling function and I was connected with an on-call tech. Joe M. reached out within minutes and walked me through some settings to check out and we got it up and running within 20 minutes. A+ service for install and A++ for service “after the sale” (which is 10x more important to me). I’d recommend this outfit to anybody in a heartbeat. Special thanks to Joe M. for the help today. Wife is happy, therefore I am happy!
This truly is the best! Over the past 11 years I have tried different services for fireplace and gas heater service/maintenance and never felt completely happy with anyone due to various reasons such as pricing to high, not professional, not dependable. HOWEVER I have complete confidence and trust in All Climate. Troy is amazing and an excellent representative for the company! Integrity and diligence beyond reproach!
Qi, a young guy from ALL CLIMATE, is polite, knowledgeable and professional as well. He carefully checked my furnace in every details and pointed out the cause leading to the error alarm of my furnace which has harassed me years. He also advised me how to make full use of my system in the economical ways. The price the company offered is also fare. I highly recommend to use the service of ALL CLIMATE.
We asked for checking noise from the electric heater. It was more like duct expansion related. Troy was very professional, knowledgeable & considerate. He was on time & informed us 30 minutes before he arrived. He hasn't only checked the noise, but also took a good look at the heater to make sure everything is good. He made easier for us to add filter later. He answered all of my questions as well and it was very helpful. I will definitely call him for our maintenance later. Thank you, Troy & all climate team!
All Climate installed a new gas line into my house - they were easy to work with, very communicative and reasonably priced. I've recommended them to friends who have had similar positive experiences.
I called Thomas to get a bid - our contractor had recommended him - and he was friendly and knowledgeable. He had learned that another customer had a positive Covid test, so he did our consultation via video call, which we appreciated.
We ended up hiring All Climate to remove our oil furnace and install a ducted heat pump system to avoid putting mini splits in our old house. The engineer seemed to really know his stuff. Our installers showed up on time and worked hard, and the installation looks great. Thomas brought over a generator when he knew the electricians would have to cut power, so we could continue working from home.
We had some issues with a defective part (no fault of the installers) and Thomas got a tech out right away to diagnose and fix it. It took a couple visits but they got it done. Our system is working great and will eventually pay for itself - we were paying a fortune for oil heat - and we're looking forward to having AC next summer.
Especially if you have an old house and want to preserve the charm, I'd recommend looking at All Climate for your heating and AC needs.
Our furnace went out during the cold snap in Seattle and All Climate was the only place that had high efficiency furnaces in stock. We wanted to with high efficiency to do our part to combat global warming. If that wasn't our priority All Climate had plenty of less expensive, lower efficiency options. While they couldn't get to us immediately they loaned us some space heaters. Super appreciated!
Service tech (Taylor M) arrived well within the service window and did a thorough and complete job of servicing/cleaning our gas fireplace. He was courteous and respectful of our property, using drop cloths to make sure everything stayed clean. I would definitely use All Climate again.
All Climate is responsive and willing to listen to customer's problem. My furnace went into repetitive overheating and shutdown. I called the installing company and they would not return my call. All climate picked up my request and send Tayler first. He identified the problem with gas pressure. Then the problem came back again later and Jorge changed the faulty high heat limit switch, but the same problem persisted. I called All Climate and they sent Qi to my house on Saturday evening. He tested static pressure, temperature difference and checked the return vents. The final problem is the gas pressure needs to be fine tuned more to adapt the existing ductwork. And that solved our problem. I would recommend All Climate to other customers based on the great customer care I received.
We recently used All Climate Heating & Air for installation of a new gas line at our home in Seattle and were so happy with their service. Jason was an amazing point of contact, he provided great customer service and was extremely accommodating of our needs. He was clearly experienced, knew all of the permitting rules and regulations, and made sure everything was done right. He provided me numerous options (both logistically and cost-wise) to fit our needs and was patient and not pushy while I made our decision. I feel we paid a very fair price and got excellent service. I would highly recommend Jason and All Climate!
My family has been a customer of All Climate for many, many years. Their prices seem to have gone up a bit but I still call them every year because they are a local business, based near my home, and they have been around for a long time.
Technicians are knowledgeable and experienced.
My furnace was located in the crawl space in my 1-year new home. I called All Climate Heating for maintenance. Jorge was very thorough and spent the time to show me how to change the filter and walked through with me things that I need to notice.
Couple weeks later, there was a rain storm and my furnace water pan was filled with water. Jorge came out again and spent the time to investigate and found the real issue. (I had another HVAC company I called out last year for the same issue twice but that company just kept charging me call out fee and didn't fix the issue.) Although the water was not from the furnace he explained to me what to do to keep the furnace running before I can get my HOA to take care of the issue that caused this.
Then yesterday, I have Tim from All Climate to clean my ducts and vents. He was courteous, thorough and really did a good job. He carefully hauled those gigantic machines through my very narrow stairs to the 3 levels down to the furnace and didn't skip a single vent.
I am all set for the winter and am very satisfied with their work.
LOVE these folks! Been using them for over a decade now and I don't see that changing any time soon.
On a recent visit to vacuum out my ducting, there was an issue where something in my house go broken. So I called them on the next possible business day and they took care of it with zero friction! I sent them pictures of the item, etc. We discussed it a bit, and it only took them the one day to get me reimbursed for the item.
I have been and will be a loyal customer for many years to come.
Thank you to all the hard-working people of All Climate!
Will keep using them. Honest, straightforward, great work. Christian is the best, very knowledgeable.
This is my 1st time using All Climate and Chi was my technician . He was promptly arrived and did the regular maintenance. It would have been helpful if he explained what he done with the maintenance . I personally like to know this in detail when I receive service. Otherwise, this company is responsive, reasonable, friendly. Overall a well done job!
I knew what I wanted to install and where. There was no up-selling, and in fact I was able to save some money by doing the electrical myself. Crew that came in was professional, efficient, and explained how the new unit worked. They installed a Mitsubishi minisplit unit that now serves all of our heating/cooling needs. Very happy with the quality, timeliness, and price.
I want to say sincere thanks to All Climate. Our furnace started to blow burning smell into the house at Saturday night around 9:30. I called their 24 hour emergency number, and a lady sent my message to their on call team. I got a call back after about 40 minutes and scheduled a visit the next day on Sunday.
After a check up on the furnace, the engineer recommended to replace the furnace for it's 25 years old and not even worth it to repair. I said I needed it the next day Monday because the business requires heating. He called his man right away and found a furnace for the next day on Monday.
The installation team arrived around 7:30 AM and worked for about 2 hours to have the furnace replaced. The heating was recovered just around the time the business was open.
The whole incidence was solved in 1.5 days and the business was uninterrupted. Thanks to All Climate. They do put their heart on helping the customers out of trouble.
This review is a bit late but I had All Climate Heating & Air Conditioning install a heat pump and exposed ductwork in my home late last summer. They did a fantastic job with the installation and my house is never hot now. It also looks great! I highly recommend this company. Very professional.
I highly recommend All Climate. We got our heat pump installed through them and not only do they do a great job, but have the nicest people working there. Very impressed with Brandon who did a maintenance check and recommended duct cleaning ( which we've never had before) Ben came out and did a fantastic job cleaning the ducts
We got fantastic service from Jamie at All Climate. He was on time, very knowledgeable, fixed our gas fireplace insert quickly, and did not charge us for parts or repairs which we did not need. We could not recommend their Company more!
We contracted with All Climate to replace and old furnace, install mini-split HVAC for 2 rooms and install new cold air returns for the existing heating system. The process of getting bids and scheduling the work was very easy and professional. The communication was great throughout the process.
I would like to highlight the crew (Wayne and Dave K) that came out and did the work. They were great. To start, they showed up as scheduled, even though the area had just received more than a foot of snow. Wayne, had to chain up the service truck to actually get up the driveway to the house. The crew did a great job completing the the work on schedule in spite of the snow and cold conditions. They were careful to close exterior doors and gates so our dog didn't get out. They kept there work area clean throughout the 4 days. Wayne kept us updated throughout the process and both of them really looked out for the small details. At the end of the project, there was nothing to clean up or throw out by us. I haven't even found a single sheet metal screw in the driveway or yard where the work was performed. They even made a point to let my wife know they the were leaving and made a point of letting her know the garage door was still open, so she could close it. I would really like to compliment Wayne and Dave on the job they did, it was great. I will use All Climate in the future for other projects.
Troy H was absolutely awesome. During the hottest week ever, our AC stopped cooling and Troy came after hours to fix it. He was professional, super nice and was able to give us a run down of what was happening as he diagnosed our issue. Would 100% recommend Troy!
I called them about not able to make my AC and Furnace work. They schedule a technician a day later (other companies offered me service two weeks into the future). Also, the service cost half!!! of what the others asked me.
The technician came on time, was highly professional, and friendly. I learned a lot from him!
Our HW heater and gas furnace were both over 20 years old, working, but it was time.
We considered 4 different companies to install a new Hot water tank, Gas furnace and thermostat.
It was interesting to see the differences during the proposal phase.
Thomas at All Climate was the only estimator that went through a full explanation of their process, performed a thorough evaluation to calculate the right size of equipment and rating, evaluated the crawlspace for system links (found 5) and identified system upgrades to update our existing system to current code and replace older gas valves, piping, duct work and improved an older installation.
Their bid was well itemized and upgrades provided as discussed, but the clincher was Thomas provided pictures of other All Climate installations so we could see exactly what our new system and energy efficiency installation would look like when completed. Done. We selected All Climate.
Their installation we equally professional. Alex and his crew arrived and installed each system in one day with no call backs. They were professional, friendly, informative and upgraded the older insulation and ducts in the crawlspace as proposed.
Everyone throughout the process wore masks,. Alex and his crew cleaned up completely, provided an orientation of the new systems, operations, reviewed warranty and registration information and were on their way.
Thomas followed up the next day to see how things were working.
All Climate provided the difference that made considering their proposal pretty straightforward. They weren’t the cheapest and provided a quality experience.
We would recommend Thomas and his crew at All Climate when considering a new heating or cooling system..
Had an scary error message on my thermostat , high heat error 126
contact Bryant , we called Bryant, they could not tell us what the error was, they told us to contact a repair person. We reached out to All Climate to schedule a repair, they said let us have a technician call you to see if it could be troubleshooted over the phone. The Tech called back, and was able to fix the problem over the phone and they didn't even charge us a dime.! Amazing customer service in this day and age! WOULD RECOMMEND THEM AND WILL USE THEM IN THE FUTURE!!
All Climate Heating and Air Conditioning did a masterful job of installing a new heat pump for our home. They were courteous and professional; and we are enjoying the savings with our new heating system.
Not only did All Climate, and Thomas specifically, do a great job with the install, but they have made it a point to contact me after the install and then a couple months later to make sure everything was going as expected. Every question I have had has been answered to the point and within an hour of me sending. The response time and accurate information is part of their every day service. I do not have a single complaint about the work and instead, would highly recommend them for any work you may have.
I have been having issues with my gas fireplace so I contacted Thomas and he has already gotten the ball rolling to get someone in touch with me and get a service scheduled.
Do yourself a favor. Don't spend any time looking around. These guys are spot on, cost competitive and all around knowledgeable about what they do. You can search the area and will not find a better company to take care of your heating needs. They make it a pressure to hire local!
Thank you Thomas and team for a job well done.
I manage multiple properties and have used All Climate exclusively for all heating/AC/thermostat needs at all my properties and have been very happy with the expertise of all their mechanics.
That said, I have to give Qi a special shout out!
He came to repair what I thought would be a simple gasket replacement on an intake line, but turned out to be a failed O ring, from a company that is no longer in residential support business. In addition he discovered that the ignition switch had failed as well. Refusing to give up, Qi stuck with both issues and came up with a brilliant “Plan B” for both issues. Problem solved! I have heat again. I am very appreciative of the incredible skill and tenacity of Qi. Thank you to Qi and the entire team at All climate.. you guys are the pro’s we all hope show up at our homes when we have a HVAC problem.
Our Bryant Evolution Thermostat quit working and we called All Climate Heating and Air Conditioning to see if we could get the thermostat fixed. We had All Climate do a recent annual service on our system and they did a great job.
Jamie was our contact technician. He was very polite and helpful at explaining the technical parts of our heating system. I asked him about replacing the thermostat with a different type since the Bryant thermostat is quite expensive. ($793). He explained to me how to approach the wiring in detail.
As it turns out, the original installer (not All Climate) had nicked the common white wire when they stripped the sheath on the wiring that went to the thermostat. When I pushed on the wires, the white wire broke off. Since the harness had extra length, I carefully stripped the wires and reconnected them. Presto, it was working again.
I can't say enough about this company's willingness to offer technical information to a homeowner without hiding possible solutions just do a service call. I would recommend this company to anyone. Thanks again for the great service. The next time we have the furnace serviced, we will call this company
General maintenance on my ac and furnace and maintenance on water heater. Excellent efficient and responsible service. On time clean kind thorough I HIGHLY recommend Brandon. He knows what he’s doing and Trustworthy!!
The technician, Joe, seemed to do a great job on both of our furnaces, although I never really know what they actually do. We don't do this annually, more like every 2-3 years and the furnaces are still like new, it's good to get them cleaned out and lubed or whatever.
My only issue is that the technician is obviously trained to try to up-sell stuff at every turn. He first wanted to install surge protection on the furnaces at a cost of almost $400. You can get a surge protector at Home Depot for $15. He then wanted to install a UV scrubber for some purpose at a cost of close to $400. Again, no identified issue or problem, just seemed to think we needed one. Last he offered to let me prepay next years visit which made no sense at all to me. Nice of him to offer I guess.
So, I liked Joe, he did a great job but you guys need to lighten up on the pursuit of more money from me every chance you get.
Of course the furnace would not be operational just as the weather gets a bit cooler. All Climate was extremely responsive and scheduled a technician to be at our home in 2 days (other companies were saying it would be a few weeks) at a reasonable price. Joe arrived on time, quickly diagnosed and resolved the issue and answered all of my questions. Will definitely consider using All Climate again.
Updated review: moving to 5 stars from 1. It turns out they had sent the wrong person to my call. I deeply appreciate that I got a call and an apology and the next Monday had an excellent call with a very good tech who figured out exactly what was going on. I will definitely say they work to make things right and I can’t ask for more than that. The radiant heat is on the way to working.
Very frustrating experience. I had them come out to diagnose my radiant flooring which wasn’t working. The tech told me he had no idea what was wrong with it, seemingly not understanding that we have thermostats in every room of the house or the overall layout of the heating system. He then told me to call another company to see if they may know what’s going on as he couldn’t tell. He then still took my card and charged me for a diagnosis fee (fully recognizing he diagnosed nothing) and told me it’s for the drive out. He said if we wanted a more senior tech to come out he would see if he could waive that fee which I guess I appreciate but send the tech out and charge me then. I would have happily paid whatever repair fee but you have the figure out what’s wrong first. I’ve waited weeks for this appointment and now have to start over. Just completely useless appointment and still no working radiant heat as we approach winter.
Brandon did a very thorough job and replaced an expansion tank that he found was leaking water into it, and made sure it was installed properly. He was curtious and friendly. I appreciate that he made sure the furnace and new tank are in good working order.
We needed a vent cleaning and a thermostat relocated. They had a quick response time, quality service and amazing professional technicians. Well informed and educated us about our furnace and new thermostat.
We had an excellent experience I will definitely be recommending their services. Our Technicians were Troy, Brandon, Ben.
We have been All-Climate customers for 10 years and continue to experience top-notch service. Jamie conducts our yearly furnace maintenance with professionalism. He is honest, knowledgable and an effective communicator.
We recently had All Climate replace our Bryant 2-stage furnace that they had installed about 9 years ago. Coincidentally, the technician that came out to our house, Troy Van Hook, was the same guy that sold us our last furnace from All Climate. I thought this spoke volumes about how All Climate treats its employees. As before, he Troy was very professional and he answered all my questions about the buy back program Bryant offered to customers (like us) that had had failures of the seals in the heat exchangers.
Wayne Mansfield was the supervisor of the install and he and his crew showed up at 8:00 am on the dot as promised and they were in and out by 2:00 pm. They were courteous and efficient and I was amazed at how much they got done in less than 6 hours. The new furnace has worked great and we are very happy with the service we received from All Climate. I would recommend them without hesitation for any furnace or AC projects. Our experience was very positive and we have zero complaints.
Jeff VerHoef
Seattle, WA
My overall experience with All Climate is “outstanding!” Troy, in particular, was efficient, a good communicator, credible, experienced, and exceeded my expectations. During his visit I mentioned I bought a sound wrap for my outdoor heat pump about 6 years ago but hadn’t installed it - I didn’t know how. Nothing more was said, nor did I ask for his help with it in any way. After he completed his inspection a while later and had left, I went to put the sound wrap back in the garage. When I picked up the box it was empty, because he had chosen to install it for me without me having to ask, and he did it without saying a word. What an excellent example of going above and beyond for the customer.
Joe was our maintenance engineer today and was fantastic. Great service, knowledgeable and took a lot of time to walk me through the heating system and the various elements of operation. He was thorough and helped me find replacement bulbs for my ultraviolet filter and also replaced my thermostat remote batteries. Great service and a pleasure to have someone so professional and attentive! 5 stars!
I was extremely impressed by my technician, Brandon! Not only did he arrive right on time, he was very friendly, professional, and exceptionally knowledgable!
He gave me some wonderful tips on how to get the most out of my heating system.
He also, very generously, shared with me some some of his amazing secrets for making the best BBQ. I can hardly wait to try them!
Brandon is a tremendous credit to All Climate Hearing & AC, and I greatly look forward to having him come back out here to North Bend to perform next year’s regular service!
We love All Climate Heating and Air! Everyone provides outstanding customer service...the sales team, installation crew, service crew, and office support. Nathan serviced our
. heat pump and furnace today, his expertise is outstanding. We are so thankful we selected this company to install our heat pump and furnace a few years ago.
The Firths
Troy did an outstanding job of maintenance and cleaning of our gas fireplace and provided guidance and helpful education.
Professional and respectful.
Would recommend and use again.
Qi was very knowledgeable and checked out my system and educated me about the ins and outs of my dual-fuel heat pump / propane furnace and thermostat. This will help me be more efficient and save money. Great customer service. In this day and age it seems like great customer service is rare and I appreciated it. Thank you, Qi!
Curtious and professional beginning to end. Definitely worth getting the air quality test, I never would have known CO2 was why I was going headaches in my office at home.
Thanks All Climate!
We are longtime customers of All Climate. We are longtime customers of All Climate. We have been satisfied with our customer service, so when the time came to replace our boiler we went with them and a purchase of the NHB 150 tankless boiler. Wayne and Dave installed the boiler were courteous and professional. Cal the salesman gave us excellent information on the choice of systems available to us. And we additionally had been impressed with the mechanical expertise of our maintenance mechanic, Troy. We were impressed with the whole team.
Professional and responsive. Ben was amazingly knowledgeable about our system and HVAC in general. He gave great advice and information. Will be using them again annually. Give Ben a raise! Told him we had a sleeping infant while he was servicing our system and he was extremely quiet which was very appreciated.
In 2016, I replaced an aging oil furnace with a Bryant heat pump from All Climate. The best decision I could have made. The sales and installation experience was professional and efficient from start to finish. My home is now 100% electric. I have uniform heat in every room and an added benefit of air conditioning. My thermostat is set to 72 year around. My bill went up on an average of $30 per month but I saved $4000 per year in oil expense.
I highly recommend All Climate. These guys know what they're doing.
Being old we feel like we can’t trust businesses now a days. We had several quotes for furnace and water tank replacement and cal was the most reasonable and most professional in his quote. Sent two installers who were great, they worked hard and finished in one day. Yea heat” a week later furnace wasn’t working right and I figured oh boy here come the excuses. I called and told them my problem and they said they’d be out the next morning. Rather than trying to repair they just replaced it. They had three people on sight and really took care of us. I could hardly wait to tell cal how pleased we were. One win for us old duffers. Go all climate!!
Troy was exceptionally knowledgeable, professional, demonstrated a high level of integrity, and was quite pleasantly congenial. I have always had very positive transactions with All Climate whether it was purchase and installation of equipment, gas lines, or just standard maintenance of my furnace, air conditioner, gas fireplace or water heater. Very fair pricing and their outstanding personnel have kept me loyal to them.
There were 2 service people that we had contact with. Both were knowledgeable, polite, smart and interesting human beings who performed the servicing as well as possible, at a fair price, and efficiently. The diagnosis was correct, and so the job was done with a minimum of time and hassle. If you need central air conditioner service or repair, my belief based on our experience is that you can try this company with confidence.
Excellent service! We had a problem during the heat wave and Troy got us fixed. Best of all, he kept us informed about about his progress thru the backlog of requests. We’ll be using this business again. Highly recommended!
Excellent experience with a friendly knowledgeable technician. Brandon was answering all my questions about the furnace, heat pump and water heater in terms that i could understand. I feel confident that all systems are running well and safely. I highly recommend All Climate and will continue to use their business in the future. thank you~Sandy
All Climate came highly recommended and did not disappoint. They worked through inevitable glitches in any major installation and then guided me in fine-tuning the system post-install. Great customer service.The Bosch Heat Pump is cooling the house fantastically and the 80% gas furnace as a back up heated things up quickly when needed and increases the overall efficiency. The Bosch heat pump is amazing quiet and we're all sleeping better thanks to the cooling. Even the dog likes it. It was 85 today and he wanted back inside.
All Climate has been great from scheduling to completion and I am grateful to have been referred to this company. Gas technician, Steffon was very trustworthy and was able to get our gas leak resolved in a timely manner. My residents requested that I have the same technician enter and come back to complete the job as they felt Steffon was very trustworthy and very communicative from beginning to end. We are very happy with the service, pricing and would recommend this company and their technician!
Taylor was fantastic. Solved issue quickly. Company response was tremendous. Cold snowy conditions and were able to get me in the next day to get my furnace up and running! Will use again! Thank you!
Cal with All Climate Heating & Air Conditioning is an amazing professional and I cannot recommend him enough. When my wife and I were investigating ductless mini-split systems for a home renovation project, we spoke to a few different companies. Cal was by far the most thorough and knowledgeable. He is also very professional and was great at returning phone calls and informative during our in-person meeting. His estimate paperwork is clear and left no question about what type of services and work he would be completing under the quoted price.
Unfortunately, for personal reasons, we were unable to proceed with the project, but I was so impressed with my interactions with Cal that I still had to write a review. I would gladly work with Cal in the future. Thank you!
Troy is very knowledgable and great to work with… In the end it’s always about good service and great people!!
I just want to share my experience with all climate. They are very professional and customer-focus. I called a few heating company to give an estimate for replacing furnace to heat pump. Other companies came, looked at it and provided a quote. When All Climate sent a technical to provide an estimate, he asked us why we want to replace it and what the issue we currently have. After examining it, he told us there is an air-handler knob control we can adjust to get more even distributed heating across the house. My husband and I realized replacing the furnace is not necessary and he just save us tons of money. We further discussed the long term plan to upgrade the current heating system and what is the most economical options we can have in the long term and he provided an estimate for long term heat pump solution. We feel very grateful on the approach and honesty from All climate stuff. Even we may not use them now but we are definitely a long term customer and use All climate for any heating and cooling needs.
Everyone I worked with at All Climate Heating & Air Conditioning was professional, courteous and competent. I highly recommend this company for any heating and air conditioning project you may have.
Service tech Qi was fantastic. Kind, courteous and took pride in making sure customer was happy. He fixed a gas fireplace that was not burning correctly. Called ahead. On time. Fair price.
I appreciate the conscientious and professional work Troy and Tim provided to our project. They effectively communicated what the problems were to us, and they were able to diagnose and repair the problem efficiently.
I have used All Climate for more than 15 years. I can't say enough how much I trust and appreciate their honesty when they service my heating and cooling system. Troy especially. He services my units every year and I appreciate that All Climate always sends him out and not someone else. He takes the time to explain the problem and I trust him completely. If folks are looking for recommendations to service their units I always recommend All Climate!
I am big fan of having a skilled, trained person doing a annual tune-up on my car, on my furnace ... And Jorge did a great job. 45minutes covers off, meters and tools and skilled hands and eyes examining and making minor tweaks to make sure EVERYTHING is perfect for the coming cold weather. Love it.
My furnace went out on a Friday night right after a huge snowstorm. I woke up to a cold house on a Saturday morning, and was hoping to get somebody out to fix the furnace by Monday. I called all climate, and they sent out Ron that day. He was friendly, efficient, and did a fantastic job. I had a warm house and they didn't even charge me extra for showing up on a Saturday.
Jaimie has performed maintenance on our aging HVAC unit for six years. He is very knowledgeable and always professional. Everything is still running great! We will continue to call All Climate and request Jamie for as long as we can.
I installed my own heat pump and needed a licensed contractor to pressure test, vacuum, add refrigerant and start the unit up. All climate was the only contractor that would touch it. They take pride in their work and it shows. Their technician Troy took care of everything and it works wonderfully. I will hire them again for any heating and air conditioning needs. Thanks All climate, I appreciate the help and I'll recommend you any chance I get.
My neighbour has told me about this company several times and how great they have been for him, so when the heat stopped working on our 18 year old system I called and was very impressed. The person answering my call was polite and professional the tech was to us in the time frame that we where told and he was fantastic fixed the problem and got us up and running. Hopefully we will get another year out of the old fence. I would recommend this company.
Thomas was very professional and knowlegable and the completed job was just how he describe and what we agreed apon. The team was safe and careful to make sure we were informed with what they were doing. I would reccommend and will use them again.
The service tech Troy came to repair our ductless heat, a/c system. He followed all the covid precaution protocol perfectly. He was knowledgeable, professional, friendly and repaired the problems we had. Highly recommended.
We'd had difficulty finding anyone to service our WaterFurnace geothermal heat pump, much less one that felt honest and didn't want to price gouge you from the beginning. But through a PSE recommendation, we found All Climate.
To begin with, their service call charge was reasonable and didn't have an additional hourly charge on top of a charge just to show up at your door. The technician who came out was very knowledgeable and friendly.
Once he determined the problem was a bad compressor, All Climate was able to obtain a new one for our 20+ year old furnace and provided an estimate that covered the complete service. The compressor was not cheap, but we felt the cost was completely reasonable. Also, they did not try to up-sell unneeded repairs or replacements.
We will call upon All Climate again in the future, just hopefully not too soon.
We hire All Climate to do our heating, a/c & water heater inspection & maintenance every year. We count on their professionalism, advice & can-do attitude to take care of this important service for us. Nathan in particular is a STAR!!
They are amazing! On a Friday afternoon, our water heater broked. Called All Climate, they send a technician on Saturday morning (week-end day!) and replaced it. Charges?: regular charge as if it was a work day! Amazing! We continue to use their services - as they also installed and schedule maintenance of our furnace on a regular basis. That is amazing too - another headache out of our plate.
I recently scheduled maintenance service with All Climate. They are also the company that installed my furnace 11 years ago.
Joe arrived as scheduled and performed the routine maintenance. He also carefully explained to me additional work, taking the time to show me photos, reasons it should be done, and cost for the work. I was extremely pleased with his professionalism.
My family has been using All Climate for years, so when it came time to replace my furnace and water heater, I knew I could count on All Climate for good, solid service. They were patient and willing to work with my home warranty company, which was a big plus. And did a nice job on the installation of my new system. I give it four (not five) stars because I don't know if they are the most competitive in terms of price.
They responded to my service request in a timely fashion. Nathan was extremely polite, professional, and knowledgeable regarding our radiant heating and was able to diagnose the problem very quickly. I will definitely use this company for any future heating/air conditioning issues.
While it took me four calls to get my call returned, the service after that point was great. We got an appointment right away. The technician arrived promptly. He was very professional and explained his findings and my options clearly. The work was done carefully and efficiently. I was very happy in dealing with Joe.
Everyone I interacted with at All Climate have been professional throughout the entire process of quoting/estimating, scheduling and installation. I am please to report that I had a follow-on question about the installation 2 days after, and received excellent service (including a follow-up check on the part of the system in question the same day I called).
I have some questions about how my system works and potential future improvements, and anticipate that I will continue to receive the same great service for those interactions.
I worked with multiple companies before selecting All Climate for this work, and while I'm certain others may have also provided excellent service, I do not regret my decision. I recommend you consider them for your HVAC needs.
Jason was extremely knowledgeable and provided excellent service on the installation of a natural gas line to my bbq grill.
I worked with Dean to have a new Heat Pump spec'd out and then they sent a crew out to install my new system. Dean was professional, efficient and gave me a very competitive price out of the gate. No haggling necessary! The installation was turnkey. They set the system up to work with my existing Nest thermostat. They arrived on time and got everything completed in a timely manner. Very happy with the service every step of the way.
We wanted to switch from an oil furnace to gas and was referred to All Climate by PSE, which in itself was a good sign! After doing a bit more homework, we decided to have this company do the work for us. All the guys involved in the piping, install and follow-up have been great: On-time, knowledgeable, and friendly. We are very happy with everything and will definitely choose All Climate again for future projects.
I used All Climate Heating for my fireplace tune up. The person arrived on time and performed the tune-up which I hoped would help with my my fireplace which would turn on only on a 4-5-th attempt. Apparently, the service did not help and made the condition worse in some respect. However, even though I was charged for the failing service, I received a phone call later from them and got promised a complete refund.
Troubleshooting fireplaces might not be the best part of All Climate business, but they stand for their work and it's worth something.
My water heater shut off and I got on a call with Jamie K. He identified the problem as the pilot shutting off and guided me clearly through the process of lighting the pilot and having the heater come back on. His explanations were clear, detailed and very professional. Great and prompt service!
I had All Climate clean ductwork in my family’s house in the Seattle area. I appreciated that they used the correct equipment when it came to duct cleaning. Highly recommend!
This is a very good company to work with. Very professional- quality job, reasonable price, timely response, courteous. They have installed stand-by generator, heat pump, furnace, water heater in my house and provide various maintenance services (annual routine checks and replacement of broken parts). I have be very happy with their services. Definitely recommend this company!
All Climate Heating & Air is a great company. Dane was friendly and efficient. He arrived right on time and explained my options for a particular service to my AC unit. He gave his honest opinion and helped me make an informed decision.
We are extremely pleased with Taylor M. As the All Climate technician for our Bryant furnace and air conditioning systems. He was very polite, professional, and knowledgeable and explained everything he did. I hope that he will be the tech for our next maintenance you. Thank you!
Joe was awesome. Called me at work so I could meet him at the house - which is great so I don’t have to sit around waiting. He called me down to the unit to show me exactly what was wrong and why the part broke. Installed it quickly at a reasonable price. The whole experience couldn’t have gone more smooth. Thanks Joe and All Climate!
We’ve had Nathan come by several times for a furnace issue and he is just the best. Really seems to know what he is talking about, worked with his colleagues to find a less expensive fix, and is just an all around nice dude. We look forward to having him come by and that’s big praise when it’s to have your furnace fixed.
August 5, 2019
Dear Team All Climate:
I just wanted to send you all a very big THANK YOU!
As you know, recently I had a major (for me) project at my home which involved All Climate installing a tankless water water, gas stove line, central gas heating and a gas fireplace insert - I couldn't be happier with your work!
A very special shout-out to Andrew, Taylor, Steffon and Vitally - your crew came on-time every day, gave me the courtesy of a phone call when they were on their way (MUCH appreciated!), and worked fast, efficiently, and virtually non-stop from the time they arrived until the time they left.
These young men are all VERY competent professionals, really know their stuff, never cut corners, worked SUPER clean, did quality work and went the “extra mile” EVERY single day.
In addition to being technically and professionally super competent and knowledgeable, they are ALL very nice young men! They were at all times respectful, courteous, friendly, and cheerful (no matter how hot the day became or how hard they were working!). They treated both me and my house with respect, as if it were their own house. At times when there was some flexibility with the installation or when choices could be made, without exception they came and got me, explained the choices, and asked about my preference - again, MUCH appreciated!!
Also, these young men were an absolute pleasure to have in my home. It was great getting to know them and interacting with them daily for the past week and a half. When I’ve had other work done over the years, there were times when the worker/technician was also competent and did a good job, but was so sour or moody that I couldn't wait for them to leave at the end of the day. NOT SO with Andrew, Taylor, Steffon and Vitally - all gentlemen and a real joy! Again, it was an absolute pleasure to have them in my home.
Thank you too to Nick who is probably the best and most proficient electrician I’ve ever seen. Nick also worked quickly, efficiently, kept me informed, and was polite, friendly, and courteous, AND he did a terrific job.
Thank you too to Katie in the office who took my phone calls, helped me with billing and other issues. Katie is likewise smart, knowledgeable, efficient and courteous - a joy to interact with!
Thank you too to Eddie and Jason - FANTASTIC communication, great “problem solvers”, quickly available, responsive, polite, patient, and flexible when I requested changes- MUCH appreciated!!
And a VERY BIG and special thank you to Cal. Cal is an exceptional individual and a real asset to your company! When Cal came over for the initial estimate, he took time, answered my MANY questions, explained products and systems thoroughly, competently, and with good cheer. I never felt pressured for absolutely anything. By the end of our meeting, I was so impressed with All Climate and confident in your company, I didn't bother to get any other estimates - I went with All Climate and I’m so glad I did. You are an organization with integrity that truly cares about “customer satisfaction”.
Thank you again Team All Climate!! Because of you I have some wonderful improvements to my home that I will enjoy for years to come. Not only is your work outstanding, but all your crew made it a most enjoyable experience!
I have had the pleasure of working with Troy and Jim. They have gone above and beyond with my heat pump issues saving me valuable time and money. Due to their honesty and diligence I am a customer for life as they service my furnace and heat pump. Thanks All Climate!
We've been customers of All Climate for nearly 20 years. Their service techs are always friendly and professional, and they do top-notch work. There's a reason we've stuck with them over the years: they're pros who know what they're doing.
Sure, sometimes it's expensive, but that's part of owning and maintaining a home. In all our years with All Climate, we've never felt cheated, or pressured with unnecessary upselling. They get in, fix the problem, and get out as quickly as they can, and they're always up front with you about the potential costs involved.
They also do their best to send the same technician back on future calls when possible, so you know who you're dealing with, and they know the history of your system. It makes for a much more satisfying customer experience when you have a relationship like that.
Brandon identified the issue quickly and changed out the parts immediately. Thankfully he had the components in his truck and did not have to come back days later. He took the time to explain what was the issue. Brandon did a great job
Steffon was professional, courteous, and expedient repairing a leak in our natural gas line located in our attic.
First of all the same technician has been coming year after year. It’s very comforting knowing who will be working on your furnace and that they are familiar with your equipment. They also do a good job reaching out to remind you you are due for service, never pushy, and always accommodating.
I sent a message through the website just two days before the big heat wave because my heat pump wasn't turning on. Got a phone call the next morning and they had a technician at my house within 90 minutes and fixed the problem. My family is so grateful! Great service!!!
Christian came out quickly, after regular hours and efficiently repaired our older compressor.
Highly recommend this company! Everyone from the service representative, Dean, to the office staff to the tech installation team led by Taylor were excellent. They were responsive, polite, respective of me and my home, and professional. Highly recommend this company!
Nathan cleaned and did maintenance on an old gas fireplace in a house that is new to me. He was on time, polite and did a fast and thorough job. He answered all of my questions. I will definitely use this company again.
My thermostat went kaput at night. I called the emergency line and someone called be back quickly. Service call was scheduled for the next day. The technician was polite, efficient, and installed my new thermostat. I have been an AllClimate customer for years and am very happy with their service.
We have been using All Climate for almost 15 years for a new furnace and yearly servicing. Excellent service. Honest. Reliable. We always ask for Troy by name. Definitely recommend.
Troy was very professional and pleasant. He was on time, understood a problem I was unable to demonstrate on the spot, and had an idea right away. He had the parts. The furnace has been doing fine for 48 hours.
Jamie was excellent, I highly recommend him , he was subject matter expert if I can say, provided us right inputs and great service, I highly recommend him
Troy was what I want a heating maintenance person to be - interactive, professional, expert, & friendly. On my several maintenance interactions with this business they’ve seemed excellent and fair. I will use them again.
I've been working with all climate heating for almost 10 years for furnace replacement and fix/maintenance, water tank, and fire insert maintenance. Their price is competitive and work is very professional. The technician I've had several times, Qi, is extremely thorough, professional, explained problems well, and very easy going to work with. Thank you Qi! A great technician!
After waking up to a cold house just a few weeks before Christmas. I called All Climate and two other companies to estimate a repair to my heating . Although all three quotes were close in comparison I decided to go with All Climate because the Technician was polite on time and very knowledgeable. My home was warm again in no time without a huge dent in my Holiday Budget. Thanks All Climate!
Cal Fuqua from All Climate was very thorough helping with our heating needs. The system was installed without any critical issues and the heat in the building is efficient, quiet, and brings up the temperature in very little time. We have 18ft ceilings and very large rooms, so no small task. Thanks to Cal and All Climate for a successful install and a happy customer.
It was a pleasure working with All Climate, their tech Qi was courtesy, on time, and addressed a number of issues with our furnace and cooling system. I would highly recommended them and will be using them to address all of my future repairs and maintenance needs.
Brandon continues the lineage of all of the great service people that have come to do my annual furnace check up! Prompt, courteous, friendly service and provided additional services to help us heat and live more healthily this coming year. Have been referring friends and family to ACH&AC since they first installed my new furnace!
All Climate was super quick at getting me a quote, answering all my questions, and scheduling the installation. The installers were friendly, professional, and went above and beyond in making sure I was well informed about the work done and happy with the outcome. Thanks All Climate!
All Climate did a great job replacing our furnace, air conditioner, and some ductwork, as well as duct cleaning. Great guys on all the teams and were responsive when I needed a follow up service, thanks Brandon for the quick and professional follow up.
Jorge was awesome! Very knowledgeable, professional, and on time! Will look forward to using in the near future!
I had a great experience. The technician Taylor was spot on with his diagnosis and only recommended needed repairs. Would go with them again!
Andrew and Taylor were great! Prompt at meeting appointment, clean work. I had estimates from their competitors but All Climate Heat and Air were unbeatable in price and best of all excellent service. Thank you!!!
Needed to get my hydronic heating system serviced for its yearly maintenance. Joe from All Climate was very helpful in explaining the system and quickly completed the service. It has been running great. I would definitely recommend All Climate Heating & Air Conditioning to a friend.
Very responsive & helpful. Great job Qi on installing replacement part & cleaning my fireplace to look like new!
Brandon was my service technician. He was extremely professional, knowledgeable and friendly. He arrived right at the start of the four hour appointment window, and called when he was on his way to alert me. Would definitely recommend 👍👍👍👍👍 …
Wayne and Dave did a great job installing our heating system, including answering my questions and making sure everything was working just right. Very happy with the results.
Jamie was very professional and thorough. He took the time to explain what he was doing and tips on how we can get the most life out of our equipment. Would definitely recommend this company.
Brandon repaired our heat pump. He was very professional and clearly explained what needed to be done as well as the cost. I highly recommend All Climate.
I was helped by Troy. He was very quick and responsive and was able to swiftly figure out what was wrong with my system. He is extremely helpful and professional! I highly recommend this company!
Brendan and the entire staff were terrific to work with. I had a difficult problem that they were able to fix in a short amount of time and very reasonable price. I have been a costumer of theirs for years and have always been pleased with their service and expertise- thank you Brendan.
Gave us a wonderful solution to a broken air filter system. Notified us of problems with the water heater that we were not aware of. Explained how things worked with our system very well.
Troy does a great job and gives me suggestions/information on what needs to be done to maintain our furnace. He also keeps everything really clean. Very knowledgeable. Great customer service!!!!
Christian fixed the furnace promptly. He knows his stuff. Thank you.
Ryan and Patrick showed up on time, were clear understanding my requirements for ductwork and furnace installation and provided their recommendation on what to do. They installed the furnace and duct work with minimal fuss, added shutoff valves where they thought were necessary and ensured I was happy with the work.
Taylor was on time, courteous and professional. He took time to explain what work he did on the furnace. He has excellent manners and people skills.
Just had maintenance on my furnace by Nathan, have been experiencing a distracting vibration over the past year that the previous technician was unable to correct. Nathan came in, listened closely to what I related and figured out what was causing the vibration, literally, within two minutes. The cause was a flexible pipe up against a fixed pipe that carried the vibration under the floors. I was very impressed and called Anthony to praise Nathan. Good work, guys!
During our annual service, Taylor, our technician, was very thorough and explained everything to me very clearly. Will definitely request him again next year.
Joe arrived quickly on the same day I called, even though they were booked out for two weeks, they were able to fit me in. He quickly identified the issue and resolved it in a professional and friendly manner.
Just had All Climate out for a tune up on my Heating system and the crew was great, they showed up on time, explained what they were going to do and cleaned up after they finished. Very professional and would highly recommend them. Great value!
Chase came to my house and did a scan with a thermal imaging sensor. Showed me exactly where all the heat was escaping from the house and gave me some great recommendations! He was very informative and friendly. I would recommend these guys in a heart beat!
We had a great experience with Troy fixing our fireplace. He went above and beyond! We will definitely be using his service in the future.
Heater went out on Thursday and they showed up to give a quote on Friday. Scheduled the install and they showed up right on time. Installation was clean and finished an hour early. The quote was inline/lower than the other 3, with no hidden surprises. I'm now sitting in a warm house :). Recommended by a coworker. Good friendly installers.
All Climate is THE BEST. They've done 3 big jobs for us in the last year and they are wonderful all around. In my 55 years on this planet i've worked with a zillion firms and All Climate is at the top of the heap. They are prompt, courteous, skillful, chock full of expertise and cost effective.
We loved the attnetion to detail when they had someone provide an estimate last year and come out and replace the unit, and this year perform the annual testing and maintenance of the boiler Combiunit. Thank you as always!
Troy came to the rescue on the hottest day in history!
He explained Everthing and gave me options, no pressure.
He works fast and seamlessly. Even my doggies liked him👍👍 …
We spent an hour or so with Jamie on FaceTime getting the furnace to run correctly. It saved us an expense service call.
Very happy.
1. Some other work was being done that was in conflict when he arrived. The technician, Qi, was kind enough to work around that instead of just leaving and making another appointment.
2. Previously, I had another company look and bid on the two jobs to be done. I was was unhappy with the bids and estimates so I decided to call All Climate (randomly after reading reviews). Qi gave me a much better estimate for the first job after determining that, at least from his point of view, there was no expensive leak to fix (as had been indicated by first estimate). With regard to second job, he indicated that, in fact, there was NOTHING broken...just the pilot light had gone out. It took him 5 minutes to determine that after the previous estimator had spent over an hour telling me about needing to get a difficult to find part. Qi did not charge me for the pilot light.
One problem is that after Qi fixed the AC, my house was so cold that it got infested by small cute penguins... and my kid wants to keep them.
Brandon was awesome. Very personable and professional.
Jorge on 13 Jan 2022 did excellent serious work. Thanks
I can't recommend Nathan strongly enough. He was expeditious and polite and came across as dedicated and considerate. He did an expansive job. He is obviously very refined about air systems. Will not use anyone else and will recommend 100% to everyone and anyone!!
OVERCHARGING
Setup call for Maintenance Tech arrived determined the call was not maintenance because Condensation pump didn't seem to be working.
Charged $159 for service call. Charged $187 for condensation pump
which is available online CB151UL Beckett Pump $37.39 offered to
replace my Thermostat foe 338.16 - Honeywell T6 available online
$79.00
All Climate has been servicing my Burnham Boiler ever since they were subcontracted by the original installer to correct his mistake(s). They are super knowledgeable, efficient and have great customer and follow-up services.
Taylor was great. Super helpful. Very knowledgeable. Assessed the water heatervproblem accurately and immediately and was a pleasure to have around while fixing it. Thanks
Dane was very helpful, patient as I asked questions, honest. He knew immediately what was making the sound in my furnace and offered several options to deal with it. I'd definitely recommend him and All Climate to anyone.
Clean and quick install, friendly and efficient installers. Great deal now during quarantine, great financing. Everything looks and works great. 3 days from 1st inquiry to completed installation in a tight space. Extremely satisfied customer.
This company is fantastic. We just had the second repair done by them and could not be happier. I will use them again in a heartbeat and you should to. Fast service yeah I’d say, for us it was next day and done before noon.
All Climate Heating & Air Conditioning was a pleasure to once again work with. Dane arrived on time, was extremely knowledgeable and displayed an exemplary level of customer service. Dane successfully and thoroughly serviced our air conditioning, furnace and gas fireplace. I confidently recommend All Climate Heating & Air Conditioning and Dane.
Was very happy with my service. Arrived right on time and was extremely helpful explaining details of my new air purifier. Have been using their service for quite a few years now.
Nathan is the most professional Tech I've ever encountered his attention to detail was like no other no other I could not have enjoyed His wonderful professionalism and personality more please keep hiring more people like Nathan he sets the bar and the standard
I appreciate the effort,honesty and professionalism whenvJoe diagnosed my a/c I had installed in 2004ishm
He got it right and it runs cool and quiet.
My old dog is much more comfortable now. Thank you from us both
We had our air quality tested in our apartment. I never knew our air quality was so bad! The service was professional, and the explanation of our test results was very thorough. I would definitely recommend All Climate to anyone in the area!
After a recommendation from a coworker that All Climate was friendly, knowledgeable and competitive in the Air Conditioning/Heating arena, I called on June 16th and set up an appointment with "Cal" for June 17th. After talking with Cal (and 3 other companies beforehand), I was convinced that my coworker hadn't led me astray. We ordered our AC unit that afternoon from Cal and had an appointment for install 1 week later (before his car was even out of my driveway!) (Note: The install date got pushed out by an extra week due to a technicality of the part of Puget Sound Energy (not All Climate) for which All Climate graciously moved me out a tiny bit to the next available spot). The short story is that I had cool air pouring through my house exactly 2 weeks after sitting with Cal at my kitchen table. When it was made known to me that PSE would be an extra 5 days out to do their part, leaving me to suffer thru an uncharacteristic and uncomfortable heat wave over a holiday weekend, All Climate went to bat for me. They contacted PSE and made arrangements for my system to be "fired up" and working before the next day. Nick returned my call of distress immediately and said he would be "right over". 10 minutes later, there he was; 1 hour later, I released my first "aahhhhhhh" after feeling my house immediately cooling down. My only regret is that are not 10 Stars above for me to highlight...All Climate certainly deserves them. A special shout out to CAL for great customer service, KEVIN and TAYLOR for patiently and tirelessly doing the install on a 90+ degree day (and remaining pleasant and friendly the whole process through) and, finally, NICK who came to my rescue the day after by making the system live! Thanks, guys, It was a pleasure working with you even though you did all the work.
Hot water tank wasn’t working.
Qi, the technician, was very thorough to determine the cause.
I made the decision to purchase a new tank.
Qi explained all possible causes and how he tested for each cause, so that I could make the decision.
Great job and professional approach. Install team was great and showed up on time and left the place neat and clean. No pressure and honest folks. Really enjoyed the experience of doing business with them. Class act!! Thankyou guys.
Troy had a great attitude for a 5AM phone call, responded quickly and saved my family and our animals from a long and uncomfortable heatwave weekend. I would definitely recommend him to anyone.
Beginning with Cal walking us through the entire process, and the technicians working with me to make the installation look clean in the final outcome. I will recommend them to anyone who has a need to upgrade or add for their home
Taylor was awesome, helpful, kind, and loved my dogs! Gave lots of recommendations on how to better use my gas fireplace
Thomas and installers did a great job on new HVAC installation, inspected and serviced all related components. Recommended.
Joe is very professional, polite and knowledge. He was patient and answered all my questions. He was able to troubleshoot the problems during the visit and fixed them instantly. He also explained cost and listed them out clearly. Thank you SO MUCH! Highly recommended.
I called All Climate to find out if it was possible to get natural gas to my separate garage for an older stove that I knew needed converted from propane. I was worried that the cost would make my dream impossible, and that using the stove that used to be my dads wouldn’t be possible. Enter Jason, who managed the project from beginning to end, helping me to keep the task in my budget (and calming my nerves). Steffon and Hunter helped to get the gasline to my garage and hooked it up, and then Nathan came on a separate day to convert the stove, shine it up, and connect it to the gasline. Needless to say, I now have heat, and I’m beyond grateful for the professionalism and the willingness of every staff member to go above and beyond in this project.
Thank you!!!
My wife was very pleased with the job Nathan performed and his excellent manners.
We've always been happy with All Climate
The service was absolutely great. Troy showed my 5 year old how to fix the furnace. He explained everything he did. Definitely recommend this company.
After a couple summers with an AC outage during the first hot week, we decided to have All Climate come out for spring maintenance. They call when we are due, and they have been punctual, efficient, fair and knowledgeable.
They got the job done much quicker than I thought they would. And very clean, vacuumed all around so there's no dust. Very knowledgeable and friendly. I have hot water and warm air and I'm very happy!
Quick turn around and diagnosed the problem accurately. No trial and error here or guessing the issue. Part came in fast, and he had my furnace running. Let there be heat we said. Thanks All Climate Heating & Air conditioning!
Good experience with the tech and the company. He explained really well what’s wrong with my furnace. Definitely use them again!
Troy was lovely and very helpful — although the parts needed to fix my furnace have to be ordered, he’s rushing to get it done ASAP and was just a very nice, professional guy. Thank you!!
Nathan was great! Very efficient and knowledgeable and answered all of my questions without hesitation. He did a great job and their prices were fair. Will use them again.
Great job by Christian at All Climate! Thanks!
Used this team to convert our split level home from electric to gas stove and added gas lines to both fireplaces. Great work, stands by their installation, friendly and competitive pricing.
Troy is very knowledgeable and courteous. Always respects my home and cleans up after himself well. He always arrives on time and is always professional.
Troy identified a fire hazard in our AC installation, which we are correcting. Otherwise, fast, professional, prompt service - would use again in a heartbeat!
All Climate was great, on time and thorough, did a great job on maintenance and figuring out the issues of some sounds it was making!
I have always had prompt and reliable service from All Climate. Today Brandon was especially helpful, going out to get a part and returning promptly to install it.
I moved here from the NY NJ area 2 years ago; Joe, who came today to inspect and fix our furnace, was the best, and smartest, and on time, most knowledgeable person that has come here to do work on our house . He knew exactly what to do, and figured out and fixed the problem in record time.
Jorge was professional, personable, competent and efficient. Judy gave him very high regard and high marks. Thankyou for your kind service
Taylor was very thorough and knowledgeable. Answered all my questions and left everything spotless.
HVAC Vent Cleaning - Professional, polite, great work ethic, timely and reasonably priced. Can't say enough about how positive the experience was. I would certainly hire them again!
needed AC repair. Troy was right on time, very swiftly detected the issue and got the part and fixed it. He even explained the issue in detail. No hassle experience.
Jorge came to complete an installation—despite the fact that we were without power, Jorge was willing to come. He found a loose wire, which
Joe was professional and diagnosed our heat pump issue quickly and was able to get us back in heat quickly! Thanks for your expertise and prompt service.
All Climate diagnosed our no heat problem, ordered the right part and found time to squeeze us in to install it within 10 days. Excellent service again.
Brandon was on time, very polite and very professional. I like to ask a lot of questions about how everything works and he was very accommodating and answered all of my questions. I would definitely recommend to family and friends.
Troy had to swap out our furnace igniter with a new one. He was pleasant to chat with as he worked, and we have heat again. Yay!
Troy was friendly, and he was interested in solving our problem. He followed up with a text the next day with good, actionable information.
Very impressed with professionalism, friendliness, and product knowledge. Find them to be very trustworthy and it has taken a while to find someone I feel this way about! Will definitely continue to use them and recommend to family and friends.
Love working with AllClimate, been their customer for about 4 years now. They are professional, easy to work with, and reasonably priced.
Jamie did an outstanding job! Very difficult installation yet he never was deterred on the project completion. Very professional, very nice, very technically proficient.
Great job, very pleased. We were given several options and were able to extend the life of our HVAC system.
I had All Climate test my air quality, never realized how bad my C02 was. They were very professional. Would definitely recommend them to friends and family
Taylor and Qi were great. Very professional, knowledgeable and courteous. Will definitely use them again.
Nathan was very helpful and informative. Not a fan of the 4 hour window for appts but the tech will give you a call on the way so that helps a little. Experience with the tech is great though.
WE HAD OUR DUCTS AND VENTS CLEANED BY CHRISTOPHER, HE DID A GREAT JOB FOR US AND I WOULD USE HIS SERVICES AGAIN.
YESTERDAY, ALEX AND HIS CREW INSTALL A NEW BRYATT FRUNACE AND A.C. FOR US. THE WHOLE CREW DID A GREAT JOB, TOTALLY PROFESSIONAL. THEY WERE ON TIME, DID AN EXCELLANT JOB, WORKED WELL AS A TEAM AND CLEAN UP COMPLETELY. ALEX AND CREW EXPLAINED HOW TO USE THE UNITS TO ME AND MY WIFE. VERY HAPPY WITH EVERYBODY AT ALL CLIMATE. THE GROVES FAMILY.
Alex and Ulysses were professional and quick. They protected the floors and cleaned up when completed. I will call All Climate when I have future projects
Joe came for a after hours call. He helped us to determine what was causing the problem and was very helpful. Great service!
Fast and Great Service! Not only did I NOT have to wait over a month for service in the middle of winter like another company I contacted, They were able to diagnose and fix my gas fireplace the same day, and with great customer service.
Came on short notice and quickly diagnosed and repaired our heating system. Very pleased with the service!
Nate has serviced our furnace and a/c for years. He does a great job and the office is very helpful.
Troy is extremely professional and knowledgeable. He is on top of his game!!! I highly recommend this team and company.
Knowledgeable, considerate service, explanation of what service(s) are being performed, and parts that need just cleaning and/or replaced. I use All Climate Heating & Air for yearly maintenance and repairs.
Please only call all climate heating and air conditioning they are the best in the business couldn’t speak more highly of them then i already have on a previous post they are the best dont waste ur time only call them thank you ‘
David Petrisor
Original post
This company is amazing I wouldn’t go with any other company but all climate i first called bobs because i already new what was ring they said they would come out and fix it well in the end bobs came out charged me for a diagnostic and said its there policy not replace what’s is wrong with my heater when i told them before hand what was wrong and they promised over the phone that they will fix it but first needs a diagnostic which i thought was totally fair well in the end he charged me a few hundred just to diagnose my problem and then told me that only the original installer and fix my problem or pay them over 5k to have a whole new heater installed when i called all climate told them what was wrong they said they do these types of fixes all the time and have no problem but again need diagnostic done first which again i said that fair I wouldn’t want their tech working blind on a problem that i am not even 100% how it works well in the end they come out did the diagnostic felt bad that i had 3 other company’s come out and do a diagnostic telling me the Same thing bobs did so they wont be charging me for a diagnostic fee and are fixing the problem at a fair price with a great tech i highly recommend u have a heater or air conditioning problem please call all climate first do not call anyone else they will try to only come out and get there diagnostic fee ain’t then try to up sell on a new heater especially if u own a Bryant vacation system which i do all climate is a Bryant havoc dealer please go with all climate u will not find a better price or better service for your money i cant repeat this enough times all climate is the way to go i will never call another company but them for as long as i live after getting ripped off almost 1k in diagnostic fees and had nothing at all fixed so please call all climate they are the best in the business and i was out of heat for almost two weeks because of these other company when I told all climate that they came out the next morning at 8 am sharp they were here working and fixing my issue i would give them 1000 stars if i could please go with all climate sorry for the long review but i am just so happy that they are did such a good job and it comes with a 30 days labor warranty and 1 year parts warranty not sure if that’s just in my case but cant beat that when it comes to these heater company’s most don’t offer any warranty at all i am just so happy they fixed my problem right away and didn’t even give me any Hassel like the 3 previous company’s did i could speak any more highly of all climate best hvac company around I guarantee it i spend 2 days doing research when I should of just called all climate from the begging okay well i need to stop now or i will continue on forever i give then `1000 stars please anyone looking for the best company on the east side or the area they serve i would only call them even the owner called personally to tell me how sorry he felt about getting ripped off and what i would be playing if worst came to worst and more things were broken then just what the other company’s told me even brought the parts with him just Incase which he ended up not needing but for someone to g out of their way to do that just to make sure i have heat words couldn’t explain how good hearted the owner is so please only call all climate thank you
Troy was very professional and courteous. He answered our questions with detailed responses. We are very happy with his service.
Joe did a great job servicing our heat pump and explained some things I never actually knew. I highly recommend All Climate
Fantastic products, stellar customer service. All climateis the only company you will ever need for all of your heating and cooling needs. Their customer service is exceptional.
Super service! On time, friendly, very helpful. Went the extra mile. Will definitely use them again!
Your representative today was helpful in maintenance and cleaning of the equipment and the filter.
In addition, he was very informative about the process he was doing.
Taylor was amazing! Knowledgable, professional and prompt. Highly recommend!
Taylor was friendly, professional and thorough. Great job! I would use them again.
Qi is the best all around service man we have ever had. And we have had a few good ones. I would definitely refer him to anyone that needed the service All climate provides. Thank you
Excellent service and heating system is operating perfectly. Good choice to choose All Climate! JoAnne and Scott
Great service from All Climate starting with the front office all the way through to Qi who fixed our dead heater. Fantastic company.
We are on week 3 of trying to fix a gas fireplace, wrong parts ordered, lack of timely returned calls = poor customer service, this warrants a one star (assuming it ever gets fixed) very disappointed = avoid if you can
Just completed service, All Climate made it right, working now better than it was previously, Service MGR Anthony and new technician Chei were excellent to deal with in making this problem go away.
Installation of gas line for my new gas range and an earthquake valve. Connected gas to new range.
Dane is always very professional, on task and punctual. I will definitely continue to use All Climate in the future.
Amy
Troy is our service guy and I won't go to anyone else. He's patient, efficient, and honest. I really appreciate it!
Taylor was very efficient in identifying the problem and providing repair options.
Performed the annual service of HVAC as usual. The technician also found out that my AC cable was not connected well which was the reason of a low air flow. Thank you!
Technician was helpful and efficient.
Very courteous and engaging. I appreciate the way they kept me informed as to what they doing and why. This was one of the best service call we ever had. Thank you! Thank you!
All Climate is great. Always on time, competitive pricing, professional employees. I always advise people to hire them.
Tech (Taylor) was fast, efficient, professional, transparent. Diagnosed issue quickly.
Thank you for coming right away today to fix my tankless water heater. It doesn’t feel like a home without hot water.!
Lost furnace in the midst of an arctic snowstorm. As soon as we excavated our country driveway, they were on top of the repair and had us back in business.
Excellent response time. Great customer service and friendly personnel. They go above and beyond to help and please the customer. Knowledgeable and efficient. Would recommend anytime!
Fireplace service
Troy was pleasant, and got the work done to my satisfaction. My fireplace is working well again!
Jamie was great. Did excellent job checking the furnace and was very kind and xplainjng what is done
Great service! Came right away! Definitely recommend this company to anyone needing heating or AC services or repairs. Thank you!
Had a great experience from start to finish replacing my electrical with a gas furnace. High recommend.
Yearly maintenance on 2 heaters, gas fire place and hot water tank. Did great job on time.
Joe was on time, friendly and neat (put "booties" on when entering house). Thank you for a comfortable experience.
Very polite. Worked quickly and efficiently to get the inspection done. Really nice customer service personality. Thank you!
Furnace failed and I got it replaced by All Climate. Very professional throughout the whole process.
The products they offer are top of the line, the service is top notch as well. Nate is very knowledgeable and hard working
Qi was amazing. He was quick, friendly and knowledgeable and we would use these guys again in a heartbeat.
Christian was very professional.
We received quick, competent work on a routine furnace maintenance.
He came early and walked me through each step of learning how to use my new wifi thermostat app.
Super knowledgeable and made the fix quick and easy. Will definitely use again if we have issues.
Great service, great maintenance works, installed the air scrubber which may help us alot, thanks!!
Troy was on time, professional, and got the job done in a timely manner! Thank you!
Joe did an excellent job with maintaining our Furnace and water heater
Very Experienced staff. Have a lot of knowledge about heating and cooling. Would definitely recommend them.
Knowledgeable, professional and efficient. We Recommend All Climate To family and friends
It's a secure feeling to know my furnace is ready for Winter. Jamie answered all my questions.
Received air quality testing, very professional. I would definitely recommend to friends and family.
The team was fantastic. Wore masks the whole time and were very efficient and productive!
The tech was very professional. Highly recommend him!
Exceptional company. Knowledgeable about systems technically with expert installation team.
Joe was awesome. super friendly and competent..looking forward to next yrs service
From initial project bidding to final inspections, All-Climate communicated well and followed through as promised.
Consistently good wok and trustworthy.
Brandon was great! Answered all my questions and did a thorough job
Troy was on time and very professional. Very courteous and helpful.
Excellent, quick, on-time service on our gas fireplaces by Jamie of All Climate.
Qi inspected our broken furnace, giving some professional advice.
Taylor did a great job, appreciate the professionalism
Very knowledgeable friendly and recommended us all the good stuffs. Thank you Dane! Highly recommended!
Joe answered all of my questions. This young man is very professional. Thank you All Climate.
Joe is thorough, friendly, and honest. The service is great. Thank you.
They always do great work keeping my equipment working and efficient.
Highly recommend this company from sales to service. Excellent group.
Explained things thoroughly.... very pleasant, respectful (wore his shoe covers inside).
Helpful, reliable and they back up their work!
Taylor was very professional and nice.
Nice employees and very professional. Didn't try to sell me anything I didn't need.
Always friendly and willing to spend time with you going over what they did or will do.
Brandon was great and very professional.
Great service. Right on time and very professional.
Great experience. On time. Professional! Pleasant! Reasonable rates.
Replaced a fireplace gas valve. Works great!
Great folks to work with. And honest. Thanks folks, we have heat!!
Great service! Friendly and competent.
Joe was great! We have heat now :-)
Ask for Troy he is the man! Outstanding Service!!
Brandon was very knowledgeable and professional.
Always helpful when I've had questions. Thank you so much!
Great customer service and reasonable prices.
Work was done efficiently and with great care
Awsome company and great employees.
Courteous, knowledgeable technicians. Excellent service.
Great service and excellent professional
Saved my freezing behind in a pinch thank you
Nathan was super helpful and informative. Thanks!!
Very professional. No undue charges
Taylor is very professional!
Really fast service, with nice technicians.
Good service and timely.
Thanks
Great service
Great professional service.
Joe is outstanding. Thank you.
Very informative. Friendly service.
Knowledgeable individual
Great furnace service.
Always a great experience
Great customer service!
Great job by troy.
Fast and consistent service
Very professional and friendly.
Professional and efficient
Great experience
Polite and efficient
I would highly recommend All Climate based on my experience with a diagnostic visit from Nathan. We were having all sorts of issues where our heat pump froze over, air was not being routed to a zone in our house properly, aux heat would kick in constantly, and more. Nathan performed a comprehensive diagnostic and was able to make some changes to the furnace control panel settings, thermostat settings, and recommend some repairs (some of which I was able to perform myself). I especially appreciated how collaborative Nathan was when I was explaining the various issues I ran into and his ability to explain what he was doing and why. Before Nathan arrived, I was worried I would have to buy a new heat pump and now everything is working great again. I will be recommending All Climate (and Nathan in particular) to anyone I know who needs heating & AC work done.
They worked on our radiant heating system and they were fabulous!! Very professional and were so helpful. We will work with them going forward. Nathan was great!