Reviews of Whipple Service Champions. (HVAC Contractor) in Salt Lake City (Utah).
Whipple Service Champions
963 Folsom Ave, Salt Lake City, UT 84104, United States
Description
Information of Whipple Service Champions, HVAC contractor in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Whipple Service Champions
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Whipple Service Champions
Christon Khong
Zach and Austin were very professional and arrived when they said they would. We agreed on a fair price and they did the work in an hour. They were both very polite and professional. I would trust them again in the future.
Alex Jones
I had Tyler from Whipple come and do a furnace tune up. He went through everything on our furnace and gave us a full diagnostic on everything. It was well explained and provided different options for maintenance based on what was discovered during the review. Many companies try to force additional services afterward, but that didn't happen. They told me what they recommend doing and gave me pricing options if I wanted to proceed with them. Loved the non-pushy approach! He also set up an appointment for us for someone to come look at AC for our home as well. Great experience with them, knowledgeable and professional!
Joe Sepulveda
Irving and his apprentice Adam were fantastic electricians. They did quality work, ensuring that the end product was installed properly and looked nice and neat. They took care to ensure the home stayed clean even in the face of a wet snowstorm. They were friendly, arrived exactly when they said they would, and were excellent communicators ensuring all my questions were answered. They also praised their employer, which you don’t often hear these days. It’s nice to see a company that treats its employees well and invests in their training and development.
Michael Baird
Both Austin and Adam were professional, polite, and helpful. Honest, knowledgeable, and hard workers who displayed attention to detail in their work and clean up. Extremely efficient and effective providing quality service in all areas. We still have more future projects needing additional services. It's employees like this who will ensure a solid customer loyalty to Whipple. We hope to have them next time and will be passing along to our friends and family how happy and satisfied we are, and with Whipple in general. Thank you.
Gabrielle Fonua
We got a thermal expansion tank leak over our water heater over the weekend and we decided to try out Whipple for the repair because we saw an ad for them. They came the next day after we called and gave a call when they were 30 minutes out from arrival. They were knowledgeable, fast and professional. I enjoyed their friendliness too. Jay Canfield has great customer service and professionalism. The new expansion tank came with a 2 year warranty. We are happy customers. We recommend Whipple and plan to use them in the future.
Lori Newren
Frank came out on the 4th of July to assess our AC issues. On July 5th, we had a new HVAC system! The following week, the duct cleaning techs discovered a serious problem with the aging water heater. Today we have a new water heater. Whipple technicians are conscientious and knowledgeable. The products and services are fairly priced. I can't speak highly enough of this company!!
garrick hart
Jason and Mac were thorough in their inspection, and in explaining the issues my air conditioning/heating system was having. Gave me options on repairs and replacement. They helped me make the best of decision for my situation. My inspection was late at night. They wore shoe covers which was appreciated. They were able to get the parts the very next day and repair it quickly. Everything was cleaned up when they were finished. I appreciate their help and will be recommending them to anyone needing help with their furnace/air conditioner.
Brannen Guthrie
John was excellent!!! He was professional, kind and courteous. He did an excellent job explaining the process, showing pictures of current state and making sound recommendations without being pushy. I would absolutely have him to my house again.
I am adding Todd McIntyre and Jay Sedgwick to this review. They came and installed a new furnace and AC unit today. They were fast, efficient, professional and above all provided amazing service. These 2 guys were incredible and I highly recommend them on the job. They cared for my home, cleaned up and took any trash out, made sure I was comfortable and extremely personable. Whipple hit this one out of the park again.
Brigham Mero
We had our electrical meter mast updated. Cameron Larson was awesome to work with! He was on time and efficient in his work. And I believe Aaron was the one here helping Cameron. Both did great work. Whipple was great at handling all the logistics so we didn't have to. Great experience overall.
John Moss
Dom and Andy arrived bright and early and replaced our furnace and air conditioner is just a couple of hours. We upgraded to a digital thermostat so they took the time needed to walk us through all of our options. Great guys who did an outstanding job for us. Thank you very much!
Your Friendly Neighborhood Gamer “YFNG”
Austin was very professional and polite! We needed some ceiling fans installed into our new place and Austin did an excellent job. Fast and efficient. If you need any Electrical work done then this is the place for you! I defiantly will be doing business again with this company. Amazing service and value!
Mary Peterson
This began with a clogged bathroom sink. My house is 92 years old, so I wasn’t surprised when Danny told me some pipes needed to be replaced. Replacements went from under the sink down into the basement. Kevin happened to come yesterday, too, to flush my water heater. He and Danny both noticed that the drain to my main sewer line was corroded and clogged. So Danny ended up also replacing the P trap (I think that’s what it’s called) and augured the corroded pipe as well as he could to buy me some more time before I eventually have that whole pipe replacement job done. The little job turned into a big one, but it all needed to be done. Danny was amazing! He worked from about 8:30 am to 7:00 pm yesterday, then worked about 4 more hours today to get the job done. My old house kept throwing surprises at him, especially as he worked to remove and replace the old pipe under the sink, but he persisted until he was successful. Danny is personable, smart, skilled, detail-oriented, and continuously kept me in the loop about what was happening. I’m so grateful that he came to do the needed work.
Sandy K
It was time for my furnace tune-up. The technician, Sony Soto, was easy to work with, courteous, and respected my time. The work was completed as expected. He needed to return the following day to install a part. He had the autonomy to schedule the return appointment himself; I didn't need to call the main office or wait a week. He came back early the next morning and completed the work. The dispatch personnel are also very responsive and easy to work with. All in all, I'm very satisfied with the service I received.
One extra note on this. Sony is the second technician I've worked with at Whipple and neither tech tried to add on products or services I didn't need under the guise of "I'll just do a quick inspection of your water pressure" or another similar excuse to walk around my home looking for potential "problems" they "should" fix. Whipple is still a business and services are offered but I didn't feel like I was an "upsell opportunity" in either visit. That is one of the main reasons this is a 5 star rating.
Elizabeth Armour-Roth
I had a great experience with Whipple Service Champions. My air conditioner and furnace needed to be replaced and it was on my to do list. Well, my air conditioner stopped on a 100 degree day! Whipple sent Clayton to do a prompt professional evaluation and I now have state of the art cooling and heating system. I couldn’t be more pleased! The company notified me of who would be doing the initial bid and then who the tech would be. I appreciated the pictures so I knew who was coming to do the work. Andy and Alex did a great job with the install. They were professional, knowledgeable and patiently walked me through my new heating and cooling system. I highly recommend Whipple Service Champions for your HVAC needs.
Samantha Bateman
After 4 days of no AC due to an electrical issue that was fixed yesterday, Stephanie came out and took great care of us. She got us up and running very quickly, explained all of our options in great detail. Definitely recommend her!
Christian was the electrician that took great care of us yesterday. Super professional and respectful. He diagnosed the problem, perfectly explained our options and got it fixed in a short time.
Michael Baker
Demetri was five star and more on his customer service! He was very good at explaining everything to us, including videos and pictures of each area of concern. He went over several options too! We were very happy with the timeliness as well. In fact, they called us and they came 30 minutes earlier than I thought which helped our schedules too. We really appreciate Whipple’s fantastic customer service and kind technicians.
Labeld
Excellent service! Tyler came out and serviced my hvac system. Turns out the furnace was shot after nine years and needed to be replaced. Toli and Justin came out the next day and installed a brand new furnace abd ac unit. They did an amazing job and I couldn’t be happier!
bryan mcnair
I set up a online appointment at six in the morning and they arrived at My home around 8. Max was our technician and I explained my kitchen drain problem and then looked at my plumbing and gave me several options. One was to snake the drain. And then he said they could send someone out to send a camera down free of charge to see what condition the pipe was to the main drain so I said yes let’s do it. Within the hour Dylan showed up with the camera he didn’t get very far into the pipe and showed me how bad it was. So max ended up replacing a section under the concrete and to my upstairs kitchen. He did all this in one day. Both max and Dylan was not only fast but they kept me informed though out the whole process from payment options and the options they could do fix the problem . They are highly experienced in what they do and they really care. I would highly recommend Whipple plumbing for all your plumbing needs. Thank you max and Dylan for being upfront and honest. You guys are the best! We also had had our fresh water pipes done and are technician was Sam and since it was a bigger job he had some help Phillip and Roderick they spent time here replacing all the galvanized pipes from 1957. They also did a amazing job for us and made sure we had water each night before they left.they spent some later nights to make sure of that. They cleaned up every night and made sure not to leave a mess they also kept us informed on how the progress was going.I’m so glad we had the pipes done not only for the worry of one bursting but the fact that our water taste’s a lot better we are not drinking rusty water. I really highly recommend this company for any of your plumbing needs!
Forrest Williams
Our technicians, Stewart D and Ceol R took great care of our electrical needs. They were professional, knowledgeable, and very personable. This was our first experience with Whipple and now we will use them again for sure! In fact, we signed up as members of their club program.
The Whipple plumber came by today as part of the club plan and fixed an annoying water draining sound that was driving us craze. Dalton R listened very carefully and fixed just what was needed. He had the parts on the truck, did the repair right then, and solved our issues. Highly recommend.
Jane Lounsbury
We had a toilet and tub backup with water leaking down our lower floor walls. Koren arrived quickly and was very helpful. He cleared out the clog and got our water running again. He was pleasant and seemed very knowledgeable. He showed us and explained to us everything he was doing. The cost was very reasonable. Will be using Whipple Service Champions again.
Brady Morris
I had to get some shoddy electrical work fixed on our sump pump and switch. Stephen came over to take a look and answered a few additional questions I had with our electrical system. He was amazing to work with! He was very professional and helpful through the whole situation. He kept in contact and was very responsive. Stephen later returned with his brother Michael and got everything fixed. I have peace of mind going into the Spring that our sump pump is ready to keep our basement dry. I had an excellent experience!
Jason Smith
I called as my furnace was shutting off shortly after turning on, and turning it off and on worked the day before, but not this morning. I called Whipple as my dad had a good experience with them recently, and they were able to get a tech out to my house within about an hour, they quickly diagnosed a sensor issue (which I suspected) and were able to replace it, and get our heat back on quickly.
Their tech, Chance, was professional, friendly, and knowledgeable, and even let me watch, and explained several things as he worked on the furnace.
Will definitely use Whipple again in the future!
Angela Mouritsen
Danny showed up on time, he is very professional, he is very informative. He did not high pressure us into buying anything. I feel like he’s an honest technician. he worked with our concerns about us having two small of a toilet he answered. Our questions made us feel comfortable and at ease, he gave us a wonderful discount, and we will recommend Whipple service champions to all of our friends and family.
Matthew Tanner
After a quick request online, Paul came out next day and provided a quick, clear quote. He provided a few options that allowed me to hit my budget goals for the project. 2 days later Paul and Adam arrived promptly in the AM and wrapped the entire project in a day. Their work was well executed, their cleanup was tidy, and they were pleasant technicians. Plus they were extra friendly to my dogs which is always a bonus :)
Holly Alires
Christian Glaze was my technician he was awesome, took the time to explain everything to me and made sure I was happy with the job before leaving my house. They also fit me into the schedule when I needed some one out immediately. Thanks so much!
Since google won’t let me review twice I wanted to add that Austin McBride was my tech today, he was fabulous, took care of my electrical honey do list and left the place clean . He was a definite delight. Thanks Austin for taking such care of me today, I appreciate it!
Lori Pehrson
New service performed today, 29 Nov 2022 by Bill to check all my heaters and perform maintenance. Bill did a superb job - very professional, informed me of all the work performed and let me know when there was a particular item that needed replaced by showing me the voltage test that was outside of the normal range. He estimated all costs ahead of time, cleaned up all the work spaces and was very respectful of me and my home in the process. Thanks, Whipple and Bill for another great 5-star experience!!
Marinna Fuentes
We had some outlets in our new place that didn't have power. Aaron S was so helpful in fixing the issue and educating us on what steps to take if we should run into this issue again. He was quick, yet thorough and even checked our electrical panel - asking if there were any other electrical issues he could check before he left.
(We also appreciated the booties he wore to protect our hardwood floors and rugs)
Thanks so much!
Duangkamol Sunthonkhan
I appreciate the service from Logan Davis. He did a great job.
Update: Yesterday Jason Hubbard came to my place to replace gas valve and tested the system. My furnace is now running great. Jason is very knowledgeable and thorough. His professional service deserves 5 stars.
Anna Brown
Bill worked on our heater and I was extremely impressed. He did more with cleaning and checking than I've ever had before. I will always use Whipple as long as he works for them. Andrew and Dom and Manny put in the new furnace and I'm really pleased. They were fast and efficient. I would recommend them to anyone
Ryan Lewis
Whipple has been a great company to work with. The prices are fair and they have excellent technicians. Austin Thompson was very professional and helpful and was very transparent with everything. He was also patient and answered all of my questions. I will be using Whipple for all of my service needs and will highly recommend them to anyone!
Brent Welch
I use Whipple regularly and they are the best. Although getting power to my smart doorbell just proved more work and a bigger job than I had anticipated. Austin M and Zach M. were great. We talked through all the options but it just didn’t make sense for the work required . I will definitely continue using them.
Cody Moore
**UPDATED FROM 1 STAR TO 3**
Whipple has reached out two times since I have left this review. They assured me that this is not the type of experience I should expect and apologized for the interaction. They mentioned there is no policy that would prohibit the tech from telling me what part I need and that they would have liked him to be more transparent. I do feel their concern about the situation is genuine. They have also refunded the $27 diagnostic fee and offered to tune up our furnace. I am choosing to change my rating from a 1 star to a 3 star as I do appreciate their efforts but the initial interaction, in my opinion, is still worth noting. However, I'm looking forward to our furnace tune up.
**ORIGINAL REVIEW**
Our A/C went out during last week's heat wave and I called Whipple around 9 AM. We weren't given any estimate on time other than "today". I called back around 2 PM and they let me know they're open until 8 PM so it would be sometime around 8 PM. I was told I would receive a call from the technician 30 minutes prior to their arrival. That evening it was 85 degrees in the house so we left around 5 to get dinner and escape the heat. We received a call from our technician at 6 PM and he stated he was just down the street and would be there in 5 minutes. I told the technician we would need about 15-20 minutes to get home but that our back yard was accessible and he was okay to check the unit if he arrived before us. He seemed a bit put out by this.
We arrived home 20 minutes later and he told us he had already diagnosed the problem. Our capacitor had gone bad and would need to be replaced. The tech stated he didn't have the exact part but he could "daisy chain" two capacitors together to get it working that night and the cost would be nearly $400. He then stated that we should upgrade the motor to extend the life of our A/C unit and that would be $700~.
I didn't try to negotiate the price, I simply let him know that $400~ was too much money to replace the capacitor but I would pay the $27 diagnostic charge. He seemed to become defensive and mentioned that I wouldn't be able to take advantage of the "2 year parts and labor warranty". Meanwhile, my brother had called me and told me I could buy a capacitor from a wholesale supplier in town but he wanted to know what size the capacitor was to verify if they had it in stock. I asked the the technician what size I needed and he said "Well I COULD tell you..." (mind you he had told me when giving the price quote but was not willing to tell me again when I told him I would not be using their services).
Determining what part I needed myself was as simple as loosening two screws to pull the side panel off. I determined the type of capacitor I needed and found it was $22.75 wholesale.
I completely understand that these types of businesses need to make money and that I can expect to pay more for the parts and labor. However, I felt that paying nearly 20x the cost of the part for a 15~ minute job is exorbitant (I'm assuming with this price quote I would be paying for two marked up capacitors so they could be "daisy chained"). It seemed it was more of a priority to up-sell us on a new motor than to get our A/C running in 100 degree weather. I felt the technician put us in a bad spot by not giving us the 30 minutes notice prior to arriving and I thought it was extremely petty when he refused to tell me what part I needed after learning I would only pay the $27 diagnostic fee.
In the end, I paid the $27 diagnostic fee + booked my family into a hotel for the night for $120 + installed the $22.75 part myself the next morning and still saved $230~.
Audrey Peterson
Amazing technician! Wonderful service. Chance found a problem that was missed by many over the years. He was the absolute best and one of the most thorough, friendly, and kind people to grace our threshold. He helped me to fix an immediate issue with a condensation line routed incorrectly and told me what to do in the future, if need be.
I finally feel like an HVAC company came out and was honest, fixed the issue, and didn’t try to sell us a new system!
Thank you so very, very, VERY much Chance!
Carmen Groom
Christian and Blake came out to our house to give a quote for a new service drop and new meter panel install. Christian was extremely knowledgeable and patient, and made sure to answer all of our questions. He even provided us with a very detailed quote before they left. Christian and Blake were extremely professional, and it’s easy to tell that they know what they’re doing. We’re looking forward to having them do the electrical work on our garage and house. Highly recommend hiring these guys!
Bogus Scotty
Mike T was professional, kind and knowledgeable. He was able to quickly find out that the leak in Barbara’s house was not an extreme leak and put her 93 year old heart at ease. He was thorough and made sure he checked all possible sources. Once it was determined that the water was coming from the hvac system, he set up an appointment for that team to come out to check the system. He did not charge Barbara for his services! Great service!
Mountain Peak
Tyler was exceptional. He showed up right on time and eager to take a look at things with the furnace. He discovered some blower issues that we were not aware of and made great recommendations with Whipple to get the issues resolved. He was professional, easy to work with and educated on what we needed to get our furnace running smoothly again. 10/10 Service! Thank you Tyler! Thank you Whipple!
John Bohman
Bill came out and did a great job of explaining what he was going to do, and did a thorough inspection. He let us know of several issues that we weren't aware of and how to fix them. Response time was quick, and service was good. I felt like I had a more comprehensive idea of what was going on, and he didn't pressure me to make any purchases.
Rob Palmer
Mike Taylor was an absolute rock star. He took several hours of deliberate troubleshooting to find a leak. He helped move appliances and furniture to get to all the areas needing investigation. He was deliberate in making every effort to limit damage needed to access piping. When it was all done he cleanup up everything and put things back that had been moved. He did this all over two days, on a weekend, and smiled the whole time. Top this with a quick dispatch team and constant notifications. Whipple has consistently impressed with their service and Mike was even able to the high expectations they have set for themselves. I won’t hesitate to call them for all our future needs!
Frankie Workman
The Service Champions Are Back!
You guys have come a long way in improving your overall quality of service and professionalism over these past few years. Your guy, James Garcia deserves a good bump in pay for his professionalism and his determination to do the job right the first time. He did great job in putting my skepticism about you guys at ease, he got us taken care of pretty good, and I look forward to continuing to work with you guys in the future. Thanks again!
Jonathan Jefferies
Our water heater went out and had a big puddle Andriette. Luckily, it was under warranty and they came out and replaced it the same day. However, the first plumber (who will remain unnamed) reconnected our hot water recirculating pump to circulate cold water instead of hot water to our distant bathroom. So then it took minutes for the hot water to reach our shower as opposed to the mere seconds that we enjoyed previously. So Sam came out to fix the previous plumbers mistake. Sam was awesome! Super kind, very knowledgeable, worked quickly and efficiently and communicated well and saved Whipple from getting a bad review. Thanks Sam!!!
Jared Wandell
When trying to get an estimate to replace a toilet, the dispatcher wouldn't even give me a ballpark estimate on how much I should expect. He would also only give me a window of 8am to 4pm for the technician to arrive with a 30 minute notification. Luckily I didn't have plans that day or it would have been extremely inconvenient to rush home in 30 minutes or less.
I had the toilet on hand so I wasn't purchasing a new one, just a straight replacement on a ground floor bathroom. The Technician showed up, was very nice, courteous, and professional, so no problems at all with him. He was great. Then came the quote... even with me supplying the toilet, the company pricing to replace the toilet was over $550 and to change out the guts in the tank would be another $450+. I understand that plumbers need to have a livable wage, but since no parts were being purchased, that's $500 an hour if it took 2 hours to do. But it's a toilet and not a very technical repair, so I can't imagine it would take the Tech more than one hour as that's how long it normally takes me, who knows very little about plumbing. Instead I still had to pay the service charge for the 5 minutes the Tech was there.
I feel that I could have been given a general estimate to save us both some time and had been given a smaller window of when the Technician was to be expected. Don't expect to have my business or anyone that asks me until you make some more accommodating changes and lower your prices to something more reasonable.
Jo Schmoe
Mike Taylor did a fantastic job replacing the expansion tank on our water heater. Mike was friendly, knowledgeable, and took the time to explain how an expansion tank works and exactly what was wrong with ours. And he came the same day I called! We’ve used Whipple several times and have always been happy with the service. Thank you, Mike!
Camille Bennett
Had our water heater flushed. We worked with Jay C. and he was awesome! Would highly recommend! Awesome deal and great service. He answered all my many questions and was very professional and polite. We’ll be using them again!
Tigi Ward
James did a wonderful service of my furnace. Although it was to get the system ready for winter, James was thorough and efficient. He made helpful recommendations troubleshooting possible problem areas. He reviewed his assessment of the furnace point by point. My ten year old furnace was in good hands.
John E. Lincoln
Called a couple of drain cleaning companies in St. George UT, and Whipple / All Pro was the first to respond. I had All Pro do plumbing work before with very good results. This time Koren and Devon came out and dealt with a difficult fat build up in our drains. They had to try several pieces of equipment and approaches in dealing with a small pipe diameter, but they worked until the problem was solved. Then they cleaned up the work site / kitchen, and explained steps we could take to limit the problem in the future. The price was very reasonable for the time involved. We were very pleased and highly recommend the company and both servicemen.
Mike Brizuela
Ricardo came out to give us a second opinion on a major repair that had been quoted by another plumber. He went above and beyond to come out the same day on the weekend to address our issues. Once he scoped our sewer line he was able to confirm that in fact the repairs that were quoted were not needed. The other plumber had mislead us almost into an over $20k fix that was not necessary. The pipe does need a little a attention but it is not urgent nor to the extent the other plumber had quoted. We would definitely recommend not only going with Whipple but ask for Ricardo. In a hard time he was able to bring an honest work order that saved us a life changing amount of money. You don’t know how much this meant with the current circumstances we are in. Thank you so much Ricardo!
jeanie vaughan
The team was awesome! Koren did a fantastic job installing our new sink faucet and bidet. They also did a water heater flush and repair which saved us from a potential disaster and replacement. We are so happy they have finally come to ST George. We have been members for years up north. The monthly membership service has saved us so much through prevention services alone. They catch it and fix it before it becomes a costly repair or replacement. Yay for Whipple! 5 star service every time!
Skye Larcade
Logan Davis helped us diagnose and repair our furnace on a chilly Saturday morning and we are so grateful! He was extremely thorough and very communicative about the issues the furnace was experiencing. He was kind, honest and took his time to make sure it was up and running that same day. He relieved a lot of stress! We’re so grateful! Thanks Logan and Whipple!
Kati Hetrick
Austin was exceptional in his responsiveness and professionalism. Our house was experiencing power surges that were ultimately the responsibility of the city. Instead of simply leaving, he personally called the city to have them come out immediately and waited until they arrived. Simply above and beyond. Would give 6 stars if it was an option! Highly recommend.
Todd Montague
Had a couple issues with some bathroom sink drains. Jared Vance came and diagnosed and communicated the solutions before starting the work. I appreciated his professionalism in this because I was aware what the cost for the work before. He completed the project in a timely matter and cleaned everything up after. He went above and beyond cleaning more than he really needed too. Thanks Jared!
Zachary Wilson
Chance from Whipple Service Champions was excellent to work with. He was on time, professional, and performed a thorough tune-up, inspection, and diagnosis of both our furnaces. One of our furnaces presented a unique troubleshooting issue and he clearly did all he could to resolve the issue. We’d recommend working with them.
Sierra Starr
Justin and Nick came out to fix my disposal but it turned out to be way more than a disposal issue. They were very nice, professional and super quick. I’m so glad they were able to fix all of my piping in just one day! 10/10 service provided!!!
Julia Whipple
Our experience was great beginning to end. Diagnostic with Austin was quick, and he was very personable and professional. Josh did a great job personalizing the replacement and financing options to our needs, and Dwayne and Jared were quick and professional with the same day install. Thank you!
Michael Nolte
Just had our furnace tuneup done. Logan Davis was awesome! Definite 5 stars. He told me about other options we can do to make our system better and other deals Whipple has right now and did so in a kind friendly way, like your neighbor or close friend would. Overall, I was very pleased!
Allie Jager
Our serviceman Justin V was awesome. He was very friendly and professional. We would definitely ask for him again.
The scheduling process was very easy and they worked with us to reschedule when our light deliveries were delayed.
Serena Staley
Christian and Blake were wonderful. They explained in detail what they planned to do for my parents and took the time to make sure they really understood their options. They were very kind and courteous. They did the work very quickly. We greatly appreciate their professionalism.
JD Channel
Max and Justin were very informative, zero pressure on upgraded cleaning as well. Thank you.
Just an added note. Whipple offers a sewer line flush at $780ish. One can buy the hose and tips on Amazon for around $50 that attaches to your pressure washer relatively easy. If Whipple could lower their price to around $200 for this service I think they would clean up as most would do that without hesitation.
Queen E
FABULOUS & OUTSTANDING Service❣️Whipple is BY FAR...THE BEST, furnace repair service I've had! Alejandro & Taki...were my "MEN" on the job & they should definitely be recognized for doin SUCH A GREAT JOB❣️ They are definitely management material w/EXCELLENT Customer Service Skills, they were VERY thorough...& GOT MY REALLY ANCIENT, OLD FURNACE...up & rumnin' in no time! AND...at a SUPER LOW, GREAT DEAL of roughly $25! If u are cold cuz ur furnace isnt working...call "WHIPPLE!" THANKS GUYS..ur the BEST❣️ 🥰
Emilee ~ 👑Queen E👑)
Cindy Garrett
Austin M was very friendly and accommodating. He was very knowledgeable and explained things for me to understand easily. He didn’t apply ANY pressure for me to have electrical work done immediately, but he said he’d help me when I’m ready. I so appreciate this kind of service, where I feel my safety and pocketbook are more important to this company than it just trying to make a buck off of a senior citizen. I will definitely ask for Austin to help me, in the near future.
Update: Austin Fairborne came and installed a new water heater for me today. My water heater is in my crawl space and can be a hard to find item. Austin did all of the searching and found one that would fit. He was thorough in his explanations of what needed to be done to bring everything up to code, why it needed to be done, and what the cost would be. I feel that my house is safer now that the water heater has been brought up to code. He even stayed late this evening, in order to get my water heater running by the end of the day.
Connie Washburn
Really pleased with the courtesy and the careful work that I received from the Whipple technicians. So professional, clean and helpful by providing alternates choices on each project which helped me make critical decisions. Fast, on time and proficient. I plan to use them on any repairs I may need in the future and recommend them to anyone who needs a plumber, electrician or HVAC technician.
Mike Green
Austin did excellent work at the home. He was extremely professional, provided multiple options to address the issue and when the work was complete, took the time to show me the completed work and then promptly cleaned up leaving no trace behind. Great service, would highly recommend and would use again.
Doug and Elena Shaw
Tyler took care of our furnace needs and worked with the gas and turned it down so it wasn't so noisy. He is a very polite and amiable person. We appreciate his service today. We are happy with his work.
Bobbi Sue Van Leuven
Wonderful service! Chris was very professional and did a great job. He was not pushy with services (which is rare!) and explained things simply to us. We will definitely continue to work with Whipple!
M M
I will save you all time and money right now and tell you to just call Whipple! Our ac went out first week it got hot in summer. Most the other companies were booked out a week just for an estimate then another couple weeks for an install. Ask for Frank! Frank came out right away, gave us a very fair and upfront quote. The other companies were much more with hidden fees and interest. Then we expected to sit in the heat for a few weeks til they could install.. wrong! They came next day and got us taken care of. They had to cut out some of our cieling to add new vents, they had a company come and patch it up like new too!!
I'm telling you, you WONT find anyone better, value for your money, Customer service, quality, and timely mannered like these guys.
They also did an amazing job on our duct cleaning and warranty parts AND labor for 10 years!
Tracie Sullivan
I had a whole house generator installed about a year ago. As my house was new, some ground settling occurred. Today, Christian and Adam came out and made it level again. I’m very thankful for their on-time arrival, their diligence in accomplishing the tasks correctly, their advice in helping me to figure some other concerns out and their kind and humble demeanors. I will call Whipple Service Champions for all of my home repair needs. Thanks Christian and Adam for your good work. I enjoyed meeting you and feel grateful for a level generator and a home prepared for the next power outage.
Cari Kaiser
Stewart, Ceol and Justin truly went above and beyond. They were super friendly, easy to work with, respectful and got things done the right way. Always willing to work with me and my budget, I truly appreciate everything they’ve done. And most importantly, I feel much safer in my home. Thank you Whipple!!! These three are a dream team!
Anna Shepard
Demetri came over and did an excellent job. He spent a significant amount of time performing a detailed assessment of our furnace and its functionality. He provided clear explanations, service options and pricing; and he cleaned the furnace. All I can say is, "Excellent".
Elisabeth Coppa
Chris K came to my house for a drain cleaning. He explained the whole process to me before he did any work and showed me pictures after. I appreciated his timeliness and cleanliness. He was personable and efficient. Would definitely use Whipple’s drain services again.
Rebecca Montoya
I am very pleased with this company! I bought my house after the furnace was installed. I had problems with it when it was only l little over a year old. When Derrick realized they had installed it he immediately called the office and made sure the warranty was transferred to my name. He fixed the problem at no charge under the warranty. Very professional, friendly service. I'm really happy to be in their care!
Thomas Baylan Horrocks
The service side was great. I got excellent service and professional employees. I got a bid and was counseled on different options. Installation was quick and no complaints.
There was an unfortunate accident that happened and they reached out promptly and did all they could to fix the issue to where it was satisfactory. I still am waiting on someone to come back and do some house repairs. Other than that I was happy with what they provided and how they went above and beyond to make sure I was taken care of.
Allie Hannon
Called Whipple when our furnace stopped working. They sent out a technician quickly and Logan D. was awesome! He was able to inspect it and diagnose what had caused it to stop then he fixed it with ease. He was friendly, knowledgeable, and respectful. We are customers for life now. Thanks to Logan and Whipple!
Hoo Dat -
Justin was very professional and informative as to what my options were if snaking a drain didn’t solve the problem. It’s an old house with copper drain pipes which I wasn’t aware of.
Fortunately for me he was able to clear the obstruction, saving me from wall repairs and pipe reconstruction.
A very cordial, professional employee who was a pleasure to deal with.
He’s a keeper, give that man a raise!!
Bella Garcia
Evan C. Was the best technician. He was very professional and kind. He explained the process to resolving our problem. He was concerned for our well-being and answered all my questions. I absolutely recommend this company but if you guys get Evan C you’ll get the best technician! Thank you for restoring our service, and assuring we would have a warm Christmas.
Brian Muhlestein
We had J. Garcia come out and he was so nice and professional. Was quick and showed us what he did and how it all went together. Answered our questions in a knowledgeable and experienced way. Didn’t make our questions sound dumb and explained in away we could fallow along. Excellent work.
Galen Garrison
Dalton Reynolds did a great job of inspecting the entire house, documenting areas of concern, showing them to me, and explaining the reasoning behind the concern, the choices of remediating now or deferring for later, and the costs to address them. None were an emergency, and he was clear on that too. However, I prefer to be proactive rather than react when it becomes an emergency, and Dalton stayed and addressed them all. It was a great experience, and I appreciate his expertise in helping me keep the house in excellent functioning condition. Thank you.
Jesica Staples
I was able to schedule online with ease, the followed up when necessary, gave me a heads up on when my technician would be here. Jared was great! He was able to fix our clogged drain in a matter of minutes! Super friendly. Thanks Whipple!
Trevor Brown
Irving installed an electric car charger for us. He arrived when he said he would, and explained all of the work beforehand. He gave us multiple bids for different placements of the charger. He answered all of our questions and was able to explain things in a way that made sense. We liked him so much that we grabbed his card so we can have him back for future electrical work.
Emily A
This was my second time using Whipple for electrical work and I was not disappointed. Austin M and Evan C were incredibly professional, knowledgeable, and honest. They were able to fix the wiring issue quickly and made sure to answer any questions I had. They went above and beyond. 10/10 would recommend.
Sydney Flygare
Ricardo and Chris came out for a drain issue that has been going on for over a year in my home and were AMAZING. They stayed as long as needed to fix the issue. They went above and beyond! So satisfied with their efforts and professionalism. Will request them for any plumbing needs in the future!
Linda Wimmer
Excellent service. Justin V. was super nice, friendly, professional, knowledgeable, and explained everything as he did the free electrical inspection. I will continue to use Whipple Electric. Justin gave me several bids on the work and I was able to pick the one that worked best for me.
Andie Mace
Justin V. did a thorough and quick inspection. Was able to provide me with several options for a resolution, ranging from the less expensive (but a bit more annoying functionality :) ) to more expensive, but ideal functionality. This may seem like a small detail, but was really important to me because sometimes the most expensive option, albeit the best, is not financially doable. Scheduling was also super easy. I called on Friday afternoon and got scheduled for Monday. Definitely recommend!
robert jacobs
JR did a complete plumbing inspection and presented specific options and costs for repairs and upgrades. He made sure he addressed our questions thoroughly.
Stewart D. did a complete electrical inspection, presented specific options and costs for repairs and upgrades and thoroughly addressed all questions. He also replaced an outdoor outlet.
Both men were thorough, professional, and I would highly recommend them.
Derek Putnam
Ken Abbott is awesome. He is very professional and quick to fix the issues. Today he just corrected a small call out from the city inspectors and even reattached an electrical box to the wall which was unrelated to his call. That’s great service!
aaron hoglund
Came home from the weekend and the house was freezing! Reached out to the Whipple HVAC team and they responded immediately. Very professional and kind. They installed new furnace and a/c unit and did a great job. Very thankful for the great deal and wonderful technicians who helped us out. Great job Whipple and we will use your teams for any needs we have in the future!
Liz Perkins
I am so grateful to Christian Glaze for all of his help. We had been struggling with some older wiring that had been "upgraded" by various DIY'rs over the years. To be honest, it was an absolute mess! Christian was able to come in and offer a couple of different options to get our house safe again without costing us an arm and a leg to get back on track. He was on time, courteous, and very professional. Thank you, for going above and beyond, and Kale thank you too.
Alison Fesolai
Justin was amazing! He was on time, friendly, and basically saved the day! He worked quickly to get our pipes unblocked and cleaned up wonderfully. I would highly recommend him and Whipple for your plumbing needs!
Sealuvr
Whipple is a great company. I would highly recommend them to anyone who has issues with plumbing electrical, air conditioning, etc. We have always had good experiences with Whipple.
Today, Aaron Orozco serviced our water heater. He found some issues that we were not aware of. It’s nice to have experienced Technicians that you can trust.
Hannah Brown
Our plumbing technician Robert did a fantastic job! We had a leak in our main line and since we have an HOA it was even more of a headache to get everything in place to be fixed. He was honest, professional and helped us out immensely. We highly recommend Robert and Whipple Plumbing.
Marla Williams
These guys were amazing. Starting with our phone call to Chase M, our sales rep. Excellellent, professional and very informative. Once we had it finalized his crew was out and installing our air within 2 hours. High quality of work from Justin W. Isaiah M Todd M Jay, and Tim D we couldn't have asked for a better bunch of hard workers. And everyone was able to answer all our questions. We VERY HIGHLY recommend Whipple Service. I'd like to add to this review the excellent duct cleaning service Mike K and Zoc gave to us. 5 stars for them. They were professional, and friendly. Answered all our questions. Thank you again Whipple
Harold Weir
Mike A and Chris K came to first replace our toilet Chris did a fantastic job and took care to replace the toilet and answer all my questions. He had Mike come and check the sewer. He also did a great job in identifying the problems and recommending the proper fixes. I appreciate the job both of these technicians did.
melisa swapp
Tyler H did a fabulous job with restoring our heat right away after coming home from vacation to a cold house. I really appreciated the quick and informative service and the attention to detail. Even better, no crazy updates or services that I didn't need. Highly recommend.
David L.
I had a plumber come out to fix a leaking bathtub faucet. He quoted and charged me for a full rebuild, $1,000. I have no experience with plumbing so I took him at his word. It took less than an hour for him to replace one part.
Edit:
Support reached out after this review and we we able to discuss the costs. The price still seems a bit high for the work done but the company was willing to talk to me about why.
Gretchen Thomas
Frank came out and looked at my RO system. He was friendly, knowledgeable, and trustworthy. He spent time explaining everything I needed to know and gave me three viable options to choose from. I am completely satisfied with his professional advice. So glad I called Whipple. I will be using them for some of my other services in the future and plan on telling my friends about them.
John Hatten
Excellent service. Profession and knowledgeable. He explained what he was doing and what he had done. Thanks.
Chris Klarich came today (12/20) to check the drains in our house. He cleared a bathroom drain that was slow and ran a camera through the house sewer pipe to the street and found a major problem. He thoroughly explained the problem so that I understood the issue. He called Mike to bring a more powerful camera. Mike ran his camera clear out to the city sewer system. He identified a “belly” that is retaining water and sewage and is impeding free flow to the city system. Both Chris and Mike are knowledgeable and professional and my wife and I have a clear understanding of what needs to be done. I have been very impressed with the service representatives who’ve come to our house and the work they’ve done for us.
Hannah Fritze
Coel R and Austin M were awesome! They came in to put in a new outlet for us so we could replace an old hardwired dishwasher, and they were in and out within an hour. They went over all of the options with me and were transparent about what things were “do it now” and what were “do this but it’s not an immediate issue” which I appreciated. I’d recommend them for sure!
Julie Swoboda
Two service appointments completed by Whipple this week. Alejandro did a great job servicing and providing recommendations on our ac unit and was able to book a follow-up service the next day. Colin and his colleague did a great job cleaning our ducts as well as providing numerous pictures of our vent system.
Candice Clark
Spencer (HVAC) SAVED US today! He got here bright & early and stayed all day to help get our furnace up and running. He had to run out for parts a time or two, and got everything handled like a pro.
Austin (electrician) also was amazing to check all our outlets to make sure we were safe in our home and stayed late to hook us up with a new fuse box and surge protector for the entire home!
Thank you guys!
Chanelle Konzak
Logan Davis was super friendly and very professional. He caught a small gas leak and he fixed it. He educated me on a lot of things and made some sound recommendations as well. He was also very respectful and courteous.
J Juarez
Our technicians Justin and John were amazing from day 1. We appreciate all they did they worked hard, were very thorough with process and did a great job. Thank you Whipple for having such a great team. We look forward to working with these technicians again.
Lida Borland
Danny was friendly, professional, and very helpful! He took time to answer my questions and teach me how to take better care of our pipes to prevent similar clogs from happening. He communicated well and did a great job !
Amy Campbell
We’ve had the pleasure of having Stewart come to our home to fix some electrical issues. He was very polite and helped us get what we needed done in a timely manner. We are thankful to work with Whipple on several projects around our home!
Luther Hensley
Jason Hubbard was on time and professional. He was pleasant and went about installing a new thermostat. When the install was
complete he explain how to use the thermostat controls worked. He went the extra mile checking the ignition switch and taking pictures inside my furance explaining things were clean. In the future when I need a service call Jason will be my first choice.
Jed Wright
Jason P. was very thorough in explaining the diagnostics performed, pricing options based on level of service performed, and his technical skills met our expectations. Jason is very personable, knowledgeable, and enjoyable to work with. I would recommend Whipple because of his overall great service. Thanks again Jason!
Seth McCulloch
After working to service the old boiler failed after valiant attempts, Jay recommended a complete boiler and domestic hot water system replacement. It required a complete removal of the old system and installation of a new boiler and hot water tank.
Jay worked after hours to help get heat and hot water restored and then returned to ensure the system was up and running smoothly.
I thought Santa rode in a sleigh, but he rides in a Whipple Service Champions truck and goes by the pseudo name of Jay! Thanks to all the team, Jay, Trent, Michael, and Kolter for getting us warm in below freezing temperatures and helping restore hot water to the home. With a warm thank you, we highly recommend Whipple to any who ask.
Michael Mitchell
John was quick and efficient. They actually called to say they had an earlier opening so came more than on time. He didn’t give me a run-around that I needed major repairs but showed me photos of the system and told me a truthful diagnosis—which matched what I had heard before. I was pleasantly impressed.
Craig Larson
Gibson B. and Mike V. came out and did some panel work for us. They did a great job. It was quick and easy! They were very professional and provided all the info upfront.
Alan Cooper
My plumbing tech and partner were great. Very honest and friendly. They did not have a required pars so they ran to the store and got one. The repair an inspection were completed in a very timely manner. I am very satisfied with the service I received.
Tamara Taggart
Service Tech Doug Poole arrived on time, explained the work, and performed it efficiently. He is very knowledgeable and answered all of my questions. I signed up for the monthly club and think it will provide my family value. I will definitely be calling Whipple when A/C season comes around.
Suzy Dooley
Stewart D. inspected the electrical in my house. He listened thoroughly to all of my concerns without interrupting. He found safety issues and explained them to me clearly. He also helped me figure out an affordable option for repairs. I felt comfortable having him in my home.
Sandra K
I prefer Whipple Champions when it comes to plumbing so I called them first when I needed a gas line cut and a shut off valve installed. Austin is the technician that provided the free estimate and the service. The work was done quickly and exactly as we had discussed. On top of it, Austin is a nice guy and easy to work with.
Bart Pickett
Corbin was awesome. Water softener leaked on a Saturday night. Whipper was able to fit Corbin in to come out and help on Sunday. He fixed our issue and was super polite. Would recommend him again.
Lori Lee Davidson
Had a wonderful experience with Frank Scalmanini. He was a solid communicator. Frank came early to do part of the job to get us up and going and came back to help us finish. Frank did all the things we needed for our kitchen sink, two bathroom sinks, claw foot tub shower and garbage disposal. Our toilet was running slow and he even fixed that! Professional, great work and very responsive. Absolutely recommend. Thank you!
Braden Wynn
Justin did an incredible job. He explained everything to us before he did any work, and explained it in a way we would understand. He kept us in the loop throughout the ever changing issues we were experiencing. And he stayed til almost 8pm to finish the job.
Brandon Everett
Mike and Zo cleaned my vents today and did an amazing job. They were on time, friendly, courteous and overall did great work. Zo probably asked me 4 times if there was anything else he could do for me. I have used Whipple way too much lately due to appliances going out but I am a big fan. Great service! Great value!
Ed
Worked with 4 ‘Whipple Service Champions’ today. Before I go any further I must say that all were and are CHAMPIONS in every way!
Bill - The tech who answered our call, diagnosed our problems and took many, many photos of our issues. With incredible detail he painstakingly explained every detail and was more than patient with my myriads of questions, addressing them all. Our next decisions got us to ….
Josh - the salesman/planner came out within 30 minutes. He took measurements of our house and drew up plans for the purchase of new Furnace and AC units. He presented us with 3 solid options. Each option addressed distinct issues pertaining to our home and our life style with all dynamics covered by each option. He was wonderful and made our choice an easy one. Our choice got us two great, hardworking individuals ….
Todd & Jay - the installers showed up within approx 1 hour with the new equipment we had chosen. Todd & Jay put their heads down and started working, didn’t stop until cleanup was done. Pretty sure they left it cleaner than when they arrived, thank you for that! They then spent time with us introducing us to the new equipment and showing us how it was all performing, right down to teaching us about our new thermostat.
Amazingly. we went from an old, dilapidated, poorly installed, dead HVAC system last night to a brand new one, fully operational in approx 8 hrs. I whole heartedly recommend ‘Whipple’. We are pleased beyond words. Thanks Whipple!
wayne selman
Frank replaced our drain lines new water heater and water softner. He gave us superior service and explained all that he felt needed to be donebut no pressure. We very pleased with the service respect and honesty of Frank and those who helped him. Completely trustworthy
Megan Wallace
James was happy and helpful. He told us what he was doing every step of the way and things to watch out for with our old A/C unit. After the repair he let us know that if we want to replace the unit we could be refunded the repair price! It’s a win win for us. Will be calling to use them again!
Bonnie Barker
Updated review since work was completed.
Work crew – 5 Stars!
Dispatch/scheduling/coordinator - 2 Stars
Porter, Bruce, Aaron H, Chase Chris S, Thomas, Max, Ricardo. All of the crew that worked at my house were amazing. They were professional, kept me informed of what was going on, and came to me when any decisions needed to be made or problems arose. It wasn’t an easy job and there were plenty if issue that kept coming up. They handled each issue before moving on to the next part of the job. They worked around my needs at the home and made me feel comfortable bringing questions to them.
Dispatch did not keep me up to date or inform me of changes. On the day the project was to start, staff members called in sick. Totally understandable and something out of their control. However me sitting at home missing working waiting for a work crew, not understandable. They should have called at any point that morning and let me know what was going on and that things would have to be changed. Even when I called in to clarify what was happening, I was told I had the wrong start date and that they would call me back. They did not call back, I had to return the phone again to check in. After a very frustrating phone call they told me they would not be coming out and I should not wait for them anymore that day. The follow up from someone in the office after this interaction even took a few more days. At this point someone had already reached out to me from the work crew to explain and help patch things up. Ricardo went out of his way to make sure I was happy and taken care of.
Overall Whipple is great and fixed my plumbing issues but there phone system and scheduling leaves much to be desired from a customer service stand point.
Kelly
Both Aaron and Justin did a fantastic job!! They were very polite, and gave a thorough explanation of the work they were going to perform before starting the work. After I agreed, of course. The work was done perfectly and everything was working as it should! Whipple is definitely a keeper!! Thanks for the fantastic service these past 20+ years 😊. I love you guys!!
Todd Buchanan
Had our annual furnace tune up. John was very professional and did a great job. He did what was advertised and took extra time to ensure my questions we answered. I’d recommend Whipple!
Paul Nelson
Jared Vance was impressive as a plumbing technician. Professional and quick with a no nonsense approach to correcting our problem. Give this guy a raise! Thanks for a great experience and we will definitely use Whipple for our home and our rentals in the future! Paul
Shawn Hedberg
Austin and Zack were able to install our garage 240v outlet and a whole house surge protector the same day/appointment as the bid. I felt they were courteous, professional and did good work. Would recommend!
Alan Taylor
Had a great experience with the whole team. Chase was timely, friendly and helpful in working out the quote for a new AC and furnace. Justin Woodson and Isaiah were the install team that worked until 9 p.m. on a Friday night to get the system installed and Mike Kimball and Zo came and cleaned all of our ducts. Every one of them were professional, courteous and got the job done well. Overall a really great experience.
Allysa Adamson
Justin was fantastic! He was quick and professional and so friendly. I would want him taking care of my plumbing every single time! Only gave 4 instead of 5 starts because Whipple is a bit on the expensive side, but overall a great experience.
Larissa Holt
Stewart D. Visited my home today and he was excellent. He is very Knowledgeable, answered all my questions, friendly, and make sure we were aware of any issues with our house. I appreciate and am happy with the service he provided my family today. Thanks!
Jose Arellano
We had a gas leak in our furnace that left us without heat all night. Thankfully Whipple was able to send out James the same day and he was able to fix the issue right away. No one’s gonna be glad having to pay an unexpected repair bill however James was able to handle it in very fast, professional and courteous manner.
Courtney Card
On time great service! Our AC broke in 100 degree heat and within 24hrs we had a brand new system. I couldn’t be happier with sales team and technicians. Everyone was professional and arrived right on time. They delivered everything they promised and it was a pleasant experience from start to finish.
Angie Dugdale
Sony Soto came out to check our heating system today. He was so kind and very thorough. We love our club membership, and I’ve had many whipple service techs in my home. Sony was top notch!
Vickie Jenkins
Aaron Orozco was so professional. We had 2 plumbers come in and they could not fix our gas leak on our hose of our range. He spent the time to find leak and fix the issue and made sure our water heater was working and the furnace was back on with gas. He does thorough job and is very professional and kind. Thank you I was without a stove for 2 weeks prior to Whipple coming out. He deserves a raise.
Beck Locey
Sam did a great job replacing our dead water heater. He showed up on a Saturday which was awesome, and got it fixed same day. Excellent warranty. Excellent service.
Shane Richins
Kaige came out and did a yearly inspection and cleaning of our furnace and A/C system. He was polite, professional and did it in a timely manner. He made good recommendations as well. Glad to have him stop by!
Emilee Hurley
Derek was on time, professional and extremely knowledgeable. He had an awesome attitude throughout the repair and explained options and reasons for the repair. We will not hesitate to rely on Whipple in the future. 5 Stars all around!
Jenn Sparks
Justin and Toli were professional and knowledgeable. They walked me through all the new equipment and we have noticed a difference within the first day. Everyone we dealt with from the initial tech to the sales team member to the installer were honest and easy to work with.
birchiepoo
Brandon came and serviced our furnace which was not cycling on correctly. Brandon was very efficient and knowledgeable. He kept us informed every step of the way and completed his repairs well within the time frame that he gave us. This is the kind of service that we have come to expect from Whipple Service Champions. If we ever need to have work done on our furnace in the future we will request Brandon again.
Jarnine Sullivan
Austin M and Zach M spent the whole morning addressing my many electrical problems. They were not only very knowledgeable but also very patient and professional. Everything was thoroughly repaired and left in perfect condition! Highly recommended for complete satisfaction and efficiency!
Abraham Hammad
They diagnosed the problem in less than 15 min, and recommended a to change gfci that was "malfunctioning" and charged me close to $400 for the job that took less than 30 min in total (from the moment they showed up to my doorstep). I felt that this was an abuse and overcharge of the situation. Would not recommend working with them.
Update review:
I received a call from the company the next day asking the details of what had happened. They seemed that they genuinely cared about the experienced I had. They then reviewed the time frame and the work that was actually done and realized that I was truly overcharged. The reason was that the techs were new to their system and added an additional charge. They removed it immediately, making the actual change more reasonable for the work done. I’m impressed with how quick they responded to my concerns.
Marilee Curtis
amir was an outstanding professional, courteous, kind and quick. He was responsive and knowledgeable. I am a Whipple club member and the value is good making small projects like these affordable. Highly recommend Whipple based on amir's awesome customer service
Erik M
Bill was very helpful and thorough explaining our problems and providing all our options to move forward. Since our situation was time sensitive, everything has moved quickly as well. Always nice to see a company that does right by its customers but that's why we always choose Whipple.
Ryan Head
Logan Davis was amazing! Seriously! I was impressed with his willingness to teach me what was happening and helped me to understand what he was doing. So kind and all about doing a great jobs. I will recommend him to other people I know.
Scott Harned
Austin came out to our house. He was very polite and professional. He explained what was going on with our heating system and now that we are better informed we can be more preventive. Awesome tech, Thanks Austin.
Brooke Manning
Ricardo and Chris were extremely kind and honest. My sewer line is needing to be lined due to separation in the joints. I will be working with them and my insurance to get the job done as soon as able. Thanks for the great service.
Lucille Mohlman
Irving and Adam are exceptional technicians. Explained electrical issues well and gave me clear options and pricing. Got the job done correctly and efficiently. I will be using their services again.
Nubia Bereitschaft
Mike Taylor was our service tech and he was so professional and kind. He walked me through all the steps in the process to flush out our tankless water heater. Mike was so great and left no questions unanswered.
I will definitely be using whipple again and would recommend them to others. Also I think it was really neat that they send you a text when your tech is on the way that includes a photo so you feel safe knowing the right person is coming into your home.
Annalee Parkinson
Oh my gosh, Danny R is hands down the best technician we have ever had in our home.
He was friendly, and very professional, he took time to answer all my questions and concerns. If i didn't quite understand he explained things to me until I did.
When he finished, he cleaned up his work space.
I felt he was honest about what needed to be done. He never once put pressure on me to buy or fix anything.
Not only is he a great employee who represents your company, he was a great therapist as well. Lol
Please give this employee a raise. He deserves it.
I wish all customers could have this kind of a experience!
Thank you Danny
The Parkinsons
Kimberly Judd
Dalton was absolutely fabulous. Knowledgeable, professional, efficient, and friendly too!! He totally fixed our broken water main & I couldn’t be more satisfied & happy! I would highly recommend Dalton and Whipple Service!
Ryan Monette
Recently bought an electric car and needed to get a 240v outlet put in for the new charger. They came out for an estimate the day after I called and installed 2 days after that. Wayne and Justin were both great to work with. Would absolutely recommend for this type of project.
Amy Hatch
Justin V. wired up an outdoor shed/greenhouse for us. He was very professional, thorough, cleaned up after the job was complete. He was so kind, fun to talk to and his work was well thought out, clean and organized. Grateful to have this job done so well and quickly! Thank you, Justin V.!
Melissa Gibson
We always have a great experience working with Whipple. We have used them many times in the past and Frank was really knowledgeable about what needed to be done and giving us all the information we needed. The work done quality and we are happy with the results.
Jordan Dean
Kevin Maric was our plumbing technician and he was awesome! He was super professional and gave great advice about how we could extend the life of our water heaters. We really appreciate their service!
Mayara Lima
Great service and amazing professionals! We had an electrical and heating emergency and they were able to fix the problem and help us coordinate with RMP issues coming from the power line. Austin and Kaige were very helpful, patient and thorough. They were honest about what we needed and didn't push us to get things we didn't need done right away.
Stephen Daniels-Brown
Have had really good experiences with the technicians being sent, once they get there. James G did this maintenance and repair and he was excellent and professional. However, the scheduling piece of Whipple has not been so great with several no-show or extremely late appts. Not the service tech's fault.
Sheena Meadows
Sam was so amazing! Got everything done, he was very polite and everything was done speedy and quietly. He was very kind to my puppy and I would love for him to come back next time we need work!
wmcgowannh
James Garcia serviced our furnace for a pre season inspection. James was courteous, professional and knowledgeable. He reviewed his findings with us. Suggested some areas to keep an eye on and recommended the free AC inspection during the spring of 2023. I was very pleased with James as our service Technician.
Davina Navarro
I love Whipple, they’re always available when we need them either same day or next day, we got their membership and as a old house homeowner it’s definitely has been worth it and has paid for itself countless of times.
Ceol & Austin M came to help out with some electrical work and helped remove a recall item in my breaker, treated my home like it was family living there and did his best to inform us on the dangers of recalled electrical items in the home, prior to that we got an inspection with Stewart D and he was amazing as well! he reached out to me a week after to see if we wanted to go through with a panel that was way out of budget which he was understanding and wasn’t pushing us or made us feel forced or any salesman type of vibe. Bill came out to fix a motor that went out on our furnace and made sure we got out heater back to running in less then an hour and his boss come out and check on his work so I felt well taken cared of. Tim M came and replaced our water heater and communicated us not having water or hot water, also helped us out apply for Ally to pay for it, he was great got the job done professionally and in a timely manner. We definitely don’t plan on going with anyone else or other company, since every technician that comes to our house is just spot on amazing. Also shout out to Malik & Justin S, who have come out our home as well, you won’t regret calling Whipple for any home repairs, their employees are amazing.
Steven Johnson
I would Not use Whipple Services and especially do not sign up for their club member program. They misrepresent what club membership offers and then do not provide the service they claim club membership offers. I signed up in February and in the spring requested a service check on my air conditioning unit. It took me 2 months to get an appointment and then they canceled the day they were to come. That weekend my AC went out on me and now I was one of the emergencies they said they had to cover when they canceled my appointment. When I called this fall to get my heater unit checked under the club member plan I was told that I had it done in February and therefore didn't get another seasonal check unless I signed up again for the plan. This place is dishonest, misleading, misrepresent their services and slow to adequately support a program you pay additional for. I highly recommend Not using this company for any services!!!!
Duncan Hilton
Derek Whipple was thorough in his recommendations, but not pushy about services we couldn't afford. He was honest, straight forward and friendly and thorough in all that he did for us. I will recommend Derek Whipple and Whipple services to everyone I know!
Meghan Alyssa
Had so many problems with our landlord not sending out an electrician. I was able to get an appointment for the next morning! Justin V was on time and very helpful and informative and got exactly what I needed done to get my internet set up!! Would definitely recommend
Tracie Blake
Colin and his team did a great job cleaning my HVAC system. They were quick and friendly. They took before and after pictures to show me their work. It was a great experience.
JAMES CHILDS
Justin Stelly was very professional and gave us a thorough breakdown of what was causing sewer backup. He cleared our line in less than 10 mins and didn’t leave any mess. The company has quick emergency service and it’s so comforting to have a courteous employee like Justin. He said he was from the south and his southern hospitality shows.
Jordan Jensen
Loved these guys. Very professional, honest, friendly and fair priced. Showed them a damaged outlet and they gave me some options on what they would do, didn’t feel pressured or forced to do anything which is always nice. They did a great job and did it fast too! I would recommend these guys to any and everyone.
Brad Langton
Logan Davis was EXCELLENT! He carefully and professionally diagnosed potential issues, cleaned component parts, explained everything he did in great detail. He took a few dozen photos of each part for future reference. Logan Davis is awesome.
Jon Henderson
Frank Scalmanini was a miracle worker! He came very quickly to our rescue and was able to check and fix our water system. He was able to track down some very hard to find parts for our old faucets and saved us a ton of money! Thank you Frank and Whipple!
Wasatch Wolf
Justin Stelly did an awesome job! When he arrived, he calmly assessed the situation & tried his best to stay within the quote, which he did! And although he had go shop for the needed part, he was back before I knew it, then finished like a champ🥇🏆 Thank you very much! …
Duangkamol Karpinski
Jason Hubbard from Whipple came to my home to replace gas valve of my furnace and tested the system. My furnace is now running great. Jason is knowledgeable and thorough. His professional service deserves 5 stars.
Elena “Skelenaton” R
Austin Thompson was here to assess an issue with our heating system. Not only did he stay long enough to figure out what the issue was, but he explained what was wrong and have us a few options to get everything taken care of. I would definitely recommend Whipple and Austin to everyone and anyone!
Brittany Aguinaga
Nate was great super helpful answered all our questions. Nate was super nice did a great job explaining everything to us. I for sure recommend you call whipple for all of your plumbing needs. The champions club program they offer is well worth the price. Thank you Nate.
Alexis Witt
Aaron Shuman was amazing and replaced our doorbell transformer! He quickly found the issue and his work was great!
Edit: we just Demitri & Mac come out and maintain & clean parts of our furnace and they were excellent! They shared useful information and did a great job informing me of the reasoning behind everything. They did quality work and I’d definitely have them come again.
Cait Brobst
I've had Whipple come out for electrical, plumbing, heating, and cooling services. Every single time they've been wonderful to work with and provided top quality work. Every technician has been thoughtful, informative, and friendly.
ScatofVorpalPain
We had a damaged condensation filter on a lennox HVAC unit. Our technician (Derek) was here within an hour of our calling (after 5PM), and by the next day he had the replacement part. He arrived in a timely manner, (2PM) and resolved the issue within 30 minutes.
I would highly recommend this company, and I would absolutely encourage you seek out (Derek.) Trust me, you won't regret that decision. If you want honest, and swift repairs look no further, you've found the right company.
G. Andrew Anthony
When our hot water heater stopped working today, we called Whipple, who had installed it a couple of years ago, at about 5:30. Thankfully, they were able to get a technician out this evening. JR called us at 6:00 to let us know that he would be at our home at around 6:30.
He arrived, as promised, at 6:30. He was very polite and friendly and even memorized our dogs’ names! At about 6:50, he came back up to tell us that the water heater was back on and working. Turns out our son had put some furnace filters over the vent, which caused the water heater to shut off. He removed the filters and even swept up a few dust bunnies that had accumulated in the room.
He took photos of everything he did and explained what had happened. It was truly a pleasure to have him in our home and we would be happy to have him return for any future repairs or maintenance.
Hailey Bates
Stewart D was great to work with. Very informative and helped me understand what needed to be done. He gave me several different options and didn’t make me feel pressured to do anything I didn’t feel comfortable with. Would recommend.
Jay Hoskins
Tyler was thorough in his efforts. Knowledgeable in his craft. And knew when to utilize his team members to confirm any questions or doubts about the task at hand. His quality workmanship now allows me to take more comfort in my home by not having to shower in the cold lol. Thanks again Tyler and Whipple
Sonja Farnsworth
Derik, Mike, Zo, Chandler, Austin, and James were wonderful. They were not only on time but also charming, polite, and helpful. Mike even helped me find a fire alarm with a dead battery that needed changing. (It was making that awful warning squeak, but try as I might, I couldn't find it.) We are grateful to them and to Whipple for helping us out when our AC went out and we needed to purchase a new furnace and AC. Kudos also to the lady who answered my anxious phone call and kindly and patiently reassured me that help was on the way when the temperature in our house reached 92-degrees.
Lynn Packham
We have been very pleased with Whipple Service Champions and electrician Chrisrian Glaze. Christian is a very knowledgeable, professional, and skilled electrician. In October, 2022 he performed an electrical inspection, then he and Blake and Adam, trainees working with him, did an excellent job fixing problems with switches, outlets, light fixtures, smoke detectors, and our electrical panel, and he installed five ceing fans. We appreciated Christian's attention to detail and the
helpful explanations he provided as he worked. We will turn to Whipple in the future and ask for Christian whenever we have electrical needs. We highly recommend the same to others.
Chris Pattee
Bill Jones was our technician and he was very professional. He did a thurough job of cleaning the furnace and answered my questions about a couple of items. I've enjoyed many years of service from this company.
Julie Singleton
we had a water heater & sink pipes inspection. He send us an E-mail of his findings, told us what should be taking care soon and what needed attention but no so critical. We were very satisfied and he was very professional. Thank you for your service
Kara Harper
Sam was our technician and he flushed out tankless water heater. He was great!! Our appointment was scheduled for late afternoon and they had time to come and take care of it first thing in the morning!! Great all around!
Jackie Evans
Austin Thompson came out within hours of our original call. He worked quickly and efficiently explaining everything before moving forward. We will definitely call him again for any future services needed!! Great work!!
david hutcheon
Mike K. Came to my house on Wednesday and cleaned air ducts. He was very considerate of my wife working at home and her being on the phone with clients. He was polite, proffecient, and left zero mess. Great guy to have on your guts team!
Kasinath Nalla
Paul Corbett, came over to estimate. he really did a great job reviewing the electrical panel and everything. I'm really happy the knowledge has. I would strongly recommend him for any electrical work.
Darcy Douglas
The last thing I wanted to do right before Christmas was install a new water heater but Whipple made it so easy. Scheduling an appointment online was so easy and they came when they said they would. They were professionals and kind and made sure I knew everything I needed to know about the new unit!
Josh C
Tyler came out to my house and serviced our AC system, he was professional and informed me and let me know of the issues that needed to be changed with respect! He also gave me solid instructions on how to operate our thermostat system since our system always indicates to change the filter every 90 days. Solid communicator and awesome dude!
Lourdes Herrera
Daniel was amazing. He explained the issue and gave me options. He made sure I had all my questions answered and left knowing I was satisfied with his work. Will definately make him my to go Plumber
Kimberlee Franke
Phillip came to repair a leak from our water heater. He identified the problem quickly and honestly and repaired the leak. His repair was thorough and I appreciated his attention to the details in order to avoid any leak again. I am so glad our water heater is repaired with Phillip’s quality work!
Mimi Hanks
Corbin was my technician. He was super thorough about telling me what my options were. He explained everything to me. Was super conscientious about shoe coverings. Extremely polite. He fixed everything as described. Excellent service.
Donna Fairbanks
Chris was exceptional! Very professional and efficient. He quickly found the blockage in the sewage pipe and cleared it out. He answered all my questions and was very respectful. His service was a great relief during a stressful situation. Thanks, Chris!
Ron Hall
Tyler came to do a routine HVAC check up and was very professional and efficient in doing so. He also helped us understand all the promotions and free services that were available to us. In fact, while he was here he set up two different technicians to come take care of two FREE separate services without us having to talk to anyone else . Overall, I feel better informed about our HVAC system and how to prolong its life thanks to the information Tyler shared with us.
Lana Pho
Aaron, Porter, Sterling, and Trace were exceptional! We have relied on Whipple for our services and they have always impressed us! Thank you for all you do especially during the holiday season!
Jeff Kelleher
Had a furnace tune up scheduled. The technician, Kaige, was very informative and professional in his work. Explained the necessary issues with my furnace and answered all my questions concerning repairs and or new equipment that maybe available.
S C
Justin was unbelievably great!
He was perfectly professional, knowledgeable, and skilled.
I will call Whipple for sure for our next plumbing issue and request Justin.
Thank you!
Joanna St Clair
Aaron Shuman came to fix an electrical outlet. Was very courteous and thorough. He made sure to check all possible causes of the problem to be sure that the root cause was identified. He made sure to put everything back in its place and made sure that my house was left in better cindition than he found it. This is the work ethic that I have come to expect from Whipple Service.
Jose Carreon
James Garcia was great!! Arrived on time and was quick diagnosing our furnace. Gave us multiple options ranging in cost couldn't of asked for a better experience.
Gail Larsen
We had a complete back up of our kitchen sink and disposal. Jared quickly assessed the issue and unclogged the drains. He also offered other alternatives if we need them in the future. Great service!
Charlene Durham
The service technician, Derek, was super. He allowed me to watch his process and explained what he was doing. He was courteous, efficient, a good teacher, and also recommended what to be aware of for any future service needs.
Jordan Houtz
Ken, from Whipple Service Champions, did an excellent job fixing our sink and toilet. He even drove over an hour through snow just to get to us. I strongly recommend using Whipple for your home service needs.
GrandDad Garrett
Tyler was awesome. He did a great job inspecting our furnace. He let us know everything that needed attention. And sat and explained our options very well. Great guy.
Jed Johnson
D. Jones did a great job. He was efficient in his work. He explained everything and had detailed pictures of our furnace to show what he was talking about. Very friendly.
Bryan Clark
Paul & Adam were easy to work with. Paul made sure to lay out all my options & do a thorough check for any possible electrical hazards. I appreciated his willingness to also work with me on pricing.
Kaylana Gertsch
Chance Chinoweth was the person that came out to fix our furnace for us. My husband is on hospice because he has terminal cancer and our furnace stopped working. I called Whipple. This was on a Sunday morning so it was on a weekend but he came out within 45 minutes.(He must have been speeding on the freeway because he got to our house in Farr West really fast 😆.)But he was efficient. He knew what he was doing. He was so kind. He was not in a hurry even though he was working on a Sunday I will always, always ALWAYS call Whipple to help with plumbing, heating or cooling problems.
J Wilson (ctrek01)
We had a furnace that was just getting old. John Lane came out and gave us our options and we knew it had to be replaced. Frank gave us a quote and was very thorough. Andy did a great job with the installation. It went much faster than I thought it would. From having them look at it to having it replaced was only a couple of days.
Brandon Lang
Had a furnace go out coldest day of the year, Whipple responded quickly to get it functioning before my house froze. Tyler Howard was the tech and took care to not only fix the issue, but explain all the maintenance points and tips to keep the furnace running long-term. I started thinking more seriously about home maintenance, signed up for a membership that included a bunch of yearly inspections. Justin Stelly came over for a drain service as part of the membership and fixed an issue I didn't even know I had for no additional cost. Like Tyler, he took time to explain things and like the commercials on tv, made my problem his problem. The techs they send are amazing to work with, and I'll choose Whipple again over the contractors I've previously worked with. Very happy with the extra work they put in to not only fix the problem you called about, but to check the entire system to make sure everything is functioning correctly.
Rachel Young
Justin and Nick were excellent! So kind and so helpful. Happy to work with them. Whipple has always done excellent work when they come. Would recommend!
Jared Park
Todd and Justin were very professional and did a great job installing my new furnace and ac system. I felt very confident in their level of experience and knowledge.
Andrew K
Austin, Bill, Ryan, and Chase all provided excellent service today for my plumbing, furnace, and HVAC build-out needs. I have always been satisfied with Whipple in the past, and I am looking forward to working with them in the future. Thanks!
19 Jan 2023: Mike also did an excellent job scoping out my drain line and advising on next steps. Thanks!
Avery Fausto
Austin was very professional and did an amazing job on the shower. He explains the ins and out of replacing the valve and other stuff to improve our water system. We will definitely be using Whipple in the future!
Craig Poulson
Demetri Jones was very professional and took care of my two furnace’s. He changed the filters, serviced the furnaces and was cognizant of my tight time frame. Love the Whipple service team!
Lars Sigurdsson
Frank Scalmanini came out to do a full assessment of our older house. Extremely professional, took time to explain pain points in our plumbing, and identify the priority in which we should address them. Appreciate the candor in how he conducts himself.
Michael Benedict
My heater had gone out, so I called them in the morning. They were there only a couple of hours later. The guys were both great. They gave me insight into what the problems were and gave me options to take care of them. Once I made the choice of what work I needed done, they were on it. They were prompt, clean, and professional.
Hageman Rich and Stella
Jake did a great job of inspecting my furnace and making suggestions and answering all my questions. He is professional and easy to talk with. I would give him a 5 star rating.
Kathryn Robinson
Stewart D.has been wonderful to work with. He has been very thorough and had to work through problems that took much more time they he or the company had hoped but he stayed with it, sticking with the quoted price, completing the job and being a great representative for the company. I would ask specifically for Stewart again. Thank you Stewart.
Darin Peterson
Sam was very personanble and knowledgeable. He was able to locate the issue quickly and had multiple suggestions. He installed a new pressure regulator. The job was completed quickly and everything looked clean when he was finished.
DP Utah
Bill came to our home today and was wonderful to work with. He was thorough and explained details in simple terms. We will definitely work with Whipple again. -Dean, Syracuse UT
Jason McLean
James Garcia was super helpful, professional and friendly. Made sure we understood the condition of our system and made timely repairs and maintenance. Definitely recommend Whipple and James 🙌 …
Staci Mecham
Jake was amazing!! He was on time and professional. I appreciated his knowledge and detailed explanation of the problem. He patiently took the time to answer all my questions and I did not feel rushed! Will Definitely ask for Jake in the future when the needs arise!
Kristine Davenport
Logan was great and did a good job on our furnace tune up. He was knowledgeable and knew what needed to be done to address our needs. Would recommend!
Tracie Morrison
Sony showed up promptly, was very polite and helpful with furnace information. Took pictures of everything to show me what he was or did do. Gave me good advice on future possibilities. I would would give him 5 stars for everything.
Drew Trepanier
Grady Lovell stopped by to check out my heater. Did a great job going through it to make sure everything worked as it should, and found a few small issues that needed addressing. Took care of them quickly, talked me through all of it clearly and simply and was nice to my son and I while doing it.
Parker Jones
Ricardo was very nice and professional. We had to have some unexpectedly large and expensive work done, but he found several good discounts, and a great financing structure. It's never fun to spend that much money, but Ricardo helped to soften the blow.
mathew amundsen
Technician Grady Lovell did excellent work tuning up furnace. Appreciate him cleaning flame sensor which has been a source of problems. Works great now!
Lillian Adolphson
I was very pleased with the services I received today. Bill was very thorough and took time to explain everything. Bill was curtious and graciius.
I also had Evan check all things electrical in my home. Evan was efficient, personable, and professional.
Thank you Bill and Evan!
Jen Nicholes
Spenser was on time and super nice-he had my furnace up and running quickly. Everyone I spoke with for this service has been so helpful and scheduled us pretty quickly. It’s nice to be warm again!
Google Account
Stewart and Charles were on time and the work was easy and the quote was well presented. Glad to have these guys over again for great service. I would recommend them again.
Jeremy Fairbanks
Aaron Shuman was awesome. Very professional and personable and stayed until everything worked as it should. A++++
Kaine Western was awesome doing a furnace tune up and cleaning. Always a pleasure working with you guys!
Travis LeGrande
Bill with Whipple was great. He was very thorough and communicated with me about everything he was doing to troubleshoot my furnace. I'll definitely be using Whipple for all my HVAC needs from now on.
Jeff Hymas
We had three Whipple technicians at our home today to inspect various appliances as part of our annual membership services with Whipple. All three were very professional and did a great job! John Lane inspected our A/C units and HVAC systems. Michael Kooy provided a water heater flush. And Danny Romero provided a shower drain cleaning. All three were great to work with and I appreciate the high quality of service they provided. Also, Jim Midgley with Whipple provided HVAC services for us last year and also did a great job. Thanks Whipple!
Anne Petersen
Colin and crew were very professional and did a great job cleaning our ducts out. He thoroughly explained what they would do and when they finished they showed before and after pictures of everything and discussed how things look.
O Randall
Installers were on time, very friendly, and easy to talk with about the new installation. They made sure new system was working properly and trained me on how to use it. Everything was clean when they left.
Keliann Warr
Bill was very professional and respectful. He was very thorough in his inspection and good at answering my questions. He did a good job explaining the different options and giving me good information.
Alvin Stuart
Whipple got me an appointment early the same day I called. Amir Mortagy, the Technician, arrived on time, tried to unplug the drain the least expensive way. It did not work so we had to go with a water jet process that did work. Amir was polite and very helpful, explaining everything. He cleaned up all his mess, reinstalled our washer and dryer and then helped me shovel out my driveway after the snow plow filed it with snow boulders. Now that is going the extra mile! The price for the service was what I expected and was as quoted.
Sony Triana
Jake Shelley walked into a mess of a job and handled it like a professional. Jake is a great guy and answered every question very professional and would like to say he is very good at his job!! Excellent work! Thank you again!
Francisco Lopez
Doug Poole was my tech and did a great job. He was very professional and easy to talk too. He explained everything well and enjoyed the experience.
Cathy Kendall
My in-laws used Whipple and had a great experience Jake Shelley was a professional and treated my 80 year old in-laws with respect. Jake did a fabulous job getting them up and running.
Lynne Lucio
Jason Hubbard repaired a leaking condensation pipe on my furnace. He was prompt, knowledgeable, professional and made the repairs to the pipe and explained everything to me when he finished. Jason is an exemplary representative of Whipple’s company. Thank you
Ed Madrid
Whipple technicians (Bill, Chandler, and Trevor) were all professionals and extremely helpful in educating me on how each piece of the HVAC system works. Bill identified all items that needed repair attention on my existing system, convincing me to change out my 24 year old HVAC. Chandler and Trevor did a fantastic job installing the new furnace and AC.
Parker Ence
Our stove and microwave shorted out, and Austin M and Blake W got here surprisingly quickly. Whipple techs are always super professional and friendly and these guys were no exception. They fixed the problem and also installed a new doorbell and corrected an issue with our breaker. Would work with them again for sure.
BLAKE JENKINS
Furnace stopped working. They had a technician to my house within a couple of hours. His name was Derek. Before he bagan anything he introduced himself asked if he could come in the home and before he arrived I had a picture of him so we knew who to expect. Before any of the work started he went through a detailed process of what he was going to do so there was no confusion. I agreed that he may proceed with his work. He was personal and knowledgeable and after he diagnosed the problem we agreed to have him do some basic maintenance that would get our furnace to heat our house up. Now the thing is, the furnace is old and at the end of its life, so great news, we have heat. But, also due to the builder not building our system correctly we are short a couple of return vents. We only have one return for 2,000 sq ft.
Derek explained the benefits of having a new more efficient system designed and installed. For reference, I’m a contractor and I agree that sometimes these systems can be poorly installed. Because the furnace has cost us so much for the last 7 years we have owned the house, we have decided to replace it. Derek set up an appointment with a comfort consultant who will be here in 2 days to measure and prep everything for installation. Consults be more thrilled with the service and professionalism of Derek. If you are looking for a company that will take the necessary time to walk you through the ins and outs of all of the potential options these guys can help. Oh and also, not everyone will do this, but Derek called his install manager to double check a few peculiar things with our home and our system and essentially put a second set of eyes on the situation to make sure he hasn’t overlooked anything. So, long and short of it, we are thus far pleased and I’ll be sure to update if we move forward with Whipple to complete the new furnace install. Thanks Derek.
Tylen Smith
Max Gunderson was awesome. Super personable, explained things clearly, got us a solid temporary fix and gave us options for a more permanent fix. All at a great price. Totally satisfied!
Sam Marcheschi
Whipple was great to work with. Paul C was polite, kept me informed of his arrival time, worked quickly, and cleaned up after himself. He explained the services and charges clearly.
Aaron Caldwell-Ferris
Logan Davis was excellent! His service was awesome and he was very informative - also he was a fun guy to just hang out with. This man needs a raise, he doesn't pressure you for sales and tells you how it is!!!
Carl and Heather Christensen
Grady completed a furnace/AC tune up for us. He was friendly, prompt and respected my time working around a work meeting I needed to attend. He did a great job!
Tiffany Shapiro
Aaron the electrician was thorough, explained everything, provided clear pricing, and went above and beyond! Very grateful!
Danny the plumber - was kind, thorough, explained everything, and provided a thorough explanation of options
Jason the HVAC worker was also very kind, explained everything, provided options
Michelle Powell
Tyler Howard just completed my furnace tune up.. he was very thorough & showed me details about my system. I highly recommend him! He is such a nice and knowledgeable person.
Joshua Erickson
Whole experience was wonderful. From text messages and phone calls letting me know when they were going to arrive to the very end. They knew what they were doing and did not waste any time. Nothing but kind and professional. Highly recommend.
Marlene Aviles
Stewart and Charles were amazing to work with. Really friendly and knowledgeable. They took the time to explain and walk us through possible solutions. Highly recommend!
Cheri Boissonnault
Logan Davis was great! He was thorough and incredibly informative. He took his time and make sure that everything was working properly. I will absolutely use Whipple again!
Mitch Williams
Adam and Irvin were super quick to fix the broken outlets in our house. They were both really nice, respectful, and professional and explained everything clearly and easily. 10/10
Jesse LeFranc
Stewart D. & Mike V. Came by today to fix a broken outdoor gfci outlet. They gave me a fair price and completed the job quickly and professionally. They clean up after the work and I will hire them again.
Kelly Moody
Mike from Whipple came right over. He was able to assure us that we no longer had a clog in our sewer pipe.
He was meticulous and making sure everything stayed clean and dry, and got all the equipment out of the house without hitting any of the walls.
He was very thoughtful and curious.
Craig High
Update: John Lane came today (8/24/2022 about a month after Irving’s visit) for the A/C check up. 5 stars for him as well. Let me know in detail what to do for maintaining my HVAC system so now I’ll be prepared. He’s also a fellow military Veteran. Go Navy!
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Irving Cancino came over for an electrical inspection of my main power circuit breaker. He was awesome! He was able to locate the issues I was experiencing and fixed it super quick. He was professional, knowledgeable and patient as I asked him a ton of questions. What a difference when you find someone who knows their profession well. Give this man a raise!
!
Jonathan Kwok
JR is doing a great job, much efforts put into details, and the pipe he fixed is like an art work👏🏻👏🏻
On the other hand, just realized I can edit the reviews, just want to add thanks to Aaron and Christian for the electric inspection yesterday.
Edit (Oct 10th, 2022), just have a Furnace tune up performed by Alejandro, he is doing a good job as other Whipple technicians, cleaning up the machines and did all the common preventive procedures, also explaining what he's doing along the way, thanks guys!
Brad Sheppard
We loved the service, especially having a picture of the the technician texted to us ahead of time. Corbin Brock was very friendly and professional. We will definitely refer our family and friends.
Sherri McDougal
Tyler did a wonderful job, came out quickly, especially as it was the coldest day of the year. Seemed very knowledgeable and best of all fixed our issue. Thank you Tyler you are great. !!
Joe Porter
Derek was extremely professional and installed my thermostat and some minor repairs on my furnace and air conditioning in short order. I can only recommend them highly.
Sharon Prescott
Chris Klarich was great to work with today! He was professional and personable; I appreciated his explanations and recommendations. He work efficiently and made time to run the camera through the main line.
Nick Benight
Logan D. was very professional. He was able to identify issues overlooked by other technicians. Our 10 year old AC system is now working as if it was brand new. I highly recommend using Whipple for any HVAC, Plumbing or electrical needs.
Jared Lee
Our furnace stopped working during the day and when I got home from work noticed our house was quite cold at 58 degrees. I called Whipple at 6:30 that night hoping that someone could come out that night as it was going to be another cold winter night. The CSR was great to work with and she worked me into their schedule. Austin Thompson showed up on time at 7:30 and was great to work with! He was friendly and quickly diagnosed and corrected the issue with our furnace. The cost was very reasonable and I will be using Whipple again in the future!
Max
It’s my first time using Whipple Services and definitely not last one. I had a pleasure working with Spenser on a tune up of our heater. He was very professional and patient with my questions.
James Purcell
Kaige was very friendly, and thoroughly inspected the heater & system. He pointed out improvements that could iincrease the performance and life time of the unit - like more efficient filters and keeping the unit free of dust. He presented options. I highly recommend him!
Sidney Hadnagy
Justin came out on super short notice and unclogged our drain for us quickly and efficiently. He had amazing customer service and provided the best experience we have had yet when we’ve been in this unfortunate situation.
Sean McKenna
I think they are reliable and will get the job done, but are VERY overpriced. They just did my annual furnace tune-up which is "free" with my $20/month club membership, and to replace my furnace humidifier medium (a 5 min job and an $11 part at Lowes) they charged me an extra $125! That's allegedly after a "service club discount" too. Feels like the "free" furnace tune-ups are just a ploy to sell you extra services and charge for exorbitant prices for anything. The tech also "recommended" that I have my HVAC vents cleaned, at a cost of $1000! Ridiculous.
Keeley Wright
Wayne Brimm at Whipple Electric was awesome! He gave us a great bid and did the work well. He was also really kind and pleasant to work with!
Richard Bergan
Stewart D and Evan C came out and were efficient and explained everything as they worked. There was no pressure, and the company was identified on the caller ID when they called. They were very polite.
holly jones
Stewart D was very knowledgeable and professional. He is a very great person to have done this work. He also explains everything that I had questions about. I will use him again
mike yates
Nic, was extremely friendly and after a day that we'd had it was nice to see a smiling friendly face.
He looked at the problem and told us it wasn't as bad as we thought , showed us where the leak actually was and , I said I could fix that , and he said ok , I was so relieved that I didn't need to spend another couple hundred dollars today.
So today didn't turn out as bad as I thought, thank you Nic , you're truly a great and professional service tech.
Thanks, Mike Yates
Minnie Hatfield
Dome Moore and Noe Lopez were amazing I was extremely impressed with them. Please make sure you tell them they got this review they were very professional. Nice fast and efficient.
vicky ross
Justin did an amazing job. Very friendly and took care of our every need. Highly recommend and would definitely use him again!
Julian Ontiveros
Stewart D and Adam came out quickly and were very professional when providing the separate quotes and services they would provide. Pointed out some code violations missed by the previous company. Would use again!
Be Mo
Logan Davis did an awesome job quickly diagnosing our problem, arriving on a weekend and solving a heating issue that was happening right before a freeze. So grateful to Whipple, Logan made it easy to sign up for the “club”!
Chad Holland
Logan Davis was our tech, he was thorough and friendly, as always. Was the second time he’s actually been out for us. Super helpful and professional!
Josh Turcotte
James G was able to provide quality service. He was able to help get my heater fixed. Will definitely use whipple again because of him
Rachel Hanks
Justin tried everything he could to clear the drain and was good at communicating about it.
Dylan was really friendly and did great work. Whipple was very easy to work with.
Wes Aguilar
Sony showed up on time and ready to go. He knew what he was doing, got it done, and answered all of my questions about my furnace. Sony is a very personable tech. My anti-social cat loves him, and would not leave him alone. My cat is a very good judge of caracter. Sony passed with flying colors!
Mikel Sealey
James was amazing, Whipple showed up early and gave excellent service! I had questions about installation and James went through all my concerns and questions, showed me how everything worked, which I needed since I wasn’t around last year for installation.
Bret Gashler
Frank Scalmanini did a great job and provided excellent service at a fair price. I'll definitely call them again if I have any future plumbing needs.
Lainy Deitrick
DEmetri and Max were very thorough with their examination of our two HVAC systems and they were equally thorough on the services they performed. They were very courteous. We enjoyed having them in our home.
Dave Doty
Our technician, Sony Soto, was terrific. He was courteous, thorough, and professional. He also explained everything very well with detailed photos he took as he completed the service.
Cody Brown
Want to thank Danny Romero, Frank Scalmanini, Mika. These guys were all awesome and Danny took care of all issues and also pointed out other issues and made sure we felt comfortable before they performed their duties. And it was Franks day off and came into work. Awesome crew.
Ms. Ray H
Tyler was so great today! I expressed some concerns we've had with him so he double checked everything and righted some wrongs from a previous service and made sure he covered everything. I'm glad HE was sent out today!
Jane Doe
Spenser was very professional and a great job done repairing our heater. We will be back for other jobs around the house! Thank you so much!
Brandon Horlacher
My furnace had an issue with the pressure switch causing it to heat in short 5 minute cycles. Doug was able to immediately diagnose the problem and had it resolved in under an hour. Very happy with his work.
Alexander A. Nuñez
We are deeply grateful for the excellent work and courtesy of Stewart D. He is a professional and has given us excellent advice and top quality service. Thank you for having this kind of professional in his company. I will recommend to all my friends and family. Sincerely grateful,
W. Lou Little
Jason Hubbard arrived on time and within 5 minutes located the problem and knew just what to do to stop the leak. Jason went over and above when he checked the fan exhaust for other possibilities of corrosion and did find other items affected. Jason was definitely an excellent excelent technician.
Gabriella Robuccio
Paul and Adam were incredibly professional and thoroughly explained everything they saw. We will be having them back to fix some of the issues they found! They were great!
Abhineet Sabharwal
These guys are extremely professional and knowledgeable. Nick initially assessed the problem. Then called Mike Arnold with camera to verify. I was not home and my friend was there. Mike made a second trip to show me the problem. I highly recommend these guys.
Sara Christensen
Sony Soto did a great job tuning up the HVAC system. He even helped me bring in groceries. I really appreciated his professionalism and thorough job cleaning up the furnace.
Amber Dentino
Nic Magee came out to help us with our frozen pipes. He was extremely knowledgeable and took the time to give us advice to prevent it from happening again. In addition, he took the time to answer all our other random plumbing questions lol! Given that we know nothing about plumbing, you can imagine we had a lot. He showed himself to be extremely knowledgeable, patient, and kind. We look forward to using to using his services in the future.
Madeline Roberts
Aaron S. was super friendly, clean, and considerate. He was good with both the kids and dogs as well. I would recommend them for your electrical repair needs!
Danny Ingram
Logan Davis was very engaging, extremely friendly, and highly competent. He made the service value-add, ensuring a quality customer experience.
Casey Lynn Dumas
John, is a wonderful asset to your your company. He's very friendly and understanding. I would gladly have him back in my home. This includes an awesome job done on the heater for our home by Spencer Root with Whipple
Sincerly,
Casey Dumas
Amber Barnes
He was nice and got straight to the issue. He explained exactly what the issue was and why the repairs were needed. Made me feel like our money wasn't just being dumped on something we didn't need.
Thanh Nakata
Logan Davis was excellent! He was knowledgeable and explained everything to us, went above and beyond. I hope he gets a raise. Thanks for the great service Logan!
Brett Ed Hale
Aaron came out to our house to troubleshoot a tankless system installed by another plumber recently. He found that it was not setup correctly. He made the mixing valve setting change so the recirculation system would work correctly. Thank you Aaron!
Birgitta Holbroo
Nick came over on the day of Christmas eve and helped us out. Our basement had flooded because a drain was plugged. He figured out where the problem was and was able to take care of it. He literally saved our Christmas (we had lots of family coming over and had not been able to to use any bathrooms or sinks). Thanks to you, Nick and merry Christmas!!!
Marty Shaffer
Our water heater stopped working, we found that it was installed by whipped. They had a technician out the next day. Samuel was professional, and took care of business. I can’t wait for my hot shower
Gary Wall
We woke up Saturday morning (Christmas Eve) with no heat. Our Smart thermostat was blank. The furnace would not turn on and I tried to reboot, wi fi and electric box, etc with no luck. I called called several HVAC companies and only got recordings or put on hold for over 30 minutes. Whipple was the only company to to respond, and came within 40 minutes of my call. On Christmas EVE. My tech was Gene. So polite, professional and diagnosed the problem, offered more than one solution and our furnace was up a running within two hours. ON Christmas Eve. Wow. I will never use another HVAC service.. Call Whipple, Ask for Gene!
Lateralus GT
We had Dalton fix our toilet base. He was very friendly and professional. Grateful they are available on Sundays, gave us peace of mind, highly recommend.
Josh P
Christian and Blake took care of our needs. They heard us out, educated us on the services, and took care of the install same day. Professional and good guys!
Joshua Felix
I had a great experience with Grady Lovell. He came to my and was courteous and professional. He quickly diagnosed the issue and set on correcting the issue.
Amanda Earnest
We live out of state but have a home up at Sundance that we rent out. We never want our guests to have a bad time because the home is in disrepair so Whipple really keeps us up and running worry-free!!
Cameron came and fixed a BUNCH of our worn out light switches and hung a pendant for me. He was super friendly and kept me in the loop on face time throughout his time at the property!
And Taki just stopped in same-day to help us with our furnace that wasn’t blowing any air. It’s been quite the week with the recent storm so having no power was rough but once it came back on, having the furnace not warm up was an extra bummer!
Taki diagnosed the problem and took care of us in no time and we will be warm and toasty tonight hooray! Five stars for Whipple champs! ⭐️⭐️⭐️⭐️⭐️
Elizabeth Larsen
Water heater maintenance and water pressure check. Nate was wonderful. Kept us updated on what he was doing, checked with another tech when he had a question instead of just ignoring his concern, open and friendly, and considerate of the fact I was working from home.
sharon anderson
Blake is a tremendous asset to your company. He was professional, friendly, and very helpful. He extended positively outrageous customer service! Thank you.
Teresa Dillingham
Tyler Howard came and did a furnace maintenance he was very professional
He gave me a few options for repair and reconditioning and a new replacement option my furnace needed it ! I also had a electrical diagnostic done by Stewart Davenport and the same thing he was very kind and professional they both emailed me all the options for repair and upgrade now I just have to decide for the value what I can do! Thank you whipple professionals!
Burnell Burgon
Whipple moved up my appointment, for a semi-urgent heater issue, to 1 day earlier - much appreciated! Technician Logan was unrushed, extraordinarily thorough, fixed the problem, performed annual maintenance, and left suggestions for care of the system.
J Anne
Mike Taylor was just great! He was very thorough in diagnosing our plumbing issue and presented us with affordable solutions.
Lethia Smith
Chris was clean, honest, professional, quick, on time, and he left our drain area cleaner than he found it. I could trust him, unlike the last person Whipple sent out in May. I’ve never been more impressed with anyone who has cleaned out our drains!
Bryan Briggs
I HIGHLY Recommend Whipple for drain cleaning. I had a company cancel on me today and pushed me two days further out, which I could not stand for. I called Whipple and within two hours Chris Klarich was at my door, and within 40 minutes had my plumbing issue fixed. The charge was more than reasonable and I can’t thank him enough for his fast response and quick professional service. AAAA+
Andrea Johnson
Bill and Branden were absolutely exceptional in finding all the problems with my furnace. They explained each problem as they found it and showed me how it got to where it was. I would recommend both of them just off of their honesty and knowledge. Thank you to both of you for possibly changing my life!!!!
Charles Putnam
John Lane was very professional and up front about the potential problems we face with our old hvac system. He gave us options and no pressure. Top notch technician.
Mary Pons
Austin was on time for his estimated arrival. He was quick to find the problem, showed me what had caused the issue and replaced it. Check to make sure the leak was taken care of before closing out the job.
Mike Seely
Stephanie Pimentel was our HVAC technician. She was on time, courteous, professional, and did an outstanding job of explaining the services performed and options available. I highly recommend!
Craig Pettey
It was late in the day and they responded with little wait. The visit was quick and efficient. WITH NO TRIP CHARGE! I will call them again for sure and schedule for regular maintenance visits.
Darin and Yolanda Armstrong
Todd was very informative and professional right from the start, made sure that any questions we had were answered to our full satisfaction. Top notch quality work and attention to detail made us feel like he treated our home like it was his own. Very pleased with his work and his friendly and informative mannerism. Signed up for their Club Member program and will use them again for any home service needs that we have.
Bobbie Ingram
Logan Davis checked my air conditioner and heating and did a great job explaining the issues to me.
He is a great representative for Whipple standards!
Andi Goff
Spencer was professional, thorough, and very informative. He walked me through everything that was done and gave me recommendations on how to keep the furnace running smoothly.
Krista Larsen
Derek was great! He was prompt, polite, and very knowledgeable. We didn’t feel pressure to do anything that wasn’t absolutely necessary, and everything was thoroughly explained.
Bob Neely
Tech was excellent! I was disappointed with Whipple's ability to meet their scheduling commitment for two separate appointments. That wasn't the Tech's fault. He was very efficient!
Dan Adams
Justin did a fantastic job clearing out a clogged pipe in our kitchen. He kept me abreast of working being done and options for the repair. I would highly recommend Justin!
Jessica Hoggan
Living in an older home, we always call Whipple to come to our rescue. They are quick, efficient and respectful. We value their professionalism and will continue to go to them for our business.
Kaylynn Witt
Paul and Adam did an excellent job with our electrical inspection. They were very thorough and provided great information about the safety of our home.
Colleen Albiston
The tech, Grady Lovell, was professional, knowledgeable and friendly. He checked multiple areas on our furnace to insure it would function properly.
Alicia Vasquez
Bill performed service on our heater today. Was efficient and professional. Took the time to explain everything afterwards. Appreciate the job he did today.
Carlene Hanson
Sony was very knowledgeable and explained everything he was doing, and things I need to watch for in the future. I appreciate his honesty and hard work. I highly recommend him.
Connie Wade
The technician Danny Romero was personable and knowledgeable! Quick service and efficient. Job done. Will be calling Whipple for any plumbing needs. Thank you!!
Cassaundra McNeil
Irving and Gibson were super amazing, they were on time very professional and explained everything they were doing. Always asked if I had any question or concerns and made sure I was satisfied with the service.
Robert Stephen
Paul and Adam came out next day, trouble shot the issue(s) and fixed right away. Friendly, efficient, professional. Definitely use their services again.
Linda Carlson
Justin, Bruce, Robert, Sterling, came to flush my water heater and unclog a slow drain. They were very nice to work with and did the repairs quickly and efficiently.
Trisha Kingston
Clogged drain, wouldnt work after snaking it, they came out, it was down farther and had problems with the piping system, but they diagnosed, and fixed it and everythings working great! They were very friendly and professional. Would definately use them again!
Liz Betty
Stewart D. was the best! He was professional, went above and beyond to solve the issues and even helped me shovel snow off the driveway! I would definitely recommend!
Gregory Thompson
Excellent! Very professional, fully explained Al work and installation. I felt we received
excellent benefits for our cost! Also included the work of Josh and Toli.
Karl Hepner
Sony dispatched to perform my annual furnace tune up. He was very thorough and checked the entire system to ensure proper function through the winter season. Highly recommend getting these services done on a regular schedule.
Nic performed my tankless water heater descale and inspected all plumbing fixtures for problems. After discovering my very low water pressure, he installed a new PRV and adjusted the pressure. My reverse osmosis filtering system has never worked better. Highly recommend inspections and periodic maintenance. Nic was thorough, professional and very informative.
Patrick Radke
Great employee! Even my dogs liked him! Quick efficient and good communication. Happy to have him working in my home.
Kelly Wanner
Nate Eagle of Whipple plumping did a water heater drain and flush at my residence today. He was professional and courteous. You have a great employee in Nate!
Camille Hollifield
Bridger and Jared were excellent. They were very professional, clean, polite, timely, and provide us with a full description of what they were doing for our new HVAC system I could not recommend anyone more. They were exceptional.
Dawn Quintana
Tyler, came out today 12/19/22 and checked our thermostat and replaced it, very friendly gentleman, great work ethic, respectful to property and even petted our dogs, very happy with the service.
Mindy Gonzalez
Max was thorough and professional. I appreciated his explanations and I felt like he was doing his best to help us make an informed decision on the best route to take to resolve our issue.
Kelly Adamson
Always so professional, helpful and courteous technicians. No high pressure sales which I appreciate! Brandon carefully explained things and was very informative.
Patti Barker
Danny was extremely nice and I felt he had my needs and issues not as a way to make $ . But he really was helping resolve the issue.. I will call your co
Company in the future. Thank you
Ryan Cheney
Aaron did an electrical inspection and did a thorough job and was friendly and helpful.
Sam helped us fix several plumbing issues and helped us get a great deal
Heather Nielsen
Grady Lovell did a great job! He shared all the information with me regarding what needs to be done, but nothing extreme or excessive. Good guy! I would recommend him to check and repair your furnace.
Rich Cunningham
Justin was friendly and personable. We appreciate his positive attitude as he navigated our house to the drain in the basement, did the drain cleaning, and cleaned up afterwards.
Jamison Morris
Demetri was great! He was very professional and made sure we knew what he was doing, what he saw, and made recommendations based on what he saw but didn’t pressure us into making any purchases right then and there.
Phil Crockett
Had an issue on New Years Day. Whippel sent Logan Davis to get my furnace back online. Having competent qualified courteous personnel is what keeps me a satisfied Whippel customer.
Michal Scienski
Tyler performed our hvac inspection and maintenance and was great. Offered a detailed explanation of everything he did, everything he found, and asked detailed questions about how the hvac was operating.
Benjamin Scofield
Loan Davis came out for our first furnace tune up. He fixed a problem that we have had for four years! Courteous and professional.
Deborah Ericson
I so appreciate the way Frank and Austin attended to the plumbing issues in my home in such a timely, respectful and professional manner. I felt they could be trusted and that they cared deeply about doing their work thoroughly. Thank you so much.
Katarina Evans
Jared was awesome! He was super personable and funny! Got the job done in no time ! Made our day so much better ! So thank you Jared ! You are the best!
Cindy McKay
Jason was excellent! On time, knowledgeable professional, personable and helpful. Very enthusiastic about helping people. All fixed quickly in one visit. Thank you!
Jaida Nixon
Jason Hubbard and Bridger came out today and took care of my hvac problem. They are so nice and professional. 5 stars for both!
lindsey hobbs
Aaron and Gibson came out. They were awesome! Great with our kids, showed them all the gadgets and even let them test some outlets. Would definitely recommend them!
Danielle Candia
Sam was AWESOME! Very clear with detection of problem, steps to fix it, and completed the work very well. He cleaned up everything afterwards, was courteous, and was very professional.
skybro226
We had Whipple inspect a system we had installed a few years ago that just hasn't preformed up to expectations. Gene showed up on time and when be felt needed he got more people another tech to come help and then the field supervisor. They were very professional in thier evaluation of another companies work. They high lighted what needed to be done to fix the problem. Not once did they just try to sell something else.
Jessica Marstella
Nic Magee was so awesome! He came out right away and was able to help us with our water leak problem. Because of the damage done he then helped me connect right away with a restoration team! Thanks to his help starting the process we are half way to having our bathroom fixed!
Charlene Smith
On New Years Day 2023 my heater stopped working. I called a few places but no one answered their phone and I could only leave a message. I did get through to one company who wanted $299.00 just to come to my house due to the holiday.
I called Whipple Service Champions and they answered right away. I spoke with Alex, a female. She said even though it was a holiday their fee to come out was only $27.00. They were able to dispatch a technician within a few hours. The tech seemed to believe my thermostat was broke and he replaced it but my heater still wouldn't work. He did some troubleshooting and after three hours got it to work. I didn't notice until after he left that the thermostat was not equivalent to my old thermostat that I had asked for because he only had two thermostats in his truck so had to have them come back. They replaced it straight across to the thermostat I had originally asked for with no extra cost. I also got an estimate on a whole new HVAC from them. All in all the entire team and all those I spoke with were really great. They aim to please and their technicians are awesome. I would like to give a special shout out to the two technicians, Gene Shelley and Taki Taoho for their expert knowledge and performance and to Daniel who gave me an honest and reasonable bid on a whole new system and had a hand in helping me get the type of thermostat I originally asked for. Every single person at Whipple did exactly what they said they would do and I am a happy customer. I recommend them for all your plumbing and HVAC needs. THANK YOU WHIPPLE!
Debbie Houck
Bruce and Justin were totally awesome. Very professional and friendly and explained everything that they did. What a great team.
January Blackwell
justin and bruce are literally so amazing!! they were super helpful and got our clog completely cleaned out super easily!! And they helped get my car out when we were stuck!!!
shaleigh Little
Demetri Jones gave great customer service for our furnace inspection. Explained everything step by step and what would be needed now or in the future as a preventative measure for our furnace. We would request him by name for future services if possible
Jimmy Miklavcic
Jason Hubbard, the HVAC technician from Whipple Service Champions in Salt Lake City, was professional and honest with his answers to our questions. He was knowledgeable, courteous and respectful.
Alejandro Garcia
Paul Corbett is a very professional electrician, he walked us through all the issues and explained in detail everything we had to do. Really appreciated his honesty and thorough explanation.
Corey Boyer
Paul was awesome! Knowledgeable and thorough. He got us fixed quickly and provided us information to mitigate further issues. Thanks!
Brian Broderick
Bill did a great job cleaning my furnace and checking to make sure everything is working properly. He was on time and courteous.
Jared Anzures
Austin Fairbourn totally helped me out.
Very professional and did quality work. Helped me look over my newly purchased home.
Zach Biljanic
Logan Davis was great. Came out when service was needed and assessed the situation. Offered great solutions to the problem at hand. Great job!
Andy Holman
Ken and his team were incredibly professional and installed an excellent boiler heating system. The improvement is night and day!
Thanks for everything!
Andy
Terri Reiss
Nate & Cairo showed up bright and early. Did a tankless water heater flush. Had to move a lot of stuff and put it all right back. Good job, thanks guys
Danielle Loryn
Wow, had to take the time to write a positive review with the rep Jason Cameron. Timely, friendly, knowledgeable. Thank you for hiring quality- your return customer!
silmara kuchinischi
Stewart D & Ceol R. & Grady L. They are very responsible and give all the instructions necessary. They did a great job and I really appreciate the professionalism .They are great!
Micaila Breashears
Austin M and Blake W did a great job on our electrical issue we had, they were super fast and easy to work with!
Raul Ochoa
Had my furnace tuned up and Taki Taoho came pretty quickly and got the job done efficiently. Was clean and courteous! I would definitely recommend whipple
Melany Lingam
John Lane came out for our AC problems on a Saturday and was beyond professional. Explained everything to us and made sure we had full understanding of the problem and how he was going to fix it. Replaced a part for us and got us up and running in a timely manner! Thank you!!
MARJORIE SMITH
Austin M was friendly and knowledgeable. We feel he was trustworthy and very helpful to us in our urgent situation
Merlin Tomshack
Frank Scalmanini fixed our kitchen drain and installed a new water regulater and water heater. He was professional and very informative giving us confidence in his work.
L Davis
We are incredibly grateful to Mike and Rudy for their amazing service. They were on time, professional and knowledgeable. Thanks again!
Brenda Raccuia
Evan Chiavassa was very professional and knowledgeable. He helped me understand my needs and how to address them.
Thank you Whipple Services!
Shellie Waters
Paul and Adam were great! They were very professional, explained everything very well and did a quality job! Always happy with Whipple service and Representatives.
Greg Johnston
Chris Klarich was absolutely awesome. He did great work and took care of me. Everything seems to be working just fine. Thank you,
Greg
Alynda Kusch
Austin M was the technician that came out today to do our electrical inspection and he was so friendly and helpful. He found a switch that was faulty and replaced it right away. He showed us the defect and explained everything. He installed a surge protector for our home and we are very satisfied and highly recommend him!
We needed to have all of our electrical outlets and switches checked. James was the technician who came out, installed a new ceiling fan and then did the house inspection. He was very professional and very knowledgeable. He replaced the outlets and switches that were required and was on time, worked consistently, cleaned up after himself and was over all very pleasant. I highly recommend Whipple.
Joan Shurtliff
John Lane came out and checked all of my furnaces. He was very professional and kind. He did a great job. Thanks John
Janet Love
Frank Scalmanini did a plumbing inspection and found that the last mislead me on the Nuevo Home Citrus system and charged me for a more expensive system that wasn’t installed and they installed the system incorrectly. Without Frank’s knowledge and help I would have not been aware of this.
Dirty Moose
James Garcia is a very professional technician with a good attitude. Im very pleased with his service. Two thumbs!
Mitchell Kinder
James Garcia came out and did a great job was on time and did it very efficiently very professional would definitely recommend him with whipple
rone tempest
Wayne Brim did a very thorough and profession evaluation/estimate. Cameron Larsen and Ceol Ramirez worked all day without stop, came up with creative way to tunnel under brick patio and addressed a couple of othet nagging outdoor electric needs. First rate allaround
sandy ogle
Frank Scalmanini has gone above and beyond to ensure we have outstanding service. He work on our water heater, agle stops, and gave quotes on shower pan and demo. Thank you again for sending very experienced help.
Robert Bluemel
Austin was great. He was professional and personable. He was thorough and attentive to our concerns. I would recommend.