Reviews of Barlow Service Experts. (HVAC Contractor) in Salt Lake City (Utah).
Barlow Service Experts
2869 Commerce Way #1, Ogden, UT 84401, United States
Description
Information of Barlow Service Experts, HVAC contractor in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Barlow Service Experts
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Barlow Service Experts
Marc Kramer
We had Barlow install a new Furnace, Heat Pump, Water Softener and Tankless Water Heater... Zack, Luis, Jacob, Taylor, Andrew and Robert did a fantastic job installing all of the equipment... Very professional and friendly service... the install was complete in one day... very knowledgeable and answered all of my questions... left the work area clean. I will recommend Barlow and the guys who installed to anyone who needs upgraded HVAC.
Shawn S
I had a new furnace installed in June 2020. It worked perfectly with the AC system and fixed the problems my system was having. The installers were efficient, did a good job and were very professional.
Nine months later, the furnace wouldn't turn on from the thermostat. A Barlow technician came out and had it working again in probably 5 minutes. He indicated that the pilot light sensor developed some type of buildup(corrosion?). The technician suggested a dirty filter caused the issue. He was understandably reluctant to show me how to fix this myself. ("Check Google") He did offer to enroll me in their monthly fee maintenance service.
Since that time, I have regularly changed the filter, however, the pilot light sensor continues to develop buildup. As a result, I have had to remove and clean the pilot light sensor three times in the past year because the furnace stops turning on from the thermostat. I'm rather disappointed that the furnace is so finicky that it requires this level of intervention. This has not been my experience with prior furnaces.
Don Jessen
Barlow did an ‘attic cut-in” for me, installing a furnace, A/C unit, and ducts in my older home. Barlow took the time to calculate the correct size of unit for my home (4 ton A/C) and understand my heating and cooling needs. The installation crew—Jacob and his team (Rob, Luis, Andrew, Taylor)—were very professional and did a wonderful job working in tight spots in my attic cutting in 15 supply vents and 3 returns. The installation was done correct. I am very pleased with the system and I love the I Comfort thermostat.
Erick Solis
Harry provided the most wonderful service I have received from Barlow yet. His attention to detail was truly impressive. His equipment provided clear accurate readings for airflow and expected temperature. He walked me through the readings as the test was run and explained thoroughly. He identified issues present in the system in the home I am renting and provided me data to back that up. I now have an understanding of why services need to be performed and how critical they are.
Harry’s service made me see value in continuing my service contract with Barlow.
Meechelle Talbot
Harry was fabulous! Very nice, professional, and very happy to do his job. He represented Barlow very well and had confidence in himself and in his co workers. He was respectful and kept saying he wanted to not charge for things that we didn't need.
Marc also came to the house and was very kind and professional. I would recommend both of these men.
Martha Kuzara
Garrett was without a doubt the best technician that has ever come to my house! He was very professional,very polite,and very knowledgeable about our system. We appreciated his attitude(very positive) and wish we could continue business with Barlow after encountering Garrett. We are moving to Texas so all we can do is tell the buyer of our house to sign up with Barlow. They have served us well for many years. Thank you Barlow and thank you Garrett for a job well done!!
S Garrett
Barlow provides both great Customer Service and Maintenance Service and has great employees. I would rate them a 10+. Darren is the tech that came to my property today and he was very professional and knows his business. He replaced a faulty gas regulator and also re-worked some of the natural gas piping and fittings which connect to the hot water heater. I also am under an Annual Contract for both the Heating/Cooling which is a great service and at a very reasonable rate. I highly recommend Barlow to both family and friends.
Justin Wight
Love working with Barlow. We’ve used them for years and their technicians have always been super helpful. We recently had Harry Biswell help service our AC and he was pretty much the most informative technician we’ve ever had. He explained everything he was doing and why and made sure our AC unit was running as efficiently as possible. If he ran for a political office I’d put his sign in my front lawn and vote for him.
Jennika Spanarkel
Came home and my furnace wouldn’t turn on. I called Barlow Service Experts to see if they could come that night. It was an after-hour service, but they arrived in less than 1.5 hrs. The service technician, Jim, was awesome! He fixed my furnace, gave me a few pointers on maintenance, and answered all of my questions in a very friendly/professional manner. Best part, the price was very good! Didn’t break the bank like I was afraid would happen with a short notice and after hour call. Every thing about my experience with Barlow Service was outstanding! And I’ll definitely be calling them in the Spring for an after season tune up on my furnace and a tune up on my AC before the Summer heat kicks in… I would recommend these guys to anyone! They were awesome!
TC Brown
Update: We just had Taylor and Chris install an endless water heater and they went above and beyond what I expected. It’s a very nice unit and they did a great job installing it.
Rodolfo did a great job checking out our heating and a/c units. Got us ready for summer and answered all of our questions while addressing our main concerns. Just an all around good experience.
Kara McDonald Harmon
Garrett was very professional and answered all of my questions regarding the furnace inspection and service in language I readily understood. He did not try to oversell new products but rather explained to me the reason he'd recommend upgrades to existing systems and/or replacements. Garrett also flushed the newer hot water heater. He was in and out, clean, professional, and knowledgeable. I was pleased with the services and repairs provided.
Cooper Remkes
Rodolfo came to our home and quickly and professionally inspected our furnace explaining (teaching me) everything as he went. I learned a lot about how a furnace works and about good furnace maintenance/usage. That alone was valuable. Then he gave me some options about how to respond to our furnace situation (we may need to do a full replacement), but he gave me some ideas about how to possibly extend the life of the furnace longer while being aware of how to know if those adjustments for usage were working or not. I am grateful for his professionalism and felt that we had a quality service experience. Thanks Barlow and thank you Rodolfo!
-Cooper
Nicole
We love Barlow. They are always so quick to respond. We were having an issue with our central air and Trent came out just a few hours after we called. He was friendly and nice professional. He quickly identified our issue and got it fixed. He was good to explain what happened and how to avoid it in the future. Thank you Trent and Barlow Service Experts.
Emma Welch
Barlow is awesome! We signed up for the free tune-up service, and Sylvia was so efficient, and did a great job explaining everything she was doing and everything that was going on with our system. We had actually been experiencing some problems right before she came, and she fix them right up! I highly recommend Barlow in Ogden!
Winter Family Cooking
Barlow has great service and great service guys! Harry was so knowledgeable while he was here and explained what he was doing and why! He went above and beyond checking everything! He sealed up spots we had in our exhaust from the water heater that were open and showed us why the filters need to be replaced!! Thanks Barlow for having qualified guys who are passionate about their job!!
Laura R
We had Harry over to do a tune up on our heater before the weather gets cold. He was so helpful and courteous! He explained how the heater was working in detail and even showed my son the inside of the heater on the camera (which my son thought was the coolest.) Professional and friendly, we highly recommend them.
Henry Whetstone
We are very pleased with our new system. All the guys were friendly on top of there game. Gordon is the only guy’s name I got but whole crew was greatly appreciated.
Linda Furber
Harry Biswell conducted semi-annual maintenance on our furnace today. He did an excellent job and based on his performance he appeared very knowledgeable and skilled in his job function. Just as importantly he was very personable and helpful. As an elderly woman, I was very comfortable having him in my home. He is an excellent representative for Barlow Service Experts.
Donna Hall
I had Harry Biswell come out from Barlow for a maintenance visit on our furnace. He was very kind and informative. He did a great job. He helped me to know what I can do to keep my furnace and AC working at top condition. It was great!
Scott Peterson
AC unit finally gave up the ghost and I knew that with the unit’s age (21 years) and the furnace being just as old, we might have to replace. Which was the recommendation. Geoff Raymond come out to the house to assess them and then again to go over options. Geoff was very knowledgeable and answered all my questions. Got the new AC furnace installed a couple days later by Chad and Bryson. They had a few challenges because of the way the previous unit was installed and the house was built, but they got it done and were courteous and professional and did a great job cleaning up after the job was done. Barlow’s advantage program is a great option.
Dave Allen
Taylor and Kalab installed a new water heater to replace the leaking water heater. The office did a great job communicating their estimated time of arrival and the team arrived on time. They were both friendly, performed their work quickly with excellent quality of installation. Thanks to the Barlow team.
Rodolfo's attention to detail and care for our home was excellent. Friendly and great personality. I'll be requesting that Rodolfo perform our annual maintenance next year. Love our new system, installed 18 months ago, and the Advantage Plan is worry and hassle free. Greatt job Rodolfo and all the ladies at the office for scheduling the appointment and keeping me updated on Rodolfo's arrival time.
Dawni Schofield
Harry Biswell was awesome. He found why we were so cold. The ducts were not connected in the attic correctly. We will now have heat.
This issue was already checked on a previous service call and the ducts were not secured correctly so they had come lose. We were cooling the attic this summer and paying a higher power bill.
We will now have lower power bills and be warm. Thanks Harry.
Cathy White
Chuck Richardson
Outstanding service. Less than an hour from the time I called until the technician arrived. Trent is very knowledgeable and had the problem with my AC diagnosed and fixed in less than 30 minutes. Highly recommend Barlow for any AC, heating or plumbing issues
R Brown
Rodolpho was our technician for our semi-annual tune-up. He was on time, friendly, very professional and respected our home. He was fast yet thorough. After his tune-up, we had another issue, we called him, and he came right back and fixed the issue. I highly recommend him as a Barlow service technician.
H. Owens
We purchased a new furnace and A/C from Barlow Service Experts in the fall of 2019 and signed up for their maintenance program. The program has been wonderful! They call ME to schedule maintenance. It is so convenient. Yesterday it was time for everything to be serviced. Sylvia came out to do the work. She was professional, knowledgable, efficient, informed me on what exactly she did and answered my questions. I highly recommend Barlow Service Experts.
Nicole Butler
I have had so much trouble with my HVAC system since moving in less than 2 years ago, and after working with a company I no longer recommend, I signed up for the service contract with Barlow. They just came to give me my winter checkup, and the tech Sylvia was awesome! She helped me investigate a noise, made sure everything was clean & functional in my system, and talked to me about filters. It's nice knowing I can contact Barlow and they will actually solve problems!
Amber Lynne
Barlow services has always been great and all of their technicians are very helpful and very knowledgeable. Today Harry helped us and taught me something new that will definitely improve the airflow in our house!
Rebecca Karmondy
Harry Boswell was our service tech. Excellent service and very personal and above and beyond. He fixed our filter space so a regular sized filter would fit. I would recommend Barlow Service for your furnace needs.
Todd Biegenwald
I called Barlow to see if a rep was close to my local and sure enough one was. Rodolfo showed up with the Filter I require and changed it out with the utmost of professionalism and courtesy. Barlow has the best Technicians in the business in my opinion! Thanks Rodolfo for the fast delivery of my filter!
Mark Dunn
Harry B did the annual furnace service check. He showed up on time. Obviously has years of experience. Talk me through the whole service process. Answered my all my questions. I ask him for a bid to add a humidifier to the system. He new exactly how he would do the project and the cost. Very friendly and talkative. My dog trusted him, that’s a good sign.
Matthaus Steinke
Trent came by to help us out when our blower motor blew its final breath.
SUPER guy; very knowledgeable, professional, thorough, and quick.
The replacement was a blow to my wallet, but Trent made the process quick.
Beth Belt
Rylie was our technician, and she was wonderful. She was clean, professional, and courteous. She did the maintenance on our system, and then reviewed it with me and let me know it was time to replace our expansion tank for our water heater. She even went over options and price with me. Barlow technicians are always very kind and professional, and Rylie was no different. Thank you!
Mindee Barnes
Just had our furnace and humidifier serviced by Sylvia, she was EXCELLENT! She is very knowledgeable and kind to explain everything. Signed up for another year of service because she and Barlow Heating are great:)
Steven Davis
Barlow was able to schedule a furnace tune up with only a day's notice. The tech, Rodolfo, arrived within the scheduled time, was friendly and professional and completed the work quickly and cleanly. I would recommend this company for HVAC maintenance.
Matthew Callison
Rodolfo was great, tracking a shorted wire for our AC in the middle of this record heat.
EDIT: Harry just stopped by with salt for our water softener. Always a pleasure. Harry is knowledgeable and personable, and does a great job whenever he's here.
Gabriel Chard
Harry is the best! He is amazing at what he does and is always looking for ways to go above and beyond! He is an educator and taught me so much about his work while he maintains our Heating and cooling equipment! I love his passion and will always ask for him!
Janet Workman
I have used Barlow for many years now and appreciate the good service they provide. Harry always takes the time to explain what he's looking for and why, which gives me more confidence that he really cares, and is providing the best service possible.
Carol Simpson
Harry is my technician and he always goes the extra mile to fix issues and makes good suggestions for me to use. I have found Barlows to give great customer service and always has the clients benefit in mind.
Cirena Champaco
Harry is an amazing technician! He was so respectful, polite, professional and pleasant! We had great conversation and he got the job done!! Thank you Barlow! And you have amazing employees!
Lawrence Jameson
Harry came today and showed a no pressure attitude. I really appreciated. He was very good at telling where stand with out a/c. What was refreshing to he knew what he was talking about. You can tell when people know their trade when they talk. Go Barlow
Kendell Symonds
We had to call Barlow late on Friday afternoon for a furnace that that had shut itself down including turning off our thermostat. When I called I was told that a technician would call as soon as they were done with the call they were on.Trent called to let me know there was one customer in front of me and he would be to the house soon. Trent then let me know he was done and on his way. When he arrived he got right to work diagnosing the problem. He had everything needed on his truck to fix the problem and was done quickly.
Thank you !Trent.
Thomas Black
We originally called Barlow in May '22 to amp up our swamp cooler for the summer; now we called them in November '22 to winterize it!
Was able to get an appointment within a few days, and then the morning of the appointment they called to say they'd had a cancellation and could come earlier. That was great because it freed up the rest of my day. Rodolfo was the tech and he was great - friendly and smiling, got the job done quickly, asked if I had any other questions. So far our experiences with Barlow have been extremely positive.
We were happy to find a company that works on swamp coolers; not all AC businesses do. Harry Biswell was the tech who came to start up our existing cooler for the summer. He was friendly, helpful, and professional, and gave us several informative tips. Very happy with his service and would call this company again.
Logan George
I have an old furnace and A/C that broke and needed repair. A technician and salesman came out. To their credit, they were very kind and professional. However, from the start it seemed like they were looking for a reason to replace the entire system. They eventually did find the problem and gave me a rough quote of $1k to replace this part and urged me to replace the system altogether. I decided to get a second opinion and was told not to replace my system and that the problem would be $450 to replace. It just seemed like from the second they saw my system that they wanted to replace it.
The other issue I have is how they try and push the monthly payment/subscription. Instead of paying cash up front I could pay a monthly amount for 10 years which would end up being over twice as much.
Kendra Johnson
Sylvia was amazing, she did our furnace maintenance. She was detailed & meticulous. She found & fixed a small problem saving us thousands in a future much bigger problem. Thank you Sylvia & Barlow for your excellent service!
Cindy Brunker
Had a technician, Rodolfo, come to my home to provide maintenance on my furnace. Rodolfo showed up on time and was very helpful and kept me informed of what he was doing. I have 3 large dogs that can be intimidating and he was patient while the dogs became accustomed to him being there. I appreciate his service and his calm demeanor. Thanks for coming Rodolfo. :)
Kirsten Gregersen
So impressed with Jim, he was friendly, knowledgeable and so helpful. He took the extra time to help me and my husband understand more about the system and how it works. We are so appreciative. Hailey, who helped us schedule, was also so friendly and responsive. We will absolutely use their services in the future!
***Update: Rodolfo came and did our furnace tune up. Informative and thorough, very impressed!
Harlee “HJ1998” Sorrells
Absolutely great service from setting up the appointment with Alyssa to having Sylvia come out! Sylvia was very personable, answered all my questions and even walked me step by step to replace my furnace filter. Will definitely be calling in the spring for my AC. Thank you!
Amy Miller
Harry B. came to do our tune up. He explained everything he was doing as he was doing it and gave us some simple tips on keeping our system running at optimum. There is not a nicer guy. Next tune up we will request him by name ! 👍🏻 …
Nathan Starley
Harry came to our house for a scheduled maintenance appointment and was very professional. I can tell that he cares about his job and wants to provide a good service. I would recommend him for sure.
Steve Ames
First let me tell you about the technician Rodolfo. He was very knowledgeable and friendly. He would have received 5 stars by himself.
While Barlow has a good Lennox furnace that they sell, they do not keep parts for all of them. My furnace went out overnight on Dec 23/24. I called Service Experts the morning of the 24th and they had a repairman out in 2 hours which was awesome! But, they did not have the parts required to fix it in stock. Parts had to be ordered in from Texas where, you guessed it, they were closed for the holidays. The parts came in on Jan 3rd and it was repaired Jan 4th.
My recommendation to Barlow service experts is to keep at least enough parts on hand to repair any part of any model they sell. Then when that part is used, order another one in.
Debra Petersen
Rodolfo was my service technician today. He was very friendly. When asked about the thermostat, he went over it with me, which was very helpful. He completed the furnace check and was very thorough. Thank you, Rodolfo, for your service!
Krislyn Wallace
I have used Barlow for many things and always happy. This time was Rodolfo and a heater repair. He was great. Timeline was spot on, value and service.
pushin and pullin in this life
Rikely came out and reviewed options with me about getting a new heater today. He made it extremely easy to decide whether or not I want to come up with a new plan. I highly suggest these people they are very straightforward.
Tyler DeGroot
We called to see if they could come and service our gas fireplace and they were able to come the very next day!! They are very knowledgeable and professional. We are very happy!! Rodolfo did a great job for us!
Merilyn Haslam
We had Barlow install two new Furnace and a Tankless Water Heater... Bryson and Gordon did a fantastic job installing all of the equipment... Very professional and friendly service. They worked very long hours to make sure we had heat in the home and were comfortable. ... very knowledgeable and answered all of our questions. We also were impressed by Rikely the Residental Sales consultant. He was very knowledge and friendly. We would recommend Barlow to anyone who needed HVAC or plumbing services.
Craig Jepson
I scheduled Barlow to come to my home to service our heating system. on e again the person scheduling the service call and the technician were excellent. Harry answered all my questions and very through checking out our system. He went above and beyond and his attention detail and knowledge were impressive. We will definitely continue to use Barlow.
This was my first time using Barlow. We have a Lennox system and Barlow is rated as a premier dealer. From my first phone call on Friday to the technician arriving Monday morning my experience with Barlow has been excellent. The office called to tell me the technician was on his way and he arrived on time. Gordon took care of the needed AC tuneup and left everything clean and in order. I will continue to us Barlow going forward.
Nathan Hansen
This company is always informative about what is going on with our system. I appreciated the knowledge that Harry gave to us about our system. He was very sociable and gave a great service. Efficient and quickly done!
Valita Bishop
Sylvia was a great maintenance tech. She came out to our home 2 different time and was very thorough and friendly and explained everything she was doing. I would love to have her back again.
Katelyn Pease
Got a notification on our furnace about needing maintenance. Called and immediately got an appointment. Rodolfo came, made sure everything was fine, addressed any issues that we had and was extremely professional and made sure we didn't have further concerns before leaving.
Zachary Johnson
These guys are great. Very professional. Rodolfo did a great job servicing the system and explaining how everything worked. I also have an old system and they didn't push me to buy a new one which is a huge plus. I would definitely use them again.
Randy Thackeray
Rodolfo Mantilla was an excellent representative of BSE. Answered all my question, was very fast and efficient. Was happy to talk with him about his desire to become an American citizen. I am glad BSE hires such well qualified individuals who are looking the freedoms we take for granted. I would be happy to have him in my home again.
E. C. Arthur
Harry did a great job today. He went the extra mile and got my humidifier working. He cleaned the furnace, checked the supply and return temperatures. My furnace is in good shape.
Douglas Brunnette
Harry from Barlow Sevice experts was outstanding! He took the time to explain to me every aspect of the analysis of our air conditioner and main furnace. He communicated clearly and with sincerity. I feel like not only is he an expert on HVAC but also a friend. Harry returned to service our furnaces (11/11/2022). He was exceptional! So grateful for his professionalism and kindness.
David Thomas
Garrett arrived early in the appointment window and spent an hour and a half setting up our window swamp cooler for the season. He was very meticulous, cleaning the scale from the inside of the cooler and the filters, and then cleaning the patio where the detritus had fallen. He checked and repaired leaks. Although he was here only for the swamp cooler, he climbed up into the attic and repaired a loose cover on the furnace which had been making an annoying rattle. We have lived in this house for 44 years, and Derrick is the best technician who has ever come here. We will be asking for him every time we schedule future service.
9/29/22
Rodolfo was very competent, positive, and friendly. When we asked him to disconnect it hose inside the house, he did it without complaint. He’s a good member of your team.
aleisha johansen
Harry Biswell did a great job with our furnace check-up! Very nice and professional! Would definitely recommend Barlow because of him!
Heike Bammann
Rodolfo came out the same day I called which was amazing. Unfortunately my furnace seems to not be anything that can be repaired so now I’ll wait to get a quote from them. I can highly recommend Rodolfo.
amber adalid
Chris H. was great. He was thorough and quick. He answered my questions and even helped me with the thermostat. I highly recommend Barlow and will be using them again.
Garrett M
Professional service, gave me good information on our yearly furnace maintenance. Was great about answering questions and explaining things in a way I can understand. Looking forward to continuing with Barlow for my HVAC needs.
Miller
Rodolfo was awesome! Completed my inspection quick, explained everything and answered all my questions. Always had great customer service from Barlow Technicians!
Joy Thomas
Mr. Harry Biswell is a perfectionist in maintaining your furnace/AC. He explains everything he is doing & what we should be doing. You feel you are his only customer. I he the BEST!!
Jean Shaw
Harry Biswell has serviced our HVAC several times now and does an excellent job. Barlow Service has been a great company to deal with. Thank you!
Mark Mccardle
Friendly, quality service. Gilbert and Bryson answered my many question with patience. In addition to installing a new AC unit, they also fixed a condensation leak that had caused problems. Would rely on them for servicing my entire system in the future.
Natalie Thompson
Our technician was fabulous. Harry took the time to explain what he was doing. Very nice and pleasant to chat with while he was testing many things on the furnace. Didn’t try to upsell like so many companies do.
Charlie Kimball
Ty was extremely Professional, did a great job of testing and servicing my AC, and answered all of my questions factually, in such a way that I was able to make informed and no pressure decisions about what services to request, in addition to standard maintenance.
Justin Philamalee
I scheduled an appointment online and did not immediately get a response. I assumed they were fully booked. Rodolfo showed up in my first choice time and did an amazing job at the service I requested. Very knowledgeable. Recommend.
Edward McGarry
Sylvia has serviced our two furnaces and has done an excellent job. We will most likely replace our 18 year old furnace and humidifier based on the age and Sylvia’s recommend.
Alan
Jim Murphy came out to look at our ac unit. He was on time, courteous, nice and carefully explained our options. He’s been doing this for some time and he’s very thorough in explaining the work being performed and we enjoyed his company.
Lorelle Hall
I only signed up for their maintenance program to have my tankless system maintained, yet they haven’t done that for quite some time. The latest I heard is they don’t have a plumber on staff certified to do that currently. I think it has been years since they serviced it, like three or more. Even when they had someone, I had to request multiple times each time for them to send someone to do it, as only the a/c guy would show up. Thinking I should cancel my maintenance contract.
After posting this review they came and serviced the tankless. I don’t know if that was related to my post or not but we are now up to date
Kathie West
Harry Biswell inspected my air conditioner today. He explained how everything worked and assured me everything was working very well. He is very kind and thorough.
Rena Everton
Harry was GREAT! He was quick and efficient. Very informative and helpful. Keeping my home cool!!! Harry came again and man He was so thorough it’s great that have him m on our service team!
Stacy Frye
Rodolfo, came out and did a check up on our system that was acting up. He was super professional and did a great job and getting to the bottom of our problem, lucky it was a quick easy fix and he was in and out with in about 20 minutes. He did a great job. Thanks
Michael LeBaron
Harry Biswell came in and was fast, efficient and informative. He didn't try to up-sell us, only keep us informed and educated. Great service, GREAT guy!
Sheena
On behalf of my dad Cleveland, he stated Rodolpho came to his house on a Sunday to fix his furnace after it went out the night before! He said Rodolpho was fast, friendly, and efficient, and if he ever needed any assistance in the future, he’ll definitely reach out to Rodolpho and Barlow Service Experts again! Thanks for getting my dad fixed up!!
David Crabb
Amazing service from Chris & Bryson. Installed a complete Heating and AC System. On time, professional. Completely explained the entire process and how to operate it to maximize abilities. Will definitely recommend their service and products.
Brien Smith
Barlow is the best! Harry Biswell did a great job with our furnace and gave me a source that saved me a lot of money.
Betty Jo
Sylvia has serviced both my air conditioning and heating units more than once. She is friendly, professional, thorough, and always explains everything well.
Sarah Frolik
Sylvia came out and did our first heater maintenance since they were installed she was very professional and on time and gave me good information.
Rachel Tracy
Howard from Barlow Service Experts came to fix our hot water heater. He walked us through ordering all the parts which were under warranty, he was punctual, and worked quickly. In addition to giving us back hot water he was so personable. He talked to my kids the whole time and pretended to be Olaf from Frozen while they pretended to be Anna and Elsa. Great plumber and great person! Thank you!
Mark Nielsen
Darren was fantastic.. Came in yesterday started on the job when he didn't have to ... He had other jobs... Can't the next to finish.. What an awesome company.. Thank you so much
Donna Nelson
Rodolfo was very helpful and friendly. He explained what needed to be done and made sure I understood the services Barlows provides.
Jennifer Graviet
Rodolfo was very helpful and informative. He got my heat working and explained the other issues. He was also friendly and kind to my dog.
Nancy Sloper
Harry serviced my furnace today. He was very knowledgeable and quick in has work. He was friendly and made me feel comfortable. Thanks Harry!
Harry came today 9/27/22 to do my service and once again I would give him 5 stars! Very helpful and friendly. Gave me some good tips on how to run things efficiently. Thanks Harry
Sheldon Barlow
Trent with Barlow service experts was timely, professional, and got our furnace fixed so we did not freeze in the January cold. Thanks a million!
Kenneth Barlow
Harry came by today and did a checkup on our system. He is very thorough and explains everything while he is performing his work. I appreciate the care he gives our system and the customer service he gives to me. Thanks Harry!
Sandy Eborn
Darren was fun. We teased and had a good time. We trust him for any plumbing needs! However the price was excessive.
kelly pilling
Rodolfo was awesome, very knowledgeable and friendly. Talked about some plans to upgrade on furnace and air conditioners in the future. Would highly recommend.
James Vass
Their technicians (Chris, Chad, Brett) were on time and had my new system in by mid afternoon as well as cleaning everything up. I appreciate their good work and getting everything back up quickly.
Tammy Schaelling
Harry was very personable, knowledgeable, and happy to explain all that he was doing. He fixed a problem that, left unchecked, could have turned into a very expensive repair.
jeremias Barriga
Rodolfo did an amazing job he was quick and he was a nice worker. I hope every worker is like rodolfo in Barlow Heating, Air Conditioning & Plumbing
Robert Cazier
Harry, the technician, was incredibly helpful and friendly and showed me everything he was doing and why. He gave me great tips and suggestions and didn't try to sell me products or services that I didn't need. We’ve used Barlow for more than two decades and will continue to use them.
Jacob Carlson (Jake C)
I had a great experience, the tech Sylvia was very professional and did what other techs before her couldn’t do.
Johnny Law
I have been a long-standing customer with Barlow Service Experts—they are extremely professional and knowledgeable.
Upon an evaluation of my furnace, I was informed of fractures that were releasing carbon monoxide into my home. My furnace has been serviced and maintained by Barlows and having run its course, I was given the pleasure of meet Rich.
While having to replace the furnace, I chose to also purchase a A/C unit. Rich was spectacular and is a subject matter expert as well as the installation team of Bryson Tree and Gilbert Flores.
Bryson and Gilbert were extremely customer service driven, they ensured both units were leveled and functional, provided drop cloths, and wore shoe covers to ensure my wooden floors were not damaged.
I can not rave enough on the staff at Barlow’s! You have a customer for life. From their customer service, sale, and service team—I am tremendously grateful for their stellar service!
Karen Trewet
I had many problems with my old furnace which was 10 years old. The service techs came to my home 5 times to troubleshoot. Many parts were replaced and the furnace still not would not properly. The service techs were very knowledgeable and professional. They worked tirelessly on the furnace. If they couldn’t fix it, no one could.
Update Rodolfo
Arrived on time. Worked very efficiently to do the yearly maintenance on my furnace. He took the time to sign me up for the yearly maintenance plan. Very happy with the service.
The service techs were JD and Jim. I bought a new furnace and it was install Ed this morning by Garth and Dane. They too were very professional, knowledgeable and took great care to protect my home. I couldn’t ask for better service. I have been a customer of Barlow’s nearly 30 years and will not hesitate to recommend them.
Sarah “Seera” Brewer
Rodolfo stopped by to check up on our furnace. He was very professional and answered all of our questions. He was very thorough and we are satisfied with the amazing service we received.
Bob Leiker
10-10-2022
Harry did another thorough inspection of our two units and we are pleased with his attention to detail and appreciate his informative feedback on the condition of our furnaces.
10-6-2021 update...
This is the second time within a year Harry has performed the service to our two units. Very happy with his efforts and taking the time to educate me on his efforts and the health of our equipment.
Harry the tech was knowledgeable and informative in his efforts to inspect our two units, which includes a rooftop hvac unit. I like to learn a bit about the what and why of these semi-annual inspections and Harry was very comfortable explaining things to me. Our units have held up well over the years and am happy with Barlow's support.
Steve Nestel
Harry did a thorough furnace health check. He obviously knows HVAC equipment and provided a good bill of health.
Tracy Hansen
Bryson and Gordon were experts at what they do. They kept me informed on their progress and reviewed what was done when completed. I highly recommend their services and Bryson and Gordon. Thanks for an flawless experience.
Brandon Thompson
Rylie did a great job with our system and provided a great analysis. She answered any and all questions we had and was extremely professional.
Melissa Christensen
Barlow repaired my old furnace a few years back. Since then they've installed a new furnace, ac unit, water heater, and water softener. We have always had great service through them.
This spring my ac unit wasn't blowing cold. Rodolfo came and quickly identified an electrical disconnect that happened during our electrical panel update this spring. He was very thorough and helpful. We are so happy with Barlow.
Sonia Kunz
Been using Barlow for a few years. Last Thursday (2/10/22) we purchased a new furnace for our basement and had it replaced today (2/16/22). Only a few business days later, such a quick turnaround! Taylor, Luis, and Andrew (the individuals that installed it) were extremely professional and efficient! They arrived just after 8am (as anticipated) and were done just after 10:30am. They made sure I was good with everything and had no questions before they left. No mess left behind AT ALL, very respectful of our home - which is a big deal to me! I highly recommend using Barlow for all services they offer! They've never let me down, not once.
Marci Ryan
Sylvia was very professional. She arrived before time and was very proficient. I am very impressed with the service given. Thank you!
Jennifer Tolk
Harry did a great job! Arrived right at beginning of two-hour window, and was thorough and efficient. He was very knowledgeable, communicated clearly, and shared helpful preventive/trouble-shooting tips. We had a neighbor recommend Barlow to us and I would highly recommend Barlow to others.
Ashley Jensen
Our technician was Harry and he was extremely knowledgeable and explained every detail of our air conditioner and also shared some tips on how to get the best flow of air throughout our house and also save us money. He was friendly and an amazing technician. This is why we keep using Barlow.
Heather Christensen
Harry Biswell is the best technician I've ever dealt with at Barlow! He was scheduled to come out between 10-12pm. He was at my door right at 10am! I had several questions concerning my system, UV light, & humidifier, which he was able to answer in a manner that actually made sense to me! He was very professional and thorough! Would definitely recommend him! A+
Alice In Wonderland
Trent and Ty came out today, I called late last night when my ac stopped working and they scheduled me the next morning. Kept me up to date on their ETA and were very nice. They were VERY fast at their diagnosis and Trent was very informative on explaining how much everything was going to be and how their membership options effect that. I felt like I was in very good hands with them.
Kirk Reid
Jim and Daniel spent time with us to get our air conditioner working properly. Very professional and knowledgeable. Happy to work with them in the future. Very pleased with their work!
Update: Harry Boswell provided a service call today and was very efficient and helpful. I appreciated the work that he did.
Judy Bennion
Harry Biswell your technician provided my HVAC service today and did an excellent job. He was very knowledgeable, professional, thorough and timely. You have awesome technicians with exceptional customer service at least all that I have known through the years we have used Barlow Service Experts.
Thank you!
Rgeorge535
Rodolfo arrived on time (towards the earlier part of the 2-hour window). He was very nice and very efficient at getting our Evaporative Cooler ready for the Summer. Barlow has very competitive prices. We signed up for their maintenance program (monthly payment) for the furnace and evaporative cooler, and it costs less than our previous service provider who only serviced the cooler.
Joanna Carter
Jeff was amazing from start to finish. He was very knowledgeable and was able to answer all our questions and explain everything to us. Taylor, Spencer and Chris were great with the install and cleaned everything up and respected our home. They were very quick to help us out. Less than a week from the free estimate to the install. Highly recommend.
Dustin Kemp
Barlow was amazing. Not only did they respond quickly when the AC went out in 95+ degree heat, but also gave a genuine and concise assessment of the AC issue and fixed it quickly with quality. Thanks to Trent for your professional service!!!!
David Jensen
I had Trent come by to fix my old unit (he came the same day I called), and he did very quickly, he was very knowledgeable and professional. He told me about the newer units and how more efficient they are and set up a free consult about upgrading. Drew came and did some measuring and inspecting of what I had and gave me several options for upgrading. of course, I wanted the best system for the lowest price. I ended up getting what I felt was the best system, I got a new A/C unit, new furnace with humidifier, and a water heater. they had to make my return air vents bigger and add another return air line. they did it all in one day, Dave, Garth, Jones and about five other guys came. overall I’m very happy with everything, there was a small water leak from the humidifier line that Trent fixed when Trent and Drew came back a week after the install to see how everything was working. They truly did go out of their way to satisfy me. Great Job Guys!
William Barnett
Harry was excellent! Honest, fast charismatic all around great guy! He walked me through everything he was doing for service along with the reasons why he was doing what he was doing. Very thorough in his job and and truly an expert at it! Thanks Harry!
Stephen Ashmead
Thought that we had a service contract with them, but unknown to us when we had to replace a system a year ago, that the service contract was automatically cancelled in favor of the warranty. Normally would not be a big deal, but the service contract was for more than one system. After a bit of digging into our account history with Haley and Katie of the office staff, we did figure out what had happened, and Harry Biswell, our technician made sure that we were taken care of and got us back on a service contract. He did have to make a return visit to finish the service, but he made sure that we were his first appointment the next day (Saturday). Harry was very thorough and explained what he was doing and what he was looking for in his readings. I appreciated his customer-centric approach to the issues with the service contract and with our systems.
Alisha Hall
Barlow is always great about responding to my concerns, and works hard to ensure that I get what I pay for. Rodolfo, a service agent, just came out to do an annual checkup on our furnace. He was quick, friendly, and informative. I've had the same excellent customer service from EVERY technician that's come out for checkups!
Larry Marx
Jacob and Andrew came on the day and time requested to install a needed new A/C system. It was cold and rainy, they set up tarps to protect or carpet and furniture and got to work. They kept us informed of progress, improvements to our system and provided us with an exceptional installation. Everything was installed very neatly and efficiently. The installation is seriously exceptional, clean, neat and looks perfect. Everyone we have worked with at Barlow's from technicians, service providers to the team that cleaned our ducts are great professionals. They are courteous, conscientious and kind, the prices are fair and the products are top of the line.
Elena Blackson
We moved here from out of state and so when our a/c quit running we googled repair men in our area and these guys came out on a Sunday! -great same day service! Communication was great of when they said they would arrive. Trent was very knowledgeable and professional-taught my husband and I about our unit & system and fixed our problem! We appreciated it very much!
Misti Bergold
Harry Biswell was my technician today. He arrived on time, walked me through step-by-step on how he was checking the AC/System and was thoughtful not to take action on anything that did not need fixing. He communicated his process as he fixed our system. I greatly appreciated him not trying to upsale me with maintance plans. Rather, he explained how often I should reach out for maintance and signs that warn me that assistance is needed. He was friendly and professional. I will personally ask for him next time due to these reasons. Best service I have had from Barlow and that is saying a lot because I truly have had wonderful service from this company. However, he is the first not to push extra plans and items which was greatly appreciated.
Larry Brown
Rodolfo showed up on time and diagnosed the problem within minutes. He gave me several options to choose. After we agreed on the option best for me, he proceeded to get my fireplace operational. He was very professional.
Sarah
We had them install a new ac, tankless water system and furnace. They were able to install it all in one day. Taylor, Spencer and Gordon did a great job and even caught a leak in my bathroom ceiling and saved us from extensive and costly repairs. Thank you.
Steven Thomasson
Rodolfo
did a very good job and was very courteous and polite...I am glad I called Barlow.
Craig Butts
Garrett serviced my HVAC system and was awesome. He was very professional and explained everything he was doing. To be honest, every Barlow technician who has serviced my system has been wonderful.
Jeremy Manning
We had Gordon come out to do maintenance/service on our air conditioner. He called when he was on his way and he arrived on time. He was very methodical about checking everything and found a probable leak in our coolant that we will need to be watching closely this summer. He explained everything we needed him to explain and did so in a very professional manner. Thank you!
UPDATE 07-16-2022 Rodolfo came and repaired our condenser which was originally installed by another company. He was able to get it working over the weekend and will order the parts we need to get it working long term. So grateful he came on a Saturday afternoon and that he was able to come up with a creative solution to our issue! Thank you Rodolfo!
Maureen Jackson
Rudolfo. Was very efficient he explained our problem well and corrected it!
Thank you for sending him to our home to take care of our mini split problem!
Erizabesu
Barlow heating of Ogden has been great. Especially Sylvia! She's awesome! I always request Sylvia to come for the maintenance visits because she is very thorough in her work. She constantly let's me know what she's doing and alerts me of any problems that might be occurring as well as what to do to prevent them. My furnace is located in an odd spot, but she overcomes the obstacles of getting to it and does an excellent job. I really appreciate her work ethic and friendly personality.
Thank you!
Ryan Bingham
Trent was very thorough and personable. Good experience with Barlow as always.
Update 4/17/2021
Harry came this time for heating/hvac maintenance. He was super polite and friendly! Helped me understand my hvac system quite a bit better. Stellar individual! Thanks for the great service again Barlow!
Update 9/12/2022
Rodolfo was here this time for routine maintenance. He was very kind and personable. Even replaced a little pin valve that was giving trouble. Fantastic Dude!
Rex Baker
It has been months since Harry came by to service my AC and Furnace. I was so appreciative of the willingness of Harry to not only service my equipment but to also educate me on how to acheive higher performance from my investment. I hope that next spring I will see Harry again when my service rolls around.
Melissa Sams
Trent came and did amazing. He was very nice. He was able to answer all of my questions. He told us all the issues but wasn't pushy about upselling. He left 2 min ago and the AC is already working better. Thank you!!
Ray Ward
One of the hottest 🔥 days of the year and a holiday weekend our AC stopped working. Called them and would have Trent come the following day. He showed up and diagnosed the problem quickly and replaced the part. Backup and running within minutes. Thanks Trent. …
Sami Mansour
Technican did an excellent and professional job on our AC . Harry went the extra mile when he saw the AC unit was tilted. Harry helped put some cinder blocks underneath the AC unit. By doing that, Harry got rid of the noise that used to come out from the unit. Harry is professional, courteous and friendly. He treated me with respect. Thank you Harry for a Job well done!!
Austin Flint
Rodolfo quickly diagnosed the issue and presented several options ranging from a temporary, budget friendly repair, to an extensive total system overhaul. We appreciated his input regarding the pros and cons of each. He really knows his stuff!
Scott Moore
Harry Biswell has been our great expert service technician and takes very good care of us. He looks very thoroughly at your system to ensure that things will work properly not just now, but in the future. He always has your best interest in mind. I will continue to request Harry until he retires!
Raygentear Shumway
Trent was awesome!! He was very informative about the issue as he solved it. He even fixed our back gate and showed me how to do so. The company was professional and courteous. I am sure I’ll be recommending Barlow services in the future.
253TB
We've used Barlow for years. The recent purchase of a new home meant having the initial maintenance and tune up of our furnace done. We are glad we did, because Harry found some serious issues with our system, because the previous owners never had the system serviced, EVER. Harry gave us no nonsense explanations of the status of our current situation which included possible safety concerns. His input allowed us to make a decision to purchase a whole new system. Thanks Harry!
We will continue to use Barlow for all of our HVAC needs!
Jodi Rowell
Barlow did a great job at installing my air conditioner and heating system. They were on time and professional from the beginning. They worked hard, did quality work and made sure everything was done correctly. James and Jacob were awesome and really took care of me! The whole experience from the consult to installation went beautifully! I would highly recommend Barlow for anything related to your A/C, Heating, Water Heater and all their services. Great job!
D Hodgson
Just purchased a new furnace and air conditioner from Barlow. Our sales rep, Rikely, was very knowledgeable and helped us decide on the system right for our home. Installation was scheduled for the following day and Jacob and Dillon were right on on time, fully prepared and professional and finished the installation in one day. Our new system is purring along nicely!
Stacey Nixon
Very polite and professional. Came out on time. Rodolfo was a joy to work with. Even though our service call was something as simple as changing a filter he was very polite and took the time to double check and make sure there wasn't something else wrong.
Adam Mills
I had Paul and Roberto come out to do a service on both my plumbing and my HVAC system this spring. They were great, friendly, answered my questions and even advised for some of the work I could do myself.
We’ve been using the contract to have them come out and it’s been wonderful!
Rob G
My A/C went out Saturday night and my house was unbearably hot. I called about 7 different companies to get someone to come out and no one would come until the following Tuesday. I called Barlow service experts first thing Sunday morning. They were the only ones who said they would come out. Trent arrived in a timely manner and repaired my A/C for a reasonable price on a Sunday! Would recommend them to anyone!
Jan Edgington
We had a new furnance and AC unit, from Barlow, put in our home in January this year. A few weeks ago our AC unit was having some problems. I called Barlows and they sent out a technician to check it out. Our technician, Rodolfo Mantilla, figured out what was wrong, got the part ordered and is getting it fixed. Rodolfo is a good tech, very polite and respectful of our home and to us. I just want to say thanks to Rodolfo and Barlows for getting our AC up and running.
Christina Brandom
I have used Barlow Service Experts for 8 years. The technicians are always so helpful and friendly. Sylvia did a fantastic job with my maintenance.
David Lagucki
Jim with Barlow Service Experts came for service on my Lennox unit. He was very helpful with his tips and advice. Very punctual you will not need to worry about no show or late. Highly recommend.
spiffyloo
I had Harry come and do a tune up for my AC, he was very through and very educated on how AC's run and was amazing at giving me information about how things work and how to keep things running smoothly. He was very polite and efficient all while explaining what he was doing and what he was looking for. I appreciated his thoroughness.
Scott Birbeck
Rodolfo provided excellent and professional furnace repair service. Arrived on time and explained what was needed to get the unit working. Completed repairs quickly.
Michaela Favela
Harry did amazing! He was very professional and has an amazing personality(: I loved the service! He cleaned up everything for us and over all was a great experience(:
Dave Garland
Rodolfo was our technician. He was very professional and efficient in fixing our furnace today
Debbie Mecham
Sylvia was great! She showed up on time, was thorough, professional and very pleasant. Barlow Service Experts always does a good job for me. If I forget they call me to ensure I get my maintenance scheduled. They give a two hour time frame and always show up. They call when they are on their way. Each tech has been pleasant, clean and respectful. They explain everything clearly. I’m very pleased with their service.
Jodi Booth
Rodolfo was very helpful in solving our furnace problem. He was knowledgeable and friendly and made sure everything was working well before he left.
Gina Halfman
Rodulpho came to my house today and fixed my ac unit. He was very respectful and got it working again quickly. Thank you for great service!
Evan Wilson
Sylvia arrived on time and was very professional. She was very thorough on her maintenance work and made sure everything was working properly before she left. Thank you Sylvia!!
Jacob Wan
Harry was very thorough and informative. I appreciate the visit to keep the system going. He has been coming here a few times now, each time is thorough, professional and honest. Harry is the kind of techs that keeps me as a customer with Barlow. Of course, the office was very nice and reminds me of my maintenance that I already paid for. Thanks to the Katie and Harry of the company. Old school honest customer service still lives.
12/07/21: Nice to see Harry again!
05/13/22: Good advice on keeping system clean. Thank you.
07/02/22: Came and service with the AC unit, call and schedule came on a long weekend Rodolfo came and fixed the problem in just a few minutes. Gave me good advice. Thank you for coming at the last min notice on a holiday weekend! Thank you for Katie and Denise for answering my call late after hours!. Now we have AC again : )
Jenn Krall
Rylie was awesome! Very friendly and informative as she did her job! Thanks!!
Angel McKenzie
Very great service by the technician! Pretty upset that I am told I have a freon leak that I need to pay over $400 to fill. Certainly not the technicians fault, but when I bought the house 4 years agi the previous owner reported needing to add freon to the AC units, therefore I bought an extra year in home warranty. I reported this to Barlow and recorded my AC creating a high pitched whining sound....they found nothing. Now my home warranty is up and I must pay this in full. Second opinion is going to be required. The constant attempt to upsell me on a new unit, because the builders didn't raise my furnace off the ground to allow proper airflow (which they also told me at my old house that was newly built) is ridiculous. Barlow you just lost a customer.
justin mulkey
I was able to call and have my HVAC less than 24 hrs after I called. Trent was prompt, thorough, and explained the problem in a detailed way.
Frank Francis
Technician Sylvia and Kiley came to update furnace for the winter. Technician Sylvia shows true professionalism and experience in answering my questions to put our minds at ease. Sept. 20th 2022 FValdez
Eli Coo
I’ve always used Barlow Services in my home and at a couple of other properties.
Radolfo got the job done quick and was very kind.
Brett Bree
Rodolfo was great. He came out to our home at 10 o'clock at night to service our A/C unit that wasn't working. He gave some good suggestions and tips for what could help alleviate the problem in the future. He was very knowledgeable and friendly and I would recommend him to any of my friends or neighbors.
BigWilley12
Rodolfo was very helpful ! I enjoyed meeting him ! We had a great conversation about Venezuela. We had visited that country , years ago. Excellent repairman!!
Sharon Swaby
Harry did a fantastic job. Very professional very into his work. we would recommend him again.
Bonnie Sass
Love the options Service Experts has to share. William and Levi did an excellent job swapping out my old water heater, and Dane and Garth were awesome with the Heating and Air equipment installation. They had to cut down some unneeded metal fence posts to fit the air conditioner in it's spot and were super careful of my garden plants.
J A Martinez
Rodolfo is always polite and careful; both in what he is doing and when he is explaining the issues. So glad they can climb up on the roof twice a year through the maintenance program and I don't have to worry.
Breanne White
My husband got an email from Barlow stating that our furnace did not ignite. We were immediately given an appointment Rodolfo came to help us solve the issue before we had even realized it was there
Gloria Orosco
Harry was awesome, explained in detail what and why he was doing something. Will definitely request him for our next service.
Maria Gil
Really like Barlow and our tech that came out named Harry Biswell was a very sweet person and explained everything to us.
Scott Foster
Harry came out for my annual inspection and was probably thr most knowledgeable technician I've ever met. No joke! He showed me things I've never knew and explained the system down to the capacitors (because I asked). Top notch technician. Promote this Man Barlow!
Jennifer Etimani
Sylvia with Barlow is always great, as are all the technicians that service our HVAC.
Lance Erickson
After a big misunderstanding on my part, I’ve redacted my former review. These guys explained everything in detail and patience. Very transparent. No one is perfect and they own up to their part as I did mine. They are extremely professional and dignified. If anything seems out of sorts, work with them as they will you.
Kent Averett
It was a good professional service, both techs did a fine job. Chris Jacob was very knowledgeable and helpful. Thank them both and Barlow.
Sueann Miller
Harry knows his job it was nice to have things done accurately and timely explained how everything thing was working looking forward to his service again next year
Brent Chugg
Update: rodolfo check the noise in my furnace and discovered the problem and took necessary steps to resolve the problem. He was very courteous and accommodating.
Rodofolfo was very through and good appearance. He assured me all my systems were good and ready for summer. Thanks for your good service.
linda burton (kittcat)
I always have a great and knowledgeable experience with Harry Biswell. Harry always makes sure I understand what is going on with my furnace and air conditioner.
Billy Lennon
Sylvia was awesome. She gave me the most detailed review of the service and fixed issues on the spot. Outstanding
Karen Foster
Harry Biswell is the most helpful technician I’ve ever had!!! Please send him to my house whenever I have a time-up.
T Rhoades
Had a great visit today with the folks from Barlow. Ty was patient with all my questions and did a great job explaining things to me. Thanks for all the help and I look forward to my visit in the spring 😀 …
Gloria King
Rodolfo is the person who did my maintenance on my furnace this year. He was fast pleasant and knowledgeable.
JD Stokes
Extremely helpful and knowledgeable! Helped my wife and I understand our heating system. Suggestions to improve efficiency.
Shelly Dunn
Harry came out for our bi yearly check. He explained everything he was doing which was very nice. Highly recommend him as a tech.
Dan Milne
Taylor, Gordon, Chris and Kaleb did a great job for me with my Mitsubishi mini-split.
Jacobus Wijnen-Riems
Technician Rodolfo performed outstanding job replacing Gas Valve in our furnace. Very professional and very courteous.
Thank you for a job well done.
Brad McGarry
Harry was outstanding. He was friendly and explained everything in detail and even told us how we could save money. Thanks Harry
Taya McGeorge
I have used Barlow Service Experts for years. They are always professional and thorough. The tech, Rodolfo explained everything and was great to work with. Thanks!
Jess Burns
Our Technician, Chris, was courteous and even remembered our house from a few years ago before we bought it! He addressed all of our concerns and checked the system thoroughly. He was able to let us know the parts that are getting old or may malfunction, but put no pressure to replace things early or make upgrades we do not need right now. Informative and conscientious. We had a very good experience with Chris and have liked Barlow in general. Thanks!
Kendra Thurgood
Rylie, came and serviced my furnace! Very friendly and knowledgeable. Had everything done in about 20 minutes!
Sare Gardner
Rodolfo was great. He let me know everything he checked and anything I should watch it for. Even my dog likes him.
Vanessa Wagstaff
Harry was our service technician today for a maintenance check on our furnace. He was very thorough and explained everything he was doing. He pointed out some potential problem spots and ensured everything was functioning at optimum capacity. Very professional and friendly!
Shannon Walker
Garrett was very professional and efficient. He did the work that was needed. The extra maintenance needed was relayed in a professional and yet caring manner and did not seem to be pushy or over sell. Well done. I felt I could stay with Barlow's because of his service. Thanks Garrett.
Erlene Goodin
We've used Barlow Service Experts for years and highly recommend them. Trent was just out to do a/c maintenance and install a new thermostat for us. He is very efficient and is really great to work. Great job Trent!
Danielle
Harry was showed up on time, was efficient and willing to answer all my questions. He is professional and knowledgeable. He pointed out a few things about my vents that I was unaware of that will help my family going forward. Thank you for the good experience. I will continue to use Barlow in the future.
Cassandra Higley
Harry Biswell was my service technician and was awesome! He was very thorough and answered all my questions.
Rizzo Nickel
Harry was professional and walked me through the service he would be doing. Friendly guy who performs his job well.
Richard Harding
The Maintenance Technician, Harry Boswell, was on time this morning for my semi-annual furnace check.
I was very impressed with his knowledge and professional approach to analyzing my furnace situation.
After a thorough check of my furnace, he gave me a written report and we discussed my current situation. I am very pleased with the service and the professional attitude that he brought to our appointment this morning. I look forward to seeing him in the spring when I do the next 6 months check up. Yes I will definitely use them again and recommend them to others to use for their services. Richard Harding
Pamela Wilson
Harry was very knowledgeable and helpful in explaining the maintenance he was preforming. Very professional and great service.
Susie Smith
Today, Rodolfo a technition from Barlow Service came per husband's request this morning. The problem was that our air conditioner was frozen. He checked out the filter which was the problem and fixed it and now we have air flowing through our air conditioner and are set for probably a hot summer. We have sued Barlow since 2006 and would only use this company for our Heating and Air Conditioning needs!!!
Thank you for your knowledge, kindness and resect with such great professional care.
The Smith's
David Richardson
Rodolfo was great and made sure we understood what's going on and very willing to answer any questions we might have. Very great! 10/10
Christopher Mccabe
Harry Biswell is a top notch technician That took time to explain my AC unit from head to toe. It was more like talking to an old friend then having a service done. Barlow is lucky to have a technician like Harry on their team!
Elizabeth DeGolyer
We have had two separate furnace systems installed over the years by Service Experts and continue to have maintenance done regularly by them. They do extraordinary work. Extremely considerate of your needs and home. We appreciate the installation of our high efficiency furnace by Andrew Taylor. I would recommend Barlow Service Experts to anyone and everyone.
Rob Witt
We had Harry come out for our heating maintenance and he was so good to work with. He talked us through everything he was doing and was very knowledgeable. He was very friendly and made it a great experience. I would highly recommend Barlow’s services and Harry!
Troy Hamblin
Harry did an excellent job on my furnace check up I am extremely happy with his service
East Bench Residential
I've been part of Barlow's maintenance plan for several years now. I've had several technicians conduct service on my heating and cooling units. However, the last time technician, Harry B. spent the time explaining what he was going to do, why he was doing it, and walked me through on how to take care of my furnace. He has a heart of a teacher. I've learned more about my furnace in that one hour than I've ever learnt before. I've requested him for all my service requests.
Shereen Z.
Thank you for sending Harry. He was great at explaining and showing everything he was doing. He was understanding of our medical circumstances and was able to ensure that he could return for all our follow up needs so that he was a consistent and friendly face for my dad who has dementia. Thank you. We are excited to start this long lasting friendship.
Wes Boman
Sylvia and Chris, the technicians, did their work well,
they explained everything checked out ok, they were friendly, and did an all around great job. They can stop by anytime!!!
Wes & Carolyn Boman
Garry Mcswain
Harry Biswell was my technician. He showed up on time and performed everything he needed to do. He even added salt to my water conditioner which I purchased from Barlow just a few weeks ago. However, even though this appointment went well, you need to know how two others did not. I had and appoinment on Monday the 21st between 2 and 4. At 4:15 I called to see when they were going to arrive. I was told it was too cold that day to check my A/C out. I can understand that but no call to let me know. So we reset the appointment for Tuesday between 2 and 4. At 4:15 that day I called to find out when they would be here. I was told that they called at 12:35 to see if they could come earlier. I phone (house or cell) never rang and the call logs on my phones show no rings.Then they said they came to the house and no one was home. Another lie. We were home all day and never left the house. I checked my doorbell and it was in working order. They said they left a sorry we missed you note on the front door knob. Two more lies. No note on the front door. Your office staff didn't seem to care about me being lied too. Neither your clerk or your dispatcher. Just thought you would like to know.
Ryan Cain
Sylvia did an excellent job servicing our central AC unit. She noticed that the system was a bit low on coolant and filled it up. Sylvia explained everything she was doing in an easy to understand way. Our AC is running perfectly now.
Monika Thomas
We had multiple quotes to replace our 14 year old furnace and A/C. Matt Miller came out the day after we called. Barlow gave us the best price and offered the best Lennox equipment of all of them. We had them install the new furnace and A/C system with upgrades. The installation technicians Ryan and Justin did an excellent job. They explained what they were doing and how to use all the new equipment. It is all installed and works great! Thanks guys! I highly recommend using Barlow for your HVAC needs.
Ricardo Zavala
Rodolfo, is a professional in his work, he explained all the service he did very well, they are very punctual in time. We already have more than 10 years of service with Barlow and we are very happy…
M B
Mr. Harry Biswell explained the issues on the HVAC and he did troubleshoot the system multiple/different ways which I did not see from previous service. He is very knowledgeable, polite and courteous. Excellent customer service! Thank you so much!
Carlos Camacho
Zack, Jacob, and Andrew did a fantastic job. Replacing a 40 year old furnace and updating ducts is no easy task and they did everything on time. I don't have a doubt that Barlow Service Experts are the best!
Cathy McDonald
Rob, Zack, & Tyson were here promptly at 9:00 as scheduled. They were friendly and went right to work installing a new furnace and central air unit. I was very impressed with how they knowledgeable they were with the system they installed. They explained everything to me for my ease of use. Finished up much quicker than I had expected they would. Very pleased.
Sarah Ellis
Our technician, Chris, was amazing! He showed up early and fixed my AC very quickly.
I was having issues with other companies not answering their phone, not showing up to the appointment. Finally I found Barlow Service Experts called them and they came that day, even early! I had a great experience with them. I definitely recommend going through Barlow!
Chelsea Chidester
Rodolfo was our technician today and he was amazing! Great attitude, very knowledgeable, great overall experience!
Peggy Earnshaw
Another great service provided by Harry! He is the most friendly, knowledgeable service technician we have ever had in our home. I can trust him completely and would recommend him to anyone with his questions about your heating and air conditioning needs. He taught me a few new ideas about how to make my furnace run more efficiently, as well as explaining exactly how my furnace is performing. Thank you Harry and Barlow Service Experts!
Henrique da Cruz
The technician Rodolfo did a great job fixing our units. We use Barlow Ogden for service in our house in Elwood. Recommended.
Richard Muhlestein
Harry Biswell, the technician was very professional and did an outstanding and thorough inspection of our heating system. He kept me informed as to the items needing his attention. When he left I felt confident that I had been treated well, and that my unit was working well. An excellent company, and qualified workers. Many years of experience.
Sheridan Ford
After an initial positive experience after buying my home I joined Barlow's membership team and my experience has continued to be excellent for years. The other day my furnace began shutting off after just a few moments, called them up, and Chris was out within a few hours. No demanding immediate assistance on my part at all. Chris went above and beyond to make sure I was taken care of. He took time to show and teach me what was going on in detail. New parts were ordered quickly and installed even more quickly. And he took it upon himself to even contact the manufacture reps and save me a bunch of money off of the originally expected cost. He's the man. If you're in Ogden and can ask for him, I recommend it. Highly.
naomi larson
They were very nice and helped us get our swamp cooler working and later a new ac/furnace unit. They also were able to get them out to us quickly when other companies weren't answering. Would recommend.
Derrick Willis
Trent was very professional, answered all my questions, and repaired our compressor very quickly. Overall the experience was good and our ac works perfectly now.
Megan Barney
Rodolfo was great! Very professional and helpful- fixed my gas fireplace and cleaned it for me!!
Kathalene Hale
Harry was my tech and since being with Barlow for maintenance for 20 years, he was and is the most personable, thorough and patient tech ever. He explained all the tasks he did today. Answered all my questions at a level I could understand and made me feel number one throughout the whole appointment. I definately will keep using Barlow for all my HVAC needs. Thanks Harry!
julie Jensen
Harry Biswell was the best! He walked me through what he was checking, and was very thorough, making sure everything was in tip top shape. Thank you! I will ask for him by name next time around.
Gary Woodhouse
11/1/22. Harry did a great job. He is very generous with explanations of what he’s doing. I wonder if my presence makes him feel like he needs to over-explain. I’d rather he feel like methodically checking my system is more important than explaining minute details. All in all…he’s welcome anytime!
Marc Hawsey
Rudolfo was great! I highly recommend Barlow for your HVAC needs.
Katty Garay
Rich was very helpful and knowledgeable, he explained to me everything in detail. He fixed what needed to be fixed. Great guy!
Tamie Moore
Rodolfo Mantilla was very knowledgeable and a great service technician. He advised on old equipment can fail unexpectedly and provided the wait time they are at if it does go out! GREAT SERVICE!!!
Stephen Zink
We lost our AC late evening and were in a bind, scheduled to catch a flight the next morning and would not of been able to leave home under the circumstances. We got ahold of Barlow and service tech Chris gave us a call. He was very busy, we told him our dilemma and it ended up he was able to rework his appointments and fit us in. Super nice when he showed up. Fixed our electrical issue and we didn’t have to change our plans. Very grateful for the great service.
Nita Wood
Excellent service and pleasant to work with. Harry arrived on time, explain to me what needed to be done, and worked efficiently to get that work done. I would be pleased to have him work at my house at any time
Kent Mitchell
We were due for replacement of our home HVAC system, including both furnace and AC. The estimate for the work was reasonable and well below other estimates for the same level and quality of equipment. We went with Barlow and we're very pleased that we did. John, Justin and Jake worked the system and there was a significant amount of duct re-work in order to install the system and have an efficient duct system. They worked all day and well into the evening, and throughout their long day they were cheerful and pleasant, hard-working and determined. Their work, and especially the duct work was impressive to say the least.
We had our estimator also estimate the cost of a water heater, which was also due for replacement and the new water heater installed the same day was icing on the cake, once again at a very favorable cost.
High quality, reasonable cost, honorable and pleasant installers. We highly recommend Barlow Service Experts and will continue to utilize their services.
Kent Mitchell is a pseudonym. The name is really Mike. Excellent job, gentlemen. Thank you.
David Jones
Sylvia was very helpful, knowledgeable, and took care some problems I wasn’t aware of. Saved us a lot of headache later on down the road.
Madi Kershaw
We had Barlow Heating and Air come give us a quote for some work on our home. They were on time, very professional and we really appreciated their opinion. They were respectful of our home and our time.
Kathy Bingham
Harry was so knowledgeable and friendly! He did a great job explaining what he did and helped me save money by explaining how to order a filter for my humidifier online and install it myself.
We had another great experience with Barlow Service Experts. Garrett went the extra mile and accommodated me by waiting for me to make it through traffic to get home for our appointment. Thank you so much Garrett!
Amber Allen
Rodolfo came to maintain my AC/Heater. He was very professional and came when they stated he would. I have been using Barlow for about a year now and they have always been very easy to work with.
Nikki Girardo
I would HIGHLY recommend this company. Specifically technicians Taylor and Jake. They were very professional with installation of our new AC and Furnace.They arrived on time as promised, explained what was going to be involved during the installation, allowed me to ask questions and provided the installation in a timely manner. When the job was completed the actual installation areas were immaculate and looked amazing. Taylor took the time to explain suggested maintenance, walked us through how to use the Nest Thermostat and allowed us to ask any questions we had. I couldn’t have asked for a more smooth installation and transition to our new AC/Heating system. Thank You
Ryan Granquist
Our AC went out and I called Barlow. Trent showed up with an hour and a half. Fixed the AC right away. Very pleased with his work.
jamie tapia
I had a great experience having a tune up on my central air, our technician Harry Biswell was wonderful he was very honest and polite and extremely helpful. I will be using Barlow and Harry in the future for our central air and heating needs.
Luke Espinoza
Rodolfo did my heating system maintenance and was excellent. Very professional and answered all my questions I had.
Seth Sneddon
Rodolfo serviced our AC unit. He was pleasant and knowledgeable. Mark K. also made some nice suggestions about upgrades for our aging AC units. They were both awesome at educating us and answered our questions very well.
H Butler
Rodolfo was on time. Wonderful smile. Cleaned up behind himself. Did a great job.
Wendy Morey
Rodolfo Mantilla called me to tell me that he would be here within time limit and very hard working got my AC on and instantly started cooling down. So happy we found Barlow and I recommend everyone else who's looking to get there system through them.
Dylan Langridge
Rodolfo was extremely professional and competent. He was able to explain everything in a way I could understand. He was very polite through all of our interactions.
Gretchen Thomas
My AC stopped working this year so I called Barlow to come look at it. It's way old - 1998, so it's time to replace. The service tech, Chris, was very helpful. He was honest about the pros and cons of repair vs. replacement. We also had a very informative conversation about my 1997 furnace, which I have known is on its last leg. I knew I could trust Chris and the advice he was giving me. Felt very safe with his recommendations. I'm planning on updating to save money on my energy bills and to save energy in general. Looking forward to more efficient heating and cooling!
Ilario Rodriguez
Taylor Jacob and Kaleb installed our system they were all very professional and kind and they did an amazing job no were in cool air and were so thankful that they got it all done in one day
Danielle Hopson
Trent helped me get my old AC running in record time. He is knowledgeable, professional, kind, and very patient with all of my questions. Thank you sincerely, Danielle
Trisha Gabbert
Very impressed both times I've used Barlow Services. Purchased a new home a few months ago and when switching to A/C realized one of the A/C units wasn't working. Called and scheduled service, the earliest they could schedule was 5 days out. They ended up calling me the next day and were able to come out immediately. Trent the technician had the A/C repaired and functioning in 15 minutes.
john chandler
Very responsive! AC went out in 100+ temperature and they were the only ones that could get someone out to my house that same day! Trent was very professional and explained all my options to me. He ordered the parts needed and they arrived the next day. Trent was to my house that afternoon and had my AC up and running in about an hour! Highly recommend Barlow Service Experts and Trent! Thank you!!
Juan Renfield
My AC unit was not cooling - Called Barlows - Got an appointment sooner than I thought I would. They arrived on time and diagnosed the issue. Got on their schedule the next day to replace my AC unit. Taylor and Luis did a quality job of installing the new AC unit. They were easy to work with - I would recommend them to anyone.
joshua allen
James, Taylor, and Luis installed a new furnace, A/C, and tankless water heater. Everything works and looks great!
Rebecca Sato
I have had Rodolpho and Jim do work at my house and they are both awesome. I always get good, fast, friendly service from the Barlow team. Thank you!
Gloria Schwab
Had Barlow Heating and AC return to help with my water softener. Howard was extremely helpful in his recommendations for a new water softener and to repair the plumbing to my exterior water valves. He was kind, polite and would recommend with a 5 star again! In fact, he’s so good, he’s coming back to help me replace and move my shut-off valve.
Harry was very helpful. He explained everything as he checked my furnace and replaced the filter.
Stephen Thorsted
Harry Boswell is an excellent technician. He spotted an issue and fixed it right away. I would have him come back anytime. Harry explained his servicing in detail to ensure I understood his work. I highly recommend Harry!
Tim Barnes
Rodolfo was great. Came to see us in a snow storm and fixed issue.
Tracy
We've been using Barlow Service Experts for the last six years. They've done a great job in maintaining our heater and air conditioning systems. We couldn't happier. Trent has been our technician the last few years and he does a great job. He is friendly, professional, and knowledgeable. We definitely would recommend this company.
Dean DeLion
Rodolfo is very knowledgeable and friendly. Ask many times of any concerns and did agreat job
Troy Thompson (Mechanical Aberration)
Dave and Taylor (and others who came for different jobs which I can't remember their names) all did a great job, we are very happy with the result!
Edit: have still been using Barlow's services and they are always great! Garrett was very professional and was able to help get our maintenance taken care of.
Ken Stettler
We signed up for the maintenance program a year ago, and today we had our annual Air Conditioning inspection and maintenance performed by Harry, who was pleasant, courteous, and very informative as he inspected and tested our system. I am familiar enough with HVAC to recognize that Harry knew his stuff, and was completely honest and forthright with the condition and maintenance needs of my system. His honesty and integrity is what really mattered to me, and impressed me the most. I would not hesitate calling on him to provide service for me again in the future.
Rick Farnsworth
Rodolfo did an excellent job of diagnosing and resolving our problem. He was very professional and pleasant. Thank you.
Matt Gallegos
Harry was the best! Took time to explain what he’s doing as he does it. No shortcuts very thorough and professional!
Tonya Nielsen
When I originally scheduled an appointment for AC maintenance they were booked out for almost a month. I received a call from Barlow stating they had a cancelation and could get me in that day (a week before my scheduled appt.). I was grateful they called to get me in earlier. Adam G. was the technician that performed the service work. He was very thorough and explained everything he needed to do, which I appreciated. He was also very professional and friendly. Great customer service! Thanks!
LaRee Spann
Rodolfo was wonderful. He did a good a job & got my central air back up & working again.
Scott Stringham
Had Harry up to service our 2 systems and he was great! Very Friendly and explained everything and answered all my questions.
Edward Carey
We were doing a huge remodel of our master suit and had to split the plumbing to go from a single vanity to a double. I could not do this myself. We have used Barlow for heating and AC so I called them. Howard was sent out, and he did an amazing job. All of his recommendations and his work was spot on. Great job! Thank you! Update!!! We just had our fall maintenance done, Harry came in and did a great job. He had recommendations for what we could update in the future, but not hard up selling and I really appreciate that. Also, We had a problem with our humidifier, attached to the furnace. Chris came in diagnosed the problem and fixed it. I can not recommend this company enough. Professional, friendly, and efficient.
Angela Rawlings
We have had Barlow provide maintenance and service for our heating and A/C for years. Today we had Harry Boswell as a technician and he was fantastic. He provided money saving tips which was very much appreciated.
Robert Henderson
Ive been using Barlow since we bought our new furnace in fall 2018. I signed up for their maintenance program that I pay for monthly. I am entirely happy with that. Having them come twice a year to check AC and furnace units. Last spring in had Chris for my technician regarding my AC. He is amazing and respectful and professional. Today i had Chris again come and do my annual AC maintenance. He continued to be the amazing tech he showed me last year. He always compliments the nostalgia of my chicken coop and spearmint plants. Remind him of his childhood and hometown. While he does a wonderful job checking on everything, I'm glad I can give him and environment he feels at home in. I highly recommend him and hope to keep receiving his expertise. Thank you Chris!!!
Gayle Baughman
We had new A/C installed along with new Thermostat. We were having problems achieving set degree of humidity. Rodolfo was the technician. He was on time, professional and courteous. He helped get the problem corrected. We were very pleased with Rodolfo.
Geradette Barkey
Had a late nite emergency repair of furnace that had quit working. The On Call repair expert Chris came very quickly and efficiently during a snow storm with bad roads. Chris quickly got our furnace functioning. Was a great relief since temperatures were going to the teens at nite. Chris was so pleasant and nice and professional. I would highly recommend Barlow service experts to everyone.
Linda Foster
Harry was absolutely fantastic. I request.him every year and when I need heat and or air conditioning services!
Roger Fanetti
Rodolfo provide excellent service and did the task in a timely fashion, courteous and was very professional.
Richard Timothy
Rodolfo was great. Friendly, professional, listened to our issues and took the steps to review and flush what was needed to get thing running more efficiently.
velvetnicholer
Rodolfo was very nice and was able to make it early. We just needed maintenance on our system, so it was simple.
Ashlie Nhere
Yesterday I had my first service for my HVAC furnace and AC unit through the advantage program. I have to say, I couldn't be happier with the service and the technician Matt Hansen! He was on time and very nice and professional! He answered all my questions and I also will be requesting him as my returning tech for future services! Thank you Matt Hansen! I really was so happy to have you take care of my service needs! I would recommend the advantage program to anyone needing equipment replacements, they make it so easy on their customers! Thank you Barlow Service Experts!
Danette Jones
We needed a new furnace and bundled it with a new ac unit. The install was very professional. Rob, Taylor, and Andrew did an amazing job getting us up and running. I would recommend this company.
Mark Woodring
We use Barlow for our furnace and AC, so it was a no-brainer to call them for a toilet replacement.
We were able to get a quick appointment, and Howard was great, helping select the new toilet and taking care of some unexpected issues once the old one was dismounted.
Took the time to show and explain, never felt talked down to or mislead, and I agreed with everything he found and did to correct the issues.
Thanks to Barlow and Howard for good, honest service!
Bobby Gabriel
I've been using Barlow exclusively for my home's HVAC needs since 2019 or so and started using them in 2021 for plumbing as well. Each expert that has come out has been friendly, respectful and knowledge. My fav expert has to be Harry Biswell. He's incredibly personable, knows his stuff and makes it a point to share that knowledge and make sure you know AND SEE what is going wrong or why he is doing anything that he does and what I should expect each time. I thoroughly recommend him and Barlow overall for your HVAC/plumbing needs.
David Nielson
Harry was the Tech that came out to check my furnace and AC. He was happy to give me details of everything he was doing. It was awesome to understand the complete workings of my furnace and AC, at least all that an owner should know. He's the kind of technician I want to see taking care of my system from now on. Excellent! Thank you Barlow!
Bob
Rodolfo did a great job and was very customer friendly.
Amy Goodrich
Jim was willing and able to come out right away and it was a Sunday afternoon. He was quick, professional, and kind.
Paul Monte
Had two garage forced air gas heaters installed. Very quick from bid to install. Willing to work on price. Installers: Jacob, Zack, Luis, and Andrew were very polite and professional. Always go to Barlow first!
Hubert Cumberdale
Harry worked on my AC today and did a fantastic job. Went above and beyond to explain how my equipment is working. Would definitely recommend.
whosyourmatty
We've used Barlow a few times for furnace and A/C tune-ups. Most recent experience was with Chad who was friendly, professional, and did a great job of explaining not only what we needed to get our A/C up and running (and then quickly made it happen) but also made some good suggestions about other services that we might consider to enhance our current system. Super service. We will call again in the fall for a furnace tune-up for sure.
Joshua Laffarga
Rodolfo, is very professional, and respectful. Rodolfo is also very knowledgeable. I glad he came, it was after hours but he didn’t skip a beat . My family and I were having to deal with the sweltering heat. He got us all fixed up. Now we can enjoy escape from the summer heat. Thank Rodolfo.
Jacqueline Lloyd
After having our heating go out we used Barlow Service Expert to install an new furnace, now whenever we have any issues I have no stress, I give Barlow a call, and know I'm going to get quick service and great technicians that take the time to explain to me what is going on.
We are members of the service plan, which is easy and decreases any stress I have. We really loved our previous technician, JD, and were sad to see him leave the company (he had previously said such good things about working for Barlow so I don't attribute this to bad employment practices). I say "our technician" because it seems like Barlow sends the same technician when possible, which is really nice to build trust and for them to be familiar with the quirks of our old house. Today we had our every six month service check with our new technician, Harry. I was equally please with his professional demeanor and ability to explain what's going on.
Oh, and they're always on time too!
Mary Wade
We have the performance inspection service where we pay a monthly fee for them to come out twice a year to do maintenance inspections. They always do a great job. I appreciated Nick's attention to detail on all the items on the checklist so we can be assured of a safe, warm winter!
Jim Dudley
Just had repair and maintenance completed by Mourn and Peter. They did an awesome job! Very professional and quick. We have always had good service from Barlow Service Experts and it continued today. Thanks guys!!
Marjean Lake
Rodolfo did an excellent job. He was professional and personable.
Worawan Young
Shockingly surprised at his performance. Saw tasks never accomplished before. Very knowledgeable. Extremely polite. Will request again.
EM J
Needed an AC system checkout. Technicians were quick and professional. Checked my system thoroughly and let me know everything was just fine. Thanks for the inexpensive professional checkup!
Genevieve Bouck
Rodolfo was amazing when servicing our furnace and was very considerate!
Matt
Chris came to my home after our AC started to act up. He was professional and talked me through the likely issues. Although the situation self-resolved, he treated my concerns with respect and not as if I’d wasted his time. In fact, he helped me set up an appointment to meet with someone at Barlows to get a new water softener, which is being installed today (only three days later). Working with Barlow has been easy and professional.
Lesley Pelka
Brady did our semi annual HVAC service recently, and he was polite, on time, and did the job quickly. Overall, a great experience.
Allison Guy
Great service! They got me in on a Saturday. They had even had a cancelation, so it was same-day. Harry was very friendly, knowledgeable, and efficient. I can tell he cares about his customers and loves his job.
Haley
We have had Barlow Service Experts for a few years and we love them. They are professional and helpful. We have had Harry come the last couple times and he has done a wonderful job and is a very nice!
Deborah Gardner
I've been using Barlow for years. They're extremely reliable and the equipment is high quality. The technician, Harry, was on time, professional and knowledgable. He answered all my questions and explained everything he was doing.
Gloria Schwab
Howard was very helpful . He suggested I needed new valves on the main water turn off valve. Then he also helped out by moving the shut off valve so it was more convenient for me to shut it off when I need to. He has been a great repairman. Always very polite and a hard worker.
Leeanna Thatcher
Trent was AMAZING! He was professional and thorough when he came out to fix my HVAC motor. He also contacted me for follow ups throughout the whole process. Will definitely use again and highly recommend!
Mark Pederson
We were customers of Barlow Service Experts for 5+ years and they were great during those intervening years, servicing our HVAC each spring, each fall, and of course when needed.
We would've continued with them, except for the fact that they couldn't install a desired unit when our older system eventually failed. They too were affected by shortages, but we needed a particular unit which they could not obtain.
They would've received 5 stars but for the quote process that required us to push the salesman at every turn, in the middle of a summer heat wave, and was much more expensive than it should've been for the units proposed.
Barlow Service Experts are not the best HVAC provider, but they are sufficiently good.
Michelle Reynolds
I had an excellent experience with Barlow. Chris was the service expert who came to my home and fixed the furnace. Chris was very professional and is a high quality employee. Thank you!!!
Lindsey Elaine
Trent was professional and gave full explanation of the issue with our furnace. He was very helpful and fixed the issue in a timely manner. I am very satisfied with the service he provided and it is nice to have the option of the subscription service so we don’t have to pay as much for repairs and visits in the future.
Carolyn Aspenson
I had air and heating system in stalled and was impressed with their work and quality of the systems I purchased. My service tech Jacob Taylor was professional and answered all my questions.
Bonnie Sorbello
Needed a new furnace. We have a home warranty plan that would have paid for part of this, but, my husband didn't want to use them and whoever they picked for us. He wanted a company with a great reputation that we felt like we could trust, so we called Barlow. They came out right away and got furnace going temporarily and gave us quotes on new ones. Drew and Trent were our service crew then and they were wonderful. Great repairman Trent and super seller Drew. Taylor and James came the next day and worked "so hard" all day to get our system in (Someone else helped get the AC installed, but don't know his name). Had a little problem next morning with humidifier and Drew came right away and called someone to fix problem and all was great. Wanted to use the new air conditioning before I wrote this review. We have used it now and LOVE IT. We highly recommend this company!!
Ruston Roberts
I enjoyed talking with Harry. He did a great job explaining what he was doing. Thanks.
Tracy Schroeder
Chris was amazing! He called to let me know he was on his way. Chris is very knowledgeable and solved the problem we were having with our furnace. Thank You Barlow Services!
Sally Shaddix
The entire crew consisting of Taylor, Kaleb, and Gordan were professional, friendly and efficient. They updated us on the installation process and were very respectful by wearing masks. They placed drop cloths down to protect our carpet and cleaned up as they went along.
Cheri Gilbert
Harry was wonderful. He took the time to explain everything, was friendly knowledgeable and efficient!
Ray Vega
Trent worked on our furnace and did a very good job. He was very courteous and explained in detail every thing that he was doing. Gave us a good deal that's why we love working with Barlows . Thanks Trent
Randy
My hot water heater started failing and my immediate response was to call Service Experts. Daren visited my home within 2 hours, inspected the hot water heater, and provided me with different replacement options. I was able to make a decision and with Daren's help was able to get an appointment for the water heater to be replaced between 8am - 10am the next day. He was very professional and helpful.
Tony and Ben arrived at 7:50am ready to replace the old and install the new hot water heater. They were very professional, competent and finished the work within 2 hours. All my questions were answered. They covered their shoes, wore masks while here, and cleaned up their work area. Very appreciative of their help and getting us up and working quickly.
Brad Farnsworth
The technician, Adam G., arrived on time and showed desires to understand our problems and perform good maintenance. He worked diligently and asked us good questions to understand our needs. He reviewed with us his scoresheet and encouraged us to pursue replacing the equipment, which is 13 years old on a 10+ years estimated life. He also did his best to clean the outside equipment to increase performance efficiency. Unfortunately, he turned off the outside equipment for the major AC system so he could clean it with water but he forgot to turn it back on after he was done. So we went the rest of the day and night without AC on the main floor of the house. This was remedied the next day when I called Barlow, who sent out another technician who was in the area that day. I will use Barlow again. Excellent service - forgetting to turn on the outside equipment could happen to anyone.
Ron Corcoran
The tech chris who came to my house was friendly, informative, professional, prompt, and courteous. I would highly recommend him for your maintenance needs. He just came again for the heater tune up on November 10, 2021. Again, all the words above describe my experiences with him and this company. Great job!
Lea Williams
I had an idea what my AC's issue was but wanted to have a trusted expert take a look to make sure I wasn't missing anything. Fortunately for us, Chris was that expert and really impressed us with his professionalism and honesty about the problem. He was detailed without being confusing and quickly diagnosed the malfunction with solutions. I would recommend Barlow Heating & Air and Chris specifically to anyone seeking an HVAC expert for install or repair.
Jenifer Hess
Rodolfo was very professional and thorough. He explained things well and was very respectful.
Carl B Wolfram
Rodolfo did a great job. He fix my issue pretty quick. Thank you.
Rhoda Wright
Howard was my plumber. He was very prompt and efficient. He came as scheduled and left the area clean. He performed all the tasks that I needed to be done. When he was done, he went over with me the various things he performed so I could verify and be assured that he completed everything to my satisfaction. I would highly recommend him to my friends.
Liz Jenkins
Howard came to day to flush the water heater and check plumbing issues. He replaced the cartridges in all my showers and I can now turn them easily! He also fixed a leaking unit on a sink. And he also poured my water softened salt into the receptacle It was a good visit.
Melinda Geasler
Rodolfo was VERY professional and took us seriously, didn't brush us off, about a concern with our system. We appreciate everything he did to get our system back on line.
daniel bunch
Mathew C. and Daren performed my plumbing maintenance service today. They actually arrived a little early, got right on task and completed the job in timely manner. They were very professional and helpful. I have used Barlow Service Experts before with good experience and recommend them.
Jim Sandall
2021: Taylor and Luis did a great job installing my new HVAC system, they were even 10 minutes early for the appointment time.
Salesman Rikely explained all our options very well and was a big help in getting us set up with the right unit for our home and budget.
Thanks to Barlow for the loaner room AC unit, it would have been a rough few days setting around in the heat without any AC.
2020: Showed up quick on a Sunday and had the problem fixed fast. Very professional and nice service man.
Steve Moore
We had a leaky faucet and not having the time to deal with it we called Barlow. Thinking it would probably be a few days response - we were pleasantly surprised when they said the could come later that day. Howard Graham did call later and verified if someone was going to be home and he was on his way. He arrived within 30 minutes and immediately showed us the problem. He was very cordial, upfront, professional and efficient. He provided a couple of repair/replacement options and costs. We chose one and he went right to work. He even went to the store to pick up a new faucet he also helped me carry in a large Christmas tree 🎄. When finished with with the replacement he put all the cleaning supplies back under the sink so mu wife didn't have to. " I'm already under here" was his response to our saying that wasn't necessary. I wanted to give him a tip but he refused and said to please give that amount to someone in need this season. Very impressed with Howard Graham and Barlow Service.
S. Moore
Curt Rust
Harry was on time and very informative of how my system was running. Showed me little things that will help my AC system run more cost efficiently. Very happy, friendly and professional (even on a rainy day). I hope to have him come back in the future for my maintenance calls.
Chadd Lee
Rodolfo took care of my issue with our furnace with professionalism. Right in time for the cooler weather. Thanks!
Melisa Salazar
Our emergency technician was Jim and he is fantastic. He is going to be our go to guy from now on. Our water heater pilot light went out and we couldn’t get it to come on and stay on but Jim walked us through the whole process to get it fixed and he even answered all of our questions about why we run out of hot water and us there was a better alternative to a traditional water heater. 100 out of 10 recommend using these guys for your service friendly, helpful, kind, considerate, prompt, and cost friendly!!!!
Annette Johnson
Love Harry 's services, he has come several times and always has great safety ideas.
Jay Smith
I Called Barlow for an A/C issue. Was given an appointment for the next day and as promised the tech called prior to arrival. Trent was actually earlier than expected. He was professional, knowledgeable explained every step of the process and completed the service very quickly. Only issue is I have not received the email report as of yet. Would recommend.
VD Nguyen
Barlow have service our home about 2 years now and everything is great service, today 8/12/21 I have( Adam G ) come to our home doing HVAC maintenance service, I like how he is perform and He explained everything and how is working with my AC unit.
Barlow have being always professional service and friendly .
Thank you
Annie smith
We’ve been members of Barlow’s service program for a couple of years and always been pleased with them. Today we had our regular checkup with Harry and he went above and beyond. He was running ahead of schedule so I didn’t have to wait around and wonder when he’d show up. He invited me down to watch him if I had time. He explained what he was doing and why and was willing to answer any questions I had.
BLAS A LIMON
Your HVAC tech, Harry, was very personable. He performed a scheduled pre-winter maintenance service on my home system and informed me of other services offered by BARLOW. Great job!
Nathan Clark
It was a great experience very professional did a great job we talked I felt like I made a friend I highly recommend harry good man
prvncessdiana
The technician that came to my home when my air conditioning broke was named Trent. He was professional and very knowledgable. He took the time to explain everything in detail so I could understand what the issue was and how to prevent it from happening again. Great service and my air conditioning is working great now.
Emily Smith
Always do a great thorough check and tuneup. Never try to charge or talk me into anything I don’t need.
Robyn McFarlane
We always have great service from Barlow. They do our air conditioner and furnace tune ups each year and have always come out quickly when we have had an urgent problem. Harry was really helpful and friendly at this seasons furnace tune up.
Barbera Whitman
Today we had Jake, Zach and Davis come over to install our new furnace and air conditioner. They came on time, were kind and jovial and made the work look easy. They provided great service and answered any questions that we had. We have used Barlow for years through their service plan and have been happy with the service they have provided so it was natural for us to choose them to do the install. I would recommend this company and these fellows to anyone needing new equipment.
Angelica Nunez
The Barlow technician Harvy was on time super friendly and professional taking covid-19 precautions helped answer my questions made sure everything was ready & good with my AC furnace. Also helped set up my next appointment for my water heater that is having some problems. Thank you for your good service!
William Swick
Taylor and Chris did a great job everything worked as expected. The site of install were cleaned up and the install looked very professionally done! Great job!
Philip Averett
Our service technician was Howard, he was amazing. Howard showed up on time, and was very professional. He diagnosed and fixed the problem faster than I have ever seen. I will be calling Barlow and requesting Howard anytime I need work.
Ronald Lucero
Initially only had our old furnace looked at, but after talking with first technician he encouraged me to look into the Service Plan. My A/C, furnace and water heater were all long in years. The Salesman Mr. Black showed me the advantages of getting new appliances and being in the plan. I was surprised that the next day all items could be installed. When the Technicians arrived next day, they were professional and punctual. They told me what they were going to do and got to the job. The Technicians were James and Dave and they did outstanding work, each helped each other and they got the job done. Barlows Service Experts seem to look out for the customer in many ways. Thanks for the service and upgrade.
Susette Call
Harry was awesome and very thorough. Friendly and accommodating ! We loved him😀 …
Jennifer Thompson
Rodolfo was great! He addressed my concerns and was very professional.
Coleen Bay
Adam G. came to our home and arrived early! He was very courteous and efficient. He didn't take much time, and explained all about what he found and what he had done. We appreciate the service Barlow's has given us.
Debbie LeBaron
Our furnace went out on Christmas day. We contacted Barlow that evening. Brad was at our house first thing the next morning to look at our furnace. We needed to have it replaced. They were able to schedule us for a full replacement the very next day. Brad left us with 2 space heaters to use. James & Mikey showed up first thing the next day. They were here all day and made sure we knew how our new system worked before they left. Brad came back a couple of days later just to double check everything, which was greatly appreciated. My husband and I are very pleased with the work they did and how we were treated through the process. We would highly recommend Barlow to anyone.
Raquel Harris
I definitely recommend that you call Barlow Service Experts when you need service or a new heating/AC system for your home. The office was awesome, they got someone out the same day I called when my AC went out. I was thinking it would take a couple of days, because the days were becoming hot. They are honest and will give you all the information you need to make the best decision for your home and finances. Carson was the best. We were not left in the heat while we had to wait for our new system to be installed. He provided us with a great little cooler to help keep us cool during the heat. Garth, Jake and Trent were very professional and had great respect for my home while they worked, and cleaned up after them so I wasn't left with a mess. You won't regret giving them a call.
Lorna Child
Adam G called to let us know he was about five minutes away. Arrived offered to wear a mask if it made us more comfortable. We told him we were both vaccinated and we were ok for him to not use a mask. He demonstrated respect for our home. He found an issue with with the air filter other Service Experts missed which will allow the air filter to be more effective. Adam was very friendly and knowledgeable about the service he was providing. Barlow can be proud of this young man and how he represents the company. Two thumbs up for Barlow in hiring a Navy Veteran.
Cheryl Barnes
Gordon came to my home was very professional and pleasant. Even did an evaluation that we can use in selling our home. Thumbs up to Gordon!!!
martin parker
We had Trent come out and do our annual heating A/C service. He was fast, efficient and ontime. Kept in touch regarding his arrival time, knew what he was talking about. Overall a very positive experience and will definately ask for him again in the Spring.
UPDATE. Google will not let me do another full review s i will amend this one. Yesterday we had an issue where the AC would not kick on. at 0900 today Rodolfo arrived, fixed the problem in no time. Very polite and professional. Nothing but good things to say about this company and their employees
Brian Durkee
Harry came out to do some routine maintenance on our system. He was great! Very professional, friendly, and knowledgeable. Took care of us a gave some tips for more efficient use during the summer
Barb Carter
Barlows service is exceptional and they’re efficient. We’ve had their service for over 10 years and they’ve always provided quality service. Harry was the service agent that came to do the maintenance service and he was very professional and explained all the services that he performed; his appearance and mannerisms were impressive!
Margaret Karegeannes
Harry came and serviced my air conditioner. He did an amazing job and got my air conditioner ready for the hot summer. I have a service plan and every year I ask for him to come service my furnace and air conditioner because he not only does a great job, he explains everything he is doing. He is a great technician and very friendly as well. Thanks for the great service.
Summer Faulkner
Rodolfo was awesome and came out on a Sunday night to get our furnace running again!!
R White
Had a basement toilet mounting go bad so called for some expert advice. First appointment was in about 28 hours, so I took it. About an hour later I get a call and they could come out in an hour. Since this was an install performed by the previous owner in an unfinished basement at the time, it was not the best of techniques and there was a lot of work preparing the site to put a closet flange in. After seeing the worked involved and knowing how some people would do it, I was impressed with the detail work that Howard did to get the flange flush seated in the pipe, flush mounted to the concrete, leveled, and at the correct height so that the toilet seated correctly. A simple job that took longer than expected because of the original install. If you need someone who does not mind explaining why he did something, and does the job right, Howard is a good choice.
Nathan Cheney
Harry arrived on time and took flawless COVID precautions. He handled our noisy dogs perfectly, even when one of them snapped at him. He came because our furnace wasn’t working properly and very quickly diagnosed the issue: a dirty air filter vent. I can already feel the warmth on this cold and windy day! Additionally, he showed me how to clean the air conditioner vents outside. I had a great experience with Harry. Very friendly and cordial, seemed to have little interest in upselling but rather ensuring that I have the best possible experience with my home. I wish I could give 10 stars!
TORI Read
Harry was my tech today and he was very friendly and informative. He went out of his way to teach me and show me how to keep my system working well
I have used Barlow for several years and they do a great job.
Richard St. Jeor
Great job by Harry today. He is really is good with taking care of his clients and going the extra mile. He explains everything and is very good at covering details.
Rea Have
Had my plumbing system inspection today. Daren and Matthew C. were on time, professional, and knowledgeable about the plumbing in my house. At the end of the inspection they explain the recommendations with pricing. Very clear and up front. I appreciate their professionalism and highly recommend Barlow Service Experts.
Patricia Low
Adam Groat performed the service on our Air Conditioning Unit. He was very prompt. He was also very friendly and helpful. He gave good explanations of the things he was doing. We feel assured, now, that our air conditioning unit will perform very well this summer. We enjoyed his visit and his helpful attitude.
Dorothy BurtCoburn
Our experience was excellent. The guys, Dave, James, and Zack our service team were appropriate, wore masks, worked efficiently and cleaned up before they left. We now have a new furnace and air conditioning units, along with a new thermostat. We feel warm and safe. Thank you Barlow
David Budge
Harry did an excellent job with our yearly furnace maintenance. He arrived on time, was masked and in short order reviewed our system and replaced the furnace filter. He did a great job explaining the status of our unit. We have always had good service, but his was exemplary and we appreciated his visit.
Wayne Todd
The whole process of buying a new AC and heater was off to a stressful start. Then we got a quote from Barlow Service Experts per a friends recommendation and all the stress melted away. This was the 3rd quote we received and not only was the price fair but the service we received was awesome. Drew measured all areas of our house and correctly sized our unit which wasn't properly sized with our old units and what a difference it has made. Drew was very helpful in answering the many questions we had and didn't seem annoyed with us having so many. We didn't feel pressured to make a decision right on the spot like other companies had done. When we made our decision to go with Barlow, Drew came back out to answer our final questions and get the finances worked out. Which was also pretty painless. We were able to schedule the install within a week at a time that worked best for us. The install went great and they took their time to make sure everything was done correctly and also consulted us when needed to make sure it was done the way we had wanted. A few weeks later we noticed there was a small gap between the furnace and the return duct that wasn't properly sealed and before we got a chance to call in to see if someone could come back and correct it Drew had given us a call back to check in with us and make sure everything was working well and was done to our satisfaction. After we mentioned the duct work issue they were very fast to send someone out to correct the issue free of charge and we couldn't be more satisfied with the work and experience we had with this company. Thanks Barlow!
Richard NEHRING
Jacob & Taylor were the Barlow service technicians for my new home installation upgrade - furnace and outdoor AC ( condenser ) unit ( Lennox ) in South Ogden here recently. They were excellent to work with, very skilled, efficient and knowledgeable. They produced a very clean installation ! I am very happy with the final product. The system is quiet, works like a charm, new digital thermostat, no installation problems or otherwise. Entire installation time was maybe 5 hours, they were very skilled. Highly recommend them and Barlow for your furnace and or AC upgrades !!!!!
Haley Hutchinson
Barlow did an amazing job helping us install a new furnace when ours went out! They were really fast and so helpful in getting it done quickly since of course the time it happened was during a cold front and bad weather. Jacob and Taylor were super friendly and very professional! We are happy we were referred to this company and the work they did for us!
Dan Smith
Our AC went out Saturday. We called and the tech was here in less than an hour. Diagnosed the problem as terminal. The salesman was here pretty quickly as well. Sold us what we needed with no pressure at all. The techs came on Monday and had the system installed in 6 hours or so. Overall we are very pleased with Barlow.
Ronnie Zamora
I would like to say a big thanks to Chris the technician for Barlow's in Ogden. Chris did a great job tuning up the furnace in my house and then he gave me some great advice on my NG fireplace.
Teri Bodily
Garrett and David, both did an amazing job. They fixed some problems and gave great advice. Very friendly. They both deserve all thumbs up. Thank you so much for your great work
Micheal Poggi
The service tech (Harry) was exceptional. Informative and helpful. Found some issues that we were unaware of. He did not try and upset us. He made several recommendations for better care and use of our A/C, furnace system. Very helpful. Thank you Harry.
Add a shout out (5 Stars) to Jim. The humidifiers were not working. Jim showed up the next day and did an analysis and fixed the issue. Thank you.
Darlana Quinn
I like having my AC tuned up and maintained each year. I feel this helps prevent future problems. Rodolfo was very helpful, polite and on time. Rodolfo made sure all my questions were answered before he left.
Rebecca Sessions
Harry was so friendly, courteous and professional during my yearly AC maintenance check up. He was very thorough and explained everything as he went. It was so clear how much he loved his work and his 20 years of experience clearly showed. Thank you Harry!
John Zeuthen
Rodolfo expertly replaced my broken water pump with ease. Great service!
Cody Clifton
I have been raised to not say anything if I have nothing nice to say...and this is my first review for anyone or any company.
After a SNAFU with scheduling two separate times, with dispatch not relaying messages about when the tech (Harry) should come out, Harry was able to get us scheduled for a Saturday, when I'm actually home and available. He was prompt, courteous, and apologetic for SNAFU's with scheduling. Harry was an amazing tech, told us what was going on with our furnace, advised us to clean our a/c unit in the spring to save money, was quick with getting a UV bulb ordered for us and was all around a great person to work with. Not only will I be requesting to work with Harry in the future, but I will also be telling friends and family to give him a call when they need maintenance or repairs done. Well done Harry!
Grim
We had our old ancient heating and air system fail on us, it was over twenty years old. After discussing it and going over it all we decided to just replace the entire system. Our technicians were Zack and James they killed it. They redid all the ducting and made it look amazing. they updated all the runs of piping and it looks so much more professional and tidier than it did before. They went above and beyond what was needed of them. One of the best experience we have had with an HVAC company. S tier service.
G Rich Ellis
Garrett came to service my system today. Professional, helpful, friendly…. Very Satisfied with the service I received for years have in my system get regular maintenance. Would recommend to others highly!
GRE
Dwight Galloway
Fixed my gas insert, I was a little set back when I was told there is no warranty on the work, time will tell on the fix. Everything was as expected.
Matthew Kennedy
Rodolfo came to inspect and do regular maintenance on my HVAC/Furnace and he was great. Service was timely, quick, and very well done. 10/10 would recommend.
Eliza Tschaggeny
Friendly technician Harry arrived on time and was thorough but quick. I appreciated that he took the time to show me the numbers my heating system was producing and educated me on what they indicated. I would work with him again.
NUKA_COOLA
Can call on weekend to schedule appointment for service. Rodolfo took care of the rattling quickly. The covers over the A/C unit were loose and vibrating when the fan was running.
Farrel Farnes
Rylie the service tech was outstanding.
She did a great job.
Aloha Whitney
Rodolfo was respectful and thorough. He did a great job and answered all my questions. Barlow called ahead and Rodolfo was able to come earlier.
Bret B
Rodolfo was very professional and was able to reprogram the control board instead of replacing it. Saved me a lot of money.
Jim Selway
Having just bought a condo in Ogden, we needed a check up on the furnace which hadn't been serviced since 2014. Trent, the service guy did an excellent job explaining what needed to be done, the cost and was helpful showing us things that we needed to know. He was prompt, courteous and we were well pleased.
A year later, my furnace needed to be replaced due to a gas leak, and I used Barlow. They sent Taylor and Dave to replace it the following day. They installed a new furnace, reasonably priced and did an outstanding job. They were professional, polite and knowledgeable. I'll continue to use Barlow for my HVAC needs. First class operation.
Jean Cogdill
Zack, James and Davis did the job in a timely manner. We were told that they would come between 8 a.m. and 9 a.m., they got here a little after 8 and were completely done, cleaned up and out of here by 2:30 p.m. They were respectful of our home and property the units look great and they took all the old units with them. We are truly satisfied with their service. These service techs were polite, wore masks and did their job.
Colt Kapp
Great customer service. Called on a Sunday not really thinking I would see anyone for at least a day and within 2 hrs they had a technician out to fix our problem. JD was our technician and he was great. He was very professional and courteous. Fixed the problem and gave some helpful advice on maintaining our furnace. We will definitely be using Barlow for any future service and needs.
fontaniniangels
Our water heater finally died and they were able to install a new one the same day. They arrived exactly on time and kept our home clean. They removed the old one and made the entire process simple and fast.
J. Pincus
We have had Barlow repair our HVAC system and in past years also install mini splits and perform plumbing at our home. Each visit has been one which made us want to continue to use Barlow Service Experts exclusively for our heating, air conditioning and plumbing needs! Jorge and Kershaw just repaired our HVAC system this week and several months ago Val educated us about our unit when he came for a maintenance visit. Jorge, Kershaw and Val have been knowledgeable, on time and great to work with. Thank you Barlow for helping us and our home over the years.