Reviews of Santoro Oil. (HVAC Contractor) in Providence (Rhode Island).

Santoro Oil

124 Reviews

106 Comments

HVAC contractor

Heating oil supplier

101 Corliss St, Providence, RI 02904, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Santoro Oil, HVAC contractor in Providence (Rhode Island)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Santoro Oil

Sunday

Closed

Monday

8 am–4:30 pm

Tuesday

8 am–4:30 pm

Wednesday

8 am–4:30 pm

Thursday

8 am–4:30 pm

Friday

8 am–4:30 pm

Saturday

Closed

Reviews of Santoro Oil

MasterCylinder

Had new boiler installed just recently, Santoro Oil men were very professional and pleasant, easy going men. Work was done in a quiet quick and efficient manner, in and out. If you ever need a new boiler installed, do not hesitate to call Santoro. Thank you guys! Also want to mention, communication with Santoro office manager (Angela) was very good. She was quick to reply, and always respectful.

mike november

We recently had Santoro Oil install a furnace at a family owned residential property. The two gentlemen that performed the installation were the most professional and experienced installers we could have asked for. Michel and Billy were meticulous in their work, and upon completion explained certain burner operations and what we could expect of the new furnace. When they left the area where the new unit was installed was immaculate. I would highly recommend Santoro Oil as they exceeded all our expectations from the first time we made contact with them regarding a new burner.

Dan Labossiere

Mike was great. I pointed out a few issues we had with the oil burner and asked him to see if anything was a concern. He checked and found a potential cause and answered all my questions. He also informed me about RI moving toward bio-fuels and that they will adjust our system as needed. I want to know the technical details about our system and he answered all my inquiries. Great experience overall!

D Marie

Contacted Ssntoro Oil, regarding my new home purchase. I was asked to leave my number, and someone would get back to me. Within an hour, Tony called me, and he went above and beyond to answer all my questions and even had me send pictures just to ensure I understood my system. Outstanding customer service skill, and a pleasure to deal with. Thank you Tony!

Erin Manwaring

When my husband and I decided to convert from oil to gas we spoke to Tony Lupino, he recommended we call The Gas Dr. The service from Steve and Angela (in the office) to the installers Meesh and Billy everything went flawlessly. Billy and Meesh were in my house for 2 days. They were very neat and efficient. I will be a life long Santoro customer after this wonderful experience. Thank you!

Shawn Riley

I lost heat Saturday night and called for service. The answering service got me in touch with Matt right away and he was at my house in about 30 minutes. He was very thorough in his assessment, and he fixed my problem and got the heat working again. He was very explanatory in what work he did and I couldn't be more pleased with his professionalism. Thanks again!!!

Sonya Highfield

Cyrus did an excellent & efficient job. We had 2 units that needed cleaning/maintenance and he was very prompt and friendly. Would definitely recommend!

C S

My family has been a customer of Santoro Oil for many years. We have always received honest and dependable service from competent technicians. I recently called for service on my boiler and the technician, Junior was exceptional. He was professional, diagnosed and corrected the problem. He inspected all aspects of the system and made me aware of what to be alerted for in the event of any future problems. I also want to acknowledge the customer service staff and Darlene who is always friendly and helpful on the phone. This Company is top notch, dependable, reliable and customer friendly. Highly recommend!

Jahdiel Franco

Two technicians came out but I could only find the one technician's name, Kent, on the invoice. Both technicians arrived on time, were very knowledgeable, and did an outstanding job placing the propane tank and securing the previously loose propane line to my house. I'm very satisfied with how neat everything looks and the job was fast and efficient. I would recommend Santoro based on the service I recieved today.

Jim Castellucci

Santoro provided me with a new combination heating and hot water boiler. Jay and Jr. were the technicians for the installation. They were professional and very courteous. The entire installation went without a hitch! This was an emergency situation when I had no heat or hot water for my house. Santoro's Bill and Angela were instrumental in coordinating an emergency installation during their busiest time of the year. I have to say that they all work as a team, just as they advertise. I also have to mention that I live in a remote area of the state of RI with somewhat atypical seasonal conditions. I depend on on-time propane deliveries. Santoro is very reliable, in fact, the best propane service company I've had during my 24 years in my home. Santoro uses a sensor of some sought which notifies them when my tanks are running low. They're really very organized! Highly recommended!

lori gouveia

Santoro oil is a great company. Always come asap when contacted. Great service and JR and Matt are the best when it comes to repairs

Randy Da Silva

I had an issue with my heating system not working on a cold Saturday morning. I called around to several companies, with no luck. Most companies did not answer the phone, even the big name ones. I eventually called Santoro Oil, who immediately answered the phone, and sent a technician right out. Our technician, Matthew Legeune, arrived within less than an hour. Our experience with Matthew could not have been better, and he was able to quickly solve the issue within an hour. Highly recommend Santoro Oil's service.

Beth Smith

After a horrible experience with a different propane company, Santoro Oil has gone above and beyond for me. Mike Torti is highly responsive and makes sure everything is taken care of the right way. He returns calls and emails when he says he will. He also followed up after my tank was installed. The technicians, Kent and Kyle, called ahead of time and were very prompt. They explained things as they were doing them and made sure I understood everything about my tank and propane usage. Overall, excellent experience and service. Very happy with my switch to Santoro!

Karen Wood

Mike Torti has been great to work with to get us setup with propane for our standby generator. He helped answer our questions and responded to emails and phone calls within a short time. We waited several months for our generator to arrive. Once it did, Mike worked with the installers to coordinate when the tech's would be out to install the tanks and complete the connections. Kent and Kyle were great technicians! They were on time, informative, explained our fuel monitor system and answered our questions since we are new propane customers. Two of the nicest techs we've met! Happy to experience the same stellar service we also receive from Santoro for our heating oil. Thank you, Santoro!

John Evans

I've been a Santoro heating and AC customer for over 20 years and their service gets better and better. They consistently go beyond my expectations. They are always very responsive, professional and helpful. When we run low or out of oil, they respond right away and get us up and running quickly. We were thrilled to be able to move to them from our previous propane supplier for our standby generator so we could get the same high quality of service. I probably shouldn't mention it; but their prices for oil and propane, and their service plans are at least as good as, if not better than, the competition; particularly if you factor in the great service.

Robert Burns

Thank you, Anthony, for sending Brandon to service my furnace. He was thorough, professional, respectful, clear, and kind. I would recommend Brandon or any of your people to anyone in RI or New England, and indeed, I have. On a scale from 1 to 10, 10 being outstanding, I would give Brandon a 10. As you know, I have now recommended your company to several hundred people. And, I shall continue to do so. God bless you and your family this Christmas and always! Bobby Burns

Gail Broadbent

I had a new water heater installed by Junior today. He was excellent! So professional and pleasant to deal with. Santoro is very fortunate to have him as an employee.

Natasha Lait

J.Lima has been to service our home twice, he is fantastic! He has a great attitude and is very thorough. Since purchasing our new home last year Santoro has been great with all our heating needs. Their service plan is a great value! If you are looking for that old school quality care and customer service these are your guys! Would highly recommend Santoro!

linda bessette

The Santoro company from the sales representative to the installers, to delivery men and also billing representatives, are extremely professional and gracious. The set up was done with safety in mind , looks so much better , and I am using actually less propane than I have in twenty years. I am so glad I switched to them. It has been a great experience and I appreciate their kindness and especially their professional nature. I would highly recommend them to anyone especially those who are not familiar with costs, and heating systems. I learned so much from the sales department representative.

Karl Borgmann

Matt was terrific! As a new homeowner, Matt took the time to explain my system to me, clarified maintenance items to watch out for given its age, as well as shared tips and tricks to keep it running smoothly. Very happy with his visit.

Lindsay Daskalopoulos

Santoro Oil has been our oil supply company for many years and we have been happy with their service throughout, however it is our most recent experience with Santoro that merits their superlative rating. On a cold Sunday morning our heat went off and Santoro's quick response was noteworthy on a weekend. It seemed that the problem was fixed but later in the day the heat went off again and it became clear that the problem was complex and required coordination with a carpender and several days to solve. During this time Santoro technicians came daily to fill an emergency oil tank so that we had heat. The issue also required the input of several of Santoro's most experience technicians; Mario, the dispatch coordinator was always available and so helpful in coordinating this and the team that completed the work. Rob, Irving and Junior did an amazing job with the final installation, they were efficient, careful, meticulous and their work was beautifully executed. Rob was called away to solve another emergency and returned after the job was finished just to check on the job and to see if we had any questions. The quality that we experienced throughout this time was not only Santoro's professionalism but their care. We have so much gratitude and appreciation for all of the essential workers at Santoro who keep us warm and safe.

James Ruegg

Our most “recent experience” with Santoro Oil was not due to any problem per se – just the annual cleaning/tune-up. . . and the service tech was great! I was not physically there, but my wife tells me that the technician was on time, was very personable and friendly, and did a wonderful job cleaning up after himself – very important to any home maker! (We have had NO issues with the boiler and heating system since then.) We have been satisfied and loyal customers of this firm through its many mergers and acquisitions over the past 30+ years. The few times we needed to call Santoro over the years, they were very responsive and prompt -- once at 2:00 AM when the heat went off, they were there within 30 minutes. We don’t plan on ever switching!

Nina Kajiji

We have been a Santoro Oil customer for over 15years. During that time, I have received caring and courteous service every time we have called. They are extremely knowledgeable of even old boilers like the one I used to have. When the boiler finally failed, they recommended another one within our budget as well as one that is necessary for the house our size. The installation was extremely efficient and VERY clean. We not only have a regular service contract with them, but also they supply the oil and delivery is always with a day of calling them. They also have good weekend and holiday service. Truly a family business in every way! Thanks.

Jane Schweinsburg

Santoro Oil was thorough and friendly when meeting about their furnace replacement services. Installation was on schedule and professionally done. Irving, Junior and Rob worked hard and steadily to complete the job on time. Work area was left neat. Thank you Santoro Oil. Rich and Jane Schweinsburg

Rebecca Kenney

Santoro Oil was extremely thorough and communicated very well. We received fast service for an emergency service call. Paulo went above and beyond to make sure our issue was completely resolved before leaving. He also were proactive by making us aware of a necessary repair that could have resulted in potential water damage if not taken care of in the near future. We appreciated their efforts and time to help us. I highly recommend Santoro Oil to other customers because of their knowledge and in depth diagnostics.

Jeff Murad

I was unhappy with my current propane company and chose to switch to Santoro Oil. They made the process super easy for me and swapped out the old tank with a larger and newer one. The technician arrived on time and diligently worked on the install in a quick manner. I'm super happy!

paula carmichael

Santoro Oil is great! We love Santorogreat prices, great service, and very honest. We used to have White Oil, which was great, but then Superior took them over. Over time prices went up and service deteriorated. We shopped around and decided to choose Santoro because they are they are a truly full service oil company. They run their own maintenance teams--They DO NOT farm their service calls out to other companies. Lo and behold, some of the White Oil employees moved over to Santoro, so we are happy to know we are working again with smart and reliable folks.

Deborah Blackburn

We have had Santoro as our oil and maintenance company for many years. Other than oil deliveries we usually do not have any problems with our burner. Our most recent positive experience however made us realize how fortunate we are to have them as our full service provider. We all experienced extreme temperatures last winter. During the coldest period, our pipes in our bedroom addition froze. We were convinced that the original builder did not have adequate baseboard in the room. We called Santoro for an estimate on the baseboard. The serviceman assessed the situation and simply increased the water temperature on the furnace. With that he said to call if the we had anymore problems. Another company might have given us an estimate and we would have believed it was the only way we could alleviate the problem. The remainder of the winter was uneventful except for routine oil deliveries!!! We truly believe we have the most dependable and above all honest oil company servicing our home. Thank you again!!!

Patricia Troiano

Had problems on 2 consecutive days with my 3.5 year old boiler. On the second day during the fierce snowstorm, Junior arrived and calmly said he would get to the fix as to why I had no heat. One and 1/2 hours later, Junior solved the problem and I was able to feel the room temperatures rise to a comfortable temp shortly there after. Been a long time customer of Santoro Oil.

robin menoche

We changed to Santoro approximately 2 years ago. We had the same company for 10+ years and had a rude employee come for a cleaning and we decided to leave. Our next choice was a small “local” company and turned out to be our biggest mistake. Long story for only 3 months of service but the bottom line was that they did NOT offer a service plan and said lots of companies who do... just use parts they take from other jobs.... After 4,000 of work with them in 3 months and admittedly a “part” that they took from another house to fix an emergency leak... we THANKFULLY found Santoro. From the first representative to the service team members and the billing staff... they have been gifts from God. We are so lucky to have become members of the Santoro Oil company. Their Service plan has turned out to be the best we’ve had thus far. We plan to sell our house this summer and will highly recommend Santoro to the buyers!

Jennifer Mottram

What an amazing company Santoro Oil Company is!!! My central air system didn’t seem to be functioning properly over the past weekend. As a woman in her 50th year you can imagine why!! It’s one thing to be sweating bullets all year round everywhere you go, but no way should this be happening in my own home!! I decided to google air conditioning services! Who would have thought SANTORO OIL would offer AIR CONDITIONING service! Well guess what?? They DO!! I immediately sent an email requesting just that. I received an extremely professional and pleasant response from ANGELA! She was so great, set me up for an appointment just days later! STEVE my technician came out today, arrived when he said he would, was highly knowledgeable and professional, very straight forward, made the necessary repairs, gave me future recommendations, and a fair price. Within a few hours my hot house became my comfortable home again, thanks to STEVE at SANTORO!! Thank You, Steve! Jen Mottram

Colby Rodgers

Scott Reed and his trainee Cyrus did a great job finding the problem and fixing it. There were multiple things wrong and they were able to find solutions with all of them. They even stuck around and made sure the baseboards and radiant floor heating started up and stayed on. 10 out of 10 will recommend Santoro Oil to my friends and family!

Kimberly Mathis

Paulo was was apologetic for the delay as he had several calls that day even though I had no issue with it. He was thorough in trying to determine the issue for the boiler triggering a need for a reset. He explained the work he did and also relayed a part on my unit was no longer used and put a request for a newer version. Further, I was provided a written summary of his work before he left. Definitely pleased with Santoro in comparison to the previous company I had a service contract with.

Asher

I was very satisfied with the overall annual maintenance service provided by Santoro. The office contacted me to schedule an appointment and had availability within a reasonable timeframe. My prior provider would charge me but never contact me to set up the appointment and when I would call the availability wouldn't be for several months. Second, Paulo arrived within the two hour window. He was friendly and completed his work quickly and kept the area clean. With many companies, the window passes and I never even receive a call until hours afterwords. Just the courtesy of respecting my time given the sum of money I pay makes for a winning business relationship. I am looking forward to considering Santoro for an upgrade to my system in the future with the understanding you value me as a customer.

Michael ONeil

My wife and I recently purchased our first home, we received rave reviews about Santoro from my father-in-law who is a longtime customer. We have had nothing but phenomenal service from every contact we have had at Santoro, the representative that came to our home for the initial meeting was prompt, honest and provided great information to first time homebuyers. The support offered in their service plan provides us piece of mind for the years ahead. We would recommend Santoro to friends, family, co-workers and especially a new homebuyer who is looking for a company they can depend on!

Janet Peabody

Called Santoro this morning regarding very little heat on second floor. Junior arrived within 20 mins of his call and worked diligently to fix the problem. He went above and beyond being personable and friendly throughout. Thank you Santoro and Junior for your great service. Toasty and warm in this house now, especially on the second floor. 👍

Lee Engle

I've been really happy with the service from Santoro Oil. I recently had Paulo out to do my annual maintenance and was really impressed by his work and how thorough he was during that process. I've also had a really great experience any time I've had to call them, with the front desk staff always being friendly and helpful.

C Deo

Excellent oil company. Matthew called and arrived early for the annual service today. Definitely cares about the quality of his work. Great tech. Hope we get him again.

John Evans

I've been a Santoro Oil customer for over 10 years. They service both my heating and air conditioning needs. The office staff and technicians are knowledgeable, professional and very committed to customer service. I heartily recommend them.

Evan D

Great service. My heat went out, spoke to the dispatcher instantly without being put on hold. A tech arrived within 10 minutes of my call and fixed my problem within an hour. He also fixed another minor problem without me needing to instruct him.

Lucy Boyajian

My experience with Santoro Oil has always been great. The technicians are always pleasant & knowledgable, helpful. They remind you when it is time to have your furnace serviced. On the few occassions that I have spoken with a representative at Santoro Oil they have been most helpful, pleasant and resolved my issue promptly. I would definitely recommend Santoro Oil

Paul Forsberg

Danny did a very good job, real attention to detail. Did not mind answering my questions about the furnace, my air conditioning system, etc. Nice polite young man, a real asset to your team. That was a review from 2017-18 heating season. Now for 2019: Last heating season (2018-2019) I believe was the first time that Peter Congdon completed the preventive servicing of my furnace. I did not have to make any service calls whatsoever during that season because everything was properly tuned up. I realize parts fail, things get out of adjustment with use, etc., in a typical heating season I usually make several service calls, last year was a pleasant surprise. Maybe it was luck or good technician service, and I would not expect every heating season to go without any service calls whatsoever. I would say this man deserves an OUTSTANDING rating! I have been a customer since 1992.

Karen Kmetz

Matt was excellent and quickly determined the issue and was able to rectify immediately. I highly recommend Santoro for all heating/cooling service calls.

Ann Riendeau

Santoro Oil is a first rate service business. Yes, they deliver my home heating oil, but their politeness on the phone when taking my order, and delivering on schedule is to be noted. Always prompt, courteous with good pricing. Can't beat that.

Coryn Arsenault

Paul was very thorough and did a great job inspecting our unit and recommending what needed to be fixed and updated. He was great at answering any questions we had and really just did a fab job! We are very pleased with Santoro Oil!

Daniel Horne

Everyone I've come in contact with in my many years as a Santoro customer has been very responsive, competent and friendly. They are the model of what customer service should be like.

Cheryl Hersperger

Jay explained everything and was very efficient. He provided a safety lesson. He worked to be sure that the new line provided the highest level of efficiency for the home as indicated by the nice blue and purple flame on the stove burners. He did a full safety check and replaced the valves or caps required on the appliances in the home to meet code. He was neat in appearance and highly qualified for the position. The technician who accompanied him was polite and worked to help Jay complete the job. I am very satisfied with the work done. Cheryl Hersperger, Charlestown

John David McGrath

Good morning, I have been a customer of Santoro’s Oil and prior to that with Buckley & Scott since my wife and I moved into our home in 1991. During that period, we have only experienced service that has been consistently professional in every aspect. From the customer service people to the technicians that come to clean our furnace yearly to of course, the drivers that deliver the oil. We had a new heating system put in a few years ago and have enjoyed every minute of a nice warm home. We have also called with a problem with a thermostat that was solved by a technician. All and all, my family is very pleased with Santoro Oil. Keep up the good work. Sincerely, J. David McGrath 63 Belvidere Blvd. North Providence, RI 02911

Sean O'Rourke

Paulo was very professional, as well as exceptionally personable. He was helpful in answering my questions, explaining things I didn't understand, and addressing all of my concerns. I would highly recommend Paulo, its too bad there aren't more people like him representing other companies I have to work with. He is certainly someone who is representing Santoro as a top tier Technician.

Mary Ellen Rinaldi

Paolo was on time, answered my (many) questions, cleaned out after he was done. Happy I am with Santoro Oil, every aspect of working with this company has been over the top customer service.

arniesarmi

The service person sent to the house was very knowledgeable and helpful. This is my first year with Santoro Oil. I am pleased so far. Everyone I have dealt with has been courteous and willing to assist with our needs.

Charles Flynn

It was pretty impressive to see Paul take about ten seconds to determine that my lack of hot water was not caused by any problem inside my oil burner, but to a failed mixing valve outside it. It was also reassuring to see that you have hired a young woman who graduated at the top of her class from a technical institute. They were both a pleasure to deal with. Thank you for a good ending for my year.

Trisha McCusker

My parents were the original customers and I have continued the tradition! The service staff from the phone to the techs are always top notch! This past week, Dan was the tech to clean the boiler and he was able to answer some questions I had about radiators!

Cynthia Tolento

Have had Santoro Oil since they bought out Douglas Oil. Have been VERY satisfied with Santoro. In fact, better satisfaction with Santoro than with our original Douglas Oil company -- and we liked them very much!

Ralph Mace

What can I say. I made the decision to switch to Santoro Oil s few years ago and I've never looked back. The company provides service that is second to none and they are responsive to my needs. Honestly, I can't say enough good about Santoro.

Edward Vazquez

Steve is a pleasure to work with, he is kind and courteous. We have been in the house ten years and Steve was the first technician to do a top notch thorough job from taking out the flue and cleaning and vacuuming it and the top inside of the boiler to replacing the filters and nozzle for the burner. Thank you for having such competent and well mannered workers

Gina R.

Arthur was very kind and courteous. He asked to use my back door so he didn't have to carry anything dirty through my house. I was surprised but very pleased at this request. He was nice to my dogs and was very patient with their barking - he said they were being very good! After he was done, he came and knocked on my front door to give me paperwork. He told me he shut the back gate but asked me to check it so my dogs didn't escape. He was super nice and a pleasure to have work on my furnace. He was quick, polite and I felt very comfortable having him in my home. Thank You!

Molly Farrell

I have been a customer of Santoro Oil for over 33 years and I am extremely happy with the service they have provided! They are available 24/7, which is something you appreciate when it's 1 a.m. and your heat is out! Paul Farrell

Zach Tronti

Excellent experience with Tony Lupino of Santoro Oil. We purchased a new house and needed an oil service provider. Tony was responsive and transparent in dealing with us. We very much appreciated his help!

Erin Olson

Signed a contract in Aug. on our new house. So far, very happy with the customer service, price and delivery. I would recommend to anyone looking for an oil provider in Rhode Island.

Cerena Reid-Maynard

Really good service. However, they really need to offer service on Saturdays. It is inconvenient to wait for a repair man during working hours M-F. Many employers will not allow you to be late or call out due to personal issues. Please offer Saturday hours. It would show compassion on your part as well as being realistic as to the times we all live in.

Norm Beattie

JT called before the appointment time to let me know he was on the way, he supplied with an approximate arrival time. When he arrived, he explained to me what he was going to do to repair my problem, and gave me an approximate time to complete. John actually finished the repair in less than his estimate. He cleaned up the work area upon completion, and explained what he had done. All in all this was a pleasant service visit.

Jacqueline Costa

I usually speak with Judy. She is always pleasant and helpful. Several years ago, they installed a new boiler in my home. They did a great job and worked with me on financing.

Donald Coustan

Paulo did and excellent job and is very knowledgeable. He taught me a number of things I didn't know about my oil burner! I enjoyed his visit.

Shawn McCarthy74

Great professional service! They showed up when they said they would and did a great job. Very satisfied customer.

Eric Ricci

Honest, well run family business. I would trust no one else! When I needed help and was running low on propane due to another company's lack of response, Anthony and Mike stepped up to the plate and made sure we were not left in the cold.

Hernan Longat

The gentleman that came to our house today gave us great service. His name is Matt, his customer service was outstanding, very informative and honest. Thank you again Matt!

Marsha Cordeiro

Paul, my service technician, was prompt, courteous, professional. Area was spotless and in place after he was done. Worked efficiently and was congenial. Gave a report of what was done. I was pleased with the service.

Dr. Gigglez

When my furnace stopped working, they came to my house really fast and got the problem fixed quickly ! I love Santoro Oil ! Best Oil Company ever !

Linda O'Connor

No matter when you call Santoro about a question or concern they are always helpful, efficient and friendly. It can be a hectic time of day or season and yet you would not know it from the response on their end of the phone.

pr r

Mike Toti has been amazing with his communication and professionalism on several occasions. Santoro is lucky to have him.

David Devarney

Another great annual servicing job by Pete Congdon. He was also very instrumental during a previous year when he repaired a fuel leak on our burner.

Joanne Zito

Eric was very polite and a pleasure to deal with. We are quite satisfied with the service provided by Santoro Oil!

Kelly Forst

Just started service with Santoro. We are new to Oil heat, coming from the south. The technician was thorough and informative.

Mike Siravo

I've never had a bad experience with pricing, customer service or technician's when they needed to come and service my furnace. Great company and great customer service!

Jon Mello

Knowledgeable technicians. Very professional. Outstanding job with boiler installation

Cynthia Glinick

Santoro is professional, courteous, friendly and I couldn't be happier with how well they respond to issues related to their work.

Dennis Paton

The representative of santoro oil company are very positive and helpful in any way they can to have you satisfied of any service that you have received I would recommend santoro oil to all my friends

Patricia Bianco

Spoke with Debbie. Repair man came same day. Problem solved. Didn't think there were still companies giving this degree of service. Thank you all.

Ron P

PAOLO WAS UNDERSTANDING OF OUR NEEDS, HELPFUL IN EXPLAINING EVERYTHING TO US, AND VERY ACCOMMODATING. HE'S AN ASSET TO THE COMPANY. ALL OF THE TECHNICIANS WHO HAVE BEEN HERE HAVE BEEN EXCELLENT. VERY HAPPY THAT WE CHOSE SANTORO TO DO BUSINESS WITH.

Michael Russo

Great company, great representatives, and fantastic service! My wife and I look forward to continuing our business with them for years to come.

Mel C

They are the best! Thanks for working with your clients during these difficult times!

Deborah Carmone

Everyone we have come in contact with, whether in person or on the phone make you feel like part of their family. Very friendly and courteous and professional.

Chris Alekna

Everyone I've interacted with since becoming a customer, including people from sales, delivery and service technicians have been friendly, courteous and helpful.

Maria Evangelista

Steve is very professional and courteous. He has serviced the boiler in the past and is always on time and efficient!

Kelly LaValle

Pete was super friendly and I always know I can trust Santoro for the best service! Thanks!

Diane Blazejewski

I am a new customer with your company.....your service is much better than I expected. So far so good as they say, looking forward to many happy years as a customer. Thanks