Reviews of Evergreen Plumbing & HVAC Home Services. (HVAC Contractor) in Providence (Rhode Island).
Evergreen Plumbing & HVAC Home Services
2 Evergreen Ave, Warwick, RI 02888, United States
Description
Information of Evergreen Plumbing & HVAC Home Services, HVAC contractor in Providence (Rhode Island)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Evergreen Plumbing & HVAC Home Services
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Evergreen Plumbing & HVAC Home Services
saint shion
Had a shutoff valve installed for my sink before a bathroom remodel. I noticed the valve had a leak post install and called back. Four day wait to come and fix their own faulty install? Everyone is very nice but that is disappointing service.
EDIT: Came by right at the beginning of the target window and Adam took care of things diligently. Not pumped with how long the response took Both technicians that visited to were very polite and helpful, but the office has a bit to be desired.
Hali Walsh
Kevin was amazing, he was able to work around my crazy schedule and be able to come during regular business hours rather then after hours. The staff in the office was amazing with accommodating me as well. I will use Evergreen again, as long as Kevin is my technician. Thank you for getting my hot water back!
Kathleen Rouleau
The main water pipe in the basement cracked and the water couldn't be shut off in the basement. The water company came and turned it off from the street, so I had to find a plumber right away to fix the problem.
I called at least 10 - 12 plumbers in my area, but either they didn't return my calls, said they weren't qualified to handle this type of problem, or they said they were too busy to come out.
When I called Evergreen there was actually a live person that took my call and he was very sympathetic to the situation I was experiencing.
When Haley called me back, I was thrilled. She told me they were sending Bryan, one of their specialists to my house and he'd be there within a couple of hours. It actually took less than two hours for him to get here.
Bryan couldn't have been nicer, more professional or caring about what was going on. He also had a good sense of humor which always helps in a situation like this. I trusted that he knew what he was doing right away.
He explained everything to me, including what the job would cost (I thought it would be so much more than what it was), and went about fixing what needed to be fixed. He was here most of the day and at one point stayed here until the water company came and turned the water back on to make sure everything worked properly.
Thanks to everyone at Evergreen!
A One
My main sewer pipe was clogged. I called Evergreen Plumbing Service.
First time I ever used this company. Was using another co for years. Its seems that my sewer pipe gets clogged with tree roots about every 5 to 6 years. I am glad I called this company. My tech was Adam. Nicest person you would ever want to meet. Adam knows his trade very well. Had my sewer pipe clear in no time. I'm very happy with Adam from Evergreen Plumbing Service. I will highly recommend Evergreen Plumbing Service to everyone.
Thanks Adam.
Nick Reca
Duston Norcross
Brian was great, professional and courteous. He was here within an hour of my call to the company, and was able to replace two water heaters (in very tight quarters in my basement) within less than 24 hours from my initial call to the company. He described everything they’ll do with the installation in detail, walked me through the whole process, and answered all my questions expertly. The price was fair and he threw in some pipe, valve, and vent replacement for free. He was a pleasure to work with, and I feel very confident in his work. Highly recommend.
Jen Lawson
We had the ladies room bathroom toilet repaired. I was just a flipper and fill valve problem.
I felt it was a pricey for what they did.
Sorry.
Skylar Shankman
Had an emergency with our steam boiler and needed to get some repairs done ASAP. Our technician, Adam, was incredibly friendly and helpful with everything and answered a ton of questions I had about all sorts of stuff that wasn't even related to the job he was currently doing for us. I was really happy with the service we got and we will definitely use Evergreen again for future issues, tune ups, and other projects we may want done!
Kimberly Bradfield
Bryan was so kind and so helpful. He came to fix our shower during an emergency— we couldn’t get the faucet to turn off. He fixed that quickly. He was very clear at communicating what he was doing and also very clear about costs before I agreed to pay anything. After he left I found one more issue. He was easy to work with. He came back and fixed the issue free of charge. Bryan was very kind and we are grateful for his help!
Michele Martin
I was certainly in an emergency situation. Not one of my plumbers that I know could make it out to the rental property. So I looked online and found Evergreen. When a very nice girl answered the phone named Haley she’s certainly tried her best to calm me down. She did explain to me that they were going to help me out, but because it was after hours and an emergency situation I was going to be charged a pretty large fee. Which let’s face it it’s certainly fair. Well, too much of my surprise she called and explain they had a cancellation and Bryan could come much earlier. How great is this that, and they did not charge me any extra fee at all. When does that ever happen! Bryan, is Professional, honest, knowledgeable and certainly fair. Let’s face it we never know who we are going to get coming into our homes in an emergency situation. In conclusion extremely happy with Evergreen, Haley answered the phone professional any company would love to have someone answering their phone like she did. As for Bryan, I hope to never lose him. He will be my plumber going forward.
robert zeng
Adam and his trainee Roger were very friendly and courteous. Adam was able to explain everything he was doing and telling me other things about the water heater, ac ducts, and thermostat. He gave me an estimate on the duct cleaning and installed my thermostat that day which I was putting off because I wasn't sure if I could do it myself. I did not have a C-wire which they confirmed I did not have and installed it for me. I will use them again sometime soon when it gets warm to check my AC and clean my ducts.
Shaun Guerard
Bryan came to my home on time with a great attitude. He was polite, professional, and very nice to talk to. He showed me what was wrong with my sump pump and then explained why it was working properly. He was able to schedule the full repair and replacement within a few days of diagnosis. I would highly recommend this company and will be using them again to make some repairs at my commercial property.
Daniel McNulty
Great work! My furnace was acting up and your man Jason came to check it out just a couple of days after I called. He figured out the problem right away - it needed a new motor. He put in an order for the part, and came back to install it just a couple of days later on the weekend! Thanks for such commitments to finish the job . Just in time for colder weather for next week. Glad to have a new service contract with Evergreen Plumbing & Heating.
Ryan Glantz
Evergreen had a cancellation and Bryan was able to come out and install a new water heater on the same day I requested one. He was super professional and the work looks great. Really appreciate his going above and beyond to make sure everything was taken care of quickly and with quality workmanship! Thanks!!
karim boughida
I had a leak, and Bryan handled the situation with great expertise and courtesy. He was communicating eloquently and in detail about the issue and the process of solving it. He did an excellent job. Bryan went above and beyond. I am very appreciative. I used Evergreen in the past, and I am pleased with the service.
Ash
Late at night we had our furnace break down on us and it was very cold! We have a baby so were very concerned about her getting too cold. Justin came out late and helped us tremendously and was able to follow up the very next morning. He did a fantastic job and was friendly and informative! We would recommend and will continue using Evergreens services!
Glenn Birch
This company will not disappoint you. We had them do an oil to gas conversion. From quote to final install they were spot on. I had constant contact on the steps being taken and they never missed the timeline. They even brought in a hot water heater while we waited for the meter to be installed. Kyle did the initial install and kept everything neat and clean.
After a storm came through and knocked out the Boiler. I called at 7:30 and they had Kevin at my home at 9:30. He came in, did the diagnosis and had us up and running in no time.
I would highly recommend this company for all your service needs.
Daybreak Moon
Bryan came on short notice to inspect my leaking water heater. Upon seeing that it was beyond repair, he quickly found a replacement. While it originally seemed like the job would have to wait 4 days, the Evergreen Team managed to squeeze me into the schedule. Bryan, Kyle and team were able to get the job done in just 4hrs. They came in, did the job, and cleaned up making it as if they were never here. Very appreciative of the work. Would highly recommend using them.
Katie Joe
The service technician that came out, Bryan Lataash, was excellent. He was friendly, knowledgeable, and efficient. He replaced the shut-offs under the sink, installed a new kitchen faucet, and installed a new/secondary emergency shut off for the water main. All the work was completed quickly and without any issue. He was very thorough and verified multiple times to ensure everything was running smoothly and that nothing was leaking. He was personable and pleasant. We highly recommend both Bryan and Evergreen. 10/10
Carly Donovan
Bryan was great in his assessment of our sink/faucet. Throughout the day, the office kept in touch with us on an estimated arrival time. When I made my initial call, I was helped and scheduled right away. I’m so glad to have a plumber company I can rely on for the future!
Melanie Bass
Bryan came 10 minutes after I called as he was just down the street. He fixed my pipe in no time at all. He was very polite and professional. He had me run the water to make sure no leaks were present. Bryan did a great job.
Scott Connolly
I have used Evergreen Plumbing multiple times for services and projects on both my HVAC and plumbing . Every tech who has come has went into detail and explained the work that was being performed and answered all of my questions. I have never had any issues with the quality of the work.
Today, Bryan came out to fix the pressure release valve on my hot water heater and he was great. Arrived on time, friendly, professional, fixed the issue and inspected everything else on the hot water heater to make sure there would be no additional issues.
I would recommend using Evergreen for your plumbing and HVAC needs!
Paula Breslin
We had an emergency with our boiler, no heat and water everywhere, Justin called & arrived and fixed everything. He was awesome.
We have used Evergreen Plumbing numerous times before and have always received excellent service. We can't say enough good things about Justin, very professional and explained everything.
Kristina R
Kyle, my technician, was very knowledgeable about the needed repairs to my steam boiler. He worked quickly to source the needed part and perform the repair. He also put me at ease during the process and explained step by step what he was working on and what the potential problems were. I had a very good experience with Kyle and would recommend him.
Patrick Caldwell
I have been an Evergreen customer for many years. I have used other contractors but none have been as professional,relaible and value as Evergreen.
Evergreen is extremely responsive to our needs and always does a professional job.
I would recomend them over other Plumbing and HVAC professionals in the area.
joyce anderle
The repairman, Bryan, was friendly, professional, knowledgeable and punctual. He took the time to explain what had happened with the pipe to cause the leak and how it was going to be fixed. His level of professionalism was exceeded only by his friendliness and efficiency!
Matthew DeBlois
Bryan was great. Knowledgeable and friendly. He replaced a leaking copper pipe near our boiler the same day he came out. It wasn't an easy fix either - surrounded by electric, including for our heating system. Really a great experience.
Charlotte Szabados
Bryan entered my house wearing a mask and put on shoe coverings to ensure total protection and cleanliness of his work environment. He was courteous and explained what areas of concern there were regarding my shower and toilet. I was totally satisfied with his work.
Preston Douglas
Excellent company - moved into an older house and they've helped get all of the plumbing (including gas) optimized over time - new water heater, New basement sink with drain pump, new recessed washer /dryer access, fixed leaking showers and malfunctioning baseboard heating systems. On time and professional everytime. Recent plumbing inspection very helpful and informative with Bryan. Highly recommended.
Meghan Morris
Bryan was friendly and knowledgeable. He identified the problem quickly and worked to repair the leak. He did not quite until the leak was properly repaired and even took the time to explain the issue to me. I would without question highly recommend Bryan and Evergreen Plumbing.
Glenn Ferguson
I was having trouble with my new water heater and lighting the pilot. Bryan Lataash was assigned my case and called just before my scheduled time window was to start. He was polite , informative and said he would meet me in 20 mins.- He was on time and well prepared.
He checked out my system, pipes / connections / airflow etc. and showed me how to properly light the pilot. Everything’s working well now and I appreciate his patience and professionalism. Bryan and Evergreen will be my go to plumbing people going forward!
Thanks Bryan!
Glenn Ferguson
Allison Oliver
I called on a Sunday because my central air conditioning was not working properly. Sarah answered the phone and was pleasant and sympathetic to my situation. She had a tech come out that same day. Unfortunately, it needed a part so it couldn’t be fixed that day but Tim was awesome and diagnosed the problem right away. He ordered the part and said they would be calling to schedule an appointment to have it installed. Mike called me the following day to set up an appointment and was extremely pleasant and helpful. Tim came back the following day to install the part. Everyone was amazing, professional, and responsive to my needs. I appreciate Evergreen and will be passing their name along to my friends and family.
Jennifer Bourassa
Bryan was on time and was very professional. He almost immediately knew that the issue was my shower drain pipe. He was very through in his explanation of what was going on. Will definitely be using Evergreen Plumbing again.
Jill Belisle
I have been so pleased with the services I've received from this company. First, I want to compliment Sarah, who is so pleasant and helpful and provides amazing customer service! She also somehow understands my non-technical descriptions of my plumbing and HVAC problems! She really cares about her customers! I unfortunately have forgotten the name of the other lovely person I spoke with in the office yesterday, but she was equally as nice and as helpful!
I love that they send a text message with the picture and name of the technician who will be providing services, as well as updates on arrival times. This is really helpful. Recent technicians I'd like to single out:
Tim: Fixed my a/c today and explained my options for the future of my (somewhat elderly) central air unit. Super nice and knowledgeable!
Ramon: Replaced the water heater at my rental property in Warwick and did an excellent job according to my tenant!
Mike and Alexander: Came to my home on two occasions with two or three other technicians. They were both very professional and did an excellent job to help mitigate the damage caused by a collapsed cast iron pipe in my front yard (a.k.a., the Great Flood of 2020 lol).
Fay Klein
Adam was a very knowledgable HVAC technician. He took the time to explain the issues with our current system as well as the pros and cons of a newer system. He gave us the knowledge we needed to make an important decision. His knowledge base was impressive and he patiently explained things to us and answered our many questions.
Claudia Costantino
We had an issue with our heat on a Saturday - the day after the huge nor'easter 3/2/18 storm. Terrible time to have problems with heat! We had lost power the day before and by the next day our house was freezing. When the electricity finally was restored the next morning, we realized the heating system wasn't working properly. Ugh! Tried calling the original company that installed the system but no answer and no call back! Couldn't imagine having to wait until Monday or Tuesday for an appointment and then waiting for a part to be ordered. I did a search online and I found Evergreen. I called at 11am and spoke with Linda - who was so fantastic, professional and helpful. She was able to schedule me in that day. The service technician Roy came out to our house in by 2pm. He diagnosed a few problems quickly and happened to have the name brand Carrier part in his truck - all within an hour!! Heat comes up and I am thrilled! Would recommend these guys to everyone looking for a fast response with professional service at a fair and reasonable price. As a side note: my husband is very savvy when it comes to the cost of plumbing, parts, service etc.and he raved about them - very pleased! Thank you! Great job!
Carol Mayernick / Allied Fire
Installed a new natural gas boiler and all related components. Kyle and Luis were very courteous, professional and knowledgeable. They made sure they cleaned up and took away any old equipment and debris.
Matthew Moritz
I've been using Evergreen for 9 years for all sorts of maintenance on my plumbing and heating systems for 3-unit house in Providence. All of the techs have always seemed to me to be honest and open about being practical and cost effective in repairing, replacing and maintaining the houses various systems.
Alan Cohen
When my heating system didn't kick on this morning Kevin and Justin were able to show up within a few hours to take a look. It ended up being as simple as me accidentally flipping the lightswitch that controls the boiler (my wife and I never knew what that switch did because we never ended up testing it in the winter while the boiler was running).
After we had a laugh at that mistake they did a checkup on the system since they were here and found it's a good thing they came out. The expansion diaphragm tank had failed and the air bladder had filled with water, so pressure wouldn't be able to be regulated properly when the system was left on. Kevin and Justin showed me how you could hear the difference by tapping on the tank. The new tank made a hollow ding when tapped on, while the old one made a dull thud. Without replacing it the boiler would have likely tripped the emergency pressure relief valve sometime over the winter which would have been a much more expensive repair, and it would have been a much worse time to fix it than the first frost of November.
All in all they did a fantastic job, and while I can't say I look forward to the next time I have a plumbing problem, I definitely know that it'll be in good hands when it does happen!
Amanda Carlson
Since January- my husband and I prepped our house to sell and bought a fixer upper. MANY different contractors have been used! My short review is prompt, professional, polite, FAST!
Evergreen was the third place I called and the first to have someone answer their phone! Points immediately. The woman on the phone was sweet and personable. Having an actual conversation with me and got all my information. I don’t need to have a personal conversation with someone setting up an appointment for me- but it definitely brings a human aspect to the process and it was lovely talking to someone not rushing me off the phone! Emails and texts were sent to let me know when my technician would arrive and the day of- a photo of the tech was sent!
Alex was polite, took the time to explain everything to me and then to my husband who was at work and wanted to be in the loop. He worked fast and really knew what he was doing! A side note- I have had many different people in and out doing different work on property and sometimes there is an uneasy feeling having a stranger in your home. Alex was really lovely to have.
In addendum to- it would’ve been nice to have an itemized bill detailing charges.
Paula Francis
I recently had an “emergency” boiler replacement and Evergreen Plumbing & Heating did the amazing work.
This business has top notch customer service combined with hard working, conscientious workers that will get the job done perfectly.
Within hours of my first panicked call, a service representative was out at the house diagnosing and giving written estimates. The very next day the crew was out at the house and replaced the boiler from start to finish. Removing the old boiler, hooking up the new boiler and making sure every aspect of the performance of appliance was tested before they left the house. Roy is an amazing technician.
The whole team that works for Evergreen is professional and goes the extra mile to work with you. From Steve the Operations Manager to Regina in customer service to Travis the technician and as mentioned earlier Roy the technician (works like a machine!) and the finished product is perfection.
Thanks to this company we have hot water and heat (for the winter)! I would recommend this company to anyone who wants top notch craftsmanship with outstanding customer service.
Thank You Evergreen!
Thomas Ricci
Bryan was great to work with. Very efficient, professional, and thorough. Evergreen has always provided great service and we are happy to continue to work with them.
Johanna DiIorio
I was very pleased with the service we received. First, the response was immediate, and a service tech was at our home within hours of my call. The service provided was professional and excellent. Secondly, I misunderstood some of the benefits of the membership plan, and when I contacted the company to have someone return to clean the furnace, they allowed me to retroactively receive the benefits offered. I would gladly recommend Evergreen Plumbing and Heating to family and friends.
Sandy Leonard
Brian had a great understanding of what was needed to correct bathroom plumbing to prepare for new tub installation. He thoroughly explained parts needed and estimated job time.
Thanks
Kenneth Morey
After many tries with other companies, I reviewed Evergreen and decided to try them. I made contact with them on one day and set up the appointment for the next day. The technician was on time and pleasant. He analyzed my problem quickly. The next day their team came and removed all of my old a/c system and installed the new one. What a difference from what I have been dealing with. Even the follow-up phone call was nice. They will be my first choice for all my HVAC and plumbing needs and will recommend them to family and friends. Again thanks for the great service.
Denise Foley
Excellent professional service. Explained everything clearly. Extremely knowledgeable in his field. Would definitely use this company and this tech in particular. Very very satisfied. Bryan was excellent!
Heather Skerry
Called early morning with a plumbing problem, quick response and staff was able to work around my work schedule! Technicians arrived on time, diagnosed and fixed the problem immediately. The technicians were both friendly and informative. Great family owned business ,Thank you to evergreen plumbing!!
John Doe
Bryan Lataash came out to my house to do a plumbing inspection he was very thorough, he explained in full detail of all the plumbing in my house . He was very professional he also explained how everything worked, he showed me where my main was and also which valve to shut off In case of an emery, I would recommend Bryan Lataash and Everygreen plumbing 10 out of 10! My name is nick grassini client
T L
I called this morning because my hot water heater wasn’t working. The technicians that arrived were friendly, professional and seemed very honest. They even spent time educating me about my heat, air and plumbing and the routine care because I just purchased my first home and didn’t even really know what was what in my basement. We ended up choosing to replace the heater since it was at the end of its life. They got it done within a couple hours max and I was able to give my baby a warm bath tonight. They will definitely be my heat, air and plumbing company for now on!
Lisa Hough
5 Gold Stars! Every step of the process was smooth and professional. I called Evergreen upon discovering our upstairs heat was out. They immediately scheduled a technician for later in the day. Christopher easily identified the faulty safety switch that turned off the water pump and he returned the next day with the replacement part. Sara in the office is extremely polite and accommodating. We would highly recommend this family owned business. Their technicians truly are experts in the field. Thank you Evergreen Plumbing and Heating Co, Inc!
beautiful family
Evergreen has been spot on from start to finish and thereafter for later work following their installing central heat and AC... Joe the owner.. went WAY WAY WAY out of his way with intelligent, honest options for us that beat every price. The workers (sorry I don't remember all of their names) ... ALL GENUINE, polite, respectfull, competent, expedient etc...I WILL always be using and recommending them for plumbing heating etc... in the future... YES...I am a real human client...I wish I could give my personal information out here... but I will ensure to Joe that they may use us for reference, though I suspect they don't need it!
John Meara
Great experience with Evergreen on two occasions. Their technicians, Carlos and Daryl, were excellent on all accounts. Friendly, knowledgeable, able to explain the issues, and address them accordingly. Prices were reasonable relative to others (although everybody seems high priced, but that's more me being a curmudgeon). If you have plumbing or heating issues, give them a call. They can get to you super fast and get the job done. And they don't try and upsell. I was concerned about my heater and they took a look and said "listen, you don't need that." They easily could have said, "yea, we can do that" and tack on some more to the bill. That type of honesty gets repeat business and good reviews!
Gloria Hurkett
Want to thank Evergreen and especially Roy for the wonderful job installing the new central air and propane heating system . Professionalism and craftsmanship bundle together and speedy service too. So happy I chose them to do the work for my house. Reasonable price too. Give them a call for your plumbing needs today. One happy customer right here!
Derek Proulx
This was a very pleasant experience overall. I submitted an online inquiry on Sunday and was contacted on Monday AM asking when a convenient time for me would be the next day. Appointment day came around and I got a courtesy call to let me know the tech would be there within the hour. Tech arrived on time and was very professional. I will definitely use Evergreen again!
Michelle Spellman
Bryan did a great job in a very timely manner. Would highly recommend Evergreen Plumbing to everyone! Thank you for such great service.
Scott Metzger
Roy and Marjana at Evergreen plumbing were great. It took a bit of time to diagnose the problem but they were great at communicating with me along the way. They also got the parts I needed form a local dealer that worked with my manufacturer because the unit was under warranty. Very happy with my service from Evergreen plumbing.
Adam Duszkiewicz
Highly Recommend. Just finished getting central AC installed. Evergreen distinguished themselves from the beginning when providing the estimate. Joe was great at explaining all the options, provided helpful suggestions, and was not pushy in the least. The quotes evergreen provided were by far the most detailed I received and they were willing to provide multiple quotes having different price breakdowns, making deciding easier. The other companies I contacted could not start installing until the end of the summer; Evergreen was able to finish the work by mid-July after initially contacting them in June. Stephanie from customer relations were very responsive when I had questions and so was their chief manager Joe. There were a few unexpected challenges that arose during installation, but the Evergreen team (Joe, Mike, and Joey) handled them with no problems. Evergreen ended up providing me exactly what I wanted, they took the time to make sure the job was done right, and I never once felt as though I was being swindled.
Derek Johnson
Bryan installed all our plumbing in our new basement bathroom and kitchenette. He explained all the work thoroughly. Highly recommend!
Patricia Buckley
This company is amazing. Called on a Saturday morning when my air conditioning quit in 90 degree weather and my regular company was no open. Great person who answered and they had someone at my house by 12:30. Roy was amazing - skilled, knowledgeable, great communicator and educated me about the system. Super efficient - go the job done in no time. And he could not say enough about his company. Really impressive. I now have a new hearing and air conditioning company. Head and shoulders above the company I was using. You can't do better.
Christine Nevins-Herbert
I had tried calling another well known company all day, but never received a call back. I looked online and found Evergreen. They answered the first time I called and had someone out within an hour or so. Robert was very professional and patient. I ended up having two separate issues with my AC - needed a new capacitor and low on charge. He made two separate trips to complete the job and explained everything he was doing.
Jessica Cappelletti
Fast and Friendly service. I highly recommend them! Very nice and professional. I made an appointment and they were able to come that day. They even called me a few days later to follow up and make sure everything was working and went well. Dave was able to locate the problem of our leaking toilet and had the part replaced and fixed immediately. I’m definitely going to be using them again in the future!
Victoria Carlton
Emergency service was requested as I had no heat and temps were to drop. All employees were very helpful and professional even alerting me to a new customer coupon. The technician, Jake, explained the necessary repair and had my furnace up and running in no time. Very appreciative of the text alerting me to the technician schedule and arrival time as well as the follow up call after service was completed. A very professional company that I would not hesitate to use in the future
Arthur Salomon
I had a difficult plumbing problem due to pipe running through the slab of my house. There was significant risk of the repair ballooning into a major project. Jake from Evergreen did a fantastic job of fixing the problem and taking his time to do the job right. I am delighted with the outcome and how quickly the work was completed after estimation.
Marilyn
From Linda, who answered my original call with professional and friendly conversation, to Dave (plumber extraordinaire), who supplied expert knowledge and genuine concern for the issues I was dealing with, not to mention a few good laughs, I would be happy to give more than five stars! Thank you, Evergreen for starting my new year with no more banging pipes and leaky radiators! It was a pleasure doing business with you!
Andrew Hamil
We use Evergreen for both our residential and rental property. They are always very professional, fair, courteous and prompt. Just used them this weekend to fix a furnace issue. Called Saturday morning and they were there by 12:30. Roy diagnosed the issue within minutes and had the work done and dusted within 45. You can trust Evergreen.
Mary Sullivan
Bryan was very courteous and a pleasure to speak to he was very understanding to the needs of my client with dementia. I would definitely refer him to other people.
Colleen Peters
As always, I received great customer service. I woke up one morning and my furnace was not working correctly, and they were able to squeeze me in at the odd time of day that I could be available. David was great, and sorted the problem easily! I highly recommend Evergreen.
Holly Gray
One word: fair. Evergreen is trustworthy and were very honest to deal with. They fit us into their schedule and customer satisfaction is their primary concern. Roy has been our technician for years and we wouldn't work with anyone else. Highly recommended.
Nancy Williams
Our hot water heater starting leaking and needed replacing so we called around to get a some quotes. Most places charge to give you an estimate but Evergreen had free estimates so we decided to have them come out.
The technician Jake who came was very knowlegeable, professional and personable and was able to answer all of our questions. We felt very comfortable with him so we contracted him to do the job. He was back within an hour with a new hot water heater and completed the job in a couple of hours. He went above and beyond in answering all of our questions and also gave us information about future maintenance. I wouldn't hesistate to use Evergreen again if they send Jake to do the work.
Mike Masciarelli
Great experience with Darryl at Evergreen. They responded quickly and showed up at my house within an hour of me calling this morning, I couldn't believe it would be that fast. Great service! Darryl fixed the problem with our tub faucet. Very happy with them.
Kate Ricci
The morning after a blizzard, we woke up to no hot water and partially flooded basement. :( Around 8am I reached out to several different plumbing and heating companies to request estimates. The receptionist at Evergreen was SO kind and understanding, answered all of my questions, and said they could have someone at my house to look at my water heater in 30 MINUTES! Dennis arrived promptly, assessed my issue and provided me with several options moving forward. Once I approved my quote, he immediately left to get my water heater and returned in less than an hour. By 3PM the same day I had hot water!!!! :) To top it off, Evergreen even followed up to ensure I had hot water, and everything was completed to my liking. Evergreen turned my disaster of a day to a minor inconvenience and provided me with peace of mind. Would recommend their services in a heartbeat!
William Tandy
The gentleman that came out was very courteous and on time which is something I look forward to having. After I showed him the problem he resolved it as quickly as possible concerning it was a disaster. I thank you very much for your service
Brianne Neptin
My experience with Evergreen Plumbing and Heating was excellent. I originally called at 6 am and the answering service said I would receive a call back at 8 am when the shop opened. I received a call at 7:15 saying they were scheduling for 8-10am and I'd receive a text when the tech was on his way. That text came at 7:30 am and the tech was walking through my door at 8am. Unfortunately, what we thought would be only a couple of hours of work turned into 8 hours over the course of 2 days with two techs diagnosing and fixing the issues, all because of the previous owner's questionable decision to ignore improperly working equipment. Everyone I dealt with was extremely courteous and professional. They explained everything to me as they were working and answered all of my additional questions. I am very pleased I took a friend's recommendation and called Evergreen.
Nathalie Gooding
Evergreen replaced my oil tank the day after I contacted them and worked long and hard to get it installed by the end of the day. Roy's efforts to get this done quickly were really appreciated! They even charged $250 less than a competing bid.
Jim Mccarthy
With my central air conditioning not working and temperatures expected in the upper 80s I needed to find a company to fix ny problem.
One call and they said someone would be out by 1:00pm.
Ramon was the service provider and he was able to diagnose the problem and fix.
I was very pleased with the response time and thankful for fixing.
Megan golish
Bryan was on time and was very professional. He was very through in his explanation of what was fixed and made sure I was happy with the work. Great service.
Danielle Foley
I called Evergreen on Easter after my tenant called to tell me that the bathroom faucet had broken. Within minutes, Carlos called me back (probably in the middle of his Easter dinner) and then called the tenant directly to determine the problem. He was able to walk the tenant through a few steps to shut the water off until someone could come out. Was able to get an appointment for the next morning. Ashley was very helpful in setting up the appointment and communicating with the tenant about when the plumber would arrive. Dave solved the issue promptly communicating with me along the way and even driving up to Home Depot to purchase a new faucet. I was very pleased with the responsiveness of Evergreen especially given it was Easter. Thank you!
Jennifer Del Sesto
We recently had an outdoor shower installed by Evergreen Plumbing. As has always been the case, the service was performed as promised and Phil provided outstanding customer service. We have now used Evergreen on several occasions for both business and personal, and have been satisfied each and every time. We will continue to use and recommend Evergreen without hesitation.
R4ym1n
Kevin quickly came out to service my gas boiler and fixed my issue. Thank you
Judy Hahn
Evergreen came out on the same day that I called to service the boiler. After inspecting to ensure the safety for overnight an appointment was made on Saturday. I find almost all other companies do not offer Saturday appointments that are not an emergency. There were several issues that came up and Jake went above & beyond to get the job done. I will use them again in the future.
Rebecca Gard
Evergreen Plumbing and Heating replaced a water mixing valve on my boiler. They did a quick and efficient job. The technician was very knowledgeable and happy to explain the process as well as some additional work I may consider.
Andrew Grant
EXCELLENT service. This was my second time using Evergreen. We had a bathtub leak through floor to the room below and we couldn't pinpoint where the leak was. I called Evergreen around 10am, they said they'd have someone out between 12 and 4. At 11, they called and said someone would be there within the hour. Jake showed earlier than we were told, and he was able to figure out where the leak was. Due to the type of tub (jacuzzi), he was unable to fix it, however, he called the manufacturer for us and was able to locate someone who can do the job. Jake was extremely courteous and 100% professional.
I can't imagine using any other service for my plumbing and heating needs. Good help is hard to find, but you'll certainly find it at Evergreen.
Alexander Lienghot
$1000 service call which resulted in a replaced transformer, which probably didn't need replacing, after the 'diagnosis'. Heat went out a week later and tried to get Evergreen back and they tried to get another diagnostic fee out of me.
The second service technician was polite and as helpful as he could be without charging me an additional diagnostic fee.
Some of their techs will try to get a review out of you on the spot, even before they turn the heat back on... I waited a week to see if the heat still worked, glad I did.
P.S. An automatic water feeder is installed. It is not functioning properly. This must have been missed on the first 'diagnosis'.
Paul Fernandes
Both gentlemen did a great job yesterday. I had two water heaters replaced and they had to change some of the plumbing leading to the tanks as well. Travis explained everything that needed to be done and made sure we were happy with all the work. Really good guys. Will use again!
Kristina Jackson
The service technician arrived within the window, was extremely polite and informative, and worked nonstop until the job was done. It took longer than expected because the job was more complicated than expected - and his service throughout was amazing! We could not have been happier
Salina Tesfay
Evergreen was very communicative about when they'd send someone over. Bryan Lataash was very kind and professional, and transparent about what needed to be fixed/replaced.
Brian Irving
12 am, sump pump broken, 1.5 feet of water in the basement during a snow storm. They were able to grab one from their warehouse as everything was closed and came right over to fix it. I have been using them ever since and each time they have been nice and helpful. They clearly respect return customers as i have never had to wait long for an appointment.
Lon
What a great experience I had with this company! Bianca on the phone and Nick out at the house ~ both so helpful, prompt, and professional. I am really impressed and happy and will for sure call them again if I need anything! :)
MG U
Well I am 3 days in and I still have heat thanks to Roy. I was not happy with evergreen at first as I have inquired about a diagnostic fee 135$ that didn't properly diagnose the problem the first time and the second time the tech that was sent charged me not only the diagnostic fee but also work to connect a wire that apparently was disconnected by the first technician 235$! So id like that resolved. After another day with a failed heating system they sent Roy. He correctly diagnosed the issue as a failed blower motor and fixed it.
Expensive though. 1000$ for a part that costs 225$ on amazon. Professional and someone that i trust having do all of our work. This would have been 5 stars for Roy, but since my billing issue has not been addressed I can only give 4.
Atezmk Atezmk jr
This review is specifically for technician Ramon Martinez. He was meticulous in approaching how to fix my heating issue. His calm & positive attitude makes one at ease, and most of all, he knows what he is doing. Evergreen should hire a 1000 like him! Thank you Ramon!!!
Laura Hersey
Although the problem I had was beyond what Evergreen could assist me with they did come out and try to correct the problem. They were prompt, courteous and are refunding the $ since they could not fix the problem. I would definitely call them again! Highly recommend.
desiree
Let me start by saying Evergreen is the BEST heating and plumbing company by far. Other company's should take notes. Ask for ROY, he's the man. After having numerous company's come TRY to repair our steam heating system in our old 1900's home, it was nothing but time and money wasted. Last winter was so horrible for us, we would cringe when the heat came on because of the loud banging of pipes. It's an old house other company's would say without fixing the problem. Then.. cash or credit? We felt defeated and dreaded the winter coming. Finally we found evergreen. From the moment the receptionist maryanna answered the phone we knew we were in good hands. I cannot describe how sweet and understanding these people are. The staff is excellent. THANK YOU SO MUCH evergreen. If u need plumbing or heating repairs ask for ROY. He fixed the problem in mins while others couldn't even figure out the problem in hours. I cannot thank you enough roy! You truly saved our family!
Nicholas Dicicco
Had a leaking main shut off. was easy to make an appointment and availability was good. Very good communication with confirming appointment and when someone was expected to be at my house. Job was done well, clean and in a timely fashion.
lori
An unwelcome surprise of another leak in our old copper water lines was quickly and expertly repaired by Alex. I’ve been an Evergreen customer for 4+ years because of their track record of excellent customer service, skilled technicians, and fair prices.
Edward Collins
The central air stopped working at my dad’s home in Cranston. So I reached out to a friend who recommended Evergreen. I called them and they got a technician right out. He assessed the situation and diagnosed the problem. I would definitely recommend them.
Brendon McLean
Great service! AC was broken on a hot and humid day and they were able to come out same day. The technician found the issue very quickly and my AC was fixed and cooling the house within an hour. I would recommend them to anyone
Andrew Brown
I had a small job but they treated it just as carefully as a large one. Their estimate was spot on and the customer service was great.
EDIT: I found a minor issue with the work. I called them up and they came by a few days later to fix it. They apologized and didn't make me feel bad for calling. Thanks again, guys!
Dawna Karma
Needed a shut off and new line before we could get our new fridge hooked up and make sure the ice machine would run fine without any leaks~` Found Evergreen plumbing&heating on FB~~ hubby called and they could not have been nicer and came out asap,, so delivary would not be held up ,, Travis was our man~~ FANTASTIC!!! Travis and Alex were more than professional in ever way, got right to the job and went over and above to make us happy~~~ Travis & Evergreen we will use now for all our needs in this area-- Highly Recommend...happy customers!!
Paul Vialo
If you are looking for a company that's amazing and takes pride in their work look no further! Everyone here is amazing. And if you have the opportunity request Gary for any and all work! He takes time and does the job right. He doesn't leave until he and the customer is sastified! 2
Worth every penny
Renee Labbe
They really helped me out of a jam! Had maintenance insurance on my Hot water heater and said it was condemened. They left it hooked up and undrained. Needed it removed by morning for Rytek to remove soaked walls!!! Evergreen to the rescue to remove it on time!! I now am the owner of a new hot water heater installed yesterday by Evergreen. Woot!!
Eva Camire
6 weeks ago we woke up with no heat, and evergreen was the only ones that would come out same day, and even came late evening to get to us fixed the problem, and staff is very nice. Then yesterday during blizzard our heat went out again, and no one could come out, and GEM TOLD US TUESDAY, WE HAD NO HEAT. Again evergreen came first thing next morning fixed problem, and again staff very friendly. Thank you evergreen.
jennifer galt
The company, Alex and Jake in particular, are phenomenal! I called in a panic because the shower lever was broken and I couldn't turn the water off! I was told someone would be sent out immediately and they were!! Love them!!
Forest St. Pierre
The technician Jeremy was excellent!!! Punctual , courteous , competent, . ....did the repair/replacement very professionally....price was reseaonable.. will be using Evergreen in future to replace boiler system.
Jenn Gouveia
I had such an awesome experience with Bryan Lataash Very professional cleared my line in a very timely manor I would recommend Brian from evergreen plumbing 10 out of 10....thank you soooooo much!!!!
Sylvia Brown
Wish our condo knew about Evergreen before we had a disastrous boiler replacement experience with RE Coogan! These guys really know what they are doing, are prompt and very professional.... and do their best to save you money.
Carl Cousino
Excellent customer service during initial contact and scheduling. Technician arrived and was very professional and did great work. Pricing is high though even with a coupon it was not cheap. I would use again.
Seth W
Bryan assessed corrosion of old water heater tank quickly, explained the issue clearly, and is coming back in 24 hours to replace it.
W Cell
I returned from Christmas vacation with no heat! I called Evergreen and I was immediately contacted back. They dispatched Roy, who was prompt, on time and solved my heating issue in 10 minutes flat. Give this man a raise!
Jeffrey Bibby
Had a leak from the water main in the street to the meter in my house. Evergreen was responsive to all concerns and did an A-1 job. Quality and professionalism. Will use again.
Linda Doughty
They were awesome. I can't believe the job they did at such a great price. I'm definitely calling you guys with any of my future plumbing issues. Thanks again..
Sarah Lee
I’ve had Evergreen do work on my rental house. They were very clean and respectful of the tenants and followed through quickly when one of the 5 mini split units had problems.
John dimeo
Great work next day service!!! Recommend it to anyone in need!!!
Laurie Fernald
Bryan was great, very helpful, professional and fair. I wouldn’t hesitate to call them again!
Patrick Caldwell
Bryan was excellent 👏
I have used Evergreen for all my plumbing and HVAC work and they are the best 👌 👍 …
Steven Morton
Brian came out and unclogged my main sewer line, Arrived early, very professional, Would recommend this service again
deals4shawn deals
excellent customer service on the weekend. Justin went above and beyond to get us back in business with our kitchen drain.
steve costa
Bryan showed up on time and was knowledgeable and professional. Thoroughly explained the situation and how it was fixed. Excellent work
Damien Cabral
Frank did a wonderful job fixing our outdoor shower. He was knowledgeable, friendly, and very quick. Evergreen and Frank are pro's!
Elady Cepeda
The service tech. (Jake) was very professional, punctual, and informative. I will definitely be using them when I need service again. Thank you for your quick response and service.
JP Nash
Brian was very knowledgeable and very comfortable with his decisions with my plumbing problems
Vivian Julier
Trustworthy, informative, efficient, helpful ~ excellent service! There is never any uncertainty about what the problem is and what needs to be done to fix it. Also, I have always gotten information about alternatives or options, including cost estimates that are accurate.
Suzie Hatton
I had a gas leak, and then technician was at my property Within an hour. Very thorough job, I highly recommend and I will use again.
Kim Rozenfeld
Bryan was great. Knowledgeable and a total pro. He made it easy for me.
DJ Johnson
Hot, sticky weather in the forecast and a mini-split unconnected. I called, they called back. Rob arrived an hour later and did everything that was needed in a diligent, friendly, and professional manner.
Bethanie Fernandes
Responsive, professional and ready to go the distance. Won't even consider another company. Looking forward to having them replace the furnace soon!!
Jennifer Braica
Bryan did a great job very friendly and informative. Fast worker and did quality work
Clare Blackmer
Great service! On time, on budget, polite and friendly. Did not talk down to me or ask to "talk to my husband." I highly recommend Evergreen.
Nelson Construction Nelson
This company took a job that most wouldn't, did all the leg work , all the research , and got it done in no time at all. Everyone I dealt with from the estimator to the girls in the office were fantastic!!!
Eileen Pereira
Bryan was very nice and efficient showed me every Bryan I highly recommend.
Jamie Edwards
They were awesome!! They came out, assessed the situation, thoroughly explained what needed to be done, and went over pricing. The company was great!
Peter Lang
Bryan did a great job explaining and showing everything in our house!
Mitch Stamm
The work was done to specifications and the site was clean when they finished. Everything is working well. The technicians are stellar
MICHELLE GREGORY
Carlos did an amazing job on my gas furnace repair. Thank you so much for providing my home with heat again! 😀 …
Lacey Porter
Bryan was awesome and kind and did an amazing job!
Robert G
Dave did a thorough job cleaning my gas heating system. He explained everything and I am completely satisfied.
sean crowley
Frank did a great job, clean workspace, reasonable price, kept us up to date Throughout the process, I would highly recommend this business
Kay Krom
Efficient and effective. The gentleman Bryan lataash was kind and respectful and he did a good job.
John Elliott
Bryan was great! Took care of all the issues. Great!!!
Jeff Allen
Evergreen was prompt, courteous and professional. The tech that came out was knowledgeable and informative.
Jim James
The tech was very polite and very professional. They also responded to my need in a very timely manner.
Dana DiMarco
Bryan was personable and efficient. Great work!
Doreen Calise
GREAT COMPANY & PEOPLE. DAVE & TEAM GOT BOTH MY WATER HEATER'S REMOVED & REPLACED THIS AM, GREAT JOB GUY'S. THANK YOU ALL! DOREEN
Todd Seaback
Informative, seamless and answered all my questions. I recommend Evergreen to anyone anytime.
patricia conn
Plumbing inspection. The technician was very thorough and informative.
Christine Faulkner
Fast, reliable, and professional! From my initial phone call to finishing the job-perfect!
Carol Horton
I was pleased with his work, being on time and professional.
Jason Schlossberg
Very helpful. Quick and Clean. They came very early which I like! I would use them again.
Tim Burns
Got our heater all fixed up and ready for Winter!
Matthew Brittin
Outstanding job by Evergreen again! Good price and high quality work!
diane faria
Very professional and caring people fixed my problem with ease.I highly recommend this company.
Frank Otero
Frank was great. He was on top of it on till he got the job done.great job!!😊 …
Donald LaVertu
Very satisfied job well done highly recommend evergreen plg. and htg
Lee Sprague
Bryan did a great job.
Mike
On time, clean, professional, done right the first time. Dave is the best
Donna Hastings
Very happy with the service from Bryan.
brian miller
Great quality system for price and better than anticipated. Very responsive.
Lori Fullen
Bryan was very helpful and professional
JudeeC
Very prompt, very courteous and friendly. Always ready and willing to help.
Andrew Steadman
As always above and beyond . Will use them forever. Highly recommended
Justin Speegle
The technician was courteous professional and on time.
Bianca Alicea
Thank you again. Roy fixed our AC unit
Anne Walner
Complicated issues that were conquered and explained wells d clearly.
Donna Stephen
Brian was very professional
Mike MacDonald
Great fast service by competent people
Elizabeth Dodge
Neater than most plumbers :-)
David Couchon
Very courteous and professional
Merrill Anderson
Great service,
David Heacock
Quick and efficient
Tracy McCaughey
Jim Olick
Alice Jodoin