Reviews of CARJON Air Conditioning and Heating, Inc.. (HVAC Contractor) in Providence (Rhode Island).

CARJON Air Conditioning and Heating, Inc.

111 Reviews

84 Comments

HVAC contractor

Heating contractor

4 Enterprise Ln, Smithfield, RI 02917, United States

Description

Information of CARJON Air Conditioning and Heating, Inc., HVAC contractor in Providence (Rhode Island)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of CARJON Air Conditioning and Heating, Inc.

Reviews of CARJON Air Conditioning and Heating, Inc.

Ezequiel Neimark

I just had my central A/C replaced by Carjon and they did an amazing job. We obtained few quotes, Carjon was very competitive, lower than one other company and they impressed me as a very serious company with excellent A/C equipment. Kris Houghton was great explaining everything, and the crew that took the old unit and placed the new was excellent (efficient, on time, clean, knowledgeable, polite). I definitely recommend Carjon if you are looking to get a new A/C unit, they know what they are doing! Call them.

Skip Sweeney

Jeannie was wonderful and cooperative in making an appointment, reconfirming a few days before and calling when the technician was on his way. Kyle arrived, wore his mask as requested and went straight to work, answered all my questions with non-technical jargon, cleaned up after himself, reminded us to change the return vents (and to reset the thermostat to heat!) and was on his way. Kudos to everyone at Carjon for keeping us warm in winter and cool in summer for over 25 years.

Scott Morrison

Always a good experience with Carjon. Ryan was our expert who came out for our air conditioning. He did a great job explaining options and got things working again. Thank you.

Lori Saviolakis

I am the happiest woman in the world after having Joe B come here And fix my air conditioning unit he was so professional answered all my questions and knew exactly what he was doing! Carjon was the fifth company I called the others were clueless. I am now a lifelong customer of Carjon.

James Baker

Jason V. came out recently with a colleague to tune up our AC system. He was able to diagnose a problem we were having with mold forming on ceiling around AC vents, which turned out to result not from the AC system itself, but rather from excess humidity in our home in the summer months. We were impressed both with Jason's expertise as well as his eagerness to address our concerns. He laid out steps that we should take if the problem recurs this summer, and provided a very thorough write-up of his analysis. First-rate service.

Gilda Larsen

In a time when professionalism and quality are often lacking -- it is a joy to work with CarJon! I have had A/C service with them for many years, and can not say enough about them. From the office staff to the workers that come into the home - I have NEVER had an issue. They go above and beyond to be helpful, answer questions, and give explanations on the systems that I know so little about. If you are looking for superb A/C or Heating company -- CarJon is your man!

FC 20

The technician Joe B performed tune up on my two units. He was very professional, on time and answered all my questions. He gave me great tips to keep the units running at there best. I diffintly recommend Carjon. Hope I get Joe B next time I need service.

Sharon Collins

Just wanted to say a few good words about Dan, the tech that was assigned to repair our central air. It was during the heat wave and he was very thorough even in the intense heat.

Jay Glasson

My experience with Carjon was quite positive. Everyone, and I mean everyone I spoke to and dealt with at this company was pleasant, courteous, responsive, timely, listened well, followed through and followed up, They definitely set the standard for how to deal with customers. Well done.

Esther Twardowski

Joe was here this morning. He was perfect in every way: On time, personable, knowledgeable, and professional. No negatives. Could not have asked for anything more. He is dedicated. Carjon is fortunate to have someone of his caliber in its employ.

Tom Massaro

CARJON Installed my air conditioning system 12 years ago. Their work was performed timely and neatly. They were very professional and courteous. They have maintained my system with a reasonably priced service plan that provides for them to service and check the system in the spring before the air conditioning system is needed. The annual service maintenance has always been done timely, professionally and as scheduled. I have not had any service problems while under their annual maintenance service plan. Thank you CARJON ! Tom Massaro

Skip

A Carjon technician was here for our annual spring air conditioning service and, again, we have nothing but praise for the company. Knowing how busy they get, we made our appointment months early and several days ahead they called us to reconfirm, checking to be sure no one in our house was ill and reminding us to wear masks. On the appointment day, they called to let us know Steven was on the way, and he arrived minutes later. Patiently, courteously and efficiently, wearing a mask, Steven went about his work, asked some questions, asked if we had any, cleaned up and was on his way in next to no time. Friendly, helpful, efficient - you cannot ask for more, but if you did we are sure Carjon would go out of their way to provide it.

Roger Stock

CARJON was a great help to us. A routine inspection by a CARJON tech showed our boiler was leaking high levels of carbon monoxide, so it had to be shut down immediately. (luckily it was early October!) They offered to have a sales associate contact us about a replacement. The sales associate was able to come in a few days, fitting our schedule. They presented a couple of options and help us decide on the one best for us, and even help arrange financing. The installation manager came by a few days later for a site visit. The installation team was quick thorough and cleaned up the area when done. They were very professional and personable, answering all my questions and even let me watch while they worked whenever I wanted. The whole experience went far smoother than I ever expected. Everyone we dealt with were professional and personable, really caring about us and that we get the system we needed, and that we were satisfied with the job. I can't thank them enough.

Jorie

The technician, Jason V., came out on an emergency A/C call to my house last night, despite the heat and thunderstorms, and got my system up and running. He was professional, friendly and courteous. Kudos, Jason! I've used Carjon for heating and A/C service for years and am quite satisfied.

Stefanie Robbio

CARJON does not disappoint! Since purchasing my home in 2015, I called CARJON to use their yearly maintenance services. They always remind you of your yearly inspection, provide excellent customer service and show up on time! I called for an inspection and found some issues with my heating wiring. Justin was EXTREMELY knowledgeable and performed the job today with high professionalism and care. The cost of the job was very fair and well below the competing rates. I would highly recommend CARJON!

Kathy Dobrenz

We hired Carjon to install our new air-conditioning system and highly recommend their service. Everyone was pleasant and professional to work with, including the office staff, sales rep and installation professionals. They worked around our schedule and were prompt and efficient.

Dave Lajoie

Carjon did a great job withe the installation, but It’s been several years now since then , I’ve been calling for 2 years now to get preventative maintenance done and have been told their only doing new installations So as far service call I would have give them less than 1 star

Gerry StPierre

CARJON installed a mixed mini-split/duct system in our 150 year old house. Prior to the work we had gotten 3 estimates, CARJON was between the other 2. However, Bob Lanni did the best job of working with us to design the system that worked for our house and met our needs. Installation was done on time and very neatly. We have one service call for a warranty covered issue with one of the electrical components on our Mitsubishi unit. CARJON came out and had us back up and running in under 2 hours. Lisa also did an outstanding job working with National Grid to get us our maximum rebate.

Elliott Pritikin

My furnace died on sunday morning and we had a carjon svc rep assess the situation sun morning with pictures. This led to discussions w service team and replacements parts were found locally and repair appt was made. However that morning we had the horrible news from our vet that we had to euthanize our 12 year old dog - the Carjon folks re-arranged our svc appt and we had our furnace back running by the end of that day. Outside temps had dropped to below freezing so we were very appreciative of the Carjon team. Thank you guys and gals and you can be sure we will continue our relationship ongoing.

Carol Rowe

CARJON is a company that prides itself on customer satisfaction. We have been customers for 7 years since we returned to RI. Not only did the help us navigating switching from electric heat to Natural Gas, they were there every step in of the way in the tax benefits of switching to an extremely efficient system. Their technicians have all been courteous and more importantly knowledgeable of our equipment helping us to maintain a comfortable temperature all year long. It’s very comforting knowing That our system is in tip top shape.

Daniel M. Golding

I have been a Carjon customer since 2015 and have had a great experience with this company. My house has two heating and cooling systems and Carjon has been instrumental in keeping me cozy year round. I opted for a maintenance plan. I get a heating and cooling tune up for both systems each year. This gives great peace of mind about safety, efficiency, and catching problems early. Over the years I have had many system problems and Carjon has been great at fixing them all. They always come out quickly. Their technicians are excellent. They are super polite, respectful, competent and neat. They often leave things cleaner than they find them. A shout out to Justin and Adam…they worked extra hard to find and fix a tricky problem. The office staff is friendly and helpful too.

Tom Watson

I recently had a new split system heat pump / a/c wall unit installed in my family room by CARJON. From the visit by the estimator Al and the install crew we were very pleased by the end result. The work was done in a professional manner. Everyone we dealt with was courteous and friendly. i would recommend CARJON to anyone who needs cooling or heating work done at their homes.

Gordon

Two years ago we call Carjon to give us a quite on a new furnace as our old furnace can not find a replacement part. The salesman was very professional, he lay out the types of furnace that fits our house, from non star rating to high efficiency units. The price he quoted on the high efficiency unit included a rebate we were not aware of. Ultimately we went for the high efficiency unit after we review other quotes, they set up a time line for installation, and the serviceman came on time and install the new unit as well as removing the old one. A week of two after the installation we received thank you card from the business. It shows that they appreciate our business and that they will be there for our future needs. Couple of weeks ago Sunday our water tank went and we call them back for quote on replacement. However, we couldn't wait for the next day for the salesperson to give us an estimate on a new unit. Otherwise we would have gone back with them for repeat business since they took care of us. We received a follow up phone call from them the following day to check up on our needs. This shows the company really cares about their customers and their prices are very competitive wit their competition that is out there.

Alex C

Had a central AC system installed on the 2nd level and a ductless system installed on the 1st level (open floor plan) in March 2016. Install was super clean in just one day. Technicians were very knowledgeable and friendly and willing to answer tons of questions. The AC worked extremely well throughout the summer as promised. The condensing units are right outside the window near where we sit to watch TV every night and you cannot hear them running at all, just as was explained to me by the salesperson, Rob, who was also excellent to deal with and made himself available by cell always. 1 year in and the equipment is still just as good as the day we got it. Extremely pleased with CARJON. Recommended them to two coworkers who were in need of AC this upcoming summer.

Al Petrangelo

I recently had Carjon install a new high efficiency gas furnace & central air unit. They replaced 39 year old units. Logistics was terrific, cost was reasonable, installers were very proficient, estimator was very knowledgeable, office staff were very efficient. All personnel were friendly and cheerful! A great company to work with, I wish everything else in life went so smooth! I feel secure knowing installation was completed properly and can count on Carjon for my future needs.

kathleen

Carjon Air Conditioning is an awesome company! They put in A/C a few years ago when two to other companies said they could not, as I have a 2 zone bungalow that was difficult to get the A/C in upstairs. They did an amazing job and it was the best investment. The yearly service is easy...they send informative and professional people out to complete the process. Great work Jason V. !

Brian Hawthorne

Our experience with the installation of a new high efficiency central air conditioning system by CARJON was excellent from start to finish. We were provided with 2 possible solutions for central AC in our home. There was no sales pressure to select one over the other. We chose a High Efficiency system. The installation was done on time by a crew of technicians that demonstrated the meaning of professionalism at all times. After several weeks of great operation we encountered a problem. The CARJON team immediately jumped into action and stayed with us until the problem was resolved. This included hands on, on site presence and trouble shooting by the CEO and owner of the CARJON Corporation. John wanted to ensure that we were provided with nothing short of service excellence. This is what CARJON is all about. We know because this is what we experienced!! We cannot thank the entire CARJON team enough. Job well done!!!

Christopher Durand

After moving in our home last year and sweating through the summer we decided to research the installation of central air conditioning. We reached out to Carjon who came out and did a thorough review of our home. As Alan came out to measure up our home and determine what system would work best I was immediately impressed with the companies professionalism. We took a few months to make our decision and ultimately decided to move forward with the installation. Install day came and a team of four workers came out, on time, and within hours had the majority of the vents installed. The entire install took less than two days and was remarkably clean. My wife and I have a one year old and I was impressed to find his room spotless after the crew came through. Fast forward to today, the end of the summer, and I can say that system has far exceeded expectations. It is powerful, yet cost effective, and my wife and I couldn't be happier. I would highly recommend Carjon for your heating and air conditioning needs.

Jayne Farina

CarJon staff works cleanly and efficiently. They were in and out our home in one day. The workmanship is superb and their products are amazing. Our system is so quiet and the airflow so gentle that sometimes I have awareness that it’s even running. I highly recommend this company.

Tom

Having dealt with sales staff, office and admin staff as well as the technicians who install and service carjon's air conditioning portion, I have had exceptional service. In addition to the technicians who come out to service the equipment, every office staff person that I have spoken with over these last 10 plus years has always been professional, responsive and pleasant. This is one satisfied customer!

Tom Cote

When my 28 year old heating system had an issue, Carjon sent an extremely knowledgeable technician (Shaun). He heard what I experienced and immediately looked at the pump. It was inoperable. He took me through each area of the system and gave me a detailed explanation and assessment. DOA... Needed a new one. (A/C also rusted with outdated coolant) Next came the sales rep (Chris). He took measurements of the rooms in the heating/cooling area. Careful calculations were used to match a new furnace and A/C for our home. The price was right Next a team of four awesome installers arrived as well as an electrician. They set down a path of tarps to protect our floors. Without a break they worked their tails off. The new system is so neatly constructed with new ducting, wiring and overflow pumps. They then walked us through the mechanics and made sure we all questions were answered. Even how to use my new Wi-Fi thermostat. We are so impressed!

Nicholas R Bento

Recently had my boiler system replaced with a high efficiency model; it was a big job, requiring all new piping, and existing lines to be moved. Carjon did an excellent job, and made sure everything was done correctly, neatly, and efficiently. The were very professional and friendly, and made sure to answer any questions or concerns I may have had. When they began work, they made sure to lay down tarps to keep the floor from getting dirty or damaged, and made sure to vaccume and clean up when all work was done. They even provided me with space heaters for the couple days where the heat would not be functional while the work was completed. The crew was a pleasure to work with, the equipment is working great! I would definitely recommend them for their excellent work!

Anne Buonvino

When we purchased our home, we knew it would required a new heating/ac system. We researched both service and price and settled on CARJON. We are extremely pleased with the level of service and product we received. The job was done expertly and the price is fair. There is attention to detail and a responsiveness to any concerns. We would recommend CARJON highly. John and Anne Buonvino, East Greenwich, RI

Sarah Rhoads

I had a ductless mini-split installed in my house and Carjon did an exceptional job. They were so easy to communicate with and the installation itself was easy and fast. They worked very hard to make my system work seamlessly in my house. Would absolutely recommend!

jean halvorsen

I signed a customer contract for maintenance a few months ago and it has been the best thing that I have done. The office staff quickly took my information re: a problem with my heating and got the technicians to come out. Each time, the technician was thorough in inspecting and problem solving and let me know what was going on. It's peace of mind when they get your heat going in the wee hours of the morning! I couldn't ask for better service!

Michael Hunt

I have been nothing but thrilled with the services provided by CARJON. They are prompt, clean, respectful and reasonable. They always do a great job. I have a service plan with them, and I highly recommend that too. They do fall and spring tune ups so they tend to catch things early. I can't say enough good thing these folks. When something breaks they are the ones to call.

Ken Ogrady

The work was done far better than I had expected. They came on time and though it was estimated to go into a second day, they were done by mid afternoon day one. The workers were professional, polite and cleaned up after themselves so well that you wouldn't know they had come. Carjon staff followed up to see if we were pleased and if everything was working well. They even helped filling out rebate and warranty paperwork.

malibou2girl

We had Carjon install a heat pump system a little more than a year ago. We extremely pleased with their service, the installation, and their professionalism. At that time, the system qualified for three rebates. National grid really gave us a hard time with the rebates. Carjon worked with National Grid for us so we would finally get all three rebates. They really went above and beyond. We are also really pleased with the heat pumps!

Bianca N

Responsive, efficient, and knowledgeable. Can’t thank Jason and Dan enough for the speedy, quality, and affordable service they provided. They went above and beyond. Everyone I dealt with was professional and courteous. Thank you!

Maria Mariotti

I have been a customer for over 20 years and have no complaints, they are very nice and easy to work with. They are professional, friendly, explained everything that needed to be done and had it done in a timely manner, I am very happy with CarJon

PANTHERRP

Great service and very professional. Price was fair with our new HVAC system. Their evaluation of our needs and install was excellent. Very pleased with the results and operating costs savings. Thank you. John in East Greenwich, RI

Jacqueline Choquette

From my initial contact with people in the office, to the diagnostic tech who took his time and wrote a lengthy description of the problem, to the sale rep who didnt try to upsell and facilitated immediate financing, to the fantastic crew who finished installing a new furnace in 4 hours, i am as thrilled. Your people are truely your competative edge. Hope you value them. Great company. Would recommend to anyone.

Amos Lamora

I would like to share our experience with Carjon. In 2015 we decided to replace our old central a/c system due to age and a build up of mold in the air handler and the sheet metal trunk in the attic. We called eight companies to get estimates and ideas on correcting some of the issues leading to the mold problem. Some companies thought us too small a job, small in that we were not commercial, and a few did little to instill confidence. Mike from Carjon took measurements, changed the physical layout of the system, and gave me additional recommendations to address all of my concerns. He told me that every section of the trunk system was sealed to eliminate leaks. My old system had air leaks throughout the entire system. The American Standard system he recommended is unbelievable; people can not believe how quiet it is when it is running, and we noticed a considerable reduction in our electric bill. Lastly, every person at Carjon from the clerical staff to the annual maintanance gentlemen are friendly, courteous, professional and knowledgable. It is unfortunate that the rating system only goes to five stars. We highly recommend Carjon.

Linda Laramee

Technicians installed my new HVAC system today, replacing my "ancient system".....GREATLY impressed with their professionalism AND they left my premisis so clean! > took every precaution to prevent soiling my carpeted stairs, etc. Technician explained everything about my new system and answered all my questions thoroughly!! All in all, a wonderful experience!

Jonathan Blum

This was our first experience with Carjon and, given how professional and courteous their service representative was, it will be the first of many. The service professional was extraordinary helpful making numerous recommendations to improve the efficiency of and care for our HVAC system. They really went the extra mile. I wholeheartedly recommend Carjon.

Samuel S. Richards

We replaced a 25 year old furnace and central A/C. Carjon had the best price for top-rated equipment, and the installation was completed in one day. They followed up and replaced a vent at no charge. Carjon gets my highest recommendation!

Mary Burke

The technician was polite, friendly, and well organized. He reported to us at the end or his visit and followed up with an email that summarized what he had done and what he had found. He included a note of the number of new filters that remained, a plus because our furnace is in an attic crawl space which we are unable to access ourselves.

Sandra Sullivan

So impressed with the service and professionalism of Carjon and their tech Kyle. He explained what he would be doing and then summarized his work when he was done. We are new customers and could not be happier.

Energy Circle

We have the distinct pleasure of knowing the team at CARJON through the national energy efficiency community. They are a very different kind of HVAC company. Beyond their long standing customer centered approach to business generally, they are deeply committed to the "whole house" approach. This means they approach problems in your home via building science--using sophisticated tools to determine exactly how to fix comfort, efficiency and indoor air quality issue in your home in the most cost effective way. There aren't many HVAC companies like this in the country. Rhode Islanders are very fortunate to have this choice.

ALLAN Mckenney

I noticed at 9:00am that the air wasn't working. I was given an afternoon app. on the same day. It gets better. They called back at 10:30 and asked if Tech. Michael could come out now. The system was working and tested by noon. Great service by everyone at Carjon. Thanks

Eric Stein

Carjon has been great to work with since I had my AC/Heat Ductless units installed years ago. The yearly service has kept the units working well, and I appreciate all of their efforts. Thank you Carjon!!

David Preble

"Carjon is a fine company with superb products and a bright, knowledgable staff. They installed a Mitsubishi heat-exchanger heating/cooling system in my home four years ago and I couldn't be happier with either the system or the installation. It is totally clean, totally reliable, and very economical to operate."

Susan Benesch

Fabulous company. Workmanship is superb. Always pleasant and most accommodating mandating. Professional company. Have dealt with this company since 2001 a in both our home and business settings and can only praise them to the sky.

Andrew szurley

Stephen our tech called ahead of time and was quick and professional. He took the time needed to explain our situation and was more than willing to answer whatever questions we had. I really appreciated the quality of and approachable nature of his visit.

Pat Michaud

Professional and courteous company! I've depended on them for 4 years that I've lived in RI. Always on time, folks that come to my home are friendly, efficient and helpful answering my questions. I'd recommend them to anyone.

Ray Falcone

had a new home ac system installed in our home,two years ago,with Carjon.we are very satisfied with the unit and their service .they are well versed in all aspects of air conditioning ....again we are satisfied and will recommend them to all our fiends and would use them again....

Michael Morgera

Tech was great. I He was informative and pleasant. Prices were high but seems like the going rate for repairs. If you can't do it yourself or know someone it is what it is.

Pasco D

i just had a ductless air system installed in my house by carjon air conditioning company ..they were professional in every way ..the workers all introduced themselves to me as they entered my home and shook my hand ..wow ! the price was good and the workmanship was great i would recommend them to everyone ...you get what you pay for.....

KAREN

BEST AC/HEATING COMPANY EVER. BEEN WITH CARJON FOR YEARS. JASON V CAME THIS YEAR FOR AC MAINTENANCE. AS ALL OF THE TECHNICIANS HE WAS PROFESSIONAL, PERSONABLE AND DID A GREAT JOB.

Caryn Corenthal

Have been using them for years. They installed 2 new ac units service us. All people from office staff to service personal are excellent.

Shirley Bartell

Technicians are outstanding!! Very professional and friendly. Love our air conditioner, no problems at all.

Linda Loffredo

They are a very professional and reputable company! I would recommend them in a heartbeat! It’s nice to know they are there whenever the need arises!!! Keep up the great work!

Annie Sears

Great experience and crew was exceptional. Took the time to care for my home and garden during the install! D. Sears

Rick Black

All of your employees where very efficient and clean. They went overboard in pleasing the customer. I was very satisfied with the job when completed. I would recommend your company to everyone.

Janet Heon

The technicians were wonderful , they arrived promptly and fixed the problem. I highly recommend there services

William Luke

One of the best companies I have every done business with. They are there whenever you have an emergency. Their personnel is friendly and knowledgeable.

Barry Fontaine

CarJon Service was on time, neat, and efficient. Great company to service your AC unit.

anthony imbruglia

Great company. Just called to set up an appointment for a service contract. Very courteous and very prompt.

James Noonan

CarJon......dependable, professional, knowledgeable! Glad I have them for install/maintenance of my heating and cooling systems.

Jennifer Rollins

Adam came today do our air conditioning maintenance. He was very professional and knowledgeable.

Loretta Najarian

Very thorough....a little pricy, but if you're looking for dependable service CarJon is the best!

Betsy Kowal

I am very satisfied with my experience with CarJon. Everyone I dealt with was personable and professional.

Linda Brennan

Prompt, courteous, explain matters clearly. Leave my house cleaner than when they arrived to do a job.

Paul Roberti

Outstanding service my heat and air-conditioning units have been working without any difficulties since you been servicing them.

Carl Neal

Outstanding crew of technicians and support staff! Polite, clean, and professional with exceptional service standards!!

Beth Vanner

Always professional and willing to work with the customer...from the office staff to the techs! Job well done!

Elaine Petronio

%Five Stars all the way. Right on time, does the work right the first time. I have used them a number of times, and I will continue to use them.

Jonathan Dyson

Excellent service, staff and equipment. Wonderful experience from project start to finish

Claudia N

Fast and reliable. For an emergency, team responded immediately.

Eileen Marseglia

Couldn't have been better! Would go with you again with no hesitation!!

Steven

Quality workmen very respective and very through in their inspections

Janet Provost

Great Job. Professional and quick.

jim rugh

Excellent, dependable service.

Bill Dimeo

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