Reviews of Martel Mechanical. (HVAC Contractor) in Portland (Maine).

Martel Mechanical

32 Reviews

31 Comments

HVAC contractor

HVAC contractor

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Information of Martel Mechanical, HVAC contractor in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Martel Mechanical

adam dakers

I called the team at Martel after getting some other very high estimates. Aaron came right out and worked with me to find the best solutions for a fair price. He looked at different options and locations to fit the house. Highly knowledgeable and professional. Aaron and the team just finished up the install and it came out great. Very neat and they cleaned up afterwards. Super happy with the whole experience. Highly recommend Martel Mechanical!

Matthew Rogers

I can't say enough how great it was to work with Aaron Martel on our heat pump project. After walking through our house to see the layout, he explained a few different ways we could configure the mini-splits and outdoor units to maximize the efficiency and then tailored the job to our needs. He ended up presenting us with 3 separate quotes based on 3 different options we had considered. He is extremely knowledgeable and was attentive, responsive, and really went above and beyond to get us exactly what we were looking for. After he finished installation, he took care of all of the paper work necessary to get our rebate from Efficiency Maine processed. All I had to do was sign my name and email the form. He took care to make sure all of our needs were met and was very courteous and respectful of our home. I can't recommend Aaron enough. We had gotten a couple of quotes from other installers prior to meeting Aaron. Aaron is by far the most knowledgeable in his trade compared to the others, and it is evident within minutes of meeting him.

Heather Stewart

We had Aaron install a four pump heat system in our house and could not be happier!! Aaron is friendly and responsive. He showed up on time and finished in the time frame that he gave us (a rarity in contractors). He has great attention to detail and made sure to install everything in the most aesthetically pleasing way that he could. He's an expert on the systems that in he installs and everything is working great (We are excited to test out the cooling function this summer!) 10 out of 10 would recommend working with Martel Mechanical! - alex & heather

whitney alfiero

If you're in the market for some great heat pump service, look no further than Martel Mechanical! My heat pumps were installed incorrectly when I moved into my house and Aaron was able to come out and fix the problem within a few days, saving me a LOT of money in the future for any damage the poor installation would have caused. Aaron is professional, knowledgeable, responsive and reasonably priced. I will definitely use him for servicing in the future an would recommend him to anyone.

Lauralee Downs

We are extremely happy with Martel Mechanical. Aaron and his team was amazing and very cognizant of our needs as homeowners. We are now enjoying a very comfortable home thanks to our new Mitsubishi heat pumps. Aaron’s communication with us throughout the 3 day installation was excellent and greatly appreciated. We highly recommend him. You won’t be disappointed!!

Holly M

Aaron Martel is, hands down, the best contractor I've ever worked with. He is professional and conscientious, with a high level of integrity and attention to detail. After his initial proposal to install heat pumps throughout our house, he kept thinking about the layout of the house and made some suggestions that were an aesthetic as well as performance improvement. Aaron's communication was excellent. He touched base ahead of starting the work and coordinated carefully to keep everything moving without delays. He came in under budget and we are very happy with the finished installation. I highly recommend Martel Mechanical if you are seeking a top quality HVAC contractor.

Adam Bates

Aaron and team did a great job sizing and installing a whole house mini split heat pump system for us. Very knowledgeable, excellent communication, great attention to detail, and punctual. Highly recommend!

Sarah & Jesse Thompson

We had Aaron install a 5 zone heat pump system at our house in Yarmouth. After meeting with a couple salesmen from other larger companies meeting with Aaron was a relief. Speaking directly to the owner and person who will complete the work is so much more efficient. Aaron is clearly over qualified for this type of work and it shows in his ability not only to explain the details of how the system works but also in helping the customer make the correct decisions on the critical details. What you will not learn from sales people at the bigger companies is exactly how your set up should run in order to get the most efficiency from it while keeping all of the lines on the outside of the house to a minimum. He showed up on time or early all 3 days he worked on our project and he was unafraid to access our difficult attic and a crawl space to complete the work exactly to plan. If you would like to speak directly to the expert and have the work then completed by him then you have found the best company you will find. It is difficult to find companies and people these days who are as good as Aaron, we suspect he will be very busy for years to come and it would be our pleasure to have him back when we expand our system to a bonus room.

Lacey Knudsen

I cannot emphasize enough how good of an experience this was. Aaron and his crew were extremely professional and got the job done quickly and beautifully. The cost estimate was better than other company I got quotes from and I am extremely happy with the quality of the job. Before the job, Aaron helped me get through the efficiency Maine paperwork and I was left with no questions. There were no hidden fees or surprise costs. The only issue we ran into was that some of the equipment was back ordered but that was not the fault of Martel Mechanical and as soon as it was in, they were ready to install! After the heat pumps were completely installed and the electrician was finished, Aaron talked me through the basics on using them over the phone and then came to my house one last time to walk through the more specifics. I would highly recommend Martel Mechanical for any of your heat pump needs.

albert giobbie

Aaron Martel is hands down the most honest, trustworthy and professional contractor I have had the pleasure of working with. He installed a mini-split system in my home last week, I couldn't be more satisfied with the system and his work - I am so impressed by the level of service provided. In addition to being a super nice guy, Aaron also is highly focused on details and works hard to create a great experience for the customer. His pricing is fair, cheaper than the other quotes I obtained, and when the job was done he reduced the labor charges because the time he actually spent working was less than what he built into the bid and contract. Aaron has followed up with me regularly since finishing the job to make sure everything is working properly and that I am satisfied with the product and his work. Aaron and his team clearly value integrity and professionalism, I give him my highest recommendation if you are looking to have HVAC work done.

Ben Hughes

Great experience, Aaron and team exceeded my expectations for less than the other guys! Spent a lot of time going over options, Martel was very patient and knowledgeable, explaining everything in detail to be sure we were comfortable with everything. Even going the extra mile following up before and after the job. We had a challenging install, Aaron did a great job!

Alicia

Great experience!!!! They had the best price and came in on budget. As a property manager for multiple rental homes, service is just as important as cost. The great service was consistent whether it was Aaron, Andy or Wheeler Electric. They were prompt, respectful, very flexible with our rental schedule, answered every call, question and concern. They took the time to explain what size units we needed, best placement and why. They were patient with me when deciding which color would look best. (I may have changed my mind a couple of times, again sorry guys.). Aaron sent me instructions for use that could be posted and filled out the paperwork to register units. They made my job easier. Thank you. Just above and beyond!!!

J B

My husband and I decided that before summer heat really hits that we wanted heat pumps. Coming from Florida we were used to central air and our standup AC’s just weren’t keeping our house cool. We contacted Aaron to have the heat pumps installed. He gave us great input on what would work best for what we were looking for. It was a very easy process and efficient. Our three heat pumps were installed in one day. He gave us updates on the status of the installation along the way. He went over everything we needed to know about the heat pumps from the settings on the remote and how to clean and change filters when needed. We would definitely recommend Martel Mechanical to anyone looking for an easy to use heat pump. It is so nice in our house on these first few hot days!

Randy L

Just had Martel Mechanical install heat pumps and AC and Aaron is the best and reasonably priced. He is so focused on the smallest details and was fussier than us. He takes lots of pride in his work. We didn't worry at all. He can even make heat pumps and AC look attractive if that's possible! LOL. Seriously, he made sure aesthetically that everything looked great. Contact Aaron if you're in the market for one of these. You won't be disappointed! He's also a heck of a nice guy to deal with. Very professional. Ahhh, feel that cool air! Thank you.

deborah davis

What a positive experience! I hired Martel Mechanical to install a mini split system at my home In Kennebunkport...primarily for the air conditioning component. The home is large so I also wanted to install individual air units in two of the back bedrooms which have casement windows. Every other installer I contacted said it was difficult or impossible to install units with casement windows. Aaron immediately told me....no problem...there are special casement window units! Who knew??!! Apparently only Martel. The work was done on time, as promised and with a very positive attitude. I am so happy to now have air conditioning throughout our house! And I should also mention that Martel’s pricing was the least expensive quote —by a lot—that I received and they installed per quote. No hidden or unexpected fees etc. Cannot say enough. I have several other homes and for now on Martel will be my installer for any cooling, heating or other such needs!

Matthew K

Aaron Martel, the owner of Martel Mechanical, repaired my two marine HVAC units on my Back Cove 33 yacht. He quickly diagnosed the issue and resolved it within an hour. Aaron’s years of experience in the marine industry were evident as he efficiently moved around my engine room with ease and got the job done efficiently and effectively. He took the time to trace my HVAC system with me so that I had a better understanding of how everything works. Furthermore, he discovered a slow leak due to a loose hose clamp and repaired that for me as well. I highly recommend Martel Mechanical for any of your HVAC needs, including marine systems!

K Cutler

Martel Mechanical was spectacular to work with. Installation was professional and clean. Aaron was very knowledgeable on the equipment and was able to answer any questions we had. I highly recommend Martel Mechanical!

Kip Kennett

After contacting several HVAC companies, Martel Mechanical quickly returned my call and set up a date two days later to service my residential HVAC. Aaron Martel, the owner, arrived on time and with his specialized tools serviced my system top-to-bottom/inside-and-out. As he worked he explained what he was doing and why. Aaron has an extensive education in all types of HVAC systems, and I would recommend his company to anyone needing HVAC installation or service.

Allison Brunette

Martel Mechanical was a dream to work with! Lets be honest, no one wants to have to make home repairs, and they made it such a breeze. The only hesitation I had writing a review is letting too many people in on my amazing secret!

PEMA LAKHA

I found Aaron through his Instagram advert. Quick response, professional. Install date within a week, with install in 2 days. I highly recommend this company and ready to welcome the summer!! Thank you Martel Mechanical!

Kevin Price

Aaron was prompt, professional, and performed high quality work. I plan to use him again in the future to install additional heat pumps.

Carolyn Hughes

Professional, timely and great workmanship. Aaron Martel was a pleasure to work with. I would highly recommend him for air conditioning and heat pump work.

Steven Hart

Aaron did great work and I highly recommend him if you need HVAC service.

Stephen Doldt

Arron's attention to detail is what sets him apart. He always calls back or text when you reached out to him, even when he was away at sea. We are very happy with the installation from beginning to end.

Susan Chinn

Aaron installed a new heat pump. He was very thorough, knowledgeable and courteous. A pleasure to work with!

kaylee daly

Very professional and responsive. Exceptional customer service and high quality work. Would recommend to anyone.

Melinda Anderson

Polite, prompt and knowledgeable! Would certainly recommend them!

Denise Elias

Excellent service!

Drake Livada

Aaron and his team were a joy to work with. They were courteous, professional, punctual, and clean. Aaron was extremely knowledgeable and instilled confidence in our installation choice. Couldn't recommend them enough!

Tyler Joseph

Sandrine Moser

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