Reviews of Dog House. (HVAC Contractor) in Portland (Maine).

Dog House

409 Reviews

229 Comments

HVAC contractor

HVAC contractor

96 Pleasant Hill Rd, Freeport, ME 04032, United States

Description

Information of Dog House, HVAC contractor in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Dog House

Reviews of Dog House

Robyn Lawler

I worked for DH for years, and bought a house. The owner, John knows his stuff. I moved out of state and swore after half a decade, I would do whatever it took to get him back when I relocated back to Maine. He's great. Travis is great, I worked with him for years too. I appreciate their service and dedication very much. It's hard to find now a days. My furnace is running and I'm good to go!

Sheldon Perkins

Dog House just performed an annual cleaning on our two heat pumps. The tech was friendly, professional, very knowledgeable, and got his work done efficiently. He informed us that our indoor units weren't dirty enough to warrant a deep (and expensive) cleaning but just needed routine disinfecting and basic maintenance for the indoor and outdoor units. I had assumed in advance that we'd be looking at a bill of at least $500 for two units but the whole cost was a mere $185. We've also used Dog House to service our boiler and water heater and they installed the heat pumps three years ago. Every interaction with them is just great and I have complete confidence in their expertise.

Amy Simpson

We've used Dog House in the past for normal heater maintenance and had a good experience, so they were the first people we called when we had a burst pipe after the extreme freeze this weekend. Like all the other heat/plumbing companies we called, we didn't immediately get through because everyone was seamped due to the storm. But Dog House was the only company to call us back and they were able to squeeze us in their busy schedule. Communication was great. Josh was our service tech and he was friendly, knowledgeable, professional and efficient. We were very happy with our experience with Dog House.

Rosie Funk

Had a great experience with Olivia and her partner. They were very friendly, courteous, and knowledgeable and fixed our issues with the heat pump system in a timely manner. Not inexpensive but worth the cost for great service. Would recommend!

Susan Fuller

We’ve prevailed upon Dog House for our plumbing needs on a number of occasions. And from the start, with the cheerful way they answer their phone calls, they’ve been courteous, professional, and timely. Their super tech, Josh Moody, has provided us with excellent service. I recommend this company for all your plumbing needs!

Keith Carver

Joe Hash and Nick Wilkerson did a great job replacing our old defunct Fujitsu heat pump with a new one that is now working fine. They were both very professional in this installation, explained clearly what they had done and how to use the new system. We had to wait a few weeks to get them here but it was worth the wait!

Connie Lay

We’ve worked with Doghouse Energy many times over the past few years for both heating and plumbing. They are all friendly, professional and easy to work with. Josh has been here several times now for plumbing issues. He’s professional, informative and completes the job. I’m sure we’ll be seeing him again.

Andrew Johnson

Our boiler maintenance was rescheduled one or two times due to illness and short staffing, so I was concerned that when it finally happened it would be rushed to just get onto the next thing, but that was not at all the case. Noah Brooks of Dog House Energy performed the "annual" maintenance on our boiler that we had neglected the last couple years. He was a great communicator, listened to issues we have observed, and presented potential causes and solutions, while also sharing observations and tips as he cleaned the system. It was a very informative, professional, friendly, and thorough visit in addition to getting our system cleaned up. Thanks!

Pollyanne Melton

John Scola arrived sooner than expected and got my boiler up and running quickly. He was efficient, knowledgeable, tidy and courteous, answering all my questions politely and thoroughly. Dog House has always given me great service!

Amy H

Josh was terrific. He was the fastest most efficient plumber that I’ve ever encountered! He explained all the details of the job and worked hard to complete the plumbing tasks at hand. He was friendly and courteous.

Luther Schalk

Josh Moody was prompt and communicative. He got right down to business and quickly located both of the two things that might be causing our plumbing issue. He obviously knew the system inside and out and diagnosed it easily despite the unusually complicated case and my own uncertainty around things like order of events. He was clear about what needs to be done and what Dog House could do and for what price, without applying any pressure on me to commit to anything. I am very pleased with his help.

Louise Abreu

Robert Hebert worked tirelessly to address the issue we have with our Rinnai boiler. He listened to our concerns and answered all questions. He was patient and courteous and provided excellent service. Thank you Robert and thank you Doghouse for fitting us in as new customers this winter.

Kim Zilius

Doghouse staff have been nothing pleasant, professional, caring people. My tech today was Joe Hash. I could not have asked for a more knowledgeable person. I had many questions with the heat pump system, he took the time to answer my concerns without making me feel like an idiot. Thank you Joe and Doghouse staff. WONDERFUL EXPERIENCE!

Michael Carter

Keagen, Doug and j from Swansea did an excellent job. They were meticulous about everything they did, very neat throughout the entire installation. When they had finished, there was no trace of being there. They seem to subscribe to the notion of leaving their work space cleaner than they found it.. Keagen was very knowledgeable, personable, listened very attentively, never appeared to be in a rush and was very polite as well as genuinely interested in what we had to say. He is a real asset to the company. There was a bit of disorganized activity around the materials needed for the installation,,mistakes on some supplies, but that was quickly taken care of. Overall excellent service.

Crystal Doray

I woke up this morning to my furnace not being very cooperative. They were able to get someone to me today (Robert). I received a text before arrival. Robert was very nice and knowledgeable. Showed me what was going on and fixed it on the spot! Now when I go away this weekend I don’t have to worry about people being cold in the home. Thank you guys for being so great and helping me the same day!

Doug Benner

Our furnace stopped running and we called for service. We were told that their service calls were all booked for the day but they would add us to the list for the end of the day. Noah Brooks showed up late in the afternoon and replaced our furnace motor. Despite it being at the end of a long day, he took his time to explain everything and completed the job in about 30 minutes. Definitely recommend Dog House and Noah Brooks for furnace repair and service.

Nancy Zugehoer

Josh was here for a plumbing inspection and a couple of other tasks. He is very pleasant, quite knowledgeable and efficient. He answered all questions thoroughly and offered advice and information about possible future projects. Pleased with the service.

Larry Helfer

Outstanding workmanship, clean organized and polite. Keegan and Zach worked long days to complete my installation. Extremely knowledgeable and made sure I knew everything I needed about my new systems before they left.

anthony micovich

Great customer service. Our tech Chris was fantastic he really knows what he is doing and I can honestly say I felt he went above and beyond. Made sure that our furnace was spotless. Thank you sir.

S Hamil

Plumbing problem - the stuff nightmares are made of - but Zach from Dog House took care of everything! From diagnostics, to solution options, from fixing the issue to taking care of the clean up, Zach was awesome. Zach was professional, punctual, friendly, and kind. And maybe I lucked out with timing, but Dog House sent somebody over within a couple hours of my call. And a few hours later, all is well again - phew! I would totally go with Dog House again for any HVAC/plumbing needs in the future. Thank you Zach!!

Adam Smith

Noah brooks was such a great person. He was professional as well vary patient with me and my lack of knowledge of what needed to be done. He did vary well with explaining what needed to be done when he came in to look at my furness as well as explaining what he did when he came back to fix the problem. I would recommend him 10/10 times.

Bill Hardwick

We get our yearly maintenance done by Dog House and have always been happy with the service and results. Joe and Keegan have come for multiple appointments and we've been very happy with their knowledge and professionalism. We will definitely be doing business with Dog House in the future!

Bobbie St

Dog House is definitely a team of professionals. I have had some plumbing issues and Josh showed up promptly and helped resolve an immediate issue . After flooring work was done he came back and did the more extensive work that was required. I can’t speak highly enough about his expertise and assistance. Great Job!

Ashley Stephenson

This review is for Robert Hebert only, the technician with Dog House who performed an annual maintenance/cleaning of our gas furnace. He was pleasant, informative and professional and I would recommend his work to anyone.

Judy Philbrick

Josh the Technician fixed a Leaking Pipe under my kitchen sink and did a Doghouse yearly Maintenance Plan inspection ,making sure there was no other issues He was very Friendly, Professional, and Knowledgeable about plumbing .Judy Philbrick Cumberland

Gail Cloutier

Timely response by Chris to request for a boiler not heating our home well. Quickly addressed the problem, very professional. We will have them back for a cleaning in the spring.

Galen York

Although , not being informed of 2 cancellations by the office, which I thought to be inconsiderate . The actual service Tech was a relief . The service Tech was polite and knowledgeable and on time and answered all the questions I had on the third appointment . The office needs to do a better job keeping people informed .

Frances Stone

I am simply adding another accolade to what I had written before. Today I had to have a gasket replaced and some maintenance work done. Robert , the technician, was thorough, knowledgeable, efficient. I have been a fan of DogHouse Energy since they switched my oil heating system to natural gas several years ago. They are efficient, knowledgeable, personable . They have since done annual service work on the system and spotted a defect that was covered by the warranty from the company that had made the part. They were diligent in pursuing the company to cover the cost to replace the part.They have done the installation on connecting natural gas to my generator and to my gas stove insert. The staff including the owner, technicians and office staff are always friendly, helpful, efficient and knowledgeable. They provide excellent work .. good value for the money. ***** 5 stars

Brandon Simpson

Josh came out to fix a boiler line that burst. They were able to get too us quickly, locate the break with minimal drywall removed, and get us back up and running. Josh made sure the whole system was running well before he left.

Kirk Niese

Dog House’s dispatch service was excellent and Noah Brooks diagnosed , fixed our heating issue and communicated everything to us incredibly well!

Meghan Wakefield

An updated review,(12/22) I came home after being away for several weeks to an unpleasant smell in my water. I called and talked to Amy at Dog House and she was able to get me an appointment to have someone come check it out within just a couple days!! talk about pleasant and fast service!! can’t recommend this crew any higher. They only allow me to give five stars. Noah was the technician.He called 20 minutes before he was to arrive to let me know he was coming, he arrived several minutes before he was due, and was polite, efficient, and informative.What a joy to have someone like that helping you take care of your home! I would recommend the service extremely highly! And the ladies on the phone at the main office are so cheerful and helpful!

Eric Hoffsten

We were recommended to Dog House after our previous plumber was unable to complete a job already started (sump pump replacement and pipe re-routing). Not only was Travis able to get in within a week of the call, but completed the work ahead of schedule, and even made adjustments and design recommendations that improved the overall setup and performance of the system. I particularly appreciated the packages offered, which presented price tiers to choose from—from bare-bones "band-aid" solutions to fully deluxe, top-of-the-line products and scope of work. We'll be going to Dog House for all of our energy service needs from here on out.

aynne doil

Keegan Soule was very polite and professional. It was a pleasure working with him! I rate him a 5.

Marsha Kleinz

Zach arrived on time, calling before he got here. He was very professional and gave us information on what he was doing during the repair. He was friendly and well trained on plumbing repairs. We most certainly will call Dog House again. Hopefully Zach will be the one who comes.

Deborah Howard

I found the technician to be polite, respectful, clear in the explanation of the situation, offered options, and he clearly understood his trade. He is a strong example of the type of technician you want working in your home.

Cito Selinger

Scheduling snafus prevent a 5 star review. Once it occurred, the installation went very well, the technicians did a great job, and they explained everything clearly.

Pam Goucher

Adam was great. He was on time and did a wonderful job communicating about the problem and recommending further solutions. Thank you.

Kathy Edwards

Totally gives me piece of mind. They are always professional and explain what needs to be done. I would highly recommend them!

Joane Tait

Dog House is lucky to have Nick. Efficient, prompt, neat and polite. Good worker. Thanks.

susan pundt

Joe Hech and Olivia were great! Professional and friendly, they were on time, left the area clean, and did a great job.

tom hincks

I would recommend this company for large jobs I guess. I’ve been using doghouse energy for my business and home for years but...today I was shocked at the charge. I didn’t have time to do the job and willing to have doghouse handle it. All they had to do was replace a faulty spray gun in the dish room at the restaurant which I did the last one 5 years ago myself. 20 min max. Today my bill was $415 which is the first time I was shocked at the price of this company. $250 an hour per tech wether there their at the job for 5 min at an hour. He spent more time writing out the bill than he did doing the job. So I say wait for a job that is too big for you to handle. Or call someone else that’s a fly by night company that you know how the work is done so they can’t rip you off. There are a hand full of techs for this company. 3 that I have at my place when needed. There all very good at what they do.

Scott Profenno

Technician was personable knowledgeable and gave some good advice as well as did a good job with the repair.

Maria sommer

The technician was very professional, thorough, friendly and very well informed. Zach was also very kind and funny as well as being totally professional. We have used this company repeatedly and will continue to do so! Rosie who is their admin is wonderful too. Always cheerful and helpful. Truly recommend this company for many things! Yesterday we had a plumbing inspection and they are going to install a hot water heater in July for us.

Linda Harroff

As usual DogHouse responded quickly and efficiently. They are a great company to work with.

George Sloan

Keegan Soule from dog house did an awesome job installing our new heat pump system

A H

Doghouse was super professional, friendly, and delivered as planned. The team that arrived was efficient and respectful to us being home that day. They were recommended by our neighbor (who is also very happy) and I am happy to continue recommending them. Great work!

Bernard Mcneely

My heating system was on its last legs. They ordered and installed a new heating system with base board heating. The team that came in were professional and had a good plan for the installation. After the install, they went through all the operation of the system. They did a high quality job.

Bonnie Tobey

My heating system went down during a cold snap at the very end of November. Dog House was booked into January but they offered me an evening appointment for that night. The technician was able to identify the part needed and Dog House searched until they found it. It is a 10-year-old system and the part was not readily available, but they got it shipped overnight and by the following evening they installed it and I had heat. The technician stayed around for half an hour to make sure there were no issues or blocks in the pipes. The dispatcher kept me posted at all stages. I would definitely recommend them and feel good knowing I can call again if needed.

Karen Perry

Travis from Dog House came and took care of 2 plumbing issues. He did an awesome job. He was very friendly, personable and VERY knowledgeable!! We will definitely call Dog House again for any issues that arise! Great job, highly recommend!

Joe Tipsword

The service guy was good and professional. He did great work too. I signed up for their service contract and was told I would get top priority However had them give me a quote for my oil tank and it's been over 3 weeks and nothong.so I called a week ago they said they'd get right on it and still nothing. Guess my money's going to somebody else.

Janet Coombs

The technician was on time and so very professional. Noah went right to work and assessed the problem and fixed it in no time. Noah knew his products well and was able to guide me in exactly what would be beneficial to the furnace. I look forward to doing business with them again!!

Carl Vischer

Serviceman Chris did an outstanding job. Have nothing but praise for Dog House Heating.

cac1101

I’ve used Dog House Energy Services for years. I’ve had them install central air conditioning in my home, and perform maintenance on my forced hot air heating system. They're always professional, courteous, and willing to answer any and all questions I have as a homeowner. Everyone I have dealt with does an excellent job explaining the process and procedures involved with the project they are working on. As a homeowner, that brings an extra level of peace of mind. I will definitely contact them for any issues, repairs or maintenance required for my home.

Nikkilee Cataldo

These guys are really the best. THey know their stuff, are willing to work with our needs, and are very professional.

Larry Turbide

First let me say that their technicians have been very professional and knowledgeable about their work, and I have nothing but praise for them. The installation of the unit was top notch, and I’d say they did an excellent job. But when it comes to the product that was installed, I would definitely say that we have a defective unit. On Monday, January 31st I had to make an after hours call to have a technician come out to look at the furnace because it was making a buzzing sound and wouldn’t start. The technician arrived around 8pm, and thought that the issue was with the burner motor and replaced it. He also stated that he thought there was an issue with our K1 fuel being too cold. On Tuesday, February 1st the buzzing started again, and the furnace wouldn’t start. I realized that the buzzing was coming from the box in front of the blower. I called the answering service at 5pm and received a call back from the office at 5:10pm. They stated they would have the tech call me. At 10:10pm I got a call from John, I explained the situation and he said he thought it was a transformer and would order one the next day. On Saturday February 5th I ran some errands and came back to the furnace buzzing and not working. I called the answering service at 5:30pm, the person at the office called me back and said that they think there is an issue with our fuel. I told her that I didn’t think there was an issue with the fuel because we had the original furnace for the 6 years we have lived here and never had an issue. The tech that was on call got here at 6:30 pm and determined that the issue was with a relay, and it was definitely not a fuel issue. The part would have to be ordered because it was something not normally kept on hand. I got a call on Monday February 14th that the part was in stock and I was scheduled to have it installed on Tuesday February 15th. The tech came Tuesday afternoon and replaced the faulty relay. All was working well until Wednesday evening when I had the thermostat set at 70 but noticed that it was getting chilly. I checked the thermostat, and the room temperature was 65 degrees. I checked the registers, and they were blowing cold air. I called the answering service Wednesday February 16th and was told that the tech on call was not available and that they would send someone over Thursday afternoon to check the furnace. Meanwhile I had no heat and had no choice but to go out and purchase several space heaters to heat my home. On Thursday afternoon February 17, the tech on call came and diagnosed the furnace, concluding that the fan switch relay is sticking, and that the part is not in stock and will need to be ordered. In the meantime, I must hope that the furnace will work, if not then I have to resort to using the space heaters. I feel that these issues should not be happening with a unit that has been in service only 10 months. I know that the parts are covered under warranty, but I feel that having to pay for emergency calls when the furnace is still new is ridiculous, not to mention the expense of having to buy (and the cost of the electricity to run) several space heaters is absurd. How many service calls need to be made, and how many parts need to be replaced before the furnace is determined to be defective?

Jean Welsh

This was the second time Travis provided plumbing service for us. The first time he successfully replaced a twenty year old dishwasher. This time was more challenging. We had purchased a larger “chef style” sink and faucet that needed to be retrofitted into the existing countertop. Travis took his time measuring and preparing the area so it would be a perfect fit. He patiently answered my questions as he went about his work. We’re very happy with the services he provided. Thank you!

Paul Ziton

I had them replace an old furnace,. I received an email letting me know the technician was on his way. They showed up on time and did an excellent job. JB, Robert, and Travis made sure I understood everything they were doing and they are great to work with. The installation went smooth and they ensured all aspects of the furnace and my heating system were working properly. I was impressed by their professionalism and technical knowledge. I would highly recommend Dog House Energy Services and will be calling them in the future, not only for the yearly cleaning, but for any other problems that might arise.

Eben Fogg

Have used these guys twice now and highly recommend them. Furnace went down in April due to a clogged pressure sensor pipe and they came out that day and fixed the problem. Getting a qualified plumber on a days notice is praise worthy in itself. Had a new chimney liner put in December and I believe it lead to my burner getting clogged. Mid January I called, told them my situation, and they got a technician out in hours. Thoroughly cleaned furnace and replaced needed parts and got her running like a top. I had been using other companies for yearly maintenance, but I'm sold on these guys. Great Customer service and fair prices. Well done!

Temple Sisterhood

We have used Dog House for the past three (3) years and they not only repair and maintain our unit, they are easy to reach and ready to address any of your concerns. Highly recommend. We had Jeremiah for a second time and he is punctual and very helpful.

Bettina Bellefleur

I have used them twice now, first to install propane lines for stove then just recently to repair leaking pipe. I am 100 percent satisfied with the professional and quality of the service . I will only be calling them from now on. Great employees.

Julie-Marie Bickford

Upgraded a complicated heating system with expertise and efficiency. Extremely knowledgeable and good at communicating info about both what they were doing and why. Courteous and helpful office staff. Would definitely use again!

Joel Wegner

These people are great to work with. They have helped us with maintenance in the past. They helped us out with a thermostat replacement when our old one finally gave out. They were courteous, prompt, professional and made the repair in under the estimated time. We recommend them highly.

Kimberly Flood

My technician was awesome! Completely COVID safe guard compliant, which made me comfortable. Noah explained everything in detail and he was meticulous, my furnace is running much better and he fixed the odor problem! Highly recommend!

Mary Moore

Rosie and Noah came to the rescue when my tenants ran out of oil and needed their furnace bled. It was an emergency and Rosie was in contact with me the whole time to be sure my problem was fixed. Noah got the system up and running and the disaster was fixed thanks to them and O'Farrell Energy who delivered the oil.

Tina Murray

Robert and Thomas came to clean my Rinnai tankless water heater, they were very professional, on time and did a great job.

Michelle Blasingame

The technicians have always been courteous and professional. Today I spoke with Rosie, their customer service rep, and she was phenomenal. Very professional, kind and attentive. She emanates superb customer service skills. Thank you Rosie, and all of the people at Dog House Energy for being amazing!

Donald Stein

Excellent, responsive and timely service. I'd highly recommend them, especially Zack Mosher as plumber Kniws his stuff and worked quickly and efficiently.

R S Leonard

We had a great experience working with Dog House recently. They came out to address an emergency repair. Their response time was quick, and the service staff were courteous and very professional. Dog House's communication with us has been A+, including follow up as well. This was our first experience with the company, but so far, they have been exceptional.

Jeff Drumm

Dog House serviced two boilers at our home, performing the recommended annual cleaning. Our technician arrived on-time, got right to work and filled us in on what he found. He also provided some good information on preventative maintenance and wrapped things up on-time and at the quoted price. We'll definitely be using them again!

cynthia osgood

I had a great technician for my annual maintenance. He arrived on time, called 30 minutes before arrival, brought me down and showed me specifics of a needed part replacement and had me review his entire maintenance checklist and notes. Very professional and a job well done!

Laura McCandlish

We've had great annual service from Dog House since 2013. They installed a high efficiency natural gas York furnace for us and hard-ducted a gas dryer vent. They are always responsive to emergency calls. We know we can trust John and his Dog House team

Stuart Glass

Dog House was outstanding from start to finish. The amount of detail provided pre- and post-maintenance was the best I have experienced. I look forward to future service and confidently recommend this business.

Lisa Graves

Dog House Energy Services converted our old oil boiler to a natural gas boiler. From the initial estimate to final walk through upon completion Dog House Energy Services was excellent in every way. The office staff, owner John and the installation technicians were professional and went above and beyond to provide top notch service. We highly recommend them.

Sara W

Came out promptly on the day I called, arrived during the 1hr window I was given. Luke was able to get my furnace up and running again and did the annual maintenance while there. They are my go to guys for all my heating needs.

Kevin Ryan

I reached out to Dog House Energy Services at the recommendation of a friend. The company sent employee Noah to conduct annual routine maintenance on my furnace. The service was excellent – Noah was knowledgeable, friendly, and a good communicator. He took the time to answer my questions, explain to me what he was doing, and he pointed out and demonstrated a potential issue with the furnace. It was obvious that he takes pride in his work. I will be using doghouse from here on out.

James Ragonese

Doghouse has always been very reliable for me. They arrive on time for scheduled maintenance appointments such as cleaning the furnace. One time my furnace quit just before a major snow storm. They arrived promptly after the storm had dumped over 12” of snow and it was safe to travel. Had the furnace fixed to avoid any freezing issues. I would recommend them for heating and service work.

Thomas Kessler

The heating technician diagnosed and treated the problem with my heating system promptly and effectively

Nancy Nellis

OUTSTANDING, COMPETENT, FRIENDLY SERVICE OF HEATPUMP, EVEN THOUGH DOG HOUSE ENERGY DID NOT INSTALL IT! DOG HOUSE HAS A VERY VERY HAPPY NEW CUSTOMER

Craig Urquhart

Love your company. Great people! VERY surprised that you don’t replace the fuel tank filter as part of your service($2 item). Clogged filters have shut me down on multiple occasions and just seems like a no-brainer. I’ll change it myself, but would suggest you add this to your service list.

Marilyn Norton

Having had my furnace cleaned and checked by another provider ( who did their best), shortly before calling DOGHOUSE ( from a solid recommendation by another business colleague), yet continuing with the same issues I was impressed and felt confident that we would get to the bottom of the problem. Without hesitation, I highly recommend this company and their staff for knowledge, professionalism, friendly manner and thorough work.Plus very fair and competitive pricing! From the first call speaking to the office representative to saying “ so long” at the door, I feel I have found a rock solid company to handle the care and service moving forward. Thank you so much for your prompt response to my call and compliments on the cup of coffee I offered! LOL 😂 Fondly Marilyn Brunswick, ME.

Stephen Terry

We had a basement heating pipe freeze up. They explained the possible cause, checked the furnace and and worked with me to get my heat back up and running. Could not be happier. All around excellent service from initial contact to prompt scheduling, final outcome and very reasonable billing. Good people doing good work!

Lois Stock

I was favorably impressed w/ the maintenance of my Rinnai gas heater done by DogHouse Energy this morning. The service technician was polite and knowledgeable and got the work done in a very reasonable amount of time. I have worked with Dog House a number of times and have never been disappointed in their work. I would ( and have!) referred friends and neighbors to them with no reservations. Lois Stock

Donald Carey

The service rep arrived slightly later than projected. On arrival he went right to work . He was polite and thorough in his findings.The findings were patiently explained using damaged parts and pictures. I would call them again.

Susan Lowery

On annual furnace service, the tech arrived within the scheduled window and performed a careful professional review and cleaning. He also checked related equipment, made recommendations, and outlined a solution to an issue I had asked be addressed. Moreover, I find that in dealing with the office, staff is very responsive and helpful.

james mclaughlin

Outstanding service and professional. I appreciate your work and taking time to answer my questions.

Leslie Garey

Prompt & professional! They answer the phone with "how can I make your day" I replied with my problem, needing a emergency tech visit. They made my day! They were fantastic! I definitely recommend & will continue using there services where I need.

Rebecca Wegner

I was able to schedule a yearly cleaning and inspection of my furnace during this difficult time of social distancing. I was kept up to date on my appointment through texts. The service team were prompt and excellent in managing their work and safe distance.

Mark Wheeler

Prompt service. Had a shot circulation pump, less than a year old and dog House put it in the warrantee, just charged for the labor. The service people are really nice and show on time and know what they are doing!! I have used Dog House for 2 furnaces (in different houses) and they are great.

Schatze Siegert-Young

Very good! Professional and thorough! Gave me a heads up! Thank you! Was nice and quiet and did not leave a mess! Thank you Jason! And Rosie who I talk to on the phone is awesome! I’ve met John the owner many years ago when he came to my last house in Freeport! Great business! The ONLY thing that can be kind of difficult is the answering service! It’s confusing! Wish there was just one direct number to just talk to Rosie! I now have around 10 different numbers on my phone! LOL! Thanks again for your service!

Seth Metevier

I highly recommend Dog House! Rosie's customer service is exemplary. John took the time to understand our need and explore options in depth. Quote and scheduling process were simple. Travis and Jason were professional and knowledgeable, and provided a thorough breakdown and tutorial for the work completed. Pricing was very fair and quality was top notch! We will definitely use their services again for future needs.

Angela Kase

Noah was extremely professional, as well as quite helpful, in explaining the work he was undertaking and in providing recommendations for maintenance that will need to be addressed in the future.

Alyssa Reeb

We loved working with Dog House Energy! Another company came out to my house 3 separate times for my heating not working correctly and ultimately just told me to buy a space heater!! Dog House was great and coming in and assessing the problem and fixed it in one visit. HIGHLY recommend!

Shay Ruggles

We woke up to our furnace not working and since we were also having a plumbing issue we called Dog House Energy Services. They called us back in about an hour and were able to get us scheduled for a service call that evening. The technicians arrived at about 6:30 PM (within the 2 hour range they quoted) and were exceedingly nice for their last call of the day. They were able to service our furnace (which we've been trying to get scheduled elsewhere for MONTHS) and replace a worn out part within an hour. Our OLD furnace sounds great and the house is back to being toasty warm! We will definitely be calling these guys again!

Wendy Lackie

The technician, Noah, was very pleasant, on time and extremely knowledgeable. He went out of his way to explain everything he had to do and did. I would highly recommend The Doghouse and Noah for anyone’s needs.

jon rogers

This past weekend we discovered that a tank had sprung a leak and was spraying our boiler and had lost our hot water. After calling the Dog House for help and leaving a message they returned our call in very little time. John assured us that he was just finishing a job in Freeport and would call when he was on his way. The bottom line, within about 3 hours from the first phone call the work was done, mess cleaned up and we were back up and running! Solid Company and great work ethic from the guy that showed up!

Maine Green

We called them for service on a gas boiler that hadn't been serviced in several years. The pressure relief valve was leaking. They worked with my schedule. The two technicians were friendly and capable. They got everything back in top shape and did a great job!

Stephen Prescott Jr.

We moved into our house in 2018 and Dog House Energy has been great to work with when we had issues with our older heating system. Very responsive, affordable and showed up on time, if not earlier than expected. We look forward to using DHES for our future heating needs!

Sandra Mayo

My old furnace was failing and emitting kerosene fumes every time it came on. I got a quote from Dog House Energy on Monday afternoon for a new furnace and installation. I explained my situation about the kerosene fumes and they escalated my install to an emergency install. My new furnace was installed Wednesday. I purchased a propane fired furnace capable of air-conditioning. The crew was very friendly and polite and very efficient and skilled. I could not be happier with the service I received! Thank you Doghouse!

Melissa Bouchard

These guys are amazing! I have been having an ongoing issue with my boiler for about 3 months and Dog House Energy has been patient and very helpful in trying to figure it out. All of their technicians have been super nice and very knowledgeable. I would highly recommend Dog House Energy Services!!

Dorothy Jones

I got an appointment within a week. I received a text message with the service man's name when he was on the way. When he arrived, he introduced himself and got right to work. He gave me a report on the status of the furnace. I paid by check but could have used a credit card and he left in less time than advertised. The whole experience was very professional.

Rachel Reed

We were referred to Dog House Energy by our propane dealer for the installation of a gas stove. Erin and Michelle in the office were pleasant and helpful every step of the way, and John was a pleasure to work with. We would not hesitate to call them again!

Kelsey Willard

I have been using Dog House both in my own home, and professionally for my office needs for several years now. Always efficient, communicative, and professional. 100% will continue to call them and refer others!

Jaye Kalil

Noah was very professional. He answered all our questions. This is not the cheapest service provider but they are trustworthy and perform exceptional service.

Karen R. McArthur

The guys were on time, professional and OK with all my questions. They needed to trench through my planting beds for the gas line, but asked before doing it. I was totally fine with it. Finished new gas connection was fully tested and looks neat and professional.

Karen Tobias

EVERYONE I dealt with, from office and answering service staff and technicians were courteous, knowledgeable, kept me informed of progress, were patient with my questions and extremely service oriented. I will highly recommend Dog House to anyone who need HVAC services. Five stars!

Leticia Westrum

Noah Brooks is very professional, courteous and knowledgeable.

Linda Doyle

I LOVE The Dog House! Been w/them for 3 - 4 years now & they never disappoint . Jonah, the service tech, was very thorough & forthcoming w/any information of which I needed to be aware. My furnace sounds so much better now. Huge difference. Thank you Jonah for your expertise. Thank you Dog House for being there.

John Deans

Out furnace went down and I couldn’t get help with my usual heating technicians, so I needed to call someone new. I was so impressed with their service, they we so fast to respond and get a technician over and the technician went above and beyond helping with some extra items that I hadn’t noticed but needed a fix. Definitely worth a call!

John Kilbourne

I needed to change suppliers, and this company, as compared to the historic company which appears to not care all, has been incredibly responsive and fast. When you call, you get an actually happy human who is glad to hear from you, cares about your business and is happy to help. We may wish that all companies are like that, but they aren’t.

Amy B

Noah was wonderful. He was prompt, professional, efficient, and clearly explained any areas of concern (as well as showed those areas of concern to me). Cost structure was laid out at the very start of the call, as was information on the loyalty program. I am very pleased and will happily use, and recommend, Dog House Energy in the future.

Miro Zieba

Very professional, yet personable. Called Tuesday, serviced Thursday. Punctual, with calls before arrival and upon departure. (I wasn't there) Verbal and written as to what was done. ... I eagerly anticipate the intro/availability of their maintenance contract.

Nicko Goncharoff

The team at Dog House went way above and beyond when they arranged a rapid boiler and heater replacement for my 81-year mother. The temperatures were falling and she’d been without heat or hot water for nine days. To add to the challenge this all happened right before the Thanksgiving holiday. The team treated her and her situation as if it was one of their own mothers needing the help! This year we are giving thanks for the good people at Dog House.

Paul Friedman

Great service from start to finish. From the first phone call all the way through the process they were friendly and attentive. The tech they sent to the house was friendly and efficient and left me with zero questions. I would definitely recommend to a friend.

Bob Boulier

Noah, did a great job explaining the condition of the system!

David Mazer

The folks at DogHouse energy are great. They did a wonderful job installing a gas boiler and have always delivered prompt and efficient service. I would heartily recommend them.

Charlotte Fitch

Friendly staff and techs. This is my second year. I like the fact that they give heads up when they're on their way. Compared to other cleanings I have had.....they seem to take longer....I'm sure it's because they're doing a thorough job. I plan on being a long time customer !

Ellie mae

Rosie fit me in during a very busy time of year. Keegan was very friendly and professional and even asked if I had any questions after the furnace cleaning. I would highly recommend this company

Donna Rice

Travis corrected the shoddy work done by True North. The dishwasher is now installed correctly and the sink drains without leaking.

Mardie Womeldorf

Zach Moser replaced the shower head, valve etc in our tub. Awesome job.

M Lavergne

I've used Doghouse services for several years and has always been pleased with their service. Their employees are very knowledgeable and professional. I would definitely recommend them to other people and friends.

Sidney Hall

Everyone I spoke to and was in touch with was very kind. Always got back to me. Worked really hard to solve my problem! One of my first big adult moves and they made it super easy! Would 100% recommend!

Tenley Libby

Dog House Energy is phenomenal in everything that pertains to their clients and business! The prompt response time and ease in making an appointment, to their workers just made this experience hassle free and comfortable!

Thomas Knedler

Always can count on your customer service to help me maintain my heating system. They do an exceptional job and always keep me informed. Great teamwork.

Peter Troast

John interrupted his evening to come over on a minus 10 degree night when our boiler wasn't firing. He's not your typical heating guy. Very mechanically knowledgeable, and is Building Performance Institute (BPI) certified, so he not only understands the equipment, but also the entire house as a system. He's one of the elite few that gets that everything works together--insulation, air sealing, equipment, etc. Highly recommended.

Robert Dodge

The first annual service of our one year old heating system went very well. Derek addressed my concerns and left the installation in good shape.

Paul Mentag

Exceptional communication throughout the process of an annual maintenance. Braeden, the tech was very detail oriented and extremely professional.

Colin Baker

Doghouse Energy provides excellent quality equipment that is properly installed at costs well below their competitors. They always get my business.

Nate Hoy

I've had them out for several different visits over the last 10 years or so and they've always done an outstanding job at a fair price.

Gale Johnsen

They have been an absolute joy to work with. Professional, great communicators, really high-quality work. I would recommend them to anybody. Thank you, DogHouse.

Steven Mann

These folks came through with after hours emergency propane delivery for me during a major storm ... great service !

Alison Freeman

Dog House Energy Services has serviced all of our LNG appliances and our oil furnace for years. We trust them completely.

Allen Corey

The tech was great, only reason I gave 4 vs 5 stars I have been waiting for a quote for another service for about a week. Still waiting on the estimate.

Mark Humphreys

Dog House Energy installed a hybrid hot water heater. They were excellent in installing the unit and explaining how to use the unit!

Diane Briggs

A very professional young man arrived promptly and was very thorough. He took the time to explain to me what he was doing and why.

Langston Harris

I discovered that there was no hot water in the house. A call to Dog House resulted in a fix within three hours. I consider that excellent service. Thank you Dog House.

Paul Clark

Honest reliable heating professionals. Office staff seems unorganized response times have gotten longer and the customer service experience has gone down.

Mrs Landin

I was very impressed with the man who fixed my furnace..he was very nice and extremely knowledgeable in his craft.he listened to what had been done and what had not fixed it..I was nervous having someone inside during CV.but he was the type of person that made me so at ease,as if I'd known him for a long time.and he fixed my furnace so well.I would highly recommend this company.

dwayne rogers

They were very efficient, friendly and did all they could do to get my furnace fixed and not overly priced I’m a very happy customer!

Owen McGillicuddy

The technicians were very friendly, knowledgeable, and professional. They showed up on time, were very thorough and honest! Would definitely recommend!

robert marcoux

Heating system broke down. Repair crew was bright and informative, and they did a fine job of repair.

Michael Ballback

They did a professional job installing a Rinnai heater in my basement. I was impressed with how neatly it was installed and how they took the time to explain its operation.

Elna Joseph

Keegan was friendly and professional and thorough when cleaning and adjusting our furnace.

Linda Beauchamp

We have always gotten great service! My technician carefully explained things to me, and even let me know what parts are going to need replacing.

Lucy Damon

Thank you for sending Jason over to clean my furnace he did an excellent job. it is wonderful being able to take a shower and not run out of hot water.

Dave Matychowiak

They responded extremely quickly, were very profession and the service tech was well prepared in the services required and was very nice.

Burke Long

Technician John Bolton is thorough and meticulous about troubleshooting and fixing the problem we had with our heat pump. Thanks.

Paul Leonard

They were great, I plan on using them going forward. Highly recommended.

Maryann Mackenzie

The gentlemen that come to our house were very knowledgeable professional polite and thorough. We will continue to contact them for future needs.

Eric Dunn

Texted before arrive, friendly and explained what service entailed. Kept mask on and worked efficiently.. cleaned up after. Very satisfied.

Bob Holland

They were flexible with scheduling, cleaned the furnace thoroughly (and increased the efficiency), and the bill was what they said it would be. Can't ask for more than that!

Tom Levin

Great guys, did an excellent job.

Helene McGlauflin

Doghouse is highly professional and competent. The service providers are friendly, considerate and knowledgeable. I would highly recommedn them to anyone

Lee Cote

Replaced our boiler and installed a heat pump water heater, they arrived when they said they would and finished the job in just one long day.

Xue

Doghouse has the best staff! Great customer service reps and patient and polite service technicians. Best companies all around

Dimitri Seretakis

Extremely competent, responsive and fair prices. This has become my go to company for my properties heating needs.

Casey Lawrence

They went the extra mile to fix our hot water heater and charged us nothing. Just wish they were better about returning phone calls

123sotaman

They replaced my 12 year old propane water heater quickly and when they said they would. Nice folks. C. Brunswick

Dennis Menard

Great customer service from the call in to request an appointment to the technician at the house. I would highly recommend this company.

Linda Suitor

He did a great job fixing our issues -- he was great about explaining everything he was doing and getting it all working again. Really appreciated it!

Joanne Marco

Replacement of circuit panel, capacitor, motor

Johnna Stanton

on time, thorough, clear. Liked the texts to update me when the service person was on their way. Extremely professional.

todd steinman

Service was done very professionally , with shared info on service performed, answered any questions I had and extremely courteous throughout process!! Definitely recommend !!!

Tiger Curran

Love this company, all their techs are polite, curtesy and professional. No problem at all recommending this company to my friends.

arnold mitchell

Great job by Jason and his team. Good coordination with Fielding's Oil and PP.

Charles March

Bob is a first rate plumber, and did a fast and quality job after explaing the process. Thank you.

Michael Sedgewick

They did good work.

Tim Blanchard

Estimate for Heat Pump system

Sharyn Peavey

They were on time, called me and chased me down instead of the other way around. Quality service, I highly recommend them.

B&C Hull

Wonderful experience with Dog House!

You’re Beautiful

They were professional and COVID safe. Fair pricing also

Peter Paluska

The Doghouse people are some of the most pleasant we have done business with. High marks!

BAILEY KEATING

They responded quickly and fixed my heating problem. Much appreciated!

Paul Van Savage

New furnace install. Great efficiency, done on time, on budget. Very satisfied.

David B

Excellent service dedication care and competence. Who could ask for more? Have used them for over 15 years.

Rick Tetrev

I am very impressed with Dog House, they came highly recommended and they proved to be as good as I was told.

Ann C

Even though it was during the Christmas weekend they were very prompt in returning my call. My rinnai is back working!

Sandra and Del Gray

Replaced to bathroom sinks and faucets, Excellent workmanship, would highly recommend

Chris Munsey

Would highly recommend, very happy with the service. Knowledgeable technicians and transparent policy.

Tim Reed

Technician fully explained quote , did the work quickly and everything worked out great. Thanks

John Civello

Very professional, knowledgeable, ready to answer all questions, reviewed all work done and what findings were.

Katie Larsen

John Bolton was top notch. Very professional and knowledgeable.

Henry Korsiak

Good thorough work,

Virginia Wilder Cross

We very much appreciate how quickly the service was completed, and how accommodating the serviceman was. Thank you!

Bob Swenson

It's hard to believe a home heating oil abatement could be so easy. Thanks to the entire team.

Tony Dowling

Dog House has been great. Knowledgeable, friendly, and responsive.

Lance Demond

The techs were very competent and the owner, John. was very knowledgeable

David Anderson

The nicest group of people you could want to work with. Clean, respectful, and on time.

Nicholas Levintow

Plumbing work estimate

Francis King

Best heating contractors in the Midcoast. Top notch service.

Jeffrey Yopp

We've used Dog House for years. They do a great job.

Dana Storer

Great company. I purchased my furnace from them.

gloria Kellogg

Thaw frozen waterline plus remove grease trap and replumb

Jessica Joseph

Great service as usual/ very professional and tech was on time.

Lynne Brace

We were very happy with their prompt on time service

David Poulicakos

Outstanding service.

John Lowe

Did a nice job and explained how the unit should be used.

Toni Kemmerle

Good work. Came promptly and fixed the problem.

Kim Merrill

Friendly, outgoing and extremely professional!! 5 stars ⭐️⭐️⭐️⭐️⭐️

Dane Wong

Technician was thorough and professional.

Evangeline Blouin

Good friendly and helpful service

Mark Spalding

Problem identified, problem solved. AND, through attention to entire system. This is the way service should be!

GARY HERSOM

Repaired plumbing fixtures, still working on plumbing issues.

James Hendricks

the only company I use, highly recommend

Leigh Doran

Overall, pretty good service

Kendall Harnett

Good people who stand behind their work.

Kerry Tull

Not punctual, but very knowledgeable.

Kirk Townsend

They are doing a great job.

M Dil

Solid service. Very reliable.

David McCaskill

Did a great job as usual

Danny James

excellent service, fast, clean and prompt

Susan Brownie

Straight-forward, professional service.

Michael Samson

Excellent company and technicians.

Lori Bortell

Very caring and helpful...

Sandy Stott

Prompt, professional work

joe kohl - merlino

Respectful, Professional and thorough

Mary Tomisin

Nice

Kathleen Magno

"Good Job!"

Morton Krantz

On the ball.

Amelia Hansen

Very happy with the work done on our leaking water pipe. We set up an appointment time, Josh came and gave an estimate, and was able to have the issue fixed right then. Everything was professional and fixed quickly. Thank you for a great experience!

Roben Voigt

Olivia and Doug did an excellent job of replacing leaking oil pipes going into the fuel oil tank in the basement. They also cleaned up the tank after making the repairs. They were also very pleasant to deal with today.

Lisa McGlinn

Noah was polite and punctual. He explained the problem and worked on it.

Andy Snyder

Josh came in to repair a bad sink trap and ended up clearing and reconfiguring a great deal of the drain system. His perseverance resulted in a long term solution and he managed to get it all done in the same day. I am very satisfied with the work.

Jacqueline Cohen

Excellent service

danielle sanokklis

Excellent service! Professional and affordable.

Leslie Belz

Eric Sharp

Judy Toothaker

Karin Soderberg

Gerald Pepin

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