Reviews of Atlantic Heating Company, Inc.. (HVAC Contractor) in Portland (Maine).

Atlantic Heating Company, Inc.

50 Reviews

42 Comments

HVAC contractor

Heating equipment supplier

474 Riverside Industrial Pkwy, Portland, ME 04103, United States

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Description Map Opening Hours Reviews Contact

Description

Information of Atlantic Heating Company, Inc., HVAC contractor in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Atlantic Heating Company, Inc.

Sunday

7 am–5 pm

Monday

7 am–5 pm

Tuesday

7 am–5 pm

Wednesday

7 am–5 pm

Thursday

7 am–5 pm

Friday

Closed

Saturday

Closed

Reviews of Atlantic Heating Company, Inc.

Jennifer Lambert

We have been Atlantic fuel and service customers for almost four years and have always had a great experience with the quality of their work and their people! They were the only ones willing to help when our furnace stopped working on a cold December morning and earned our loyalty that day. More recently, we bought a new home and Atlantic replaced the old, inefficient boiler with a new Buderus model - they arrived on time with plenty of help, worked quickly and efficiently, gave us a great tutorial on our new system, and left our basement cleaner than they found it. We highly recommend them!

Charles Murray

Atlantic Heating Company replaced my old furnace with a new system. They explained my options and the benefits and drawbacks to each. Their bid was below all competitors and they were able to complete the job months before anyone else. They showed up exactly when they said they would and did a fantastic job. The system has been 100% trouble free and uses a fraction of the fuel that the old furnace burned. Highly recommend!

Heidi Davidson

The folks at Atlantic Heating have always been nice and friendly. A few weeks ago I forgot to put out payment when I had ordered and oil and they didn’t deliver it. I didn’t notice that it hadn’t been delivered until the tank was almost empty. When I called again, they came right out that morning and filled up the tank so that I didn’t have to run out of it and pay extra fees to deal with that. I was really grateful to them for responding so quickly.

Moriah Hall

Have been customers with Atlantic since 2016 and can’t recommend enough. Everyone is timely, efficient, knowledgeable and overall provide excellent customer service.

Kate Ring

I am a new customer to Atlantic Heating Company, my first delivery was today! They showed up on the day they said they would, even though we are in a storm, and they found my house, which can be a challenge! The driver was very nice. I switched to them because they were 40 cents less than the company I used to use, and I am going to stay with Atlantic Heating because they seem very fair and have great customer service!

Tarley Bean

I've always been a prebuy customer. After a number of years with a different Portland company, I checked out Atlantic Heating from an advertisement in a local newspaper. Atlantic was hundreds of dollars less than the other company. I signed prebuy agreement with Atlantic and sent the other company a termination letter and very glad I did. I get great service from Atlantic and I recommend you give them a try! BTW...the other company called to say they'd reduce their price to compete with Atlantic. I said no thanks, I've already changed.

Nicole Bellino

I've been with Atlantic heating for almost 9 years now. I called last week mind you it was the coldest day of the season. I woke up Tuesday morning 7:30 with no heat, I called Atlantic heating after the lady got me to calm down I explained to her that I had two small children. Atlantic Heating had someone at my door step within 15 minutes. I asked the technician how much it was going to cost halfway through the service because I had to leave for work, he turned around and said no charge. I almost burst into tears I'm so thankful and I will never go to another heating company, thank you so much!!!

Rachel Conley

A few years ago we ran out of oil on Christmas Eve! I called my regular company and they said they couldn’t come so I started calling other companies. The few I called either didn’t answer or couldn’t come and one said they would come but they wanted a pretty big service fee! Finally Atlantic listened to my story of being so busy with the holidays and forgetting to order oil and they said they would come !!! I have been with them ever since...no one else will ever get my business after that kind of caring from a company. Now my kids are grown up and they are using Atlantic for their homes...so I thought I should finally write a review. They are hands down some of the best customer service I have ever experienced with any company!

S B

I had an exceptional experience with this company. The oil delivery itself was nothing unusual, they showed up, filled the tank, and I paid. Their service technician however was another story. The man's name was Scott and he was incredibly skilled, professional, and friendly. I asked him if he minded if I watched him work, because obviously furnaces break from time to time and there might be an emergency at some point where I needed to work on it. He invited me over to pull up a stool and explained what he was doing and why every single step of the way. He was absolutely fantastic, explaining everything and doing so didn't slow him down a bit. You can tell the measure of a tradesman by their efficiency, economy of motion, organization, etc. He didn't grab the wrong socket a single time on the entire furnace. He knew what every size was, he could grab the correct tool out of his box without even looking. He also laid down oil pads to prevent drips on the floor, cleaned everything up, and just did a fantastic job all around. I'm definitely going to request him specifically next time I need my furnace serviced. Great guy. You just don't see tradesmen like him very often anymore.

Brian Pitreau

I've had 10 years of oil deliveries that always come the day after I call. Today they showed up and my driveway was blocked so they couldn't deliver. After a phone call with their main office and some concerns on my end that the rest of the week might be an issue with a blocked driveway, they had their driver come by within 20 minutes. They also fixed a faulty controller on my boiler and even though it took a few tries, they got everything running excellent without charging me a dime more than it cost.

N Norton

Bill at Atlantic Heating Co. has taken care of heating our home for over 10 years. We just replaced our 55 yr old furnace and the job was done perfectly. His crew was friendly, fast, efficient and left the house clean.

Jenny Chang

I recently had my 14 year old AC replaced by Atlantic. The entire experience from sales, estimation, and install couldn't have been better. Jamie during the consultation process was really helpful on the pros/cons of AC combinations and Kyle and his crew was on-time, knowledgeable, and courteous. I'd highly recommend Atlantic!

Carolyn becker

Ken came to check out our A/C as part of routine maintenance. He found some problems in our attic from the A/C and came prepared to fix it, which he did. He also checked out the whole system and made sure that everything was working properly. I mentioned the problem with our radiators that had frozen during the winter and he said he would follow up and send someone out to look at them and order replacements. I am confident that he will do this. Overall, I was very happy with his professional and friendly manner. Of note, he cleaned up everything beautifully and left the house and A/C unit in excellent shape. We are very delighted with the service from Ken L and the others at Atlantic.

Peter Anderson

I hired Atlantic to replace an exhaust pipe on my furnace, along with some other work. They did an excellent job. I had a small concern with the pipe months later so I called them. They arrived, checked the work, made a small modification, and didn't charge me a dime. A company that stands behind their work like that is a company I will use over and over.

Laurel Jordan

Reliable and professional. Tremendously good techs. I've been using them since 2011, so a bit over six years now. Totally responsive and reliable for ordinary deliveries and maintenance, as well as emergency situations. Their emergency service is remarkable - it is relatively easy to conduct scheduled maintenance and deliveries in a reliable and professional manner, it is not easy to deal with panicked people in the middle of the night who have no idea what part failed. Their response to the unexpected is what elevates their service from "great" to "excellent" and is the difference between four and five stars for me.

Debra Ann Gorneault

The crew all worked efficiently and as a team. They were all knowledgeable, nice, fast and cleaned up! I am so impressed with this company, with not only their knowledge but how they worked well together, how they did simple tasks to perfection :ie. such as soldering the pipes-were clean, no drips or 'chrome effect' to being careful around my new plantings around the foundation. The new boiler and water heater works so much better, looks better and is a lot more efficient.

Julie Anderson

Very responsive team for the several months I needed to plan my project. I'm very happy with it, and would recommend this group highly! They installed a dual head mini-split system, and worked with me to plan for wintry weather and my concurrent installation of solar panels. The guys who installed were responsive, punctual about time, and cleaned up very well.

Stephen D

Enrique and David were at my house for five days. They did an excellent job. They were polite, knowledgeable, and clean. They answered all of our questions and were very accommodating. I highly recommend them.

Susan Abercrombie

I have purchased heating oil and burner service from Atlantic Heating for over 30 years. Fairly recently I have also gotten plumber service from them. The quality of service has always been excellent!

Nicola Thompson

Mynor and Steve were so helpful and professional. They worked in really hot conditions and got the job done! They installed our new AC unit and cooled down the 2nd floor for us. We're so thankful!

Jay Torian

Had a very good service visit last week. Jorge diagnosed 3 different heating and ac issues in about an hour and was a very nice person on top of it all. Thanks for a good visit and a great tech.

Harrison Jones

I do not know why Harrison s name has popped up but anyway ,Jamie from Atlantis Heating just left my home and he was a complete professional and had my furnace running like a top in short order. He answered all my questions and had some good suggestion for the future. I will defiantly be calling Atlantic again. Thanks Tom

Jim Fiala

Ken L was terrific, Extremely helpful and pleasant. He was able to quickly figure out my issues and take corrective action. He was professional and obviously takes great pride in his job.

Ashley Hart

Big shout out to this company for helping my family last minute! I’m so glad we found them! Great customer service.

Debi Moynihan

I have been with Atlantic heating for over 25 years!!! They are the best. I trust them that they are not going to tell me I need a part on my furnace and when I don't.......

Becky Hood

Always very pleasant when I call, very prompt on showing up in a timely manner. The drivers have always been respectful and grateful for any tip I'm able to give. Ty to all at ATLATIC