Reviews of Ideal Air Conditioning and Insulation. (HVAC Contractor) in Phoenix (Arizona).
Ideal Air Conditioning and Insulation
4127 E University Dr, Phoenix, AZ 85034, United States
Description
Information of Ideal Air Conditioning and Insulation, HVAC contractor in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ideal Air Conditioning and Insulation
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
Closed
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Reviews of Ideal Air Conditioning and Insulation
Gabriel Chagolla
Ideal Air Conditioning just amazed us. We had a new system put in several years ago but Ideal Energy and they did a great job installing the system at that time. But fast forward to Tuesday this week and our AC went out!! It is miserable in Phoenix right now and we were furious, stressed and miserable. We called Ideal Air and Adam came out Wednesday to fix the system he did some repairs they system was up and running! However, but the time we got home the system had gone down again. We called Ideal Air again and they said they were going to have to replace the compressor but that would take a few weeks due to ordering and shipping. We obviously can't wait 2 weeks for a compressor so we set up a call with the owner of Ideal Air Alex and we went over all the issues we were experiences and some were our fault (as the customer) not being timely replacing the filters but there was an error on the companies side as well with setting up maintenance. So we did have quite a few issues to work through, but we did and Alex wanted to make us happy, and he succeeded! He had Adam come out Thursday morning to replace the whole AC unit we have a brand new Tran AC unit and they (Adam and a few other technicians) installed in less then 4 hours. We honestly could not be happier with this outcome. Alex really made everything right for us. We will not be using another company again, we will be customer's for life due to the companies hard work and dedication to us customers. Thank you Ideal Air for getting us a new system, being so cooperative, responsive and customer friendly. Alex and Adam have really gone above and beyond for us and we are beyond grateful.
Devon Dodge
I could not be more pleased with the results of the work that was completed. I had an energy audit performed on my very late 70's home, as my energy bills seemed to be quite high for a single story. Brandon Walton was sent out to perform the initial audit and provided a simple three tier plan on what would bring my home up to 2022 spec's, along with a plethora of information regarding the ducting, insulation, and condition of my home's cooling system. Chose the duct and vent repair option and Ideal Energy sent Michael Hahn out to perform the work. Communication was amazing mixing both text messages, calls, and emails prompting me on every step of the project Michael and his crew completed. They performed this work all while never meeting the team at Ideal so I felt safe and secure when having a business enter into my home. The work completed was clean and greatly improved the overall air flow into each of my rooms. Highly recommend the team at Ideal Energy for any air conditioning/heating/air quality needs. Thank you!
james tipton
Ideal Air did an amazing job from the very beginning Alex was very professional and responsive with the quotes and extremely helpful explaining the job in detail. Cristian and all the other technicians were very polite and professional. They did an amazing job of prepping the areas of the house with plastic covering the furniture and the floors. When the job was complete the techs cleaned up all areas as if they were never there. I would highly recommend this company.
Justin Watson
Very professional and knowledgeable .When Brandon inspected the house he did a very good job. He found a lot that needed to be fixed . I was on a limited budget and he was willing to work with me through that. Shows they can be flexible to meet your needs as well as suggest the best for what you're wanting! Update: I signed the contract they came over and did the work and did an amazing job. I would highly recommend them they took what was the previous owners hack job and turned it into a legit installation that works now. I'm a happy customer 😀.
Laura Braidi
I arrived home after a long day to find my house very warm (on a 110 degree day). I called Ideal as they had helped me once before when my heater had issues. They were so responsive, their staff Adam was at our home within the hour.
Adam was so thorough at inspecting our unit and explaining the issue (although the unit was serviced by another company months ago for cleaning it seems the coils were dirty). He never tried to up-sell me. He worked quickly, although he had a few moments to say “hi” to my dog Indie when she jumped up onto his knee.
I’m so grateful they made it out today, their customers really are prioritized and valued. It would have been a miserable night for Indie and I. My only regret was not having them do the initial service- moving forward they will be the ones cleaning and maintaining our unit. .
Christy Stadler
Wes was punctual, very knowledgeable and respectful of my home . He answered all of our questions with ease and it was clear he had a lot of years of experience. I always get 3 quotes when doing any home project, not only to get the best price but to make sure we are getting the best quality and service. We will be using Ideal air for our project .
Carol Brown
We had Wes, a fantastic technician, come and inspect our entire home for an energy audit. He was very thorough and answered all our questions. We’ve had multiple quotes for our house projects and his quotes were fair and reasonable. I highly recommend!
raiderfan49
Brandon was awesome and so was the other guy, sorry I can't remember his name. Very helpful and knowledgeable. As far as the actual job I was at work but my wife was here and she said everything was done great. The guys cleaned up and even put some of our furniture back in the garage. As far as the service there's a huge difference already in the temperature in the house it feels warmer and not as cold. Looking forward to Summer for once lol. Want to see what a difference it makes then and the temperature and also the electricity bill. Overall satisfaction was excellent and I would definitely recommend them to anybody who needed the same service. We will definitely be using them in the future if need be.
brittany lindvall
We had another great experience with Ideal Energy! Our service tech was knowledgeable, helpful and made sure to keep us notified throughout the process. Luckily, our repair was under warranty and they were able to get the part installed within 24-hours. Thank you, again, for the great service!
Cay Carpenter
Need to have new insulation put in our attic, Wes showed up on time, Was very professional and explained what all of my options were. We are Having our attic Sealed and insulation done next week, I very happily would recommend ideal air conditioning And insulation. UPDATE: Camarillo and his crew showed up on time to do our insulation/ Attic sealing. All the guys were very Professional and Personable. We are Very Happy with Ideal Air Conditioning and Insulation and look forward to seeing our home having better temperature control and lower Heating and cooling bills. Thank you.
Chris Perry
When our AC died at the beginning of September, they loaned us a portable cooler until the install could be complete. The team installed the new unit quickly but, by accident, they left a hole in my roof. It rained the next day and water leaked into my attic and ruined some of the drywall in the bathroom. To their credit, they sent someone one to repair the damage. It took a few weeks to get the entire repair done, but I appreciate that they made sure that the job was done correctly. In the end, the new AC unit works well and we are happy with it.
jude fightmaster
I am in the process of interviewing Duct/Insulation businesses to audit our home for energy efficiency. I will analyze bids from three firms, Ideal is one of those businesses. Wes, their rep, was prompt, professional, knowledgeable and well experienced. He was thorough with his inspection and detailed with his assessment and proposal. I will make a decision by the end of this month.
Kristin Maxwell
Adam W. was very helpful in diagnosing and fixing the issue we had called about. He also showed us some general maintenance/cleaning that needed to be performed to keep our system running well and completed the work right then. The only unfortunate part was that it took them 4 business days to return our initial call to request them to come check our system, but that’s not Adam’s fault. Otherwise it would have been 5 stars.
Don Schoen
Ideal Energy is a great company. Well run and all the associates seem to love working for them. They might cost a little more than some of the others but well worth it!! I have always felt they've gone above and beyond what I've asked.
Tracy S
Let me start by saying that you will be hard pressed to find a person more passionate about indoor air quality than me. After struggling with bizarre health symptoms my entire life and then watching my poor children do the same, I set out on a decade-long mission to figure out how and why we were 'different'. As it turns out, we have a rare genetic immunodeficiency passed down from my mother's side of the family. In effect, we are the proverbial coal mine canaries of our world.
Since there wasn't much to be done for us treatment-wise from a traditional medical perspective, I focused on prevention.
Among the things that have made a huge impact on our health is focusing on indoor air quality. Even in a home with zero issues (which is highly unlikely), things like VOCs, fumes from cooking, and endotoxins from tap water are just some of the indoor air contaminants that can build up in our modern, tightly sealed, energy efficient homes.
I wish it was as simple as running air purifiers but HEPA filters can actually make some contaminants (like endotoxins) worse. Fresh air ventilation is critical but unfortunately rarely included in standard construction. Thankfully, I found Ideal Air who was able to install an ERV (energy recovery ventilator) in our home. An ERV or HRV (heat recovery ventilator) will pull fresh air in without a massive hit to the HVAC and energy usage.
While certainly not inexpensive, it's a worthy investment in our health and future.
Lindsey
Ideal Energy has been nothing short of professional. We had 2 units installed and complete duct work redone. They have also been very patient with us in fine tuning the zoning that was installed to ensure maximum comfort in the bedrooms. Definitely recommend using Ideal!
Joshua Fortunatus
Chris and Adam were professional, friendly, and informative when cleaning my mini split unit. They explained what they were doing and why and gave me tips on how to ensure my split unit stays working great. Highly recommended.
Denise Carberry
Chris is a gigantic asset to this company. He’s very knowledgeable about all A/C concerns and very thorough in all of the inspections. Very friendly and always has a smile on his face. I’m so glad I found Ideal Air Conditioning Co when they came out and did a show and tell for the garage A/C unit in my Encantarra Community. All staff are amazing.
Thank you for such a wonderful experience.
Freddie Delgado
This is the second time using Ideal Air conditioning and both times they were prompt, courteous and very knowledgeable. I felt I was treated very honestly and were not pushy in trying to upsell me on any work or repairs that weren't necessary. I will definitely use Ideal Air again and would recommend them to anyone I know.
Bernard PHILIPPE
The sales process with Brandon was surprisingly efficient and more importantly transparent: Brandon explained his calculations and showed me the options based on my needs. Additionally I asked for a professional opinion on another matter and Brandon was very informative. I signed off on the quote I was interested in and so far the process has been seamless.
Will recommend wholeheartedly.
Tony Behrend
Adam is the nicest guy. He is polite and professional. His knowledge of our system is phenomenal. He cleans up after himself and never leaves a problem half solved. If he is setting the standard for ideal energy, then everyone should use them. We couldn't be happier.
emily miller
From Wes (did our evaluation/estimate), Alex (one of the owners), to Cristian and his crew, we had nothing but wonderful experiences with Ideal Air. They were on time, wasted no time, and cleaned up nicely after each day. We had some issues during the time they were scheduled to work (surprise daycare shut down and internet going out), and they were so helpful in figuring out how to best accommodate the curveballs we had. I've recommended them already to others and will continue to recommend them.
Will Herndon
We’ve actually used these guys to do three or four AC system installs for us. It’s convenient for us because they are on time, on budget, and responsive. They put in mostly the little mini split systems for us. not a problem yet and it’s been quite a few years since they did the first one.
Craig T
Christian and his team did a great job. They even had to overcome an unforeseen issue with a cracked tube. The team, including Alex, worked with me and were able to solve the issue. My only complaint is that there wasn't a flow balancing performed, nor was it mentioned that this was an extra charge and an additional trip charge. When we used Ideal for our previous house, this was all included so I assumed it would be this time as well. It only makes sense to do a flow balancing on a new system as that is the only way to make sure it's performing optimally.
Steve Chu
AC wasn't cooling. Texted Alex at 8:00 on Friday night and he called me back right away and scheduled a service call for the following day. Adam arrived on time and did a great job of describing what he had diagnosed and repaired the problem. Our AC was up and running 13 hours after I contact them on Friday night. Great customer service.
Shelley Santschi
I have had nothing but issues with other ac companies that state they use an engineered design for the ductwork of the home. Ideal air is the only company that I have found that truly engineers the ductwork to get the proper c f m flow to each room.
Additionally, they offer and install insulation for knee walls, sealing air leaks, and blown in insulation all down with true professionalism. If your contractor states use their ac guy don't do it unless its ideal air. They provide plans, discuss with you and show you your attic space so the layman/homeowner will understand.
Brandon, had to follow the mess I had with the contractor. We came up with a solution to meet the needs of the home without starting over.
Please don't make the mistake I made hire the company that specializes in home comfort and truly has an engineer on their staff.
Eddie Fair
Bought home and wanted an A/C installed in garage, an energy audit performed and put together an acceptable plan that would satisfy my needs. Brandon more than exceeded my expectations and presented a solution to my needs in all aspects. Thank you Brandon and Ideal Air!
Ted Armstrong
Needed a new HVAC system. Ideal was the ideal choice. Great customer service, communication, work/installation, very friendly, on time, everything was ideal. I will be recommending them to anyone that needs their types of services.
Susan Sokolow
Andrew was polite and competent. He was informative and my dog approved as well. 😊. He was easy to talk to, he put shoe booties on to cover his shoes when walking through our home and was very polite. Overall, good initial visit. …
Joshua Eden
Called them for a thermostat repair on a Sunday afternoon (first day of NFL season, no less). The company was very responsive and showed up in about an hour on the same day to resolve our issue. Excellent job!
Michael Pulkowski
Brandon did a great presentation. He is very, very knowledgeable. We may do business with you just because of his presentation. We are not ready to do anything right now since we are in the middle of a whole house renovation.
Jim RODOLPH
Chris, the technician, was very knowledible and did a great job programming my smart thermostat around the SRP peak hours. Ideal Energy installed my new system last year and did a great job!!
Mark J (maj86)
Very professional and knowledgeable. Provided several estimates and walked through each one. One thing that stood out is how they communicate who is coming to your home and when. Between emails, text and calls they provided the name and a picture of the person sent out. Also when they would arrive.
Michael G
Provided information and estimate for insulation needs in tge garage to aid the ductless heat/AC split. The insulation installation was very professional and they did everything in a workman like manner. Very pleased with the installation!
Ed Fair
Probably the most professional conversation in regards to HVAC and was glad to do business with Ideal after Brandon spent 3 hours crawling around my attic’s testing, inspecting and then presenting a very complete program of suggestions and options . Never felt pressured.
Kayla Workman
We had Ideal out to give us a quote on a new a/c unit. Wes, was our salesman. He was extremely professional and polite. During the check of equipment he accidently stepped on a hidden pipe causing our main water line to burst. The company was amazing in handling the situation. Chris, a manager, came right out and took care of everything. They even put is up in a hotel for the night due to the inconvenience. I highly recommend this company. They put their customers first.
Pete Maguire
Ideal is on the cutting edge of technology and product innovation to get my project to meet the High Efficiency standards that I require with my new build. I highly recommend them for any projects.
Li Wallman
This crew was amazing, professional, respectful, helpful and very experienced. The job was done with efficiency and they cleaned up afterwards. I highly recommend Ideal Energy!
P M
Wes was great to work with. He showed up on time, was very professional in his dealing with us and knows his stuff. Couldn't have asked for a better customer experience.
D Fox
Chris is very knowledgeable technician and does a great job in answering all the questions. His attitude is uplifting, reflecting his enjoyment for Ideal Energy. He is very thorough in the inspections and professional.
C Constas
Adam arrived on time and was ever so pleasant and professional explaining everything to me. He gave precise answers. He performed my annual check up for a TOTAL energy overhaul of the attic, ducts/ventilation/ replace AC unit & damper back in November 2021...
Thank you Adam for your professionalism.
Thank you Ideal Energy.
Jim Sasser
Chris came out for routine maintenanceand as usual did an outstanding service. I appreciate Ideal A/c and Ins, so very much for having such dedicated employees.
Chris Gomes
Chris diagnosed the issue and provided me with multiple options for repair and will be back once material is on hand, looking forward to seeing him again soon to resolve our leak.
Emmy Foley
We started out having Ideal Energy do a home energy audit of our 1968 house. Wes was great and gave us a thorough assessment with recommendations. After we messed around for 9 months+ not making a decision on the recommended actions, when we reached back out to adjust the scope/update the estimate he made requested adjustments no problem. We moved forward with getting our entire A/C duct system redesigned and replaced for both of our units. Alex came out to take detailed measurements of our home to create a model and came up with an all-new energy efficient duct design. When it was time to do the work the crew that came was absolutely great. Michael and his whole team were upbeat, friendly, hard-working, and meticulous. They didn't seem to mind (I'm pretty sure even enjoyed) having our dog follow them around "helping" them and even loved on our cats. Everything was carefully masked off to minimize dust and dirt, and any rogue insulation, drywall, etc was always cleaned up at the end of each day. When any problems arose (there weren't many) they were quick to take ownership and get it fixed. We would most definitely recommend Ideal. They weren't our lowest bid but they clearly knew what they were doing and it was worth it. Can't wait for the summer now to feel the effects of the much-improved system!
Mike Silva
Adam arrived during the scheduled time and was very health conscious. He wore a mask and booties while in house. Adam is a very polite and professional young man. Our heat pump system was inspected with no issues found. We received a report at the end detailing everything that was checked. I provided feedback for Adam to take back to the Ideal Energy team regarding the service support plan they offer which I hope was useful. I'd would definitely recommend them for your AC / Heating needs. Excellent work Ideal Energy team. M. Silva
Loretta Earnhart
This was the BEST experience I have had updating my 1940's house. The whole team was very professional, worked hard and stayed on task for 3 long days. They did an exceptional job of covering my furniture and floors and cleaned up at the end of the day. Each team member knew his job and they worked very well together. The crew members were all friendly and took the time to answer questions and explain the process throughout the demolition and rebuild. From my initial call to inquire about service to the end of the job each person I dealt with at Ideal Energy was truly IDEAL.
Barbara Lawless
Ideal Air / Adam did an annual service on our unit. Prior to his arrival, Ideal Air sent an email introducing the technician (Adam) and sharing his experience as a tech as well as his personality. He showed up on time, was very respectful and knowledgeable. He performed the annual services on our AC unit as well as our furnace. We were happy to know that everything is running smoothly and that if we have any questions, we can call Ideal Air and they are always happy to answer and assist!
Phil Sollomi
We have now have had 2 split Mitsuibishi A/C's systems installed in our home. One in our master bedroom and the other in our living room. The home prior to this was warm and unbearable, even though we set the thermostat at 77 degrees. We could not be happier with the service by Ideal or the system performance. Our home is cool and comfortable. Very much recommend Ideal! These guys are professional and know what they are doing.
Jennifer Vitale
I haven’t had the work done, tho it’s just due to finding a time. During the process of figuring out what needs to be done and what I want done, we set on, happily, complete duct work including the redesign. Also replacing a 16 year old AC unit and all the install.
I am so pleased with the professionalism and ALL the quotes and info and help they have provided. I just can’t express enough how great Brandon and everyone honestly, has been. I’m excited for the work to be done. An update is deserved for sure
Brett Rigsby
Ideal installed a new Bosch unit, improved ducting and additional insulation in spring of 2021. I've been extremely pleased with the system upgrades and the installation process was phenomenal. Adam W. was here today to perform annual check up and he was supremely professional and courteous, as have been every member of staff I've dealt with.
Bobby Waer
Adam was very friendly and knowledgeable. He came to try to help us figure out why our air conditioning return is so loud after we had a lengthy renovation. He went through to step by step and at the end we had a good understanding of what needed to be done and why. We called Ideal Air on Monday morning and they were able to get Adam out on Wednesday, which was pretty fantastic considering we’re approaching summer in Arizona. Will certainly keep using this company in the future as we go through the process of determining where to place AC returns and actually placing them.
Donna Kelly
Wes was very thorough & professional. I haven't used this business yet as I am waiting until I need an ac unit early next year.
Kris Olson
Ideal employees are amazing!
Chris was very professional very courteous and cleaned up amazingly well after my Furnace check. Polite responsive and asked if I had any questions at the end of service. Communication from this company is “ideal” no pun intended! They text they call they communicate! Great service!
Danny Betkowski
I hired Ideal Energy for my insulation and air sealing work in the attic. They did a great job and didn't stop where I'm sure many contractors would have. They went the extra mile to make sure every inch of attic was reachable and then insulated and/or air sealed well beyond code. I would definitely recommend the team out to friends and family needing the work done. Looking forward to this summer's AC bills!
Paul McMahon
I had been looking for help is assessing the state of my HVAC system for some time and hadn't found anyone who was able to provide me insights into what was going on with the cooling in my house. We were experience significant temperature variations across the house. I suspected there was an issue with our ducts but had several people look at the situation and couldn't get any answers that made me confident in the recommended solutions.
Ideal came and immediately I had confidence that they would be able to help me. Wes did an extensive evaluation of the house, going up onto the roof, going up into the attic, taking pictures and sensor readings. He spent significant amount of time putting together a report and recommendations and did a great job explaining the issues he found in a way that I could understand. I was left with a clear set of options to resolve and confident that they address my issues.
Fantastic experience and would highly recommend them to anyone experiencing issues with your HVAC system.
Christina Pflumm
I called after business hours (7:50PM) and was contacted back, no less than 8 minutes later with troubleshooting advice. When my AC still did not work properly, an appointment was set for the very next day between 11:00AM and 1:00. I received a text with the technician's name, photo and a brief bio, ahead of time and was texted again when he was on his way, which was not long after 11:00AM. Adam was highly professional, knowledgeable and even cheerful, in spite of the heat coming off of our black asphalt roof. He was quick and efficient in replacing our broken fan motor and even wore booties while in the house. Great experience!
Stacey Miyahira-Woo
We couldn't be happier with the service Ideal Air Conditioning provided. Their technician Adam arrived promptly for a consultation and we were provided a quote shortly after. We were concerned about long lead times with parts/service, instead we were able to get our AC repaired within days and just before the heat arrives. I highly recommend Ideal Air Conditioning and will be using them for future needs.
Susan Kaiser
Our AC unit would not turn on after we changed the filter. The temperature outside was 112 and it was Sunday. We took a chance and called Ideal Air and not only did they answer our call, but had the gentleman that helped with our unit upgrades call us right back. He tried to remedy the issue over the phone, unfortunately to solve the problem we needed a technician. The tech was at our house and solved the problem first thing in the morning. Not only did Ideal Air stand behind their product, both Alex and Adam are knowledgeable and courteous. I would not hesitate to use Ideal Air in the future and am happy to share my positive experience.
Julie Nicolazzi
Huge THANKS and much praise for Ideal Air and technician Adam W!!! Not only are they responsive and professional but they were able to assist us during a much needed time in the middle of our AZ summer heat. Their site makes it easy to schedule appointments and their team is very friendly and responsive. I highly recommend!!
Jane Trayer
Home energy evaluation was thorough and informative. I got an estimate for 2 possible solutions to help my home cooling run more efficiently. I will use this company to do the work. Wes was quite helpful.
leo vascik
After getting burned, buy AZ Dukes of air, Ideal Air truly is family feel driven, they where able to come out as scheduled, verify our prior company's install and settings meet Tranes guidelines. They helped with air flow and device settings and understanding of systems.
Adam W was our Technician, more a specialist he astonished with his skill set, and people skills.
Would recommend anyone using other company "not to mention further " I would change up as they have top Client experience and there team members are a true ambassadors for the quality services they provide.
Wish we found IDEAL 1st..
Our XR17 5TON 2 stage is running happy in these extreme heat conditions. Thank you @ideal Air Conditioning and insulation
Venjuris P.C.
Best company in the valley. In the middle of a 115 degree heat wave, one our A/C units stopped working. We have 12 employees working in our office, so we needed help. Ideal Air came out immediately, diagnosed the issue, scheduled a crane, and installed a new A/C unit within 48 hours of my initial call. Unbelievable. Trustworthy, talented, tireless and friendly. This company is the best.
Denise Peloquin
We had another A/C company come out, same one we have used for years and had been happy with, but this year the very young tech they sent seemed more interested in trying to sell us a new unit and told us out 6 year old unit would die within a month. We knew we needed a 2nd opinion and found Ideal via the SRP contractor list. The person who booked the appointment was very professional and helpful with some hints when I explained the situation. The tech, Adam W, was awesome. He inspected everything and gave us a full explaination of the situation and confirmed the A/C is not our problem but our duct work and insultation are horrible. He did need to recharge the freon and clean out another device so now our home is actually cooler by 7 degrees than it would get and we have an inspector for the duct work and insultation coming. Another great thing is this company sent a text with the tech's photo and bio so we knew who to be expecting as these days too many scammers out there claiming to be a service person.
Erica Morris
My garage has never felt this cool during the summer! Cristian and the team did a fantastic job. They were quick, clean and professional. Everything looks good and they made sure the work they did was as invisible on the exterior of the house as possible. Thank you!
Valerie Secrest
They have done it again! I used them recently for insulation and now have a membership with them for my A/C unit. Will not disappoint. Adam W. was professional and knowledgeable. Love this company. They hire the best people!
Lisa Wilkins
Had a follow up over some concerns on wall irregularities. Adam came out right away, very courteous and friendly, and took care of finding out what was happening. The whole event, from me calling Ideal, Adam showing up to take a look and him on his way took under an hour. Great customer service!
pat chiccarella
Both technicians were knowledgeable and explained what was being done. They worked diligently and yet were friendly. One of them made a suggestion which I trusted, and I told them to go ahead. There were pictures to show which backed it up. Very thorough.
Chris Moss - Mentor
Chris Martinez is knowledgeable and able to help us understand the nuances of our system. He did a great job with our grill adjustment.
Stacy Bell
I called Ideal Air to get some quotes on a replacement A/C unit. Brandon did an fantastic job explaining the systems/ price and is very knowledgeable. He followed up the next day and answered all my questions. I would definitely recommend this company!
Don H
21 yr old AC quit 110 deg heat here in Arizona, called Ideal for estimate for new 2 stage system, sent Wes Nael out that day, extreme knowledgeable, very professional, competitive bid. Problem is scarcity of new AC heat pumps because of mass new construction. Needed AC now, next day.
J Collins
Install job for microwave vent for kitchen remodel. We used them preciously for insulation and duct sealing for the remodel as well. Great staff and very helpful and accommodating.
Tomas Bilbao
After meeting with five other companies I decided to go with Ideal Energy. They are the only company who conducted a true Manual J engineering study to determine exactly what system I needed. They were very accommodating on scheduling a quick installation, and when they showed up, they were professional, careful and took great care in protecting and cleaning the work area. I would definitely recommend Ideal Energy.
Ryan Kelley
Super detailed report of the work they could do when I was shopping for new ac unit and new duct work. Alex super professional to engineer the best locations of the vents. Everyone was on time to the earlier part of the quoted time frame. Mikie and his crew did a great job the first day of making sure they cleaned up after themselves. However the Second day was the opposite. I’ve had painting/maintenance jobs over the summers and one thing I know is about cleaning up after you drop paint when it’s fresh. When the job was finished, There was still a lot of insulation in my yard. There were drops of plaster here and there throughout the house. Debris from the cut outs on floor and door jams. Couple scuff marks on wall/frame. It was the opposite is day one. Like they rushed to get done. Still recommend the company, but was disappointed that I had to spend the afternoon next day cleaning up the mess.
Update: The owner, Alex, got back to me about the problem and handled it well, sending someone out to fix a couple thing. Couple years later, there was an issue with the AC and Alex again reached out and as soon as possible sent repair man (Chris) that showed up on time and repaired the ac.
Jackie Kahn
Ideal Air Conditioning is installing a complete new system. We enjoyed meeting Alex and appreciate his thoroughness. He explained each product and answered all of our questions. We feel comfortable choosing Ideal Systems.
Joel Ayala
I hired Ideal Energy to perform an energy audit and eventually to improve my existing AC system and I was really impressed. The guy that came out to inspect my house, Brandon, was really respectful and professional. He explained everything he was going to do and talked me through what his findings were taking time to explain everything. I've had other companies come and none of them actually bothered to figure out what size AC unit my house needed. Brandon did and showed me the model that he used to calculate it, what factors went into it and what future changes to the house would do to improve it. Honestly, I just really appreciated having everything explained so thoroughly without being forcefully sold on anything.
When they did the work they were quick and very professional. Based on my other estimates, it was a good price and about middle of the road for the work being done. It remains to be seen how much better by AC system performs this summer, but I'm confident recommending them on my experience alone. At the very least have them give you an estimate and decide for yourself!
Nancy
This crew from Ideal were wonderful! They were all very knowledgeable, pleasant and the job was done promptly ..Will definitely recommend Ideal..
Rob L
The Ideal team is professional and through from booking my estimate , financing, initial work planning to project completion on my heat pump install with smart thermostat, redesign ventilation and insulation. I appreciated the teams advice and answering all my questions and concerns of a dead ac/ gas heater unit. They were able to install my heat pump in a couple days. Very trustworthy!
In installation, ventilation and insulation, I received texts and call reminders on arrival time . The project managers assigned the needed crew workers and covered the furniture and floors with cleanup on completion. Very efficient, polite and friendly. I am very satisfied with the Ideal Energy team and highly recommend them.
Thanks Maxine, Chris W, Alex, Chris M, Christian and the the whole professional team. Also all the names of all ideal team project managers and work crew that I missed mentioning.
Peter Scholl
We had a problem with our new heat pump unit, and Alex promptly arrived, troubleshot a complex issue and fixed our system same day. We couldn't ask for better service than from Ideal.
Kari MacElwee
Thermostat was having an issue and Alex with Ideal Air came right away. I know he was really busy, so I am truly appreciative!
B. A.
As soon as I get approval from my insurance company I am definitely going to use them and I will definitely recommend them especially Brandon
Christopher Ducar
Brandon Walton did an amazing job explaining my situation and what it would take to remedy everything . His patience, thoroughness, and professional knowledge all exceeded my expectations and I wouldn't hesitate to recommend him to friends and family. Highly recommended with absolutely zero hesitation.
Steven Alexander
Wes provided great customer service and was very knowledgeable about the insulation and cooling efficiency options. He provided multiple options for cooling my garage with various detailed plans. He was very respectful and even wore booties and a mask coming into our home. I highly recommend considering Ideal for AC and Insulation needs as they are very professional and customer service focused.
Diane Mcgillis
AA. Adam is Awesome. He’s very personable . Organized and informative. He did a great job.
Mark Richman
We appreciated their professional and efficient work.
They did a very good job of cleaning up when they were done.
11/18/22 - Chris did an excellent job. Solved the problem quickly.
Dav Clark
My experience with Ideal Air has been great - ranging from high-level discussions with Chris (the owner) to deciding on details with Alex to the way Christian managed his team in an incredibly professional way (I think the house was cleaner after install). I was able to separate systems for a main house and an in-law unit - both extremely high performance systems, including new duct work. Many installers will tell you that what you have is fine (and they are kind of right), but if you're wanting the best quality and best environmental impact for your home, Ideal will do it right.
Karl Boscacci
I used Ideal Energy to redo my HVAC ducting and spray new insulation. Everyone I talked to was very courteous and professional. What really impressed me is before they began working, they informed me that it is a very dusty process and how they would clean up afterward but that they are not a professional cleaning crew. They really downplayed their cleaning abilities because after they were finished, the house was spotless and way cleaner then it was before they started! Would definitely use them again on our future home!
Patty Jansen
I asked him for various pricing so I could decide how much work I could have done.
West is very professional, personal and extremely knowledgeable.
Jeff Pristelski
Recently my 30 year old AC unit went out and I called Ideal.
They quickly dispatched Chris, who was very knowledgeable and trustworthy. He diagnosed the compressor as being the issue and said that he tried everything to get it working again, but said it was dead.
They followed up with a few different options but recommended a new high-efficiency unit, which I chose.
A few days later, Chris came back out and installed the new unit on my house. I couldn't be happier. This new unit cools down my house in a few minutes versus the hour or more my old unit would take (on a good day) and it doesn't even make any noise!
I will definitely be recommending Ideal to anyone I know with AC problems.
Gary Petersen
Chris came out to review out home for replacement of the duct system and refine the insulation. We will be doing some remodeling and we want to ensure that the home is comfortable throughout. Chris was very professional and personal during his review. He even recommended that we consider waiting until the remodel is complete to add insulation since some of the ceiling area will be reconfigured.
Dauna Williams
My co-worker referred me to Ideal Air. I called for a free estimate, and Ideal Air ensured I got the same consultant as my co-worker that came to my house. Before my appointment, I received a text message introducing my consultant Brandon to me, along with a headshot photo. I was very impressed to receive his background resume. Not many companies share their employees' credentials upfront.
When Brandon arrived, he was very polite, knowledgeable, and professional. Brandon did a thorough inspection of my house. He measured my windows, insulation in my attic, and square footage of my home, etc. I see why my co-worker referred Ideal Air to me. Brandon gave me serval quotes to choose from, and I have not decided as of this review; however, I'm glad to know this is a highly reputable company.
Liz Treadwell
Ideal Air was easy and great to work with. From the initial consultation to the work performed, they were very responsive and got everything done quickly without sacrificing quality. I appreciated that they let you know who exactly is coming out to perform the work ahead of time. Will use them again for any of our HVAC needs.
Matt Stump
Brandon was awesome! He came out, was professional, a nice guy and gave us multiple options based upon different budgets. We are currently putting together the budget to get the service done which will upgrade our current AC unit, ducts, and attic insulation by a mile. Our home was built in the 50's.
Clarke Smith
Ideal Air Conditioning is extremely professional and does exceptional work. We started with an energy audit and had them return to improve our insulation, seal our ductwork and make some needed repairs that we’re keeping our A/C from working properly.
The team showed up on time, covered our floors and furniture to protect them and did all of the work with exceptional care and professionalism (they even worked around a Zoom meeting I had when I needed the house to be relatively quiet).
Once they finished they showed me detailed pictures of the work, and cleaned up EVERYTHING, leaving the house better than when they first arrived.
I’m glad we found Ideal Air - they do great work.
Suhaib Zaheer
AMAZING AMAZING AMAZING! If I could give 10 stars I would! I hired a contractor to build a recording studio in my garage. There were multiple issues with the build, but the biggest issue was the installation of the Samsung mini-split. The unit wouldn't keep the room cool (especially on hot days) even though it was brand new.
When I called Ideal Air Conditioning for help, Chris came out to troubleshoot the existing unit. He found multiple leaks and gave me a variety of options to repair/replace.
Ultimately, I decided to swap out the wall mounted mini split for a single cassette ceiling AC (less intrusive for my space). The team at Ideal was a breath of fresh air. When I let Chris know I was leaning towards a full replacement, he sent out an auditor (also named Chris and who was just as amazing) to ensure the unit would fit properly in the space.
The day of the installation, Chris and his team arrived right on time. They took painstaking efforts to wrap and protect all of my equipment and left the studio spotless. The installation went great and the room is cooling perfectly. The additional insulation they added in my ceiling has also been a game changer.
The quality of work is top notch - I just wish I would have hired them in the first place!! Huge thank you to both Chris', Elena, Maxine and the entire team at Ideal Air. I'm a very happy customer, can't recommend them highly enough!
Jeffrey Miller
Prompt and professional crew. We had a slight mis-communication regarding placement of the condenser unit but the crew made it right. We are very pleased with our new dual-zone mini-split system. It is no exaggeration when I say this was the most professional crew I've ever hired. In a world where contractor is a four letter word Ideal Energy is a breath of fresh air.
Jason Gooch
These guys are awesome!! Their work turned out better then I could have ever imagined! From the start they were professional, knowledgeable and patient with our requests. They were able to give me multiple options for the work I was looking to have done, but never tried to push us in one direction or another. I sincerely felt they were just trying to help and educate us so we could make an informed decision. If I could leave six stars I would! I highly recommend this company!
Matt M
Adam was wonderful. The owner was concise, professional & kept his word with his quote. Worked with us. SAVED US $500 over using GOETTL. Thank you Ideal Air Conditioning & Insulation. You have a customer for life!
Tugernaughts
Had Adam from Ideal Air come out for yearly check up/maintenance on our unit. He was very friendly and helpful while working. Adam also helped show online the best/proper filters for our unit.
Kyle Karlson
The company and employees did a very good job converting my old two unit AC system to a new 1 unit setup. The duct install was top notch and all the employees were clean and professional. They took better care of my house than I do when working on stuff. I inspected the air sealing in the attic before the new insulation blow-in and found a few missed air sealing spots. I pointed them out and the team lead, Christian, took care of all of it. Most of these were easy to miss and I even found a couple new ones on my final inspection that I had missed the night before. Overall, it was a good experience for me and I am a pretty picky customer. They do cost more but you get what you pay for. And next time around I only have 1 AC unit to replace! I am sure my AC bills will also be way lower next summer but have to wait 9 months to find out...
Daniel Luukkonen
Wow who could ask for more, not me the service outstanding the crew was a joy to be around and we're did the time go, so super fast. I highly recommend them to All!
Robin Castillo
After getting quotes from 5 different vendors I went with Ideal because they were the most recommended in my neighborhood and they had a decent price for insulation in the house. They quoted me a much larger scope with a new AC unit and when I declined that they were not pushy. I like how knowledgeable they are about trying to make a home more green and saving me money. If I needed HVAC work I will call them. Insulation robe t went smoothly until tech fell through garage ceiling- bigger then a foot and so fortunate he was not hurt, they handled it professionally and timely. The repairs were made and they finished the job. I would hire them again for sure.
CBRMat
From the initial consultation, to the finished install of a mini-split AC system, all of the staff were professional, accurate, informative, and provided an exceptional experience. Highly highly recommended. I'd give Ideal Air 6 stars if it were available!
Nancy E
Chris was very thorough with his eval and laid out the plan for work to be done. Was responsive when I had additional questions days later. Alex listened carefully toy concerned about the duct design plan. Michael and Mike were great on site and cleaned up all the mess and left my home very clean. Chris Martinez come when I has an issue after the install and took care of the situation in a quick and competent manner. Great team.
Glorianna Sauer
Adam came out to fix the AC at our rental property, and responded very quickly. Both Adam and the office communicated clearly and professionally. Even our tenants said Adam was super knowledgeable and explained everything clearly. The issue couldn't be fixed that day, but Adam came out first thing the next morning to ensure our tenants were comfortable again with working AC. We will absolutely use Ideal again in the future!
Sharon Erickson
Ideal Air Conditioning provides incredible service. They are professional, knowledgeable, and provide excellent customer service. We always have Adam as our service representative. He is excellent, personable, and an asset to the company. Ideal Air is an excellent company and always very responsive 24/7.
Loretta Earnhart
I called the office in the morning and had a technician there that afternoon. Chris was very thorough and explained all his testing and findings with me. I wish every company was like this. They are indeed.. Ideal!!.
Jill Benson
Adam was super knowledgeable and very personable. He went the extra mile. He tested everything before he repaired my system and then again afterwards. He cleaned the outside unit and gave me advice on how to not be so hard on my system.
Max Hendriks
Ideal Air was amazingly fast in responding to my cry for help. HVAC was not cooling. I e-mailed a service request around 7 AM. The technician came out, assessed and fixed the problem within a 2 hour window. At 9 AM our HVAC system was up an running. Thank you Ideal Air!!!
Debra Weakly
Ideal Air Conditioning and Insulation is an excellent company to do business with. They identified several options but never pressured one way or another. Once the decisions were made an Installation date was made. They came out a few days before to make final calculations and make sure I had all my questions answered. They showed up on time. They sealed off the house so minimal dust would collect. It took 2 days to complete. At the end of the 1st day, they cleaned up completely. Again showed up on time and finished the job. All employees were respectful and professional. I would recommend them for any work you need done. Thank you Idesl Air.
Logan Newman
Adam was great. He was very honest and upfront and made recommendations without being pushy, all while helping navigate cost needs. He was also happy to provide advice beyond the scope of the original call. Good company that I’ll likely use again.
John Gaffney
After an audit, Ideal Air replaced the attic insulation, redid the ducts, installed sun shades and upgraded our 35 year old AC unit. Very happy with the work, Ideal Air was easy to work with, punctual and great at communication and keeping you in the loop. All in all reduced our AC bill by half in the summer. A+
Jesse Davis
Ideal air was great, they showed up quickly were upfront and honest about pricing and got us taken care of and had our ac back up and running really fast. Definitely will be using them again.
Ron Miller
After getting quotes from six others HVAC companies Ideal was the most knowledgeable and the only company that did a load calculation to verify what size system we needed. Too big is as bad as too small. Our house has never been more comfortable. I highly recommend Ideal.
Rick Lash
This was the third time that Adam W. has done a Lennox system operation evaluation for us. He was always on time, friendly, and professional. I like the fact that the same service Tech has been here several times. It makes me more comfortable with Adam and I feel that he has a greater commitment to us and to maintaining our system.
Jeff Jackson
It was a pleasure working with Brandon, he is very knowledgeable and very thorough about explaining the engineering and the needs for an AC unit in my shop. Thanks again.
Cowboy
Chris was very professional. He explained the scope of the work to be preformed & parts needed. A quick estimate & a quicker approval .
I was quite impressed by Chris
Thanks Cowboy
John Gibson
My garage hvac stopped working. A simple fix but Adam sorted it out quickly. Great responsive service.
Michael DeRoche
Ideal Air is not your typical A/C firm, they are the "Apple" of the industry. Every aspect of their business is 5+ stars, from the installation to maintenance, to service calls, their incredibly respectful and smart staff, and every interaction since the installation two years ago, has been above and beyond excellent. ~Michael
Renee Davis
Service call to diagnose problem with AC not cooling. Service was prompt but service call was very pricey. Technician was very polite but not very knowledgeable and missed the diagnosis. Regular servicemen came out the following morning and correctly diagnosed the problem.
Believe this is reflection of inexperience of the tech who was otherwise very prompt, polite & courteous.
Stephanie Sherwood
One of my AC units stopped working late at night. I selected Ideal Energy because of their good reviews and phoned them before 7 am. A real person answered and scheduled me for the same day, which was great since it was over 100 degrees. They sent me a picture and short bio of Adam, the technician, and he arrived during the scheduled time frame.
Adam was friendly and professional. He asked me a couple of questions and quickly determined that it was the capacitor, which he confirmed when he checked the unit. He had the part with him and replaced it quickly. I then had him service both my units. The price was very reasonable for the repair and service.
I will be using Ideal Energy for future AC needs and highly recommend them.
George Anderson
Although the price quoted exceeded my budget, Wes was very pleasant and understanding. He educated me on the installation process and the different models that exist for optimum cooling. We also talked sports (primarily about soccer) and being involved in kid’s athletics. I truly enjoyed the conversation and the interaction with Wes.
Mel. Rajagopalan
Adam has the pleasant manners to make the process comfortable. I wish him great success in this great state of AZ.
jomon2
Matthew checked out my system, and left me with several options to upgrade my thermostats. Very professional!
Joel Dickinson
Supported project to remove old evaporative cooler duct and raise hall ceiling. Ideal Air did not mess around and had a full crew to add new duct work and assist the remodel contractor. They were flexible and team players and super professional. My remodel contractor asked for their contact so he can use them on future jobs.
Kelsey Fisher
Wes did a walkthrough of our house to offer some solutions for our ductwork issues and was very thorough and honest with his evaluation. I appreciate all the time he took and he was able to give us multiple quotes before he left. We will definitely be using this company in the future!
Amy
Had an energy assessment performed on my home. The specialist sent was very thorough and professional. He prepared multiple proposals for addressing the issues with my house. They will do things the way they are supposed to be done
Myrna Brady
Adam W was here right when he said he would be and he is very courteous he let me know that there was nothing wrong with my AC and checked everything to make sure. I would recommend him to everyone. I give him an A +
Everyone I had talked with or met were friendly and courteous. Chris that came out to check our AC and Furnace was very knowledgeable about everything one of the nicest persons I've dealt with for sometime. This is our first time with their company and would highly recommend them.
7/15/2022
We like him and we feel he knows what he's doing. We no longer have the noise of the condenser and we are curious how this is work out, we were going to see if it stays okay over the weekend before we would get a hold of Adam.
7/16/22
Early this morning 1:30 am I woke up and it was 84 degrees in here and it was set at 78 degrees it was running but the fan in the condenser wasn't running and wasn't blowing cold air. We opened the outlet box and touched the on and it came right on and has been working fine.
Dave Oetke
The Ideal Energy crew that installed my additional insulation was very professional and did a great job. They cleaned up thoroughly and finished ahead of schedule. I have always had a great experience with Ideal Energy.
Anthony Wiseman
The team at Ideal made the whole process of selecting 2 new AC units smooth and painless. We were able to compare all the different units and options to truly customize a solution for our needs. Wes was great, answered all my (many) questions and always made time to get back to me as quickly as he could. While the unit I wanted was backordered from the manufacturer, Alex, Elena and the team helped keep my current AC running until the new units we able to be installed. Mikie and the install team were quick, friendly and professional (plus they did a great job).I highly recommend Ideal, they really did a great job!
Steve Petruso
Very impressed with the customer service and workmanship of Ideal Energy. Had all my ducts replaced and new cellulose added to bring attic up to R49 insulation. Luke and Mike were the leads for the crews that did the work. They took all precautions to try and minimize dust and kept me informed of every aspect of the work. Lets face it removing old duct and installing new is a very dusty job with cellulose. Alex started the whole process by doing an engineering study of existing house and duct work to determine optimal duct installation. Great job by all and I highly recommend Ideal Energy.
Nicole Johnson
I had Ideal Energy come out for an energy audit and hired them to do the subsequent work. I had a new air conditioning unit installed about 6 months prior by another company and they did not do anything with the existing ductwork. Well, it turns out, the new unit needed bigger ductwork in order to work efficiently! I also had installed a new exhaust fan in the bathroom and the insulation kept falling through the vent and into the bathroom.
Brandon and Wes came out for the audit and were very knowledgeable. They confirmed my suspicions that my insulation and duct work needed to be addressed. They gave me a few options to consider, dependent on my budget, to fix my problems.
Michael's team came out to do the work. They were professional and knowledgeable. They arrived within the window of time I was given. They covered everything in plastic and paper to contain the mess and cleaned up when they were done.
They installed insulation, repaired my duct work and installed a 2nd intake for the air conditioner. I'm very happy with the work they did. They were able to get it all done in one day and I can feel the difference. I can't wait to see the difference it makes on my cooling bill next summer!
k3of5ks
I lived under mountain of dust for 2 years. I could have dusted all surfaces every day and it still wouldn't be enough. I was miserable. I purchased a 35 year old home and did what I thought was the right thing to do; Aeroseal existing ductwork and blow in and new insulation. Original insulation company never even offered me to air seal my attic, or obtain a rebate. They took my money and ran. Same with Aeroseal. Sealed up faulty ducts. Save yourself time and get a real energy auditor to your home that can help identify the issue. No guesses, just results. My initial meeting was with Wes. We had a lot of issues to address and get to the bottom of. He was professional and a great brainstorming partner. We settled on removing the insulation to get a clean attic to address the issues. They were vast. Faulty and rotting ductwork, gaping holes coming into my home and poor attic insulation. Ideal, repaired knee walls, put in new ductwork, air sealed and calked all barriers, removed and blew in new insulation, and spent 2 days buttoning up my attic. Christian and his team were great. They were happy and liked the hard work they performed. I highly recommend Ideal Air Conditioning and Insulation. They don't contract out labor. It's their team from beginning to end. Use them. You won't be disappointed!
abel sanchez
Ideal Energy was a pleasure to work with, they were prompt to come out to give a quote for adding attic insulation. Answered all my questions quickly. They preformed the work quickly and cleaned up after themselves. Installers where polite and professional. A very good experience all around , would recommend Ideal Energy without any hesitation.
Richard Harris
Our entire experience with this company was extremely professional from start to finish. From the first energy analysis visit to the final day of installation, everyone who walked through our door was professional, knowledgeable, and kind. 10/10 would recommend this company for all of your energy/heating/AC needs!
Kirsten Barnett
Wes did a tremendous job on our inspection. The report was thorough and comprehensive. He was able to pinpoint the flaws in our energy efficiency so we are able to make the proper adjustments and repairs.
Sharyl Patton
Installed insulation in attic crawl space. Very professional, courteous and kind. Very timely as well.
Star Dancer
Ideal Energy is the best! Adam is very professional and knowledgeable, answered all my questions and reassured us that he would be back to fix the weird damper issue. Highly recommend them for all HVAC needs.
Jim Nedved
Have you ever been so impressed, so satisfied, and so extremely happy with a contractor’s work that you felt compelled to log onto a website and leave them a great review? Neither have I, until this week. Ideal Air is the real deal! We’ve lived in our 25 year old home for about 4 years now. The previous owners had installed a good a/c system but it was approaching its end of life. It was pretty noisy, wasn’t well-suited for the home’s original duct work, and wasn’t meeting our expectations. But we lived with it for four years.
For the record, I know very little about the design intricacies of residential HVAC systems. But I knew that I wasn’t satisfied with the temperature differences I felt moving from room to room in the house.
After a bit of research online, I landed on a local company called Ideal Air (previously Ideal Energy). I was impressed by the positive reviews I read. But I was just as impressed by the lack of negative reviews. For the record, I had previously reached out to another HVAC company that fully met my anticipated level of dissatisfaction. Now I’m not a complete jerk but it takes more than a free cheap flashlight and a stuffed dog to win me over; especially when I’m spending tons of money on a system that I’m not overly familiar with. I also contracted with another company to blow some more insulation up in my attic thinking that would solve all of my temperature differential issues. I had installed an Ecobee thermostat in the house and place temperature sensors in every room so I was really excited to see the impact of that the newly blown insulation would make! Sadly, $1,500 later, the temperature didn’t change one iota. Not a single degree difference! What a waste of time and money that was.
Back to Ideal Air…so I called up Ideal Air after reading their reviews and a guy named Brandon came over. He was professional, helpful, and completely understood my plight. He spent a considerable amount of time crawling up around in my attic and inspecting the rooms and came back with a couple of recommended quotes. He walked me through the options, wasn’t pushing the hard sell, and went on about his way. And he didn’t try to give me a free flashlight or cheap stuffed animal for my time.
A few months later, as the Arizona summer roared on, I continued to work from home in the sauna I called my den, and spent endless sleepless nights listening to the noisy a/c fan kicking on and off throughout the night.
I decided enough was enough and I dug out my old email quote from Brandon and told him that I was ready to fix my HVAC issue once and for all. Fast forward a few months and I am now sitting in my lovely home with a complete new HVAC system with improved insulation, and completely updated duct work, and it is absolute perfection. I fully expected there to be an improvement but I wasn’t expecting such a change. Every room of the house is now comfortable and the HVAC system is incredibly quiet. I feel as if we’ve leaped forward about 20 years in the world HVAC systems, and I suppose we have.
All I can say is, it was completely worth it, and I’m so glad that I took a chance on Ideal Air. They’re worth every penny. They know HVAC systems and they are professionals, through and through. If they were a publicly-traded company, I’d buy up their stock without question. They are the real deal and a rare gem in the HVAC world.
Tim Lawless
From the moment we contacted Ideal Energy for diagnosis to the end when my house was cooling down from the installation of our ac and heating system, Ideal Energy’s team was professional, kind and knowledgeable and communicated everything to us. Elena, Christian, Eric and Chris thank you for all your help! Also thank you to the guy who gave us the quote. He was extremely detailed and got us on the books for install in no time. Sorry I don’t recall his name but he gave us a great amount of information to help us decide on who to go with. 10 stars!
Jesse Brizendine
Brandon did a fantastic job explains all the ins and outs of our project. May still go with this company
Michael Lowe
Adam provided annual maintenance on 2 Train variable speed units that Ideal Air Conditioning installed 6 years ago. Additionally, he changed out a troublesome thermostat under the extended warranty. Adam was pleasant, timely, and helpful.
Jenny Moss
We just had a home energy audit and the folks at Ideal Air were amazing all around...from scheduling to arrival. Our technician, Brandon, was incredibly thorough and put together a super comprehensive overview of our home's energy use, with recommendations of how to improve our efficiency. He spent two hours going through every part of the house (even the attic in the dead of Phoenix summer) and showed us how and where we were losing energy. The infrared camera revealed some shocking things we had no idea about. Once we have the budget to do some retrofitting, our first call will be to Ideal Energy!
Vicki G
Prime Roofing came out to do an Energy Assessment at our house. Brandon was thorough, and he was very professional. He explained the findings to me, and he answered all of my questions. I really appreciated that he didn't pressure me with 'sales' tactics. I hired them to do the work at our house. I would definitely recommend them to my friends and family!
Scott Dashiell
Had an issue with my AC and they were there to fix it within a couple of hours. Chris the technician was great.
Dale BigIronDino
Chris and Alex from Ideal corrected a bad install from another company. They did it quickly and most importantly, they got it working!
Jeremy Bader
I could not speak higher about Ideal Energy. It was truly a Five Star experience. Every single person we interacted with was kind and respectful. Our project was 4 days and every day they left our home clean as if they were never there. They're install work is great! We could not be more happy with our decision to use them and would happily recommend them to anyone.
Jackie Hawley
The technician was very professional, very friendly and treated me like a valued customer. He took the time to explain what he had done and ensured I understood everything. I would definitely use them again for any HVAC repairs as well as recommend them! I was very pleased with the service.
Judy Brus
Ideal Energy assessed the issue, tried to limp the old AC unit along...and got a replacement unit in as quickly as they could!
Every rep was polite, courteous and completely unthreatening. Texts came ahead of time from IE with get-to-know-you info on the technician, along with a picture of whom to expect knocking on your door!
Explanations were layman's terms, not overwhelming and set expectations for time and delivery all along the way!
I have no constructive feedback as the experience was perfect!
Michele Cianfrani
Today we had Adam perform our annual maintenance. I must admit Adam is a big part of the reason we love this company. He is our favorite. I just can’t say enough good things about the company or Adam. They are always so responsive. There is never any pushy selling of services we don’t need. I wish all companies we delt with were as professional and as courteous. I feel like it’s a rarity these days. We will never go anywhere else for our heating and cooling needs. I highly recommend them. Best in the business in my eyes. Thank you Adam!!!!
Jessica Behrend
We had Ideal Energy install a new air conditioner, new ducting, and insulation. They made our house so much more comfortable then it was before. We had uneven cooling issues. As an example, we have a little coconut oil in our bathroom, as well as a bunch in the kitchen pantry. Before Ideal Energy fixed our house, the coconut oil in our bathroom was solid and the coconut oil in our pantry was liquid. Now, it is all solid! I love that Ideal Energy is a local company. The owners, staff, & crew were tidy and courteous. I'd very happily recommend this company to everyone I know.
Bob S
Ideal Energy what can I say but what’s in the name Ideal. They took my 50 year old house and brought it into the new millennium. Here is a little about my situation, my house had the old swap cooler vents and a 22 year old AC that work fine. To get air to the hot spots we would have to adjust our vents. The old AC would run 24-7 when the temperature was over 104 degrees set at 80 on thermostat. Ideal came a put a new Bosh AC 18 SER all new vents and each one had its own ducting, added a return in the laundry room hall. They also added 3” of insulation in the attic. Now you can walk anywhere in the house and the room are the same temp, and the AC shuts off. Even the butter on the counter is not melted. LOL. Ideals employees are top notch, courteous, professional and hard working. Mike the supervisor was awesome to work with he took time to explain everything and answered all our questions. Alex did the estimate and was awesome too as he address all my concerns. Ideal even did the SRP rebates for us. I can say I never do reviews unless they are warranted if you use Ideal you will not be disappointed. Thank you Ideal you made a big difference to our comfort having to work at home these days.
Austin Clary
Adam is just super to work with. He knows his trade and is personable, professional, courteous, engaging, positive and not at all reluctant say he loves his job. He advocates for Ideal and is completely engaged as an employee. Adam is exactly the kind of employee you want interacting with your customers. Thank you to Adam and kudos to Ideal Energy. You have to do a lot of things really well to attract and retain people like Adam. Bravo!
Teresa Hernandez
Team came in with developed plan, laid out plastic to protect my belongings and went to work. The did a complete HVAC replacement, relocated the unit from roof to ground, ran redesigned duct work and patched all areas of redesign. Did an excellent job of cleaning up at the end of each of 3 days of work.
Trevor Swanson
Alex and the team were awesome. On time. Professional. Excellent communication. The highest quality of work. I have a 2875 square foot home. During the audit they recommended changing my unit from a 5 ton to a 3 ton I was thinking there is no way this is right. I was wrong. With the insulation and duct work improvements my home is more comfortable than ever plus my cooling bill is significantly less. Thanks Alex I appreciate you and your team. No reason to call anyone else for quality work done right
Maureen Rojas
The team at Ideal Energy did a great job improving the efficiency of our system and adding insulation, qualifying us for two SRP rebates. Based on these improvements, we will save money when our 12-year old A/C unit does need to be replaced, because we can go to a smaller unit!
Eric Block
We interviewed and got proposals from five HVAC contractors before choosing Ideal. Not (by far) the cheapest option, but we wanted quality and we got it. In addition to providing and installing our new system, they also conducted an energy audit and installed insulation. Post installation audit by SRP contractor confirmed excellent quality work. Alex and his team are terrific. Highly recommended.
Kevin B
I had Ideal come out to my place for an evaluation to get everything gutted and replaced - ducting, air handler, and heat pump - in addition to properly sealing and insulating my attic. The original ductwork in my house was not properly designed and leaked, causing lots of ingress and was very inefficient - there were huge temperature variations throughout the house. Also, my heat pump had just died for the third time in about a year, so I figured it was time to bite the bullet and replace everything.
Ideal sent out an engineer (Brandon) to assess everything and he put together a very thorough set of quotes, and explained the differences between each of the systems the quotes were built around so we could conclude together which system would be best for me. In addition to a full gutting and replacement of the existing HVAC system, the statement of work included fulling sealing the attic and insulating to R-49. 24 month, zero percent financing was available to me, but I don't know if that promotion will be available indefinitely.
Since my system was completely dead, I was able to get my project expedited. I think it took about a week or so to start work, and 3 days to complete. The installers used a lot of plastic drop cloths to keep dust and debris down to a minimum (it wasn't perfect, but the cleanup I had to do afterwards was very minimal - they definitely set a high bar compared to every other contractor I've ever worked with, ever. If you want it to be perfect, I recommend getting your own plastic drop cloths and covering up anything you need to be spotless, just as a precaution). They were very fast and professional, and they hauled away all of my old ducting and equipment. I only have two very minor complaints. My first is that (I assume) when heaving that massive air handler into my attic, they broke the light switch cover for my attic lights. This wasn't a big deal, it's cheap, easy to replace and I had a spare, but I wish they would've at least mentioned it. Second was a little confusing. My laundry room has an exhaust fan, but the grill wasn't on it. The grill was sitting on a shelf in my laundry room. One of the installers decided to install the grill with a drywall screw through the bezel. I have the appropriate plastic mounting bolt for it, but I didn't install it because I was lazy. Anyway, I also wish they would've asked before installing the grill, because now I'll have to fix a hole in it when I get around to installing it correctly. Aside from that, I actually crawled up into the attic when they were done, and inspected everything. All of the work was extremely high quality and the craftsmanship/attention to detail on the HVAC, sealing, and insulation is impressive.
Now, my power bill is much lower than it was over the previous year (went from about $180 down to $120, which is amazing considering it was hotter and there was a rate hike) and amazingly, the whole house is the same temperature. I don't hear the air handler, the heat pump is very quiet and can't be heard in the house, and everything is just great and working as it should (I'm writing this review a few months after install, because I wanted to see if I was going to have any issues and how the company would respond if I did before writing. I haven't had any issues, and the system performs flawlessly).
100%, I would recommend IDEAL. They employ engineers and industry accredited people to do the evaluations, calculations, and design of the system, and the installers do fantastic work. Came out perfect in the end. and I am very happy with the whole experience and the system.
Margaret Hegarty
After obtaining several quotes from other heating and air installers, we selected Ideal Energy, primarily because they could provide the right equipment, duct sealing, insulation and performance testing we wanted. Ideal did not disappoint. The entire crew did a wonderful job and the installation was clean and professional. Tanner was extremely knowledgeable with his explanations on the equipment and technical aspects of the work to be done and was thorough in his testing procedures. We always felt that he was looking out for our best interests.
Big congratulations to Ideal Energy for a fantastic group of craftsmen and professionals.
Keith McGinnis
We hired Ideal to redesign our duct system, rip out the old and replace everything from the HVAC unit on the roof to the registers in the walls. Then blow in insulation to bring us up to R49 minimum. Brandon and Alex were very professional and easy to work with in the design and planning process. Mike and his team were awesome on the installation side!
I was very impressed and comforted by Mike’s explanation of every step, providing us updates at mid-day and end of day without asking - he kept us well informed throughout. He also took the time to address any questions I had as they came up, made recommendations and handled anything unexpected on the fly. He really put my wife and I at ease.
They got all the work done in the planned 2 day timeframe, were very pleasant and cleaned up like pros! They made sure to prep the house with paper and plastic on the floor each day, taped off vents To keep dust in the attic and completely cleaned up each day. At the end they cleaned walls, finger prints, scuff marks, swiffered throughout, you name it.
Since completion just a few days ago, we quickly noticed our unit comes on very infrequently and the house has stayed within 5 degrees all day/night in mild temps. I expect it will perform very well as the weather gets colder, and also when it gets hot next summer.
Outdoor Activities
I had started with an home energy audit. 99 dollars to start. Brian was very thorough and took pictures of many issues I have with my AC system. Well I ended up getting a new AC system installed by the company. The install team was great. Friendly and efficient. After all the work was done. They install team made sure to clean up everything after words. Even go into the home to insure no insulation made it into the home threw the ducts. Then the main install guy explained in detail how to use the new system and manage it from my computer, phone and directly on the thermostat. Will be using them again for my duct work issues. I recommend this company any day.
Erik von Weber
I'd add Ideal Energy to your short list, if you're calling for quotes. By far, the best and most honest experience I've had with any contractor/vendor. Their professionalism, knowledge, integrity and cleanliness were second to none. The owner, Alex, is thoughtful, patient and highly customer service oriented. I had a new AC unit and all new ductwork installed. Before making any recommendation on unit size, number of ducts, or quoting a price, they took measurements, assessed each room and performed a load test – as part of their free estimating process. Using their proprietary software, they determined I could reduce the number of ducts in the house and decrease the size of my AC unit, and run more efficiently while keeping the house cooler. They were right. As opposed to up-selling or making recommendations merely based on square footage, they actually proposed a smaller unit and produced evidence to support their findings. Apologies for the lengthy comment, but (IMO) they're worthy consideration. They're not the least expensive company out there nor should they be. As the old adage goes: You get what you pay for.
Henry P
My new AC/heat was very inefficient. I called Ideal to diagnose and cure. they did a complete audit and detailed the flaws in my ducts and insulation, complete with photos to show me what was wrong. I hired them to repair it all. I instantly felt the difference. No more cold zones in my house. They were meticulous in clean up. They were very communicative during the whole 2-day process.
Greg Riber
Wes did a great job in going over all the factors contributing to the houses poor cooling. We discussed in detail the problems, current and future solutions, and the cost associated with the remedies. Wes was thorough and very knowledgeable. Thanks once again for the outstanding energy audit. 8/24- As a follow up we chose Ideal Energy to install the system. Mike and his crew were on time, worked 2 tireless days in extreme heat and have done an excellent install. Professional from start to finish while keeping me informed of any problems, work progress and when completion could be expected. At the end of the second long day they finished the install with a complete and thorough cleanup. Although too soon to say, I feel this will add value and comfort to the house for years to come. Ideal Energy's home audit was an informative tool that allowed for an ability to see what was needed in the home audit to justify the expense of a major home improvement. Thanks to the everyone involved.
John Leiter
Very thorough and trustworthy. Genuine service to truly address root cause, no upselling whatsoever.
Bryce P
These are THE AC people you want. I'll never use anyone else.
Summary: Our house had terrible hot/cold spots. Kids would be sweating while our room was quite chilly. Now the air in every room in the house is always within 1 degree (I have a temp sensor I've moved around to verify)! All without a new system or any fancy dampers. Just good, ol' fashioned math. THANK YOU!
I've since had them out when my AC went out. Replaced the capacitor and answered all my questions and the service tech was super friendly.
Other things to know:
- They're not the cheapest. But I only want to do major things like redoing all my house's ductwork once. So I'm OK paying more if it's a better product. They also did a good job at giving me several different options, ranging from a bandaid to completely new everything.
- These guys do the legwork. To really know how to design your ducts (and install the right size AC), your installer should be doing a heat load calculation that takes into account the size of windows, heights of ceilings, amount of insulation, etc. During the initial consult, they spent 2 hours here assessing the situation and doing things the right way. Then, weeks before the install, the owner spent another several hours measuring everything in the house and talking through what they were planning on doing. And it paid off! Every room in the house is so perfectly comfortable.
- The duct install was incredibly messy. We had dust everywhere. They did their best to clean up but it just got in every nook and cranny in the house. This was partly our fault as we had opened up the hallway to remove the soffit, as well. Kudos for them doing everything they could to make it a little less worse.
- Everyone I've interacted with has been just absolutely friendly and extremely knowledgeable, happy to answer any question I've had.
- I won't use anyone else now. Had mediocre experiences with other companies, but nothing this good. Planning on having them seal and insulate the attic when our renovation is done. And they'll be who we call when our 12-year-old AC eventually bites the dust.
THANK YOU IDEAL AIR!
Thor Thomsen
Simply Outstanding!
No contractor or work crew has come close to Elena, Alex and the Ideal Energy crew. Their study and work is amazing. Communications on the phone, in writing and in person were second to none.
The day they finished their work work, we were feeling the difference in our home. Two months later, we are seeing the difference in our bills being lowered. And our home was in a "good to very good" condition.
Ideal Energy replaced insulation, duct work and installed an air return. The crew was polite and efficient. As a self proclaimed neat freak, I was impressed with their attention to detail and cleanliness.
I would Highly recommend Ideal Energy to anyone. Very worth the time and money.
Tina Brownfield
The folks at Ideal Energy installed a new Trane unit for me 5 years ago and I've used them exclusively for my HVAC needs since then. Always timely, professional and courteous. Adam took care of a failed circuit in my electrical panel yesterday that was impacting the compressor, as well as completing the annual maintenance for my system, and he was awesome. Super friendly, knowledgeable, capable, and kept me updated regarding his anticipated arrival time to my home.
Thomas Garrison
We’ve used Ideal twice now. They have earned our future business. Adam was our tech today and he was articulate, professional, and efficient. Not sure how Ideal trains their technicians but they are head and shoulders above the rest of the industry.
I’ve been a home owner since 1994 and I have had family members in the HVAC industry. We’ve had companies come in on a service call spend three minutes to “diagnose” a problem, only to have them have to come back because “overcharging” the system didn’t fix the problem.
To have a worker come in and take the time to actually evaluate the problem is a welcomed surprise. It should be the standard and it is not. So thank you Ideal for training your techs to evaluate, communicate, and do professional work to make our homes comfortable here in the desert.
Barb Porter
Wes Neal performed an Energy Audit of my home and was on time, extremely professional and knowledgeable. He was very thorough and checked out the entire ductwork and heating/cooling system to give me recommendations to improve my energy efficiency and save money! He promptly gave me a proposal with several options for me while he was here. I haven't decided yet what work I will have done but I would feel very confident that Ideal Energy would do a great job!
Michael Willey
So far I have just had the inspection and presentation of their recommendations. I have had several companies out and these guys are the best. I hired them for duct sealing and replacement and insulation installation and attice sealing. When the work is done I'll leave another review.
Gary DeWood
These folks are amazing - they made a plan, found a way to stretch out the installations so I can use the parts of my HVAC system that are working and stretch the payments over some time. They cleaned up EVERYTHING each day. Enjoyed having the crew with us for three days.
They are professional, personable, and knowledgeable. They are our HVAC company forever.
Ray Schwimmer
The technician provided by Ideal Energy was polite, well mannered, and very knowledegable of the AC system. He was very thorough in completing the repairs needed. My only complaint is that the charge for the services and parts provided was too high in my opinion.
Travis Tinney
Great company, Wes was very professional yet comfortable. I did not use there services at this time due to some set backs on my part but this is the company I would choose. Thank you
Charlene Cummings
Wes was very professional. He did a thorough check of our electric usage and proposed improvements to cut down on bill.
James Wright
Everyone at Ideal Energy was great to work with from the estimator to the installation crew. Everyone was very professional and enthusiastic about the work. The installation crew was exceptional and they cleaned up after themselves really well!
Laura Braidi
Last week our heater stopped working completely. I called Ideal Energy (in somewhat in a panic) and was completely floored to make contact with helpful staff over the WEEKEND. From start to finish Ideal Energy was exceptional.
They sent a text the morning of the appointment with a photo of their employee along with a short description of his credentials. When Adam arrived he was incredibly conscientious of Covid protocols. He wore booties, and a mask when in the home. At the end of the appointment he wiped off the thermostat and any other items he touched in our home.
Adam was able to quickly diagnose the problem and had it repaired before the sun had even come up! He never once made me feel like he was upselling me- his focus was to get my heater working while clearly explaining what was wrong with my unit and what needed to be done to fix it.
If you have work to be done on your AC System/ Heating System/ Heater don't hesitate to call Ideal Energy. They are a family owned, highly effective and honest company and we will be using them exclusively moving forward.
M Laffey
When my AC stopped working recently, I called Ideal Energy for repairs and I'm very glad I did. I received first class customer service from the moment I called and Adam had my AC back up and running in no time at all. I highly recommend Ideal Energy to everyone and thank them for their exceptional service.
Andy Anderson
I replaced both the original Goodman A/C 3.5 and 4 ton units (16 years) with a single 5 ton Trane VX18 TruComfort, thermostat and new ducts with Comfort Link II zoning. It is like having 4 separate thermostats with one for each zone on one A/C system. My house has never felt as comfortable and cool even when new. I don't miss programming two thermostats and schedules to try and save money either. My bills have been cheaper and we leave it at 78 through out the house unlike the old system. The A/C was done in June 2019 and have been happy ever since.
My daughter also replaced hers around the same time with Ideal also and has been totally happy. I highly recommend.
P.S. They also did a Manual J which should tell you something.
Tamara Kemick
Tony and his crew were amazing. They arrived when they said they would and finished the job in the time specified. Everyone in the crew was friendly, polite and courteous. They protected our home and cleaned up so well afterward you hardly knew they were there. They explained what they were doing every step and went over and above what was expected. Tony and his crew were a delight to work with. We loved having them in our home. We highly recommend Tony, his crew and Ideal Energy to everyone!
Laural Scholl
Ideal Energy came in way under the other quotes we received for replacing our air handler motor, and even managed to beat their own quote again when they arrived to install it, because they already had the part in stock. Chris arrived earlier than his scheduled time, after checking with me to make sure that was okay, and was cheerful and professional even when the work turned out to be more difficult than anticipated. We'd definitely call them again for work in the future. What nice folks and what an honest company.
Marlene Falise
Ideal Energy replaced the old duct work in my condo. It smells so great with the new ducts. Install was smooth and Christian was very professional. They were quick and efficient, finishing in 5 1/2 hours.
James Habig
Adam did a great job? Totally checked the system out. This is the second year he has done our service. Very happy.
Kathi Parker
Adam was outstanding, knowledgeable and friendly. We highly recommend Ideal Air Conditioing!
Audra Jones
Completed an energy audit with helpful suggestions to solve some HVAC usage issues.
Julie N.
Professional, courteous and on-time. Friendly staff and service rep, and the company gives a synopsis of rep before they arrive which is a really nice touch and personable. Two thumbs up!
Lee Delagarza
These guys were great! Good attitude, professional and courteous. They were also very knowledgeable and answered all our questions. They cleaned up after themselves and were very careful around our furniture. They were also friendly towards our doggies! I would recommend Ideal Energy in fulfilling all your energy efficient needs !
Becky Schuppener
Brandon came out to give me an estimate to insulate my attic. He was very nice, informative and gave my very good information and suggestions. I feel very comfortable that I made the right decisions.
Patricia Beatty
Best Mechanical business in the Phoenix Metropolitan area. Hire the greatest technicians and are 100% professional. Wouldn't hire anyone else.
Rick Hanton
It was great that Ideal was able to get my emergency AC system call in a day early in their schedule. They were quick and the AC is working well now!
Scott Tennant
Brandon came over and gave us an estimate for a new split system.
Went over everything in great detail.
Very professional and personable.
We greatly appreciate the estimate.
Chris Blanton
Ideal Energy has won our business for life. We had a mistake in our HVAC system from Trane that, over the course of a couple years, caused the air handler to become ruined with internal moisture. Ideal installed a new unit the very next day and made it right. I have never run across a more trustworthy and professional organization top to bottom - they are truly the best.
Cindy Porter
I had an energy audit with another company and called Ideal Energy to get a second opinion. Brian F. came out and thoroughly and completely went through my home, my entire attic, every single inch and every single issue was covered. He was extremely knowledgeable and honest about what his company could offer. It was refreshing to not have a "salesman" pushing or upselling items I didn't need or want. I felt like I was dealing with a truly professional and forthright company.
garry Proia
Friendly and informative but a little too expensive for what i needed. Got the job completed for one fourth of the quoted price...
Lisa Lippincott
Adam is wonderful, professional, and a very good communicator.
Highly recommend Ideal Air.
Sandy Kinsella
Adam (our technician) was very professional knowledgeable, honest and courteous. He looked at the problem diagnosed it and fixed it promptly. I would highly recommend ideal energy to anybody needing A/C service. Thank you
William Brazelton
The Ideal energy crew did an excellent job installing a mini split 3/4 ton unit for home office-workshop. The workmanship and attention to detail was top quality!
Marv Page
I am so glad I used Ideal Energy. The most professional company I have dealt with remodeling 3 homes in Ahwatukee, ( Phoenix,) Arizona. My expectations were more than met with all work done in one day.
John Giddings
We have a comfort issue with a portion of our house and the solution was not obvious. Wes worked hard to analyze the condition of the house HVAC system and ducting to develop a reliable solution. Wes presented several options and after extensive discussion the right option became obvious. We are very comfortable with the technical capabilities of Ideal Energy and appreciate the professionalism and technicals expertise Wes has demonstrated.
UPDATE: The jobs complete and we are thrilled with the results. The install team, led by Mike, did an outstanding job. It was obvious that each and every member of the install team took great pride in their work and the results show. The team was here each day on time and began each day protecting the house from the construction activities cleaning up each night when they left. Everyone on the team was courteous, polite and very professional. All of the issues identifed in the initial evaluation by Wes were addressed in Alexs' design of the new duct system and it performs very well. Alex and the Ideal Energy team are my goto HVAC folks from now on.
Ira Slater
Brandon was prompt and professional. He walked me through different options and pricing for the project.
Justin Schaefer
Alex was very knowledgeable and thorough when estimating our job. He explained everything they planned to do and reasoning behind it.
Cathy Dirickson
I was not present, but the renter was very pleased. I'm happy with the new vent install. The techs did point out that the hvac unit is not sitting properly and that's why the outside duct pulls away. If this had been noted by the other employees, we would have added this to requested repairs.
Rob Wanner
It's hard to find quality and reliable service today. Adam and entire team was professional and did quality work. I recommend this company and will use them again in the future.
Andrew Wright
We used Ideal to swap out ducts and insulation in the attic of a 60 year old house. They did an amazing job for a fair price. The crew was amazing. All professional seasoned vets. No hack handimen. We had a blower motor go out last night and Chris personally made time at 5:30am this morning to fit us in to help keep our family cool. Classy operation from top to bottom. Would recommend to anybody
ryan Howley
Great company and staff. Highly recommend!
Sridharan B
The front office sent Adam in an hour of calling on a hot summer morning. He quickly diagnosed the issue to a blown capacitor which was fixed right away. He explained the issue clearly and offered helpful tips. Adam and the folks at ideal energy seemed very honest to do business with. Very satisfied with their work.
Dominic Bernardo
I can't speak highly enough about Alex and the Ideal Energy team. Since purchasing our home 2 years ago we've had many crews come out to work on our home for various projects and hands down Ideal Energy tops them all. The attention to detail and thoroughness truly is superb and makes a huge difference. The measures taken for cleanliness and cleanup is just one of those things where detail comes in. But most importantly the scope of the work and implementation of the project was exactly what I was looking for. Analytical in nature, I waffled back and forth on who should win our business but Alex's patience, willingness to answer questions, and involvement is what sold me. You get what you pay for and I couldn't have asked for more. I had what I feel was a complex project involving many components and it all came together nicely...I'm sure I will appreciate it even more come summer when it is 115 degrees out. The report(s) and documentation provided of the work done and diagnosis speaks volume of the pride and confidence they take in their work. I felt comfortable working with Alex and the project manager Chris and would encourage everyone to take their time and do the homework. Bigger isn't always better and Ideal Energy gives you the attention you deserve.
Robie Higgins
I highly recommend Ideal Energy if you want to reduce your energy bills and have a more comfortable home. Alex, Elena and their team are extremely professional and knowledgeable. We have definitely had a reduction in our monthly APS bill. Furthermore, they are conscientious and detail-oriented. After the job was completed, we had a bug screen that needed to be installed and Alex contacted me and came out, measured and installed it. Obviously, not the profit part of their business but they take care of every detail. Plus, they handle the rebate for you, which I received in a timely manner. You will receive excellent work and great service from Ideal Energy!
HM3
Adam is a great young man. A Run & Gun work ethic. Very respectful and pleasant to speak with. He’s gonna go places in his career and life. Thanks Adam!
Paul Dombrowski
Wes came out and did the energy walk through. He was very professional and knowledgeable regarding the various aspects of our home. His final report was very valuable to understanding the ins and out of our home and where we should direct our home improvement dollars in the future. Great work!
Nick K
We've used ideal energy for multiple homes. They're always very up-front, and stand behind their work. I love working with Ideal Energy. Highly recommended!
BRIAN GETMAN
Very professional company, From the SRP audit to the installation of a new AC and duct system. Everyone was respectful of our home through the 3 day project, cleaned up every day, and kept me informed. Highly recommend and will use them again.
Frank
Very knowledgeable and professional. It's just an estimate but it's the most informative well put together estimate ive received so far. Says a lot about the company.
Harrison Rankin
Ideal energy is detail oriented, competitively priced and professional. I received three estimates to replace my AC/heat furnace and Alex set the bar high with his detailed estimate. I though for sure they would be the most expensive after the detail I saw in the estimate. It turns out they out bid the other two companies with comparable equipment and were available to install the next day. Chris and his crew came out to install it and I know I received a better installation job than most. Overall these guys are leading the pac! If you're anywhere in the valley you can't go wrong with Ideal Energy!!
Marc D
I liked that they took before and after pictures of what needed to be done and patiently explained their procedures. The crew was polite and considerate and worked very hard. They were a pleasure to have around. We checked our energy usage and it was cut in half after they were done. We are very happy with their work.
JB Hanson
Professional, thorough, courteous, helpful, patient and flexible with our schedule. This was one of the best experiences we’ve had with a company from quote to finished product! We are very happy and satisfied with the whole process from Ideal Energy.
Raheel Khan
Adam is fantastic! Friendly, positive, and it is clear that he absolutely loves what he does! He'll keep you informed every step of the way and will get right to work! Ask for Adam W!
Our A/C unit's blower motor fan went out and Adam went to the ends of the earth to secure the part and have it replaced in record time. We're back in business as if nothing had happened.
Adam kept me posted the entire time and made sure I was well taken care of. Thank you Adam and Ideal Energy!!
Kathleen Chagolla
We have used ideal energy for a few years now and have never been disappointed.
Daniel Henz
Our A/C suddenly stopped working this morning. We reached out to Ideal Energy & they got us scheduled right away. Adam made it out to our house within an hour & was able to quickly diagnose/fix the problem. We are very happy with the service we received & will be using Ideal Energy moving forward. Thank you!
T T
We have major allergies at our house. So I recently got an appointment to improve efficiency, but it was written as an A/C maintenance call. The A/C has not been the same since they came. Very disappointed.
I was very relieved to have Alex come out for an energy system review for us. He was very through and found a several ways for us to increase efficiency and save money. I appreciate his willingness to make time for this review during the busy holiday. We are excited about the work they are going to do on house.
Jody Kopsky
Alex was terrific- checked out our AC unit, and went through rest of house to make sure all in good working order. In addition, he helped us set up our auto program for our thermostat. Would recommend.
Dylan Thomas
Called Ideal air for their free energy assessment and they had Chris Wontorski come out- very professional, courteous, and knowledge. I still haven't made up my mind with the direction i'm going, but very impressed with the plan they have for me. Will update here after my project is completed and I end up using Ideal Air.
Paul Gradillas
The team that came out to do the installation and startup did a great job. I would and will recommend this contractor to others as well.
Thanks
Michael Moore
Mikie and his crew with ideal energy did an excellent job installing new ducts and adding insulation to my home. On time, communicative, hard working, polite. A+, would definitely use them again.
Thai Nguyen
Chris came out and did an express enrgy audit at our home. He did an outstanding job by going above and beyond the limit of the audit. He cut out an area in my attic for access purpose and didnt charge me for it. He measure the static pressure, which is not under the scope of the express audit. I would recommend this company due to their awesome employees, such as Chris, and their amazing customer service level.
Carlos Austin
Ideal Energy and Alex are very professional and reliable. We selected Ideal Energy for our new AC system. Our house was a bit of a challenge, but the Ideal Energy team was there for after the sale support and warranty. Highly recommended!
Mike Solliday
Brian was very professional and knowledgeable. It is rare to have an experience with contractors who are prompt, courteous and so thorough. The big test will be when I get the suggested work done and we see the expected savings on our SRP bill. Looking forward to the improvement.
Craig Wootton
Very professional on time and very friendly people! Adam was awesome! They have a life customer now.
Chris Dugan
This is actually the second time Adam saved us from the brutal reality of Arizona summers. The first was for the start of season tune up and the most recent was when the older of the two units punched out. (Amazing how quickly the house warms up when the AC takes the day off.) Thankfully Adam showed up promptly and breathed some new life into our old unit. After diagnosing the issue, Adam walked us through the available options, articulated the pro and cons, and helped us make a well-informed decision.
Bayan Wahid
Ideal Energy were able to come out to us right away when other places were scheduling out weeks later! Also, Chris identified the issue quickly and had it fixed within an hour of arriving. He also explained everything clearly, and the price was very reasonable! He let us know the unit may still be under parts warranty, but the places to call for claims were all closed at that time. He gave us the option and we just decided to have him replace the part right away since the price was so reasonable. We are a little embarrassed that we weren't getting annual maintenance on the unit, and this could have been avoided by it. We will definitely be calling Ideal next year to schedule an annual checkup!
Dustin Ammann
Here’s the short version:
My experience with Ideal Energy was absolutely beyond my expectations. They were professional, on time, and I couldn’t be happier with my home’s new AC and Furnace. If you’re shopping for HVAC services, don’t hesitate to call these guys.
If you want the details:
We purchased an older home. Built in the 1980’s and it had its quirks; its had things break. We’ve had multiple contractors to our house to fix and install various things around the home. Windows repaired, blinds installed, drywall repaired, patio installations. We had a few AC quotes prior to working with Ideal Energy. We needed new ductwork. Our house had add-ons that just weren’t getting air properly. We voiced our concerns to other HVAC companies, but all they wanted to so was replace our AC unit. This would have left our 35-year-old furnace and 35-year-old ductwork in place to run a brand-new AC unit. In my mind that was like putting a new engine in a 35-year-old car, and not bothering to replace the worn-out tires. We said we wanted all of it fixed, but with other contractors it fell on deaf ears. “I can do the AC but we don’t to ducts.” I’ve had contractors come in with wild ideas to save money, including going and purchasing the AC unit myself, so I can save money with credit card points. I’ve got quotes written down on blank sheets of paper with no real explanation or break down for what I was buying. I’ve had contractors, in fact nearly all of them, fail to follow up when they said they would.
My experience with Alex and Ideal Energy left the competition in the dark. Alex showed up not only in the window he had promised, he gave my updates as to when exactly he would arrive. He showed up with a power point presentation outlying MY HOUSE. My floorplan was in his power-point. He explained the problems with my current duct working. He explained several solutions we could implement with various price points. He calculates the exact tonnage required for my home, based on computer simulations. Not a generalized rule of thumb like every other HVAC company that showed up had offered.
We settled on a state-of-the-art Zoned AC system. I can individually monitor and change the temperatures in various parts of my home. I can opt to cool infrequently used rooms less and keep the Master chillier at night without cooling my living room as much. While only using the single AC unit. It’s absolutely incredible. I didn’t even know something like this existed. Alex’s crew showed up on time with a convoy of trucks to remove my old system and install the new one. The task was a huge undertaking. His crew spent the better part of 3 solid days in the attic ensuring everything was good to go. I’m chilly in rooms of my house that have never been cold before.
An AC is a big investment. Let Ideal Energy take care of you. This has been the most streamlined, turnkey process I’ve had done to my house. Which is amazing. Considering its by far the biggest project I’ve had done. Don’t hesitate to call them, they’ll take care of you.
Ron Barker
From the top down 5+ stars in every respect. Rigorous, thorough technically first rate and extremely well presented. Large crew ~ a dozen or so. One or two 'helpers?' in crew incorrectly positioned two registers contrary to the exceptionally detailed drawings which customer caught and which Ideal Energy corrected and repaired without hesitation. Ergo, understand and pay attention to the drawings. Hard to imagine a better experience.
Bob Makris
We had Ideal Energy install insulation in our attic and fix the ducts that were not connected. It turned out that we were cooling down our attic space in the summer, which was costing us around $50 extra per month. They were clean, professional, and I have saved more than what they had estimated off of my energy bills as they have dropped about 1/3 from what they were. I would recommend them to anyone that wants to save money and have comfortable rooms. They have my vote 100%!
Melissa Fryery
I had 4 estimates done before going with Ideal Energy. Instead of just quoting to replace the existing 5 ton unit, Alex did an analysis to determine that I really only needed a 4 ton unit. They were very competitively priced, professional, and courteous. I would highly recommend this company, and already have to a couple co-workers ;)
Jeanne Holmes-Buttner
Mr. Wes Neal was the efficiency and comfort adviser assigned by Ideal Energy to assist my husband and I in identifying the possible source of air pollution in our home. Mr. Neal did an outstanding job: he addressed our problem, he was thorough, communicated well, and he took several pictures to support each of his findings.
Gran
Adam called ahead to let me know he when he would be arriving and was on time. He explained what he would be doing and after reported back after checking my AC unit on the roof. He was professional, knowledgeable and courteous. Adam answered all my questions. Ideal always does a good job!
Heather West
Ideal Energy did a great job with duct sealing and adding insulation to our home. Everyone including Alex and Pat who performed the energy audit and Dave and all the guys who did the work were very courteous and professional. I'm looking forward to having a more even temperature home!
Sarah Hill
One of the best decisions we've ever made! We were a little intimidated about the process and how much money we would actually save. When Ideal Energy came out, they laid it out very simply for us so we could tell how much we would save, spend and how much we could get back with rebates. They were spot on too, we immediately saw the cost savings and received our rebates within weeks. It's truly a necessity to have in AZ.
Keilah Casillas
Adam was super cool and went above and beyond by replacing our filters as well! Small things go a long way with customers and they know it! Was lucky to het appt same day and he was quick to know the issue when our ac stopped producing cold air. Turns out it was the dual capacitor (totally what i was thinking ;) j/k) and they fixed it in less than 30 mins! So glad it was something common, they had the part and it was up and running! Very thankful and the price, in my Perspective, was fair for the quick response and labor!
Cory Gersh
Not yet but will . wes did excellent job. I am sold with your company
Lorna Cheifetz
I have nothing to add to the other reviews. These guys display a lot of integrity. The work took longer than expected because of my old house and complications but despite it all they focused on customer satisfaction. I work and had to leave them in my house unsupervised for several days. They were honest and reliable.
AJ Jolley
Adam was very professional and genuinely cared about our experience. I would absolutely recommend this business to others and a lot of that has to do with the quality of service Adam provided.
Mary Frost
My husband and I found Ideal Energy on Google. They came out for their Energy Audit and found that the ducting in our home (built in 1988) had several leaks. They explained that this not only meant that cool air was going into our attic, it also meant that dust and insulation were blowing into our living areas! They also discovered that the return and ducting going into our new 15 SEERS air conditioning unit was not adequate, so the unit could not function at its high rating. We made an appointment to have the ducting replaced, vents sealed, etc. Our home is SO cool and comfortable now! We are amazed, actually. We bought our home 5 months ago and have never experienced an Arizona summer, so we are so glad we are prepared. We would recommend Ideal Energy to anyone who wants to know why their house is not as cool as they would like. And, like they said, the house is so much less dusty. They're the best!
rhonda mitchell
Chris arrived at scheduled time and took the time to explain what he was doing.
Barbara Hickman
Brian has been to our house twice and he has a very pleasant and professional demeanor. He did an energy audit today and located several areas that need to be repaired before insulation is installed
and our new A/C is placed.
We are very pleased with the thoroughness of the report that Brian produced.
Paul Craft
Ideal Energy was top notch from beginning to end. No high pressure sales tactics. Tanner explained what he found in his thorough audit of our home. Elana kept us in the loop regarding scheduling every step of the way. And Michaels crew were professional, courteous and in our opinion went above and beyond to ensure work was done properly
Aeren Robinson
Ideal Energy is clean, courteous, effective, and budget friendly. I originally used Ideal Energy to perform my home energy audit. Later I used them to fix the deficiencies the audit turned up and now my energy bill is at least 30% lower. I called Ideal Energy when there was an issue with one of our heaters and Alex (the owner) came out and fixed it.
If you have an issue with your home's air conditioning or high power bills, I highly recommend you contact Ideal Energy.
Jay Ev
We first connected with Alex and the Ideal crew through SRP's $99 energy efficiency audit program. Having an owner and business of this caliber of integrity, skills, and customer service was refreshing. After performing improvements to duct work, sealing off leaky attic spots, and adding insulation, our home has scored a 10/10 rating in SRP's monthly energy efficiency scorecards with consistency. Not only has Ideal saved us money on our electrical bills, but our home is much more comfortable as well.
Gary Rees
I called Ideal Energy and three other companies and got quotes in April for my daughter's house. Tanner was very thorough and professional. Unfortunately, my wife accidently deleted the quote and it took three weeks to get another copy from them. Based on the reviews and Better Business A+ rating, we chose Ideal Energy. The lead time for installation is two months so hopefully my 24 year old system will make it till then.
Luke Roll
Tanner, Alex and team were great? Out of 5 other companies I had come out and look, they were the ones that measured, scouted, and did the full manual J energy load test and went over results with me. Determined that a 5 ton unit is what I needed, not guessing 6 tons (and therefore 2 packaged roof units) like the others. Where the others said it was impossible to fit a handler in the attic (" too tight"), Alex and team advised med they could and did! They designed and installed a new ducting system, zoned the house, and installed. My heat pump unit works! Efficiently and quiet, unlike before. As a bonus, I now have much desired closet space in the center of my house where the handler used to be. I would highly recommend Ideal Energy to anyone for residential HVAC needs.
Maury Ahlman
Service performed on time and as scheduled. Friendly and helpful tech. Was courteous and wore booties without asking him to wear them. Well done!
Kevin Crestin
New ducting and AC system was well designed and well installed. There were a few dings on the walls after installation and some ducting was left out over a sprinkler overnight, but in the end the job was done well.
Andrea
Our air went out today. The high was 117. We called several companies for help, many of which could not even give us a time they would be out. Thank God my husband called Ideal Energy they advised they would be out between 4 and 6 sure enough at 10 till 5 I got a call from Chris who said he would be arriving in 10 minutes.
Chris was extremely prompt courteous and had us up and running in no time. This is the first review I've ever done I'm not the typical reviewer. We will be using Ideal Energy going forward. THANK YOU!
Joe Farago
The short version is we were extremely pleased overall.
The longer version is that Alex and his team did a great job. One thing that stands out is that I had several AC companies come out to give a quote (just curious the cost of replacement as my units are 18 years old now) for a new system and ALL of them quoted me larger SER units and I asked what about issue with the vents in the house and leaks? They all looked at me and had nothing to say. Alex was the only one to explain to me I can go with smaller ton AC unit if you seal up the house properly. I googled and found an article that stated exactly what Alex told me that 69% of AC units are over sized! Now we find out about Ideal energy and with the rebates could not afford to not do it. They found major issues with leaks in the ducts and lack of insulation when the house was built. Our room over the garage is no longer cold in the winter and to hot in the summer. The heating and AC is more even through out the house. Money well spent. We had one follow up with Alex and he made time to come all the way out to resolve it! Big thanks for Chris and his team for the work they did! I have neighbors that spent $15,000 for over priced AC units and have told me that their bills are the same. To bad they did not call Ideal Energy to audit their homes first and fix the issues with leakage. I usual do not have the time to put of a review but reviews and personal reference from a friend helped me to decide to get this work done and I am extremely glad we did.
Chuck Bushell
Brandon did a good job providing a thorough estimate.
S S
I used this company after reading reviews. I am glad I did. Adam was prompt and professional. He answered all of my questions. The price was very fair and I will use Ideal energy again if I need any other AC work.
Michael Campillo
Adam from Ideal Energy came out to service my heat pump and was professional, Covid safe, and efficient, and did the check up for a reasonable cost. I would use Ideal Energy again and strongly recommend Ideal Energy.
Chad Sippel
I had three companies provide quotes on fixing a hot room and performing the work recommended by a home energy audit. Ideal Energy's solution to the problem and their honest assessment sold me. After they added more insulation, fixed the ducts, and added more return air my house is finally comfortable in all the rooms! I would use them again or tell a friend if they needed HVAC work done.
Michael Worden
We’re enjoying an entirely new duct system with insulation! This team knows how to do it right, the improvement in comfort is absolutely noticeable and made this investment worth every penny, great people to work with, will definitely use their services to maintain my HVAC system in the future
James Curry
I used Ideal Energy for insulation and duct work and was incredibly impressed with the quality of service, honesty, as well as their comprehensive approach to finding a solution that will be the best outcome for the customer (not just what will make them the most money or be easiest to push onto a customer). The fact that they deal with both insulation and AC allows them to treat the problem of cooling/heating your home as a whole, and avoiding the "blame game" of some AC or insulation companies who like to cast the problem on one another. The energy audit team did an incredibly thorough investigation of what it is that is causing any problem and then offered me a number of options to improve the efficiency (and in the middle of an AZ, the livability) of my home. The process is not just hidden wizardry with a big price tag at the end, but a scientific and logical approach that the auditors were more than willing to explain in laymen's terms to me.
The work I had done was conducted professionally and with care to detail uncommon in modern tradesmen. I could tell that the crew worked as a team and took pride in their work (by taking the time to test the results of their work with the same equipment utilized by the auditors).
I would recommend Ideal Energy to anyone who is interested in getting the very best energy efficiency out of their home (which should be anyone that likes their hard earned money). They are no nonsense, professional, excellent value, and take pride in getting the job done right the first time unlike all the other "wham bam" contractors out there.
R B
Professional installers! Got cold air! Follow up phone call was surprisingly nice after install to check if we were satisfied with the work. On time and clean up was better then when they started.
Scott Gibbs
Everything went well from dealing with Brian, the salesman/estimator, to the work done by the crew. They handled all of the SRP rebates so I didn't have to wait for them -- they do! They were also half as expensive as some other companies I talked to.
This company has an HVAC license in addition to the general kind. If you are contacting companies to bid on improving your HVAC situation, make sure they have that license in addition to any other. That way you'll get offers of real solutions to your duct problems rather than offers to blow expensive chemicals through them that might last ten years.
Rosario Oliva
This is the second time over the years that i have called on a weekend because my AC died. quick to respond, honest, affordable, and had me running in no time. if only i could find a mechanic to fix and maintain my cars like Ideal takes care of our AC, thank you Alex
Ryan G
I have been very impressed up to this point with these guys, especially Wes their energy auditor. Head and shoulders above the competition. Other guys didn’t want to get on the roof or in the attic and were just guessing at things. Wes had a very good attitude, was knowledgeable and went above and beyond explaining everything. Use these guys or else you will regret your decision.
Dave Fox
Brian of Ideal Energy came to our house to perform an audit. I didn't know a whole lot about what this encompassed, but he explained the entire process which took about two hours. He found the areas we suspected were problems, found others we didn't know about, but also told told us about what was working well with our system. All in all, it was a very professional and educational enounter.
Charles Haniman
Excellent Experience. The crew that was here did an exceptional job. They did duct work, insulation, added another return and fixed other duct work. They were professional the entire time and cleaned up afterwards. Overall a 5 star experience. Thank you!
John Schneeman
Service could not have been better. Quick to respond, competent, knowledgeable, friendly, thoroughly explained everything. Excellent!
Jeff Broman
Chris and Ideal Energy are a great company to work with. They came out to my house quickly to fix the problem on my Air Conditioner. The AC is working great now.
EJS Golf
Great professional experience! Use these guys. Fair value and Brandon will break it all down for you do you understand what is going on. Highly recommend!!!
Amy Mainville
Very professional, very thorough. Brandon was very informative and gave me so many options. I appreciate it because it’s a very large purchase and I have want to have all of the information before making a decision.
Teresa Vogel
Chris was wonderful and gave good maintenance instructions and observations for a mini split system.
Jim Kennedy
Ideal Energy was amazing, very professional and they preformed everything they said they would. Great communication and followed the scheduled as promised. I have recommend them to my neighbors!
Alex Christian
We are pleased with the attitude, communication skills and work ethic of Chris Martinez.
Tahira Qureshi
My Heating and A.C (HVAC) unit stopped blowing hot air this winter. I called multiple HVAC contractors each of which bid way to high to fix or replace the unit. Then after thorough research I called “Ideal Energy”. Alex the companies owner came and evaluated the unit for replacement and quoted a price, after learning of our financial situation Alex was so compassionate that he offered multiple discounts and ended up out bidding the other companies with the LOWEST Quoted Price.
Once Ideal Energies team including Jake and Nick came they worked absolutely Meticulously to make sure the Trane 16 Sear unit we selected was installed perfectly! They started on Wednesday at 7am and did a Meticulously Perfect installation all the way through 5pm. After the installation Chris took additional time to teach me how to use my Nexia Trane Wi-Fi thermostat including the App installation.
As a bonus on top of all this high quality work their warranty for labor of 3 years is among the longest standard labor warranty in the industry. The parts warranty for the Trane system is the standard 10 years, which by the way Ideal Energy themselves register for their customers.
The bottom line is if you want World Class installation and/or service for your existing unit or need a brand new unit such as a class leading Trane system, then no one is more skilled for the job then Ideal Energy and their very meticulous team, with the best thing being they are highly affordable and competitive when it comes to price, with one of the longest standard labor warranties in the industry as icing on top of the cake!! Of course if you go with a Excellent Trane unit it has it’s own 10 years Parts warranty!
Daniel Chen
Adam Wilczynski is wonderful, he is very patient and professional, I am very thankful he came and fix the AC issue, thanks again!
Tom Morgan
As of yet, I have not used this business. Wes went over my options with me and was up front with me about everything. If I move forward on this project, I am strongly considering using them.
Donna Davis
We received an energy audit from Wes. He was very thorough and explained everything so we could understand it. We plan to have the company go ahead with the work proposed.
A S
I really cant say enough great things about Ideal Energy is genuinely an amazing company to work with! The quality of their work, their staff, the time that they spent to 'do the job right', the entire process was a genuine pleasure.. A little bit of a backstory, I currently have my aunt living with me, she is terminal with stage 4 cancer currently under hospice care, and is extremely sensitive to temperature. No matter what temperature that I set on the thermostate during the summer, my air conditioner just.. couldnt keep up, it would run nearly continuously only cooling down during the night, I was prepared to purchase a new AC unit, to spend whatever it took to help keep my aunt comfortable during her final stages of life. I was put in contact with the right people (Ideal Energy) who after conducting an energy audit, determined that I didnt have enough insulation in the attic, that my return duct was disconnected from the AC unit (essentially it was refidgerating 130 degree attic air no wonder my AC couldnt keep up with the demand), and that there were some airflow issues throughout home. I informed them that due to a change in my aunts condition, my aunt was at a hospice facility (to assist with getting her pain levels under control), and she was scheduled to come home the following day. Alex & Elena @ Ideal Energy went above and beyond and were able to squeeze in getting the the work done before my aunt got home. Since the audit, and duct repair & insulation, not only has my aunt been able to be comfortable, but based on the energy use patterns I am expecting to have a 35%+ savings per month for my HVAC needs. THANK YOU THANK YOU THANK YOU!!!!
Susan Walters
From the beginning to the end this company and their employees were the best. They were very knowlegable and did a great job...we live in a gated park and I told everyone on my Facebook this is 5 star company...use them. You won't regret it.
Joe Dalfonso
They gave a good, thorough synopsis on energy opportunities for our home! They were on-time, courteous, and professional.
roger eastman
High quality install
Very professional
Attention to all detail
Charles Williamson
Professional from start to finish. My input was considered and incorporated every step of the way. The end result was a Gold Pearl certification and cooling bills cut in half. Alex and his staff are terrific.
Brad Perkins
Chris was great to work with. Very knowledgeable and a great help!
D S
Adam did a great job! Ideal Energy has phenomenal people and world-class customer service!
Tom Hamilton
Chris at Ideal was fantastic. Had a matter of fact approach. Did not try to push anything, just gave me the facts I needed to make an informed decision. Help guide me through the process and clearly explained the pros and cons of everything.
Heidi Kai
Brian was very thorough and explained everything to me in a way I could easily understand. I would definitely recommend him for an energy audit- we discovered a lot areas that we can improve on from our consultation.
Todd Meyer
This is the first summer since we had all the ductwork replaced and added/fixed the insulation in the attic and the results are night & day.
Last summer, whenever it was over 110 outside the A/C would be running 24/7 and could barely keep the house at 80 during the daytime. This summer, the house easily stays at whatever our desired temperature is and isn't running nearly as much. Looking at our kWh usage from SRP for this year compared to last year, we're using 30% less energy and are much more comfortable in the house!
Forrest Ranus
Wes Neal was super friendly and informative! So grateful for his amazing customer service and transparent assessment.
MiCar Info
It was a diagnostic service Adam is a knowledgeable tech he identified the problem.
Kevin Albert
Brandon was over for an energy audit. Very professional, not pushy, explained everything thoroughly, very detailed report. Thank you!
Joseph Meaney
Prompt, friendly, knowledgeable.
You can't ask for better service. Adam came on time. Worked efficiently. And solved our issue. Best in class.
TJ Ferrer-Nicoll
Wes Neal was not only very knowledgeable and professional he was also very kind.
Flex Fitness
I have to start by saying that Alex and Elena are great people. It is very rare that you find people these days that put people and quality of work first.
If you have any heating or cooling needs and want to make sure it gets done right the first time with people you can trust this is the business to go to, hands down.
edward malin
I had them do the install at by daughter house and was all that I expected plus. I am now having this done ductwork and new ac at my home. I will and would recommend them anytime.
RC1078
Adam is always super polite professional nice and patient and answers all my questions
Lydia Sunshine
We had the BEST service ever today. Buddy, Zach, Nick and Osmar are a great asset to the company! I enjoyed them in my house. Nick explained everything to me and I appreciated it.
John Tokarz
The best hvac guy in the state of az hands down. Alex has been to our house 2 times in 3 years and has fixed our system for a very good rate eaxh time.
I will not call anyone else, we have been burned by other az companies in the past.
They will not try to sell you stuff you dont need, and give you an honest assessment.
Jerry Beavers
Brian was very professional & gave us a well done energy audit which we are n ow contemplating. We are 99% certain that Ideal will be contracted with to do much of the work needed.
Tabetha Heard
The crew that came out to do the work were very professional and genuinely seemed to love what they do. They were quick but still took time to make sure I understood exactly what they were doing.
Rochelle Reim
Friendly and very informative. Very easy to work with and prompt to any needs or concerns.
Jerald Hunter
Came out same day and fixed system, great service.
Suzanna Bradley
They are amazing workers did great job.
John Kressaty
Brian knows his stuff! Brian explained everything to my satisfaction. This is the second time we used Ideal for one of our homes and we will be recommending your company to our friends.
Kelly Inoue
Great company! They did a great job of updating our insulation and making our home so much cooler!!!! I would definitely recommend them!!!
Steve Laney
I recommend Ideal Energy for HVAC needs. Adam is professional, has good communication skills, and is always a pleasure to work with.
Bob Dikes
Found the problem wasn't a bad thermostat. It was a drain float issue.
Ashley Gardner
Adam was super amazing and helpful! Adam was able to quickly fix the AC issue and made sure I understood everything going on. Definitely would recommend!
Roxanne
I've used this company for about 3 years and they're always quick to respond, kind and considerate. Sometimes, they go beyond what's necessary to help me because of a slight disability.
Jill Roberts
Great experience! They were on time and fixed our AC within five minutes.
Nery Ralon
Really nice guy and spent the time to go over everything with me. Did not feel a hard sell when he was explaing things to me
Pete Johnson
"My wife and I want to extend our personal thanks to Brian F., Home Energy Auditor with Ideal Energy. Brian was most professional, informative, and efficient, while employing some very sophisticated technology and all while explaining the Energy Audit in layman's terms. With our E.A. now complete we can focus on Ideal Energy's recommended improvements and a lower monthly electric bill.
Thank You Brian...The Johnson's.
Jet Skywalker
Adam is the reason we will only use Ideal Air. What an outstanding gentleman.
Stacy F
Amazing team!! So thorough in every step and excellent communication throughout, simply the best. period.
S Campbell
Super friendly to me and my doggo! Professional and HONEST. Thank you so very much.
Laara vLS
Very responsive, consultative approach, great value, and Pearl Certification!
chuck zimmerman
Adam was very professional. He shared the results of his inspection with me, indicating everything was in great working condition
Michelle C
Very professional, gave many options & offer good financing!
P H
Went above and beyond what would have been reasonably expected to ensure we were back in action.
Lylia Hoffer
Wes was very helpful explaining the process and made it easy to understand.
JIM PRITCHARD
resized and replaced all duct work and added insulation. The results are amazing.Cut run time on A/C by 40%
Patricia Bennett
Very happy with installation and performance. The team leader, Mikey, was fantastic and took care of everything.
I was dreading the mess but there wasn’t any!
warren Lyons
Nothing beats experience, good direction, and conscientious workmanship. Brandon and his crew has it all.
Beverly Moreno
Ideal Energy and Tanner Kneipp provided an efficient energy audit of my home. Tanner was professional and did thorough job.
Rich Anzalone
Adam was tremendously courteous, professional and efficient. A very nice experience.
Jane Clark
Working with Brandon from Ideal Energy was awesome! He is professional and was "on" as to answering my many questions!
Judy Kogan
Chris M. has come to my home a few times for different reasons and was always on time and very professional.
peter mcquaid
Great job. Got the unit running and increased the fan speed. Noting like a good nights sleep.
pauline corcoran
The technician was very professional and knew what he was doing. Helped me go over the temostate
Gary Zies
Gave me estimates that I asked for and deciding on my next move
Eric Joy
They showed up on time and did a great job. We are very happy with their work and would definitely use them again.
mjhagedorn
Good presence during free quote meeting and the installation was on time and well done
true
An exemplary business. So knowledgeable and easy to work with. Very happy to have found Ideal Air.
Daniel Marco
This company always shows up on time. The employees are neat, clean, honest, and friendly. They do their job professionally AND they have never tried to upsell me.
Danielle Lapriore
💯 recommend! Highly professional company that hires competent knowledgeable and reliable employees. Thank you for fixing my AC Adam! You Rock! …
Ryan Circello
Had Wes out to complete an energy Audit and he was great! Very informative and thorough!
Howard Rosner
I would highly recommend this company to anyone that needs this service.
Kyle Messner
I had an energy assessment and was really impressed. I need to wait before I use their services but I will be using them.
Ellen Arnold
Wes was very thorough in his inspection and patiently explained everything as he went through it.
Sheeyl Roberts
The rep showed up on time and was very pleasant as he checked out the ac unit.
JP & Heidi Prado
Chris was very professional, respectful and thorough with his work. I highly recommend this company. Ask for Chris.
Nina Tinsley
We’ve used Ideal Energy twice for two different houses and they are so fantastic. We cannot day enough good things about their team!
Leo Farrell
I had a issue with my a/c that was installed about 2 year's ago I called them up and they responded right away the tech they send out was very professional
Jason Lamb
Installers were professional and handled all work without any hiccups. Showed up on time and completed earlier than expected.
daefash
Very professional, on time, respectful, clean, explained everything needed
Tori Cole
Adam W did a great job!
Sheila Rahorn
Overall great company. Knowledgeable and professional.
Wendy Dolfo
Wes Provided an extremely thorough home energy Evaluation Of our home This month.
larry bryson
Provided good info. If I go ahead with projects will use
Miri Ciao
Adam was very polite and professional, and answered my questions .
Lauren Shiffman
This company is super professional and did a really good job overall.
Randy Arrington
Awesome team , They take good care of their clients.
Brent M
Very quick response, very professional, and highly recommended.
chris reginato
Very professional technician. Got the job done the first time out. Had all the parts in in stock. Would recommend anyone
Debbie
Great job very professional.
Jaclyn Stengard
I was so impressed with the fast service. Everyone was so kind. Thanks again for your awesome service.
Daniel Bernstein
Personable, competent service people. Highly recommended.
Peggy Steele
I highly recommend this company. Very respectful, friendly
and professional.
Laura Guild
Great service. Staff are always available and work is done in a timely manner.
Ross Cruz
did a good job for us
Jeff Crabtree (AdventureArchitect)
A+ experience! They went above and beyond on the install and customer service experience!
Faye Bentley
Looked good, still considering the expense vs ability to pay, nice people.
BUT tried to recontact to possibly go ahead with plan, no reply received.
Scott Gambino
The tech was on time, professional and care about the quality of his service call.
Alternative_Theory
Wes was great, punctual, knowledgeable and kind. Highly recommend
Corey Imanuel
Brandon was very professional and informative.
julian phillips
Great experience. Did a fantastic job and left the house cleaner than it was. Would use again.
Rose Stone
They were here quickly and took care of the problem. Very polite.answered my questions
Bridget
Super friendly, fast, and trustworthy! Easy to schedule and great work done!
Gary Riso
Wes was very professional and thorough. I hope to do business with Ideal.
Mike Faye
Friendly employees. Great service.
Alfredo Lopez
Excellent work on my duct and insulation work. professional appearance!
roger gibson
Tanner was very helpful and explained the service he was offering so we know what we need.
Sonia Gutierrez
Adam, was very pleasant, professional and explained the issue at hand in detail.
Dawn Cuevas
Great customer service, and a friendly and efficient installation team.
Bob Wall
These guys did a great job very professional and cleaned when they finished.
Kristin Stoddard
Appreciate the communication and professionalism. Very thorough.
Jonathan Guerra
Professional and friendly, the good people at ideal energy are the best.
Cathi Christopherson
Still considering proposal
Luella Wald
Very prompt service. Friendly service
Tom Slade
contractor was on time and did a through inspection.
Travis Rawson
Alex is always clear with his instructions, and offers guidance throughout the job.
Randy Vance
On the hottest day of the year- they arrived in the morning A/C blowing cold an hour later
Bruce Kolts
On time, explained work to be done, and completed.
Hector Bejarano
Fantastic service! Highly recommended!
Nicholas Anderson
The technician was amazing!
Ross Burmaster
Out standing work,
eddiec800
Very professional and timely!
Jeffrey McLane
Very professional and honest people.
Honey Comb Roblox
Thank you!
Jeffrey Hastings
Appreciate the very quick response and their expertise.
Mike Anderson
Excellent all around service!
Helene Burns
Thank you Adam!
Patricia Smith
Exceptional sales and service.
David Watson
Very good 👍 …
al prosek
Great service and timely
Alex Gueco
Competitive pricing.
Jason Wu (JW1)
Trustworthy, courtesy, professional.
William Patton
Very professional
Daniel Moldovan
Great comunication
Stusmeister 1
Outstanding service.
Warren Stiles
Great experience.
LA grown pook
Professional experience
Eve Barys
Insulation
Dr. Mitchell Karl
Brandon provided an excellent and thorough evaluation of our property regarding the installation of a mini split A/C unit. His knowledge of the project and his ability to explain the appropriate options was done in the most professional manner possible. I would unequivocally recommend Brandon to anyone wishing to consider a mini split system in their home or garage. In fact, I believe that you would be doing yourself a disservice if you didn’t get his professional evaluation and opinion about your particular needs and circumstances.
Lucy Chapman
Great group very clean, respectful workers. everyone who came to our house was very respectful. if you are looking for new HVAC or just repairs contact Ideal they are awesome.
Pamela Massey
Matthew was very friendly and knowledgeable. Its always a pleasure doing business with ideal energy . Thank you again .