Reviews of H & H Heating and Air Conditioning Inc.. (HVAC Contractor) in Philadelphia (Pennsylvania).
H & H Heating and Air Conditioning Inc.
3 Industrial Hwy, Essington, PA 19029, United States
Description
Information of H & H Heating and Air Conditioning Inc., HVAC contractor in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of H & H Heating and Air Conditioning Inc.
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of H & H Heating and Air Conditioning Inc.
I appreciate both James and Thomas, who were my HVAC Professionals. They were ahead of schedule to my appointments. They both had great communication. They both explained a complicated process to my wife and I in layman terms, to the point where we were comfortable and confident in them both. At first they only came over to assess an issue with my heating system but because of their expertise, they resolved 2 separate problems. We will definitely recommend this company to friends and family.
I had H&H installing a new gas heater to replace my oil heater a couple of weeks ago, and I am very happy with their service. From the beginning, Chris the salesman did an amazing job communicating in a professional and friendly manner. Big thanks to Brain too, and his team on the installation day, and for the service after that. I had a small issue with the heater about 10 days after the installation, and H&H once again, exceeded my expectations, their response was quick and effective. Brain and Richard came to my house the following day and fixed the problem free of charge. I highly recommend H&H.
I scheduled an appointment with H&H through the Home Depot to have my system serviced. James was very professional and he took the time to explain exactly what he was doing and in the end explained what was done. He also recommended having the service done twice per year.
I would recommend this business, and especially James. Thank you for your service and professionalism.
Thomas was excellent and explained everything thoroughly and clearly. I had scheduled for a general HVAC tune-up three weeks prior but the heat stopped working two days before scheduled visit. I thought that it would end up costing a lot more but the fix was included in very reasonable introductory tune-up coupon price. I was not charged anything extra because nothing extra was needed. I was charged the price on the website and nothing more. Friendly and professional service. Will be recommending to others. Thank you!
Hi, when David first came to the house he was great! Was very honest, went through everything, wasn’t in a rush to sell me anything or leave quick. I had a a lot of questions as this was a big purchase for us.
They worked in our budget and we couldn’t of asked for a better guy to come over.
The crew came and were great! Everything was clean, organized, they went over every step with my father and he was very happy also.
Mike took the time to go over everything when I got home from work and wasn’t in a rush.
Highly recommend this company!
Thanks again to the crew and David!
Had new Gas furnace installed to replace my old oil furnace. Brian, Richard, Steve and team did a beautiful job. Everything went smoothly and they kept the job site very clean. They also offer competitive price. I strongly recommend them!
We were serviced this morning by H&H Heating and Air Conditioning, they were wonderful! Our technician Thomas was incredible. So informative, helpful, patient. I highly recommend this company for any HVAC needs. We've had some issues with other companies recently who were far less helpful, far less responsive. It's great to know you can count on a company/team when needed!
Our service representative, Thomas, was excellent. He explained everything he was doing with just the right amount of detail, and mapped out our options very well. He’s also very nice! Work was scheduled very quickly, and MJ in the office was extremely helpful. We’re very happy with the service we received.
Originally installed my split ac/heater system about 6 yrs ago. I have not had any issues with installation or units themselves only routine maintenance and cleaning. H&H are very prompt on scheduling appointments and always in time. Very clean and respectful of my property.
Thomas was amazing! We've used H and H previously and needed some heating checks done for our radiators.
Not only is the heat flowing better than before Thomas explained everything and even discovered a default setting on our boiler that was limiting the heat in our house.
Highly recommend!
Thom is extremely knowledgeable pleasant to deal with.
He took the time to explain the issue and the opt.
Like all th H&H employees I have dealt with in the past,it was a highly satisfactory experience.
Will continue dealing with H&H for my heating/air conditioning needs.
Our tankless hot water heater started spraying out water!!! Jim came within an hour. Figured out problem in minutes, getting permanent solution done in less than 24 hours! We have used H & H for a few years and will continue to do so! Every service, maintenance, install of new heater/AC, every visit, we are treated to professional, efficient service!
James, as he always is, was professional, helpful, conversational and incredibly efficient. We have used H and H for years, and have been thrilled with James and every technician they’ve sent out. We have 100% trust in them and are always satisfied with the work that they do.
James from H&H Heating was prompt and honored the appointment schedule. He was thorough and explained to me everything I needed to know about my heater. He took the time to answer my questions and advised me of future maintenance tips.
James B was awesome. We thought we had a leak. He was very thorough and informative about the ductless A/C units regarding operation, maintenance & overall care. Would definitely recommend!
Have been a customer of H&H since the 90's and have never been disappointed. The most recent tech (Steve), I feel went over and above to access and mitigate a small problem with the condensation line for my " in the attic" system. Big guy/ small space, but he got it done.
Thanks
Excellent pleasant service with a local company. Technician could not have been any nicer. Company has invested in technology which makes things easier on all of us.
Reasonably priced on top of that!
H & H were great with communication and it was great to get a text before with the technician's name and photo so I knew who was coming to our home. James was very courteous and knowledgeable. His service was 5 Star+!!!
Chris was about 15mins early to our appt and called to ask if it was okay if we started early. He was thorough, very helpful, and realistic about what options I had in my late 1800s house. While I’m not ready to buy right now, it was great to have someone come out and give me an idea so that I can plan for the future. Will definitely consider using H&H if and when I put AC in my house!
I have an old steam boiler heating system. The technician 3 years ago was superb and so was this one - Steve Goebel was professional, courteous, knowledgeable and experienced. He took time to explain the issue and solution. Very happy with the service.
Thomas was extremely professional and knowledgeable. He is very respectful and was a pleasure to have come to our home and diagnose our heater issue. I highly recommend him!
Steve is the best! He answered my questions clearly so that I could understand how to maintain my unit efficiently. He was respectful and kind. He provided customer service that is sooo lacking in the world today. Thank you Steve! I appreciate you.
He was considerate and friendly. The issue was my capacitor and he gave me the option to install or save money and ahow me how to do it myself which was easy. I appreciate the consideration to my financial needs and helpfulness to show me how to do it myself.
I was satisfied when I used H&H to install a HVAC system in a another home my SO owns so i decided to use them again. I can’t be more pleased. Chris was incredibly helpful and worked though what would be right for me. I appreciate the fact he helped me clean up a overflowing sink, certainly not in his job description.
The technicians were outstanding. Explained everything that was happening while it was happening and I really appreciated the transparency. They were thoughtful about my living space and cleaned up everything very well.
Edit - September 19, 2022. Pan
came out to service my ductless system because I had called H&H to report that there was no cold air coming from the units.
Pan was quick to diagnose the issue, provide a resolution and, told me what the next steps would be.
Pan was also extremely helpful when he worked to install my HVAC system in another property in the Northeast. It was really nice to see him and I appreciate his hard work and due diligence.
Edit October 5th, 2022 - James
James was thorough when assessing the issue with my splits. He took his time investigating every avenue and the issue was caused by the units being in a operating in a duel mode. James is personable and knowledgeable
Once again I can’t recommend H&H enough
This is a great Company. Thomas was responsive, on time and very efficient in diagnosing the problem with our furnace and fixing it. We will make H & H our new go-to HVAC service and repair provider from now on!
We’ve worked with H&H a few times over the years and have always had great experiences. From fixing our AC in a heat wave to installing new products, we will remain long term customers.
Very nice company to work with. Came out quickly to do the repair. Cost was much better than I expected. I would definitely be calling them in the future for any repairs I might have
We could not get our furnace to kick on. We called them (Googled their business. They were first on the page) they came and assessed the problem. They charged a call in/show up fee. Recommendations were made. Very professional. Will use for our conversion from gas to electric in the future.
Chris the estimator and Brian's installation team were both punctual, personable AND professional. BOTH are an asset to H&H. Needed a follow-up visit for the commissioning of the heat and they were prompt and addressed all issues.... working GREAT!
Overall happy with the new systems (Carrier AC, Bryant Furnace). Installers were great. Hope to get a long life out of our new AC/Heating systems which replaced 22 year old Trane Units.
A couple of minor bumps .
Had issues connecting the Honeywell Wifi Thermostats to the home network. Note that the homeowner is responsible for connecting Wifi models to the network (at least I was). The Honeywell T6 models provided are older and ONLY compatible with 2.4 GHZ wifi networks. Most people will not run into this issue, but as folks upgrade or get setup on newer networks initially (like my Fios Gigabit runs on 5.0 Ghz by default), it may happen more often. The sales/office folks said they had never seen this before. I spent about 4 hours researching the issue and only found out how to correct it by diving into the depths of the Verizon Fios customer support forums. The average homeowner will have no idea how to resolve the issue (which involves logging into the router and setting up a dedicated 2.4 Ghz "Guest" network on the system).
The brand new AC unit actually failed on day 2. The service technician resolved the issue but said the wiring on the unit from factory was loose which caused the circuit to trip and system to fail. Not the fault of the installers, and the issue was corrected immediately, but might be something that can be checked during install "just in case". The unit ran fine the first day.
I would still recommend H&H. Sometimes we all experience bumps in the road.
Follow up 9/20:
These guys have great customer service. Every follow up they took the time to thoroughly deal with and even received a call from the owner. These days I expect the "run around" when dealing with companies on follow ups, but they are outstanding.
This is our fourth installation by H&H -- two in prior rental homes and recently in our 1885 house. They just installed a new 3rd floor system in an ongoing renovation, after they installed a new HVAC system for the first two floors last year. Everyone from Steve who came out more than once to size up our needs, to Dan the lead installer, to Nick Valenti the lead tech on the latest job, were outstanding at what they do. We can't say enough about H&H's overall professionalism, knowledgeable technicians and service value. We highly recommend them :-)
Great installation crew led by Brian Jackson great techs that work well together and made it a very pleasant experience.Also Chris the sales rep was great to work with no pressure or hassle just to the point.I would not hesitate to recommend H&H heating and air conditioning.
I always request Jim J. for all my AC/heating repairs and annual check-ups. He is pleasant, efficient, and very knowledgeable -- a real credit to H&H.
Great company. Easy to schedule and friendly. Technicians, including Pan and John, are top notch. Today service by Brian who called in advance, arrived on time, was totally professional and efficient.
Thomas came out very quickly after my call into the office regarding my furnace being out. He was very professional, thorough, and took time to explain things to me in terms I could understand. He was polite, knowledgeable and someone I'd trust working on our system. I highly recommend H&H (and Thomas)!
The tech Jim was professional courteous outstanding very knowledgeable and went through in detail everything that he was doing
down to the t need more people like that at your business thanks again Rick
The technician James preformed annual maintenance on my gas heating system today. He arrived on time and was very courteous and professional.
He cleaned and fine tuned the system and said it's running very effectively.
His customer service is great and I would highly recommend him.
The installers Brian and Eric were awesome. Pleasure to deal with. They are definitely an asset to your company.
Thank you for ur great excellence today, I’m very happy u sent him,, too complete my day, he answer all my questions.., To help know my own H&H heater System..I appreciated!!!!
I called them late on a Monday afternoon and they came out and did the repair the next morning. Technicians were very nice and the work was done quickly.
Thomas, the tech who did the service was professional and knowledgeable. The price was very reasonable. I would recommend this company.
When the technician scheduled to do my Spring inspection was tied up on a job downtown, the H&H coordinator called to let me know that Jim was ready to fill in. He arrived on time, and explained the H &H policy to meet on-time service commitments and got to work. Jim did a great job inside and outside the house and reviewed with me do I’m confident in being cool this summer.
I give Jim and H&H gold stars for tech know-how and on-time service!
I contacted H&H because my unit was not cooling. A repair person was sent out within 2 hours and addressed the issue. This company installed my unit last year so I was surprised that I had an issue but they definitely delivered on their promise to provide great customer service. I'm very impressed and would recommend them to others.
Arrived early as promised. Friendly. Good communicators. I believe they did every detail as well as it could be done. The H&H team stayed till 8pm to finish the install and clean up. And when I called with a few questions, they returned promptly to make sure everything was 100%.
What an excellent group of service professionals!! They showed up on time and spent most of the day in the attic on a 90 degree day!! They clearly explained everything they were doing and always made me feel comfortable with their professionalism. I would highly recommend this company to anyone that needs air conditioning or heating service.
All roads lead to H&H!
I had asked friends for recommendations for HVaC companies and also worked with mass channels like Home Depot. All roads led to H&H.
It’s been an experience realizing that my newly purchased home needed an HVAC replacement. Peak of summer, all metal materials priced super high due to geopolitical issues- the quotes I got were all over the place. One thing was consistent in what I researched- over half the longevity of the installation is not in the machines but rather the skill of the installers. H&H won me over in knowledge, transparency and fair pricing.
They are not the cheapest, but rather a good middle of the road company with quality product, skilled workers and the backing of a medium sized company that’s been around for decades and had a reputation to maintain.
Definitely the peace of mind option without feeling like you left money on the table.
Profesional sales team and installers. Highly recommend!
I was super impressed by the professionalism, knowledge, and customer service provided by my technician, James, during my A/C tune-up. He gave me a number of helpful, easy-to-implement suggestions for keeping my system healthy throughout the year, and was clearly focused on providing the highest quality technical guidance -- not trying to pressure me to purchase additional services. Highly recommend H&H to others looking for high quality HVAC services at an affordable rate!
The team from the time we called to the time they left were professional, honest and friendly. H&H responds in a timely manner and works with their customers. Highly recommend their service plan and products.
Mike, Matt, and Rich were very professional and friendly! They did a great job with installing my new HVAC system and hot water heater.
Our technician was knowledgeable & communicated everything well. He gave recommendations but not in a pushy or salesy way. I will use their services again in the future!
Your company has been used by my sister and other neighbors.
The professional service and quality of there’re work was outstanding. They arrived on time and completed both systems in less than 7 hours.
I would recommend your company for their outstanding service.
Had a problem with air not blowing cool. H&H came the next day and identified the problem as a broken part. Since system was still under warranty, they replaced broken part at not cost. Would highly recommend them.
Tom was very professional and informative on what was going on with AC ( ductless) and I had a few other questions on our hot water heating unit switching to a hot water heater…we were very happy with our service today.
Very responsive and they have Heat Pump in stock!
Installing on Monday. Hopefully we have a cool house then and for many years!!
I felt Steve H was very knowledgeable and understood our needs.
James came to provide service on our ductless system. He did a wonderful job! He gave us a lot of good tips and advice on the maintenance of our system, and took the time to make sure our units were in good condition.
Steve was very professional in his work. He was prepared for the work that had to be done. He was very thorough installing our new pump which he had on his truck so there was no wait.
Very fast response. The team was professional and the price for the same unit was lower than others with a longer warranty. Highly recommend them.
They called back right away as we were experiencing an issue with the humidifier pump on a Sunday. The came out first thing on Monday before noon and diagnosed and corrected the problem.
I highly recommend H&H for anyone that needs either preventative maintenance or repairs/upgrades to their HVAC system. They’re readily available when it comes to making appointments and all members of their team are easy to work with. I felt the technicians explained things they looked at on my HVAC system and would walk me through everything.
I call Dan from H&H Heating and Air Conditioning to install a system on the 3rd floor and to rework the existing ductwork of the existing system. They were professional and on time throughout the project. I would use them again.
Techs are always on time, pleasant and explain whatever they find. Office staff always pleasant. Been with these people for 30+ years between my house and my parents before that. Highly recommended!
I just wanted to say that , not only was the installation spectacular, but Chris and the two guys that did the installation were incredibly nice, and made the whole experience a joy!
Been using H& H for the past 10 years and they have the best service. Quick. Detailed and professional!
Dave was very nice he took the time to explain what I needed. I did not use them to do my heater the cost way double what I could afford to spend.
Tech performed the HVAC Winter inspection. He called before arrival, donned his booties before entering the house, and was professional and respectful in all conversations.
Every technician we’ve encountered has been friendly, professional, and punctual! Reasonably priced and work is done correctly.
Steven was very friendly and informative. He explained everything. I feel he is one of the most competent employees.
Brian is the ultimate professional - on time, explained the process and left my heating unit in perfect running order. Terrific member of H&H team
I really love the tech today. First to explain the issues problem with heater. Even the thermostat I never could figure out
Looking forward to finishing the issues with this tech tomorrow
H&H provided the winning bid to replace my furnace. I found every person I dealt with in this company to be pleasant, straightforward, and professional. My technician, Mike, was great. The price was reasonable (unlike what I was offered by others, which was frankly insane!). I highly recommend this company and plan to use again.
Brian was prompt and professional and answered all of my questions. H and H is an excellent company. I recommend them
Steve is fantastic. During our routine maintenance, Steve was thorough and detailed, took time to go through his process and explain any future needs for the HVAC system, and was courteous with my staff and clients who were in the building. This is the service we've come to realize with H&H, and I highly recommend them.
This was the annual A/C check up. Steve changed the filter, checked coolant level, maintenance check of inside and outside units. He explained everything looked good but based on the age of the unit - 21 years - it's time to consider getting an estimate for a new A/C unit. Steve was patient with my questions and explained the examine to my understanding. Thank you.
Chris came out to investigate my current HVAC unit and provided options for improvements. He was on time, thorough, seemed completely honest and answered all of my questions. My neighbors have had success using their services and they highly recommended this company.
The installers arrived on time and finished the job quickly and expertly. They were friendly and professional. Chris G., was a pleasure to deal with when we were setting everything up and was also friendly and professional. Will definitely use your service again.
H&H was recommended as a Mitsubishi Diamond Dealer and they lived up to my expectations. Their price was very similar to other quotes except that they offered an additional senior and veterans discount which the competition did not, which sealed the deal. The installers were on-time, did a great job and took time to review the system and explain the controls. I am very happy with our choice of H&H for our new Mitsubishi ductless HVAC system.
This was the first time using H&H. I had signed up for the preventive maintenance service. The technician (Thomas) was extremely professional while servicing my units. He did a very thorough servicing and provided a detailed account of his findings. My upstairs unit was not putting out much air. He cleaned the coils and the unit is blowing very well. Thomas was very friendly and represented his company very well.
I called when the AC wasn’t getting cold. They said they would be out between 12-4pm the next day. They called in the AM and said they could arrive at 9am. It worked out perfectly. We were thankful for the fast and reliable service because the temps are getting to 90 degrees today! This company does it right.
Professional, top-notch work. Everyone is friendly and competent, both the field techs and the office staff.
I've had a very positive experience with H&H Heating and Air Conditioning when they replaced my heat and air conditioning system two years ago. Recently I asked for a technician to come and do a tuneup. Jerry came exactly at the appointed time and answered all my questions and inquiries in a very professional and informative manner. I am happy I chose this company over many other competitors on the market.
*************
I don’t know, why I was directed to a page, where I have a review from several years ago.
This is my recent review, and I am writing about Thomas W.’s season tuneup on 12/23/2021. He called on time, came on time, observed all Covid protection measures. He did a very thorough job and was professional, friendly, and courteous at all times.
This is a review of the tune-up service rendered on 12/8/2022 by the technician Jim Johnston from H&H Heating and Air Conditioning Inc. While all technicians from this company are very competent, Jim really stood out as the most efficient, polite, and caring person. I recommend both the company and Jim most highly and without any reservations.
Thomas is an absolute gentleman. Very polite and efficient. Highly recommend him for a technician.
The technician was great: personable. Unfortunately, he wasn’t able to do anything because he wasn’t equipped to service an oil boiler, and didn’t know that’s what I had. It should be standard practice for them to ask the client if they have oil or gas when scheduling. I gave all the info to Home Depot… I recommend you try to remember to mention that when you talk to them. The challenge now is for me to find another day off; today was perfect because it’s a holiday. I wish I couldn’t give a rating because they might be excellent at servicing boilers, so, this is only based on having the wrong technician come out: gas when needing oil.
Chris came out to do up an estimate for central air installations in our home... he was on time and walked us through the process which is new to us. Very honest in telling us what would be the best option for us to choose....we didnt feel like he was just trying to sell a product but really had our best interest at heart and our home! Thanks Chris we look forward to working with H & H
Called me right back. Made appointment for next day. Had my estimates in an hour install date in a week. Job was complete in a day. Explained system and cleaned up. Very neat called 2 other local installers never came to give me an estimate. H&H gets an A
Excellent service tech was friiendly and professional. We have been using H&H for well over 20 years top notch company from the owners to the office staff and technicians.
Brian was a very efficient and knowledgeable technician. H & H should be proud to have such a professional as part of their staff.
We used H&H for preventative maintenance on our AC & furnace. James was fantastic, he was on time, throughout and very nice guy.
I hired H&H when our AC stopped blowing cold air, based on a neighbors recommendation, and could not be happier with their service.
The expert that they sent out was named James and he truly was an expert. He was super friendly and took his time explaining what was wrong with our AC system and what our options were for repairing it.
I highly recommend that you use H&H- ask for James. I will 100% be using them again moving forward. Outstanding service and expertise.
Update: I just had Jim J. over to service our heater and once again was VERY impressed with the service and professionalism. Couldn’t be happier!!
From estimate to job completion, Chris G, Nick V and Nick L., were all professional, courteous, friendly and attentive to their perspective jobs. Each one was also mindful of protecting my home surfaces and cleaning up. I can even commend their office personnel for their prompt responses to my inquiries.
Pan serviced my oil burner.. he was great.. he was thorough, cleaned up after himself and he answered my questions.. thanks.
We had a great experience with H&H and the technician Brian was very professional and informative. They did a clean and thorough job and completed it in a timely manner.
Haven’t pulled the trigger yet however, Chris was very informative and patient while explaining my options.
Thomas was very professional, understood the problem and is in the process of correcting it and did maintenance on our heater. We are completely satisfied with his service
My experience was good. Service tech was well knowledge about problem and did a great job fixing issue with very good customer service
I had a proposal frm H&H that proved professionalism and high workinh standards. The project we worked was dropped entirely and that was not H&H related. When the time will come, H&H will be on the prefered list for sure.
Pan was a true professional, he explained everything in detail. I would definitely recommend him and his company.
Thomas was able to quickly and accurately diagnose and replace the AC system's failing pump. His expertise was able to fix the issue despite a hard wired odd original pump placement.
Brian was very personable and put me at ease when he explained what was happening to my system.
James is always a pleasure to have here at our home. Very personable and very professional. Happy with his work 3 or 4 times now!!!!
I had a heat pump installed and the guys did a great job. They were on time and finished the work the same day. All of them were approachable and professional. I recommend them highly.
The service technician was prompt and explained what he was doing and offered suggestions to enhance my heating experience and serviced my equipment quickly
James was very polite & helpful; I was not familiar with the operation of the remote controls for this system & he (very patiently!) explained everything to me. Based on my experience today I would highly recommend the services of H & H.
This company is very competent and professional. High-quality work, great technicians. Would highly recommend.
Tom was professional, knowledgeable and on time. He was able to answer my questions concerning my heating & ac unit. Based on my experience I would recommend his services to someone else.
I previously used H&H to install a new HVAC system in my mom's house. Now I've had them work on a radiant heated floor in my house. Steve, my tech, was very knowledgeable about my rather old system. He diagnosed the problem (which was completely different than the reason I called them out in the first instance) and ordered the part. H&H stayed in touch with me about timing of part arrival and install and completed the job at the quoted price. I will definitely use them again.
My third experience with H & H, and it was great. James Byrd knows his business, and I appreciated his attention to detail and willingness to answer all my questions. A+!
Thomas was Excellant and knowledgeable in providing our heating maintenance service. I usually don't sign up for memberships and subscriptions, but it's it's completely worth it at H&ah. The annual cost for a skilled technician like Thomas to come out and make sure our system is running up to par is worth it. Not only did he probably save me a couple thousand in repairs had the maintenance not been done, there was a lot of education provided as well so I would know how to minimize future issues and what to recognize when there are issues.
The crew at H&H are always very helpful and personable. They answer all of my questions. They are very professional.
True professionals! Friendly, expert technicians who are very respectful of our home. Always on time, always prepared. Office team is amazing as well. Could not ask for better service.
H&H Heating and Air Conditioning Inc. never disappoints. Always on time, extremely professional and a company I highly recommend to everyone. Honesty and integrity go a long way when you are trusting a company to come into your home and do work.
The lady that answered my call was friendly.
She was able to schedule an appointment that was convenient for me. The tech was very knowledgeable, prompt and kind. He answered all my questions about the system since it is new to me. Excellent service. I highly recommend H & H Heating and Air Conditioning!
They were a pleasure to work with. Service Tech was top notch. Knowledgeable of the system and provided details about what was going on throughout the process.
The technician, Steve, was very professional, friendly and informative. Would recommend H&H to anyone.
My tenant was without heat. I asked for a referral for a reliable HVAC contractor. I was given name of H&H. I called on a Saturday morning. The tech called me within 20 minutes, amazing! He was at the property, called me, sent me pictures, and quoted me the cost of the repair, which was to install a new thermostat and set it up. Thomas was the tech. He was knowledgeable, competent, and pleasant to deal with. He would get a 5 star review. I am only giving a 4 star because the cost seemed really high. It was a Saturday, an emergency, and I received great service. I would recommend H&H, and ask for Thomas!
James was very professional and courtesy. Was there on time and serviced all three systems. We need more professionals like James.
After several weeks of unsuccessfully searching for a professional able and willing to repair a wine cooling unit, I stumbled upon H&H. Everyone I’ve dealt with, from the receptionist to the owner, has been extremely responsive, professional, and easy to deal with.
Steve, the technician who came to my house, was likewise prompt, friendly, and highly knowledgeable. He was able to diagnose my issues and explain them to me in a way I could understand. Will definitely hire again. I’m glad I found them.
James B. was great, came same day within a few hours. In and out in less than an hour and got our heater back up and running. Very polite and thoroughly explained what had happened and what the solution was. Would definitely recommend H&H and James
Pan was extremely professional and courteous. He explained everything in a way I could understand without being patronizing. Pan was quick to diagnose the problem and fix it. I would definitely recommend H&H to anyone needing their HVAC system serviced.
Keep up the great job, Brian Scott he did very well in maintaining my heater.
I appreciate H&H to their technician to a satisfying works and no problem at all.
Steve was professional and courteous. I’m frustrated because my heating unit is new and was installed by H&H less than 4 months ago. They responded promptly but I wish this was not what I was having to deal with. Hopefully they will figure out what’s happening with the new heating unit their company installed.
They love to tackle challenges. Our house is a 150 year-old Philadelphia rowhome. They were able to give us efficient heating and cooling solutions despite a less than favorable floor plan/layout. They were able to save us money as well!
Thomas very prompt, very friendly, good at his job and good customer service. Very clear about what he did and what my options will be. He helped me set up a Comfort Advisor call. I feel well covered and taken care of by Thomas and H and H.
Awesome service and great employees
Brian was very kind and respectful to me and my home. Brian was mindful to make sure the doors were closed to prevent my cats from getting out.
Thomas did our annual A/C inspection/tune up today. Very pleasant, personable, polite, knowledgeable, and thorough. H&H has excellent technicians. We've been dealing with them for many years and they've never let us down.
H&H Serviceman Jim was great; he took his time, and figured out that there wasn't a big issue with our AC not working. Explained that he didn't want to start swapping out parts when everything seems to be working, and also explained what to do if something happens in the future. Good Man, and good company.
James was courteous, professional, and respectable. I appreciated his experience.
Every interaction with this company from the booking on the phone to the actual service appointment is first class.
They (particularly James) come out and address the problem you have without B.S. that some other companies give about selling you a whole new system.
I was definitely pleased with my technician. He was very professional when he entered my home by introducing himself to me. He informed me what he was scheduled to complete during the visit. Thank you.
My tech Brian was on time professional and polite. The H&H price was very reasonable for my ac tune up. I am very satisfied with their service!!!
Jim J. Is a great technician and a great guy!
Professional, polite, friendly and very good at his job. Always request Jim for the maintenance service check-ups on my
A.C./Heating Unit. Explains things in detail, covers all options when repairs are needed, very thorough, very honest!
Thank you Jim, for all these years of great service!
When we first went to use system this year saw what we thought was a minor problem so put a call in to H & H. They made a point to come the same day and realized we needed a new boiler. Within a week we had the new boiler installed ahead of cold weather! Very professional and responsive. Great customer service! Highly recommend.
I have confidence in there ability to maintain and service
Jim J is as honest and trustworthy to explain and advise thank you so very much
Brian and Gregory at H & H Heating and Air Conditioning were fantastic! They arrived on time, were very respectful and professional. H&H made the entire process of getting a new HVAC system as simple as possible for two new homeowners.
James was helpful and friendly and kind, on time, and offered great advice. Can't ask for more.
I called H and H at 11:30pm with a thermostat problem at a client’s house that was selling the next morning. By 12:30am the technician (James) had already been to the house, fixed the problem, checked to make sure the system was functioning properly, and locked up. Dealing with issues in the middle of the night is never easy, but this company was responsive, reliable and I will absolutely use them again.
James was professional, thorough, and took the time to explain the situation and potential remedies. He was also very personable.
8/6/21
They say if you find a Good Company Stick with them
H & H Heating is an Outstanding company.
And they are a Family Owned .
H & H Heating and Air Conditioning is Outstanding .
Wonderful Customer Service Sales And Installation.
Starting at the front line is MJ ( Exceptional Scheduler C/S and Problem solver )
She got the ball rolling by Scheduling Chris Gays (Comfort Care Dept.) to come and evaluate what type of system I could put in.
Chris came to our home with shoe booties over his shoes and for my safety a mask on his face . He meticulously looked over everything including of course our heater and from his assessment told me what type of system I could go with ( Tonnage and Seer).
Chris is a remarkable personable young man who is very knowledgeable of A/C Systems and the way they work. I threw a lot of questions at him and he calmly and clearly explained everything to me.
The sticking point was I wanted an A/C unit that they didn't sell.
No Problem , he had Owner of H&H Heating and Air Conditioning Mike Hoake call me.
You could not ask for a nicer gentleman. Mike spoke to me like an old friend .
Mike really cares about the people who speak with him.
Not only did Mike Hoake accommodate me with the Different Brand A/C Unit that I wanted installed that he does not sell , but he included a 10 Year Parts Warranty and a 3 year labor warranty.
Installation day . I apologize, I forgot the name of the 2 gentleman who showed up right on time. The kindly explained what they would do and went through the process of installing the A/C Unit.
Once again 2 very Intelligent and nice gentleman who even put in a water evaporator pump so the condensation water would pump right intro my sink .
They did a fantastic job of running the tubing so it would not be seen. The one drawback was when they finished up they noticed that the Factory A/C had a broken Valve .
They called Mike Hoake who told me He would have Service Repair out 1st thing and would Imminently Order A Whole New Unit instead of just repairing the broken valve. .
Exceptional Customer Service !
Jim the Service repairman came out got the Factory Unit running .
Very intelligent and nice gentleman. I would say more but he was not here that long he double checked the temperature of the different returns.
He went over everything with mean told me the New unit would be here in a week and asked me if there was any other concerns I had. Very refined.
Today 8/6/21
The install Technicians Brian and Matt came out right on schedule and immediately got to work .Clean Work uniforms with booties and masks when needed .
Very smart and engaging young men .
John The service manager came a while later to go over everything with me to make sure that I was totally satisfied with the work and asked if there was anything else that could be done.
Simply Amazing the thoroughness these individuals all had for me the customer.
And the biggest complement and commonality I picked up on was that they received this education from the owner Mike Hoak.
Put the Customer First and make sure they are happy with the work and service I received.
Why the long Review. I like most of you have lived in my house for a long time. I have had a lot of different things fixed installed and replaced.
The Best Company that has ever worked on anything in our home
was
H & Heating and Air Conditioning.
Not yet going through the quote process.
Very professional company and Chris was a great listener.
Great service. Was able to make a troubleshooting appointment and have repairs completed same day.
Tech Jim remained professional throughout his maintenance visit, provided timely and quality service. He also provided an overall pleasant customer service experience.
Service was earlier than expected be cause of another cancellation which worked out good Jim was able to diagnose the problem fast and had the heater working and in his way within an hour and a half. He communicated the issue to my wife and also explained about a membership which we joined
I was very concerned with my furnace. They were quick to respond, onsite the same day. They did great work and explained everything. I have used their service in the past, and will continue in the future. Well done!
Steve & Nick arrived on time and ready to work. They installed new heating system, new AC and new thermostat in one day. They worked great as a team. They were very knowledgeable, professional and patient answering all concerns during out inspection of the entire job done. I would recommend H&H to anyone looking for quality workers like Steve & Nick.
Great company. I called this morning as I had no heat. Mary was so friendly and got me on the schedule right away. In fact James showed up within an hour and a half. He was super professional. Explained what was going on with our system. He fixed it, inspected it and gave us a great recommendation. Since we signed up with H & H their response time to calls had been fantastic and they are also very reasonable in price.
They replaced a water heater! They were both efficient and professional. Loved them! Very polite and friendly 😊 ☺️ ☺️ I want to invite them for dinner!
Thanks so much for responding quickly!
I will definitely recommend you guys!
Kind regards,
Carmen! South Philly!
The Install crew was top notch. Well done Brian and Rich
My service tech was absolutely professional, knowledgeable and courteous. The company from first contact till the end was a seamless and satisfying experience. H&H was recommended to me and I am doing the same.
Where to begin. What a stellar company with well crafted workers. Everyone showed up at their designated time masked and bootied up. All were knowledgeable in their field and answered my questions and concerns amicably. I would recommend H & H in a heartbeat…Cheers!
H&H and the tech, Thomas, we’re extremely helpful when my AC stopped working in the hottest day of the year. I will use them again!
James was amazing! Very knowledgeable, friendly and patient.
They know there business, not like other lightweight heating companies.
I had two reps come out to do a tune up on my heater. The were both very knowledgeable and friendly. The best kicker was they were able to come earlier than expected. Will definitely be doing business with them again.
Easy scheduling, friendly staff, personable and knowledgeable tech. Good experience all the way through.
Thank you so much. We have been customers for many years now and have not been disappointed in the representatives that came to take care of our issues. The guy who came today was awesome. You have such wonderful employees!
Jim & Nick were very professional & thorough. They answered any questions I had. I felt I could trust them.
They wore masks & foot covers for Covid protocol. I also wore a mask.
Thank you for sending them.
Nancy Hee
James was amazing! Very friendly and personable. He also explained what he did and recommendations in a way we can understand rather than tell us technical mumbo jumbo like other companies do. Scott and Brian were phenomenal with our oil to gas heating system! Walked us through every step and took the time to teach us how to use the new thermostats. Very fantastic👌
Arrived perfectly on time. Wore mask and stayed 6 feet away. Professional and personable, at the same time. Explained everything I asked. Very knowledgeable.
Highly recommended. Thank you, Steve
My service technician arrived in the allotted time frame. Steve was very professional and courteous, he observed COVID protocols at all times during the service. He explained everything in great detail, and never once did he try to up-sell me. A contractor was there working on a project and he requested the company information., overall great company, will definitely call them again.
James was our servicer who came out and helped us! He's very professional, friendly, and also didn't mind walking me through his thought process of what he was doing! He explained in depth how our unit worked, why it stopped working (dual capacitor failed), and answered all our questions about our system and other types of systems/ accessories we were curious about (ex. mini splits/ electronic air cleaner). He's so personable and hilarious that I think the world would be a better place if everyone had a James in their lives. This man is a fountain of knowledge and a freaking wizard of his trade. 5 stars isn't enough to rate the quality service we received. 10/10 would recommend!!!
Everytime I made a request H&H was on the spot in a timely fashion, I highly recommend H & H, today James' came out to service my equipment, great guy, knew his craft and I had Thomas previous and he was as well.
Thank you H&H Heating & Air,
I have had Jim J. come to my house several times for both heating and air conditioning tune-ups. He is very personable and does his work thoroughly.
Updated Review. 2021 Heating Maintenance. H & H is still providing topnotch services. Thanks Matt for the prompt and professional services rendered today.
Good day. I did not get a chance to meet Jerry during his visit to our home today due to a prior appointment. My wife was home but we had a snafu upon his arrival because my wife took the dog out briefly. Jerry patiently waited for a few minutes after his prompt 8am arrival when my wife returned. I was able to view him on our security camera doorbell. By the time that I returned at 8:35-8:40, our check up service was complete. H & H has always provided us with great support and service. Thank you!
The folks at H & H are so knowledgeable about HVAC and are super easy to talk to! I need a new heater, but didn't know what new technologies to go with. Through their expert guidance, I now know what I need, as well as the pros and cons of other systems. All the other businesses I've spoken with have tried to sell me what they have. H & H wants to sell me what will work for my situation. Honest work for a fair price seals the deal!
MJ (their service coordintator) and Thomas (our assigned repair tech) were just great. Skilled, friendly and experienced. They should both get raises. Same day service for us. Thanks, H & H! :)
Steve was very knowledgeable and confirmed what I had researched about air conditioning equipment. He answered all of my questions and I had his proposal shortly after he left my house. I asked for some additional Information which Steve is working on. I have not made a decision on a new A/C unit yet, but would definitely consider H&H to do the work.
H&H service technician Pan N did a very good and thorough job checking, cleaning, and making sure that our house heater was in good shape and ready for winter. He was very courteous and neat. We highly recommend H&H.
GREAT service every time! Hands down the best in the Delco area.
The technician, Pan, arrived on time, wore a mask, put on booties, and worked quietly and efficiently. He answered my questions in a knowledgeable and respectful way. I am always happy with the service I receive from H&H!
Mike K and Brian did an excellent job. Professional, considerate, and I was completely satisfied with their work and the mini split system they installed. I highly recommend H&H!
Had an air scrubber installed. Steve is the absolute best. Efficient, prompt and very communicative.
We use H&H for maintenance and they are excellent.
Had a great experience with H&H from the start of looking at options to replace my heat pump though installation.
I’ve had other very positive experiences with them as well with annual maintenance on heaters at a rental property but this was the first time with direct interaction with an installation. Keith and the other folks were great. On time, explained what needed to be done and were very thorough. They explained the new system and answered all our questions.
I highly recommend this company for any heating and AC needs.
Great job folks. Thanks again.
All around great experience. Everyone I dealt with was very professional, knowledgeable, and proficient in their craft. I highly recommend H&H Heating and Air Conditioning.
Our A/C went out on one of the hottest weeks of the year. I called H & H at 4:30pm on a Sunday and quickly received a call back from James Byrd, the tech on call. Although we were not previous H & H customers he let us know we were number five on his list and he would try to get to us that evening. We received a call From James about 10:30 to let us know he would be to us soon. When he arrived he quickly diagnosed the problem and had us up and running again in less than an hour. Kudos to H & H and James. We will definitely call them next time we need service or a replacement system instead of the company with the orange trucks.
Profesional and efficient service. I respect the honest ,upfront explanation of what needs to be done. The work was done to my satisfaction. I intend to use this company again in the near future and I take extreme pleasure is recommending them.
Excellent service from the technicians. Very knowledgeable and very professional.
We have been using H&H for all our HVAC needs. This includes purchases and installation .They take pride in the work they do and go beyond the call of duty to rectify any issue a customer may encounter … Thomas W has been our tech for over two years … he is professional, knowledgeable, and such a joy to work with …..his effective communication is noted and appreciated …we have recommended them to family and friends …
H & H truly provided a great customer experience. My air conditioning unit was older and had some issues. They took the time to explain all of my options. In the end, it made the most sense for me to purchase a new unit. They worked with me every step of the way and found a price point that I was comfortable with. The installers were very professional. After the install was complete, they even sent a tech out at no additional charge to get another set of eyes on the unit to ensure it was installed and functioning properly. And to top it off, they even sent me a package to thank me for my business. Great company and I would recommend them highly.
Totally professionals, my system went down when it was cold out they sent out a technician to put enough freon in to keep me going until they could get out and install the new system. From the owner to the salesman who by the way came to my home TWICE answer any and all my questions, in between the 2 visits the salesman provided me with 4 well thought out estimates in regard to what I was looking for. Because my system was down they were kind enough to fit me into their busy schedule. From the time that I reached out to them to final installation was 3 days. The office personnel called the afternoon prior to installation and let me know the name of my technician and what time he would be arriving. The technician was very professional and went over everything about the new system prior to leaving. When the job was done everything was cleaned up like no one had even been there!
James B was really helpful and very knowledgeable about my Mitsubishi system. He was very patient and provided me with a lot of information about how my system works and nuances of the system in winter vs summer.
James did a great job finding the issue with my old furnace. Very professional, thorough, explained things well to me. Will use this company when I update the system.
Jerry came out to investigate the issue we were having with our ac unit. He took his time to locate the issue and thoroughly explained the situation at hand. He was very professional, courteous and mindful of my little ones at home. I would recommend the company for their professionalism and knowledge.
Pan came out after a few days from Jerry to fix the leak we had in our ac unit. Pan looked at the unit and knew where the leak was and wasted no time repairing the issue. It took a few hours and Pan was very professional and didn’t bother me at all. Again, I have a three week new born plus two toddlers and one sleepy mommy! Pan made sure to keep the noise down as much as possible while he did his job. He also explained the membership and the benefits of signing up in which we did. I would highly recommend the company over and over if I could. Great company and spectacular staff!!
Steven came out to give me a quote for a new furnace and water heater. He was on time and gave me a ton of information that allowed me to feel well informed about my options. I would work with him in the future!
Jim called before arrival and showed up as scheduled. He was able to check the system and schedule an estimate for new equipment as needed. Great job
James got here in the middle of the night after working all day. He was professional and through.
He left a detailed estimate of repairs needed. My furnace was working when he left. We will contact the office on Monday to schedule the repairs needed to get it back to 100%.
Steve was the tech assigned to install my hot water heater. He was very knowledgeable, professional and extremely patient answering all of my questions. Over the past 12 months H&H has installed a new air conditioner, heater, UV light and now a hot water heater. I would recommend H&H to anyone looking for quality work at a fair price.
The field service person came to our house from H&H was very professional and he spent time with us explaining different type of scenarios. We are looking forward getting know H&H. I would have rated him with five star but I rate with three because we did not get the service we expected. The field service person did not go up the roof to look at the compressors due to the weather (although rain was stopped at that time). I informed the office prior to the appointment that all compressors are on the roof and a 36 foot rudder is needed. I wish that that the office had have rescheduled the appointment if the weather were limiting the initial services. Now that we need to arrange our work schedule again to be at home to make another appointment in order to get estimates and options.
Chris G. showed up to my home to help me choose the best heating/cooling system for my family. He was very knowledgeable and informative. TBH before he came I had a couple companies come out so, when I say his service and knowledge is unmatched it is a comparative statement to the other companies who came prior.
Thank you Chris not only for the service but for the knowledge and your input!!!
H&H Heating and Air condition service is unmatched!!!
Bryan and Richard were both professional. They were on time and they were very informative. Bryan took the time to explain everything that was done. I was very pleased with the work done.
H & H delivered a positive and professional experience from start to finish. Their Techs are knowledgeable and personable, and today's experience with Thomas was no different. I'll happily continue to use H & H for all future needs.
I have spent many hours waiting for heater repairmen who never showed over the years. Those days are over. I just contracted with H&H after a very pleasant, professional experience repairing my old heater. They came when they said they would, listened carefully to our issue and some history on the heater and stayed until they figured out the issue and fixed it. Happy Customer!
Thomas was a consummate professional in doing the semi-annual maintenance on our heating & AC system. , Have never had a bad experience with H & H and any of their team members.
I’ve been very satisfied with this company since having a whole system installed by them in 02/2017. Today I had a complimentary tune-up and service and the technician James was excellent. Very friendly and knowledgeable. He took time to show me how to change the filters in both the humidifier and the HVAC unit and thoroughly inspected the unit to ensure it’s working efficiently. He took time to address any questions I had and he explained the benefits of their maintenance agreement, which I will eventually commit to based on James’ recommendation. I would recommend H&H to friends and family.
Steve was very thorough and helpful. He took the time to troubleshoot carefully and explain to me what he was doing and why. He was professional, friendly and on-time.
I had new AC unit installed by H & H. Kevin came to our home and explained the system, warranty, details of the installation, including the date. He then came out to begin the installation with Rob. Installation went according to plan. I highly recommend using H & H for their fast and reliable service. To further show how great their customer service is, we had a minor issue after installation, and they sent their service. representative Jim out and he made the necessary adjustments and our unit has been working under extreme heat conditions. I thank all three individuals for your help. H & H is a A+ Heating and AC service company, in our book.
I am posting this review after 4 years of review below. It has been four years since I had my first heating and air condition system installed by H&H and I never had any problem on both unit recently(superball day)When I had a little problem on my heater during super ball day and I called H&H for their service.To your surprise, a tech from H&H came on the same day to fix the unit and make sure my family was warm enough to enjoy game of the year . I can’t appreciate enough this company and his employees for their dedication for the satisfaction of their customers. You need a reliable company like H&H for your heating and air conditioning installation and service . Thank you H&H and all employees for your great service.
“ I had 4 contractors came to my house to give me estimate to install Gas furnace and Central AC unit. The winner is Ed Fisher and H&H Heating and Air Conditioning Inc. Ed Fisher is a well experienced, patient to answer all my questions, punctual,and friendly comfort adviser. Using his talent and knowledge Ed convinced me that H&H is the best HVAC contractor in the region. I haven't get the installation yet. I hope H&H will show me that the are the best in the region. Thanks Ed Fisher..”
Always a very professional and friendly experience with James B, the technician from H & H!
Chris was our salesman and he did a perfect job scaling the project and providing all the information we needed. Very nice and professional install team led by Nick. Even patched a ding they made on the wall by accident. Couldn’t have asked for smoother installation. The units work perfectly to cool the ground floor in our split level home. Will definitely recommend.
James and Kevin were great. Very professional. Ensured my a/c unit was working properly and completed a tune-up. I also wanted to add that my heater had an issue back on Christmas morning. I had about 20 people coming over. My house was freezing. H & H had a tech come out very quickly to resolve the issue and get my home warm again. Thank you!!
During the heat wave my condenser stop working. The tech identified the issue and keep me informed of every step taken.
Very professional and thorough with his inspection. Thanks Thomas!
I had a ductless minisplit system installed. The crew at H&H was very professional and helpful from sales, to install to follow up questions and concerns. The system is so much better than going with other cooling system options. Thanks H&H!
Had this company out twice in the past 2 weeks due to a condenser issue. They diagnosed it correctly the first time, got me an accurate quote for the replacement part, showed up on time for both appointments, and finished the repair quicker than estimated.
Great experience at all times with this company. If we have another issue in the future, they'll definitely be the first company we call.
Robert was friendly, efficient and honest. And Mary, who scheduled the appointment was so nice and made the experience extremely positive. We will be using H & H for all of our heating and cooling needs. Both of these team members are an asset to the company. Thank you again!
Best heating and air cond company I have ever used. Everything from equipment, labor and responsiveness and price has been perfect. I would highly recommend H &H Heating and Air Conditioning.
Brian was my technician very professional. He took his time and made sure that installation of my new furnace was running properly. He was great technician.
H&H Heating and Air Conditioning and James has maintained my air conditioner and heating system for years. James is a professional who is knowledgeable - he spends time making sure that everything is working properly and changes the filter. He gives my husband tips on how to keep our equipment running properly and keeping costs down. My husband looks forward to seeing James because he is so pleasant and personable.
Service was easy to schedule and the technician arrived on time. He was very polite and courteous and explained the process he went through to insure our system was operating safely.
I called H&H for a second opinion on my air conditioning problem and glad that I did! Richard K. came out to the house and it was immediate to me that he was knowledgeable and experienced. He took time to adequately explain what happened and what needed to be done. At no time did I feel pressured by a "slick" sales pitch. Richard clearly understood my position on this major repair. Together, we sat at the table and came up with a reasonable solution. The whole process began with a call to Rocco, the Service Manager, who provided good information to me, even though he had very little information on my current situation. Rocco offered references from other customers happy with their work. Count me now as one of them!
Oh, and the installation was professionally done including clean up and disopsal. Great job!
James did a GREAT job. Moved my condenser unit for new driveway. Came back after new driveway installed and put the system back togather and had it running in 2 hours. I would call H&H for all my heating and AC needs.
Pan was very professional and courteous while performing my HVAC PM work. I would highly recommend H & H to anyone looking for a reliable, responsible and professional outfit to maintain or replace their HVAC system.
H&H is super: Their technician was extremely thorough, knowledgeable, and made me feel assured I was not getting price gauged by providing a variety of price comparisons. I liked the fact that they stand behind the service they provide, and I also appreciated that this is a family run business that has been operating for a long time. Highly recommended!
Educated me about my system. Super polite and really helpful. Called ahead of time to let us know when to expect him. Efficient.
My experience with Thomas was quite satisfactory. He was very professional and I would be happy to see him again a my heating system checkup next year.
James was very professional and knowledgeable. He explained to me everything he did and let us know what are options were. I highly recommend James and H&H.
H & H replaced my ancient, converted coal, oil burned several years ago and also added a Mitsubishi air condition unit to the first floor of my home and from my initial meeting with their Salesperson until the day the crew wrapped everything up, I was totally impressed with their professionalism and workmanship! They brought my house out of the Dark Ages and modernized it in a matter of days! I have already recommended them to one friend of mine and would not hesitate to do so again!
The installation techs arrived promptly the first day and finished up early the second day. Installation seemed to go smoothly. They cleaned up the areas and explained the features of the units before leaving. Both units seem to be operating well, and our entire downstairs is cool.
The office contacted us to schedule an inspection, and when the service tech came out, we thought he was going to inspect the system. Instead, he mainly came to answer questions and clarified some information in the manual, but there were a couple things he wasn't sure about. He checked the operation of the indoor and outdoor units, but he didn't inspect any wiring or connections down the basement, which we found puzzling. Also, we had a question about the AHRI number, for which we are still waiting for a call from the office. Overall, though, we are happy with the cooling of the system.
Great guy explained everything to where we understood it would tell all my family and friends to call them.
I had two different jobs done within 2 days. Both technician were very polite, friendly, and courteous. No complaints.
I have had work done by H&H since 2004 and they are an awesome company. My furnace was acting up and James was professional, knowledgeable and helpful. He was also polite and friendly. I would recommend this company for all heating and AC problems.
In December 2018 we had our Heater replaced in our Condo and H & H did a very good. They were on time, did quality work and were all very professional. During a recent contracted service call we had with them we found out that it was time to replace the air conditioning section of the HVAC unit. Our unit was starting to rust out and used the old 22-R Freon which is not eco-friendly. The unit was installed on June 4th within a week after we agreed on the reasonable proposal. The service was completed on the date and time that was scheduled by 2 techs, Nick and Steven, who were very friendly courteous and professional. They laid out floor coverings to protect our floors and wore face masks and gloves. Nick explained all that they were doing and told us about the operation of our new split-system. We are very happy with the result and would definitely recommend them.
Jim did a great job. He was punctual, friendly, and very knowledgeable. He was able to diagnose the problem in a quick and thorough manner.
Jim was great I got tired of sweating while I was sleeping so I called and within hours Jim showed up and was very professional he had me up and running in no time thanks Jim I recommend them to anybody
Jerry was punctual. He called ahead to let me know he was on the way. He was polite and got right to work. He was able to tune up our AC unit and repair a minor condensate leak. Prices are reasonable in my opinion. Will definitely use H & H in the future.
I have always been pleased with H&H ! They have the best technicians! Always on time , punctual , courteous, friendly and professional! Steve G. Is no exception!
They are quick to come out and The man James I had was nothing short of AMAZING!!!! he took the time to explain EVERYTHING to me!!! H&H will forever be my hvac ❤️
Arrived on time, our pet watchdog gave him a clean bill of sale! The dog has good judgment and loves everyone from H&H...he immediately got to work and was extremely competent, well trained, checking every important part of the heater which is also the sender of air conditioning. He then checked the thermostat, went outside to check out the air conditioning on the yard. He put everything away and back in perfect order. The entire team reflects knowledge, kindness, and I felt confident in their evaluation. Thank you H&H! And a special thanks to the folks answering the phone..always helpful.
James was at our house today to perform routine service. He called a half hour before his scheduled appointment time to let me know he was on his way...he arrived, promptly, was extremely polite and impressively professional, and he provided a detailed, easy-to-understand explanation as to what he was doing and what we needed to do for daily maintenance. He also lit the pilot light on my fireplace when I told him it was out! James is a great guy, a knowledgeable technician and a fantastic representative of H & H. Our experience with H & H for the past year has been spectacular. If you're looking for a company that knows what it's doing and provides customer friendly, fabulous service, H & H is your place.
H&H employees are always friendly and knowledgeable. Thrilled they call to remind me of service check ups. We rest easy knowing they maintain our HVAC system and are easy to reach in the event we have an issue.
H&H Heating and Air Conditioning is phenomenal. We needed a new burner. Our burner is on-demand, we don’t have a hot water heater. H&H installed the new burner. Now we never run out of hot water. The people at H&H are very knowledgeable, friendly, smart and professional. They made sure we understood everything.
I’ve been using this company for over 30 years as I used them in previous residences. Technicians are always friendly and professional.
These guys were impeccable. Worked all day in 93 degree heat and were very concerned about COVID precautions as well clean up after work. Polite, gave many useful tips they did nor have to offer . Went through every operating need and answered a million questions. Replace filters aligned my new thermostat etc.
100% Satisfied and have used more than once.
Water heater went. Came out right away to get me going til they could replace my bad hot water heater. Highly recommend. Very professional and helpful.
I like how Pan N. before entering my home put on shoe covering to protect my carpet. Also, answer all my questions and concerns with no hesitate. Polite, efficient and great service. If a problem does come up, I definitely call H & H Heating at AC company. Thank you!
Ibrahim and Charles were my technicians and they did a great job removing the old boiler and installing my new boiler. They came in and advised my husband and myself of what they would be doing and the approximate length of time it would take. There was minimal noise while they were working, and they cleaned up everything as if they were never there. Ibrahim and Charles were very knowledgeable and professional and greatly represented H & H Heating and Air-Conditioning Inc. I highly recommend them!
Wonderful experience definitely will be following up with Chris pretty soon very cool 😎 smart intelligent guy. Highly professional …
H & H has serviced my heating system since I purchased my home. Service is top notch from the people handling the service calls to the technicians that come out on site.
I meet with Steven H to get my home assessed for a conversion from oil to gas, and to explore other HVAC issues I had with my new home. Steven was very timely, easy to talk to and very knowledgeable. I choose to not have work done at the time due to my own financial constraints but will consider doing so next spring. My assessment was free and very informative. I will call on Steven when that time comes.
Very prompt, courteous, reliable, and they gave us a good price. We’ve been a valued customer for over 30 years. Installation was excellent. Matt had given us the estimate, and Mike was the technician who installed our unit.
The men showed up on time they installed heater air conditioner. They worked the whole time and cleaned up after they were done. Would highly recommend this company
The new heater works great. It's so much warmer and the heating bill is a little lower than before. The guy from H&H are all punctual and professional. My house had old corroded pipes which complicated the installation but they carried the day for me. Thanks!
Everyone from Steve to Brian and Scott were all very informative and helpful! I had both the furnace and HVAC replaced in one day (fast scheduling as well). The professionalism was beyond what I expected. I would gladly recommend them and/or use them again.
It is always a comfort when Pan arrives at our door to provide annual maintenance either to our heating or AC, and representing H&H. He always does a fantastic job - is professional, courteous and thorough.
I used H and H before and was very impressed. I called for a tune up and came today, very knowledgeable and professional! He used his boooties in the house and educated us on the heating system and why it’s very important to follow up on your unit. I’ll be using this company in the spring! I also recommend them to people at my work and this site! Good job at hiring wonderful staff! You’ll be getting our business again!
I woke up to no hot water and found my basement flooded. Called the installer who was unable to help me...but anyway, after calling the manufacturer I was directed to H & H Heating and Air Conditioning. Emily took my information and I was placed on the schedule for the same day! James was my technician and he was friendly, courteous and very knowledgeable. He explained everything to me, went to pick up a part and had my hot water heater back up and running. He was timely and efficient. I would recommend him in a heartbeat... so much so I've put in for an estimate for another project. Don't hesitate to call them for your heating, air conditioning, and plumbing needs!
Arrived on time and was very courteous. Analyzed problem and clearly gave me options on how to proceed. I felt the whole transition was well done.
Serviceman was great and did a wonderful job.
2021 11/2 Water leak alarm at 2:30pm. Called and by 4:30pm it was fixed. Rep was great. Cannot say enough great things about the team.
2021 6/24
Summer check up. Jim is great as always. Great to use a family owned buisness and to have the same technician (Jim). Very impressed with their service and their entire team. Cannot reccomend them more highly than we do on local FB pages
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2020 7/31- I replaced Condensation pump and when system restarted it was working. Middle of the night it was off completely. Did several steps to restart etc and system wasn't working. Called after hours and got a call back right away from Mary. Explained what issue was, and said we had a regular AC check coming up on Tues. Asked if there was an outside chance to get it looked at sooner, given the current heat wave. Mary said- no AC?- we'll get you in! Jim was there within the hour, and has been to our house before. Walked me through everything and said everything was working fine and system might have been slow to react, given the heat wave. Told me my set up on the pump was done correctly ( I feared I caused an issued) Answered a ton of questions, adjusted our thermostat and did our AC check up at the same time. I can see why Jim has so many high marks.
Jim , Mary and the after hours operator were AWESOME.
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Previous reviews over our multi year relationship with the team.
Called Friday evening with thermostat issue. Tech walked me through to get AC on ( hot night). Thermostat started acting up on Sunday- same tech came over ASAP and got us running. Under warranty ( repaired) and showed me a few different features. Steve was great! Thanks.
Had follow up issue. Called on Friday 11/10. 4:33pm. Tech at the house with 30 minutes. Thermostat is failing, under warranty, and determined must be replaced. Put temporary one on and will come back to reinstall new one. Excellent quick response from James B
It's always professional & the people are extremely worth their value.
Thomas was prompt, professional, knowledgeable and a really nice guy. H+H always provides excellent service and today was no exception. I highly recommend H+H and Thomas.
Consultation ONLY: Sales representative, called to verity and arrived on time. Unfortunately, we were looking to purchase and install an expandable 2 zone functional outside unit, but install 1 residential cooling unit at this time. We were advised this could not be done and the operating units, 2 forms available, can only be installed as either 1 zones or 2 zone units and if a future zone was wanted later I could install a second 1 zone unit t sit with the other installed unit, which logistically was undesirable and we chose to investigate this further to verify and minimize missteps.
Kevin was personable, informative, efficient and confident about his company's ability to deliver an excellent product with excellent workmanship. He provided a couple of different options for a system for the entire house and immediately gave me a quote. If I decide to move forward with the project I will absolutely use H&H Heating.
Superb expertise and desire to fix not replace. Pan and H&H are 10 out of ten. Do yourself a favor and switch to H&H. ( I am a really satisfied consumer)
I would recommend James with H&H Heating and Air Conditioning. He was there in the time that was agreed upon. He was informative and gave me options. The problem was fixed in a very short time. Ed came and fully informed me about the company and the systems that they use. I was given a reasonable estimate.
When James called to let me know he was on his way for our A/C tune up I immediately know I was in good hands. A happy employee is a good employee and James is that and much more. Keep up the good work James and thank you H@H for your wonderful products and services
Really good technician and service. Jerry arrived to fix a water boiler which would not go on. He quickly identified the problem, gave us choices, and got it started again. Then he went on an gave a servicing to two air conditioners/heaters. Good work!
Love these guys!! Installed my heater and hot water heater. Did a great job!! Had them back today because I smelled gas and liked their service. Jeremy called me immediately addressed my concerns and said he would be out in 50 minutes. 45 minutes later he was here with booties on fixing my leak. Top notch service!! They go above and beyond!! Reccommend to EVERYONE!!!
Chris explained all of our options, including repair of our present system or replacement with a good system or the top of the line system. He did not pressure us in any way. When we made our decision later that evening, Chris was quick to set it up as soon as possible (we were without heat and the temps. we're on the 40s).
H and H was the second hvac company I had investigate my air conditioning after it wouldn’t produce cool air. The initial company informed me I needed to replace a leaking valve on my condenser and further represented that it would be an additional 8k to 10k to replace my outdoor condensing unit if, once the valve was fixed, the compressor was found to be shot as well. After researching the price of condenser units I found that the 8-10k price was wildly inaccurate, and I ditched the first contractor. Even though that contractor was attempting to fix the valve before considering whether I needed a whole new condenser, the price quoted for that condenser was so inaccurate that I questioned whether the first contractor knew what they were doing and/or whether they were setting me up to be ripped off. After canceling the service with the first contractor, I called H and H upon a recommendation of my real estate agent.
The service from H and H and it’s technician, Pan, was exceptional and refreshing after my bad experience with the first company. Pan was prompt, explained everything well, and did a great job diagnosing that the issue was merely an unseated valve, not a blown valve that needed replacement. He reseated the valve properly, filled the system with coolant, and confirmed that the remainder of the system (including the compressor) was working. In all, H and H and Pan saved me approximately $500 off what the first contractor wanted to charge me to replace the leaking valve that did not need to be replaced in the first place. Great experience, highly recommended.
I had my system installed and had some aesthetic issues I wasn't happy with. I wasn't getting any answers I liked from a couple of techs so I posted a negative review on their FB page and it prompted Rocco to call me to send someone out to correct it until I was satisfied. Jeremy came out and he was the most friendly and professional guy! He listened to my concerns and took care of the issues I was unhappy about. I would now recommend this company thanks to the response I got addressing my initial dissatisfaction. Thank you Jeremy and Rocco!
Response was very fast to repair A/C that was not functioning during high heat & humidity.
The technician, Pan, was very professional, efficient, aware of COVID concerns and repaired the problem quickly. Carefully explained the value of the membership plan.
We will certainly look forward to the good service we experienced thru Pan & H&H HVAC as we move forward!
Our AC unit went out just before the weather report was calling for temps in the 90's. While it wouldn't bother me, we have 3 Newfoundland dogs that would have been in danger in temps that high. I was forst told that it might be late evening before they got to us, which was fine, but then I got a call back stating that they had a serviceman near us who could come within the hour.....I was THRILLED!
We have been in this house for 20 years now & have dealt with H & H for the entire time, I think. Always professional, always on time, always efficient & they KNOW their stuff.....we would not use anyone else
Always a great experience when dealing with H&H Heating & A/C! The office staff are professional and responsive. Field Technician James was very skilled and super-friendly. I recommend him highly!
I just like to say that H&H had one of their Field Service Rep came out to my home. Matthew was very professional and polite to my wife and I. We were impress that he had all the right answer to all the question we ask him, seeing that we had serval services people come to my home. H & H pricing was very reasonable no hide fees he told us and that was good to hear. Thanks Matthew for excellent customer service.
H and H is competent, courteous and professional. Often when you are dealing with contractors they aren’t on time or don’t have the knowledge to remedy an issue.
The person H and H sent to our home was diligent to fix our heating issue.
We would highly recommend this company.
Pan was awesome! I will recommend them to my Friends and family.
Brian came out today for my annual furnace check up. Excellent service as always. I'm good to go for the winter.
Once again Steve went above and beyond, coming to us late on a Friday afternoon to be sure we had heat for the weekend, Efficient, skilled, and courteous, as always!! .
Thomas was very courteous and efficient. He diagnosed our problem and explained to me exactly what the issue was and what he was doing to rectify the problem.
We couldn't be happier with Thomas's service, 5 stars!
Thank you
Jim J. provides excellent and very courteous and knowledgeable service each and every time. I always ask for Jim when it's time for the semi-annual system maintenance check-ups. Jim is outstanding and represents himself and H&H extremely well. Thank you Jim!
Pan serviced our heater today and we were very pleased. He was professional, on time, wore a mask the whole time, and wore booties. He took the time to explain what he serviced and the performance of our unit. I would have him back anytime.
James Byrd was an exceptional technician. I called on a Sunday morning (who knew there was 24 hour service available—I was pleasantly surprised). James was thorough in explaining the issue we were having with our air and was able to fix it before he left. His level of service is to be commended.
Had a minor issue after installation. Steven G. was the tech that came out. He was courteous, knowledgeable and professional. He explained what the problem was and also the solution. Thank you Steven.
Awesome experience with Jim. He explained everything he was doing and the facts on what he found. I have used H&H in my prior residence and trust them with all their decisions good or bad. I highly recommend H&H for al your HVAC needs.
Knowledgeable sales staff, Chris G., courteous professional installer, Kevin, S., and timely post-installation technician follow-up, Jerry G., are some of the reasons I would recommend H & H Heating and Air Conditioning to anyone who is looking for a professional and reliable heating and cooling services in the area. I had mini-split system installed a few months ago, and the system works great with the heat in the summer months and transition fall weather before the heat was turned on!
James Byrd was incredibly professional, friendly and hard working. He gave me helpful explanations of my HVAC unit and was honest in his recommendations and analysis. James made me feel comfortable and brightened my day!
Professional, courteous, left everything clean, explained everything, checked all the radiators to bleed and adjust, made sure the system worked properly before leaving. Everything you hope for when someone comes to work in your house. Prefer H&H to the larger names in the area. Thank you, Jeremy and H&H.
Everyone I have dealt with at H&H from phone call to technicians have always been professional and helpful, polite. I only have nice things to say about this company. And I would definitely recommend them. Nice touch they send a photo of technicion coming to your house
Jim was efficient, quick, and careful. Very nice personality.
Problem solved rapidly with attention and care.
H & H Heating did an Excellent job of installing my new heating system. I am very pleased with their work and I truly Appreciate their service, professionalism and kindness. I will recommend them to my family and friends. Thank You H & H Heating!
The H&H technician, Jim J., was courteous, most friendly and an extremely thorough. Typical of all H&H personnel.
James was and is very professional,polite and on time
H&H is a phenomenal company. A mistake was made during the install of my heating system that caused damage to my home. Instead of disappearing, skirting the issue, or being difficult. They owned up to the problem and completely took care of the issue. At no point during the process were they ever difficult or tough to work with. A company that will stand by there work and make sure everything is done right is a very good company. I recommend H&H to everyone
I inquire about the system used for my heater (related to input and output btu) but he didn't know the system since it is an older one. Over all he did replace and repair the air-conditioning system and was happy with those results.
Michael K and Brian Installed our gas boiler. 3/29/21 They were both very professional, and pleasant. We would recommend H&H to our family and friends.
I’ve been using H &H for a while now. First, they installed a new furnace at my rental property. I was pleased with the price and quality of the work, so I have been bringing them back for routine service there and at my own home.
Now resolved. Great job.
We had an A/C system put in a few months ago.
The thermostat is WiFi model.
There are issues with the connectivity.
Steve G of H and H came out to work thru a resolve.
The issue has not been resolved, yet it is not in any way a negative toward Steve.
He is spectacular in his work and service ability.
I would recommend Steve wholeheartedly.
The staff at H&H are fantastic; they listen carefully and then react to the situation at hand. Steve G. is a field technician with a wealth of knowledge and technical skills who will solve any problem you have calmly and professionally. I have used H&H for over 10 years and will continue to do so.
James arrived in a short period of time after the service call was placed. James was extremely courteous, professional, and completed the repair in a short period of time. As always, great customer service by H&H heating and air conditioning.
H&H is a very professional company and the service is always great and even demonstrated during the COVID-19 issues with the concerns of their customers. Pan was our service engineer and he was thorough and professional wearing PPE during our routine maintenance service. He provided additional information on how to protect our home from mold, mildew, and viruses and appreciate his help specifically during this time as well. Highly recommend both Pan and H & H!
I know people complain about bad work but forget to comment on good work that contractors perform. I wanted to thank H&H for the awesome service they provided me with my recent HVAC installation. It started with Kevin, who worked closely with me to get me the best pricing possible to Ibrahim and Bob who completed the installation. Everyone was courteous, respectful of my property and completed the work within the expected time frame. When they left I did not know they had even been there. They cleaned everything and removed all the trash. I would recommend H&H to anyone needing HVAC service or installation. They are a great team who care about their customers and take pride in their work.
Thank You
I am in the research stage of deciding what kind of ductless mini heating/cooling system to consider for my home. I had a consultation with H & H Heating and AC yesterday . The Representative(H& H) was first rate. Ed was thorough and most importantly technically expert in evaluating what my needs are and proposed solutions and options.
This is the second time I have used H&H and they are amazing. Courteous, professional, knowledgeable, punctual, and fairly priced. I can't recommend them highly enough.
James was great and professional. Always attentive to our systems and glad we have H&H for our heating and air conditioner services.
James from H&H is like the MacGyver of heating and AC. The problem with our heater was not typical, but he listened carefully to my description of the issue and asked questions. The problem was diagnosed quickly and the solution was better than the original condensate piping design. I would definitely ask James to come out for any future issues or improvements.
James is a very knowledgeable and helpful technician. I like that he answered all my questions and even came back out the next day to guarantee the quality of his work. This was a great first experience getting my heaters serviced.
I've been using H&H since 2016. the customer service and support are second to none. The service team members are always there on time with a smile.
The customer service members even call to remind you of when you're due for maintenance.
Highly recommend.
Steven G. was professional, courteous and very knowledgeable when he came to service my heater. He answered all of my questions and gave me advice on how to protect and take care of my heater. Thank you H and H for hiring such helpful employees!
The tech was very professional and polite. I still have a few more quotes to get prior to make a decision. However, they are top of my list.
The tech Pan N was professional as all your techs always are. This is and why I am happy with the service from H & H Heating and Air.
Professional service. On time, clean, neat and efficient service. Used them for a new water heater. Installed the same day and also gave the best price. Service technicians were great. I would use H and H again.
Two of my ductless indoor units were on the fritz, not cooling down our bedrooms so I gave H & H a call on the recommendation of a good friend. Within two hours of making the phone call, Jim arrived at my house to assess what was wrong with my units and quickly fixed the problem. Jim was the epitome of professional and even explained some other features of my system and how it'll work once winter rolls around. I can not recommend H &H enough for any HVAC needs that may arise.
After posting on Facebook my interest in Mitsubishi, I received a quick follow up call from H & H. I was able to set up an appointment for an estimate at my convenience. The salesman was very thorough.
Steven G was awesome! He took the time to talk to me and help me understand my home’s system. I’ve trusted H&H for years and will continue to trust them.
Always very courteous and neat. Will take the time to answer any questions I may have. Been using H @ H for years never a problem.
H&H was very responsive. My heat was not working properly. Service Rep, Jim J was very knowledgeable, friendly, and corrected the problem. Office staff was great as well.
James did our yearly HVAC maintenance. He was thorough and professional.
Pan is an outstanding HVAC field technician. He is very careful and deliberate when it comes to working around our compressor and evaporator. He is excellent in his his explanations. I highly recommend him without reservation!
Thomas W. was our technician on two occasions and he was extremely professional and took his time to explain everything to us. He was very helpful.
Provided answers to all questions and wore footwear protection inside the house.
James came by today and he was terrific in every way. Knew what he was doing and a pleasure to have in our home. In general, we have been very pleased with H&H responsiveness to our needs.
Thomas was very professional and efficient. I couldn’t have asked for better service.
The first gentleman came and he did a thorough job of looking at everything that I needed done. He listened to what I had to say ,and he explained everything that was going to be done. On the day of the job, the men came in on time, they were very professional and did everything that was supposed to be done, cleaned up after themselves. I was very impressed and grateful . Thank you.
James was on time, professional, courteous and informative. Thank you.
TO: Harry Ritz – Engineer and Our Sales Person
I wanted to take the time to thank you for our complicated installation of a steam heat system at our multi-unit property. Our current steam system had run its course and needed to be replaced. Many people came out, looked at the unit, gave us a price based on the current unit and went on their way. The Sales Pros, and yes they are Professionals, took the time to measure the square footage of the apartments, count the radiator fins, and accurately determine what size unit I needed. HH was not the cheapest option, and also not the most expensive. They were however, the most detailed, with the best warranty overall. They explained the process and made me feel comfortable overall and thus I choose them to install our unit.
I am very picky when partnering with a vendor, and HH did a fantastic job.
They took out the old unit, put in the new unit, and had to do some modifications as the old unit had some pipes that were not installed correctly 20 years ago. They did the work exceptionally well. Harry, the engineer came back many times and called me to ensure all was working correctly (Steam is a complicated system so if they can do steam, they can do anything heat and AC related). Joe who was another team member also did a fantastic job and was truly dedicated to getting things done correctly, no matter how long it took.
Without a doubt, H & H Heating and Air Conditioning Inc, is the choice for all my heat and AC needs. They are professional, prompt, clean and do the job right. You can get a price from many people, but it is the service and follow up that really counts. I am completely satisfied with HH and would recommend them to everyone.
Regards
Michael Doyle
We recently purchased a new home and called H&H for a HVAC inspection and also upgrading to a WiFi thermostat. The technician, Jim, was at my house right on time, inspected my unit, fixed a few small items and installed a Honeywell thermostat. They have a service program which I signed up for in case we have any issues. I am extremely happy with the service I received.
Jim arrived early in the agreed timeframe, and quickly dealt with the problem by installing a new pump and cleaning the drainage tube. Jim was friendly and professional. Did a terrific job!
Steve G. was great to work with and very professional in all aspects representing H&H. I've always have positive experiences dealing with them and would highly recommend them
I called for service on my heater in the morning and an appointment was scheduled for that afternoon. The person I spoke to did not rush me and took information regarding the problem with my heater.Technician arrived within the time window I was given. He called before he arrived. Technician was very professional and pleasant to deal with.
Jim and Steve were very professional. Super nice guys did an amazing job replacing our water heater. Highly recommend them
Brian had come out several times. He is professional, polite and knowledgeable. H&H Heating is a great community business!
Had a heating tuneup. The tech took his time and checked every aspect. I am confident I wont have any problems this season. Will be calling them in early season 2021 for my AC.
So sorry I messed up the companies. Could have sworn I was talking to H&H for my appt!
Then technician not only knew what he was doing, he took the time out to explain to me what he was doing. Which made me feel comfortable letting him in my home to work on my central air unit. I plan on getting the company warranty plan to work on my unit year round.
Steve was super professional,
knowledgeable, and helpful.
We have been using H&H for over 20 years and we have been well served and satisfied for over 20 years.
Fast response, competitive price, straight shooters, no BS. Our central A/C quit on us. They quickly and correctly diagnosed the problem and fixed it without any fuss.
The technician they sent did an appropriate amount of "selling" without being pushy. Plastic booties on the shoes to keep the floor clean and everything. Learned some things from him and he gave good advice on home maintenance.
Would use again, especially if they sent the same technician.
I was very pleased with Steven G......he was very polite, informative and efficient. I look forward to Steve coming back in the fall to do additional servicing on two of my ductless units.
From receptionists to salesman to installers H & H is top notch. Why use any other company? H & H is the best!
Excellent diagnosis. At this point, I hope and pray that they select the service that I specifically need and not use this opportunity to take advantage of me. I am at their whim, as I do not have a strong knowledge of HVAC. I may have another opinion. Thomas, however, is a gem!
Pan exceeded all my expectations regarding a professional! Not only did I I feel at ease with him working in my home, he carefully explained and showed me the issues with my AC system. He cleaned up after the job and wore booties. Impressive! Thank you, Pan!
Had the chance to meet Jim this morning. Prompt, thorough, courteous and very personable and knowledgeable. Filled me in on the current condition of my unit explaining several options. Decided to become a Club Member. Hope to see Jim in the future. An asset to your organization..
Te service was done without any problems. The technician was knowable and he was capable in doing his job.
James was on time, friendly and knowledgeable for my AC tune up. Answered all my questions and didn't try to find something expensive to repair like the guys in the orange trucks do. Will use again.
From the initial phone call and scheduling with Tami to the technician Jerry coming to my home I have been nothing but impressed! Kind, courteous, respectful, willing to answer all questions, and very knowledgeable about costs. Not to mention how fairly priced!
Megan answered the phone promptly and cheerfully and helped me set up an appointment as well as easily transfer the service agreement from thereviews condo owner. Jeremy, the tech, was incredible. He answered my questions in ways that even an ordinary layman like me could understand. My filter assembly was flimsy at best and he made it much, much better. My HOA is concerned about plugged condensate causing overflow damage to condos below. Jeremy explained ways to prevent that from happening including a cut-off device that he installed for me. My HOA, as well as my neighbor below, should be very happy. I surely am.
Sales team was very knowledgeable and install was fast and efficient and very professional, would highly recommend! We will be using H&H again!
Thomas was super friendly, patiently explained everything about my system to me in detail, and diagnosed/solved my problem essentially immediately. I literally couldn't have scripted a better interaction. Thanks again!
Thought my water heater was leaking, Steve found it was my pump for my AC unit. So happy I didn't need a expensive water heater. Honest company with fair prices. H& H is the only company I call for heating and AC.
I had originally gave a much lower review based on some scheduling issues. However, after posting the owner quickly called me to ensure the problem was rectified. I appreciate the quick follow up. That kind of concern for the customer and the commitment to improvement should be the standard.
H&H has been keeping my older boiler in great working condition. They are well trained and know about all the different heating technologies. Highly recommend.
The wait for appointments was very long but the work was very professional. Thank you, Thomas!
Did a very good job installing the new AC Unit today with a great explanation of everything in a timely manner. Mitch & Robert were very respectful and professional. Also giving helpful tips. Give them a raise!
Pan was very professional and went out of his was to explain everything to me. He also added some extras that’ll help prolong my hvac system. He made sure to be very clean and answer any of my questions. Would refer him to anyone looking for an hvac. The price never changed either the price he gave me at the estimate was the same price he charged me without trying to rip me off like some other contractors would.
Very fast service, and well done. Pan is knowledgeable, fast, and he explains how the furnace runs!! We were very pleased with the excellent service!
Had a great experience with Brian and Scott, who installed an air conditioning unit today. They were professional and timely, actually taking less time than estimated.
Kevin and Nick are a couple of nice guys. They did a great job removing our old furnance and installing our new furnance and air conditioning. They explained everything that they were doing and how everything works after it was installed. They were even good with our dogs. Thanks.
Brian is very thorough and gives me updates periodically as he is working.
And he always answers my Questions.
Penny Bannister
Very professional. The technician explained everything clearly. This is a company I trust and s would recommend highly!
Our AC died on hottest day of year. Called around 7:30am, technician was here 5 hours earlier than window and he diagnosed and fixed problem. Tech was very nice and courteous. I am still stunned that our AC was fixed. It was a faulty switch. Thanks H and H!!!
James and Thomas were professional and thorough. They did a great job performing the maintenance and explaining all the steps they undertook. Thank you!
James was extremely professional and very personable. He explained everything to me in great detail. I will continue to work with H and H!
Susan
I had trouble with the central air conditioning at my rental property because my system was not cooling properly. The air conditioner and heater are fairly old. Jerry came by and checked everything out. He took the time and effort to check out many of the components of the system. I hope my central air conditional is in good working condition.
Very pleased with James. Expert service. His experience is top of the line. I'd like to have him follow up with the services that we need next visit and every visit that I may need going forward.
Steven was fantastic. Short notice call showed up within hours for no heat on a cold day, got it all fixed up.
I've had H&H Heating and Air Conditioning service my home HVAC systems on multiple occasions. They have always been very professional and knowledgeable on every visit. I recommend giving them a try if you have a home HVAC issue!
Jim J. is aces. Showed-up on time, very courteous and excellent service. H&H is a keeper.
Every year, they come out and inspect and are very professional. They call first, show up when they say, and get in and get out. They also installed our HVAC 14 years ago and we have had great experience with the unit.
James was great. 10/10 would recommend
1st time using them and was thoroughly impressed by the professionalism and help that Technician James supplied. The price of the repair was way inflated and ridiculous, but this review is for the technician who was knowledgeable, understanding and quick to resolve the issue.
Central air not cooling house. The technician, Pan, checked the system. Due to its age, he suggested replacing it. I will be getting an estimate this week.
Wow! What an amazing service! They came in, took their time, and fixed a major problem that the “Brandywine Heating and Air conditioning” company had caused. At one point I was even home with the flu with no heat :( When the heater came back on I told the workers that I was so happy that I was going to throw a heating party. Lol! It is such a blessing to know that there are still honest businesses left in this cruel, greedy, and wicked world. “H and H” you are definitely one of them. Shoutout to whoever hired Ibrahim and Pat. Their customer service and quality of work is beyond 5 stars. Thank you! You are getting my referrals for life! ❤️
Welcome to have them in my home. Work was done well .putting down trap on the floors. Removing old fixtures. Nice to talk to about the job that was just done. Clean up and good job thanks.
Steve Goebel was super professional, courteous and efficient
He was above and beyond to hele to receive some type of reinbursement from my warranty company
Dan in the office extremely polite and prgesdional
Addressed my problem quickly
Because of these two employees the recommed H&H to everyone. Thanks again
Our Mistubishi room unit was not working properly. Called several Heating and Air Conditioning companies and many did not repair these units. Called Joe over at H & H Heating & Cooling. Not only did they come out the same day, but they figured out the problem and were able to repair the unit at a great price. Love H&H! Would highly recommend.
He solved my problems on same day.
Thanks
Staff was very friendly and it took them little or no time to figure out what the problem was, however I only received a service call and parts have to be ordered, I think everything will be alright
Installation was started and completed as scheduled.
Installers were professional and curtious and cleaned after completion.
Had a problem with the carbon monoxide detector going off. They came the same day to check it out.
The problem was a faulty detector.
Very happy with their service.
Pan was terrific. So are all H&H personnel. Never hesitate to call on H&H for all your HVAC needs.
Pan was very nice and professional. He cared about his craft and I will highly recommend these guys!
Another great job by the best HVAC mechanics In Delco
My experience with H&H heating was very good, the installers and repair techs were polite, punctual, and very knowledgeable I would highly recommend this company thank you
I have dealt with many different hvac companies over the years but I can say H & H has been the best! They always provide high quality work and the ladies in the office are always so kind and helpful... Thank You!!
So helpful, honest and on time!! Saved us from a costly repair with their thorough inspection, eliminating what was thought to be the problem by another "I think it's probably this" HVAC company. Highly recommended!
James(HVAC TECH) was very PROFESSIONA, very KNOWLEDGEABLE, and ON TIME.
The technician made us a priority. We were without heat and he quickly fixed the problem after a late night call.
Technition - Pan - was professional, personal, observant, well trained and technically qualified. We appreciated all of Pan and Thomas's focus and qualities. H & H should be aware of Pan's abilities. And Thomas's help and focus on Pan's methods. Thank you
H&H is the best! Joe is one of the most helpful, conscientious, well informed hvac guys around. He really wants what is best for your home and to make you comfortable. Cannot sing his praises loud enough!
James was great. Very personable. Was thorough, explained everything to me and was truly a nice guy.
Called about malfunctioning AC system at 4.30pm on hottest day of year so far. Service tech (Steven) arrived on time at 7pm. Courteous, competent, and thorough. Fixed problem (capacitor) quickly and checked multiple other components of system. All cool! Outstanding service.
My service agent, Thomas, was very polite, easy to talk to, on time, knowledgeable, and friendly. Kudos to Thomas.
H & H delivers exceptional service for heating and AC. James is an excellent, professional technician. I found H & H through a Facebook ad last...so glad I called. Definitely recommend H & H for all heating and AC needs!
Brian did a great job installing a new hot water tank. Thorough, polite and efficient.
We were very satisfied with the professional service we received.
However, Lee is my last name.
Sincerely,
Patty Lee
On time, courteous. Quick to set up appt and they kept it which seems to be a foreign concept to some firms that think it’s ok to cancel your appointment when you took the day off and they go to someone else’s “emergency”. To boot, local firm
Jerry came on time installed a new capacitor. Cold air was still not coming out of the vents. Jerry came back in and tested the electricity and explained that PECO was having a smart saver event and I would not get full electricity to my compressor until the event was over. He was right PECO verified the event was from 2-6 and I would receive electricity for my compressor for 15 minutes and no power for 15 minutes. Since the capacitor was not working it will take awhile for the house to feel cool. Very pleasant and informative about HVAC.