Reviews of Apollo Heating & Air Conditioning. (HVAC Contractor) in Omaha (Nebraska).
Apollo Heating & Air Conditioning
114 W Mission Ave, Bellevue, NE 68005, United States
Description
Information of Apollo Heating & Air Conditioning, HVAC contractor in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Apollo Heating & Air Conditioning
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Apollo Heating & Air Conditioning
Taylor came ahead of the quoted time by a few hours. Our cooling system had not been working properly for a couple of days. I had called on Thursday they were at the house by Friday morning about 10am. He took before and after pics and explained exactly what he was doing to clean the outdoor unit. The after pic is mid way through the cleaning. After cleaning the unit he did a full diagnostic check of both the indoor and outdoor AC unit to ensure all was working properly. He was polite, professional, and educated us about maintaining our unit better. I was extraordinarily pleased with the service.
Where do I begin? These guys are absolutely the best! My heat went out Thursday night, Nick was at my house almost immediately and diagnosed the problem and recommended a full system replacement. Mike came out the next day and had a look and suggested a system that would fit my house and update my 52 year old furnace. ( I got the good out of it.) the crew arrived first thing Monday morning consisting of Nick, Terry, Joe and Dez and they busted their backs tearing apart the behemoth that was the old furnace and replacing it with a brand new two stage system that brought me well up to date. Listen I don’t normally brag about companies, but Apollo will have my business for a very long time. Terry, Nick, Joe and Dez were so of the hardest workers I’ve seen. They would not leave my house until the system was installed and I had heat. I look forward to working with them in the future, and I can’t wait to use my new AC system come this summer. Thank you all for all the amazing work and the extremely quick response. I’m forever greatful. Make sure you look at the pictures! These guys know how to fabricate and make some amazing duct work!
We contacted Apollo to have a whole-house humidifier installed. Taylor and Chase arrived promptly to install the humidifier. They were very professional, courteous and knowledgeable. Taylor explained everything that he was doing and they did an outstanding job. They also did an amazing job on providing a yearly service of cleaning and checking out our furnace and AC unit for us. I would highly recommend them for any services needed. Keep up the outstanding work Taylor N. and Chase.
Speedy, service the same day I contacted Apollo.
Scheduler was pleasant to talk with.
30 minute heads up before the tech arrived was appreciated.
The tech Taylor N. Arrived and got to work, he was pleasant to speak with, seems very knowledgeable, thorough, and completed the tasks reasonably quickly.
Didn't sell me parts or service I don't need, offered a yearly maintenance plan but wasn't pushy when I declined.
100% will use Apollo again based on this interaction, it was a good first impression.
It was -45 with the windchill and our heat wasn’t working. We have a new baby and I was so nervous we wouldn’t find a company who could come fix it the same day. Thankfully once we told them what was happening Taylor was able to come out in just a couple of hours. He and Chase were friendly and honest about what was going on. He explained everything so it made sense and respectfully. They had it working before they left, and returned with a new part for the furnace quickly. They also informed me on some products and services that would help our air flow. I can’t say thank you enough, especially since it’s the holidays and we did not have to be such a priority. We will definitely be using Apollo again. Thanks for keeping my baby and I warm!
Not even sure where to begin to explain just how impressed I was by Nick, John and Don and the job they did for us today. They hauled out and replaced the entire HVAC system that has been in my home since before we bought the house well over 30 years ago. They went above and beyond all expectations I had for this project. I would and will highly recommend Apollo heating and air to everyone I can. I will also happily be showing off my new system to every chance I get. Apollo made this entire experience a real pleasure. Thank you so much for everything !
Great service as always!! We love Apollo. Grant was very thorough, performed annual maintenance on our furnace and was so helpful in answering our questions regarding updating our current home humidifier system. Always nice to do business with a company that has integrity. Thank you!
Grant arrived on time and he was very courteous. Grant put his shoe covers on before entering the property. He informed me that My furnace ,a two stage, had never actually gone to the second stage due to the fact that the original installers had not flipped a switch on the motherboard. Of course he fixed that also. Grant is truly an asset to his organization. We have been with Apollo since Tom owned the business and we will be with them in the future. Thank you Grant and Apollo!
Taylor came to do my yearly maintenance on my furnace and provided recommendations which he was able to perform immediately. I have used Apollo for years and they have been wonderful, professional and courteous. I trust this company and will continue to use them indefinitely. Taylor was very courteous, professional and knowledgeable in explaining what he did.
We had AC and furnace replaced by Apollo last year. Excellent experience, price was lower than any other quotes we got. Annual maintenance check was done by Taylor today-he was professional and courteous and explained everything. Apollo and employees like Taylor is why we wouldn't call anyone else for HVAC work, great job Taylor and Apollo!
Taylor was right on time.A smile on his face and explained what he will be doing. He finished his job then we went over what all he did. It was nice to have someone that loves his job and shows it. He even took my mail out to the box on his way out. Apollo, great job hiring the right kind of person. Apollo will take care of all our HVAC needs. Thanks again!!
Grant was on time, friendly, cheerful and respectful of our home. Grant walked through everything he was doing and explained everything in a professional manner. He came the same day and time scheduled and completed the service in a thorough manner. Grant gave recommendations but was not pushy. We were very pleased with their service. When finished they left the area clean and tidy.
Very pleased with Apollo and Taylor! Taylor checked everything over for us and explained everything he did for us as well explained more about our system ( we just bought a new house ) Taylor answered all of our questions we had and was very knowledgeable! On time and professional! We will definitely use them again and recommend them to our friends/family/clients.
Grant was so great about explaining to me what was wrong with my furnace and why. It was nice to be told what everything would cost before he actually did the work and because of this I felt at ease that he and Apollo were a very trustworthy company. Will recommend them to everyone!
Taylor did a great job today. 5 stars. He performed the most thorough heater maintenance that I have ever seen. I had many questions, and Taylor answered all of them. He also explained how to identify heating system problems so they can be accurately reported. Kudos to Taylor. Great job today.
Two technicians (Taylor and I believe Mike) performed the work at my house. Taylor did the technical work on the unit while Mike did the administrative work on the tablet. They were both very efficient, professional, and courteous. Taylor performed the diagnostic tests and explained each step along the way. He showed great patience while answering my questions. He explained some of the common faults with furnaces and some of the elementary fixes. He was very thorough without being to technical with his explanations. Both Mike and Taylor were very conversational and were a pleasure to talk to. Thank You guys for a job well done.
Apollo is the only company we use for our furnace and A/C issues. They were honest about trying to keep our A/C unit running as long as possible, and then when it was time to get a new one, Dan and John showed up on time, were efficient, professional, answered all of our questions, cleaned up everywhere they went, and even let our dog "help" them and get some attention. Nice guys and great work! Thanks!
Very professional, reliable, and quality service from Apollo. They installed our new HVAC quickly, a couple hours ahead of schedule, and with some of the best metalwork I’ve seen. They’ve come out a couple times since for system maintenance and they’ve been on time, extremely professional, honest, and very thorough. I can’t recommend them enough.
Our ignitor went out on our furnace on 1/18/23. They were so caring and prompt. So nice to have heat in January. We were discussing thermostats and Lucas said I can show you a couple and install it same day. Two issues fixed in one day. Lucas was very prompt, helpful, polite, and professional. Also not sure who answers their phone but they were so caring listening me ramble about having no heat and afraid my pipes would freeze. Made me feel very comfortable and I knew I had called the right place.
Annual winterizing of the furnace. Grant did a great job, keeping me informed on all aspects of his check. I appreciate the checklist the showed what was done. He answered all of my questions. Grant seemed concerned about my system and making sure it was in tip top condition.
Bought a new house. Thermostat wasn't keeping up. Called this afternoon and they had someone at my house within 2 hours. Taylor and Mike were both very professional. Knew what they were doing, talked me through the entire process, made recommendations, and had me fixed within a short period of time. I was so impressed with Apollo I signed up for the maintenance package, which, is very reasonable!
They were able to move my appt date up due to a cancellation. Dan showed up on time and was very friendly. He spent a lot of time servicing our furnace and even changed the batteries in the thermostat for me. Couldn’t be happier with my first experience with Apollo and will definitely use them again.
Grant did a fantastic job. He explained everything he did. He even gave training on our thermostat on how to better use it. He showed me what needed cleaning in the furnace so the dehumidifier pan won't overflow anymore and get a nearby carpet wet. Great job Grant. Grant did a fantastic job. He explained everything he did. He even gave training on our thermostat on how to better use it. He showed me what needed cleaning in the furnace so the dehumidifier pan won't overflow anymore and get a nearby carpet wet. Great job Grant.
This company made this process easy. I'm new to the Midwest. Taylor was awesome with a lot of insight. I couldn't be happier with the services I'm being provided. Just agreed to also have them clean my ducts. You can't go wrong with Apollo!
Taylor did a great job explaining what he was doing and showed me a defect from the original installation of my heating system. Taylor corrected this issue quickly at a reasonable price. I am so glad I had APOLLO HEATING & AIR CONDITIONING service my system.
I am SO glad we called Apollo when our furnace was on the fritz last week. We had another company come out first and decided to get a second opinion and am glad we did! Taylor was awesome, explained things and was honest. Offered a free price quote and measurements. Mike came out in the evening and gave us good news, quote was cheaper than expected and felt like we were able to make an informed decision based on the information he offered. Nick and his team who replaced our furnace worked quickly to get us heat and left no mess! They put up with our dogs barking alllllllll morning at them.
Everyone was amazing! Great customer service from all. We appreciate your team so much!!
I woke up and my heat wasn't working. I called Apollo, and they arrived and fixed and cleaned and swapped out filters. The tech answered all my questions and was very professional and polite. I'm new to the area and just bought this home, so I had alot of questions and the tech did a fantastic job. I would definitely recommend them!
Grant was amazing. I expected the typical 15 min in and out and boy was I surprised! He was very professional, thorough, and explained all he did/ recommended and why. I'll be scheduling a duct cleaning come spring! If they get extra points for awesome, please add them!
We recently had our furnace looked at for yearly maintenance by Taylor. He was very kind, arrived on time, and was efficient! We hope never to have issues with our furnace or AC but if we do, Apollo would be the place to contact for sure!
Lucas was professional, seemed to know what he was doing, he was thorough, answered our questions, and we were pleased with his work. (LP)
Very impressed with this polite, knowledgeable young man. He addressed any concerns we had...in layman's language. :-) Would highly recommend him. (KP)
Service was Outstanding. Lucus was extremely thorough and did a super job cleaning and testing the functions of our furnace. We no doubt will continue having Apollo take care of our furnace and A/C needs.
Grant came on a Sunday afternoon just 45 min after we called the after hours line. He was so helpful and fixed our broken heater in a couple hours. He was polite, professional, and knew what he was doing. Definitely recommend!
I have had Apollo do my heating/air maintenance for nearly 10 years. They are the absolute best! Fair prices and a pleasure to work with. I highly recommend them for all your HVAC needs!
Recently Dylan did my heater inspection/maintenance, and he recommended air duct cleaning. Desmond and Chase performed that cleaning and did an EXCELLENT job. All of the Apollo employees have been friendly and professional. Definitely recommend!
Grant is great and does a thorough job! He was really helpful back in July when our AC stopped working. He’s honest, trustworthy and a joy to have around!
Apollo performed the first winter inspection and service since replacing my furnace and A/C this past summer. They called ahead to schedule. Called when in route. Explained what they were doing and even carefully cleaned the flame sensors. Very clean and professional. One hour and done. Thanks.
Lucas has always done a fantastic job working on my furnace. Before Apollo, Lucas serviced my furnace of a few occasions. As always, his knowledge and expertise has not let me down. Answers all questions asked and is also always prompt in arriving.
Taylor was very nice and professional He answered all my questions. Gave our furnace a deep cleaning and checked all working parts. YES! l recommend Apollo Heating and Air.
I sign up for the semi-annual service/check-up and they have been fantastic to work with. Thank you to Dan, who came out just the other day for our furnace. Linette is very nice and is so helpful over the phone. Thank you all so much.
Grant and his partner were very knowledgeable and personable. They were prompt and efficient which I appreciated on a day off from work where I was trying to get multiple things accomplished. Would definitely use them again!
I reached out to Apollo because I was having issues with my furnace. Taylor came out and was able to identify what was going on and explained everything as he went. If I could give more than 5 stars I would because they were so awesome with their response time and for Taylor for taking the time to talking me through the issue.
Taylor with Apollo really came through for me in my time of need. Taylor responded to my call for the need to find out why my heater quit working within a couple hours of calling. I have never experienced such quick service, and I am very grateful that Taylor found the issue on got the heater running. I am always impressed with Apollo's service and tech personnel. They really do seem to care! Thank you so much! I will definitely call Apollo for future HVAC and A/C needs. AND their services are super affordable!!
Tri-Star (now part of Apollo) has been our go-to HVAC expert for decades. In particular Lucas is terrific, knowledgeable, punctual and thorough. He's a straight-shooter and we trust him to do an excellent job with our furnaces and AC units annually.
I came home to my heater not working this afternoon and they were out within an hour. They got my heater working quickly and charged less than I was expecting. I will definitely use Apollo Heating and Air Conditioning again.
Mike is a nice guy. He was very forward and telling me what was wrong with my furnace and how he was going to fix it. He also discussed with me you’re a seasonal program which I took and I think it’s very reasonably priced. Mike knew what he was doing and he was very loyal to the company.
Grant is very professional and thorough with the services we had done. Any questions we have he is knowledgeable about. We are happy with Apollo Heating and AC
Grant S. was incredibly knowledgeable and helpful. He was very thorough in checking and fixing minor issues that could become a bigger issue if left unchecked. I really appreciated that he was willing to explain what he was doing and why.
Mike and Taylor did a very wonderful job. I would definitely recommend Apollo Heating and Air Conditioning. I had quite a few bugs in my furnace that were dead. I would not have known this if they had not come out and did maintenance on it. Probably help a lot with allergens in the air.
Josh, Grant, Mike and all other techs I have worked with were very helpful with multiple projects. Recently called and they came out the same day to get the furnace up and running! Great company!
Grant has been amazing each time he has come to do maintenance on our equipment. Very honest, personable, knowledgable, and professional. 10/10
Mike was very friendly and professional. He kept me informed how the system maintenance was progressing and once completed, provided a very detailed report of the condition of my heating system. Outstanding!
Apollo is an excellent company. I could not be more satisfied with their service and integrity. (morning 10/20/2022). Grant is a top notch employee.
Apollo was able to respond same day when my furnace stopped working (on the coldest day of the year). My house only got down to 57 degrees before Lukas arrived. He was able to diagnose the problem in 5 minutes and got my furnace limping along for the night. The next morning at 8AM Nick installed the replacement part to fix the issue.
Grant was amazing! Gave me information about my system as they cleaned and checked it. Even took out an old filter to the trash can. I would recommend this company and Grant service anytime!
I was contacted by Apollo about an HVAC system check special. They had a service tech in the area, we live in a rural area, so they would be able to do it the same day. That worked out well for me. Apollo had installed the system, prior to our putchas of this house, so they already knew what the system was. The young man was very courteous and explained everything he was doing. He made a suggestion on an upgrade, based on my wife's health, that could be added to our existing system. My wife was at home and I was at work. I spoke with the tech several time on the phone. My wife id not easily impressed, but she had nothing but good things to say about him. And my conversations with him left me with a very good impression. I continue to have Apollo service my HVAC system.
Grant was awesome. He was very thorough, didn’t rush, and provided an excellent service. Will be using this company again.
This place is amazing AND affordable. Estimate was much lower than next closest estimate I received. Terry and Joe the installers were fantastic and installation was top notch! Thank you Apollo! Was recommended by a friend, and will recommend to others.
The person I spoke to on the phone was polite and professional. They were able to dispatch a repairman who arrived less than an hour after I called. He quickly had the problem diagnosed and had the furnace running again.
Taylor N recently did a fall tune up on my aging furnace. He took his time and was very thorough, explaining what he was doing as he went along. I am a repeat Apollo customer and have always been pleased with their customer service.
Very friendly and trustworthy. They were here the same day we called about no heat.
I would highly recommend this company!
Grant was wonderful as usual. I
appreciate his hard work with a fun personality. He is always great with our pets as well, which always goes a long way in this house.
Mike displayed great knowledge of the materials and showed next level customer service. Made sure we understand the process and all his doing.
Grant did an amazing job. He explained what he was doing. And was very professional.
Grant was very professional, quick, clean and helpful in explaining what the problem was. I couldn’t have asked for better service.
Grant was great and very professional. He explained my options for repair or complete replacement without trying to up sale me a whole new unit. And he took time to review my nest thermostat and give me some very useful recommendations. The office staff were also very responsive and helpful. I would highly recommend calling Apollo Heating and AC.
I contacted Apollo Heating and Air because my gas furnace was not working. Grant was able to troubleshoot the problem quickly and provide a repair estimate. He also inspected the furnace to determine if it had any other problems. Given the age of the furnace and the information Grant was able to provide I decided to replace the furnace. Apollo was able to install the new furnace the next day! Nick and Joe upgraded the furnace to a more efficient one and did a great job with the installation. The workmanship was exceptional and I'm very happy with the whole experience. Thanks
The motor went out on my heater. I called Apollo and they were able to send two technicians immediately. They were kind, professional, and very knowledgeable. They were able to give me an estimate and fix my heater the same day. I would recommend this business to others and will definitely use their services when needed in the future. Thank you!
Dan P. performed Spring check up on our Central Air conditioner, he was also one the team that installed our new HVAC System last year. Dan explained everything in detail and answered all our questions. Excellent Service, Very Professional technician, thank you Dan!
Our heat had stopped working and we called Apollo and left a voicemail. They responded first thing the next morning and had someone out very quickly. We greatly appreciated it especially because we have a little one and the temp has to stay between 68-72 degrees. Grant and Lucas were very professional and informative. We asked several questions about the warranty and troubleshooting should it happen again. Thank you Apollo, your team is always top notch!
From the time I called the office 4:50 pm Thursday evening these people are superb!
Taylor and Mike showed up this morning very professional and courteous young men I very much appreciated his explanation of everything I will definitely be using them again and my word of mouth will definitely recommend this business and I have heat !
Taylor was wonderful! He was very kind and professional! I wanted to learn so he took the time to explain each step and how he diagnosed the issue. He also gave me some great tips to avoid issues in the future. This is a great company! I didn’t feel any pressure sales at all, but Taylor was honest and trust worthy. Thanks Taylor and Apollo Heating and Air!
Taylor and Chad provided a very thorough inspection and maintenance of our furnace. They provided assistance in properly balancing the air flow to ensure even heat distribution to both ends of our home. Taylor provided written instructions for any future adjustments if needed. They wore shoe covers to protect our carpet and left the furnace area spotless. Great customer service.
Apollo installed the furnace and a/c in our new home last year, and most recently we had Mason complete our yearly a/c check. He was thorough, professional, friendly, and great at explaining everything he did on our units. We’ve been very satisfied with Apollo (and Mason specifically), and will continue to use them for our annual system checks and any other hvac issues that might come up!
Very knowledgeable, helpful, and professional. They showed up on time and did an excellent job (including explaining some details regarding my furnace that I hadn't known)
I used Apollo to put my air conditioning system in 7 years ago. They did a great job great price. I had a slight rattle in the fan & called for someone to come to check it.
There was a minor
misunderstanding but after a conversation with the owner all I needed was a maintenance check & a check in the fall. Apollo is still a top rated company in my book. They are willing to go to extra lengths to make sure their customer is happy. Please check these people out before going anywhere else for your heating & air conditioning needs. I’d give them 10 stars if possible; they are top notch. I’ve been a customer for 10 years. They go the extra mile to get things right!
Not enough stars for these ROCKSTAR installers!!! Terry, Dan and Joe are Craftsman, Magicians and Artist all at the same time. Super Cool Team!!! I highly recommend this company and especially these installers to replace, upgrade, install and work their Artistic Magic in your home or business. Thanks guys for the hard work you put in today and Thank you Apollo Heating & Air for Top Notch service!!!!
Apollo Heating and Air replaced the company we were using for routine HVAC needs. I was concerned because they are located in Bellevue and not Glenwood. But I am very happy to say that the service was excellent! We will stay with Apollo!
Taylor repaired my a/c after hours on a Friday evening. He was prompt, polite, professional and thorough. He explained his process of diagnostics and each step of the repair. He shared the cost each step of the way and did not make me feel like an idiot that my a/c unit had gotten so dirty and clogged up. I would recommend him to anyone and he was a great representative of Apollo. I hope all of their employees are as great as he was!
The service tech, Grant, was thorough in his inspections and explained everything along the way. I would recommend.
Very professional and knowledgeable. Thanks to Grant and Chase. I hope when I need service again I get the customer service like I had today. Thank you.
Since we moved to Glenwood, we've only used Tri Star/Apollo Heating & Air. Your service man, Lucas, has always been on time, professional and explains things easily on what needs to be done. We recommend them to our friends and family.
Grant was quick and helpful. He told us exactly what he did and what to look out for to take better care of our furnace. He helped calm our worries about the condition of our furnace.
Grant S. Came in was very knowledgeable and professional. Explaining everything he was doing. Was very satisfied with his service
Dan did an excellent job for us. On time, kept us informed, knowledgeable answers to our questions. We will continue to use Apollo for our HVAC needs.
Thanks to the incredible heat, my air conditioner was not working as well as I thought it should. Taylor arrived on time and proceeded quickly in attending to my air conditioner. He checked several things and determined that it just needed a thorough cleaning. He showed me before and after pictures which made me realize how neglectful I have been in my AC maintenance. Thanks to Taylor, I will now have a maintenance plan so that my poor AC and my furnace get the attention they deserve for keeping me comfortable year round. Thank you Apollo Air and thank you Taylor!!
Grant was very professional and informative during the service call. He was able to explain the problem with my AC and what needs to be done to correct the situation. Options were given to me without any pressure to upsell. Everything is working as it should. I am very pleased with the service.
Lucas was amazing as always! He does such a great job and in a timely manner! He is so personable and very knowledgeable! I will pick Lucas every time! Thank you!👍 …
Grant explained the process very well and we could tell he knew what he was talking about. He explained maintenance tips and did a great job explaining the maintenance package. It just made sense.
Grant was our service technician and did a fantastic job. He allowed me to hang out with him during the appointment and explained everything to me as he was working.
Dan was prompt and courteous. Dan answered all of my questions with simple to understand explanations. He was thorough and knowledgeable. I would highly recommend Dan and the company to anyone.
We always have a great experience with Apollo Heating and Air. Everyone is very professional and friendly. Highly recommend this company!
Grant was professional and thorough. Office was great about notifying me about tech's location and timing..
The "HOME TOWN" boys--and girls--ALWAYS give professional, efficient, on-time SERVICE. Professional people and a business which knows the meaning of customer SERVICE!! Thank you, Apollo tech Mason, for a most satisfactory "spring check-up" on our system. You asked the "right" questions--and gave us many opportunities to question and learn. You had really up-to-date, nifty tools which enabled you to work efficiently and show us the results of your tests on our system. You promised solutions and options if problems were discovered. You were pleasant, up-beat, and polite. THANKS!
Taylor came to my home to service my furnace. He was wonderful, knowledgeable and efficient in his time. Thank you.
Great price and professional work. They arrived even earlier than expected which was great. Did a thorough inspection of my system and cleaning.
Apollo always does a great job when they come out. I had a routine maintenance check done on my system recently and Taylor noticed a problem with the heat pump and found a leak. He was super respectful, courteous and explained everything very well. This company sets the bar really high for service and has a great team. I'm really glad Lynette called to schedule me so i didn't find out in the summer my ac wasn't working as well as giving me enough time to save up. The office calls and checks on you to make sure everything went well and makes you feel so taken care of. Thank you so much.
Lucas installed a humidifier on my furnace today. He explained everything to me and was very knowledgeable and helpful! I have already noticed a big difference in the humidity of my house.
Jay was awesome. Informative and very respectful of his time. He was professional and got the job done well
Grant was awesome!!! Fast service, my husband and called at 930 am today by 950 the technician was on his way. Grant us very professional, knowledgeable and after evaluating the air conditioning unit explained what we needed to help it work better. I recommend Grant and thus company for your HVAC needs!!!
Grant was incredible! Very friendly and transparent about what was wrong with our AC system. He was on time, explained to us exactly what he was fixing, and was patient in figuring out the AC issues.
Thank you so much Grant! Truly loved working with you!
Grant did an excellent job. He was timely, thorough, and explained everything. He gave recommendations & was very courteous!
I called on Father's Day as my AC quit working at an inopportune time. Nick was very responsive, found time to fit us into his schedule and fixed the AC in a timely manner. Nick was very transparent on the issue and the fix required. He walked me through the diagnosis, and taught me some things along the way. It was obvious Nick enjoys what he's doing, and that translated to a great customer experience. Thank you Nick and Apollo Heating & Air Conditioning for getting us up and running on Father's Day.
We received A/C service exceptionally quick after our initial call to Apollo and Taylor was very professional when he arrived. He explained everything very clearly and thoroughly in addition to making us feel like a valued customer. Impressed with Apollo! 👍🏻 …
Apollo heating and air has become our go-to company for our HVAC needs. We had the pleasure of meeting with Grant this season, who was prompt and efficiently got to work on our furnace and air conditioner. He’s was also personable and professional, which we highly value. Thanks again to Grant and everyone at Apollo.
The service technician, Grant, showed up on time. He explained what he was doing, was thorough, and provided suggestions for updating our heater (our current thermostat doesn't provide for full emergency heat). Overall, great job at a fair price.
Apollo came the same day I called for a furnace repair. Taylor showed up within a couple hours and was friendly and professional. Taylor explained what the situation was, and fixed the problem with a couple replacement parts. He also educated me on maintenance of my furnace, and I even signed up for a service plan to stay on top of any issues in the future year. Great experience with Apollo and Taylor, I recommend them highly!!!
Taylor & John were transparent & described every step of the process of diagnosing and addressing issues our AC system was encountering. They were professional while being pleasant and polite. Using shoe coverings and dropping the final repair $ price as the coolant needed was a pound less than the original estimate. We enthusiastically recommend Apollo Heating & Air and will use them again if a need arises.
First, Apollo installed our HVAC units a few years ago. The service was first rate. Second, today was the first maintenance appointment we scheduled. Grant was our technician. Grant was first rate. He shared information about our HVAC system that was helpful to understanding what we, as home owners can do, to assure our system is operating properly. Grant was extremely polite and present. We will be asking for Grant every time we have our system serviced. Thank you Apollo for your focus on your customers.
My furnace wasn’t heating on a Saturday. I had guests coming that afternoon. I called the after hours number and talked to Taylor. He knew right away what my problem was and was able to come over within 30 minutes to fix the issue. He explained what happened and what he needed to do to get the furnace going. He was very knowledgeable, friendly and had great customer service in general. He was upfront explaining the cost as well. No surprises. He is a great asset to the company. Because of that experience I would recommend Apollo Heating and trust them completely.
Taylor completed the winter inspection on our furnace. We’ve used Apollo for years, but it was the first time he had been to our residence. Taylor was a good listener and responsive to our concerns about the system. He was very thorough in his winter inspection and maintenance. He was very polite and gave some great suggestions for extending the life of our system and maintaining it.
Mason was awesome, he explained what he would be working on and provided feedback that was easy to understand. I really appreciate this company and their service technicians I feel comfortable having them in my home and i definitely appreciate the affordable maintenance plans they provide!
Grant was professional in his work, explained what he was going to do to remedy the situation, and asked if I had any questions before proceeding.
Mason did a great job explaining everything he did while on his scheduled appointment. He was very Courteous and Knowledgeable. Twice now we’ve appointments with Apollo and both times we have been impressed
Thank you
Troy K
Grant was very thorough and professional. I appreciate how he had me look at everything and told me how things work and what the issue was. He was helpful and honest.
Professional service. Full report on services rendered. Reasonable rates. Good follow-up and communication. Highly recommend.
Taylor was friendly, professional, and very knowledgeable. He completed the maintenance thoroughly and expediently. He explained what he did and the effects. He answered all my questions fully and ensured I understood. Thank you.
Grant was extremely professional and detailed in solutioning and explaining the root cause of my A.C. problem, as well as the preventive care tips I can perform to mitigate future A.C. issues. I will certainly recommend Apollo to anyone looking for quality service done by technicians that are highly responsive, professional, and thorough.
WOW! I'm impressed! On the hottest day of the year (so far), my AC quit. I called Apollo and 2 hours later Taylor was here and had my AC up and running in an hour. Taylor was very thorough and professional. If your system isn't working call Apollo!
Mason did an amazing job going through my new HVAC systems to ensure they are operating at the optimum level. Mason was very knowledgeable and answered all of my question. His professionalism was extremely encouraging and it was good seeing someone truly want to provide top level service. Keep up the good work Mason and continue representing Apollo in such a positive manner!
We purchased a new Lennox Furnace & AC from Apollo after the diagnosis by an Apollo Service Tech of defects in our 20 yr. old furnace & AC system . Apollo provided us with their excellent installation of a new system & subsequent follow-up service. Special thanks to Apollo Sales Rep Mike D. and Customer Service Rep Lesa R. for their help with communication with Lennox about the Lennox system warranty coverage. We highly recommend Apollo if you are in the market for a new system or in need of service & repair.
____Tom & Jan C.
Taylor does a very thorough job and explains what he is doing. When he finds any additional concerns he shares them and finds a way to fix the problem. He is a great addition to the Apollo team.
I use Apollo every year to do a furnace and AC check and they have always been professional and friendly. I have never felt that they have tried to charge me for anything that wasn't needed and I trust them and feel they are honest and upfront. I have had at least 3 different men who have provided the services and all have been very professional. My most recent service was provided by Taylor and he was very thorough with explaining what he did and what options I have for maintaining air quality through the vents if I choose to go that route. He didn't push me to purchase anything and was polite and courteous. I recommend this company for anyone looking for quality, professional and honest service.
Our technician Mason was GREAT! He arrived on time and knew exactly what he was doing. Explained everything that he was doing. He was very professional, polite and personable. Gave us a clean bill of health on our A/C system. Complemented us on our maintenance (blush)! This is the third time we have used Apollo and all of our experiences have been great. I would definitely recommend them to anyone. They are fair and honest (unlike some of the big local HVAC companies!).
The techs arrived on schedule. Worked quietly and upgraded our furnace humidifier. Price was resonable.
Grant S. was the technician that came out. He thoroughly went through each system to check what the problem might be and then gave me all of the options. He patiently explained the pros and cons of each choice and wasn't pushy or trying to upsell. He was professional and respectful the entire appointment. I will absolutely be calling them with any future heating/cooling needs.
Issue was troubleshot and repaired quickly.
Grant was very knowledgeable and explained all the options clearly. Thoroughly inspected everything and got it going.
Grant was awesome! Apollo will be our go to in the future.
Lucas has serviced our heating and air for years. I'm so very happy for his merger with Apollo and they will not be disappointed. He and Dan know the locals and are ever so good with their maintenance!
Another company troubleshot my problem to a thermal expansion valve, but they wouldnt get the part for two months. I contacted Apollo to see if they had the part in stock, and they did. Grant came by the next day and instead of just replacing the part he wanted to troubleshoot the problem. He spent over 20 minutes watching my compressor fan spin, walking me through his troubleshooting process. The extra time he spent led to the discovery that the motor was bad, it siezed up right in front of us. He sourced the part and drove down to pick it up and changed it same day. What the other company couldnt figure out in 4 trips Grant did in one with just some extra time spent.
Taylor was a fantastic technician, personable and professional. Explained the issue, replaced the capacitor and cleaned the unit. Very impressed with staff (Linnet and Amy).
Will recommend to anyone and everyone.
Last week my air conditioner wasn't working. I was super worried because I know hot weather is coming so on Monday morning I called Apollo. They were actually able to get me in that morning!! I was sooooo happy. Grant was my technician and he was great. He explained what was wrong in a way I understood ( I am technological challenged ) and was able to fix it in about an hour. I felt the price was reasonable as well, less than I thought! Grant was so polite and professional. I am very happy with the service I received and HIGHLY recommend Apollo!! Hopefully I wont need to, but if I ever have heating and air conditioning problems again I am absolutely calling them.
Grant explained everything in a way that we could understand. He was prompt and courteous.
Both men from Apollo were incredibly professional and polite. They provided detailed information regarding our furnace maintenance check. They gave options for repair of things that were needed and were honest about the severity. We will definitely continue using this company in the future!
Very professional! Highly recommend. I cannot say enough about Taylor. He was so courteous and thorough. Went over everything he did on our regular Heater/humidifier checkup and explained it in terms I could understand. He is a great asset to the company! I have now had an A/C installed and two regular maintenance calls from this company and hands down they are the best. All times everyone has been so professional and I never felt I was being overcharged or given misinformation. And for the record since they have installed we have had no problems with the AC and our heater is working great!
After a no-call, no-show from another company, I contacted Apollo for a routine furnace check. They were able to get me on their schedule in a very reasonable amount of time and called several times to confirm the appointment and let me know the estimated arrival time of the tech. Jay (the tech) arrived early and got to work right away. Our simple check ended up becoming an all-morning appointment which I felt horrible for, but I'm so thankful they do such a thorough job and were able to get our furnace cleaned, fixed, and ready for the coming cooler temperatures. Jay also mentioned a couple of other things that would be beneficial to our home (prompted by our conversations throughout the morning), but he wasn't overly zealous/pushy, which I completely appreciated.
Overall, a 5 star service from start to finish! We will definitely be using them again!
Outstanding experience. Lucas the technician was prompt, knowledgeable and thorough. I definitely recommend Apollo.
We appreciate Lucas responding the same day we called to report our furnace not working on one of the coldest days. Very professional as always. Thanks, Lucas!
Grant S. was professional, courteous, and on time. He was extremely diligent and stayed until he found the problem and it was corrected. I would recommend Apollo heating air conditioning and I would definitely recommend Grant. I've already scheduled him to come out in the spring to do a AC inspection.
Grant & Mason were very nice and professional!
We called this morning with a heater problem and they were at my door within 30 minutes.
We will definitely ask for them to come and service our heater & AC!
Taylor came to check/service the a/c system at my home. He found a small issue and was able to repair it very quickly and efficiently! Everything that was done was thoroughly explained (so I could understand it and I am not a HVAC guy)!! Apollo has earned my continued business! Thank you Taylor (and Dylan)
AC check-up. The technician, Taylor, was pleasant and courteous. Taylor seemed to have thorough knowledge of the process to check the inside and outside units. He moved steadily and methodically from checking one thing to the next. Nice job cleaning the very, very dirty coil on the outside unit.
Grant was thoroughly courteous and professional. He performed a quality system check and annual maintenance on my furnace and discussed common sense options on replacing a failing blower component. I would highly recommend him and Apollo for any HVAC work.
Grant was on time and was able to diagnose the issue and repair in a timely manner. Would recommend!
I needed to get several items upgraded/repaired for my HVAC system (replacement ductwork, gas line upgrade to code, PVC exhaust pipe repair and zone controllers/new thermostats installed). Josh was able to provide a clear project proposal to me the same day and as scheduling luck would have it, my job was able to be scheduled the next day...fantastic customer service! The HVAC install team that came out was friendly, courteous, professional and did an excellent job with all the scheduled work. When the work was all finished, their cleanup was excellent and the guys reviewed all the work done and explained the operation of the new thermostats with my wife & I. The entire Apollo team did an outstanding job...couldn't be more pleased...would definitely recommend them for future work.
We had our AC looked at for routine maintenance. He discovered our coolant was way down and the unit wasn't cooling as well as it should. The tech clearly explained our options. He told us we can first try the inexpensive option or even do nothing at all. He explained that the expensive option may not work, but we decided to take that chance. It worked!
Grant was awesome!! He diagnosed our unit accurately and fixed the issue quickly and explained the problem very well. You have a new customer for as long as we live in Bellevue.
The service technician was so much better than I expected! He was very courteous and patient with me
He answered all my questions and showed me things I didn't know about a furnace and what they performed. He was very thorough and clean. Also very pleasant.. would want him back as my technician in the future. Good job! Thanks.
Trace Hansen
Excellent service! Taylor did a great job servicing the equipment and communicating with me. Recommend Apollo and Taylor highly. Top notch professional organization through and through.
Mark
Tyler The technician did a great job walking me through my maintenance and my upkeep for my HVAC. Replaced my HVAC and the installation was very professional and the entire time that installers were very courteous and efficient. A very professional company.
Grant was a “Rock Star”! Had the HVAC issues diagnosed, repaired and cooling in no time at all! Scheduling and dispatched same day service! Lesa was very professional and prompt! Great company! Highly recommend!
Taylor and Lucas were respectful, professional, and knowledgeable of home HVAC. They kept us informed with what they were doing and answered all of our questions. We'd definitely like to see them back next time for maintenance.
I am a long-time Bellevue resident, fifty-plus years, so am familiar with Apollo Heating. They have had a solid reputation since they started. I recently had them replace my aging furnace and AC and am very happy with the entire process. Josh responded to my inquiry the same day and was at my house the next to do an inspection. He gave me several options, including which components were eligible for rebates from the manufacturer and utility company. The install went smoothly; the crew was courteous, neat and efficient.
I recommend Apollo and will be using them for any future maintenance or other work I have.
Dan has always been very helpful and courteous when he services our furnace and AC units.
Grant was very professional and communicated things through the whole process. Awesome service!
Taylor was very personable, and courteous. He introduced himself when he arrived, and kept me updated during the entire visit. I definitely recommend Apollo
I would highly recommend Apollo , specifically Taylor he was on time , respectful and courteous . He took the time to explain the issues of my furnace . I signed up for the service plan because of my experience with Taylor and his professionalism.
Taylor arrived on time and was very polite and when he started working on our furnace he explained everything he was doing to ensure understanding of his w. Very informative and always asked me if there was anything else I needed to understand. He said the only left wAs if I wanted a humidifier for the whole house. Am completely satisfied with Taylor and his abilities.
Thanks for the service.
Everyone was polite and I’m very satisfied with the work that was done.
How can you not choose someone again when you know they could have fleeced you but did not.
Because of that, when our aging system goes out, I will go with these people.
Service tech was Grant. Very professional, clean job performed. Also was a genuine good dude. We will continue to use Apollo.
Apollo was one of four quotes I obtained for replacing my home's air conditioning system. They quoted me almost $2000 less than another Omaha area company for the same exact system. They actually weren't the cheapest quote of all four but I went with them because they offered Lennox brand equipment at a fair price and their employee, Dylan, was most helpful in explaining everything. I was also pleased to be able to negotiate a longer warranty on labor, getting better than I asked for. The only reason this review is 4 stars instead of 5 is because on the day of installation, one or more of the Apollo employees that were working on my unit were smoking near my open windows and the smoke blew into my house. As a non-smoking home, I found this unpleasant and wish they hadn't been smoking, at least in an area near my open windows. Otherwise, everything went well and I would recommend Apollo to everyone!
An update to this review: Dylan from Apollo called me after this review to apologize for the less than 5 star experience. I was very impressed to see how much this company cares about the customer experience. Thanks for reaching out, Dylan!
The technician that serviced our furnace and a/c unit was Taylor. Taylor not only did a great job fixing our issue and doing maintenance on the unit itself but also sat with me and showed me what he was doing and explaing the process. I would highly recommend this company and especially Taylor as a technician. Great job and super friendly.
Quick sidenote Taylor also had a sick beard! Lol
Jan 2022 update - had a switch short out on the furnace, of course coldest snap so far. emergence tech told us how to limp by until the morning and the tech was here first thing this morning and got it fixed.
We have used Apollo Heating & Air for at least 10 years, never a problem, always wear booties and courteous. Today was a furnace yearly check up and he was in and out in 30 minutes.I love having the yearly check up plan on both systems and they call me to set it up, so less of a chance I forget before it's too late.
These guys were here on time and performed service and cleaning of my A/C and furnace. Very professional and respectful and went over everything they did and found while they were doing the service! Let me know what to watch over the coming years that may become a problem! Thanks for great work!!!
Lucas is awesome and always does a superb job of servicing our heating/AC. Highly recommend.
Apollo was super quick getting a technician out. Jaymison was able to figure out what was going on and get our heater running again very quickly. I appreciate that he discussed options but wasn't pushy in trying to get us to sign up for a service plan. The cost was very reasonable, we used to pay for a home warranty and the "copay" with them was almost the same as the cost for the service I paid for with no home warranty. I would use them again and would recommend them to others!
Josh and the Apollo team were professionals from the very start! I was impressed with how quickly I was able to get someone to my home for an estimate. I was given suitable options and was able to discuss the pros and cons with Josh on the phone before making a decision. Installation was quick and professional, with the crew taking the time to explain what they did and why. I'm very happy with Apollo, especially since the new AC has been getting a workout the past week!
Apollo Heating and Air conditioning did an excellent job, was prompt and professional in their service. The service professional explained everything that he was doing and what needed to be completed to keep my furnace running efficiently.
The service was phenomenal! Grant explained things in full detail and was honest about things. Very friendly and would highly recommend!
Lucus was professional and responsive to my questions and explained the problem. was quick to repair and cleaned up after the job was complete.
Grant came out within hours of my call. He not only diagnosed and addressed the issue, he gave me his number to call if the problem persisted. Great customer service and a high level of knowledge!
Grant was very knowledgeable and explained things well. I feel very confident about the work he performed. I’ll request his service next time!
Tayler was very professional and thorough checking the heat pump to ensure it was working properly after storm damage. He was very knowledgeable and willing to answer questions. Would highly recommend.
5 Stars is not enough stars for this company!! It starts from the top all the way to the guys who come to do the install. I called Apollo after hours hoping to get a quote for a new a/c and heater unit. Josh answered and was able to work with me over to get a rough estimate and then came over right afterwards to take a look at our old unit/setup. His quote from the phone to in person was so close I couldn’t believe it. Compared to all the big name companies in the area they came in less as well. He also had guys here the NEXT DAY to install the new unit, as our old unit went out that same day. We were shopping around knowing we needed to replace it and it finally died completely. Terry and Scott were amazing at installing all the new equipment. Fixed the mistakes and brought back to code from the previous install over 22 years ago. Both Terry and Scott took time to talk through stuff with me to make sure I knew all about the new unit. They asked multiple times if I had any questions and gave pointers on how to keep the unit efficient too.
I can’t say enough good things about this company and would recommend them to anyone!!
Excellent service! Very knowledgeable and professionally. Definitely my go-to HVAC company.
Grant was very knowledgeable and worked efficiently.
I appreciate him helping me understand the issues I was having and potential costs/ fixes that may be coming down the road.
Grant came for my yearly A/C maintenance. He was very kind, professional, helpful, and efficient. He is a real asset for Appollo’s business! 👍👍👍 …
GRANT was great! He found our problem quickly and got our AC running again. Office staff was helpful and worked us in to a full schedule! Thank you!
We had Grant for a furnace checkup and were very impressed by his thoroughness. Also gave us information on keeping our furnace in good condition. Very courteous and professional! Will continue to use Apollo.
Great company. Honest and helpful! Very important for work like this. Highly recommend
Excellent from beginning to end! They let me know when they were able to respond and once on site did a wonderful job restoring my air conditioning. I WILL be using these guys again!
Lucas did a wonderful job diagnosing an intermittent problem and performing the repair. Thanks so much!!
Technician was very thorough and answered questions intelligently. He was very informative and knew what he was talking about. So happy Apollo called to set up this appointment. Will definitely refer them.
Good service Jay was Friendly. I would recommend Apollo Heating & Cooling to anyone needing service or repair
Allways great when you work with experts in thier field, top shelf company and people! Highly recomended!
Great experience overall. Dispatched technician same day I called. Repaired a/c promptly at an affordable price. Highly recommend them!
Taylor did a great job, he was professional, very helpful and answered all of my questions. I have always recommended Apollo Heating and Air! They have installed my gas fireplace blowers and both of my whole home filtration systems as well as installing a gas line to replace my electric stove for a gas stove!
I am a new homeowner and desire peace of mind with a well-maintained house. Apollo was recommended to me & I recommend it to you!
I called Lynette and she was able to send Grant out the very next day. Grant was friendly. He explained the mechanical and physical sciences behind my HVAC while he cleaned and throughly checked everything.
He didn't oversell me on anything, but gave me a quote for a humidifier if I need one when winter hits in full. He explained what I would need to do to maintain my HVAC system and WHY it was important, which makes it a lot easier for me to remember!
My heater is good to go in time for winter. That combined with the yearly plan to get my AC maintained in late spring, and 15% off any products I purchase from them (like that humidifier), my bill came out to about $200. I am well satisfied!
Fast, friendly and professional service. Will continue to use Apollo for all my HVAC needs.
Called about our tankless water heater not working properly. Grant and Jay came out the next day to fix it. I asked them to wear masks since my daughter is chronically ill and they didn't have a problem with it! They were friendly and joked with us and got the job done in a reasonable amount of time!! Great company!!
Excellent service. I will be using them from now on! Another company was unable to replace my dead furnace on the scheduled date. In a panic, I called apollo and in two hours, they got my old furnace working, gave me an estimate for a new furnace and air conditioner, and starting removing the old furnace. By that evening, I had a working furnace! The next day they're replaced the a/c unit. The lady I talked to on the phone was so reassuring and the techs were just great!!
I had my fireplace and furnace serviced and everything went smoothly. The furnace wasn't working properly but Jay stayed on it and everything is now up to par. Apollo team was friendly and so was the cost. They're a keeper.
The technician Grant was very helpful and did a great job.Lynette also helped me out with scheduling a Tech on short notice. my company has used Apollo for years and now myself with my home will too.
Thanks Apollo Team!
As before, Jay is awesome! Found/fixed issues, answered a lot of question, explained how I can use my heater more efficiently. Fireplace still working perfectly for a year after 15 years of other company's techs not fixing it properly. Jay is the Fireplace Whisperer!!!
Grant provided an amazing experience in a difficult situation. He kept a level head while acting with true empathy. I commend Grant, and the entire Apollo team for their 5-Star service.
Apollo did a great job installing our new furnace and AC unit. We were very pleased with their work and the quality of the units. The price was very competitive. The entire experience was stress free and we enjoyed working with the folks at Apollo Air.
Excellent customer service. On time. Polite . Respectful of my child care business. Went above and beyond to get the heat back up and running as soon as possible. Would recommend Apollo heating and air.
They called and informed me when they will show up. Did a professional job on my HVAC. Satisfied customer here.
We've been customer since Apollo installed our heat pump 12 years ago. Grant came today to perform Fall maintenance . He was very thorough, and shared helpful tips for prolonging the life of our system. We'll see you in the Spring. Katie R
Always very courteous and respectful of my time, my property and finances. Explains what is going on in terms that I can understand. Discusses different options. Lets me know when on the way. Would highly recommend
Lucas was a very professional and knowledgeable HVAC tech. Will highly recommend Apollo and Lucas to friends in the Bay Hills area.
Taylor showed up on time and did a nice job. He was able to answer all of my questions and provided additional details on how to improve the system. Very satisfied with his professionalism and efficiency .
This company is great! Taylor was extremely helpful, knowledgable, professional, and friendly. He made it a very pleasant and stress-free situation. I would highly recommend this company to anyone needing HVAC services!
Grant has done a great job with diagnosis and replacement/repair and the follow-up maintenance. Thorough and considerate as well as competent. Thanks Appolo.
Incredibly kind; arrived early. Courteous, knowledgeable, and gave instruction on how to utilize & maintain once installed. Extremely satisfied with the experience. Ask for Taylor, and thank you so much!
We were very happy with the service, our furnace is working better than ever.
We had a humidifier installed on a new furnace. Service and operational check by our technician was thorough and we feel Apollo continues to set the bar high for our community. A special thanks for our tech, Dan who was prompt, personable and very professional. Price was exactly as quoted. Kudos to Dan!
Had an issue with my A/C not cooling properly. Called them to come look at it. Nick came out and gave me an honest opinion as well as options so we could make an educated decision. After talking it over we pulled the trigger on a new system and had them install it and I couldn't be happier that I did. This is the coldest my house has been in years! Everyone I worked with from start to finish of the entire process was super friendly and helpful. These guys are nothing short of awesome!
Repairman was professional and knowledgeable. Problem was intermittent and hard to diagnose. However, his technical knowledge and perseverance led him to track down and fix the problem with parts on hand, no delays awaiting parts. No mess no fuss. Would recommend.
It was beginning to get cold in the evenings and my furnace would not start. During this busy time all of the company's were quoting 3-4 day time schedules. It was afternoon and I needed something today so I called and gave Apollo a try. They assured me that they could assist me today but could not give me a time of arrival. Lo and behold, Dan called me back in about 1 hour. He arrived and effected the repair quickly and efficiently and checked the whole system out to ensure there were no other problems. Very professional job and the bill was another surprise that I was not expecting. Very reasonable rates. My family is now happy the heat is on and I have found a new company to take care of all of my future HVAC needs.
Grant was professional, thorough, and took the time to patiently answer all of my questions. Extremely happy to have found this company!
We arrived home at 3:30 after being gone since 8am. The thermostat said 80 degrees and I called Apollo Heating immediately. Lynnette suggested a few things which we tried then said she was sending someone right away. Within 30 minutes the unit was running and cooling the house! Thank you, Lynnette and Henry. I wasn't sure if we would even be able to get it fixed the next day.
On Wednesday at 430 we called to set up an estimate. Josh came out that day and gave us a detailed estimate and options for financing. He reviewed each option and left us to make a decision. We contact he on Thursday morning. 730 am Friday the technicians were here and we had cold air by 230. They left our home neat tidy. We appreciate the wonderful job they did.
Very professional, honest, quick and pleasant! I would recommend them to friends and family!
I needed to have my furnace serviced before winter and was able to schedule an appointment during the same week I called. Jaymison, our technician, called us when he was en-route and arrived on time. He performed a thorough cleaning and inspection of our heating system and reviewed the results of the inspection with us when he was done. I was happy with the service from this locally-owned company.
Grant did an awesome job. He was very knowledgeable, professional, and personable. He explained everything clearly and answered all our questions. Very pleasant and efficient. Highly recommend.
Overall great experience. We had around 6 companies come out for bids on a new hvac system. Apollo was about middle of the road when it came to price. Several points made them stand out:
-Extremely thorough during their estimate and walkthrough. Just two companies actually did a manual j to find the correct size of AC. Apollo was one of them.
-Very responsive with phone communication and arriving exactly when they said they would
-Straightforward with their estimates, and very genuine. No bs.
Awesome service. Jay came out the same morning I called and had my AC unit up and running in 30 min. He was professional and extremely knowledgeable. He gave me tips on how to keep my system running... Best part, it didn't break the bank.
Highly recommend.
Made time for us when our furnace failed. Tech was very courteous, professional, friendly and knowledgeable. Salesman was as well. I recommend Apollo to everyone I know.
Grant was honest, informative and gave me a feeling of trust with his company. I highly recommend!
Dan, service guy was super helpful, friendly, professional. Appreciated quick response. Will use again.
I’ve used Apollo for about 2 yrs now. They’re always professional and on time. Dan (technician) has been my repairman everytime and I now ask for him. He knows what he’s doing and he and Apollo aren’t out to “scam” you for more money or trying to hustle you for a new unit or larger repair. I am extremely happy with their services.. so much that we’ve recommended them to our elderly inlaws. I trust them that much. If you need your HVAC serviced or repaired.. this is the place to call.
Always great experience with Apollo, Taylor and Chase were pleasant and professional.
Terry, Joseph and Trever did an outstanding job installing a furnace and A/C unit. I'm very impressed with the level of craftmanship. They obviously take pride in their work! They were extremely transparent provided details on their installation techniques and purpose. I would recommend this company to a friend, and will use their service in the future.
Taylor was great, very thorough and knowledgeable. We will be using Apollo for our A/C, heater, & HVAC needs.
We were in need of installation of a duct and vent for a new range hood we were having installed. I called a couple companies for an estimate but Dyland was quick to respond back to me and came right out for the estimate. I was so impressed with his professionalism and courtesy and after receiving the estimate, he said they could get it done same day. Dyland and Trevor came out and got the job done in a very timely manor even when the weather turned very cold, snowy, and windy! They did an awesome job and again were so professional and courteous. We would highly recommend them.
Apollo heating and air responded quickly to my call for assistance. Taylor N. explained what he was checking for, he answered my questions
Clearly, was polite and cheerful. We discussed
What I could do if the high pitch sound reoccurred.
Great service. Thank you
I have used Apollo since 2005. I called to have my 3 furnaces and 2 humidifiers checked for the winter season. They were able to come to my house during the week I called. Dan called before he came to my house. Dan has come to my house before and has always been very professional. Apollo has always been very responsive and professional as well as on time.
Love Apollo. They are always responsive whether through phone or email. Most often seen on same day as request. I have had the pleasure of having Dan as my technician the last couple visits. He is very professional and thorough and makes sure we are happy with our service. HUGE CUDOS to Dan!!!
Tom(the owner) installed a new Furnace and Ac for me in 2006. Since then I have used Apollo Heating and Air. The service is superb and the tech(Leon) always explains things every step of the way. He is polite, professional and an educator. I have recommended them to my friends and family who are also using them now. And before I forget, the ladies who answer the phone are extremely nice and helpful also. Overall a great locally owned business. Thank you Leon.
We have used Apollo since the early 1990s, and they have always been very responsive and dependable. Dan has been coming twice a year to check our furnace and AC. He is very knowledgeable, helpful, and friendly.
I would highly recommend working with Apollo Heating & Air. We recently were having issues with our gas fire place not igniting, and I was unaware that Apollo handled service calls for gas fireplaces until I spoke with Ben. He had a guy out the next day and we were up and running within 30 minutes of the service call. The tech was extremely friendly and very professional.
Apollo did a great job on our furnace and A/C replacement winter. Really glad to work with Ben on my project. Had a lot of estimates. Apollo wasn't the cheapest, but also not near the most expensive. They seems to provide the best value of product for the price. I'd recommend Apollo to friends and family in the area for HVAC servicing or full on replacement work.
Very thorough and informative. Takes time to explain any issues and does an excellent job.
When your furnace goes down during a very cold snap you're hoping to just get an appointment in the next "few days". Apollo was able to get us an appointment within an hour of our call. The technician, Jaymison, was outstanding...a real pro and got us up and running in no time at all!!
Taylor did an amazing job with diagnosing our heat pump issue and fixing it. He went above and beyond to ensure we had all of our questions answered and was very professional!
Kudos to Dan for diagnosing and repairing my heat pump/ac issue in a timely and efficient manner. Have been a loyal customer for over 40 years and have been completely satisfied with this friendly and professional business. So glad they are still doing business in Old Towne.
Our technician Dan was absolutely great! He found the problem with our minisplit right away and repaired. Very friendly, professional and courteous! We will continue to use Apollo. Thanks!
Our heat pump (auxiliary heat) was failing over the Christmas holiday during the single degree temps. I sent Apollo an email explanation of our situation on Saturday. Sunday afternoon we were contacted that we would be put on the books for Monday. Dan came out early Monday morning to check our system, he found the problem first thing and got our heat pump back running as it should. We are going to sign up for the Apollo Service Agreement, two checkups per year, so happy they offer it! Thanks Dan and Apollo!
Apollo Heating was able to schedule me in the same day I called for a heating/ac check. I needed this after moving into my new house. They were very helpful and explained everything to me as a new homeowner. I learned some helpful tips that will help extend the life of the system. I needed a new condensate pump and they were able to replace it on the spot and in a timely fashion. You can't beat their prices and honesty which is the hardest thing to find when moving into town. I fully recommend them.
Apollo installed system originally. Apollo contacted me to inform me of delays for the day. Grant showed up within new estimated time frame. Given the recent heat we’ve had- can’t complain about a little delay.
We've used this company for many years, and have always been satisfied with their work and professionalism. They installed our Lennox hear pump & furnace in 2007 and do routine annual checks on both for us. Our technician, Dan, is personable and efficient in checking and maintaining our equipment. Highly recommend this company...we couldn't be more satisfied 👍.
Grant conducted an excellent service call (PM) on my furnace. It is 21 yrs old and only a matter of time before something happened. Grant was very thorough and found a problem before it became serious, which is why we get yearly PM checks. Thanks Grant Monica H
Taylor was very professional and helpful! He explained everything and walked me through the whole process during my repair. Thanks Taylor and Apollo heating
We used Apollo for the first time last Fall for a service check on our furnace. We used them again for our yearly check on our AC unit. Dan was extremely helpful and knowledgable. He answered all of our questions. We will continue to use them to service our AC and Furnace.
This company was amazing. My air conditioning went out in the worst heat possible. They were extremely responsive and the repair person was just awesome. He was extremely knowledgeable and truly cared about the service he was providing. I would recommend this company to absolutely anyone needing HVAC service or repairs!
Grant is very personable, thorough, takes time to answer our questions and explain things. He also made a point of being friendly to our dog!
Ben and his team were excellent!!! Ben came out and bid the job within a day of our request. His bid was very detailed and very accurate. Project went exactly within his timeline which was very quick and their bill was to the penny of their bid. I can't say enough good things I totally trust these guys and we'll use them in the future.
We request for Dan to service our furnace and air conditioner. We have worked with Dan at Apollo for years and give his name and your number to friends and neighbors when they mention a problem with their furnace or air condition. We have peace of mind knowing our furnace is serviced by Apollo.
On time explained everything very good to deal with Very happy with Apollo
Gave them a call on a Sunday night and they showed up first thing Monday morning when my A/C went out. Their technician Grant diagnosed the problem in under 10 minutes and the fix was done within an hour. Pricing was fair and the estimate was clear to understand.Will definitely use them again
Best quickest place around ! Our A/C went out in 100° temps Jay got right out working hard sweating to get it going. Bad news it really old and needed replaced . Found out our furnace wasn't turning on either . Tom came right out to look @ everything. Thank God we found out now before winter I'm disabled so is my son. Sheri always so kind keeps us updated and returns calls . So they ordered everything and Adam and Jerry spent the whole day carefully instilling both. Wow they made sure Customer comes #1 kind care people .thank you all. They laid down tarps cleansed up everything I was really surprised how wonderful they were. Happy we could keep money in Bellevue small town business. Big town professional people . I couldn't ask for better. God bless you all. Everything back on family happy. Great work Guys!!!
They helped get our heater working again same day. A huge deal for our family with young kids!
Great staff & company to always deal with. Gabe was very professional this afternoon with our AC Warranty Checkup. Now if you could just add an Electric Repair Department. Thank you!
Thourough inspection, cleaning. Pleased to have that taken care of so we don't need to worry about it this season.
Would recommend. Dan did a great job helping me get my house heated back up after a part on my furnace failed. My family appreciates the quick arrival and recovery effort.
I had an emergency that I needed taken care of and Ben and Jay went above and beyond to get me taken care of! Not only did they fix the problem that I called about, but also fixed a few other looming issues to prevent future service calls while on site that I did now know about. Very hard to receive this type of service from an HVAC company in The Omaha area! From the owner to the service technician they truly care and are proud of what they do!
Grant was very professional and quick with his diagnosis and repairs. I really appreciate the polite service and honest business practices!
I called for service in the morning, and a tech was at my door by the afternoon. He was friendly, professional and solved my problem. Great service, will use Apollo again.
They did a wonderful job on finding and fixing our A/C problem as well as explaining the work they did throughout the process. Very friendly and knowledgeable.
Taylor was very thorough and explained everything as well as showed us what the issues were. I would recommend Apollo.
Grant did a great job on the fall furnace check! he explained everything, and did a thorough check on the system. Looking forward to years of service, from my furnace and Apollo Heating.
Grant did a great job on yearly maintenance to the furnace. Prompt and knowledgeable. Highly recommend 👌 …
My tenant was without heat for 3 days, I called several places and they wouldn't have anyone til next week. I called Apollo and they had someone out to my house right away and got the heat going for my tenant. Great people, super friendly on the phone and was very responsive to mine and my tenants needs. Will use them again!
Grant came out and was very helpful quick and professional. Great experience would highly recommend him and the company again!!!!
When our heater stopped working early on a subzero-degree winter’s day, Apollo sent a tech out that very morning. Jaymison showed us exactly what had caused the issue, and ensured that all else with our heating unit was squared away. Thanks Jaymison!
Apollo Heating and Air has always done a great job for me. This time Taylor did a very thorough job and answered all questions that I had.
Hands down best HVAC company in Omaha. Ben was awesome to work with and would bend over backwards to help his customer. The tech was very knowledgeable and super efficient. I've worked with a few other heating and air companies in town and these guys outshine them in every way.
Response immediately. Reasonable price, fast service, very helpful and explained very well.
I was very impressed with the service that I received on my furnace. I felt like he did a thorough job, and I feel comfortable that my system is working properly.
This is a locally owned business that does quality work and has reasonable rates. I called them to look at my gas fireplace. The tech (Leon) was friendly, professional, and knowledgable. The gas pilot needed a thorough cleaning which they did in short order without trying to do work that was not needed. I will use them again for any AC/Furnace/Fireplace service needs.
Professional, knowledgeable, Grant was very kind. Explained everything to me. Went above and beyond. Very nice.
Grant was great. He explained to us exactly what was wrong and how it had to be fixed and fixed it.
The service representative, Grant, was very professional, did a great job explaining problem and solutions, and was out here quickly on a very hot day!
Dan arrived during the expected time period and quickly diagnosed the problem. He made the repairs within an hour. We are very pleased with the quick service.
First time using Apollo. Out tech, Jay, was personable, professional and honest. I hired the company for an HVAC inspection and cleaning prior to selling our home. Very pleased with the price and service.
Grant was very professional and knowledgeable, very happy with service and would highly recommend to anyone needing a honest HVAC company!!
Grant did a great job. He was very informative and professional. We will definitely continue using Apollo Heating and Air!
Grant knows his stuff. Found the problem and corrected it...all good now.
Our technician was Grant. He was on time and very professional. He explained everything he did while he was out.
Dan has been servicing my Heating and Cooling for years. I appreciate the honest, friendly and through service I get with Apollo. I highly recommend Apollo for your heating and cooling needs.
The professionalism of Ben Micek and his team was first class. Very willing to listen to what was needed and responded in a very expedient time frame with great results. I will recommend Apollo Heating and A/C to my clients.
Mason was very profession and respectful. I will continue using Mason because of his service. Thank you Mason. Suzanne Foley Jones
Grant did an outstanding job today. He made sure I knew exactly what he was doing and did a great job of sharing my options with me!!!
These guys are fantastic! Our ac went out on August 9th...which was a scortcher!... at around 9pm. I called the next morning at 7:45 (15 minutes before they open), and they had someone (Dan) out within an hour. He had it diagnosed and running within an hour of him being there! Luckily it was only a capacitor. I have 4 small children and a very pretty wife at home, so it was important to get it back on quickly. It was down for less than 12 hours, and less than 2 hours from me calling them!! They were extremely friendly and understanding, just a joy to deal with. Thank you Apollo!! I wish I could rate them higher than 5 stars!
Dan was the best. He explained everything and did wonderful and quick work. They didn't overcharge and made sure I knew exactly what was going on. Dan went above and beyond.
I'm very pleased with the AC install. The technicians were professional, they had the unit in and running very quickly. Thank you
Mason was very friendly our dog Maverick agrees. Very knowledgeable and explained what he was doing.
Dan did a great job, turned out there was a sparrow stuck in my inductor fan housing, and he did an overall check of all functions, good work, I’ll have him come again for service.
I love Apollo Heating and A/C. Since 1997, when the local Habitat for Humanity Affiliate was established, Tom the owner, has been supporting us and very often donating his service and furnaces to make our Habitat homes more affordable to Habitat families. Thanks Tom and all those at Apollo. John T
10/10 recommend as this company will service your heating and also your air conditioning for one price.
Grant and Hank did a great job finding our a/c problem. They had it fixed in a short amount of time and we're very nice!
Grant was very professional and took the time to answer all of my questions.
Very professional and friendly. Performed the service promptly. Gave us a summary of the work.
First off I want to tell you that from beginning to end my experience with Apollo has been and continue to be excellent. Starting with Shellby who took my call and scheduled me an appointment - she was nice and polite. I had doctors appointments on Monday. I was going to try squeeze them in between appointments. When I asked if there was any cancellations or could I be squeezed in today instead of Monday - they were able too!
But my favorite was Dan! He took the time to come in such short notice. He was friendly - very nice and polite. He did he work and took time to explain thing with the problem humidifier. I would recommend Dan to everyone!
You will never go wrong with asking for Dan!
Thank you so much Dan!
Chantalle Vicich
Grant was on time, polite, and thorough. Got our AC system up and running quickly.!
Thanks to Taylor for the checkup on my furnace! Much appreciated.
Great Service from Grant! Thank you Appollo!
Grant did a great job improving our system and explaining things well.
We trust Dan to come out and service our system. He is always willing to answer any questions we have about how to keep our 20+ year old furnace and air conditioner going.
Fantastic work, done by a professional who is able to clearly describe what he is going to do, and asks for permission if needed.
Jay was very polite and professional I'm very happy with Apollo service 😊 and the receptionist was was very polite ! Thank you Apollo …
Professional, friendly, and courteous. Love using them for all of my heating and AC needs. Highly recommend.
GREAT COMMUNICATION - EXCELLENT SERVICE - CALLED AHEAD - DOES NOT GET BETTER THAN THAT - THANK YOU !
Taylor arrived on time as scheduled and perform our fall furnace check and replaced the air filter...he also reset the furnace to the 2 stage setting
Great service. Fast response. Kept me informed throughout the process.
Thank you for great service! My technician had to problem solve an issue with my chimney stack. He was able to get it done. I will call you again in the future!
Annual maintenance for furnace. Very polite, friendly, and timely.
Great service as always, Grant did an excellent job. I highly recommend Apollo Heating and cooling.
Grant did an outstanding job!!! Really professional and couldn't be happier with his service.
Thorough and explained. Grant was thorough, professional.
Great customer service
Prompt and very reasonable price
We’re very helpful with my ac issues and diagnosing the issue and trying to repair it before immediately suggesting we replace it and didn’t pressure me into purchasing anything I didn’t need.
Lucas was very good about explaining my options and got here fast after I called in
Very good job tech was very nice
Great service by Grant. Appreciate the quick response and work done.
Great experience the tech grant went ubove and beyond to explain and help understand very kind and affordable.
Professional thorough cleaning and inspection of furnace.
Great service from an experienced technician. Dan did a great job!
Grant arrived as scheduled and efficiently repaired my air conditioner.
Personable and respectful individuals that were knowledgeable in their trade. Made my life a lot easier and would use this company again if needed.
Jaymison completed a standard check on our furnace. He was extremely thorough in making sure everything was good to go for the winter!
Great service...Taylor N. was efficient, courteous, and explained what he was doing in layman's term.
Excellent customer service and excellent work. Will definitely use them in the future.
Grant was very professional, helpful, friendly & explained everything. Thank You, Grant!!
Grant performed a repair on our system with professionalism and skill. Couldn't ask for a better outcome on our service call.
Hank came over for the semi-annual maintenance check. Great attitude. Very nice guy. In and out very quickly.
Mason & Grant are both very professional and friendly. Nice to know everything is being well taken care of.
Good guys, great explanations and support.
The tech was very friendly and a very good understanding on my equipment. Would recommend this service to everyone.
Dan and Jamison arrived exactly on time, were courteous and informative, and did the job in no time flat. HIGHLY RECOMMENDED
Furnace wasn't lighting Grant did a great job figuring out the problem and going through the system.
I've always had good service from Apollo.
Excellent customer service and very prompt! It was such a cold day and I was so happy they came out!
We have had this service for more than 12 years and always appreciate the trustworthy service that we get from Dan.
Leon was so helpful and we appreciate his help on fixing our air-conditioning. I was so glad he got our air fixed before the rain Thank you Leon !
They were so responsive to our needs during the last heat wave and replaced our air conditioner the next day. Amazing customer service.
My wife had Apollo look at our AC while I was deployed. They did a tremendous job and didn't try to pitch us stuff we didn't need.
Taylor went above and beyond the call of Duty. Everyone here does a great job!
I had a time sensitive issue and they were able to help me out quickly. Whoever answers their phone and schedules their appointments is great!!
Very professional and knowledgeable.
Gas log fireplace maintenance & repair.
Worked hard to get our service fixed and working before the long weekend!
I definitely recommend Apollo. They are prompt, accurate, efficient, and informative.
Grant was awesome!
LUCAS WAS FRIENDLY, EXPLAINED WHAT HE WAS DOING. IS APPARENTLY KNOWLEDGEABLE AND GOOD AT WHAT HE DOES. HE IS A KEEPER!
Hank was the technician and he was so knowledgeable and polite, wonderful company to work with!!!
They where professional and did an oustanding job in one day.
Great company to work with.
Lucas was kind & courteous.
Wonderful local business, very knowledgeable and patient. Thank you Grant and Miranda
Excellent service and expertise!
These guys are very good and efficient they were supposed to be here at a certain time they were cleaned up their mess no problem with any of them
Service Tech informative, thorough and polite.
Taylor was super helpful and informative. Very courteous.
Taylor was very professional, friendly and helpful.
Knowledgeable, fast and thorough!
Lucas did a great job!
Friendly Technician. Prompt on time service as scheduled.
When our A/C stopped working, they fixed it right away. Great Job!
Very polite and kept me informed.
Up and running . Grant explained what needed to repair and it works well.
Our service tech, Taylor, was prompt, courteous and professional
Used Apollo for many years, very dependable, reasonable and detail oriented
Very informative and friendly! When time to replace or service again we will be coming back!
Always professional and their response time is the best in the business. Highly recommend.
Dan was awesome, quickly identified the problem and got it fixed!
On time , great communication, good price and fixed same day!!!
Grant was great.
Very friendly, knowledgeable, and thorough.
On time, efficient, clean.
Lucas was very nice and thoughtful.
Great people that did some awesome work. Glad someone referred me to them.
Outstanding service, answered all my questions, and concerns.
Great service - nice guy!
It was broken. Now it is fixed. 200$ later.
Repair broken blower motor mount.
Excellent
Been a customer for years, thanks for excellent and prompt service!
Excellent service and response time!
Great service!
Excellent service
GRANT TOOK CARE OF THE PROBLEM IN A TIMELY
Grant was awesome!
Have used in the past and received great service.
Outstanding start to finish.
Professional prompt and friendly service
I can trust them. Use them for home and business.
Great service
Grant and Chase (apprentice) were very friendly and competent. Easy to work with. Respectful and not condescending to customer.
Was scheduled for regular maintenance today; very thorough.
I strongly recommend Apollo Heating and Air. They are great!
Mike from Apollo showed up on time and completed the repairs. He answered our questions and was professional. We will use them again in the future if the need arrises
The person Lucus was fast and quick. He checked out the a/c for this summer use. We needed the system checked before we use it, with a 8 point check.
These guys are THE best! I will never use anyone else!!! They are prompt and awesome! Grant was a great person to work with!
Lucas was very knowledgeable and very helpful and very efficient.
Very pleased with Apollo Heating & Air Conditioning!! I 100% recommend them, they will treat you right. Even recommended them to my brother in law. I called for routine HVAC maintenance and got service the same day!! Technician Taylor N. was very kind and courteous. Fantastic customer service...was super nice to my dogs and my son 🙂. Also Taylor did a great job and even asked me if I would like to tag along when completing services. Also invited me to ask any questions I may have. Highly recommend Apollo for your HVAC needs...thank you!!!
Grant was very friendly and knowledgeable. He also did a great job cleaning up after himself showing he takes pride in his work.
My entire experience with Apollo heating and air was wonderful. Mike was straightforward and informative and I did not feel like I was in a sales pitch. The installers Terry and John did a amazing job.
Though it is too early to say how well everything is working I do want to take a moment to say how impressed we both were with the installation crew and the equipment installation. The entire crew was courteous, caring and kept us informed. They were well informed of all the information we discussed including the previous duct popping discussed. They gave us a review of everything they did, proper instructions and future expectations. Certainly a credit to Apollo and Dylan who sold us the system.
Update-We have now had our new Lennox system for about four months. Mason was just here to verify operation of the new system for our upcoming air conditioning season. Again, courteous, professional and explained all things well including future expectations. Would highly recommend Apollo HVAC and Lennox.
Update (4/24/23)-just had Apollo clean our ducts and they did a great job. On time, professional, cleaned up and completed when they said they would. I would highly recommend for duct cleaning.
Also had Dan P complete our spring inspection. Dan was very courteous, prompt and represents Apollo very well.