Reviews of Gordon's Service Experts. (HVAC Contractor) in Oklahoma City (Oklahoma).
Gordon's Service Experts
12354 S Sunnylane Rd, Oklahoma City, OK 73160, United States
Description
Information of Gordon's Service Experts, HVAC contractor in Oklahoma City (Oklahoma)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Gordon's Service Experts
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Gordon's Service Experts
Brittney Wolfe
Thank you Stephanie for booking my tune up! Great customer service!
Just had my heater tune up done by Jose. He was very professional and explained everything he was doing and looking for. He gave a full price sheet of products and services he recommended to keep my system in tip top shape without being pushy. 100% recommend!
Ellasipili Elisara
Gordon’s service experts, Brad and Justin were very professional and helpful. My heater wasn’t blowing heat throughout our house. Brad gave me a crash course of the heating system and some things to look out for with the type of system I had. Justin assessed/inspected, cleaned and serviced what was needed. They were very knowledgeable! They provided recommendations and insight of the different programs that are beneficial to their customers, without feeling pressured. Thank you!!!
Raychel Murray
Eric was awesome! He went above and beyond and let me know about the recommendations he had for our system and took the time to answer all my questions (I always have a lot because I like to be informed about the services I am paying for). He was very courteous and made sure I didn't need anything else before he left. Gordon's is a great company and Eric did an impressive job, which just proves why you should choose Gordon's over any one else!
Justin Stephenson
Cale and Desmond are awesome guys. I called to schedule for someone to come out and see what's wrong with my old furnace thinking it would be a day or two but they arrived like 30 minutes later. There were a ton of problems, which they clearly explained very thoroughly, since my system was from 1988 so they set us up with a full new system at a great monthly rate. We chose one of the cheaper options but since that was on backorder they installed an even more expensive/efficient system for the same price. It got installed the very next day. I would recommend these guys and this company to literally anyone.
Jay Burton
Jennifer and Taylor (both field tech supervisors) came to our house to perform needed repairs... ON TIME, which is always great... Jennifer has been to our house before, and we are always happy that she is on the job. Both Taylor and Jennifer are VERY GOOD at their jobs... very knowledgeable about their craft, they don't waste time because they understand that our time is valuable as well, and super friendly AND professional... they know how to be a pro and a human at the same time. The repairs were done well within the time frame that we were given and everything was in working order once again.... there were a couple of minor glitches the day after (nothing is perfect) and they stayed in constant contact with us to keep us updated on when they were coming back out to sort out the details.
We are always happy with the service techs, especially Jennifer and Taylor (approx 35 years of experience between them) and, even though we don't want repair issues, we will always welcome Jennifer and Taylor back anytime... 2 genuine people who value their craft AND the people who need their help....5 STARS 🌟 FOR THESE 2!
maureen combites
Just had our system checkup. All is well. The technician, Micah, was very professional and thorough. We had him install a new carbon monoxide detector. We hadn’t realized that ours was so old.
So now our system is running smoothly and we’re safer now with the new CM detector.
Micah was great and very nice. We give him and his work a strong five star rating.
Nevin Jones
In our second year of the house we moved into we realized we probably needed our furnace checked. Micah and Alex came and cleaned the ducts. I enjoyed their company and were easy to work with. Nick came afterwards answered a few questions and did his part with cleaning the blower wheel and replaced the inducer. These three are great individuals for Gordon's and I am pleased that these are the type of people you hire. Great work!!! And thanks!!!
Juan Guzman
Micah is a professional technician making a difference at Gordon’s Heating, AC, and Plumbing. An accomplished HVAC specialist with in-depth knowledge, understanding, and experience. He’s a customer-oriented expert who ensured we received the best service possible. I appreciated his explanation on air filtration and in providing me pictures showing the condition of the unit blower. He offered advice on the most efficient use of the air filtration system. Additionally, he inspected the outside coil and compressor unit and properly installed several noise isolators on the external cabinet—Great Job—please recognize Micah for his outstanding performance. I value his work and enthusiasm. Johnny Guzman
Colleen Nolen
Eric Troxel (#981) called prior to let me know he was on his way. When he got here he asked if I had any concerns he needed to check out. Spent a good amount of time checking out my furnace. He listed a few minor concerns that I might want to take in consideration in order to keep my furnace running smoothly. Overall great experience I highly recommend.
Ann Hudson
I had service today on my heat, and the young man that came with Alec Palmer. I want to tell you he was an extraordinarily nice young man, he explained the problems with the furnace changed they filters and he even brought in a large package that had been delivered from FedEx. It was frozen steaks for Christmas for my granddaughter. This was extremely helpful to me as he opened the box for me even put the steaks in the freezer for me in the garage. You don't know how this helped me because I'm handicapped I don't walk well and he was just so extra nice. You have an upcoming wonderful employee there so please be good to him and tell him how much I appreciate his service and help. May you all have a Merry Christmas and thank you for being such a excellent Heating and Air business.
Thomas Wilson
Ed and Jennifer did an excellent job for my mom and I. Jennifer did a checkup on our ac/heating system and hot water tank. She found a number of things needing to be possibly replaced in the future. Our system is 17 years old and only made sense things were going bad. We could have fixed everything, but after Ed visited with us about a new system we decided to go with a new system with the advantage plan. They were both great to work with because of communication skills and knowledge. Felt they were really there to help make us comfortable and not there for the dollars. Thanks.
ladyanime100
I love Gordon's Service. They are great. You always get good service, friendly people, knowledgeable, and helpful advice. They were able to ease my fear of what I thought was something major that ended up being something easy fixable. Austin, Devin and Demien were great and I signed up for the membership.
Andrew Lee
Gordon Service Experts has always been reliable. Nick and David took care of my home today. They were courteous and friendly to my children who were playing around the house. They explain what they've done clearly and they took time to answer my questions, even ones which I have little knowledge about.
McKinley
Techs like Eric Troxel (#981) are the reason I continue to use Gordon for all my heat/AC needs! After having some issues with my thermostat not setting to the temp I’d like, Eric was quick to diagnose the issue and offer a solution. Furthermore, we installed the new thermostat and made sure the settings for the program were set to my preference, then showed me how to work everything. Knowledgeable, helpful, and kind - Eric was great! Thanks!!
Troy Snowden
Wendell and Micah did the most thorough and comprehensive maintenance check of our heat and a/c systems. They were extremely courteous and professional, communicated every detail and made the entire process very simple for us. Highly recommend them to everyone!
Casey
Mike is a personable young man. I felt comfortable having him in my home. You can tell he is dedicated to do his best for his customers. I’m glad he showed me the old filter in the unit that clearly needed to be replaced and showed me the prior date change.
Bonnie O'Malley
Jennifer & William worked great as a team. Knew what they needed to do & got right to work after explaining to me what they would be doing & asking if I had questions. Did the work & explained what they did. Great attitude and friendly. These two more than exemplify the great service I receive from Gordon’s Service.
Joshua Morgan
We called Gordon’s for a plumbing issue and they came out same day!! Service techs were both so helpful and took care of the issue very quickly. Definitely recommend this business and we will be using them again for any other problems in the future!
john swonger
Both service techs named Jose and Tyler today did excellent with taking care of routine maintenance for me. I think they were both very professional and quick but didn’t overlook anything to be done quicker. A+ service to Gordon’s for hiring both these employees
Andrea Bilbrey
Colton and Michael came out when we needed an emergency plumber. They where extremely professional and kind. They explained every step to my elderly mother and made her laugh. They where confident and knowledgeable which gave us confidence in the job they did. I will give there name to anyone I know that needs any of the services you provide.
Robert Johnson
Ethan and Michel installed new water softener system and installed all new wiring and drain for system. This was to fix water leak from dry old softener system. Additional, these two men worked tirelessly to get this difficult task finished. Put in nearly 10 hours. I plan to call supervisor on Monday and tell him how pleased we are with their efforts to finish this task. Job well done.
Pamela Millican
We had shower knobs that had broken off and needed to be replaced. Our hot water tank went out, then our sink wouldn’t drain. On 3 separate occasions their techs were extremely kind, professional, knowledgeable, prompt and their prices were extremely competitive. Always kept to their quote and super clean. Went over and beyond on every service call. Chris, Noah, Colton & Michael were all amazing at helping us during our crisis each and every time. Thank you Gordon’s Service Experts! We trust and will use you from now on.
Amanda Edmison
Had a great maintenance experience with Gordon's service experts.
Zavion was hyper focused, efficient, and got it all done in no time! He even came out earlier than expected and was done before the time we scheduled.
Very happy with the services provided by you all! Thanks again to all of you at Gordon's and thank you Zavion!
Ellen Benner
Ashley was great. She explained the situation thoroughly, was very personable and professional. It was especially nice to have a female technician for a change. Will definitely be using Gordon’s from now on.
Austin Perkins
I needed my drain to my bathtub replaced I ended up cross threading the drain. Chris came out and had my drain rethreaded and put back in within 5 minutes 11/10 would recommend these guys. They were very professional from start to finish very satisfied customer.
Tamara Hill
Xzavion was great! Came into do preventative maintenance, was able to get here earlier than expected as well on Saturday. Every staff member from service calls over the past 6 months have been awesome. Highly recommended.
Susan Updegraff
Our repair tech, Desmond, was terrific! Friendly, polite, and quick to fix our heater. Definitely knowledgeable. We appreciated Desmond’s care and concern taken to get us at taken care of!
Marty Flacy
Dez & Pat came out in a timely fashion they were very pleasant and informative to work with. This is our second time using this company and we just cannot say enough about how awesome they are, I'd give them 100 stars if possible and most definitely would recommend them!
Chantel Cooper
Nicole was so helpful! She answered all of my questions and provided me with all the answers I needed about the urgency list. She made the process so smooth. Being without heat is a bummer but great customer service goes a long way! Thanks so much for your help Nicole!
Aja Tolman
Ethan and Cale were excellent. They arrived the morning after my furnace was having problems and quickly tracked down the issue. They both were professional, friendly, and helpful.
MightyOne Jus10
Great company!! I have had Gordon's for almost 3 years and it had been great thanks to Ethan, Justin, Eric, Jennifer, Desmond, Davion, Damien, Calvin, Jose, Xzavion, Micah, Nick, Alex, Jed and some kid called Treble. Highly recommend using Gordon's.
Scott McLaughlin
Technician arrived promptly. Was very courteous and considerate of our needs. Very thorough questions to determine his recommendations. Worked quickly efficiently and explained his recommendations clearly.
k m
Great service. Competitive prices. Reliable and dependable. Justin, Ed, and Ashley and the plumbing team were extremely professional and skilled. I had a furnace preventative maintenance completed, as well as a plumbing problem that was resolved. Great company.
Beth Robinson
11/22/22 Tyler came out to do some plumbing and unblock our drain pipe. He worked very hard and did a great job! You have to carry things a million miles to get here. He had to get up on the roof. He told me they have screens that fit in the bathtub drain to keep hair out. He was a Blessing to us! He is always welcomed back, but we hope we won't have anymore plumbing problems!
11/21 22 X'zavion came today to maintain our furnace he did agreat job. He explained everything and offered other services that would be helpful. These guys deliver quality care!
7/11/22
We have been with Gordon Service Experts since 2005. About 4 years ago they replaced our A/C unit and furnace, and we signed up for their service agreement. Installation went well and we have had zero problems with either unit. Same thing when our hot water heater broke a few months ago they replaced that as well, and again we opted for their service agreement plan. When we needed their help they were here right away to fix a leaking pipe and our running toilet. I have never had a rude office person come here, the ladies in the office always treat us with respect and are very kind. Gordon Service Experts continues to hire and send their excellent technicians to our home. If we had the money we'd invite all their employees for a Christmas party in the winter and a barbecue in the summer. I say this because I feel like they are a part of my family by the time they have to leave.
We sprung a leak and needed to get it fixed ASAP! Jonathan came right out and fixed it in two minutes!!! He talked about their water softener plan because of the calcium build up in our pipes. We would love to have him back anytime,
Service Experts always hire good people and we most appreciate that
Thank-you again for your excellent service!
Michele A
Ethan and Pat were very professional and knowledgeable. They explained what they would be doing before they started and made recommendations after the inspection. If this is how they perform with every job then a salary increase is well deserved
Ariel LaMontagne
Would give more than 5 stars if I could! Damien and Cale were both so professional and willing to educate me on what they were fixing and provide reasoning into why the heater failure may have happened. Could not recommend them more!
salena whitten
2/28- Austin from Gordons came and did a 6month check up. Smart professional and answered all my questions.
Tyler from Plumbing was very informative, quick and helpful. Enjoyed the visit and the price is right!!!!
Homeland Central
Eric, was extremely professional and truly a super nice guy. Took time to explain what he was checking. I would definitely have him back for any other repairs. Thanks for a job well done!!
Phredd Evans
Bruce and Austin were fully knowledgeable, they answered my questions without added flair. Most importantly, having them in my home was like having family over for dinner. As crazy as this might sound, they made me feel comfortable in my own home😎 …
Jina Sloan
Jose and Micah are the tech’s that came out today and as usual, professional and courteous service. I appreciate the dependability Gordon’s provides!
Keep up the good work, friends.
Deshon Williams
A young lady name Ashli came by and did a great work on my lines! I didn’t expect a woman but! She got the job done like any other man would and was very nice and kind, thank you Ashli for your service
Alyssa Leone
Eric came out for the regular spring AC inspection. He found a few issues and communicated them clearly and was patient with my questions. Gordons always does great work!
Danielle Tipton
Helped with a plumbing issue, also services our HVAC regularly so got a discount, they were prompt and the problem has been fixed within 24 hours of calling. Tyler was a great human to work with.
Richard Bruhn
Just wanted to give Nicole at the service schedule office a shout out for her professionalism, respectful courtesy, and resolution of my contract scheduling appointments. A great experience! Gordon Service Experts should be proud she is their employee.
Wesley Goar
Xzavion came in and was very professional. Explained everything of the process for our maintenance being done today very well. He was very informative and personable. Took care of the inside and outside units informed us of a new surge protection for the units as well. Enjoyable young man would not mind having him as a tech again.
Lori Jackson
Devin and Micah were great. The issue was properly diagnosed and quickly fixed. In addition a brief inspection of A/C unit, attic ductwork and water heater was done. None of the other Gordon's experts had done so, evidently part of my bi-annual check up policy. Thanks so much.
Shelley Keathley
Desmond and Pat were extremely professional and let us know our options. Upfront and honest and explained everything to us so we understood what was being discussed Def would recommend them.
Jeannine Horton
Had a stopped up sewer line. Called and had Ethan out in less than an hour. Quickly resolved my problem for a third the price I have paid previously. Would definitely use again for future needs.
Terry Burton
Colton and Michael came out to the house and were very knowledgeable and let me know what I needed and what I did not need. I appreciate it when service do not try and sell me on things rather showing me what is needed and why. Would recommend them to anyone.
Leah Smith
Davion was very professional and friendly and my dog likes him! He took care of everything I needed done. I would recommend Gordon's and Davion as the service tech.
Deena McCoy
Plumbing problem, serviceman Tyler came by resolved the issue in 15 minutes. Great to have trained personnel that can get the job done fast. Most definitely will use again if needed.
Wendy Deluca
We have been using Gordon's for years for 3 homes and trust them as they have done excellent work. Brad and Austin did our maintenance today and I was extremely impressed with them. Very efficient and knowledgeable.
Clifford Keester
The technician was not only very professional but also made it a personal experience. That is, he really cared about the quality of his service and the performance of my equipment. All in all a great experience with this company.
Mary Lou Ryan
I have used this company for years. They have always been dependable, ethical, and given great quality service. I highly recommend them. You will be in good hands with Gordon's Service Experts.
Ellen King
I’m a longtime customer for Gordon’s Service Experts, always pleased with the services, I use them for H&A and Plumbing.
Today Alex, was my tech, doing maintenance, he was courteous, efficient, explained what he did and was pleasant to work with. Another great experience with this company.
Jeff Burton
I researched installation of a mini split hvac unit. The Gordon rep Troy Thomas was very professional and helpful in explaining the best into for my requirements.
Debbie Preissler
We had a very nice guy named Austin and his two trainers come on two different days. Austin was very polite and knowledgeable about the services that were done on both days .
Kathy Oliver
Xzavion handled everything well. Explained what he was doing. Have used Service Experts for over 20 years and gave never had problems. Always quick to come out if we have a problem with our system
John Richardson
All the techs who come to our house are very respectful, helpful and efficient. They have solve many problems and with there service agreements , they can maintain my house without worries.
carl nelson
I wanted to give Joe and Leo a shout out for doing a excellent job in getting my hvac going, and I am very impressed with knowledge and work.,they were very nice and professional, I just wanted to give them their props for their labor. I would recommend service experts to anyone that needs service on their hvac.,Thank Service Experts. C.NELSON .
Cheryl D. Grass
The gentleman with Gordon's plumbing, Ethan and Logan, were awesome. They took care of everything. I've had them out twice. The price was more then fair. I will call them anytime I need plumbing.
Danny Reich
Xzavion be I thought the technician did an outstanding job. He was professional, courteous and knowledgeable.will definitely use again. A excellent rep for you company.
Glenn Meyer
Outstanding maintenance service today by Gordon’s service technician, Austin! Very knowledgeable, professional and courteous! Austin performed a thorough inspection on all aspects of our HVAC system as well as prepared an estimate on air duct cleaning, per our request. Thankful and blessed to have Gordon’s care for our heat and air system!
Patti Carlisle
3/2/23 - Davion did an excellent job on the heating system repair, got everything up and running.
Yearly check up. Jose was great! So kind, thorough, detailed and a great pleasure to work with. Thank you Jose for your above and beyond service!
Sarah
Had our HVAC system maintenance done by Eric T. today was very happy with the service he performed today. He was thorough and took time to explain repairs needed along with photos and the condition of our system.
TJ Cather
Guys were great - Joe and Leo! On time, very efficient with the full HVAC system install. Quality workmanship. Cleaned up their work area. 5 star quality product, workmanship and attitude!
Mary Garza
Jennifer, Payton, & Austin did a thorough inspection of our HVAC system. They were professional, courteous and knowledgeable. A few recommendations were given and they made sure we knew how they would improve the performance of our system.
Melonie Herndon
Davion and Devin came out on time and gave quotes, thorough look overs of equipment so we know what needs repaired or replaced for safety concerns. They were beYOND helpful in explaining every detail and making sure that there were no questions or concerns left unanswered. Will DEF continue to use them! HIGHly recommend!!
Pappy Bill
Julio was very through with everything he did he explained what he was looking for and why. I'm very satisfied with his work and would recommend Julio to anyone who needs work done. Thank you Julio for being honest and caring about your work.
Westlee Owens
Javier and Ashli did a great job installing our new stove! They were efficient and answered all of our questions.
Thomas Crabtree
Eric Troxel Tech# 981 came to our home today, He was very thorough and did an excellent job! I really like and appreciate the fact that he’s a veteran just like I am I’m all about supporting our veterans! We are in need of some maintenance, which I am scheduling in April. I never once got the impression that he was trying to gouges or over sell us things we don’t need.
I’ve use these guys for the last two years to maintain our system. The previous owner use them as well and I trust them and you should too. These people are very honest and you can believe what they’re telling you when they really know their stuff I will continue to use Gordons for years to come. Thank you so much, I have all the confidence and trust in the world and you people from now on Eric Troxel will be our air conditioning tech and I really like Harold as well for servicing our furnace. Sincerely, Tom and Tina Crabtree
Lejon Atkinson
Just had maintenance update and Mr Davion Thomas did an excellent job. He will be our preferred technician EVERY time. We appreciate him and the staff at Gordon’s.
Shelby Teel
Nick & Ed were wonderful in helping us get our heating system fixed. They found the problem quickly and fixed it in no time. We highly recommend this business and will use them again!
American Self Storage #20
Tyler & Gabe,
Service Experts were awesome! They called ahead. They were on time. And did a very thorough an professional inspection of our heating and AC unit. Im very pleased with their service
I recomend these guys everytime
Rochelle Dillard
I use this company for both heat and A/C. I always feel I'm getting good service. Micah is a very knowledgeable tech. And left me with all questions answered.
Deidra Sharp
Eric Troxel #981
Friendly, knowledgeable and wonderful to speak with. Very informative with other services that Gordon’s provide. Informed me on air quality products that would benefit my health. I will continue to use Gordon’s for all my hvac needs.
Francis Smith
William and Dameon were exceptional service techs today. They were very thorough and explained things well. We are pleased with their service.
Ashley DeMoss-Copp
They came out quickly my to deal with our leaking water heater. They were there an hour after we called. Mikey and the other man were professional, and within the estimated quote given prior to service. They really saved the day. Thank you.
Kristen
Had our regular inspection today and the tech was friendly and knowledgeable. (Eric Troxel #981) We’ve always had great experiences with these guys and this another one for the books. Def recommend.
Charkeshia Hill
Peyton did an excellent job on our air conditioning unit for Jasmine Estates OKC. Will definitely use Gordon’s Heating and Air again.
Katelyn Short
Jennifer and Davion were at my home for routine maintenance on my HVAC and were on time, professional, and gave me simple inexpensive tips to help increase my efficiency. Jennifer was more than happy to explain things to me multiple times and Davion worked confidently and quickly. Thank you Gordon’s!
James Armstrong
Had a service call with Jose. It went extremely well. A good young man and knollegble. Great personality. Would welcome him back anytime.
Duke Kern
Pat and Ethan were very efficient and thorough with their inspection. They explained their findings and explained my options for future improvements for the HVAC system.
Cody Roberson
Gordon’s representatives are always on time. Always call ahead and are always professional and knowledgeable. XZavion was my tech this time and he was great. Really appreciate his work.
Margaret Bourlon
Ashli was professional and so helpful! She did a wonderful job and I would definitely get service from her and Gordon’s again!
Eberhard Bauer
Jose and Devin were awesome and very professional during the appointment. Met our expectations and answered all questions. Great team effort.
Ted Shurow
Cale and Desmond were very polite, informative and professional. We will continue to do business with them in order to get all our needs fulfilled.
Ann Middleton
Preston is outstanding!! Showed up on time, communicated clearly and did an excellent hot water tank installation. Will call Gordon's again!
Vicki Wilson
Gordons does maintenance on our heat, air and water tank 3 times a year. Brad and Ethan are very thorough, polite and professional. We highly recommend Gordon’s services.
Larry Fisher
Patrick Kite and Nick (Tech) arrived promptly as scheduled , provided clear communication about the service and the need for additional service and preventative efforts. Thanks
Teri Lovell
Technician Eric Troxel is friendly and knowledgeable. Explained what maintenance was done and things to help the systems work more efficiently.
Chance Womack
Tyler from
Plumbing came to our house and did an amazing job with explaining the maintenance work and made me feel confident in knowing our tankless hot water heater was working as it should and would continue to do so.
DWAYNE MORRIS
Xzavion was here on time very thorough in his inspection made some recommendations that I will consider at a later date represented your company well
Thanks for the dependable service you provide
Tonya Smith
Micah was very courteous and professional. He walked us through all the steps of cleaning the HVAC and reassured us that all is good. Thanks Micah!
Sue K
Great service from Gordon’s! Damien & Pat were quick to respond -found the problem with our heater, quick repair - all at a fair price! Extremely satisfied customer!
Paul Bailey
another great service from an awesome technician Julio Rios#296 did a fantastic job.
Calvin was phenomenal today, after explaining our situation he inspected our system and found a sensor was located too close to something hot was the cause of the problem. Once he relocated the sensor the humidity level started to drop immediately in the AC unit engaged in high speed. This was the third visit to try to correct the issue. The first two visits did correct issues within the system they just did not correct problem I was trying to fix. Calvin found it and fixed it kudos to him. He can be my personal service provider for your company from this point on. Thank you
Caleb Fisher
Xzavion was professional, and represented Gordon’s very well. He was thorough with his inspections, as well as respectful when it came to his maintenance. I would highly recommend Xzavion to anyone in need of A/c maintenance.
American Self Storage 12
Peyton Miller was great, very friendly and professional. He did a great job getting my ac working.
Goldie West
Fast accurate friendly service, always amazing! Desmond is super friendly and above courteous! Very knowledgeable about the system and installation process.
Carol Monda
Good service. Asked if they could stop in earlier than scheduled. Appreciated them asking and arrived earlier than scheduled time. Checked everything thoroughly now problems or concerns.
Lupe Romig
The guys were very professional, polite, proficient. Explained everything, even showed me pictures. Damien, William Austin did an awesome job.
Verne
New hot water installed very quickly. Professional service. Preston and Bailey did a fine job.
Clayton McNabb
Eric, tech #:981 came and helped my parents get their thermostat and hvac working again after we had temperatures of 75 with days of highs of 80’s. Eric came out a day after Easter and knocked the job out of the park. Thanks!
Ryan Davis
Preston and Bailey were helpful in explaining features to my new home I didn’t even know I had during my service call. Top notch
darius Chatman
Joe, Jose, and Fredy were some of the most professional and experienced peopl they were super polite and knowledgeable about the job they explained everything in details and made sure i didnt have any questions for any heat and air needs please call Gordans
Brian Hollcroft
Davion Thomas came out and performed service on my system in very challenging weather conditions. He was very professional and completed the service on time.
Gizzmo Gizzmo
I want to compliment the technicians Brock, Damien and Emmett. I'm a very happy Advantage Plan member. I had an issue with my system not cooling properly which also affected my thermostat. They were quick to come out and stayed as long as it took to find the issue, fix it and answer all of my questions, and I had a lot. They are always kind, very professional and sincerely caring. I have been a faithful and very satisfied customer for a very log time and I don't trust anyone else. I also want to say thank you so much to all the dispatchers who do everything they can to get a technician to you quickly and with such great attitudes! Giana Woodward
Tammy Richardson
As always on time to early. Talks us thru everything he is going to do. Takes time to explain any and all problems, why it is a problem, and what needs to be done to fix it. This is the 2nd time in a row Eric Troxel # 981 has been here and he is the one I’ll be calling again.
Chay Van Winkle
Had a great time with Colton and Michael today. They did great getting our plumbing back up and running in a snap! So timely and friendly!
Terrance Gay
Damien was very polite, professional, and educational. I'm really satisfied with the service and ended with signing up for the membership.
Thank you,
Terrance
J.C. Morphis
The two techs sent to my home were very friendly, knowledgeable and took the time to explain everything to me. They were respectful about not dragging insulation from the attic or dirt through my home. Gave the A/C system a thorough cleaning and checked for any issues and resolved those issues efficiently. I renewed my maintenance contract on the spot. $15 a month is definitely worth it.
Darryl Sturgis
Scheduled for 4 pm and showed up 30 minutes early. Actually climbed up in attic to perform their inspection and took photos of discrepancies during furnace system checks and then discussed findings. My personal concerns (collapsed ducts and detached registers), were also checked. Fortunately no major concerns but age of HVAC and SEER rating. Also checked hot water unit.
Ed Sad
Xzavion, and Nicole are great assets to Gordon's. I wish all my experiences were this good.
Gina GB
Justin asked if there were any concerns before he started. He listened , addressed my concerns, and made sure I understood how he took care of my concerns. Gordon’s is good about reminding me about 6 month check ups, but they don’t hound me constantly!
They actually work with my schedule and keep me updated on their arrival time.
Been a yr now. Austin came out and serviced a/c for us. These guys are so professional and polite. Thank you Austin for explaining the I-Wave R to me. Definitely something that would benefit us!
Verlisher Strain
Gordon's service experts repaired my plumbing issue. The gentleman were polite and knowledgeable. They addressed all my concerns before leaving. I'm very pleased with the work and care I received. Thank you to the tech who took my call and made sure my issue was well documented and that I was seen asap. I appreciate the Fantastic service and will continue to use Gordon's.
Kyle Frans
We had an incredibly difficult project replacing all of the sewer pipes from our house to the main. The trench that was excavated was approximately 130 feet long and 17 feet deep. This was a week long project during 100+ degree weather. Mikey, Chris and Noah worked their butts off to restore the sewer drainage from our house as quickly as possible and on budget. The guys were professional and courteous to our whole family and they even listened to high quality rock and roll while working. I appreciate these guys immensely.
Taylor Barron
Micah and Devin were very professional and did a great job on our services. They explained things well and were very thorough.
Vickie Evans
Micah was very informative about what he would be checking on both units.He spent alot of time checking both units.I was very surprised at the time he took..Some companies only spend a few minutes checking items..
After he finished he told me everything was working properly.
Micah is friendly and easy to understand..
James Effinger
Just called Nicole at Gordon's to schedule heat pump service. She found a date and time that worked for me, and gave me a fair price. I appreciate her phone courtesy and professionalism.
Cecilia Mcghee
Xzavion came and was super helpful with ways to make sure the vent filter fits. Came in and got right to work. He was quick and efficient.
Mike Tignor
Update to my last post:
Service Experts responded quickly and professionally to my hvac issue. Managers and a supervisor arrived, diagnosed the problems, and initiated repairs. Intermediate steps were taken to provide cooling improvement until needed materials arrive the first of next week. There is already a “night and day” difference in cooking efficiency. I am so grateful to managers Trey and Tony, and supervisor Jennifer. Bless you all!
Mike Cash
Xzavion Did a great job and was very polite, kind, respectful and thorough in checking our Heat and Air Systems today! Thank you!
Melissa Khatib
We had maintenance done on our tankless hot water heater and on our furnace. Both technicians arrived within the arranged window, were friendly and knowledgeable, and I felt comfortable talking to them. Eric Troxel #981 performed the furnace maintenance. The water heater was maintenanced by Ashli M. The service and results were explained and documented well.
Lorrie Chilcoat
Our AC went out suddenly. Father's Day Weekend. Gordon's team responded to a service call within 90 minutes. Our compressor had died and our heating unit was old, so we decided to buy a complete AC/HEAT system and have better duct work installed. GREAT CHOICES!! The team was respectful, on time, precise and available to answer questions, as well. THANK YOU!!
G Stephens
My experience with Gordon's Service Experts Heating & Air Conditioning was excellent. Heating & Air Conditioner Technician Nick texted me when he was leaving, when he was about to arrive, and arrived on time.
Nick was courteous, professional and knowledgeable. He did not rush the service call to move on to the next job. Nick took his time by explaining everything thoroughly, the different options available for my consideration, and detailed every item that needed addressed. The pricing was also competitive.
I would definitely recommend Gordon's Service Experts Heating & Air Conditioning. Hopefully you get Nick as your Gordon's Service Experts Technician. Wonderful young man.
Carolyn Brown
Julio, Damien, Devin where very nice and informative. Explained everything. Always satisfied with their services .
Judy Doiel
Colton & Jeremy were so awesome! Professional, kind and answered every question above & beyond. HIGHLY recommend to anyone.
Carla Mcclurkin
Heat pump unit outside completely frozen. Wouldn't defrost, blowing cold air and not working in emergency heat. Damon found the problem and had the unit working in no time.
Alan Brown
Jose Ortega was a great young man. He knew his job and he really represented your company. You need to keep this young man.
Frank Lozano
I have used Gordons for years. I recently had a dispute with a invoice I received. I called in, spoke to Nicole; and the issue was resolved quickly, politely, professionally and to my satisfaction.
Apologies to Stephanie for a earlier misunderstanding as well. Thank you Nicole and Gordons Heating & Air!
Julia Sparger
Had 2 hot water heaters installed today by Preston and Logan. They never complained about having to walk up and down 3 fights of stairs. They worked extremely hard all day, and, did not even break for lunch.
Preston and Logan were professional and courteous. They used a water hose to drain the hot water heaters out a window into the yard as requested instead of using the 40 year old drain. I asked if I could vacuum after removal of the existing hot water heaters. They told that they would do it for me, and, they did.
Preston and Logan answered all my questions in a professional and courteous manner.
Thank you Preston and Logan for your excellent work ethics, professionalism, and being so polite.
As always Gordon's sends awesome and knowable technicians. Their work is always impeccable and professional.
Sarah Dusold-Jamieson
Eric Troxel 981 checked our units, changed our filters and answered any questions I had. He was very courteous and professional.
Ray Ralph
Xzavion was very professional and through in servicing our HVAC system. He completed it in timely manner and this is what we expect and experience every time we use Gordons .
Theressa Hall
We had a technician name Xzavion come out Dec 2, 2022 to service the unit for the winter. He was on time and very polite. He addressed our concerns and gave recommendations of things that can help the hvac run better.
Lela Steadham
We have used Gordon's for several years and have recommended them to several families. We have never been disappointed. We also have our tankless water system serviced and appreciate the people that work in our home. Desmond and Devin were our technicians that worked on the heat and air maintenance and like having the continuity of care..Thank you for the care we get.
Laura Webster
Elijah was great. #1002. He explained everything to us and was very courteous. He showed us all the maintenance plan options. I would highly recommend him and Gordon’s.
Cristopher Altstatt
Desmond and Cale we're both really professional and informative no car sales tactics and went to great lengths to make it as affordable and easy as possible 10/10 for those guy's would definitely recommend
Alex White
Really great and friendly service from their technicians every time I see them. Jennifer had saved me from a hot house last summer, she was very friendly and knowledgeable and quick with the service check up today as well!
Tina Dana
Damien was on time and very courteous. He seems to be very knowledgeable he was able to teach me a few things about my thermostat and explained everything he did
Sheryl Floyd
Ryan and Jose were great. Very professional and pleasant to work with. A+ service.
Would recommend your company to anyone. Jose also installed a CO DETECTOR.
Collin Andrulonis
Jonathan Russell came out to repair two leaks in our water pipes from freezing temperatures. He was honest, kind, and extremely knowledgeable! Highly recommend!!!
Maureen Evans
Damien was very professional and friendly. I think he reps your company well. Great service.
Gravelly Finley III
I would like to thank Eric Troxel for his professional and punctual service. I would welcome his service again anytime.
Unproblematic
Ashli was very professional and knowledgeable during her visit. She answered every question I had and did an extremely great job repairing our outdoor spigot.
Tara Hellums
Davion was maintenance person and he did excellent job servicing my heating unit. Also devin assisted and did a good job explaining my units accessories snd answering queztions i had.
Leslie Annis
José came out and discovered the issue of my house not heating properly. We have used this company for the last 15 years.
Julie Solis
Davion Thomas and Joe did a good job today thank you Gordon's for your wonderful guys highly recommend Davion Thomas was very knowledgeable of what he is doing
Lance Smith
Julio Rios was very professnal. He explained every step and the impact of needed services.
PS I am not a review person.
Carla Morris
Damien and Jed were excellent, their work ethic, patience, etc. Plus we had a very enjoyable conversation after the repair was complete. I would give both very high marks in all categories
Frank Hurn
Damian, Ryan, and one other technician showed up. This was just a couple of hours after my initial same day call! They were very friendly and professional, they listened to my description of my AC problems and took immediate action. Superior service !!!
Joshua Walters
Davion Thomas was great. He let me know when he was coming out and was on time. Silver Fries knows her stuff and is super helpful.
John Wofford
Very polite and professional. Gave me a complete status report. Very nice young man!
Kitina Gaddis
They did a great job. This is our time used the company. And was blessed to get the guy to do our work. Thank you
Lisa Bradley
Jose did a wonderful job checking my furnace for its annual checkup. Jose was nice and explained everything well.
Jack Cooley
Julio was great... thorough inspection and suggested future service to improve system performance.
marlix the nobody
William/Oamier Did a great job on the a/c. But would not clean my house. Great guys!!!!!!
Mary Donnell
I have had good experiences for over five years with this company. They arrive during scheduled hours, have experienced people doing the work, and have quality products.
dee farrow
The technicians that serviced my AC unit today were outstanding. They were thorough and professional.
Shane Michael
My drains were clogged in my house Ashli did an amazing job getting it fixed up for me!! Highly recommend!!
Joyce Andrade
Jennifer and the other 2 people explained something she is concerned about with our unit. Did a good job of their service.
Marti Holbrook
Preston and Bailey- great plumbing experts with awesome experience and service.
Nathan, tech#645, was the service technician today. He was very professional and polite. He performed my annual service on the furnace and was extremely proficient as well as efficient. It was an excellent experience.
Mckenzi Bishop
Ashli and Tyler did a great job fixing my plumbing issues highly recommend!!!
Candace Foster
Thanks Gordon’s! Technician Damien came by today to address an issue with the condensation line being clogged on my indoor unit. During his assessment he also found “why” it got clogged in the first place. He cleared the clog (which is what he was called for) but went above and beyond to also address the why so it doesn’t happen again in a few months. He was extremely personable and he explained everything to me and why. Stellar work from Damien. Thanks for sending him out. Love being an Advantage program member.
Cindy Willis
Davion Thomas got me up and running. Very appreciative of his excellent customer service and expertise. Would recommend Davion to take care of everyone
Ronald Morris
Clint was very efficient and helpful in getting my heating issue addressed..I'm very pleased with the work, I highly recommend this company.
Jesus Avila
Nicole was helpful, and honest. I had a family friend for my hvac issues he has passed away and now Gordon's are my go to guys on emergencies. Thank you
Juanita Robertson
Mike from Gordon's came to look at my water heater and redid the installation of my water heater due to previous employee not doing it correctly.
He was very professional and courteous.
He also took the time to explain exactly what was being done. As well as showed what was being done as he did it. He never tried to sell me anything additional.
Anytime I need a repair done I am going to request that Mike come to do the repairs!!!
Definitely a 5 star rating
Sheid Family Farms
Ethan and Brad came out and were amazing. They explained everything so well and helped me understand exactly what was going on. Very knowledgeable, and so nice. You can’t get a better team than these two! I’ve never had better service. I will definitely be using them again in the future for any maintenance or issues I have. My mother in law was with me and even she went on about how wonderful, kind and generous they were. I can’t recommend them enough.
Stacia Franks
These guys are WONDERFUL! Damien, Elijah & Edward quickly identified the issue, proposed solutions, and patiently explained all options to us. We were able to make an informed decision that best fit within our budget. We went from overheated to elated in about an hour. I look forward to working with them again. I encourage you to consider them for your future needs.
alyssa Colby
Ashli and Logan did a great job on my plumbing maintenance today!! They are the best!
Shanice Lawrence
Damien and Julio were great Technicans and were able to give us a good reommendation in regards to fixing our ductwork in our home.
Nadine Coulthurst
Jennifer and Silver were phenomenal! They showed up with great attitudes even though it was super late. Jennifer was able to quickly identify the problem and solve it. Silver was able to give me ample information on my system and how best to maintain it. I can’t say enough good things about my experience. I’ll definitely use Gordon’s again and hope to get Jennifer and Silver!
Matthew Voss
My hot water heater went out and I called them first thing in the morning. They sent out two technicians (Preston and Camron). They arrived early and quickly assessed the situation and made a plan to fix the problem. They were professional, kind and knowledgeable and a pleasure to work with. They replaced my hot water heater in a very short time frame. Would recommend them to anyone that is in need of their services.
Daniel Bogard
April 2023
Eric T. Came out today to service our HVAC units. He was exceptional. I'm glad to see Gordon's has stepped up their hiring and worked to employee folks who are really great at their job.
Malcom came out today and installed my new dishwasher and range. Living in a house built in 1941 makes nothing an easy task. He installed both with zero problems and did a fantastic job. I only use Gordon's for my Heat and Air as well as plumbing needs. I can always count on them to do the job right the first time.
Larry Phillips
Davion Thomas got my heat up and running this morning he's very
professional and efficient and knowledgeable of what he's doing you guys have a great guy on your hands thank you Gordons for all you do!
ShadowSquaderon Chaos
Micah did an outstanding job, pleasant and professional. Will be requesting him on the next scheduled maintenance!
Claudia McClaran
Davion Thomas did a good job. He was pleasant, polite and professional.
Christopher Craig
I was completely impressed with how quickly they were able to get someone out in the middle of this awful heatwave we’ve been having. Damien and (can’t remember if his name was Jonah or Elijah, sorry!) were very quick, thorough, and informative to identify the issue (a bad capacitor) and explain all their services. I appreciated their ability to not talk down to us while providing all the information we needed to make informed decisions. It was wonderful to have the AC fixed up and running again. I appreciate the help!!
Zackery Nichols
Xzavion did a great job, very thorough. Thanks for getting me ready for a hot summer.
Brian Huebner
Wow! Great service! I don't talk in HVAC language so the technician explained everything to me in layman's terms. Thanks guys!
Curt Marvin
Austin did a good job he did his work Royal showed me his paperwork with the real well with me and I was please
Lorri Rumley
We have always been very pleased with Gordon’s. The technicians have always been top notch. Today our spring tune up was done by Julio. He was amazing. Not only did we find him to be a great technician, he was just such a pleasure to have in our home. Hopefully he will be available for our next tune up. If I could give a 10 star rating I definitely would! 😀
Nate Daugherty
I can't recommend this company enough. Calvin was our technician and he got to our home (which was 88 degrees) and immediately diagnosed the issue. He worked quickly and efficiently to get us back up and running as we had family visiting that same evening! Calvin gave me his personal number, and later that day I got in a panic as the house hadn't cooled all the way down, and he dropped what he was doing and came all the way back over just to make sure everything was functioning as it was supposed to. I highly recommend Gordon's and I can vouch for Calvin specifically!
Pam Lawson
Tyler from plumbing did a excellent job he explained everything very clearly and was able to get me a discount!
Ruth Cain
1/13/23. Davion Thomas. Davion was timely, polite, helpful, answered all of my questions, gave a thorough explanation of the status of my system, helpful as he has been whenever here to service my system. I appreciate the quality of the service he/Gordon’s provides very much. Thank you!
So…service on the system they had installed approx. 18 months ago.
Heather Million
Ed and Justin came out to trouble shoot my AC issue. They were professional and explained things to me very well. Gordon's was able to send them out quickly after I called. I also had Preston out to do our plumbing semi-annual check. He was also very professional and thorough and took time to explain things to me. Very please with the service provided by these 3 gentlemen.
don shreffler
Payton is the best! He was super helpful and friendly and we would recommend him to anyone.
Paul A. Lawson
Preston et al came on Friday and diagnosed the problem, scheduled to come back to perform the repair which they did very efficiently. True to their word the bill matched the quote given. very happy with the quality of service.
Kevin Morris
Our a/c went out on hottest day of the year, 110. We have been in the midst of weeks of very hot temps. Many news stories relating service would be days out. I started calling on Weds.am about 5:30. Gordon’s called me back and would put me on priority but no timeline. At 9:00am they called to say they’d have someone out at around 10:00. Ed and Justin showed up on time, and fixed the problem. They reviewed all the issues that would need to be addressed eventually. But given the emergency of our situation, I couldn’t be more satisfied. Thank you!! My house is now much more comfortable and I can sleep tonight!
Calvin Riley
Tyler from plumbing was helpful, was able to remove drain blockage in under an hour and cleaned up after he was finished.
Jonathan Hearrell
Devin and damien came and helped us same day with getting our heat on! They were fast proffesional and helpful! Would reccomend
Tammy Richardson
Cale was great. He was very friendly. Explained in detail what needed to be done and why, with pictures of the problem. He had prices ready before I could even ask.
Taylor Drake
Brad was fantastic. The respect and professionalism with which our frustrating issue was dealt with was exceptional. All of our concerns with finances and timing were handled with understanding and care.
Nancy Davisson
Today Damian and Davian came out for our seasonal maintenance. They were very knowledgeable and very professional. They were also very thorough. We felt that they inspected every aspect of our heat and air system. It also seemed to us that were very honest in their evaluation of what needed to be fixed and when it needed to be done. We really appreciated that aspect. We definitely will request these gentlemen again when it is time for our winter maintenance checkup! Thank you Damian and Davian!
Shelby Gunn
Nick was amazing! He went above and beyond! Very informative and answered all of my questions.
Tracy
The experience with Gordon's Service Experts was exceptional. Just as it is with each service they perform on either my AC system, furnace, or filters and air ducts. This service was especially appreciated due to the fact that my thermostat had began to malfunction causing the AC unit to not kick on effectively, and therefore, fail to cool my home. I called after hours because I recognized the issue after getting home for the day. The individual who rook my call was very polite, understanding and helpful , and set thr first date available for a technician to come and check my thermostat. The next day , the technician, Octavio, and Silver Fries, came to my home. Were on time, and the minute they arrived, were attentive and focused on the issue I was having . Octavio listened to all my questions and answered each one with professionalism and in a layman's version I could easily understand. The most impressive was the way he gave me options to solving my issue, and explained each one. I knew exactly what he was doing to fix my issue. I asked if he could change out my return filter even though that was not a task he was there to perform, and he didn't hesitate to agree. My return filter is a unique size, and instead of telling me he didn't have the right one in his van or that he would have to return at another time with the right size filter, he left the house and returned with a filter that he had assembled himself that fit perfectly. Octavio went above and beyond for me as a client. During the service, the visit with Silver was both informational and enjoyable. I questioned her about the plumbing service that Gordon's was now offering. She looked at each job i was needing worked on, asked detailed questions about them, and took pictures of them as well. After a few minutes she i formed me that it was all set and the office would be calling me to make the plumbing appointment. After Octavio completed the services, he explained the invoice /receipt, I renewed the Advantage contract i have had with Gordon's for years, and signed the paperwork. I was thrilled with the service and professionalism of both, as well as how genuine and friendly they both were. It was a very successful service call for me in both the issue I called about, as well as the plumbing issues I needed to address. Thank you Octavio and Silver. My thermostat is still working like a champ! I hightly recommend Gordon's Service Experts. Since 2010, when my AC unit and furnace were installed, I have only used Gordon's Service Experts for all my heating and AC needs .
ranjrog
12/8/2022
Davion and Devin were here and did the cool weather tune up! They were efficient and thorough! System is still heating and cooling great!
I had a new HVAC installed in my home in 2015 and for the first time since we’ve lived here (20+ years), we can keep the house as cool as we want it. Gordon’s has been good to deal with. Just had Paul (Technician #637) do the fall system check out. He did a thorough inspection of the system and was very polite and nice to work with.
gerry luman
Ashli and javier did a great job installing my faucet. Highly recommend!!!
Donis Rasmussen
Our technician today was Damien, he arrived on time introduced himself and got right to work. It was obvious that he cared about the work he was doing and well well qualified. He was super nice and explained the services done. He found that one of my CO2 detectors was out of date and should be replaced. . Once again great service from Gordon's.
Thanks
Donis and Curtis
Robin Slawson
Nick, Preston, and Bailey provided excellent annual inspections and customer service with overview of the service performed and in answering all my questions. Thank you!
Mike King
Have used Gordon’s for a number of years for both installations and maintenance. Always on time, courteous, and professional. Would definitely recommend for all heat and air needs.
Had Eric Troxel, #981, and he was great.
SuAnne CARLSON
Devin and Micah expertly diagnosed the issues and quickly resolved them. They also were courteous and informative in teaching me how to correctly use the thermostat. Gordon’s provided an excellent service and I was specifically impressed with Devin and Micah.
Lance Brown
We had George Adams as our service tech and he was great. Very professional and knowledgeable on what the issues were. He was able to come in and get it done quickly and got our home involved in a preventative maintenance program that Gordon has that seems to be very good for our home for future issues and what not that might arise. As for Gordon as a company, from the time I was in touch with their dispatch until the end, it was all extremely professional. The dispatcher, I believe was Jessica, was able to almost diagnose the problem over the phone. She was able to get George over about 2 hours after my call, which being about 6 pm when I originally called is pretty good to me. They also called back as soon as they knew when the service tech was on the way giving you a heads up. They are also a very affordable company for an on call service. Overall I’m extremely pleased with Gordon and the people who work for them and will continue to do business with them.
Update to my last, I had Damien Samuel this time and he was super friendly guy. Had issues with the heater after checking everything and figured out the problem. Had to order another part that took a day to come in, but came back and got it fixed in a hurry. Super nice and had good things to talk about and even included some personal life stuff that made the experience more friendly.
Sheryl Anderson
This was an emergency call. I am scheduled for a routine maintenance on the 12th. What happened was a loud clatter in the fan. I immediately turned the unit off. When I went to check it out, I found feathers in the unit. On closer inspection, I saw bird parts splattered on the inside of the unit. I went back into the house and turned the unit back on. It didn't come on immediately but it did come on about 10 minutes later. I then called and cancelled the emergency request. I want to go on record that Gordon's. Is the most reliable service company's I have EVER had the pleasure of dealing with. I recommend them to everyone I talk to!!!
Linda Parker
Service Technician Tech Eric Troxel #981 explained what the issue was what could have caused the problem and fixed Excellent in everything 5star ratings If need work in future I would call Gordon’s and request Eric if possible
Carol Hamilton
My Air conditioner received its yearly service, but this was much more complete than past servers, and Damian showed me so many things I did not know about my own house, heating/air system with ideas and things to watch for if there were any trouble. Never had such a complete and helpful service call.
Cynthia Vargas-Fields
12/15/23
Davion was AMAZING! He came to save us from the freezing cold by coming out after hours and making sure he did everything he could to fix our heater! We HIGHLY recommend everyone to utilize Gordon's Service Experts for their AC/Heating and plumbing needs! And be sure to ask for Davion! You will NOT be disappointed!
George Palmer
Tyler from plumbing did a great job. He has come before and we appreciate him.
Rhonda Novacek
Eric Troxel #981 was pleasant and knowledgeable on all topics. Very informative with every question I asked. I will continue to use gordons .
Darnell Taylor
Professional and very courteous service, Nick did a great job on my inspection.
Mike Hamrick
Date: 10/4/2022: Davion Thomas and Devin both were VERY helpful and professional. Every aspect of my needs were met. they explained everything for me and why. They also insured I was given the opportunity to ask any questions with complete and understandable answers. If needed, I would appreciate they be the ones to come back.
Nate Day
Fast response. I mean seriously fast! Same day service that was above and beyond what I could have hoped for. Competitive pricing and highly efficient work from their technician Jeremy. Their online Scheduled Service is a breeze to use and their Live Chat works perfectly. Delightful experience all around. Will absolutely return for all future needs and will definitely recommend them to friends and family. Worth every penny!
Kaye Dowell
Excellent service provided by Eric (#981)! Thoroughly explained inspections steps, courteous & professional! Thank you!
milt watkins
Ashli did plumbing repair for me. Outstanding work, extremely knowledgeable. Went out of her way to ensure I had the proper parts. Nicole was as helpful as always getting me onto the schedule
cltjennybug
Was pleasantly surprised
Worker (Xzavian) was spot on !!! Arrived early Clean polite friendly & professional Explained everything he was doing and checking from start to finish Hia mama taught him right and his company trained him right Very happy customer!!!
A A
Austin and Ed helped with my maintenance check up and provided outstanding service! Thanks for all of your help, guys! 😀 …
Leslye Robinson
Although the technician was young he was knowledgeable and personable. Someone you're happy to have in your home.
Dorothy Nordahl
Nick and Austin were amazing did a very thorough job we're very professional answered my questions
Symone Okoro
Davion did a great job today. I highly recommend him. Great service and Great job
Flora Goad
Steven did a good job of explaining things to me and was very courteous of my home.
Tim Burdett
Stephen did great. He explained everything on the check-up of the heat & air system.
Cindy Bradley
Cale and Stephen were professional, courteous and thorough. Would have them back any time.
Sherri Durica
Eric checked our AC unit. We ended up needing a new compressor. Eric installed it in a timely manner. He explained what he was doing and answered questions.
MICHAEL Carter
Thank you Davion Thomas on my new apco x I'm loving it already Davion he's very professional and knowledgeable of what he's doing thankyou Gordon's service experts for all you do highly recommend
Teresa Boldman
Davion Thomas did an outstanding job fixing our heater. He was quick and polite.
Topher Hooberts
We had our hot water tank replaced and our tech ethan and his assistant were terrific with their work.
Jerry Colten
Devin Leblanc and Damien were awesome. Answered any questions and gave me options. Professional and great service.
Brenda Wilkes
Wanted to do $2500 service that in not sure we needed. I'll check this out with my son who is engineer for JCI Heat & Air.
Joan Hansen
I am pleased with my technician today, Damien who came to service my HVAC unit. He was good at explaining everything to me about my unit and was honest in his approach to services. He was very professional and courteous. Thank you, Damien.
Kayla Balandran (Kayla)
Davion was great! I really appreciate Gordon’s experts getting the job done!
Sean Kracke
Treble came out for our annual inspection. He did a terrific job and explained everything he was doing.
Jorge Santizo
Davion Thomas was very professional and knowledgeable i couldn't figure why I didn't have heat kicking it on for the first time of this year but he did well and figured it out thank you definitely recommend Gordon's service experts.
Michael Prunsky
Yeah Jose was very knowledgeable and got everything done as agreed to the contract
Judith Prise
We required a service call for a Mini-split. They were able to have someone come out on the day and time we requested. Damien showed up with a smile (and a mask). He was thorough and very knowledgeable. I appreciated his friendly and professional manor. Hopefully he will be the technician to install our new unit.
Prairie Scott
Davion showed up on time, he was friendly, he did a great job, and fixed the issue in a timely manner
Brandon Lindeman
Micah is amazing and has fantastic customer service skills. Fantastic recommendations and amazing tips.
S Armstrong
Brian and Ernie came by for routine winter maintenance on my heater, both were very polite and professional. Brian found something that he didn't like the looks of and made it right. He said it was nothing major just need a little extra. Ernie was also helpful, he gave me advice on how to regulate the temperature in the different rooms of the house and gave good conversation. Thanks guys you did great. I will ask if Brian could be my permanent maintenance guy and of course Ernie is also welcome.
Feliza Long
Jose was an excellent technician and did a great job, helped me with my ductwork and was very informative, thank you Jose!
Chris Comstock
We hired Gordon's to do some routine maintenance on our air conditioner, and they did a great job! Showed me exactly what the issue was, and how to remedy it in the future. I will be hiring them again in the next several months to install a heat pump in our garage.
Brad Camp
Stephen did a fantastic job!
Tyler with plumbing did a great job too!
James Barrow
16 January 2023
Davion was very courteous an helpful in ensuring our HVAC was in good service condition.
Ethan was very thorough and friendly in resolving our problem. He arrived at the time he indicated in his call to let us know he was on his way. He listened to the comments I provided and asked pertinent questions to help him begin. His procedures to troubleshoot and resolve the problem were quick and thorough. He also examined the filter and took notes to pass along to the tech coming on Monday. It was a pleasure doing business with Ethan!
John Bent
UPDATE: March 2023: First hot day of the year, the new unit had a problem. A late evening call and the technician,Davion, was at the house (major kudos for response time). Diagnosed the problem but required daylight and assistant to complete (control wires). Showed up again first thing in the morning and everything is running great. Much appreciated! Great technical support
David Willoughby and Cameron Harms were the Techs who installed a new system in our home. In the process they discovered an issue that we'd unknowingly had for years. They came back and corrected that problem in addition to everything else - much improved system performance! Above & beyond level of service! We've had great support from Gordon's over the years, and this is just another example. Much appreciated, folks! JGB
Chad McNamar
Ed and Justine did a great job. Super friendly. On time! Answered all questions. Very knowledgeable!
UPDATE……we had a new thermostat install this week. I believe on 9 May 2022. Since that time we have had freezing issues on our inside unit. Techs have come out twice to find and fix the issue. Today Jennifer came out. My wife and i feel as though she did an excellent job. Super friendly, knowledgeable, listened to what we had say, and we believe the issue to be fixed. Thank you very much Jennifer for your time this evening. We appreciate it very much
Tracy McNamar
We have had our ups and down with Gordon’s AC, but todays experience was a good one. The men, Ethan and Bradley, were professional, personable, and kind, and willing to answer my questions and explain what they were adjusting on our thermostat to hopefully prevent future freezing of the txv valve in the AC unit. (This has been an ongoing problem since installation of the new thermostat and replacement of the txv valve back in May). My one complaint from today would be that they did not open up the AC air return grates to check the condensation pump, even though I played them a recording of the awful sound it has been making in the last week. They did listen to the pump work while there, though. Hopefully it doesn’t break down and flood my son’s bedroom like one has before when our AC was first installed back in ‘15. I will say that Gordon’s did take care of that issue back then and replaced the wet carpet and padding for us. I just really don’t want to have to go through that ordeal again. I doubt they want that either.😉
Robert Wall
My technician Damien was very Professional. He explained everything he did and all recommendations in away that made sense.
Cordia LaFontaine
They found problem & explained solutions to fix problem. We have an issue with ownership of property so we did not follow through. Damien worked hard & found problem. He gave us several options. Silver came out & explained what each option was & how much it would cost. They were both understanding & sympathetic to our situation. Highly recommend Gordon's Service Experts.😃
Kendra Weiss
Davion was very polite and did a great job making sure our system is working well.
Zahra Karimipour
Excellent service by Eric. Professional, competent, and understanding. Excellent communication by the dispatcher to switch out our thermostats to get us cool air in the heat. I will be a return customer.
Ana M.
Gordon’s always does an excellent job. Their technicians have a thorough approach in how they diagnosis issues or potential ones. Chase took the time to explain what certain parts were and why they were necessary. He cares about his job and doing it well. I always appreciate the thorough customer service.
Jamie Chadwick
Davion Thomas was the tech who came out. He did an excellent job, was very respectful and answered all my questions where I could understand. I would recommend this company to anyone.
Ant Jones
I've been able to call Gordon's and get a response pretty fast and professional. They have taken care of my every needs with my heat and air situation. Mr. Calvin was very knowledgeable and professional within my home and the business that he represent.
Chelsea Akers
We used Gordon Services a while back to repair our heater when it went out. They did a great job! Fixed it same day. We also scheduled our free maintenance check with them and the technician was one of the nicest people I’ve ever met! Rodney was his name. I recommend them for sure.
Donna Spurrier
Chase was very professional and courteous and cheerful. He went right to work and stayed with it. We got me signed up for my next three maintenance appointments and he advised me of a product I may consider in the future. It was a very pleasant experience today.
Mars Styers
Tyler & Gabe were great! Look forward to seeing them again
Champ
I called Gordon's for service on my furnace. They had a tech and a salesman come out to my house. The tech Danny and Darek the salesman, did a great job of checking out my furnace. They gave me a very thorough review of the situation as far as repairs needed to my old furnace(which is 31 years old). Also giving me a lot of info on getting a whole new unit installed. My old furnace needed to be replaced due to the age of it, some of the parts and the refrigerant is obsolete. Anyway they were very friendly, knowledgeable, and showed sincere concern for my situation. Thanks for your time and professionalism fellas.
Wasc Lit
I was having a new dishwasher installed and the installer told me I needed a new shutoff valve. Service Tech from Gordon's came out and got it to work without replacing it. I appreciated his honesty - that is seems to be rare now days. If I need any future work done, now I know who to call.
Candy Burton
I turned on my heat for the first time since last year and my alarm went off. I called Gordon's around 5pm and they had Mr. Clayvin Jones & Mr. Randy Carey out less than an hour to assist with my needs.
Mr. Jones and Mr. Carey listen to my concerns and got right to the job. They went above and beyond to make sure that my family was safe. I am very satisfied with my service!!!
Thank you guys so much!!! They have gained a customer for life!!
Lindsey Sparks
They were very professional and polite. We had them out for an AC tune-up and dryer duct cleaning. On time and quality service. Would call on them again in a heartbeat.
Andrew Zurita
Damien was a pretty good technician, knew what he was going, and went beyond that.
keith cravens
Technician was knowledgeable very professional and did excellent installation of our water heater
Mark Glann
Had a billing issue on heat & air account and customer service rep Nicole went the extra effort of locating the problem and keeping me informed until it was resolved. Kuddos to Nicole for going above and beyond.
John Allen
Wendell and Micah did a great job, we’re friendly and professional.
John Noble
Davion was provided quick services and recommended ways to improve the unit. Great job!
McKenzie Tube
Joe and Leo were very professional and quick in installing out heater and air conditioner.
N Branch
I called to schedule routine service for our units and they were able to come out the same day. The lady that helped me book my appointment was just wonderful. Damien and Chase were our technicians and they were both terrific! They explained the process, followed up with me throughout the visit, and recapped everything at the end. Gordon's is now my 'go to' based on the service I received today. Thank you!
Anne Biggs
2/8/23 Davion was very knowledgeable and professional in his service. He seemed to address any problems he encountered with patience and the ability to overcome them. When one has an older home, one can always expect one problem or another.! I was very pleased.
Yogis Dogie
We called Gordon's Service Experts because our tankless water heater was not working correctly. Colton, from Gordon's, arrived at our house within a couple hours of our phone call. Although it was a bit of a process to get our tankless water heater replaced (due to manufacturer warranty requirements) Colton stayed with us from start to finish and provided thorough, knowledgeable and cost efficient service that focused on customer service and extraordinary personal technical expertise. I have used many other plumbing services in the area and I have never been so pleased with the service, technical expertise, availability of parts, and overall responsiveness. We will not call anyone else and we will always ask for Colton. Great job, highly recommended.
grandma20059
We have a service contract with Gordon's, and it is working out well for us. They are reliable, show up when they say they will, do not pressure us to buy more than we need, and provide service in an efficient and friendly manner. They are respectful of our home. The cost is very reasonable for the contract. Our high regard for Gordon's Service Experts began a few years ago, when an elderly (even older than US) friend called in dire straights: her daughter had returned her to her home at 9pm, to find that there was no heat in her home. My husband advised them to call Gordon's, and they had things fixed up by midnight, even though our friend lives in McLoud. We have received excellent service from Gordon employees. The two gentlemen (Brad and Rodney) who serviced our unit this time were no exception. By the time they finished, we were friends, and we felt confident that our heating unit was ready for November! I would recommend this company.
Kelley Sparger
Preston and Logan came out to install 2 new hot water heaters. They were very polite. They listened to my concerns over emptying the tank s water down the 42 year old drain. They did as I asked and hose drained. The amazing thing about this job, is the hot water heaters are in my 3rd story. They had to bring down tanks with 30 years worth of sediment. They did the job professionally, and with a smile. I always get great service from Gordens.
Aaron Gehrer
Jennifer was awesome knew all of her details and was very punctual on letting us know everything
Ed Fagan
Davion Thomas performed troubleshooting on essentially the complete HVAC system, correcting problems on the heat pump as well as the interior AC air handler unit. Ultimately replacing the indoor blower motor and the internal control board. Davion made several trips to source needed repair parts all while maintaing a cheerful upbeat attitude. We appreciate his efforts and expertise. Good Man !
Debbie and Jimjam Slot Players For Fun Jim
Tyler from plumbing did very well in taking care of the problem with the toilet and explained things that we needed to do thank you very much
Brittany Boren
Colton and Jeremy replaced our non working garbage disposal and worked quickly and efficiently to get a new one installed and working again!!! Thank you guys so much!!!!
Charles VanDuker
Gordon’s did an outstanding job: professional, accessible, on time, prices comparable. Old unit was removed, new a/c system completely installed. Technicians David W and Cameron H did an awesome job working in 100° heat.
julia JUNGE
Jed, Damien and Ryan explained everything completely, were very respectful, professional, courteous and definitely knowledgable. There was no pressure and they will be our service company from now on.
Paul Cardone
Tyler fixed two toilets, and a sink for me. I was extremely happy with his skill.
Glenda Ferguson
Jose was very personable, he answered all my questions and was very polite 5 stars!
sabrina tofte
Started off pretty happy but since we don’t work for this company we don’t really understand certain terms they use which apparently can indeed cause even members with them to be charged on the higher end of services. For example $76 fee to look at the air conditioner or $330 for a coil cleaning (which we could have waited till fall apparently for a free maintenance) but our mistake on miscommunication.
brandywine2469
Gordon’s was very quick to respond and help us get back in service. Clint came out to work on our system, he was very professional and went above and beyond to make sure our AC was fixed and cooling before he left.
Giselle Astrain
Eric Troxel (#981) was very professional and friendly and explained everything thoroughly.
Notashia Stevens
Very efficient and friendly. Zavion did a great job!
Kumar Vora
Pat and nick did a top notch job. Very professional and detailed in their explanation.
Rebecca Sturgis
Showed up on time and completed the inspection in a timely manner. They then discussed our options for our system and problems they noted.
Timothy Boyce
Colton and Michael did a fantastic job. Professional and courteous. These guys are great.
Debra Cox
Gordon's Service Experts always does a good job when they come out to service my HVAC units. Today, Ed and Justin were out. They are very knowledgeable, friendly, and very patient with an older person and dogs. Thank you Ed and Justin for doing such a great job.
Cate Haney Newman
Great service! Stephen and Cale were professional, courteous and took their time explaining everything they were doing to service my heating and ac unit! They gave me some great information on how to lower my heating bills and how to make our air quality better. Thanks, guys!
christy flacy
Absolutely phenomenal our air conditioner was not working and it is miserable hot I called several places and no one could come sooner than 4 days Gordon’s came out within a couple hours and fixed it. I will be a member and customer of theirs from now on and will recommend them to anyone. Justin and Allen were outstanding!!!
A Cody
1-27-23 Nick and Mason had their work cut out for them today. I was having some issues with my heating system, the heat pump in particular. The problem was quickly addressed and fixed. Yay! Then, and this was a big relief to me, Nick decided that my makeshift solution to the condensation pipe freezing was unacceptable, and replaced my shoddy work with heat tape! I really appreciate the work these two did today. Thanks!!
Jimmy Lai
Had emergency plumbing issue. First person I called Louie our Lewis was attentive and caring and really wanted to help. I didn’t book an appointment right away because I wanted to call around and see if there’s anything that can be done earlier. I called the second time to try to book, only to find out, they don’t offer plumbing service to residential? Wasted my time.
Carole Rice
Desmond and Pat were the technicians that came and they took such great care of us. Exceptional service. Be proud of these employees! They now feel likes friends.
Ann Pepper
Davion Thomas fixed my heat and was very professional! Was able to get out to my house quick.
Marc Davis
Our service representative Silver Fries took the time to really explain the advantage program throughly making us feel comfortable about our purchase. We never felt like we were abandoned after the sale . She has always made herself available to us to address any concerns we may have. Silver is very professional and personable and Gordon’s Service Experts is fortunate to have her representing the company.
Rosemary Greenlee
Davion Thomas was an excellent technician who performed the maintenance check for the heater, & he was very professional with the entire process. ( On time, courteous, & friendly.
Salena Whitten
10/28/2022
Davion Thomas was a very respectful and polite gentleman. He was very knowledgeable in his job. I will be asking for him in the future!
I’ve used Gordons for the last 6 to 7 years and I have no complaints. They have been very knowledgeable have answered all my questions thoroughly and their job is top notch I will continue using them for as long as the future foresees.
WILLIAM HARRISON
Eric Trocel 981. Excellent service. Had to search for problem but found it and completed and tested the system.
Rob Smith
My tech, Colton, was very professional and did a great job. I wanted my fix done a certain way and he did a great job. He was on time and up front with pricing. Would use again and recommend.
kimberly romero
The technicians were very professional. The explained thoroughly each step of the way through the maintenance.
Bethany Evans
Damien came out to do a tune up and was super nice and knowledgeable. He took his time checking our HVAC system and then explained everything clearly for me. I even signed up for a membership with them!
Lisa Falaniko
My experience with Ashli she was the best tech, would recommend her to anyone, good job.
Jennifer Brammer
Brad and Ethan came out Sunday evening to our home after we discovered our AC wasn’t working. They were super friendly, very knowledgeable and made us feel very comfortable and well taken care of. They took their time to explain everything to us and gave us lots of options. We really appreciated them.
Joyce Thomas
Davion Thomas did a Great job replacing my control board getting my elderly mother some heat highly recommend thank you Gordons
Felicia Doudican
Eric #981 & his teammate did a great job for us today! Very polite, explained everything they were doing, and got our A/C squared away for the summer. Highly recommend! Thanks y’all!
Kim Palmer
I contacted Gordon's for a repair on my furnace, ended up buying a new furnace and ac with the Advantage program. Desmond Tilly was the technician that accessed my furnace. HE WAS GREAT! Very honest, professional and friendly to my family. He went over options with me and did not pressure me at all for a new system. Silver Fries was amazing as well, she was compassionate and explained my options very nicely. Every question I had she answered it honestly and professionally. Since my furnace stopped working, she went to Lowe's and brought back two space heaters for my family. I'm new to the Gordon's family, but I'm very pleased with the incredible service I've received so far!!
Amber Wallisa
Jose doing so good fix everything I need and he’s so great job!
Mike Goats
Xzavion was professional. Took care of my system. Very satisfied with the service.
Aleah Hammons
Peyton was great, he was super friendly and polite!(:
Jaclyn Towe
Justin was great! He was very professional, and followed all the CDC guidelines about masks and social distancing. He did a very thorough job with our heater maintenance. He took his time and checked everything to make sure it was clean and in working order. I would highly recommend their company!!
Jeana Love
After multiple attempts to rectify an issue, I was able to get a resolution after speaking with Nicole, who took the time to listen to my concerns and address them immediately! Thank you!!
Clay Robison
Very thankful and thrilled with Ernie and Jay’s knowledge and detail to listen to me and discuss what all options we have to help my family and I get the best service on our ac unit. So thank you Ernie and Jay, we greatly appreciate your willingness to understand our concerns and the willingness to make sure we had everything we needed to make sure our unit is up and running in time for summer.
Won’t Ferrell
Jose Ortega did a great job. He was very professional and answered all my questions. He didn’t have my filter size, but also made sure to get it and made another trip to replace it. Thanks.
Hattie Tiger
Eric Troxel explained about the maintenance and noted couple of things needed to be done. Tech.#91. Thanks Mr Troxel
David Brian
They are always courteous and thoughtful! My last issue was handled quickly and the tech went above and beyond my expectations! He diagnosed the issue and took care of it! Even went as far as to spay off my a/c unit!
Thank You!
Heather M
Gordon's is always very responsive and the staff is always professional and informative. Brad and Ethan were the techs we had this time and they were both great! They took extra time to explain some better options fornour specific needs and were very courteous.
Dana Wilson
Out of nowhere we had water bubbling up in our side yard on a Wednesday afternoon. Gordon’s sent Chris, who arrived within the hour, to assess the problem. It was an after-hours repair which required him to go purchase a part. He finished quickly and neatly, and the cost was exactly what he estimated up front. The price was more than fair. We’ve found our new plumber!
yo dadi
Davion Thomas and Alex palmer did excellent job on my system they were polite and knowledgeable would recommend Gordon's service experts thank you so much
Iola Caldwell
My name is Jamie and I am posting to say I got my AC maintenance completed today by Jose and he went above and beyond my expectations. He was super friendly and professional. He completed everything in a timely manner.
Anthony Williams
They traced the source of my ac quitting and repaired and educated. Danny was an excellent and professional repairman. Darek did an excellent job explaining the different services available. Definitely my HVAC and plumbing guys!!!!! Although, the price for an automobile fuse was ridiculous, but that wasn't the repairman's fault.
Katherine Timbrook
Brian and Eric were amazing. They answered all my questions and explained everything so thoroughly. Something to consider though is that they do not do duct work on manufactured or mobile homes. Which is crummy but understandable. I live in one so all they could do is put free-on in and hope for the best!
Corey Rennels
Davion and Devin. 5 stars. Friendly and knowledgeable. Did a great job
Kelly Monkeygirl
Ashley did a small miracle and got a plumber up quickly and promptly. We had some issues with another secretary and she provided the professional service I have grown to love about Gordon's.
Cody was our plumber and was polite, professional, quick to fix the problem and gave a fair assessment of the situation while being aware of costs and time.
Both these employees are amazing and go far beyond the call of duty. Thank you so much!!!
April Sloan
Ethan and Brad came out to look at my system and diagnose my issues. They explained everything about what they were doing and the many different options to choose from. They are very helpful and respectful. I will most definitely use them again. I highly recommend them. Thank you Ethan and Brad!!!!!!
Krista Porterfield
We've had Gordon's come out twice for tune ups, and both times, the techs and sales reps have been very polite and professional. At the end of the inspections, they were happy to sit down and discuss issues and potential repair options in an honest and non-pushy fashion. We will definitely be calling Gordon's in the future!
Jessica Gracon
First time using Gordon’s and I’m glad I set the appointment. Mikey and Jeremy were timely, professional and very knowledgeable. Provided helpful details in fixing my tankless water heater and kept me informed throughout the process. As a new tankless water heater owner, shared great info about best maintenance too. Highly recommend!!
Stephen Landrum
Preston did our installs and he was fantastic! We were renovating parts of our home and he made the plumbing the easiest part. Gordon’s was great at maintaining communication and were very accommodating when our schedule changed and we had to shift our install date. We will absolutely use their services in the future. Highly recommend.
Matt Thomas (Matt)
Damien and Alan were very professional and did an amazing job. They both explained everything they were doing and why. Very Friendly and appreciate them taking time to teach me some things about the systems. Looking forward to having continued business with the company and these employees
Lawrence Patterson
Outstanding technician! Provided a complete review of functionality of HVAC system! Very professional!
Claudia Gutierrez
Thank you to Gordon and Ryan for a very pleasant and professional experience. Thank you again. I will use Gordon's from now on.
Josie Foust
Tyler did a great job fixing the clog in our kitchen sink and helping inspect other problems.
Kathryn Kirk
Previously repaired a heater part the next day. Performed a heating maintenance before winter and Davion & Devin arrived early and were very friendly & quick
Suzanne Kunhardt
Brad and Ethan were excellent! Can’t say enough about them. Knowledgeable, efficient and understanding of the overall problem. They spent time explaining the problem and were more than happy to answer all our questions. Pleasant and professional, I am really glad they were the team that helped us.
David Young
Preston and Bailey were awesome and found the issue fast and solved my problems.
Sarah Lewis
I have always had excellent results with the technicians that Gordon sends out to my home. I am on a HVAC system maintenance as well as plumbing system maintenance plans. Weston was very thorough today helping me understand my heating system and making sure that it runs properly. I have had my unit for seven years and have had no issues with it.
Patricia Stephens
Davion Thomas and silver fries did a excellent job getting my air conditioning up and running 10 last night thank you so much!!
Miriam Cartwright
Brad and Ethan have been so wonderful today. Heat stopped working right when a cold front came through, they came right away. House was a mess and my two year old and 9 mo old followed them around and made tons of noise while they worked and they navigated everything so graciously.
They spent time doing paperwork ahead of time for us so we could save time ourselves when looking at financing a new HVAC system. Even though we weren’t prepared financially for our heating system to break, they worked hard to find the right solution to fit our budget. Looking forward to working with them in the future for repairs and when we do replace our system!
jordan Smith
Eric did a great job. Very professional and friendly. Was very thorough in checking everything to do with my HVAC and explaining what all he was doing. Good price for peace of mind.
Joe Murphy
I want to give a huge shout out to Ashley and Rodney. They made today such an easy process for me. I had no AC running through my house as of last night as of 7pm. I called them early this morning. Not only did Ashley help, but she took a look at my previous maintenance and helped me save money. Rodney called and within 20 mins was at my house. Once I told him my issue he identified it quickly and within 20 mins my AC was back up and running! Thank you both and Gordon's!! You have earned a customer for life!
bro seidon
Called and Damien came out within a couple hours, after telling him the troubleshooting I did, he identified the issue right away. He explained what happened and why it happened where someone like me wit 0 ac knowledge could understand. Learned a couple things. Recommend.
Dexter “TheAMVDJ” the AMV DJ
The Gordon team did a great job diagnosing and fixing our HVAC issues a well as adding the appropriate crucial ductwork to make things run much better. Rodney then performed a very thorough review of our systems making sure everything was working properly. Great individuals to work with and I'm glad we chose Gordon's for all of our HVAC needs. 10/10!
Gloria Carr
Did a great job. Very informative. Very professional and helpful.
Eric Troxel #981
Tavion Becerra
eric was very helpful, informative and got the job done quickly
Kimberly Powers-Johnson
From the first call I made requesting information and service availability to the timely manner a technician arrived was exceptional. The technician was professional, courteous, thorough and explained everything clearly and within a short period of time had my plumbing issues resolved but that wasn’t all he did. He stayed and shared with me valuable information to keep this from happening again and other preventative measures to take to care for and maintain the workings of the plumbing in and outside the home. The service call and repairs were by far more reasonable than most places I received quotes from. I would highly recommend them.
Klaus Bossiere
Chris Ebert came out and fixed my shower. He was professional fast and very polite. It’s people like him that keep me coming to Gordons. I’ve used them for both AC and Plumbing. 5 stars
Chris Hinton
I appreciate ashli I have used hee before and thank you with my garbage disposal
Lindsay Cates
Great customer service- Tyler from Plumbing was so thorough and helpful!
Agnes Tobler
Eric troxel , great service, very prompt and knowledgeable.
Lori Owens
If you need AC repair, call Gordons Service Experts
These guys don't mess around. They came out the same night I called them. Yes I said night. Justin and Bryan did a terrific job. They had my unit back to working in no time. They were professional, courteous and extremely efficient. They have an awesome deal on a maintenance plan. In a world where customer service is close to non existent, you can rest assured that these guys could give lessons. I can't speak highly enough about Justin and Bryan. Thanks again gentlemen! CALL THESE GUYS!!
Christian Kunhardt
Ethan was fantastic. Went above and beyond to repair an older furnace and get it working again in a cold snap.
Brad helped lay out every option and helped talk through all of our question.
10/10 would recommend.
Tristan Hair
Gordon's Service Experts repaired my main water line quickly, efficiently and for a great price. Highly recommend Aaron and Noah if you want the job done right! Also, Preston and Chris did a great job repairing my shower manifold. Solid work.
Ron Compton
Calvin did a super job. Very friendly and courteous.
Mrs. Rachelle Burkhalter
My husband and I attended Home and outdoor living. We took home several pamphlets. Gordon's was the company we decided to call. We had a gentleman by the name Bryan Roberts. Bryan was very professional, polite and a Sooner Fan. He helped us choose the best system for our home.
He answered all questions we had. He also did a follow-up on the day of our install. Just like he said he would. Bryan was so kind to bring Donuts & Kolache for breakfast . Thanks Bryan 😊
I would also like to brag on the installers we had Sean and Dustin. Also very professional and polite. Arrived on time. Thank you for the courtesy call. Very nice guys. Very respectful. The had mask on and gave the best customer service. They used a floor covering before working. They also cleaned up after they were done. Explained everything in detail. About the system. Thanks Gordon's and your staff. I highly recommend this company 5/5/2021
Reed and Taylor
Tyler from plumbing really did a great job. Thanks Gordon’s!!
Susan Carter
Had serious plumbing malfunction in a bathroom. They responded quickly, were great at their profession. Friendly and courteous. Now, I know who to call!
Samantha Rodriguez
Justin and Ed gave a 20 minute call ahead before arriving during my 10-12 appointment. They both were very professional and quick with my filter replacement and installing a new UV bulb that burnt out. I absolutely stand by this company. Call for you HVAC needs.
Jimmy & Donna Butner
Ethan and Brad were extremely professional and very respective! They provided valuable information on the A/C units and their current operating status. It was a pleasure having them as our maintenance crew! 👍 …
Scott McClendon
Cooper and Connor were pleasant, competent, and quick. They came, they saw, they very professionally did their job. When they were finished, they completely explained to me everything they found, and everything they did. I trust Gordon’s and their superb technicians.
Yvonne Stewart
The gentleman Xzavion was on time, polite, his work looked efficient and well done. I'm well pleased with the service. And he smiled alot
April Bergen
Clayton Alexander has been servicing my father-in-laws home system. He is always professional and does a great job. He is friendly makes us feel comfortable and confident while he is there. He has done a great job. I would highly recommend Gordon's for your heating and air needs.
BEFORE AND AFTER LANDSCAPING
I would recommend Gordon's plumbing to my entire community. They have restored my confidence in honest hard working American companies. My tech Haskell was very professional and loaded with experience enough to give me the advice I needed to get back to much healthier water. These guys are not out to get rich they are out to restore their customers with the much needed confidence that their best interests are the sole objective. Thank you again. You guys are elite in my eyes.
M dela Cruz
They’ll come out late at night, if needed Davion did a great job with diagnostics. Plan to use them again! Thank you.
Tommy Stiles
The secretaries were great first off keeping in contact with us. Secondly Brian Chais "Chase" our technician he was very knowledgeable fast and diagnosed the problem quickly and had it repaired and under an hour. Would definitely use Gordon's again.
Linda Jasper
Davion was prompt and professional and was finished in a short amount of time. Also knowledgeable and pleasant.
Christine Meyers
Justin was the most professional yet friendly person you could ask for. He was thorough, knowledgeable and explained everything so that I understood it, without being condescending or impatient with my questions. I plan to ask for him every time I call Gordon's for help with my HVAC system. I also love the membership program. The discounts and the convenient appointment scheduling are awesome. Well worth the small monthly fee.
Duane Rapier
Tyler from plumbing is tge best. I will be using him from now on
Jeffrey Hicks
Our kitchen sink drain wouldn’t drain and Ashli took care of it quickly and I couldn’t be happier
Ian Logan
Had the pleasure of meeting Clayvin and Darek who came to fix our heating system. They were prompt and courteous with their work and very quick to get our system up and running again. Would highly recommend Gordon’s based around their service and professionalism alone.
Another great experience from the team at Gordon’s. This time I had the pleasure of meeting Brad who assisted with helping us to find the right renovations for our homes HVAC needs
Opal Haynie
Performed plumbing repairs. Aaron was our service man. He was on time. Had to come inside to do the work. He was very polite and took care to protect our floors. It took awhile for him to find the problem but he stayed with it until the problem was solved. He has a good personality and was polite and respectful at all times. I will use him again.
Louis Rojo
Davion Thomas helped troubleshoot and replace my fan motor. Great job and kept me informed of everything along the way.
Sonya Funk
Clint came to my work and diagnosed our A/C problems quickly. He got the A/C working and wasn't here all day. He was quick, friendly, and smart! Thanks so much!
Lukata Lawrence
The installation crew were on time and efficiently installed the furnace and air conditioner. The furnace needed adjustments to conform to the square footage of my home. The maintenance technician Clayvin was very knowledgeable of what needed to be and corrected the vibrations from the furnace. I am very satisfied with the entire process. I have been with Gordon for the past ten years.
Joseph Gutierrez
Austin and Austin were fantastic! Very nice and helped explain everything!
Isaac Bustamante
Fast, friendly, and super knowledgeable. I’ve had a service agreement with Gordon’s for years and have never had a bad experience. Everyone I have dealt with has been courteous, professional and has taken the time to go over their findings and explain to me in detail any recommendations they may have to improve the performance of my system and to increase its longevity. If I could give them more stars, I would.
Jerry Clements
Very professional! Was on time as scheduled and worked very hard to provide me the best price possible. Definitely recommend Clifton to perform AC service as he was extremely knowledgeable about the repair and provided sound recommendations. Very satisfied with the service and I personally feel Clifton went above and beyond to complete the repairs. Would definitely recommend and use again.
Shel Hunt
Gordon’s Service Experts has been our heating and A/C service provider for at least 20 years. Obviously, since we have been with them that long, they must be (and are) doing things right. We have a maintenance contract with them and they call to remind us when it’s time to set up biannual appointments. Although they always schedule the appointments with an arrival time with a two hour window, in my experience, they arrive at the earliest hour of that window. This morning they had a cancellation, so they called and came early, which was even better. Service Technicians Desmond Tilly and Bradley Keys we’re here today. They were both masked, as was I, and had booties on. 👍 They were both very professional, personable and courteous. They reviewed everything they found and were on their way. Next time I make an appointment, I will request these two technicians get the call. Highly recommend Service Experts to anyone.
Rhonda Russell
Gordon’s installed my HVAC system 4 years ago. They are always very prompt with their maintenance reminders. Their workers are always courteous and informative. I highly recommend them.
r judd
Octavio was very professional and helpful. He explained everything that he did and answered all my questions. We plan on using Gordon’s Heat And air services in the future.
Carol Clark
Davion Thomas Did a great job fixing my heat Thank you Gordon’s!!
D R
I wanted to leave a review because of the great service I received from Bradley and Ethan. They called, arrived on time, and quickly diagnosed the issue, and fixed it. The cost was reasonable, and they were polite, knowledgeable, and professional. I would recommend these two and Gordon's Service Experts!
tanner tiffey
My A/C was struggling to keep up with this recent heat wave. Bryan and Damien discovered that my inside unit was not sealed and taped like it should have been, which made a huge difference. Both Technician were honest and did the job right. They didn't try to nickel and dime me to death, for needless repairs. I've used several HVAC companies in the past, but Gordon's is by far the best. I highly recommend these guys.
Kristin Martin
We have been using Gordon's for our routine HVAC maintenance for 5 years, and have always been satisfied with their service. Every time they come out, they thoroughly inspect and give us a complete evaluation of our system health. After changing out the filters,, they always tell us about their 'Advantage' program. We have always taken the info, and really never given it a second thought. At our most recent scheduled maintenance visit, Randy took the time to really break down and explain th 'Advantage' program was and how it could help us upgrade our system. He has been great to work with from beginning to end! I look forward to many more years as. Satisfied Gordon's customer!
Deeanne Wheelan
Austin was so polite and helpful, took care of things took the time to explain things. Really nice man. Hope he will always take care of our system
Beth Sawyer
The heat pump that Gordon's installed for me was malfunctioning and still under warranty. George diagnosed the problem and worked with the manufacturer to further troubleshoot. The manufacturer determined that the heat pump should be replaced. Chris and Cameron came out to replace my heat pump and did a great job. Very professional, took care of everything efficiently and answered all of my questions. Thank you!
Karen Gonzalez
Tyler did a great job fixing our garage disposal. Thank you.