Reviews of Natal's HVAC, Plumbing & Electrical. (HVAC Contractor) in New Orleans (Louisiana).

Natal's HVAC, Plumbing & Electrical

550 Reviews

342 Comments

HVAC contractor

HVAC contractor

2630 Banks St, New Orleans, LA 70119, United States

Description

Information of Natal's HVAC, Plumbing & Electrical, HVAC contractor in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Natal's HVAC, Plumbing & Electrical

Reviews of Natal's HVAC, Plumbing & Electrical

Lauren Guidry Vlosich

Very happy with this company! Our attic fan was completely broken, and all the hot air was making it hard for our AC to cool our house. I called on a Wednesday, James came by within the same hour to check things out, and on that Friday morning he and another tech, Jarod, had it totally replaced within an hour. The prompt and professional service was greatly appreciated! Fair prices too given the time of year/demand. Would definitely recommend!

Kimberley Keim

Natal's customer service answered my call quickly, listened and understood the issue, and assigned a master plumber to address the issue. They were able to schedule my appointment quickly, and the plumber arrived on time. He was very thorough in his inspection of our facility and promptly provided estimates for all work to be done. This was such a positive experience than ones I have had with other plumbing companies!

Will Gray

We had a hot water pipe burst underneath our home today and were struggling to find someone to come out and help us. Natal’s made it out in two hours, had us fixed up in 30 minutes and offered us an HVAC, plumbing and electrical plan that we could not pass up. Rodney was our technician and he was very thorough, professional and helped us get our issue fixed and water back on in the home. Thanks again and we will definitely recommend to our friends and family.

John Mers

Natal's has been providing great service for us over the past few months. Other AC companies we have called are struggling to provide same day service, but we've had great success with Natal's prompt service calls, even on weekends. I used another company for several years, but have switched to Natal's. Our most recent technician, Mike, did a great job on a Sunday service call!

colleen kane

I had a leaking seal that was probably something I could have repaired on my own, but preferred to seek assistance from a professional just in case it turned out to be a larger job. It was just what I thought, however the job was completed much quicker than I would have been able to myself. Customer service was fantastic, and Devon was very friendly, professional, and efficient and even gave some love to my 14 year old dog! I also travel for a living and they were extremely accommodating to my availability/schedule and still very quick to the rescue. I will absolutely use Natals in the future for plumbing needs and possibly others!

Janice Chaffin

Angel and Ty were very thorough. They were very professional and friendly. They cleaned up before they left and took precaution to cover my wood floors. Natal’s also is digital and techs have iPads. No more trying to read the after visit report on a carbon copy.

sarah Adkins

While the AC going out is never a pleasant experience, with Natals it can be!! I have used them 3 times now. Unfortunately, always after hours but it was worth the price paid! They are prompt, educated, kind, transparent, and thorough. I will always call them for future needs. Highly recommend!!

cherie cabos

Devon did a great job repairing our dryer venting problem. He assessed the problem quickly and took videos of the work to show us what the problems were and how he fixed it. Devon was professional, knowledgeable and very respectful of our home. Would definitely recommend him!!

Tarak Anada

Raiko was a fantastic technician. He was very knowledgeable, professional and quickly fixed my A/C for half of the price a different company quoted me. I highly recommend using Natal's.

Kayleigh Eppling

Dan Aust was our technician and he was excellent!! 100% recommend this company and Dan. We needed same day service and they came within 3 hours of us calling. They were very responsive, helpful, and friendly. Very satisfied with our service.

Melanie Munsey

I signed up for a maintenance plan with Natals for my HVAC system. Initially I submitted a request via the website but didn't hear back. Upon calling, it was easy to schedule an appointment for the service. The blocks are about 4 hours but they indicated they'd send the tech out first thing which was helpful. Text and email follow ups were convenient. I thought I had explained having 2 units that control the house, but was surprised to learn that required two maintenance contracts. I suppose it makes sense though given it's the same property I'd have expected at least a discount on the second given they'll always come same day for maintenance on both. The tech was very nice (Brandon) and explained everything he was doing. I had a weird thermostat connection issue which he was able to troubleshoot for me. At the end, he recommended a deep clean of both blower units at an added cost. While the maintenance plans discount additional services as add-ons to the visit, he wouldn't be able to do it same day as he needed to go to another appointment. I totally get and respect that, but was disappointed that the pricing wouldn't be honored for a future visit as it wasn't my fault that the work couldn't be done within the same visit. The best they could do was to charge full price for one cleaning and discount the second as an add-on. I decided to wait on paying for this service as given how expensive the cleaning would be ($800+ for both), I will now price check other options to see if this can be done more inexpensively elsewhere. Had they honored the full add on service pricing for both in a later visit, I would have scheduled and paid for it at the time but will now see if there are cheaper options available.

lisa lopez

Rodney was nice and easy going.After so many instances of service men lying, breaking, not fixing correctly, disappearing and overcharging, I no longer trust my instincts. But Rodney turned out to be true. He came to the appointment on time and explained and answered all my questions. Two days later my water heater was installed, and I was thrilled to find hot water when I came from work. Before, I had to had to light my water heater heater if I wanted hot water, basically once a day — it really only light one tank full of water, and after that, it would not stay lit . I CC lived like this for over 6 months, this is how much I dreaded dealing with finding a plumber to do the job!. Will definitely look to them for future plumbing, and electrical needs.

jeanette shaw

Byron Joshua was professional, prompt and neat. Diagnosed problems and gave us a variety of solutions to choose from. Cleaned up after himself. Helper was also excellent. He is our new plumber. Office staff are very helpful.

Cynthia Eicher

Our downstairs heating unit went out on Sunday afternoon. I sent a message to Natal’s & left a phone message on Sunday evening. When I called Monday a.m., I was given an appt. for that afternoon which was most appreciated with ambient temps in the 50’s! Nidal was on time, diagnosed the problem, & gave us options. Today he was here early to do the repair, made sure the unit was working properly (temp = 95F coming out of the floor register), & showed me what he replaced. Job well done!

Angele Burns

The technician, Nidal was very professional and personable. This is the same gentleman who came out to my father's house four years ago. He actually remembered assisting my dad. I was happy that Nidal came out again. This is an honest and trustworthy company!

Vic Dantin

I had previously used a couple of different HVAC companies, and neither of them could figure out what was causing the issue with my heater. Natal’s came out and diagnosed the issue within minutes. They do a great job communicating with their customers about when the tech will arrive, and our tech Raiko was great at explaining what our issue was and what was causing it. Absolutely recommend.

Jennifer White

Devon did a great job on our plumbing issues! He and his assistant stayed late to make sure everything was working right. They got our house in top shape in time for Thanksgiving. We will call them again!

Garren McKelvey

tech was efficient and did a good job. the work is quality. he took his time to get it done right. Pricing was higher than I wanted, but reasonable for the work done. I would use these guys again.

Julia Hollings

Natal's is the only AC company I will recommend - they are super professional, responsive and highly knowledgeable. Raiko did a great job with recent duct and vent work and I am so happy that I called Natal's when I needed AC help. Call them!!

Rebi Ramm

My technician was professional, the work was done well. My concern is more that when I asked for an itemized receipt for a $550 repair, I was told that this would not be possible. I understand that labor and parts cost money, but it seemed odd that I would not be allowed to see the cost breakdown.

Anna Aldrete Springer

Michael Lanoue and his colleague did a great job installing our mini-split. Very knowledgeable and friendly. We thought it was a safety bonus to receive a text with his photo. Very happy with Call Natal’s!

Andrew & Leah Fink

I love all the tech’s I’ve worked with. They’re all very nice and walk through what they’re doing. They’re also courteous of your space. My only issue is getting ahold of some one on the phone to schedule appointments. Overall would recommend. We get quarterly maintenance and it’s well worth it.

Troy Riles

Repair man Devon came whit in a half hour of estimated time of arrival, very nice and respectful. Explain everything from what needed to be done and cost.He completed job in a professional timely manner.

Julie Slick

Rodney did a great job. He explained the possible problems, and how the problem would be diagnosed. He was able to clean out the clogged pipe and we are back up and running. Very satisfied.

Al Miller

The technician was awesome!!!! He was very knowledgeable and took the time to explain to me how to prevent the type of situation in the future. He also caught another problem and told me the remedies to solve that issue. I highly recommend this company!!!!!

Boost junkie

Devon was amazing, prompt, professional and fast. Would recommend to anyone. Thank you so much for coming out so quickly during this holiday week.

Betsy Sleeper

Nidal, Mike, Roy, and Rodney were all great! Nidal is very professional and really helped walk me through a smart thermostat installation! New furnace was a looong job and they worked very hard. And the plumbing repair was well explained as to what my options were. There was another guy too (I’m sorry I forgot his name 😳) who was very professional as well! Thanks guys!

Johnnydee Dottery

Service was excellent. Repairs were done on on time. Tech was friendly and professional. He explained everything that was being done. Did Repairs in a timely manner.

Joe D

Natale's HVAC services recently installed a new A/C and heating system at my house, after the old system finally gave out. They were always in good contact with me via phone and email, and everything seemed to go really smooth. Patrick and his team even lent us a portable A/C unit and set it up to make the downtime more bearable, especially for the kids. Mr. Joe and his team of installation specialists did an outstanding job and they even went over every detail with me before, during, and after the job. A few times my dog ran out the front door, and they ran down the street after him to get him back. They were stand-up guys and treated us well. They offer unbeatable financing and different equipment options at different price levels. This was a full inside and outside job, and they brought us up to code and provided us with a great system that blows cold and should last for a long time.

Robert

Natal's has been excellent to us. They have done two repairs for us and seasonal maintenance. Once, they came within 20 minutes during an after-hours summer A/C emergency. Angel, Nidal, and the others are professional, considerate, and just generally great people. I cannot recommend this company enough. Seriously, it is almost weird how good they are; you just do not see service of this caliber for home maintenance issues.

Jennifer M. Lear

Ryan was great! Knowledgeable and gives insight on all of your possible issues. He was very responsive when he needed to locate freon in my area and having to be longer than expected. Came and completed the job. Gave me information regarding a follow up. Very happy with services.

christine Erhardt

Our technician, Joe, came for regular maintenance. Little did he know I had big challenges with our system that I hoped he could help with. Joe was patient and knowledgeable. He took his time to really understand the problem and offered a few possible solutions. He recommended we meet with someone within the company that specializes in problems such as ours, which I appreciated. He seemed to really want to help us find the best solution. This is my second experience with Natal’s have have been happy both times.

Agustin Crespo

After much looking for multiple suppliers to fix the plumbing in my duplex I found Natals and they didn't disappoint. They were very communicative, professional, fast, and had a good price considering the current market. I would definitely use them for my plumbing needs. My technician was Steven Wilson. I also attempted to use them for AC, but the price did not meet my budget. However, the representative Patrick Higgins was friendly, and professional and got me a quote fast.

Michael Landis

Showed up and presented me with all options and how much each would cost. Answered all questions I had and left me feeling satisfied that my plumbing would continue to work.

Rachel Kiley

I cannot say anything bad about any of the services I received from Natals. Prompt, professional, and quality communication! I will highly recommend to anyone who needs a recommendation for plumbing/electrical/HVAC!

Amelia Whittington

Cannot recommend Natal’s enough. Having your air conditioning go out in the middle of July in New Orleans creates a bit of panic, but everyone I worked with at Natal’s helped me feel so much more calm and confident that the situation would be resolved ASAP! Nidal and Joseph did a wonderful, fast job repairing my system and they were so communicative with me about what was wrong, how it would be fixed, and what it would cost. The price was reasonable and I will absolutely use them again. Thank you, Natal’s!!

DEDRIC Lee

Wish that I would have remembered to schedule maintenance because the drain clog caused me more than the service fees. Or if the drain wasn't glued I could have done it myself and saved a ton of money. But I do not have any bad experiences with Natal's.

Michelle W

As always, Natal’s was respectful, timely, efficient, and professional on fixing some ductwork and vent repair to help my 14 year old system run its best. The crew for Natals has always been top notch and I appreciate their work and their professionalism

Kyle Hughes

Natal’s is hands-down the best AC service provider I have ever dealt with. Fair prices, thorough and knowledgeable technicians. 5/5

Angele Burns

Today the same technician showed up with the same personality and professionalism as he did 4 years ago. He is and was awesome! I highly recommend this company to solve all of your hvac needs!

Alfred F.

Technician was knowledgeable and polite. They made it out quicker than any other company. Will use them again and plan on getting on their maintenance plan.

David Murdock

Always a great experience with Natal's....today was no different. Joe was very professional and diagnosed the issue with root cause very quickly. The previous owners had apparently stacked items for storage on the plenum causing damage. Joe was transparent in the two options available with pros/cons listed. We also subscribed to the annual maintenence program to ensure a properly operating HVAC system. Thank you, Joe.

James Crowe

I have used Natal’s several times and will remain a loyal customer. Always professional. Always informative. Always fair. Great company IMO.

Anne Harper

Very much appreciate the professionalism and care taken by Natals. I feel better knowing that my AC and heating systems are getting the routine maintenance that keeps them running smooth.

Amber DeVille

Steven was very responsive and answered any questions that we had regarding our services. He gave us realistic expectations and what to do going forward.

Sharon Sheridan

Technicians were very polite, punctual and efficient. They explained everything very succinctly.

Justin Lepine

The first thing I did when my A/C went out on me was google the best A/C company in the greater New Orleans Area. Sure enough Natal's Air Conditioning was on the top of the list and they sure did deliver. After having a couple companies come and quote me a ridiculous price, I was reluctant on having my A/C replaced. I was constantly putting bandaids on my old unit which was over 25 years old. It was a complete 180 experience with Natal's. Ever since the first time I called in and spoke with Monica I felt like I was treated like family. Patrick gave a thorough assessment of what I needed done at fair price. The crew showed up the next day and were first class people. I would like to thank Mr. Joe, Joe Jr., Ralph, and Adrian for being true professionals. Any concern I had Mr Joe took time to answer all my questions and even took time to teach me a few things! Highly recommend to anyone with A/C issues just give Natal's a call, you won't regret it or be dissatisfied!

Pam Fiegel

Nidal and his helper did an excellent job in performing the annual maintenance for our main and split HVAC systems. We can always count on him! Great job Nidal!

Robert Stinson

The full service provided was excellent. Electrical and HVAC was the complete package- Thank you!

Emily Marks

We used Natals to clean our dryer vent. They came out the next day after we called. Our technician Rodney was prompt, very professional, and quick, while also giving the issue the attention it needed. It was a little pricier than we initially intended to spend, but felt that the quality of work was worth it. Would definitely recommend!

Bonnie Dickerson

I can't say enough positive things about Natals. Shortly after moving into our old Uptown NOLA house the AC went out. We called 6-7 companies and got quotes and suggestions for a new system. After speaking with Patrick who was the most knowledgeable and also understanding of the kind of system we were looking for, we were SOLD. Patrick and his team installed a new custom AC and heat pump system that has been great for our almost 100 yr old house. The install guys were professional and very nice. I have to also mention for aesthetic reasons I wanted our new thermostat panel on a different wall and the new returns located in specific locations. They listened and made it happen! After the system was installed we had a few kinks pop up (understandable in a very old house with a very high tech system) but they were there pronto trouble shooting and get it running. I look forward to our annual maintenance service with Natals they are all great guys and the ladies in the office are great too!

Walker Dupre

I continue to use Rodney for every plumbing repair due to professional skill set, prompt, fairly priced, and attention to detail in work performed as well as explanation of the work process and photos of job emailed with summary of work performed. I highly recommend his services and that is not an accolade I give casually. It’s rare these days to find those who truly take pride in the quality of work provided. Rodney and his team are a rare gem. Thank you again for saving the day.

Cydnie Johnson

Extremely professional, prompt service from the front office and Natal the repair technician. My initial service call was for my AC leaking. After further inspection the technician determined my issue was plumbing. He contacted the office, another appointment was set for their plumbing department and the issue was solved at a fair price.

Jeanie J

EDIT: after posting initial review they did reach out by phone, text, and email. They came out again to look at the work and remedied all issues I had with original installation. I’m very happy with the end result. Thank you very much.

Carvin Graves

Team was responsive and worked with to help a customer that was unable to communicate and made sure their HVAC system was working properly.professional atmosphere

Martha Lemoine

What a wonderful experience! Joseph Penninno was delightful. As an older woman living alone, it was great to have someone as courteous, professional and caring. Thank you . Will recommend Natals( and Joseph) to everyone. Martha Lemoine

Dennis Kamstra

Natal's service is great. The tech today was Raiko and he provided the courteous profession service I've come to expect from Natal's. We have fall and spring inspection service and is well worth the money to have the peace of mind that all equipment is in good order.

Brian Banta

I called yesterday they came same day, ordered the part they needed and installed it the next day.

John Turner

I am very satisfied with the service I have received from Natal's. Kyle, the technician had quoted me a price and that was exactly what I was charged. The work was professional and completed on schedule. I will recommend Natal's Air Conditioning and Heating to anyone looking for quality repair and service. Again, I received excellent service from Natal's. Joseph, the technician was a total professional who diagnosed the problem and solved it immediately. I very much enjoyed talking with him and would highly recommend him and Natal's to anyone who would be in need of their services. Last Friday I had Natal's install a new condenser and coil assembly to replace my old unit. The technician, Habib, was very professional, did excellent work, and I was well satisfied. It was the quality work that I have been very pleased with in all of my dealings with Natal's.

Rick Gratia

Technician did not show at the initial appointed time the previous day, but company acted promptly to correct the situation. Another gent showed up and took the time to analyze our system issues to the best of his ability. Very professional and patient in explaining the possible issues and corrective actions.

Kay Franz

Davin was prompt, courteous, and professional. He cleaned up after he completed his job, did not even break for lunch!

Mary Alexander

Natal’s customer service is excellent. The quality of their work is great, but it’s the professionalism and care that their people show that is beyond exceptional. Since installing my new HVAC system, I’ve had a number of Natal employees at my home and can’t recall each name and they have all been awesome. I will call out the two I remember….Joseph Pennino and Patrick Higgins…excellent customer service!

Lisa Cates

I have been using Natal's services for about a year now for plumbing both routine and emergency as well as HVAC and every single time they have been fantastic. The people in the office as well as the technicians are knowledgable and very responsive. I would highly recommend their services!

Jarred Badeaux

They did a great job. In a timely manner and they guys were very nice.

Kathleen Grumich

Stephen was efficient and very helpful. We have used Natal before and always been very pleased.

ashley johnston

Michael was extremely prompt, kind and knowledgeable. We were very grateful for his help on a Saturday and he worked quickly to help us get back up and running! Wonderful experience.

Wendy Morris

The repair person was very thorough and professional, and repair was done in a very timely manner. I am always more than pleased with Natal’s services.

Jen

Had a tankless water heater crisis- no hot water! My regular plumber said they might or might not be able to get to me that day, and I felt like that was unacceptable. I looked around, and after reading some reviews, called Natal's. Of course they could come later that same day! Mr. Faucett was knowledgeable, courteous, and fixed the problem in no time for a very reasonable price. I think I have a new regular plumber!

Amanda Reynolds

We had Rodney and Cody on site today to deal with an emergency leak. Both were incredibly kind, prompt and efficient. They were able to diagnose and solve our issue quickly, and also gave us useful recommendations for improving our overall systems based on a thorough inspection. Thank you both so much for your fantastic work!

Lisa CATES

Rodney uninstalled plumbing and added a pot filler for kitchen remodel and found problems with old pipes. He was able to diagnose and fix, saving a lot of potential future problems! Even my cabinet guys thought he did a great job!! Thanks for always being professional, thorough and so very helpful!!

Martha Pearson

Natal's has been fantastic to work with so far! Quick, reliable and informative team!

Michelle Russell

The experience was great, the technicians were professional, courteous, friendly, knowledgeable, arrive on time and finished the job in a timely manner.

S Y

My A/C became clogged and started leaking through the ceiling on a Saturday morning when we were under a heat advisory warning. I connected with a local representative when I called the emergency number and the technician (Cody) came out that evening despite being very busy with emergency repairs during an August heatwave. I appreciated that he called me a couple of times throughout the day to keep me posted on his timing. When he arrived, he promptly solved the problem and communicated about everything that was going on very clearly. I was impressed by Cody's professionalism and I would definitely use Natal's again.

Tasha Richardson

Definitely will be using Natal's service again. I called them at 6am. They had someone out the same day by 9am. The technician was Kyle. He was very nice and very knowledgeable. He found my problem and had my ac running within 30 minutes or less. He cleaned my outside unit and did a thorough inspection on the unit inside and out. He took pictures and explained to me everything that he noticed and that may require some maintenance to keep my unit running smoothly. Price was very reasonable. I spent more money on my ac unit a month ago with a friend of a friend that supposedly gave me a deal... But really didn't. I highly recommend Natal's if you need your ac serviced. Ask for Kyle! He gives excellent service!

Richard Westmoreland

We’ve had the guys at Natals at our house a couple of times in the last couple of months, for both plumbing and HVAC issues. Every single employee that we’ve met - exceptional. Everyone of these guys were total professionals, very knowledgeable, they were experts. And everyone seemed to love their work, and loved working at Natals. True craftsmen - rare in New Orleans. We’ll never use anyone else.

Alan Green

The Guys were very professional and explained the repair in a way that was easy for me to understand.

Toby Holdridge

Natal’s was great.I called based on a friend’s recommendation and could not have been more pleased. They sent reminders for the appointment and Nisan was right on time. Completed the repairs quickly and didn’t try to upcharge. Very happy with Natal’s.

Robert R. Gannon

Except for bending my attic door, scratching both sides of hot water heater and leaving all of the old pipes and fittings in attic which I had to throw out, I was satisfied with installation.

Derrick Toups

Natal's was a breath of fresh air given my history of poor interactions with plumbers in New Orleans. My expert Rodney efficiently diagnosed a problem with our gas line, quickly and cleanly repaired it correctly, and provided us with much useful information. I highly recommend Natal's and will use them for plumbing needs in the future.

Skylar

These guys do more than air conditioning, and you can file this review under plumbing. A water pipe sprang a leak in my carpentry shop on a Sunday, and Natal's showed up the next morning and replaced the main water line before lunch. They worked fast, the guys were professional, their fee was reasonable -- this counts as a top-notch experience. Natal's was well recommended by another local business and I can see why. I would not hesitate to call them again. They also do electric. Recommended.

Christian Duffard

Recently about a year ago we had an older beat up r22 system that was on its last legs, we had natals install a new diakin system at our home, they removed and disposed of the old equipment for us and installed brand new equipment with new ducts and returns in every room. ever since the home has been cooled better and colder than it has ever been while costing much less to run, I remember they had a defective part during the installation that caused complications but they were there everyday until they got it figured out, definitely a great company that stands behind their work.

Trevor Hansen

Whenever my air conditioner is on the fritz these guys always come through for me. Have been using them for years, great company great service. Mr. Nidal is the best.

Colonel

Call Natal's performed several services for us since moving into our home in December 2020. They offered suggestions, explained clearly our options and pricing, showed professionalism, and installed our new generator. We are extremely satisfied with their services.

Tina Dirmann

We can't say enough positive things about Drew and Rodney (from Natal's Air Conditioning). They quickly and painlessly removed a dead water heater from our attic space and on the way out, fixed a newly jammed garbage disposal (at no extra charge). They were professional, courteous, timely and worth every penny. We would certainly recommend them and we will personally be using them again!

Richard Turner

The service provided was diagnostic assessment of the ventilation of my air conditioning system. We are waiting an estimate for the services that are needed to repair the issue. He is professional, punctual and I would recommend him to anyone I know.

Ricky Skidmore

Natal's was an overall great experience! The entire process was smooth end to end from scheduling the appointment, showing up on time, and communicating ETA. Upon (on time) arrival, Natal did a fantastic job diagnosing, communicating, and resolving the issue. I'd highly recommend Natal to future customers and work with him in the future.

Judi Crooks

Great service, needed a same day appointment and Kyle showed up about an hour after I called. Patrick and Kyle worked quickly to diagnose the problem and explain it to me. My ac was running cold in no time. I was kinda scared at what the price tag would be with same day service, but it was very reasonable. They also took the time to explain the yearly maintenance plan, and because my ac is an older unit, I decided that would be a good idea. Very happy with the service and highly recommend!

Daren Porretto

raiko was very professional and thorough with explaining with what was wrong and how to fix it! would definitely recommend.

Missy Bonnell

Courteous and highly professional company. They were very communicative.

Joyce T

Nidal is awesome. Efficient, friendly, knowledgeable, etc. He fully explains what he is doing, what might/does need to be done, and gets it done quickly and completely. Would recommend him for a raise!!! :-)

Marshall Harper

We had a great experience using Natal's Air Conditioning for emergency service of our air conditioning unit. Joseph was very polite, professional and responsive. He took the time to thoroughly explain the issue and what the solution would be. He went even further to help us understand how best to maintain the unit each season and other services that they provide on an annual basis. Will definitely call them again and will ask for Joseph if he is available. Thanks to Natal's and Joseph.

Leann Jaroczynski

Natal’s was great! Needed them for an emergency service and they were quick to get back to me and make a visit for a repair. Joe was so great and explained everything clearly. He was quick and very professional. Very happy with my service!

Leigh Scardina

Love, love, love Joseph! Great guy, very knowledgeable, very willing to explain things in depth. He’s always welcome here!!

Rachel Comeaux

Natal’s is always professional and prompt! They are always on time and committed to the job! They’re 24/7 service is greatly appreciated. Keep it up!

Stephen Winningkoff

Michael Lanoue provided fantastic service. Came out on Wednesday evening to diagnose issue and found the fan motor was bad in AC unit. Came back on Friday morning and changed motor. AC back up and running by 10:30 am. Michael was very knowledgable, courteous and professional. Did a great job. Natal's always provides excellent service and takes care of all of my issues. Highly recommended.

Joel Dinerstein

Nidal knew the problem from our phone conversation, and he came after-hours to fix the electrical problem of my AC (cut wire, blown fuse). He arrived promptly, and walked me through each step. I recommend him and this service to everyone in New Orleans.

R Martin

The technician, Nidal, was on time, very nice and efficient, and he explained things very clearly. I really appreciated the way Natal's kept in touch, reminding me of the appointment, telling me when Nidal was expected, and sending me a photo so I would recognize him. This, as well as everything he did on his visit, was thoughtful, customer-oriented service. I now have a contract with them because I was so impressed.

Elizabeth Scollo

My husband and I are VERY happy with our service!! We were having terrible luck finding someone reliable to hook up our heat and then we came across Natal's! We needed our heat hooked up, and we were hoping it could be done as quickly as possible. Natal's came out the very next day and had the job done in two days! They made sure everything was done safely, and correctly and at a fair price. WE HIGHLY recommend Natal's.

Summer Wines

Angel Benjamin was phenomenal. He explained everything he was doing and informed us of prices before services were done.

Melissa Jenkins

I called because my air condition stopped working. Today was Is August the 8th and he came out in a timely manner and and solved the problem. My capacitor had went out on my home unit outside. He diagnosed the problem right away he went to his truck and got what he needed he came back and fixed the problem in under 30 minutes. My air condition is running wonderfully thanks to my technician. I highly recommend this company.... Sincerely, Melissa Jenkins

Eric Flynt

These guys were fantastic. Patrick and Kyle quickly identified our problem and gave us multiple possible solutions, depending on how much we wanted to spend now vs later. We opted to replace our ancient furnace. Mike and Railko performed the job. They were professional and friendly. Did a great job, arrived and finished right when they predicted, and explained everything to us. Highly recommended.

Huy Nguyen

Trustworthy, Clean, Fast, Polite. I relied on Natal’s advice with complete confidence. Overall the best experience I’ve had with a home services company.

Jennifer L. Garin

I always have the best experience with Natals for our business!

Bridee Maxwell

We have used this company multiple times and they are fantastic! Raiko is wonderful, professional, on time and efficient. Highly recommend even for weekend calls. Worth the money!

Anna Suphanniam

Ive had the same trusted AC guy for 15+ years, but he could not reach my unit in my new place on the roof. So, I looked up Natal's and took a chance. The person I talked to on the phone was very kind. They were able to get a tech out sooner than expected, which was great. I made sure to tell them that my AC outside unit was on the roof of a two story condo building. They assured me that their tech could handle it and he did! The tech (forgot his name) was very friendly and clean. He had no issues getting on the roof and found out the issue quickly. He found that he did not have the part to fix it, so he went back to the shop and I was not charged for the trip, just the part. He fixed it, double checked everything in both the inside and outside units, and made sure it was blowing cold air before he left. Would most definitely reccomend! When my guy retires, I'm switching to Natal's.

BRUCE J RICHARDS Richards

Nidal, Aaron, Rodney, Patrick and all of the crew at Natal's were a pleasure to work with and excellent. We found mold in our ducts and on some vent registers, so called Natal's. Patrick came out and analyzed our system, identifying issues and putting together several options. He worked with us on a solid estimate to do the work that best suited our needs and budget. The crew that installed new attic duct work and cleaned remaining duct work was always very considerate, hard-working and thorough, staying until about 6:30 PM to complete the job in one day. The new ducts look great and will work more efficiently and healthily. While working, the crew identified another issue-- mold in the insulation of some of the vent register boxes -- and came out at the next available opportunity to replace the vent box insulation at no charge. We highly recommend the team at Natal's for any of your duct work needs!

Doron Klemer

Devon came outage 8am on Xmas Day, explained the problem we had with a burst pipe, gave us options, and fixed it within an hour. The best service.

Susan Mechler

Nidal Ibrahim was super informative and helpful and fixed our A/C was fixed very quickly.

Bobby Johnston

Kyle Paulson did an awesome job getting my a/c back up and running. His customer service was excellent. He went above and beyond to make sure my a/c issue was fixed to my satisfaction. I have been using Natal’s for many years and they have never disappointed with their customer service. They are a great company to do business with.

Mark Johnson

Had two great experiences with this company thus far. Both times they were able to come out the next day. Prices have been consistently lower than other competitors in New Orleans. Very knowledgeable employees and able to explain and offer multiple options for repairs. Will continue to stick with Natal’s over other options in New Orleans.

Amanda DeSantis

My Natal’s experience was great! I worked with Le and Patrick. They quickly diagnosed my A/C’s issue, checked my whole system, addressed all the issues, and answered all my questions. They were so professional and friendly. Le and Patrick both explained all the issues clearly and spent time educating me about my A/C. Excellent service and great people! One can tell they really care about people! Thanks guys!

Shennen Martin

Cody quoted my project. He came in very friendly and kind. He was thorough, and prompt with supplying the quote which included detailed pictures. Nidal came to complete the repair. He, also, was friendly, kind, and thorough. It was a repair that took half the day. Nidal was very professional and timely under the circumstances. I had a job that was in my second story attic, mid-summer, in a very tight space.... and he was extremely pleasant even though my job must have been a huge inconvenience. Finally, the part on my system that needed repair required ordering.... it was in the same day, and the job scheduled for the very next. To add, the work they performed is guaranteed for a year. I am a very satisfied customer. Will absolutely use in the future.

Lori Hastaba

Having just moved back to the NOLA area, we were not sure who to call to completely replace and overhaul our HVAC. We could not be happier with our experience with Natal's! Patrick is an exceptional project manager and Joe is equally exceptional as lead technician. He and his team were always prompt and polite, and all involved are true professionals. I highly recommend Natal's.

Kristi Luttrell

Michael was outstanding. He was patient, took his time and explained everything. I feel like I got the best service possible and will be using Natal's again.

Chris Marshall

Updated Jan 2022. Nidal came out to assess and repair the mini split I mentioned below. It failed because of user error, not the unit or the installation. He was again professional, courteous and efficient. Don’t hesitate to use this company. ———————————- We needed a mini split for a room not covered by central HVAC. Patrick came out, assessed our needs and recommended a great solution. He also helped coordinate a carpenter to come out first and make needed modifications to the wall. Installation was smooth and professional as well. Everyone was very courteous and professional. We will definitely be picking up a service contract with them going forward.

Renelle Brown

Had the best experience with Natal’s. Rodney was very professional, punctual, and informative. We had a new hot water heater installed and one call to Patrick was all it took and the job was done. Thanks to both of those great guys!

Dick Cole

Mr. Michael LaNoue and his assistants Aaron and Chris were very professional in the installation of our new mini-splits. Mr Mike took the time to explain to us how the components worked as they installed them, and with his hands on supervision they completed a neat and efficient job. Thanks

Marjorie Harris

Cody our tech is AWESOME!!! We are so happy to have found such a skilled and knowledgable HVAC guy. After having two other companies come out that both misdiagnosed the issues, Cody walked in and assessed the issues and addressed them, and we had cold air finally!!! He explains everything you need to know, and now I know what to look for! He also pointed out a couple of things that we will need to repair eventually, but was not trying to sell me on anything like the previous companies were doing.... Basically too lazy to repair and just wanted to sell me something new! I can not recommend them enough!! Thanks Cody!!!!

txdude74

Natal's recently replaced my home heating, cooling, and duct work. Their prices were consistent with other companies, but their professionalism, communication and quality of work made them stand out from the rest. I am pleased with the entire job! Patrick, Michael, and Raiko made an excellent team!

Steven Peyronnin

Extremely professional and responsive service. Will definitely use again. Nidal was our technician and went above and beyond to resolve a small issue with the drip line that wasn't part of our initial call. Feels good to find a company you can rely on for any future issues.

Brian Skinner

The associate the came to our house was very attentive and respectful of everything, including our time. He explained things very well and understandable for a non-HVAC person. Its only been two hours since the service so it is difficult to tell how it will work for the long-term but right now it is great.

Aaron Kala

Joe did a spectacular job repairing our AC after a lightning strike in our neighborhood fried many of the electrical circuits throughout our house. He was incredibly professional, and kept us updated as he worked. We cannot thank him enough for his service.

Ruth Barrios

Natal's installed Generac generator. They dealt with parish permitting issues and everything else that came up. Staff was knowledgeable and professional. I highly recommend this company.

Anna Giorlando

Natal’s is the best! They let us know when they were on their way and came out first thing on a Monday morning. Cody was our technician and he was very knowledgeable, helpful, and polite. He walked us through what he was seeing and explained his recommended fix. Highly recommend using Natal’s! This company looks out for their customer’s best interests. They will not gouge you $

Aaron Jura

Our first time using Natal's for plumbing services and I definitely recommend using Rodney from Natal's for all your plumbing needs. He was on-time, worked hard to get the work done for us, and even stayed after to fix another issue we discovered. Definitely 5-star service. Thanks Rodney.

Morgan Pfost

I have used Natal’s multiple times to service my rental property - most recently to completely replace the HVAC system. I’d like to thank every member of the team that completed the work - Patrick the Manager for keeping me updated and informed of the work being done; Kyle the technician who originally diagnosed the issue with the old system and thoroughly explained all the options to me and the installers Mike Jr, Jack and Raiko for their exceptional work in completing a major task in one day. There was a potential issue of a leak that was really old prior damage but that Patrick and his crew sourced work for an patched up no questions asked. I can’t recommend Natal’s highly enough. You will have a great experience with these guys!

Robert Presson

Very professional service, great price, no high pressure sales tactics. Ryan did an amazing job and was very knowledge and polite!

Andrew Whitehurst

The plumber got here early due to a cancellation elsewhere, and he stopped the toilet from leaking onto and through the floor. It was a crisis, and he stopped it.

Jay S

Had Natel's change all of the duct work in my 38 year old house. Since it is two story, some of the ducts could not be replace and had to be cleaned. The price was very fair and they did an excellent job. Patrick and his crew, Joe, Adrian and Ralph, were very professional and it was a pleasure to deal with them. I was also impressed with their concern to clean up any mess that they made. The office staff of Lisa and Monica were also very pleasant and kept me updated. I would highly recommend Natal's.

Jesse Jacobi

Second time in a month I've had Rodney come out for different scenarios. Explains in excellent detail what solution he has for my service, how he will execute said solution, and has you review his work. Absolutely a pleasure to have work done by him from the Natal's crew.

James White

Absolute top notch service. My A/C was out and Nidal the technician treats you like family and gets the job done fast and efficiently! The whole process was as smooth as can be! And super quick at diagnosing the issue. Thank you to your whole team!

Jenestaer Horne

After having another company install a "New" Central System, the company came out 8 times in 8 months "Fixing" the problem. Turns out the system, although installed in December 2017 the outside unit said it was manufactured 2013(red flag), turns out the unit in the attic had a Freon leak and other problems. After the last fix, no air for 3.5 weeks and a company owner who said "I did the best I could". I decided to get an entirely new system. I contacted Natal's Air Conditioning & Heating. I had an appointment with Patrick and needless to say; I was totally impressed with his knowledge, he listen to my plight, examined the system and noted the deficiencies. They are not the cheapest, but certainly one of the Best, you get what you pay for!! They arrive Tuesday at 8:00 am. There were 4 trucks and 5 men including Patrick. they did not leave until 8:30 or 9:00 pm due to the promise fulfilled that they were not leaving until the job was complete, which included: removing the attic stairs completely, removable of system installed in December 2017 and also removed a old system that had be left by the previous company contracted to remove the system but was left; installing a totally new system. Did I mention that after installation, Patrick sent a carpenter to install the trim on the attic stairs and ensure that my ceiling was left in perfect condition You would not believe I had any work done, except the feel of wonderful cool air coming from my newly installed system. Thanks to Patrick and his team who are the most professional, hardworking and kind group of young men I have had the pleasure of meeting. Thanks So Much!! JH

Tina Lemoine

Cody showed up within 3 hours of my phone call and it was a Saturday. he did an excellent job and was very polite and easy to work with. In the future I will request Cody for any repair work I need.

David Aiken

Dan is the Best! Got us hot water on a holiday weekend in the freezing cold!

Angie Bee

Joseph was very professional and polite educated me on the use of my AC and services that I may need. The office personnel was also professional and nice I was a nervous wreck when I called and she had me laughing the whole time got my mind off the flood and water pouring from ceiling I was experiencing from my AC thank you it was a great pleasure using your AC service.

Jacob Vafides

I had been having a steady leak from my compressor for over a week, when I called Natal'sNatal's, they sent out a technician in a timely manner and has the issue resolved in no time. The technician, Mike, was very professional and courteous. I will definitely recommend Natal's in the future.

Erin Lott

The evening before Father’s Day (Sat. night); My A/C was not keeping up and the temp was slowly climbing in my apartment. I called a few places, but Natal’s was the ONLY company that could have sent someone right away. There was $150 service charge being that it was after hours AND a weekend, but that was about average. About an hour later a technician, Nadal, (not Natal like the company) arrived at my apartment. He was courteous, professional, and explained the problem and the solution very well. I would DEFINITELY recommend them!!

Dave Skey

Outstanding service from each person I dealt with. Had 4 technicians over the course of 2 days (had to have central AC replaced) and each was friendly and knowledgeable. Communication was outstanding, both with regard to setting up service visits and with follow-up to make sure everything was working well. Highly recommended.

Mary Saltarrelli

Natal’s is professional. Hard to grab the right adjectives to express how great they are. Much appreciated!

Ed Brabham

We had our first service call today since our installation, and it just reinforced my earlier decision to choose Natal's. From the initial phone call to Kyle's arrival less than 2 hours later, every aspect of this service was at a five-star level! This is no surprise, though; it was a repeat of our satisfaction with the installation process. I can tell you from my own past hits and misses that this is far too rare in the HVAC business. I sure don't regret choosing Daikin equipment and Natal's Air Conditioning to install it, and Highly Recommend both! Thank You!

Rita

Natal’s responded quickly when our AC went out on a weekend. Le was very helpful, fixed the problem, checked the entire system to make sure it was working properly and found another issue that needed attention as well. He offered to fix it but wasn’t pushy at all and gave us the option to do it ourselves. He saw we had a new air filter sitting there waiting to be changed out and insisted on quickly changing it for me at no extra charge. Thank you so much Le! Excellent service!

Daphney Jean

James is a wonderful electrician. Professional and take time to explain to a new homeowner.

M F

We had the pleasure of meeting service technician Joe Pennino when our AC went out. 2 days of sweltering heat turned into a breath of fresh air! This young man really knows his stuff! Of all the technicians that have serviced our AC he was the most knowledgeable--we learned more from him than from ANY of the others--and believe me there have been quite a few. Joe replaced the motor to our unit and had us back in comfort and cool in a short amount of time. Joe showed us the main cause of our problem and gave us some tips on how to correct the situation. We will be calling Natal's in a few weeks to address those concerns and we will definitely request that they send Joe again. Very friendly, professional, knowledgeable guy with a great personality, and skilled in his craft! Thanks Joe 😁!

Jimmy Scardinale

Very good responsiveness. Always kept me informed at every step of the way including when they were coming and the progress of the job. Sent pictures as well. Price seemed high but given that it took two trips to the job as well as a trip to the parts store, I could understand it. I would definitely call them again.

MARY MAYFIELD

Joe was extremely helpful explaining what was wrong and solutions. He was professional, courteous and trustful. a great employee for your company Aaron was professional, courteous and helpful with the installation

Nick Kiermaier

Have tried half the AC companies in the city and Natal's has been the best by far. I've not only had every single problem I've had fixed exceptionally fast, professionally, and well done, but they explain things so well that if you're interested, you'll have a great understanding of why it happened in the first place. What I like the most is that they treat HVAC like a science and will talk to you about how your problem fits into the entire system. Have worked with multiple of their people on various issues with my old A.C. unit, Kyle, Cody, Nidal, Patrick and every single interaction with the team has been top notch, enjoyable, and I've learned a lot. Reasonably priced, honest, smart people, that do great work are hard to find so please give them your business! I can't recommend them enough.

Raymond Cojoe

Was personable and knowledgeable, did repair in a timely manner.

Nick Thomas

I've used Natal's for the installation of two ductless minisplit systems in my home. Patrick and Cody have always been consummate professionals in their dealings with me. Their pricing proved very competitive and their work has been impeccable. I highly recommend this company for anyone looking for HVAC installation/maintenance and will look forward to using them again in the future.

Rodolfo Martinez

We recently replaced our AC. Patrick answered all our questions and help us select the AC we were looking for. They were very prompt and sent us text message alerts for every step of the process. Nidal & Aaron installed the new AC unit and they were extremely professional and detailed. Natal is doing a great job with customer service.

Brian LeBaron

My experience with Natal's was excellent. Nidal was very courteous and pleasant the entire time. He was able to diagnose the problem quickly and was very communicative about what parts he was working on and when. Quick and easy. If you need AC work, call Natal's.

Kathy Calhoun

Joe from Natal’s came and inspected my unit after I received a $6,000 estimate and report saying I needed an entire new ductwork system in order to cool the house. Joe added one pound of Freon, charged me $165 and I am thrilled! My formerly warm rooms are cool again. Whew!! What a relief in more ways than one! Thank you, Joe and Natal’s!!

john peifer

Very professional and very friendly. A/C went out this morning and Cody was here within a couple of hours (they had other clients ahead of me). He was very knowledgeable and fixed the problem. He let me know exactly what was wrong and what he had to do to fix it. So glad I have A/C to deal with this storm coming through. 10/10 would use again and recommend to anyone searching for a professional A/C company.

Christopher Caterine

Had Natal's install an air handler two years ago and paid for the maintenance contract on top. They're always prompt in scheduling and keep me in the loop about any changes. Cody is great! Prompt, quick, and friendly, even at 8:15 AM.

Kelly Rollins

Natal’s Air Conditioning has been great to work with! All of their technicians are so nice, knowledgeable, and professional - they arrive on time and even send you a text with a picture of the technician as well as a little bio before they get there! Would definitely recommend them to anyone who needs AC assistance!

Amy Phillips

We made the best choice by choosing to replace our ac unit with Natal's. Everyone with Natal's has made what could have been a stressful process so peaceful and easy. They offer great financing options as well. The entire process from the initial phone call through completion of installation was quick and easy. Everyone has been professional and friendly. Monica and Kaylynn, in the office, were patient and took the time to answer all of my questions. The same can be said for Mike, Adrian and Le. They came in and got to work right away. They were nice and respectful of my home. You can't go wrong with Natal's!!

Jeffrey Wilson

Have used Natal's several times over the years - always prompt and great service. Latest problem with gas furnace not firing up was resolved in 15 minutes by tech Joseph. Happy customer.

Yolanda Feast

Mr. Joseph was on time, and took the necessary steps due to Covid 19. He enter my home, on time, mask up, and very professional. Joseph explained clearly the HVAC problems, and how it can be resolved. I'm looking forward to working with Natal's, for all of my HVAC needs.

Daniel Lawton

Our A.C went out on a Friday at about 6 p.m. One of their techs, Nidal, arrived in about an hour, which was way sooner than we expected. He ended up fixing our broken motor in the dark and was friendly, personable and efficient. He also gave us a great movie recommendation. I will definitely call then in the future.

Zack Barton

I’ve used Natal’s on multiple occasions. Every time they have been extremely prompt on getting someone out that day, no matter what time I’ve called or what season. Their service call fee is much more reasonable than anyone else’s. Their quoted price for a new indoor unit and installation was the exact amount I paid. No hidden prices. I’ve had multiple technicians and all of them were courteous, knowledgeable, and professional. It’s hard to find a HVAC company that cares about their customers instead of just seeing them as dollar signs, but Natal’s is it.

Doronda Placide

Patrick Higgins was the most professional and courteous person I ever meet. He came out the same day and fix my smoke detectors. I recommend him for all of your electrical needs.

David Olson

Joseph P. did a terrific job - the day after a hurricane, when the AC probably was struggling, because it was running off a natural gas generator. In other words, the generator may have been complicating/causing the situation. I do not think this was an easy one, but Joseph got things working, at least for now and perhaps longer. Further problems can be handled by the generator company, supposed to prevent such occurrences in the first place. Professional, personal and competent. Patient. And if Joseph had a question, he got right through to his boss by cell. I could hear what they were saying. They were communicating about what to do in a meaningful way. Even if the fix turns out not to be lasting, I was very pleased.

Tanya Mount

This is the second time I've used Natal's and Joe P. has been our technician both times. He has done an outstanding job both times.

Aidan Hale

They are prompt and give good service. The tech was able to answer all of my questions and was willing to give detailed answers. I got my evaporator coils and blower motor cleaned on my air handler because my HVAC hadn’t been serviced in a long time. I had a moldy smell and now it’s gone.

rocky chaffin

Great service technicians were very professional and we are very happy with the service

Gina Provensal

Very professional and on time! Address all our concerns about the ducts and what needed to be done to fix the problem. Quote was sent in a timely manner. Will definitely use them again.

Rachel Riser

Service was great. They worked us in within 2 hours and Joe was fantastic - he had us all fixed up in no time! I really can’t say enough nice things about Joe - I would highly recommend him!

Ben Selby

Had a plumbing issue. called Natals and spoke to Patrick. In no time their master plumber Rodney was at the house and our problems were solved. Rodney was knowledgeable and explained the scope of the job clearly. Can’t say enough good about these guys.

Michael Grumich

Plumbing work performed was removal of major drain blockage that affected two toilets - videoing of drain pipe led to successful removal of matted material in drain. Rodney & helper then installed two new toilets, kitchen faucet, and changed out four water feed valves. All work greatly explained and performed by Natal's plumbing persons - HIGHLY RECOMMENDED - Rodney is a Master plumber!

Tim Haynes

Nidal Ibrahim is very knowledgeable, thorough, thoughtful professional and kind. Could not be better.

Bob Johnston

Another outstanding job by Nidal Ibrahim with Natal’s A/C. With the cold weather approaching Nidal fixed a tricky problem. He also took the time to explain the fix and any issues that may arise in the future. This was an after hours call but the price was reasonable. Natal’s has always been a great company to do business with over the years. Thanks Natal! And a huge shoutout to Nidal Ibrahim!!

Matt Bobba

The service here is exceptional in every step of the process, from the call-in through to payment. The customer service and expertise of the technician were so outstanding that I felt compelled to leave a review, which is rare. Anyone looking for air conditioning work needs to give this place a try.

Jean Richardson

Called this company as a back up when I could not get my regular plumber. Rodney communicated with me all the way on options and suggestions for the best job. He was thorough. Loved the service.

Alexandria Robinson

We had several other companies come and try to fix our AC issue and it always seemed like a temporary fix followed by another issue. Natal’s is the only AC company that completely resolved the issues we were having. It’s been several weeks and our AC now works perfectly!

Elizabeth Vilhelmsen

My regular HVAC guy came by for a tune up and within a few hours, my condenser unit was making a crazy sound, my thermostat said it was over 80*, and my fan was blowing but it wasn't cold air. I called Natal's and they sent Nidal within an hour. We sat outside and tried EVERYTHING to figure out what was wrong. He called multiple people to see if they could figure it out and no one knew what was going on. Finally, he realized it was two wires that had arc'ed and fried the board in the attic and my thermostat. He appropriately wrapped the wires, got us a new board within 12 hours, and showed me how to install a new thermostat myself. I am ETERNALLY grateful for Natal's HVAC service and their 24 hour line because they truly saved us from a potential fire and total HVAC failure.

Felecia R

Update: 3/9/20 (It won't allow me to add a 2nd review): We had them come out today for a leak in our shower...turns out the issue is with the door, so there nothing they could really do. Again, the technician, Rodney, was on time, pleasant, professional and helpful. Just being able to diagnose the problem was a great help. And he didn't even charge us. I don't want to have to call them ever again (because that means there's a problem) BUT, if I do need to call anyone for A/C or Plumbing, they're who I'm calling for sure! Another 5 stars for them! ..... Our A/C went out on Saturday afternoon. We looked up 24/7 Repair companies and called O'Keefe's that night...then again on Sunday morning. We called Natal's around 1pm Sunday afternoon, and we had sweet, cold air by 5pm. When I called, I left a voicemail and almost immediately Patrick called me back. He said he could have someone come out in about 2-3 hours and that's exactly what happened. They even sent me an email and text message with the technician's name and picture. Kyle called when he was about 15 mins away, he was prompt, professional and got the job done. I hope to never have to call anyone again, but if I do, it'll be Natal's!! P.S. It wasn't until after Natal's already had someone on the way that we got a call from O'Keefe's saying we had one caller ahead. We told them never mind :).

Paul Maczka

Although my initial experience with Natal's, three years ago, was not great the last few times I have used Natal I have been very impressed with their service. I have even gone as far as to research the software they are using and provided examples to my own team.

Drew McDaniel

I was happy with the technician. He was on time and all communication was great. Problem was the pricing.

James Marques

I had an emergency repair, and the technician was onsite within an hour. When he got there, he was able to diagnose the problem and make the repair within 30-45 mins. I will call Natal’s for all my future AC needs.

Sexcessful QTee

Patrick came out to do an estimate on leveling the emergency drain pan and to diagnose a freon leak on the condenser outside. The estimate was given and Kyle came out to perform the work. After Kyle performed the work hours later the we noticed two additional leaks in the ceiling and the ac unit was not putting out cool air at all ( before the work was performed it was cooling ).Patrick was knowlegeable and courteous but I was not pleased with the work performed. Patrick returned to issue a full apology and also a full refund for unsatisfactory work that was performed. The company cares about its customers and stands by its policies, in which is very honest. I would still reccommend this company.

Xiomary Matos

Had my Tankless Waterheater flush. Awesome service and very reliable.

jeremy pitzer

Excellent problem solving work. Polite, high quality, highly recommended. Worked with Natal’s a few times including a late Memorial Day troubleshoot. They are always top-notch and fair. Loyal customer for life.

Lisha Burlin

Great experience with Natal's! We will definitely use them again!

Stephen Sacca

Michael came to do some troubleshooting because of neighbor complaints of noise. Michael did a great job managing a difficult situation with the neighbor.

Davis Zaunbrecher

Natal's communicated well and did the work quickly at a reasonable price. They went above and beyond for us. My family plans on living in New Orleans for decades to come and I will go back to Natal's any time we have A/C or Heating needs. Highly recommended!

RetroGalaxia

Mike came up right on time. Found out quickly that the capacitor was broken and replace it. On top of that, he also checked for Freon levels and topped it off. Excellent service 100% recommended.

Billy Burk

Their "Golden Rule Service" is top notch! My family has a service contract with Natals and we highly recommend it. My systems are efficient, low cost, and perform exceptionally. Best value all around!

Courtney Mae

Natal's was friendly, profession and provided great service! Patrick & the team at Natal's got out to my place, replaced my broken A/C unit same day & beat the competitors price. Would highly recommend them! Thank you Natal's!!!!

Shana Allen

Cody was so helpful. He came out after hours and got my furnace working. He was quick, knowledgeable and very kind. So grateful for his help and for now having heat!

Jennifer Garin

One of the most helpful companies I've worked with! So helpful and responsive, got our problem repaired quickly!

Katherinel Timothy

Kyle Paulson was very professional. He answered every question that I had. His work was very clean and everything was returned to its proper place. He was very courteous and helpful with instructions. I would recommend.

Ken Hagar

Excellent service. Arrived on time, was polite, wore a mask, got right to work. Diagnosed issues with AC, fixed urgent ones, and gave an estimate for a couple other issues that need to be addressed. Strongly recommend.

Josephine Carroll

Came out to my daughters house and fixed the leaking drain of the AC on a Sunday! Efficient and effective and he was very nice! Would definitely use their services again!

Abbrica Moran

Very professional, on time. Ty you so much Natels

Philip Bower

Mike was on time and quickly corrected the problem. He was very pleasant and gave the impression of competance which was reassuring. I would thoroughly recommend the service. By the way - your link to review service is not working.

Hannah Gentry

During this time of year, everyone seems to be having A/C problems and it's difficult to find someone to come out and to come out quickly. After a day spent on the phone trying to get someone out and only hearing no's, I finally got a yes from Patrick at Natal's Air Conditioning and Heating. One of the reason I was getting no's, despite everyone being busy, was because my issue was deemed to be not worth the time and money as opposed to the abundance of other more lucrative and easy jobs. He was so sympathetic to my problem, and although they normally don't do the type of job I needed them to do, he said he couldn't tell someone no, even though it's not something they typically would do or want to do. He came out promptly the next morning, and by the end of the day, the problem was fixed. He saw past the $$ (although they made money, I'm not totally naive!) and heard someone desperate on the phone that needed help. Patrick and Natal's are my A/C Superheros and I'll never go anywhere else!

Dana Perez

Understands the details of how heating and Ac units work including circuitry. Excellent diagnostic skills and willing to explain clearly and in simple terms. Great customer service and very professional.

Jon Buise

Had Natal air conditioning install a new energy efficient,upstairs and downstairs,system in my home. Now a year later I am very happy with the installation and performance of the system. My electric bills were about 40% lower this past summer. Jon

Dot Crane

First cold front of the season and the floor furnace would not kick on. It was chilly! Contacted them on their website and received a call back and the tech came out same day, fixed it same day. Kyle Paulson and Natals rock! Give them a call and I am sure you will agree!

Ava Farrar

Service tech, Le, showed up promptly. He was clean, courteous, and knowledgeable. He explained everything he was doing and the cost to fix our unit. We were happy it was an easy fix!

Tiffany Collins

Natal's Air Conditioning and Kyle are great! Very thorough, prompt, know what they are doing. Would use them again and recommend.

Shane Colman

Woke up with my AC not working, called Natal's at 9am, had a tech (Joe) on site at 2:30, had cool air blowing again at 3:00. Natal's never fails to impress!

Carla Talbot

Just had the pleasure of working with Patrick, Dustin and Ralph. All were super friendly and very helpful. If you are looking for an honest reliable company who is very helpful and quick to get the work done please use this company.

Armana Liquorshelves

Steven was great! Prompt, friendly, knowledgeable, and professional all rolled up into what ended up being fantastic service.

Jeff McWhirter

Cody did a great job in a timely manner. He was here when scheduled and completed our service with all systems go before he left. Thanks Cody!

Matthew McLaren

Prompt arrival. Quick work and conscientious of time and keeping my home clean. Professional service. Overall very happy with my experience.

Gregory Aples

Very professional, answers all questions,they are clean and courteous.

Cyntiana Franklin

Very professional and the young men were so polite.

Thomas Planchet

Rodney was thorough, explained everything and was always conscious of safety first with our situation but trying to give us options that didn't break the bank, if they were possible.

Mary Margaret Kean

Very Professional and pleasant to speak with, helpful when unexpected issues showed up while repairing, presented solutions and able to implement on the spot instead of rescheduling. Saved me time and time is money. Very happy.

Patricia Norman

Techs are knowledgeable, respectful and happily answers questions

Kitty jensen

Joe was very knowledgeable and put up with me asking a lot of questions. He also stuck with the job through multiple setbacks (wrong part, broken pieces) until the job was completed to our satisfaction.

Conner Davey

Truly professional Service. Nidal couldn't have been nicer and new exactly what he was doing. Will 100% use for our future needs!

Sonia Kissin

Awesome place. Called them when my heat/AC went out and they sent someone out within the hour. He was lovely. Great experience, highly recommend.

Raymond Ferro

Joseph was very pleasant, professional, knowledgeable & showed assistant how to work.

Timothy Osborne

Quick professional service. Lula Restaurant Distillery.

Stacey Cunningham

Great job with my plumbing repair. Although I had to wait longer than I had hoped for an appointment, they were on time and communicative.

James Pauley

Cody Anderson was on time and very professional. It’s nice in our business when the contractor says they will be at our job at a certain time that they actually are there at that time. I highly recommend them

Emma Maddox

Great experience. Technician provided many tips and tricks. Very helpful and prompt!

Ray Vrazel

Nidal was so professional and patient with me. He explained all work clearly to my satisfaction. He did excellent work!

Justin Harrell

Service was available over the weekend. I was told I would hear from my technician within two hours and I did. Cody was professional, courteous, and efficient.

Troylynn Maupin

They were timely and knowledgeable. Able to get to the issue and resolve it Very pleased with the outcome

D Reeder

Nidal, our technician, was very efficient and professional and had our A/C working again quickly!

Santiago Compass

Great experience; Nidal Ibrahim identified the issue and recommended the necessary actions needed to rectify. I would highly recommend

John Wachter

Natal’s is always prompt and professional!

Martin Schiel

Linh Le was outstanding. He removed and replaced a condensation pump promptly and efficiently on a mini-split. Plus he was a super-nice guy -- a great ambassador for Natal's!

Amy Sins

Kyle and Donnie and team are great. They showed up right away and took detailed photos to show me exactly what was wrong with the unit. Highly recommended

ashley pangelinan

Clinician communicated well and was very friendly!

Taryn Dunn

Great service. Came last minute to help connect the common-wire. Professional, friendly and informative. Would use again.

Kay Franz

Darren was accommodating, courteous and knowledgeable.

Christina Balzebre

Fixed a major issue the same day they came to look at it! A life saver and happy to have a company for yearly maintenance now.

Blair Casey

Mike from Natal’s came by, explained the issue I was having with my AC with verbiage I understood. Very impressed with how he carried himself and how he explained my ac problem. I highly recommend Mike and Natal’s.

Sarah Cyr

I had a great experience with Natal's. Nidal was the technician who came out and he did a wonderful job. Great customer service!

Stephen Ledebur

Every aspect of the service was great. Easy to schedule. Tech was on time (and we got a call when he was on the way). Very efficient and professional service.

Andy White

Replaced UV light bulbs in the AC area. Thank You!

Lucie Lafont

Absolutely amazing!!! Our air conditioner went out on a Sunday evening, and we had a technician at our house within an hour!! Cody was super smart and efficient!!

Gentilly Terrace

Warranty service_ Was charged $90 for them to come out on new unit under warranty but technician was super.

Chris Tarver

Very professional and nice guys to boot. Very happy with their work.

Doris Bahr

Prompt and polite! Came on a saturday evening and will definitely continue doing business with Natal’s. Best air conditioning company in New Orleans

Virginia Morici

I've used Natals plumbing department twice and both times they have earned 5 stars . I would recommend Rodney Faucette to any one.

Samer Bakhos

Rodney and other plumber were both fantastic

Johanna Natale

Nidal was very professional, took time to explain what he was doing and gave us great recommendations on how to efficiently use the AC!

Thomas Davis

When another company failed me by brining in wrong unit these guys responded within 48 hours getting a unit installed for me. Right price right people highly recommend!

Sarah Cressy

I've relied on Natal's for many years and in many different homes. They're always responsive, thorough, and professional. I highly recommend them!

Stacey Scheib

They came the same day...and accommodated my busy schedule. Nidal was super friendly, thorough, and efficient...diagnosed and fixed everything within the hour.

Timothy Mountcastle

Quick fast expert honest service. Hvac nola top notch. Installed 2 daikin hvac 16 seer units. Everything went perfect. Great team

Thomas Ogg

Natal AC responded with same day service when my AC was out. Very easy to work with. I highly recommend them.

Mark A-Action

Nadal did a great job. He was very professional and did a great job explaining everything.

Lauren Mulcahy

Trustworthy, knowledgeable, fair pricing, and communicative.

Carla Williams

It was flawless--prompt, professional, thorough, and Joe is the best! It's a relief to finally find a company I want to call the next time.

Karen Harper

Natal's did a fine job of setting up and explaining the unit that would best fit our needs. The service men were very professional.

Beth Kadish

Very honest. Came out at 10 pm to fix our air conditioner only charged me 90 bucks. Would use them and would recommend in a heartbeat.

K Sullivan

I needed a quote to add an AC unit. They responded promptly. Kyle did a thorough look around. Answered my questions. I would do future business with them.

Lauren Baker

These guys are great did a self install could not really afford and a/c company called them and the guy on the help me with some advice highly recommend these guys it's not all about making the money thanks natals Lauren Midcity

Eric Garrett

Excellent service, friendly and professional technicians!

Zach Foppe

Super knowledgeable. Extremely professional. Knew his craft. Refreshing to know great service still exists !!!

Jessica Gibson

They were able to get my AC working in one visit.

hlskillet

The technician arrives earlier than expected, finds the problem quickly and resolves it without issue. Once again Natal’s to our rescue. You can’t ask for more.

Debbie Blacksher

Michael Holloway was professional, very knowledgeable and super courteous. Definitely an asset to Natal's.

Richard whitner

awesome job great people did a great job

Ryan Prejean

I called them for an issue with my mini split A/C. They had someone here in an hour fixed and ready to go at a reasonable price

Karen Moline

Showed up on time and fixed the problem. Would use this company again. Rodney was awesome!!!!!!

Jessica Lopez

I have used this company several times for several properties. I always have a great experience. They take the time to explain everything and they are reasonably priced.

Key Client

Very professional and competent service.

Shotgun Studios NOLA

Great service, thank you

Lee MacAlester

Fantastic work. I was in a real bind with a rental property, and Donnie had someone out there within the hour. Everything working again. Thx, guys!

Buzzy Brown

Nice guy, pretty knowledgeable and showed up when I really needed it. Thanks Joe and Natal’s!

Greg Robles

Natal's and the technician Joe were extremely professional and pleasant to work with.

Brenda Manard

Very polite and considerate technician

Austin Kent

We have been using Natal's for years and they have been good to us. Would recommend.

Marion LaNasa

Joseph was very professional and helpful!

Carliss Williams

There kind and a big help would use them anytime

Roy Heck

Very helpful, timely and professional

Sandra Gerhold

Rodney is very thorough and pleasant and left my sink area cleaner than he found it.

Mike Womack

Patrick was very professional and informative and we received the estimate within an hour.

L Westmoreland

As always professional service!

Aiken Marilyn

It was raining and Paul took every precaution to keep things neat and clean. Polite, professional, and ready to work

Jeffrey Quach

Professional. Explained the whole process

UAL Metairie

Recommend! Speedy service and made sure to call before and after service was done to discuss pricing...definitely appreciated that -LL

Kelly Boros

Showed up quickly and fixed the problem

sbodolus

Nidal was very informative, explained everything, on time and more importantly, friendly!!

RIchard Huye

Natal's and Kyle always perform at the highest standards of professionalism possible. Quickly and efficiently solved the problem!

Brian Berrigan

AWESOME service. Kyle the tech was professional, competent and friendly. THANK YOU.

Kayde Perschall

Just an excellent technician who knew what he was talking about, very personable and polite and thorough.

Carolina Duffard

Professional, on time, informative & helpful

Jeffry Luria

Has a sense of humor and professionalism that made the visit memorable and satisfying.

Sharon Updegraff

Salesman did an excellant job, he knew his product. Very courteous.

Dan Milham

He explained everything, finished the job quickly, and made sure the AC was working before he left. Good Job.

Stephanie Steger

Excellent as usual. Nidal was very professional and knowledgeable. A+++

Carla Montalbano

Seemed very knowledgeable and helpful. Looked thing over inside and out to get to the problem.

Dwayne Fortado

Called on a Saturday morning and had A/C fixed by 3pm. Can't ask for more than that. Thanks Natal's!!

Elizabeth Galatas

KYLE WAS ON TIME, THOROUGH AND EXPLAINED EACH STEP. APPRECIATED THAT HE COVERED HIS SHOES WHEN WALKING INTO HOUSE. OVER ALL A SUCCESSFUL SERVICE CALL. THANKS KYLE.

Chloe Helene Groth

Excellent communication prior to appointment and very thorough and willing to take the time to explain. Thank you very much!

Ray Hebert

Donnie and his staff are great people to work with, very knowledgeable and highly recommended.

Michelle Canerot

Reviewed HVAC systems and identified areas for improvement.

Ed Assmann

Arrived on time and performed the needed repairs. AC is working now.

Lisa Babin

Natal's answers all my service calls immediately! Servicemen are eager to fix the problem and truly respect my home and family!

Sharon Davis

Great job!! Always like using these guys. Quick and great service. Thank you

Carla Catalano

Rodney was great! Arrived on time, communication was great! Thank you!!!

Eric Smith

Joseph P. showed up and got to work quickly; he found the problem and solved it within 15 minutes. Thanks!

Sean Comiskey

Came out during a tropical depression and serviced outside in the rain, cheerful technician and clear communication.

Juanita Riedlinger

Excellent service. Would recommend to everybody!!! Totally satisfied!!!

Jonathan Recile

Nidal was great! Very professional. Thank you!

Bill Hammack

Cody is a true profession. Courteous, knowledgeable, and considerate.

Barbara Rahne

Rodney did an excellent repairing my gas lantern.

Daniel S

excellent service, professional and attentive to customer's concerns and expectations.

laura grenda

Natal's always provides great service!

Glenn Casey

Great job

Patrick Hugg

Professional and knowledgeable rep found and managed the problem right away.

Doc Mancina

Super pleased. Highly recommend. Great communications and reliable.

Roux_504

They came quick and took care of our shower quickly. They never dissappoint

Tom O'Keefe

Ralph and Dustin were terrific. Highly recommend them and Natal’s

Linda Veals

Great experience, everything was done in a timely professional manner!

Jane Fandrich

good experience with Brandon, thanks !

Alexa Georges

Great service

Krista & Kara Moylan

Cody was great, professional and very helpful!

Alissa Schmidtke

Very good but very expensive

Rose Hernandez

Thank you for the great quality of work, professionalism and prompt service.

Gail Lewis

Always punctual, knowledgeable, thorough, courteous, and efficient.

Ahmad Hani

Cody Anderson did a great job !

Noriko Krenn

Rodney was prompt, courteous, and knowledgeable.

david stepp

Great experience friendly and a true value

Joseph L. Sexton

Great service. Resolved the problem.

Nell Leslie

👍👍 …

dee personal

Excellent

James Means

Prompt and professional.

Two Minute Videos

Excellent technical skills and follow up!

Frank Silvestri

Incredible service on a Sunday afternoon.

Jodie Fornadley Marino

Very helpful & professional technician.

Linda Mann

Great service!

Scott Kazdan

Excellent service and Fast

Jack Egle

Always polite and knowledgable.

Dee Malkerneker

On time, professional and knowledgeable.

Erik Flemington

Cody was great.

Hugh “HughB90” Bartlett

Very personable and professional

chris wells

Great value for a great price

David Kelly

Great service.

Tim Pew

Great service, on time, clean and quiet.

Matthew Dirlam

Great price and great service. Professional, timely and the best experience I’ve had with a plumber yet.

Mary Boutte

Timely and helpful - given assessment and recommendations of service to help alleviate future problems .

Suzanne Daly

Great!

annie curnow

Robert Boykins

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