Reviews of General Heating & Air Conditioning. (HVAC Contractor) in New Orleans (Louisiana).

General Heating & Air Conditioning

41 Reviews

36 Comments

HVAC contractor

Air conditioning contractor

3500 Monticello Ave, New Orleans, LA 70118, United States

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Information of General Heating & Air Conditioning, HVAC contractor in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of General Heating & Air Conditioning

Christina Watkins

Phenomenal company! If I could give more than five stars, I would. They responded quickly and Tom handled everything in less than an hour….on a Friday afternoon! Hire this company. You won’t regret it! Thanks again for helping us out!

MydLyfeCrysys

Tom came out super fast. Was very professional and courteous. Knew his stuff. Fast diagnosis and repair. Couldn't be happier. Looks like I've found my AC guy! Thanks for saving us, Tom!

John Vollenweider

GHAC installed my unit (replacement) originally and I have had a service contract with them for several years (thankfully they have a very professional and efficient office staff to ensue I schedule my visits timely!). My technician, Ron, is always professional, pleasant and genuinely concerned that our system runs at maximum capacity for maintaining our comfort. He always calls and arrives when scheduled, is very helpful when explaining what needs to be done and why, and always proactive to try and avoid possible "emergency" issues down the road that would keep us without our cooling system due to mechanical breakdowns. Overall we are very happy knowing Ron is taking care of our systems so our systems can take care of us.

Cindy LeJeune

Good company, good people. We've been using them for 4 or 5 years. Their service techs have always been courteous, knowledgeable, and able to solve the problems we've experienced so far. When we ask questions the techs take the time to answer to our satisfaction. Just today Ron was dispatched to help us with our furnace. He explained how the furnace cycles through its startup which helped us understand what we were experiencing.

Julie Pfeffer

I recently used GHAC to install a new AC compressor and condenser plus furnace. The experience was overall very positive, from pricing (for a good-quality Daikin system, thousands of dollars lower than similar systems that I was quoted by other companies for Trane, Lennox etc.) I worked with Bryan on the quote and project management, and he was highly professional in all respects. Communication was prompt and thorough throughout the process, and I did not feel pressured in any way. The installation was scheduled quickly and went very smoothly; the installers were neat and polite and left my house in great shape. I was very happy with this company.

mark martinez

I had 2 - 3 ton units removed and replaced. The installation crew was very professional, courteous and kept the house very clean. They put down tarps to protect the banister and stairs inside and they swept and cleaned outside. They showed up on time and even got along great with my dog. The crew members were very knowledgeable and answered all of my questions. Great job guys! Thanks!

Dane Ciolino

We have used this company for years and they do a great job. Some of the technicians are better than others, but they are all excellent. Most recently Jeff came to solve a problem with our air-conditioning and he was like Sherlock Holmes looking at dust samples in vents to figure out the problem and solve it. Brilliant!

Howard Handy

General Heating and Air is outstanding. Their representatives always come on time, call before the come and explain what they plan to do. We have an annual contract with them that is very reasonable. They come twice a year and check everything out inside and outside. They remind us every six months when our check-up is due and make arrangements and appointments as when they will come. I new they were professional when they came to my home the first time. Before they entered the house they put on shoe booties to prevent dirt on the floors and carpet. Great company and personnel. Howard Handy

LE Lier

General Heating and Air sent Ron out to service my system and also installed an Air Scrubber. With my family’s allergies it has been a wonderful addition to our life. We’ve had less problems with allergies and odors as it has increased the indoor air quality in our home. Ron was very professional, called before he arrived and left my home as clean as it was as when he arrived. We highly recommend having an Air Scrubber installed to anyone’s home if you deal with pet dander, allergies and the like.

Priscilla Babin

We live in a house that has two separate AC systems and evidently when the previous owner was preparing it for sale did the bare minimum to make sure the AC/heating systems were functioning. General Heating and AC has rescued us and done what needed to be done each time. We have had work done on both the AC systems and the furnace. In times when more repairs needed to be done or when a part didn't work out they came right back and made sure everything was working the way it should. We have never had to sit around in the hot or cold because General Heating is always on the job! The gentlemen who work there are very nice and friendly and do their best while melting in the heat outside or in the attic to keep us cool and happy. I recommend them to everyone!

Corinne Fox

Jeffrey, the technician, was prompt, courteous and focused. I would definitely recommend using General Heating for all of their A/C needs, I have a very specific type of A/C system (chilled water system)..and was very impressed with his knowledge and his level of competence in servicing my unit. Shortly after, I referred a real estate client to use this company and again..they sent a technician to service a home..and he too was trained and very knowledgeable about this home's A/C unit.

NOLA Media and Design

We moved into a new home that had an existing older Trane unit with some minor issues. GHAC came in and fixed an outdoor overflow leak that the previous owner said existed for years, cleaned up some things and set us up on a maintenance plan so we could receive the repair at a discount and get the most life out of the unit in the years to come. Arrived on time, courteous and answered all of our questions.

DANIEL BAiIIEAU

Great customer service! I called in the evening and they had an AC man there the next morning! David was friendly, professional, and explained everything. He immediately made me feel good about my experience.! I signed a maintenance contract based on his excellent service! Highly reccomend these guys!

Joseph Guillot

General Heating & Air Conditioning just replaced my HVAC system with a 5-ton Daikin FIT system and i could not be more pleased. From the salesman Bryan Hale to the installation supervised by Randy, the entire process was hassle free. The installation was more complicated than expected, but Randy and his crew didn't miss a beat and had us up and running in no time. The system works great and I highly recommend both General Heating & Air Conditioning and the Daikin FIT system.

Jane Haas

Maurice was positivity wonderful. He explained in detail each thing he was doing and how the system actually operates. He is extremely knowledgeable and got all three of our systems serviced thoroughly and neatly. Thank you for sending Maurice our way. We will certainly look forward to seeing him in the future.

Patti Christopher

Honest worker, gave me the details of what he had to check and do. Found a possible freon leak. Used a dye in the new freon and returned 4 days later to check on the possible leak. It was discovered in a coil installed in 2013, but the warranty was up in 2018. Will return to replace the coil as soon as possible.

Milton Scheuermann

Mike was a fantastic service man to take care of my heating problem at 3705 Laurel St. He explained everything and got the problem taken care of in a very short time. Thank you so much for getting the work done so quickly and expertly. Milton Scheuermann

Brad Waguespack

A/C breaking in August in New Orleans is no fun. The team at General handled the situation professionally and courteously. Our service tech, Paul, was outstanding in keeping us informed throughout the process. Thanks Guys! We are cool and happy once again....

Taryn Guidry Anderson

Dennis arrived on time and repaired my unit quickly. He was very personible! Loved working with him. Will definitely use General Heating in the future.

Lynn Pyke

Service is reliable and good. However, emailed invoice has print so tiny it is difficult to read. Several phone calls to fix but no avail. When requested, they do send a readable copy via regular mail. Still, it's annoying. Otherwise, I would have given 5 stars.

Marc Weiss

Outstanding prompt and efficient service. Free AC tune up via Entergy Smart program. They are now my go-to HVAC service provider!!

Richard Bienvenu

Always prompt, get the work done right and on time. Always courteous and friendly. Good workers. Good people. We have used them for years, ever since they went into business in the '60s and would not use anyone else. Fantastic customer service!!

Teree

Prompt and courteous techs. Jeff took time to explain what he did and what I needed. My service contract is worth every penny.

Virginia BECKER

Like this service very much.The service is reliable and very dependable and I would highly recommend General Air conditioner &Heating.The service technician Mike is a great

Joshua Wittie

I had wonderful service on my replacement AC install. They even corrected identified and corrected issues from the original installers.

kenneth bowers

Your service technician, Maurice was on time, friendly, and very professional. He is quite an asset to your company.

Marilyn Didier

Maintenance of my A/C and installation of thermostat. Came wearing mask and gloves to protect us.

Curtis Rome

Your service man did an outstanding job. He was extremely polite, efficient and knowledgeable Thank you very much!

Shelly Williams

What can I say, the customer service was excellent. They were prompt and on time and the service I received from the tech was nothing short of excellence!

Meldrick McCollum

Waited all day for them but was able to get service and didn't feel beat.

Linda Jenkins

A good place to work

David R

eric drewes

Josh Alston

Reginald Grosse

Brian Williams

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