Reviews of Calloway & Sons A/C And Heating. (HVAC Contractor) in New Orleans (Louisiana).
Calloway & Sons A/C And Heating
Description
Information of Calloway & Sons A/C And Heating, HVAC contractor in New Orleans (Louisiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Calloway & Sons A/C And Heating
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Calloway & Sons A/C And Heating
Very pleased with the work done, Ryan was very pleasant and the two installers Brandon and John did an excellent job. I would highly recommend Calloway and Sons
Calloway had done some repair work for us so I remembered them. In April I discussed with Ryan the idea of paying half down on a whole Daikon replacement and sidestep a price rise that was coming in May. Do this If you have it in mind for your house. it is well worth asking about. They know when the price hikes are coming. We replaced our 22 year old HVAC system from stem to stern in October. They came on time and completed the work in 2 days. We've operated it for a few days now, all well. My only observation is that crews need to police the grounds of work areas when they finish. It is a small thing that everyone notices in a walk around.
James B was extremely knowledgeable and very professional! He explained everything that needed to be done in order to properly maintain my system!
We had an AC drain pan in the attic that was filling with condensate and overflowing. It wasn't an emergency, but I wanted it fixed before it became one. A technician came the next morning, well before the scheduled time and fixed the issue within an hour. He recommended we have the outside unit cleaned and he was 100% correct. Within minutes of the cleaning, the hottest room in our house was colder than ever. All prices were quoted up front and there were no surprises.
They made a service call for an a/c failure same day, on a Monday, no less. Dominic was quick and friendly.
Calloway for the win! Luckily received a same day appointment. Ryan R. came out diagnosed the problem after another company oversold the job and never gave us a quote. Ryan identified the problem, found a temporary solution while parts are on order. We are back in a comfortable work environment thanks to Ryan & Calloway!
Kerry was excellent. Very knowledgeable and professional. Had him come to inspect a unit in a house im looking to purchase. His knowledge was very much appreciated. Thank you!
Today is a great day— now that my A/C is working once again working exceptionally well:)
Thanks to Mr.Ryan Reed, the technician from Calloway & Son. He was professional, courteous, friendly and thorough. His assessment of the problem and in resolving it in a short time. This was my first time using their services, and I am impressed and very satisfied! Great company, knowledgeable technician and wonderful service—Timely and efficient!
Josh S. did an exceptional job getting my AC up and running and explaining everything in the process. Very professional. Would absolutely recommend his service.
Ben did not hesitate climbing to the roof of my 3rd floor French Quarter apartment to access the AC unit - all within an hour of one short phone call. I have zero experience dealing with AC maintenance and I thought it would be WAY more complicated than the simple process and solution C&S provided.
After arriving home at 4pm and finding out that our AC was not functioning properly and our house had reached 85 degrees, we called around for after hours service. Calloway & Sons had the best after-hours rate as well as the best availability. I was given a base price over the phone, immediately scheduled, and was told someone would arrive between 5pm and 8pm. Around 6:30, I received a call and a text message stating that Worldlin would would be arriving soon. He was super friendly, very informative, and was able to quickly address the problem and repair it right away. The price of the repair was about average, based on a few Google searches. He was in and out in less than 30 minutes and the temperature in my house quickly went back down. He even pointed out a few things that may be an issue in the future, but weren’t a necessary expense right now, so it was nice to know that he was trying to educate me and not make extra money by convincing me to fix things I didn’t need to yet. Overall, the issue was discovered, an appointment was scheduled, and the issue was resolved in less than 3 hours total and that’s after hours. I would absolutely recommend them to other people and plan on contacting them again for any issues in the future!
I had an issue with my AC and I called Calloway & Sons. A/C. I was able to get a quick response and had a technician at my house ASAP. The technician, Ryan, was extremely knowledgeable and was able to diagnose my problem and thoroughly explain the issue I had with my AC. He was upfront with the pricing and gave me options that allowed me to stay within my budget. I would highly recommend using Calloway & Sons AC.
I manage 3 commerical properties with a ton of HVAC. Ryan keeps my systems running great with excellent customer service and professionalism. So glad I switched our service contracts to Calloway last year. They always go above and beyond!!
Of course our AC only goes out on a holiday weekend or at 9pm at night (after hours). I called Calloway and they were here and AC fixed all within an hour. Technician was so nice and helpful. I could not be more pleased! This is on a Saturday night /Memorial Day weekend. I will be using them again for my AC needs.
Worldlin was very professional. He installed a new A/C and Heating system in my home. I will definitely recommend Calloway & Sons to family and friends.
Philip came out before scheduled and was able to fix my AC unit promptly. I appreciated how informative he was with the issue showing me pictures and the problem with the part that needed to be replaced. He was extremely pleasant, polite, and gracious. Thanks so much to Calloway, would definitely call them again in the future!
The service I received today on my AC unit was very professional done. My service agent was Dominic, who was very polite and informative on the repair that was done and what future repairs maybe needed. Working in this triple digit heat is not easy, but he did it with ease and quick. I am very pleased with the service I received from Colloway & Sons A/C And Heating. Highly recommend.
Joshua quickly determined the problem and had it fixed in no time. Highly recommend!
When they came out in July 2021 they fixed the problem for $500 which was a float switch well I came home from vacation and have water damage on my wall because the flood switch didn't work. So I call them and they say anything could have caused this so they want me to pay them $150 to come out even tho it was their mess up
Dominic was very professional and knowledgeable. He came in accessed the problem and made the repair. He provided great customer services and an excellent customer experience.
Very helpful, friendly, and professional. Both of the techs that came out (including the new guy, Josh) did great and took my problems seriously. Highly recommend!
I called this morning to report that I suspected the heater wasn't working; customer service was excellent, friendly and helpful. The tech and sales agent, Ryan was scheduled to arrive between 11 and 2 but was fortunately able to arrive around 10am. He accessed the situation in a way that I understood and explained my payment options. Brandon and Matthew arrived in less than an hour and were completely friendly and professional. They totally understood the scope of work and completed the job in a timely fashion. They cleaned up after; did a thorough review and walk through with me. They also assured me that if I had any problems or concerns to just call. I HIGHLY recommend Calloway & Sons and I'm grateful that they were able to do a consultation and complete the job on the same day that I called. The actual job was to replace my heater and air conditioner. Thank you!!!
The receptionist was very nice and professional. Dominique the technician was sent to home to fix my A/C issue. He is very knowledgeable and demonstrated great professionalism. He also explained in great detail what issues our unit was displaying. He resolved the problems for us. I’m a satisfied customer with Calloway & Sons.
Ryan was awesome and fixed our problem right away. He knew exactly what the issue was and wasted no time getting our AC working again. He also came out on a Sunday, which we greatly appreciated. Will definitely be using Calloway again!
Ryan was professional and on time! He found the parts needed, went to grab them, came back, and had everything fixed the same day.
First, let me say that when my A/C went out over a weekend(in the middle of the summer), Calloway was able to get someone out the faster than any other company, and we called MANY.
Sampson was our tech and was everything I would want in a technician. Detail-oriented, knowledgeable, and (most importantly) trustworthy. He let me know exactly what was going on and exactly how much it would cost. He advised us on replacement costs, power savings, and home warrantee coverage, and made recommendations. Calloway, thank you for having Sampson on your team.
Prompt service and reasonable. Ryan is an awesome service tech - professional, friendly, and personable. Honest about what he would and would not recommend for the system. So satisfied that we signed up for a maintenance agreement. They came recommended to us and we would, likewise, recommend them as well.
Thorough, pleasant and professional from office staff to technical home service!
Calloway and Sons has excellent service. They are professional, responsive, and knowledgeable. Ryan was extremely pleasant, thorough , and attentive. Everyone on the team showed a commitment to resolving our issue. We are very happy and would highly recommend them. I wish more businesses maintained this standard of excellence.
Benjamin G. was able to come out within an hour of our call and diagnosed our AC problems for us, then was able to put in the paperwork quickly for us to get our claim started. This is a great company and Benjamin G. is a great addition! We will always use this company for our repairs/maintenance after having them work on the systems at our old apartment. I can't say enough about how good they are on time, professionalism, the employees are all personable and very genuinely nice, and the costs seem to be reasonable as far as what we've done so far with them.
Great service from Calloway and Sons! Very responsive to our emergency saturday A/C repair, and ended up being able to send someone same day. Ryan immediately assessed the problem, had the repair part needed on hand and had us back up and running within 15 minutes with cool air. Highly recommend!
Jacolby Nicholas came out with another employee to install an air handler and found another issue but the other person felt that wasn’t his issue but Jacolby took an extra 10 minutes to see what the issue could have been. I really appreciate him for that. The next day he went back with a different employee and fixed it within 10 minutes. Jacolby stated he was a new employee and if that is how most of the employees do business at Calloway & Sons A/C and Heating I will definitely recommend them to everyone that may have an issue. Thanks again Jacolby
Mr. Jacolby was very proficient about his work ethics. He used his diagnostic tools to give a more accurate analysis of my AC unit. He was very thorough in explaining what was causing the AC unit problems. I'm happy that he was very patient and the weather permitted him to resolved the issue. Thanks again!
The company did an amazing job. We arrived home to find our AC not working. Within two hours, Ryan had come out, diagnosed, and fixed the issue, which kept us from having to go the night without AC. Ryan could not have been more helpful or professional, in addition to being available so quickly after hours. Cannot recommend Callaway and sons highly enough.
The technician came and it wasn't his first time coming,so he new where the equipment was. I trust him. He told me how things are, what he suggest I do , how much it will cost, and if I need to act now or sooner or later.
Absolutely 100% pleased with Calloway & Sons! After we scheduled the appointment time, they kept me apprised of the status, and when Ryan was on his way, I received a text, email and a telephone call letting me know the status. He arrived, and he was both friendly and professional. He examined and tested the system and then cured the problem; all while letting me know exactly what he was doing and why he was doing it. I recommend you without reservation.
UPDATE 3: The HVAC system they installed in May 2019 had been performing well so far. But when it suddenly cut off a couple of months ago (turned out to be just a tripped float valve) I ended up calling another company to service it.
That's because when I called Calloway earlier this spring for a routine maintenance call their first response was to sell me on a199.00 membership renewal when I hadn't even used the initial membership bought at time of install.
I'd skipped the free service call s during the first year of Covid, and cancelled a scheduled visit in '21 due to Ida. I figured I'd do it the following spring, seeing as how they said the still owed me a visit (the membership entitles you to two).
But now I was being told I had to buy a new membership or pay 149.00 for the service call.
Instead, I opted for someone who offered a better price. Loyalty is earned.
Great God rising to everyone reading this! From heat to COLD 🙌🏾 AC and Heat issues always tend to strike at the worst time! The message I went into this week was “A mother is greater than anything coming against her”! The same spirit that raised Jesus from the dead also lives in me. So Tuesday when the AC started tripping My response was My God is greater I’m greater! I reached out Calloway & Sons and they came out and diagnosed the issue. Now I might say the first diagnosis ended up not being the end! Basically it was not three parts just two.! Yes My God dropped the price too.! Worldlin S. was very informative, he listened and he was very respectful the entire time he was in my home. He displayed great mannerisms and it really felt like he was family. He never complained about how 🥵 it was in that attic either😅. I would definitely recommend Calloway✔️✔️
Calloway & Sons was assigned to replace our heat kit by our Home Warranty. I had a very pleasant experience with our technician, Ryan Reed, who came out to investigate/diagnose the issue and quickly repair the issue once the part came in. Highly recommend, Ryan!
James was great! Very nice and courteous! And he explained everything thoroughly. I was pleased with the service, and would call them again!
Ryan R. Was so courteous and professional. His smile was so contagious. He diagnosed our unit problems and he came the very next day to install our new unit before our guest was due to arrive. I know we can trust this company because of such a value employee as Ryan. Thank you CallowAy and sons for your services Samantha and Sunday Kenner la
Dominic did an exceptional job fixing our ac unit after hours. He was prompt with his appointment, educated me on the fix and gave me some pointers to keep the ac unit working more efficiently. In fact he did such a great job, I added a maintenance plan to get my ac serviced twice a year. Would recommend to anyone looking for repairs.
Dominic did an outstanding job. He was courteous, professional, and informative. Aside from the wonderful service we received, my cat made his way to the attic during the diagnosis of the water heater issue. Dominic generously went out of his way to help me get the cat out. He went the extra mile for us!
Sampson was fantastic. Not only did he fix the problem, but talked us through what he was doing every step of the way. If we have any issue in the future we’ll be calling Calloway & Sons.
They were able to get us an appointment within 24 hours even as a new customer and worked with us after hours to schedule for the next morning. The tech Ryan was very friendly and explained and demonstrated the issues we were experiencing. His knowledge ability to quickly diagnose and resolve the issue was great. He carried the needed parts on his vehicle which eliminated the need to wait for parts or schedule a return visit to resolve our issue. Great service and experience.
I called Calloway & Sons on a Saturday morning and within the hour, the technician showed up! Absolutely the best response time I’ve experienced for air conditioning companies. The technician, Ryan Reed, was very knowledgeable and he quickly assessed the source of the problem. In addition to solving the problem I called about, he also helped me with another problem I was having with another AC unit in the house. Absolutely, hands down, the best customer service I’ve experienced with AC companies in the area. Thank you Ryan!!’
After experiencing problems with my unit and Ryan came out and fixed it in less than 30 minutes I decided to sign up for Calloway and Sons Preventive Maintenance Plan. Once again they didn't disappoint. Christopher came out this morning to service my unit. About 30mins into the service I had to go outside because I started to feel the difference. Christopher then informed me that my unit was low on freon so I allowed him to charge it. After he finished let's just say I felt like I was in Sam's freezer lol. If you're looking for a reputable company with quality service look no further than Calloway and Sons.
From original inspection, evaluation all the way through Delivery and installation, Calloway was very responsive and did what was need to keep our commercial project on time and successful. Despite significant setbacks by a 3rd party supplier, Ryan and his team were able to make it happen, working into the evening by flashlight to meet deadline and keep us up and running.
Ryan is a rockstar! I had an issue with my mini split unit and they got someone out to me in a few days (I told them it wasn’t urgent). Ryan showed up in the rain and probably risked death to try and help fix the problem, when he could have easily bailed. Not only did he offer me a cost-effective short term fix first, but he also found the leak and got the part ordered and replaced. Went out of his way to explain things and I had full confidence that he’d find the best solution. The receptionist was super nice too and on top of her game. Am definitely calling them the next time I need help!
Ryan came on a Saturday and very quickly fixed the clog I had in the condensate drain line. He was great and very honest about the future life of my unit. I plan on using Calloway and Sons again because of him, will most likely call them again in the fall to have the coils cleaned.
Ryan and Jeff came by and got my heat pump up and running. They even tweeked the settings and got it working stronger than when it was installed. Super friendly, gave me some good tips to keep it running well. Would definitely call and use them again.
Ryan Reed came out to fix the AC and replace a part on the heater on Friday. He was polite and professional. One problem is the heater started kicking off for no reason. Had it set last night to 67°. Woke up this morning and the temp in the house was 58°. Had to turn the unit off for a while before it would kick back on. It happened again this evening.
Very Good Experience. I will definitely recommend this company. I called requested same day service and the technicians were at my home in less than two hours, literally! My experience began when I spoke to Ms. Terri over the phone of which was very pleasant and professional and she sent her A-TEAM to my home! ARI & MATT! These guys got the business clear immediately! Will recommend and use this company again. Fast and professional service! BIG Shout out to you Ms. Terri, Ari and Matt! Keep up the good work!💪
Phillip was great - fast, efficient service. Was able to effectively troubleshoot the problem and get our heater back up and running during these freezing winter months! Friendly service - would recommend!
My A/C unit was not working during a heatwave. I called all of the other major HVA/C companies in the area and Calloway & Sons was the only one able to squeeze me in for a same day appointment. Upon arrival, the Technician, Ryan, was quick to diagnose the issue and provide a fix. Our A/C was up and running in no time. Ryan explained everything he was doing in detail, gave me maintenance pointers, and provided a thorough explanation of the bill. I ended up signing up for Calloway & Son's semi-annual maintenance package because the service was so good. I look forward to working with these folks for years to come. Highly recommend.
Our a/c went out on the first really hot Saturday of the summer. Our experience with Calloway & Sons was excellent! Ryan quickly identified and fixed the problem and explained it to me, a non expert, in language I understood. We will absolutely use this service again in the future.
My heater recently went out just before the cold weather hit. I called Calloway & Sons. Dominic came out on the weekend and quickly diagnosed the problem. He had to come back another day with a new part. Dominic worked late on a weeknight to finish the job and made sure that the heater was repaired. Dominic has proven on several occasions that he is dedicated to taking care of the customer. Everyone I've dealt with is professional, courteous and friendly. They respond quickly. The technicians do great work. I've never had any problems with their repairs. I highly recommend Calloway & Sons. Thank you for making the customer experience a pleasant one.
Dominic is an absolute gem! He not only fixed our air but also helped us come up with a plan to have our old system replaced at a modest price. Would 10/10 recommend!
Dominic did a great job. Diagnosed the problem, made the repairs, and even changed the air filter for us. Very professional.
Jacolby was amazing!! He diagnosed the problem, resolved some immediate issues, and gave us practical suggestions for additional solutions quickly. He was very knowledgeable and friendly! Thank you for your help!!
James was awesome! He came in and had to fix issues someone before him created! He figured out what it was and came out late to make sure my family had air for the night! Great service and definitely highly recommended!!!
I really appreciate the Great service! I received from Calloway & Sons. Ryan Reed was extremely professional, thorough and knowledgeable. He did a great job of explaining the problem in detail and answered all of my questions. I would highly recommend this company to family and friends. I will definitely use this company for all future HVAC needs. Once again thank you Ryan and also Calloway & Sons for the amazing service.
Our condenser broke the other evening and it was 91 degrees and miserable in our house. Ari came out same day after hours and he was great. Super personable, knowledgeable and had our house on its way to being nice and cool a few hours later. We’ve always had great experiences with Ryan working on our mini splits, so I wasn’t surprised that Ari was just as good. I’ll definitely continue to recommend Calloway and Sons in the future!
First time using Calloway & Sons. It was an after hours call and Ari the service technician was very polite and professional. He gave a courtesy call to let me know he was on his way and showed up right when he said he would. He spent time explaining the issue and Unfortunately our unit needed a part so we couldn’t get the AC working tonight but assured me he would call first thing in the morning to get the issue resolved as quickly as possible. So far very pleased with my interaction.
Ari and Matt came to service my air conditioning. I received a text and an email about their arrival time. They were on time, had expertise in their area, and were extremely professional.
The owner and Terri were also incredible as they helped facilitate with Hone Warranty of America which was very difficult to work with. Everyone there went above and beyond and I would highly their company.
Highly recommend!! Great service, from both the woman on the phone and Ryan who was on-call on a Saturday. We were pleasantly surprised that he was able to show up so quickly! He was very kind & knowledgeable, and very speedy to diagnose the problem. We were very pleased. Thank you!!
Great experience. Friendly, punctual and do great work.
Very pleased with the service call!! The technicians were very knowledgeable, expedient and friendly. Very impressed and we look forward to continuing our relationship with this company.
We are so happy to give Calloway and Sons a 5 star review. We wish we could give a 10 star review! This company was Johnny on the spot, answered every phone call, diagnosed the problems and sent the best to correct them. Ari went above and beyond for us. Ryan, Matthew and Dejuan also provided excellent service. We highly recommend this company, you will not be disappointed!
Ryan was able to help me with my gas heater the same day. He was incredibly nice and honest with his work and also gave me tips for future heating installation and maintenance. Overall highly recommend!!!
I made a call Saturday to get my AC condenser repaired and the dispatcher was sent to my house early Monday morning. I received texted messages of an initial scheduled time and updates. The dispatcher was very professional and cordial. He arrived on time and called before he arrived. He was able to pinpoint the problem within about a few minutes or less. My house seems colder than it was before!! It’s provided output like a new unit. He answered all questions asked and provided reasonable recommendations to me. I would recommend Calloway and Sons to anyone. They are professional, reliable, and dependable.
Josh was helpful as well as educational. he took his time explaining his work
Ryan was awesome. He came early got the job done and was very informative. I will definitely call for any A/C anything.
Ryan Reed was the Technician that was sent out. He was very knowledgeable and intentive with getting my situation worked out. I had explained what my unit was doing and he was quick to remedy the problem. Will be looking into getting the yearly service plan with Calloway & Sons, LLC. Top notch guy with top notch service.....would highly recommend. Thanks Ryan and Calloway & Sons.
Quick professional service. Ryan got our heater back up and running in no time. We always use this company and have never had less then excellent service
Ryan and his crew are top notch. I have dealt with HVAC techs that don't really understand how an HVAC system works. Ryan does, and he will set you up with the appropriate system at the right price.
Fast and courteous, doing business with them is an absolute pleasure!
Ryan Reed did an outstanding job. I had a problem with my A/C and he was able to diagnose and fix the problem in < 24 hours. I highly recommend the annual membership. This company has much better service and prices compared to Keefe's.
Calloway and Sons is the best air conditioner and heating company I have ever experienced. The young man, Dominic, was very professional and knowledgeable. He explained everything to us and fixed our problem. I will always call Calloway and Sons for all of my air conditioner and heating needs.
I would highly recommend Calloway & Sons for any and all AC and heating needs. I called them to check on my AC to make sure it was running correctly. Ryan arrived during a tropical storm warning, might I add. Super professional, and extremely nice guy. Took a look around and informed me that everything was running correctly, and that if I hadn’t had it serviced yet, it would be good to do so. He came back a week later, on time and ready to work. In what seemed no time at all, cleaned the unit, flushed the lines, and cleaned up. Now my AC is running even better than before. I’m so glad that I found this company, to take care of my AC. As all New Orleanians know, AC is a life saver in the summer. I can now rest easy knowing that Ryan and Calloway & Sons have me covered. Thanks again for all your help!!
Ryan provided fantastic and professional service. He replaced my thermostat that was zapped in a power surge. It was quick service and I a have cold air blowing.
I got a brand new unit. Calloway & Sons installed it in two days! Ari and Matt did a great job. I’m loving the cool air. They even cleaned up after which I did not expect! Great job! Highly recommend this company!
Ryan did a Great Job! Friendly, knowledgeable and courteous. Explained the issues we were having and was ready for any additional questions we may have had. I will be using this company again!
Calloway and sons llc was AMAZING! They have amazing service. Ryan reed was a god send. His fixed our ac and was out here the same day! Terry at the front desk was so kind and helpful. I highly recommend them.
We have used this company in the past and received prompt and professional service. Recently called for preventative maintenance and the technician immediately found problems we weren’t aware of. He treated our (rather serious) issues as if we had no ac at all even though we were only experiencing mild discomfort. Everything was fixed in a few days (parts had to be ordered) and our house has never been colder in this heat. Calloway & Sons have earned customers for life
Great Company and Staff!!
Ryan does an outstanding job!!!
Ryan always does such a thorough job with our annual cleanings/inspections. He is always so kind and respectful too! Thank you!
Ryan Reed was the best ac technician I have ever had! He took his time to explain and show everything!
I contacted the company on behalf of my Grandmother, who's AC went out in her home. I spoke with Phillip and we discussed the issues, he then assigned a technician to come over the next day. The technician was able to accommodate my work schedule for our appointment. I went through the issues with Ryan the technician and after he troubleshooted a couple of problems, he then layed out clearly what my options were. Me and my grandmother came to a decision to get a new unit rather than repairing a 13 year old unit. Ryan and his crew came the next day with the new unit, they were successful in getting the unit on the roof (which was no easy task) and installing it, then checking to ensure everything was up and running within the house. My grandmother and I were more than satisfied with the customer service and the expediency in which they were able to get the job done. We have signed up for the annual service plan and would recommend the company to whomever is in need of AC services. Thank you.
James our HVAC tech was very thorough and hard working! He didn’t stop until all of my issues were solved!
Ryan is very good at what he does. I like that the company lets you know when the Tech is arriving. This is my second time calling for service and everyone is so nice. Ryan is the best! I will be calling him again.
Ryan was incredible. He was able to secure a generator for me prior to hurricane season in one day. I’m on medication that must be kept refrigerated, if spoiled the replacement cost is prohibited.
I’ve got nothing but praises to sing about Calloway & sons!
Great experience for my first time calling an AC technician. The scheduling was simple to do. My AC tech Ryan Reed was very professional and managed to diagnose an AC problem that I wasn't really sure existed. He was very polite and explained everything along the way.
Ryan and Kendrick were excellent when installing our new Goodman a/c and have both been polite, on time, clean, and patient when explaining the process. They really helped us out by diagnosing and installing our broken air conditioner within 24 hours. Thank you both!! You are awesome #loyalCallowaycustomer.
Ryan was outstanding, professional, polite, and dogged in solving our A/C problem. We had a unit that kept leaking and shutting off and he worked through escalating solutions to fix the problem, keeping at it until it worked. The service was prompt and friendly, we will definitely recommend Ryan and Calloway & Sons to anyone looking for reliable and trustworthy HVAC servicing.
Ryan Reed was our technician and he was very friendly and fast and efficient. When we made the appt they gave us a 4 hour window but Ryan was very punctual even a little early. He was very helpful and informative.
I received outstanding service from Calloway and Son’s. Ryan the technician went above and beyond the call of duty. I called Ryan literally came out 15 min after my initial call, and solved the issue with my A/C unit 10 min after that. I will always go back to Calloway and sons for all my A/C and heating issues.
Ms. Terri is the best, she works hard to get the job done even if that means spending hours on the phone with home warranty companies. I am so happy my air condition job was referred to Calloway and Sons. I have told all my friends if they have problems with their AC to contact the best company in New Orleans. My technician Ryan was awesome as well, prompt, responsive and professional.
Ryan R was very helpful in helping me problem solve what might be reason for a leak. I appreciate his help!
I really appreciate the Prompt, Excellent and most of all Exceptional service i received from Calloway & Sons. I must say Ryan Reed is an Outstanding and Professional Technician and very friendly, he diagnose the problem and explain to me everything that was going on with my unit, he even offer me a solution to making sure my unit is will kept for future maintenance with the company. Thanks to the friendly staff of Calloway & Sons for the Professional and Outstanding Service you all Provide.
Fast service (same day) and reasonably priced. It would be 5 stars if the 'diagnostic' fee had been rolled into the repair cost. Tech was able to quickly find the issue and repair within about an hour, maybe less. Tech was friendly and described the issue/repair in detail, I would hire this company again.
Calloway & Sons A/C and Heating, I give the
entire staff 5 stars including the office staff they are very polite, courteous and professional. I scheduled an appointment with them to have maintenance done on my unit and to have my ducts cleaned they sent me a reminder the day before and the day of and when the tech Josh was on his way to my house he also sent me a reminder which I am thankful for because I had forgotten, and they did such an excellent job. Phillip Calloway and his trainer really did a good job cleaning my air ducts with that big o duct cleaning machine but it got the job done and I'm thankful. Josh did such a great job fine tuning and cleaning and checking my unit and compressor, Phillip Calloway and Josh really take their time and do their job the right way I truly appreciate the job they did and the prices are so reasonable, I give them both thumbs up 100 % Phillip & Josh. Give Calloway & Sons a call for your next A/C and Heating needs you won't be disappointed.
Calloway and Son’s air/heat company I would recommend highly. The technician Dominic and his partner were highly professional and informative as too the issue I was having with my A/C. What I also appreciated was the fast service I received in reference to the call out. They were here the next day hours before appointment time. Again from now on I will be requesting this company for my air and heat services.
Great service. Dominic was very kind and knowledgeable. Quickly identified the issue on a hot summer day and had us fixed up in about an hour. Had the part he needed on hand. Very pleased. Operator was very kind as well.
I had a great experience. The outside a/c unit stopped working on a Wednesday evening in late June, and by 8:15 the next morning I had an afternoon appointment scheduled. The tech, Ryan, showed up to the appointment an hour-and-a-half early and had the problem diagnosed and fixed within thirty minutes (which is especially remarkable given that the unit was elevated and located on the second story of the house). Having an a/c unit stop working can be frustrating and uncomfortable; Calloway & Sons provided a quick, well-informed, and effective solution that minimized the headache. I’ll be sure to use Calloway for any future HVAC needs and will encourage others to do the same.
I made a claim with the home warranty company in October 17 one company came out they looked at my unit and said I need fan motor for the A/C I didn’t hear from the company for over 3 weeks so I called the home warranty again to cancel them and ask to ha e a new company to come they sent Calloway& Son within two they was here and within 24 hours my A/C was working again I heavily suggest any A/C and Heating be done the them.
A very satisfied customer
Thanks Ryan
And Calloway& Son
OMG!!! Where do I start? The representative answered the phone promptly and was very professional. She assisted me quickly and scheduled my emergency service appointment. I received an email and a text message regarding my appointment and when my technician would arrive. The technicians arrived on time and was very professional as well. They got to work and my problem was fixed within 15 minutes. I am so very grateful for the services I was provided. Calloway & Sons saved my birthday. Thank you thank you, thank you!!!
Ryan was excellent. Very knowledgeable and professional. Calloway & Sons was one of the ONLY companies I’ve ever contacted via their email and they actually contacted me within hours.
We closed on our house and noticed the AC wasn't cooling 100%, which was super frustrating. We contacted a different company and the specialist told us we needed to replace the unit along with the interior ducts. No other options were given. We decided to call Calloway & Sons for a second opinion. They were SO easy to contact and came out to our house within 30 minutes of calling. Phillip mentioned the AC will definitely need replacing, but not immediately. He knew we just moved and were watching our pennies and did a repair on it and added freon. The AC works like a DREAM! We really appreciated his honesty along with more options than "You need to replace your whole unit!" When our AC officially hits the dust, we will be contacting them to do the work for us. Couldn't be happier with their service and work!
After I called and hung up the phone with them.. Ryan was there in 15 mins! He fixed my ac and got it working in no time at all!! Thank u so much!!
Dominic L was great as was the whole experience with Calloway and Sons. Dominic was kind, efficient, and provided me with honest answers.
Benjamin came to my house to replace a thermostat on my AC. He was on time, knowledgeable, and efficient. This was the second time I used Calloway & Sons. Both times, I was extremely pleased. They are fast and reliable.
My ac went out on Saturday night at midnight and I called Calloway and sons. They had a technician out they very next morning on Sunday at 10 am. Ryan showed up and had my ac running in 30 minutes while working outside in rain storm! I could not be happier with Calloway and son’s and the outstanding job Ryan did today!! I am a life long customer with them now!
As a new homeowner, I was very nervous picking a company since I don't know a darn thing about HVACs. I appreciated the 24 hour answering service that allowed me to get some information before I could even schedule. The techs were on time and very friendly. Both Dominic & Brody (I think those were their names!) were very patient with me and informative throughout the process. Unfortunately, my problem was a bit too big for me to tackle now as I should likely buy a whole new system.
At least now I can make an assessment and hopefully have them come back to replace the entire unit when I get home in a couple months. Friendly service, helpful and when I had an issue with the cost becoming to high I didn't feel pressured to step back and think about my best course of action. Thank you, Calloway!
You Guys at Calloway & Sons are Rock Starz, to say the least. The crew was organized courteous and professional! With the amount of work needed (a complete replacement of condenser, evaporator, furnace and a dozen other applications it all was done in a relatively short time frame. They arrived when they said and are leaving completed as if they never arrived. Calloway & Sons are the Direct Truth when doing all aspects of quality HVAC work. And i cannot leave out the administrative branch of this firm, particularly Terri. With the “I” and not the “Y”. Thank you Terri for all your knowledge and going beyond what it seemed you should. Much Love to you Terri. Will emai u my personal gratitude mos def.
Thanks Team and Management!
T. Reed, a satisfied customer.
I was let down by another AC company, and called Calloway and Sons at 2:00 this afternoon. Not only did they agree to fix my ac today, the technician was at my house within an hour!! The receptionist was kind, caring and listened to what I needed. She was spot on with returning calls and again, just so nice and professional. I wish I remembered her name, but she should get great praise for her work today. The technician that showed up was polite, kind and efficient. He didn’t have the ladder needed for my ac...it’s on top of my porch...he could have said ‘sorry, see ya tomorrow ‘ but he didn’t. He went and bought the needed ladder and was back within 30 mins. He fixed the problem quickly and got that cool air rolling! He was very professional, and overall just a very nice, kind person. He deserves major praise as well. He made a point in telling me that the company was there to help people. He had the option of going home and being done after a very hot day. This guy chose to keep working and help those, like me, who needed help on such a hot day. People like that are hard to come by, and I am so thankful I chose this company to help me. Keep up the great work, it is appreciated!!
Response was very quick. They followed up with courtesy confirmation text messages that were not only handy but very professional. I knew when the tech was scheduled, when he was in route, and when the job was closed.
The technician was very friendly and helpful. He got the job handled quickly and efficiently. He also made a call to the office to answer some questions I had on the paperwork side of things.
I would recommend this company and would use them again in the future.
My usual AC guy was booked up so I searched for a new service. I left a message online requesting an appointment for an estimate to diagnose a leak. 2 days later I called the company because I had not received any response. They were prompt with getting a tech out same day. The tech's free estimate consisted of he "didn't know why it was leaking". He stated that the leak could be in another location so he asked if I wanted him to look there. I thought this was an odd question but looking back on it he was implying that this was the end of the free time and he was now going to have to charge me. He called me a short time afterwards and told me I owed him $230. After a back and forth for a few minutes he explained that he replaced a pipe in the attic. He should have led the conversation with "I found your problem, fixed it, here is your bill". He told me he would come back the next day to re insulate a separate pipe since he did not have the materials today. I confirmed with hm that he would be the tech that came out the next day. Sure enough, the next day a different tech called me to tell me he was on his way over. I cancelled the appointment. I was fed up with the dealing with this company. Bill is paid. I will not use them again.
I own a small restaurant and these guys are great! Whenever there's a problem with any refrigeration equipment, they show up usually just a few hours after I call them. They quickly diagnose the issue and quote me on repairs. They're fair and honest and most importantly, fast! Every technician that I've come across is professional and friendly.
Brandon is Very professional and he definitely knows what he's doing. He's very polite and so is the entire crew that came to my home .Thanks again
I had ducts under the house replaced and I had ducts in the attic cleaned. In the end I am happy with the ductwork that was installed. I think they did a good job. They were much cheaper than the other 2 quotes I received. However, it took twice as long as they told me it would and they had to reschedule the appointment because they didn't have enough materials. The workers thought they were done when I pointed out to them that 2 ducts were not connected to their boots at all and that they didn't hang an entire duct line. I was told the duct cleaning was a self-contained system that would not get the house dirty when this was clearly not the case. Despite the use of a drop cloth, they still managed to get debris from inside the duct on my bed, floors, etc. I will only use them again if their quote is again much cheaper than their competitors.
Dominic was exceptional. He did an awesome job. Super nice and great at his job. Plan to use him and Calloway again in the future.
I was pleased at the level of professionalism from Dominic. He took the time to analyze the problem recommended a solution and fixed what was broken.
Mr. Ryan is an outstanding and very knowledgeable technician. He was able to quickly diagnose and repair the issue with my AC unit. I will definitely use Calloway & Sons for any future AC repairs.
Excellent service!! The technician Ryan came over and repaired my broken a/c …..he was right on time and very knowledgeable.
Ryan did a great job. Very friendly, professional, and fixed our problem.
My 1st contact with Calloway and Sons was for an emergency repair at 11pm at night. They answered the phone and sent out a tech (Dominic L) immediately, but due to the odd issue by the time the tech got there the A/C was working again. Dominic checked everything he could but since it was working there was not much he could do. By the next morning the A/C again was out. Calloway and Sons sent out Ryan R, a specialist, by lunch time. This time the A/C was not working and Ryan was able to trace down the exact component in the compressor that was causing the sporadic on/off. Ryan was very knowledgeable, explaining every step along the way and even going above and beyond to fix a few install issues. I 100% recommend using this company for all repairs and maintenance.
My 15 year old AC was dying and I needed a new unit. I called several business including Calloway & Sons to provide quotes to a new unit. So why did i choose Calloway & Sons? First, they provided a very fair and reasonable quote - much better costs than others. Second, they are AWESOME in their communication. I received text/email reminder for my appointment, plus a personal phone call when the technician was 20 minutes away. They did a great job installing my new unit! Thanks again!
Calloway and Son’s completed my new HVAC system on time and for a fair price. Their professionalism is shown through everything they do, from my first call to my completed job. I truly felt like they were looking out for my best interest and not just chasing business. As Philip said, “It’s more than just a job, it’s about relationships.” I would highly recommend Calloway and Sons to friends and family alike, and will continue to be their customer in the future.
Needed semi annual A/C check up on Calloway & Sons. Technician chkd Interior unit noting problem areas like capacitor. Then went on top roof for unit inspection. Estimated approx amount of freon so very efficient, expedient & detailed. Great job
Dominick & Calloway!
I knew what the problem was and had been quoted $850 to fix it before but Dominic came in and fixed it by using his brain. Quick and reasonably priced. I got his card so I can recommend him and use him again. Great work. Thank you.
Have had Calloway & Sons do scheduled maintainance checks on my heat and a/c system three times and they're always polite and friendly. Although scheduling isn't completely painless, the office and service techs make an impressive effort. They provide a 2-3 hour window when the appointment is made, send multiple text reminders, and call when they're on their way. Personally, it does feel like a small hassle to sit outside for half an hour so my dogs don't harrass the workers, but nothing like the trauma of losing heat or a/c when it's really needed. I've had zero issues with my system in the year and a half I've lived in my apartment.
Ryan came out right away and wore a mask because I am high risk. He was communicative, explained well and saved us hundreds. Fixed 2 ACs in less than an hour. I love Calloway & Sons!
Dominic was very nice and professional. Didn’t do more than what was necessary. Would highly recommend Calloway and Dominic.
Today 6/9/21
Dominic came back to my house new problem. This is what happens with old units. Put in refrigerate and was good to go. Dominic is so nice and very professional. Highly recommend!!!!!
Matthew and Ari came out to my house on a Saturday and installed my new AC and heating units. Very very nice guys. They had everything installed and AC running in no time. They even swept my hallway. GREAT JOB Guys!!!
Our air conditioner went out late on Wednesday night. The technician, Ryan, called at 7 o’clock the following morning and was here by 7:30. By 8 o’clock he had the system running perfectly. Couldn’t be more happy with the communication and customer service that we received via text messages and emails throughout the entire experience!
I had an A/C system that wasn’t cooling, the compressor wasn’t running. Dominic from Calloway came out on a Saturday and diagnosed the problem as a burned out compressor. He gave me an estimate and advised they would need to call in the parts warehouse, as they had already closed at noon (the warehouse charges $250 to reopen, but Calloway has a more reasonable $149 weekend charge (versus their regular $70). I agreed to the extra charge and they worked until 7pm to finish the job and get the A/C back up and running. Highly recommended for their professionalism and dedication to doing the job right the first time. Don
Brandon and Matt where super helpful, professional and resourceful. They where able to work around a couple of hiccups in the coil instillation, but they made it through and everything works great.
Thank you.
Everyone I spoke to at Calloway was friendly, accommodating, and knowledgeable. Easy company to work with. The technician assigned to come to my home gave as much info as possible and let me know what was going on at every step. Overall, great customer service and a great experience!
Christopher with Calloway & Sons was superb!!!! He was thorough, taking his time and not rushing through. Answered all of our questions, explaining everything, and he was very knowledgeable.
Our a/c went out at 7pm on a Sunday. Phillip was at our house and had it running before 8pm. He was friendly, informative, and worked quickly. A+ experience
Dominic was very efficient and professional. He was able to detect the problem with my AC and he took care of it. Very satisfied. Thank you.
Always great service, fast response. Super friendly! Ryan is super informative and helpful. Benjamin G, came out recently and took no time at all, helped resolve some issues and gave me a heads up on some preventative maintenance to help with usage and efficiencies!
I called calloway and sons on the morning of a holiday with what in my mind was an emergency..( no a/c on memorial day!!!!) They not only made me feel important they showed up very fast was very professional.. (Ryan Reed) had all the parts needed and got me cooling off within an hour THANKS!!!And all this done at more than reasonable cost... great service great people great Company!!!!!!! Thanks Derek George...
Ryan Reed came very quickly was super nice and got everything fixed up in no time flat. Thanks a ton!
I called my home warranty company on Sunday night, May 26th to report my A/C unit was not cooling but constantly running. Received a text message on Monday night, May 27th staying that a technician, Dominick L would be out the next day between 8 a.m. and 10 a.m. Unfortunately I didn't get to meet him because during the night I became very sick with a stomach virus so I asked a friend of mine to come over. Dominick was on time and the issue was fixed in no time. My friend stated that he was very professional and courteous. I was mostly impressed at the prompt manner in which they scheduled the visit. Thank you so much for your professionalism and promptness. I slept so well the rest of the day. Your company is the best. Keep up the good work.
Cora Chambers Dillworth
Great service, got a same day appointment. Ryan showed up diagnosed and resolved the issue in about an hour. AC was running cold in no time. Very happy with the professional service and recommend highly!
Technicians were very hardworking and professional
This was absolutely the quickest and best HVAC service I’ve ever received! Ryan, the technician, was awesome. He was very knowledgeable and displayed great customer service. I will definitely use this company for all future HVAC needs. Thanks again Ryan, I’m so happy to have heat now! :)
Ari was very professional and courteous. He diagnosed the problem quickly and was able to provide my family with A/C in a matter of half a days work. I will continue to refer Calloway and sons to my friends and family and I will be reaching out for continued service. Thank you Ari!
It is Saturday night at 10pm on Memorial Weekend and our AC quits.
We just bought our place. This is the first trip.
We called and Phillip called us back. He communicated very well about timing. He called when on the way. Showed up and fixed the issue with in 10 minuets.
Super nice guy!!!
We can not imagine using anyone else for future needs.
This is the guy and company that understands SERVICE!
Thank you for coming out on Sunday AM of Memorial Weekend.
Good experience! They will fix your A/C asap in the hot swampy middle of New Orleans summer, they will be honest and fast and won’t try to sell you any extras. Dominic had our unit back up and running in all of 10 minutes. Would recommend.
Ryan was efficient, professional and got my unit up & running in less than 15 minutes. Definitely would recommend & use Calloway & Sons A/C again!!
Calloway & Sons were professional and ON TIME! The technician (Ryan R.) was super friendly and did an amazing job! Will definitely be using them every year to service my unit!
Excellent company , professional and friendly. Had another company come twice in march, told us our ac had plenty of freon. And he cleaned coils. We have had horrible electric bills. Called calloway and sons. In 45 min ac man told us what was wrong and fixed the problem. Our heat and air were running at same time. The other company never found problem and it cost us about 2,000 in our cleco. Can't say enough good about them.
Matthew and Brandon came out and installed outside unit and coil and were friendly and professional. Would work with them but don’t want to the money. These guys are great!!!
Awesome, efficient, professional service! I couldn't be happier with Calloway and Sons AC service. This company has serviced 2 of my AC units and I wouldn't trust anyone else. Dominic was on time, courteous and quick. Referrals are coming your way! Thanks again :)
I had the pleasure of working with Ari, Matt, and Ryan. They were extremely polite and efficient. I had to have my whole unit replaced so it was a long and hot day. They did not leave a mess and made sure the unit was working- thank you guys!
Good prompt integrity based service, returned all our calls immediately and had a genuine concern for the well being of my grandmother who was in overtly hot conditions.
My grandmother's a/c needed service and the Callaway team thoroughly explained all of our available options and once we decided what to do, they were on the job in a quick efficient professional manner. Me and my grandmother would definitely recommend this company to anyone in need of a/c repair.
Professional service!! Matt and Ryan provided excellent service. They were very courteous and knowledgeable. Calloway & Sons A/C and Heating provided AMAZING service. Thank you!
The technician was courteous and answered all of my questions. He diagnosed the issue immediately and fixed the problem. I would highly recommend signing up for the annual maintenance contract. It saved me a lot f money.
Dominic was absolutely AMAZING!! He fixed my A/C in record time!!! He also suggested the maintenance package that will save me a bunch in the future!! He was very professional and knowledgeable. Highly recommended!
Just had Brandon and Matthew come and install my new AC this was the best experience I have ever had from an AC company and I highly recommend both of these techs!
I called about issues with my air conditioning late in the evening. They were able to have someone to my house in the morning. They are always punctual and professional. Quality service from beginning to end. Great job!
Ryan fixed my AC for me on two different occasions. He's personable, professional and works fast. Great guy. Also props to Calloway's phone operators for professionalism.
The window of arrival was 11-1 and the job was supposed to take four hours to complete. The technicians arrived at 11:10 and finished in just over three hours. They were punctual, fast, and courteous!
The Leon family appreciated all of the work and value Ryan provided. Ryan was punctual, patient, and explained the procedure. Ryan also provided recommendations and suggestions to prevent major problems. We shall recommend Calloway & Sons to anyone.
My AC went out at 8 pm on Friday night. The heat index for the next day was going to be 104. I thought there’s no way anyone will come out before Sunday. I was happily surprised when they sent Ryan to my house the next morning at 10:30! I’ve signed up for a maintenance program so I will avoid this in the future
I contacted this afternoon and someone was out before close of business. The technician was very professional and knowledgeable. He provided us with all our options and was able to provide a temporary remedy. The price was affordable. I highly recommend Calloway and Sons!
Can’t say enough good things about this company! Super nice people...from the operator to the HVAC guys who came and inspected my heater. They were able to fit me in on the same day I called without charging me an arm and a leg! Super affordable, trustworthy and friendly! Highly recommend!!
Colloway & Sons is an outstanding HVAC company. I highly recommend them to all my family and friends. Kendrick, my technician, was extremely personable and knowledgeable. He was able to diagnose and fix the problem very quickly and had my home nice and cool in a short amount of time. They are definitely my new HVAC company!
Service was fast and accurate. My grandmother's A/C went out and Dominic from Calloway & Son's was very friendly, knowledgeable and eager to help. He made her feel at ease at that was so appreciated. Prices are reasonable.
Our technician Benjamin was thorough, professional, quick. After diagnosing the problem he was able to get it fixed up and working again in no time
The technicians that serviced me both times were friendly and efficient! My only complaint is that when I called the office, the phone was picked up and no one said anything, happened about 5 times. But luckily there was a number I was able to text to schedule for someone to come out as soon as possible.
Phillip came out for Calloway to install a thermostat for me. He was friendly and professional. While he was there he smelled a gas leak in my new home that could've been a major issue. Disaster averted! I guess these AC guys have a "nose" for that sort of thing. Would definitely recommend.
Ryan Reed, with Calloway & Sons LLC AC-Heating Duct Cleaning, was extremely knowledgeable and courteous. He spent his time assessing our AC problem, fixing the problem and explaining what was wrong. I would highly recommend them for any AC problems, concerns or annual maintenance.
Both father and son are hard working, knowledgable, helpful, friendly, and have helped fix both my furnace during winter (they came on a 35 degree Sunday evening when I didn't have heat and fixed it), and my A/C (in which they were honest about the prices of everything straight up, and again, had it fixed and working in no time). These guys are great. Do yourself a favor and call them. Philip, Dominic, and all the other employees they have working for them are honest and smart. I've had other New Orleans hackjobs work on my stuff before, but never again. Go with the professionals, you'll be happy you did.
I learned about Calloway and sons from a review online. I'm glad that i did. They were professional and gave us great customer service. They were also reasonably priced. I'll recommend them to anyone for their a/c systems.
Very responsive and easy to deal with. Identified an issue with the air purifier in my HVAC unit, provides options on repairs, and did the installation promptly and efficiently. Would definitely use them again.
James was great! He was on time and answered all of my questions after getting the unit up and running again. Definitely recommend!
My technician was professional, curtious and extremely fast. Within 15 minutes my air conditioner was working again blowing cold air. The price was reasonable for the freon and I love how they were able to come out to service my unit within a couple of hours from my initial calll for service. You want to call Callaway & Sons for your HAVAC needs. You will be extremely satisfied.
Ryan came over and showed me that Trinity misdiagnosed my unit. Trinity stated I needed a blower motor and coils and etc...also he wanted up to 17000 for a unit..He also wanted 1900 dollars just for a blower motor. Are you serious..Ryan showed me that nothing was wrong with my motor and it was just a capacitor. Thank you Ryan and Calloway for the honesty. I will only be a customer with Calloway from now on. P.S. Do NOT use Trinity A/C for anything!!!
Ari was amazing, courteous and competent. He showed up promptly and fixed a problem I had been having for a while. Could not recommend highly enough. Please promote him/ give him a raise.
Calloway and Sons is always picks up the phone and is usually out within a couple hours. Just had a service from Ryan, who had to come out a couple times due to needing to get a fan blade, and he always called early and stayed communicative about when he could come out, and worked with my schedule.
Dominick and his team did a good job and were very focus on doing the job well. All areas of concern were properly addressed. Also after job cleanup was done well..
Technician got held up at another HWA job, but the dispatcher was communicative and patent when I called for updates. The technicians were friendly, helpful, and very clear on how to best expedite the normally ridiculous time HWA takes to authorize repairs and order a parts. I’m hoping/praying these guys end up doing more than diagnostic work on my busted HVAC. They’re great!
Ryan (technician) was super professional, punctual and fair. Great overall experience and will gladly use them in the future. Highly recommended
Ari was incredibly helpful to understand my problem. He was professional and clearly a subject matter expert at what he does. Appreciated him treating me like a human being and not just a customer.
Calloway & Sons gave me an appointment the same day called when they were reroute to my home. They were very courteous when they arrived, and diagnosed the problem quickly. When they left they were still so courteous. AC problems call Calloway & Sons you wont be disappinted.
Great customer service, professional and friendly! All my questions or concerns were answered.
Ryan was a fantastic trustworthy tech who managed to diagnose the problem and address it quickly on a Saturday morning. He was pleasant, friendly, and somehow managed to smell good in 100 degree heat.
Ryan came out and was very courteous. Explained what was happening and what he though and troubleshoot the electrical issue that keep tripping my breaker for the AC. I will use them again.
Ryan was at our house first thing in the morning, was very friendly, and solved our issue in minutes.
This Tech was outstanding: knowledgeable, professional and courteous. I also appreciated his quick response to my call and his explanation of his evaluation and solution.
Great experience with Ryan. Professional, knowledgeable and willing to explain the service. I will keep them on speed dial if I ever have a A/C issue. Great company!
My A/C was giving me problems and I called Calloway and Sons and they came out the next day. Ari was very professional. He gave me options on how to proceed and what was cost efficient
Calloway and Sons A/C & Heating is one of the most professional company's I've had the privilege of working with. Everyone that my family and I have met from the company did everything they said they were going to do from the initial introduction to the initial contract to actually seeing the guys working to completion. I will recommend this company to whomever ask to whomever visits our home. Again, a very professional company and Staff.
We always use Calloway for all of our AC/ Heating needs. They are very professional and efficient. James was great and very knowledgeable!
I must say I was not happy with initial situation where I felt no communication and we did not have hot water but I noticed they took late night calls and called back on Saturday to solve situation and went above and beyond. Still not quite fixed but I can tell they have the best intentions for their customers and sure it will be. Just got a call on Saturday to solve. Very professional.
The receptionist was very polite and professional when I called for service. The technician arrived on time and immediately discovered the source of my problem. He was very knowledgeable. I would definitely recommend them to family and friends.
Ari & Matt came to look at the broken central air late and quickly assessed the problem and fixed it promptly, which is very appreciated in this New Orleans heat!!! It’s been only about 10minutes since it’s been fixed and it’s already about 10 degrees cooler, thank goodness.
Ryan Reed was very professional, on time and knowledgeable. He gave great pointer on keeping my unit working and clean.
Dominic was great and the work done was efficient and effective. Always a good experience with him.
Ari C and Rob R provided prompt, thorough and excellent service! Got me up and running quickly and strapped up ducts that we’re hanging low, going above and beyond the call of duty. Thank you Calloway!
Ryan was very professional very nice and he helped me a lot he made me feel like he was my brother wish he is my brother in Christ and I thanks the Lord for sending me good people like Ryan and also miss Danielle was very nice I thank you too Ms Danielle for your help you guys have a blessed in wonderful day in the Lord 🙏🙌🙏 …
Technician Ryan showed up BEFORE expected time. Very impressed with Ryan and his cheerful disposition. Signing up with Calloway for our HVAC needs because of his expertise!
We are new customers, our AC stopped working and it is the end of May. They immediately came out, diagnosed our problem and had us up and running in no time. Dominic was very professional and courteous.
Though it took a week for my a/c part to arrive, I must say that I am extremely pleased with the service offered by Calloway & Sons. The technicians were very professional, respective, and extremely courteous. I would recommend Calloway & Sons to all.
Dominique came out and diagnosed my problem and took care of it all in about 45 minutes I'm cold again for the Saints game Sunday night.
James B was awesome. He quickly identified the issue and had it resolved in a matter of minutes. Very easant and knowledgeable.
I am very pleased with the results from the installation of the outside AC unit that Calloway and Son installed at my sister's home, They surveyed her old unit and determined that the compressor was going out. My sister's AC unit kept freezing up and loosing Freon. Two other AC servicemen had check her unit for leaks and none were detected. They refilled her unit with Freon. The first time it last 9 months, The second time it last only 1 month before freezing up. When Mr. Calloway came out and checked her unit, he notice that when he started adding Freon to the unit the amps on the compressor started increasing after adding only 4 pounds of Freon. After seeing this he told up that the compressor was going out. We ordered the new unit on Friday and on Saturday the old unit froze up again. Talked with Mr. Caloway on Monday and that even he installed the new unit. After the installation of the new outside unit, Mr. Calloway performed (2) leak test on both sides of the system and determined that there were no leaks, Mr Calloway also determined that the return line ducking in the attic was too small. He installed a new 16" line to replace the 14" line that was in place when the unit was first installed. The AC unit is now working perfectly. Mr. Calloway told us that the AC unit should not give us anymore problems, but if it does, we have his number to call him. I would recommend Calloway and Son to anyone who is having trouble with their AC unit.
They responded immediately, even before normal working hours to ensure I had my needs taken care of. He was knowledgable and explained the issues and some preventive measures to take in simplistic ways! Would recommend to anyone!
Ryan was very friendly, courteous and very professional. He answered all our concerns to our satisfaction.
Ari diagnosed the issue with our AC within 5 minutes of being in our home. He braved wasps, fixed the problem, was courteous and he also wore a facemask the whole time (even when he was outside) which I appreciated. Thanks Ari!
The technician, Ryan, was on time and very helpful. He answered questions while he worked and fixed the problem quickly. I’ll be using Calloway & Sons again for sure.
Quick,easy,explained what was the problem made sure everything was great and didn't even take Ryan long to fix on my a/c love the service he has provide on my a/c love service so much looked into get the annual service..😀😃😄😁😆 …
Thank you very much for stopping by first thing in the morning, making sure everyone is safe and free of covid, including yourself, very professional and will recommend
My technician Ryan was helpful and friendly. He was very quick and efficient. I would recommend this company to anyone who has a/c and heating problems.
Ari and Matt where amazing They came out at found out what issue was an was able to fix the problem that day... they put in a whole new unit with in 4hrs made sure my family had AC before 930 pm. I will only call this company for now on.
Ryan was very courteous and respectful. He moved quickly at finding the problem and correcting it in a timely manner. He is very knowledgeable and explained the issue in detail.
These guys are great. Always professional, sending someone over when I need it on short notice, and fair with pricing. That's all I need from an HVAC company! Always a relief to have honest, handy folks.
I was very impressed with this company! Very professional, came in less than 15 minutes, introduced himself, and had company uniform on with logo which is what i look for. He knew exactly what the problem was and I already referred the company to my family! God Bless and the young man that came out🙏🏼 …
Dominic was very polite, professional and informative. He work fast efficiently . My moms AC works and that was my main concern
Thank You
Dominic
Philip was professional and friendly and figured out our problem super quickly plus he has a great smile. I will definitely recommend Calloway & Sons to my friends.
The technician did not find any off the issues which a previous technician claimed were present in the unit. He explained what steps were taken to determine that the unit was working properly and not emitting carbon monoxide gases he also explained that he viewed the coils and did not see any breakage which could cause the unit to be replaced
Excellent service !!!! Quality work ! Kendrick got our ac unit up and running ! We highly recommend Calloway’s. The staff was incredible.
Ron and Maureen
Evans
Excellent technician, Ryan. Very professional & well spoken and took time to explain everything to us. Texts, phone calls & emails received in timely manner.
Ac has been down Ryan R came out and got us back going again.
The customer service this company provides is the best. The staff is friendly, and Ryan, the technician, is knowledgeable and personable. I highly recommend this company.
Phillip was great! We honestly thought are AC unit was done.. but, he did a few modifications and I woke the next day and had to put a sweater on inside, thanks for saving our summer ~
Thank you for very quick service. Dominic was very professional and polite. Will definitely call you again.
THEY CAME DID THE JOB, Celeste, Patrick, Shaun. Patrick came out 1st great people great company didn't want the tip I insisted brand new parts in a Word Outstanding, Work with my warranty ..Tell Everyone Good People ,Locals Great Job ..
Job well done , made sure everything was working in mint condition, I’m very impressed!
On Wednesday my Ac went out. I called Calloway and Son they came out the very next day early that morning, they fix my Ac now I'm cooling for the summer thank you guys. I'll forward you'll information good work.
Extremely professional, prompt and courteous. Did exactly what they said they would do. Absolutely recommend.
Excellent customer service and very knowledgeable. Ari came out the same day and installed are new condenser and really took the time to explain everything to my wife and I
I got service the same day I called. The techincian Ryan was very professional and knowledgable. I will definitely use their service in the future!
The guy was very nice and professional. Explained everything that was going on with the job he was doing. They have to come back with the part tomorrow but as of now I think they will do a good job.
Great work, fast and efficient. We will definitely call again when needed. Thank you so very much.
This company is so kind and so prompt every time I need them. They NEVER try to upsell and are an all around honest business. I call them every single time. :)
Ryan Reed helped us; very helpful, professional, and competent
Super knowledgeable! Honest. Living in English Turn it's hard to find vendors that won't over charge because of the area. These guys were professional and prompt. Will use them for all of my a/c needs.
Ryan did a great job with our AC .
John and Matt were excellent. Very professional and did quality work.
Ryan Zimmerman came out quickly and gave us cold air almost immediately. He was courteous and I would use Calloway again
Very quick, responsive and nice. Ryan R is amazing. Selected them randomly based on other reviews and am very happy.
I highly recommend this company. Ryan was very polite and professional. He provided our home AC system with excellent service.
Called at 7:20am. He called and said he was on the way at 9:28am! Fixed the problem and was gone by 10am! Would absolutely recommend! Very awesome and professional!
Excellent service! Called and within 2 hours they were here. Technician was very professional and upfront about the costs. Highly recommend!
After my ac quit in the middle of the night Ryan from Calloway was here in the morning and replaced the capacitor which had gone bad. Fast, friendly , awesome !
My AC fan motor went out and my warranty company was in contact within 30 minutes and my AC was back up and working within 2-3 hours of them being called. Very fast and respectful company 👍🏻 …
Philip was very professional and found the problem right away. He ordered the parts and another technician, Dominic, came and install the parts. Excellent professional service!
Excellent professional service. I’ve had visits from Dominic and Kreis and both are outstanding at what they do.
Called for a quote on new installation. They came out promptly, and followed up with an emailed quote a day or two later. Their price was in the mid-range of quotes for my specific installation.
Josh did excellent job of keeping me informed and very professional. Everthing was done at times I requested and very straight forward with prices and options.
Dominic is very professional and knowledgeable and noticed another issue not related to the A/C. I highly recommend this company.
They were willing to accommodate me last minute request and the arrived on time. The only reason I wouldn’t give a 5 is because the technician was on personal calls throughout his visit
Great company! Have been using them for 10’years. I highly recommend
Very professional, mannerable and prompt. Very refreshing to have a young man come out and represent this company. He is very knowledgeable and very matter of factly in the business.
Mr. Ryan was on time, matter of fact, he was early. Very courteous. I would recommend this company to anyone.
Tech Dominic was great as always very nice guy Thanks
Service technician was kind, knowledgeable and courteous. I appreciate him calling prior to arriving especially since my doorbell does not work.
These guys are great. We’ve used them the last few years and they always communicate great, on time and have competitive rates.
The tech Ryan that came out was fantastic. Had everything working in a timely fashion and was very professional. Highly recommended!!
Loved that they called 30 min. prior to arrival and are extremely friendly (including the receptionist) from the beginning to the end of the job.
Great job Ryan! Fixed our problem
Great service! Fast, fair, and thorough! Love using Calloway!
Very pleased with this company! Ryan was my technician, Could not have asked for more knowledgable,,friendly service.
Great service very professional and thorough and detailed service
Ryan was super helpful, professional and efficient!
Very friendly and informative. I’m a first time home owner and Ryan really helped me not only with my issue but what to know and look out for in the future.
Service call was fast, efficient, and reasonable. The technical was very professional and knowlegable.....I would highly recommend you guys at anytime....by the way please keep the 24hrs. service going!!!
Dominic was awesome ! Very knowledgeable and professional !
My technician was Philip he was very professional courteous and patient thank you for hiring professional and pleasant people to come into my homes to service us thank you, Philip on a scale from 1 to 10 you get a (10) thank you again
HARVEY & Rhonda Minnis
Calloway& Sons LLC Technican Ryan Reed gave us excellent service on our AC unit in and out very professional
very nice, prompt service
Superb customer service and reasonable prices. They guys were prompt, courteous and respectful of my home.
They were fast and friendly when scheduling service. Service was completed with lots of communication before, during and after so that I was aware of what occured.
Dominic was amazing, professional and an excllenet representative of Calloway & Sons. Highly recommend!
Service was more than great! I definitely will recommend you to everyone! I look forward to having you service my unit from here on out
Very professional on time fix the problem right away clean up after themselves problem solved in a hour 🙌🏾🥰 …
Ari was very prompt and explained everything in detail. He was very professional answered every question I had. I highly recommend Calloway & Sons....#lifelongcustomer
Ben did a great job with servicing our air conditioning. It is working great!
Can out promptly diagnosing the ac problem will need a part but left the home cool for now. Happy with the results so far.
The guys came out with friendly attitude and went right to work. They found the problem and got heat pump working right away. I’m pleased with their service.
They were able to find the problem right away and they completed the repair in a timely manner. Very professional customer service. I highly recommend them.
Excellent professional and courteous service. Very quick to respond to our request for service.
Great company to work with. Ryan was knowledgeable and acted professional in every way.
The office staff is always friendly and helpful, Ryan, my technician, is knowledgeable and patient with questions, the owner, Phillip is awesome!
I had a good experience the technician was very professional and very polite. If I had to give a score from 1-10 it will be a 10 Very satisfied .
Punctual, friendly, and efficient. They came the same day and had our AC up and running within an hour.
Everything was explained in a thorough but simple and understandable way. Look forward to continuing business with Calloway and Sons. Thank you!
Very friendly, very fast, and very efficient. I will continue to use them for my future AC/Heating needs.
Great service...You can tell they really care about the comfort, and concerns of their customers. Best quality service at an affordable price.
Worked with these guys as a result of a prior sub-par contractor. They are very professional, timely and work hard to give the best quality at a fair price!
Dominic was very helpful and professional. Would use them again (although I hope I don’t have to.)
Worked promptly to install a drip pan and cleaned out drain pipes. Will use their services again.
The team came out at the tme they were scheduled to. They took care of the problem in a timely manner. I really appreciate their business.
The tech was efficient and ensured I understood what was needed and what went wrong to require his services.
Very timely, nice, knowledgeable and professional. After first visit they will be my go to for yearly services. Keep it up
I especially appreciated the photos the tech provided picturing the issues. He was very thorough and professional.
Ryan came out on Saturday, diagnosed the problem, had our A/C up and running by Tuesday and saved us money in the process.
Dominic was timely and explained everything in terms I understood. I highly recommend for HVAC needs!
THIS COMPANY IS HIGHLY RECOMMENDED!
ALWAYS SAME DAY SERVICE & MR. KENDRICK IS VERY PROFESSIONAL & GETS THE JOB DONE!
Paul was on time, informative and nice.
I could tell that he cares about his customers.
Always personable, friendly an helpfyl. When they say they will be there at certain time you can count on it very pleased with there work.
Matthew N did an awesome job. Polite and professional. Thanks!
Great service, always prompt and professional. I always call them for all my plumbing and HVAC needs.
The two gentlemen were very friendly and explained the problem so that I could understand. Great customer service!
Great knowledge and very professional. I am pleased all the way! Thanks!
Great work even came out on the weekend very happy would recommend to anyone who I know that's need a/c service.
Fantastic. Knowledgeable and nice. Diagnosed and recommended a path to fix with estimates.
As before, responsive, professional, and pleasant. I'd recommend Calloway & Sons every time!
VERY PROFESSIONAL, EFFICIENT, EXPLAINED THOROUGHLY WHAT WAS WRONG. BECAUSE THEY WERE ABLE TO PINPOINT THE PROBLEM & RESOLVE IT QUICKLY, MY UNIT WAS WORKING & THE THERMOSTAT STARTED TO GO DOWN ALMOST IMMEDIATELY!!! GREAT JOB!!!
Ryan was amazing on time and professional. He was very informative 👍 …
Excellent customer service from receptionists and techs. They go the extra mile and made us lifelong customers.
I. Will. Continue. To. Use. The. Srevice. Tech. Was. Great
Very Reliable & Efficient with Information I received! Will definitely use again in the future if needed.
Calloway and Sons are very professional, prompt and courteous. Would recommended them to everybody.
Prompt and amazing service, incredible attention to all aspects of your system, and they stand behind their work. Could not be happier.
The Guys got right to it in got it done before I started sweating Art and man my bad BRO I forgot your name but just wanted to let you guys know thanks for everything have a blesse day
Super knowledgeable. Very thorough. Would definitely hire again if needed.
Calloway & Sons are very reliable and Pontucal with the service they provide. I would highly recommend them.
The technician was very friendly and professional, my unit is working like brand new again. Thanks
Promptly fixed the AC issue on a Sunday and suggested improvements for the future. Will use again.
Company was on time Services were done correctly I will definitely be using this company again in the future
The service techs came out and helped me with my ac. They were kind and detailed.
Quick fast and professional. Give them a call for all your AC and Heating needs
Great service with professional and friendly staff.
The technician Ari diagnosed the problem quickly, and got us up and running. Many thanks!
excellent service in a timely manner, not to mention pricing were very affordable! will recommend!
Very professional & respectful business!
I've had a bunch of HVAC guys come out, these were by FAR the best. Well done gents.
Great communication and professional.
Ryan was knowledgeable, courteous, friendly and patient. Answered every question.
Well they came out fast ,took no time to repair the A/C unit
Professionalism at its best both in Communication and excellent work! Best price in town!
Great fast service excellent follow up and helped me find a solution that fit my budget! Thanks!
Excellent service. Communication was spot on. I would definitely recommend to others.
Extremely hospitable, honest, and they do great work. You really can't ask for more.
You guys were very helpful, honest and Professional!! Thanks again!
Kevin
Very professional on time and fixed the problem quickly I would highly recommend them to anyone. Thank you
Ari and rob were professional and much better than keefes
They find the problems and fixes them and it doesn’t take a long time. Good Job
The estimate was very reasonable and the technician seemed very detailed-oriented.
Very professional service. Ryan came right when I needed it.
Friendly, knowledgable, efficient. Job well done. Would highly recommend.
Guy came in and immediately found the problem. Was very helpful and told us exactly what we needed.
Been with Calloway and Sons for years, I would recommend their business to anyone.
Service is always great! Would go with them every time.
Respectful and timely service. Came out within 2 hours of calling
Benjamin was very professional and thorough.
Mr Leon awesome thank you so much for your work and kindness
Came quickly. Identified issue. Fixed it and offered long term advice.
Dominick is awesome!!
Ryan was very polite and professional.
Excellent communication and determined the problem and suggested a repair. Very professional personnel.
Always expedient and excellent service. Best in the business.
The best AC, Heating, and Ventalation mechanics in New Orleans, with reasonable prices!
Fast and quick service
Ari showed up fast and was very helpful. Thank you.
On time and very efficient. Follow up was wonderful!
Quick, knowledgeable, friendly, reasonably priced. A+
I couldn’t have asked for more responsive and helpful service!
Great service. Highly recommended.
Honest and knowledgeable.
Showed up on time. Very courteous and polite.
Excellent service, technicians very courteous and knowledgeable.
The technician Benjamin was on time & professional.
Excellent service. Highly recommended!
Very Skilled & Professional Can't B Gd
Service 👍👍👍 …
Very professional....was quick finding the problem, was fixed in no time
Very punctual and professional, I am a very satisfied customer
Came out fast & repaired the problem.
Technicians were knowledgeable and professional.
Informative and professional.
Really responsive and very professional!
Excellent quick service!
Always great customer service
The professionalism and quality is stellar.
Quick response and very knowledgeable.
Great service!
Fantastic, professional service
great customer service