Reviews of Roscoe Brown Heating, Cooling, and Plumbing. (HVAC Contractor) in Nashville-Davidson (Tennessee).

Roscoe Brown Heating, Cooling, and Plumbing

64 Reviews

53 Comments

Roscoe Brown Heating, Cooling, and Plumbing

HVAC contractor

Air conditioning contractor

807 Poplar Ave, Nashville, TN 37210, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Roscoe Brown Heating, Cooling, and Plumbing, HVAC contractor in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Roscoe Brown Heating, Cooling, and Plumbing

Sunday

7:30 am–4:30 pm

Monday

7:30 am–8 pm

Tuesday

7:30 am–8 pm

Wednesday

7:30 am–8 pm

Thursday

7:30 am–8 pm

Friday

7:30 am–8 pm

Saturday

7:30 am–4:30 pm

Reviews of Roscoe Brown Heating, Cooling, and Plumbing

Paige Parker

Our AC unit quit blowing cold air yesterday. Called Roscoe Brown and they came next day and fixed it quickly. Josh Guthrie the technician was very nice and listened to me describe the issue and immediately correctly guessed the issue and fixed it right up. Had air less than 30 minutes later. Great service.

Gayle Reed

Josh Guthrie Service Technician did an incredible job repairing our AC on a Sunday. He was so through that he found a leak and came back on Tuesday to complete a repair that would have caused problems in the future. He was great at explaining what needed to be done, he was on time and very professional. We look forward to him returning in the fall for winter maintenance. Thank you, Josh for service that went beyond the norm! We really appreciate you!

Shell C

My family has been a customer of Roscoe Brown for several years. Josh has been our technician for the second time now. He is professional, courteous, and honest. I feel at ease with his presence in my home. I will ask for Josh the next time I need an AC/Heating repair! Thanks Roscoe Brown and Josh!

Jim Knight

Josh Guthrie / Service Tech. visited my home for a update on my 2 units (Air - Heat) and was very professional in going over the problems that each unit has experienced. My needs are for replacements. Thanks Josh Guthrie and Roscoe Brown for all your help.

Dasha Daria Ustyuzhanina

Have been a customer for years. Most recently with a heating repair. EVERYONE went above and beyond and showed attention and care. Worked us in in spite of their busiest time of the year for heating repairs and installations, tried to find the most reasonable solution, never pushed unnecessary purchases. Kristy remembered every detail about our personal scheduling circumstances and moved things around until everyone was happy. She didnt even have to remember it all, but thats how personal their service it. So as Denise and Heather, who not only worked extra to find the best timing, they also found the warranty on parts to make out total as low as possible. Technician Nathan was a real pro! Knowledgable, smart, fast, but never did cut corners. And everybody were so positive and easy to communicate with. Grace under pressure in action! Thank you, guys!

Ryn Dickenson

Our heat went out in the middle of the night & we woke up to the house being 55°. Roscoe sent out a tech Monday afternoon who determined the problem fairly quickly, but the part was on back order & was going to take 5-7 days. They were diligent about finding the part so we weren’t in a freezing house with a newborn, & were able to find a part & make the repair Thursday afternoon. Our tech Nathan was professional & friendly, & was even looking for space heaters for us in case the part wasn’t found quickly. He was really great, communicated efficiently, & genuinely wanted to help us any way he could, going above & beyond.

Dennis Carney

Roscoe Brown installed a new Carrier HVAC unit in my home, and had the entire job finished and running in one day! I was replacing an old 23 year old system with their 16 SEER higher efficiency unit. The service was excellent, fast and the technicians were first class. I liked the fact they are not a super huge corp, but a medium size company that cares about the client, wants to do a good job and keep you/me as a client long range. I've now called them three times for other projects on insulation, etc, and each call was handled very well. I can highly recommend this company and will continue to use them in the future. They work out of Murfreesboro, but also have a location in the Nashville area.

Jeff Summers

I had an HVAC unit go down in 90+ degree weather at one of our rentals. We called Roscoe Brown and the dispatcher Denise responded immediately. She sent a great tech Ryan Mullins out and they got the problem sorted within just a few hours. In a day where quick and friendly service is rare - it was nice to deal with both Denise and Ryan. Denise followed up afterwards and my residents even commented on how professional and cool Ryan was. I agree. Really means alot to be able to take care of of my good residents. Thanks so much for saving their weekend.

angela v

Nathan D. did a great job servicing my ac unit and was very thorough explaining the process of the repair. Thanks so much.

Terry Johnson

We have been using Roscoe Brown for nearly 40 years for hvac needs and for plumbing needs since they added that business. They have provided consistently good service, are responsive and trustworthy. Nathan did a great job on tankless water heater maintenance, sink installation and provided input on several other related issues. He is a good representative of the company.

Kristoff Baggan

Roscoe Brown is great! The are reliable, customer service is wonderful, and the techs are knowledgeable. Nathan, in particular, was very educational and walked me through everything he was doing. Highly recommend!

Carla Fox

Josh has been honest in his assessment of our HVAC problems. Issues were resolved without unnecessary expenses or delay. During a previous visit, he identified an applicable warranty which reduced the repair cost. Today, he was able to quickly identify and solve our unit's problem at an affordable cost.

james wall

Excellent work. Nathan explained everything clearly. He also explained how I could improve my system.

lrybaczuk

LOVE this company. I have used them for plumbing issues as well as HVAC. They have come out promptly in the winter when the roads were completely iced over, fixed a thermostat we installed wrong, strapped all the pipes in the attic, yearly HVAC maint, unclogged a drain. They always make great recommendations and helpful tips on keeping everything working properly. Nathan came out today for yearly heating maintenance. Answered all my questions, offered some tips, and was able to add some extra installs same day. I recommend this company to everyone.

Loretta Saff

This week Roscoe Brown Company installed our 3.5 ton air conditioner. The installers were here from 9:30 until 6:30 working extra hard because the location of the install was a challenge. My husband and I were very pleased to have cool air when they left. The next day I received a call from Chris Filyaw, the Install Manager, who said that he had come out to check on the work and felt that aesthetically it did not meet Roscoe Brown's standards! He and his team - Christopher Jeffery, Lead installer, and Cody Woodall, install helper, reworked the final steps to make sure it looked right. We are so impressed with their standards and care. We highly recommend Roscoe Brown Company for any air conditioning work that is needed. Thanks again to all! Loretta and Ed Saff

Denise Sadler

This company gets 5 star rating, from the initial visit to discuss install of HVAC, through the day of installation, the staff was professional, answered questions, left my property clean by removing all old materials. They arrived earlier than expected and started the job immediately. I recommend Roscoe Brown for jobs that you expect to be done efficiently, with professional workers Thank you (Roscoe Brown) Denise

katie glass

After dealing with several other companies, it was an absolute pleasure having Bob C. from Roscoe Brown install our new tankless water heater. Company was great with scheduling, provided clear and detailed estimates, and completed the work quickly and courteously. Definitely would use their services again!

Brad Knapp

I have an annual plan with Roscoe Brown where they come out and check on my units. Always appreciate the professionalism and care they take in explaining things and ensuring that my home is in good condition. Nathan was out recently and was a quality person to engage with on the check up!

Adil Alma

I hired this company for a gas line installation and they did a great job! They were quick, and did a professional job. I recommend this company. The management will always make sure you're satisfied with the job they done. Great company! Thank you so much guys.

Terry Smith

After 13 years my A/C died ,Roscoe Brown took Good care of me, with a little help from his friends ! Kirk White (High Priest of Service Managers) Matt Tipton and sidekick Adva were the most professional techs that I have ever met! Very efficient , in and out in about 5 hours. I will use Roscoe Brown for the rest of my days ! Thanks a million, Terry Smith / Green Hills

Kaylin Campbell

After calling around six different plumbers in town who didn't have availability for up to a week and some super pricey estimates for a clogged drain, Roscoe Brown got a tech out to us within an hour of our initial phone call. He had the drain fixed within 30 minutes, gave us tips to keep it clear, and was super professional and friendly. Thanks for saving us from a week without a dishwasher or sink! Will definitely use y'all in the future.

Laura Baggett

I've been a loyal Roscoe Brown customer since building our first home in 1992 in Murfreesboro. When we bought an existing home in Nashville in 2005, we continued using Roscoe Brown to service the existing units. We recently replaced 2- 20 year old units. The sales, installation and follow up process was amazing and exceeded our expectations. They installed both units in one day to accommodate the arrival of out of town guests. We cannot get over the difference in the efficiency of the new units and love the smart thermostats. Thank you Roscoe Brown and your entire team.

gafunk4000

I've tried several plumbers in the area over four years and nothing beats my experience with Roscoe Brown plumbing. Frankie and Nigel were the two that came out and they were professional and incredibly nice. I was given honest advice and honest work. I had a leak and they rushed to fix it for a first time customer! I have finally found a plumber that I trust and will always call.

Jason Mcelveen

Joseph D Henry (technician) came out to my place in Spring Hill today. Didn’t charge me an arm/leg, and was super intelligent about explaining how HVAC works and issues to avoid. I would say these folks hire good people. My neighbor also uses them and praises them. Recommend this company for sure.

Mark Mosley

I cannot say enough good things about this company. I had a new AC unit installed in my condo from Roscoe Brown around the end of last year and they gave me a better price than the other quotes I got. Since then, I have had a couple of small issues, and Mike came out out and fixed my problems. He was extremely professional and walked me through what he was doing each time. I would recommend this company to anyone!

Bart Camarata

Finally, an HONEST repair company! Ken, from Roscoe Brown did a great job. He answered all my questions, gave me direct answers, and was both fair and honest. Can't ask for more! Rosco Brown is now my go to HVAC company.

Cameron Henry

Thanks Roscoe Brown! My old heat pump started freezing up this summer. I initially called Hiller, and they told me it was shot & tried to sell me a new unit, without offering any kind of a worthy explanation. So, I decided to have Roscoe Brown give me a second opinion. The technician, Sam, came over & walked me through everything, and then got my system up and running again for a couple hundred bucks. He was thorough in explaining the pros and cons of fixing vs replacing, so I was able to make an educated decision about my own unit (and budget)...what a concept!! I’ll be calling Roscoe Brown again when this unit finally needs replacement. I don’t mind giving business to an honest company. Thanks again!

Jay Shecter

RB installed a new Carrier 2T HVAC at our residence on November 5th, 2020. The quality of the work was outstanding - the 2 installers Kevin (?) and his mate (?) were here for most of the day. They were polite, and efficient, and communicated very well with explanations. They assisted as well in the setup of the new Honeywell WIFI Vision 8000 thermostat (cost as much as an iPad). There were 2 small tasks unfinished when they left, and promised they would be dealt with expeditiously. And they were done the next day. Plumber (Name? missing) relocated a drain line, and Joseph Henry capped a vent. And the RB price for this system was superior to any other quote I received. They exceeded my expectations.

T Buffo

We were happy to find an HVAC company that is hands on and feel fortunate that our contact was so responsive. Chris F. and his team were exceptional and take pride in their work. This is a review that is so well deserved. Roscoe Brown HVAC is a keeper. Thank you!

carole joanne

So happy I found this company. My HVAC went out and I got 3 other bids. All recommended new units ranging from $6 to 12 thousand. Michael the tech spent 3 hours simply cleaning my unit, reattaching a loose connection, and replacing the board. Done for $549.00. Its wonderful to see some old fashioned integrity in work still. Thank you!!!!

Jason Holley

I've used Roscoe Brown for many years. Always felt like they treated me right. Had scheduled service call yesterday; Quentan Anderson was the technician. He was great, took his time to explain things, waited on me patiently as I work from home. and made sure everything was taken care of. Nice job!

Brennan Havican

Their office messaged me literally seconds after I had sent an e-mail explaining the issues I was having with my heat and set up an appointment to have a technician out by the following morning. Joseph Henry called me the next morning, showed up promptly, was incredibly courteous and had my unit running properly in no time. Lifesavers on this cold Tennessee morning.

Michelle Wilkerson

Josh is very professional and kind. He always does quality work and doesn’t try to up sell parts I don’t need. I’ve been using Roscoe Brown since 1996 and I can always depend on quality work at a fair price. Thanks Josh!

Daniel Ross

First time using this company and it was great. Josh G was our technician and he was kind and informative. He was able to address and fix the issue within 10 minutes! Very happy with this service and we will continues to use it.

Rie Paima

Scheduled a seasonal maintenance check-up on my AC system- phone rep was very pleasant and helpful. Tech Joshua showed up on time and was very efficient and helpful in answering my many questions.regarding my older, yet new to me, HVAC system.

Martha Penn

HVAC unit shut off Friday evening. Put in a call to these guys Saturday. Within a couple of hours, Lee Mayhugh arrived. 15 minutes later our problem was diagnosed. He came back Sunday and within an hour we were up and running again. Lee was extremely knowledgeable , professional, kind and considerate. This company installed our unit in 2016 and to say that they stand behind their work and that they believe in treating their customers right is an understatement. They go beyond that!! Thanks Lee for representing this company with the highest of standard. We would highly recommend these guys to anyone !!!

David Jungquist

Bob C. was my Tech and he was friendly, professional and was able to pinpoint the trouble within 5 minutes of arriving at the house. Very happy with the service and pricing was competitive.

Colton Thomas

Tommy Miller was incredibly thorough and precise when preparing a quote for a new unit and ducting for my house. Incredibly kind an honest. Would highly recommend.

Ron Combs

We’ve been using Roscoe Brown for several years at our home in Brentwood for everything from maintenance to system replacement and are always impressed with the knowledgeable servicemen and overall quality of service, highly recommend.

Kate Arnold

Gary does such a great job every time he provides us service. He always goes above and beyond to provide quality service and is a pleasure to work with!

Susan Culp

I was very happy with the service I received, Josh Guthrie, was very helpful and explain and answered all my questions, so glad I called Roscoe Brown to address my heating issues.

Audra Hill

Nathan was the service technician that came out. He was very professional and explained everything. Excellent service!!!

Bradley Pierce

Franky Q came out today for an emergency plumbing call for a sewer backup and was here within an hour on a Sunday and had everything fixed and running in about an hour total once he was here