Reviews of Covenant Heating and Cooling. (HVAC Contractor) in Nashville-Davidson (Tennessee).
Covenant Heating and Cooling
176-A Molly Walton Dr, Hendersonville, TN 37075, United States
Description
Information of Covenant Heating and Cooling, HVAC contractor in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Covenant Heating and Cooling
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Covenant Heating and Cooling
Covenant has been great! I'd used them before to help with issues on my old unit with which they were always immediate and on time or early with answering, returning calls and showing up. Generally they were able to help me just simply over the phone with most smaller issues. I had to finally replace my 22 year old unit a few weeks ago and decided to go with them for the replacement. As units are costly right now I decided to get 3 different quotes. One was a couple grand cheaper, one was about right at same price and ultimately I'm glad I went with Covenant. They were the only of the 3 companies to respond immediately, get the unit out a day later and have it installed, they offered financing and always answered my calls and questions. The other 2 companies never responded half the time and some companies I tried never even responded or never followed up. I have to say the customer service of Covenant is top notch and refreshing. The work they did was incredibly well done and everything looks professional and operates correctly! They also offer affordable maintenance care and great warranties. Thank you guys!
Our AC failed late one evening. Called the answering service and got a call back the next morning. Very helpful dispatcher scheduled a tech evaluation for the afternoon. When the tech arrived he informed me what was wrong clearly, went to his truck to get a part and in about 30 minutes AC was working fine. Tech explained the other services they offered and I signed up for annual plan. He also educated me about what filters are best. Excellent service, great attitude, prompt response. What more could you ask for?
I didn’t know what to expect or who to call for installation of bathroom exhaust fans. I’m so glad we called Covenant! Nolan came to our house and was so helpful, kind, respectful, and knowledgeable about what was needed for the proper installation. The price was very reasonable. It ended up taking 2 separate visits, but we didn’t mind at all because they quickly called us and scheduled the appointments, and Nolan was very courteous which made it easy to have him in our home. They did great work and we will definitely be calling them for any future needs!
Covenant installed my new HVAC system a while back. One of the most responsive companies I have used. They come out twice per year for maintenance and do a great job sending reminders to get it set up. All techs I've worked with have been great.
My service technician, Ryan, was courteous and thorough. He kept me updated as he ran up and down stairs, in and out of doors, to check all the aspects of my system. Covenant installed this system almost nine years ago and working with them has been a pleasure.
Travis was friendly, personable, and helpful during the preventative maintenance task. He made awesome suggestions for air purification to add to the HVAC system. I highly recommend Covenant for your HVAC service needs. Great customer service!
Our heat went out during one of the coldest spells we've ever had. The technician got here two hours earlier than was expected. ( We told them we would be here all day.) He fixed the issue quickly and for a fair price.
I had a terrible experience with my previous HVAC company and Covenant came out over a weekend where the temperatures were high and fixed the issue that had been caused by my previous company. They notified me every step of the way both before they came and during the process. I am grateful for their professionalism.
I had to turn to Covenant again when my unit failed. It was a stressful, hot three days but Jordan, Matt, Brandon and Nick came through for me and repaired my unit in time for my vacationing company to arrive and not suffer!!! Thanks again Covenant team!!!
Very professional service. Conner was polite and informative. They do a thorough job of the maintenance and I would recommend them for any HVAC work needed.
Alec Brown arrived at my house on time and got directly to work. His work was effective and restored my air conditioning unit to full function. He was courteous, friendly, and business like during this entire transaction. I strongly recommend Covenant Heat & Cooling for repair of a malfunctioning air conditioning system.
I can't say enough good about this company. My mom has dementia and I try to come in and help with things every other month while my sister who lives nearby deals with all the day-to-day stuff. When we discovered water leaking from under her air conditioner on Sunday, I hoped that I'd be able to get somebody out before I left town, later in the week.
I called first thing Monday morning and Covenant was able to get somebody out same day (I was thrilled and shocked) and Brandon called me as they said he would but I also received a text letting me know that he had completed his previous job and was going to be contacting me. After that, I received an email confirming he was on his way and a picture so I would know him easily.
THIS is how you service people. Thank you so much Covenant! I recommend anybody and everybody use them, but please wait until my mom's unit is complete. (JK)
The entire Covenant team have been responsive, timely, and problem solving. In addition, they treat the customer like a family member.
My first call from now on. Excellent service at a very fair price. Everyone from the office to the techs is very friendly and polite and they show up when they say they will! Many businesses could learn from their example!
This was the first time I used Covenant for our heat /AC unit. Andrew was the technician and he did a great job. He was very polite and respectful of our property. He was knowledgeable and explained everything he did. I will be staying with Covenant.
Wonderful! I recommend Covenant to all of my friends. Customer service is exceptional.
This company was very helpful. Alec, the tech, gave us helpful information and advice. Their Care Plan is no brainer for anyone who wants to keep their units working efficiently. Jonathan and his crew are incredible, trustworthy people. I, highly, recommend them.
The Technician that helped me, Brandon, was very personable and did an Awesome job.
The service and quality are second to none - well worth it.
Thank You, and I will be using you guys again.
My first experience with Covenant Heating and Cooling. I picked this company because of the great reviews and much searching on the internet and reading what they have to say on the website. Maintenance was scheduled for a time slot of 8:00 am to 10:00 am. Alec Brown pulled into my driveway at 8:01 am. He was very friendly and professional. He explained everything and in just a few minutes he was finished. What a pleasure to deal with a company with their attitude about how to run a business and treat people the way they would want to be treated. Looking forward to a long relationship.
Alec came this morning to check our gas logs. He fixed the problem and was very friendly and professional! I recommend Covenant to everyone 👍 …
Covenant Heating installed my new A/C system in 2019 and their annual maintenance program never leaves you wanting anything. They are customer oriented and their service people are pleasant, courteous and easy to work with and willing to answer any questions you may have or refer you to whomever you would need to get the answers. Their followup is also timely should you need anything further. Kudos to the service rep - Skylar who came out yesterday for my regular heating maintenance service. He exemplified everything I already believe about Covenant Heating. Thanks Covenant for being all you promised to be from the day of installation.
These people are the best! I called at around 2:30 on a snowy day and they were able to come out that very same day! It was no extra charge that it was snowing or anything. They are very courteous and professional. I would highly recommend them to anyone! They stayed in communication with us through the whole process and got the job done quickly! Grade-A service!!!
I filled out a service request for our gas fireplace on Covenant's website and received a phone call within an hour. They sent a technician (Alec) right away. He was prompt, polite, friendly, and quite competent. The repair was made quickly. Alec then asked if we'd like him to check our heating & cooling system while he was here. We were so impressed we decided to enter a regular maintenance agreement with them.
I LOVED working with the Covenant crew — I don’t get to say that often about an HVAC company. When I tell you they saved our hides when our furnace went out — they saved our hides. Alec, Brandon, and Ms. LeeAnn were just fantastic. Honest, reasonable, professional and most of all they know their stuff. Glad to have found this company and would recommend them to anyone!
The technician was professional, polite and thorough. We would request him again in the future.
Alec is super smart. Best I've delt with in a long time. Figured out what was wrong with the gas log fire place. Really appreciated his honesty. That made me sign up for their $99 heating and air service for my outside unit too. Way better customer service that Nashville hearth and grill! You will be glad to use this company.
Covenant is a wonderful company. Recently my mother's HVAC unit stopped working. I called Covenant to have the unit serviced. The technician was immediately dispatched. The unit was 20 years old and it turned out it was time for a new one. Covenant immediately sent the cost for possible repair and a quote for a new unit. We decided to go with the new unit. Covenant called and texted updates on the schedule, arrival time of the tech, the installation date, and arrival of the tech for the installation along the way. I loved the level of communication since I was handling everything, but was traveling.
I recommend Covenant for your service, or new installation needs. It is a wonderful company that has awesome customer service. Call them for all your HVAC needs.
My family woke up to a cold house on a Sunday morning due to our heat going out sometime overnight. I searched online for a company who might be able to help and stumbled upon Covenant Heating & Cooling. After reading through many of their happy customer’s reviews I gave them a call. It was early in the morning and I spoke with their answering service who assured me a tech would reach out soon. Within 10 minutes a very friendly tech, Jeremy, gave me a call to let me know he was on his way. Less than two hours from the initial phone call our heat was up and running again. Jeremy was fantastic. He was very friendly, knowledgeable and his quick response time was very much appreciated on a cold Sunday morning. The price for an emergency service call and the actual repair was incredibly reasonable. We will definitely be using Covenant Heating & Air for all of our HVAC needs and will recommend them to all of our friends and neighbors! Thank you Jeremy for coming to our rescue this morning!
We have used Covenant Heating and Cooling multiple times throughout the past 2 years. They are on time, talk you through their process and steps needed to repair your heating and cooling. We have appreciated their quality work, advice, and professionalism that comes with each visit!
I can't say enough about Covenant. They are truly customer first. Sent a tech on a holiday weekend, Saturday, sales on Sunday (after church of course), installed new unit Wednesday (old unit was 30 yrs old), guys stayed until 11 pm to make sure work was done so we had AC. They wanted to make sure we could be comfortable. Truly a class act. Thank you!!!
4/19/2022 Update - Several years later, Covenant continues to provide excellent service and the unit itself continues humming like a top. Very satisfied with our decision years ago to choose Covenant. We will continue to take advantage of their seasonal service plans.
Very customer focused company. To replace our 19 year old 3.5 ton unit, I got eight local quotes. Covenant was hands down the best price/manufacturer combo. Salesman and technicians were great. Worked well with our young children and weird dog. Follow up from the office is impressive. They sent cookies and even a check for the value of our old unit they hauled off to be recycled. Very satisfied. Also feel good about supporting a local business.
Covenant was great. Brandon was the technician that helped me. Quality service and honest!
Alec was awesome! Arrived when he said he would. Very friendly, professional, explained everything and provided insights I was unaware of. Patient with questions. He was thorough, and fair. Efficient. He inspired confidence in me that I made the right decision calling Covenant. Look no further. Give them a try. Thanks Alec!
5 years ago I shopped around for a quality American Standard HVAC installer and settled on Covenant. The installation was flawless. Future support was discussed and my memory says that we agreed that if nothing happened in the first 6 months, it would be fine for the first two years. Sounded reasonable. 2,3,4 years pass and no contact by them for a maintenance check. Disappointed. Now my system is getting to the point that I'm sure it could use a routine check.
Contacted them and their rates for maintenance were better than others so I entered into a maintenance agreement. When he came out he was efficient and seemed to be knowledgeable.
Update: since I contacted them for regular maintenance they have been stellar! Increased my rating to 5.
My Technician Rodney, contacted me 30 minutes prior to arrival and was punctual and professional.
He was consultative and explained every step of the way.
He was careful in my home and has great communication and people skills.
Rodney has been servicing not only one but two of my residential properties for several years.
I am happy to have a trusted partner with my best interest always in consideration!!!
I highly recommend Covenant Heating and Cooling and appreciate Rodneys commitment to excellence!!!
Just bought a new home and needed to have the entire HVAC system replaced. Got bids from several recommended contractors and decided to go forward with Covenant. We were VERY impressed with their process and transparency. They explained all the options and pricing and recommended ways we could save. Installation went off without any issues and the unit works great. Everyone was been a pleasure to work with and the company truly strives to provide and amazing customer experience. Highly recommend.
The pilot light on the gas heat quit working and they came right out and fixed it immediately after hours! Very nice young man took care of everything and we had heat going again immediately. I highly recommend this company for any need you may have as far as Heating and Cooling whether it be gas or electric!!
Covenant has done a fantastic job for me. Matt did an excellent job consulting me on the status of my HVAC units and Alec was timely, knowledgeable, and honest. They have never tried to sell me something I didn't need and have been the definition of professional. Would recommend.
The people at Covenant Heating and Cooling were spectacular. From the initial call to set up an appointment, to the sales representative's visit, to the installation of our heating and air conditioning system, everything was handled with honesty, politeness, and a friendly attitude. We felt like were dealing with people we had known and trusted for our entire life. They completed the installation much faster than we anticipated and even recycled our old unit. This company is a very professional, honest and trustworthy group of people. I highly recommend them to anyone looking for value, dependability, reliability and just plain old fashioned friendliness. Thanks to all of you at Covenant for your excellent service and products!
We became members back in August and we have been very pleased with their service since. Yesterday, Brian came out to perform our HVAC maintenance. He was not only polite but professional, friendly and made sure we were treated well, meeting all of our needs! We had our Air Ducts cleaned several months ago and my husband tells me all the time that the air quality inside our home, since the cleaning, is pristine!
Prompt service, arrived on-time, sent a text and email confirmation when tech was on his way, and the work was excellent. An honest, reliable company - they were recommended to me and I would do the same for anyone looking for HVAC repair work.
They are the company with integrity and professionalism! They will take care of your needs timely and completely!
Came out the next day to fix our AC. Skyler did the work and he was super informative, polite, and worked quickly. Matt came out to give an estimate and he really took his time to explain everything and present us with our best options. Will definitely be calling this company again!
Technician was professional, prompt and knowledgeable. I couldn’t have asked for better service; quick, on time and completed service in one visit. Covenant responds to their clients as top priority!
We are very satisfied with the service provided by Covenant Heating and Cooling on 2-15-2022. The technician, Skyler, called ahead of his arrival, which is much appreciated. We are very pleased with his thorough inspection and maintenance on both our heat pump and gas package unit.
Covenant is a great business to work for you. They are an honest and hard working crew.
Fast service! After 2 days of my unit finally calling it quits, we had a new unit installed up and running! The best!
I appreciate Tony taking time to listen to the issue at hand. I left a message on the service first, my call was returned before 9am and service was the next day. Brandon was the person who explained what he thought was wrong and as I sit her now I can tell he was right. BTW - my personal experience with the Trane brand is not the best. The unit is loud in my opinion which I noticed on the first day it was installed. Covenant Heat has patiently listened to me, researched the issue and made the unit operate at a volume I can tolerate. I appreciate it because tonight we will sleep! Becky & Jeremy were very nice too. Happy Customer here, again. Thanks Covenant.
Andrew was fantastic with Covenant Heating and Cooling. He explained everything in easy understandable terms and fixed it on the spot. Great service!
Our unit needed freon and I was able to receive service the same day I requested service. Brandon assessed the need for freon and also searched for a suspected leak. He gave us advice with the estimated cost of repair. I appreciate his professionalism and knowledge, as well as suggestions. Brandon answered all questions that I had. I feel confident we will continue to call Covenant for heating and cooling.
From the installation to the mid year check ups, all has been great. Technicians very personable and professional.
Incredible customer service!!!
Called on A Saturday for a heater not working they had a technician out in a few hours to inspect and troubleshoot. He had to order the part. They came out Wednesday repaired my unit in an hour. This company has excellent communication by texting and email when and who is in route and they keep their appointments on time. The technician was clean, courteous, and very professional. And the office staff was able to accommodate my needs with a warranty company issue I was having. Overall no one wants to pay for a costly repair but with excellent customer service they made the need so much more easier. I will use them in the future and will recommend them to others.
Thank you, keep up the great work
Our air conditioner was making noises the Saturday of Memorial weekend and we called Covenant Heating and Cooling on a recommendation from our neighbor. We didn’t expect a service call until Tuesday after the holiday but they were able to fit us in and fixed the problem. So next extra charges and we will use them again. Professional, reliable and attentive with excellent service.
Our AC stopped working and we couldn't get it to start again. Someone came out less than 2 hours from when we called, which was amazing because it was a Saturday and everywhere else I called couldn't come until Tuesday because of the long weekend. It was a quick fix and since it was easy they only charged the visit/diagnostic charge. We'll absolutely call them again for whatever issues we might have in the future.
Alec at Covenant came to repair our gas log fireplace. He was awesome!! He was honest, very knowledgeable and professional. Highly recommend the company and will use them again.
Thank you
Very knowledgeable staff and thorough consultation. Matt Carlos did a fantastic job explaining my home's needs and provided great direction in my decision. Matt really knows his stuff. Highly recommend.
My heat had been out for a few days so I had a technician take a look at it. It's an older unit but he was able to clean the pressure port and remove and clean all four burners which resolved the problem. He definitely knew what he was doing, was friendly and professional and I was relieved to have it up and running again. Would definitely recommend this company!
the company I work for has been doing business with Covenant Heating and Cooling for 7 years. We have been pleased with their customer service, their tech's knowledge and ability, and the value of what we pay for. Today, Brian came by and did our 6-month maintenance. He found we had an issue with our unit - he explained it to us thoroughly, and then fixed our issue in a timely manner. Each tech we've had over the years has been wonderful. There's a reason we keep calling them, year after year.
These guys went above and beyond my expectations and I would consider myself to have pretty high standards. Nick and Tyler did an exceptional job of replacing our old HVAC unit and have not had this good of service experience in my many years of working with contractors. I would defiantly recommend them. Thank you Covenant Heating and Cooling!
Skyler did a fantastic job from start to finish. He was very professional & even wore boot covers while walking in my property. Service was thorough, documented, and seamless. I feel more confident about my units as we head into winter. Thanks!
I’ve used Covenant for a general HVAC maintenance and had duct cleaning. I honestly cannot say enough about how nice, helpful, and trustworthy they are. We’ve had a handful of issues fixed and every time someone has taken time to make sure I understand why something might need to be addressed. Chris particularly took time out of his evening to walk me through some questions and educate me on how my system works. It’s really nice to be able to trust a company to do right by you. They even prayed for my baby’s heart surgery and followed up to ask how she was after. Not a lot of people or companies do that. I’m telling you, hire this company, they care about doing the right thing.
Brian was incredibly competent, safe and professional. Performed the maintenance to a high standard and carefully explained all aspects of his review in easy to understand terminology. He also recommended several updates to our system that we were unaware were available. I would highly recommend covenant for you heating needs and I hope you get lucky enough to get Brian!
We were recommended by a friend who used Covenant and they had nothing but good to say about the tech and the honest and professional service. We got that exact same experience! Cole was our tech and he came out and found the issue, fixed it, and did not try to sell us something we didn’t need! If looking for professional, knowledgeable, honest, and genuine heating and air service, just call Covenant!
Covenant Heating and Cooling took great care of our family when our heat went out a few weeks ago. We got four different bids and, though they were not the lowest bid, they were the most thorough, attentive to our needs and goals, and flexible with our particular situation. They truly seek to serve the public and stand behind their quality products and their service. I really felt guided through a stressful decision and they helped us decide what solution was best for us, not just what would make them the most profit. They came back to check their work and ensure a quality finish to the job. I highly recommend them.
I have never written a review for anything, but felt I needed to praise the professionalism and work ethic of Chris. We became aware of Covenant after my wife’s parents needed some AC work done and they spoke so highly of the work product and person who showed up (who took time to have several meaningful, memorable conversations with my mother in law who was recovering from surgery). So when our new home started suffering from some sub-optimal HVAC installation--despite being built only 5 years prior--and the AC stopped working, we called Covenant. Unfortunately, 3 out of 4 AC coils needed replacing. Chris was very thorough in his explanations and very kind in acknowledging the financial impact of the diagnosis; his interactions with our 3 young children were similarly kind. He even drew a diagram of what the issue was and explained it to my five year old (who was super interested in what was going on). When Chris came back to begin the work, my five year old immediately recognized him and remembered his name (high praise!). He arrived in the early morning and spent more than a full day in our attic and under our house well past dark. He never wavered from his compassionate demeanor. We invited him for dinner which he politely declined eating his lunch AND dinner in his work truck. He went above and beyond not only fixing the problem, but re-configuring some duct work to prevent future issues. His capability, personality, and expertise would be valued in any industry and am so thankful that he was the one who showed up when our AC went out! Oh, and that kind man who helped my mother in law, yep, it was Chris.
Covenant Heating and Cooling has been a lifesaver for me. They are always very quick to show up when I call, provide excellent service and explain everything they are doing thoroughly. Not only have they replaced my heating and air but they did my moms as well. They come out twice a year for preventative maintenance and everyone is always so kind and helpful.
Covenant just converted my traditional heat pump HVAC to Geothermal. Their work ethic, communication and diligence was beyond that of that of the two other local companies we have worked with previously. (In middle Tn.) We were blessed to have Chris, Taylor, Logan and Christopher at our home for the demolition, install, power on and system up. This team also had great support from Johnathan and Matt Bibb as well.
I highly recommend them. Please contact me with any questions.
BIG thumbs up to Covenant and especially Clayton, the service Technician who repaired our A/C unit. Fast, very knowledgeable, polite and courteous. Ann who answered my call was very responsive and great also. Thank you, and we will definitely continue to use Covenant Heating and Cooling for all of our HVAC needs. Great Job guys. Keep up the good work!
Thank to Covenant Heating and Cooling I finally have a brand new working A/C! I called around for estimates but CHC were the ones who got back with me on my estimate. Shout out to Matt for doing the estimate in pouring down rain and was still professional about it. You guys are the best! Thanks for all the work that got put into my unit. The technicians did a awesome job as well. Would 100% recommend this company to any of my friends and family.
We definitely recommend this Christian-based company. Chris Schaefer was especially patient with me, visiting several times and explaining all options until I made up my mind. I am not an impulse purchase person :) He was very informative, and there was no pressure. Installation came with a coupon for free duct cleaning! And they are very quick to answer any questions or show up if needed after installation. We even received a surprise check in the mail, sharing the money from recycling our old unit! Oh, and if you're on the fence, buy an Air Scrubber. Purifies the air in your whole house, right inside the heating and cooling unit.
Once again did a great job on maintenance and seeing a problem that needed to be fixed. Robert was very personable & took the time to discuss issues with my unit. Today he worked in the blazing heat & rain but got the job done without rushing. Good guy, good company.
I am so thankful for Covenant Heating and Cooling!! Cole was respectful and very knowledgeable. He came with a truck stocked, so he was able to replace my motor the same day as serviced. He taught me about my HVAC system in the process. I will only be using Covenant from now on and highly recommend them to everyone!!
We called Covenant Heating and Cooling to fix an ongoing issue of our A/C units leaking condensation into our home. We have hired several other companies to attempt to fix the issue but only received temporary fixes. Covenant Heating and Cooling sent Chris Schaefer on the same day we called. He was extremely helpful, friendly, and willing to explain the entire process as he cleaned all the drain lines and cleaned the mold build-up. We finally have the issue resolved and are extremely grateful for such a great service tech! We will call Covenant Heating Cooling for all our future maintenance!
Mr. Howell, came out today to service my unit. He was very professional. He arrived on time & was very pleasant. He answered every question that I asked him about, concerning my unit. Mr. Howell, is very knowledgeable in his profession.I would highly recommend this company..Ms. Jcc
Our AC went out right as we were beginning to have warm/hot temperatures. We unfortunately thought Home Warranty of America would help us replace the unit as they had promised, which is why we kept renewing the service every year. We had paid out of pocket (since nothing is covered under Home Warranty of America) to fix the unit a couple of times. After paying for the warranty and repairs, we could have had a new unit to begin with. We called Covenant Heating and Cooling desperately just wanting a new AC ASAP. They responded quickly with a very fair price! When Chris and his team came to install the unit, the weather was terrible and delayed the service. He stayed LATE to make sure our unit was up and running by the end of the night. Our home has been nice and cool! We would use them again!
Recently purchased a new home in which the water heater and HVAC needed replacing. We chose Covenant based on the reviews and they lived up to every expectation. The level of professionalism that each technician and manager displayed was anything we've received from other service companies. An absolute pleasure to work with and fairly priced. I wish they did more than heating and cooling!! =)
Have used Covenant for my HVAC need’s and they are professional, have courteous techs, are on time and keep you informed throughout the job.
They sent out a tech named Clayton who was extremely polite, very knowledgeable, and very helpful. He was also very neat and asked for a broom to clean up after his work. He had our heat working in no time. Great guy Great company whom I would highly recommend to anyone. Honest folks and they also called back to follow up. If you are looking for someone who will do the job and be honest and reliable this is the company.
I expected much more of a sales pitch but instead the technician was really responsive to our needs and gave feedback that would actually save me money. I would highly recommend Covenant and will use them again!
Can't say enough good things about Covenant Heating & Cooling. The owner Jonathan came out to bid our system because all his sales people were busy. He was able to get the unit installed the next day! Ours was not an easy install but they figured out how to get it done and the installers stayed until it was up and running. It was almost midnight! The cookie tin at Christmas was nice too :) I've already recommended them to family and friends. Thanks CH&C
The technician came on time, got right on the job, corrected the problem and gave me a complete explanation. It was a great experience. I will definitely call them again.
This company is great! Very pleasant to work with. I purchased a HVAC recently and very happy with my purchase. I thought John, the owner, and his employees were very professional and thorough. Covenant is fair and honest. I definitely would recommend them for all of your heating and cooling needs. Great work guys!
Rod is very good person. He came in as per scheduled for my annual A/C checkup.
He explained what he was checking and provided details before and after.
He seems to be well trained. It was pleasant experience with him and Covenant.
Thanks.
I had asked to have David come for the maintenance because he did an excellent job on his previous visit. He is great at explaining any issues and showing potential problems.
This company is fantastic. They talked us through what our needs were thoroughly and gave us options as well as whether or not those options would be cost effective for our daily usage and needs. The owner came out and met with us, provided us a quote and got us scheduled for HVAC system replacement in less than two weeks. It could have been 1 week but we requested to push it out a little further to accommodate a family trip. Everyone who came out was friendly and professional and simply amazing. If you're replacing an HVAC system or just getting some work done, Covenant is the best place to go for quality products and customer care. Hands down. This coming from someone who NEVER writes reviews unless they are bad.... yeah, these people are that impressive. Call them!
We have been using Covenant for years now for all of our HVAC needs, and we love them! Brian and Alec did an awesome job today making sure our AC was working as it should. Thank you Covenant Heating & Cooling!
Jonathan came out and gave me an estimate, and within a few days his crew was here and had the new unit in! His estimate beat other competitors and they were all very efficient and professional! I definately made the right choice by going with Covenant!
Rodney performed our bi-annual service last week. He was a bit early, great by us, and took care to notice our second unit, which for some reason was not on our order. He also performed maintenance on our gas fireplace. The total service time was a bit longer than usual but as this was Rodney’s first visit to our home was understandable. He was pleasant and professional.
I could not recommend this company stronger. We needed them to come install new gas logs at the last minute due to having a home inspection. They went above and beyond to help us and we will always be grateful to them. When we move to our new home we will definitely be calling them for yearly service and any other needs that we may have.
Covenant is always on top of their game. Not the cheapest, but reasonable for the service, and I go to sleep each night with no worries about my HVAC system. They are always on time, courteous and efficient. Brian did my latest maintenance call, and upholds the high standard Covenant has set for itself.
Covenant has been a wonderful company. I would highly recommend them again and again. Had a issue today and their ac tech BRIAN came out after hours to help. He was so polite, very knowledgeable and explained things to me like no other tech has. I suggest you ask for him by name.
We used this company for our cooling last summer, and we just used them again for our heat today. They are the PERFECT example of how a company is supposed to be operated. Very kind, knowledgeable, and most importantly they are honest. There might be cheaper options out there, but they have the best value. I know if I call them, the problem will be fixed and it will be done with a smile. If they did local business awards, Covenant should win 1st place.
Our technician, Rod, had great technical knowledge and excellent customer service skills. He explained things clearly and in a way I could understand, which I appreciated. He’s a great addition to the Covenant team!
Everyone I have dealt with from the office staff to all the technicians have been above kind and helpful. Both techs gave me their cell phones and gave me permission to call them at any time. They have been courteous, kind and answered more than their share of my questions. They replaced our furnace in a quick turnaround, left little mess and were excellent to work with. Highly recommend.
I have been a customer of Covenant Heating and Cooling since June 2012. I have always had Covenant professional service technicians arrive to service our AC/Heating system. I have never been over sold on anything that was not needed. In June of 2006 I first was introduced to this company when my daughter purchased her first home as a young single woman in her 20's. I was traveling when my daughters central heating/cooling system went out on her home. I researched online and found Covenant had the best reviews. I called the company and explained that I was across country on business and my daughter needed a service repairman. I explained my concern about a service man showing up to my single daughters home. I was transferred to the owner of the company and he reassured me that HE would be the one making the service call. Fast forward to the day where the company owner showed up. After their visit my daughter calls me and says Daddy, I told the man this was my first home purchase and she was nervous about the cost of the repair. After I spoke with the owner over the phone it was determined that the unit was past being repaired due to its age. Cost of replacement was discussed in detail and a order for a new system install was arranged. Before the owner left, ( I can not recall his name ) he stopped and took time to pray with my daughter, he prayed for her personally and her first home purchase. Ok, now fast forward to today, August 19, 2020. The service man Chris S. arrives on time to do the yearly maintenance on our heating and cooling system. During this visit I mention that we are leaving for Ohio tomorrow to attend my Fathers funeral. As we share conversation and Chris ask some questions about my Father, I sensed that his questions were heartfelt. Once our service has been completed and Chris is reviewing his findings, paperwork/receipts are prepared and Chris is getting ready to leave. At that very moment Chris ask if he can pray for me. I accept and our heads are bowed, as Chris begins to Pray for me. After just loosing my Father and listing to the words that Chris is saying in his prayer bring tears to my eyes. The prayer was detailed, personal and heartfelt. After the prayer was completed, due to COVID-19 I gave Chris a "air hug". And thanked him as I was holding back the tears. This is a prime example of how this company is run. We are always too quick to judge and never quick to complement. For 8+ years that I have been doing business with Covenant Heating and Cooling, I feel blessed that they are taking care of the HVAC needs for my family. This review is written by a 62 year old professional retired male living in West Nashville. I hired several companies over my lifetime to work on several different homes that I had. I no longer need to search for our heating and cooling home needs. Thank you Covenant and thank you Chris, your prayer touched my heart today.
Alec came out to our house both times and worked with me to my get upstairs fan coil functional after another company left me with the unit wired incorrectly. Thanks to Alec, we got the unit functional just before the hot weather got to us. Thanks Alec!
Brian Benter came out to service our unit and although I was at work my husband called to say how pleased he was with his service. Not only was Brian professional, knowledgeable and friendly, he was very respectful wearing a mask and booties not even knowing we are a high risk home. I would absolutely recommend Covenant. Ask for Brian!
I do recommend this company. When my HVAC unit was installed 5 yrs ago everything went as planned. The installation and professionalism was superb. I have met with the owner of this company and his heart is pure and I highly recommend Covenant if you live in the area. They stand behind their word so if you live in the area Covenant is the place for your HVAC needs.
We experienced damage from another company trying to replace a part of our HVAC unit and were in a real pinch for time. Covenant came out immediately and provided professional and prompt work. Our entire experience from the initial consultation through the follow up survey was truly five stars. They provided us updates throughout our HVAC process and gave straightforward information when it was going to take longer than originally expected. Jonathan and his team were wonderful!
Very Professional, responsive and knowledgeable.
Thank you Brian who did an amazing job fixing the majority of my initial issues.
And special thanks to Brandon who did the final touches of making sure my unit was working properly!
Great company, great techs!! Would recommend highly!!
They replaced our upstairs split unit. We got other quotes and they were the highest. Decided to go with them because of past experience with company for service and maintenance, and length of warranty offered on new unit. Austin and Jacob were friendly and installed unit without any issues. Thanks!
My main HVAC system (15 yrs old) had a leak through the coils, so the entire system needed to be replaced. Since we are in the middle of a Tennessee summer, Covenant is extremely busy. They couldn't get the system swapped out for 10 days, so they came back out and filled the unit with freon so my family and I could remain cool until the unit could be swapped out. I've used a number of HVAC companies over the years, but I have finally found a company that I can count on to be honest and provide excellent service.
Very responsive and prompt. Arrived on time with plenty of notice. Cleaned up our gas logs and helped me understand best practice for using them. Glad to be on a maintenance plan with them.
My twenty year old unit went out on a Saturday. I called around to several companies who put me on a waiting list for two or three weeks before a tech would come out. I came across Covenant Heating and Cooling on a Sunday morning scheduled a appointment the same day with the tech who came out and his service manager came out scheduled a replacement and by Tuesday of the same week had a new central air/heating unit installed. I was really impressed by the professionalism and the fast and efficient manner of this company. I would definitely recommend
There are good air conditioning companies in the Hendersonville area, I have done business with several good companies over the years. In 2014, we purchased an A/C unit without reading reviews on the Brand. The company that installed the unit got tired of my calls. I complained on the first day the new unit was noisy. Apparently, the unit has a "variable" fan motor. All I know is I have been listening to what I call a wobbly tone for years. The day I called Covenant I was hoping they would hear me out. So yesterday Chris from Covenant made some changes to our unit. He adjusted the fan, installed something to make the unit more efficient and last night I got some sleep. That wobbly tone was so disturbing that I would not run the unit during the day because the tone would get stuck in my head and I would hear when I wasn't even home (tinnitus.) Well Covenant must have taken 10 calls from me in the past 6 months. Each time I was treated with kindness. No one got tired of my calls. I can not say enough about how diligent Covenant was toward resolving my problem. I highly recommend this company because I was treated well and most of all Chris found a solution for me. Thanks for the sleep Chris! You really helped me with this terrible problem I WAS having. gone now!
These folks are awesome! Extremely courteous and thorough. Brian, our service technician, was knowledgeable and friendly. He spent a good deal of time with me explaining how the systems work and what was going on. I highly recommend!
Absolutely the best and HONEST service i have ever received.
I was the GM at Lexus of Nashville and Cool Springs for over 25 years. We earned the best reputation for an auto brand in Nashville. I know what it takes to give great service. Covenant delivers!!!!!!
J.R. Roper
Covenant has always been professional in their service. I also appreciate their communication system of reminders and alerts that technician is on the way. No more "wondering when the tech is going to show up".
Time to have our HVAC and gas log checked out for the rapidly approaching winter. Covenant was highly recommended and Brian arrived during the early part of the window and promptly fixed our old gas log and checked out our HVAC and related items. The news was good and Brian gave my wife and I peace of mind for the winter with no marketing ploys or repair bills. First contact with a "new for us" company is very important and Brian was friendly, professional, knowledgable, and our dog "Max" gave him(and Covenant) the sniff of approval. We will be using Covenant to maintain/improve our systems from now on. Thanks
Sometimes services calls are good experiences. My central HVAC was just not doing the job today ,Sunday. I called Covenant Heating and Cooling around 6:30 pm and Chris was here in about 30 minutes. A good cleaning, some Freon and a quick check of the system and we are cooling off. Chris provided very professional and straight forward customer service. Good Job! He also had some good advise on replacement units as mine is getting older. I know a little about HVAC and the brands suggested seemed inline with value and cost. Thanks Chris and thanks for coming out on Sunday evening.
Best HVAC company out there! These guys were the only ones to respond to my weekend call when my air conditioning went out on a very hot weekend. They went above and beyond to replace my unit in a professional and timely manner. There really is no one else to call, in my opinion. Thank you again for your exceptional service!
I've had my HVAC serviced by Covenant for the past 4 years and I'll continue to be a customer for life. Excellent communication, knowledgable and friendly employees, and quick service. I wish more business operated like this!
They were early, which was great, since our air unit was on the blink and it’s 98degrees! Prompt, friendly, did the job quickly!
Great people, great service! If you are looking for a quality HVAC company that is truly looking out for the best interest of the consumer, rest assured that Covenant's team will take care of you. They are up front, provide the highest level of professionalism, and do what they say they are going to do. I honestly can't say enough positive things about Covenant Heating and Cooling.! Hands down...the only way to go!
Chris was great! He was fast and courteous. He went above and beyond and gave suggestions on what I might be running into in the future. He fixed the problem of our high electric bill due to a broken part in my HVAC unit. Great job and thank you!
AC maintenance. Roderick was very friendly and professional. He did a thorough inspection, recommended one part replacement, and gave me an accurate quote. Covenant was a good choice.
Very positive experience with this company all around! Chris Schaefer in particular did a very thorough job of identifying and addressing an issue in our HVAC and heating system. A year and a half after the fix, the HVAC system and heater are functioning normally. Great people that do great work. Hard to find these days.
My AC went out and I called several companies but what sold me on Covenant was the tech on call over Memorial day weekend. Over the phone he determined what the issue was and when he came out on Monday it was fixed. The issue was what he said it was over the phone. I recommend them and Chris was awesome from the first call to when he made it out to fix it.
Covenant did a fantastic job for us! Our heat went out in the middle of a cold snap. Our usual company told us they couldn't fix the problem for several days. Covenant took care of it right away AND charged us much less. We'll be switching our business to them!
I purchased a Heating/Cooling system from Covenant.Fantastic company to work with. Prompt, professional, and excellent communication and customer service. They took the time to explain everything about the process and answer any questions I had. Highly recommend!!!!
As long as Covenant is around I'll never use anyone else for any of my HVAC needs. They're honest, courteous, and extremely fair in all of their dealings with me. I've used them for my own home and for a rental property I own and they took the time to meet with me and explain all of the options and made sure I would be satisfied with the work they were doing and the price.
Highly recommend and will do business with them again! They are the epitome of professionals...honest, highly ethical, and extremely talented. Covenant did a phenomenal job, communicated the scope of work, and completed the job on time/within budget!
I'm still gathering bids to replace my 19 year old units, but we received a competitive quote that was detailed and well written. No trying to decode it after the visit. Randy was also very courteous. This is a truly professional company. If decide to go with the brands they offer... they will be our choice.
Same day service on a Saturday - Brandon fixed our problem and showed us how to replace filters in the future (including which to order). Such a great experience, we signed up for the annual maintenance program!
Brian came to clean my AC unit and found that it had a weak capacitor and offered to fix it, which was awesome! He was very respectful and professional and did the job very quickly! Super happy with this company!
I have used Covenant to handle HVAC and electric needs of my customers over the last few years. They do top quality work and provide excellent customer service to both my Company and to my clients. I refer them with great confidence.
From the time I made a call to them to the time the Job was finished they were very professional and kept me informed of the progress. Super nice folks couldn't be more happy will ONLY use them in future if ever need. Thank You ....Jody Bryant
These people are fantastic! My husband and I own Dog's Life in Goodlettsville, TN. Our business is a Dog Daycare and Boarding center. Our Heating and Cooling unit broke a blade on the fan. They sent a tech out the same day to make sure all the pets in our care would be comfortable. Other heating and cooling companies gave me all kinds of excuses to why they could not come out the same day. These companies did not care at all about the pets in our care. I will never use any other company for my heating and cooling needs.
Our technician was Brian B. He was friendly, funny, and helpful. He was able to confirm our Hvac problem and quickly correct it, as well as checking on our outside unit.
We definitely appreciate his hard work!
I am reviewing the evaluation process used by Matt Caylor of Covenant Heating and Cooling. I am very favorably impressed with the manner in which he developed his bid.
I called Covenant to bid on a replacement for our outdoor unit which uses gas to heat and electricity to cool. I chose to call Covenant because the company advertises that their techs are NATE (North American Technician Excellence) certified. Having researched the significance of that certification, I know the standards they have chosen to meet.
Of all the bids I got, Matt was one of only three who took the time to research the conditions of my house. Of the three, Matt was the most thorough. He took into account the condition of the home. He measured the size and number of the windows and took into consideration manufacture and condition of the windows. He asked about insulation in the attic and crawlspace and size of the interior.
Matt and I discussed issues about airflow because I would not allow him inside the house due to concerns about the Covid virus. No other representative or contractor was as complete in assessing my house and how the results of the appraisal affected my needs for proper air conditioning.
Matt took the time to explain what was involved in his thought process, emphasizing important criteria and observations. He used the data he gathered to determine the best sized HVAC product, employing software based calculations instead of just "eyeballing."
I am impressed with how Matt represented himself and Covenant Heating and Cooling.
Special thanks to Rod Goodlow and his professionalism and kindness. He was above and beyond and took the time to listen and was very down to earth and personable. Even our dog liked him. 😁 Thank you Rod, we hope we get you every time. …
We called Covenant for an emergency repair during the bad ice storm because we had a loud noise coming from a register that we thought was a problem with the furnace /air handler. Brandon showed up, determined the problem was actually a frozen drain pipe from our sump pump that over pressurized and had blown off the coupling from the pump to the drain. The sound we were hearing was actually the water from the pump hitting the ductwork anytime the sump Pump came on. He cleared the ice from our drain lines and got everything working normal again. He was Very professional and I can’t recommend this company enough.
We had trouble w ac not cooling and frozen up. Jeff was very professional and explained the problem well. He fixed the problem.
He and everyone I spoke w at this business was gracious and concerned w my problem. I will definitely use this business again.
This was the absolute best experience I have had with house repairs/upgrades in my entire life. I do not say that lightly! These guys showed up at the right time, on the right date, got to work right away, and finished in the projected timespan. They had a lot of work to do, but they budgeted their time accordingly and were true to their word from start to finish. There were no surprises in regards to price (no deviations from the quote) and no surprises in regards to project completion time. The only surprise I encountered was how EXCELLENT the work was. I don't know anything about HVAC or ductwork, but we went with rigid ducts and my husband and I have spent the past two weeks commenting on how BEAUTIFUL they are. Our old ducts were flexline and sagging all over the place and you just don't realize what great workmanship looks like until you see it for yourself.
You can tell that good business and HVAC is actually a passion for these guys and not just a paycheck. If you want top of the line and latest innovation for your home, there is just nowhere else to turn to. They are knowledgeable with HVACs, ductwork, indoor air quality, ventilation, ER-V's, you name it. I called 4 HVAC companies before I got around to these guys and I am SO GLAD we waited and didn't go with the first companies because these guys were "the one" for us. My only wish is that they did other renovation work outside of HVAC!
Timely prompt service. Our service technician Rodney Sneed was friendly and professional. We will be using Covenant for all our HVAC needs.
I cannot recommend Covenant Heating and Cooling enough. We went through a terrible experience with another company and Covenant came to the rescue! They were professional from start to finish and they saved us over a thousand dollars. Don't make the same mistake that we did, just go with Covenant first.
Dave was very detailed, and expained everything that he did to complete the maintenance and repairs for my heating and cooling system.
Highly recommend this company!! Service was AMAZING and so efficient. Cole truly went above and beyond helping us out after hours. He is a such a family friendly guy. We are long time customers and he always leaves us satisfied. Thank you so much again Cole!
I would like to take a moment to say that I am so grateful. I am 64 years old and can't do things like I once could. I was broke down on the side of the road with a flat tire on Friday evening and a young man named Will was the only person who stopped to help of what looked like 200 cars that passed. Imagine this I do not carry a cellphone (imagine a person who doesn't have a cellphone in this day and age) but he found I had no spare so he made a call to someone he knew and took my tire to get it fixed. They was unable to repair the tire so he bought me a new tire and came back to install it. I offered to repay him as soon as I could but he said he was once in the same situation and someone helped him so he wanted nothing in return. What a blessing this guy is. Bravo covenant for hiring such a wonderful man
Technician was very polite and arrived as scheduled. Based on my experience I highly recommend Covenant Heating and Cooling. My pets also say thanks for repairing the fireplace:
Best Heating and Cooling. Made a service call and received rapid service the same day. Cole J. was great! He was very knowledgeable and extremely professional. Easy, reliable and affordable.
Skyler came out on Sunday of Labor Day weekend, was on time, professional, and completed the service quickly and efficiently. We are so grateful for the service!!
Our air went out on Memorial Day weekend they were fast and great would never use a diffrent company. They called us a day or 2 later to make sure everything was ok. Thank you covenant. Top work Awesome and honest
After literally being scammed by two other companies, I had the good fortune of finding Jonathan Bibb and Covenant Heating and Cooling. Along with an excellent team, Jonathan is a man of impeccable integrity. He is hands-on, does exactly what he says he will do, and then stands behind the finished product. He recently installed a new 2.5 ton HVAC system for me, and I could not be more pleased. If I had written the script on how I wanted this to go, I could not have written it better. Thank you Jonathan. You have a customer for life.
Jonathan and his crew are some of the most honest guys you'll ever meet. He helped me to lower my cost from 15,000 to 8,000 by giving me the most efficient solution. Thanks, y'all. I love how you helped me win instead of just upselling me.
I am a general contractor and have worked with Jonathan and Tony for a few years. Covenant is always prompt, courteous and they deliver high quality work. I would definitely recommend them.
Mr. Rod was very professional and listened well to understand our concern. Also Mr. Rod explained the system operations very clearly. We would recommend such high quality service to our friends and family.
Thank you
We had a very good experience with this company. The guys that came out were extremely nice and knowledgable. We will always call Covenant for our heating and cooling needs.
Brandon was professional very knowledgeable explained what happened and fixed it with no issues. Very friendly to my husband and myself. Would ask for him anytime I need the help. Awesome
Had maintenance done on our HVAC systems. Rod showed up on time, was very thorough, and gave us some good tips.
A+
Brian is awesome. Same day diagnosis and repair. Very fair price for skilled work. Highly recommend.
Just wanted to say what an awesome job these guys did, they replaced our ducts in the crawlspace. Very professional, clean work area and all you could hope for! Thank you!! Everybody, y'all might wanna check your duct work if you're in an older home!!
Skyler was professional, knowledgeable and courteous. We are very happy with the service he provided.
David drove out in the snow and stayed out in the cold to find the tiny wire that was the problem. He got our heat working and rescued us from freezing through the blizzard. Thank you!
Awesome service great technician was on time honest and got my ac fixed very quick I will definitely recommend these guys and use them again if I have any issues in the future……thanks for keeping my family cool guys
Brian was a great help getting our airflow regulated. Very clear in his explanation of what he did, how it will help, and how to take steps to personalize it to our own comfort level.
Alec showed up on time, fixed my gas logs and had time to do HVAC maintenance
Very professional and did a great job
1000% will use them again! Highly recommend over Hiller and Lee! Brandon was so awesome and we are so appreciative!
Provided same day service on AC. Let me know options based on the low on refrigerant determination, filled up refrigerant, and will recheck in 6 and 12 months. Will use their service in the future.
Always top notch service. I've been using Covenant for ~8 years and recommend them as often as I can.
They were very professional. Help me thru all the process to get finance. Chris Hamlin and his partner were very professional and they started working from beginning to end.
I was very impressed with Rooney, very competent, punctual, a good listener and did far above what i was expecting. He's such a man with integrity and he is a professional.
Great service. Great communication. Timely work. Great products. We love Covenant Heating & Cooling and will recommend them to our friends and family. Thank you!!
I must say that Covenant Heating and Cooling did fantastic job over and above my expectation. My level on the bar is very high. I expect nothing but the best and they delivered big time.
Covenant is a great company to work with! Honest and they do great work. I’d recommend them to anyone.
This is a good place. They care and very prompt and good at what they do. I had lost my heat middle of the night and they came out tech was awsome and I will be using them in the future.
Alec was exceptional! Explained everything throughly. I would highly recommend Covenant Heating and Cooling!
Fast service during ice storm. Provided the necessary information for the electric company to fix their problem on the pole. Highly recommend
Great service at a reasonable price. Technicians are always on time, thorough, and professional. Couldn’t be more pleased.
Alec did a great job. Very professional
Brian was SO HELPFUL and thorough. We use them for home and business. Very grateful for them and their expertise.
Had units installed by this company and they have been working great. Had one unit stop working on me but they were able to get a service tech to my house within an hour of my call
Had them out to give an estimate for a new system and never got the quote back.
Technician was took the time to investigate and explain an issue we were having. Very nice and informative.
Friendly professional courteous service tech. Great support staff as well.
Able to quickly get an appointment scheduled for the next day, and great pricing on service for a weekend repair.
Brian Benter serviced our units and was very professional. Jonathan has a great team and great service.
This company is very professional. The work was done well and they were very prompt. I highly recommend them!!! A+++
Brian took the time to explain the process and answered all my questions Communication was excellent in all regards to the appointment
I was told a part of my AC was failing. After replacing, the tech (Roderick) came back and showed me why it was failing. Appreciate the extra effort.
Always very friendly staff and very responsive.
The repair man Mr Rodney were very very professional and knowledgeable about the system and were very concern about the problem he were a God sent l will use them every time
Robert was fantastic, super fast and showed up within the allotted time window and was very friendly:)
Alec visited and did a fantastic job of servicing our HVAC unit!
Skyler was very professional when he was here go do a checkup on our units.
Excellent service and a pleasure to work with. Everyone that came to my house was professional and friendly. Answered all my questions. I highly recommend. Thanks Jonathan.
Did an excellent job!
Chris H and Josiah were punctual, couteous, knowledgeable and a pleasure to have them work in our home.
Amazing service, called for AC maintenance after hours and a tech showed up 45 minutes later (at 8:30 pm) and addressed the issues. Wow!!!
We had to have our unit replaced quickly and they were on it and have been ever since!
Brian was outstanding and service was extraordinary. Great company! Great technician!
They did a wonderful job and left everything clean like they found it. Always had great service.
Clayton installed an Air Scrubber in my house, and I love it! My allergies are so much better now! Thanks Covenant!
After being let down by Airtron, Covenant Heating and Cooling saved the day after being out of air since July
Quick response. Professional. I will continue to use and recommend.
I honestly love this company. I need more people like them in my life. They are an absolute pleasure to work with.
The workers are friendly, knowledgeable and on time. Helpful and ready to answer questions.
Very nice technician - he explained my issue and fixed the issue quickly.
Excellent service from the first call to after installation of our new unit!
Brian came out and figured out the problem right away. Great guy and great company! Thanks Brian!
Great job..quick and very pasionate about their work and our well being...thank for the effort given
ALWAYS a great company to work with.
Polite... Professional... and Efficient.
Diagnosed the problem and fixed it quickly at a fair price.
Thank you Chris.
Skylar was very professional very respectful very nice.
Chris, the gentleman who serviced my AC, super professional. Highly recommend this company
Courteous. On time..Honest.. Dependable. I highly recommend Covenant!
Friendly staff. The Covenant team goes the extra mile to serve all of your needs.
Skylar was very professional and knowledgeable.
The service tec was very knowledgable
Great company. Honest. They do what they say they will do. 👍 …
Amazing people, amazing customer service! They have a customer for life!
Brian was excellent. Thank you
Always professional, respectful, and efficient.
They were prompt and helpful!
Just WOW! They are the best.
Checked, cleaned gas logs.
Excellent service
Roderick was fantastic!
Very professional and clean.
Alec was absolutely wonderful a TRUE professional in every way Will only use COVENANT in the future AAAAAAAAAAAAAAA+
Very kind and informative about my options.
Covenant Heating and Cooling has served me well. They are always responsive, friendly, and professional.
Ryan did an excellent job on my first maintenance with my air and heat system. Covenant seems to care for their customers and it shows!
The price of Covenant's annual maintenance was very reasonable for my two units. They were able to schedule a service appointment the same week I contacted them. Reminder text and emails were sent, as well as a phone call. The technician was knowledgeable, professional, and very polite and courteous. Very satisfied that I decide to have Covenant service my units.
I have never had a bad experience with this company! They are always wonderful to work with. They schedule quickly and the technicians are always on time, sometimes even early! My technician today was Travis. He answered all my questions honestly, gave me advice, and was very professional. Troy will be coming out later this week to advise on a plan, and I have no doubt that I will be in good hands. Based on my experiences, I would highly recommend this company!
Very professional and knowledgeable! Any other electrical work that needs done they will DEFINITELY be called!