Reviews of HomeWorks Plumbing Heating & Air. (HVAC Contractor) in Minneapolis (Minnesota).
HomeWorks Plumbing Heating & Air
915 Blue Gentian Rd Suite 100, Eagan, MN 55121, United States
Description
Information of HomeWorks Plumbing Heating & Air, HVAC contractor in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of HomeWorks Plumbing Heating & Air
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of HomeWorks Plumbing Heating & Air
Jordan Revier
Our technician Jeremy did an awesome job. He was on time and quickly diagnosed what the issue was. He gave us multiple different payment options and plans on what needs to be fixed and when and we were able to choose what worked best with our budget. Overall it was a great experience and they quickly fixed and installed a new sink for us.
Syneva Barrett
Took them up on a free air conditioning inspection. I was super impressed with how thorough and professional they were. It was like when you go in for an oil change and get an all points inspection. I also appreciated that Charles outlined 3 options for us to consider. He took lots of photos and explained everything really thoughtfully. Would definitely use again.
Tyler Roden
We’ve had the team from Home Works out several times over the years but most recently needed an assessment for a busted furnace. The sales rep ran through all of our options from repair to replacement, along with financing. Everything was clearly outlined for us and there was never any pressure to make a decision. The install team was excellent, and super fast, doing a full walkthrough on the new unit. From the sales team to the techs and installers, it’s been a really positive experience.
Xavier Orozco-Aviles
Lucas was a great technician who determined in a professional way what was the issue and coordinated everything in order to fix it. Great experience. The company also called us to asked if they can come earlier and a few more times to let us know that the parts were coming and out technician was in route. Lucas did a good job Identifying the issue and providing good payment choices. Great service and professionalism.
aj king
This was just the first of hopefully multiple services that we will use. Michael did a wonderful job at explaining everything. Was very personable and very honest. It was extremely nice to have someone you're comfortable with. The company from what I see makes you comfortable from the very first text that they send you. Good job a++
Barbara Richard
I had to have my main water valves and my hot water heater replaced.
Mike came out and he was very professional and friendly. He didn’t try and sell me anything I didn’t need and very knowledgeable. Once I accepted the estimate they were out within two days; it would have been the next day but we needed the city to turn off the water.
They did a great job on installation. I would definitely use them again.
Barb
Pat Kippley
Tyler came out to give me a quote to change from an electric to gas stove. He was incredibly knowledgeable, thorough and such a great technician. 👍I ended up using this company for a tough installation of a new gas line. They were excellent! They always checked with me before going ahead with the intrusive part of the job - cutting into the ceiling and wall. And did a great job - even bringing in the new stove and hooking it up. Great experience.
Alex Di Perna
Jeremy had done a tremendous job on completing several repairs related to plumbing, the water heater unit, and faucets and shower heads, and he did so in a timely manner. Additionally, his knowledge and expertise were quite apparent throughout his service. Lastly, it was Jeremy’s professional, yet friendly, attitude and respectful demeanor that made his service outstanding! I’d recommend him and his affiliates at the Home Works service to anyone who seeks similar repairs and maintenance.
Judy Nordstrom
AJ was your first tech experience and was wonderful and knowledgeable. Next was Greg the salesman a bit pushy but knew what we needed and got us going g in the right direction. Finally we had Chad tech and installer on time very professional love the work he and his crew did. So far very happy with everything.
Mitchell Williams
It was great meeting with Mike today. He was very personable and knowledgeable. He provided some great information and options on replacing my furnace. I could tell he truly wanted what was best for my home and family. Would highly recommend working with him!
Carol Freed
Josh was amazing. He was punctual in arriving and very friendly.
Our German Shepherd who is very protective even liked him!
He quickly evaluated our problem (which was more complex than we thought) and was very professional as he explained what he was doing and why. We are very impressed with Josh and HomeWorks who responded to us quickly via email, texts, and phone calls.
Jenni Museus
I thought my water heater was broken and was looking to have it replaced. Josh asked a few questions then relit the pilot (which I had been doing incorrectly) and ran a few cycles on it to make sure it was continuing to work. He took the time to fully educate me on all parts and functions of the water heater and what he determined to be the cause of it going out in the first place. Although I didn’t replace it today, he sent me quotes for 4 different options and overall I’m extremely pleased with the professionalism and what to expect when I do plan to replace it in the near future. Highly recommend these guys!
mike wilson
Charles was very thorough with his assessment of my heating and a/c unit. Let me know exactly what was wrong and how much and long it would take to fix. Highly recommend these guys. I have been through the ringer with contractors and home improvements. This was a breath of fresh air.
vivian siafah
Originally scheduled a tune up for our water heater after moving into our home for about almost three years and found out our chlorine level was really high plus a couple other things thanks to Jeff! Jeff K was very professional and efficient. After wanting to proceed with the new installation of our tankless water heater things moved very quickly and they got the job done and we are very pleased. I recently just took a shower and could tell our water just “felt” better! Now we can run a bath without having to worry about the hot water running out! Thank you Jeff K, Joe B, and I totally did not catch the delivery driver’s name, but you all were amazing and we highly recommend!
Joe Hildebrand
Had a great experience with Josh and team. Really good problem solving, offered great advice and were honest and informative throughout the whole process. Will definitely be using Home Works for all our needs going forward!
Malcolm Leehan
Fast and friendly, literally only had one hiccup and it wasn't anyone specifics fault.
They don't do invoices, and I was having damage done by another company repaired. The plumber I had, Tyler, was patient and fun to talk to so we just waited until we were able to get a hold of the 3rd party and they paid over the phone. I would definitely recommend them to others.
Mike Fontana
Jeremy was fantastic and very happy with his work. He replaced the shower hardware and new kitchen sink with hardware. He was super friendly, knowledgeable and provided a number of great options for replacements. Highly recommend the company and would use again.
Katrina Williams
Matt was courteous and very professional. I have had him perform services on my furnace two years ago when I bought my house and he was very professional, courteous and took his time as well then. I prefer to have him come back if I had to have any more services done. Hopefully I won’t!
Marina Natarius
Professional technician Jared Fritz, very friendly, knowledgeable. Provided check-up for heater and AC unit. Organized results discussion with manager. I work with this company for about six years and recommend this company for home equipment maintenance and repair. Thank you, HomeWorks! Eugene.
Ursula
The representative was on time very professional and wore booties in the house. He was able to get the job done quickly. He did a great job fixing my water pressure. It did cost $499 to replace the shower part so, I'm not sure if that's expensive or not. I guess you'd have to check around. I'm glad that I can take a shower today
Becky Splett
Cole arrived on time and was great about explaining everything to me and showing me pictures of the inside of my furnace. He did a wonderful job with cleaning the furnace and completing some maintainence on my a/c. He was polite, friendly and professional. I was very impressed with this young man. He's a keeper!
Sue Gurtner
Homework’s did both a very good water heater and a heating check of our systems. Both Michael and Matt were great! They explained what they were doing and we gave us path to follow in future; they were quite impressive. Thank you!
Kathryn Johnson
Jeremy is courteous, timely, receptive to questions and comments. The repair is complete. And I was able to get this appointment one day earlier than “ emergency” plumbers could schedule. I definitely will recommend this company.
Christie Hammes
Jeff was great! So appreciated his work to go through the whole process of draining and refilling the system and replacing the leaky pipe. I'm confident I now have a well running and long lasting boiler and heating system! Thank you Jeff and HomeWorks!
Karin S
Chad, Dustin, and Cole came out and had my new Furnace and AC installed in 5 hrs. Job was done well and they were very professional throughout the entire time. Overall a very positive experience and I'm happy with the new equipment.
Kane Baysinger
It was a complimentary HVAC tune up and Jerry was super friendly and professional! He walked me through the process and explained it beginning during and after everything he looked at and found and what I should expect to prepare for in the future, definitely encourages me to work with them in the future!
Aaron Gross
Chad and Victor were great. They did excellent work. Arrived on time. Didn't leave a mess. Patiently answered all of our questions and worked with us ensure we were pleased with the install. Highly recommend
Ted Trampe
HomeWorks installed a new furnace 14 months ago. I recently noticed that if the AprilAire humidifier was calling for water, the humidifier water was running even though the heat was off. Water is supposed to run only when the heat and/or the blower is on, so water was being wasted. I called HomeWorks. Two days later Stephen came to our house and changed the wiring to fix the problem. There was no charge to me, which shows they stand behind their work. Stephen was professional, with a pleasant personality. He explained what was wrong and what he did to fix it.
Paul Kapsner
Company scheduling and customer service was a breeze. Responsive and accommodating. Tyler did a fantastic job and new tankless water heater install. Super knowledgeable and took time to explain details about different systems.
J Tremblay
Fast, friendly, clean, informative. He couldn't have been better. Will use this service again without a doubt. Also, their communication skills are the best I've ever experienced in the trades!
Kirsten Dalrymple
We have had HomeWorks Plumbing Heating & Air come to our 80+ year old house several times. They always do a great job. Their staff are on time, courteous, and knowledgeable. We trust their work.
Erin B
Victor and Chad did a great job on my AC replacement. They were on time and efficient, completing the entire job of demo, haulaway, rewiring, and installation in under 4 hours. Very pleased with their workmanship and professionalism.
Betty Pigman
Mason located the leaky valve on our water softener. He provided options to repair or replace the softener. I appreciated the options available and also being able to decide what was best for us. He came in, worked hard, made sure we had no more leaks and that the water softener was functioning as it should be.
Tracy Larson
Scheduling an estimate was easy. The agent was personable and well versed in the products. He explained things to us in a way we could understand. This is the second time we have used HomeWorks
Debra Kohnen
First time using HomeWorks Plumbing, I was very impressed. When I met with Josh, we went through the whole process and he showed me and explained all the details involved, which I liked. It was a pretty big plumbing job that needed to be done. Josh and his crew very friendly, professional and kept me informed. I would recommend HomeWorks Plumbing for there future needs.
Craig Wolfgram
Our combination heating/domestic water boiler stopped working, and we called Homework’s because they were in a local business guide and located nearby. They were prompt in arriving at our home, but then we were told the heat exchanger was shot and we needed a new boiler. It was only 12 years old!
We were quoted $18k plus for a new system, 4 times what we paid 12 years ago, but after objecting to the cost, moved forward with installation because we didn’t have hot water or heat. They installed it promptly and it works fine.
But; how does a $2500 boiler suddenly become $18k? They blame it on a labor shortage, shop costs, etc.. Really? If you are concerned about cost, shop around. These guys are expensive!
Movie2099
Had a humidifier installed on the furnace. Service was excellent. Very professional. Stephen did a wonderful job with installation and kept me update the whole time. I would highly recommend Homeworks.
Naomi Eckerd
The technician Luke was very knowledgeable and friendly (everyone I spoke with were also friendly). Didn’t try to sell me any service not needed but did explain what I might consider in the future. This was my second HomeWorks service call and I will be sticking with this company for my home maintenance needs.
Ruth Ann Litterick
My entire experience with HomeWorks has been excellent. Everyone has been very professional and friendly. My service was throughly explained and options were clearly presented.
I will certainly recommend HomeWorks to friends and family.
Thanks so much.
Kim Erpelding
great customer service. Transparent with pricing, Love the text messages with the service technician's picture. Very happy with Home Works Plumbing Heating, & Air along with their other company Early Bird Electric.
Donna Johnson
Luke is great. I was very comfortable around him. I trust him and I want Luke for my HVAC needs in future. Besides the fact that Becky office gal is sweet as can be Jessica in service was also very comforting. Very kind people
Roxanne Flaten
Scott Norstad was great to work with. He was professional and works closely with his installers, respecting their knowledge and abilities and passing that confidence on to me as the customer. Excellent follow up that job was completed.
Daryl Slegh
Jeremy's knowledge was exceptional as he gave us 6 options to consider. It turned out to be much more work than we expected however we appreciated knowing that we should do more than what we thought needed to be done. We chose a reasonable option and we're very impressed that the entire work was done in one day. Jeremy had a helper later named Anthony and together they did a great job with a great explanation afterwards. This is my 2nd usage of HomeWorks and both times we experienced exceptional descriptions and quality work.
Ryan Rodriguez
Tyler did a fantastic job. He was on time and extremely professional. He is a very personable technician and was able to resolve the issue quickly and cost effectively. I would highly recommend Tyler every time.
John McKee
Adam was right on time. He was pleasant, and explained what had gone wrong, and what needed to be fixed clearly and completely. I didn't have the money for the repair, but Adam got me low interest rate money quickly. By paying it off before the end of the week, there will be no interest charge. I couldn't be happier.
Mark Davis
Tyler fixed a small plumbing issue for us today. He was great in all aspects. We absolutely would contact Homeworks Plumbing Heating Site (and Tyler) again for a repair issue.
Patrick Young
Jerry & Richard came and performed maintenance on my furnace. They did a great & very complete job. I learned more that I ever have about the health and care of my heating & air system. Thanks a ton. Best of luck to both of these two guys and their families.
Ray Alexander
Dustin and his co-worker, Joe, arrived on time, explained the HVAC installation and went right to work. They put down carpet protectors, removing the old HVAC system and bringing in the replacement with no damage.
The removal and installation required the entire day. Dustin and Joe came and went many times without causing any disruption. They produced a workmanlike installation and cleaned up the work area.
They took the time to show the various components of the system and to explain the operation. We are pleased with the work they performed and with the results.
Jared Sachs
I've used Homeworks for the better part of two years and swear by their team. All of the team members have been very professional and have gone above and beyond in their visits. Highly recommend!
Steve Wrede
The guys were great. On time, prepared, discreet. Hardly knew they were here. Ended exactly when projected. Walked us through, gave some simple maintenance tips. Cleaned up and down the road. Painless. Would recommend them to anyone who asks.
Brittany Knowlton
I want to say thanks to Cole for his professionalism while conducting maintenance on our heating system. As a woman I was worried that I would be talked into replacing parts and pieces that werent necessary but that was not the case. The inspection was thourough and quietly done and at the end I was informed of the possibility of future maintenance and given an estimate. I didn't feel pressured or up-sold like I have from past experience. I am programming HomeWorks contact info so I can pass it on to those I know.
Tiffani Lavell
Plumber came out and found that my leak was not in-fact a plumbing issue and referred me to someone who could help. Homeworks did Not charge a service fee which is awesome. As a Paraprofessional we make nothing and every bit helps!
Thank you for today-you are appreciated!
Thomas Jensen
We are pleased with the friendly service provided by Jeff, your technician and assistant Steve. They were professional and knowledgeable about water heating systems. We appreciated and are thankful for the expertise!
Reed Warren
Called and someone actually answered and started the new customer process. I was turned over to dispatch who promptly sent out a technician. The technician arrived within 2 hours. I was blown away at the level of expertise and knowledge of the technician. He did a great job in a timely manner and thoroughly explained what went wrong and what he repaired. 10 out of 10 experience.
Toua Yang
My furnace went out since 11/9/2022 and I brought insurance for my home appliances thus xcel Energy, I have been calling them multiple times and they kept telling me from their repair team will call me but have not get any responses from Xcel Energy. and when I finally get to talk to xcel Energy responses telling me the same and they are not gonna pay ti replace a new furnace even I have insurance with them. So I decided to look online and found Home Works, on the internet and call. Home Work was able to provide service for me within the 5 hrs to give me a new Furnace and complete the installation. Especially Mike (sales man , Jeff the technician and ScottNorstad the production manager) take their time to work with us to explore the cost options without making us felt the pressure to buy. Overall I would recommend their services to anyone that needs heating, cooling, plumbing problems. Thanks again guys for the fast and professional service responses.
Patricia Hayes
Darius installed a new thermostat for us. He did a great job and was very helpful answering our many questions. He was very patient with us getting everything working properly. Thank you Darius, Rob & Pat.
Christy Jepperson
HomeWorks replaced our furnace next day. From the diagnostics to the finished new product the team was professional , kind, and informative. Highly recommend them!
Kathy Kukielka
A water pipe in our basement ceiling started to leak. Our house is 110 years old, so we’re always worried that a seemingly simple problem will become a big deal. Josh was familiar with old homes and plumbing. He was able to fix the corroded pipe and added a new valve and an outdoor faucet. And before he left, he talked to us about other spots that could/should get some attention along the way. No hard sell, just good advice from a real pro!
Tamara Kittelson
Addendum to my previous review:
Today Homeworks installed a tankless water heater and a furnace in my home. They were unfailingly kind and courteous, answered all my questions and then some, and even swept the basement floor thoroughly when they were done.
First review:
HomeWorks did an amazing job replacing a 33 y/o AC unit that failed, prior to my taking possession of my new home. In this stressful situation they sent an estimator the next day and the installers came a day later. I really liked HomeWorks policy of saving space for emergencies. They are professional and courteous. They send texts with name and photo of the employee prior to appointments, with an approximate arrival time and tracking app. They educated me on how AC works, have a strong warranty, and are cooperating with efforts by my real estate agent to obtain seller reimbursement for this situation that should never have happened. I am very pleased and highly recommend this company.
Carolyn Roberts
I have been so impressed with everyone involved since I had the furnace replaced recently and now the air conditioner’s final installation and now ready for the summer. Communication is excellent, service was timely and professional and Jed was excellent to work with. I felt very confident in the work done. I can’t remember the name of the other service technician today but he was also professional and did a great job. I have been passing on the name of Home Works and the excellent job they do.
Furnace service 11/23/22
Very pleasant experience and he did a great job. Explained as he went along. Charismatic personality and easy to ask questions of.
NEW WATER HEATER. 12/6/22
I was very impressed with Michael with his outgoing, professional and knowledgeable personality. He was very informative and not pushy although I even knew at 20 years my water heater had outgrown its usefulness. I was happy to see him the following morning also when he introduced the installer. Overall timely and excellent service.
matt bullis
Charles did a thorough inspection of my furnace and ac. Let me know about potential problems and gave me some estimates to fix them but did not try to pressure me to buy anything. Service was great.
De Ro
😳2days before Christmas our hot water heater started leaking on the floor thank goodness we caught it. The valves wouldn’t completely shut off the water so we had to shut off the whole house. I called for service 8am ( the weather was bad, deep snow high winds) they got here around 10am. By 3pm I had a totally new system and up to code. 😊
Jamie Ihrke
AJ was very professional and answered ally questions. He gave recommendations and let me know what was worth fixing and any issues he foresaw with fixing versus replacement. I will recommend them to anyone!!
Cole Clarke
Jerry Soung is the best boiler guy around. He is knowledgeable, professional and always honest. He will never try and upsell you on products you don’t currently need, but will educate you on the options available so when the time comes and you need to replace something, you are better suited to make the decision that is best for you and your situation.
Ralph Nilssen
In March 2020, I called HomeWorks to inspect my furnace. Eric arrived and was great. We purchased a new magnetic air filter and joined their membership program, which essentially cost us zero when we factored in the cost savings given to us on the air filter as a member. I had no idea how much that membership would pay off. Fast forward to Monday, November 30th and our hot water heater had leaked water everywhere; I didn’t have a clue how to fix it. I called HomeWorks that morning and they sent Michael, a master plumber, out to our home before noon THE SAME DAY. Michael was knowledgeable and immediately diagnosed the problem, gave us a solution and an all in price (which included getting the attached pipes/ducting up to code) that was more than fair. The new water heater arrived and he installed it. He left Adam to clean up and get the furnace started. Now Adam was an apprentice or as his trainer called it, “in potty training”. When I asked him a couple of questions, he admitted he didn’t know the answers rather than make something up. By 6pm, he was still at the house as he couldn’t lite the furnace so Josh, a different master plumber, came over to help. Josh ended up replacing the burner and the furnace lit. On Wednesday, I had no hot water, so I called HomeWorks and the same day, they sent Josh again. He saw that the pilot light was out and without wasting any time, he decided to replace the water heater rather than attempt another repair. Adam was being “potty trained” so I jokingly told him not to mess on my floors as he assisted; everyone got a good laugh. Within a short time, the new water heater was installed and we again had hot water. That evening, my wife noticed a small pool of water had collected on the floor. She looked up and found that some corroded pipes which were down the line from the water heater were leaking. I called HomeWorks that night and by 7:45am, Josh and Adam arrived and replaced the copper pipes at no charge. While many might look at this situation as a cluster, I am extremely impressed at a couple of things. First, the response time and proactive communication from HomeWorks. They were at my home in less than 24 hours and texted me when the plumber was on their way. Second, Adam and Josh’s expertise, realism and sense of humor. They didn’t try to upsell me, they were factual in their evaluation and Josh never complained once about having to come back multiple times. Third, I paid only to replace the water heater. Most plumbers charge just to visit and I had a master plumber visit my home 4x at no cost to me. This is a great organization and I’m extremely grateful they have my back!
BJ Walker
Technician was friendly, efficient and knowledgeable! Gave our heating and AC systems a thorough check to be sure they were safe and operating efficiently. Pleased with the work!
Andrew Day
I had a intermittent problem on my furnance and Luke was able to diagnosis the problem within an hour. I got a clear quote for the work (including tax!!) And the work was completely promptly. Highly recommend.
Brian Weeks
Came out for an estimate and Michael was professional and very knowledgeable. He shared insights and explained the issues and potential solutions clearly. Would hire Michael again.
Anne Marie Dominguez
Water was leaking from a pipe and into the flooring. Help came within 90 minutes, figured out that it was the dishwasher and replaced a valve to stop the leak until the appliance could be replaced. Very nice and honest!
Alice Freeman
I was surprised I needed a new hot water heater but as it was old, he thoroughly explained all the problems. The new one was installed the same day. Very efficient and pleasant.
Ayman Ibrahim
Josh is professional experienced and on time. Got quotes before committing to jobs I needed. Pricing seems high though which is only reason for rating business as 3 star.
Dakota Reier
Darius was very friendly and professional. Our heating system was malfunctioning, and he offered some options to sort it out. He was able to make the repairs same day. Thanks!
Matt Brolsma
Had a gas leak and came to fix furnace in a pinch. Thorough, informative and polite. The job was pricey but I imagine you get what you pay for. Thanks HomeWorks.
Dennis M Oglesby Jr
Jeff was amazing! Courteous, thorough and extremely professional. I kept his card and will use this company again!
lois koprowicz
Was Awesome Can't tell you how lucky I was for Jeremy to do my tub faucet,and also helped with printer for receipt.Thank You very Much for a polite ,respectful gentleman that really loved to make it worked Bless
Lois
Scott C
Had our HVAC system installed a few years ago. Easy company to work with. Had an issue with system and had HVAC tech out today. Explained the whole process, very efficient and helpful. Great experience overall with company.
joe keenan
I am very impressed with how they responded so quickly and efficiently to my to my emergency loss of water heater function when there's very cold weather in the forecast. Their staff are very friendly and respectful and quite careful to avoid any disturbance of my activity and careful not to soil the house when taking tools and materials in and out of the house. I strongly recommend HomeWorks for any utility repairs or upgrades. Their staff is also well informed about utility costs, efficiency and other benefits that are important considerations for this kind of work.
peggy kopp
Matt was very determined to find the cause of our furnace not working and tested the system several times to make sure it was fixed properly. Could not have asked for a better technician.
Mark Hammerschmidt
They were on time, efficient and thorough. Brock took the time to clearly explain everything and made sure I understood. It was a very good experience.
Alan Provinzino
He was a nice guy who gave me three options. I went with a new toilet installation and before I knew it I had a new toilet. Hard work always pays off in my book.
Jerry Gilsdorf
Friendly and professional technician. Showed pictures of installation and discussed current status of the furnace. Excellent service call!
Gretchen U
My furnace was out and it was getting pretty chilly around here. Brock came in less than 30 minutes and got the problem fixed. He took lots of pictures and a video to show us what was wrong and to document what he did. I then signed up for regular maintenance from this company. They are great.
Mary Zwack
I was impressed with Homework’s from the initial call. The woman answering the phone was courteous, kind, and walked me through the process of scheduling, etc. After scheduling, a confirmation notice was sent and I was notified every step of the way through out the process.
The morning of the service I was given a phone call notifying me the technician was on his way and his estimated arrival time.
When Charlie arrived I was very impressed with his manner. He was courteous, positive, and happy. He stated he loved his job and was so excited to tell me all good things about his company. So refreshing! Not only did he do an excellent job, he was so very personable and interesting. I wish there were more Charlie’s in our world. In summary my experience with Homework’s and Charlie was exceptional.!
Stephen McKean
Michael was polite, very knowledgeable, and professional. He completed the valve replacement very quickly.
thomas hansen
We had a small sump pump issue. Josh was assigned by HomeWorks to take care of it. He was excellent; clear, prompt, personable & professional (he even golfs, sort of.). HomeWorks better not start an employee-of-the-month program, whatever they do. Company morale would nosedive because Josh would win every time! Great work. I highly recommend them.
Nikolai Langlois
We had our tank water heater and A/C unit replaced at the same time as they were both about 20 years old. These guys were awesome, honestly. They got the A/C unit replaced the day we agreed to go with them, and the water heater replaced with a much nicer tankless one four days later, including a long weekend. I will say they weren’t cheap, but you know what? You get what you pay for. The work was done well, done right, and done quickly. Highly recommended.
Tina Eller
Jeff from Home Works came out, gave an estimate and could even do the work the same day! He looked at a few other appliances/faucets and checked our water, made suggestions and recommendations. He worked really hard. He was polite and courteous. Project was a little more than I had planned at the moment, but they have payment options. I loved the house was put back to work together in a couple of hours.
Marisa Kuderer
Charles was an EXCELLENT service technician. He was friendly, knowledgeable and completed everything in a timely and efficient manner. He was exceedingly kind and very charming. You’re fortunate to have a person like Charles in your employ.
Patrick Larson was my service technician today. What a terrific young man! I was a bit late for the appointment, but Patrick patiently waited for me to come home. He didn’t complain at all. He was very polite, easy to talk to (very approachable) and really knew his job. He was fast and efficient and asked if I had any questions about the service being performed. He was ready to answer any and all questions. I very much like Patrick and appreciate him looking out for my home. Thank you, Patrick!
carla riley
Both employees of this company that were at my house today were perfect! Darius and Greg. One repair man, and the other in sales. Both were extremely courteous, professional, friendly and went out of their way to make me know I was in good hands with my decision making for my very old AC(which went out) and Heating unit. My old AC was brought back to life so I could be comfortable, but also the money spent on the repair went towards the purchase of the new system. I feel good about the purchase. I appreciate the time spent explaining everything to me, and I really have much appreciation for this company. Installation of new HVAC is scheduled for tomorrow! Thank you gentlemen…job well done!
Rachel Garaghty
HomeWorks was fast and did a good job, but they wouldn’t give a pricing estimate before the plumber came. As a result, I ended up paying a lot more than I had planned. 5 stars for the plumber, 1 star for the company.
Robyn Fisk
Brock L. came out to find out what the issue was on our AC that we have been having for years. He worked hard and figured it out. Unfortunately, we had to make a hard decision of putting money into an old AC unit or get a new one installed. We opted for a New unit along with new Furnace and Water heater. Mike J. showed up the next night to talk over finances and the next morning Eric P. Was prompt and ready to to install equipment Along with Mason K. To help with plumbing. Great Job Guys!! Very professional and efficient. We are very Satisfied. Thank you
Bharathram Rajaraman
Josh Eicher was a thorough professional in addressing my sump pump issue. He explained the problem clearly and patiently, offered his suggestions and proceeded with getting the job done cleanly. I really appreciate Josh for the excellent service that he provided. I will strongly recommend him and HomeWorks for any plumbing work.
Ken Betzler
We had them put in 2 mini split unit Ac. Jeff the installer did an excellent job as well as everyone else that helped install the unit. Jeff answered every question and took time to explain everything. I can't say enough about how good this company is. Greg came out and gave the estimate also explained everything and went through everything that was going to be done. Had questions after hours and talked to the manager Scott who was very nice and answered every question thoroughly. Also everyone cleaned up after they were done. Very professional company. Would use again!
Jane Simon
Josh and his colleague, Mason, did beautiful work--repaired a leak under the sink and replaced an old and recalcitrant toilet, leaving everything clean and in great shape. We would definitely recommend them to others and use their services again!
Randy Seeliger
Dr Peterson was amazing today. He helped us get our heating system running during extremely cold weather.
Carrie Hilson
HomeWorks came out to my house for a complementary ac and furnace inspection. Several problems needed fixing and the technician was able to explain everything easily and able to complete fixing the problems the same day. The technician was very knowledgeable and friendly. I became a HomeWorks member and now get free service calls and free inspections 4 times a year. Thank you HomeWorks!
Phyllis Palmer
Installation of my new refrigerator ice maker and front door water. Tyler was very efficient and friendly and he did an excellent job! I recommend this company and will use them again if needed.
Tom Volker
Adam was on time. Looked at the problem from different angles. Was up front about the cost. Gave me options and pointed out helpful solutions. Very friendly and worked hard. Cleaned up the work sight well. I’m happy and satisfied.
Barbara Schrenk
Jeremy was friendly, thorough and efficient. I am preparing to sell my house, so he also explained some other issues he discovered that need to be addressed in order to make my house more marketable. I really appreciate his advice and help!
David Schmieding
Mason did perfect work and explained everything well. He was very friendly and professional. I hope you pay him well. We discussed hobbies and interests also. Dave
sharon mudgett
All I can say is WOW! Best service I have ever had and I teach customer service! They ticked all the boxes! Well done Home Works! Brock you were amazing!
Rolf Erdahl
Craig was right on time, friendly, responsive to questions, and efficient in making his estimate. We are still waiting for a few more bids but were impressed by his professionalism and info.
Lisa Bergstrom
Michael E. Was great! Explained everything thing in a way i could understand and went through everything when done. Very professional and just nice all around. Will definitely call them again.
Harrison Klein
Very happy with all levels of the service. They are honest, kind and get the job done. They lay out options and allow you to make the best decision for you.
Paul Anderson
Michael was very professional and friendly. He gave me quotes of what things would cost. Michael finished my shower faucet within an hour! Would recommend.
Kathleen Zappia
I appreciate the quick response of Homeworks, Adam has flushed out my water heater before so I called to have outdoor spigot leak repaired. Very prompt, personable, provided additional information.
Elizabeth Crawley
Josh and Jackie Boy were super effective and nice. Josh especially laid out the requirements and needed repairs in an easy to understand fashion and work with me to be able to get them done in one visit. I truly enjoyed meeting the repairman and the job was finished professionally and with industry best practices.
Hugh Armstrong
Tyler was incredibly knowledgeable about the issue at hand, timely and had an all around great personality. Would highly recommend homeworks for your plumbing needs.
Kathryn Bergloff
AJ arrived on time, explained in detail everything he did and also what we should look for if it happens again. He was professional and finished the job quickly.
Marvin Oman
Micheal our plumbing representative
was extremely professional, knowledgeable, and friendly. He was very thorough in his vocation as a master plumber.
kevin mccabe
Victor was great in his professionalism and knowledge of the ac system. He will make a great employee for Home Works. Kevin McCabe
Tom Kelly
Darius was a great guy. Very knowledgable. Explained everything. Showed me photos. He did a fantastic job. Highly recommend him. TK
Diane Johnston
8/23/22: Installed new water heater. Adam Renville & Anthony performed outstandingly. 8/24/22: Darius completed full, complete evaluation of air conditioner and furnace—-Outstanding.
Harley Johnston
Homeworks is easy to schedule, Luke was knowledgeable, friendly, on time and explained the procedures. We have used Homeworks several times and are very satisfied.
molly seidl
These people were so great. I had called "HERO" - awful. They came out and were going to charge me close to $1,000 to fix a clogged toilet. Homeworks came out within an hour and fixed the problem in minutes and charged me around $200. I couldn't have been happier with the response and pleasant experience of dealing with this service contractor.
Denise jobe
We had a tough job, but Adam, Steve and Jack got it all done... and in less time than expected. I highly recommend HomeWorks!
Shawn Williams
I reached out to HomeWorks to see if I could get a tech out to diagnose my issue with my AC, I definitely was surprised at the responsive arrival and professional and knowledgeability of my tech Jerry Soung extremely helpful and was able to help me by identifying the problem I was actually able to fix the issue myself this company deserves the 5 stars for not being money hungry and just the sheer professionalism from there employees Thank you kindly.
Danielle Just
The gentleman was nice and courteous he shared information about my heating system that needs attention also recommended a salesman to come out to updates my furnace.
Jim Milanovich
Cole was very thorough & answered all my questions. I want him to do all my maintenance in the future. He was very personable & pleasant.
Mike Kansanback
On 8/1/22, Mason did a great job checking the settings with my water softner & answering questions very well. He was professional, courteous, friendly & proficient. He took his valuable time w the evaluation of a possible future job repair for two leaking valves. A very good appt! He & several other tech's have done great work w appts I've had. I'm glad to have called & had the concern checked. Nice to have that quality assurance!
Very good appt! Tech was very knowledgeable, professional, efficient, friendly & explained & answered all my questions & concerns. Informed me very well with recommendations with replacing toilet upgrade. Did a very good job with replacing toilet & adding two more improvements to my home. Was given some credit as a Warranty customer & addtl earned discount on full cost of products & services. Plumber was very accommodating with answering questions with great explanations. Had some good addtl help with training personnel alongside on the job.
garrett braun
Tyler was extremely professional and walked me through his quote to run new gas lines in my house for a gas fireplace, and a gas range. Will use this company for all of my plumbing needs.
Michael Russell
Adam did one hell of a good job. We will be using HomeWorks Plumbing for all of our future Plumbing problems. Good people to deal with.
Leigh Finger
Homeworks is really thorough, helps simplify in their explanations what they’re finding, and give a lot of different purchase options so we can choose between pricing
Jeanette Butcher
Cole is patient, thorough and communicates well throughout the inspection. Enjoyed his visit and advice. Thank you!
Camille Sherek
He was able to come out before the scheduled time which worked better for me! Friendly and got the job done with no issues!
Angela Sikel
Great service today with Michael Eisele. Very efficient, professional and great quality work. Fast service to replace water heater.
cody sjoquist
Luke was a great person. He explained everything what he was doing. I would use them for furnace tuneup any day.
dennis desender
A true professional. Gave us options and went through each option
Pointed out items I. The house that need repairs. No pressure
Would hire him back
Jessica Moes
Charles was a very friendly and competent technician and while there was a sales pitch it wasn't high pressure, which I appreciated. Pleased with the visit.
Cheryl Kirchhoff
Every interaction with HomeWorks has been a pleasure. They provide great customer service. I’ll happily r3commend them to anyone.
Cassandra Ridge
Very knowledgeable and kind worked within our budget for furnace replacement. Great warranty too!
sean grandfield
Tyler is absolutely tremendous. Could not have been more thorough and communicative. He is the best
Ryan Flanagan
AJ Johnson was honest, professional, knowledgeable & friendly. I highly recommend working with AJ.
-Satisfied Customer
Karen Charlson
Greg was knowledgeable and helpful with the cost/financing of a new boiler and made the replacement virtually painless. Quick, easy and efficient. Thanks, Greg!
William Sypura
Luke did a fantastic job inspecting my air conditioner and furnace. He explained everything very well as far as what maintenance would be needed
Tonya Wideman
I Very professional and easy to talk to. Has an amazing Personality . Very well adverse to products. Love working with him.
katie mccrimmon
Our experience with this company was amazing!! Our technician Darius was super informative and really helped explain what was wrong. They are super fast with response times
Gerald Degner
Technician that worked on our furnace was very knowledgeable, pleasant and communicated well regarding progress and issues.
Rich Sherman
Our furnace was 17 years old. It did need some repairs and while we could have done them we opted for a new system so we wouldn’t have to worry about a broken furnace in a MN winter. Did we need it now. I don’t know. Was the cost fair? I think so but didn’t price check and went with what I thought was reasonable. They were great and went over everything. I never felt pressured to buy anything and always felt the decision lied with me. I’m happy with our decision and with their customer service and professionalism. I will use them in the future.
Amanda Nemetz
The plumber was very knowledgeable. They gave me options with a breakdown of prices. The plumber was courteous and professional. He showed me maintenance I could do on my dishwasher myself to prevent it from leaking around the seal. I’m having two old hot water heaters removed and they’re installing a new one the very next day.
M L
Homeworks administration were very responsive; easy to communicate with via phone, text and email. Darius came in to give us an evaluation on our existing units and he was courteous, thorough and quick. He took photos of issues and gave us various plans to look through for plans. While the repair costs seem a little high I think the evaluation was extremely well done. I will work with home works in the future based on my experience today.
Mellisa Hutchins
HomeWorks is prompt and courteous. Rick who came to service our water heater was extremely kind, informative and friendly. He went above and beyond to make sure everything was explained to me as to what was needed and indicating what wasn't necessary but the benefits. 2 thumbs up!
Kalli Ostlie
Tyler was knowledgeable, personable and professional. He thoroughly explained the water pressure/softener problem, repair process, and cost. I appreciate when plumbers, electricians and other service contractors are good at their job and enjoy what they do.
Mary Faye
Called for a quote. Micheal was impressive - on time, professional, very knowledgeable about all the details of the project of combo-boiler installation.
Mike Gervenak
Tyler was fantastic. Quick and fair quote and then immediately completed the work with good quality. Put up with me having to take calls while he was in the middle of talking to me. Extremely great customer service which is not something I can say about some other experiences I have had with competitors.
Jason Kittle
Came back same-day to install our new water heater. They were fast and respectful.
Susan Bora
My technician, Brian was professional and very knowledgeable. He took time to explain everything he did and also gave me good information about what is available without pressure. I’m so glad I called this company. Also, their maintenance plan is good as well!
Sharon Shumaker
Mike came to my home to give me a quote to instal new AC. Very professional and very personable. He explained everything so I would understand. I will not be using HomeWorks however. Nothing to do with Mike. Hetried to get me the best price. HomeWorks prices not in my budget.
Greg Damsgard
Very good experience. Jeff and Anthony did a great job and were upfront with everything they were going to do. Excellent experience.
Derek Barlow
We had Michael out to our Home to replace AC AND Furnace. The level of knowledge and professionalism was beyond out of this world!
He worked hard to get us the price we needed to fit our budget and the equipment that will fit our home perfectly. We would suggest Homeworks to our family and friends . Great service ,Timely and personable .
Steve Graner
Excellent communicator. Enjoyable personality and a skilled technician.
Truly enjoyed working with Jerry
Megan Sorensen
Adam was beyond Fantastic!! Knowledgeable, profound, and fast like nascar!! On a snowy, winters day, Adam was phenomenal!!
Fr. Larry Johson
Josh was great. Solving problems head long and with professional answers. Plus just a nice guy!
Jd Lake
On Time. Offered options and was able to get all the repairs done today. New Water Heater, New Water Softener, and 4 new toilets. Happy with the work maybe a little higher on price then most but I can accept that with the service we received along with the $10 a month plan for maintenance.
Sheryl Lee
Very good experience with this inspector who came very well prepared with sufficient knowledge experience and enthusiasm. Explained what he found and what condition the HVAC system was in followed by what improvements were very necessary as priorities and what was optional improvements plus broadly estimated costs .Mr. Peterson handled my questions and concerns very agreeably. I would use his services again.
Roxann Manaen
Cole & Victor replaced our AC & Furnace. They were timely, efficient and professional. They walked us through the process of installation down to the rebates. We've found Home Works a great company to work with.
Robert Ostrem
Very quick and professional plumbing inspection. He just saw that our shower fixtures hadn’t been properly installed, gave me advice on caulking to seal them up, and waived the visit fee. Will definitely use HomeWorks again in the future!
Mark Redmann
Charlie was very personable and fair.
I'm not happy with the pricing structure of plumbing repair industry, but he was fair and did excellent work, which softens the financial blow.
If i have to get plumbing help again, i would want Charlie to take care of it. Very knowledgeable.
Brent Dunaway
The Plumber that arrived (Charlie) arrived at the planned time and was extremely patient and helpful. While he was unable to perform the service that my cousin needed, he was very informative and gave us a clear path to find a solution. The world need more technicians like Charlie, thank you!
John Sonnek
We had our furnace and air conditioner replaced. HomeWorks was very courteous and professional throughout. Staff are very prompt and friendly. Work was done well and everything was explained to me. I will continue to use their service and recommend them to others.
Chris Worthington
Luke was friendly, explained all his work and suggested future work clearly. Another great Home Works experience
Gaoyuan Chen
Jeremy inspected for us. He offered helpful tips and various levels of solution from budge bandage fix to full replacement long time fix. Very impressed from his professionalism and definitely going back for their services.
Jerry Huck
Brock, our service tech was on time, friendly, efficient and clean. Couldn't ask for any better.
Jerry and Rose
Walt Eastman
Mike Joritz fully explained different options for replacement of heating and AC and gave us a great deal on the option we selected and scheduled installation for next day.
Terry Klante
Ben was one of the best in completing his service of the furnace & A/C tuneups! All was thoroughly explained what he performed as part of his service! Answered all my questions very well & was concerned that I was satisfied before he left! I would highly recommend him & your company to others!
Melissa Jackson
Cole was very nice! Very personal. He explained different options for next steps if we wanted. And offered to help move a shelf back (because it had been in the way).
Marty Wyatt
Jerry was great! Super informative and took the time to go over everything with us. Careful attention to detail and explained what was wrong with our old AC. He even stayed with us until we got the estimate and financing sorted out with Scott in the office, who was also super helpful. We aren't rolling in the dough, but these guys were willing to help us figure out how to finance a new system so we can properly maintain our home. Both were super personable and great to work with and I'm appreciative!
DHDISPR SMITH
Charles arrived within the time frame promised and did an excellent, thorough job cleaning and tuning my air conditioning unit. Charles was also extremely professional, it was a pleasure doing business with him!
barbara westlund
Very professional. Worked hard and explained all on a basic tuneup. Company has a good reputation and I am happy that I had him be the technician in that he was very good at his job.
Brendan Banteh
This service is hands-down the best in the business. The ease with which I got our appointment scheduled and the follow-ups were just great. What absolutely stood out for my family was the professionalism of the technician. The smart toilet we had ordered was damaged during shipping and even though the technician was not going to perform the service, he spent some time explaining to my wife the intricacies of getting this appliance installed, the factors to consider when reordering, and general information on this appliance, even googling some stuff on his phone! Now get this, we were not charged for him coming out and spending time at home!! HomeWorks will get all my future business. They epitomized what it means deliver exceptional customer service.
Wenbo Tong
Arrive at appointments on time, provide professional and detailed explanations, provide different solutions, and provide excellent service. I wish you a happy holiday
Erik Jensen
Adam was great! He was on time very efficient and cleaned up everything when he was done. I would highly recommend him to do any plumbing that you need done.
Todd Meissner
Mike did a great job installing.
Greg Renner
Luke was great to work with he was efficient and did quality work. He informed us about what he did and suggested solutions concerns we had. I will absolutely use Home Worka again.
Bette Danielson
To our surprise when we turned on the valve for the outside water faucet we had a flood in the works! Winter had produced a split in the pipe. Charlie did a great job replacing the old line as well as installing a better outdoor faucet. Communication, as usual, was exceptional to let us know when to expect him. Honestly, you pay a bit more for a company with great employees, exceptional skills, respect for your property and prompt customer service.
Sally Lareau
When Jeremy came to my door I was so relieved to see it was him. I knew my plumbing issue would be resolved. He listened to me, assessed the situation and fixed the problem area. Now everything is in good working order again and I can get on with my day! I’m very happy I called a Homeworks.
richard chapman
Tyler was a true professional. On time and prepared, polite, and thorough. I would use him again in a minute. A++
Susan Yeung
Very professional and friendly staff. Responded quickly and was able to get a technician out to fix my furnace same day on a very cold day. Andrew was punctual and put shoe covers on. He was able to quickly figure out the issue of the furnace and offered different solutions. The furnace was up and running again. Highly recommend them!
Cathy Rockman
Came out to check my water softener. Seems everything is OK just need to check every 2 weeks to make sure nothing is backing up. Professional and apologetic for not having a better answer. Thanks for your help!
Myles Dahlgren
Tyler did a great job repairing our pressure regulator and is getting us some estimates on a future project we have going!
Larry McPeck
Jeff, Chad, and Matt all did a great job taking care of us and our HVAC system.
Thanks again
Suzy Travis
Michael was pleasant, professional and very competent. I would use this service again in a heartbeat.
Darlene Pederson
Cole was knowledgeable, polite, & positive employee. Very good customer service skills. Asset to the company. He had the humidifier filter available & explained how to replace the old one.
Raymond G Haar III
100% Satisfied! Just be careful of the upsale. Get multiple quotes.
Rebecca Morris-Ostrom
From the time we submitted the request for quote/service to the time the plumber wrapped up and left our place was about an hour. Michael was professional, able to explain and fix the problem, and was friendly and courteous. He used shoe covers and cleaned up after himself. Very happy with service.
Diana
We had a leaky shower so we looked online and found Homeworks. They appeared to have good reviews and had a really easy scheduling system online. The technicians did the job and I'm no expert, but no problems so far. Whether or not someone could have done it cheaper, we don't know as didn't want to pay a bunch of service fees to find out which company had a better deal.
However, what we didn't realize until after they left is that they slapped their HomeWorks label on our Furnace and Water Heater, right over the company sticker that had installed it! Neither of which we had asked them to check. They just purely marketed themselves. We also now constantly get junk mail from them, something we never signed up for either.
Will not be using again based on their nasty marketing.
Cindy Lee
Charles K. Was my technician. He was here at 8am sharp, greeting was professional and friendly. He was here for a system maintenance check. He explained everything he was going to be checking. Found a couple of things that needed to be addressed, we reviewed issues and the pictures and the after photos. He did a meticulous job cleaning the parts and left no trace he had been there.
Extremely happy with the entire appointment.
Seymour Gross
Excellent response to a warranty service when boiler stopped working.
Homeworks arrived soon after requested and discovered the wiring problem that was fixed. Cooperative and pleasant and answered lots of questions to explain it all. Voluntarily labeled pipes as a service for the future. Very satisfied with the experience.
Elizabeth Phillips
Awesome service as usual! My sump pump was unable to discharge due to ice buildup in the line, and he knew right away that was the problem! He also recommended the membership plan, which will definitely save me money and provide normal maintenance for the furnace, A/C, and water heater yearly included with the plan so I don’t have to worry about scheduling and paying for those things separately! I highly recommend Michael and Home Works!
Steve Tyre
Appreciate Homeworks scheduling Chris to come out Saturday morning to troubleshoot a NEST thermostat installed earlier that week. Chris did a great job determining what the issue was. Kept me informed as he went thru the repair and stayed to insure the furnace/thermostat was working correctly. Awesome job. I’m a new Homework customer and will continue to use and recommend them.
I would also recognize the customer service rep that took my call for the callback and offered to deliver space heaters until the service tech was available.
Gail Russ
Joe and Steve did an excellent job installing my new furness. They made all necessary adaptations one the old system was removed. They were very respectful and worked well together, finishing in under 5 hours. Great job! I am thankful!
Kay Doepner
Adam was very friendly and professional. Helped to install and educate us in using bidet as well as maintenance on water heater. I have confidence that I can call this company for any future needs.
Sushant Khullar
Brian came out to service our furnace and a/c. He was very professional and thorough. He was very knowledgeable and walked me through the maintenance process. Very happy with the service Brian provided.
Jaclyn Grey
Representative Charles was very professional. Explained things so I could understand, was kind, courteous and cleaned up when done. I would recommend this company. They off a cool service agreement package too. Great job .
Jared Scharpen
Chris did a great job on his service visit to our house to check our furnace! He quickly found the issue, and he also fixed it quickly. Everything was covered under our warranty, which was also nice.
Kent Levi
They did a great job. Professional. I would definitely recommend them to others.
Judy Kinning
Michael and Anthony showed up right on time. I needed a new water heater and decided to replace my toilet too. They ordered what I needed and they were quick to get started as soon as the items showed up. Two and a half hours later they were finished . They were Friendly and answered my questions. I went to look at the heater in the basement and the items they took to the curb were already picked up. I paid more then I was hoping to but it’s great to have it done and I’m worry free.
Sieren Borchert
We noticed a water spot on our ceiling in the basement and were very concerned. HomeWorks responded to my inquiry right away and was able to get a plumber out to us the next day. Awesome repair guy (Adam Renville)! Super friendly, knowledgeable, explained our options thoroughly and did an amazing job! The work was done same day. I also like that they charge by the job, not by the hour. Will definitely use them again if/when we need someone! Highly recommend!!
Kayla Vorlicky
We were having a leak in our basement and Josh came to help us locate/diagnose the issue. He was very professional and friendly the entire time. He helped us find the issue and gave us an idea for a game plan (ended up being an issue with ground water that they are unequiped to handle). He made sure that he did all that he could to help in a way that was professional, sympathetic, and reassuring.
Alexander Rensch
We had an unexpected failure with our boiler and needed a quick replacement. I called in and was able to schedule an estimate on the same day. Greg Isaak came out and went over all my options. We were able to work with his manager Scott to get our boiler installed the next day! Couldn’t be more happy with our experience and would recommend anyone to do business with HomeWorks. Thanks again!
trish parks
Mike was great and very informative, Super personable also. We are weighing options now for the service needed.
Noelle LaFontaine
Homeworks has been very responsive, professional, experienced and nice to work with. My previous HVAC company no longer exists, and I was referred to HomeWorks. My furnance needed to be replaced in December, then my AC in June. I've had the same friendly, experienced installer with both units. I had the same with the technician.
I am part of the HomeWorks program, which gives me discounts on services.
Connie Kendall
Adam was friendly, professional, and very willing to explain+ answer questions. Hot water heater drain + replace anode rod $430, felt it was fair for entire job by lic.plumber made more difficult by very small space to work in. Had never heard of anode rod, glad he changed it, can double life of water heater per internet info. Entire appt went well!
Adam Cook
Extremely happy with Home works. Have used many plumbing companies before at my last condo that no one I felt I could trust and rely on to be efficient and communicate effectively, but Home Works I now can. Great price, great service, Adam was fantastic, clear and concise and therefore signed up to there home care plan $10 a month. Can’t be happier and are now apart of my trusted list of service providers right next to my dentist and barber. Highly recommend!
Liz Flavin
I had been thinking about proactively replacing my 15 year old furnace before there were problems so I called HomeWorks to give me an estimate on the replacement. I was delighted to get an honest assessment from my technician, who determined that the current unit likely had several more years of service. I really appreciated the honest assessment I received (a rare experience in a service call these days). I will definitely call HomeWorks from now on when I need AC, Plumbing or Heating repairs!
Andrew Bruce
I had a great experience with Homework’s Plumbing and Heating. Throughout the process I met with Jerry, Greg, Charles and Eric. They were all knowledgeable, thorough and professional. They quoted, helped finance and installed my new AC and furnace in the blistering heat. I would definitely recommend them and use them again.
Update: Eric came back to finish installing my humidifier. He was on time and worked efficiently. Again had a great experience.
Megan Kroll
Luke came out for a tune up on my furnace and AC, found an issue with my thermostat that required a senior tech to come out to diagnose. Chad came out to help Luke, together they spent the better part of a Friday afternoon working hard to make sure my AC worked before going off to their weekend. I appreciate the responsiveness and the positive attitude they both had, and the attention they gave to my home. Great Crew!
Rob M
We had maintenance cleaning of our main sewer line. Devin was great. Very professional provided good detail on the work, updates and things yo consider for future. Super great customer service with scheduling and a needed reschedule. Would def recommend.
Christina Podtburg
Water heater stopped working and within 3 hours we had a replacement plus a water softener. Very pleasant and professional!
Eric Ulferts
The new ductless A/C works great and came at a great price. The staff at Home Works has been great to work with all the way from front office, to sales, and installation. The guys onsite were professional, courteous, and did a quality installation in one day. I am very pleased!
Seth Fine
Update: our tankless water heater and our high efficiency furnace condenser pump were improperly installed. We’ve had multiple water leaks and flooding issues as a result, and HomeWorks was unable to resolve the issues without proposing multiple hundreds or thousands of dollars of additional work. We’ve since hired professional and capable plumbers to fix and improve on what this outfit missed.
Also HomeWorks didn’t “keep those guys” …
Thomas (hvac) and Michael (plumbing) are great professionals. They installed a new furnace for us 2 yrs ago and a new tankless water heater this winter. Both are clean, working and efficient. Keep those guys!
Christina Sheran
Always prompt very professional and they complete the work
same day. No waiting
Excellent service and very helpful in solving problem.
Michael immediately identified problem and fixed it on the spot. Highly recommend him and this company for your plumbing problems.
Michael Eisele
Had Yong out today to do some furnace maintenance. He was honest, polite, and did an amazing job cleaning my furnace and making sure I was ready for another Minnesota winter. This crew at homeworks continues to impress me. Everyone was great from the first person that booked my appointment to the tech that did the work. Keep up the good work Yong, your going places!
Tracy Kodluboy
Michael was great to work with. He was very professional and it was important to him that I was happy with the work that he did (water heater annual maintenance).
Barbara Van Deinse
Darius Velasquez is the perfect service tech-punctual, polite, professional, and friendly. He explained everything clearly and simply. He did his work efficiently and thoroughly. What an outstanding service experience from him today. HomeWorks should be proud to be so well-represented! Thank you, Darius. You made my day!
Jon Bowe
Matt was very thorough, informative and explained any issues in layman’s terms.
J
We used HomeWorks on a couple projects over the last year. Replacement of an old on demand gas fired water heater and our furnace. Regarding the demand water heater, it was found to be leaking exhaust into our home. They worked with us to install a new system the same day. It was amazing seeing multiple techs working in sync, they had the old out and new installed in just a couple of hours. They have always been professional and are never too rushed to answer questions and explain in detail what work they have done. We recently had an issue with the new furnace and we had someone out from HomeWorks who found a couple issues within an hour. A shout out to Eric P. He was professional, quick and thoroughly looked over everything. I appreciate all they have done, reasonable cost and worth every cent.
Rick Wicken
Mason put a new p trap in my bathroom.did a great job.
Hodan Farah
It was great working with Charles, learned few things about our furnace. Thanks
Steven Bebel
Jeremy was the plumber that came out and he did an awesome job! He did everything he said he was going to do. He was very thorough in his evaluation and presented my options in an easy way to understand. He took his time and I am very happy with the work from HomeWorks. Their online tracking system helped me be aware of where he was on the way to the house. I found that to be super useful. Overall, I am very happy with the service.
Robin Schulte
Great service! Jeff Kissner was awesome! Highly recommended.
Thomas Dickinson (ThomasDickinsonPianist)
Randy, the plumber sent out to give an estimate, was personable, seemed very well informed, pointed out the situation for the work he was estimating (installing an RO system I bought) clearly including the not-perfect state of my plumbing, and represented his company well. I did not accept his company's estimate because I'm pretty sure I found a better one--not a confirmed rival estimate, but one in a different "ballpark" so I'm taking the chance with it. I did accept another appointment from this company for an estimate on a replacement boiler I'll need in a couple of years because I liked the way our meeting went.
Nathan McNabb
We needed a gas line ran for our new stove. Homeworks and one of their plumbers Adam came highly recommended. We called them to schedule and they were able to arrive next day. Adam was very knowledgeable and thorough with his evaluation. They could do the work right there and we decided to move forward with the work. Adam worked quickly and efficiently and everything turned out great!
John Hochstatter
Luke from home works did a great job. Very personable hvac tech
Missy Youngdahl
Nate came in for a maintenance check on my furnace and A/C, he was on time and professional and passed along the bad news of my furnace very well. He made it easy to understand what the problem was with my furnace and answered all questions I had. Then Tyler came to quote me for a new furnace. He explained all the costs and the differences between 2 different furnaces. He made the process and decision very easy, and helped to make a large purchase not stressful! Next, Chad, James & Charles came to install the furnace. They came quickly and took out my old furnace to replace it with a new furnace. They explained everything and made sure I knew everything that was happening before they performed it. They also explained everything after it was all installed to ensure I could maintain it to avoid a new furnace for a long time! They were in and out fairly quickly, and didn't make any mess in the home.
The whole crew was professional, friendly and knowledgable about everything they performed. They also made it very clear that there was no "ulterior motive" they were only working in my best interest and families safety. Everything was done quickly, and it was incredible to have it all done in one day. Great job, team!
Narrah Palmquist
HomeWorks arrived at our home promptly in the morning after a broken pipe mishap overnight. They quickly assessed the situation, offered solutions, made the repair, then also evaluated our 17-yr old water heater and efficiently replaced it with a new one. They communicated well personally, as well as with courtesy phone calls, texts and emails, wore masks, laid out floor coverings and removed all the debris from the repair and replacement. They were exceptionally professional and we will certainly contact them the next time we have plumbing issues!
Jason Steidl
Had a terrific experience with everyone from HomeWorks! Greg was tremendously friendly and knowledgeable in providing me with an estimate for a new furnace, got me a GREAT price on the unit, and was able to get me next-day installation ahead of a brutal cold snap on the horizon. Lamar and his partner (sorry, I didn't catch your name!) today were extremely professional, friendly, and FAST in their installation, so I'm all set! Thank you, everyone! I HIGHLY recommend HomeWorks for your heating needs!
cary “CARE BEAR” malaske
Michael put in a garbage disposal is a fantastic job it was really friendly I will have him back again
Mike Swenson
I was impressed with the straight forward no BS approach my technician Michael explained our issue. The bid was more than fair and he gave me options in how to address our situation. The turn time from my initial call to explain our problem was less than 24 hours, it wasn't an emergency so no complaints there. I will update this post once work is completed.
Victoria Johnson
I had an awesome experience with HomeWorks, starting with the person who scheduled my appointment. She was friendly and knowledgeable, and she took the time to work around my work schedule. Michael, the plumber who came out to my house was excellent. He arrived right on time, introduced himself, and took the time to listen to all of my concerns regarding the work I needed done. Once he got to work, he was fast and efficient. His workmanship was excellent, and he left all the work areas clean after he finished. I feel that their prices are reasonable for the quality of work that they do. I will definitely use HomeWorks again!
glenn boche
Nate did a great job with the new training person that tagged along to observe, no issues found accept the furnace filter was in backwards which I did not know about and now is rectified.
Robert Rehn
Arrived on time, provided good information. Seemed like he hadn't been give information about what the job might entail.
Michael W Smith
Good Presentation skills. It was very a friendly experience and very thorough explanation of what they do, and after examining our system made very clear proposal of what they offer and what I should consider before my decision on what A/C furnace and water heater might cost.
The only negative is the promised quote via email never came through.
Ryan Vetter
Matt was upfront with the a/c diagnosing, and weighed the costs of repairs vs replacement with other factors considered. Decided to replace, and was a bit worried about the costs. Comfort Advisor, Peter, was able to work out a finance plan that was reasonable. Overall so far, the experience has been pleasant. UPDATE: Charles and his colleague installed the units, and the process was smooth and within reasonable time. Was opened to any questions and the work that was done looked great.
Tim Miotti
Michael knows his stuff and explains so you can understand. Candid and smart.
Mark Ropel
Rick and Anthony were on-time, cordial, professional, and did great work. They diagnosed the issue and gave me options on how to fix it that were clear to understand. Prices seemed very competitive and I didn't feel like I was being upsold or pressured to pay for things I didn't ask for/need. As a plus, we have an anxious dog and both of them were very patient and friendly with her. I'd highly recommend HomeWorks
Sharx Hunter
Great service. Pulled H20 heater and replaced in 2 hours. Came out for diagnosis and troubleshoot and ultimately replaced in 2 hours on a Friday.
Shalek Shadow
Have repeatedly utilized this company over the past four years. Always professional and I feel I receive good value for the money. Plus, my four cats give AJ a thumbs up.
David Swanson
I have used this company for a few years now and they always are on time, very professional, don’t talk down to you, very responsive. I’d give them 10 stars.
Roger Greiling
Our first experience with HomeWorks, who were recommended by the former, now out of business, furnace company that we had used. The tech showed up on time and thoroughly checked the furnace and A/C. He explained, and showed me what he was doing for as to the furnace work. Their "membership plan" was also explained, and we signed up for that as well. Hopefully any future work will be done as well.
Jonah Lund
Total pros when it comes to plumbing, heating, AC, etc. I really appreciate they made suggestions on what was best for me and my home, not just what was the most expensive. I also appreciate the regular checkups that come with the HomeWorks service. Nice to know they are keeping an eye on my systems before issues occur, rather than just dealing with issues after they occur.....which never happen at a good time. I highly recommend HomeWorks to my friends and family.
Tammara Burke
I was absolutely blown away with the service I was provided today. Jeff one of their service technicians did such an amazing job. He not only helped calm me down when I was getting anxious about the cost but talk me through the various plans He was amazing. He did a great job at entertaining my dog as well while we waited for the water softener to arrive. I would recommend them to absolutely anybody looking for this type of service and I will only use them going forward.
David Chin
Jeremy was incredibly professional, thorough, and upfront about the entire process. I needed a toilet fixed and it ultimately needing to be replaced and the pipe needed repairs. He showed me several options that included installing a water softener and filtration system that ultimately we decided not to do for the time being due to finances. We will likely revisit this next year though. Jeremy did an excellent job with the repairs and installation and was incredibly courteous throughout the duration of the appointment. I would wholeheartedly recommend him and Home Works.
Thia Andersen
Mason was on time, quick to see what the issue was and come up with a solution.
brandon ross
Jeff and the entire service was great. Called to the home office and got told my request would be sent over to dispatch. Within an hour Jeff was at our home and had our issue figured out and a quote ready for us. 3 hours later we had a new water heater and water softener installed. All this 2 days before Christmas and during the start of a nice MN blizzard. Was recommend to Home Works by a friend and would highly recommend them to anyone.
Karen Bailey
Jeff did a great job! I have heated floors in several rooms in my house. This winter they stopped working. Jeff arrived on time with the the tools and the parts that needed replacing.
He was also helpful as he explained what to watch for etc. I had questions about other
Equipment downstairs that he reviewed with me how to best maintain them properly. He was extremely helpful and very pleasant.
Gail Hansen
Greg was a pleasure to work with. He took time explaining everything in detail and answered any questions I had. He also put up with our crazy lab and even took time to play with her.
Working with Home Works was a pleasure. Initially there were a few minor issues but they responded quickly, James listened to our concerns and didn’t leave until everything was made right. Scott also reached out afterward to make sure that we were satisfied. Best customer service I’ve experienced in a long time. I recommend Home Works without hesitation.
Eric came out fix something minor today. He took his time outside in the heat to make sure that it was fixed right. Was very courteous and took time to play with are crazy lab !
Aron Kukowski
This was a great experience during a furnace outage. Easy to contact. On time and professional. Sent space heaters to help keep house warm enough. Work done quickly by Jerry. Great work al around!
David Eisenbrandt
The team at HomeWoks are true top professionals. We woke up to a failed water heater. I contacted them at 8:00 and by the end of the day I had a new full system way way better than the original installed by the Builder. Jeremy completed a full assessment and presented me with a number of options. I asked them to go with the "platinum plan" and fully rebuild my system. I have to say Jeremy was a true artist in how he crafted a very space efficient solutions. With the help of Isaiah and Brandon, they far exceeded my expectations and did an excellent and professional job. They were super carful of the house and carpet and kept everting very clean. Jeremy kept me posted as the job progressed and walked me through everything at the end. I will be calling WomeWorks again for any of my needs in the future.
Carol Mundahl
Rick and Mason were very courteous, professional, and knowledgeable. Rick explained what my options were to repair my toilets and faucets and was able to give me a quote quickly for the work I wanted done. They had everything completed and cleaned up in about an hour. I definitely recommend Home Works.
Linda Okiror
50 gallon Eicher installed by Josh. Great plumber, I appreciated is candid advice. His apprentice Diaper Boy was a great support to Josh.
Gretchen Lake
Brock was on time, extremely professional, friendly, and helpful. He was happy to answer any questions. I have always had excellent service from homeworks!
Bridget Smith
Clear and friendly communication from my initial call to HomeWorks to the plumber that serviced my water softener. Charlie was great and took time to explain everything he was doing.
Lisa Camitsch
Service technician AJ was honest, friendly , explained his findings showing photos.
Angie Canter
Luke, the technician was extremely polite and wore his mask. He explained exactly what he was going to do and did a great job. He explained his findings that everything looked great but my AC unit, the condenser was slow to go on. With my permission, he installed something attached to my condenser to take the burden off of it and, in return, that will improve the longevity of my AC unit working properly.
Luke was very neat with his work and I decided to have my AC and furnace cleaned and checked every six months by HomeWorks. .
Rick was my technician for my hot water heater cleaning and inspection, draining. He was a very courteous young man who took the time to explain exactly what he was doing and showed me there was corrosion around the fitting on my hot water heater. He explained that the rod was corroded away that was previously in place to take wear and tear off of my hot water heater.
I agreed to have him install a new Coro-Protec system to help extend the life of my hot water heater.
Jessica Timms
It took me minutes to schedule my appt! They came out here very quickly (same day). Communication as to who would be at my door for the service was wonderful and helped keep me in the loop as to who I should be expecting at my door (they even sent a picture)! Jeff was my technician and he was very kind, put his shoe covers on while he walked through my house, and did a quick write up of the services done. Even wrote detailed steps taken to do my repairs, on my invoice. Super helpful and I will definitely use HomeWorks again!!
Paul Steffen
Brian the technician was on time for the appointment and I was notified when he was on the way. Brian was very informative and helped repair our air conditioner after the capacitor went out. Fast, friendly and informative. Would highly recommend.
Sarah Miller
Brian explained things in a way that I could understand and also seemed very trustworthy. He gave me options of repair and replacement with good, better, best and explained the benefits of each option. At no point did I feel pressured to make a decision, which is very important to me.
Kelsey Jamieson
We worked primarily with Eric and he was helpful through the whole process. The whole team did a quality job. I appreciate that they checked in with us before making any decisions.
Christine Brown
Darius was professional and friendly, thoroughly explaining how to maintain my HVAC system, giving me options for upgrades with no pressure. For the price I thought it would be rushed but he went over the whole system thoroughly, making sure all my questions were answered. Excellent value and service!
Marcus Linn
Eric came here at the appointed time and got right to work. He listened to our concerns, called his supervisor, then noted that the water pressure had dropped, and turned the heat up. He made adjustments and showed me what he was doing, and how to adjust water pressure should I need to in the future. He also showed me how to set the thermostat to a constant temperature. He was patient and polite and I appreciated the time he took to address my issue.
Jim Lumley
This morning the temperature in Lakeville was -20. Our furnace was not performing as well as it should have been. I called and within an hour Chris was ringing our doorbell. He repaired the furnace quickly and efficiently. It is a GREAT benefit being a member of Homeworks. This is the second time we've used its services since joining and have been completely satisfied both times
Amber Kerrigan
We had to replace our entire HVAC system the summer we moved into our home. Working with HomeWorks has been overall very positive; I appreciate that they text photos of the technician coming to the house for check-ups and give updates on when they will arrive. Charles did our spring check up today and he was friendly, professional and thorough.
Darnell Jackson
A guy named Rip came out to my house and was extremely professional, courteous, and intelligent. He was able to identify the problem and resolve it in 1 visit. I will have this company service my house going forward.
nancy cashion
Matt did a great job doing maintenance on my Carrier furnace. He told me that he found 2 items that needed to be maintenance. He was on time, wore shoe booties and cleaned up after himself. I will be calling back next spring for a tune up on my Carrier AC unit.
Jennifer Hodowanic
Josh was very professional and personable, taught me some information about water filtration systems, and helped me get the best financial deal for my plumbing work!
Tyler did a great job! He was very personable and knowledgeable!
Paul Nelson
Jeff reviewed my needs and came up with multiple ideas, Jeff was very helpful and and worked with me.Thanks Jeff!
Steve Caspers
Had two shut off valves replaced under kitchen sink. Plumber did a great job. Bit more expensive than I was led to believe by HomeAdvisor.
Abdiaziz Mire
Home works did a good job for me I would recommend everybody and anybody
Joe Ingles
Lamar was an extremely professional, nice, thoughtful and knowledgeable tech. He was here most of the time on his own. I would definitely recommend him in the highest regard.
Dylan came later to help Lamar finish the job.
He was a very knowledgeable, nice and professional tech as well! It was a nice to feel comfortable and confident with the person (s) that come to your home for several hours to install a furnace. I want to also thank Home Work too!
Thanks again guys!
Jill Ivan
Darius did a thorough inspection during our AC/Furnace tune-up. Very pleased with the service we received. Very professional & knowledgeable. Our family has decided to become Homeworks Members for future service needs.
Tatiana Bakare
Isaiah and Josh came to replace my shower handle ! They gave me quotes and told me what was possible and what to expect took them less than 30 minutes to ! They explained what caused the issue , and steps I can take to avoid it in the future . They took the time to show me / educate me regarding my water softener and heater and other important things that I didn’t know as a first time home owner . Gave me a quote on what it will cost me to replace them !!! Oh and they were so friendly and interacted with my toddler !
Archie Fontecha
Micheal was great and very professional. He provided step by step on what needs to happen to fix the problem. Time and money well spent of his service
Jenny Hoang
10/10 highly recommend. From the inquiry and scheduling call to the job completion, we received great service. We worked with Jeremy and he’s so knowledgeable, patient, kind, and thorough. We will definitely request to work with Jeremy again!
Kathy Pixley
Luke was very friendly, thorough and knowledgeable! Another one of this company’s great technicians!😊 …
Kendra Gibbs
Hands down 5 stars! This company has amazing customer service! I sent a message and within minutes I got a call back. They had a technician at my house within the hour he found the problem in mins. I wanted to move forward with getting a new waterheater and was surprised they did it the same day. From start to finish was about 3hrs and I was back up and running. Highly recommend!
Anastasios P
Mason, Anthony, and Adam did a fantastic job installing a tankless water heating system with a faucet repair and valve replacement. They were very professional, efficient, and knowledgeable! Everything only took a day to complete.
Elijah Pratt
Took the time to walk through options and services. Did a great job explaining their thoughts and what options would be value adds. Took initiative to list additional HVAC options that would be beneficial beyond what was asked for.
I didn't go with them at this time since we are thinking of expanding the house in the future and didn't want to commit to upgrades that would be replace later, but I would definitely hire them for the larger project in the future we are planning on.
Susan Peterson
Jeff F was very knowledgeable. Work was thorough and done professionally. Appreciate the written report card on my AC and furnace for future comparisons.
I have worked with Charles in the past on a previous residence. I was very happy that he was assigned to install my furnace and AC unit. I have faith in his abilities and appreciate his knowledge of the equipment and its functions.
John Steenberg
Cole was very thorough in his inspection and evaluation of the HVAC system. He went through a number of steps to evaluate the condition of both the air conditioner and furnace. He found both system working well and within specifications. I was pleased with his thoroughness and work ethic. He did a good job.
Punjabhai Patel
Jared is very professional and explained his work and recommendations in detail.
Erin Threlkeld
I highly recommend HomeWorks Plumbing Heating & Air. They were extremely responsive and quick - the diagnostic and repair to our pluming was done in the same day. Our technician, Rick, was super knowledgeable, friendly, and great with our curious dog. We'll definitely use them again if needed!
Alexzander Yaj
Charles Kayeri our service technician from Homeworks Plumbing Hearing Air did an amazing job cleaning up and servicing our AC unit. He was very kind, professional and honest. Cost was of course is always out of the books but his customer service and professional attitude makes the experience great.
Midrell Robinson
Very personable and thorough. Will probably make a referral for this company. Would use this company again.
Benjamin Roberts
Greg was amazing and very informational. His customer service was excellent. We ended up going with a different vendor but I'll look for them in the future.
Zach Rapatz
The people at HomeWorks Plumbing, Heating & Air are great. Jerry, the technician that came out to our house, was professional and extremely knowledgeable. He inspected our boiler gave us maintenance tips to prolong its life, informing us on how to properly bleed, fill, and monitor the PSI of the system.
He didn't start any work without talking with us about it first and similarly talked with us about issues that may arise and when to possibly expect them instead of insisting that something had to be replaced that day.
Honestly, it is a breath of fresh air to deal with a company that values their clientele and doesn't try to take advantage of them. I will definitely be using and recommending HomeWorks going forward.
Melissa Oorlog
Good customer service. The tech was a smoker and all I could smell the whole time he was here was cigarette smell. Not sure if he had a few before coming to my house then when he went to his truck for a bit but now all I smell is the smoke everywhere. It’s ok if you are a smoker but maybe don’t do it before you go into someone’s house or when you run back out to your truck. Sick to stomach from it. I know it’s typical when you have a free time up they always suggest other stuff. My system isn’t even a year old.
Amy Denison
Jerry was very pleasant and professional. He explained what repairs were needed and reviewed the options. I am very happy with his work. His friendly and efficient manner eliminated the stress of getting AC repairs completed.
Dave T
Josh was very knowledgeable and gave us a couple different price options.
We went with a bit more pricey option because we are putting in new vanity and wanted it fixed the right way. While good plumbing jobs aren't always easy on the pocketbook, it's much easier than a leaky or busted pipe.
Job was done correctly and professionally.
Gave us pictures of the finished job also.
Jon Scalzo
Although I have not used this business I will be in the near future. Competitive pricing and great explanation of services needed .
Jess Elliott
Jared came to our home for an a/c and furnace tune up. He was prepared and professional and a pleasure to speak with as I barraged him with questions. Upon inspection he provided me with some service options as well as pricing. He performed the selected services that day and walked me through how it all went.
Great job Jared! For being quite young you were very knowledgeable and pleasant and made me feel our mechanicals were in good hands. Much appreciated.
Jamie Long
Luke did a great job. Professional, answered all our questions, and got our A/C working again!
Jacalyn St. Dennis
Jerry was super friendly and helpful! He was able to determine the problem and fix it very quickly for us. I would definitely recommend him and will use him the next time we need something fixed!
Jackie
Murid Amini
Just got my quotes so still deciding what options I want to go for on a new finished basement but Adam was extremely helpful and professional. He answered all of my questions and connected me with some great resources for other stuff I needed as well. The service was so great I probably won’t even shop around for pricing because theirs seemed fair and I’d want the same professional level of service going in.
Jared Leese
Wonderful phone customer service. Arrived early. Explained the process. Great value. Couldn't be happier. Charles and Chad did an excellent job with the installation. Greg explained everything ahead of time and made us feel very comfortable with the process.
Jennifer Thompson
I have used Home works before and was pleased with the service. I think for the most part Compaired to other companies their prices are a bit more resonable. Today Rick came out to find and fix a leak. Customer service excellent. Workmanship excellent. Really nice to have a happy friendly person helping me on what was a very bad day for me. Will definitely use their service again.
Benjamin Christian
The professionals in this company have been helpful, kind and understanding of my comments and questions. I found that my needs were met and many of my wants were answered, even though they were not providing the service, they took time to answer my questions and make sure I actually understood what they were saying. No rush and no hassle, just good solid recommendations and, of course, a good sales pitch to use their company for the next things that may need doing :). Great stuff, all around, would recommend to anyone needing services.
Greg Moore
I was having a new A/C and Furnace installed. Lamar and Jeff showed up on time and got to work right away. They were both very professional and kind. They were able to finish up everything early and then walked me through my new thermostat and some other tips. Would highly recommend them again!
Rob Mason
Greg, Scott, and the install team at Homeworks did a great job on our ductless a/c system. They were able to begin the project the following week after our estimate, and completed the job in one day. We are very happy with our choice!
Ryan White
Very professional team. Installation done very well and up to code. Everything explained about new system.
steve pechter
Josh and Pinky were great. Very professional. Showed up on time. Took great care in repairs and cleanup. Highly recommend
Kevin Roggenbuck
Matt Pritt was on time and was very thorough in evaluating our air conditioning units. He found the problem and showed us how much it would cost to repair. Matt is very knowledgeable and explained things in plain English. Very personable and professional! I want to thank Jeff Plasch, Dylan Lau and Jeremy Peterson and at least four other people who installed our new AC, furnace and water heater! And Peter Perry to for explaining our options. Excellent work thank you!
Jeff returned with another Home Works technician and finished venting the furnace. He also fixed part of the air return even though it wasn’t part of the install but he did it anyway because we asked! Great work, nice people that I totally trust to do any work on our house. Thank you!
kathleen watson
I replaced a furnace today after a service call yesterday to replace the igniter switch. I was offered a quality American made furnace at a great price and also had the humidifier added as well. The men who worked on the installation were friendly, competent, and went out of their way to explain where they were in the process , when they would be done, and cleaned up and removed the materials they used, the old furnace, and left everything in working order. I was shown how to use the equipment as well. I totally recommend them for any work. Tomorrow the plumber is coming out to take care of a clogged water pipe. They offer a monthly plan that includes yearly check up a d cleanup of heating, air, and plumbing for $10/month. With this plan I will not pay a upfront charge for them just coming out. I have used their affiliate Adams Pest for years for another branch of service for lawn care and treatment. This family owned business treats me as if I am family. My lawn is beautiful!
Dan Whipp
Michael was quick, courteous, and professional. It was just a check-up visit, not an install or repair. Was informative and he gave good advice about cold air intake for the furnace.
Christine Danielson
I had two HomeWorks services in one week! The plumbers were here 2 days ago (Tyler & Jeff). Today, I had Jorge out to maintain the AC. They were all great: professional, courteous, & effective at explaining what they did and their recommendations for follow up ! I would happily welcome all of them back for another service or repair.
Krispy Baker
The CSR on the phone was kind and provided good and quick service, and the process was easy to book an my free tune-up and cleaning appointment. Technician text messaged me when he was on his way. Jerry, the Technician, was very thorough and great at communicating the tune-up. Due to the cold weather, I didn't get the AC looked at. When Jerry was done with the tune-up inspection, he said there would a mark up on the cleaning itself, which was not was communicated over the phone and I assumed it was free as stated in the initial conversation. When Jerry called his boss Bill, they walked me through there process and were extremely helpful in explaining everything.
After we worked everything out, I was pleased to say, that I would recommend their services and will be using them again.
Randy Hoffmann
Larry showed up from Home Works and Plumbing to perform a furnace Tune Up and immediately proved his exceptional customer service skills by being honest about his service right away. He was immediately genuine upon entering our home, saying he has been in this field for almost 40 years and stated that his top priority was our safety within the home. He then took an appropriate amount of time examining our furnace and after he was done, he showed me pictures of everything he examined today. He showed me what was properly functioning and what needed attention. Pictures of both. He did not push the sale of services more than he knew he should have. It was clear his focus was on our knowledge and our safety. It felt like he treated us as friends, rather than clients. I would recommend Larry to any household. Thank you all for your help
Georgia Sampson
Great customer service, every technician that has ever come to our house has shown us the utmost respect and been extremely thorough and detailed in their explanations. I never feel rushed or pressured into buying extra services or products, but feel they do make recommendations that would best benefit our home. Special shout-out to Tina and all the work she did last summer in our basement. Great sense of humor and extremely detail-oriented (she was so so good with our baby and our pup who just wanted to follow her through the house), and to Jeremy who we worked with just recently but was very personable, friendly, and put me at ease as he took the time to make sure I understood everything he recommended and that he was meeting every expectation I had for him that day. Excellent service from every member of the team we've worked with!
Bonnie S
I had Homeworks come to do a tune up on my furnace and ac. Charles showed up on time and was very courteous. His professionalism was evident right away as he went right to work and was willing to answer any questions I had. He was very thorough in his tasks, more so than any other service person before. Thanks Charles!!
Jessica miller
They were able to schedule me in sooner than any of the other companies I had called for an AC tune-up (after Genz Ryan had already cancelled on me 3 times). The receptionist was polite and very helpful. They called to let me know when they were about to arrive and showed up right on time. Nate was my guy and I couldn't speak more highly of him! He was professional, polite, knowledgeable and very honest. He took his time and went through everything with me in detail. I was so impressed that I signed up for their monthly plan and couldn't be more satisfied! Would HIGHLY recommend them to anyone!
Tiff Trelstad
The customer service provided through HomeWorks is fantastic! I appreciated the quick action of Michael and his partner in removing my broken (and unsafe) gas water heater as well as my water softener and replacing each of them same day! Thanks so much to Michael for the explanation of the issues, the options for new appliances and for rearranging his schedule to complete everything same day!
Regina Anderson
Adam did a great job. Everything is working great. He was punctual. He got a ton of work done really quickly. He cleaned up really well after the work was finished. He really went above and beyond even helping me hang a curtain rod! All around great experience.
Ken
Excellent service. I was able to schedule a tuneup quickly at a great rate. Eric was very knowledgeable and yet had the patience to explain the basics to me. He really took his time making sure to inspect everything and provided recommendations along the way. I felt like I was getting an honest opinion of service I would or would not need, not just whatever would make them the most money. I would highly recommend HomeWorks to anyone.
Ulrike Toombs
Jared was very professional, A friendly soft-spoken guy who explained everything very well. Since I have an old system he gave me some options for maintaining it as well as options for a new HVAC system. There was no pressure in deciding on the spot, there is a lot of information to digest and cost to think about.
Chris Garcia
Charles and Chad installed a furnace and AC. They were polite and informative during the whole process and made sure to let me know everything they were doing. After the work was done, they left the area in better shape then it was when they started.
Eric came on 5/7 to finish hooking up the AC from the previous installation. He was on time and very professional, and when done explained everything he did so there were no questions.
Kayla Shute
Jeff was fantastic!! On time (even when we weren't), friendly and professional, took the time to clearly explain what needed to be fixed and why and answered our many questions, did the work quickly in the same visit as the consultation (fixed two hose bibs and installed a new water heater) and cleaned up after himself. He even cleaned up a mess of wood shavings another contractor made at our house. We’re doing a home remodel and this has been by far the best contractor experience we’ve had so far. We highly recommend Jeff!
Bailey Poster
Michael fixed a gas leak at my home, he was very knowledgeable and informative about my options. He came the same day I called and was able to fix it at the initial appointment. I would highly recommend his services to anyone!
Dj Fett
Home Works is competitively priced, does great work, provides pictures and stays on the job until it's done. Every tech that has been to our house has been an awesome person, incredibly friendly and someone that you generally just want to be around. While everyone hates to pay for things, this is one company that I'd continue to pay to have them do the work in the future.
Jennifer Cunningham
Jerry, Tyler, Charles and Lucas were extremely professional, friendly and efficient. Jerry was very thorough and was able to give me a very detailed review of his inspection and diagnosis. Tyler was great in helping us choose our new heating system. Charles and Lucas were amazing with the installation process. Great experience!
Kate Scheel
I called HomeWorks when I discovered my furnace stopped working as a recommendation from Home Advisor. It was a great experience from scheduling the appointment and getting an estimate from Tyler on a new furnace. I was beyond thrilled that they were able to get me in the very next day!! The day of my appointment I received information about where my technician Eric was, when he would arrive, as well as a photo so I knew who was coming to my door! Both Tyler and Eric were pleasant and knowledgeable. I could not be happier with the service!! Thank you HomeWorks!!
raymond garaghty
I need kitchen sink water pipe fix that went into wall. It was good price to fix and adam explain what need to fix. I serviceI will use again
Robb Cooney
Sean H. called to let me know he was on the way, arrived on time, was very personable, and knew his stuff! He presented options for how to address our drain issue, along with pricing and details for each option and how each would address the issue. After choosing how to move forward, he then performed the work in a quick, professional manner and fixed our drain. Great experience!
Crystal Hagen
I have had many services performed by HomeWorks over the past year and have been impressed by the quality of service. Their knowledge and consideration while communicating with myself and my family has been beyond par. I highly recommend their maintenance service for all your home HVAC needs. The price is very reasonable and they give upgrade options and never pressure you to choose the expensive options.
Jen Stam
Homework’s is a great company! Love the yearly reminders for maintenance. Service tech Brock was absolutely fabulous! Respectful, polite, informative, and extremely efficient. I have always had great experiences with all of their techs. I highly recommend HomeWorks for all your needs.
Masha Hoy
Jeremy was prompt and professional. He explained the process clearly and then walked me through a variety of options and prices for my projects. He also did a complimentary inspection of some plumbing in my house. Also, the appointment was super fast and easy to schedule. Very responsive and communicative company.
Joshua Hiemstra
Had my water heater go out over the weekend, called Monday morning to see about a replacement. Within an hour John had shown up and provided a comprehensive list of options and prices. I picked the service I wanted done, and by early Monday afternoon all the repairs were completed. John did an awesome job, was very friendly/helpful, and made sure we got the best possible experience. Definitely recommend this company, I will be using HomeWorks again in the future!
UPDATE: Had my furnace and AC replaced today by the awesome guys Chad and Charles from Homeworks. Outstanding professional job, super patient and courteous, thanks yet again!
Jamie Carroll
We had a great experience with HomeWorks - the team was able to accommodate our moving schedule and did the job the right way, with concern for our needs down the road. Josh, our Technician, was extremely professional and friendly, and explained any issues he identified to us (and resolved them). We look forward to working with the HomeWorks team for our future heating and cooling needs and cannot recommend them enough if you are looking for a reliable company to work with!
***Update as we have continued to use HomeWorks over the past 2 years, this most recent time for routine maintenance on our water heater. The team was flexible with our changing schedule (again) and even early to our appointment. Michael was a pleasure to have in our home. Andy has built a great team to support homeowners in their needs!
Patrick Hoffman
From start to finish Homeworks service and attention to detail was fantastic. I had Jerry come out and take a look at my AC for an annual tune-up/inspection, and as I suspected the 24 year old AC was on it's last legs. He gave me a couple of repair quotes, but with the cost of old refrigerant and the likely hood of additional failure he recommended I get a quote for replacement. Peter from Homeworks was out the next day to go over my whole house and lay out replacement options and quotes. I did get multiple quotes, and Homeworks provided what I felt was the best value proposition. Once we decided to go with them, they had us scheduled for a new AC unit and furnace within 2 business days. On install day, the installers, Charles and Chad, were prompt, on time and efficient. They worked well and cleanly which is a huge deal while working from home. They removed, and replaced both my old AC and furnace with time to spare, and then gave me a great walkthrough on how to and maintenance. Overall I couldn't be more satisfied with the results.
David Plekkenpol
Rip came out to do the one-year check up on the HVAC system installed by HomeWorks in MAR of 2021. Rip was amazing to work with. He was thorough, professional and friendly. I recommend HomeWorks for anyone needing a new furnace or central air system.
Jake Walton
Josh and his team were awesome. They were quick, in a timeliness that we needed to hit. They were honest, helpful and the job was done well. Would definitely recommend these guys to anyone!
William Dunlap
Your technician Josh could not have been better. Extremely nice and very informative. Did not try and sell me on anything while being very thorough in explaining my current needs and possibly future needs and improvements. Will highly recommend
Irene Roy
Impressed that he let us know he was ahead of schedule, his location & how long it would take. Also, he gave us a personal description of himself which was a special touch. Pete was pleasant and knowledgeable so we felt well informed.
Dan & Grant were here installing new a/c. They were very professional, easy to work with & explained by updating often what had to be done. We are very satisfied working with Home Works and joined their home care program. Also, very impressed with reminder of appointment, that technician was enroute & estimated time. Special to receive picture of technician, name & background.
Richard Garza
They did a great job quick and efficient. Definitely will use them again in the future.
Linda Johnson
The service man by the name of Charles was at our home today to repair our air conditioning and install new thermostat very polite and thorough service man was at our home for four hours today and made sure everything was running perfect. He was an excellent gentleman
And explained everything thoroughly
Gregory Garelik
Like Charles personality, experience, and the detailed checkup he greatly performed.
Anne Halvorson
We had a leak on one of four air co units installed last summer. HomeWorks came the very next day we called to fix it. Chad identified the problem right away and called for support due to the nature of the fix; Homeworks got a 2nd person to our house straight away and together they fixed the problem. They were thorough in their communication with us and left us feeling confident the problem had been addressed/solved. Great service, great communication, prompt, thorough, friendly, safe, etc.
Terry Dyer
Eric was very knowledgeable and informative. He was easy to speak with and made our appointment relaxing. He went over his findings and made suggestions that we could understand. We made several purchases that he recommended. We were so comfortable with him that we requested him for the next service appointment. Excellent representative for your company.
Nicolaus Moon
Excellent service. Got to us within 2.5 hrs and arrived earlier than promised. Josh did an amazing job with help from assistant George and remedied our toilet woes professionally and competently. Trustworthy and friendly which is important when people are working in your home. Also took time to sign us up for their subscription to get a good discount and annual inspections for our water heater and HVAC systems. Thanks guys!!
Zong Vang
I have two experience with HomeWorks within a time span of 1 week. On Monday I had no hot water coming in so I called HomeWorks. Everyone was just awesome, from the receptionist to Jeremy the master plumber who came out. I enjoyed the bio about him that they emailed me to notify that he was on his way. He got here, diagnosed the issue and then fixed it right there and then for 600 bucks (frozen pipe was the culprit). A bit expensive but it got the job done. I was more than happy.
Fast forward to Saturday now, I realized my drain in the tub wasn't draining. I tried using a snake and it felt like it was hitting ice so I assume it was another frozen pipe drain. I called HomeWorks again since I had such a good first time experience with them, they sent out Shawn. Shawn came, diagnosed the issue (frozen pipe) but he then told me he wouldn't be able to fix the issue until next Monday and it would be a 750 dollar job. I asked him, "Well, youre already here, why cant you fix it now? What was the use of driving all the way here then? and when Jeremy fixed it last time it was only 600 dollars?". He cut me off right away and said he doesn't know who Jeremy is and that Shawn is from 1 hour Rooter who just works with HomeWorks.
I ended up paying him 40 dollars for coming out to diagnose the issue only. I just don't understand the point of coming all the way out but not having the time to fix the issue? This wasn't what I was hoping to get when I called. They could've just told me over the phone that they wouldn't have anyone to come out and fix it until Monday instead of sending Shawn over to only diagnose the issue and walk away without working on what I had originally called for. The manager ended up calling me after I made a complaint and offered to bring out someone for a discount. Im glad the manager cared enough because I was pretty heated. Frozen pipes are no fun.
Matthew Ott
Respectful and professional. Unsure if initial cost estimate for HVAC replacement had a large price range due to large difference in basic versus fancy - a little more clarity there is my only critique. Otherwise, very good!
Ken Larson
Furnace went out when temperatures were below zero. Got us back up and running the same day.
Garrett Sandquist
Excellent communication in advance of arrival-from arranging the appointment, to a reminder email and text the night before, as well as a text and call when the tech was on his way. Charles, like all the technicians we have had from Homeworks, was very considerate to cover his shoes upon entering the house. He was thorough and honest, giving very reasonable recommendations, commenting but not pressuring in any way. Excellent all around.
Bob Rose
Josh did a very thorough job. He was persistent in looking at many locations to ensure he found all of the leaks. He had to deal with tough conditions because the pipes were very close to the duct work, so he had to be creative to find ways to access and fix them. He was courteous and explained everything very well.
7/9 - Josh did a great job of installing and explaining the water softener as well as installing a new garbage disposal. Further, he helped me work with the refrigerator appliance service man to determine what happened to it due to the cold.
8/7/19 - Peter did a thorough job of assessing our HVAC system to determine the best system to recommend for our home. I appreciate that he explained why he was making the recommendation.
Larry Thornton
Ryan showed up on time, explained everything very well, and had my ac up and running quickly.
Thanks so much!
Peter then showed up on time and thoroughly explained all the options available for replacing our 21 year old ac and furnace. He did a great job, and we feel very comfortable with the decision we made. I am hopeful that the installation will go as well.
Chad and Brian showed up for installation as scheduled and both were very friendly and customer focused. After several hours and before the work was completed, Brian had to leave for a doctor's appt. I was very pleased that with no delay James arrived and stepped in to finish the installation.
The work was completed in 9 hours, and the air worked great 2 days later when the temps were in the 90's.
They forgot one part for the furnace, so as soon as I get a call to have that installed, and they level the air conditioning unit, I will be able to say that I am a very satisfied customer.
Thanks Homeworks.
Dylan showed up as scheduled and wrapped up the installation. He did an excellent job, and answered all my questions.😊👍
Phyllis Calph
Charles is a professional from his first comments to this last words. I found him to be able to fluently talk about everything he would be checking and he invited me to watch so I could learn about what is important in my furnace and how to best keep it running correctly.
We talked about some additions that we could make to help our system run more efficiently.
Personally since I know so little about HVAC systems and what makes them work it was a great education for me. Also I liked the fact that Charles was respectful and did not try to push us into purchasing something that we were not both on board with at this time.
I would definitely recommend this company and Charles.
Tim Dahlke
I had a great experience working with Jeremy P. Jeremy was very thorough in explaining everything for me! Jeremy was very kind and courteous. I felt very comfortable talking with him about my project. Jeremy did a very awesome and professional job for me and I would not hesitate having him come back for any future plumbing needs that I might need! Thanks again Jeremy!
Ben Adickes
They arrived promptly, were very courteous, and relatively quick in replacing our water heater. A very tidy install, and they cleaned up after they were finished.
J Feltz
Greg Isaak was a great salesman, estimate seemed very fair and we had a good time doing it. Lamar Hubbard installed the system (with the help of another guy, forgot his name though), and they was super courteous and helpful. We have an old house and they worked out a logical system to keep us cool.
Ethan Pankratz
Darius was great. Prompt, professional, and fast. Will use again.
Mark Holmquist
Jeremy arrived to service my water heater. He and his apprentice were very cheerful and also paid attention to my dogs upon arrival! He briefly discussed the procedure that the service would include and his apprentice executed per plan under his watchful supervision. A worn anode rod was replaced on his advice and my approval before it negatively impacted my water heater. Jeremy also noted that my water softener was not functioning and got it operational again. He further provided advice on maintaining my water heater and softener so I could enjoy many more years of use for those investments. I highly recommend Jeremy for his knowledge, experience and advice in caring for home water management systems.
Merry Weat
I had a plumping emergency at 1 AM and was able to chat with a HomeWorks rep live, set up a morning appointment, and got excellent service from Michael who handled the issue efficiently. I am very impressed over all, plus great to know they can handle heating too. Not glad it happened, but glad to have a great go to service for future needs.
Jerry Krech
Very personable, discussed our needs and he provided options based on our level of service desired and within our budget range. Service would have been done same day, but was scheduled a few days later due to the time of day. Jeremy and a colleague both showed up at the time stated this morning. It took a fraction of the time to complete having a second plumber on-site. The job supervisor also visited our home to verify everything was going as planned. I can confirm everything was completed to our satisfaction! We are excited to have two new outdoor water stickers! Thanks Homework!
Elizabeth Partington
Jerry did a lovely job this morning. Professional, thorough, let me work but then gave me a thorough and transparent report on his findings. Talked to me in a very homeowner-to-homeowner way, which I appreciated. 5 stars to Jerry.
HomeWorks - it’s really annoying to have to speak on phone with a manager at the end of every appt so you can tell me about my options. I hate phones and it feels very on-the-spot pushy and sales-y. Please just let us work with the tech, think over the report, and reach out if we need anything else.
James Patrick Barone
Peter met with us twice to go over the options for a heat pump, energy efficient furnace and other equipment. He was thorough, knowledgeable, and was able to answer our questions. Great job!
Thomas Johnson
The guys came over on time,sorry to make them wait a few minutes ,as i fell asleep. Not related. They replaced several turn off valves and inside guts to the toilet, both toilets. They even found a leek in the water heater. Great job guys ...by the way they are under paid. Hows that guys. Thank you
Blaine Schwerdtfeger
Steve showed up earlier than expected which was appreciated considering the fact that we hadn’t had heat for a little bit. Steve was very personable and professional. Completed the repair in a very timely manner and everyone in the house could take off the blankets! Highly recommend HomeWorks and will definitely be using them again
tim sellner
Mike was great. Arrive, got right to business, explained it in easy to understand terms with advantages and disadvantages of different model water heaters.
He took pictures of the internal water heater to show us that we had problems. Great service and was friendly
Jeff Shandorf
I have nothing but praise for Josh, the plumber that did the work. He was on time, professional, and very skilled. For all the work I had him do he finished it in 3 hours and when the water was turned back on there was not a single drop of water leaking. Again excellent work. My only complaint would be the cost. It was quite expensive but I need the work done since I had some other work I needed to do and I had to have a functioning main shut off working. If they got the price down I would not hesitate in recommending this service, in the meantime be aware you will pay a premium for this this company's service.
Gerilyn Hommerding
We have used Homeworks in the past and have had great service. This latest appointment did not disappoint. I called over the weekend and had an 8:00am appointment on Monday where we had a new water heater and water softener installed as well as converting our current system to gas operating.
I was kept informed every step of the way, the workers were professional, friendly, and very prompt. We are very happy with our new system and took advantage of the annual maintenance check programs for our furnace, water heater, etc.
I highly recommend Homeworks Plumbing!
Bob and Elaine Schroeder
Our tech Adam Renville did a fantastic job as usual. He does a great job of representing Home Works.
Bob & Elaine Schroeder