Reviews of HepaVac Duct Cleaning. (HVAC Contractor) in Minneapolis (Minnesota).
HepaVac Duct Cleaning
1708 Fillmore St NE, Minneapolis, MN 55413, United States
Description
Information of HepaVac Duct Cleaning, HVAC contractor in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of HepaVac Duct Cleaning
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–5 pm
Saturday
9 am–4 pm
Reviews of HepaVac Duct Cleaning
David Rehmann
HepaVac was absolutely amazing! They were delightful to work with from our first interaction with them. They were professional, personable, and our tech Cody was phenomenal. He took great photos and video of the process and gave us a great overview of things. This was the second time we’ve had our ducts cleaned, and HepaVac was so superior to the company we used prior that I’d never even consider using someone else! I love these guys - we’ll be customers for life.
Katie Wenzel
HepaVac was a superb company to work with. They were very quick in responding to my request for service and even more they have several available dates to schedule the work. Matt was an excellent technician. He was very timely, thorough, respectful, and knowledgeable. Matt did a great job of walking us through the work he did, the maintenance we should continue to do, showcased the videos he took with explanation, and was comprehensive when talking about the cost. I will be recommending HepaVac to everyone and will use them again.
Kaleb Smith
Excellent service. The guys are very respectful of my house and wore shoe covers to keep everything clean. They started cleaning my vents and noticed that it was a newer system and didn’t need to be cleaned. They could’ve easily continued the service and I would’ve paid, but they decided to let me know that it wasn’t necessary. We ended up just cleaning the dryer vents and I was impressed from start to finish. Great company, honest guys!
Jodi K
Reed came out & was professional, extremely thorough, & just all around great to work with. He fully explained the process & the amount of time it would take. I have not had my ducts cleaned in 25 years so he had his hands FULL but never made me feel ashamed about how terrible they were, He took pics & video of before & after which he was happy to send to me if I had wanted them. I highly recommend this business & will be referring friends & family. Holly who scheduled my job was great too! A+ all the way, thanks!
Cindy Davis
HepaVac came recommended to me by my son. It's an excellent company to work with. Matt was great! He explained everything to us before he started and then took the time after he was done to give us some suggestions for our furnace filter and our dryer vent. Holly, the scheduler, is great also. She even called us after our service to make sure everything went well.
Deanna Johnson
Our technician was very professional and courteous. He was also happy to educate us a bit about our system. He was on time and kept our home clean as he worked throughout various rooms. He was even friendly to our cats. The appointment setting process was easy. Very happy with the service this company provided.
Cari Ann Holunga
Matt and Zach did a great job cleaning my duct work a few weeks ago. They provided great customer service, were respectful of the space, and educated on next steps. The service was also quicker than expected. The amount of dust has decreased significantly. Thanks!
Barb Ginther
Matt from HepaVac Duct Cleaning spent almost 4 hours removing about 60 pounds of dust from our home today! Our system had never been professionally cleaned. He did an excellent job letting us know the procedure, showing us before and after photos and videos, the filter we should be using, and cleaning up before he left. Matt was very careful in our cramped basement and was able to work in some delicate places without breaking anything. He was polite, personable, and knowledgeable. We definitely would recommend HepaVac Duct Cleaning to our friends.
Heather Zagnit
HepaVac Duct Cleaning was amazing to work with! I went on their website to inquire about an appointment and received a response shortly afterwards with a quote and dates of availability. Holly was awesome to get my appointment booked. She even contacted me when there was a cancellation earlier in case I wanted to get the service done prior to my scheduled day. Everything was up front and transparent about the process, the pricing and the appointment. Frank was my technician and he was awesome - super communicative about the process, the time it would take and that it would be a bit noisy through the process. He took great videos and showed me why I was getting so much dust in the house during the winter. The pricing is very reasonable for the service provided. Frank also did a great job cleaning up the lint and dust on the carpets afterwards, which was a great touch. I felt very taken care of! Thank you, HepaVac Duct Cleaning. Your service is exceptional.
Sue Fecarotta
Frank and Zach did a great job cleaning the duct work.
I can tell after one day the huge difference this made in the air quality, no more sneezing!
They explained the process fully, were professional and spent quality time with each vent, and cleaned up very well before leaving the house.
The pictures they showed me were unbelievable of before and especially after!
I would highly recommend HepaVac to anyone who asks.
Johanna Carlson
Would highly recommend HepaVac for thorough duct cleaning! We finished a kitchen/living room/dining room remodel and the ducts were FILTHY. What should have been a 3 hour job took almost 5 because of the amount of debris. Rather rush to finish, Frank made sure everything was done thoroughly cleaned before completing the job. He also sent before and after pictures and videos of our filthy ducts. Can finally breath better! And will definitely use them again!
Arielle Nelson
The team at HepaVac was fantastic and I would definitely recommend! They were able to fit me in the schedule quickly and were professional and responsive. I also really appreciated how transparent the pricing is on the website. On the day of service everything went well and even when there was an issue with some ductwork Reed went above and beyond to make sure everything was taken care of and even better than when he got there. Overall a great experience!
Stephen Wood
We had matt out as our service technician to clean our ducts today. He did a phenomenal job! Very thorough and clean. I was shocked at how hard he worked and how long he was here and at very reasonable price! They clean ducts to take care of people not just to collect money and their their service and work reflect that. I am a hvac installer for the twin cities and will be recommending them to all my clients! Recommend everyone choose them for duct cleaning services!
Sam Crnobrna
I had been meaning to get the ducts cleaned in our house for some time, and these folks came through big time. The friendly and informative tech took his time to make sure the job was done right, and I was shown pictures AND video of the process.
Highly recommend.
Johnathan Grivna
It was over 10 years since my airducts were last cleaned. HepaVac was able to get me scheduled and my ducts cleaned quickly - and the whole process was seamless. Cody was my service rep. He was friendly, professional and showed me pictures and videos of the whole process. I highly recommend!
Hilary Philipps
Service was great! The tech showed us pictures, and we found that the ducts hadn’t been cleaned in a very long time. We bought our house two years ago, and strongly suggest that everyone do this right away, and get dryer vents cleaned. Thanks for a great job!
Leah Vogel
I had the dryer vent cleaned on a house I just moved into. HepaVac was professional and knowledgeable. They honored the quote I was given and were really nice. Will definitely work with them again!
Katie Slindee
Everyone we worked with was friendly and professional. On the day of our appointment, 3 men showed up and walked us through the process and got to work. I was very pleased by the attention to detail and willingness to answer our questions! They wore shoe covers to keep everything clean and vacuumed the areas they worked. Thank you!
Julie strid
After our remodel, we had HepaVac Duct Cleaning come out and clean our venting system. They did an awesome job. Franke was very knowledgeable and walked me through what he was going to do and showed me the before and after pictures as well as video of all the dust and construction debris being vacuumed up.
Troy M
Matt came on time and did a great job, One week since the cleaning and we have been running our furnace. There's no dust thus far, whereas we had to dust weekly before the cleaning. Pictures of our ducts showed tons of dust from 10 years since the last cleaning. Post-cleaning shows no dust. We'll hire them again for the next time.
Kaia Preus
My husband and I are absolutely thrilled with the service that Hepavac provided. We got a quote the same day that we requested one online and the price is the most fair we’ve seen. We had previously planned to use a larger corporation who had installed our furnace, but thankfully my father told me in a phone conversation that their prices were “highway robbery.” I went back to the drawing board and am so glad I did. Reading the many, many five-star reviews online convinced us that Hepavac was the way to go. It was easy to set up a time for the service and everyone involved was pleasant, professional, and so, so kind. We were truly blown away by Matt’s expertise and down-to-earth explanations and descriptions of everything going on. My husband has been struggling with allergies ever since we had sanding and Sheetrock work done in our home—Matt took his concerns to heart and not only cleaned our ducts, he made sure all our vents were open, that we were using the right kind of filters, and he offered to come again and doublecheck things if the allergies didn’t get better. He also showed us videos of the cleaning and it blew us away. Our ducts are so clean now! We have our air conditioning running and the air feels and smells clean and fresh. I had no idea I could get so excited by clean duct work, but here I am—so beyond thrilled and thankful for the expertise, kindness, and amazing job done by the good folks at Hepavac. We’d give way over five stars if we could. We’ll never use anyone else again.
Rae J
MATT was great! He did a great job. I had a sore throat and congestion for about 2 months (no history of allergies). I decided that maybe it was an air quality issue. MATT cleaned all of our vents out and about a week later all my symptoms were clear!! He was very professional and also explained the process so well! Thank you!
Ivette Valle
Cleaners were thorough, communicative, and professional. We just moved and wanted a full fresh start, crisp air and all! Our vents are nice and clean now, the furnace was also cleaned and inspected, and the dryer vent was also cleaned.
Valentina Stone
Matt did a fantastic job, showed before and after pictures, explained the process well. The price is very reasonable and it is easy to make an appointment. I would recommend HepaVac.
Nick Junkersfeld
We had a great experience from HepaVac's service and communication. The service was prompt and professional, communication was great and gave us a better understanding of our home's HVAC system. We will definitely use their services again!
Karl Herschberger
HepaVac is a great company to work with and I highly recommend them to anyone looking to get their ducts/furnace cleaned. They were on time, professional, and did a great job!
Serenity Evans
The person who came a cleaned out our ducts was very nice, and did a great job,even let us know why one of our vents wasnt having any air flow through it so we could fix the issue, and gave us information on when it would need to happen again. Very impressed
Shannon Keogler
Setting up the Appt was easy. They were very friendly and knowledgeable. The service men, Frank and Zack were very nice and professional .
Andrea Pokorney
They came and inspected the house, noticed we had a little asbestos that needed abating. They pointed us in the right direction for hiring someone to remove it prior to service!
Once we got that completed, we rescheduled and they came and cleaned out our (very very dirty) ducts! Super professional, nice, and thorough.
Will definitely use again in the future!
Update - 12/7/2022: We used them again at our new house and they still were great. Had a follow up e-mail with instructions on how to maintain our new (to us) system that will keep us in tip-top shape. 10/10 recommend.
craig prose
I really like the photos in the ducts that showed the before and after status... Looks like he did a really good job. And the operator, Frank was courteous, professional, and very efficient
Andrew Hankins
The gentleman that did the cleaning were professional and polite. Took video and pictures of work done that I was appreciative of.
Only negative was the cost...seemed a little steep.
Kelsey Hager
I just had HepaVac Duct Cleaning out to our house. The whole experience was terrific. Communication was excellent throughout the whole process. We are a little out of their way and they were more than willing to travel to us! Matt who cleaned our Ducts was awesome! He showed up on time was super friendly and knowledgeable. He talked me through the whole process and when he was finished showed before and after photos and video's. He even sent us them for our records. We will definitely use this company again!
Benjamin Alle
We had Cody out to clean our ducts and vents and he did an awesome job! Courteous, professional, and he took the time to explain and show me exactly *how* overdue our cleaning was! He did a great job cleaning up afterwards, and sent us videos and pictures for our records as well.
Afterward, when we noticed a rattle coming from a duct that wasn’t there before, Reed came out and was able to adjust/correct what was causing it, taking care of the one thing that wasn’t ideal, but wasn’t unexpected with a heavy duty duct cleaning.
Cody, Reed, and Holly (on the phones) were all phenomenal, and made our experience smooth and professional. They’re truly the best, and our only regret is not doing this sooner!!
Carol Hedberg
Cody did an absolutely great job. They were polite, clean and very professional. It's the best duct cleaning we've ever had. We were also impressed with the cost especially with the job they did. We will definitely use them again and highly recommend HEPAVac
DeMarcus Akeem Suggs
Thoroughly enjoyed working with HepaVac. They made us an appointment that worked with our busy schedule and we’re super clear about steps in the process. Our tech, Frank, was awesome! He was super communicative, reached out to arrive ahead of schedule, and did a great job clearing our ducts. He also made sure we were informed of any issues he noticed during the cleaning, providing the attached before and after photos to show the changes made. Highly recommend this company!
Tina Schauer
Matt came out to work on our ducts and give everyone the once over. He did an amazing job, showed us before and after videos and photos, and had excellent recommendations and pointers for our unique duct system. A very professional service, straight up duct cleaning, they did not tack on or try to upsell anything, but did mention other services they provide.
I would DEFINITELY use HepaVac again!
Lori Brown
Outstanding company which we fully endorse. We appreciated the before, during, and after videos and pics which really let us know that we truly received what we paid for. The team that came to our home exceeded our expectations and the entire experience was 100% positive. They took extra time and explained additional things we can do to help with environmental allergies. Super glad we hired this team. It really was a random choice in what company to use and we were very fortunate to now find the only company we will use moving forward.
Anne Hile
This company and everyone that I interacted with was fabulous!! And they did an amazing job cleaning my ducts! Communication was excellent as I had to reschedule fairly close to my appointment and they were really understanding and nice about it. The guy who came out to clean was on time, super friendly, knowledgeable and cleaned everything up. He showed me before and after photos and videos which left me speechless. He was here for almost four hours. I chose this company because of the rave reviews online and I 100% agree!
J3D Properties
Reed and Matt arrived just a little early to do the work, which was perfect because that meant I did not have to wait for them. I was delighted to see that, not only had the work been done on time and on budget as we had hoped, but I also was given a link to a video showing the duct cleaning from the inside of the ductwork. Cool! I have recommended HepaVac companywide and would recommend them to anyone else looking for professional duct cleaning in the Twin Cities.
Dan Louis
Straight forward estimate over the phone based roughly on square footage, or if you know already the number of vents and returns. None of that oh it’s a separate price surprise for returns. Cody the on-site tech was fantastic and professional. Showed me video of the before/during/after process of the vents. Very relieved we had this done. Hepa-Vac duct cleaning company = clutch
Gretchen Saunders
Finally decided to have our ducts cleaned about 3 years after moving into our house. Scheduling with HepaVac was super easy - was able to do it all online/email. I also really appreciated that they list their pricing openly on their website. Matt, from HepaVac, came out on-time and spent HOURS cleaning everything (and was also extremely patient with my inquisitive 4 year old). Apparently our system probably had never been cleaned and there was a lot of construction debris from prior work. They even show you videos of the process and before/after photos so you know they did great work. The air from our vents seem so much more even now between rooms - seriously should have done this sooner. Highly recommend HepaVac! I appreciated that they didn't try to sell anything extra - just an honest company with really nice employees.
Amelia McNamara
HepaVac did such a thorough job of cleaning the ducts in our new house! The technician (Matt?) initially said he thought the job would be quick, but ended up staying 3 hours to get everything squeaky clean. He showed us videos of the before and after, and even pulled a chunk of wood out of one of the ducts! The HEPA filters made me feel so safe as he was working, and our house smells great now.
Elizabeth Lindemann
Matt was professional, informative, and did a great job! I got to see videos of the work he did and he was super easy to work with. The pricing was far more transparent than any other service provider. I will use HepaVac again for duct cleaning and hvac services.
Nell Currey
Had a wonderful experience with our duct cleaning today! So professional and friendly, would highly recommend!!
Carol Wellnitz
The service man was on time, explained the process Tolding me what he was going to do, worked fast . Showed me a video of the ducts before and after he cleaned. Asked if I had any questions, said if I had any complaints make sure to let them know within 90 days. I felt very comfortable with the service man . Very nice young man and Knowledgeable. I would definitely hire them again. Thank you Hepa Vac Duct cleaning ....Carol
Nathen Brickner
Highly recommend HepaVac! They were professional, thorough, and very communicative on the process and work done. Great price and quality, we will definitely use again!
Abraham Levine
They did a great job. Everything was professionally cleaned, minimal residue dust. Technician was professional and courteous. Price was what we expected.
Sarah Kellogg
Wow what a good job! Not sure if our yucky vents could ever show the metal color again…. Think again! we have big vents returns which allows for a lot to get sucked back into the vents in a 100 yr old house. Man o man they got these vents clean!! Immediate refreshed the air in our house!
Addie Forgrave
Matt and Zack from HepaVac were awesome! They did a great job, we’re very efficient and friendly, and answered all of our questions. We’ll definitely use them in the future!
Michael Langseth
We received exceptional service from HepaVac. Price was very reasonable, fast availability, and exceptional service. Highly recommend!
Diana hedges
HepaVac did a fantastic job and were very friendly and courteous. Good price and professional. Thank you!
Carolyn Y
I would recommend this company to my friends and family. They were friendly, professional, and did a great job! We are breathing easier. Thank you!
Judith Green
I was able to schedule an appt. much earlier than anticipated. Matt was terrific! He was very nice, but worked quickly and gave us info. on care of our furnace / ducts that was really helpful (who thinks about ducts?! We will now!) Great job!!
avnish kumar
Mathew is really good he do everything duct and vent cleaning he shows me the video before and after cleaning in the future I go with this company
kristina Morrow
We recently chooe HepaVac to clean our ducts and vents. We did a lot of research and were very impressed with the process from start to finish. The staff does a great job scheduling, keeping us posted on the appointment, and then finally the cleaning. Very happy!
Meggan Hart
HepaVac and Matt were so great!! They were kind and responsive from the very start. We got on the schedule quickly and Matt did an excellent job. He was so nice and very knowledgeable. HelpsVac offers a fair price and does a great job!
Heidi Waterhouse
I got an appointment within a couple days, everything was left clean and tidy. The best part is that the technician took the time to explain our dampers and the heat distribution in our house is better than it had been in a decade!
I appreciate that they both wore masks the whole time.
William Hubbard
Called HepaVac in the morning and they had an immediate opening to come that afternoon. The person who scheduled the appointment was very nice. The techs showed up on time and did a very thorough job. They walked me through the entire process and showed me videos and pictures during the process. My wife and I were amazed the difference in air quality after they were done. I feel good knowing my family is breathing cleaner air. Their pricing is very reasonable. I have already recommended HepaVac to several family members. Support a great local company. Will definitely have them out again.
Kelly Bequeaith
Matt was great! Very professional, clean, and best of all did an amazing job. We would definitely recommend this business. After getting the ductwork cleaned for the first time in our 100 year old house, we are already breathing easier. Thanks again!
Marlys Reetz
Excellent work. Its only been 2 days but allergies already better. They were good about answering questions, I saw the videos of the cleaning, looked great when they were done. Very accommodating because I had to reschedule a couple of times
Clay Harris
Frank did a great job. He was polite and professional. He wore a mask and boot covers the whole time. He explained what he was going to do and checked in throughout the process. He showed me an initial picture and then an after picture. He's also sending me more pictures and videos via email. They ran a HEPA filter the entire time they were here which was nice. They also cleaned the furnace which was nice.
They were easy to schedule and got us in quickly.
Tiffany Irving
Great company, we moved into a new house and I was having asthma attacks every day. They got us in pretty quickly and were so great. We had Matt come out and he was very thorough and so friendly. He said he got about 4 houses worth of crud out of our vents and gave us tips on what filters to use etc. We also got the UV air cleaner installed and I haven't had any further attacks in the house. It came in under the price of the quote, and I would absolutely recommend them to anyone in need of this service. We'll for sure use them again!
David Herron
Matt and Frank did a fantastic job. The work they performed exceeded my expectations. They answered all my questions and were very friendly. They showed some revealing before and after pictures and videos. What a difference it made! I'm looking forward to the improved air quality of my home.
Bill FIsh
Great service. Frank came actually early as he called and asked if that would be ok. He did a great job as our house is much less full of dust after the job. He showed us video of all the dirt and junk he vacuumed out. I would highly recommend this company.
Stephanie Endres
Cody arrived at my house as scheduled and did a thorough job throughout my house. I have 19 vents and returns that all needed cleaning and according to the videos and pics they were pretty bad. We have done lots of remodeling and I had a feeling the ducts were thick. I contacted Reed bc of excellent reviews on NextDoor. I’ll certainly call them again
M Nijiya
I had such a great experience with these guys. Reed was super helpful and got me set up very quickly. They even pushed our appointment to an earlier date when someone cancelled so we could be serviced quicker! Matt did the actual duct cleaning and he was so friendly and very professional. He went above and beyond while in our home. We are very satisfied with our service and will use again. Highly recommend!
Margaret Cowan
Very professional, no additional fees, quality work, quoting very easy, tremendous value.
I rent my house and the property manager wasn't sure the last time the vents and ducts were cleaned. As it turns out they had never been cleaned. A hour or so into the cleaning the air already felt better. Cody worked like crazy for several hours and I can't tell you how happy I am with the air in my home. From requesting a quote to writing this review HepaVac has been a good experience.
Keiko Osada
Very positive experience. I was able to get an appointment quickly. They messaged me asking if they could come early, we’re very professional and friendly. They quoted me upfront pricing that ended up being reduced as I had less vents than their estimate.
Dane Hoppe
We had a wonderful experience with HepaVac for our duct and vent cleaning. We had recently moved into a new space and wanted to make sure the HVAC system was clean and free of dust or construction debris.
The team that came did a thorough job cleaning, even going as far as recording the work they were doing so we could see how dirty the vents were before, and how clean they were able to get them. It was a really nice touch.
The workers cleaned up after themselves and respectfully wore masks the entire time they were inside our space. We will definitely be calling HepaVac again.
Sam Adams
I've now used HepaVac on my home, business office, and boss's home. They provide a great service & are highly thorough. Highly professional as well, and took extra care to make sure that no extra snow or dirt was tracked into our facilities with tarps, moving blankets and booties. The work performed was done extremely well, I'm already noticing a huge difference in air quality. I will be saving their name to use down the road as well as recommend to others.
Alicia P
They did a fantastic job. It's a little spendy, but you get what you pay for. Would 10/10 use their services again.
Steve Matson
Our technician cleaned where no one else had ever cleaned in fourty years. He showed us pictures with construction debris still in there. He also found several vents that the last place missed. I have asthma so I needed above average cleaning and definitely got it with these guys. Up front pricing, no surprises, more expensive than some, but better results in my opinion. Will definitely call them next time .
Natagegabo Spears
Good experience of the vents being cleaned after we purchase our house and a very knowledgeable tech that explain the process and videos and pictures of the vents and a good price for the service provided
Mary Shaw Olson
Matt and Cody were terrific. They were here a long time and did a very thorough job. Really liked the videos of what their equipment was getting out of our vents. Before and after photos. We will definitely use this company again.
Alexa Ward
Matt was awesome! Accommodating, kind, knowledgeable, quick and communicative. 10/10 - highly recommend!!!
Larry & Audrey Roche
I was amazed at how dirty the vents were! I would dust and the next day I would have to dust again. Now, with clean ducts the change is unbelievable! I dust once a week and even then it may not need it! Thank you!!!
crayolakranz18
I had a great experience with HepaVac on our first air duct cleaning as new homeowners.
Matt came out both times and the first time informed us of asbestos duct tape that was in use on the furnace and some vents. Once we got this taken care of, he came back out and finished the house.
He was nice and super professional. He explained things thoroughly and offered sound advice. I would recommend HepaVac to anyone.
Meghan Miller
My service was beyond what I expected. SO clean and professional. Very thorough. I have never been able to breathe this well in my home. He walked me through everything I needed to do myself (we had a couple asbestos wrapped ducts) and took a ton of pictures and videos to share with us. When he left my fiance, who is not easily impressed, raved about how great the service was and how great of a job he had done, and how our technician was way above and beyond what we had expected. Completely transparent with pricing, we knew exactly what it would cost up front, no upselling or "hiccups" or gimmicks to pay for once he was here. Really appreciated that. Highly highly highly recommend to anyone.
Asta Knoll
Matt was communicative, professional, friendly, and was a great educator. He was also very considerate of our pets, we would definitely work with HepaVac again!
Justin Countryman
HepaVac is a huge step above the rest. They did a great job cleaning out my duct work and vents. I highly recommend!
Diedra Kallin
They spent over 3 hours doing a wonderful job. We had an issue with the dryer vent which they discovered and were unable to clean it. They didn’t charge us fir it. They came back another day at no charge and cleaned another vent at no charge. Highly recommend.
Michael Klein
The two guys were awesome! Very thorough, trustworthy, and did a great job. I would highly recommend and will use them for all of my HVAC and AC services.
Aian L
This was my first time using HepaVac Duct Cleaning and it won't be my last. Matt was the technician who came out to assist and he was wonderful! He was courteous, knowledgeable, and patient. He took the time to not only explain their cleaning process but to also answer my million and one questions on everything from the equipment he was bringing in to how to work the dampers on my new house. After he was all done he showed video of the job he did- displaying the dust and debris being cleaned out. He was so impressive my mother, who was at my home at the time, asked for his card so he could come and clean her home's duct system. If you want someone to come out and treat you like you're a favorite customer from day one, call HepaVac.
Rachel Bly
HepaVac provided excellent service and communication. Frank was a great technician. He found asbestos tape around our vents and talked me through the process of how to get it abated and sent a follow up email with the steps. He cleaned our vents after the abatement, and did a wonderful job. The house smelled better immediately after the cleaning!
Kytara Neustadter
Great experience all around! Just moving into the house I was anxious about getting it as clean as possible. Matt was very courteous and professional and answered all my questions. I would highly recommend this company if you are wanting a duct cleaning. For an added bonus, they even showed us pictures and videos of everything being cleaning out of our ducts.
Johnny Kelly
Frank came to my house on-time, was extremely efficient, thorough, professional, and pleasant. HepaVac is by far one of the best service companies I have ever found through a web search, and I chose them because of their well-deserved, excellent reviews. Would definitely hire them again, and recommend to anyone!
Chad Houwman
Very pleased with the work done by HepaVac. Very professional and worked well with our timeline.
Janell Stanton
We hired HepaVac Duct Cleaning to do our dryer vent cleaning and give us a quote on cleaning our other vents. The technician was on-time, friendly and professional. The dryer vent cleaning went smoothly and he was honest about what we needed, but more importantly, what we didn't need. So many companies try to sell you on things you don't need or upsell you beyond what you've asked for and this was not the case with this company, which I appreciated. Overall, would recommend this company!
Kathleen Johns
I have had a stuffy nose, sneezing and a cough for weeks, I thought maybe I was allergic to dust mites in my old age. So I called to have my duct work cleaned and they were dirty. After one day I felt so much better. No more plugged nose and sneezing. I wish I would have done it sooner. Thanks again!
Kara
Would recommend and will use their services in the future. They were on time, friendly, professional, and efficient. My whole experience with this business from scheduling to the service was excellent. No issues, great communications, and met my expectations, if not exceeded expectations. The email that I received days before the service was super helpful to help me know how to prepare. Website is also excellent. Matt showed me before and after pictures of our ducts, taught me a few things, and told me to reach out if we needed anything. I really appreciate it!!
Matt Nelson
I highly recommend HepaVac, Zack was professional, courteous and knowledgeable! Plus, he showed me before/after photos...pretty much spotless!
Kim Tran
Great service! My vents are nice and clean! Technician showed me photos as he was cleaning and omg 10 years can really accumulate. Can definitely feel it in the air flow and temperature from space to space. Customer service is great! Definitely would recommend. Also I coordinated 4 families and received a nice discount for me, my family and friends.
Andrea Rooney
Very responsive during the scheduling. Great, personal service. Thorough, clean and respectful. I would use HepaVac for any service they offer and I love that it's a locally owned business. The technician also did a great job explaining everything he did and the types of tools he used to make sure our ducts were clean.
Craig Sandok
HepaVac was great. Had ducts cleaned (after a budget company cleaned the ducts for us several months ago and did a poor job). They also installed an UV air purifier. We were really happy with the company, the service and the very knowledgeable installer who came to our house. We will certainly use this company again!
Edie Johnson-Tauginas
They did an excellent job of cleaning the ducts and the vents they also cleaned our dryer vent cleaned up afterwards and even turned out the lights behind them. Very polite with good people skills. Well organized and concise.
Kate Eldridge
On time, friendly, efficient, shared updates and even pictures of the before-and-after... overall wonderful! The team is great, their work is great, and I will definitely be using them again when it's time to clean the ducts and vents again.
Troy Koenig
Matt our technician did a fantastic job cleaning out our ducts after a big remodel project we did on our home. He explained everything well, and was very careful and neat since our house interior was finally done getting painted, new carpet and new hardwood flooring. Cleaned up very well, wouldn’t even know they were here except for a much cleaner house. I would highly recommend using them to get your ducts cleaned, couldn’t be happier!
Paul Wang
Had our air ducts cleaned by HepaVac Duct Cleaning. Pricing was transparent and the price we were quoted was exactly what we were charged: no extra fees attached. Cleaning was thorough and professionally done. Very happy with the results. I also appreciated that this company salaries their employees and also provides them with health insurance. If you prefer working with companies that treat their employees well, HepaVac is a great way to go.
Rose Aulik
Highly Recommend! From the moment I reached out to Reed and the HepaVac Team, I knew it was the right choice. Always professional and responsive - Reed came out, did a consult and helped us to understand intricacies of the duct system in our new (old) house. We were fortunate to have Matt as our service engineer - and not much more to say than Matt genuinely loves his job - and his expertise and thoroughness is a direct result. Both Reed and Matt took all the proper precautions, and made sure that we knew what was being done, why, and provided pictures and videos throughout the process. You can sleep well and breath easy when hiring this team.
Branden Smith
The guys from HepaVac did an awesome job cleaning out our ancient ductwork. They were absolutely filthy from the previous homeowners neglecting them for years. They showed us video of their work and their use of the hepa filter kept our home dust free during the process. They were super friendly and professional. Would definitely recommend them to anyone who wants clean ductwork. Ours used to have a musty smell from previous owners but the smell is gone!
Jeff
Reed was AWESOME. Highly recommend. We hadn't had our ducts cleaned since we've moved in (16 years ago! yikes) and they were filthy. No shame from Reed whatsoever, and he did a thorough and efficient job. Went above and beyond to explain some features of my system that I didn't know about. He was also super accommodating with scheduling and made life really easy for me and my family.
Carin Vagle
These guys were clean, honest, clear and did an amazing job. They also took time to give me helpful information and tips on caring for and maintaining my furnace and vents. I’ll definitely use them again!
Elizabeth A
We had a great experience with HepaVac, and would use them again in a heartbeat. Reed’s quote was accurate and transparent (and we actually ended up paying less!). They showed up exactly when they said they would- no waiting around. Plus, Matt answered questions and updated us throughout the process to make sure we understood unique parts of our home and vent system. They were thorough in the cleaning, and just generally friendly. These are guys who care about their customers and are knowledgeable about their work. So glad we chose them over any other Twin Cities company!
Samantha Bull
Frank was awesome! Kept in great contact when his other job was running long. He was respectful, professional and did an AMAZING job! I will only go to HepaVac from now on! The whole experience was great working with this company.
Jason Koltes
They did an awesome job cleaning out my vents in my newly purchased but 40+ year old townhome. On time, thorough, informative, and gave me great info as a new homeowner. They have a better value than competitors, quoted up front pricing, and did not try to upsell or upcharge me on anything. I’m 100% satisfied, and will recommend them to anyone.
Teresa Matthews
Hire these guys! They are great and very reasonably priced. Can’t say enough times how thoroughly they cleaned my ducts and vents. Matt was my technician and he went above and beyond. Based on the condition of the house when we bought it, I am fairly certain the ducts had not been cleaned for many, many years if ever. After months of construction, we made them worse. No problem, they are super clean now! Seriously, these guys are great.
Adrienne Richardson
I had our dryer vent cleaned. Got an appointment 2 days after calling. Frank was on time, called before arriving, and was very professional. He cleaned out the vent and our dryer is working so much better and I have peace of mind that the vent is not a fire hazard. Thank you!
Tracey Willerton
We contracted with HepaVac for furnace, duct, vent cleaning. They were nothing short of exceptional! Responsive, timely, informative, knowledgeable, polite & clean. I will look no further for future needs & recommend this organization 100%. Plus, they liked My dogs.
Anika Hagenson
Frank did a through job cleaning all our ducts. I appreciated that he shared pictures and videos from the work and that pricing was up front and easy to understand. Highly recommend them for anyone looking to get their ducts cleaned.
Grace Nelson
I just bought my house and decided to get my vents cleaned due to the bad smell in the house that wouldn't go away with regular cleaning. Setting up an appointment was very easy through their website. The technician, Matt, arrived on time and was very friendly, respectful, and professional. He explained the whole process before he started and showed me videos and pictures of my vents during the process. He was very thorough and did a great job. My house smells so much better!
Michelle James Walston
Reed cleaned our dryer vent. He was professional, punctual and honest. We will hire HepaVac the next time we need our dryer vent cleaned and also for our home's ducts and vents. Fabulous experience from inquiry to completion. We had two other companies previously clean our vents and they do not come close to measuring up to HepaVac and Reed. Wish all companies we hire were as great as HepaVac.
Avery Flatmoe
We received quick responses on quotes and scheduling a time to get someone to our place. They were super easy to work with and gave us a great feedback on our system. We’ve used them once before and I would use them again!
Jane Bartel
The HepaVac experience was great from start to finish. They were easy to schedule, showed up on time, communicated clearly before and during the procedure about what they were doing, and worked in a clean and organized way.
I didn’t think it was likely, but I really did feel a difference in the house right away. I used to wake up stuffy every morning, but haven’t once since HepaVac cleaned our vents. I had to apologize to my dog for blaming her for my allergies - it was dust the whole time. I’ll definitely be having these guys back regularly to maintain this level of cleanliness and peace of mind in my house.
Peggy S
Very happy with their service. Some insulation was dropped down the duct work years ago; a previous duct cleaner left this behind and HepaVac Duct Cleaning removed the insulation and some other "stuff". I feel confident that my ducts are clean. Will use them again for my duct cleaning services.
Diane Lunderborg
Personable, professional and thoughtful. My ducts desperately needed cleaning after kitchen construction. As an asthma sufferer, I was very impressed that they set up an air scrubber while they worked. Matt and Frank wore shoe covers and left everything in great shape. Their service is a great value. I'll invite them back when needed and will recommend them to others
Sara Mann
Was able to schedule a dryer vent cleaning for the next day which was so helpful. Frank was awesome. Very professional and efficient. I will definitely be calling this company again for dryer vent cleaning!! Totally happy with the entire experience from first phone call to completion of job.
Kiko Cruz
First of all, I would like to express the importance of maintaining duct work in one's home and business. Second, if you are looking for the best team to do this, then I would suggest HepaVac to be your first and last choice! I can't say enough about this dynamic duo. From my initial call to make my appointment with Reed to prompt and knowledgeable service of Matt. These two delivered the customer service and experience we were looking for. Matt even taught me more of what to do going forward with my system.They are true leaders in their industry!
Now I know that my family and I are going to be more allergy and mold free with cleaner air ducts in our home. Thank you HepaVac!
brendan kelly
Wow! I can't say enough great things about Hepa Vac. My duct work was absolutely disgusting. They performed a very thorough job, and the ducts look great now. On top of the great job, Cody & Reed were courteous and professional, a real joy to have them both do the work. I just couldn't be more pleased. You'll be happy too when you do!
Michael Chambers
Very professional business and the service was excellent. Matt was on time, informative, and took the time to answer all questions. The work was impressive and it was an absolute pleasure to have my ducts cleaned (never thought I would say that!).
Matt even took video of the work being done inside the ducts and showed me after the fact. Clearly this was money well spent. I will welcome the opportunity to work with Matt and the company again in the future. A+++.
T Holman
Excellent Service...5 star!
We are very happy with our tech and the overall completed job.
Julie B (jabien19)
This is the second time I've had Reed come to clean the ducts and vents. He was thorough in the cleaning and very respectful of the COVID precautions asked of him due to having a high risk newborn in the home. Reed's respectful professionalism and high quality cleaning was greatly appreciated. Will definitely continue using this company in the future!
J Nielsen
The HepaVac Team did a great cleaning job and installed a UV sanitation device. There was an issue following the cleaning which they promptly returned to correct and were great to deal with. They also offered a money back guarantee on the sanitation device. Overall, they were great to work with, their prices were reasonable and they stand behind their work. Give them a shot!
James Rothmund
I was recommended this company for my home duct cleaning. I am happy to say that the recommendation was great! The company and our technician, Frank, was easy to work with, clean, and performed great. Believe I received a great job for the price.
Mara Rogers
They were great! Super quick and responsive to all messages, and an easy to understand fair pricing scheme. Our ducts are clean and our allergies have been greatly reduced! We would recommend and use again.
Kirsten Fossen
We had Frank, what a hard working young man! He was on-time. Very clear about what he was going to do and also very clean and did a very thorough job! I don't think it's ever been done but wow does it feel clearer in my home! I highly recommend this company as in the first call it was explained to me on how this duct work is done. I called another place but was not able to tell me if its going to work. Long story very hard workers!
Karl Dobberman
I had scheduled a duct cleaning at a time they were scheduling about 2-weeks out and mentioned that my schedule is flexible. They put my number down on a 'cancellation list' (if someone cancels, I'm available to be called). I received a text message several days before my scheduled appointment with an 'offered appointment' that I was able to take. It worked out great and I got my job done several days earlier than originally planned. Matt (the tech) showed up right on time, followed the recommended COVID protection measures (masked whenever he was in the house and wiped down equipment and surfaces during the job), and was respectful of my property, wearing foot coverings and doing his best to keep floors clean when he was moving equipment. Over all, an excellent experience! I would highly recommend HepaVac. (Oh, did I mention that Matt and our dog got along wonderfully? :-) Thanks Matt.)
Preston Anderson
Frank was our technician and he arrived on time. He explained the process well and also showed us pictures and a video of the duct cleaning. He went above and beyond and even looked at our dryer vent and helped to mend the problem! I would definitely recommend HepaVac!
Chris Hoffman
Very thorough and professional. Everything was cleaned up throughout the house after the process was completed. A walkthrough of before and after helped paint a picture of the extent of the cleaning. Courteous staff was willing to provide explanations and answer questions.
Marie Zeidler
Matthew was on-time, polite, professional, and friendly! Upon arrival, he explained the entire duct-cleaning process to us, so we knew what to expect and where he would be while he was in our home. He listened to my concerns about leaving any doors open (I'm a freak about bugs and mice) and took special care, which I noticed and very much appreciated! During the cleaning, we found it oddly satisfying to actually be able to hear all the dust and other yuckiness getting sucked out of our house! When he was finished, he went back through the whole house cleaning up any evidence that he was even there. Before he left he showed us a video of our vents when he got into them, and then watched as the got cleaned out. After he left, he sent us an email containing the videos he took, his recommendations for maintenance, and a copy of our receipt within 30 minutes! Talk about service!!! We felt very good about making the decision to clean our ducts, vents and furnace, and would HIGHLY recommend Hepa Vac! Book an appointment with them today - you'll be glad you did!
Dominic&Hannah Boggio
Great service! The only reason I gave them 4 stars is because they weren’t able to remove the mold from one of the vents and I had to do it myself after the service, and removing the mold was the main reason for hiring them. Other than that, I will very likely use them again in the future! I notice the improvement in the air quality and the cost of the service was reasonable. Great work!
B Y
Frank was our technician and he arrived on time. He explained the process well and also showed us pictures and a video of the duct cleaning. He went above and beyond and even looked at our dryer vent and helped to mend the problem! I would definitely recommend HepaVac!
Daniel Nelson
Reed was very friendly and thorough. I was surprised how dirty our ducts were since our house is only 7 years old. Now they look brand new. I am pleased with the quality of work!
Kaylee Hunting
We were very impressed with HepaVac. Matt was friendly and professional. He was personable and very detail oriented. He spent extra time cleaning our furnace which we really appreciated, and since we had just installed a new dryer vent he offered to come back in a year and do it for free since we didn’t need a dryer vent cleaning. They only schedule two appointments a day, which means they are able to give adequate time to each house they are at.
Grace Strehle
Called to schedule an appointment and left voicemail and no one returned my call.
Update 1/17/21: Changing to 5 stars. Reed did get a hold of me and was apologetic and polite. I did schedule an appointment with them. Matt and Frank came out last week and did a tremendous job! They showed me before and after videos and I could not believe the amount of dust that was coming out of my vents. Matt did a great job explaining the process and gave me pointers on what I could do to keep up with the maintenance. I would highly of recommend these guys!
Moffatt
Great folks. Scheduling was quick and easy, guys showed up right on time the day of the appointment. They were friendly, professional, and did a great job!
Sara Halgrimson
HepaVac was great to work with. Reed got back to me right away with pricing and set up the appointment.
Matt and Frank did a great job at my house. They were able to recommend an asbestos company to mitigate trace asbestos (I didn't even know I had) and didn't get started until after that work had been done. They were on-time, friendly and cleaned up after themselves. They were able to explain what was going on and showed me video of how dusty my vents were. They ran a hepa filter that helped remove the dust from the air after they vacuumed the furnace. They also recommended a furnace company that could help with future maintenance.
Really impressed overall! Competitive pricing and would highly recommend.
Karen Williams
We’ve been using HepaVac Duct Cleaning for years. They are responsive, thorough, and professional…highly recommend this great company!
Jess Beckman
Super friendly and professional. They did a great job cleaning out our air ducts and I would highly recommend them!
Tiana Danforth
The guys at HepaVac were on time and professional. I just bought a new (to me) 100 year old house and knew the ducts hadn’t been cleaned in a while, if ever. Every thing was smooth: from scheduling the appointment, to asking questions and making changes, to the actual appointment. They were on time and also educated me about the ducts and the home along the way. I have had problems with many other services either not responding, not showing up on time, leaving a mess, taking longer than expected, and especially costing significantly more than quoted, and I’m happy to say HepaVac was the complete opposite of all of those things. It was a breath of fresh air hiring them (pun intended). These other companies and contractors could definitely look at HepaVac’s business model and learn a thing or two. I have no complaints or suggestions for improvement and am very happy with my service.
Vanessa Bembridge
Reed was super responsive. His team worked their butts off for us - the ductwork in our new home hadn't been cleaned in almost 20 years with multiple pets living in it. The videos of the cleaning they did nearly made me faint at the thought of us breathing in what was in there. So glad they were able to help us out on relatively short notice. We will definitely keep using them.
Stacey Schimke
Matt arrived from Hepa Vac on time, and did an outstanding job explaining the process very clearly and was extremely friendly and helpful. After the work, I was able to see photos and videos of the work he had done, and it was amazing to see all that dirt and dust come out of the vents. The air in our house already feels and looks (no dust mites floating in the sunshine) so much better than it did before the work. 100% would recommend them to anyone. Locally owned small businesses always seem to give the best service, and Hepa Vac is a perfect example.
Tasha Cavanaugh
Reed is always a pleasure to work with! He and his team do such a good job and make the whole process easy and weirdly fun. We just bought a house and the ducts had never been cleaned in it’s 70 year history so it made a massive difference. We look forward to the next time our ducts need to be cleaned!
Ryan Jakobitz
Following many recommendations, I couldn't have been happier. The owner (Reed) was responsive and helpful in scheduling the appointment and was informative and hard working the day the work was performed. I felt valued as a customer and the work was top-notch. Overall an excellent straight forward experience. I highly recommend HepaVac Duct Cleaning and will be using them again in the furture!
Paul Dixon
I have used hepavac three times now - cleaning our ducts after construction at our old house and then also cleaning out our dryer duct at our new house. Each time Reed and his team have been on time, efficient, and clean up after themselves. They do quality work and I would work with them again without any hesitation as a locally owned small business.
Kelsey Dunlevy
Reed is a consummate professional. He took my call to schedule a cleaning and emailed details as to what we should expect during the vent cleaning. He answered any questions we had and respected our home. We breath much easier now that he removed years of build-up. My husband and I highly recommend Reed to anyone looking for superb work at a great value. Thanks, Reed!
Edit: We just had our 2nd visit from HepaVac at our new home, and Matt was just as detail-oriented and respectful of our home as Reed was.
Jared Ueland
Frank and Cody were superb. They asked if they could show up early since they were done with another job. They got right to work after they explained everything they were going to do. They showed me videos of all of the dust they cleaned out of my ducts. I'm breathing better already since the ducts were very dirty. Highly recommend HepaVac.
MaryGrace Trifilio
These guys are lovely! Reed and Matt explained each step along the way, and were transparent about the price from the start. We appreciate their professionalism and friendliness so much! And the HVAC system was so clean that the air immediately smelled fresher throughout the house.
Molly McDonnell
Reed’s business was recommended to me by Pure One as a duct cleaning service that specializes in mold remediation of duct work. I was so impressed with him and his team. Matt and Reed did a fantastic job cleaning all of my vents, including those that were mortared to the floor by the prior owners. The air in my house is so fresh. It’s the first morning since I bought the place that I didn’t wake up and sneeze, and I had my ducts previously “cleaned” by another company. Thank you for your professionalism and thorough approach. Great work!
Sarah Cole
HEPA VAC cleaned my ducts and I would highly recommend them. They were professional, clean, and very informative of what they were doing. They quoted me a price on the phone when i scheduled it and i was very happy to hear that there were no hidden fees or adjustments from their quote. I would 100% recommend them and schedule them to do routine cleaning in the future.
Andrew Fuchs
Great service! We now have spotless ducts that apparently haven’t been cleaned in about 80 years. Air quality has drastically improved and removed much of the built in “house smell”
Nick Bergstedt
HepaVac did an excellent job with our duct cleaning. Cody was right on time and did high quality work. Our home and the air we are breathing are noticeably cleaner.
Jackie Northard
Great job! We’d had some remodeling done recently and needed our ducts cleaned. Appreciate HepaVac’s professional service, timely appointments and great clean up after they are done. We also had them clean out our dryer vent. Not a easy job but well worth it! Thanks Reed and Matt.
Big Fats
Matt was great! Showed up on time, walked me through the process and showed me pictures and videos when he was done. Would highly recommend!! Thanks a lot, will definitely call you guys in the future!
Amelia Baer
Super thorough both in the cleaning and the follow up report! The guys were very nice and communicative.
Elaine Mikel
Loved using this crew. Customer service and clean were amazing!
Katrina Busick
They guys who came out from HepaVac to clean our duct and furnace after some drywall work/in preparation for the long winter season were great! They took care with our home (belongings, floors, doorways, etc) and were professional and courteous while they were working. When they completed the cleaning they showed us before and after photos and a video of our ducts being cleaned...it was disturbing the amount of debris, dust, and hair that was being sucked through the vents! (THIS IS DEFINATELY A SERVICE WE SHOULD ALL BE USING!!) I highly recommend HepaVac!
Josh Lynch
HepaVac was great to work with. They showed up early, explained everything they were going to, and explained the process. technique, and equipment. After completing the work they showed us a before and after photos and videos. They answered all our questions and made recommendations for us to follow in the future. I felt very comfortable and confident in working with them. They had a fair and transparent price and didn't try to sell us on anything we didn't need. All in all I highly recommend them and will definitely work with them again.
Karin Birkeland
Very professional, thorough, knowledgeable, talked me out of services I didn’t need. Both Matt and Zach were really pleasant and careful. Would definitely use again.
katy vereide
We have used Hepa Vac Duct cleaning twice now in two different homes. Each time they were timely, professional and friendly. They did a fantastic job cleaning out our vents. The price is reasonable as well. Would definitely recommend this business.
Riley Miller
We had Matt come clean our ducts and vents. We have an old home and I doubt they have ever been cleaned. Matt was very kind and informative. He worked hard and shared videos and pictures of our vents with us. There was so much that came out of the vents! I can really notice a difference in air quality and smell.
Kami Behnke
Very professional. The quote was reasonable and the cost of the service matched the quote. The tech was very knowledgeable, professional and liked my dog. I really appreciated being told what to do to keep my vents clean!
Angelina McDowell
I first had them clean our vents in 2018 and they installed a UV light inside our vent to help with killing mold, etc. These guys are really professional and provide information about the service they complete. They are honest, so you don't have to worry about them trying to sell you a service you don't need. They were recently at our home this weekend to replace UV light in our vent and also look if there was food further down, because our son was throwing food in the vent 🤦🏾♀️🤷🏾♀️ luckily, there was none. I HIGHLY recommend these guys. They're awesome.
maureen glover
We contacted HepaVac Duct Cleaning to have our heating and air conditioning air ducts cleaned. We are very pleased with their service today. Their pricing is straightforward based on the number of air vents in the home. They were able to schedule us within a couple days of our call. Reed, the owner was professional, punctual and thorough in his work. His work included cleaning our furnace and AC unit besides all air ducts and vent covers. He cleaned as he worked his way through our home and left everything in perfect order, even providing us with a video he took of our duct work during the cleaning process and the finished results. He was considerate about minimizing stress to our cat who is skittish anyway and pretty nervous since he had just gone through a week long noisy project of having our wood floors throughout the house sanded and refinished. He arranged his work so he only had to enter the room the cat was confined to one time during the day and was also friendly to our dog. We appreciated his $25 discount in exchange for our donation in this amount to the charity of our choice. Reed is experienced and has a network of home maintenance contractors he was able to refer us to for other projects we inquired about. We are confident in this job being very well done and appreciated his friendly manner and organized way of working. We will contact him in the future to maintain our heating and air conditioning system. We are very impressed with his work.
William “MinnesotaDucker” Wiechert
Came in a very timely manner. The technician was super professional and did a wonderful job. I would highly recommend HepaVac to anyone looking to get their duct work cleaned!
Maggie Fazeli Fard
Outstanding experience working with Reed at HepaVac. He was recommended by a friend after I bought my new home, and I couldn’t be more grateful. The air ducts had not been cleaned in at least the 11 years that the previous owners lived here, and possibly since the house was built 70 years ago. After doing a remodel that had half the house under construction for 8 weeks, I knew I’d need my ducts cleaned. The entire process was incredibly smooth: Scheduling was a breeze and pricing was incredibly transparent. Reed was communicative and responsive, arrived on time, brought top-of-the-line cleaning tools, explained everything he was doing, and was completely unobtrusive as he worked. He was thorough, cleaned up after he was done, and — as any pet owner will understand — he was kind and gentle with my two elderly cats, who were scared by the noise. He also checked out my dryer vents, offered general tips on maintenance and upkeep, and recommended some restaurants in my new neighborhood — an added bonus of supporting a local business owner. Reed charged half what another leading company had quoted me, but after seeing what a great job he did, I happily would have paid him double for his thoroughness, customer service, and professionalism. Highly recommend.
Kimberly Brown
Excellent work! Great people to work with. Never had a problem!
Camille Hempel
Reed was thorough and efficient. Great equipment and attention to detail.
Rich
Matt came out and did the work on our ducts. He was an extremely nice guy and really knew what he was doing. We could see a difference immediately after he was done. We would request Matt again to clean our ducts. Hepavac as a company is highly recommendable because they do the job the right way and they have Matt as an employee.
Sarah Brown
Frank cleaned all our ducts, bathroom vents, dryer vent and central air unit. He was knowledgeable, informed me what was going to happen step by step and was extremely easy to work with! I highly recommend HepaVac and have already shared their info with multiple friends! Thank you HepaVac!!
Allen Lundberg
Following a recommendation, I couldn't have been happier. I was looking for a no-nonsense company that was easy to work with and found it with HepaVac Duct Cleaning. The owner (Reed) was responsive and helpful in scheduling the appointment and the tech (Matt) was informative and hard working. I felt valued as a customer and the work was top-notch. Overall an excellent straight forward experience. I highly recommend HepaVac Duct Cleaning!
Patti Cordano
Cody was prompt and professional. He did a great job cleaning the ducts
Gustavo Castro
The whole process from scheduling the appointment to completing the work was easy and the results great. Reed and Matt were very professional. They took the time to explain what they were doing and provided good recommendations for maintaining our system in the future. I would certainly recommend HepaVac to anyone I know.
Angela Galati
Fantastic, professional service. Very polite and cleaned up everything before they left. I’ll use them again in the future.
Jenn Kimitch
Matt was outstanding. An entirely positive experience. He wore a mask and kept a safe distance, answered all our questions, showed before and after pics and videos of the ducts being cleaned and shined. He even loved on our pets awww. The air feels better already. Cannot recommend highly enough. Thank you, Matt.
Laura Domine
Reed did a great job cleaning my ducts, and even fixed my dryer vent! He is reliable and has very reasonable pricing. He was knowledgeable and helpful with not just cleaning my ducts, but with information on how to help keep my system clean and help with overall efficiency. Showed me videos of inside my ducts while cleaning, cool to see how clean they get. Friendly guy too! Highly recommend.
Sally Levine
Everything about my experience with Reed and HepaVac was phenomenal! We had about 90 years of dust, debris, and mold in our vents that had been causing allergy trouble and blowing mold through the house. Reed helped us through the timing of the vent cleaning portion of our mold remediation and put in a lot of extra work to make sure we could breath clean air. He ran an extra HEPA air filter for us while we had to wait on asbestos abatement and Matt worked an extra late shift to get our ducts cleaned that same day. They were so easy to work with and extremely knowledgeable about what they do!
Matthew
HepaVac was amazing to work with. Reed and his team are very professional, punctual and honest. I can't recommend them as individuals enough and the quality of their work is also second to none. If I could rate 6 stars I would. Keep it local, hire HepaVac!
Tom McKenzie
Matt did a great job on my duplex. He didn't just do his job of cleaning but offered some great advice to minimize air quality problems in the duplex. If you need/want your ducts cleaned choose HepaVac first class company!!
dawn singh
HepaVac Duct Cleaning did an amazing job cleaning the duct work in my large, old, dusty home. Reed and Matt explained what they would be doing and how long it would take. They were very professional and thorough. Reed also recommended some health and safety updates! The air quality in my home is noticeably better. I haven’t sneezed once! I can’t believe I waited so long to have this done. I highly recommended HepaVac Duct Cleaning!
Tim Reilly
We bought our house this year and the ducts had not been cleaned in over 30 years. They took over 4 hours and got them clean down to the sheet metal. Amazing job. Highly recommend.
Caroline Hemmer
Matt came to clean my air vents. Amazing quality and super professional. They came, they saw and they conquered! I couldn't be happier with the price, professionalism, scheduling and the work performed. One happy customer who will definitely be returning!
Melanie Leik
I shopped around for duct cleaners and found HepaVac's stellar reviews. I'm happy to say that I had the same great service as the others. Reed was professional, friendly, and did a great job. He also let me move my birds to another room so they wouldn't be traumatized by the noise partway through the process. The best part is that Reed managed to get the earthy funk out of my return vent. His prices are very reasonable and includes services such as cleaning the A-coil and air conditioner, which other companies add on to their prices. Highly recommend!
FN FN
Wow!!!!! This people are so amazing! They are on time, they have their own steps to do the jobs in a very careful way, showed me before and after photo/video, Cleaned the mess in my furnace room after completed the job, payment was less than what we agreed on the phone at first call, honest and So professional. The best duct cleaners I have ever see/heard around Twin City. I recommend HepaVac Duct Cleaning company 100%. Thank you.
Katie Lind
Really thankful to have used HepaVac to clean our ducts! Reed is great to work with, very nice and did a wonderful job. He fit us in within a few days of me contacting him, because we had just found out our baby was allergic to cats and dogs, and needed it done asap! Great to see the before and after pics. And really good to know exactly who you’ll be working with, as opposed to how it would be with a bigger company. Will definitely use HepaVac in the future and will make sure to recommend him to our friends as well.
Katie Tighe
HepaVac was on time, courteous, professional, and knowledgeable. They did a great job and our house feels so much cleaner after getting our vents cleaned. Pricing was really reasonable.
Lio Abinader
Matthew and Frank were professional, courteous, and knowledgeable. They showed me the before and after results of their work. They also provided future recommendations.
Russ Zakariasen
HepaVac did an amazing job from start to finish. From setting the appointment, to being told what he would be doing and why, to the amount of time and care he gave to the job. I have had very quick duct cleanings in the past, where I wondered how much good it actually did. I felt like Reed paid attention to every detail, was professional and friendly, really took his time to do the job correctly, and followed up the next day to make sure I was happy with the work. Top notch service. I will definitely use HepaVac again next time!!
Luke Wessel
Contacted Reed and within 24 hours responded back with approx pricing and a date scheduled the following week. Everyone that showed up was friendly and professional. Our vents have never been cleaned by the previous owners and boy oh boy what a difference it makes! Would highly recommend!
Bear Cross
Reed was able to work me into his schedule and delivered on a thorough vent cleaning.
He arrived on time and was friendly. I appreciated the upfront, easy pricing. Always happy to support small business!
Ron Meyer
Hepvac completed our vent cleaning today! The service was highly professional & beautifully done! Our technician was outstanding in his customer service & work! Would highly recommend this company!
Sandy Fazeli
I had an exceptional experience with the Hepa Vac team. They were professional, friendly, and communicative throughout the entire process. They were especially kind and patient with our dog, who insisted on saying hello and being pet over the course of the project.
At the outset, they provided an overview of what they'd be doing, and the machinery they would use. While there was some background noise, the disruption was minimal and I was even able to participate in Zoom meetings while they did the work. Once the work was complete, the team showed me videos of the dirt, dust, and hair that they removed from the ducts, and also gave tips on maintenance of our furnace and other key equipment moving forward.
In addition to the positive experience, I feel much better knowing our ducts and vents are now in top shape!
Cynthia Boyd
HepaVac Duct Cleaning came out yesterday to our house to clean the ducts. They did a very good job. Overall, I was very happy with the service and the cleaning. They showed me before and after photos and they really did a good job. I would highly recommend.
Jessica Edstrom
Professional and very easy to schedule. They showed us videos on what our ducts looked like before and after. The service and their communication was great and very convenient.
Ally Tanzer
Just recently called HepaVac for a second time when we purchased our first home, as he had done a fantastic job at our previous residence as well. For both jobs he was friendly, super professional and did a fantastic job cleaning out incredibly dirty ducts that had never been cleaned. He showed us the before pictures and videos (so gross), did a great job cleaning up and gave us great tips on how to extend the life of our older furnace, as well as gave us some recommendations of service companies he trusts since we were new to the area. Also, I love that his pricing is very up-front and direct- no surprise nickel and dime shenanigans at the end. He even gave us a discount for being repeat customers. As long as I need duct cleaning in the Twin Cities, HepaVac is my go-to and I will recommend to all my friends and family in the area as well!
Phillip McMahon
I had an exceptional experience with the Hepa Vac team. They were professional, friendly, and communicative throughout the entire process. They were especially kind and patient with our dog, who insisted on saying hello and being pet over the course of the project. At the outset, they provided an overview of what they'd be doing, and the machinery they would use. While there was some background noise, the disruption was minimal and I was even able to participate in Zoom meetings while they did the work. Once the work was complete, the team showed me videos of the dirt, dust, and hair that they removed from the ducts, and also gave tips on maintenance of our furnace and other key equipment moving forward. In addition to the positive experience, I feel much better knowing our ducts and vents are now in top shape!
Myron Peterson
We had a great experience with HepaVac. Reed arrived on time, thoroughly explained the process, and performed the work in an efficient and unobtrusive manner within the promised timeframe. When he finished he showed us the video of the cleaning process. The cost of the duct cleaning seems very reasonable for the service provided. We are pleased to recommend HepaVac Duct Cleaning.
Mark Azure
Very responsive to my initial e-mail to make an appointment. Pricing is up front and very clear on the website. Matt and Reed showed up right on time and were very friendly and easy to talk to. They did a great job and left no sign that they were even here when they left. Within a couple of hours we received an e-mail with videos of the cleaning that they did. Will definitely be a return customer when the time comes.
Clyde
My house was a duplex long ago, so the main ducting is doubled up. Many duct cleaning businesses would've rushed to complete the job in typical time. Reed from HepaVac spent a full 5 hours getting our ducting clean, cleaning the furnace, wiping down the register grilles, and vacuuming up any remaining messes. He found a couple of ducts we didn't even realize we had. Not only does the house smell cleaner, I used a particle counter to measure dust in our house before and after cleaning (you know you're a true nerd when you have particle counter), and the air in the house has a quarter of the dust it did before. HepaVac's excellent reputation is well-earned. Thanks, Reed!
Andrey Alferov
My house been neglected by previous owners and I also did a lot of repairs including drywall sanding so it was time to do the duct cleaning. The team of HepaVac was very easy to work with and they did a good job cleaning ducts and vents.
Anna Spray
Matt came out on a Sunday (his day off) to clean our ducts after we had mold remediation! Extremely responsive, great price, and personable! He remembered our dog!! Recommend to any and everyone!!
John B
Very pleased and I definitely recommend HepaVac Duct Cleaning and HVAC servicing. Pricing and service were top notch. We had our ductwork, air exchange and laundry exhaust cleaned, and the Breath Clean system installed. Reed arrived right at the scheduled time and took the time to explain what he would be doing, instructed me on some basic maintenance of our air exchange system, and answered any questions that I had. Based of the video Reed provided, I am very glad we had the service done.
Sarah Schweich
I would highly recommend HepaVac to anyone looking for duct cleaning. Matt and Frank did a wonderful job. Very professional and friendly. They kept me up to date every step of the way and cleaned up after themselves. We will be using HepaVac in the future.
Jenna Ferrin
We just had our ducts cleaned and had such a good experience. Reed was super professional, informative and great to work with. He kept my husband and I in the loop every step of the way and showed us the before and after videos which are so satisfying! We’ve already noticed a significant improvement with my husbands allergies! Thanks, Reed!
Justin Margaret
We just had an awesome experience working with these guys. Excellent communication throughout the process from scheduling the appointment, timely arrival, educational reviews via tablets during the process of cleaning and all around top notch services. The previous owner of our new home had cats and my wife is highly allergic. The HEPA VAC team really helped in making the air ducts clean again.
jeff rost
Cody was friendly and did a great job cleaning our vents. They were very dirty after construction projects. Thank you Cody and HepaVac.
Tiffany Langer
This company was great! Very friendly, on-time. They did a complete job and explained everything they were going to do. They even helped tell me about my humidifier and how to keep it clean without asking. They were very professional. I could notice a difference in air quality before they even left.
Natalya Guijarro
Very pleased with the service and will use in the future. Reed, the servicing technician, was very helpful and offered suggestions to improve indoor air quality. He went above and beyond. Cleaned the some of the dirty vent grills and went over with the vacuum afterwards. He also showed us the videos of the vents being cleaned and the results. Recommend this service if looking for thorough quality clean.
Bryan Simmons
These guys are great! The before and after photos and video tell the story. On time, professional and knowledgeable. If you want to save hundreds compared to the National duct cleaners, check out HEPA Vac and support a local business.
Beth LeCocq
While a vent cleaning is not a fun purchase, I'm so glad that I chose to work with HepaVac. Reed was professional, provided fantastic quality for the service and obviously made disruption to our home minimal. I would recommend him to anyone.
marilyn parker
Matt was very thorough and did a fantastic job cleaning my ducts. He showed me the before and after pictures of my very dirty ducts which he transformed into a very clean airway. I highly recommend HepaVac. My house smells so much better and I can breathe better. Even my cats have quit sneezing! These guys are very affordable with no gimmicks. Thank you! Marilyn Parker
Dahl Carla
Reed and team were friendly, professional and passionate about their service. They also went the extra mile to educate me on maintenance of my duct and heating cooling system. They were sincere and trustworthy. I highly recommend HepaVac!
Tashia Weisenburger
We moved into a new home that previously had cats. Within a day or two my allergies were out of control. Reed did a great job showing me before and after photos and recommending ways to keep the air cleaner in our home. I highly recommend him. Courteous, friendly, efficient, thorough.
Brandon Stecher
These guys are awesome. House is so much less dusty now.
Lizzie Reetz
HepaVac was amazing!! I have used other companies before and after having HepaVac clean the ducts and vents, I now realize the other company basically did what I could have done with my home vacuum.
I will recommend HepaVac to anyone and everyone!
Kailey Recknagel
The guys at HepaVac Duct cleaning went above and beyond to diagnose our dryer vent issue and clean it out, which got our dryer to finally dry clothes well! Will definitely be reaching out to them for all our vent/duct needs in the future.
Sarah Labbe
Matt was very kind, professional, and did a great job. He was very knowledgeable and answered all of my questions and even tolerated my long Minnesota Goodbye and everything :) I’m a chatter sometimes haha. Will definitely use when it’s time to do it again, and highly recommend.
Kate S
HIRE HepaVac! Look no further for duct cleaning! I conducted two+ hours of research on duct cleaning itself and various companies before deciding on HepaVac. I am SO glad I chose them.
I liked what I read on their website. Things that stood out included their good work ethic (they only do two houses max per day so they can maintain the high standards they set for themselves; they have a firm price at the outset based on phone consultation).
Their treatment of employees was the kicker for me: good wages *and* benefits, setting them up for success by not jam packing their schedule, nor adding pressure by paying commission. I had almost already decided before I called.
Then I contacted them and spoke with Reed. Reed was wonderful in telling us what to expect and came over for a free asbestos check. He had given me the heads up that almost all houses our age and size in our Metro area had asbestos, and if we did we would need to have someone come and paint it before he could clean (so it wouldn't become airborne). We even scheduled out far enough to have time to make an asbestos appointment in between, as he was quite certain we would have some.
He was right--there was a little (which I was surprised to learn looks like dried athletic tape). He was able to refer me to a local guy to come do it (which was fast and easy, and basically like painting caulk around your vents and air returns).
During the initial call he gave me a firm price with absolutely no upselling (even correctly estimating asbestos pricing). Just wonderful. I have been working with the public for years and can tell when someone is honest. This guy is the real deal. And so are his employees.
Super professional, very down to earth, and very knowledgeable workers. Matt and Frank came and did an extraordinary job. Matt answered all my detailed questions; he knows a LOT about the science of his job--and this is coming from a science lover.
They fastidiously follow COVID-19 guidelines, which is also much appreciated. Very respectful of property, worked so well around my junk that was in the way and were so gracious about it. Cautious and very thoughtful about animals.
(Reed had warned it would be loud--and it was. May want to make arrangements to have kids or portable animals out of the house, if you can. But they are very careful about keeping proper doors closed and where they work in order to minimize cat upset.)
Matt also gave good advice about air cleaners (not even trying to upsell the one they could sell and install). He gave me science-based info particular to my allergies even (dust mites and mold--the perfect combo). I was not sure that either could grow in the ducts themselves, and a little surprised to learn they could--back where we can't see them. Yuck!
He helped me understand furnace filters (which I obviously did not lol). Knew a lot about particulate sizes, and how Hepa filters work, what they catch, etc. SCIENCE!
He helped me understand the furnace, which is having issues (and knew of another family-owned business I could consult about the weird sound it is making).
Showed me the cool video of all the disgusting stuff in the ducts, which had likely never been cleaned. Ish! Gross and also freakin' cool. Will definitely have them back in another 3-5yr! (5 for normal people, but with my allergies I will likely be opting for 3.) GREAT BUSINESS. A+!
Blake VanDerBosch
Reed did an awesome job, and was very friendly, professional and thorough. The air quality of our home is noticeably better after the service.
Kimberly Gascoigne
Matt was so professional and friendly! He did the extra work it took to clean our very dirty ducts. I thought the services were very thorough and affordable.
Michael Kraft
All I have to say is WoW!!! I am so impressed. Matt was patient, thorough, efficient, and friendly. My ducts were dirty, in my opinion. The before and after videos were great. I had the breathe clean UV light installed and hope it will be a great addition to keeping the house even cleaner. Thank you Hepa Vac.
Andrew Myers
Wow! It really was the best service I have received from an in-home repair/maintenance company. After moving into my house I needed to hire several services (drain/sewer, furnace repair, furnace/AC installation, air duct cleaning) and HEPA VAC DUCT CLEANING WAS THE BEST for several reasons:
1) they told me exactly when they would arrive when I set the appointment (NO TWO OR FOUR HOUR WINDOW!);
2) they arrived at the agreed time;
3) the cleaner, Reed, was very friendly and personable but also let me go about my normal work-from-home day while he was cleaning the ducts (I know some people don't like constant small talk with service providers);
4) Reed put down plenty of blankets so my floors stayed clean and did not scratch the hardwood floors;
5) Reed put all of the duct vents back on and vacuumed the surrounding areas so my house was cleaner when he left than when he arrived.
6) Reed was friendly with my dog and unconcerned when my dog was a little skittish.
I will be recommending Hepa Vac Duct Cleaning to my family and friends, and I recommend this great service provider to you too! If you live in the Twin Cities and surrounding areas, this is a great company that will exceed your expectations of a duct cleaning service provider.
Kristine Wacek
Reed was professional and efficient. He did an excellent job of explaining the details of what he was going to do before he started the work. The cost was straightforward and clear. I have already recommended HepaVac to three friends and will continue to use HepaVac for any future duct cleaning needs.
Wade Powell
Just had them do my vents today! Matt was very professional and explained what he was doing and gave some tips at the end! I hate using the phone so booking on line and communication was effective and efficient! Matt wore his mask the whole time for Covid safety. I highly recommend vs those coupon discount guys!
Aaron Kuehn
WIth so many vendors to choose from for duct cleaning, we are thrilled to have found HepaVac Duct Cleaning. The quoting was straight forward, honest, and simple. When Reed arrived (right on time!) he thoroughly reviewed what he was going to do, asking about any particular issues of which he needed to be aware (tight vent spots, stubborn grates, etc.) and reviewing the pricing.
Reed was very diligent and professional. He completed the entire job within the time frame he gave us, reviewed the work he had done, including showing us pictures and video of what he was able to clean and see. He also gave us recommended timelines for air duct and dryer vent cleaning for the future.
I recommend Reed at HepaVac 100%. This is the guy you want to hire to make your air cleaner!
Josie Surma
Matt and Corey were knowledgeable and professional. They got in, explained the process and started the job. They were very fast and efficient. I would highly recommend HepaVac Duct Cleaning.
Drew Manke
Reed's service was prompt, efficient, and well-done. I was particularly impressed with the effort he made to clean up after he finished the job. He left no evidence he was was there. I also appreciated the tips on how to increase the air-quality in my home, as well as basic furnace maintenance. I would definitely recommend to friends.
Kathryn O'Malley
The kindest most thoughtful service person to ever come to my home!
A B
Reed was quick and thorough! He explained the process of the duct cleaning and even showed before and after pictures. I bought my house 2 years ago and the ducts have never been cleaned since it was built in 1957... The duct cleaning was SERIOUSLY needed. I highly recommend this company!
GP A
Matt was fantastic, friendly, and thorough. Don't hesitate to hire this company - they are excellent. Before and after video shows how necessary the cleaning was, and how clean they got the vents. Worth every penny! Thank you Matt and Reed!
nick benner
Pretty quick. 2 hours but your time will vary with house size obviously. Had them do the dryer vent as well but he didn’t charge me for it because he couldn’t access the whole length and said it looked like it had been done recently because he barely pulled anything out.
Steven Moses
Reed of Hepa Vac Duct Cleaning was a pleasure to work with. He got the job done very quickly and his expert service was great. Scheduling was a super easy and he was available the same week. I highly recommend Hepa Vac Duct Cleaning!
levainter k
From albert,
Nothing more to say, the best of the best, no short cuts like other companies I 've used in the past. Arrived on time, even called prior to their arrival. Once at my house, they were very professional, friendly and explained the whole process. They even went the extra mile and cleaned my dryer vent with no change. I would recommend these guys to anyone that lives in MN. They cleaned after them self, even replace my air filter. I would never use a different company found my go to Hepa Vac. I would give them 6 stars if I could. Thanks guys.
NO HIDING FEE LIKE OTHER COMPANIES OUT THERE. THE BEST.
Kristina Ginter
Fantastic experience. Matt was great, was able to come earlier than scheduled and was done much sooner than anticipated. He explained everything and went above and beyond. Would definitely recommend.
Carol Billstrom
Cody and another tech did a great job cleaning our ducts and vents today! Glad we chose HepaVac.
Taylor Ceaser Sedio
These guys were so easy to work with from the start. They are upfront about their pricing, which is extremely reasonable. They did a wonderful job on our home. They did our air ducts, dryer vent, and our bathroom fans. Do not question it, use these guys!
Drew Lein
Reed did a great job cleaning out our ducts. Professional, timely, and efficient. Pricing was transparent and added value of cleaning the furnace and dryer vents was a nice bonus. Highly recommended.
Burks Properties
Arrived on time and completed the work as quoted. Great job. Will use again. Thanks for your reliability and professionalism.
Jessie Master
Matt did a great job! Super professional. Highly recommend this company for duct cleaning.
Bill Toth
Top notch service, Matt was awesome he was very thorough and did a great job. He also was great with our dogs very friendly. I would highly recommend using HepaVac Duct Cleaning.
Katie Hocking
Reed was so awesome to work with! Very trustworthy, professional, and knowledgable. He was so thorough with his work and we have noticed a huge difference in air quality ever since. Would recommend again and again!
Karrin Kearns
Both workers were on time and did diligent work. Our air quality has definitely increased and allergy symptoms have decreased. Our furnace is even working more efficiently after their visit. I would definitely recommend them!!
Joshua Paulsen
Easy communication and scheduling, no hidden fees, and courteous service. Reed was knowledgable and gave us good advice on the furnace and A/C system in our home. Very professional with a thorough cleanup afterwards. Service was above and beyond and we will absolutely use Hepa Vac again and highly recommend their services.
Bettie McGovern
Reed was a pleasure to deal with from beginning to end. He's prompt, courteous, great work ethic and extremely reasonable with his pricing. It was a wonderful experience and I highly recommend HepVac for your duct cleaning needs. Thanks, Reed!
Chad Lietz
Reed and Matt visited a week ago and did an amazing job with our vents (HVAC and dryer). They were timely, super-friendly, and open to questions throughout the process. Other reviewers have also mentioned this, but the before-and-after shots are pretty astounding and an amazing perk! Who needs Netflix when you can watch a video of all your vent debris flying out of your airspace? Riveting! I give it five bags of popcorn and four disposable shoe covers.
Deborah Streeter
Reed came out on Friday to clean our vents, furnace and dryer vents. All I can say is amazing!!! What a great Company providing an EXCELLENT service. He did a fabulous job on getting everything clean and they were bad learning there had never been a cleaning since the home was built in early 2000's. We can definitely tell the difference in the air quality. Also, did a trouble shoot on two non working vents, which he now has working perfectly. Cleaned up after the process and everything is like new again! I will always use them in the future, no one can compare to this!!
Paul Gartzke
We recently moved into a house built in the 50s, and the ducts had apparently never been cleaned. The air quality in our home noticeably improved immediately after Hepa Vac cleaned everything out. The service was excellent, and they did a great job.
Avery Befus
Very pleased with Frank from HepaVac. He worked diligently and knew what he was doing and what would be best for the home. Had great pointers to keep my vents clean and make sure I’ve got the best in my home.
Amie Penny Sayler
HepaVac provided great service. Matt was professional and thorough. He explained the process and was willing to answer any questions. He even showed me videos of some of the cleaning. Would recommend and use again.
Adrienne Johnson
Reed cleaned our ducts today and I would highly recommend him again and again! Not only was he professional and friendly, he was understanding and kind when a key mixup caused him to get a 30 minute late start due to my mistake. Then he didn’t just come in, clean the ducts and leave, he was very thourough in explaining things he noticed that would help us as we moved into our new house. For instance he noticed our dryer vent didn’t have a cover (so he showed me online one he would recommend even though he doesn’t make money from the purchase) and he tought me how to use filters effectively and gave tips on how to keep our ducts clean long term. If you’re looking for a job done great, call Reed!
Robert Jones
HepaVac Duct Cleaning in the Twin Cities worked hard cleaning our ducts! Customer services was attentive and knowledgeable. We were really happy with the outcome and the value of the service.
Erik Peacock
Great service. Punctual and professional. Reed even took time to educate me on ways to improve my air quality as well as how to maintain my in house humidifier. Their prices were also very fair for the service they provide. I highly recommend them.
Karen Carlson
very good service-explained what they were going to do and how it would be done. showed me before and after pictures and offered suggestions on how to keep the ducts cleaner in the future.
Highly recommend them to anyone.
Philip Hide
As a General Contractor I use Hepa Vac for Duct cleaning my clients homes following a remodel, leaving houses clean and healthy is important to me! Air quality is often overlooked in houses and is essential for a healthy home.
Hepa Vac always take care to do a professional and thorough job, providing me with videos to show my clients too. They are reliable and trustworthy.
Aly Webser
The team was very professional, friendly, answered all questions and even showed before and after pictures and videos of the ducts. I highly recommend HepaVac and will use them again in the future!
Bruce Overlid
This is the best duct cleaning service I have ever used! They were very professional, neat and polite. Great job! I will use them again.
Eric Ganz
Highly Recommended.
They did an excellent job, corrected errors of previous duct cleaner.
tim seldal
Did a great job cleaning out our furnace ducts. Very friendly and professional. On time. Showed us before and after videos of our ducts.
Jayme Schefelker
Matt was excellent. He was on time, thorough, respectful of our home, and very knowledgeable. We just bought this home where 5 pets lived so we knew we wanted the ducts cleaned. Matt set up a floor Hepa Filter vacuum that ran during the entire cleaning process, blocked off vents so areas that weren’t getting worked on yet didn’t get dirty, sprayed an anti-microbial spray in the ducts, answered numerous questions without us feeling rushed, and shared videos of before and after cleaning ALL FOR THE FRACTION OF THE COSTS OF THEIR COMPETITORS. I highly recommend! I could feel a difference right away. Especially in the basement, the air doesn’t feel heavy and stuffy. Thank you!
Nicole Schaub
Matt was terrific. He explained the process and gave me extra tips regarding my allergies. The price was very reasonable and the customer service of the company in general was great.
Jeff Murray
Reed from HepaVac did an excellent job coming out to our house and cleaning our air ducts. The air quality in our home now is night and day to where it was before. HepaVac is very direct and professional regarding the services they provide. Plus part of the bill was donated to charity. Who doesn't love that?
Alysha Izoco
Matt did our duct cleaning and did such a great job. He was also professional and personable and very respectful of our home. Thank you Matt and HepaVac Duct Cleaning!
Reyan Olivares
Reed and his team are awesome!! They are always super responsive and quick to take care of the jobs we send them. They are an INTEGRAL to our business. Reed and team, you guys rock!!
Justin M
Reed is great to work with. We use HepaVac at our rental properties AND our own homes.
Justen Grant
The professional staff did a great job cleaning out the ducts from a 40 year old house. Can tell the difference in the air quality. Would highly recommend.
Cheryl Wallat
They give an exact appointment time, they arrived on time and got right to work. I thought it would be dusty in the house, but they bring in equipment that eliminates that. This made a huge difference in my house. I'm so glad that I had them come out. I plan on using them again in the future. Wouldn't even consider using anyone else.
Nicole Bauer
The people I worked with we're so pleasant and focused on doing their job well. They went above and beyond to make sure everything was spotless and were kind and patient with my dogs and little one. I highly recommend this company and have told my friends about them.
Gail A. Sederski
Knowledgeable and willing to share ideas beyond their service to respond to air quality issues we were experiencing. I would highly recommend this company. Have tried a few other companies without the same result. For example previous companies hadn't cleaned the cold air returns just the primary heat/cooling source.
Sarah Walker
HepaVac Duct Cleaning did an amazing job cleaning our air ducts. Their customer service was beyond outstanding and very responsive. I 100% recommend their services to everyone!
Jeff Masco
Cody was professional, friendly (but focused on the work) and thorough. I've already recommended HepaVac to a friend and will do so again, I imagine.
Melissa K
Excellent service!! Reed was fantastic, came to the house on time, explained everything and thoroughly cleaned our vents after a remodel. Air quality is SO much better. Highly recommend.
Kylen Bergren-Hanish
Frank was on time and did an amazing job! Hw even sent me before and after pictures of my ducts!! YUCK!!
Brock Molmen
I had Hepa Vac come out to clean the ducts on the house I just moved into. It is an older house with many addition and renovation done over the years, so the ducts system can be a bit tricky for some cleaners. Hepa Vac had no problem with this. They have a tool for every situation. I couldn’t believe how much more comfortable my house once the service was complete. I will be recommending them to all my friends!
Angela Felde
This is my second time using this service and will not use anyone else! Matt is super great at explaining what's going on and sharing the details. If you need your vents cleaned definitely check them out!
Jennifer Lansing
HepaVac was recommended to us by a friend and we have already recommended it to others. They were very professional. They were up front , transparent, and honest about their pricing. We will be using their service again!
Bill Spreigl
Reed was AWESOME in response to our needs for cleaning. Very professional, provided recommendations for other products for my needs. He and his team stayed late to help out in my situation which was a true blessing.
Sarah V
Moved into my first townhome and had a wonderful experience with them! They were prompt, knowledgeable, fast and efficient - plus went above and beyond for me! I would highly recommend!
Suzy Williams
Awesome! Breathing easy in our new (30 yr.old) home. Affordable and straight forward pricing. I will definitely recommend these guys to everyone I know needing this service.
Keith Richards
Reed was outstanding. He was prompt, professional, courteous and extremely thorough. I would highly recommend HepaVac Duct Cleaning to anyone who needs this company's services.
Michele Kraus
Great experience- the guys were very friendly, thorough and did a great job. There was also no residual dust which I really appreciate. I’ll be having them back to install a whole home air purifier this spring. Thanks guys!
Alyssa Siems Roberson
Super simple estimate process, responsive scheduling, and quick, friendly and informative service techs. Great experience and we’ll definitely use them again in the future.
Roger Ryan
We were extremely pleased with Reed and Hepa Vac Duct Cleaning. We have used several other "duct cleaning" companies in the past with less than poor results... not here. Reed is thorough, prompt and really cares about the results. I highly recommend Hepa Vac Duct Cleaning.
Libby Vernon
They were awesome! Did a great job, walked you through everything they were doing and very professional and friendly. I have recommended them to many friends. I would definitely use them again.
Nicholas “Cheeta” Tchida
I've had my ducts cleaned before but after my experience with The Hepa treatment, I feel like that money spent previously should be reimbursed. These guys were amazing and the ventilation throughout my home is so clean that my cats have even stopped hiding in there!! I am more than satisfied with not only the customer service but also the results that speak for themselves. Thanks again guys and you'll be needed back soon to clean out what I'm sure will be an obsurd amount of animal hair from the king kitty of our house, Mr Snake Plissken.
Jake Brown
Reed was prompt, professional, and provided some great tricks of the trade to best maintain the furnace, ducts, and AC unit. We would highly recommend HepaVac for your household!
Jamey Erickson
Such a great crew. They not only cleaned our ducts, but talked with us about the health related concerns we had around the process and the end result. So very knowledgable and helpful.
Jason Lempola
This is a great company, such quality work! I will use again in the future and have recommended to other people as well. The before and after pictures and video were a game changer for us. Reed was so helpful and trustworthy.
Rick Lupient
From the start, going over the job with Reed to Matt and Cory doing the job on a hot day, it could not of been easier. Great job! I would recommend them to everyone.
John Cronin
5-stars without a doubt. We are first-time home buyers and bought quite the (dusty) fixer-upper. Reid was very patient with us and walked us through the process, taking before pictures, giving advice on maintenance best practices, etc. And after the work was done, the results were unbelievable; within a day the air quality in our apartment was 10x better. Reid showed us the before and after pictures and the difference was absurd - this should be a no brainer for anyone living in an older home.
Not to mention - never owning an HVAC system, I, naively, did not make the connection that all of the cold air returns needed to be completely installed in order to get the air flow needed to properly clean the returns with Reid's machine. Reid still went out of his way to individually clean each return which really meant a lot to us.
I have dealt with several home service businesses since buying the house and have not experienced a company as HONEST, PROFESSIONAL, and FAIR as HepaVac to this day. I will be calling back Reid and his team every time I need my system cleaned!
*I was not paid to write this review and have no personal connection to this company*
Patricia Bolin
Reed was very professional, explained the process, showed video of his work, offered recommendations. Everything spotless when he left. Would definitely recommend them !
Nu Martin
Frank was awesome to work with, book him! He was very clear, quick and professional! Give him a raise, he deserves it!
John Keller
They did a great job. They showed me pictures and video of the work done and cleaned up after themselves.
Savannah Bungert
They were professional and did a great job getting our very dirty ducts cleaned out!
Tim Franzen
Super helpful. Explained the details of the HVAC system and how to keep it running well. Able to work with our two dogs in the house, and were very COVID safe.
Charli Weilbacher
Reed was great to work with during the service and after. I called him with some follow up questions and he was more than happy to help. Highly recommend.
Stacie Cohen
Matt did an incredible job. He answered all my questions and went above and beyond to solve a pesky problem. Thank you so much for your time and experience!
Angela Hendrickson
Reed and John did a outstanding job. They were professional, efficient and extremely informative. I would highly recommend their services! We will certainly be using them in the future.
karl gahlin
Had HepaVac to my home last week. So efficient and patient. HepaVac was recommended to me and now I am recommending this business to you. Fair pricing; excellent service!! Karl
Tom Frazier
By far the best most thorough experience I have ever had with a contractor. They were thorough, considerate, caring, and explained every step of their process. I will never go anywhere else. Thanks for the great service!
Alex Jagiela
The experience was great! 10/10. The guys showed up timely and were very nice and completed the job quickly! I have already referred them to my neighbors!
Abby Schaffer
I hired HepaVac to clean my ducts and vents in my home. They were professional, on time and very informative. Highly recommend!!
Jed Maly
They did a great job very professional, no added cost. Very good company to work with. I would recommend them to my friends.
David Rothstein
Have used them in the past. They do great work and get the job done right. I have recommended other people to this business. I will continue to use them in the future. They actually use the right equipment. Would recommend anyone to use them for anything.
GERALD TIMM
Fast, efficient vacuum cleaning of duct system in my building.
Randal Tree Service
We couldn't have been happier with Reed's work in our home!! A courteous & trustworthy serviceman for your home is hard to come by these days..and Reed was just that. Thanks Reed!! Keep up the good work!!
Lilly Narine
The maintenance guy,Matt was very professional and patient.He did a fantastic job 👍 …
Fakhrudin Sheikh
Reed came and did excellent job today in our townhouse. I already recommended him with our other family house. I highly recommend Reed.
Brenda Pribyl
Highly recommend!!! Matt was awesome! Definitely will be using them again & telling others to. Professional, informative, offers to help move stuff if needed. Great experience!
Nelson Chiqui
I will definitely recommend them to my friends.
Kareem Murphy
on time (actually early and that helped) and thorough and courteous. super happy with the results. showed me video of the work. also was able to add on a dryer vent cleaning. really good work.
Aaron R
Extremely professional and very thorough job. Reed was attentive to detail and went the extra mile to make sure our system was clean. Would recommend to anyone looking for professional duct cleaning services!
Kelly Skinner
Awesome customer service. Walked me through after to show before/after pics, point out future watch-outs and recommend ongoing maintenance. Fairy priced and super friendly.
Rick Smith
We thought it would be a bigger job, but after looking things over, he said most of it didn't need cleaning. We did need the dryer vent cleaned, and it's made an incredible difference. I appreciated his honesty, courtesy, and economy.
sara gorton
The man was courteous and professional. He did a good job on the vents as well as working around myself and my animals. Would definitely recommend.
Matthew DeLong
Frank did a fast, thorough and professional job cleaning all the ducts in our duplex. I would definitely use HepaVac again in the future.
Nicole Smith
I was very happy with how professional and helpful they were. Will definitely continue to use them to keep our vents and ducts clean in the years to come.
Naser abed
Everything was good and the tech did a very good job except when it was time to pay I was told I had to pay $140.00 more than I was quoted.
Matt Wieland
Reed was great. Direct, straight-forward, and honest. Breathing is now a better experience in our newly purchased 70 year old home.
RedNoseDaddy ___
Awesome job, quality work, and explained everything he was doing. I’d recommend to anyone!
Adam Kieffer
All around good experience. 5% discount for educators.
Brian Prudhomme
Reed was prompt for the appointment and did an good job cleaning the duct system and explaining the process. Video/pics at the end were also a bonus.
Christa Hunter
Matt was very professional, thorough and efficient. Would definitely recommend them for your HVAC needs.
Ashwin Goel
Reed and HepaVac were kind, honest and professional. Reasonable rates and relaxed and accommodating process. Would recommend to anyone.
Linda Pavic
Technician took time to do the job right. Explained what he was doing and why. Kept all areas clean. Very professional. Will use again and recommend
Heidi Kelly
They did an awesome job going over everything that needed to happen. They were super informational and the bonus was they loved my cats! Highly recommend!
Norma Cheesebrow
Frank was professional and efficient and after seeing the video of our ducts previous to the cleaning and then after we were long overdue!
Cindy Coelho
Prompt, professional, and clean. Great customer service. Highly recommend.
Reauna Stoffel
On time, professional, and the tech, Matt, was very knowledgeable, gave very helpful advice and got the job done efficiently. Scheduling was a breeze. Couldn't be happier with this service!!
Sue Burks
They were very responsive, quick and efficient. Its hard to tell if there is a direct cause and effect, but my sinuses are doing much better.
Kasandra Lassonde
Very professional and timely! Informed me on all services and findings. Provided visual feedback with pictures and video of differences after cleaning. Highly recommend!
Theanna Maus
Great job! Hepa Vac was very professional and thorough. Also answered all of my curious George questions on my furnace.
Local small business I would recommend!
J M
Highly recommended!! Honest and hardworking rare qualities to find now days. Rates for services were cut and dry and INEXPENSIVE! Thank you! You’ve got a customer for life!
Sayali Amarapurkar
We got next day appointment and very timely service on our dryer vent cleaning service.
J. Jahangir
Highly recommended! Reed provided pictures of his progress, did a very thorough job, and was friendly & professional throughout the entire process.
Hellen Simmons
Such a great experience with this company.HepaVac Duct Cleaning technician came to my home to clean my air ducts.He explained to me the whole cleaning process before he started and was very thorough.He was very kind, professional and very efficient.Will highly recommend them.
Christopher Weirens
Excellent job! Clearly explained what they were doing and educated me on our HVAC system and how to be proactive in keeping in clean. Highly recommend this company!
Thomas Wilson
Frank did a great job. He was on time, thorough and professional. I would recommend their services.
Angela Larson
Matt was very professional and friendly. Did a great job, ducts looked phenomenal!
Kyle Davis
Professional, friendly and very helpful. The workers provided a detailed explanation of their process. Plus they have standard, upfront prices. Recommended!
Paul Hill
2nd time I’ve had HepaVac clean my hvac ducts. Matt did a great job. I’ll use HepaVac again.
William Winston
3rd times a charm. Called two other places one wouldn't help the other quoted me at 250$ for services finally I called these guys and they hooked it up with a 50$ guarantee and if they couldn't help free of charge. Will be a customer for as long as they're open.
Alex Goerke
Reed did an amazing job! He walked me through the process and gave a few tips to keep everything running smoothly.
Brittney Speedling
Reed did a great job. Showed up on time, was throurough and showed us a video of of the process. Super cool!
Yelena Bailey
Matt was extremely knowledgeable and professional. I can't recommend HEPA Vac Duct Cleaning enough!
Kevin Fiedler
Very good experience start to finish! They explained what they were doing along the way and while wrapping up. No question I will use them again.
Ronald Payton
Service was great. info on my duct system was welcoming and helpful in my gaining knowledge of how it works
Luke Spiegelhoff
Prompt. Hard working. Reasonable rates. Great results. This is a no brainer for anyone wanting air duct cleaning
Marv
Great. And it’s nice knowing the air quality in our house is very good. Matt was very nice, informative, & professional. Thank you!!!
Boobie Miles (Miles Jr)
HEPAVAC was good. Our house seems to be much cleaner with a lot less dust. Would recommend again
Sue Karagoez
They did a great job!
Emily Mateo
Excellent service. Fast, great price, and communicative. They answered all of my questions and were so kind, even taking time to greet my dogs.
Andy Stella
Excellent service, fair price. I'd absolutely hire them again !
Natalia Erling
They were very professional and thorough!
Christine Ramirez
Great job. Very detailed work. Explained everything. Gave a discount. Cares about your home as if it was their own.
Morgan Martin
We had a great experience using HepaVac! Very professional and efficient. Would definitely recommend!
Wenjie Wang
It is a great job done. I am very much satisfied with the services. Thank you HepaVac people!
Sara Spanny
I love this company!! They’re amazing to work with and super nice. Very professional and I would recommend them to anyone!
Premier Housing Management Maintenance
Very good service, on schedule, highly recommend. Price point is fair as well!
Suzanne Sanders
They did a great job- very professional, clear pricing, clear communications, on time, and great work!
Theresa Dyrdahl
Reed went above and beyond! Small business that I would recommend. Friendly, on time and knowledgeable. Removed old humidifier.
Brie Hallstrom Bobick
Great experience! No surprises and very professional and thorough. So glad to have found HepaVac.
Craig Sandok
Had dryer vent cleaned. They did a great job. Came on time and were very helpful.
Jeff Gustafson
Detailed Service. Quality Work. Friendly Guys. Answered any questions I had. Fair Price, well worth it. A great investment in the air you breathe!
nathan lourey
They did a top notch job! I know they didn't cut any corners. And they we're very approachable, and respectful! I will be using them again.
Toni Wilken
He did a great job, very thorough and was on time even though he'd had an accident the day b4 and could have cancelled but didn't. Really highly revommend.
Benjamin Preisler
Fantastic and friendly service, they left the place clean and most importantly I could tell an immediate change in my allergies in the days and weeks since the cleaning! Definitely worth it.
Emily Bauer
Had a great experience! They were on time, and very efficient. Very friendly and they worked hard! Reasonably priced as well!
Brian Wise
They did a great job. Definitely worth it to have professionals do it right with the proper equipment. Service was fast and courteous
Mary Will
These guys are amazing!
Anna Wethington
Excellent job, responsive to text questions. Went above and beyond to get the job done right. Will use again in the future!
Rachael Litke
These guys are great!! They explained everything to me, were very professional and were very thorough. Highly recommended and very honest!
Peggy Schmidt
WoW what a big difference it made in our cooling they came in gave us a fair estimate and we gave them the
good guys!!
Paul Bladl
The team was great. Explained what they were doing and what all the noise was. House already feels cleaner.
Charlie Walker
These guys were scheduled, professional, and a very quality service. We will be using them again. 5 star quality!
Nagel Mark
Great work, on time, followed COVID19 Safety procedures and cleaned up after they left...couldn't ask for friendlier people!
Amy Waller
Highly recommend! Great people who do great work.
Kelly St John
Matthew did a great job, was thorough and very professional.
Carrie Guillory
Excellent service! Arrived on time, explained the service and answered all of my questions. Will definitely use again in the future!
Tom Klick
Read did a great job and was a very nice guy. I will for sure be using him again and highly recommend him to others.
dan hamernick
Great service and very professional
Diane C. Christofferson
Matt knocked it OUT- OF -THE PARK for us! Top notch! Wouldn't call anyone else!
AmberBen Younan
Always really happy working with Hepa Vac. Thanks!!
Michael Lipke
Professional, thorough, respectful, clean, on time, good at answering all the questions we had. Highly recommended!
Olivia Mars
Professional and fast service !
jedidiah howard
What a great experience with Reed and Hepavac. Great value and customer experience. I can breath better already!
Lauren Mehler Pradhan
I had a fantastic experience with HepaVac - courteous, quick, thorough and impressive!
Benjamin Joerg
Best in the biz, fair pricing and professional all the way - ducts are super clean ✌🏼💥 …
Viral Shah
Professionalism and Integrity. Clean job unlike some cheap services who do not perform deep cleaning
Cory Reynolds
Reed was very pleasant and did a great job! Highly recommend!
Thomas Shirley
Friendly, reliable, and professional. They have been great to work with!
john lentsch
Did a great job. Recommend. Reasonable straight forward price.
Dan Goettsch
Professional, friendly, and affordable! I'd highly recommend this service for anyone buying an older home.
Blair B
Great service, reasonable pricing, and clean ducts. Don't hesitate to call and ask for Reed.
Jimmy Hicks
Wonderfully, prompt and friendly service!
Effective and quality work!
Reasonable price!
Thank you, Hepa Vac!
Jessica Kracl
Matt and Frank did an excellent job and were so friendly!
Cassandra
Matt was kind, professional, and informative. Highly recommend!
Nick Williams
Very courteous and quick. Respectful of my home and we’re right on time!
emily jeske
So professional, and friendly. They were very communicative during the process.
Taylor Hansen
Great value and flexible on scheduling. Will definitely use HepaVac again
Jonathan Kramer
Explained everything they were doing, shared before and after photos, and established a relationship. Will use these folks again.
Barb Lewis
Matt was fast, courteous and did a great job.