Reviews of General Heating & Air Conditioning. (HVAC Contractor) in Minneapolis (Minnesota).

General Heating & Air Conditioning

29 Reviews

19 Comments

HVAC contractor

11081 Chaparral Ave, Shakopee, MN 55379, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of General Heating & Air Conditioning, HVAC contractor in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of General Heating & Air Conditioning

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of General Heating & Air Conditioning

Nick R

Our ac unit went out August 2021. 2 months after my wife and I purchased the home which was our first ever home. After a year battling with our home warranty company with cheap and horrible companies wasting our time they finally hired General heating and air. Within a week they sent Zach out to install our new ac unit and he did an amazing job. Cold air went through our duct work and through the house. It was the best feeling. After a year of headaches a real technician came out and did his job.

Christina Kelm

Love that when I call I get a real person (not a machine) and they were very nice! They were able to come repair my furnace the next morning and showed up on time. I wasn't home but my fiance said they were in and out quickly with the heat repaired and the house was warm finally! Another place quoted me over $800 and they were able to fix it for under $200, very happy!

TK 3

This is a great company-- both Zak and Rich were wonderful. I had two other companies tell me I needed a new furnace. I was shocked since my furnace is only 7 years old -- neither of those companies would try to work with the furnace company with the warranty that still covered the parts. But luckily I found General Heating and Air Conditioning -- they were able to get the parts covered using my warrantee and I only had to pay for labor. I will definitely use them again. (They actually know how to fix furnaces whereas other companies only want to replace furnaces).

John Murante

My wife and I have recently relocated to Minnesota and on a humid August afternoon had the misfortune of having our air conditioner break down. When we purchased the house we bought a home warranty in the event that we had malfunctions like the air conditioner. When the air conditioner quit functioning on August 21 we immediately called the HOW company and they dispatched an HVAC technician. Unfortunately he was not able to fix the problem and we had numerous phone calls and a couple trips out and the AC unit was still not functioning. On the Friday before Labor Day August 31, my patience wore out with the contractor the HOW company sent and I proceeded to seek another contractor. Fortunately for me, Rich the owner of General Heating and Air was able to come to my house within 20 minutes. He quickly diagnosed the problem and fixed it and the unit was functioning that afternoon. The HOW company has reimbursed me for Rich's work as his charges were less than the substandard company. I am extremely happy with the entirety of his work from the professionalism he displayed in diagnosing the problem and the expertise he demonstrated in fixing it. He also went above and beyond by communicating with the HOW company so I would receive my reimbursement from them. Rich has gained a customer for life and I would not hesitate to recommend him; how could I not based on the experience that I had.

Mike Keller

A/C went out on a Saturday. Called and they were out the same day within a couple hours, very prompt. I was told a price to replace blower motor and after it was completed, the price had increased by $110. He stated that it was Saturday and it is based upon time. Most everything was apart when price was given and tech knew it was Saturday when quote was given. If you have been in business for over 40 years, you should know how long it will take within minutes, not more than an hour worth of labor. Also, price on the bill does not include Credit card fees that will be applied after the card is processed. That price should be included in your cost, just like everyone else.

Kate Hall

Excellent service! They came out the same day we called about our AC and this was when the temperature was at 90 degrees. Rich was very helpful and covered all our options with upfront pricing. They had to come back the next day to put in a new part and they are were constant communication with us about what time they would arrive. All and all I highly recommend them.

Iron River

We used General Heating to look at a property in Norwood, expecting that we would need to do a full replacement of the furnace. He said it was in great shape, and just needed a tune up. I appreciated the honesty. Highly recommend.

Caleb Vandenheuvel

Some how I left a 1 star review when I have no business with this company. No idea how this was posted on my profile. Now that I noticed I wanted to right my wrong. I take customer service seriously and after reading other reviews I’m sure they are a great company.