Reviews of Wise Heating & Air Conditioning. (HVAC Contractor) in Louisville (Kentucky).

Wise Heating & Air Conditioning

65 Reviews

59 Comments

HVAC contractor

HVAC contractor

9978 Linn Station Rd, Louisville, KY 40223, United States

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Information of Wise Heating & Air Conditioning, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Wise Heating & Air Conditioning

Brad Wathen

These guys were great! They were very professional and courteous throughout the whole process. The owner (Randy) and one of the three sons (Jacob) came out to install a brand new heat pump. I felt the price was very reasonable and everything was explained to me clearly. I will be using them for my future HVAC needs.

Tom Kyser

Service and work was excellent. Completed on time and correctly installed. Trustworthy and reliable, no gouging. Price was reasonable versus other high end vendors where you will overpay. Wise is fair. Completely satisfied, excellent workmanship and quality. Nice people to deal with and easy to work with.

Tony

Wise Heating and Cooling were fantastic and very professional. Randy Wise is most knowledgeable and honest in what you need and the best way to get things done. Wise was professional, thorough, and quick in getting our new Furnace installed so that we could get back into our home with our kids comfortably. We really appreciate Wise and will be using them in the future for all of our heating and cooling needs.

Jeff Mcgaughey

I had Wise Heating install a new Bryant furnace when my old one no longer worked. I was so pleased with the service and professionalism they provided. The Wise team had my old system out and the new one working in a matter of hours. I have nothing but good things to say about Wise. They are the best! I will never use anyone else!

Nick Norcia

I have a 30 year old system and had others in the past try to scare me into buying an entirely new system at outrageous prices. Randy Wise shot me straight and told me I could get more years out of my current one. 3 years later and it still runs! We lost power a few nights ago and it kicked the blower off and the capacitor blew. Today, Jacob Wise was repairing my system within 2 hours of me calling them. He shot me straight and told me it only needed a new capacitor. Also said it was still running great and seemed like it still had some years left. I will never use another HVAC company. Wise is fair, truthful, and downright good people!

p Robinson

Randy Wise was great to work with. Fair pricing up front, vey responsive to all questions, very friendly workers and professional outfit all the way around. I highly recommend wise heating & air if your looking to replace or repair.

marilyn hartmann

I will never use anyone but WISE. Your are the best ever and I love your work and ethics. You really know what your doing and the fact you care about your customers is wonderful. Price was so much less than others and response time was wonderful. Thank you so much! Marilyn and daughter. Take care.

Gregg Gilpin

I want to give a shout-out to the Wise team for a great job installing a new HVAC system recently. I first called them last year when I had no AC for a night. Jake Wise came out the same day I called and repaired the problem. I had another AC problem 2 weeks ago and out came Jake, the next day, to add refrigerant . Three days later, no AC again. I left a message on Sunday and got am immediate call back, and again, Jake came out the next day. The refrigerant leak was past the repair point. It was time to retire my 30 year old HVAC and get a new one. Jake topped off the refrigerant at no charge to keep it cool until the Wise team could schedule the installation two days later. I couldn't ask for a more professional and friendly installation. It said a lot when the team got out their own vacuum for final clean-up.

Darcy Elliott

I am so happy with the quality of the install and the attention to detail from everyone at Wise I don't even know where to begin singing their praises. The Quote Process: Right from the start when Wise came in to look things over and give me a quote I was impressed. I dislike pushy sales people and Zachary Wise was far from that. He talked to me as a person, down to earth and in a language I understood. He works on what he sells. The family has been in the business for 38 + years, and Zachary understood what houses in the area were built to do, and what the house needed. Later on that day, I had a couple of questions after having a couple of other companies quote... I was able to call him and ask those questions and get straight forward answers. It didn't seem like I was burdening or bothersome to him. Before then end of the day I had a Quote from the guys at Wise for prices on two different systems, sized to my house appropriately. Pricing on these was very attractive. So much so, I went to the Bryant website to look at other options for equipment (Wise is a Bryant dealer) and I ended up asking about a different system (a sizable upgrade) and they came back with a quote on that system pretty quick, that was awesome. The Install Process: I had been looking to replace the Heating and AC systems for some time, and had just started the process to get quotes when the AC went out. Wise came in on the Monday to quote and Tuesday night I signed the contract. Knowing how the weekend was going to heat up, the guys at Wise arranged their schedule so that they could come do the install that Friday before the hot weather hit on the Sunday/Holiday Monday. When they showed up on Friday morning, 4 guys (pretty much the whole company I think) showed up and spent the whole day getting it all up and running. I think at one point I had all the Wise brothers (except one) as well as Randy Wise (who is a trip!) on this job. The quality of the install is unsurpassed. They took all things into account and planned for things well. Noticing water in the backyard (drainage problem here) they decided to build a raised pad for the new AC so that it would never sit in water. Having high quality sheet metal boxes built locally to assist with the fit and finish of the product, to making sure the new wiring was tucked into place and out of the way. Nothing loose or out of place. At the end Zachary (a perfectionist!) spent a good 10 minutes looking for an air whistle that I couldn't even hear...and made sure it was sealed up and good to go! Awesome! Some companies are very sales oriented, not these guys... they are one of the most service oriented companies I have run across in the Louisville area! No dedicated sales people on commission. Through the whole process, I was treated as a person... never as a wallet. They understand you have to do what is best for your family! Your HVAC system is an investment and the guys at Wise know this, they want you to get the most out of your investment. Based on what I know about the character of these people, they will be the only company I use for maintenance on the product they just installed. Long review I know, and you can probably tell I am very happy with the product and the service. Need some work done? Looking at new systems... do yourself a favor...get a quote from Wise and meet the team. You won't be sorry that you did!

Blake Steenbergen

We called Wise after having a few other quotes from other companies. Wise was straight forward when they visited and ended up being much more reasonable. We went with their quote and have been very happy with their service and installation. I'm going to be recommending them to anyone who needs a new HVAC or Furnace.

Matt

I don't write many reviews, but in this case I certainly had to. Don't hesitate, call these folks! They are first and foremost honest and compassionate, and they aren't afraid to help walk you through any repair they deem appropriate. I guarantee that if you call these people, you wont be calling anyone else. 7/12/22 Edit: Jack came and saved the day today! My AC went out and he responded within 30 minutes, had my system back up and running in another 30 minutes. Wise is amazing!

Stephanie Davis

We have used Wise for about 4 years now. We had an old existing system they helped to service and keep running. When the system finally bit the dust they gave us multiple quotes and advice about the best system for our home. They scheduled the install and arrived on time. They are clean cut and professional, extremely polite and take care of your home. They protected carpets and cleaned ever bit of mess from the install. Not to mention it's a local family owned business. We reccommend Wise to everyone in a heartbeat.

Andrea Blandford

These guys are amazing. They are honest and reliable. Randy was quick to respond to calls and texts. They replaced our AC and furnace, showed up on time, they did not rush and you would have never known they were there once the job was complete. Randy took time to show me things I needed to know and explained everything throughout the process. They were very professional and I truly felt like they had our best interest at heart.

Michael Foley

The Wise team did a great job in installing our new A/C unit. They also installed some extra boards in the attic for access and fixed a previous installers mistakes. Highly recommend and will use for future HVAC projects.

Essa Dabbikeh

Randy and his team did an outstanding job installing a total HVAC system in our house. Randy arrived on time or early, completed the install in scheduled time and at the best price. They left the work area cleaner than they found it. Very professional and a pleasure to work with.

Robert King

Wise Heating and Air recently installed a new Bryant heating and air system at my home…They arrived on time and performed the work in a timely manner. The estimate provided was very competitive. I highly recommend the Wise team!

Doug Linebach

Wise Heating and Air Conditioning recently installed a new AC and Furnace and they did an excellent job - very thorough and professional. They also had the best pricing out of three other bids. Very Happy

Lisa Dempsey

Wise is so great! They are honest, responsive, and have quality work! They will never do anything just to benefit their own pockets. We just had a complete HVAC install done and the work and product (so far) are fantastic! Great family owned business!! We will use them always! Thanks guys!!!

Piper Clark

Led by Randy Wise and his sons, this company was a joy with which to work. They put so much thought into how to best install our HVAC system in order to have it running at its best and keeping our house comfortable. Randy knows his stuff and has been in the business for years. He was fair with pricing, prompt in his communications and even came out after work hours to assess our situation. Great work, fair price, friendly service and fast installation (they were able to install the next day). I’d highly recommend!

Karen ORourke

Wise Heating & Air Conditioning is awesome! They kept my old 1999 unit running through last summer and replaced it and the coil this past Monday. They had respectful and efficient staff show up and worked independently, while I worked from home. They left everything inside and out in order and I would not hesitate to have them come to my home again. Thank you for your professionalism and flexibility with my work schedule. You guys are the BEST!

David Beyer

Randy Wise and his sons were the most professional and forthright of the three companies from whom I obtained estimates. They were also the most reasonably priced. They were incredibly responsive to my texts and telephone inquiries leading up to the installation. It was tremendously helpful dealing directly with the owner of the company. His sons were extremely professional, well-mannered and helpful in answering questions I had about various options I was considering. I researched the various AC and furnace brands and found the company that makes the Bryant equipment installed by Wise Heating & AC is also the maker of other competing brands. During the estimate phase, Zach Wise who provided the estimate did not try to upsell me and carefully considered the best options for me to include researching the square footage of my home via PVA records (something no other companies did.) I was interested in including a UL light as part of the install to help with reducing mold, viruses, and bacteria on the cooling coil. Zach said, although there are lights that would cost well over $1,000, he recommended a light that he and his family members installed at their homes which was priced under $200. Randy and his sons arrived promptly on the day of install and completed all the work in a very professional and quality manner. I was extremely impressed by their diligence in ensuring everything was done in a professional manner. Everything was cleaned up at the conclusion of the project. I highly recommend Wise Heating & AC for their professionalism, quality of work, pricing and honesty.

John Melton

Randy (the owner!) and Tyler came out to look at my A/C that wasn't working at all (no fan etc. nothing). Randy did a ton of thorough troubleshooting and educated me on several things about my unit that I wasn't aware of and ultimately fixed the issue. The cost was very reasonable for the level of service I received and I cannot recommend them enough!

Maureen Stralina

From start to finish, the Wise team did a great job! They were very polite & professional. They treated my home with the same respect as they would their own. Everything was done in a timely & efficient manner. I am very happy with their work.

Becca Bledsoe

We were SO happy with Wise heating and air! They went above and beyond to make sure we were satisfied... and left my house cleaner than when I left! They were cheaper than any quote I got, but the value exceeded any HVAC company we have worked with in the past. This is a family business with a father and sons and they treated us like family as well. HIGHLY RECOMMENDED!

Arden Groves

Wise Heating & Air Conditioning saved us when we were most in need. Our air conditioning went out this past weekend and we tried everything we knew to reset it before trying to seek out help. The technician who came to resolve our issue, Zach, was there first thing this morning. He was extremely kind, knowledgeable, and fast to get to it. He explained everything to me and even gave us tips to prevent future issues from occurring. We are so appreciative of not only how quickly they came and fixed our problems, but also at how affordable their services were. I will be recommending them to everyone I know and will not be using anyone else moving forward. Thank you!!

Scott Keller

Wise HVAC was literally the best service I have ever had. They were super friendly and very professional. The office manager went above and beyond to help me with my financing. The installers not only did immaculate work, but also took the time to educate me on the products I was purchasing. This family-run business actually treated me like their family. I can’t possibly recommend them enough. You are making a mistake if you don’t use them for your HVAC work.

Marc Jackowitz

The Wise team replaced our old furnace and air conditioner with a new efficient system. The service was very professional and improvements were installed that were not envisioned in the original estimate at no additional charge. A faulty configuration was corrected, and the impact has been immediate. The new system is quiet and the air circulation is much improved. Very satisfied.

Dave Harvey

5 star service. Wise HVAC is a family business and it shines like one. The Wise family is extremely kind, competitive and knowledgable. Zach explained every detail of what happened to my AC, why and what it was going to take to fix the issue at my home. I felt like I knew exactly how my money was being spent and that is important to me. The job was professional, on-time and painless. I will use Wise for my HVAC needs moving forward. Top notch!

Tony Lazarewicz

Randy Wise and his sons are great. Did my HVAC system this summer cheaper and better than their competitors. It's a family operation. They were fast, efficient and thorough. In and out in one day.

Michael Lally

The Wise guys (yeah, I said it) replaced the larger HVAC unit (both AC/coil and furnace) for our Norton Commons home yesterday. I’ve seen online reviews that describe an experience with a product or service provider as like being with family. Hiring Wise is just that, like hanging out with your family for a day. From start to finish, their attention to detail, professionalism, know-how, and communication skills were top-notch. White glove stuff. There were no corners cut. They simply did it right. One example from yesterday- the furnace came with a minuscule dent in the exterior cabinet. They said, “We wouldn’t accept this for our own homes, so we won’t accept it for yours.” They waited for more than an hour while one of the Wise brothers went to fetch a replacement. First class. I would never use one of the big boy HVAC providers in Louisville when Wise is superior in every way. One more thing- their prices are also the best in town. Thanks, Wise.

Samantha McHenry

Wise was great about responding quickly to my call about a furnace issue, and their prices are fair.

Willam Albert

SAVED ME FROM BEING SCAMMED!!!! I had an hvac company (Elite) come out to do a free inspection of my furnace. I was told my heat exchange was bad and it would be just as much to replace the furnace and that the rest of the system was on it's last leg. I was quoted $6000 total!!!! I called Wise for a second opinion and they found a leaky hose. A very inexpensive fix. I told the technician what Elite quoted me and the tech assured me that there was nothing wrong with my furnace outside of the hose. He even said I had another 10 or more years left. So grateful for the professionalism and honesty. I wouldn't trust anyone else.

ricky henninger

Wise hvac is a great family business that does the job right ! We had a complete system installed and it was a great experience from Zach giving me the estimate to the completion of the work , couldn't ask for a better experience !! You will not be disappointed if you go with Wise !!! Thanks Randy & Zack for the great quality of work . Rick ps: they also offered to install a window unit to get us through the weekend couldn't ask for greater service !!!!!

C Hall

Wise exceed expectations! If you need new HVAC in the Louisville area just stop reading now and contact them. It's only been a few days, but the new HVAC units seem to be doing an exceptional job. The job ended up being more in depth and took longer to complete than the bid represented. However, there were no additional product charges or labor fees. The Wise guys (giggle) are professional and know their s#it. Their work ethic is phenomenal. The crew worked like head-down mules from 8:30 AM to around 5:00 PM ... only took a small lunch break. That may seem like a little longer than normal to install a new HVAC unit, however, as i mentioned they ran into unexpected problems. Replaced several pieces they weren't expecting (ducts, base, etc) ... it was after all 1989 units, so stuff was all messed up. If you need a new HVAC, i can't think of a way to more highly recommend this company,

Richard Brown

Excellent experience beginning to end. Proposal was provided quickly and all questions were handled quickly and accurately. The final price was reasonable. We had to wait a couple of weeks for some of our equipment to arrive, but once it did, the installation was scheduled in a few days. The installation crew arrived on time, in force, and got right to work, finishing before the end of the day. As they were packing up, Randy walked through everything they had done with me, and we noticed a couple of small items that had been forgotten. He returned the next day to resolve them acceptably.

Kim Hay

Wise HVAC gives unparalleled service for the price. They installed a duel fuel system comprised of a two stage 16 seer heat pump paired with a Carrier Infinity high efficiency gas furnace. Also installed a Trane AC condenser at my home. Cost was half of most other bids. I have referred them to about twenty five other HVAC replacements over the years and everyone is surprised at the value.

Corey Wise

Despite the name resemblance, Wise Heating and Air is not related to me, but they do the best work in Louisville. They are extremely responsive at an unbeatable price. I cannot recommend them enough!

Douglas

We were very happy with the service and price. Great job, highly recommend!!!

Rick Grismer

Randy and his sons are a class act. I consider myself a very meticulous person with high expectations. Their team certainly delivered on their promise by not only exceeding the quality standards but the consideration that was taken with respect to our home. Upon entering our home they covered the flooring and swept up any debris or construction material in the basement as well. I was thoroughly impressed by the workmanship and when the job was done I was very proud to show off my new system. On top of that Randy is very fair and will tell your if you really do need a new system or not. He’s certainly the best in the business! Thanks again for our great and reliable system! Rick G!

Carl Kihm

Great experience. Quality HVAC unit at the best price with fast and excellent installation service. Workers were professional, knowledgeable and I felt good enough with them to even have them work alone in my home. Highest recommendation.

Rick Mattingly

The Wise team provided outstanding customer service and reasonable pricing. I highly recommend them for your HVAC needs!

Rox

I am more than impressed with the level of service, professionalism, willingness to explain what they are doing to help educate me and competitive pricing. I will never allow anyone else to service my homes HVAC needs. Locally owned small business that cares for its customers and city. Keep up the fantastic work!

Mel Rose

Very nice people and family owned. Was very helpful when our AC quit in the middle of covid summer. They Valeo have me a second opinion on a cracked heating coil and found nothing wrong with, the first company obviously was trying to make extra money.

David Pierce

Great company to do business with. Family owned and operated. Did an awesome job putting a complete HVAC system in for me. I would and have recommended them to several friends.

Phil B

LOOK no further than this company for your heating and air conditioning needs! They came out quickly, diagnosed the problem and explained everything thoroughly, including how to avoid the problem in the future. AC back cold quickly with no hassles or pressure for any unnecessary service or equipment. Will recommend to everyone I know.

Lynnsey McGraw

The most professional heating and air company there is out there! They genuinely care for their customers and want to fix the problem correctly unlike other competing companies I have dealt with in the past. Give them a call, you won't regret it!

jesse gibbs

Six Stars! No, TEN! Wise did a full replacement on my HVAC equipment and I couldn't be happier. Works great, looks great and under warranty. Thanks guys!

Cindy McAlister

Called after hours, someone promptly got back with me and then came over that night and was able to get me heat, I was the first appt next morning and my noon everything was fixed. Very professional, courtesy and was very clean. I know I made a "WISE" decision.

Rob F

Very responsive during all phases from estimate inquiry to post installation. Very knowledgeable and willing to take time to explain. Multiple options provided along with pros and cons of each. Professional installation included owners. Highly recommended.

Kate Grindon

I have used Wise for years, and have great experiences with them. They've earned my trust and my respect- I'll be using them for years to come.

Derek Slone

I would highly recommend Wise for ALL your Heating & Air needs. Professional, knowledgeable, great quality of work for the cost.

Diane Walker

What an exceptional family owned business!!! Randy and his sons are a trustworthy team that will not let you down! Thank you for your expertise and your professionalism!

shani goodwin

They delivered what they said, when they said, and how they said for a fantastic price with a big smile. I will definitely use this family owned business again and recommend it to my friends and family

Bobby Hayes

Such a great company. I would never go anywhere else for anything HVAC.

Richard D.

These guys are Very Sharp and can point out things you can do on a regular basis to keep your system running efficiently

Trevor Mead

Keep them in your list of top notch technicians.

Philip B

Good honest help

Susie Burckardt

After my furnace froze during a period of arctic cold, this company exceeded all expectations for service, responsiveness and advocacy. Starting with trying to repair my system, to ultimately installing a new system and then to providing information over and over again to the State Farm insurance adjuster who insisted on only reimbursing for repair costs (even though it would have taken over 90 days, leaving me with no heat, in the middle of winter) rather than for replacement costs. I simply cannot recommend this company more highly! I would give 10 stars if I could.

Candice Love

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