Reviews of Sterling Heating & Air Conditioning. (HVAC Contractor) in Louisville (Kentucky).

Sterling Heating & Air Conditioning

48 Reviews

43 Comments

HVAC contractor

250 Ottawa Ave, Louisville, KY 40209, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Sterling Heating & Air Conditioning, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Sterling Heating & Air Conditioning

Sunday

Closed

Monday

8 am–4:30 pm

Tuesday

8 am–4:30 pm

Wednesday

8 am–4:30 pm

Thursday

8 am–4:30 pm

Friday

8 am–4:30 pm

Saturday

Closed

Reviews of Sterling Heating & Air Conditioning

Glenn Murray

My wife and I have been a customer of Sterling every since we purchased our newest home 3 and a half years ago and they've always given us excellent service. On December 24th,2022, our furnace stopped working, I made an emergency call to them and a a service technician called back withi minutes. He talked me through the issues that I was having and gave me things to do over the phone which fixed the problem. I highly recommend this company, and I'm very thankful for their technicians.

Amy McGivney

On this very cold day, the furnace was acting up. My brother called and we got service same day. What a relief!!!! It looks like the outside pipe being plugged was the problem, and since we just had a cleaning and check a few months ago, there was no charge. Thanks to everyone at Sterling for being so kind, informative and quick!!!! We really appreciate it!!!!!

Barbi Johnson

I moved into my home in Spring of 2020, and I was told that I would be due for my first HVAC check up in Sept of that year. By the time September rolled around, I had long forgotten, but Danny called me, and stayed on top of making sure things get scheduled timely. The tech that came out was wonderful & I have no complaints whatsoever. Check-up #2 just rolled around, and on-the-spot, Danny called to get me scheduled. The same tech came out for routine maintenance for my furnace, and he was just as friendly and thorough as last year. So far, so good!

Jennifer Newton

Sterling has been servicing my HVAC units for several years and does and excellent job. I have 2 units and have had to make multiple service calls in the last couple of years, so I purchased an annual membership last year. Sterling contacted me to schedule my free annual service , rather than me having to remember and contact them. The appointment was made for the next day, and when the technician came out he was polite, thorough and informative.

Nick

Our pilot light wouldn't stay lit and we had another local company come out to troubleshoot and said we need a new furnace that would run $5,500. We called Sterling for a second opinion. The technician was extremely knowledgeable and showed us the blower motor was just clogged and dirty, he cleaned it and it was good as new. That's just the type of people they are, they don't try to upsell you or try to sell you something you don't really need. Truly honest and professional. Definitely will never use anybody else! STERLING FOR LIFE!

Mark Nichols

After calling at least 5 local HVAC professionals in the area, Sterling genuinely outperformed my expectations on price, quality of work and speed. Paul, Tim, Jordan and Mike worked diligently to listen to my needs, my budget, and my expectations. I went with the Bosch unit and it must be the most quiet, yet powerful system I have ever witnessed. I got several estimates and really did my homework. I was amazed at the price of the unit compared to much more inferior equipment. I feel these guys are honest and genuinely do their best to make you happy. I now know much more about HVAC and feel I have a proficient working knowledge of the brands and their capabilities. I am hopeful their ongoing service will keep me this satisfied. Thanks Guys! Mark

Sara Olson

Sterling Heating & Air Conditioning has been a great company to work with. They provided competitive pricing on a new equipment install, did great work, and have been very responsive to any questions I had. If you are thinking about HVAC work, definitely consider them you will not regret!!

Laura S

Sterling has taken great care of me and my rentals for over 4 years now. They have always had great customer service, availability, and knowledgeable staff. Their prices are very competitive. It's nice to have a company I know that I can trust and that will take time to answer all my questions and concerns. I highly recommend them to all my friends and family as well as landlords that want a dependable company.

Avie Eadens

I have been a customer of Sterling Heating and Air Conditioning since I was a child. My parents always used their services and when I married and purchased a home my very first business to consider for my personal service was Sterling Heating and Air Conditioning. This is a company you can rely on to be there for you any and every time you call. Their staff is always efficient and friendly. I highly recommend them to everyone.

Gregory Coleman

A+, Five Stars, and 100. This company did a very thorough job at a reasonable price. The two technicians were thorough and well-mannered. Owner "Danny" is likewise personable and friendly. I will definitely use Sterling for heating or cooling issues in the future; highly recommended.

Charles Whaley

Sterling Heating and Air Conditioning has done work for me for many years and it is always exceptional. I could not imagine any similar firm providing better service. Technicians have always been polite and good at explaining what they do so efficiently.

Mitch Davis

These guys are awesome, had them run out to a good friend of mine‘s house who lost her heat over the weekend. Their tech came and diagnosedthe problem, which another company had already done,found the repair part and installed it for 400 bucks less than what the other company wanted to beat me up for. The other company mentioned it might take a few days to find the part. the tech at Sterling had the whole project finished,and the house warm in under four hours. Based on the speed and professionalism of their office and their technician, I highly recommend sterling over anybody else in the Louisville area. I could not believe what the other company wanted to charge for the part that the furnace needed.It goes to show you that some companies are still honest, maintain integrity and value their customers concerns. Thank you Danny and the folks that work with you I’m highly impressed and grateful for a job well done. Your honest, and care for your customers which is more than I can say for Other companies in the area.

Susanne Hutchins

Our service tech explained his process, was very friendly and gave us great tips. Very reasonably priced. Signed service contract with great benefits. I highly recommend using Sterling!

Mary Lane

Gerald came out to my house on a Friday morning within 30 minutes of me calling him. He was professional and able to complete the job quickly. I was impressed by the top notch service, reasonable pricing, and I would hire them in a heart beat again! I highly recommend them! Especially Gerald!

Carrie Lentz

Thank you Dwayne and Tim ,the wonderful technicians , who installed our new furnace today! very fast, efficient, clean and experts in their field. Sterling never disappoints me! excellent and timely service! I highly recommend Sterling Heating and Air! Thank you again so much! Carrie

Lucy Hernandez

Pleased at how adequate this company worked with my family😊 the worker's name was Dwane, he was very respectful, polite, but most of all explained all services patiently, some other companies charge a service fee plus another fee for the time they spend in your home.....Not Sterling.....just one rate plus the parts. Sounds great to me....our AC was fixed a few hrs after I called and paid less than 200.00! Tnk u Sterling for your service, from the Hernandez family.

Sharon Howard

I have had their service for over 7 years. They are prompt, always work me in and very customer oriented. Danny, customer relations is the best; always polite, welcoming and tries his best to help.

Jason Johnson

I had a complete system (Furnace, coil, heat pump, lineset) installed two years ago by Sterling. They have been nothing but professional with me on all aspects and were quick to fix any minor hiccups with the system. They are clearly a mom 'n pop business and seem to look after their clients. Definitely recommend.

Linda Peniston

After several estimates and research Idecided to go with Sterling. Couldn't ask for nicer guys that installed my furnace. Dwayne and Craig took pictures of what the old furnace (crawl space)looked like and then of the new one. Both of them explained what they were doing and ask if I had any concerns. Dwayne even made me a new door for under the house. Thanks guys!

phillip mayes

Gave the best estimate of three I called. There service was quick. Danny responded to my calls, Keep me informed of what was done. His staff is very courteous and responsive. Thanks to to staff at Sterling. Give them a call.

Nuremberg eightyfour

They did a great job fixing a problem. Very understanding, prompt and professional. The membership programs are great for peace of mind during bad weather. Danny and Paul both provided excellent service.

Michral Snyder

Danny is great! Helpful, prompt follow up, timely excellent company with top products.

Lowell Scarborough

We have been customers for years, always fast and friendly service. I recommend them to anyone who needs help with their heating and air. Thank you for being an honest, customer oriented company.

Hester Prynne

Jeremy came out on 7/22/17 and was so polite! He got our air back up and running! What an awesome job. So respectful and nice. Definitely great service.

If “Walls Could Speak”

Service techs were on time , courteous & professional. I would recommend them to my friends & coworkers , they don't rush thru the yearly maintenance service , they inspect both units thoroughly giving me peace of mind my heat & a/c are functioning as they should be. Thanks again Philip

brenda fox

I have been with them for years and if I need anything or have questions Danny takes care of me. I love the way he answers the phone with this "How can we make you smile"

BT Williams

The best HVAC company our agency has ever worked with. Their professionalism and honesty is second to none

Erin White

They were fast and professional.

Milly Matthews

Absolutely respectful and poised. Very knowledgeable and communicative. Will definitely call them again. ALL OF THIS AFTER HEARING THE BAD NEWS OF WE NEED A NEW UNIT