Reviews of Signature Heating & Air LLC. (HVAC Contractor) in Louisville (Kentucky).

Signature Heating & Air LLC

171 Reviews

128 Comments

HVAC contractor

HVAC contractor

3131 Custer Dr UNIT 7 Unit B, Lexington, KY 40517, United States

Description

Information of Signature Heating & Air LLC, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Signature Heating & Air LLC

Reviews of Signature Heating & Air LLC

bythepastor

The technician, Allen, was very helpful and gave us multiple affordable options. The installation crew was awesome. Great experience. I felt like they truly cared about our situation and did everything they could to help us.

Neysa Cordial

I called Signature Heating & Air and in a matter of hours they had someone at my house. We didn't get the best news about our unit, but the technician explained everything thoroughly and I love how they have the different options broken down easily so you can see what's builder grade, good, better, and best. They are very courteous, professional, and timely! Highly recommend!

Gerrin Nicole

Contacted Signature Thursday evening, late, and they were at my house before 9 on Friday morning!! Tre was wonderful! Not only was he respectful and knowledgeable but he was 10 minutes early! Also gave me some advice on installing a new unit.

Birdman299

Aaron and the Signature team were awesome. Came out asap, and got the issue fixed very quickly. I 100% trust them to be honest in the repairs as well as quality of the repair.

Stormi Theodin

The worker who came out was very kind and professional, his name was Trae. He got everything all fixed up for us and repaired a literal death trap left by somebody else (carbon monoxide was hooked up to the fresh air and being pulled down by the heater). He got everything done fast, and scheduled us as soon as possible, and now everything is done and the heater is working good as new!

Chris Melton

Came out on Christmas Eve did an awesome job. Told me I needed a part. Which I knew before I called this was not an easy fix. They will be back. They are great. Will use again.

Jonathan Goode

Aaron went out of his way to source a coil temperature sensor for my unit, two days earlier than expected. And had the system up and running the same day. Much respect and praise due for Aaron at Signature Heating and Air.

JM DiTeresa

We were very impressed with the HVAC service we received from Kody. He identified a mold issue inside our air handler, and suggested installation of an air scrubber to address it. He also determined that the fan motor on the heat pump was likely failing. Kody and Trae did the work much earlier than we expected, especially since it was a holiday week.We feel they did a great job to make sure they whole HVAC system was working properly. They even fixed a wiring issue that was likely a mistake when the system was installed 7 years ago. As subscribers to Signature's maintenance plan, we got a nice discount on the total cost.

von neff

Trae was service tech. He was very professional and polite. We were very pleased with the work he did. Will use definitely be using them in the future.

Glenda Poynter

Signature Heating and Air sent a technician out his name was Trae. He explained to me what was going on with my unit now I am satisfied with the results. He was so professional and kind.

Duana Crawford

Trae Whittemore was very knowledgeable. Corrected everything with precision and very friendly. I would recommend him to everyone! Thanks so much to the company and to a awesome associate : Trae Whittemore!!!!

Jared Burkhart

We just had a great experience with these fine folks. Jeff and William installed a new condenser and coils to fix our AC system. They were so professional and kind. We are so thankful. The work was immaculate and clean. These guys are experts.

Genna Sadler

Trae was very professional and educational about my system in a house I just bought. He was very kind and answered all of my questions! Quick work and was punctual.

Christy Roe

I would again highly recommend Signature Heating & Air. They were responsive, professional, and courteous from the initial request to the completion of the job. Jake took the call & scheduled the service to be completed the same day & the technician completed the repair the same day, within 3 hours of placing the initial request! Trae was the technician & is very knowledgeable. He was able to find the problem & correct the issue. He always does an excellent job & we will continue to use them for all our HVAC needs.

Rathganis

I worked with Brian from Signature Heating & Air LLC for a second time, and he again exceeded my expectations. I would recommend this company and especially Brian to anyone needing heating/cooling work done.

Shirley Stone

They were very professional. They came out right away and did a free estimate. They gave me several options. They were able to get the work done right away.

Bryan Floyd

As usual, Aaron was great! Highly recommend him. He was fast, professional and friendly. Cleaned up and even explained all he did and why. A good guy.

Karen Nelson

Aaron was the best! Very good people person and professional! I’m happy to have had him service furnace! Thank you! Karen Nelson

Gary Dehner

Have used them many times always completely satisfied with their work and business practices. Knowledgeable, easy to deal with very professional abilities and demeanor.

Juanita Leavitt

Amazing young man, Trae was respectful and courteous.... Signature should be proud to have him as a member of the Team!

Trevor Fitch

Trey and Chad arrived on time, we’re very knowledgeable and professional. Would definitely use them again.

Dorothy G

I had to get a complete new system and the duck work replaced these guys were great thank you Aaron and Will and the other guy sorry forget name they were very patient with me and answered all my questions explained everything and were very professional and went above and beyond. They had to crawl around in my very hot attic they were up and down in the house and attic for three days and cleaned up every time. Thank you guys. Would recommend these guys

Nancy L

Emergency switch installed on Friday. Got home from trip on Sunday to no a/c. We are pleased that Signature and Brian stuck with the job until all good. Nice to work with. Jake in office helpful also. Very quick service. Had our fall checkup with Trae. He looked everything over and said we’re good. Nice to have these checkups with our club membership.

Wildfyre Moonfang

I just wanted to give a huge shout out to the guys who have been helping us with our HVAC system for the past year, and installed a new one today. Jeff and Austin were quick, friendly, and very patient with all our questions, and they go above and beyond with helping me out. I can't thank them enough, you guys have been great and our new unit is lovely. I also wanted to mention Brian who has come out to check on our systems several times and has been very knowledgeable and helpful in getting us set and ready to go, and has been willing to answer my questions anytime I had them. I appreciate all your help! Thank you so much!

William Savage

Aaron Gilbert inspected and maintained my condensate pump. He is professional and knowledgeable. His explanations were extremely clear and helpful. He successfully corrected the issues.

C J S

Brian was amazing! He was able to come out the same day we called and address our failed capacitor on the first visit. He was respectful and courteous and explained things in a way we could understand, including some maintenence recommendations to help keep our system running smoothly. Highly recommend Brian for all of your HVAC needs!

Richard Gould

The Jeff and William team did an excellent job putting in a new HVAC system and doing it in one days time. We are grateful for their expertise and explanations as the process progressed throughout the day ! Thanks guys for a job well done !

Tyler Johnson

Signature Heating & Air was available for a same day service call and diagnosed the problem in no time. They sent a confirmation email/text regarding the appointment and another email/text when they were on their way. The technician Trae was great to work with and carefully explained the problem and the solution that was needed. They do not charge for any work beyond the initial service call until they have discussed the options with you. I would recommend them to anyone who needs work done in the Richmond area.

Stefani Cindy Thomason

Respectful, Competent, and Great Price for a Great Quality HVAC Unit! Brian and Trey came to my house to take a look at my broken Unit. They are very honest and knowledgeable also Quick to response! I am supporting great local companies here in Kentucky! :)

Mitchell pridemore

They were prompt and responsive. The installation crew were on time, polite and well trained

Conner Hurst

Trae and William were knowledgeable, polite, and efficient! They came the same day and solved the issue quickly.

C L

My tenants 26 year old HVAC system wasn’t working, Trae came by promptly, diagnosed a clog, and had the system running again in no time! Thankfully that is the first clog we have ever experienced. Trae was very professional, knowledgeable, and most importantly PROMPT!

Clinton Jones

Trae was ahead of schedule and was able to get out HVAC repaired before his actual scheduled arrival time. Trae from Signature Heating and Air was fast, attentive, and reasonable. Actually, everyone I spoke with at Signature was professional and courteous. Hopefully, I wont have to repair my HVAC any time soon, but if I do, I will absolutely call Signature Heating and Air.

Vanessa Webb-Brown

The office staff was professional and understanding of the "101" times I had to cancel and reschedule. Jeff, the installer, and his helper were on time, professional, friendly, and informative. He took his time making sure the job was done correctly. Once the installation was complete, Jeff walked me through the setup with the furnace/AC and thermostat. I appreciate the hard work and professionalism of the installers and I would recommend Signature for your heating/air needs.

Derek Faggart

Very quick turn around given the circumstance. Very professional and kind. Kody and Trey were amazing!!

John

Jeff and William came to install a new system in my house. They were friendly and professional. They clearly knew what they were doing and had the system up and running within just a few hours. Definitely recommend this company and the technicians.

HughesyBoi9

Very happy with the service. I highly recommend Trae he was very professional and knew exactly what he was doing and explained everything to me in a great way. Definitely will be using them again and asking for Trae.

Terry Justice

Trae came to check my HVAC to find why it wasn’t working. He found the problem. Explained all my options as to whether I should fix it or buy another unit. He was very up front about costs. He didn’t try to pressure me either way. He was professional and pleasant to talk to.

Mark Gullett

I was very impressed with their quality of work and the worker installing the outside unit and inside coil were 100% top notch .thank you once again will & Austin.

Robert Lodder

Aaron came out the day after I called and serviced two furnaces at my property. Everything works fine. He left us with a few good tips to extend the life of the units, too.

Joy Woods

Trae and Cody were very professional and polite …. This is a great company

Alan Walker

Signature has gained a lifetime customer. Super professional. Super responsive. I'm beyond pleased with my installation and service. Call Signature. You won't regret it.

Melissa Healander (Melissa Reizian Healander)

These folks are ridiculously responsive. I called with an issue regarding a minisplit they had installed and they sent a technician out within the hour! He had to come back the next day to make a diagnosis after my unit had thawed out…which he promptly did. I feel confident that if what he did today did not fix it, then he has an alternate theory to try next that will!

Dawson Marcum

This company is my go-to! I have used them on my rentals, and they are always easy to work with and do a great job. Very happy with each job they have done for me.

Bill Adams

Trae was very good at his job answer all my question Double Ck all his work I would definitely recommend him an Signatue Heating an air to anyone for repairs an instalation

Craig Dickinson

Jeff and William did a great job installing a new ac unit even move my thermostat to a better location.

Tasha Sparks

Checked our system to see why it wasn't heating up properly and explained what was wrong. Ordered and picked up the parts needed and installed them as soon as they had the right part. The technician was professional and friendly. Thank you for your service during this cold weather.

Julie Brown

We have had extremely professional service. No complaints here.

Tipharah G

Brian from Signature Heating & Air always service my system. He always takes the time to go over the maintenance that he completed always very professional and the company is a honest company

philip hammond

Brian was great and very helpful. Checked our units and found some cable had worn thru vibration and contact. Taped them to keep them safe for us.

Tim Cupp

My installer Jeff was sn all around nice guy, easy to work with and very knowledgeable. Very professional. Great explanations.

O. G.

Trae was our technician and he was very professional and fixed our issue! We highly recommend Signature Heating & Air and recommend Trae!

Ryan Griggs

Aaron was very helpful and explained everything clearly. Would recommend!

jan courtney

Excellent work and explained everything to me about what the issue was and options to fix the system. So far, the ac is working fine.

Ben Spurlock

The service was absolutely amazing! Aaron was fantastic.

Z Bow

Called this morning because my heat had went out. They came right out and fixed my problem. Felt like I got a good deal for the work performed and fixed my issue. Their response time was great. Thanks for the good service.

Tracy Kemp

Awesome company! Fast and Efficient. I highly recommend Signature Heating and Air. Many Thanks!

Carly Medders

Friendly and helpful all the way around from the owner, instalation techs, and office staff. Will definitely recommend and use them again for any future needs. Thank you for your service!

Brent Stewart

Very professional, Jeff and Andrew were on time and treated my house like it was there own. Highly recommend if you are in the Madison Co. area. Thank you for great service.

Kimberly DeRossett

Absolutely fantastic HVAC company. I was so surprised that they were able to not only come out same day, but they fixed my issue with very little expense. It was a minor issue that I was convinced was going to cost a bunch, but Andrew was fast, on time, and took care of our problem! So fabulous that they deserved a 5 star review!!

F. Marie

Always on time. Very respectful. Competent and friendly. Was very pleased with Brian. He always goes beyond the call of duty. Thanks Brian!

Cathy Hart

Fantastic Service!!!! I called on a Sunday and left a voice message. I did not think I would hear back until Monday morning. But within a few minutes of making the initial call, I was called back and was scheduled for service on that Sunday afternoon. Silas was the service tech, he arrived early and had our issue resolved with professional and polite service. Great job! Thank you, Cathy

Timothy Miles

Super good work ethics, always on time and always ready to help. Good people mean a lot these days. Thanks guys

Sue Shisley

Professional and explained everything very well. I would use them again.

nanny phil

Great job very very satisfied will use them again

Marichu Barker

Precise and Professional as always. Excellent job.

Erika Emrick

Showed up early, gave me a heads up that it would happen. Less than 25 hours since I called them and my AC is back on!

Zach Ramey

I asked Signature Heating & Air to come out to just look over my system to ensure everything is running smooth. Very friendly and forth coming with ideas to ensure I don’t have issues in the future, really took the time to educate me. Decided to sign up for their yearly maintenance program for a very affordable price. A++++++

Brett Larsen

Brian was on time, in fact early, and was very professional and a plus to your company

Joseph Johnson

Prompt service at a fair price is good, but i really liked the service technicians that serviced my HVAC, really great guys and well trained.

Daniel Bethurum

The guys were great and fast. Fixed it the first time!

Keisha Coleman

Trae was great! Fast, efficient, and got our air going again in no time!

Ray Canada

The technician was her polite and knowledgeable.

Dylan Hensley

The technician Trae was excellent very knowledgeable helped us out a lot!

Michael Ford

Trae did a fantastic job! He was on time, professional, and efficient.

Tom Cook

Great Technician, on time and got us back up and running in no time. Always great service from Signature.

Ricky Cromwell

Outstanding service, everything was on point, the best in there field..

Michelle Wagener

Awesome. Super customer service. Recommend completely.

stacey varney

Silas Rathbun came out checked my Hvac unit out and had me going within an hour. He was very courteous. And was all the team at Signature Heating and Cooling. From the first time calling in and speaking to the lady in the office to work finished and fixed everything back just as he found it.

Debbie Jackson

Brian did a spring maintenance check on our two air conditioners....all systems good to go! Thanks, Brian!

Tracie Young

Can’t thank Trae enough for his quick and efficient work. Super nice, knowledgeable, and professional.

stacy spencer

Aaron fixed the problem quickly and professionally and is a great guy all around

Curry Thompson

Very timely. Nice technician, and explains what is being done.

Ronnie Stevens

They were on time cleaned and removed all the old parts the technicians were very professional you now have a lifetime costumer

Clayton Oswald

They did a great job!

J.P. Moore

Tray was professional and took time to explain the issues.

suzanne bethurum

Trae did a great job!!

sarah adams

Andrew is helpful, professional, friendly, and punctual. He has worked on both my furnace and my air unit. Highly recommend.

Ginny Carter

I had a great experience, except having to buy a new unit. Brian is excellent.

Stephen Adams

Aaron is awesome! Very knowledgeable and explains everything that he is doing as he is doing it!

donnie head

Figured out problem quickly and repaired timely!!

JOHN MILLER

The technician was on time very prompt very professional very communicative. And talk through the process while I was watching him to understand what was wrong

David Smith

Very good service in time of need.

Kevin Cecil

I would recommend this company to anyone. Professional and great quality of work.

Rick Martino

Trea did an excellent job

Ashley Kerley

Very friendly and efficient!

Charles Brittain

They will be doing any/all required maintenance and repairs for my house moving forward.

glenda poynter

Technician came out and could not get in the Attic

Keith Locker

Jeff and William did great job very professional thank you

Will Coleman

It started with great customer service with Eric, then I had a great tech Brian.

D B

The install was fast and professional all work no play and very nice people.

Sheila Hobson

Job was completed quickly and pricing was reasonable

Joe Lewis

There was a problem and they fixed it. Thanks

Sean Blackford

It's really been a challenge with these sites I actually don't care about money but it gave me hope andy whole

sam smith

Outstanding. On time, knowledgable, will do business with them again.

Batrina Applegate

Aaron did an awesome job on running the dryer vent!

Kelsie Shumaker

On time. Answered every question I had. Will definitely be using them in the future.

William Wright

First time using them. Showed up on time and was very professional. Highly recommended.

Kelley S

Would highly recommend. Honest, on time, polite and professional.

Ernest Maples

On time. Professional. Efficient. Cordial. All one should want

Tom Miller

Always on time and does excellent job for us.

Christopher Kirkland

On time service, knowledgeable and courteous.

Letty Viera

Every knowledgeable service man

Kelly Barker

Courtesy, knowledgeable, professional and friendly.

Brian Abney

Prompt professional service!

Chase Freeman

Andrew is the best! Excellent Service!

Deanna Barnett

All of the above . Great work as usual. Thank you

Kevin Phillips

Prompt, courteous, professional

Pat Vaught

Expensive in comparison

Darek Williams

Trae and Cody were very helpful and knowledgeable about my Geothermal system. Thank you again!

Jurgen Rohr

Priya Ananth

Kentucky Orandas

Chris Lykins

Lora Jody

Linette Daughdrill

tonya culley

Lana La, Te, So, Soens

Contact

Photos